EQ Mastery

2 Day Training Program

for Success

& Higher

Productivity
Emotions Drive People. People Drive Performance.

Date :

HRDF Claimable Under

SBL Scheme

6 - 7 SEPTEMBER 2016

Empire Hotel, Subang Jaya

Time : 9.00 am to 5.00 pm

About The Program

Emotional Intelligence is the capacity to
recognise and effectively manage emotions in
ourselves and with others. Emotional Intelligence
increases our ability to make good decisions, build
relationships, deal with stress, and cope with
change. Emotional Intelligence is now recognized
as an important aspect of management, leadership
and teamwork as competencies owing their origin
to emotional states are at least as important as
technical abilities.

Being emotionally intelligent means using

emotional data effectively and research shows
this blending of thinking plus feeling drives effective
decision-making, engagement, and superior
collaboration. These learnable and measurable
skills of emotional intelligence are central to
personal and professional success.
In order to navigate todays turbulent marketplace,
new level of awareness and relationship
management are required. With this course, you
will be able to identify and model the competencies
and underlying behaviors of an emotionally
intelligent leader.
Using a variety of practical exercises, participant
will learn an actionable, practical, simple process
that facilitates performance and generate more
successful outcomes in the workplace.

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Participants will learn to

Understand and use a framework for
emotional intelligence in work and life.
Practice the 8 core competencies of
Emotional Intelligence.
Increase self awareness with an EQ selfassessment.
Create positive change by increasing
emotional intelligence.
Identify strengths & development
opportunities to improve leadership
effectiveness, self motivation and team
performance.
Be able to acknowledge and empathize
with others to enhance relationships &
collaboration.
Be able to handle difficult interpersonal
issue more confidently.
Gain insight into the emotional drivers of
behaviour.

SPECIAL BONUS VALUE

Get A COMPLIMENTARY
Personalized Assessment EQ
Report / Profile from USA worth
USD 100 When You Signup Today.
( limited to first 15 participants )
Discover Everything You Dont
Know About Yourself !

Two-day Program Outline

Emotional Intelligence In A Nutshell

Defining Emotional Intelligence (EQ).

The Benefits Of Becoming More Emotionally Intelligent.
Outlining The Core EQ Competencies.
A Framework To Develop EQ Competencies.

The Key To Emotional Freedom

Methodology

lecture brief, group work,

interactive discussion,
proven model, role play,
games, video
presentation, real life
examples, coaching at
work, exercises &
experiential sharing.

Self-awareness For Vision Field Expansion.

Recognizing Emotion Triggers And Hijackers.
Pattern Identification & Recognizing Your Range Of
Choices.
Understanding Your Emotional Responses & Their Impact
On Others.
Increasing The Range Of Your Emotional Vocabulary.
Balancing The Impact Of Head, Heart And Guts On
Behaviour.

Steps Towards Building A Self-manager

The Importance Of Managing Your Own Emotions

Identifying Strategies To Stay Focus & Calm Under
Pressure.
Setting Up Yourself For Success & Be Motivated To
Achieve Goals.
How To Make The Best Out Of Difficult Situations.
Expanding Your Behavioural Repertoire For Personal
Effectiveness.

The Powerful People- Centric Leader

Target Audience
working executives, corporate
managers and team leaders
who are interested in
managing themselves and
others more effectively to
enhance personal and
professional relationships.
and anyone looking into
breakthrough results in
balancing between their live
and work for success.
* In-house training available upon request

The Skills Of Building Empathy & Engagement.

Building Stronger Customer Relationship At Workplace.
Tips To Effective Managing Emotions With Your Team
Keys To Communicating Effectively To Foster
Collaboration.
Mastering The Influencing Skills For Optimal
Performance.

Application Of EQ In Your Daily Work

Reframing Your Perspective.

Activating Your Internal GPS.
Transforming Stressful Scenarios Into Positivity.
Designing Personal Action Plan.

Venue : _____________________________
Date

: _________________________

Time

: 9.00 am 5.00 pm

Registration Form
Program Title : EQ Mastery for Success
& Higher Productivity
Email training@ideapro-logix.com.my

Name of Company

Trainers Profile
Chiang PH, CCMP, CEQ is an industry specialist in
the areas of corporate sales, administrative,
human resources and management. She has 20
years of working experience that comes from
diversified industries which include consumer
retail chain store, semiconductors, customer
service, insurance, manufacturing, multi-level
marketing,
property
development,
and
international trading.

Chiang PH is currently a RPL Master Assessor, a

Certified Coach & Mentor Professional and a
Certified PSMB Trainer (Ref TTT/3741). She is
also a Certified Emotional Intelligence ( EQ )
practitioner specialised in motivation, customer
relationships,
administrative
office
management, & sales management. Her
wealthy working experience with various
multinational companies which includes
American, Japanese, German & Chinese has
made her to be truly versatile and adaptable
person in the corporate world.
She has excellent communication skills & speak
with total confidence. Her enthuthiasistic
energy & unique style in training that focus on
practical approach (non theory based)
combined with heartfelt compassion and result
driven mentality always command high rating
score and continual praise from her audience.
HRDF CLAIMABLE UNDER SBL SCHEME

Course Fee
RM 1950 / participant plus GST (inclusive course
materials, lunch, tea-breaks & certificate of attendance.)

EARLY BIRD Discount RM 1850 / participant plus

GST for registration received 2 weeks before course date.

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Address ________________________________________
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Contact Person __________________________________
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Mobile________________Email_____________________
Name of Participants: (Write In block letter)
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Ideapro Logix Sdn Bhd (634999 D)

Tower 2, Level 15-C, Boulevard Subang Jaya
Jalan SS12/1, Wangsa Baiduri,
47500 Subang Jaya, Selangor, Malaysia

Tel 03 563 54113 Fax 03 563 52520

www.ideapro-logix.com.my