Frequently Asked Questions []

1.

[Brandon A.]

How do I safely turn on and off

the computer?
https://www.digitalunite.com/guides/using-a-computer/how-turn-off-computer

my answer for my question is :for a

computer you are not supposed to turn it off by pressing the
power button unless the computer has issues. You are supposed
to click shut down then yes. When you log back on allow it to boot
then continue with normally getting on your tabs.
2.
[Jason B]
What do I do if the computer wont turn on?
If your computer wont turn on, you should check your power cord, socket,
or adapter and see if any of them work. If that doesnt work, try removing
any disks and devices in the computer. If that still doesnt work, you should
do a hard reset.
http://www.computerhope.com/issues/ch000625.htm

http://www.pcworld.com/article/2450071/when-your-computer-wont-turn-on.html
http://support.hp.com/us-en/document/c03513214

3.

[Nazaneen]
What does the bar in the lower right hand corner of the screen mean?
The bar in the lower right corner means how much bars of wifi that you have and if you do have
wifi. LIke for 3 bars out of 4 would be considered that you have a medium level of wifi. And if there is an
x covering the wifi bars then, you have to connect you computer to the internet. You do this by pressing
the x and putting in your wifi. That is what the bar in the lower right corner

mean.http://www.ezlan.net/wbars.html
of the wifi bar.

This is an image

4.
[Hannah]
What does the triangle and exclamation mark on the
bars mean? How can I fix it if it doesnt work?
The b
5.

[Myky]
What do I do if my internet isnt work?
Check your internet connection, look at your router and modem, or try
restarting your device. If that doesnt work, try calling your service provider.
htt://blog.rent.com/what-to-do-if-your-internet-connection-isn't-working/
https://customer.xfinity.com/help-and-support/cable-tv/cable-not-working

6.
[Jose D]
How can I find and change the sound controls?
[there are 2 places]There are 2 ways you can find these buttons on a
chromebook there are 3 buttons all left to the power button.

Or you can press volume and then drag

the mouse to the volume and move it from there.http://support.hp.com/usen/document/c03664523
http://acer.custhelp.com/app/answers/detail/a_id/10692/~/how-do-i-adjustthe-sound-on-my-acer-chromebook%3F
7.

[Mason E]

8.

[Mason E] What is Bluetooth? When do I need it?

9.
[David G.]
connected to?

What is wifi? Do I need it?

How can I change what wireless network Im

10.[Benicio] What is the difference between Ethernet and internet? Which

one do I have? The difference between ethernet and internet is ethernet
allows you to interconnect with other computers and internet is used to
connect globally.
http://www.differencebetween.net/technology/internet/difference-betweeninternet-and-ethernet/
http://www.differencebetween.info/difference-between-internet-and-ethernet

11.[Basil]
What is a mobile device
https://en.wikipedia.org/wiki/Mobile_device

12.[Basil] What is an app? An application that the mobile user

Downloads on the mobile device

http://searchmobilecomputing.techtarget.com/definition/apphttp://cindyzeis.
com

13.[Haben]
How do people make an app?

Answer:
To make an app you will need good knowledge in coding (Software
Engineering). If you dont know how to code I suggest you visit one of the
sites listed below. Once you have learned how to code you will want to
have an apple device like a Mac Computer, IPhone, IPad, IPod, or
etceteria, and download the app Xcode and then you can start making your
app, and publish it. Or if you have an Android and want to make an app go
to App maker which is the URL
numbered 4.
1.

https://www.codecademy.com/

2.

https://www.khanacademy.org/

3.

https://code.org/

4.

https://www.appmakr.com/

14.[Miguel]
What do I do if I forget my password?
What you can do if you forget your password is reset your password with
your email linked to your account. https://support.wattpad.com/hc/en-us/articles/210004323-I-Forgot-MyUsername

15.[Miguel]
What do I do if I forget my username?
If you forget your username you can always

16.[Jose J.]
What is a search engine?
http://www.computerhope.com/jargon/s/searengi.htm

A search engine is a thing

you ask questions to or a software program or the internet. A popular sources of a search
engine is Google, Bing, and Yahoo. They can also be known as Scripts and other things like a
script.

17.[Wiliam]
What are search engines most commonly used for?
http://www.ecloudbuzz.com/top-10-best-search-engines-in-the-world/

Search engines are most commonly used to research thing before you
do/get/find something. To check on something. Make a blog. Find an
image.

18.[Brandon L.]
What do I do if my screen freezes?
If your screen freezes, you try turning it off with key commands to restart
your screen. http://www.computerhope.com/issues/ch000700.htm Also, you
can open up task manager and close the frozen screens.
http://combofix.org/tips-for-frozen-windows-computers.php

19.[Jade]
What do I do if my sound isnt working?
https://support.lenovo.com/us/en/documents/ht103115
http://www.thefakegeek.com/2014/01/how-to-fix-the-no-sound-problem-ona-chromebook/ If your sound isnt working, try turning off your chromebook
for a few seconds. If that doesnt work check your sound settings
20.[Alessandro]

What is my oakgrove e-mail? Why do I need it?

21.[Melissa]
What do I do if my internet wont let me sign
in but I know my login information is correct?
https://www.cnet.com/forums/discussions/help-computer-does-notrecognize-my-password-622542/
https://productforums.google.com/forum/#!topic/gmail/Gccp-GZg vic
If your internet wont let you sign in but you know your login
information is correct, you can try multiple things. First you can
try refreshing the computer or restarting it. Another option is
making a new account, so then you will know everything is
correct and if the situation ever happens again, you will be able to
get into your other account easily.

22.[Clara]

What does import mean? When do I use it?

Times when you will use import is when you want take one photo, video, or
document from one place to another.
http://www.dictionary.com/browse/import?s=t

23.[Morgan]
What does export mean?
When do I use it?
To export means to convert a file to another format.
Apps like Adobe Photoshop and Word use exporting.
http://whatis.techtarget.com/definition/export
http://www.businessdictionary.com/definition/export.html

24.[Oso]

How can I change the sizes of images in my documents?

You can easily resize images by clicking the image and clicking and dragging the blue handles until you have the wanted size. To
keep proportions, click and drag from the corners instead of top bottom and sides.

http://www.shakeuplearning.com/blog/google-tricks-and-tips-editing-images-in-docsand-slides/

25.[Luke]
How can I stop the words from flying off the page when I
add pictures? Make sure the document is in focus mode.

Superuser.com

26.[Sebastian]
the chromebook?
27.[Arius]

How can I put pictures in my documents if Im using

How can I get from my gmail to my drive account?

https://www.quora.com/How-can-I-transfer-all-my-Google-drive-and-Gmail-data-to-a-different-account
https://productforums.google.com/forum/#!topic/drive/UZ WLkp rOck

28.[Arius]
mail?

How can I get from my google drive account to my g-

29.[Catherine]
What can I use google forms for?
You can use google forms to do surveys, polls, and to quickly collect
information.
https://support.google.com/docs/answer/87809?hl=en

30.[Ivan]
How do I share a document with my friends so that they
can change/add to it?
To share a document with a friend, you first need to go on your document
that you want to share with. Then you need to go to the top right of the
page and click share. Once youve done that, you need to type in the email
of the person youre sharing it to. Next, the other person can go right in the
document and do whatever they want.

https://support.google.com/docs/answer/2494822?
co=GENIE.Platform%3DDesktop &hl=en

https://onedrive.uservoice.com/forums/262982onedrive/suggestions/6325866-allow-folders-to-be-shared-co-owned-withaccess-sy

3111.[Jason]
How do I share a folder with someone without letting them see all the documents in my google drive?
You can share the folder in docs, slides or whatever you made the document in and then you share the document with them, and
then you put the email of the person you want to send it to, and then click send and the person you shared the documents to
should see it in their google drive to edit the document they can edit the document but there are other options like you can only
make them able to view, edit, or only able to suggest. And you have the power if its needed to kick them off the document
https://support.google.com/docs/answer/2494822?co=GENIE.Platform%3DDesktop&hl=en

https://business.tutsplus.com/articles/everything-you-need-to-know-abo

ut-

sharing-in-google-docs--cms-20676

35.[Dilpreet]
What do I need schoolloop for? What can I do with it? You
need schoolloop so you can check your grades and see what you have for
homework and email your teachers to help you with what you need.

38.[Zoe]
How can my parents get onto Schoolloop?
You can find the Schoolloop app or website, it will take you to the login
page. There are 2 options at the bottom of the screen, you can choose
login or register now, click register now. It takes you to a page where you
can click Student Registration or Parent Registration, click Parent
Registration. Next, complete the registration form, click the register now
button. You will need your childs Student ID.

https://help.schoolloop.com/parents&students https://support.schoolloop.com/registration

39. [Nicole]
How do I access my google classroom?
To access your google classroom you must first Go to classroom.google.com
and click Sign In. Then you must Enter your G Suite for Education username and click
Next. Remember: Your G Suite for Education username looks like
name@myschool.edu. Next you have to Enter the password your administrator gave
you and click Sign in. Then you have to Read the welcome message and click Accept.
Finally, you have to In the bottom-right corner, click Student. This is all at
https://support.google.com/edu/classroom/answer/6072456

How do I add teachers/classes to my google classroom?

To add teachers/classes to your google classroom you have
to use the code your teacher gives you to join a classroom
and put it in the box that pops up when you press the +
button. This is the link if you want to learn more.
https://support.google.com/edu/classroom/answer/6020297?
co=GENIE.Platform%3DDesktop&hl=en
40. [Alex L.]

What is the Globaloria wiki? What do I need it for?

A Globaloria wiki is a website that can teach you to do computer science, game design, plus coding.