Coaching Scrum Teams

Myllerup Consult, Hasseltoften 11, 8361 Hasselager, +45 2834 9084, info@myllerup.
dk
Agile Coaching
Bent Myllerup,
Agile Coach
bent@myllerup.dk
- empower your development teams...
Coaching Scrum Teams
Agile Coaching
Why are teams so important?

Challenges in forming teams
How to overcome those challenges
The transition from group to team
Leader interventions
Awareness of necessary changes in
interaction with the teams
Concepts in team development
Agenda
Agile Coaching
I have been in the software industry since the

early 1990es
Have been working for companies like TC
Electronic, Kamstrup and Systematic Software
Engineering
Certified Project Manager (PMI)
Certified Scrum Practitioner
Certified Systemic Coach
External teacher at Attractors Project
Management courses
Co-founder of the Scrum Forum DK network
Who am I?
Agile Coaching
In a complex world, team

organisation is the best
answer to coping and
handling the complexity
and chaos in projects
Individuals, Groups and Teams
Challenges in forming teams
Taking responsibility for results

other than ones own
Agile Coaching
Individual promotion
Inadequate leader interventions
Free-riding
Inefficient decision-making
Agile Coaching
Source: The Wisdom of Teams: Creating the High-Performance Organization by Jon R. Katzenbach and Douglas K. Smith
The Team Performance curve
Overcoming team forming challenges
Processing Capability
Agile Coaching
Decisions Plans - Procedures - Learning - Inclusiveness
Three main factors:
Direction
Latitude
Source: Lederen som teamcoach by T. Molly-Sholm, A. Juhl, J. Nrlem, J. Storch and A. Molly-Sholm
Agile Coaching
Scope
Relations
Tuckmans Stages of Team Development
Agile Coaching
Source: Developmental sequence in small groups by Bruce Tuckman
Forming Storming Norming Performing
The Forming phase

Agile Coaching
Coach:
Introduction of participants and the
clarification of basic terms,
objectives, vision and values.
Team:
Answer questions, such as
Who participates?
What are we going to do?
How shall we do it?
Who are we referring to?
The Storming phase

Agile Coaching
Coach:
Conflict resolution, dissolution and
the development of team-specific
common understandings of roles,
routines, etc.
Team:
Coordinating, resolving difficulties
regarding establishing common
understanding, roles and procedures.
The Norming phase

Coach:
Encourage development
of the team-specific
common understandings,
roles, working, etc.
Agile Coaching
Team:
Establishes a common understanding,
roles and procedures through self
assessment and agreements.
The community will be established and
each individual will accommodate himself.
The Performing phase
Coach:
Encourage work performance
through a focus on excellence,
potentials, new targets, etc.
Agile Coaching
Team:
Can primarily concentrate on
getting the job done instead of
procedures, cooperation and
organizing.
The cooperation works and there
are less talk about process and self
assessment.
Coaching teams to higher performance
Agile Coaching
Use coaching to shorten this period of time

and support the team during the transition
Agile Coaching
Graphics: English Just for You
Team coaching essentials

Examples of team building exercises
Communication levels in coaching
Contract
Time out
Agree on subject,
goal and process.
Dialogue about the dialogue,

re-negotiate the contract.
Ending
Sum up the benefits of the

dialogue and subsequent
actions
Dialogue and questions
Agile Coaching
Action level
Process/Meta level
The 5D model (Appreciative Inquiry)
Phase 4: Design
Define concrete
goals
Phase 3: Dreaming
Create a shared image
of how it should be in
the future what
would we like to
achieve?
Source: Lederen som teamcoach by T. Molly-Sholm, A. Juhl, J. Nrlem, J. Storch and A. Molly-Sholm
Phase 2: Discover
Focus on best practice.
How and when does it
work in the team.
Agile Coaching
Phase 5: Deliver
Plan how to
implement and
maintain the
changes
Phase 1: Definition
Define what needs to
be explored and
developed on
Team awareness exercise
Created by Timothy Galloway
Agile Coaching
And change
place with the
one opposite of
you
All gather in a circle
Team awareness exercise
Created by Timothy Galloway
Agile Coaching
Did you cross

over?
or
Make a turn?
What happened?
Market of skills
Production of posters should be time-boxed to twenty minutes.

Created by Peter Lang
Agile Coaching
Which competences, skills and abilities

related to the team are available at
your booth
What is available under the counter of
your booth? (In other words, which
competencies, skills, and abilities do
you possess that may not be relevant
to the goal of the team?)
Which competences and so forth would
you like to achieve or learn from some
of the other team members
Imagine that each of you owns a booth on

a market. Make a poster that tells:
Market of skills (continued)
After the presentation, the other team members give their feedback
one by one. Try to limit this part to ten minutes per presenter (the
presentation and feedback).
Created by Peter Lang
Agile Coaching
The competences and so on that you are

especially excited that this person offers (this
could be on green sticky labels)
Other relevant competences and so on that
you know this person possesses but didnt
mention (this could be on red sticky labels)
How you can help the person to gain the
competences, skills or abilities he/she wants
(this could be on yellow sticky labels)
Next, each person presents his or her poster.

During the presentation everyone else notes the
following (one note on each sticky label):
Agile Coaching
Examples of posters
Agile Coaching
Presentation and feedback
Agile Coaching
We have gone through the subjects:

Why teams are important
Essentials in building up teams
Appropriate leader inventions
Briefly looked into coaching techniques
Concrete team building exercises
Round up
www.agilecoaching.dk
Agile Coaching
Thank you for your attention

Coaching Scrum Teams

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Myllerup Consult, Hasseltoften 11, 8361 Hasselager, +45 2834 9084, info@myllerup.

- empower your development teams...