Export is the process of carrying or sending goods and services produced

domestically to another country for the purpose of selling and realizing

foreign exchange. An organization that manufactures and sells these goods
and services abroad is referred to as an Exporter. For exporting goods and
services, an Exporter should have a valid Trade License issued from any of
the License Issuing Authority in U.A.E. and should be registered with Dubai
Customs.
The Exporter has the option to carry out export procedures online on Dubai
Trade or manually through Ports & Customs Documentation Centers. The
procedure mentioned below describes the paperless export process
through Dubai Trade.
To access Dubai Trade portal electronic services the customer must
register himself with Dubai Trade. The registration process to obtain
Customer Code is available online on Dubai Trade Portal
(www.dubaitrade.ae).
The Export process can be summed up as per following:
1. On obtaining order for sale of goods, an Exporter first enters into
an agreement with Shipping Agents to carry his cargo from
Dubai to the Port of Destination and makes an export booking
with the Shipping Agent.
2. The Shipping Agent in turn requests DP World to release Empty
Container to the Exporter for the purpose of Export. This
Service (Export Booking) is done electronically through Dubai
Trade Portal where the Shipping Agent provides details of
Container (size; type etc.); Outbound Vessel details and
identifies the Exporter.
3. The Exporter or his representative is than required to nominate
the Hauler online. This nomination will be valid for both picking
up the Empty Container from DP World and delivering back the
Export Container. The Exporters can also nominate a Preferred
Hauler where by any Booking done in favour of the Exporter by
Shipping Agents is directly nominated to the Preferred Hauler. In
case, Exporter wishes to use his own trucks then he can directly
create an Electronic Token on Dubai Trade. This service (EToken) allows Exporters to book an appointment with DP World
to pick up the Empty container.

4. The nominated Hauler than accesses Dubai Trade Portal and

generates an e-Token for picking up the Empty Container from
DP World. The Hauler is further required to provide his Truck
details and select the time of his arrival to DP World Port from
the available time-slot. The e-Token is designed to facilitate
seamless movements of Container from & to the Port.
5. DP World ensures all compliances and loads the Empty
Container on the Haulers Truck who in turn delivers the
Container to Exporters Warehouse.
6. The Exporter arranges for stuffing the cargo meant for export in
the Container and informs the Hauler
.
7. The Hauler generates an e-Token, this time for Export Container
and accordingly picks up the Container from Exporters
Warehouse and delivers the same to DP World.
8. DP World ensures all compliances and off-loads the Export
Container in the designated area for loading on the subject
Vessel.
9. In parallel, Exporter submits an Export Declaration online
detailing the cargo information including invoice information.
Dubai Customs verifies the information and on meeting of all
requirements approves the Export Declaration.
10. The Exporter completes the inspection formalities if required
(conditioned to cargo type).
11. The Exporter lastly goes online and pays DP World charges
pertaining to Export of Container.
12. In parallel, an Exporter approaches Chamber of Commerce to
obtain Certificate of Origin that has to be sent to the Importer.
Furthermore, an Exporter is required to obtain additional permits
conditioned to type of goods.
13. DP World ensures various compliances including passing of
Export Declaration; availability of Container before the cut-off
time; etc. before finally loading the Export Containers on to the
Vessel. Any failures results in Shut Out and the Shipping Agents

are duly informed. Shipping Agents are provided with several

online services to monitor on the various compliances.
14. The Shipping Agent issues Bill of Lading to the Exporter,
generally after vessel sailing, which is the Contract of Carriage
and contains details of cargo. The Exporter has to send the
original Bill of Lading along with Invoice; Packing List; Certificate
of Origin etc. to the Importer to enable him/her to clear
documentation with the Customs of Importing Country.