Gallupreport

Diane Daley
Strengths Insight and Action-Planning

Guide
SURVEY COMPLETION DATE: 11-13-2016
DON CLIFTON
Father of Strengths Psychology and

Inventor of CliftonStrengths
(Diane Daley)
2000, 2006-2012 Gallup, Inc. All rights reserved.
Diane Daley
SURVEY COMPLETION DATE: 11-13-2016
YOUR TOP 5 THEMES

1. Empathy
2. Harmony
3. Input
4. Relator
5. Intellection
915224022 (Diane Daley)

What's in This Guide?

SECTION I: AWARENESS
A brief Shared Theme Description for each of your top five themes
Your Personalized Strengths Insights, which describe what makes you stand out from others with the
same theme in their top five
Questions for you to answer to increase your awareness of your talents
SECTION II: APPLICATION

10 Ideas for Action for each of your top five themes
Questions for you to answer to help you apply your talents
SECTION III: ACHIEVEMENT

Examples of what each of your top five themes "sounds like" -- real quotes from people who also have
the theme in their top five
Steps for you to take to help you leverage your talents for achievement

Section I: Awareness
Empathy
SHARED THEME DESCRIPTION
People who are especially talented in the Empathy theme can sense the feelings of other people by
imagining themselves in others lives or others situations.
YOUR PERSONALIZED STRENGTHS INSIGHTS

What makes you stand out?
Instinctively, you are pleased when your teammates trust you enough to tell you about their ambitions,
doubts, suggestions, worries, plans, concerns, or questions. By nature, you yearn to be thought of
affectionately by most people. This explains why you search for ways to fill the lives of others with joy.
Chances are good that you automatically detect who does and does not want to be your friend. You
likely place a high premium on being liked. Your feelings are bruised when someone openly dislikes
or rejects you. Its very likely that you are keenly aware of the emotions individuals experience when
they participate in various activities or contests. You likely determine ahead of time who can have fun
whether they win or lose. You predict who will be greatly disappointed by defeat or overjoyed by
victory. Driven by your talents, you are aware of peoples feelings. This explains why you can let tears
stream down your face when you are in the presence of individuals who are suffering or experiencing
joy. You have a gift for feeling the depths of anothers pain or jubilation.
QUESTIONS
1. As you read your personalized strengths insights, what words, phrases, or lines stand out to you?
2. Out of all the talents in this insight, what would you like for others to see most in you?

Harmony
People who are especially talented in the Harmony theme look for consensus. They dont enjoy
conflict; rather, they seek areas of agreement.

Driven by your talents, you sometimes ease the worries of individuals who become overanxious about
certain situations, rumors, or comments. Perhaps your straightforward presentation of facts offers a bit
of comfort to people who feel upset or overwhelmed. You might be able help a few of them put things
in perspective that is, in order of importance or in relation to other information. Maybe you know it
is right to share your knowledge with everyone rather than with a chosen few. Its very likely that you
may appreciate experts who assure you that your thinking is sound, your actions are correct, or your
behavior is appropriate. Because of your strengths, you sometimes welcome opportunities to acquire
additional knowledge or new skills. From a practical perspective, ongoing education might allow you
to take advantage of experiences or engage in activities for the first time. You may want others to be
informed about these training sessions. Perhaps it strikes you as unjust or elitist that is, snobbish
not to make this news available to everyone. Chances are good that you may appreciate brevity or
concise speech. To some extent, an economy of words characterizes your interactions. Simplicity
might be your hallmark. You might avoid displays of boastful self-importance. Maybe you are a bit
more plainspoken. You value people who have common sense. You sometimes enjoy conversing with
people who can quickly get to the point. Instinctively, you intentionally choose to partner with
specialists when you need guidance to find the correct solution. When you must make an honest and
just decision, you turn to them for assistance. You are likely to refrain from giving the impression you
know everything. Cooperating with knowledgeable and/or skilled individuals helps you immensely. In
the process, you probably make them feel highly valued. You usually create a hospitable environment
for all your teammates.
QUESTIONS

Input
People who are especially talented in the Input theme have a craving to know more. Often they like to
collect and archive all kinds of information.

By nature, you enjoy reading as long as you can savor each sentence and consider each idea. Your
goal is to comprehend everything you read. It makes no sense to you to rush through books,
magazine or newspaper articles, Internet sites, or other forms of written material just to say you
finished them. Instinctively, you are comfortable saying, I am a fine educator. You probably converse
with others in your field about ideas, theories, or concepts to gather the latest thinking. Using these
insights, you are apt to draw your students into discussions that entice them to explore topics. You
want them to really understand the subject rather than memorize a few facts just to pass a test.
Because of your strengths, you probably savor reading materials that provide a wide array of insights,
trends, data, and projections about the planets population decades from now. Often you have no idea
whether an assumption is ever going to be proved. Nonetheless, you are apt to file it away in your
mind, your notes, or your computer. You accumulate information today so you can retrieve it later.
Driven by your talents, you gravitate to conversations in which intelligent, unemotional, and
reasonable thoughts are freely exchanged. These give-and-take sessions inspire you to consider
what you need to upgrade, perfect, or raise to excellence. Chances are good that you can escape the
tension, pressure, or stress of everyday life by reading a good book, diving into a publications
articles, or pulling up information on the Internet. You are apt to take reading material with you on
vacations, business trips, rest breaks at work, or tables for one at restaurants. You routinely dog-ear
pages, underline key ideas, or scribble notes in the margins so your latest discoveries can be easily
retrieved.
QUESTIONS

Relator
People who are especially talented in the Relator theme enjoy close relationships with others. They
find deep satisfaction in working hard with friends to achieve a goal.

Because of your strengths, you embody the adage: If you want to get something done, ask a busy
person. You deliver peak performances when you can tackle a task. You experience tremendous
satisfaction each time you accomplish something. You probably like being held accountable for your
actions and words. By nature, you may enjoy sharing your point of view with certain individuals who
ask, What do you think? When you are familiar with the topic, problem, or people involved, you
might be comfortable expressing yourself. From time to time, you set out to discover specific facts and
weigh them with care before speaking your mind that is, giving advice or openly stating your ideas.
Instinctively, you might notice that people regularly ask you the question What do you think? This
might be because they value your views about particular people, situations, rules, news events, or
decisions. Its very likely that you occasionally dedicate time to reading, listening, or scrutinizing facts
as well as ideas. Consequently, some people seek your counsel. Why? They might recognize your
talent and/or knowledge. Maybe you are a valuable source of information for your family, friends,
colleagues, coworkers, or classmates. Driven by your talents, you feel most fulfilled when you are
busy and simply performing routine tasks. When you have nothing to do, typically you find something
to do. Sitting around and wasting time does not suit you at all.
QUESTIONS

Intellection
People who are especially talented in the Intellection theme are characterized by their intellectual
activity. They are introspective and appreciate intellectual discussions.

Chances are good that you find it nearly impossible to turn off your mind. This is often the case when
you must figure out how something works or why it is malfunctioning. You are a persistent
investigator. You identify the smallest parts, steps, or details. Why? You want to understand how the
basic elements of a process, mechanism, program, contract, or regulation link to one another to
produce the desired outcome. Instinctively, you have new ideas whirling around in your head much of
the time. You are very interested in solving problems, conceiving new concepts, designing plans, or
understanding everyday matters. By nature, you are more interested in gathering ideas, theories, or
concepts during conversations with intelligent people than you are in being well known or famous.
You tend to be most satisfied when your mind is absorbing thoughts you have never before
considered. In addition, you enjoy broadening the thinking of others. Because of your strengths, you
are determined to keep abreast of the news. You probably satisfy your hunger for current information
by habitually reading newspapers, magazines, correspondence, memos, files, or Internet sites. Driven
by your talents, you probably collect books, publications, correspondence, or public records. You seek
to fully understand the fundamentals of the causes you support. You yearn to know about the
circumstances that can enhance or erode your quality of life. When you feel strongly about something,
you gather as much information as you possibly can. Then you pore over these materials that is,
read them very carefully.
QUESTIONS

Questions
1. How does this information help you better understand your unique talents?
2. How can you use this understanding to add value to your role?
3. How can you apply this knowledge to add value to your team, workgroup, department, or division?
4. How will this understanding help you add value to your organization?
5. What will you do differently tomorrow as a result of this report?

Section II: Application

Empathy
IDEAS FOR ACTION:
Help your friends and colleagues be more aware when one of your peers is having a difficult time.
Remember, most people do not have your ability to pick up on sensitive situations.
Act quickly and firmly when others behave in a way that is unhealthy for themselves or others.
Understanding someones emotional state does not mean that you must excuse this behavior. Be
aware that when your empathy turns to sympathy, others might see you as a bleeding heart.
Partner with someone with strong Command or Activator talents. This person will help you take
needed action, even though peoples feelings might suffer as a result.
Consider serving others as a confidante or mentor. Because trust is paramount to you, people are
likely to feel comfortable approaching you with any need. Your discretion and desire to be genuinely
helpful will be greatly valued.
At times, your empathy for others may overwhelm you. Create some rituals that you can use at the
end of your day to signal that work is over. This will help buffer your emotions and prevent burnout.
Identify a friend who has strong Empathy talents, and check your observations with him or her.
Sensitive to the feelings of others, you readily gauge the emotional tone of a room. Use your talents
to forge a bridge of understanding and mutual support. Your empathy will be especially important
during trying times because it will demonstrate your concern, thereby building loyalty.
Witnessing the happiness of others brings you pleasure. Consequently, you are likely to be attuned
to opportunities to underscore others successes and positively reinforce their achievements. At
each opportunity, deliver a kind word of appreciation or recognition. In doing so, you are likely to
make a profound and engaging impression.
Because you are observant of how others are feeling, you are likely to intuit what is about to happen
before it becomes common knowledge. Although your intuitions may at times seem nothing more
than hunches, take conscious note of them. They may turn out to be valuable assets.
Sometimes empathy does not require words at all. A kind gesture may be all someone needs to be
reassured. Use your Empathy talents to nonverbally comfort others with a glance, a smile, or a pat
on the arm.
QUESTIONS

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1. Which of these action items speak to you? Highlight the actions that you are most likely to take.
2. How will you commit to taking action? Write your own personalized action item that you will take in
the next 30 days.
Harmony
IDEAS FOR ACTION:
Use your Harmony talents to build a network of people with differing perspectives. Rely on these
people when you need expertise. Your openness to these differing perspectives will help you learn.
When two people are arguing, ask others in the group to share their thoughts. By increasing the
number of voices in the conversation, you are more likely to find areas where all parties can agree.
You can draw people together.
Avoid roles that will lead you to confront people on a daily basis. Sales roles based on cold calls or
roles in highly competitive workplaces, for example, will frustrate or upset you.
Practice your techniques for resolving conflict without confrontation. Without these polished
techniques, you might find yourself simply running away from conflicts, leaving them unresolved.
This could lead you to passive-aggressive behavior.
Partner with someone especially talented in Command or Activator. When all your best efforts to
resolve a conflict have met with no success, this person can help you confront it head-on.
Create interactions and forums in which people feel like their opinions are truly being heard. In doing
so, you will help others become more engaged in group projects and activities.
Be aware that your attempts to create harmony by allowing everyone a turn to speak might actually
create disharmony in some people. Individuals with exceptional Achiever talents, for example, may
be anxious to make a decision and take action. Learn to briefly yet effectively communicate the
value of listening.
Understand that some may take advantage of your efforts to produce harmony. On occasion, when
everyone is getting an opportunity to speak, some individuals might waste time positioning
themselves or getting into lofty debates that have little relevance to the task at hand. At these times,
do not hesitate to jump in and turn the conversation around to more practical matters. A balance
between listening and efficiency is key to harmony.
In discussions, look for the practical side of things. Help others see this practical side. It is the
starting point of agreement.

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Deference comes naturally for you. You easily step aside when someone with superior expertise
enters. Take the next step by inviting those with greater expertise to consult.
QUESTIONS
the next 30 days.
Input
IDEAS FOR ACTION:
Look for jobs in which you are charged with acquiring new information each day, such as teaching,
research, or journalism.
Devise a system to store and easily locate information. This can be as simple as a file for all the
articles you have clipped or as sophisticated as a computer database.
Partner with someone with dominant Focus or Discipline talents. This person will help you stay on
track when your inquisitiveness leads you down intriguing but distracting avenues.
Your mind is open and absorbent. You naturally soak up information in the same way that a sponge
soaks up water. But just as the primary purpose of the sponge is not to permanently contain what it
absorbs, neither should your mind simply store information. Input without output can lead to
stagnation. As you gather and absorb information, be aware of the individuals and groups that can
most benefit from your knowledge, and be intentional about sharing with them.
You might naturally be an exceptional repository of facts, data, and ideas. If thats the case, dont be
afraid to position yourself as an expert. By simply following your Input talents, you could become
known as the authority in your field.
Remember that you must be more than just a collector of information. At some point, youll need to
leverage this knowledge and turn it into action. Make a point of identifying the facts and data that
would be most valuable to others, and use this information to their advantage.
Identify your areas of specialization, and actively seek more information about them.
Schedule time to read books and articles that stimulate you.

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Deliberately increase your vocabulary. Collect new words, and learn the meaning of each of them.
Identify situations in which you can share the information you have collected with other people. Also
make sure to let your friends and colleagues know that you enjoy answering their questions.
QUESTIONS
the next 30 days.
Relator
IDEAS FOR ACTION:
Find a workplace in which friendships are encouraged. You will not do well in an overly formal
organization. In job interviews, ask about work styles and company culture.
Deliberately learn as much as you can about the people you meet. You like knowing about people,
and other people like being known. By doing this, you will act as a catalyst for trusting relationships.
Let it be known that you are more interested in the character and personality of others than in their
status or job title. This is one of your greatest talents and can serve as a model for others.
Let your caring show. For example, find people in your company to mentor, help your colleagues get
to know each other better, or extend your relationships beyond the office.
No matter how busy you are, stay in contact with your friends. They are your fuel.
Be honest with your friends. True caring means helping the other person be successful and fulfilled.
Giving honest feedback or encouraging your friend to move out of a role in which he or she is
struggling is a compassionate act.
You probably prefer to be seen as a person, an equal, or a friend, rather than as a function, a
superior, or a title. Let people know that they can address you by your first name, rather than
formally.
You might tend to withhold the most engaging aspects of your personality until you have sensed
openness from another person. Remember, building relationships is not a one-way street.
Proactively put yourself out there. Others will quickly see you for the genuine individual you are,

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and you will create many more opportunities to cultivate strong, long-lasting connections.
Make time for family and close friends. You need to spend quality moments with those you love in
order to feed your Relator talents. Schedule activities that allow you to get even closer to the
people who keep you grounded and happy.
Make an effort to socialize with your colleagues and team members outside of work. It can be as
simple as lunch or coffee together. This will help you forge more connected relationships at work,
which in turn can facilitate more effective teamwork and cooperation.
QUESTIONS
the next 30 days.
Intellection
IDEAS FOR ACTION:
Consider beginning or continuing your studies in philosophy, literature, or psychology. You will
always enjoy subjects that stimulate your thinking.
List your ideas in a log or diary. These ideas will serve as grist for your mental mill, and they might
yield valuable insights.
Deliberately build relationships with people you consider to be big thinkers. Their example will
inspire you to focus your own thinking.
People may think you are aloof or disengaged when you close your door or spend time alone. Help
them understand that this is simply a reflection of your thinking style, and that it results not from a
disregard for relationships, but from a desire to bring the most you can to those relationships.
You are at your best when you have the time to follow an intellectual trail and see where it leads.
Get involved on the front end of projects and initiatives, rather than jumping in at the execution
stage. If you join in the latter stages, you may derail what has already been decided, and your
insights may come too late.
Engaging people in intellectual and philosophical debate is one way that you make sense of things.

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This is not the case for everyone. Be sure to channel your provocative questions to those who
similarly enjoy the give and take of debate.
Schedule time for thinking; it can be energizing for you. Use these occasions to muse and reflect.
Take time to write. Writing might be the best way for you to crystallize and integrate your thoughts.
Find people who like to talk about the same issues you do. Organize a discussion group that
addresses your subjects of interest.
Encourage people around you to use their full intellectual capital by reframing questions for them
and by engaging them in dialogue. At the same time, realize that there will be some who find this
intimidating and who need time to reflect before being put on the spot.
QUESTIONS
the next 30 days.

15
Section III: Achievement

Look for signs of achievement as you read these real quotes from people who share your top five
themes.
EMPATHY SOUNDS LIKE THIS:

Alyce J., administrator: Recently, I was in a meeting of trustees where one of the individuals was
presenting a new idea that was critical to her and to the life of this group. When she was finished, no
one heard her opinion, no one really heard her. It was a powerfully demoralizing moment for her. I
could see it in her face, and she wasnt herself for a day or two afterward. I finally raised the issue with
her and used words that helped describe how she was feeling. I said, Somethings wrong, and she
started to talk. I said, I really understand. I know how important this was for you, and you dont seem
like yourself, and so on. And she finally gave words to what was going on inside her. She said,
Youre the only one who heard me and who has said one word to me about it.
Brian H., administrator: When my team is making decisions, what I like to do is say, Okay, what will
this person say about this? What will that person say about it? In other words, put yourself in their
position. Lets think about the arguments from their perspective so that we can all be more
persuasive.
Janet P., schoolteacher: I never played basketball because they didnt have it for women when I was
a kid, but I believe I can tell at a basketball game when the momentum is changing, and I want to go
to the coach and say, Get them revved up. You are losing them. Empathy also works in large groups;
you can feel the crowd.
HARMONY SOUNDS LIKE THIS:

Jane C., Benedictine nun: I like people. I relate to them easily because I am very strong in
adjustment. I take the shape of the vessel into which I am poured, so I dont irritate easily.
Chuck M., teacher: I dont like conflict in class, but I have learned to let things run their course
instead of trying to stop it right away. When I first started teaching, if someone said something
negative, I would think, Oh, why did you have to say that? and try to get rid of it right away. But now I
simply try to get the opinion of someone else in the class so that perhaps we can have different points
of view on the same topic.
Tom P., technician: I can remember vividly when I was ten or eleven and some of the kids in my
school would get into arguments. For some reason, I would feel compelled to get in the middle of
things and find the common ground. I was the peacemaker.

16
INPUT SOUNDS LIKE THIS:

Ellen K., writer: Even as a child, I found myself wanting to know everything. I would make a game of
my questions. What is my question today? I would think up these outrageous questions, and then I
would go looking for the books that would answer them. I often got in way over my head, deep into
books that I didnt have a clue about, but I read them because they had my answer someplace. My
questions became my tool for leading me from one piece of information to another.
John F., human resources executive: Im one of those people who thinks that the Internet is the
greatest thing since sliced bread. I used to feel so frustrated, but now if I want to know what the stock
market is doing in a certain area or the rules of a certain game or what the GNP of Spain is or other
different things, I just go to the computer, start looking, and eventually find it.
Kevin F., salesperson: I am amazed at some of the garbage that collects in my mind, and I love
playing Jeopardy and Trivial Pursuit and anything like that. I dont mind throwing things away as long
as theyre material things, but I hate wasting knowledge or accumulated knowledge or not being able
to read something fully if I enjoy it.
RELATOR SOUNDS LIKE THIS:

Gavin T., flight attendant: I have many wonderful acquaintances, but as for true friends that I hold
dear, not very many. And Im real okay with that. My best times are spent with the people Im tightest
with, like my family. We are a very tight-knit Irish Catholic family, and we get together every chance
we can. Its a large family I have five brothers and sisters and ten nieces and nephews but we
all get together about once a month and yuk it up. Im the catalyst. When Im back in Chicago, even if
there is no birthday or anniversary or whatever, I become the excuse for getting together and hanging
out for three or four days. We really enjoy one anothers company.
Tony D., pilot: I used to fly in the Marines, and, boy, you had better be comfortable with the word
friend in the Marines. You had better feel good about trusting someone else. I cant tell you how
many times I put my life in someone elses hands. I was flying off my friends wing, and Id be dead if
he couldnt get me back safely.
Jamie T., entrepreneur: Im definitely selective about my relationships. When I first meet people, I
dont want to give them very much of my time. I dont know them; they dont know me so lets just
be pleasant and leave it at that. But if circumstances make it so that we get to know each other better,
it seems like a threshold is reached where I suddenly start wanting to invest more. Ill share more of
myself, put myself out for them, do things for them that will bring us a little closer, and show that I
care. Its funny because I am not looking for any more friends in my life. I have enough. And yet with
each new person I meet, as soon as that threshold is reached, I feel compelled to go deeper and
17
deeper. Now I have ten people working for me, and I would call each of them my very good friend.
INTELLECTION SOUNDS LIKE THIS:

Lauren H., project manager: I suppose that most people who meet me in passing presume that I am
a flaming extrovert. I do not deny the fact that I love people, but they would be amazed to know how
much time alone, how much solitude, I need in order to function in public. I really love my own
company. I love solitude because it gives me a chance to allow my diffused focus to simmer with
something else. Thats where my best ideas come from. My ideas need to simmer and perk. I used
this phrase even when I was younger: I have put my ideas in, and now I have to wait for them to
perk.
Michael P., marketing executive: Its strange, but I find that I need to have noise around me or I cant
concentrate. I need to have parts of my brain occupied; otherwise, it goes so fast in so many
directions that I dont get anything done. If I can occupy my brain with the TV or my kids running
around, then I find I concentrate even better.
Jorge H., factory manager and former political prisoner: We used to get put into solitary confinement
as a punishment, but I never hated it as much as the others did. You might think that you would get
lonely, but I never did. I used the time to reflect on my life and sort out the kind of man I was and what
was really important to me: my family, my values. In a weird way, solitary actually calmed me down
and made me stronger.

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QUESTIONS
1. Talk to friends or coworkers to hear how they have used their talents to achieve.
2. How will you use your talents to achieve?

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Diane Daley

Strengths Insight and Action-Planning

Father of Strengths Psychology and

YOUR TOP 5 THEMES

915224022 (Diane Daley)

What's in This Guide?

SECTION II: APPLICATION

SECTION III: ACHIEVEMENT

915224022 (Diane Daley)

YOUR PERSONALIZED STRENGTHS INSIGHTS

915224022 (Diane Daley)

YOUR PERSONALIZED STRENGTHS INSIGHTS

915224022 (Diane Daley)

YOUR PERSONALIZED STRENGTHS INSIGHTS

915224022 (Diane Daley)

YOUR PERSONALIZED STRENGTHS INSIGHTS

915224022 (Diane Daley)

YOUR PERSONALIZED STRENGTHS INSIGHTS

915224022 (Diane Daley)

915224022 (Diane Daley)

Section II: Application

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915224022 (Diane Daley)

915224022 (Diane Daley)

915224022 (Diane Daley)

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Section III: Achievement

EMPATHY SOUNDS LIKE THIS:

HARMONY SOUNDS LIKE THIS:

915224022 (Diane Daley)

INPUT SOUNDS LIKE THIS:

RELATOR SOUNDS LIKE THIS:

INTELLECTION SOUNDS LIKE THIS:

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