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Installing
Microsoft
Windows 10 on
an HP ProBook
or EliteBook
Notebook PC
RevisionV 1.0
October 15, 2015
Commercial Managed IT
Table of contents
1 Executive Summary ............................................................................................. 3
2 System Requirements and Prerequisites ................................................................ 3
2.1 Preinstalled Models ...........................................................................................................................3
2.2 Requirements & Prerequisites.........................................................................................................4
3 Installing the OS, Drivers, and Enhancements ........................................................ 4
3.1 Installation Steps ...............................................................................................................................4
3.2 Drivers and Enhancements ..............................................................................................................6
Appendix A: Using HP SoftPaq Download Manager .................................................. 13
Using HP SoftPaq Download Manager to update the current platform ...................................... 13
Using HP SoftPaq Download Manager to download SoftPaqs for multiple platforms ............ 15
NOTE: Additional information is available via the SDM Support Forum (SDM -> Help ->
Support Forum) ..................................................................................................... 18
Appendix B: Minimum Required BIOS Versions ........................................................ 19
Checking BIOS Version .......................................................................................................................... 19
Updating BIOS ......................................................................................................................................... 19
Appendix C: Windows 10 Product Guide .................................................................. 20
Appendix D: Installing .NET Framework 3.5 on Windows 10...................................... 21
Important notes ..................................................................................................................................... 21
Installing .NET Framework 3.5 on demand ....................................................................................... 21
Using the Control Panel to enable .NET Framework 3.5 ................................................................ 22
References ........................................................................................................... 23
For more information ........................................................................................... 23
1 Executive Summary
This white paper provides instructions for installing the 64-bit versions of Microsoft Windows 10 operating systems
(OSs) along with applicable HP drivers and applications on supported HP EliteBook and HP ProBook Notebook PC models.
Windows 10 is the latest client operating system from Microsoft. It features a modern user interface while maintaining all of
the compatibility, manageability, and security features for which Windows is known.
Target audience: This white paper is intended for IT staff.
WARNING
Before proceeding with the installation of Windows, you should back up all
personal data, such as files, photos and videos. If not backed up, your personal
data will be lost.
A supported HP business notebook PC model with DPK injected, Retail Key or KMS server with Volume License (VL)
Windows OS recovery media provided by HP; if you are using media from an alternate source, consider the following:
A product ID (PID)1 will be required
NOTE: The HP OS Media only contains the default key, so if DPK is not injected in the BIOS then that key will be
required
Booting to Window Preinstallation Environment (WinPE) for hard-drive formatting or other activities requires
WinPE 4.0
IMPORTANT
Make sure you have the latest compatible versions of drivers and enhancements
(Tables 1-8). In addition, you must have a Microsoft operating system license for
each system on which you install Windows 10 Pro. The Windows 10 Pro license
allows you to use Windows 7 Professional, Windows 8.1 Pro, or Windows 10 Pro.
1. Connect to AC power.
2. Depending on the particular Internet connection(s) being used, download the driver(s) for the network interface card
and/or wireless LAN adapter driver. Save to a USB storage device or optical media.
Contact your network administrator to properly set up the networking components of Windows 10.
3. Verify BIOS version per Appendix B. Update if necessary.
4. Verify the following in F10 Setup
Install the drivers and enhancements listed in Tables 1-8 as needed per platform using HP SoftPaq Download
Manager (available from www.hp.com/go/sdm); alternatively, you can download individual SoftPaqs from the
HP website.
For more information, refer to Appendix A: Using HP SoftPaq Download Manager.
IMPORTANT
HP recommends you review your power management settings prior to using the
notebook.
Version
Softpaq
1.7.43.22 A,1
SP71725
1.1,1,1
SP71882
7.9.339.0,A,1
SP71916
7.9.339.0,A,1
SP71914
12.1803.2.8 A,1
SP71852
12.1803.5.7 A,1
SP71871
1.1.0.63 A,1
SP71700
3.6.2.0,A,3
SP71484
10.20 A,1
SP71857
7.9.339.0,A,1
SP71917
1.1.5.1 A,1
SP71707
4248 F,2
SP72379
18.1.1525.1470 F,1
SP72010
10.1.1.9 A,1
SP71864
20.1 A,1
SP71849
11.0.0.1153 A,2
SP71838
14.5.0.1081,A,2
SP71863
18.11.0.8,P,2
SP71972
3.7720.10422.10 C,4
SP71674
6.0.1.7556 A,1
SP71865
10.0.370.97 A,1
SP71719
19.0.12.1,A,3
SP72041
4.5.307.0 A,1
SP71833
Table 2. Minimum recommended software versions for the HP EliteBook 820 / 840 / 850 G2
Name
Version
Softpaq
1.7.43.22 A,1
SP71725
15.20 F,3
SP72377
1.1,1,1
SP71882
7.9.339.0,A,1
SP71916
7.9.339.0,A,1
SP71914
HP 3D Driveguard 6
6.0.27.1, A,1
SP71708
12.1803.2.8 A,1
SP71852
12.1803.5.7 A,1
SP71871
1.1.0.63 A,1
SP71700
3.6.2.0,A,3
SP71484
10.20 A,1
SP71857
7.9.339.0,A,1
SP71917
1.1.5.1 A,1
SP71707
4248 F,2
SP72379
18.1.1525.1470 F,1
SP72010
10.1.1.9 A,1
SP71864
20.1 A,1
SP71849
11.0.0.1153 A,2
SP71838
14.5.0.1081,A,2
SP71863
18.11.0.8,P,2
SP71972
3.7720.10422.10 D,4
SP72075
6.0.1.7556 A,1
SP71865
10.0.370.97 A,1
SP71719
19.0.12.1,A,3
SP72041
4.5.307.0 A,1
SP71833
Table 3. Minimum recommended software versions for the HP EliteBook 725 / 745 / 755 G2
Name
Version
Softpaq
1.7.43.22 A,1
SP71725
15.20 F,3
SP72377
2.1.10.295 A,1
SP71847
12.0.1.695,A,1
SP71995
7.35.267.5 A,1
SP72009
1.1,1,1
SP71882
7.9.339.0,A,1
SP71916
7.9.339.0,A,1
SP71914
HP 3D Driveguard 6
6.0.27.1, A,1
SP71708
12.1803.2.8 A,1
SP71852
12.1803.5.7 A,1
SP71871
1.1.0.63 A,1
SP71700
3.6.2.0,A,3
SP71484
10.20 A,1
SP71857
7.9.339.0,A,1
SP71917
1.1.5.1 A,1
SP71707
10.0.0.318 B,9
SP71815
1.00 A,9
SP71878
6.0.1.7556 A,1
SP71865
10.0.370.97 A,1
SP71719
19.0.12.1,A,3
SP72041
4.5.307.0 A,1
SP71833
Table 4. Minimum recommended software versions for the HP EliteBook Folio 1020 G1
Name
Version
Softpaq
1.1,1,1
SP71882
7.9.339.0,A,1
SP71916
7.9.339.0,A,1
SP71914
3.6.2.0,A,3
SP71484
10.20 A,1
SP71857
7.9.339.0,A,1
SP71917
1.1.5.1 A,1
SP71707
4248 F,2
SP72149
18.1.1525.1470 F,1
SP72010
10.1.1.9 A,1
SP71864
20.1 A,1
SP71849
11.0.0.1153 A,2
SP71838
14.5.0.1081,A,2
SP71863
18.11.0.8,P,2
SP71972
3.7720.10422.10 C,4
SP71674
6.0.1.7556 A,1
SP71865
10.0.370.97 A,1
SP71719
4.5.307.0 A,1
SP71833
19.0.12.0,A,2
SP72042
Table 5. Minimum recommended software versions for HP ProBook 430 / 440 / 450 / 470 G2
Name
Version
Softpaq
15.20 F,3
SP72377
7.35.275.2 B,1
SP71994
12.0.1.695,A,1
SP71995
7.35.267.5 A,1
SP72009
1.1,1,1
SP71882
7.9.339.0,A,1
SP71916
7.9.339.0,A,1
SP71914
HP 3D Driveguard 6
6.0.27.1, A,1
SP71708
12.1803.2.8 A,1
SP71852
12.1803.5.7 A,1
SP71871
3.6.2.0,A,3
SP71484
10.20 A,1
SP71857
7.9.339.0,A,1
SP71917
1.1.5.1 A,1
SP71707
4248 F,2
SP72379
18.1.1525.1470 F,1
SP72010
10.1.1.9 A,1
SP71864
11.0.0.1153 A,2
SP71838
14.5.0.1081,A,2
SP71863
18.11.0.8,P,2
SP71972
10.0.0.318 B,9
SP71815
10.1.505.2015 A,1
SP72443
6.0.1.7556 A,1
SP71865
1.0.0.40 A,2
SP72162
2023.10.415.2015,A,3
SP72161
10.0.370.97 A,1
SP71719
19.0.12.1,A,3
SP72041
4.5.307.0 A,1
SP71833
Version
Softpaq
15.20 F,3
SP72377
2.1.10.295 A,1
SP71847
7.35.275.2 B,1
SP71994
12.0.1.695,A,1
SP71995
7.35.267.5 A,1
SP72009
1.1,1,1
SP71882
7.9.339.0,A,1
SP71916
7.9.339.0,A,1
SP71914
HP 3D Driveguard 6
6.0.27.1, A,1
SP71708
3.6.2.0,A,3
SP71484
10.20 A,1
SP71857
7.9.339.0,A,1
SP71917
1.1.5.1 A,1
SP71707
10.0.0.318 B,9
SP71815
10.1.505.2015 A,1
SP72443
6.0.1.7556 A,1
SP71865
1.0.0.40 A,2
SP72162
2023.10.415.2015,A,3
SP72161
10.0.370.97 A,1
SP71719
19.0.12.1,A,3
SP72041
4.5.307.0 A,1
SP71833
10
Name
Version
Softpaq
1.7.43.22 A,1
SP71725
15.20 F,3
SP72377
2.1.10.295 A,1
SP71847
12.0.1.695,A,1
SP71995
7.35.267.5 A,1
SP72009
HP 3D Driveguard 6
6.0.27.1, A,1
SP71708
HP Hotkey Support 5
5.0.28.1 A,1
SP71790
12.1803.2.8 A,1
SP71852
12.1803.5.7 A,1
SP71871
3.6.2.0,A,3
SP71484
10.10 A,1
SP71854
1.1.5.1 A,1
SP71707
10.0.0.318 B,9
SP71815
10.1.505.2015 A,1
SP72443
10.0.370.97 A,1
SP71719
19.0.12.1,A,3
SP72041
4.5.307.0 A,1
SP71833
Version
Softpaq
1.7.43.22 A,1
SP71725
15.20 F,3
SP72377
12.0.1.695,A,1
SP71995
7.35.267.5 A,1
SP72009
7.9.339.0,A,1
SP71916
7.9.339.0,A,1
SP71914
HP 3D Driveguard 6
6.0.27.1, A,1
SP71708
HP Hotkey Support 5
5.0.28.1 A,1
SP71790
12.1803.2.8 A,1
SP71852
12.1803.5.7 A,1
SP71871
3.6.2.0,A,3
SP71484
10.10 A,1
SP71854
7.9.339.0,A,1
SP71917
11
1.1.5.1 A,1
SP71707
4248 F,2
SP72379
18.1.1525.1470.F1
SP72010
10.1.1.9 A,1
SP71864
20.1 A,1
SP71849
11.0.0.1153 A,2
SP71838
14.5.0.1081,A,2
SP71863
18.11.0.8,P,2
SP71972
10.0.0.318 B,9
SP71815
10.0.370.97 A,1
SP71719
19.0.12.1,A,3
SP72041
4.5.307.0 A,1
SP71833
NOTE
Additional software may require Microsoft .NET. Refer to Appendix D for details
on installing .NET Framework.
12
NOTE:
.NET Framework 3.5 SP1 is required. Refer to Appendix D for details on installing
.NET Framework.
NOTE
Use the Check software updates for this model option to automatically install
the updates on the current system or to download SoftPaqs to install on
systems similar to the current platform.
6. The current platform will automatically be displayed and selected in the Product Catalog window.
13
7. Select the desired SoftPaqs from the Available SoftPaqs list (Figure A-2).
Figure A-2. Available SoftPaqs list
8. After selecting the desired SoftPaqs, the following options are available in the Downloaded SoftPaqs window:
Download Only, Download and Unpack or Download and Install (Figure A-3).
Figure A-3. Downloaded SoftPaqs window
Download Only this option will download all selected SoftPaqs to C:\ProgramData\HP\HP SoftPaq Download
Manger\SWDownload.
Download and Unpack this option will download all selected SoftPaqs to C:\ProgramData\HP\HP SoftPaq
Download Manger\SWDownload and unpack each individual SoftPaq in a unique folder based on SP#: (i.e. \SPxxxxx).
Download and Install this option will download all selected SoftPaqs to C:\ProgramData\HP\HP SoftPaq Download
Manger\SWDownload and then install each individual SoftPaq on the current system.
14
15
6. Prior to downloading the SoftPaqs, set your download preferences in the Configuration Options window (Figure A6) accessed from the Tools menu (ToolsConfiguration Options).
Figure A-6. Download tab in Configuration Options window
7. Additional customizations are available through the Unpack tab (Figure A-7).
Figure A-7. Unpack tab in Configuration Options window
16
Unpack Directory this field allows the user to change the location where the SoftPaqs will be unpacked once they
are downloaded.
Separate by SoftPaq Names this option will unpack all selected SoftPaqs in the folder designated in the Unpack
directory. Individual SoftPaqs will be unpacked in a unique folder based on SP Name (i.e. HP Universal Camera
Driver) according to SoftPaq category (Driver Video, Driver Audio, etc.). Figure A-9 shows an example of this
folder structure.
Figure A-9. Example of folder structure separated by SoftPaq Name
17
8. After selecting the desired SoftPaqs, the following options are available in the Downloaded SoftPaqs window:
Download Only or Download and Unpack (Figure A-10).
Figure A-10. Downloaded SoftPaqs window
Download Only this option will download all selected SoftPaqs according to the settings established in the
Download tab in the Configuration Options dialog. Default is Single Folder set to C:\SoftPaqDownloadDirectory.
Download and Unpack this option will download all selected SoftPaqs according to the settings established in the
Unpack tab in the Configuration Options dialog. Default is Legacy Behavior (unpack in Download directory)
C:\SoftPaqDownloadDirectory.
9. After downloading is complete, the SoftPaqs can either be installed directly or imported into your respective
management solution.
For more technical information about using HP SoftPaq Download Manager, please refer to the User Guide at
www.hp.com/go/sdm.
NOTE: Additional information is available via the SDM Support Forum (SDM -> Help -> Support Forum)
18
HP EliteBook 1040 G2
1.03
HP EliteBook 820/840/850 G2
1.07
HP EliteBook 725/745/755 G2
1.08
1.06
HP ProBook 430/440/450/470 G2
1.15
HP ProBook 445/455 G2
1.31
HP ProBook 645/655 G1
1.34
HP ProBook 640/650 G1
1.34
Updating BIOS
1.
2.
3.
4.
5.
6.
7.
8.
9.
19
Go to www.microsoft.com/download.
2.
20
Installing .NET Framework 3.5 on demand (that is, when an application that requires .NET Framework 3.5 finds that
this version is not available).
Important notes
Use .NET Framework 3.5 for applications built for versions 3.5, 3.0, and 2.0.
Installing a Windows language pack on Windows 10 before installing .NET Framework 3.5 causes the .NET Framework
3.5 installation to fail. Thus, you should install .NET Framework 3.5 before installing any Windows language packs.
Windows CardSpace is not available with .NET Framework 3.5 on Windows 10.
If you have an Internet connection, you can select Install this feature to enable .NET Framework 3.5.
21
22
References
Microsoft .NET Framework
http://www.microsoft.com/net/
Microsoft Windows 10 Compatibility Center
http://www.microsoft.com/en-us/windows/compatibility/en-us/CompatCenter/Home
HP Support & Drivers Page
http://www.hp.com/go/support
HP & Windows 10 Page
http://www8.hp.com/us/en/ads/windows10/business.html
Copyright 2015 HP Development Company, L.P. The information contained herein is subject to change without notice. The only
warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.
Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or
omissions contained herein.
Microsoft and Windows are registered trademarks of Microsoft Corporation in the U.S. and/or other countries.
4AA6-2538ENW, October 2015