KENNETH A.

GOODSON

Email: zamgoodson@gmail.com
Phone: (714) 588-3359

Summary of Qualifications:
I am a technologist who builds relationships so that hurdles more easily overcome with internal staff and
external business partners. Known for the ability to coordinate across departments to build an IT roadmap to
ensure the proper platforms, applications, and architecture are in place to achieve organizational goals. A
technical entrepreneurial mindset with outside the box solutions to organizational problems to be solved.
Communicates in-depth with broad audiences and work across disciplines to work collaboratively rather than
competitively. Strong people developer in technical and non-technical skills, business processes, and fostering
a winning culture. My worldview is to leave more than I take, inspire, educate, and innovate with everyone I
interact with.
Key Skills and Specialties:
Leadership
Winning
Data Analytics

Building Relationships
Team Building
Project Management

HIPAA Security
Business Continuity
Compliance

Experience: Director of Technology (November 2011Present, Walnut Valley Unified School District)
- Responsible for providing overall IT (Infrastructure and Instructional) strategic direction that achieves district
goals by building relationships, innovation, and ensuring the performance, priority, operation, and
sustainment of current and future IT ecosystem at fifteen sites
- Protects all student and staff data from cyber threats and IT system failures
- Provide vision and leadership in developing and building relationships with employee unions, administering
technology services, policies and procedures, and ensures compliance in a heavily regulated federal, state,
and county
- Provides IT and technical leadership vision for the district to maximize the effectiveness of technology
services
o Responsible for all academic computing, learning management systems (Blackboard, Google
Classroom), school site computer labs, district Technology Coaches, audio and media systems
o Responsible for all district data including student and personnel
o Strategic development and operationally available data repositories for data mining and business
intelligence
- Cultivates solutions-oriented approach to teaching and learning, student achievement, and fiscal stability
- Reports directly to the Superintendent and serves on Cabinet
- Reshapes educational technology through teaching, learning and research, and preparing students for
college and career readiness
- Strong in hiring winning people that contribute, prepare well for their current task, and flexibility in dealing
with change
IT Operations Manager (October 2003November 2011, SCAN Health Plan)
- Lead this team from a customer services perspective first with a technical perspective second
All development of key services was from an organizational portfolio of the different departments
needs which ensured the applications (built or purchased) met the need, and helped IT act as a
change agent
- Responsible for maintaining the companys 24x7 IT, telephony, network needs, and day-to-day operations
Responsible for the LAN/WAN, VPN, Wi-Fi, desktop applications, data and related infrastructure are
available and performing to expected standards and are secure and protected
- Created performance monitoring tools and reports for analyzing cost benefits and proof of concept prior to
investing in any new technologies
- Implemented encryption program for the companies first ever mobile workforce program
Created policies, procedures, forms and established and implemented a program to ensure mobility
and connectivity for employees working in multiple locations and at home
- Vision from an enterprise level viewpoint that underpinned SCANs organizational strategy which helped
create collaborative relationships with organizational peers and executives
- Provided design details and helped implement the companies first telecommuting workforce
This project put 300 employees in our mobile workforce, which save on real estate and helped
attract and retain employees
- HIPAA Security in compliance with information security regulations applicable to IT risk and compliance
management, and various other privacy laws

Technology Specialist/Software Developer (March 1989October 2003, Department of Defense)

- Develops software solutions by studying information needs; conferring with users; studying systems flow,
data usage, and work processes; investigating problem areas; following the software development lifecycle
- Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts,
code comments and clear code
- Determines operational feasibility by evaluating analysis, problem definition, requirements, solution
development, and proposed solutions
- Wrote, prepared, and installed solutions by determining and designing system specifications, and standards
- Improves operations by conducting systems analysis; recommending changes in policies and procedures
- Obtains and licenses software by obtaining required information from vendors; recommending purchases;
testing and approving products
- Updates job knowledge by studying state-of-the-art development tools, programming techniques, and
computing equipment; participating in educational opportunities; reading professional publications;
maintaining personal networks; participating in professional organizations
- Protects operations by keeping information confidential and encrypted
- Provides information by collecting, analyzing, and summarizing development and service issues
- Accomplishes engineering and organization mission by completing related results as needed
- Performs client support administration (client-level information technology support) functions
- Managed hardware and software, configuration management, and initial diagnostics of information systems
Runs system diagnostics and determines cause of hardware and software failures
Removes and replaces components and peripherals to restore system operation
Installs and configures software operating systems and applications
Provides customer service to assist in operation, restoration, and configuration of information
systems. Monitors and manages information system security programs
Reports security incidents and formulates and applies corrective security procedures
Education:
Bachelor of Science, Information Technology, National University, San Diego, CA
Master of Arts, Executive Leadership, Azusa Pacific University, Azusa, CA (graduation December 2016)
ITIL V3 Foundation certified