GARAGE

MANAGEMENT
CASE STUDY

CLIENT PROFILE
The Client is Garage Owner providing Car Maintenance services for local customers
and now Client want a System that can manage maintenance requests online through
Car Maintenance and Garage Management System.

Business Needs
Client wanted a System that can manage
maintenance requests online through Car
Maintenance and Garage Management System.
Car maintenance and Garage management
system is a portal that involves interaction
between consumers, garage owners and the
grossiers. Consumers request the best deal for
the maintenance of their car in the nearest
vicinity (15 KM) of their home and thus, receive
an email having the best offer price along with
maintenance job details and list of garage
owners. Consumer can then go to one of the
garage owners from the list to get their car
maintenance done at the best offer price given
in the email. Garage owners can order parts
required to get the maintenance job done to
the grossier by making use of external ordering
system via web services integration and call to
external system interface.

Gateway Solution
Our team went through clients requirement
and designed a workflow solution where Admin
can change business rule parameter which is
used to calculate offer price for different
maintenance job at runtime.
Admin has also been provided a facility to
generate Test report for 2000 license plate
numbers to verify business rule implementation
to calculate offer price generation process. The
statistics generated provides details on total
success & failure rates for offer generation. The

Copyright 2012 Gateway TechnoLabs Pvt. Ltd.

test report generated also provides information

regarding why offer cannot be made for a
specific license plate number. This helps the
admin to make necessary changes in the
business rule parameters.
Garage Owner can use this site for processing
the customers request for the car
maintenance. Garage owner can order parts
required for maintenance to the grossier to
which they are registered. Admin handles the
complete site management, report generation,
business rule management etc.
Role based login panel (Front UI user,
Sellers or administrator)
Dynamic management of categories
and subcategories
Dynamically manageable menus, links
and static pages
Template based user configurable news
letters
Trigger based mail management with
user defined email templates
Integrated online payment gateway
with payment tracking and follow up
with emails

Challenges
The main challenge was to support
hundreds of concurrent users
requesting maintenance job offer from
Car maintenance and Garage
management system, following tasks to

CLIENT PROFILE
The Client is Garage Owner providing Car Maintenance services for local customers
and now Client want a System that can manage maintenance requests online through
Car Maintenance and Garage Management System.

be done at runtime for individual offer

request
Calculate best offer price by applying
complex business rules on the web
service response based on the car type
and maintenance job selected.

details from external database and to

ensure data across the two databases
are in sync

BENEFITS

Localized search based on post code to

retrieve nearest Garage owner list in 15
KM range.
Package information in an email and
send the same to the consumer email
address provided.
Edit quote implementation in the admin
section that provides details to admin
as to why a particular maintenance job
offer request could not be processed
automatically by the system.

Car maintenance and Garage

management system generated close to
15,000 offer request on the first day
Next page has details on Car
maintenance and Garage management
system visitor statistics
Car maintenance and Garage
management system had close to
27,000 unique visitors on the first day
of the launch
There were around 4000 concurrent
users on the site for around one hour

Implementation of auto schedulers jobs

to import Garage owner & grossier

Technology
Database Server: MS SQL Server 2000
Application Server: Windows 2003 Enterprise server
Web Server: IIS 6.0
Application Scripting: JavaScript, DHTML
Web Languages: ASP.NET(C#), XML
External tool used: ABC PDF.NET 5.0 to generate offer email in PDF format Integration of the
website with www.statcounter.com to view site visitor statistics
Development IDE: MS Visual Studio.Net 2003

Industry
Automotive

Copyright 2012 Gateway TechnoLabs Pvt. Ltd.

CLIENT PROFILE
The Client is Garage Owner providing Car Maintenance services for local customers
and now Client want a System that can manage maintenance requests online through
Car Maintenance and Garage Management System.

Screenshots:

Copyright 2012 Gateway TechnoLabs Pvt. Ltd.

CLIENT PROFILE
The Client is Garage Owner providing Car Maintenance services for local customers
and now Client want a System that can manage maintenance requests online through
Car Maintenance and Garage Management System.

NINtec defines designs and delivers IT-enabled business solutions that help Global 2000 companies win
in a flat world. These solutions focus on providing strategic differentiation and operational superiority
to clients. NINtec creates these solutions for its clients by leveraging its domain and business expertise
along with a complete range of services.
With NINtec, clients are assured of a transparent business partner, world-class processes, speed of
execution and the power to stretch their IT budget by leveraging the Global Delivery Model.

Gateway TechnoLabs Pvt. Ltd.

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Head Office: 8 Floor, Corporate House, Bodakdev, Ahmedabad 380 054, India
Telephone: +91-79-26852554/5/6
Fax: +91- 79 26858591, www.gatewaytechnolabs.com

Copyright 2012 Gateway TechnoLabs Pvt. Ltd.