SISTEM INFORMASI:

KONSEP & PENGANTAR SI ENTERPRISE

Instructor: Hendrik
Course : Sistem Informasi

Apa yang SAYA harus bisa?

Menjelaskan pentingnya SI dalam dunia bisnis.

Memilih SI dari perspektif teknis dan bisnis.
Mendeskripsikan 3 dimensi SI
Menggambarkan SI yang menunjang fungsifungsi utama bisnis
Mengevaluasi peran yang dimainkan oleh
sistem2 di berbagai tingkatan manajemen

Chapter 1

Information Systems
in Global Business
Today

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Lihat MOVIE

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Dunia bisnis yang baru

Telekomunikasi:
internet, wifi, HP, broadband.
Mengubah: Cara & dimana bekerja, apa yg dikerjakan

Inovasi:
Produk & jasa baru
Model bisnis baru, termasuk pemasaran

Manajemen perusahaan: akses info yang luas,

hampir real time Perusahaan digital
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Lihat MOVIE

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2007 by Prentice Hall

Dunia bisnis yang baru

Telekomunikasi:
internet, wifi, HP, broadband.
Mengubah: Cara & dimana bekerja, apa yg dikerjakan

Inovasi:
Produk & jasa baru
Model bisnis baru, termasuk pemasaran

Manajemen perusahaan: akses info yang luas,

hampir real time Perusahaan digital
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Lihat MOVIE

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Perusahaan Digital
Proses bisnis lewat jaringan digital (intern,
ekstern)
Hubungan pelanggan & pemasok juga digital
Informasi: anytime, anywhere dukungan
keputusan
Produk & jasa baru juga berbasis digital

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PENTINGNYA SI

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Management Information Systems

Chapter 1 Information Systems in Global Business Today
The Role of Information Systems in Business Today

Information Technology Capital Investment

Information technology investment, defined as hardware, software, and communications equipment,

grew from 34% to 50% between 1980 and 2004.
Source: Based on data in U.S. Department of Commerce, Bureau of Economic Analysis, National Income and Product
Accounts, 2006.

Figure 1-1
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2007 by Prentice Hall

Management Information Systems

Chapter 1 Information Systems in Global Business Today
The Role of Information Systems in Business Today

The Interdependence Between Organizations and Information Technology

There is a growing interdependence between a firms information systems and its business capabilities.
Changes in strategy, rules, and business processes increasingly require changes in hardware, software,
databases, and telecommunications. Often, what the organization would like to do depends on what its
systems will permit it to do.

Figure 1-2
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Management Information Systems

Chapter 1 Information Systems in Global Business Today
Dimensions of Information Systems

What is an information system?

Dimensions of information systems
Organizations
Management
Technology

It isnt just a technology: A Business perspective

on information systems
Complementary assets: Organizational capital
and the right business model
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Management Information Systems

Chapter 1 Information Systems in Global Business Today
Perspectives on Information Systems

Information Systems Are More Than Computers

Using information systems effectively requires an understanding of the organization, management, and
information technology shaping the systems. An information system creates value for the firm as an
organizational and management solution to challenges posed by the environment.

Figure 1-5
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What is a SYSTEM?
A system is a group of interrelated components working
together toward a common goal by accepting inputs and
producing outputs in an organized transformation process.
Components and their attribution
Systems structure: relationship between components
Subsystems

Environment and Boundary

Input and Output

Systems structure

S1

Subsystems
S2

Systems Boundary
Systems Input

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S4

S3

Output

Environment
2007
by Prentice Hall

Abstract Concept of a Systems

INPUT

PROCESS

OUTPUT

FEEDBACK

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What is an Information Systems?

An information system can be any organized
combination of people, hardware, software,
communications network, and data resources
that collects data, transforms it, and
disseminates into information in an
organization

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Components of an Information
Systems

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Information Systems Activities

Input of Data
Manual input by key, scanning, sound, image,

Processing of Data into Information

Calculate, sort, find, report, disseminate

Output of Information Products

Report, display, suggestion,

Storage of Data Resource

Database, data file, maintenance, ..

Control of System Performance

Audit,

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Data VS Information
Monthly Sales Report
for West Region
Sales Rep: Charles Mann
Emp No. 79154
Item
Qty Sold
Price
TM Shoes 1200
$100

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Attributes of Information Quality

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Major Roles of IS
Support
Competitive
Advantage
Support
Business
Decision Making

Support of
Business Processes and Operations

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Chapter 2

Global E-Business:
How Businesses Use
Information Systems

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Lihat MOVIE

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Management Information Systems

Chapter 2 Global E-Business: How Businesses Use Information Systems
Types of Business Information Systems

Systems from a functional perspective

Sales and marketing systems
Manufacturing and production systems
Finance and accounting systems
Human resources systems

Systems from a constituency perspective

Transaction processing systems
Management information systems and decision-support
systems
Executive support systems

Relationship of systems to one another

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Management Information Systems

Chapter 2 Information Systems in the Enterprise
MAJOR TYPES OF SYSTEMS IN ORGANIZATIONS

Types of Information Systems

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Figure 2-1

2007 by Prentice Hall

Management Information Systems

Chapter 2 Information Systems in the Enterprise
MAJOR TYPES OF SYSTEMS IN ORGANIZATIONS

Different Kinds of Systems

Three main categories of information systems serve

different organizational levels:

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1.

Operational-level systems: support operational managers,

keeping track of the elementary activities and transactions

2.

Management-level systems: serve the monitoring, controlling,

decision-making, and administrative activities

3.

Strategic-level systems: help senior management tackle and

address strategic issues

2007 by Prentice Hall

Management Information Systems

Chapter 2 Information Systems in the Enterprise
MAJOR TYPES OF SYSTEMS IN ORGANIZATIONS

Major Types of Systems

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Transaction Processing Systems (TPS)

Management Information Systems (MIS)

Decision-Support Systems (DSS)

Executive Support Systems (ESS)

2007 by Prentice Hall

Management Information Systems

Chapter 2 Information Systems in the Enterprise
MAJOR TYPES OF SYSTEMS IN ORGANIZATIONS

The Four Major Types of Information Systems

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Figure 2-2

2007 by Prentice Hall

Management Information Systems

Chapter 2 Global E-Business: How Businesses Use Information Systems
Types of Business Information Systems

Interrelationships Among Systems

The various types of systems in the organization have interdependencies. TPS are major producers of
information that is required by many other systems in the firm, which, in turn, produce information for other
systems. These different types of systems are loosely coupled in most business firms, but increasingly firms are
using new technologies to integrate information that resides in many different systems.

Figure 2-10
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Management Information Systems

Chapter 2 Global E-Business: How Businesses Use Information Systems
Systems That Span the Enterprise

Example of Supply Chain Management System

Customer orders, shipping notifications, optimized shipping plans, and other supply chain information flow among Haworths Warehouse Management
System (WMS), Transportation Management System (TMS), and its back-end corporate systems.

Figure 2-13
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2007 by Prentice Hall