ORGANIZATIONAL BEHAVIOUR

1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
20.
21.
22.
23.
1.
2.
3.
4.
5.
6.
7.
1.
2.
3.
4.
5.
6.
8.
9.
10.

UNIVERSITY QUESTIONS (REPEATED/IMPORTANT)

UNIT I
SECTION A (2 MARKS)
Define organization. (page 1)
Define organizational behavior. (page 3)
What is the nature or concept of OB? (page 3)
List out the objectives of OB. (page 3)
What are the key elements of OB? (page 4)
Mention the psychological, sociological factors and anthropological factors influencing behavior.
(page 4)
What are the various levels of OB? (page 4)
Define learning. (page 7)
Define attitude. (page 7)
Define value. (page 7)
Explain Individual difference. (page 7)
What is IQ? (page 9)
Write a short note on intelligence test? (page 9)
Define personality. (page 10)
Write a note on personal attributes/personality traits. (page 10)
Who are extraverts and introverts? (page 11)
Write a short note on TAT. (page 12)
Define perception. (page 15)
Differentiate perception and sensation. (page 15)
Explain the components of perception/process of perception. (page 15)
Explain stimuli. (page 15)
What are the determinants of perception? (page 17)
What is figure-ground? (page 17)
SECTION B (5 MARKS)
List the need of OB/Importance of OB. (page 3)
What are the determinants of personality? (page 10)
Explain Myers-Briggs Type Indicator (MBTI) or trait personality or BIG FIVE personality model.
(page 12)
Explain Psychoanalytical theory of personality. (page 13)
Note: This question may be asked separately in 2 marks as id, ego, super ego
Discuss Freuds approach to personality development. (page 14)
Discuss Ericsons approach to personality development. (page 14)
Explain the factors influencing perception. (page 16)
SECTION C (10 MARKS)
Explain in detail theories of organization. (page 1)
Note: This question can be asked by splitting it as classical, neo-classical and modern theory
What are the approaches to OB? (page 2)
What are the contributing disciplines to OB? (page 4)
What are the models of OB? (page 5)
Note: This question may be asked separately in 2 marks as autocratic, custodial model etc.
Explain elaborately the foundations of individual behavior. (page 8)
What are the types of intelligence test? (page 9)
Discuss the influence of personality factors on human behavior. (page 10)
Discuss the various theories of personality. (page 12)
Note: This question can be asked separately as type theory, trait theory, Psychoanalytical theory etc.
Discuss the various stages involved on the process of perception. (page 15)
1

7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.

Note: What are the errors in perception can be asked 5 marks

UNIT II
SECTION A (2 MARKS)
Define motivation. (page 18)
What are the characteristics/features of motivation? (page 18)
Explain positive and negative motivation. (page 18)
Explain paid time-off.
It means paying salary for holidays i.e. Sunday, festivals, casual leave etc.
Explain job satisfaction. (page 20)
Explain about job satisfaction and productivity. (page 22)
Explain the relationship between organizational commitment and employee productivity.
Organization commitment is a state where an employee identifies their goals, follows rules and
regulations, adopts himself into the organization culture and wishes to maintain proper relationship
with the members of organization. Therefore, high commitment leads to high productivity.
Explain the relationship between job involvement and productivity.
Employee who have high job involvement they identify their jobs precisely and do the work with
interest and care. Such high involvement leads to high productivity.
Explain about job satisfaction and job performance. (page 21)
Explain job satisfaction model. (page 21)
Explain observation. (page 23)
Write a note on morale. (page 23)
What are the approaches to morale? (page 23)
Write a note on individual and group morale. (page 23)
Explain low and high morale. (page 24)
Define attitude. (page 25)
What are the components of attitude? (page 25)
What are the types of attitude? (page 26)
Explain attitude survey/opinion survey. (page 27)
SECTION B (5 MARKS)
What is the process of motivation? (page 19)
What are the characteristics and nature of motivation? (page 18)
How motivation affects performance? (page 19)
Distinguish between theory X and theory Y. (page 20)
Write a note on Herzbergs two factor theory. (page 20)
Note: Each factor can be asked separately in 2 marks
What are the factors determining/affecting job satisfaction? (page 20)
Note: Each factor can be asked in 2 marks separately
What are the consequences or effects of job dissatisfaction? (page 21)
Explain the factors that influencing/determining morale. (page 24)
What is the importance of morale at work place? (page 23&25)
Explain the causes and signs/effects of low and high morale. (page 24)
How motivation is related with morale. (page 25)
How morale is related to Productivity-Comment. (page 25)
What are the characteristics of attitude? (page 25)
Explain the various factors that influence the formation of attitude. (page 26)
Explain the functions of attitude. (page 26)
How attitudes are measured? (page 27)
Explain attitudinal change. (page 27)
Suggest the ways to develop positive attitude. (page 28)
In what way attitude is related to productivity. (page 28)

SECTION C (10 MARKS)

Explain types of motivation or financial and non-financial motivation/incentives. (page 18)

1.
2.
3.
4.
5.
6.
7.

8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
1.
2.
3.
4.
5.
6.

2
3

4
5

Note: Can be asked separately in 5 marks and 2 marks

Explain Maslows need hierarchical theory of motivation. (page 19)
Note: Each need can be asked separately in 2 marks
What are the theories of job satisfaction? (page 22)
Note: This question may be asked in 5 marks by splitting as fulfillment theory, equity theory etc. the
fulfillment theory may be asked in 2 marks by splitting as what is valence, expectancy and
instrumentality.
How to measure job satisfaction of an employee? (page 23)
Note: can be split and asked in 2 marks.
What are the steps to improve employees morale? (page 24)
UNIT III

1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
1.
2.
3.
4.

1.
2.
3.
4.
5.

SECTION A (2 MARKS)
What is housekeeping? (page 29)
What are the prerequisites of implementing housekeeping practices? (page 29)
What are the elements of an effective housekeeping? (page 29)
Explain work spot. (page 30)
What is layout? (page 30)
List the physical environmental factors. (page 30)
Explain work place design. (page 30)
Explain atmospheric condition. (page 30)
What are the elements of work environment? (page 30)
What is fatigue? (page 30)
What are the types of fatigue? (page 30)
Define leader. (page 30)
SECTION B (5 MARKS)
What are the essentials of good housekeeping practices? (page 29)
A good factory layout enhances productivity of a worker-discuss. (page 30)
Write a note on physical environment in work environment. (page 30 )
What are the criteria for evaluating working conditions? (page 29)
What are the guidelines of workplace design? (page 30)
Suggest the measures to reduce fatigue. (page 31)
State the features of leadership. (page 32)
Explain the difference between leader and manager. (page 32)
What are the functions of a leader? (page 32)
What is the importance of leadership? (page 32)
What are the qualities/traits of a leader? (page 35)
SECTION C (10 MARKS)
State the importance of housekeeping and evaluate the essentials of good housekeeping. (page 29)
Explain the causes and effects of fatigue. (page 31)
Discuss the different kinds of leadership styles. (page 32)
Note: Can be asked in 5 marks as merits and demerits of each leader or discuss charismatic leader
etc., and in 2 marks define laissez-faire leadership, autocratic leadership etc.
What are the theories of leadership? (page 35)
Note: can be asked 5 marks each separately as Discuss trait theory of leadership, Discuss
contingency theory of leadership, Discuss charismatic leadership, Discuss transactional and
transformational leadership and in 2 marks as define managerial gird, path-goal theory of
leadership etc.
UNIT IV
SECTION A (2 MARKS)
Define group. (page 38)
What are the characteristics of a group? (page 38)
Explain role ambiguity. (page 40)
Explain group roles. (page 40)
What are the dimensions of group role? (page 40)
3

6.
7.
8.
9.
10.
11.
12.
13.
1.
2.
3.
4.
5.
6.
7.
1.
2.
3.
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
1.
2.
3.
1.

2.
3.
4.
5.

What is group cohesiveness? (page 41)

What are group norms? (page 41)
Explain group conflict. (page 41)
Explain relationship conflict. (page 41)
Explain task conflict. (page 40)
What are the causes of conflict? (page 41)
Explain group dynamics. (page 44)
Explain sociometry. (page 44)
SECTION B (5 MARKS)
What is the need for group and its characteristics? (page 38)
What are the advantages and disadvantages of groups? (page 38)
Why are group formed? Explain the stages of group development? (page 39)
What are the determinants of group cohesiveness? (page 41)
Explain group decision-making and its merits. (page 43)
Explain group dynamics? What are its characteristics? (page 44)
Explain the importance of group norms and its types. (page 41)
SECTION C (10 MARKS)
Discuss the types of groups. (page 39)
Note: Can be split and asked in 2 marks as define formal, informal, reference, temporary, permanent
group etc.
What are the major factors affecting group behaviour? (page 40)
Discuss the techniques of group decision making. (page 43)
UNIT V
SECTION A (2 MARKS)
Define organization culture. (page 46)
How organization culture are created? (page 47)
What are the elements of organizational culture? (page 46)
How to sustain the organizational culture? (page 47)
Explain organizational climate. (page 48)
What are the factors affecting organizational climate? (page 48)
Explain cultural symbols. (page 48)
Define OD. (page 50)
What are the characteristics of OD? (page 50)
Explain change agent. (page 52)
SECTION B (5 MARKS)
What are the characteristics of organizational culture? (page 46)
What are the dimensions of organizational climate? (page 49)
What are the characteristics and objectives of OD? (page 50&51)
SECTION C (10 MARKS)
What are the types of organizational culture? (page 46)
Note: Can be split and asked in 2 marks as define sub culture, dominant culture, authoritarian and
participative cultures, strong and weak culture
What are the features of organizational climate and factors affecting organizational climate? (page
48)
What are the measures to develop a sound organizational climate? (page 50)
Explain the steps in OD process. (page 51)
What are the interventions of OD programme? (page 52)