BABOK 3.

0: A NAVIGATOR INTO KNOWLEDGE AREAS

BA PLANNING & MONITORING
INPUTS
Performance
Objectives (ext)

Business Nee ds

STAKEHOLDERS

Business Analyst
Domain Subject Matter Expert
Implementation Subject
Matter Expert
Customer/User
Operational Support
Project Manager
Regulator
Supplier
Quality Assurance (Tester)
Sponsor

REQUIREMENTS LIFECYCLE MANAGEMENT

TASKS

GUIDELINES/TOOLS
BA Per formance Assessment
Business Policies
Change St rategy
Current State description
Expert Judgment
Information Management Tools
Legal/Regulator y Information
Methodologies and Frameworks
Or ganisational Performance Standar ds
Stakeholder Engagement Approach

OUTPUTS

INPUTS

TASKS

OUTPUTS

5.1 Trace Reqs

5.1 Reqs/Designs
(traced)

5.2 Maintain Reqs

5.2 Reqs/Designs
(maint ained)

5.3 Prio ritise Req s

5.3 Reqs/Designs
(pr ioritised)

3.1 Plan BA Approach

3.1 BA Approach

3.2 Plan Stakeholder

Engagement

3.2 Stakeholder
Engagement Approach

3.3 Plan BA G overnance

3.3 Governance Appr oach

3.4 Plan BA Information

Management

3.4 Information
Management Appr oach

5.4 Asses Reqs Change s

5.4 Reqs/Designs Change

Assessment

3.5 Identify BA Performan ce

Imp rovements

3.5 BA Per formance

Assessment

5.5 Approve Re qs

5.5 Reqs/Designs
(approved)

Re qs

Designs

Proposed change

7.2 Re qs
(verified)

GUIDELINES/TOOLS

TECHNIQUES
Brainstorming
Business Case
Business Rules Analysis
Document Analysis
Estimation
Financial Analysis
Functional Decomposit ion
Interviews
Item tracking
Lessons Learned
Metrics & KPIs

Mind Mapping
Obser vation
Or g. Modeling
Pr ocess Analysis
Pr ocess Modeling
Reviews
Risk Analysis & Mgmt
Root Cause Analysis
Scope Modeling
Stakeholder List, Map
Survey/Quest ionnaire
Workshops

Change St rategy
Business Constraints
Domain Knowledge
Governance Appr oach
Information Management Approach
Legal/Regulator y Information
Reqs Management Tools/Repository
Reqs Architecture
Solution Scope

TECHNIQUES
Accept ance & Evaluat ion Criteria
Backlog Management
Business Case
Business Rules Analysis
Data Flow Diag rams
Data Modelling
Decision Analysis
Document Analysis
Estimation
Financial Analysis
Functional Decomposit ion

Interviews
Item Tr acking
Interface Analysis
Pr ioritisat ion
Pr ocess Modeling
Reviews
Risk Analysis & Mgmt
Survey/Quest ionnaire
Use Cases/Scenarios
User Stories
Workshops

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STRATEGY ANALYSIS
INPUTS
Business Nee ds,
Influences
4.2 Elicitation
resu lts
(unconfirmed)

5.3 Design
options

3.2 Stakeholder
Engagement
Approach

OUTPUTS
6.1 Current State Description

6.1 Analyse Curre nt State

INPUTS
Business Nee ds

6.1 Business reqs

6.2 Define Future State

4.3 Elicitation
resu lts (confirmed)

6.2 Business Objectives

6.2 Future State Descript ion

6.3 Assess Risks

5.3 Re qs op tions

3.5 BA
Performance
asse ssment

3.2 Stakeholder
Engagement
Approach

REQUIREMENTS ANALYSIS & DESIGN DEFINITION

TASKS

OUTPUTS

4.1 Prepare for Elicitation

4.1 Elicitation Activit y Plan

4.2 Conduct Elicitation

4.2 Elicitation Results

(unconfirmed)

BA Information

6.2 Potential Value

6.4 Define Change

Strate gy

(pr ioritised)

(pr ioritised)

ELICITATION & COLLABORATION

TASKS

4.3 Confirm Elicitation Results

4.3 Elicitation Results

(confirmed)

4.4 Communicate BA
Information

4.4 BA Informat ion

(communicated)

4.5 Stakeholder En gagement

4.5 Stakeholder Engagement

6.3 Risk Analysis results

INPUTS
Re qs (any state)

3.4 Information
Mgmt Approach

4.2, 4.3 Elicitation

Re sults (any state)

GUIDELINES/TOOLS

TECHNIQUES

BA Approach
Business Policies
Change St rategy
Constraints
Current State Description
Enterprise Limit ations
Design Opt ions
Future State Descript ion
Ident ified Risks
Metrics & KPIs
Or ganisational Strategy
Solution Limitations
Solution Performance Goals
Solution Performance Measur es
Solution Recommendat ions
Stakeholder Analysis Results
Stakeholder Engagement Approach

Accept ance & Eval. Criteria

Balanced Scorecard
Benchmar king & Market Analysis
Brainstorming
Business Capability Analysis
Business Case
Business Model Canvas
Concept Modeling
Data Mining
Decision Analysis
Document Analysis
Estimation
Financial Analysis
Focus Groups
Functional Decomposit ion
Interviews

RM Planning
Refine Guidance

RM Plan

Item Tr acking
Lessons Learned
Metrics & KPIs
Mind Mapping
Obser vation
Or g. Modeling
Pr ocess Analysis
Pr ocess Modeling
Pr ototyping
Risk Analysis & Mgmt
Root Cause Analysis
Scope Modeling
Survey/Quest ionnaire
SWOT Analysis
Vendor Assessment
Workshops

REQUIREMENTS LIFECYCLE
MANAGEMENT

GUIDELINES/TOOLS

Iterate
Analyse

Refine

Document

Traceability

Interviews
Lessons Learned
Mind Mapping
Obser vation
Pr ocess Analysis
Pr ocess Modeling
Pr ototyping
Reviews
Risk Analysis & Management
Stakeholder List, Map, Personas
Workshops

SOLUTION EVALUATION
Imp lemented
Solution
(exte rnal)

6.1 Current State

Description

6.2 Business
Objectives

6.2 Potential
Value

TASKS

OUTPUTS

8.1 Measure Solution

Performance

8.1 Solution Performance

Measures

8.2 Analyse Performance

Measures

8.2 Solution Performance

Analysis

8.3 Assess Solution Limitations

8.3 Solution Limitations

8.4 Assess Enterprise

Limitations

8.4 Enterprise Limit ations

8.5 Re commend Actions to

Increase Solution Value

Verify
For malise

Benchmar king & Market Analysis

Brainstorming
Business Rules Analysis
Collaborative Games
Concept Modeling
Data Mining
Data Modelling
Document Analysis
Estimation
Focus Groups
Interface Analysis

INPUTS

Collaboration with stakeholders

Elicit

TECHNIQUES

BA Approach
Business Objectives
Elicitation Activit y Plan
Existing BA Information
Future State Descript ion
Information Management Approach
Potential Value
Recommended Actions
Risk Analysis Result s
Stakeholder Engagement Approach
Suppor ting Materials

Validate

Approve

Pr ioritise

Baseline

Work Packages,
Releases
Peer/Business
Review

Change
Management

Business Objectives
Change St rategy
Current State Description
Future State Descript ion
Requirements (validat ed)
Risk Analysis Result s
Solution Scope

7.2 Reqs (verified)

7.3 Validate Reqs

6.2 Potential
Value

7.3 Reqs (validat ed)

7.4 Define Req s Archite cture

6.4.2 Change
Strate gy

6.4.1 Solution
Scope

7.4 Reqs Architecture

7.5 Define Design Options

7.5 Design Opt ions

7.6 Analyse Pote ntial Value &

Re commend Solution

7.6 Solution
Recommendation

GUIDELINES/TOOLS

TECHNIQUES

Archit ectur e Management S/ware

Business Objectives
Current State Description
Existing Solutions
Future State Descript ion
Legal/Regulator y Information
Methodologies and Frameworks
Modelling Notat ions/Standards
Modelling Tools
Potential Value
Requirements Architecture
Reqs Lifecycle Management Tools
Requirements (traced)
Risk Analysis Result s
Solution Scope

Accept ance Criteria & Eval.

Backlog Management
Benchmar king & Market Analysis
Brainstorming
Business Capability Analysis
Bus. Rules Analysis
Business Case
Bus. Model Canvas
Concept Modeling
Data Dictionary
Data Flows Diagram
Data Modelling
Decision Analysis
Decision Modeling

Perspectives

Document Analysis
Estimation
Financial Analysis
Focus gr oups
Func. Decomposit ion
Glossary
Interface Analysis
Interviews
Item Tr acking
Lessons Learned
Metrics & KPIs
Mind Mapping
Non-Func. Reqs Analysis
Or g. Modeling

Pr ocess Modeling
Pr ototyping
Reviews
Risk Analysis & Mgmt
Root Cause Analysis
Scope Modeling
Sequence Diagrams
Stakeholder List, Map
State Modeling
Survey/Quest ionnaire
SWOT Analysis
Use Cases & Scenarios
User Stories
Vendor Assessment
Workshop

BA Core Concept Model

Agile
Changes

Bus. Process
8.5 Recommend Actions

Management

Bus.
intelligence

Needs

Solutions

Stakeholders

Contexts

TECHNIQUES

GUIDELINES/TOOLS

Stabilise

Determine

OUTPUTS
7.1 Reqs (specified &
modelled)

7.2 Ve rify Reqs

6.4.1 Change St rategy

6.4.2 Solution Scope

TASKS
7.1 Sp ecify & Model Reqs

Accept ance Criteria & Evaluat ion

Benchmar king & Market Analysis
Brainstorming
Business Rules Analysis
Business Case
Data Mining
Decision Analysis
Financial Analysis
Focus Groups

Interviews
Item Tr acking
Lessons Learned
Metrics & KPIs
Non-Func. Reqs Analysis
Obser vation
Or g. Modeling
Pr ioritisat ion
Pr ocess Analysis
Pr ocess Modeling

Pr ototyping
Risk Analysis & Mgmt
Roles & Permissions Matrix
Root Cause Analysis
Survey/Quest ionnaire
SWOT Analysis
Use Cases & Scenarios
Vendor Assessment
Workshops

Bus.
Architecture

Information
Technology

Aotea Studios 2016

Value