Documente Academic
Documente Profesional
Documente Cultură
Hafiz
9 May
2016
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Signed by
Mr. Hafiz Bin Rahmat
Chairperson
Siti Najihah
May 2016
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Date
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Recorded by
Ms. Siti Najihah Binti Mohamed Yusof
Date
CB RESTAURANT
NOTICE OF EXECUTIVE MEETING
CB RESTAURANT
AGENDA
Date
Time
Location
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2.
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6.
7.
8.
: 19 May 2016
: 1.30 p.m.
: Meeting Room
Order of Business
Welcoming speech by chairperson
Apologies
Confirmation of minutes of the previous meeting
Meeting arising from minutes of the previous meeting
Special business
Other meeting
Date, time and venue of the next meeting
Closing of meeting
CB RESTAURANT MEETING
Minutes of the Second Executive Meeting
held on Thursday, 19 May 2016
at 1.30 p.m. in the Meeting Room
Present
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supplier. As a result, she found that Elway Sdn Bhd can provide those raw materials with
reasonable price. They also will give a discount if we keep continuing buying from them.
2 Lack of employee
Most of the employees are part-time workers that are consists students who finished their
SPM, Matriculation and also degree students who are on semester break. Usually, these parttimers would last for 3 months and after that, they need to recruit other workers to overcome
short of employees. Therefore, Siti Najihah, the Human resource manager had proposed to
increase the salaries rate for full-time workers, more advertising on job vacancy and also
offer more benefits to full-time workers such as transportation allowance, medical fees, and
others.
3 Difficulty in attracting and retaining the customer.
There are a lot of new opening restaurants which are substitutes and new entrants that exist
around our restaurant. Kong Mei Fun, Marketing Manager had proposed loyalty programs
pull together several of these elements to help a business identify, maintain contact with, and
reward frequent customers. For example, marketing department will providing customer
incentives which is inducing customers to frequent the business. They also will provide
special service options that offering enhanced services or extra offerings to loyal customers.
While, developing pricing strategies to encourage long-term use will offer repeat customer
special prices or rates. In order communicating with customers, they must reaching
individual customers through direct or specialized media, using non-mass media approaches.
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Other business
NIL
Date of next meeting
It was decided that the next meeting will be conducted on 16 June 2016 at the same time and
venue. The secretary will be given out a notice of meeting before the meeting conducted.
Close
The chairperson wishing thanked all members for their participation and gives full support
during the meeting was conducted. Meeting was adjourned at 3.30 p.m.
Hafiz
19 May 2016
.
Signed by
Date
Siti
19 May 2016
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Recorded by
Ms. Siti Najihah Binti Mohamed Yusof
Najihah
Date