Christine Ezeka

Cezeka29@yahoo.com

(443) 815-1422

Objective
Resourceful visionary and effective leader offering an eclectic mix of experience in management, accounting, and marketing of successful
businesses. Outstanding ability to cultivate relationships with customers, colleagues, and supervisors. Seeking a position that will expound on my
current education and experience.

Education
Bachelors of Science | May 2017 | Frostburg, MD
Major: Business Management Concentration in Finance
Related Coursework: Financial Accounting, Managerial Accounting, Intermediate Accounting, Business Law, Professional Development, Insurance
Planning and Risk Management, Microeconomics, Macroeconomics, Statistics, Applied Probability, Financial Institutions Management

Leadership Skills

President of African Student Association (2015-2016)

Program Director of African Student Association (2014-2015)
Member of Student Government Association (2012-2014)

Internship Experience
Dominion Tax Services and Property Management
Marketing Associate Intern

Provided competitive research and analysis support to prospective customers

Assisted in the development and implementation of advertising products with sales team
Explored and proposed enhancements and new options for meeting company goals through advertising
Facilitated with business development and marketing strategies
Assisted Director with other administrative responsibilities and project management
Administrated the creation and publishing of relevant, original, and high quality content through social
advertising

Xerox
Customer Service Representative for Medicare Part B

Baltimore, MD
June 2014 - present

Frostburg, MD
September 2013 June2015

Established productive and professional relationships with customers

Proactively assesses, clarifies, and validates customer needs on an ongoing basis
Led solution development efforts that best address customer needs
Managed current opportunities and sought new opportunities and avenues for growth in assigned accounts

Management Experience
Faith Christian Fellowship
Lead Camp Counselor

Ensured all camp rules and regulations were complied

Enforced all policies and rules
Recognized and responded to opportunities for problem solving in the group of campers
Facilitated the supervision of campers while participating in activities
Assigned tasks and schedule breaks for counselors
Encouraged cooperation, teamwork, and participation from camp counselors
Observed and maintained daily alertness for illness and/or injury for any campers

Velocity Hair Studio

Reception Manager

Baltimore, MD
May 2012August 2013

Baltimore, MD
Jan 2009May 2012

Supervised the professional greeting of clients and visitors to the highest standards
Managed client reservations to ensure accurate processing
Recruited, inducted, and trained receptionists
Reviewed existing standards and procedures while implementing new practices to ensure a seamless delivery of services
Managed the implementation for any change or upgrade in software systems

References
Clinton Anderson
Supervisor at Xerox
(304)-303-3992
Shi Collins
Salon Owner of Velocity Hair Studio
(443)-360-8108
Hyacinth
Owner of Dominion Tax Properties
(202)-569-3615