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Localizacin y Solucin de Problemas

784C, 785B, 785C, 785D, 789B, 789C, 793B, 793C, 793D, 797 and 797B OffHighway Truck/Tractors Vital Information Management System (VIMS TM)
Nmero de medio -RENR2631-07Fecha de publicacin -01/07/2009Fecha de actualizacin -06/07/2009
i02415716

Diagnostic Capabilities
SMCS - 1400
/sisw eb/sisw eb/p /sisw eb/products

The Caterpillar Electronic Technician (ET)


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Illustration 1

g00777826

The Caterpillar Electronic Technician (ET) is a software program that is used to access
data. The service technician can use the ET in order to perform maintenance on the
machine. Some of the options that are available with the Caterpillar Electronic Technician
are listed below:

View diagnostic codes. See Troubleshooting, "Using the Caterpillar Electronic


Technician to Determine Diagnostic Codes".

Viewing active event codes and logged event codes

View the status of parameters.

Clear active diagnostic codes and clear logged diagnostic codes

Perform calibration of machine systems.

Program the ECM (Flash). This is done with the "WINflash" program. See Testing
and Adjusting, "Electronic Control Module (ECM) - Flash Program".

Print reports.

The following list contains some of the diagnostic functions and programming functions
that are performed by the service tools.

The failures of the ECM system are displayed.

The status of most of the inputs and the outputs are displayed.

The settings for the ECM are displayed.

Display the status of the input and output parameters in real time.

Display the clock hour of the internal diagnostic clock.

The number of occurrences and the clock hour of the first occurrence and the last
occurrence is displayed for each logged diagnostic code.

The definition for each logged diagnostic code and each event is displayed.

Load new FLASH software.

See Troubleshooting, "Diagnostic Code List" for the list of diagnostic codes for the ECM.

Active diagnostic codes

Logged diagnostic codes

Event Codes
Logged Event Codes

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Illustration 2
Typical ET screen for logged events

g00803746

An indicator for logged events is provided. The indicator allows the service technician to
keep track of event codes that are intermittent. The data for the logged event will include
the following information:

An event identifier (EID)

A text description of the problem

The number of occurrences of the problem

A time stamp will display the first occurrence of the problem.

A time stamp will display the last occurrence of the problem.

Status Groups For The Electronic Technician


The Status groups are lists of machine parameters. The status of the parameters are shown
in real time.

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Illustration 3

g00496395

Typical Cat ET Status Screen

Configuring Diagnostics
The VIMS 10.3 and later software allow the user to configure the diagnostic operations of
the VIMS ECM for the options that are listed below via the Caterpillar Electronic
Technician (ET):

Output drivers of the VIMS ECM for lamps, Light emitting diodes and solenoids.

The preheating of the lamps by the VIMS ECM

Procedure
1. Connect a laptop computer with the Caterpillar Electronic Technician (ET) to the
service connector of the machine via the communication adapter.

2. Turn the disconnect key and the key start switch to the ON position.
3. Start the Caterpillar Electronic Technician (ET) and establish communication with
the machine.

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g00895412

Illustration 4

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g00895419

Illustration 5

4. Select the "Configuration" option of the "Service" menu or press the "F5" key. This
will display the "Configuration" screen. Refer to Illustration 6.

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g01207504

Illustration 6

5. Select the parameter. You may configure the output diagnostics for the parameters
that are listed in Table 1.
Table 1
Output Parameters of the VIMS
Description

Values

"Payload Coeff"

"785 (6549)" (1)

"789 (5928)" (1)


"793 (3209)" (1)
"797 (13385)" (1)
"Empty Machine Wt"

"xxx.xxx" (2)

"Tkph R Axle Empty Weight"

"xxx.x"

"Tkph F Axle Empty Weight"

"xxx.x"

"Tkph Speed Limit"

"xx.x"

"Tkph Time Base"

"x"

"Tkph F Tire Activation"

"xxxx"

"Tkph F Tire Deactivation"

"xxxx"

"Tkph R Tire Activation"

"xxxx"

"Tkph R Tire Deactivation"

"xxxx"
"Incandescent lamp" (3)

"Warning Lamp Configuration"


"LED" (4)
"Incandescent lamp" (3)
"External Service Lamp"
"LED" (4)
"Installed" (3)
"Green TPMS Lamp Installation Configuration"

"Incandescent lamp" (3)


"LED" (4)
"Installed" (3)

"Red TPMS Lamp Installation Configuration"

"Incandescent lamp" (3)


"LED" (4)

"Hydraulic Control Valve Warm Up Solenoid #1 Installation


Status"

"Installed" (3)

"Hydraulic Control Valve Warm Up Solenoid #2 Installation

"Installed" (3)

"Not Installed" (4)

Status"
(1)
(2)
(3)
(4)

"Not Installed" (4)

The values for each model are the standard value. Do not adjust unless authorized.
These values are configurabel only if TKPH is activated through the attachment code.
This is the default setting.The diagnostics are enabled.
Diagnostics are disabled.

6. Click on the "Change" button that is located on the "Configuration" screen. This
will display a dialog box.

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Illustration 7

g00897656

7. Click on the down arrow on the right hand side of the dialog box. This will display
the settings that are available for the parameter.
8. Highlight the new value and click on the "OK" button. This will cause the Cat ET to
display the following message:

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Illustration 8

9. Click on the "Yes" button in order to change the parameter setting. Click on the
"No" button in order to cancel the change of the parameter setting.

Vital Information Management System (VIMS)


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g00827549

Illustration 9

g00503941

Gauge Cluster Module


(1) Gauge warning area
(2) Pictograph symbol

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Illustration 10

g00503942

Speedometer and Tachometer Module


(3) Tachometer
(4) Pictograph symbol
(5) Ground speed readout
(6) Actual gear readout

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Illustration 11
Message Center Module
(7) Alert indicator
(8) Data logging indicator
(9) Message area

g00503965

(10) Universal gauge


(11) Gauge warning area

This section contains a brief overview of the VIMS. This section contains the information
that is needed to complete the following tasks.

Get the diagnostic codes.

Run the service procedures.

Clear the diagnostic codes.

Note: For a full description of the VIMS, see Service Manual, RENR2630, "Vital
Information Management System".
The VIMS display components show the following information to the operator and/or the
service person.

The VIMS is operating properly. The key start switch is turned to the ON position.
Some of the VIMS outputs operate briefly. The VIMS performs a self test of the
system.

The VIMS displays a value for the system condition. The VIMS continuously
monitors all machine systems.

An abnormal condition of a machine system (data event) exists. The VIMS


continuously monitors the machine systems. When an abnormal condition exists,
the alert indicator (7) FLASHES. Also, the message area (9) shows the system
parameter that has an abnormal condition. Universal gauge (10) also shows the
approximate value of the abnormal parameter. The event is stored in the main
module memory. As the severity of the problem increases the action lamp
FLASHES and the action alarm SOUNDS. See Service Manual, RENR2630, "Vital
Information Management System".

The VIMS continuously checks for electrical problems in the VIMS. The VIMS
monitors the other electronic control module systems on the machine. The VIMS
continuously checks for failures, when a failure already exists. A detected
maintenance event is shown on the message area. A detected maintenance event is
stored in the memory of the main module. See "Service Operations".

The VIMS enters normal mode when the VIMS is powered up. Initiate a service operation
with the keypad in order to exit the normal mode. See "Service Operations".

Service Operations
The operator and/or the service person can initiate numerous VIMS service operations. A
service program code (SPC) is assigned to each service operations. Use the keypad to enter
the service program code into the VIMS. The service program code initiates the
corresponding server operation. Some of the service operations are listed in this table.
Table 2
VIMS Service Operations
Service Operations

Service Program Code

Service Program
Code
Number

Attachment Code - Configure

"ATTACH"

288224

Data Logger - Reset

"DLRES"

35737

Data Logger - Start/Stop

"DLOG"

3564

Display Backlighting - Set

"BLT"

258

Display Contrast - Set

"CON"

266

Display Language - Set

"LA"

52

Display Units - Set

"UN"

86

Event - Configure

"ESET" (1)

3738

Event Acknowledged - Show

"EACK"

3225

Event Lists - Show

"ELIST"

35478

Event Statistics - Show

"ESTAT"

37828

Lubrication Interval - Set

"LUBSET"

582738

Lubrication Manual - Start

"LUBMAN"

582626

Machine Status - Show

"MSTAT"

67828

Odometer - Set

"ODO"

636

Payload - Calibrate

"PAYCAL" (1)

729225

Payload - Configure

"PAYCONF" (1)

7292663

Resettable Totals - Reset

"RESET"

73738

Resettable Totals - Show

"TOT"

868

"RAC" (1)

722

Service Lamp - Reset

"SVCLIT"

782548

Service Lamp - Set (1)

"SVCSET"

782738

Snapshot Trigger - Configure

"ERSET" (1)

37738

System Self Test

"TEST"

8378

VIMS Snapshot - Start

"EREC"

3732

Road Analysis Control Sensitivity Set

(1)

This command can only be performed when the VIMS is connected to the machine.

"OK" Key - This key is used to complete entries on the keypad. This key is also used to
acknowledge events. Acknowledging an event will remove the event from the display
temporarily. Severe events cannot be acknowledged.
"Gauge Key" - The VIMS displays the checked parameters when the key is pressed.
Depressing the arrow keys will scroll through the parameters. First enter the parameter
number. Then, press the "F1" Key. The "F1" key provides additional information about the
event that is being displayed. The "MID-CID-FMI" is displayed for the maintenance
events. The current parameter value is displayed for data events.
Each service program code is a unique number of one to ten digits. The service program
codes have a equivalent letter that describes the service operation. The letter equivalent
allows an easier way to remember the service program code for the operation. The English
letter equivalent for each service program code is shown in the parentheses. Different on
board languages have no effect on the codes.
After entering the service program code on the keypad, the service code must be
completed by pressing the "OK" key within five seconds after entering the last SPC
character.
Note: For a full description of the VIMS, see Service Manual, RENR2630, "Vital
Information Management System".
1

g00503941

/sisw eb/sisw eb/p i01731237


/sisw eb/sisw eb/t

/sisw eb/sisw eb/p /sisw eb/products

null

g00503941

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%2Fsisw eb%2Fp

%2Fsisw eb%2Fs Pantalla+anterior

Copyright 1993 - 2009 Caterpillar Inc.


Todos los derechos reservados.
Red privada para licenciados del SIS.

null

Sun Nov 22 14:37:26 EST 2009

Localizacin y Solucin de Problemas


784C, 785B, 785C, 785D, 789B, 789C, 793B, 793C, 793D, 797 and 797B OffHighway Truck/Tractors Vital Information Management System (VIMS TM)
Nmero de medio -RENR2631-07Fecha de publicacin -01/07/2009Fecha de actualizacin -06/07/2009
i02415767

Diagnostic Code List


SMCS - 7569
/sisw eb/sisw eb/p /sisw eb/products

Use the Vital Information Management System (VIMS) or the Caterpillar Electronic
Technician (ET) in order to determine the diagnostic codes for the VIMS electronic control
module (ECM). After determining the diagnostic codes, refer to the corresponding test
procedure for more information. Perform the procedure that corresponds to the Component
Identifier (CID) and the Failure Mode Identifier (FMI) of the diagnostic code. The
following table is a list of possible diagnostic codes for the VIMS ECM.
Table 1
Diagnostic Codes For the VIMS ECM
Module Identifier (MID 049) (1)
Perform the procedure that corresponds to the CID and the FMI of the diagnostic
code during troubleshooting.
CID / FMI

Description

CID 0041 Sensor Power Supply (+8 Volt)


FMI 03

Voltage above normal or shorted high.

FMI 04

Voltage below normal or shorted low.

CID 0075 Steering Oil Temperature Sensor


FMI 03

Voltage above normal or shorted high.

FMI 04

Voltage below normal or shorted low.

FMI 08

Abnormal Frequency, Pulse Width or Period.

CID 0096 Fuel Level Sensor


FMI 03

Voltage above normal or shorted high.

FMI 04

Voltage below normal or shorted low.

FMI 08

Abnormal Frequency, Pulse Width or Period.

CID 0171 Ambient Air Temperature Sensor


FMI 03

Voltage above normal or shorted high.

FMI 04

Voltage below normal or shorted low.

FMI 08

Abnormal Frequency, Pulse Width or Period.

CID 0248 Cat Data Link


FMI 09

Abnormal Update.

CID 0267 Remote Shutdown Input


FMI 01

Data Below Normal.

CID 0271 Action Alarm


FMI 03

Voltage above normal or shorted high.

FMI 05

Current below normal or open circuit.

FMI 06

Current above normal or grounded circuit.

CID 0279 Front Aftercooler Coolant Temperature Sensor


FMI 03

Voltage above normal or shorted high.

FMI 04

Voltage below normal or shorted low.

FMI 08

Abnormal Frequency, Pulse Width or Period.

CID 0296 Transmission Electronic Control Module


FMI 02

Data Erratic or intermittent or incorrect.

FMI 09

Abnormal update.

FMI 12

Bad Device or Component.

CID 0324 Lamp (Action)


FMI 03

Voltage above normal or shorted high.

FMI 05

Current below normal or open circuit.

FMI 06

Current above normal or grounded circuit.

CID 0379 Auto Lube Pressure Sensor


FMI 03

Voltage above normal or shorted high.

FMI 04

Voltage below normal or shorted low.

FMI 08

Abnormal Frequency, Pulse Width or Period.

CID 0431 Steering Oil Level Sensor


FMI 03

Voltage above normal or shorted high.

FMI 04

Voltage below normal or shorted low.

FMI 08

Abnormal Frequency, Pulse Width or Period.

CID 0533 Auto Retarder Electronic Control Module


FMI 02

Data Erratic or intermittent or incorrect.

FMI 09

Abnormal update.

FMI 12

Bad Device or Component.

CID 0590 Engine Electronic Control Module


FMI 02

Data Erratic or intermittent or incorrect.

FMI 09

Abnormal update.

FMI 12

Bad Device or Component.

CID 0654 Trailer Right Brake Oil Temperature Sensor


FMI 03

Voltage above normal or shorted high.

FMI 04

Voltage below normal or shorted low.

FMI 08

Abnormal Frequency, Pulse Width or Period.

CID 0655 Trailer Left Brake Oil Temperature Sensor


FMI 03

Voltage above normal or shorted high.

FMI 04

Voltage below normal or shorted low.

FMI 08

Abnormal Frequency, Pulse Width or Period.

CID 0656 Trailer Brake Cooler Inlet Temperature Sensor


FMI 03

Voltage above normal or shorted high.

FMI 04

Voltage below normal or shorted low.

FMI 08

Abnormal Frequency, Pulse Width or Period.

CID 0657 Trailer Brake Cooler Outlet Temperature Sensor


FMI 03

Voltage above normal or shorted high.

FMI 04

Voltage below normal or shorted low.

FMI 08

Abnormal Frequency, Pulse Width or Period.

CID 0658 Trailer Right Strut Pressure Sensor


FMI 03

Voltage above normal or shorted high.

FMI 04

Voltage below normal or shorted low.

FMI 08

Abnormal Frequency, Pulse Width or Period.

CID 0659 Trailer Left Strut Pressure Sensor


FMI 03

Voltage above normal or shorted high.

FMI 04

Voltage below normal or shorted low.

FMI 08

Abnormal Frequency, Pulse Width or Period.

CID 0703 Trailer Door Position Sensor


FMI 03

Voltage above normal or shorted high.

FMI 04

Voltage below normal or shorted low.

FMI 08

Abnormal Frequency, Pulse Width or Period.

CID 0809 Speedometer/Tachometer Module (No. 1)


FMI 02

Data Erratic or intermittent or incorrect.

FMI 12

Bad Device or Component.

CID 0810 Speedometer/Tachometer Module (No. 2)


FMI 02

Data Erratic or intermittent or incorrect.

FMI 12

Bad Device or Component.

CID 0811 Gauge Cluster (No. 1)


FMI 02

Data Erratic or intermittent or incorrect.

FMI 12

Bad Device or Component.

CID 0812 Gauge Cluster (No. 2)


FMI 02

Data Erratic or intermittent or incorrect.

FMI 12

Bad Device or Component.

CID 0813 Gauge Cluster (No. 3)


FMI 02

Data Erratic or intermittent or incorrect.

FMI 12

Bad Device or Component.

CID 0814 Gauge Cluster (No. 4)


FMI 02

Data Erratic or intermittent or incorrect.

FMI 12

Bad Device or Component.

CID 0815 Message Center (No. 1)


FMI 02

Data Erratic or intermittent or incorrect.

FMI 12

Bad Device or Component.

CID 0816 Message Center (No. 2)


FMI 02

Data Erratic or intermittent or incorrect.

FMI 12

Bad Device or Component.

CID 0817 ECM Backup Battery


FMI 02

Data Erratic or intermittent or incorrect.

FMI 12

Bad Device or Component.

CID 0819 Display Data Link

FMI 02

Data Erratic or intermittent or incorrect.

FMI 03

Voltage above normal or shorted high.

FMI 06

Current above normal or grounded circuit.

FMI 12

Bad Device or Component.

CID 0820 Keypad Data Link


FMI 02

Data Erratic or intermittent or incorrect.

FMI 03

Voltage above normal or shorted high.

FMI 06

Current above normal or grounded circuit.

FMI 12

Bad Device or Component.

CID 0821 Display Power Supply (12 Volts)


FMI 03

Voltage above normal or shorted high.

FMI 06

Current above normal or grounded circuit.

CID 0823 Lamp (Service Indicator)


FMI 03

Voltage above normal or shorted high.

FMI 05

Current below normal or open circuit.

FMI 06

Current above normal or grounded circuit.

CID 0824 Lamp (Truck Payload) (Green)


FMI 03

Voltage above normal or shorted high.

FMI 05

Current below normal or open circuit.

FMI 06

Current above normal or grounded circuit.

CID 0825 Lamp (Truck Payload) (Red)


FMI 03

Voltage above normal or shorted high.

FMI 05

Current below normal or open circuit.

FMI 06

Current above normal or grounded circuit.

CID 0833 Rear Brake Oil Temperature Sensor


FMI 03

Voltage above normal or shorted high.

FMI 04

Voltage below normal or shorted low.

FMI 08

Abnormal Frequency, Pulse Width or Period.

CID 0838 Left Front Suspension Cylinder Pressure Sensor


FMI 03

Voltage above normal or shorted high.

FMI 04

Voltage below normal or shorted low.

FMI 08

Abnormal Frequency, Pulse Width or Period.

CID 0839 Right Front Suspension Cylinder Pressure Sensor


FMI 03

Voltage above normal or shorted high.

FMI 04

Voltage below normal or shorted low.

FMI 08

Abnormal Frequency, Pulse Width or Period.

CID 0840 Left Rear Suspension Cylinder Pressure Sensor


FMI 03

Voltage above normal or shorted high.

FMI 04

Voltage below normal or shorted low.

FMI 08

Abnormal Frequency, Pulse Width or Period.

CID 0841 Right Rear Suspension Cylinder Pressure Sensor


FMI 03

Voltage above normal or shorted high.

FMI 04

Voltage below normal or shorted low.

FMI 08

Abnormal Frequency, Pulse Width or Period.

CID 0852 Right Front Brake Oil Temperature Sensor


FMI 03

Voltage above normal or shorted high.

FMI 04

Voltage below normal or shorted low.

FMI 08

Abnormal Frequency, Pulse Width or Period.

CID 0853 Left Front Brake Oil Temperature Sensor


FMI 03

Voltage above normal or shorted high.

FMI 04

Voltage below normal or shorted low.

FMI 08

Abnormal Frequency, Pulse Width or Period.

CID 0854 Right Rear Brake Oil Temperature Sensor


FMI 03

Voltage above normal or shorted high.

FMI 04

Voltage below normal or shorted low.

FMI 08

Abnormal Frequency, Pulse Width or Period.

CID 0855 Left Rear Brake Oil Temperature Sensor


FMI 03

Voltage above normal or shorted high.

FMI 04

Voltage below normal or shorted low.

FMI 08

Abnormal Frequency, Pulse Width or Period.

CID 0890 Telemetry Data Link


FMI 09

Abnormal update.

CID 1421 Rear Engine Electronic Control Module


FMI 02

Data Erratic or intermittent or incorrect.

FMI 09

Abnormal update.

FMI 12

Bad Device or Component.

CID 1422 Front Engine Electronic Control Module

(1)

FMI 02

Data Erratic or intermittent or incorrect.

FMI 09

Abnormal update.

FMI 12

Bad Device or Component.

For the VIMS ECM, the MID is 049. This table pertains only to faults with a MID of 049.

Note: Table 1 refers to the diagnostic codes for the VIMS ECM only. The diagnostic codes
for the VIMS ECM are shown on the display area of the Vital Information Management
System (VIMS). The module identifier (MID) tells the service person the ECM that is
sending the diagnostic code. The MID for the VIMS ECM is 049. The information in table
1 only refers to diagnostic codes with a MID of 049. The MID of other electronic control
modules or components on a particular machine are listed on the electrical system
schematic. Troubleshooting information for the diagnostic codes with a MID that is not 049
can be found in the service manual for that system.
ReferenceFor more information on the Vital Information Management System (VIMS),
refer to the Service Manual module Troubleshooting, "Using Vital Information
Management System to Determine Diagnostic Codes".

Module Identifier (MID)


Diagnostics from other electronic control modules are shown on the monitoring system.
Other electronic control modules transfer this diagnostic information on the Cat Data Link
to the monitoring system.
The module identifier (MID) identifies the electronic control module that detected the fault.
Each electronic control module on the machine has a unique MID. Use the following chart
in order to match the MID for each diagnostic code to a specific electronic control module.
The chart for the Module Identifier (MID) is located on the Electrical System Schematic for
your machine. See the chart if the MID is not shown on the display of your machine. After
the operator determines the electronic control module that has detected the failure, see the
service manual module for that particular ECM for more troubleshooting information. The
service manual for each ECM is part of the machine's Service Manual.
If the MID is for the VIMS ECM, use this service manual module. The MID for the VIMS
ECM is 049. If the MID is different use the appropriate module.
Table 2
Description of the Module Identifier
MID

Description

027

Transmission Control (EPTC II only)

033

Front Engine Control

034

Rear Engine Control

036

Engine ECM

049

Vital Information Management System (VIMS)

081

Transmission Electronic Control

082

Implement Control

083

Automatic Retarder Control

087

Chassis Control Module

116

Brake Control

173

Unknown Fault of MID

Failure Mode Identifier

The codes for the Failure Mode Identifier are defined by the SAE standards. The following
list contains a CAT version of definitions. The diagram that follows will help you
understand the use of FMI with sensors.

Ver imagen

g00493694

Illustration 1

Table 3
Failure Mode Identifier and Message Center Displays
FMI

"Failure Description"

00

"Data valid but above normal operating range"

01

"Data valid but below normal operating range"

02

"Data erratic, intermittent or incorrect"

03

"Voltage above normal or shorted high"

04

"Voltage below normal or shorted low"

05

"Current below normal or open circuit"

06

"Current above normal or grounded circuit"

07

"Mechanical system not responding properly"

08

A"bnormal frequency, pulse, or period"

09

"Abnormal update"

10

"Abnormal rate of change"

11

"Failure mode not identifiable"

12

"Bad device or component"

13

"Out of calibration"

14

N/A

15

N/A

16

"Parameter not available"

17

"Module not responding"

18

"Sensor supply fault"

19

"Condition not met"

20

N/A

Detailed FMI Explanation


FMI 00 "Data Valid But Above Normal Operating Range" - Every electronic control
system sets a high limit for the expected operating range of the signal. The high limit
includes over range signals. This could be a high temperature. A sensor that is still
operating but sending a signal above the expected limit will cause a FMI 00 to be stored.
Some of the possible causes of a FMI 00 are listed below.

The signal is above normal.

The signal is shorted to the +battery circuit.

The sensor needs to be calibrated.

This is an example of a sensor that needs calibration. A PWM signal that is at a duty cycle
of 80 percent is a valid signal. If the PWM signal has a duty cycle of 81 percent the sensor
is still working, but the sensor signal is above the expected signal limits.
FMI 01 "Data Valid But Below Normal Operating Range" - Every electronic control
system sets a low limit for the expected operating range of the signal. The limit includes
signals that are under the lower limit. The low signal could be the oil pressure signal. The

sensor is still working but sending a signal below the expected limit will cause a FMI 01 to
be stored.
Some of the possible causes of a FMI 01 are listed below.

The signal is below the normal range.

The timing is retarded.

This is an example of a PWM sensor. This sensor is not expected to generate a PWM signal
below a duty cycle of 5 percent with zero air pressure. If the sensor generates a signal with
a duty cycle of 4 percent when the engine is shutdown. The sensor is still working but
sending a signal below the expected limit will cause a FMI 01 to be stored.
FMI 02 "Data Erratic, Intermittent or Incorrect" - The signal from a component is
present. The control that reads the diagnostic information can not read the signal properly.
The signal appears to be gone, unstable or invalid. The data can be correct or incorrect
intermittently. Also, this condition relates to communication between controls. This is an
example of communication between controls. When the monitoring system is looking for
the engine speed from the engine ECM over the Cat Data Link.

There is a failed connection.

The signal is intermittent or erratic.

The software has been changed.

The signal is noisy.

The signal is out of range.

FMI 03 "Voltage Above Normal or Shorted High" - The component or system voltage is
higher than the limit. FMI 03 most often relates to a signal circuit.
Some of the components that could cause a FMI 03 are listed below.

The sensor or the switch has failed.

The harness is damaged.

The electronic control module has failed.

Some of the possible causes of a FMI 03 are listed below.

A sensor that has failed and the voltage output is high.

Any wiring harness that has a sensor signal wire shorted to a high voltage. A high
voltage is any voltage that is greater than the sensor supply voltage.

A wiring harness that has an open circuit in the sensor signal wire will cause the
control to pull up. When this occurs the input circuit is pulled up to the supply
voltage.

A control that has failed will also cause a FMI 03. This is very unlikely.

FMI 04 The Voltage is Below Normal or the Voltage is Shorted Low - The component
or system voltage is lower than the limit. FMI 04 most often relates to a signal circuit.
Some of the components that could cause a FMI 04 are listed below.

The sensor or the switch has failed.

The harness is damaged.

The electronic control has failed.

Some of the possible causes of a FMI 04 are listed below.

A sensor that has failed and the voltage output is low.

Any wiring harness that has a sensor signal wire shorted to ground.

A failed ECM will also cause a FMI 04. This is very unlikely.

FMI 05 Current Below Normal or Open Circuit - The current through the component or
the system is lower than the limit. FMI 05 is most often related to a driver circuit.
Some of the possible causes of a FMI 05 are listed below.

There is an open circuit or a poor harness connection.

There is an open relay.

There is a switch in the open position.

FMI 06 Current Above Normal or Grounded Circuit - The current through the
component or the system is higher than the limit. FMI 06 is most often related to a driver
circuit. This fault is very similar to FMI 04.
Some of the possible causes of a FMI 06 are listed below.

There is a short to ground in the harness connection.

There is a shorted relay.

A failed control will also cause a FMI "06". This is very unlikely.

FMI 07 Mechanical System Not Responding Properly - The control detects a signal that
is sent to a mechanical system and the response is not correct.
Some of the possible causes of a FMI 07 are listed below.

The component responds improperly.

The component is stuck in a position.

The component has failed.

The engine is shut down.

The machine is being used improperly.

FMI 08 Abnormal Frequency, Pulse Width or Period - This occurs when the signal is
not in the expected range. FMI 08 can also relate to a faulty sensor.
Some of the possible causes of a FMI 08 are listed below.

The harness connections are intermittent or poor.

The engine misfired.

The signal is noisy due to nearby interference.

There are loose mechanical devices.

FMI 09 Abnormal Update - This relates to communications on the data link. FMI 09
occurs when a control is not able to get information from another control.
Some of the possible causes of a FMI 09 are listed below.

The control module is not communicating on the data link correctly.

The rate of data transmission is abnormal.

The data link has failed.

There is a mismatch of software.

FMI 10 Abnormal Rate of Change - This relates to a signal that changes too fast. The rate
of change is outside of the expected limit.
FMI 11 "Failure Mode Not Identifiable" - The control identifies more than one FMI as
being responsible for a single failure.
Some of the possible causes of a FMI 11 are listed below.

There is a mechanical failure.

There is damage to multiple circuits.

FMI 12 Bad Device or Component - The electronic control sends a signal and the
electronic control expects a response. The control receives no response or the response is
incorrect.
Some of the possible causes of a FMI 12 are listed below.

There is a failure of the electronic control.

There is a failure on the data link.

There are one or more controls with mismatched software.

FMI 13 Out of Calibration - The electrical signal is not within limits for a specific
mechanical condition.
Some of the possible causes of a FMI 13 are listed below.

Calibration is required.

The data is out of range.

FMI 14, 15, and 20 - These codes are not active.


FMI 16 Parameter Not Available - The control does not support the requested parameter.
FMI 17 Module Not Responding - The control does not respond to the request for data.
FMI 18 Sensor Supply Failure - The sensor power supply in the control has failed.

FMI 19 Condition Not Met - The conditions that are defined by the software were not
met.
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Copyright 1993 - 2009 Caterpillar Inc.
Todos los derechos reservados.
Red privada para licenciados del SIS.

Sun Nov 22 14:49:02 EST 2009

Localizacin y Solucin de Problemas


Product Link 121/321
Nmero de medio -RENR7911-06Fecha de publicacin -01/07/2009Fecha de actualizacin -28/07/2009

i03440361

Event Code List


SMCS - 7569

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Event codes alert the operator or the technician that an abnormal operating condition exists
in one of the machine systems.
When an Electronic Control Module (ECM) activates an event code, the operator or the
technician will be alerted by the Messenger. Most active events will be logged by the ECM.
Some events are active only. Active only events are not logged. The events that are active
and the events that are logged can be viewed with the following equipment:

Messenger

Caterpillar Electronic Technician (Cat ET)

Warning Levels

The ECM will assign a warning level to an active event code. Event codes are one of three
levels. The level is according to the severity of the abnormal condition. Each warning level

requires a specific response from the operator. The warning levels and the required operator
response are listed below.
Warning Level 1

Warning level 1 alerts the operator that a machine system requires attention. The operator
should check the involved system condition or the operator should perform maintenance on
the involved system at the earliest possible time.
Warning Level 2

Warning level 2 requires changing the operation of the machine or performing a


maintenance procedure. Failure to correct a problem that has caused this warning may
result in damage to the components that are involved in the system.
Warning Level 2S

Warning level 2S requires an immediate change in machine operation in order to avoid


possible damage to the system.
Warning Level 3

Warning level 3 requires an immediate safe shutdown of the machine in order to avoid
damage to the machine or injury to personnel around the machine. The problem that caused
the event must be corrected before machine operation can resume.
Indications and System Response
Caterpillar Electronic Technician (Cat ET) Service Tool

When an abnormal operating condition occurs, the status screen on the Cat ET indicates
that there is an active event.
Event codes are displayed on Cat ET in the following format:
EXXXX Description of the code
The "E" means that the code is an event code. The "XXXX" is a numeric identifier. The
numeric identifier is followed by a description of the code.
Active event codes are listed in ascending numerical order. The code with the lowest
number is listed first. The active event code is removed from the list when the condition is
no longer present.

Logged Event Codes

Some event codes are logged in the ECM memory. Some event codes are active only. The
logged event codes are listed in chronological order. The most recent code is listed first.
A logged code is cleared from memory when one of the following conditions occur:

The service technician manually clears the code.

The code does not reoccur for 1000 hours.

A new code is logged and there are already ten logged codes in memory.
In this case, the oldest logged code is cleared.

Note: Always clear logged event codes after investigating and correcting the problem
which generated the code.
List of Event Codes

The following table lists event codes and the recommended responses. Use the Cat ET
service tool in order to determine the event codes that are active or logged.
Table 1
List of Event Codes (EID)

EID

861

213
1

Lev
el

Description

Possible Cause and Recommended


Response

Synchronized
clock
notification of
manual synch
required

In a PL321 system using sync-clock and Product


Link is not the master ECM, the Product Link
module will automatically sync to the master
ECM hours if the difference is not greater than
50 hours. If the difference is greater than 50
hours, a diagnostic will be generated in Cat ET
that indicates that a manual sync is required. In
that instance, sync the hours. In Cat ET, use
"Service/Synchronize Service Meter Hours".

Inclusion GeoFencing
boundary
violated

Inclusive Geo-Fence sets up a "virtual fence"


around a work site. Once Inclusive Geo-Fence is
activated, a report is generated if the machine
leaves the work site area. No repair or service is

required.

213
2

213
3

630

631

632

633

Exclusion GeoFencing
boundary
violated

Exclusive Geo-Fence sets up a "virtual fence"


around areas that the machine is not allowed to
enter. A report is generated if a machine enters
a restricted area. No repair or service is
required.

Time-Fencing
boundary
violated

Time Based Fence allows the owner of a


machine to choose the time that a machine can
be operated. A report is generated if the
machine is operated outside of the time that is
set for machine operation. No repair or service is
required.

Switched
Sensor #1 trip
condition is
activated

The Product Link PL300 has four additional


inputs that can be configured in order to monitor
switches on the machine. These inputs can be
configured by using Caterpillar Electronic
Technician (Cat ET service tool). Troubleshoot
input as setup by the dealer.

Switched
Sensor #2 trip
condition is
activated

The Product Link PL300 has four additional


inputs that can be configured in order to monitor
switches on the machine. These inputs can be
configured by using Caterpillar Electronic
Technician (Cat ET service tool). Troubleshoot
input as setup by the dealer.

Switched
Sensor #3 trip
condition is
activated

The Product Link PL300 has four additional


inputs that can be configured in order to monitor
switches on the machine. These inputs can be
configured by using Caterpillar Electronic
Technician (Cat ET service tool). Troubleshoot
input as setup by the dealer.

Switched
Sensor #4 trip
condition is
activated

The Product Link PL300 has four additional


inputs that can be configured in order to monitor
switches on the machine. These inputs can be
configured by using Caterpillar Electronic
Technician (Cat ET service tool). Troubleshoot

input as setup by the dealer.


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