51.

SURAT JAWABAN ATAS PENGADUAN (BAHASA INGGRIS)

NAMA PERUSAHAAN
-jenis usaha perusahaan-alamat lengkap perusahaan-nomor telepon perusahaan-

No: __________

____ (tanggal) ____

--Mr/Mrs/Ms---alamat lengkap ---kota dan kode pos--

Dear Mr/Ms,
Your letter containing complaints of goods due to errors on __________ have been received
well. We can understand the complaint that you said.
We are apologize for the problem you had and we will soon replace the error with the correct
order, __________ with all costs by our side. Hopefully these mistakes will not happen again.
Thank you for your understanding and cooperation that has existed for so long.

Yours faithfully,

--tanda tangan-(-nama lengkap-)

--jabatan--