KOLEJ VOKASIONAL SUNGAI BULOH

PROBLEM SOLVING AND DECISION MAKING SKILLS

NAME:
MUHAMMAD AIMAN HARITH BIN ABDUL RAHIM
MUHAMMAD SYAHMI FARHAN BIN ROSLANOR
AMIRUL SYAFIQ BIN ABDUL AZIZ
AKMAL BIN MOHD RODZI
AMAL HASIF BIN AMALUDDIN
LECTURERS NAME:
PN. NORASIDAH BINTI ITHNIN
ENGLISH COMMUNICATION
DUE DATE:
30.SEPTEMBER.2016
CLASS:
2 DVM ETE

SCENARIO 2
Problem
You are the vice president of a company. Your administrative assistant, Hasan, is often
late for work. You have tolerated it for the past year, but your workload has increased
and you need help to complete the workload. Advice has been given but he does not
seem to be improving. Talk to Hasan to find out the cause and solve the problem.

Solution
Whats the problem?
Step1
Problems

List all possible

solutions even
bad ones

Step 2

Step 3

Step 4

List advantages and

disadvantages of each
solution

Choose best
and most
practical
solution or a
combination

Plan how to
carry out
solution
How I achieve
my goal?

Advantages Disadvantages

Use public
transport

Early arrived

Crowded
Wake up
early
morning

Share
car with
wife

Buy a new car

His wife has

its own car

Expensive

Broken
car

Repair

He can use
it

Longer time
taken

Closed
road

Try another road

Still keep
moving

Longer time
taken to search
another way

Traffic
Jammed

Choose and
plan your
transport

Use public
transport or drive
a car in different
road

Find a cheaper
one

Ask his wife to

sent
Listen and
study the traffic
info

Graphic Organizer
Late for work

Advice

Discussion and
motivation / ask his
problem

Reason:
Traffic Jammed and Closed
Road

NO

Advice

NO
YES

Solution:
Use public transport on drive
the car into difference road

END