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Profile
The Boston Consulting Group (BCG) is a global management
consulting firm and the world's leading advisor on business strategy. BCG
was founded in 1963 and is a private firm comprised of 10,500 total staf
working in 85 offices in 48 countries, with 2015 revenues of $5.00 billion.
BCG partners with clients in all sectors, industries and regions to identify
their highest-value opportunities, address their most critical challenges
and transform their businesses. BCG's expertise includes functional
practices
such
as
corporate
development,
global
advantage
insurance,
public
sector
and
technology,
media
&
telecommunications
BCG's Business Services Team is an integral part of a successful
global firm and is composed of talented professionals in the areas of
Finance, Human Resources, Information Technology, Legal, Marketing,
Operations, and Risk.
BCG's Knowledge Organization works in close collaboration with
consultant case teams and other groups within our firm to help create,
retrieve, organize, and analyze the knowledge that enables BCG to deliver
superior business value for clients.
Specialties
Consumer insight, corporate development, corporate finance, digital
economy, globalization, growth, information technology, innovation,
marketing & sales, operations, people & organization, postmerger
integration, risk management, strategy, sustainability, transformation
Talented Candidates
Performance reviews and development
Promoting
succeed they still help them trasition to more productive and enjoyable
settings for the firm.
Background ( conted )
Professional development :
-
Staffing
The mentor believed this give the opportunity for the
consultant that have to be proactive to build skills. And the best
way to develop the abilities and insights is on the spot - in case
teams. In real case, someone needs to know their strength and
weakness in their department. And let the staffing department
knows if someone need to develop more at some point of their
weakness or to get better at their strength.
Some people like to be a specialist and another wants to be a
generalist. People who is specialist in their department means they
work hard and they were actually good at it. They are so committed
that they get respect immediately. But some people believe
business judgement develops faster if your are a generalist.
Training
Besides CDC advisor, incoming consultant were assigned
mentors, BCG officers who acted as informal counsellors to the
consultants. Formal training helps the professionals in picking up
skills, socializing, building a network and developing a sense of BCG
as a firm.
Training was not limited only to entry level consultants. Formal
training sessions were ofered throughout professionals tenure at
BCG.( FIGURE C ) Down below describes schematically how
professional were expected to develop on each of BCGs six core
capabilities throughout their careers.
the
question are about how was their progressed based of their strength
reviews and is it helpful for them. And they should be promoted by the
month 24 and if not they need more frequent conversations with their
mentors.
The four BCG consultants are Josh Coopersmith, Eric Wong, Michael
Nelson, and Madeleine Lagarde.
A. Josh Coopersmith
Mentor : Matthew Glassman
At age 28 Josh Coopersmith received his bachelors degree in history
from Harvard College in 1995 and continued to Business School at
Harvard in the fall of 1998. And he committed to return to BCG firm after
three years as an associate. And Josh re-joining at BCG in June 2000.
a. At first he felt a little pessimistic about how Josh maybe will not seek
for help or not to bother to ask the manager to solve a problem.
b. Well-known about Josh personality, and always encourage him
c. By the time past, for next project Matt can see the diference with
Josh behaviour and started to seek help and advice.
d. Thinks Josh taking the program for a wrong purpose
e. Even though Matt thinks Josh is smart and hard working, he hope
Josh will learn to with the team.
B. Eric Wong
Mentor : Michael Lao
Eric Wong joined the research and development department of a large
manufacturing organization in Cleveland, Ohio, upon his graduation at
Massachusetts Institute of Technology ( MIT ). Eric started an Internet
start-up that is designed to collect, collate, and provide information on the
lasts in automation engineering. In June 2000 Eric joined BCG to learn
something diferent other than manufacturing engineering and moved to
Hong Kong.
Michael Lao as his mentor was slightly cold and rigid make him
believed that its not going to be a good help for him to manage. At his
first project, an automobile manufacturer that ended in January 2001, Eric
received his evaluation of four from CDC review. The reason were :
a. Lack of presentation and client skills in just business basic training.
b. He need to be open to receiving feedback from the mentor.
c. Refuse to talk to mentor and choose to develop and work on his
weakness by himself
The second stafed for Eric was in March 2001 , on a fast-moving postmerger integration project in manufacturing. At August 2001, Eric got his
second CDC review a performance evaluation of two. Because of his hard
work and dedication with the team members. But then other problems
that bother Eric is that about how people make him a specialist at
manufacturing case manufacturing. He still need to develop more
outside the manufacturing case and his wife think that what he been
doing will simply unsustainable for their marriage. Eric Wong reveals that
he is not comfortable working in the manufacturing sector, and his seniors
try to get him a position outside of it but cannot.
Eric believed that he need to work on his personal by him self and
didnt want to ask for advice from Lao.
Mentors Perspective ( about Eric Wong ) : Michael Lao
With the same manufacturing background that he had with Eric in
University of New South Wales, Michael Lao joined as a vice president with
BCGs Hong Kong for five years. Prior to attending the university, Lao
completed his mandatory military service in China, serving as an
operations specialist for five years.
a. He respect his protge hard work and dont want to interfere when
his protg ask for none
b. He cant help Eric efectively if keep his personal proud individual
too long.
C. Michael Nelson
Mentor : Larisa Odgen
At age 29 Nelson chose BCG to try management consulting based of
how he loved the people, culture and intellectual history of the firm that
may fit him well.
His first project, a strategy case for manufacturing client, made him felt
that he was unable to do a proper analysis on a client due the time
sharing. His training program ended in September 2000 with a three on
his performance review. He was afraid if he took to much work in analysis
for a consumer good client would lead the team to think that he might be
arrogant and aggressive. Nelson then received a four for his next project
review because of his lack of presence in client situations, slide writing,
communication and knowing how deep to go in analysing problems.
But then Nelson was surprised of how helpful his mentor, Larisa, for her
suggestions for what he need to improve and how direct she was. Due the
next big project Nelson was surprised for a two of his performance review
and got invited from the team manager to do follow-on work for the same
client. But the moment when Nelson thinks he do the great job for the
project he received a performance ranking of four. CDC advisor explain
Nelson that he need to find some way to stand out and reaching out for
help. When his project ended in December 2001, Nelson feel that he need
to consul about his up and down performance to his CDC advisor, Larisa.
Larisa said frankly that he need to work hard to improve his weakness so
that he can be promoted for the next period.
The review about Nelson :
a.
b.
c.
d.
e.
Uncomfortable Job
Afraid of being missed interpreted as arrogant and aggressive
Not confident
Weak in presentation skills and business knowledge
Weak in analytical skills
Problem definition
BCG just focus on the corporate performance and profit. At some point
it lose its human touch, especially to the employee. In the long term
those thing will efect the retaining function, then it will become hard
to achieved.
Solution
-
How they choose the mentor for the company should be based by