01PBI Sales Cloud R7 Overview

1
Copyright 2013, Oracle and/or its affiliates. All rights reserved.
Proprietary and Confidential - Distributed to Authorized Customers.
Subject to Safe Harbor.
ORACLE SALES CLOUD

IMPLEMENTATION
PARTNER
ORACLE SALES
CLOUD
BOOTCAMP
IMPLEMENTATION PARTNER WORKSHOP
Oracle Sales Cloud
Overview
2
Oracle Product Development

July 2013
Safe Harbor Statement

The following is intended to outline our general product direction. It is intended
for information purposes only, and may not be incorporated into any contract.
It is not a commitment to deliver any material, code, or
functionality, and should not be relied upon in making
purchasing decisions. The development, release, and timing of
any features or functionality described for Oracles products
remains at the sole discretion of Oracle.
Content Subject to Change

The information in this presentation is correct as of the recording date.
However, Oracle Sales Cloud continues to evolve and software patches are
applied frequently; therefore this information is subject to
change. Check with your Oracle Representative for updates.
This content is not warranted to be error-free.
Agenda
Objectives
Oracle Customer Experience Portfolio
Customer Successes
Oracle Sales Cloud Current Capabilities
Workshop Topics
Objectives
Interactive, hands-on training that is implementation oriented

Cover product and process related topics
Sustain SI partner competence by building and managing knowledge
base of best practices
Resolve ongoing implementation issues rapidly by creating office
hours calls
Agenda
Objectives
Customer Successes
Workshop Topics
Oracle Customer Experience

In Store
Contact Center
Social
Field Service
Mobile
Web
Oracle
Marketing
Direct Sales
Oracle
Commerce
Oracle
Sales
Oracle
Service
Oracle
Social
Channel Sales
Foundational Tools
Oracle Cloud
Infrastructure and
Platform Services
Complete portfolio of best-of-breed

solutions to deliver better customer
experiences
Oracle Mobile, Portal

and Content Tools
Oracle MDM, BI and

Decisioning Tools
Oracle Integration and

BPM/SOA Tools
Deployed modularly for discrete

business problems or as a suite of
applications to address touch points
across the customer lifecycle
Open and standards based,

enabling extension and
integration with existing and
third party solutions
Oracle Sales
Sales Force
Automation
Territory and
Quota Mgmt.
Boost productivity to Do More

with easy-to-use applications that
leverage the combined
knowledge of your company and
are available where ever needed
Incentive
Compensation
Sales
Forecasting
Partner
Relationship
Mgmt.
Empower executives and

managers to Know More and so
streamline operations, drive key
strategic decisions and increase
performance
Social
Selling
Allow your company to Grow More

with advanced territory and quota
management, incentive
compensation, and partner
relationship management,
Oracle Sales
Key Investment Priorities
Easy to Use Solutions
Provides an easy to
use and understand
User Experience,
minimizing required
training, and allowing
users to be
productive quickly
10
Anytime Anywhere
Access
Provides tablet,
smart phone, and
laptop solutions that
allow sales reps,
managers and
executives to access
sales and
opportunity
information from
anywhere
Modern Sales Team

Communication and
Collaboration
Enables Sales Reps,

Managers and
Executives the ability
to leverage social
tools to better
communicate,
collaborate, and
exchange
documentation
The Right Information

Where Needed, When
Needed
Provides the right

information, in the
right format, at the
right time, and on
any platform
Configure, Extend,
Integrate
Providers the ability

to leverage easy-touse tools, and open,
standards based
APIs to configure
Oracle Sales to meet
the unique needs of
any customer
Gartner Feedback
With Release 7, Oracle Sales Cloud has

attained parity with salesforce.com
Oracle should not shy away from selling to
sales LOB
Oracle offers better economic value:
11
SFDC geographic price variance is not

rational
SFDC nickel and dimes for services like

sandbox
SFDC has different configuration tools for

web and mobile
Oracle Sales Cloud functionality is
competitive against salesforce.com.

Dont shy away from deals where the
buyer is the sales LOB
The first thing is the WOW test is it
going to be simple to use? You

definitely passed that test
SFDC is not particularly strong in
terms of mastering customer data. You

should really force the message on
Customer Data Hub
- Distinguished Analyst, Gartner
Agenda
12
Objectives
Customer Successes
Workshop Topics
Oracle Sales Cloud Customers

Total Customers
250(+)
Live
50(+)
# of Industries
17
# of Data Center Locations
# of Countries
69
# of Transactions Per Week
10 Million +
Fusion Applications as a Suite has over 500 customers including ERP + HCM with 130 live
13
Oracle Sales Cloud Customers by Industry
14
Oracle Sales Cloud Customers
15
Oracle Sales Cloud Live @ Oracle

25,000 Worldwide Sales Users
6,000 8,000 daily unique users
70,000 daily sessions
137 Countries
395,000 Companies
1,200,000 Sales Accounts
3,500,000 contacts
1,000,000 opportunities
1,500,000 leads
6,000 opportunities updated daily
3,850 Incentive Compensation Plans
16
Agenda
17
Objectives
Customer Successes
Workshop Topics
Key Capabilities in R7
Simplified UI to enable sales to complete most
common tasks
Contextual collaboration on Customer, Partner,
Lead, Opportunity objects

Integrated Lead generation from marketing & Social
channels
Access SFA on Android devices
Enhanced Address Cleansing capabilities
Enhanced reporting and scheduling capabilities with
BI Answers
Configurable approval workflows and BPM support
Programmatic migration of configurations
18
ISV Partner Strategy

Customers need a Customer Experience Platform
That is extensible with SaaS solutions from partners & ISVs
Oracle Cloud provide a platform for partners to extend and integrate
with Oracle SaaS Applications

ISVs can run their applications on Oracle Cloud as an alternative to Force.com
Customers can implement bespoke extensions using Oracle Cloud - Groovy, Java
85 ISVs have already certified Oracle Sales Cloud
An additional 165 are developing certifications over the next 6 months
Oracle already has joint customers with Cloud Partners & Oracle Sales
Cloud
19
Oracle is introducing an Application Exchange/Store at OOW 2013
Workshop Topics
Day 2
Day 1
Overview
Security (continued)
Implementation Process and
Sandboxes and Composers
Tools
Territory Management
Initial Setup Tasks

Resources (Users)
Security
21
Workshop Topics
Day 4
Day 3
Account and Contact
Extending the Application
(continued)
Management
Lead Management
File Import
Opportunity Management
Sales Analytics
Forecasting Setup
Extending the Application
22
Workshop Topics
Day 5
Sales Analytics (continued)
Mobile Implementation
Eloqua Integration
Migrating Setup Data and
Customizations
23
Take Aways
Continue to innovate at a rapid pace
Encourage user adoption with no training
user experience
Provide the application and data where it is
needed, when it is needed
Empower customers with a highly
configurable solution
24
25

01PBI Sales Cloud R7 Overview

Încărcat de

Informații document

Drepturi de autor

Formate disponibile

Partajați acest document

Partajați sau inserați document

Opțiuni de partajare

Vi se pare util acest document?

Este necorespunzător acest conținut?

Drepturi de autor:

Formate disponibile

01PBI Sales Cloud R7 Overview

Încărcat de

Drepturi de autor:

Formate disponibile

1

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

Proprietary and Confidential - Distributed to Authorized Customers.

Subject to Safe Harbor.

ORACLE SALES CLOUD

Oracle Sales Cloud

Oracle Product Development

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

Proprietary and Confidential - Distributed to Authorized Customers.

Subject to Safe Harbor.

Safe Harbor Statement

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

Proprietary and Confidential - Distributed to Authorized Customers.

Subject to Safe Harbor.

Content Subject to Change

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

Proprietary and Confidential - Distributed to Authorized Customers.

Subject to Safe Harbor.

Oracle Customer Experience Portfolio

Oracle Sales Cloud Current Capabilities

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

Proprietary and Confidential - Distributed to Authorized Customers.

Subject to Safe Harbor.

Interactive, hands-on training that is implementation oriented

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

Proprietary and Confidential - Distributed to Authorized Customers.

Subject to Safe Harbor.

Oracle Customer Experience Portfolio

Oracle Sales Cloud Current Capabilities

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

Proprietary and Confidential - Distributed to Authorized Customers.

Subject to Safe Harbor.

Oracle Customer Experience

Complete portfolio of best-of-breed

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

Oracle Mobile, Portal

Oracle MDM, BI and

Oracle Integration and

Deployed modularly for discrete

Proprietary and Confidential - Distributed to Authorized Customers.

Subject to Safe Harbor.

Open and standards based,

Boost productivity to Do More

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

Empower executives and

Proprietary and Confidential - Distributed to Authorized Customers.

Subject to Safe Harbor.

Allow your company to Grow More

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

Modern Sales Team

Enables Sales Reps,

Proprietary and Confidential - Distributed to Authorized Customers.

The Right Information

Provides the right

Subject to Safe Harbor.

Providers the ability

With Release 7, Oracle Sales Cloud has

SFDC geographic price variance is not

SFDC nickel and dimes for services like

SFDC has different configuration tools for

Copyright 2013, Oracle and/or its affiliates. All rights reserved.

Proprietary and Confidential - Distributed to Authorized Customers.

Oracle Sales Cloud functionality is

competitive against salesforce.com.