product or service. Takes place outside the process
world, unique & separate from normal work doesnt use existing system. Characteristics of Projects: Unique, Specific Deliverable (limited time, budget and resources), specific objective, temporary in nature (Adhoc endeavour with clear life cycle), Multidisciplinary, complex, conflict b/w stakeholders & also project team, part of the program, building blocks in design & execution of organization strategies, responsible for new products, services, organizational processes, provides philosophy and strategy for management of change, traditional management functions of planning, organizing, motivating, directing and controlling apply. Satisfaction of customer requirements within technical, cost and schedule constraint. Terminated upon successful completion. Process: repeated, several objectives, ongoing, homogenous, systems in place, performance, cost & time known, part of line organization, bastions of established practice, supports status quo Elements of Projects: Complex, limited budget etc., clear goal, customer- focused. Projects important? Shortened product life cycle, narrow product launch windows, increasingly complex technical products, emergence of global markets, economic period marked by low inflation Four stages of Product life cycle: Conceptualization (goal, specification), PlanningInternal (detailedRate specs,of schedules, Return schematics), Execution, termination Project success determinant: Client acceptance, budget, schedule, performance (quality check) Dimensions of Project success: efficiency (budget, schedule), impact on the customer (addressing needs, technical specs, satisfying client needs), business success (commercial success), future potential (opened new marker, new product lines, new technology) PMM: allows organizations to benchmark best practices Project Scoring Models of successful PM firms. Provides framework to analyse and critically evaluate current practices, compare practices to competitors, define systematic route for improving. High Maturity (institutionalized, seeks continuous improvement), Moderate (defined practices, training programs, organizational support), low (Ad hoc processes, no common language, little support) PM is contextual: strategy, organizational structure, culture Strategic management: the science of formulating, implementing and evaluating cross-functional decisions that enable an organization to achieve its objectives. 1)review and define organizational mission. 2)set long range goals and objectives. 3) analyse and formulate
PMO: Centralized units that oversee or improve the
management of projects resource centers for technical details, expertise, repository, center for excellence. Forms of PMO: weather station (monitoring and tracking), control of tower (establishes standards, consult on how to follow them, enforces, improves standards). Resource pool (maintain and provide skilled professionals) C Project Selection: Realism, Capability, Flexibility, Ease of use, cost effectiveness, comparability Screening & selection issues: risk, commercial (market potential- ROI, payback period, potential market share), internal operating (train employees, change in workforce), additional (image, patent, fit) Project Portfolio Management: the systematic process of selecting, supporting and managing the firms collection of projects. Requires: decision making, prioritization, review, realignment, reprioritization. Successful Portfolio: flexible structure & freedom of communication, low cost environmental scanning, time- paced transition. Problems: Conservative technical communities, out of sync project and portfolios, unpromising projects, scarce resources. Project Scope: Everything about the project, content & expected outcomes. Consists of: naming activities, resources consumed, end products & limitations. Scope Management: Function of controlling projects in terms of its goals, objectives through the process of conceptual development, full definition, execution & termination. 1)Conceptual development: problem/ need statement, info gathering, constraints, alternative analysis, project objectives (successful will reduce project complexity, clearly state goals, complete understanding of the problem), scope statement (goal criteria: cost, schedule, performance, deliverables, review gates; management plan, WBS, scope baseline), work authorization (Scope Mngt. Definition of scope def., planning docs. Management plans, contractual documents), scope reporting (type of info, who receives copy, when & how info is acquired, typically contains; cost status, schedule status, technical performance), control systems (configuration, design, trend monitoring, document, acquisition, specification), project closeout (resolves disputes, trains project managers, facilitates auditing; includes historical records, post project analysis & financial closeout) SOW: detailed narrative of work required; intro & background, tech. description, timeline & milestone, client expectations. WBS: breaking down mission into cohesive synchronous tasks (echoes P. objectives, logical structure, method of control, project status, improved communication, control structure). Work Packages: lowest level, deliverable result, one owner, miniature project, milestones, fits organisation, trackable. Contractual Documents: requirements, valid consideration, contracted terms, lump sum & cost plus Risk Assessment: Define (the project), focus (plan risk
Phase 4 - Project Management Financial Assessments Value in Using PERT, Risk Matrices, and Earned Value Management Memo Joseph M. Rivard Professor: Dr. Gonzalez PM620-1003B-01 September 10, 2010