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PROJECT REPORT
ACKNOWLEDGEMENTS
This project would not have seen the light of the day without the
following people and their priceless support and cooperation. Hence I
extend my gratitude to all of them.
As a student of IMR Jalgaon, I would first of all like to express my
gratitude to Dr. V.V.Katdare, Director, and IMR for granting me
permission
to
undertake
the
project
report
in
their
esteemed
the
actual
research
work,
Mrs.Pushpalata.More
(SHG
manager at JJSBL) and other bank staff that set the ball rolling for my
project. They had been a source of inspiration through their constant
guidance; personal interest; encouragement and help. I convey my
sincere thanks to them. In spite of their busy schedule they always
found time to guide me throughout the project.
He had been a source of inspiration through their constant guidance;
personal interest; encouragement and help. I convey my sincere thanks
to them. In spite of their busy schedule they always found time to
guide me throughout the project. I am also grateful to them for
reposing confidence in my abilities and giving me the freedom to work
on my project. Without their invaluable help I would not have been able
to do justice to the project.
-Devyani Patil
DECLARATION
I hereby declare that this research project report entitled Microfinance (self-help group) submitted by me for the partial fulfillment of
the degree of bachelor in business management, is an original work
done by me. I also hereby declare that this project report has not been
submitted at any time to any other university or institute for the award
of any Degree or Diploma
-DEVYANI PATIL
CERTIFICATE OF INSTITUTE
(Signature of guide)
(Signature
director)
Name-
Name-
Date-
Date-
Place-
Place-
of
CERTIFICATE OF ORGANIZATION
Date20/1/2015
Bank
Researcher
EXECUTIVE SUMMARY
movement.
Mainly,
members
of
the
SHGs
are
women.
elevating the economic status of their families. This has led boost to
the process of womens empowerment.
I undertook this project report mainly for the purpose of understanding
the importance of SHGs in todays banking and Indian economy.
All in all microfinance is all about how bank and government
institutions help the backward class and encourage their savings, and
provide their banking knowledge
INDEX
Introduction
Bank profile
About
Special features
Branch expansion
Performance highlights and profitability
Literature review
Self help group (the heart of microfinance)
Basic knowledge of SHG
Challenges faced by woman entrepreneurs
Overcoming the challenges
Objectives & scope of the study
Research methodology
Data analysis
Analysis1
Analysis2
Analysis3
Analysis4 (case studies)
Findings
Conclusion
Limitations
Suggestions
Bibliography
Questionnaire
INTRODUCTION
What is microfinance?
Microfinance is a source of financial services for entrepreneurs and
small businesses lacking access to banking and related services.
What is microcredit?
A small financial loan made to poverty-stricken individuals seeking to
start their own business. This type of loan typically does not exceed a
couple hundred dollars, so an impoverished individual can not solely
depend
on
this
type
of
loan
to fund their
business.
Its
What
is
the
difference
between
microfinance
and
microcredit?
Although often used interchangeably, microfinance and microcredit are
in fact quite distinct. Microfinance is a much broader concept than
microcredit and refers to loans, savings, insurance, money transfers,
and other financial products targeted at poor and low-income people.
Microcredit refers more specifically to making small loans available to
poor people, especially those traditionally excluded from financial
services, through programmes designed specifically to meet their
particular needs and circumstances.
As
mentioned
above
that
SHGs
are
the
financial
What I learnt-
BANK PROFILE
Type
Industry
Founded on
Head office
Key people
Total staff
Products
wate-managing director
367
1.deposit accounts
2.loans
3.banking and utility services
Revenue
Total assets
Website
Telephone
4.RTGS
Rs. 63903012.60
Rs. 550815021.42
www.jjsbl.com
0257-2223699
0257-2229963
more
than
2470196000
rupees
in
government
and
semi
Branch expansion
JJSBL has a network of branches and 1 extension counter spread all
over in the parts of north Maharashtra, Mumbai, Pune, Marathwada &
Vidarbha regions of Maharashtra state
Reserve bank of India has granted permission to your bank for opening
branches at Shirpur and PCMC both these ranches will commence its
operations shortly.
1
2
3
4
5
6
7
Particulars
2012-13
2013-14
Change%
Own funds
Paid-up capital
Reserves
Aggregate deposits
Aggregate advances
Investment
Net profit
CRAR
Working capital
98.11
25.12
73.01
884.31
565.74
321.56
7.06
11.53%
1002.43
108.05
29.10
78.95
973.71
625.45
363.58
6.39
11.91%
1085.52
10.11%
15.84%
8.14%
10.11%
10.55%
13.02%
-9.49%
3.30%
8.29%
The Advances portfolio of the Bank is well diversified, balanced and the
credit needs of productive sectors of the economy have been met.
The Bank has registered the Net Profit of Rs. 6.39 Cr as at the end of
March 2014.
The Net worth of the Bank increased to Rs.57.03 Cr from Rs. 51.07 Cr
compared with last year.
PROFITABILITY
Despite this challenging environment, Bank has been able to perform
well, registering an all round growth in various parameters. Total
Income increased from Rs. 106.08 Cr to Rs. 120.39 Cr in the reporting
year recording growth of 13.49%. Interest Income showed a growth of
9.01%. The total expenditure (excluding provisions and contingencies
also increased to Rs. 113.99 Cr showing growth of 13.14%. As stated
earlier despite challenging economic environment your Bank posted a
Net Profit of Rs. 6.39 Cr after making the provisions and contingencies.
Bank's policy of declaring dividend is to reward the shareholders as
well as to plough back sufficient profits for maintaining a healthy
capital adequacy ratio and supporting future growth. Accordingly, your
Board of Directors is happy to propose a dividend @ 10.00% on Prorata Basis.
LITERATURE REVIEW
SELF-HELP GROUPS
(The heart of microfinance)
Muhammad Yunus, a Nobel Prize winner, introduced the concept of
Microfinance in Bangladesh in the form of the "Grameen Bank".
The National Bank for Agriculture and Rural Development (NABARD)
took this idea and started the concept of microfinance in India. Under
this mechanism, there exists a link between SHGs (Self-help
groups), NGOs and banks. SHGs are formed and nurtured by NGOs and
only after accomplishing a certain level of maturity in terms of their
internal thrift and credit operations are they entitled to seek credit from
the banks. There is an involvement from the concerned NGO before
and even after the SHG-Bank linkage. The SHG-Bank linkage
programme, which has been in place since 1992 in India, has provided
about 22.4 lakh for SHG finance by 2006. It involves commercial banks,
regional rural banks (RRBs) and cooperative banks in its operations.
Society is Focusing on: Development of Self Help Group for
WomenIn India, Self Help Groups or SHGs represent a unique approach to
financial intermediation. The approach combines access to low-cost
financial services with a process of self management and development
for the women who are SHG members. SHGs are formed and supported
usually by NGOs or (increasingly) by Government agencies. Linked not
only to banks but also to wider development programmes, SHGs are
seen to confer many benefits, both economic and social. SHGs enable
women to grow their savings and to access the credit which banks are
increasingly willing to lend. SHGs can also be community platforms
from which women become active in village affairs, stand for local
election or take action to address social or community issues (the
abuse of women, alcohol, the dowry system, schools, and water
supply).
They
approach
the
moneylenders
for
meeting
their
Self help Group (SHGs) are small group of poor people. The members
of an SHG face similar problems. They help each other, to solve their
problems. SHGs promote small saving among their members. The
savings are kept with the bank. This is common fund in the name of the
SHG. The SHG gives small loans to its members in the name of
common fund.
I.
II.
A reasonably educated and helpful local person has to initially help the
poor people to form groups. He or She tells them about the benefits of
thrift and advantages of forming groups. This person is called
as animator or facilitator.
I.
member/participant
in
the
Vikas
Volunteer
Vahini
(VVV)
Programme of NABARD.
II.
III.
The animator guides and encourages the leader and the group
members.
III.
IV.
Membership
i.
From one family, only one person can become a member of an SHG.
(More families can join SHGs this way.)
ii.
iii.
iv.
I.
II.
Those with a per capita income not exceeding Rs. 250 per month.
V.
Meetings
VI.
All registers and account books should be written during the course
of the meeting. (Advantage: This creates confidence in the minds of
members who are unable to read and write.)
I.
Minutes Book:
The proceedings of meetings, the rules of the group, names of the
members etc. are recorded in this book.
II.
III.
IV.
Members passbooks:
Individual members pass books in which individuals savings and loan
balance outstanding is regularly entered.
VII.
a.
All SHG members regularly save a small amount. The amount may be
small, but
the members.
Savings first-Credit later should be the motto of every SHG member.
b.
Internal lending:
The SHG should use the savings amount for giving loans to members.
The purpose, amount, rate of interest, schedule of repayment etc., are
to be decided by the group itself.
Proper accounts to be kept by the SHG.
c.
Discussing problems:
d.
The SHG takes loan from the bank gives it as loan to its members.
(Details may be seen in the next chapter.)
Soon after an SHG is formed and one or two meetings held where the
savings are collected, a savings bank account can be opened in the
name of the SHG.
Intense
competition
from
similar
products,
limited
knowledge,
running enterprises.
Provide micro credit for livelihood support and to micro enterprises
development.
Encouraging women entrepreneur to utilize the loans for productive
To
To
To
To
to
conclude
how
JJSBL
is
serving
society
through
RESEARCH METHODOLOGY
INTRODUCTION
This chapter focuses on the methodology & the techniques used for the
collection, classification & tabulation of data. It light on the research
problem, the objective of study & its limitations.
RESEARCH METHODOLOGY
Research methodology is a way to systematically solve the problem. It
is a game plan for conducting research. In this we describe various
steps that are taken by the researcher.
All
progress
is
born
of
inquiry.
Doubt
is
often
better
than
After the research problem has been identified and selected the next
step is to gather the requisite data. While deciding about the method of
data collection to be used for the researcher should keep in mind two
types of data i.e. primary and secondary.
Primary Data
The primary data are those, which are collected afresh and for the first
time, and thus happened to be original in character. We can obtain
primary
data
either
through
observation
or
through
direct
Secondary Data
The secondary data on the other hand, are those which have already
been collected by someone else and which have already been passed
through
the statistical
utilizes
secondary data then he has to look into various sources from where he
can obtain them. For e.g. books, magazine, newspaper, internet,
publications and reports.
In this study data have been taken from various secondary sources like:
Internet
Books
Magazines
Newspapers
Journals
DATA ANALYSIS
Analysis1- SHG statistics
3800
60000
80000000 rupees
250000000 rupees
110
Sr. no
Taluka name
1
2
3
4
5
6
7
8
9
Nandurbar
Sawda
Yawal
Bodwad
Chalisgaon
Jamner
Amalner
Bhusawal
Jalgaon
T
otal
No.
of
Loan
groups
disburseme
1
1
14
22
19
11
80
179
250
nt amount
30000.00
76000.00
443500.00
906000.00
1278000.00
1384000.00
671500.00
11056000.00
181156300.0
577
0
34001300.00
loan disbursement
1-nandurbar
1-s awda
80-amalner
InterpretationThe above pie-chart depicts that out of the 3800 SHGs of JJSBL all over
Maharashtra, Jalgaon alone consists 250 SHGs followed by bhusawal,
which has 179 SHGs.
The other Talukas doesnt have any impressive number of SHG
compared to these cities. This is mainly because of the rural
background of these cities
One of the most obvious reasons of such fluctuations is that JJSBLs
head office is situated in Jalgaon
Apart from Jalgaon and bhusawal, amalner also have 80 SHGs.
engaged
Papad-making
40%
Sewing
30%
Farming
20%
Bag-making
10%
InterpretationOn the basis of the data from 5-6 most popular SHG samples, it was
found that the most common activity in which almost 40% of the groups
engage themselves in, is papad making.
30% of the women groups prefer sewing activities. And the rest of the
percentage is occupied by groups who are engaged in farming and bag
making.
Apart from these many other SHGs are also focusing on marketing their
home-made products in local hostels, hotels and schools.
Sr. no.
1
2
4
5
6
7
8
10
11
Factors to be
checked
Group size
Type
of
members
Very good
Good
Unsatisfactor
y
15-20
10-15
Less than 10
Only
very 2 or 3 not Many
not
poor
very
poor very
poor
member
members
member
Number
of 4 times in a 2 times in a Less than 2
member
month
month
times in a
month
Attendance
More
than 70 to 90%
Less
than
of members
90%
70%
Participation On a Very Medium level Low level
of members
high level
Savings
4 times
3 times
Less than 3
collection
times
within
the
group
Amount
to Fixed amount Varying
be saved`
amount
interest
on Depending
24 to 36%
More
than
internal loan upon
the
36%
purpose
Utilization of Fully used for Partly
used Poor
savings
by loaning the for loaning
utilization
SHGs
members
Loan
More
than 70% to 90%
Less
than
recoveries
90%
70%
Maintenance All books are Most
Irregular
in
of books
12
13
regularly
maintained
important
registers are
updated
Accumulated More
than Rs.3000savings
5000/5000/Knowledge of Known to all
Known
to
the rule of
some
SHGs
maintaining
books
Less
than
3000/not known to
anyone
CASE STUDY 1
Name- Sharda Mahila Bachatgat
Area of operations- Rameshwar colony, eknath nagar, Jalgaon
Contact number- 8237509835
Established on- 26th July 2012
Account number- 11214, market yard branch
Number of members- 20
Savings- 200Rs per member
Monthly savings- 4000Rs/Age- 30 months
Total savings- 120000/Business engaged in- sewing
Bank loan-
i. 100000Rs/ii. 200000Rs/-
AboutThe members of this group who are all specifically women, are found to be
regular in their operations and pay their monthly installments promptly
They also conduct their meetings on a timely basis. They have also
borrowed loans twice in the last 30 months which was professionally
utilized for the purpose of1. Purchase of Sewing machine
2. Sewing Business expansion by purchasing more material and place
to conduct stitching classes
After the sewing machine was purchased 15 out of 20 women in the group
grabbed the opportunity by getting connected with local dealer and hiring
him as their distributor.
InterpretationConsists 20 members depicts impressive signs. Speaking about the
financial background of the member, 7 of them have a poor financial
history. Loan is fully utilized for the purchase of sewing machine. Each
member saves up to 200 rupees pm gives a picture of punctuality.
Till date the accumulated savings are 120000Rs, apart from this the group
has borrowed loan twice in their time span. The interest charged by the
bank is fixed at 14% pa.
CASE STUDY 2
AboutAs it is seen here that the women are engaged in the business of
agriculture primarily, one can easily conclude that they are from a rural
background and have not as much of knowledge about banking and urban
lifestyle.
Bank has being a rescuer for them and helped them by guiding the basics
of banking mechanism. Until now JJSBL has provided them loan for utmost
3 times during the past 7 years Out of which 80000 was fully employed for
the purchase of agricultural equipments which led to the development of
their business venture
Being habitual in their banking operations and an old customer of the
bank they have repaid their loan successfully
Another business in which theyre engaged in is of sewing. So ultimately 7
women in the group have expertise in manufacturing hand-made Tiffin
bags
3 women in the group have being actively participating in the very
popular programmes of conducted by JJSBL. These ladies sing chants over
there.
InterpretationRural and poor financial background, having an accumulated saving of
140000rs, this group has managed to repay their loan of 140000rs at an
interest of 14%pa. Loan was fully used for the purchase of farming
equipments. Each member contributes 200rs under their savings account.
On the other hand there is no maintenance of books with gives a hint of
dissatisfaction.
CASE STUDY 3
AboutThis group is known for its zest and enthusiasm particularly in the
repayment of their loans. Their enthusiasm can also be seen in their daily
lives. These women manage their household work and have started
personalized businesses on their own. Some of them give mehendi
tuitions.
Similarly they are highly sensitive in the matter of their timely meetings
and conduct them regularly. They also encourage other ladies to
participate in their operations.
Until now, theyve borrowed a sum of 300000 Rs in the last 5 years. Now
theyre planning to borrow 50000 Rs additionally for their home
businesses
Moreover it was seen that after 4 years from their establishment these
women have increased their amount of monthly savings by 100 Rs per
member. This implies that JJSBL has encouraged their saving habits
All the 10 members have started their self-entrepreneurship. After talking
to them it was found that- JJSBL bank has helped them in ways like
recovering their household expenses, fees payment of their children, etc
Interpretation
There are only 10 members, which illustrates a lack of majority qualities.
Since the last 60 months of their association with JJSBL, this group has
borrowed a loan of 300000rs. Interest rate charged by the bank is 14%pa.
Animator says that they are planning to borrow an additional loan of
CASE STUDY 4
About-
This group consists of basically rural based women. Thats the reason
why theyre not familiar and much literate about the banking
mechanism, but with the help of their other group women and JJSBLs
support, theyve learnt all the basic concepts of banking and ultimately
theyre exploring their talents.
They have started investing in recurring deposits and fixed deposits
which help them in doubling-up their invested money and encouraging
group savings.
Their leader bought a papad making machine. Eventually theyve
established their own papad making business unit. Some of them
started their own ventures of bag-making for Tiffin.
Being from rural background they are much familiar with farming
activities, so their farming activities and efforts have helped them to
repay their loan amount
InterpretationThis group has borrowed a loan of 100000Rs so far, at an interest rate
of 14%pa. Each member contributes up to 100RS pm from their end.
Utilization of bank loan was fully towards their business shows some
good indications of future expansions. Their accumulated savings are
74000rs.Other than this there is no maintenance of books yet
CASE STUDY 5-
About-
The members of this group were illiterate on the first place, but their
head person was literate.
Having an association with the bank has helped them to literate
themselves in some terms. At the start they didnt even know about
how to sign and used to give their thumb print on documents. But now
with help of JJSBLs employees they have learnt how to sign.
Another highlight about this group is that they started attending the
free computer workshops arranged by the bank.
Surprisingly they
making
machines
so
henceforth
they
started
making
handmade papads.
Interpretation
Bank loan of 1 lakh rupees has being effectively repaid by the bank.
Savings of each member is 200rs per month which help them to pay
the interest of 14% pa on their loan. Also their accumulated savings till
date is 200000rs through which they lend internal loans in their group
members. Maintenance and recording of their monthly transactions is
also seen here.
CASE STUDY 6-
About-
Being a newly formed group, it has still managed to grow and show
rational development.
This group is mainly engaged in the occupation of papad making.
Unlike other groups which are mentioned above, Tejguru Mahila group
carries out the task in a very different and profitable way by
participating
in
various
fun-fairs
and
sell
their
papads
at
reasonable rates.
Bank has lent them a sum of rupees 1 lakh. When asked to the bank
about their activities I got to know that they regularly prepare the
nagli flour dough for making papads. These papads are then sold
to hotels and other restaurants. Bank identified their teamwork and
marketing skills and supported them by giving them an opportunity to
setup papad-stalls in last years Jalgaon janata fair
According to the bank employees, they got a very tremendous
response and they also earned a whooping amount of 70000 in just 3
days of the fair. They are now eagerly waiting for the next years fair of
JJSBL
Interpretation
Their
monthly
savings
of
200rs
per
member
has
resulted
in
FINDINGS
statistics
3) With the help of analysis no. 3, we can conclude that 40% of the
women prefer papad-making activities & subsequently sewing,
farming and bag-making is preferred by 30%, 20% and 10% of women
respectively.
4) Findings through case studies
Sharda Mahila SHG- JJSBL made a great and positive impact on their
financial hardship
CONCLUSION
LIMITATIONS
creates
some negligence
in
filling
the
questionnaire.
SUGGESTIONS
This part will lay out some suggestions from my side to JJSBL as well as
the SHGs women with whom I responded. The suggestions are as
follows-
BIBILOGRAPGHY
Economic
QUESTIONNAIRE
Section A :
Name of the group :
___________________________________
________
___________________________________
________
_____
_____
Month and year of group formation/Age of the group : ________________
Funds available with the group as on date of this evaluation :
Source
Amount
___________
Interest on loans
___________
Bank interest
___________
TOTAL
==========
_
7. The total Common Fund in the group (minus borrowed capital)
amounts to at least Rs.1,000/- per member.
Comments :
______________________________________ Score : _______
_
8. At least 50% of the group members (or their families) possess a
regular source of income.
Comments :
______________________________________ Score : _______
_
9. The group is in contact with other institutions for technical and/or
financial resource mobilization.
Comments :
______________________________________ Score : _______
_
SectionC :
Optional criteria that the group may fulfil
Score 1 if point is fulfilled and 0 if not. There are no scores in-between.
These criteria are optional; they need not be considered in deciding
whether to withdraw from a group unless the evaluator has some specific
concern in mind.
1. The group has at least one trained promoter and access to the
services of other trained promoters (e.g., in accounts, health and etc.)
Comments :
______________________________________ Score : _______
_
2. The group has an adequate place to meet where all are allowed to
enter.
Comments :
______________________________________ Score : _______
_
3. The group is successfully managing at least one Group Income
Generating Programme.
Comments :
______________________________________ Score : _______
_
No : ____
Comments :
_________________________
_
2. Has the group undergone the full training syllabus with minimum 80%
attendance in each session?
Yes : ____
No : ____
Comments :
_________________________
_
3. Is the group following its rules and regulations properly, with sanction
and control mechanisms?
Yes : ____
No : ____
Comments :
_________________________
_
No : ____
Comments :
_________________________
_
5. Does the group have a clear vision and plans for the future?
Yes : ____
No : ____
Comments :
_________________________
_
Section E:
Summing Up
1. Essential criteria:
Maximum points obtainable: 12
Minimum points obtainable: 0
POINTS OBTAINED BY THIS GROUP:
2. Optional criteria:
Maximum points obtainable: 8
Minimum points obtainable: 0
POINTS OBTAINED BY THIS GROUP:
3. Evaluators main observations: ________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
4. Evaluators recommendations regarding phasing out by JJSBL :
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
________________________________
Date of evaluation
___________________________
Signature of Evaluator