COMMERCIAL PROCEDURES MANUAL

Contents
Check
List

List of Procedures

Procedure Code Procedure Title

Code

Page

CP-CCL

1 of 6

No. of
Pages

CP-Code-CCL

Contents Check List

CP-Code-GD

General Description

SECTION-1

SUB-DIVISIONAL OFFICE PROCEDURES

CP-Code-01

Issue of Application Form

CP-Code-02

New Connection, Change of Name, Change of

Tariff and Reduction/Extension of Load

CP-Code-03

Temporary Disconnection

CP-Code-04

Permanent Disconnection

CP-Code-05

Reconnection

CP-Code-06

Meter Reading

17

CP-Code-07

Meter Change

SECTION-2

REVENUE OFFICE PROCEDURES COMPUTER SYSTEM

CP-Code-08

New Connection. Change of Name, change of

Tariff and Reduction/Extension of Load

CP-Code-09

Meter Change

CP-Code-10

Billing

40

CP-Code-11

Collection and Debtors Control

53

CP-Code-12

Control Procedures for Computer Processing

CP-Code-13

Temporary Disconnection

CP-Code-14

Permanent Disconnection

12

CP-Code-15

Reconnection

CP-Code-16

Financial Reporting

CP-Code-17

Defaulters Ledger, Debt Recovery

SECTION-3

GENERAL ALL OFFICES

CP-Code-18

Consumers Complaints and Bill Adjustment

CP-Code-19

Consumers Statistics

CP-Code-20

Custody of Records

2
88

15
5

9
20
4

48

COMMERCIAL PROCEDURES MANUAL

Contents
Check
List

Code

Page

List of Appendices

CP-CCL

2of 6

Appendix-I

Revenue Office Organization Chart, having 40,000 Consumers

(Computer Billing)

Appendix-II

Organization Chart of an Operation Sub-Division

Appendix-III

Routification and Re-Numbering of Account Numbers

Appendix-IV

G.M (CS) Circular No. 143-333/GMCS/DGC/D (C.A/C) B-99 dated

30-01-1995 Regarding Preservation/Destruction of official Records in
Revenue /Sub-Divisional Offices.

COMMERCIAL PROCEDURES MANUAL

Contents
Check
List

List of Forms

Form No.

Form Title

CP-01
CP-01-A
CP-02
CP-03
CP-04
CP-04-A
CP-04-B
CP-04-C
CP-05
CP-05-B
CP-05-C
CP-05-D
CP-06
CP-06-A
CP-07
CP-08
CP-08-A
CP-09
CP-09-A
CP-10
CP-11
CP-11-A
CP-12
CP-12-A
CP-13
CP-13-A
CP-14
CP-15
CP-16
CP-17
CP-17-A
CP-18
CP-19
CP-20
CP-21
CP-22
CP-22-A
CP-22-B
CP-22-C

Code

Page

CP-CCL

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Register of Application and Agreement Form and Abridged Conditions of

Supply.
Movement Sheet of Application
Abridged Conditions of Supply.
Application and Agreement Form.
Sub-Divisional Office Service Connection Register.
Priority Register.
Detail of Capital Contributions paid by Consumers during the Month.
List of Cancelled Demand Notices.
Service Estimate and Justification Form
Load Proforma.
Service Cost Estimate & Cost Summary.
Justification & Authorizations.
Demand Notice for Service Connection Cost.
Demand Notice for Security Deposit.
Wiring Contractors Test Report.
Service Connection Order (Upto 40 KW)
Service Connection Order (Above 40 KW)
Consumers Meter Reading Card (Upto 40 KW)
Consumers Meter Reading Card (Above 40 KW)
Statement of Material used on Electrical Works.
Meter Reading Record General Consumers.
Meter Reading Percentage Check Register (for Sub-Divisional Officer)
Meter Reading Record Maximum Demand Connections.
Meter Reading percentage Check Register (meant for XEN/SE).
Consumer Statistics.
List of Connections Installed during the Month.
Temporary Disconnection Order.
Sub-Divisional Officer Temporary Disconnection Order Register.
Disconnection Order (to remove equipment)
Sub-Divisional Office Disconnection Order Register (Disconnection on
Consumers Request).
Register of Permanently Disconnected Defaulters.
Application for Reconnection and Reconnection Order.
Sub-Divisional Office Reconnection Application Register.
Sub-Divisional Office Meter Reading Programme Register.
Meter Reading List General Consumers.
Line Losses, Billing and Arrears Analysis.
Feeder Wise Line Losses Analysis.
11 KV Feeder Wise Units sent out from Grid Station.
Grid Station Meter Change Statement.

CP-22-D
CP-22-E

Feeder Wise Units taken / Transferred Statement.

Statement showing bundled Feeders /Load shifted from one Feeder to
other Feeder.

COMMERCIAL PROCEDURES MANUAL

Contents
Check
List

List of Forms

Form No.

Form Title

CP-23
CP-24
CP-25
CP-26
CP-27
CP-34
CP-38
CP-41
CP-42
CP-45
CP-48

Meter Change Order.

Revenue Office Application Register.
Bank Scroll Electricity Bill.
Security Deposit Register.
Consumers Card (Revenue office file).
Meter Reading List (MDI)
Disconnection Notice.
Return of Consumers Billing and Collection.
Bank Querry letter.
Debtors Control Account.
Bank Account Reconciliation.
Bank Account Reconciliation of Collections of Service Connection Cost
Demand Notices.
Bank Account Reconciliation of Collection of Security Deposit Demand
Notices.
Collection and Remittance Summary (For Security Deposits).
Billing Cash Book by Bank Branches (Demand Notices).
Bill Adjustment Note.
Rise and Fall Register.
Discrepancy Report.
List of Permanently Disconnected Defaulters.
Month-wise Details of Arrears.
Electricity Enquiry Register.
Electricity Bill Enquiry.
Register of Records.
Advise of Tariff/Other Changes (Change Notification).
Consumers Bill Dispatch Book.
Sub-Divisional Office Demand Notice Register.
Divisional Office Demand Notice Register.
Cheque or Bank Draft Register.
Crossed Cheque or Bank Draft Register.
Sub-Divisional Office Reconnection Application Register.
Revenue Office Reconnection Application Register.
Bill Adjustment Notes Register.
Consumers Bills Delivery Book.
Advice to Company Computer Centre and R.O About Rejection of
Application for New Connections.
Meter Movement Register (To be Maintained by I/C Connection Section).
Meter Movement Register (To be Maintained by I/C D&R Section).
Forwarding Memo for Documents to be sent to Wapda Computer Centre.
Revenue Office Meter Reading List Register.

CP-48-A
CP-48-B
CP-49
CP-51
CP-52
CP-58
CP-58-A
CP-61
CP-62-A
CP-63
CP-64
CP-65
CP-69
CP-70
CP-71
CP-71-A
CP-72
CP-72-A
CP-73
CP-74
CP-75
CP-76
CP-77
CP-78
CP-79
CP-80
CP-81

Code

Page

CP-CCL

4 of 6

CP-82
CP-83

Data Batch Register.

Billing Control Register.

COMMERCIAL PROCEDURES MANUAL

Contents
Check
List

List of Forms

Form No.

Form Title

CP-84
CP-85
CP-86
CP-87
CP-87-A
CP-88
CP-88-A
CP-88-L
CP-88-S
CP-89
CP-90
CP-90-A
CP-91
CP-92
CP-93

Advice to SDO of errors in Meter Reading Lists.

Consumer Bill (Other than MDI).
Bill for Industrial (MDI/Bulk Supply Connections).
Billing Exception List.
Age Analysis report of Billing Exceptions.
Bill Register.
Billing Assessment.
Ledger Posting.
Bill Adjustments posted at the month end.
Heavy or Credit Balance List.
List of Estimated Meter Readings.
Age Analysis of cases of Estimated Reading.
Wapda Employees Free Electricity Assessment and Payment Summary.
Employees Free Electricity Summary of Allowances by Batches.
Wapda Employees updating Form.
Statement of Units billed Feeder wise within Sub-Division statement of
units billed (Feeder wise) within Sub-Division.
Billing Summary.
Consumers Security Deposits List.
Debtors Control Register.
Forwarding Memo Bank Scrolls.
Daily Cash List.
Register Showing Details of Difference (Debit/Credit).
Weekly Collections Cash Book by Bank Branches.
Weekly Schedule of Bank Remittances by Bank Branches.
Remittance Adjustment Form.
Monthly Schedule of Weekly Remittance by Bank Branches.
Remittance Adjustment Processed.
Divisional Collections Cash Book.
List of Surcharges Levied in error Computer Input Form.
Weekly Cash Posted Summary.
Unidentified Cash List.
Divisional Cash Analysis Summary.
Monthly Surcharge Summary by Batches.
Batch Debtors Ledger.
List of General Adjustment Processed.
Monthly Report of Bill Adjustments (General) Carried out during the Month.
List of Disconnection Orders issued (To Remove Equipments).
Outstanding Disconnection Orders (To Remove Equipments).
List of Outstanding Disconnection Orders (To Remove Equipments).
Outstanding Disconnection Orders (Aging) (To Remove Equipments).

CP-94
CP-95
CP-97
CP-98
CP-99
CP-100
CP-100-A
CP-101
CP-102
CP-102-A
CP-103
CP-103-A
CP-104
CP-105
CP-106
CP-107
CP-108
CP-109
CP-110
CP-111
CP-111-A
CP-112
CP-112-A
CP-114
CP-114-A

Code

Page

CP-CCL

5 of 6

CP-116
CP-120-A

Security Deposits Adjusted Against Debtors or Repaid.

Energy Debtors Arrears Analysis.

COMMERCIAL PROCEDURES MANUAL

Contents
Check
List

List of Forms

Form No.

Form Title

CP-121
CP-125
CP-126
CP-127
CP-128
CP-130
CP-131
CP-132
CP-134
CP-135
CP-136
CP-137
CP-138
CP-139
CP-140
CP-149
CP-152

Consumers Batch Control Book.

Daily Cash Exceptions List.
Weekly List of Cash Received on behalf of other Divisions.
Weekly List of Cash Postings made by other Divisions.
Monthly List of Cash Received on behalf of other Divisions.
Monthly List of Journal Adjustment.
Inter Divisional Journal Adjustments for MM/YY.
Inter Divisional unidentified Cash Adjustment for MM/YY.
Inter Office Transactions Processed (Output Daily).
Inter Office Transactions Processed (Output Monthly).
Master Data Addition /Change Form (Connections upto 40 KW).
Master Data Addition /Change Form (Connections above 40 KW).
Consumer Meter Data Change Form.
Unidentified Cash /Debtors Adjustment Form.
Street Light Addition Replacement /Removal Form.
List of Bad Debts written off.
Security Deposit Received /Adjusted and repaid (Input).
Transfer of Consumers Account from one Batch to Other within same
Sub-Division /Division.
Inter Division Transfer of Consumers Account from one Division to Other.
Application for Reduction of Load.
Application for Extension of Load.

CP-153
CP-154
CP-155
CP-156

Code

Page

CP-CCL

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