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FinacleCommonFAQ1forPromotionprocessinBanks~FinacleCommandsFinacleWiki,FinacleTutorial&FinacleTrainingforBankers

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FinacleCommonFAQ1forPromotionprocessin
Banks
11/23/201205:47:00PM
Finacle,FINACLECOMMAND,FinacleCommands,finacleFAQ,finacle
frequentlyasked,finaclemenu.finaclemenuoptions,FTIquestions,GECM,HCRT,HUPM,ILINKWEB,PWMNT,
SAC,TACBSH
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DearUsers,followingarethemostcommonlyaskedfrequentlyaskedquestionwhicharemaybeaskedduring
yourpromotionprocessandapartfromthatBeingaBankeranduseroffinacle,itwillsharpenyourknowledge
aboutfinacleandfinaclecommandsandmenuoptions.
FinacleCommonFAQ1?
1)Whoisacaptiveuser?
A"captive"userisonewhocanputthroughtransactionsaffectingthedataofhisSOL(branch)alone.Hecan

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2013(24)
July(1)
March(3)
February(6)

alsoinquireintothedatabasepertainingtootherSOLprovidedthemenuheisinvokingis"free".
2)Whoisafreeuser?

January(14)

A "free" user is one who can put through transactions affecting the data of his SOL as well as other SOL,
provided the menu he is invoking is also "free". It should be noted that the "free" user could put through
transactions affecting only the customer accounts of other SOL and not office accounts. It should be
remembered that even though the user is "free", he couldn't access the database of other SOL if the menu
is"captive".
3)Myuseridislocked.WhatcanIdo?

2012(35)
December(10)
November(24)
WrongEntry&VerificationofInstruments
inOutw...

Incasethemenuislockedandtheuserisnotallowedtologintothesystemagain,thenbygoingthroughthe
menuSACwehavetodelete(unlock)theuser.Thisactivitycanbeperformedbyanysupervisorystaffofthe
branch.

CustomerId&AccountRelatedFAQs
TTUMPosting(SalaryCreditposting)in
finacle

4)IwastransferredfromanotherbranchwhereIhadaFinacleuseridandpassword.DoIhavetotake
freshuseridinthenewbranch?
Thereisnoneedtogeneratefreshuserid.IftheemployeeistransferredtoanotherSOL,theSOLoftheuserin
thesystemcanbechangedtothecurrentSOLthroughDCthroughfinaclemenu/commandCSE.thisdoesn't

FinacleCommonFAQ2forPromotion
processinBan...

requireanyverification

FinacleCommonFAQ1forPromotion
processinBan...

5)Idonotwantcertainuserstoaccesscertainaccounts.CanIrestrictthem?

Freezing/UnfreezingofAccountsusing
finaclecomm...

UserscanberestrictedfromaccessingcertainaccountsthroughthemenuAACM.
6)Oneoftheusersinthebranchisgoingonlongleave.Iwanttodisabletheuserfortheperiodofleave.
HowcanIdoit?

286selectiveFinaclemenuoptions/
Finaclecomma...
Finaclemenu/commandtoprintPassBook

youcandothisthroughfinaclecommand/menuHUPM.inFunctionModifyyouputthedateuptowhichitwill
bedisabled.

GetfamiliarwithFinacleMenus/
CommandsandFavo...

7)Ihaveidentifiedcertainuserstoperformtellerduties.HowdoIattachtellerdutiestoauser?

TermDepositRelatedFAQs

IthastobeensuredthattheuserisdefinedasatellerbytheDC.Thereafterhis/herIDhastobelinkedtoan
officeaccount/telleraccountthroughmenuoptionGECM.Thiscanbedoneatthebranchlevel.
8) Today is a holiday but I want to work on Finacle. But the system is not allowing me to log in and is
promptingforanotherusertoverify.WhatdoIdo?
Asasecurityfeature,anyusercanlogintotheFinacleapplicationonlyifanotheruserauthorizestheloginon

FinacleCommands/MenusforTerm
Deposits
FinacleCommandsforManagingClearing
Cheques/Dr...

anydaymarkedasholidayintheSOLcalendarbyusingfinaclemenuCTM.

Finaclecommands/menusforLOCKER
maintenance

9)HowdoIchangetheApplicationPassword(Finaclepasswordusedduringloginprocess)

TransactionRelatedFAQs

Go to background menu (click on background option) and use PWMNT option to change your application

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FinacleCommandsforDemandDraft

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password

FinacleCommandGECMTellerCash
AccountMaintain...

10) Components of available balances are not known within an account.How much is reserved by the

FinacleCommandsDoyouknowthese?

systemforclearing,howmuchisfloating,howmuchcanbewithdrawnbythecustomer?
IfyouareinTMscreen,usesuboptionBinthemiddlepartofthescreenandpressAccept.IfyouareinACM,go
in Inquire mode, give account number and use suboption M and accept. Alternatively, use
HACCBAL/ACCBALmenuoptionandspecifytheaccountnumberforwhichyouneedthedetails.

FinacleCommandTMforTransaction
maintainance...
FinacleCommandsforAuditorsinBank

11)IhaveopenedanaccountunderthewrongGLsubheadcode.HowdoIrectifyit?
UseTACBSHtochangetheGLSubheadcodeofthegivenaccount

FrequentlyusedFinacleCommands

12)HowtofindouttheJointholdernamesforJointAccounts?

Infosys,theUniversalBanking
TransformationPart...

UseACMoptionandusesuboption>AJointholdersnames.

WhyFinacle?
13)HowtoreversetheProxyTransactions?
UseSPTMoptiontoreversetheproxytransaction
14)Cashisnotbalancedwhichreportstotaketocrosschecktheentries?

WhyCBSinBankingIndustryworldwide?
FunctionKeysusedwithfinaclecommands
inFinacl...

UsePTWandgeneratethereportusingoptionCCashWasteandcrosscheckthetransactionsoruseFTI/FTR
to check for particular amount by giving trantype as CCash and tran amt low and tran amt high. Check for

April(1)

unposted trans, if any. Teller wise cash reports also can generated using the menu ACLPOA for the office
accountattachedtotheteller.
15)WhileclosingtheaccountsystemgivesmessageInterestnotuptodate?
UseACINToptionanddotheinterestrunforthisaccount.

POPULARPOSTS

16)CanIadjustpartamountsagainstsinglecreditavailableinPointingtypeofaccounts?

286selectiveFinaclemenuoptions/Finacle
commandsforyourreadyreference
DearUsers,Ihavecompiled286selective
Finaclemenuoptions/Finaclecommandsfor
yourreadyreference.Ihopethispostwillhelp...

Yes,youcangotoadditionaldetailsandpickuptheamountbyselectingtheamountoutstanding.
17)UnabletoprintreportsfromFinacle,wheretocheck?
FirstcheckwhethertheIlinkWebisactiveornot.IfIlinkWebisnotactive,clickonIlinkweb.exetoactivatethe
ilink.Checktheprinterstatus.
18)Whatisaparttran?
Eachtransactionconsistsofminimumonedebitlegandonecreditleg.Eachvoucherineachlegisknowsasa
PartTran.

FrequentlyusedFinacleCommands
1.Tochangeeducationloanfromsimplerate
ofinteresttocompoundrateofinterest
EDUEMI2.Chequealre...

19)Whendoesthesystemgeneratetransactionserialnumberforthetransactionsinitiatedbytheusers?
Thetransactionserialnumberisgivenafterthetransactioniscommittedi.e.afterpressingF10,andthesystem
acceptsit.Thesystemgeneratesaserialnumberforeverysetoftransaction

20)HowdoIdifferentiatebetweentheusercreatedtransactionandsystemgeneratedtransaction?
AtransactiongeneratedbythesystemwillhavetheprefixStothetransactionnumbergeneratedanduser
createdtransactionsareprefixedwithMorcustomprefixforthembydifferentBanks.
21)CanIdeleteasystemgeneratedvoucher?
No.Theusercannotdeleteasystemgeneratedvoucher.Theusercanreversethesystemgeneratedvoucher
usingthemenuHCRT.

OpeningofSBandCurrentAccountinFinacle
throughOAACMenu
Dearreaders,wehavealreadycoveredthe
topicsonCustomerIDcreationindetail,
accordinglywearepresentingtheprocessof
account...
HugeCollectionof900sFinacleMenu
DearReaders,wepresentthelargestcollections
everofFinacleMenu,havingmorethan900
menuoptionforyourreadyreference.Thisc...

22)Whatare"warning","exception"and"error"?
Before accepting the transaction and giving the transaction serial number, the system will validate all the
exceptions defined in the application.If the exception is defined as a Warning, the user can complete the
transactionbyoverridingthewarning.IftheexceptionisdefinedasException,thentheuserwhohassufficient
workclasstooverridesuchexceptionsalonecancompletethetransaction.Thisisthesameeveninthecaseof
system generated transactions. E.G Against clearing or TOD to an account , which can be executed by
appropriateauthorities.IftheexceptionisdefinedasanError,thennousercancompletethetransactionand

ListofBanksusingFinacleworldwide
Finacleistheuniversalbankingsolutionofchoice
ofallleadingbanksandlargeregionalbanks
acrosstheworld.Leadinguniversal,reta...

eventhesystemgeneratedtransactionswillnotgothrough.Eg.StopPayment/PostDatedchequescannotbe
passedbyanyuser.
23)Whiletryingtopostatransaction,Ihaveencounteredanexception.Howtodealwiththis?
Theminimumworkclasswhichisrequiredtopostanexceptionaltransactionandtheminimumworkclass,
whichisrequiredtoapprovetheexceptionaltransaction,isdefinedinthemenuEXCDM.Iftheuserhaving
sufficientworkclass,postsanexceptionaltransaction,thentheuserwhoishavingsufficientworkclasstoverify
anexceptionaltransactionshouldverifythetransaction.Ifthesametransactionispostedbyauserhaving
sufficientworkclasstoapproveexceptionaltransactions,thenthesystemwillnotpromptforverification.The

http://finaclecommands.blogspot.in/2012/11/finaclecommonfaq1forpromotion.html

Finaclemenu/commandtoprintPassBook
TheoperatorinaBankfrequentlyusesthis
command/menuforpassbookprinting.before
gettingintoPassbookprintingletshavesome

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verificationofexceptionaltransactionscanbedonethroughthemenuTEA.Theusercaninquireintothe

re...

exceptionaltransactionsthroughthemenuTEI
24)Whatisthedifferencebetweenentering,postingandverifyingatransaction?
Therearethreestagesforcompletingatransaction,whichcanbeperformedbytheusersdependingontheir
workclass.TheyareEntering,PostingandVerifying.Atthestageof"EEnter",nodataisupdated.Thesystem
willgenerateaserialnumberforeachparttranandisdisplayedinthescreenatthetopontherightside.Atthe
stageof"PPost",thedataisupdated
Thesystemwillgenerateatranidatthestageofentryorpostingdependingoncommit(F10)pressedbythe
user.Thestage"Verify"doesnothaveanysignificanceinFinacleasfarasdataupdateisconcerned.Inorderto

Freezing/UnfreezingofAccountsusingfinacle
command/menuoptionAFSM
Bankneedtofreezetheaccountforvarious
purposesasperthefreezingordersbydifferent
typesofauthorities.Bankitselfalsofreeze...

havetheMakerandCheckerconceptthetrasactionneedsbeverifiedbyotheruser.Butitshouldbenotedthat
unlessalltransactionsareverified,theendofday(EOD)couldn'tbedone.
25)Canallusersenter,postandverifyatransaction?
No.Dependingontheworkclasstheyareassociatedtheuserscaneitherenter&postorverifythetransaction.
Atnopointoftimethethreeactivitiesarecompletedbyoneuserandinterventionofotheruserisrequired.
26)Canthesameuserdotheentering,postingandverifyingatransaction?
No.Asingleusercannotdotheentering,postingandverifyingatransaction.
27)Canthesameuserdothepostingandverifyingofatransaction?
Yes.Dependingupontheworkclass,thetransactiondonebyotherusercanbeposted/verifiedbysameuser.

FinacleCommandTMforTransaction
maintainancePartI
TM(TRANSACTIONMAINTENANCE)finacle
commandforTransactionsIndaytodaybanking
operationvariouscustomersaremaking
transaction...

28)Canthesameuserdotheenteringandpostingofatransaction?
Yes.Dependingontheworkclasssomeuserscandoonlyenteringofatransactionwhilesomeotherscando
bothenteringandpostingofatransaction.
29)Atransactionhasbeenenteredbyoneuserandpostedbyanotheruser.Doesthisrequireverification
bythethirduser?
No.Atransactionneedstwousersforitssuccessfulcompletion.Whenatransactionisenteredbyoneuser,and
postedbyanotheruser,thesystemupdatestheverifierfieldwiththeuserwhohasposteditautomaticallyand
hencedoesnotrequireverification.
30)HowdoIknowwhetheravoucherisinentered,postedorverifiedstatus?

CustomerIDCreationandVerification(CUMM)
inFinacle
Aswehavediscussedearlier,CustIDisunique
toidentifytheallaccountsofaCustomer,inthis
serieswewilldiscussindetails:...

TheusercanusethemenuHFTI/FTIandqueryonthetransactions.Therearevariouscriteriaonbasisofwhich
thesystemwilldisplayareport.IftheuserclicksonanyparticulartransactionincaseofHFTI,thesystemwill
displaythefulldetailsofthatparticulartransaction.InthecaseofFTI,theuserwillhavetoselectthetransaction
andpressCTRL+Etoexplodethetransaction.
31)IhavewronglypostedaparttransactionbypressingPandF4butIhavenotyetcommitted/savedthe
transaction.HowcanIsetitrightwithoutredoingthewholeexercise?
UsesuboptionR(Resetthetransaction)inthesameplacewhereyouhadusedPoptionwhileposting
nowpressF4(Acceptkey).Theparttransactionwillcomebacktounverified/unpostedstate.Itwillbereset

TDS(TaxDeductionatSource)inFinaclePart
I,furnishingForm15Gand15HtoNIL/Low
DeductionofTDSoninterestonFixedDeposit
inBanks
DearReaders,FirstofallThankstoteamFi
naclecommandsforallowingmetobepartof
theirteam.beforegoingintothetopicI...

32)Howtoseewhohascreated/modified/posted/verifiedandtimewhenthetransactionwasposted?
UseTMoptionandinthesuboptiongiveOOtherparttraninquiryandpressF4toknowthedetails
33)WhenpostingatransactionsystemgiveserrorAdditionaldetailsnotentered?
UseTMsuboptionAAdditionaldetailsscreen,entertheadditionaldetailsandthenposttheparttran.

SUBSCRIBETOYOURMAILBOX

ThesearenormallywhenwedotheHOrelatedtransactions.

Emailaddress...

Submit

34)Whatisthedifferencebetweenabackdatedandavaluedatedtransaction?
InabackdatedtransactionstheGLgetsupdatedfromthebackdategiven.InavaluedatedtransactionstheGL
doesnotgetupdatedasonthevaluedatebutwillhaveaneffectonlyforthecalculationofinterestasofthe
valuedate,eveniftheinterestisalreadycalculatedfortheaccount.Branchesareallowedtodoonlyvalue
datedtransactions.

TRANSLATETHISPAGE

35)HowdoIgoaboutputtingthroughavaluedatedtransaction?
Theusercanputthroughavaluedatedtransaction.Theusercaninputthevaluedateinthe"valuedate"fieldin

themenuTMorinothermenuswhileentering/postingthetransaction.Oncommittingthetransaction,thesystem
willdisplaythemessagetotheeffectthatitisavaluedatedtransaction.
36)CanIputthroughatransactionbetweentwocustomeraccountsacrosstwoSOLs?
Yes.ItispossibletoputthroughatransactionbetweentwocustomeraccountsacrosstwoSOLs,providedthe
userisa"FreeUser"andthemenuinvokedisalso"Free"

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3comments:
1.TarunSrivastavaApril2,2013at8:29AM
TheinformationregardingFINACLEMenusisveryuseful
ReplyDelete
2.TVRAAOSeptember9,2013at5:04PM
Pleasediscuss"workclass"andresponsibilities.
ReplyDelete
3.AnonymousNovember30,2015at1:19PM
HowcanImarkacustomerorID,ifIamgoingtoaccesshisaccount(letbepbpor
acliortm)apopupmenuwillappearwiththemessageI'dmarked
ReplyDelete

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IssuingaDemandDraftusingFinacleMenuoptionsTM
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MarkingaDemandDraftLostandissuingDuplicateDD
InquiryandReportsfinacleMenurelatedtoDemandDraft

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StandingInstructionMaintenanceusingFinacleMenuOptionsSIM.
CreatingaMemoPadinFinaclePartI.
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