Vingcard Manual PDF

2100 PLUS V1.
6a
System Handbook
June 26, 2003
About this Handbook

Information in this document is subject to change without notice and does not represent a commitment on the
part of VingCard Systems Inc., Dallas, Texas, USA or VingCard, a.s., Norway. While an effort has been
made to insure that the manual is accurate, VingCard Systems makes no warranty of any kind, including any
warranties of merchantability or fitness for a particular purpose with regard to this manual. VingCard
Systems assumes no responsibility or liability for errors in this handbook or for any incidental or
consequential damages arising from the use of this manual in operating equipment or in connection with
operation of the equipment.
Federal Communications Commission

Radio Frequency Interference
Warning: Equipment described in this handbook generates, uses and can radiate radio frequency energy,
and if not installed and used in accordance with this handbook may cause interference to radio
communications. The equipment has been tested and found to comply with the limits for a Class A
computing device pursuant to Subpart J of Part 15 of FCC Rules, which are designed to provide reasonable
protection against such interference when operated in a commercial environment. Operation of this
equipment in a residential area is likely to cause interference, in which case the user, at his own expense,
will be required to take whatever measures may be necessary to correct the interference.
1996-2002 VingCard, AS.
VingCard is a registered trademark of TrioVing a.s and VingCard a.s.
Trademarks:
VingCard 2100 MS
Contents
Table of Contents
1. SYSTEM OVERVIEW .............................................................................................................................1
1.1
SPECIFICATIONS .................................................................................................................................6
1.1.1
Dimensions ............................................................................................................................6
1.1.2
Electrical Specifications ........................................................................................................6
1.1.3
Environmental Specifications ................................................................................................7
1.1.4
Output: Extended Access Controller.....................................................................................7
1.2
TERMS ...............................................................................................................................................7
1.3
CARD FEATURES ................................................................................................................................9

1.3.1
Guest Cards .........................................................................................................................10
1.3.2
Employee Cards...................................................................................................................10
1.3.3
Master Cards .......................................................................................................................15
1.3.4
Special Cards.......................................................................................................................15
1.3.5
System Structure Summary (Chart)......................................................................................17
1.4
DOOR TYPES ....................................................................................................................................19
1.5
EXTENDED ACCESS..........................................................................................................................22
1.6
PASSAGE MODE ...............................................................................................................................22
1.7
AUTO UNLOCK MODE ......................................................................................................................23
1.8
CYLINDER FOR MECHANICAL OVERRIDE .........................................................................................23
1.9
REPORTS ..........................................................................................................................................23
1.9.1
Management Reports ...........................................................................................................23
1.9.2
System Events Reports .........................................................................................................24
1.9.3
Lock Events Reports.............................................................................................................24
1.10
SYSTEM COMMANDS -- A SUMMARY .........................................................................................25
1.11
PASSWORD PROTECTION ............................................................................................................26
1.12
CARD RESOLUTION ....................................................................................................................26
1.13
SYSTEM ALTERNATIVES .............................................................................................................27
2.
1.13.1
Single-User System ..............................................................................................................27
1.13.2
Multi-User System................................................................................................................27
1.13.3
Interface to PMS ..................................................................................................................28
SYSTEM SETUP................................................................................................................................27
2.1
STARTING UP....................................................................................................................................27
2.2
MENUS: DATA SELECTION AND ENTRY ...........................................................................................27
2.3
2.2.1
Add, Remove, Change Commands .......................................................................................28
2.2.2
Selecting Commands and Data............................................................................................28
CONFIGURING THE SYSTEM..............................................................................................................29

2.3.1
System Parameters...............................................................................................................29
2.3.2
Setting Date and Time..........................................................................................................33
2.3.3
Activating User Groups .......................................................................................................34
2.3.4
Defining Locks .....................................................................................................................40
Contents
2.4
3.
VingCard 2100 MS
USING LOCKLINK .............................................................................................................................49

CARDS ................................................................................................................................................51
3.1
PASSWORDS .....................................................................................................................................51
3.2
SELECTING FROM MENUS ................................................................................................................52
3.3
ISSUING CARDS ................................................................................................................................53
3.4
GUEST COMMANDS..........................................................................................................................53
3.5
3.6
4.
3.4.1
Adding a Guest (Checking in)..............................................................................................54
3.4.2
Removing a Guests Card (Checking out) ...........................................................................59
3.4.3
Verifying a Card ..................................................................................................................60
EMPLOYEE CARDS ...........................................................................................................................61

3.5.1
Adding an Employee ............................................................................................................62
3.5.2
Changing an Employee Card...............................................................................................66
3.5.3
Removing an Employee........................................................................................................69
3.5.4
Verifying an Employee Card................................................................................................70
SPECIAL CARDS ...............................................................................................................................70

3.6.1
Fail Safe Cards ....................................................................................................................72
3.6.2
Lock Out Cards/Undo Lock Out Cards................................................................................73
3.6.3
Emergency Cards.................................................................................................................74
3.6.4
Diagnostic Cards .................................................................................................................75
3.6.5
One Shot Cards....................................................................................................................76
SYSTEM OPERATION.....................................................................................................................79
4.1
REPORTS ..........................................................................................................................................79
4.1.1
Generating a Report ............................................................................................................80
4.1.2
Sample Reports ....................................................................................................................81
4.2
BACKING UP THE DATABASE............................................................................................................85
4.3
RESTORING A DATABASE BACKUP ...................................................................................................86
4.4
CONVERTING OLD VERSIONS OF THE DATABASE .............................................................................87
4.5
SETTING DATE AND TIME ................................................................................................................88
4.6
COMMUNICATING WITH LOCKS ........................................................................................................89
5.
4.6.1
Programming Locks.............................................................................................................90
4.6.2
Reading Lock Events............................................................................................................92
4.6.3
Viewing an Event Record.....................................................................................................93
4.6.4
Unlocking a Door ................................................................................................................94
4.6.5
Setting Lock Time.................................................................................................................95
4.6.6
Exiting Locklink Mode .........................................................................................................95
SYSTEM CONTROLLER ................................................................................................................95

5.1
BOOTING THE SYSTEM CONTROLLER (FIRST TIME) .........................................................................95
5.2
POWER SWITCH FUNCTIONS.............................................................................................................96

5.2.1
SUSPEND ............................................................................................................................96
5.2.2
RESUME (exiting the suspend mode) ..................................................................................97
ii
VingCard 2100 MS
5.3
Contents
5.2.3
RESET..................................................................................................................................97
5.2.4
Power off..............................................................................................................................97
5.2.5
Cold Booting........................................................................................................................98
INDICATORS AND MESSAGES ...........................................................................................................98

5.3.1
Low Bat................................................................................................................................99
5.4
POWER SUPPLY ................................................................................................................................99
5.5
BATTERIES .....................................................................................................................................100
5.6
MEMORY CARDS ...........................................................................................................................101
5.7
EJECT BUTTON ..............................................................................................................................101
5.8
CONNECTIONS................................................................................................................................102
5.9
TROUBLESHOOTING .......................................................................................................................103
6.
5.9.1
Server SC ...........................................................................................................................103
5.9.2
Client SC............................................................................................................................103
LOCKSET.........................................................................................................................................105
6.1
6.2
6.3
ELECTRONIC CONTROLS ................................................................................................................108

6.1.1
The Control Module (CM) and the Reader Module (RM)..................................................108
6.1.2
LCU....................................................................................................................................109
6.1.3
Lock Motor Assembly.........................................................................................................110
6.1.4
Battery Pack.......................................................................................................................110
MECHANICAL COMPONENTS ..........................................................................................................112

6.2.1
Lockcase ............................................................................................................................112
6.2.2
Cylinder .............................................................................................................................113
6.2.3
Escutcheons .......................................................................................................................113
INSTALLATION ...............................................................................................................................116
6.3.1
7.
Programming the Lock ......................................................................................................119
CONTROLS......................................................................................................................................119
7.1
REMOTE CONTROLLER...................................................................................................................119
7.2
EXTENDED ACCESS CONTROLLER .................................................................................................127
7.3
ROOM CONTROLLER ......................................................................................................................130
8. SYSTEM MAINTENANCE ..................................................................................................................133

8.1
CYLINDER ......................................................................................................................................133
8.2
LOCKSET MAINTENANCE ...............................................................................................................135

8.2.1
Changing Batteries ............................................................................................................135
8.2.2
Cleaning Escutcheons........................................................................................................135
8.2.3
Lubrication ........................................................................................................................135
8.3
TROUBLESHOOTING .......................................................................................................................136
8.4
LOCKSET REPAIR AND PART REPLACEMENT ..................................................................................145

8.4.1
Removing Escutcheons ......................................................................................................145
8.4.2
Replacing the Reader Module (RM) ..................................................................................145
8.4.3
Changing the Control Module (CM)..................................................................................146
iii
Contents
VingCard 2100 MS
8.4.4
Changing the Male Handle Spindle...................................................................................147
8.4.5
Changing Lock Motor and EMK Switch ............................................................................147
9. PARTS .....................................................................................................................................................151
10.
9.1
2100 CLASSIC LOCKSET.................................................................................................................151
9.2
2100 LOCKCASE ............................................................................................................................152
9.3
2100S/50 CONVERSION SET ...........................................................................................................154
9.4
SYSTEM .........................................................................................................................................156
INTERFACED SYSTEMS ..............................................................................................................157
10.1
PMS CONNECTION ...................................................................................................................159
10.2
PMS PROTOCOL/SPECIFICATIONS ............................................................................................160
10.2.1
Physical Layer ...................................................................................................................160
10.2.2
Message Format ................................................................................................................160
10.2.3
Command Implementation .................................................................................................171
10.2.4
Summary ............................................................................................................................175
10.2.5
Example Communications .................................................................................................177
iv
average guest stay
31
1
1000-series
90
9, 18, 25, 72
batteries
100
AAA
change
8
8 character Grand Master
password
52
99
charging
100
RAM card
101
system controller
battery
99
109, 110, 118
changing
135
external
access area
access point
failure
25, 28, 61, 62, 63
lock
add employee
85, 101
backup cards
low battery safety mode
add employee user group
36
25
door unlock
lock
add guest to room 25, 26, 28, 51, 53,
54
106, 109
low
106
replacement
135
55
battery compartment
36
battery pack
113, 114
add lock 25, 28, 42, 43, 45, 46, 47,
blank screen
96
guest type
add guest user group
boot
48
25, 34, 35
add user group
address
95, 101
building
14
building master
14, 19, 35, 36,
destination
163
40, 42, 45
source, PMS
163
assigning to a door
42
119
example
14
alarm triggering
alphabetic characters
ANSI
ANSI-lock
40
1, 3, 4, 112
112
maximum number of cards 14

button
power
27, 51
answer code
PMS
Anti Tail Gating
119
arrow key 28, 29, 36, 37, 39, 42,

43, 45, 46, 56
ASCII
audit trail
162, 163, 164
160, 163
3, 4, 89, 92
viewing events
93
auto unlock mode
22, 42, 45
72
14, 17, 19, 45
connections
card
102
3, 25, 36, 45
ANSI mag stripe
backup
9, 18, 25
diagnostic
25, 70, 75
duration
37
emergency 15, 17, 25, 70, 74
employee 8, 9, 19, 25, 36, 41

common access
19
expiration
37
independent operation
12
issuing
61
encoding
53, 65
end time
engineering supervisor
13
expiration 1, 8, 20, 29, 31, 56

in a common door
facility code on
failsafe
20
19, 41
9, 15, 17, 25, 70, 72
grand master
guest
15
7, 9, 25, 26, 36, 53
deadbolt override
36
issuing
53
prior to guest's arrival 57

lock out
maximum per room
override
user group
9, 55
HC
housekeeper
housekeeping supervisors
13
ID number
22
information on
insertion
4
101
interrelated
15
issuing
53
lock out
cable
guest
backup
coercivity
database
2100 Plus
72
building
backup
guest
15, 18, 25, 70, 73
longevity
37
lost
9, 53, 54
guest
53, 54
magnetic stripe
master
15, 17, 19, 37, 40
maximum per room
9, 58
memory
25, 101
25, 38
user group
battery
101
channels
one shot
15, 25, 70, 76
grand master
15
override
check characters
162
record of use in a lock
check in
remove guest
53
station
resolution
26
check sum
section
9, 17, 19, 42
3
161
check-in
57
concierge access
47
configuration
57
sections
maximum days
171
system
29
PMS
166
connections
8, 9
time
65
1, 8, 41
component
specifications
guest arrives before check-out
time window
36
3, 20, 25, 26, 53
25
swipe
Completed! Press Enter to
special
13
102
remote controller
early
example
interface
Continue
19
supervisor
27
communication port
service common access
start time
system controller
adding an extra day

PMS
171
contact card
179
locations
102
3
track 3
station
27
Mini DIN
102
type
user group
36
network
102
printer
102
RS-232
102
undo lock out
70
unlock time
37
user ID
verify guest card
173
computing for PMS
171
53
date
101
PMS
166, 173
13, 17, 19, 42, 45
time
29
164
choices
write protect switch

zone
check-out 3, 26, 29, 53, 59, 171,
card limit
card not verified
70
card Time Zones
card types
in menus
52
clear
See keypad:Clear key
client
4, 7
14
coercivity
diagnostic
15
cold boot
95, 98
emergency card
15
command
fail safe cards
15
add, remove, change
grand master cards
15
change employee
27
contact card 1, 3, 27, 49, 89, 92,

102
control module 7, 8, 19, 89, 94,

105, 106, 108, 118, 146
building master
guest
system controller
replacement
146
controls
129
extended access
5, 7, 41, 129
convert
database
87
copies of master cards

28
CPU
15, 68
3, 22
events
22
front desk
26
credit card
cursor
lock out
15
selecting from menus
28
one shot
15
summary
25
>>
28
28
underline
40
section master
change
command codes
check-out time
29
daylight saving time
31
employee
lock
command
9, 25, 66
25, 43, 46, 48
lock time
31
system parameters
29
unlock time
39
PMS
common door
global
119, 133
7, 8, 41, 64
recoding
22
switch
148
40, 45
8, 40, 41, 45
communication
locklink
cylinder 22, 105, 106, 112, 113,
162
19, 20, 40, 41, 47
room numbers
service
163, 164
27, 28, 39
data
events
22
lock
22, 25, 90
25
memory card
PMS
175
binary
160
selection and entry

data area
27
162, 165
data fields
165
data integrity
162
database
3, 47, 51, 87
backup
85
convert
87
restore
86
date
check-out
3, 31
daylight saving time start/end

31
employee expiration
15
events
22
format
29
setting date and time

day
32, 88
33, 88
guest card duration

daylight saving time
31
31, 88
and year change
88
start date
31
DBO
See deadbolt override
deadbolt
1, 15, 22, 25, 36, 106,
device number
device time out
145
deadbolt override
61, 70
deadbolt override
7, 36, 37, 55,
106
on employee cards
on guest cards
on lock readout
37
36, 171
92
default
menus
51
stay
31
unlock time
37
delete employee record
25
delete lock
25
destination
162
device address
164
card expiration
15, 37
164, 171, 177
card verification
70
15, 70, 75
deleting record
69
ID number
69
encoder base
identification number
remote controller
password
system controller
remove
39, 69
report
63, 83
time window
37, 61
user group
35, 36
diagnostic card
dimensions
DLE
161, 165
door
global common
7, 19
in access area
service common
119
door type
19, 40, 43
66, 70
26
user groups
8, 19
door switch
assigning to cards
encoder
66
3, 6, 27, 65
dimensions
for engineering room
40, 41
electrical specifications
for maid closets
40, 41
power supply
global common
41
guest
40
service
40
end time
56
service common
41
engineering supervisor
13
enter key
52
door unlock time

duration
31, 37, 55, 56, 61
employee card
guest card
37
20, 31, 55, 56
encoder base
99, 102, 171
internal relay
157
environmental specifications
escape
26, 37, 39, 43, 52, 102
to abort PMS polling
157
special cards
70
escutcheon
105, 113, 114
unlock time
cleaning
135
removal
145
113, 114
spindle
162
egress switch
119
eject button
101
EK card
See emergency card
EK key
See emergency card
elevator reader
47
emergency
card
9, 15, 70, 74
key
15, 17, 22, 133
EMK
See emergency key
employee 3, 8, 9, 1315, 19, 22,

25, 26, 39, 6372
2100
card
95, 98
19, 41, 61, 66
assigning common access 19

issuing
19, 61
ETX
165
Euro
EURO
event report
events
112
4, 22
79, 92
CPU
22, 79
lock
89
viewing
93
example
building masters
14
card resolution
26
maid section
12
supervisor zone
13
exit
locklink mode
expiration
95
employee card
37
guest card
1, 29
HC w/DBO
guest check-in
extended access 1, 5, 6, 7, 9, 15,
guest only
22, 31, 41, 47, 57, 67, 72, 74,
guest room
129
extended access controller
extended unlock time
7, 36, 55,
external power supply
5, 6
interface to PMS
54, 172
interrelated keys
15
issuing cards
53
55
door
42
doors
19
type
19
guest type
61
36, 171
8, 55
guest w/DBO
55
guests who share a room 58, 106,
171
facility code
7, 8, 19, 41
fail safe cards

failure
field
field identifier
85
handicap
28
guest
164, 165
fields
3
See HC
handle
105
handle spindle
in PMS messages
162
five beeps
99
fixed digit
31
117, 145
replacement of
147
hardware
configuration
26
HC
format
date
29
PMS messages
7, 36, 55
unlock time
55
162
HC w/DBO
36, 171
front desk 26, 35, 36, 37, 51, 63
HC w/DBO
55
housekeeper
menu
51
passwords
25, 26
housekeeping supervisors
G
global common
41, 47
15
maximum number of cards 15

15, 25, 26, 38, 172
card
issuing
card expiration
transfer
51
51
29, 31
54
user group
guest w/DBO
user group
HC
ID number
section cards
12
indication
Clear key
52
enter key
52
ESC
52
letters
40
timeout
31
96
suspended
96
indicator
lock
LOW BAT
106
99
95, 98
36
installation
4, 11619
35, 36, 38
software
27
interface
latch
1, 22
latch bolt
102
1, 22, 105
LCU
specifications
109
technical data
109
leading spaces
165
LED
106
letters
40
letters
40
lock
1, 4, 5, 7, 8, 9, 19, 22, 25,
26, 105
battery
109
life time
data
90
defining in the database
40
1
events
4, 22
handle
105, 113, 114
indicators
installation
off
insert memory card
36, 171
157
Euro
8, 22, 66, 69
independent operation
grand master
guest
13
I
7, 19, 20, 31,
keypad
hand-held computer
SC
8, 9, 15, 70, 72
28, 15784
lockcase
106
11619
1
deadbolt
latch bolt
maintenance
13339
motor
replacement
programming
105, 112
148
4, 90
setup
report
83
sub-assemblies
troubleshooting
136
lock channels
chart summary
17
lock events
viewing
89
lock out
automatic
lock out card
15
lock out card
15, 70, 73
undo
70, 73
lock parameters
43
changing
48
lockcase
1, 105, 112, 117
ANSI
112
EURO
112
locking pulse
105
locklink
3, 4, 51, 8993
locklink menu
90
locklink mode
enter
89
exit
95
lost employee card
lost guest card
53, 54
111
133
management reports
manager on duty
manual backup
master
22
See MOD
85
15, 35, 36, 37, 52
master password
used in setup
26, 52
27
22, 79
memory card
101
25, 95, 98, 101
memory card
battery
101
menu
14
cards per room 9, 53, 58, 164
lockcase
multiple cards for room
multi-user system
27
63
add guest to room
26, 51
cards
53
control field
52
define lock
40
front desk
51
guest cards
53
insert memory card

main
95, 98
network connection
password
87
new year
88
non-VingCard equipment
51
room full
58
selecting from options
52
special cards
72, 73, 74, 76
system entry
27
types
52
user group
36
verify guest card
51
message
174
101
card not found
61
card not verified
70
insert memory card

low bat
95, 98
99
message format
162
message length
PMS
162
Mini DIN
3
25, 26, 35, 37, 51, 63
password
25
mode
22
locklink
89
masters
15
suspend
97
rooms
zones
13
modules
22
month
modular connector
102
1
33, 88
number of report events
22
numbered list
28
95, 98
remove guest card
3, 102
new version
26
events
mechanical override
lock
25, 27, 51
add employee
MOD
maximum
building masters
events
card battery low

26, 28, 51
maintenance
mortise
guest not found
M
main menu
memory
old versions
87
one shot card
15, 76
outside handle
105, 113, 114
override
1, 8, 9, 36, 70, 106
by a card with a later date
9,
172
card
172
deadbolt
15, 37, 55, 106
in a common door
20
mechanical
22
P
parallel printer port
parameters
29, 32
lock
22, 43
system
22
user group
25
parts
2100 lockcase
152
2100 lockset
151
2100s/50 conversion set
154
VC 2100 MS system
156
passage mode
22, 42, 45, 47
password 22, 25, 26, 29, 51, 53,

67, 79, 95, 98
2100
95, 98
assignment to an employee 67
suspend
96
employee
26
switch
96
front desk
51, 79
guest only
26
master
22, 26, 29, 48, 79, 80
menu
58
MOD
25, 26, 51, 79, 80
password entry menu

illustrated
PMS
27
3, 28, 102, 157, 160
system controller
power on
27
power supply
99
encoder base
102
remote controller
system controller
102
pre-registration
57, 172
printer
1, 3, 4, 80, 82
on lock readout
92
replace
employee card
guest
26
replace guest
reports
55
4, 22, 25, 27, 79
events
81
extracted from lock
82
sorted by date
81
160
advanced key issuing
172
program
8, 25
sorted by ID
81
answer codes
164
lock
4, 89
sorted by room
81
answers
176
events by Keycards
84
check sum
169
PMS
generating a report
80
check-in
163
Protocol
lock events
22
171
PMS
management
22
check-out
172
options
173
check-out date
166, 171
command codes
163
commands
176
control characters
161
data area
165
data fields
165, 175
data link escape
165
destination
162
160
examples
177
field identifier
165
message fields
162
message format
162
physical layer
160
polling
102
pre-registration
172
record separator
165
shares
171
syntax error
184
user group
166, 167
verify card
174
polling PMS
161
POS data
adjusting reader for
power
168
97
102
repeated use
ACK/NAK timeout
adding and extra day
communication port
25
user group
property management system See
160
access areas
employees
RAM
RAM card
101
See memory card
range of room numbers
40
read events from lock
92
reader
extended access
reader module
47
108, 113, 145
replacement
readout
145
See audit trail
real time clock

in lock
31
recode key
22, 134
record
4, 22
chronological
events
4, 22
record separator
161, 165
relay
157
remote controller
1, 5, 6
external power supply
remove
employee
guest
lock
25, 61, 69
25, 26, 53, 59
25
22
22, 83
lock data
83
system parameters
22
user groups
22, 83
printer
samples
81
system events
22
reset
97
restore
27
restore database
86
restore from mem card
25
resume
97
resume operation
end suspend
97
RESUMING - PLEASE WAIT

97
retries
PMS, in absence of ACK 162
RJ-11
3, 102
room number
for non-guest room door
room number
PMS
room occupied
40
45
165
26, 54
add guest
55
different room
55
replace guest
55
room range
61
room type
19
guest
19
service
19
service common
19
rooms
maximum
rooms operated by a card
61
RS-232
102
RS-232C
159
S
save to mem card
time
33, 88
modules
year
33, 88
operation
79
parameters
29
share
58, 171
single-user system
27
source address
SC
37
162
employee
67
special cards
70
employee
37
diagnostic
70, 75
front desk
51
emergency
70, 74
master
37
fail safe
70, 72
MOD
51
lock out
70, 73
one shot
70, 76
25
6, 7
system controller 2, 6, 8, 22, 27,
in PMS messages
system commands -- summary
LCU
109
40, 95, 157
reader module
109
as locklink
client
specifying card Time Zones
server
spindle
SC failure
85
64
89
batteries
blank screen
replacement
147
Start and end dates for reports 80
screw
95, 98
system access
specifications
25, 85, 101
password
96
card
eject button
bevel
117
start switch
145
communication relay
escutcheon
119
start time
8, 9
dimensions
28
start up
95
drive A
station ID
31
scroll through selections
section
8, 9, 17, 19, 22, 42
assigning to a door
42
selection cursor
serial port
98
suspend
96
low battery
99
28
swiping a card
3, 28, 57, 65
no response
97
157
synchronization
polling PMS
157
8, 19,
system
31
25, 40, 79
power/resume switch
96
authorization
51
reset
97
serial communication
components
6
7
timeout
31
with encoder
system entry menu
27
system setup
27
activating zone masters
45
40
25, 32, 88, 95, 98
contact card
non-Vingcard equipment 5
printer
remote controller
day
33, 88
first time start up
95, 98
configuration
month
33, 88
hardware
157
96
environmental specifications
components
serial port
suspend
45
8, 40, 42
97
26
activating section cards
19
power off
alternatives
dimensions
41, 45, 64
set date
indicators
20
4, 8
room numbers
95
40
service doors
first time booting

keys
encoder
service doors
13
service common doors
101
supervisors
COM1
server
common doors
5, 119
157
electric
security
audit trail from lock
strike
101
26, 29
1
T
tampering
119
thumb turn
106
time
33, 88
check-out
29
setting date and time
32, 88
setting time in lock
95
time out
device
180
time out
user group 3, 12, 34, 37, 39, 40,

171
PMS
convert
building
14, 19, 35, 42
employee
35, 36, 61, 63, 66
for non card employees
35
front desk
35
guest
35, 55, 166, 167, 171
180
guest w/DBO
55
time window 1, 7, 8, 9, 19, 37, 61
Guest w/DBO
35
employee cards
37
HC
35, 55
special cards
70
HC w/DBO
35, 55
31
master
171
MOD
timeout
device
disabled
31
PMS
transaction logging
troubleshooting
lock
version
35, 36, 37
view lock events
93
VIP access
47
W
warm boot
reset
PMS
166, 167
22
report
103
section
12, 35, 42
136
zone
13, 35, 42
83
on lock audit trail
undo lock out
Y
year
33, 88
yellow light
37, 55, 61, 105
extended
36
VC 2100 lock
for employee cards
37
verify card
HC
55
36, 37, 43, 46, 56
106
Z
zone
8, 13, 17, 19, 42, 45
unlock time
28, 29, 35,
101
maximum number of cards
15, 70, 73
up and down arrows
92
14
write protect switch
user ID
97
wing masters
92
160
97
warning
35, 37
on lock audit trail
87
employee
13
1
53, 60
25, 61
guest
25, 26, 60
PMS
174, 181
assigning to a door
42
maximum per channel
13
user group
42
System Overview
Specifications
VingCard 2100 Plus v1.6a
1. System Overview
The VingCard 2100 Plus is a keycard management system for
hotels with 400 (or less) guest rooms. 1
The locks are operated by magnetically striped cards. A card
operates a lock only during a time-window encoded in the
magnetic stripe and a card with a later start time locks out any
previous guest's card.
The system consists of the following modules:
Locks
1-2 System Controllers
encoder base
contact card
Printer (optional)
Remote controller (optional)
Extended access controller
(optional)
Locks
The 2100 System supports three different series of VingCard electronic
locks :
VC2100 Classic
Presidio
Da Vinci
VC2100 Classic
There are three versions of the VC2100 Classic

lockset, the 1000 series, designed to ANSI
standard; the Euro version, designed according to
DIN norms; and the VC2100s/50.
All versions use mortise lockcases with 3/4 inch
latch and one inch deadbolt. Euro and 1000 series
locks consist of three sub-assemblies:
Inside escutcheon (including the
electronic control module, CM)
Outside escutcheon (including the
Other locks can be installed on linen closets, engineering spaces, lobby doors, etc. No more than 475
unique lock identifications per property. One ID could be assigned to two locks.
System Overview
Specifications
magnetic card reader module, RM)

Lockcase
The cylinder is an optional feature for
either ANSI or Euro locksets.
The VC2100s/50 is a variation of the outside
escutcheon for conversion of mechanically
operated VC1050 locks to electronically controlled
locks. The conversion kit includes a lock control
unit (LCU). The LCU combines the control
module and reader module in one unit.
Presidio
The Presidio lock combines VingCards

uncompromising standards of security, durability,
quality and reliability with an attractively affordable
price.
DA Vinci
DAVINCI's sleek, contemporary profile, designed

especially for VingCard by renowned Danish
designers, offers a suitable complement to the
upscale interior design of any full service hotel. An
extensive selection of modular components,
including all-brass escutcheons
System Overview
Specifications
System Controller
The System Controllers (SC) are hand-held
computers. If the system uses two SCs, they are
connected to each other through a network
cable. An SC is the only processing device
required by the system. It stores all guest and
employee data.
When attached to an encoder base, a system
controller is a check-in station. When
connected to a contact card, the SC becomes a
locklink, a portable communication device
which is used to load the lock program and to
obtain an audit trail from a lock.
System Controller with Encoder Base
The encoder base writes magnetic information
onto track 3 of an ANSI magnetically striped
card. When a guest checks in, the hotel agent
types a room number, selects a check-out date,
and chooses a user group. Data is transferred to
the card by swiping the card through the
encoding unit.
The system controller sits inside a specially
designed receptacle in the encoder base and is
attached to the base via a modular connector
and a mini DIN connector. Printer, PMS and
network connections are at the back of the
encoder base.
The system supports both standard VingCard
insertion readers and swipe readers with a
reader head on either side. No configuration of
the reader type is required, the lock program
automatically determines this.
System Overview
Specifications
System Controller with Contact Card

If the system has two SCs, the System
Controller with a memory card
containing the database becomes a
server and the other SC a client. The
contact card should always be
attached to a client SC.
There are two types of Contact Card :
one for Classic locks and one for
Presidio and Da Vinci locks.
With the contact card attached, the
system controller becomes a portable
locklink. It is used to program each
locksets room identity.
After installation, the locklink is used
to extract a record of card use from a
lock (audit trail) for security or
maintenance purposes. The locklink
can be used to unlock a door (in the
event of battery failure).
The Card
The system uses low coercivity - 300 oersted
(Oe) - ANSI magnetically striped cards. The
card is the same size as a standard credit card.
VC2100 information is written on track 3 at 210
bits per inch (bpi).
Printer
The printer provides paper reports from
the controller or the lock.
Controller reports: chronological

records of check-in, check-out, and
other activity; various system
configuration reports.
Lock events: a chronological record

of the most recent events at a lock.
Number of stored events depends on
System Overview
Specifications
lock type and manufacturing date.

The printer attaches to the parallel port
(25-pin) in the encoder base and
should always be attached to the client
SC so that the lock reports can easily
be printed.
Remote Controller
A remote controller operates non-VingCard
equipment in applications where a mortise lock
cannot be used. It could be installed in a wall
adjacent to a glass door, for example, to operate
an electric strike.
While the remote controller could be used for
guest room doors, it is usually installed at
points of common access, such as lobby doors
and other exterior doors.
An external power supply is required for the
remote controller. The power supply should be
rated high enough to provide power to the
remote controller and the unit which is operated
by the remote controller (unless the operated
unit has a separate power supply).
Extended Access Controller
An extended access controller is a special
version of the remote controller for recessed
installation in the control panels of elevators
(lifts).
Extended access can be assigned to any guests
card at check-in so that selected guests can
obtain access to special areas. Extended access,
for example, could be assigned to guests who
are residing on the fourth floor, and only those
cards would allow operation of the fourth-floor
elevator button.
While the extended access controller is
designed especially for elevator applications, it
could be installed in any area that permits
System Overview
Specifications
recessed mounting. It requires a separate power

supply.
1.1
1.1.1
Specifications
Dimensions
Dimensions in millimeters for various equipment:

System Controller
Width
Height
Depth
104 (display)
33
210
90 (keypad)
Encoder base
234
93
270
Remote controller
83/1032
200/220
74/813
Extended access control
88/674
210/166
72/70
1.1.2
Electrical Specifications
VAC/DC
System Controller5
Current
Compartment for replaceable Alkaline

batteries
7.5 VDC
Standard AAA batteries
Encoder base
External Power
300 mA
Input 110 or 220 VAC

Output 7.5 VDC
Remote controller
24 VAC/DC
Standby: 15 mA
Active 150 mA
2
3
4
5
24 VDC
10 mA (quiescent)
for recess
with keypad
total/recessed
power supply should be connected at all times, except when the system controller is used as a portable
locklink to communicate with doors
System Overview
Terms
200 mA (all outputs active)
1.1.3
Environmental Specifications
System controller
Operating Temp
Rh
Other
-20 to 60 C
95%
Shock: 2G
non-condensing
any axis
0 to 90%
Encoder base
non-condensing
0 to 40 C
10 - 85%
non-condensing
1.1.4
Output: Extended Access Controller

Normally open/closed (selectable by jumpers on the unit)
Max current 1A, Minimum current 1mA
1.2
Terms
Access area
A group of locks/doors.
Access point
Client
Extended (elevator) access designation on a card. Only cards with extended access will operate
the lock defined as the access point.
Four card types determine features that can be assigned to a card: Guest, Guest with DBO, HC,
HC with DBO. HC assigns a longer unlock time to a card. When an HC card is used, the door will
remain unlocked longer than usual. If deadbolt override (DBO) is selected, the card will operate
the lock even if the deadbolt has been thrown. Guest is standard; it has no deadbolt override,
and unlocks the door for a duration which is shorter than the extended unlock time on HC card
types.
A System Controller that is connected to the server and remotely accesses data from the server.
CM
Electronic lock control module, controls the locks operation
DBO
Deadbolt override can be assigned to guest cards by selecting a user group with DBO. DBO is
assigned to employee cards by changing the user groups parameters under system commands.
Extended access
Allows some guests cards to operate elevators or other special doors while others do not. Any
guest card with extended access, and current time window will operate an extended access
reader.
Card types
System Overview
Terms
Global Common door
A special version of the remote reader which can be installed in an elevator panel. Cards which
have the extended access point will be able to operate the elevator reader.
A door which requires only the correct facility code and a valid time window to allow access.
Guest type
See card type.
HC or HC w/ DBO
When a guest is assigned to an HC user group, the card will cause the lock to remain unlocked
for a longer time than a Guest or Guest w/DBO card. A card can have both HC and dead bolt
override by assigning the card to the HC w/DBO user group. See card types.
Interrelation determines how cards lock each other out. Interrelations are pre-set in the VC2100
Plus. Fail safe keys are interrelated to guest keys so that a fail safe key locks out any valid guest
keys. Conversely, when a guest key is used, it locks out the last fail safe key that was used in the
lock.
Extended access reader
InterrelationTM
Lock channel
The VingCard electronic reader in a VC2100s/50 lockset. Also the control unit in a remote reader
or an extended access reader. LM and RM integrated in a single unit.
A virtual lock in the lock controller. Each lock controller has 30 lock channels.
One Shot Card
A special card which can only be used once and has a very short time window.
Override
Terminating a card's validity at a lock by inserting another card of the same user type with a later
start time or by inserting a card of an interrelated user type.
Reader module, reads the magnetic stripe from a card.
LCU
RM
Remote Reader
Server
Service Common door
Service door
System Controller (SC)
Time window
User group
User ID
A VingCard unit with relay output for operation of electronic equipment (such as electric strikes)
which is not manufactured by VingCard Systems.
A System Controller with a memory card containing the database.
A door accessible only by employee cards. All employees in all sections, zones, and/or buildings
have access (if service common access is activated in their user group and when the card is
issued).
A door accessible only by employee cards. Only employees in one section, zone and/or building
have access.
A handheld PC. It runs the 2100 lock program and contains a record of valid keys at every lock.
The period during which a card is valid, defined by start time and end time. All cards are
"stamped" with a time window describing the start and end time for the card's validity.
Guest cards - A guest user group determines how long a lock will remain unlocked when the
card is inserted and whether or not the guests card can override the deadbolt.
Employee cards - An employee user group determines where (which section, zone, building)
and how (unlock time, deadbolt override) an employees card will work.
A unique number (from 1 to 16384) assigned to each card. User ID makes it possible
to distinguish which card was used in a lock for lock event reports.
1.3
System Overview
Card Features
Card Features
Each lock recodes automatically when a card, with a later
start time than the last card that was used, is inserted into the
lock. Any guest card with an earlier start time is locked out.
Cards with the same time window operate a door without
locking each other out. The system allows up to five guest
cards per room with the same time window on them. The
cards time window can be from 1 to 30 days.
Employee cards are issued for a time window from 1 to 24
months. An employee card with a later start time overrides a
previous card issued to the same employee, but one
employees card has no effect on the cards of other
employees. Employees cards do not lock each other out.
They are not interrelated.
A One Shot card is a special keycard interrelated to itself,
which means that it locks itself out and can only be used
once. The One Shot card functions independently from all
other keycards and is room-specific.
Every card operates 1 of 30 lock channels in the electronic
lock control module. Guest cards are assigned to one
channel. 23 channels are used by employee cards. If one
employee loses a card, you only have to replace that
employees card (using the change employee command).
Three channels are used for fail safe cards and one for one
shot cards (guest backup cards). One lock channel is for the
emergency card.
Much of the information that determines how a card operates
a lock is written on the card. The following variable
information is included in the magnetic information on a
card:
duration (time window) - determines how long the

card will be effective. This can be from 1 to 30 days
for guest cards or from 1 to 24 months for employee
cards.
unlock time - how long the lock remains unlocked

when it is used. A lock can remain unlocked, from 1
to 30 seconds.
System Overview
Card Features
1.3.1
extended access - access to special areas can be

restricted by assigning extended access to each guest
or employee at the time the card is made.
start time - the time that the card is issued. A time

zone can be specified which limits the access of the
card to the specified hours of the day.
dead bolt override (DBO) - cards with deadbolt

override will unlock a door even if the deadbolt has
been extended for added security and privacy. DBO
can be assigned to any guest or employee card by
changing the parameters for a user group.
Guest Cards
A guests card is issued for one room. The time when the
card is issued (start time) determines whether it will override
(lock out) another card. A card overrides any card with a
previous issue time. In order for two guests to share a room,
the same start time must be assigned to both cards.
Each guests card is assigned to a user group. The user
group determines two operating parameters:
deadbolt override - determines whether or not the

card can unlock the guest room door even if the
deadbolt is extended.
unlock time - determines how long the door will

remain unlocked after the card has been inserted.
If extended access has not been activated in system

parameters, then it will not appear as an option on the checkin menu.
1.3.2
Employee Cards
Time Zones
Cards can include time zones which restrict access during
specified hours of the day. For example, you may want a day
maid's keycard to only open doors during daytime hours.
Note: The time zone on Employee Cards limits access to all
System Overview
Card Features
doors, whether Guest or Common.

User Groups
Each employee is assigned to a user group that determines:
1.3.2.1
access area - determines which rooms a card will

operate; there are four types: sections, zones,
buildings and master.
unlock time - sets the length of time a door will

remain unlocked.
deadbolt override - is activated if the employees card

should be able to unlock doors even if the deadbolt has
been extended.
duration - sets the cards time window in months.

The time window starts when the card is issued and
ends the designated number of months after the card is
issued.
system access - permits employees to issue guest cards

or employee cards. The system assigns the
employees password.
extended access can be assigned to any employees

card at the time the card is issued, if extended access
was activated in setup of system parameters. The user
group has the same name as the access area that is
assigned to it.
Employee Access Areas

Sections
There can be up to fifteen sections. Nine card holders can be
assigned to each section. Housekeepers usually have section
cards. The following chart illustrates one possible setup for
the sections at a four story hotel with 45 guest rooms per
floor; where a housekeepers card can operate 15 rooms.
System Overview
Card Features
Section
Rooms
Card 1
Card 2
Card 3
10
11
12
13
14
15
101-
2116-
131-
201-
216-
231-
301-
316-
33l-
401-
416-
431-
Not
Not
Not
115
130
145
215
230
245
315
330
345
415
430
445
used
used
used
Maid
Maid
Maid
Maid
Maid
Maid
Maid
Maid
Maid
Maid
Maid
Maid
10
11
12
Maid
Maid
Maid
Maid
Maid
Maid
Maid
Maid
Maid
Maid
Maid
Maid
13
14
15
16
17
18
19
20
21
22
23
24
Maid
Maid
Maid
Maid
Maid
Maid
Maid
Maid
Maid
Maid
Maid
Maid
25
26
27
28
29
30
31
32
33
34s
35
36
Card 4
Card 5
Card 6
Card 7
Card 8
Card 9
In the example above, three housekeepers are assigned to

each section. You could replace any maids card without
affecting the operation of the remaining two cards for that
section. That is, if Maid1 lost a keycard, you could replace
that card without having to replace the cards of other
housekeepers in the same user group.
A section can contain all the rooms in the hotel, but you
cannot assign a room to more than one section. (Room 101
could not be in section 1 and section 2). Up to nine section
master cards can operate one lock concurrently. So if you
use one section and assign all guest rooms to section 1, you
could only issue 9 cards. If all 15 sections are used, 135
employees can be assigned section master cards.
Only one section can be assigned to a card.
System Overview
Card Features
Zones
Usually housekeeping supervisors are issued zone cards.
Only one zone can be assigned to a card, and a lock can be in
only one zone. Example: The chart below demonstrates the
zones for a four story hotel with 45 guest rooms per floor;
where a supervisors card can operate 45 rooms.
Zone
Card
Zone 1
101-145
Zone 2
201 - 245
Zone 3
301 - 345
Zone 4
401 - 445
Card 1
Supervisor 1
Supervisor 2
Supervisor 3
Supervisor 4
Card 2
Supervisor 5
Supervisor 6
Supervisor 7
Supervisor 8
Zone 5
Not used
Card 3
Card 4
Card 5
Card 6
Card 7
The property has issued eight housekeeping supervisor cards,

two cards for each zone. The remaining cards in each zone
could be used by other departments. For example, the
engineering supervisor could limit access for repairmen by
floor.
System Overview
Card Features
Buildings
Building
Building 1
Building 2
Card
101-245
301 - 445
Card 1
Wing Mstr 1A
Wing Mstr 2A
Card 2
Wing Mstr 1B
Wing Mstr 2B
Card 3
Card 4
Card 5
Two building masters can be

defined. Five employees can
be assigned to each building.
So the maximum number of
building master cards is ten.
Example: Assume the hotel,
described in the preceding
examples, has two wings.
Rooms 101 to 145 and 201 to 245 are in wing 1. Rooms 301 to
445 are in wing 2. You may want to create a master key for
each wing. Building master cards would work for that purpose.
The previous chart illustrates two building masters, with 90
rooms per wing.
In the above example, the property has issued four wing master
cards, two cards for each building. Each building is a
separate user group.
1.3.3
System Overview
Card Features
Master Cards
Master cards operate all rooms in the hotel. There is only one
master section. However, there can be two grand master cards
on the property. In addition, you can make up to 5 copies of
both master access cards each with their own password and
user ID. This means you can have a total of 10 master cards.
If extended access has been activated, the master card
automatically has access at an extended access reader. Master
cards also have access to all common doors.
1.3.4
Special Cards
Five types of cards have special applications.
1.3.4.1
Emergency Card
While deadbolt override can be assigned to any user group, the
emergency card always overrides a deadbolt. The emergency
key is a master. It will operate any VC2100 lockset on the
property. It is not intended for use as a normal employee key.
It should be locked in a secure area and used only for
emergencies. It is valid for two years from date it is made. At
properties with cylinders, a metal EK key will also override the
deadbolt. The metal EK key can also be used to extend the
deadbolt.
1.3.4.2
Fail Safe Cards

A set of fail safe cards should be made as soon as system setup
has been completed. A fail safe card is issued to a guest in the
event that cards cannot be encoded at the system controller.
They are stored in a safe or other secure area. Up to three fail
safe cards can be issued for each room. They are interrelated to
guest cards so that they lock out a normal guest card. Fail safe
cards are valid for two years from the date they are made.
1.3.4.3
Lock Out Cards

The current guests card can be invalidated by inserting a lock
out card into the lock. When the next guest card is issued for
System Overview
Card Features
the room, it will work in the normal manner. The lock out card
can be used for two years after it is made. An undo lock out
card makes a guests key valid again.
1.3.4.4
One Shot Cards

A one shot card operates the lock only once. It is inter-related
to itself, and so locks itself out after the first use. It works
independently and has no effect on any other previously issued
or used keycards. The one shot card is issued, for example, to
a guest who has left his original keycard in the room.
The one shot card has a time window of 1 hour and cannot
override the deadbolt.
1.3.4.5
Diagnostic Cards
A diagnostic card can be created on any system controller from
the Special Cards menu. When used in a lock, the diagnostic
card will display a flash sequence that indicates the reason for
the last denial of a card.
Note: The diagnostic card does NOT unlock doors.
The result of using the diagnostic card will be a Flash
Sequence as follows:
Green/Green -- bad parity, bad checksum, or timeout
Red/Red/Red -- wrong facility code
Red/Yellow/Green -- invalid issue time
Red/Red -- card expired
Green/Yellow/Red -- card too early
Yellow/Red -- no matching channel (wrong room)
Green/Red -- does not override channel (locked out)
Yellow/Yellow -- invalid time zone
Yellow -- deadbolt extended, no override
The diagnostic card will not reset this data (using the
diagnostic card repeatedly will display the same data.) When
the next non-diagnostic card is used it will over-write the data.
System Overview
Card Features
However, you may alternate the use of room cards with the
diagnostic card, and determine the reason that access is denied
for each.
1.3.5
System Structure Summary (Chart)
The following chart is a summary of the VC2100 PLUS v1.5 database.

Guest
Cards
Guest cards are issued per room. A card can only operate one guest room. Maximum 400 guest rooms.
S Card 1
Section Section Section Section Section Section Section Section Section Section Section Section Section Section Section
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
e Card 2
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
c Card 3
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
t Card 4
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
i Card 5
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
o Card 6
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
n Card 7
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
Card 8
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
Card 9
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
Card 1
Zone 1
Zone 2
Zone 3
Zone 4
Zone 5
Z Card 2
o Card 3
Zone 1
Zone 2
Zone 3
Zone 4
Zone 5
Zone 1
Zone 2
Zone 3
Zone 4
Zone 5
n Card 4
e Card 5
Zone 1
Zone 2
Zone 3
Zone 4
Zone 5
Zone 1
Zone 2
Zone 3
Zone 4
Zone 5
Card 6
Zone 1
Zone 2
Zone 3
Zone 4
Zone 5
Card 7
Zone 1
Zone 2
Zone 3
Zone 4
Zone 5
B Card 1
l Card 2
Building 1
Building 2
Building 1
Building 2
d Card 3
g Card 4
Building 1
Building 2
Building 1
Building 2
Card 5
Building 1
Building 2
G Card 1
M Card 2
Master
E Card 1
Emergency Key
Master
System Overview
Card Features
Fail Safe 1
Fail Safe. Guest Backup cards operate per room. 1 card operates 1 room
Fail Safe 2
Fail Safe 3
One Shot
One Shot. Cards operate only once with a limited time window. 1 card operates 1 room
Lock Out
Lock out. Lock out cards are used to lock out the last guest card or fail safe card used.
1.4
System Overview
Door Types
Door Types
Each lock is programmed to operate as one of four door types:
Guest - A door which is identified as a guest room can be

accessed by a guest who has been checked into the room
or by an employee.
Service - Guests cannot be checked into service rooms.

A service door can be operated only by an employee card.
The door must be defined as a room in the employees
user group (section, zone, or building).
Global Common - A global common control module

sends an unlock message to the lock if the card meets
both of the following access criteria:
Facility code - A special code is assigned to each property, and

all keycards issued have the same code written on them. If the
card has the correct facility code, the CM checks the time
window.
Time window - The lock checks the start and stop times which
are included in the cards magnetic information. If the window
includes the present time, the control module sends an unlock
pulse.
Service common - Only employees have access to service

common doors. Two criteria, in addition to facility code
and time window, determine whether an employees card
will have access through a service common door:
Lock definition - When the lock is defined, it must be

configured for section, zone, and/or building. The lock can be
configured so that cards are accepted for all three employee
types, any two types or just one type.
Activation on the employees card - Service common access
can be assigned to the keycard at the time it is issued. If service
common is activated, the employee will have access to any
service common doors that permit access to the employees key
type (section, zone, or building).
This gives the hotel flexibility for limiting employee access.
System Overview
Door Types
Note: There is no override in global common and service

common locks. The card of a guest who checked into room
101 for four days will still operate any global common door
on the fourth day, even though a new guest may have been
checked into room 101.
If common doors are used to enhance security then the
property could take the following precautions to make sure
that a guests card is not used after the guest has departed:
Verify the duration of the guests stay on check-in and

make sure the guest is checked in only for the length of
the expected visit.
Collect cards from guests on early departure.
1.5
System Overview
Extended Access
Extended Access
Extended access is used to limit the guests ability to use the
elevator. Access to some floors is limited by installing an
extended access reader in the elevator control panel. The guest
must insert a card with extended access activated before the
elevator controls will allow the guest to select a specific
floor(s).
Extended access readers can be used to limit access to special
areas like covered parking. Only guests or employees with
extended access assigned to their cards can obtain entry to areas
where an extended access reader is installed. The extended
access reader cannot be installed on the surface. It is for
recessed installation only.
Three criteria must be met for the extended access reader to
operate when a card is inserted. The first two are the same as
the criteria for any global common door: facility code and time
window. Additionally the extended access lock controller reads
the extended access bit on the card.
Extended access can be assigned to any card by selecting it for
the guest or employee at the time the card is issued.
Just as with a normal global common door, there is no override
in an extended access reader.
Select a room type of global common and activate extended
access in order to have a lock ID for extended access doors.
1.6
Passage Mode
Any lock can be defined as a passage mode lock. A passage
mode door unlocks when a card is used and remains unlocked
until the next time a card is used, when it will lock. Then it
remains locked until a card is used again.
A typical application of the passage mode is in meeting rooms.
The card toggles the lock between permanently locked and
unlocked modes.
Note: Passage mode is not for lobby door applications.
System Overview
Auto Unlock Mode
1.7
Auto Unlock Mode

You can program locks to unlock and relock automatically at
specified times of the day by using Auto Unlock Mode. This
differs from Passage Mode which requires a card to be inserted
in a lock to activate it. The unlock and relock times can be
specified in 30 minute increments. The same unlock and relock
times are used for all days (7 days a week).
1.8
Cylinder for Mechanical Override

Each lockset can be equipped with an optional mechanical
cylinder which is operated by a metal emergency key (EMK).
The EMK retracts the latchbolt and deadbolt providing
mechanical, emergency access. It overrides the electronic
functions of the lock.
The cylinder can be mechanically recoded twice in the event
that an EMK key is lost. Recoding the cylinder requires use of a
special recode key which is included in the system package.
Cylinders are not used with VC2100s/50 locksets.
1.9
Reports
Various reports are generated by the system. Management
reports describing system configuration can be generated at any
time. The system controller maintains a record of the last 1995
events which can be used to generate five event reports. Each
event report organizes the data differently. Each lockset
maintains a record of events at the door. Number of stored
events depends on lock type and manufacturing date. A locks
events can be retrieved from the door and used to generate a
lock event report.
1.9.1
Management Reports
Four reports, which can be accessed only with a management
level password, provide a list of :
Employees by identification number and the user group

that each is assigned to.
System parameters so that the user can check the
System Overview
Reports
operating parameters of the system.
1.9.2
User groups along with a list of the card parameters

selected for each user group.
Lock data indicating the parameters assigned to each

lock, including the section, zone, and building user group
that are assigned to that lock.
System Events Reports

A record of the systems last 1995 events can be recalled from
memory at any time by running a system event report. The data
can be formatted in various ways to generate five event reports:
events by date
events by room
events by system operator
events by user group
events by keycard
The record of each event includes: time of the event,

identification of the operator, and general information about the
command.
1.9.3
Lock Events Reports

Each lock maintains a record of its most recent events. Number
of stored events depends on lock type and manufacturing date.
The record can be transferred to the system controller. Then a
lock event report can be sent to a printer. A lock event report
includes the following information about each event:
user ID code - a unique identification number for each

card
lock channel, user group
time (resolution 5 minutes) of the event
repeated or single card use (if the card is used more than
once within five minutes the event report indicates one
entry)
System Overview
System Commands -- A Summary
1.10 System Commands -- A Summary

The following is a list of all commands in the VC2100 Plus
system:
Main Menu
Cards
Submenu
Guest Cards
Employee Cards
Special Cards
Reports
Locklink
Restore Database
Backup Database
Set Date and Time
System
User Groups
Define Lock
System Params
Encoder
Information
Commands
Description
Level
Add Guest to Room

Remove Guest Card
Verify Guest Card
Check in a guest
Check out a guest
Display information for a card
FD, MOD, M
FD, MOD, M
FD, MOD, M
Add Employee
Change Employee
Remove Employee
Verify Employee Card
Issue a new employee card

Change employee data
Delete an employee's record
Display information for a card
M
M
M
M
Fail Safe Card

Lock Out Card
Emergency card
Diagnostic Card
One Shot Card
Issue a backup card

Lock out all guests with card
Override the deadbolt in any lock
Check reasons for card malfunction
Issue a backup card to be used once
M
M
M
M
MOD, M
Events by Date
Events by Room
Events by SYSOP
Events by User Group
Events by Keycards
Print Employees
Print System Params
Print User Groups
Print Lock Data
Print Lock Events
All SC events sorted by time

All SC events for a room
All SC events sorted by system operator
All SC events sorted by user group
All SC events for a keycard
List of employees
Global parameter settings
List of UG and their parameters
Parameters & user groups for each lock
All events for a lock
MOD, M
MOD, M
MOD, M
MOD, M
MOD, M
M
M
M
M
MOD, M
Program Lock
Read Lock Events
View Lock Events
Unlock door
Set Lock Time
Exit Locklink Mode
Transfer data to a lock

Transfer lock event from lock
Display lock events on SC screen
Send an unlock command using an external battery
Set time and date for a lock
Exit from locklink mode to normal operation
Restore database to the SC
Copy database to a backup memory card
Set system time and date
MOD, M
MOD, M
MOD, M
M
M
MOD, M
M
M
M
Add User Group

Change User Group
Remove User Group
Define parameters for cards

Change user group data
Delete a user group
M
M
M
Add Lock
Change Lock
Remove Lock
Define a new lock

Change parameters for a lock
Delete a lock record
Set DST dates & other parameters
Display the attached encoders version number
M
M
M
M
M
Password Level - Key

FD - Commands available to users with front desk passwords.
MOD - Commands available to users with MOD passwords.
M - Commands available to users with master passwords.
System Overview
Password Protection
1.11 Password Protection

Four-digit passwords are assigned by the system. The
employees password accesses one of three sets of commands:
Front Desk- The set of commands assigned to the Front

Desk access group allows an employee to
Issue guest cards - check in guests,
Remove card from room - check out guests, and
Verify a guests card (display information about a
card).
When a Front Desk password is entered, the system controller

displays the Add Guest to Room menu.
MOD (Manager on Duty) - An employee assigned an

MOD password can perform all the operations available
to front desk passwords and will also have access to One
Shot special cards, event reports, and locklink.
When an MOD password is typed, the system controller
displays the Add Guest to room menu. Press Escape
three times to display the main menu.
Master - A master password allows the user to perform

all functions of the system. When a master password is
entered, the system controller displays the Main menu.
Grand Master - When purchasing the system you can

request a Grand Master password. It will allow you to
create Master passwords of up to 8 characters.
1.12 Card Resolution

Resolution on the card is one minute. That means that all cards
made in the same minute will operate a door. Example: A guest
is checked into room 101 at 10:31. If another card for room 101
is issued thirty seconds later (the systems clock is still at
10:31), the new card will operate the lock; it will not lock out
the first card, even if replace guest is selected when the second
guest is checked in.
As far as the lock is concerned, both cards were issued at the
same time. A card issued more than one minute after the first
card will always lock out the preceding card if Replace Guest
System Overview
System Alternatives
is selected when the system controller displays the message that

the room is occupied.
1.13 System Alternatives
1.13.1
SC
Printer
Encoder
Contact
Card
Client
SC
Network
Cable
Server
SC
Encoders
Printer
Contact
Card
Single-User System
The VC2100 Plus can be used as a single

user system. There is only one check-in
terminal and one card encoding station.
When the system controller must be used as
a locklink it is disconnected from the
encoder base, and the contact card is plugged
into the controllers serial communication
port, COM1, the modular receptacle.
1.13.2
Multi-User System
The VC2100 Plus can also be used as a

multi-user system for two users. There are
two check-in terminals and two card
encoding stations.
When a system controller must be used as a
locklink, the client SC is disconnected from
the encoder base, and the contact card is
plugged into its serial communication port,
COM1, the modular receptacle.
System Overview
System Alternatives
1.13.3
Interface to PMS
The system controller can be interfaced to a hotels property
management system (PMS). Interfacing allows the property to
use its PMS terminal(s) to send check-in commands to the
encoder. When the system is interfaced to the PMS, the PMS
becomes the master for issuing guest cards, but cards must still
be swiped through the encoder base. For optimal performance,
the PMS should be attached to the server SC.
Network Cable
PMS
Server
SC
Client
SC
Printer
Encoders
Contact
Card
System Overview
System Alternatives
1.13.4
Number of stored lock events
Lock series
Until Sept. 2003
From Oct. 2003
Classic
100
200
Presidio
200
200
DaVinci
200
200
VingCard 2100 PLUS v1.6a
System Setup
Starting up
2. System Setup
System setup consists of selecting the parameters and user
groups that will be used. All parameters already exist. The user
only has to select from a set of limited options. Only room
numbers require input of data via the keypad.
2.1 Starting up
Turn on the system controller (press the power button located
just below and at the left side of the display). After a short time,
the system entry menu will be displayed. (See Section 5 for
boot up instructions.)
2100 PLUS
CONDO \ POS
1. To start a setup session type 2100 and

press Enter. When the system controller
enters the program, it displays the main
menu.
2. Press 7 or use the down arrow to move the

selection cursor (>>) to System; then press
Enter.
2.2 Menus: Data Selection and Entry

You can input most data by selecting from a list of options.
Only variable data like room numbers and employee numbers
must be entered by pressing a series of keys and then pressing
System Setup
Menus: Data Selection and Entry
Enter.
2.2.1 Add, Remove, Change Commands
Command menus usually contain three options:
Add
Remove
Change
Use the add command the first time you perform an action.
For example, when you add a user group. After initial setup,
use change and remove commands.
2.2.2 Selecting Commands and Data
Select commands from a numbered list. To select Cards from
the main menu, press 1. Alternatively, scroll through the list
using the arrow keys. The line cursor (>>) moves each time
you press an arrow key. Press Enter when the cursor
indicates the desired selection.
Some menus allow you to select from several options, but only
one option at a time is indicated in a field. To scroll through
all options, you must press an arrow key until the desired
selection is displayed, then press Enter.
System Setup
Configuring the System
2.3 Configuring the System

Before locks can be programmed, you must define how cards
work by defining user groups and locks. The VC2100 PLUS
system has a factory-set password "2100". Use the factory
password until you have added a master user and tested the
password to be sure it works. Then remove the factory
employee (employee ID 2100) from the system.
Set up the system in the following order:
1. Set system parameters
2. Set time
3. Define user groups
4. Define locks
5. Program locks
6. Issue keys
2.3.1 System Parameters
System parameters define information that will be used for all
cards.
To set system parameters:
1. Enter the system controller using a master password.
2. Press 7 to select System.
3. Press 3 to select System Parameters.
4. Press Enter to move past any field without making a
change.
When the underline cursor ( _ ) is on a field that you want
to change, press up or down arrows to display an option for
that field. When the desired setting is shown, press Enter.
Note: Press the down arrow to make the time earlier. Press the up
arrow to make the date or time later. Examples: Press down
arrow to change check-out time from 12:00 to 11:30. Pressing
the down arrow at a DST start/stop field changes the start or stop
time by one day.
System Setup
5. Press Enter when the cursor is at Daylight Saving Time:

Stop to save the changes you have made to parameters.
Once the message COMPLETED! Press ENTER to
Continue appears, the changes have taken effect.
6. Press Enter to return to the System menu.
The following fields are included in system parameters:
2.3.1.1 Date Format
Dates are always displayed as two digit numerals to indicate

month, day, and year. However, the sequence of the display
can be altered allowing the user to select a date format.
Available formats are:
mm/dd/yy (month/day/year)
dd/mm/yy (day/month/year)
yy/mm/dd (year/month/day)
2.3.1.2 Check-out
Time of day that a card stops working on the guests

scheduled day of departure. Check-out time (hour and minute
of check-out) cannot be changed for each guest. Select a
check-out time that is later than a guest could reasonably be
expected to occupy a room on the day of check-out. After the
designated time on the scheduled date of departure, the card
will no longer operate the lock. Set in increments of 30
minutes from 00:00 to 23:30. The system calculates any part
of a day before the check-out time as a full day. Therefore, if
the guest checks in before the check-out time, the user must
add an extra day when the guest checks in.
System Setup
2.3.1.3 Default Stay
When a guest checks in, the system controller calculates a

check-out date. The number of days used for that calculation
is entered here. The period can range from one to thirty days.
The registration agent will be able to increase or decrease the
length of stay for each guest.
2.3.1.4 Station ID Not a configurable feature in this version.
2.3.1.5 Timeout
Timeout is the length of time that the system controller can

remain inactive - with no keyboard entries - before it
automatically exits to the password screen. Set timeout for 1
minute, 15 minutes, 30 minutes, one hour, or four hours. This
security feature prevents unauthorized users from completing
commands under another persons password.
If timeout is DISABLED, the system controller will never
revert automatically to the password screen.
2.3.1.6 Fixed Digit
Use this parameter to set the number of digits in all guest

rooms. For example, if all rooms have four digits, select four.
If the fixed digit parameter is enabled, you will not have to
press Enter after typing a room number with the correct
number of digits.
If fixed digit is disabled, you will always have to press Enter
after typing a room number. Eliminate one unnecessary key
stroke from the check-in process by enabling the fixed digit
function.
2.3.1.7 Always Guest
If this parameter is enabled, the system controller assigns all

guests to the guest user group automatically. If you dont
need a guest user group with enhanced card features for
deadbolt override or extended unlock time, enable Always
Guest and remove one or more unnecessary key strokes from
the check-in process.
System Setup
2.3.1.8 Extended Access
If extended access is enabled, managers will have the option

of assigning extended access to employee user groups, and all
system users will be able to assign extended access to guest
cards.
Enable extended access only if your property is going to use
extended access readers (multi output controller) to limit
access so that only special guests will have access to certain
areas. Elevator readers usually limit access by Concierge
guests to a particular floor, but the readers could also be
installed in the control box for a parking lot so that only some
guests would have access to a privileged parking area.
2.3.1.9 Start and Stop Dates for Daylight Saving Time
Each lockset has a real-time clock that is synchronized with

the system controller. In order to maintain synchronization all
year round, the lock must be updated when time changes to
daylight saving time and back to standard time each year.
The lock changes from standard to daylight saving time
automatically. The first guest card made for each room after
the system controller has changed to daylight saving time
carries information that automatically changes the lock time.
The lock automatically changes from DST to standard time in
a similar way.
On January 1 each year, the system controller calculates the
start and stop dates for daylight saving time (based on the first
Sunday in April and the last Sunday in October). You will not
have to change time in the system controller. The SC
automatically advances time by one hour at the time you
choose for daylight saving time to begin.
If daylight saving time start and/or stop dates in your locality
are different from the default values, you must set daylight
saving time parameters, sometime before daylight saving time
starts.
For localities where daylight saving time is not applicable, the
feature can be turned off by pressing the Clear key instead of
selecting a start date. The daylight saving time start and stop
System Setup
dates will disappear, if you disable DST in this manner.

Note: For countries in the southern hemisphere, daylight saving time
in your area may extend over the change in year. In order for the
automatic time change to take place in locks, you can set the start
date as described for the northern hemisphere. But you must set
the end date for December 31. On January 1, you must set start
date of Jan 1 and the ending date before issuing any keycards.
Each year, the system controller calculates daylight saving
time start and stop dates for the current year. The first time a
master password is used in a new year, the system controller
displays a message showing computed start and stop dates for
daylight saving time (if DST was activated in system
parameters). To accept computed dates press Enter three
times. To change a start or stop date, move to the field that
you want to change and use the arrow keys to display the
correct selection.
The manager must determine daylight saving time dates for
the year before the system controller will allow further
operations under a master password.
Caution: Enable or disable daylight saving time before defining the
system and programming locks. If you change daylight saving
time parameters after locks have been programmed for the first
time, you may have to reprogram all locks in order for them to
operate properly.
2.3.2 Setting Date and Time
Because the VC2100 Plus is a time-based system, it must
maintain synchronism between the system controller and the
locks. Only persons with master passwords have access to the
set time command. If you change the time, you will have to
re-program locks.
To set date and/or time:
1. Type a master password and press Enter.
2. Press 6 to select Set Date and Time from the main menu.
3. Move to the first field that needs to be changed by pressing
Enter to accept each correct field.
System Setup
4. Make changes at each field, as necessary:
Year - If the year is incorrect, press an arrow key to

display the correct year. When correct, press Enter.
Month - Display the correct month in the field by
pressing an arrow. When correct, press Enter.
Day - Use up and down arrows to select the day. Then
press Enter. (The hour field appears.)
Hour - Use arrow keys to select the hour. Press
Enter.
Minute - Use an arrow key to select the minute. Then
press Enter.
Second - Set the second with arrow keys and press
Enter.
5. Press Enter when the Completed message appears and

return to the main menu
6. Press Escape to revert to the password display.
Note: The first time a master password is used in a new year the system
controller displays a message showing computed start and stop
dates for daylight saving time (if DST was activated in system
parameters). To accept computed dates press Enter three times.
To change a start or stop date, move to the field that you want to
change and use the arrow keys to display the correct selection.
2.3.3 Activating User Groups
Defining user groups is the first step in setting up a database. A
user group must be added before an employee access can be
defined.
1. Press 1 to select User Groups or make sure the
selection cursor (>>) is at the user group field;
then press Enter.
System Setup
2. Press 1 to select Add User Group.
3. Press an up or down arrow to show one user

group at a time. Following is a list of all
possible user groups:
Guest User Groups
Guest
Guest w/DBO
HC HC w/DBO
Employee User Groups

Master
Front Desk MOD
Sections:
Section 1 Section 2 Section 3 Section 4 Section 5 Section 6
Section 7 Section 8 Section 9 Section 10 Section 11 Section12
Section 13 Section 14 Section 15
Zones:
Zone 1
Zone 2
Zone 3
Zone 4
Zone 5
Buildings:
Building 1 Building 2
When the system controller displays the desired user group,
press Enter. If a user group is absent from the list, it is already
activated.
Menus for adding guest and employee user groups are different.
If you select one of the four guest user groups, proceed with
instructions in the next section, 2.3.3.1 - Adding a Guest User
Group. If you select an employee user group, skip to Section
2.3.3.2 - Adding an Employee User Group.
System Setup
2.3.3.1 Adding a Guest User Group
Four guest user groups exist. The first of these, the Guest user
group, is already active. If a guest is assigned to the Guest user
group, the card will not override the deadbolt, and the door will
unlock for the time selected for standard guests. You cannot
add or remove the Guest user group.
Three other guest user groups can be added. If they are not
added, the front desk agent will not be able to assign special
options to a guests card at check-in. Select Guest w/DBO if
you want to add a user group so that designated guests cards
will override the deadbolt. Select HC if you want to be able to
assign an extended unlock time to some guests cards. This
option could be useful for handicapped, elderly guests or others
who may need a little longer to press the handle after unlocking
the door with a card. Select HC w/DBO if you want to activate
a group with extended unlock time and deadbolt override.
You automatically selected deadbolt override ON if you
designated Guest w/DBO or HC w/DBO as the user group.
Deadbolt override is automatically set to OFF for Guest and HC
user groups.
After completing steps 1-3 as indicated on the preceding page:
Use an arrow key to display the unlock times from 1
to 31 seconds. When the desired unlock time is
displayed in the Unlock Time field, press Enter.
When the system controller displays the message
COMPLETED! Press ENTER to Continue, press Enter.
The controller reverts to the menu illustrated in step 3.
2.3.3.2 Adding an Employee User Group
Before adding an employee user group, determine how many

sections, zones, and buildings are needed. Each section, zone,
and building is a user group. See Getting Started with VC2100
Plus.
Note: Three employee user groups already exist. Employees assigned to
the Master user group are always issued cards and automatically
have access to all rooms and all system controller commands. You
System Setup
cannot add or remove the Master user group. Two user groups
exist for employees who do not need cards. Employees who need
access to system commands but do not need to carry cards can be
assigned to Front Desk or MOD user groups.
After you select an employee user group in step 3 on page 35,
the system controller shows parameters that will be assigned to
all cards for that group.
1. Select a System Access group. System access
defines the employees access to system controller
commands. Usually, persons who are assigned to
sections, zones, or buildings do not need to check
in guests, run reports, etc. Exclude system access
for those users by selecting None.
Employees who should be able to issue cards can be assigned to
a system access group:
Front Desk
MOD
Master
Note: Each access group also exists in the system as a user group. You
only need to activate a system access group if employees who carry
cards also need access to system commands.
Hint: Need more than two master passwords? You can issue only two
master cards in the system, but you can assign more master
passwords to employees if you activate the Master access group for
a section, zone or building. A section, zone, or building does not
have to have doors assigned to it in order for you to assign an
employee password.
Press the up or down arrow to see each system access option.
When the desired access group is shown, press Enter.
2. Set the employees duration. Unless it is overridden, an
employees card will work for the time designated by the
duration. Select the number of months, from 1 to 24, that the
card will be effective. The time window will start when the
card is issued. Press the up or down arrow until the desired
number of months is shown. Then press Enter.
A two year duration is assigned automatically to an
System Setup
employee in the master user group. The duration for master

cards cannot be changed. Duration does not apply to front
desk and MOD user groups.
3. Set deadbolt override (D/bolt O/R). Answer yes or no to
the deadbolt override option. If you select yes, any cards
assigned to employees in the user group will override the
deadbolt. Press an arrow to toggle between yes or no. With
the desired selection displayed, press Enter.
4. Select the unlock time using arrow keys. Set the time that
the door should remain unlocked when an employee inserts a
card. The time can be between 1 and 31 seconds. The
system default is 3 seconds. When the desired unlock time is
shown, press Enter.
5. When the system controller displays the message
Completed! Press Enter to Continue, press Enter. The
controller reverts to the Add User Group menu illustrated in
step 3.
6. Press Escape once to return to the System menu.
2.3.3.3 Changing a User Group
You cannot change a user groups settings until the user group
has been activated using the add user group command. Guest
and master user groups are already active. They are only
accessible from the change a user group menu.
1. Press 1 to select User Groups.
2. Press 2 to select Change User Group.
3. Press an arrow key to see one user group name

at a time. Press Enter when the desired user
group name appears.
System Setup
4. Select a different system access group than the

one displayed by pressing up/down arrows to
show the four possibilities. Then press Enter
repeatedly to move to the next field that you
want to change.
If the cursor is at system access, pressing Escape will change
the display to step 3.
5. After you have selected the parameters for Unlock Time,
press Enter to execute the change command.
6. When the system controller displays the message
Completed! Press Enter to Continue, press Enter. The
controller returns to step 3.
7. Press Escape to return to the system entry display.
2.3.3.4 Removing a User Group
A user group which is not in use can be removed or deleted.

After employees or guests have been assigned to the user group,
it cannot be removed.
1. Go to the System menu, then select User Groups.
2. Press 3 or press the down arrow to move the
selection cursor to Remove User Group and press
Enter.
3. Press an up or down arrow to scroll through the
list of user groups. Only active user groups will
be shown in the field when you scroll. Press
Enter when the desired user group name is
displayed.
4. When the Completed... message appears, press
Enter to revert to the menu in step 3. Then press
Escape to exit to the User Groups menu.
System Setup
If the system controller responds with the message,

Group in use!! Press ENTER to Continue, you
must remove all guests or employees from the user
group before you can delete it. See Remove
Employee, Section 3.2.2.3. You can use the Print
Employees report to see which employees you will
have to remove.
5. Press Escape three times to go to the password menu.
2.3.4 Defining Locks
Locks cannot be defined until user groups have been activated.
Determine room numbers for guest rooms. The system
controller does not have keys for alphabetic characters. Only
numbers from 1 to 9999 can be used to identify rooms. After
numbers for guest rooms have been assigned, determine room
numbers for service, service common, and global common
doors.
To define a lock:
2. Press 7 to select System commands.
3. Press 2 to select Define Lock.
4. Press 1 to select Add Lock.
5. Select the Door Type. The blinking underlinecursor ( _ ) is at Door Type. Guest is the most
common door type. If the lock you want to add
will be installed on a guest room, press Enter.
Then select section, zone and/or building cards
that will operate the lock.
If the lock will not be installed on a guest room door, select one
of the following door types:
Service - A service door is a housekeeping supply closet,

an engineering room, or another area which will be
accessible by employees in one section, zone, and/or
building. Just as a guest room lock only permits entry for
housekeepers in one section, the service lock will only
System Setup
permit access to cards in one section, one zone, and/or

one building. A service door can also be programmed
into Auto Unlock Mode, when the door unlocks and
relocks at certain times during each day.
Assume there are two linen closets on each floor and each
housekeeping employee has access to only one closet.
Housekeepers in section 1 have access to rooms 101
through 115 and closet 901. Housekeepers in section 2
have access to rooms 116 through 130 and closet 902.
Each linen closet can be defined as a service door in a
housekeeping section.
Only one section, one zone and one building can be
designated for each service door. Assume that a maid
supervisor has access to all zone 1 guest rooms (e.g., all
guest rooms on the first floor). The supervisor needs
access to both closets on the first floor. Even though one
closet allows only section 1 maids and the other allows
only section 2 maids, one zone master can be active in
both doors. You can also assign one building user group
to each door. Master keycards automatically have access
to all service doors. See section 2.4.4.1 for setup
instructions in service doors.
Service Common - When employees from more than one

section, zone or building share access at a door, the door
must be designated as a service common door. A service
door can also be programmed into Auto Unlock Mode,
when the door unlocks and relocks at certain times during
each day. If the door is activated for sections, employees
in all sections will have access. If the door is activated
for zones, all employees carrying zone master cards will
have access. If the door is activated for building masters,
an employee with either building master will have
access.6 Employees carrying master keycards have access
to all service common doors. See setup instructions in
section 2.4.4.2.
Global Common - If all employees and guests should

have access through a door, for example a perimeter door,
Service common access can be left off of any employees keycard. See Adding Employees.
System Setup
the lock must be defined as a global common door. A

global common door unlocks for any card with the
correct facility code and time window. See setup
instructions in Section 2.4.4.3. Select global common for
any locks that will be programmed as an extended access
controller.
2.3.4.1 Defining a Guest Room or Service Door
After either Guest or Service is selected as the door type, the system controller
displays the following menu:
1. Select a section. Press the down arrow to
display one section at a time. Only sections that
have already been activated by the add user
group command can be displayed. If no section
keycards should operate the lock, select None.
When the desired section name is displayed,
press Enter.
2. Select a zone. Press an arrow key until the desired zone is
shown; then press Enter. Only zones that were activated as
user groups are displayed. If no zone master cards should
operate the door, select None.
3. Select a building. Press an arrow to show the desired
building; then press Enter. Only a building that has been
activated as a user group will be displayed. If no building
user groups were created, None will be displayed, and
pressing an arrow key will have no effect.
4. Press Enter to bypass passage mode for most locks. Make
sure that you do not activate passage mode for normal guest
room locks. However, you may want to activate passage
mode for some locks that can be operated by guest cards. If,
for example, you have installed VingCard locks on a meeting
room door, you could define the room as a guest room and
activate passage mode.
When you issue a card to a guest for the room, the guests
card can be used to unlock the room for the day while
meetings are taking place, and then relock the room at the
System Setup
end of the day. Normally, however, passage mode should

not be activated for guest room doors.
If a service lock type is activated for passage mode, the door
will unlock when a valid employee card is inserted, relock
the next time a card is inserted. You could use this in areas
that you want to allow free access to at certain times while
locking out guests and some employees at other times. Do
not use passage mode for a lobby door.
5. Specify whether you want to assign Auto Unlock Mode. If
you selected Service for Lock Type, the Auto Unlock field
will be displayed.
Set this to None if you do not want to use Auto Unlock
Mode.
OR
Set the time that you want Auto Unlock to begin (30 minute
intervals.) The Auto Relock field will appear. Set the time
you want the lock to return to locked mode.
Note: The Auto Unlock and Relock time is set in 30-minute increments
using a 24-hour clock.
6. Type a room number from 1 to 9999 and press Enter.
(Before pressing Enter review the information you have just
selected. If you see a field that needs to be changed, press
Escape to go to that field; pressing Enter executes the Add
Lock command.)
7. Press Enter again when the Completed...
message appears.
8. Add more locks or exit.
Add more locks with same parameters. No room
number is shown. Add a room, with the same
parameters by typing another room number and
pressing Enter.
OR
Continue adding locks with different parameters. It is not
System Setup
necessary to exit the add lock menu when you need to change
parameters for the next lock. Press Escape when the cursor is
on the blank Room # field. The cursor moves to door type.
Press Enter if the door type does not need to change. If you
need to change the door type for the next lock, use the arrow
keys to select a door type. If a change is needed at another field,
press Enter to move to the field; then press an arrow key to
show the options for that field. Press Enter when the desired
option is displayed. Example: After all guest rooms in Section
1 have been entered, you can add a service door. Press Escape
to move the cursor to Door type, then press an arrow key until
Service appears. Press Enter to scroll to the room number field.
Then type a number.
If you press Enter too many times and scroll past a field you
want to change, you can press Escape to scroll back, unless the
cursor is at Door Type.
OR
Exit. After all locks have been entered, press Escape twice
when the cursor is on an empty room number field. The first
Escape moves the cursor to the door type field, the second exits
the add lock menu and returns the system controller to the
Define Locks menu, illustrated in step 2. The cursor must be at
the door type field in order to exit.
2.3.4.2 Defining a Service Common Door
If Service Com has been selected for door type (see Defining
Locks earlier in this chapter), the system controller displays the
following menu.
1. Activate section cards. When the cursor moves
to the section field, Yes appears in section, zone
and building fields. If all7 section master
keycards should have access at the door, press
Enter and go to zone. If no section cards
should have access, press an arrow to display
No. Then press Enter.
7
If you select YES, any section master card may or may not have access to all service common doors. The
ability must be added to the card when the employee is added. If NO is selected here, no section cards
will have access at this door.
System Setup
2. Activate zone master cards. If zone master cards should

have access through the door,8 press Enter to select Yes and
move to building. If no zone master keys should operate the
door, press an arrow to display No; then press Enter.
3. Activate building master cards in the lock. If building
master keycards should have access,9 press Enter for Yes
and move to Room #. If no building cards should operate
the door, press an arrow to display No. Then press Enter.
Note: You will have an option to assign service common access to
employee cards. If the door is activated for service common, those
cards with service common access assigned to them will operate
this door.
4. Activate passage mode if you want the service common door
to be toggled in and out of lock mode by valid employee
cards.
5. Specify whether you want to assign Auto Unlock Mode. If
you selected Service Com for Lock Type, the Auto Unlock
field will be displayed.
Set this to None if you do not want to use Auto Unlock
Mode.
OR
Set the time that you want Auto Unlock to begin (30 minute
intervals.) The Auto Relock field will appear. Set the time
you want the lock to return to locked mode.
6. Type a room number and press Enter. Type a room number
from 1 to 9999 and press Enter. Use a room number that
will help you remember that this is a common door.
If you have not yet added guest rooms, be sure you dont use
a room number that will be required for them later.
Before pressing Enter, review the information you
have selected; press Enter to execute the add lock
8
All zone master cards do not have access automatically. See preceding footnote.
A building master card does not have access automatically. See preceding footnote.
System Setup
command.
7. Press Enter to continue.
Add more locks with the same parameters.
The display remains in the add lock menu, but
no room number is displayed. Add another room
with the same parameters by typing another
room number and pressing Enter.
OR
Continue adding locks with different parameters. It isnt
necessary to exit the add lock function when you need to change
parameters for the next lock. If you need to change one or more
parameters before continuing, press Escape once. The cursor
moves to the door type field, allowing you to change parameters
for the next lock. Select a different door type or make a change
in any of the remaining three fields. Move to the field you want
to change by pressing Enter. Use arrow keys to display the
desired selection in each field. Then press Enter.
OR
Exit. If all locks have been entered, press Escape twice when
the cursor is on the empty room field.
2.3.4.3 Defining Global Common Doors and Extended Access Controllers
After global common has been selected (see Defining Locks

earlier in this chapter), the system controller displays the screen
illustrated below:
1. Bypass passage mode by pressing Enter.
Passage mode can be activated for global
common doors, but remember, any valid
keycard used in a passage mode door toggles the
lock. After the first card is used, the door will
unlock and remain unlocked until the next card
is used.
If passage mode is activated in a global common door, every
keycard will toggle the lock between locked and unlocked.
The door will not unlock for a few seconds then lock again
System Setup
automatically.
2. Type a room number and press Enter. Type a number
between 1 and 9999. Then press Enter. Make sure you do
not use a number that will be needed for guest rooms.
3. Press Enter to continue.
Add more locks with the same parameters. The
display remains in the add lock menu at the room
number field. Add another global common room by
typing a room number and pressing Enter.
Repeat steps 2 and 3 as many times as necessary
until numbers for all global common doors and
extended access controllers have been entered.
Note:Although you can define as many global common doors and
extended access controllers as you want (without exceeding 475
locks), it is not necessary to create more than one global common
door and one extended access reader in the system database. Then
program all global common doors with the same room number,
and program all extended access readers with one room number.
If you want a different room number to appear on the readout from
a global common door, then you need to assign a unique room
number for each door in the database.
OR
Continue adding locks with different parameters. Press
Escape when the cursor is on the Room # field. At the door type
field, press an arrow key to select a door type and follow
instructions for that door type. (See 2.4.4.1 and 2.4.4.2.)
OR
Exit. If all locks have been entered, press Escape twice when
the cursor is on an empty room number field. The first entry
moves the cursor to the door type field, the second exits the add
lock command and returns the system controller to the Define
locks menu, illustrated in step 2. The cursor must be on the
Door type field in order to exit. If you press Escape when the
cursor is at any other field, the cursor will only move up to the
preceding field.
System Setup
Using Locklink
2.3.4.4 Changing a Locks Parameters
Changing any of a locks parameters after the system has

been installed and locks have been programmed will require
lock reprogramming. A change to parameters affects how a
lock operates or who has access to it. Use the change command
if you need to re-assign rooms to a housekeeping section or if
you need to change the door type. Example: you need to change
a closet from service door to a service common door so that all
maids rather than only maids in one section have access.
To change a locks parameters:
2. Press 7 to select System commands.
3. Press 2 to select Define Lock.
4. Press 2 (or use the arrow key to move to Change Lock, and
press Enter).
5. Type the room number for the lock you want to change and
press Enter.
6. Move the cursor to the field you want to change by pressing
Enter. If the cursor is not on the door type field, you can
press Escape to move the cursor up to the preceding field.
Press Enter when the cursor is on the last field, and the
system will execute the command.
7. The display reverts to the Change lock menu, prompting for
a room number. If you want to change another lock, repeat
steps 5 and 6. If you want to exit, press Escape.
2.4 Using Locklink

When the system configuration is complete, the locks need to be
programmed. You can do this by using the client SC as a
locklink. See section 4.6
System Setup
Using Locklink
System Setup
Using Locklink
3.
Cards
Passwords
Cards
This section covers the daily operation of the system controller,
encoder base, and contact card after the database has been
configured.
3.1
Passwords
The password screen is illustrated below.
VC 2100 PLUS
CONDO \ POS
Type your four-digit password and press Enter.

One of two menus will be displayed depending on
the passwords authorization.
Ver 1.6
Note: If the screen is blank, press the POWER button, which is located
just below the display screen. See booting instructions in section
4.
If a front desk or Manager on Duty (MOD) password
is entered, the system controller goes to the Add Guest
to Room menu. For check-in instructions, see
"Adding a Guest" later in this chapter.
Only two other operations are available to a Front
Desk user. Press Escape; then choose Remove Guest
Card or Verify Guest Card.
An MOD password is assigned to personnel who need
access to reports and locklink commands. An MOD
cannot make changes to the systems set up and has
no access to Employee Cards, Special Cards (except
One Shot Card) or management reports. Press Escape
once to go to the Guest Cards menu. Press Escape
twice to go to Cards. Press Escape three times to exit
to the MODs main menu.
Cards
Selecting from Menus
If a master password was entered, the system

controller displays the main menu and the user has
access to all commands in the VC2100 PLUS
system.
Note: You may be able to create 8 character Master Passwords.

Contact VingCard or the whoever sold you the system if you are
unsure of whether this feature was requested.
3.2
Selecting from Menus

Two types of menus are used in the VC2100 PLUS system. A
selection menu lists commands and submenus. A number is
associated with each option. Choose an option by pressing
the corresponding numbered key. A data entry menu contains
data fields. In some cases data must be typed. In most cases,
however, data is entered by selecting from options.
Only one option can be displayed in a field at one time. Press
an arrow key to display another option. Press Enter to make a
selection from a selection menu. The Main menu is an
example of a selection menu. Select a sub-menu by pressing a
number from 1 to 7. Add Guest to Room is an example of a
data entry menu.
Escape (Esc) - Pressing the Escape key, when a

selection menu is displayed, will always exit the current
window and return to the preceding menu. From a data
entry menu, pressing Escape will return you to the
preceding menu only if the cursor ( _ ) is at the first
Cards
Issuing Cards
field that it went to when you entered that menu.
3.3
Enter - The Enter key can be used to choose from a

selection menu. It is used to complete any data entry.
Use it to move from one field to another in a data entry
menu.
Clear - The Clear key can be used to select no daylight

saving time when you are configuring the system.
Issuing Cards
All cards are issued from the Cards menu. Only commands
related to guest cards are available to persons with front desk
passwords. Employees with MOD passwords have access to
guest cards and the One Shot special card. Employees with
master passwords can issue all cards.
Cards
Guest
Add Guest To Room

Remove Guest Card
Verify Guest Card
Employee
Add Employee
Change Employee
Remove Employee
Verify Employee Card
Special
Fail Safe Card

Lock Out Card
Emergency Card
Diagnostic Card
One Shot Card
3.4
Guest Commands
Add guest to room - Use this command to make a card for a
new guest. Up to five guests can be checked into one room
concurrently. Also use this command when a guest loses a
keycard. If a guest loses a keycard, a new card must be made
for each guest sharing the room.
Cards
Guest Commands
Remove guesr card - Use this command to remove a card

from the system (check-out). It is not necessary to use the
remove card command at each guest check-out. After the next
new guest is checked in, the old card will be locked out after
the new card is read by the lock.
Note: PMS systems should always send a check-out command prior to
a new guest check-in.
Verify guest card - Use this command to read a card and
display information about the card at the system controller.
3.4.1
Adding a Guest (Checking in)

Use the Add guest command, on arrival of a new guest, to
assign the guest to a room. You can use the add guest
command to re-assign rooms (when a guest wants to transfer
from one room to another), but you should re-encode the
guests current card if you check them into a different room.
That way their old card cannot be used to open the room they
were originally assigned to.
Note: If a card is not returned when a guest wants to change rooms,
use a lock out key to lock out the last guests card. If a guest
loses a card, you must issue new keys for all guests in that room.
To check in a guest:
1. Type a password and press Enter. Then
Skip to step 5 if you used a front desk or MOD password.
OR
Go to step 2 if you typed a master password.
2. To select Cards from the main menu: press 1.
3. To select Guest Cards: press 1.
4. To select Add Guest to Room: press 1.
5. Type a room number. If a card is already active
for the room, the system controller displays:
Room Occupied. Choose one of the options
described below. If no card is already assigned,
go to step 6. You may have to press Enter after
Cards
Guest Commands
typing the room number.

Select Replace Guest. Press 1 if all previously
issued cards should be locked out by the new card.
Go to step 6.
OR
Select Different Room. Press 2 if you need to assign the guest
to a different room. Return to step 5.
OR Select Add Guest. Press 3 if another guest occupies the
room and the new guest will share the room with the existing
guest. Up to five cards can share a room. Go to step 8.
6. Select Type. Press an arrow key to select a
type other than Guest. Four guest types are
possible: Guest, HC, Guest w/DBO and HC
w/DBO. Press Enter when the desired Guest
type is displayed.
Guest - A card assigned to the Guest type unlocks

the guest room door for the standard length of time.10
If the deadbolt is extended, the card cannot unlock it.
HC - An HC (handicap) card unlocks the guest room
door for an extended time (the length is determined in
setup). This type could be used for handicapped guests,
elderly guests, or others who may need a few extra
seconds to push down the handle after using a card.
Implementing the HC classification is an option of
hotel management; the option may not be available in
your system.
10
Three seconds is the standard time for guest cards, but the unlock time can be configured by the property.
Cards
Guest Commands
Guest w/DBO - Guest cards can be permitted to

override the deadbolt. A DBO card will unlock the
door even if the deadbolt has been thrown. Display of
this type is also a setup option.
HC w/DBO - HC cards can have deadbolt override

capability. By selecting the HC w/DBO card type, you
assign both extended unlock time and deadbolt override
capability to a card.
Check with managers for specific information
regarding the rules at your hotel for assigning any of
these parameters to a card.
When two or more guests are checked in, each
additional guests card is the same type as the first
guests card.
Note: The system controller will skip this step if Guest only was
selected by hotel managers when setting up the database.
7. Select an end date. Select a time when the card should
expire. After the selected time the card will not operate a
lock. The system controller displays a date that is calculated
based on the length of an average visit.
The end date can be changed by using the up/down arrows to
display an earlier or later date. Press the down arrow to
decrease the end date (shorten the guests stay). Press the up
arrow to lengthen the duration assigned to the guests card.
When the desired check-out date is displayed in the end date
field, press Enter. Normally, the duration of guest cards are
limited to 30 days. When this option is enabled, the duration
can be extended up to 2 years. On the Add Guest Menu, the
day of week is not displayed. The default end date is
displayed and may be adjusted using the up/down arrow keys
for 1-30 days, or may be edited directly using the number
keys for stays more than 30 days.
Caution: When a guest checks in before the standard check-out time,
you must add an extra day to the length of the visit. For
Cards
Guest Commands
example, if your check-out time is 1300 and the date is December

1, 1999. Any guest who checks in for one day before 1300 must
be assigned a check-out date of December 3, 1999. If you fail to
add the extra day at check-in, the card will expire one day early
(if you selected December 2, in the preceding example, the card
would expire on the same day that it was issued.)
Note: The system assumes that all cards start
operating immediately when they are issued.
Pre-registrations could be performed on
the day of a guests expected arrival only if
no other cards will be issued for and used in
the room prior to the guests arrival. After
a newer card is used in the door, the preregistered key will not unlock the door.
8. Select Extended Access (if available). Some hotels will
have an option to allow the guest access to special areas
(e.g. concierge elevator access). The front desk agent
will have to determine whether to assign extended
access to each guests card by selecting yes or no. To
select No, press Enter. To assign extended access to
the card, press an arrow key until the extended access
field displays Yes. Then press Enter.
9. Swipe the card. Pull the card through the
encoding unit. (The magnetic stripe should face
away from the system controller.)
Cards
Guest Commands
10. Specify whether to make additional cards. After one card

has been encoded, the system controller requires you to
decide if there are additional guests in the same room.
If more than one guest is to share a room, press 1; then

insert another keycard. You can check in up to five cards
for simultaneous operation. After the fifth card has been
checked into the room, the system controller displays the
Room full message illustrated at left. Press Enter to
continue.
OR
If you do not want to check in additional guests, press 0
to exit to the Add Guest to Room menu.
11.After check-in is completed, the menu returns to a prompt
for room number. Press Escape (twice for front desk, four
times for MOD and master) to return to the password menu.
3.4.2
Cards
Guest Commands
Removing a Guests Card (Checking out)

The remove card operation deletes information about all
guests in one room. The remove card command has no effect
on a lock. Even though a guest has been removed from the
systems database, the card can still operate a lock until its
time window has expired, it has been locked out by a later
card, or a lock out card has been inserted into the lock.
To remove a guests record, select the remove command from
the guest card menu and type the room number. When the
room number is entered, the system controller searches its
database for any cards assigned to that room and deletes all
guests cards.
Note: In interfaced systems, the VC2100 PLUS system assumes that all
guests will share a room. If a card has not expired, a new guest
card (checked in by PMS) will not override the existing card.
Therefore, PMS systems must send a check-out command before
checking in a new guest whose card should override existing
cards. Then the PMS should send a series of check-ins to create
cards that work concurrently.
To check out a guest:
1. Type a password and press Enter.
2. If you used a front desk or MOD password, the system
goes to the guest cards menu, and you can proceed to step
3 after pressing Escape. If you used a master password,
select Cards from the main menu, then select Guest Cards
from the cards menu.
3. To select Remove Guest card from the Cards
menu: press 2.
4. Type the room number and press Enter.
Cards
Guest Commands
5. Press Enter to return to the display illustrated

for step 3. To remove guests from another
room repeat steps 4 and 5. To exit, press
Escape until you have returned the system
controller to the password menu.
3.4.3
Verifying a Card
Select Verify guest card to find the room number assigned to a
card. Use this command to determine the owner of a lost
card.
To read the information from a card:
1. Type a password and press Enter.
2. If you typed a master password, select Cards from the
main menu, then select Guest. If you typed a front desk or
MOD password, press Escape.
3. To select Verify Guest card from the guest cards menu:
press 2.
4. Swipe the card through the encoder base. The
system controller searches its database for
information pertaining to the card and displays the
room number.
Magnetic stripe faces away from controller.
Cards
Employee Cards
The system controller displays information related to the

card. If the card has expired or a new guest has been
checked into the room, the system controller may display
the message that the guest was not found, but it will still
show the information that it read from the card.
Note: A report will include the use of Verify on the card.
5. Press Enter to return to the Verify Guest Card menu.
Then press Escape repeatedly to exit to the password
menu.
3.5
Employee Cards
The principal differences between guest and employee cards
are:
Time Window - Guest cards are issued for 1 to 30

days. Employee cards last up to two years (one month
minimum).
Room Range - A guests card operates only one guest

room. An employee card operates all guest rooms in a
section, zone, building, or even the entire property.
User group parameters - Both guest user groups and

employee user groups define additional card parameters
for deadbolt override or extended open time. An
employee user group also determines access to service
and common doors and defines the employees access
to the system controller.
Time Zones - You can limit an employee card to only

allow access during specified hours of the day. The
same time is used for all days (7 days a week.)
There are parameters in the Add/Change Employee and
Guest menus to allow you to specify the start and stop
time for the keycard.
When adding new Employees, the default entry for
these parameters is the last time zone entered.
Cards
Employee Cards
When a card is used in a lock and does not have access

because of the time zone, two yellow flashes are
displayed.
Note: The time zone on Employee Cards limits access to all doors,
whether Guest or Common.
Employees with master passwords can perform the following
operations on employee cards:
3.5.1
Add employee - Use this command to assign a card to a

new employee.
Change status - Use this command to assign an

employee to a different user group, change the cards
expiration date, or to replace an employees lost card.
Remove employee - Use this command to remove a

user from the system. The remove command does not
remove a keys code from a lock. For example,
removing a section master for maid section 1 does not
invalidate the maids card in the lock. The card will
still operate all rooms in section 1 until its time window
has expired or it has been replaced by a new key.
Verify card - Use this command to display information

encoded on the card and information stored about the
cards user in the systems database.
Adding an Employee
Add an employee to the system when you need to issue an
employee card for a zone, section, building, or all doors. Also
use this command to obtain passwords for employees who
will issue guest cards. The add employee command
automatically assigns a password if the employees user group
has access to the system controller. Do not use the Add
employee command to replace an employees lost or stolen
card.
To add an employee:
Cards
Employee Cards
1. Select Cards from the main menu.

2. To select Employee Cards from the cards menu: press 2.
3. To select Add Employee from the employee menu:
press 1.
4. Type an employee number and press Enter. Each

employee must be assigned a unique employee
number.
An employee number can be any one-digit to four-digit
number that has not already been assigned to some other
employee. If the number has already been assigned to another
employee, the system controller will respond that you have
entered an invalid employee number. Type another number
and press Enter.
You can obtain a list of all employees, sorted by their
identification numbers, by running an employee report.
5. Assign a user group. Press an arrow key to
display one user group at a time. When the
desired user group is shown, press Enter.
Assign the employee to one of the 23 user
groups for employees who carry cards:
- Sections 1 through 15
- Zones 1 through 5
- Building 1 or 2
- Master
Each section, zone and building was assigned to a specific
set of doors when the system was set up. Determine which
locks the card will have access to by selecting a user group
for the card.
Two user groups exist for employees who do not carry
keycards but who need access to the system controller so
that they can issue cards:
Front Desk - for employees who do not have cards but

need passwords so that they can issue guest cards.
MOD (Manager On Duty) - For employees who do
Cards
Employee Cards
not have cards but do need to be able to run reports and

interrogate locks (retrieve the audit trail).
6. Activate service common access (if applicable).
Select Yes or No to activate service common
access. The field, Srvc Comm, will only appear if a
section, zone, or building user group was selected
in step 5. Press an arrow key to display Yes or No;
then press Enter. If No is selected, the card will
not have access at service common doors. If Yes is
selected, the card will have access at service
common doors that have been activated for the
respective card type.
7. Select Extended Access.
Note: Extended access will not be displayed at all hotels.
If the extended access option is presented, you must
determine whether the employee will have access to
areas where extended access readers have been
installed (e.g. concierge elevators, parking lots, etc.).
If the employee should have access, press an arrow
key to display Yes. Then press Enter.
8. Specify Time Zones. Time zones limit card access
to specified hours of the day. You can either set
the Start Time to 24 Hours (allows access any time)
or you can specify a Start Time and Stop Time
during which access will be allowed each day.
Hours are specifed in two-hour increments.
Note: Specifying a Start Time other than 24 Hours will
display the Stop Time field.
9. Record the password (if applicable). If the user
group was configured so that employees assigned
to it have access to the system controller, then a
password will be assigned.
If the user group does not have access to the system
controller, the program will skip this step.
For employees with cards, go to step 10.
Cards
Employee Cards
Note: If the employee who is added to the system

needs a password and no card is needed, the
add employee command is completed. See step
11.
10.Swipe the card. At the system controllers prompt,

pull a card through the reader.
11.If you are creating a master card, you can make up

to 5 master card copies. This means instead of
being limited to 2 master cards, you will be able to
create a total of 10.
Hint: The only difference between the copies of master
cards is that each has its own password and
User ID. Later, you can change any of
employees' passwords or remove any of the
employees without affecting the others.
However, creating new master cards requires
replacing all 4 of the other existing copies (or
however many master copies you have made.)
12. Press Enter to return to the Add Employee menu.
13. Press Escape four times to exit to the password display.
Cards
Employee Cards
3.5.2
Changing an Employee Card

Use the change command to reassign an employee from one
section, zone, or building to another. Also use change to
replace an employees lost card; do not remove an employee
then re-add the employee if a card has been lost. (Only using
the change command assures that the employees old card
gets locked out when the new card is used.)
To change an employees card:
2. To select Employee Cards: press 2.
3. To select Change Employee: press 2.
4. Type the employees identification number and

press Enter. The employee was assigned an
identification number when the card was issued.
(Run an employee report for a list of employee ID
numbers.)
5. Select a user group. The user group that is
currently assigned to the employee selected in step
4 is shown. If the employees user group will not
change for the new card, press Enter. If the
employees card must be re-encoded for a different
user group, press the up or down arrow until the
desired user group is shown. Then press Enter.
Caution: If you change an employees user group, re-use the
employees old card. Otherwise, the old card will still be valid.
If a new card must be used, be sure to collect the employees old
card and destroy it or encode over it.
Cards
Employee Cards
6. Activate access to service common doors.

The field, Srvc Comm, will appear if a section, zone, or
building was selected in step 5. Press an arrow key to
display Yes or No; then press Enter.
If No is selected, the card will not have access at service
common doors. If Yes is selected, the card will have access at
service common doors that have been defined for section,
zone, or building keys. (e.g. If you make a section key with
common access, the card will operate all service common
doors that allow access to section keys.)
7. Activate extended access. This option will
appear only if the property uses extended access
readers for access to special areas. Use arrow
keys to display Yes or No, then press Enter. If
the employee should have access to areas that
are protected by extended access readers, select
Yes. Otherwise select No.
8. Assign a password. This option will only
appear if the user group selected allows access
to the system controller for issuing cards. If the
employee was already assigned a password and
the changes you have made will still require the
employee to have a password, you will have the
option of retaining the old password or
assigning a new one.
Press 0 if the employee wants to keep the old password. Press
1 if the employee needs a new password. The system will
display the new password after you make a selection.
If the employee did not have a password before the change
but has been assigned to a user group that requires one, the
system controller will automatically display a password.
Record the password.
Cards
Employee Cards
9. Swipe a card. This instruction will appear only

if the employee should receive a card. If the
system must make a new card for the employee,
the controller will prompt you to swipe a card.
Pull the card through the encoder base. (The
cards magnetic stripe should face away from
the system controller.)
10.After the card has been swiped, the system

controller displays the message COMPLETED.
Press Enter to return to the display illustrated in
step 3.
11.If you are changing a master card, you will be

asked if you want to make cards for additional
employees (copies of the master card). To do this,
select a new employee number for each copy.
12.Press Escape until the program exits to the password

menu.
3.5.3
Cards
Employee Cards
Removing an Employee
Remove an employees record from the database only when
you also collect the employees keycard. Merely removing an
employee does not invalidate the employees card in any
doors. If you cannot obtain the employees card, use the
change command to generate a new card for that employees
ID. The missing key will be locked out when the new key is
used. Then you can remove the employee from the database
after destroying or encoding over the new card.
To remove an employee:
3. Select Remove Employee. Press 3 or use arrow
keys to move the line indicator (>>) to Remove
Employee and press Enter.
4. Type the employees identification number and
press Enter. Each employee was assigned an
identification number when the card was issued. (If
you have the employees card, you can verify it to
find the employees ID number.)
5. Specify whether to abort or continue. Before
deleting the employees record, the system requires
confirmation that you want to remove the card.
Press 0 if you do not want to continue, and the
system controller will abort the procedure. Press 1
to confirm that you want to remove the employee.
6. The employees record was removed successfully.
Press Enter to return to the display illustrated in
step 4. Press Escape four times to go to password
prompt.
Cards
Special Cards
3.5.4
Verifying an Employee Card

Select Verify Employee Card to display information
about an employees card. When a card is read by the
encoder, the system controller searches its database for
an employee identification number to associate with
the cards information.
If an employee number number is not found, the system
controller displays the message NOT in the employee
number field. All information on the card will be displayed,
even though the system cant associate the card with a
current employee.
If the database contains an employee number for the
card, the system controller displays the information on
the card and the employee number.
To verify an employee card:

3. Select Verify Employee Card from the employee
cards menu. Press 4 or use arrow keys to move the
line indicator (>>) to Verify Employee Card then
press Enter.
4. Swipe a card as requested by the system controller.
5. After the SC displays information about the card,
press Enter to return to step 3. Press Escape four
times to exit to the password screen.
3.6
Special Cards
Five types of special cards help maintain the system.
Fail Safe Card - At least one fail safe card should be
Cards
Special Cards
made for each room as soon as possible after the

system has been installed. Then the fail safe cards are
stored in a secure area. In the event that it becomes
impossible to issue cards using the system controller,
fail safe cards are given to new guests. When a fail
safe card is used, it locks out any guest cards that
were active. The fail safe card remains active in the
door until a new guest card is used (after cards can be
issued in the normal manner) or until another fail safe
card is used.
Lock Out Card - A lock out card deletes the current

guest card from the lock. A lock out card operates in
any guest room door. Lock out does not interfere with
operation of future keys. The next new guest card
will operate the door and all previous guests cards
will remain locked out. The lock out can be
overridden by an undo lock out card. An undo lock
out card restores operation of the last guest card that
was active in the room. An undo lock out will not
restore a former card after a new card has been used.
Emergency Card - The emergency card is a master

that can open any lock. It always overrides the
deadbolt. Make an emergency card at any time after
the system is configured. Then store it in a secure
area.
Diagnostic Card - A diagnostic card is not used to

unlock doors. When used in a lock, it will display a
flash sequence that indicates the reason for the last
denial of a card.
One Shot Card - A one shot card can only be used

once. It is room-specific, and has no effect on any
other previously issued or used cards. It does not
override the deadbolt.
Note: All special cards (expect the one shot card) are valid for two
years from the date they are issued. Do not allow them to
expire without issuing a new set of cards to replace them.
Record the date that you make any special card, and make sure
that a replacement is made prior to its expiration to avoid
inconvenience to employees. A one shot is valid only for one
Cards
Special Cards
hour after issued.

3.6.1
Fail Safe Cards

Fail safe cards are used if it becomes impossible to issue
new guest cards. A fail safe card operates the lock for two
years after it is created unless overridden by another fail safe
card or a new guest card. Make three fail safe cards for each
lock.
To issue a fail safe card:
1. To select Cards from the main menu: press 1.
2. To select Special Cards from the cards menu: press 3.
3. To select Fail Safe Card from the Special cards
menu: press 1.
4. Type the room number and press Enter. Fail safe

cards are assigned per room. Type a number for a
guest room.
5. Type a card number from 1 to 4 and press Enter. If
you make more than one fail safe card, write an
identifying number on each. After you have used
card 1, you should issue a new card 1.
6. Select extended access. You will only be able to
assign extended access to a card if that feature was
activated during setup of the system.
After you select Yes for extended access, the SC will
assign extended access to all fail safe cards until you
escape to step 3 or until you change the extended
access setting back to No.
Cards
Special Cards
7. Swipe the card.
8. Press Enter.
3.6.2
Lock Out Cards/Undo Lock Out Cards

A lock out card overrides guest cards. It can be used to void
all the active guest cards for a room so that they no longer
work. The next guest card that is issued by the system
automatically overrides the lock out. An undo lock out card
reverses the action of the lock out card.
A lock out card operates in any guest room lock for two
years after it is issued. After a new lock out card is made,
any existing lock out card(s) will no longer work.
To make a lock out card:
2. Select Special Cards.
3. Select Lock Out Card from the special cards menu
by pressing 2 (or move the cursor (>>) to Lock
Out Card using the down arrow; then press Enter).
4. Swipe the card through the encoder base.
Cards
Special Cards
5. Swipe another card. (Label the cards as lock out

and undo lock out.)
6. Press 1 if you want to make copies of the lock out and

undo lock out cards. Press Enter if you dont want more
lock out cards; then press Escape four times to exit.
3.6.3
Emergency Cards
An emergency card has access to all doors (guest, service,
and common). It automatically overrides the deadbolt and
operates extended access readers. An emergency card
should be created as soon as possible after the database has
been configured and should then be stored in a safe or other
secure area for use only in the event that an extreme
situation arises where access is needed to all rooms.
To make an emergency card:
1. Select Cards.
3. Select Emergency card from the special cards menu
by pressing 3.
4. Swipe the card through the encoding unit.
Cards
Special Cards
5. Press Escape to return to the special cards menu.
6. Press Escape four times to exit to the password menu.

3.6.4
Diagnostic Cards
A diagnostic card can be created on any system controller from
the Special Cards menu. When used in a lock, the diagnostic
card will display a flash sequence that indicates the reason for
the last denial of a card.
Note: The diagnostic card does NOT unlock doors.
The result of using the diagnostic card will be a Flash Sequence
as follows:
Green/Green -- bad parity, bad checksum, or timeout
Red/Red/Red -- wrong facility code
Red/Yellow/Green -- invalid issue time
Red/Red -- card expired
Green/Yellow/Red -- card too early
Yellow/Red -- no matching channel (wrong room)
Green/Red -- does not override channel (locked out)
Yellow/Yellow -- invalid time zone
Yellow -- deadbolt extended, no override
The diagnostic card will not reset this data (using the diagnostic
card repeatedly will display the same data.) When the next nondiagnostic card is used it will over-write the data. However,
you may alternate the use of room cards with the diagnostic
card, and determine the reason that access is denied for each.
To make a diagnostic card:
1. Select Cards.
Cards
Special Cards
3. Select Diagnostic Card from the special cards

menu by pressing 4.

3.6.5
One Shot Cards

The one shot card is valid for one hour and can only be used
in a lock once. For example, a one shot card could be issued
when a guest has left his original keycard in his room.
To make a one shot card:
1. Select Cards.
3. Select One Shot Card from the special cards menu
by pressing 5.
4. Type the room number and press Enter. One shot

cards are assigned per room. Type a number for a
guest room.
Cards
Special Cards
Cards
Special Cards

Reports
4.
System Operation
System Operation
An event is recorded in memory every time the System
Controller completes a command. System memory stores the
last 1995 events. An events report is a printed copy of the last
1995 events (if all events are included).
Any employee with an MOD or master password can generate
event reports. Only personnel with master passwords can
generate parameters, user groups, employees and lock data
reports. Employees with front desk passwords cannot generate
reports.
4.1
Reports
Several reports permit managers to monitor and maintain
records of the systems activities. An event report allows a
manager to review the last 1995 electronic events. Other reports
permit managers to print configuration of the system.
Reports can be printed from both the server and client SC, but
the client SC is preferred. Regardless of which SC is used, the
report contains all events held in the database, i.e. all events
from both the client and server SC.
The following reports can be generated by the system controller:
Events by date - a list of most recent 1995 events
Events by room - a chronological record of guest card

operations sorted by room number
Events by system operator - a chronological record of all

system controller activities sorted by the employees ID
number
Events by user group - a chronological record of system

controller activities sorted alphabetically by user group
names
Events by keycards - information regarding guest,

employee, and special cards for all events or just those
during a specified time period
Employees - a list of all employees and their assigned

user groups, sorted by employee identification number
System Operation
Reports
4.1.1
System Parameters - a print out of the current settings for

system parameters
Print User Group - A list of active user groups and the

parameters that each assigns to a card
Lock Data - record of section, zone, building assigned to

each lock
Events by lock - a list of most recent events in a certain

lock. Number of stored events depends on lock type and
manufacturing date.
Generating a Report
To generate a report:
1. Type a master or MOD password.
If an MOD password was used, press Escape three

times to go to the main menu, then press 2.
If a master password was used, press 2 to select

Reports from the main menu.
2. Make sure the printer is connected to the appropriate port of

the encoder base (25 pin, parallel port).
3. Select the report. Employees with MOD passwords can only
generate the four event reports. Employees with master
passwords can generate all reports. To select a report, press
the numeral key corresponding to the report name (or use
arrow keys to move the cursor to the desired report and then
press Enter).
Reports available under master passwords
Reports available under MOD passwords
4. Specify date and time. You can specify a start and end date

Reports
System Operation
and time (in 30 minute increments) of the events that you

want included in the report.
5. The system controller displays the name of the report being

printed and sends it to the printer. When it has finished
sending the report, it reverts to the report menu shown
above. Press Escape twice to return to the password menu.
4.1.2
Sample Reports
An event report sorted by room lists events for each room:
Date: 02/24/99
VC2100 System
Page: 1
Events by Room
===========================================================================
Room Number
Date
Time
Transaction
==========================================================================
102
09/26/99
22:20
Checked in Guest
09/27/99
09:30
Verify Guest Card
09/27/99
16:45
Checked in Guest
196
09/22/99
15:51
Checked in Guest
09/22/99
15:58
Removed Guest
197
09/22/99
15:59
Checked in Guest
200
09/25/99
08:00
Program Lock
This report shows check in, check out, verify and programming
events. It does not show events that are not related to specific
rooms (add employee key, make emergency key, change system
parameters, etc.).
Event Report Sorted by System Operators Identification
Number (SYSOP)
Date: 02/24/99
VC2100 System
Page: 1
Events by SYSOP
================================================================================
Employee Number
Date
Time
Transaction
================================================================================
2301
09/03/99
18:05
Checked in Guest
2501
09/01/99
22:33
Log System User Off
2501
09/02/99
03:36
Changed Employee
2501
09/02/99
10:26
Edit System Parameters
250
09/02/99
17:53
Changed Employee
9501
09/02/99
18:00
Checked in Guest
9501
09/02/99
18:02
Checked in Guest
9501
09/02/99
18:04
Checked in Guest
Use this report to monitor all activities by an operator.
System Operation
Reports
Event Report Sorted by Date

Events below are sorted by date only. So the report is a list of
all system transactions in the order that they occurred:
Date: 02/25/99
VC2100 System
Page: 1
Events by Date
=========================================================================
Date
Time Room
System Operator
Event description
=========================================================================
09/01/99
22:33
34
Log System User Off
09/02/99
03:36
93
Changed Employee
09/02/99
10:26
34
Edit System Parameters
09/02/99
17:53 208
343
Changed Employee
09/02/99
18:00 113
52
Checked in Guest
09/02/99
18:02 243
52
Checked in Guest
09/02/99
18:04 276
52
Checked in Guest
09/02/99
18:05 301
52
Checked in Guest
09/02/99
18:07 101
52
Checked in Guest
09/02/99
18:07 214
52
Checked in Guest
09/02/99
18:08 277
52
Checked in Guest
09/02/99
18:09 269
52
Checked in Guest
09/02/99
18:12 111
52
Checked in Guest
09/03/99
07:59
343
Log System User On
09/03/99
08:00 104
343
Verify Guest Card
09/03/99
08:00
343
Changed Employee
Lock Events Report

After a record of lock transactions has been extracted from a
lock, event records can be printed to provide hard copy of
activity in a room. To print a readout the system controller must
be returned to its cradle in the encoder base and reconnected.
The events for the last lock that was interrogated by the system
controller will be transferred to the printer. The system
controller holds the events for one room only.
System controller time
Lock ID 32510
Readout time: 05/18/99
08:59
Lock time: 05/18/99
08:59
Start Event Number 1
Locklink Operation
05/17/99
User Group:
Override:
Repeated: Program loaded
End Event Number 1
Open/closed, valid card
User Group: Guest
Override:
14:45
at time of readout
Name:Operation OK
Info: Write
Issue Area:
Lock time at time of
05/17/99
15:07
Info:
User ID:
DB not overridden
15
readout
Time that the
event occurred.

Reports
System Operation
Repeated: Used once

End Event Number 2
Issue Area:

Opened/closed, valid card
User Group: Section 1
Override:
Repeated: Used once
05/17/99
16:00
User ID:
13054
Info: DB not overridden

Issue Area:
End Event Number 3

EMK used
User Group:
Override:
Repeated: Used once
Housekeeping
card used to
open door
05/18/99
07:00
Name:
Info:
Issue Area:
End Event Number 4

Locklink Operation
User Group:
Override:
Repeated: Evt buff
05/17/99
14:45
Name:Operation OK
Info:
Issue Area:
Write
Employees Report
An example of an Employees report is on the next page. The
report is sorted by employee identification number, the number
that you typed into the system when the employee was issued a
card or assigned a password. The report shows the user group
and password as well as the unique identity assigned to each
employees card. The report also shows whether the employees
card can operate common doors.
Date: 02/25/99
VingCard 2100 System
Page: 1
Print Employees
-----------------------------------------------------------------------------Id Number
User ID
Password
User Group
Common Doors
-----------------------------------------------------------------------------2310
13065
9817
Front Desk
No
2501
13051
6867
Front Desk
No
9501
13350
9997
Master
Yes
9663
13444
None
Section 1
Yes
9724
13897
None
Section 2
Yes
9888
14999
8363
Guest Only
No
9889
15000
8357
Zone 1
Yes
Lock Data
The lock data report describes the section, zone and building
cards that operate each lock. An employee keycard assigned to
the respective section, zone, or building has access to the listed
door.
System Operation
Reports
Date: 02/25/99
Page: 1
Print Lock Data
Room
Door Type
Section
Zone
Building
-----------------------------------------------------------------------------101
Guest
Section 1
Zone 1
Building 1
102
Guest
Section 2
Zone 1
Building
103
Guest
Section 3
Zone 1
Building
104
Guest
Section 4
Zone 2
Building
105
Guest
Section 5
Zone 2
Building
991
Service
Section 1
Zone 1
Building 1
995
Service Common
Yes
Yes
Yes
999
Global Common
1
1
1
1
User Groups
A User Group report describes the user groups that have been
activated. It lists the parameters assigned to all employee cards
in a user group.
Date: 02/25/99
Page: 1
Print User Groups
---------------------------------------------------------------------------User
Area
Duration Unlock
System
Deadbolt
Group
Time
Access
Override
---------------------------------------------------------------------------Section 1
Section 1
24
3
0
No
Section 2
Section 2
24
3
0
No
Section 3
Section 3
24
3
0
No
Section 4
Section 4
24
3
0
No
Section 5
Section 5
24
3
0
No
Section 6
Section 6
24
3
0
No
Section 7
Section 7
24
3
0
No
Section 8
Section 8
24
3
0
No
Section 9
Section 9
24
3
0
No
Section 10
Section 10
24
3
0
No
Zone 1
Zone 1
24
3
0
No
Zone 2
Zone 2
24
3
0
No
Zone 3
Zone 3
24
3
0
No
Zone 4
Zone 4
24
3
0
No
Building 1
Building 1
24
3
0
No
Building 2
Building 2
24
3
0
No
Master
Master
24
24
3
No
Front De-sk
None
0
0
1
No
MOD
None
0
0
1
No
Guest
Guest
0
3
0
No
Guest w/DBO
Guest
8
3
0
Yes
HC
Guest
8
7
0
No
HC w/DBO
Guest
8
7
0
Yes
Keycards
The Events by Keycards report shows the date/time of the event
and identifies the system operator.
Date: 05/25/99
VC2100 System
Page: 1
Events by KeyCards
(Wed 05/12/99 11:00 - Wed 05/12/99 16:00)
---------------------------------------------------------------------------------Date
Time
Room/Empl#
SYSOP Event Description
User Id

Backing up the Database
System Operation
---------------------------------------------------------------------------------05/12/99
11:52 2553
1235
Add Employee
13052
05/12/99
12:24 110
1235
Add Employee
13053
05/12/99
12:47 0
1235
Made Lockout Card
13054
05/12/99
12:55 122
1230
Checked in Guest
13053
05/12/99
13:02 157
1230
Checked in Guest
13053
05/12/99
12:25 135
1230
Checked in Guest
13053
05/12/99
12:33 188
1230
Checked in Guest
13053
05/12/99
12:40 127
1230
Checked in Guest
13053
05/12/99
13:58 0
1235
Made Lockout Card
13055
05/12/99
14:02 2553
1235
Changed Employee
13056
05/12/99
14:35 2589
1235
Changed Employee
13057
05/12/99
14:44 2589
1235
Add Employee
13058
05/12/99
15:52 0
1235
Made Backup Card
13059
4.2
Backing up the Database

The backup command allows you to maintain a backup of the
system data. During normal operation of the 2100 PLUS, every
time that any command is completed, the System Controller
automatically copies the revised data to the memory card. If the
SC were to fail, you would be able to remove the memory card,
insert it into a new SC, select the restore command and have a
copy of the database exactly as it was prior to system failure.
You should also regularly perform a manual backup of the data
files to a backup memory card so that you have an extra copy of
the database in the event of an emergency. Each 2100 PLUS
system is delivered with a spare memory card for this purpose.
Only personnel with master passwords can perform system
backups.
To backup system data to the memory card:
1. Use a master password to enter the program.
2. Press 5 to select Backup Database from main menu options.
3. When the system is ready, you will be prompted to Remove
Database card. Press the release button on the side of the
system controller to release the card; then pull the card out of
the slot.
4. You will now be prompted to Insert Backup Card. Gently
insert this card into the slot.
System Operation
Restoring a Database Backup
Note: The backup card must be DOS formatted as delivered by

Vingcard. Before backup, the card can either be empty or contain
an old copy of the database (which will then be overwritten).
5. The system now writes the data to the backup card. When it
is completed you will be prompted to Remove Backup
Card. Remove the card.
6. You will now be prompted to Insert Database Card. Insert
the original card back into the slot.
7. Press Enter when prompted.
8. You may now log back into the system.
9. Store the backup card in a safe place.
4.3
Restoring a Database Backup

Caution: The restore command overwrites data in the system
controller with data from a memory card.
The data on a backup card can be transferred to the system
controller in the event that the unit is replaced or repaired. If
the backup is a recent one, the complete database can be
transferred without much effect on the systems ability to verify
cards.
To restore the system data from the memory card:
1. Use a master password to enter the program.
2. Press 4 to select Restore Database from main menu options.
3. When the system is ready, you will be prompted to Remove
Database card. Press the release button on the side of the
system controller to release the card; then pull the card out of
the slot.
4. You will now be prompted to Insert Backup Card. Insert a
backup card containing a valid, backed up copy of the
database.
5. The system now reads the data from the backup card. When
it is completed you will be prompted to Remove Backup
Card. Remove the card.
6. You will now be prompted to Insert Database Card. Insert

Converting Old Versions of the Database
System Operation
the original card back into the slot.
7. The system now writes the data to the system memory card
Press Enter when prompted.
8. You may now log back into the system.
4.4
Converting Old Versions of the Database

The 2100 PLUS system can automatically convert all older
versions of 2100 and 2100 PLUS databases. This allows
existing 2100 and 2100 PLUS installations to be efficiently
upgraded to the new system.
To convert an old 2100 or 2100 PLUS database:
1. Insert the memory card containing the old database into the
SC. If you have more than one SC, use the one that you wish
to become the Server.
2. The system now reads the data from the old card and
converts it to the new format. When it is completed you will
be prompted to Insert a new, formatted memory card to
store updated database. Remove the old card and then
gently insert the new card into the slot.
Note: The new card must be DOS formatted as delivered by Vingcard.
3. Press Enter.
4. The system now writes the new format database to the
memory card. When it is ready, a confirmation message is
displayed.
5. Press Enter.
6. You may now log into the system.
System Operation
Setting Date and Time
4.5
Setting Date and Time

Because the VC2100 PLUS is a time-based system, it is
extremely important to maintain synchronism between the
System Controller and the locks. Only persons with master
passwords have access to the set time command.
If you have two system controllers in use, the client SC
synchronizes its time and date with the server SC upon boot-up
and each time someone logs in, so the two SCs are always
sychronized.
Note: When you set the time or change it, always use the server SC. After
date and/or time is changed, you must log out of the client SC and
back in to synchronize it with the server.
To set date and/or time:
1. Type a master password and press Enter.
2. Press 5 to select Set Date and Time from the main menu.
3. Press Enter to accept the data displayed in each field. Use
arrow keys to change a field:
Year - If the displayed year is incorrect, press the up or

down arrows to display the correct year. When the year
is correct, press Enter. (The month field appears.)
Month - Display the correct month by pressing the

up/down arrows. When the correct month is displayed,
press Enter. (The day field appears.)
Day - Use up and down arrows to select the day. Then

press Enter. (The hour field appears beneath the label,
time.)
Hour - Use the arrow keys to select the hour. Then press
Enter. (The minute field appears beneath the hour.)
Minute - Use arrow keys to select the minute. Then press

Enter.
Second - Set the second, then press Enter.
4. Press Enter, when the Completed message appears, to

return to the main menu
5. Press Escape to revert to the password display.

Communicating with Locks
System Operation
Note: At the beginning of each new year the System Controller computes
the start and stop dates for daylight saving time. The first time a
master password is used in a new year, the system controller
displays a message showing the computed dates. To accept the
dates press Enter three times. To change a date, move to the field
that you want to change and use the arrow keys to display the
correct start or stop date. Press Clear when the cursor is on the
start date if you do not observe Daylight Saving Time.
4.6

The system controller plays a dual role in the VC2100 PLUS
system. It is the computer that controls system operations. It is
also a locklink, a device used to program doors and to retrieve a
locks event record. When attached to the encoder base, the
system controller is the systems central processing unit. When
a user enters Locklink mode, removes the SC from the encoder
base and attaches a contact card, the SC becomes a locklink.
Any SC can be used as a locklink, but wherever possible a client
SC should be used, leaving the server free to continue issuing
keys etc.
The locklink is used to:
Transfer program information to a lock
Interrogate a lock, obtaining a list of the locks most

recent events
View Lock Events - display the lock events, one at a time,

on the System Controller
Unlock a door - the system controller can be used to

unlock a door if a locks control module fails to operate
Set lock time - set the lock time equal to the locklink
To enter Locklink mode:

1. Type an MOD or master password. If you typed an MOD
password, press Escape three times to exit to the Main Menu.
2. Press 3 to select Locklink.
3. Press 1 to enter the locklink mode or 0 to go back
to the Main Menu.
4. You will be prompted to disconnect the System
unit. Disconnect the SC and press Enter.
System Operation
1
2
3
4
5
6
7
5. Press 6 to select Set Contact Card and check that

the Contact Card setting is correct for the type of
locks you will be using. There are 2 settings,
Classic and Presidio / Da Vinci.
LOCKLINK MENU
Program Lock
Read Lock Events
View Lock events
Unlock Door
Set Lock Time
Set Contact Card
Exit LockLink Mode
SET CONTACT CARD

Type : Classic
Select the appropriate type using the arrow keys

than press Enter.
Note that you can also set contact card type by
selecting 7 (System) the 5 from the 2100 Main
Menu. The value entered from the System Menu is
the default setting and should be set to match all /
the majority of your locks. If you change the value
from within the Locklink menu, then when you exit
Locklink mode, the default setting is re-applied.
6. Now Select the desired option from the Locklink
menu. See sections 4.6.1 through 4.6.4. To exit the
locklink mode, see 4.6.5.
4.6.1
Programming Locks
Program a lock:
at startup
to institute software upgrades
to change lock time if the event report shows a time

discrepancy
to change a locks room number
if the lock went into Low Battery Safety Mode (replace

batteries first)
To program a lock:

System Operation
1. Disconnect the system

controller from the encoder
base and connect the
appropriate contact card.
1
2
3
4
5
6
7
LOCKLINK MENU
Program Lock
Read Lock Events
View Lock events
Unlock Door
Set Lock Time
Set Contact Card
Exit Locklink Mode
2. Press 1 to select Program Lock.

3. Type the room number for the lock you want to program and
press Enter.
4. Insert the contact card into the lock.
5. Remove the card when the system controller
instructs you to do so.
6. Re-insert the card at the controllers instruction. (follow the
controllers instructions for removing and inserting the card.)
7. Remove the card and press Enter when the controller
displays the message, COMPLETED. Press ENTER to
Continue. Then exit the locklink mode, see 4.6.5.
System Operation
4.6.2
Reading Lock Events

The locks event record can be retrieved from the lock and
transferred to the system controller using the contact card. After
events have been read, the following details of each event can
be viewed on the display or printed.
Event number- a sequential event number. Event 1 is the

oldest event
Event type: Opened/closed for valid card, EMK, Locklink

operation, etc.
Event time
User group of the card used to unlock the door
User ID (the number that you assigned to the employee)
Deadbolt overridden
Used once (only once within a 5 minute interval) or

repeated
Card issue area number
A lock was reprogrammed to reset Low Battery Safety

Mode
To transfer a locks event record to the system controller:

1. Disconnect the system controller from the encoder, connect a
contact card and enter the locklink mode.
2. Press 2 to select Read Lock Events, from the Locklink menu.
4. Remove the card when the system controller displays the
message that the process is completed and press Enter.
The System Controller will go to the Locklink menu. Return the
controller to the encoder base and exit the locklink mode in
order to print the report.

4.6.3
System Operation
Viewing an Event Record

The system controller displays one event at a time for the last
lock that was interrogated by the locklink. To view the events:
1. Select View Lock Events from the Locklink menu.
Mode B
Mode B
Mode B
13:24
VIEW LOCK EVENTS

Room ID: 101
Time: 11-03-99 13:24
1 of 95
Locklink Operation
11/03/99
08:25
User Group:
Name: Operation OK
Info: Write
Override:
Repeated:
Program
Issue Area:
VIEW LOCK EVENTS

Room ID: 101
Time: 11-03-99
13:24
2of 95
11/03/99
08:33
User Group:
Guest
User ID:
1111
Override:
Repeated:
Used Once
Issue Area: 1
VIEW LOCK EVENTS

Room ID: 101
Time:
11-03-99
3 of 95
11/03/99
08:47
User Group:
Section 1
User ID:
1012
Override:
Repeated:
Used Once
Issue Area: 1
2. Press the up arrow to view the

next event. Press Escape to exit.
Locklink was used to program a
door.
3. Press the up arrow to view the

previous event. Press down arrow
to return to the first event (the
most recent lock event). Press
Escape to exit.
Guest entered room at 8:33 AM.
4. Press the down arrow to view the

previous event. Press up arrow to
return to the second event. Press
Escape to exit.
A housekeeper entered the room
at 8:47 AM.
System Operation
4.6.4
Unlocking a Door
The system controller can be used to unlock a door, if the door
does not respond to cards. Using the contact card (with
connections for a battery pack), the door can be unlocked even
if batteries have been drained or connection between the locks
batteries and the control module has been severed.
To unlock a door using the system controller:
1
2
3
4
5
6
7
LOCKLINK MENU
Program Lock
Read Lock Events
View Lock events
Unlock Door
Set Lock Time
Set Contact Card
Exit Locklink Mode
1. Press 5 to select Unlock Door.
2. Type the room number and press Enter.
3. Insert the contact card into the door and

press Enter again.
Use a battery powered contact card when
cards dont operate the lock, and the lock
never emits either audible or visual signals.
4. Wait until the door unlocks (green signal) and the system
controller displays the message:
COMPLETED !
Press ENTER to Continue
Then press Enter.
The system controller returns to step 2. Repeat steps 2 through 4
to unlock another door. Press Escape to exit to the Locklink
menu. Return the controller to the encoder base and exit the
locklink mode when done.

4.6.5
System Operation
Setting Lock Time

The system controller can be used to set the time in the lock
only. The time set in the lock is the Locklink time.
To set the Locklink time in the lock:
1. Disconnect the system controller from the encoder, connect a
contact card and enter the locklink mode.
2. Press 6 to select Set Lock Time, from the Locklink menu.
4. Remove the card when the system controller displays the
message that the process is completed and press Enter.
The System Controller will go the Locklink menu. Return the
controller to the encoder base and exit the locklink mode when
done.
Note: It is strongly advised that the Set Lock Time is performed once a
year for all the locks in the property. In this way you will increase
the accuracy of the system.
4.6.6
Exiting Locklink Mode

To have access to the rest of the system, you have to reconnect
the system controller and exit the locklink mode.
To exit locklink mode:
1. Reconnect the SC to the encoder base.
2. In the Locklink menu, press 6 to select Exit
Locklink mode.
3. Press 1 to exit to the password screen and
press 0 to go back to the Locklink menu.
5.
System Controller
Booting the System Controller (First Time)
System Controller
Before turning the system on for the first time, make sure that
each system controller has batteries in it or that it is connected
to the external power. If you are using both a server and a client
unit, check the cable between them.
5.1
Booting the System Controller (First Time)

When you press the power button and turn the system on for the
first time, the system controller can display one of two
windows.
2100 PLUS
CONDO \ POS
Type 2100 and press ENTER.

Use 2100 password until you have
set up the system and added one
master employee. Then remove
employee 2100.
Note that the CONDO/POS line
will depend on the detail of the
system installed. The line may be
blank.
2100 PLUS
NO DATABASE
If you see this window at the server SC,

the memory card is not installed. Insert
the card until the button on the right side
of the unit pops out. Then RESET the
SC (see 5.2.3). The screen at left should
appear. If you see this window at the
client SC, check the network cable to the
server. When you think the cable is OK,
try and log in. If this does not work,
RESET the client SC. If the system still
does not work, check and optionally
RESET the server SC too (if the card is
out, for example).
System Controller
Power Switch Functions
5.2

The function of the power switch depends on the state of the
system controller and the length of time that the switch is held
down. The following operations are performed by the power
switch:
Power ON
RESET the system controller
SUSPEND operation
Power OFF
RESUME operation (Return from suspend)
System Controller is
5.2.1
Press Power
button for
Result
OFF
1 Second
Turns unit ON
SUSPENDED
1 Second
RESUMES operation
ON
1 Second
SUSPENDS
operation
ON
3 Seconds
RESETS unit11
ON
more than 3
seconds
Turns unit OFF
SUSPEND
Suspend is a power conservation mode. When the system
controller enters this state, the display is blank. The VC2100
PLUS program is still running and remains at the last menu you
used. The system controller suspends automatically when it is
operating from batteries and a time-out limit (three minutes) is
exceeded. The controller will not go into the suspend mode
automatically if it is connected to the power supply.
You can place the system controller in the suspend mode by
pressing and immediately releasing the power button. The
system controller clears the screen and displays the message
SUSPENDING. The screen blanks, but the system
controller is still ON. There is no other indication that the
11
After a reset, you do not have to remove the card before you start the system again.
System Controller
controller is in the suspend mode. The unit appears to be off.

When the system is suspended, no entries at the keypad are
accepted. If you are in doubt about whether the system
controller is in the suspend mode or turned off, momentarily
press the POWER button. If the unit was suspended, the
VC2100 PLUS system will continue just as you had left it. If
the unit was OFF, the system controller will reboot.
5.2.2
RESUME (exiting the suspend mode)

While the system controller is in SUSPEND mode, pressing the
Power button will restore the VC2100 PLUS program to the
point at which it was suspended. The screen will display
RESUMING - PLEASE WAIT for about three seconds. Then
the system controller will display a VC2100 PLUS menu
exactly as it was prior to suspending operation. (Serial port
functions do not operate during the suspend mode.)
5.2.3
RESET
While the unit is ON, pressing the Power switch for three
seconds will force a system reset (warm boot).
Press and hold the power switch until the suspend
message illustrated at left disappears. Then release
the power button. The system has a real time clock, so
you do not lose time and date when you turn the
system off.
Warning:
5.2.4
If you continue to hold the power button after the screen

disappears, the system controller will power off completely.
Power off
Pressing power switch for an extended time (past the RESET
warning) will power the unit off entirely. The system has a real
time clock, so when you turn the system controller back on,
there is no need to set the time and date again.
System Controller
Indicators and Messages
5.2.5
Cold Booting
When you press the power button and turn the system on, the
system controller can display one of two windows.
2100 PLUS
CONDO \ POS
Type your password and press

ENTER.
5.3
2100 PLUS
NO DATABASE
If you see this window at the server SC,

the memory card is not installed. Insert
the card until the button on the right side
of the unit pops out. Then RESET the
SC (see 5.2.3). The screen at left should
appear. If you see this window at the
client SC, check the network cable to the
server. When you think the cable is OK,
try and log in. If this does not work,
RESET the client SC. If the system still
does not work, check and optionally
RESET the server SC too (if the card is
out, for example).
Indicators and Messages

Two visual indicators show
the state of the units power
supplies. The unit emits a
single audible tone following
the execution of various
commands. When you hear a
tone, note the verbal warning
written on the system
controllers screen.
Charge Indicator
Low Battery Indicator
Power/Resume
Five rapid beeps indicate a time-out after a swipe card command
System Controller
is sent to the encoder base. If you swiped a card, check the

screen to see if it displays the time-out message. If it does,
check the cable to the encoder base for proper connections.
5.3.1
Low Bat
When the batteries need to be changed, the LOW BAT indicator
flashes at a rate of once per second. When the batteries have
discharged to a point where they cannot sustain continued
operation, the indicator remains on continuously. Turn the unit
off immediately and change the batteries.
To change the batteries:
1. Log off.
2. Turn the SC off (or connect external power direct to the SC)
3. Replace the batteries.
4. Reboot the SC (or remove external power).
5. Log back on the client SC, if necessary.
Note: Whenever you power off the server SC, make sure that you have logged
off the client SC first.
The following chart summarizes the system controllers
indicators:
Indicator Name
Indication
Charge (VISUAL)
LOW BAT (VISUAL)
On steadily
Flashing (1/second)
On steadily
AUDIBLE SIGNAL
5 rapid beeps
5.4
Meaning
The unit is operating from external power supply.
Batteries need to be changed.
Batteries are discharged. Turn off the unit and replace the
batteries.
Encoder time-out.
Power Supply
The system controller is powered by the encoder base, which is
connected to a power supply. The power supply can be
disconnected from the encoder base and connected directly to
the power input on the system controller when the controller is
not attached to the encoder base. However, the system
System Controller
Batteries
controller also can operate using its internal batteries when it is

not connected to the power source and it is being used as a
locklink. At all other times leave the system controller
connected to the encoder base or the power supply provided
with it.
5.5
Batteries
The system controller uses standard AAA size alkaline batteries
which can be bought from any supermarket (e.g. Eveready
Energizer, Duracell Alkaline or Ultra, Rayovac Maximum).
Zinc-Carbon batteries are not recommended.
When external power is applied to the SC (through the power
jack or the encoder base), the SC uses it instead of the batteries,
thereby extending the battery life as much as possible.
The system controller has no recharging capabilities and the
power system is completely safe: since there is no charge path
to the batteries, battery power cannot leak out and external
power cannot reach, and damage, the batteries.
5.6
System Controller
Memory Cards
Memory Cards
Memory cards store the system data. RAM (random access
memory) cards are powered by batteries. Some RAM cards
have an arrow on top of the card, pointing in the direction of
card insertion. A write protect switch is at the end of the card
which is not inserted into the drive. The write protect switch
must be set in the unprotected mode for use in the system
controller. The system controller writes to the card after each
transaction.
A RAM card has a two-year (approximate) battery life if not
installed in the system controller. When the RAM card is
inserted, it uses the system controllers power supply. If a RAM
cards battery is low, all information on the card will be lost.
The system controller will not be able to read from or write to
the card. When the system is booted, or following any
transaction, the system controller will display the message, Card
Battery Low, after the charge has dropped below an acceptable
level. A memory card with battery will have to be inserted into
the drive or the battery will have to be replaced before the
system will be able to read and write to the card.
Every system transaction is written to memory and also to the
memory (RAM) card. Since the database on the card is
constantly updated, frequent backups are not necessary.
However, it is still desirable to perform a manual backup of data
at least once daily on a different card than the one which
permanently resides in the drive.
The memory card must be present in order to boot the system.
5.7
Eject Button
The eject button pops out when a memory card is inserted.
Press the button to eject a card.
System Controller
Connections
5.8
Connections
System Controller
After locks have been programmed, the system controller
should be returned to its cradle in the encoder base. Unplug the
contact card and replace it with the modular RJ-11 in the
encoder base.
Connect the Mini

DIN connector here
Connect power supply here

when the SC must operate stand-alone
(no power from encoder base)
for extended periods
Connect the RJ-11 Jack here
Two connections are required to fit the

controller into the encoder base. They
are both located in the base of the SC.
The RJ-11 jack connects the SC to the
encoder base and the Mini DIN
connector makes the network
connection.
If the system controller is not plugged
into the encoder base, connect power
directly to it using the round power port
at the base of the unit.
Normally, however, the power supply
will remain connected to the encoder.
The SC will only be removed to program
doors.
Encoder Base
Three communication ports are located on the back of the
encoder base. The nine-pin port is for serial communication
with a property management system (PMS). The 25 pin port is
for parallel printer communication. The RJ45 modular jack is
for the network connection.
When you return the system controller to the encoder base,
connect the power supply to the base before plugging in the RJ11 jack. If you apply power to the base when the system
controller is already connected, the unit will poll for PMS on
power up. Polling stops automatically after one minute, but you
can abort polling at any time by pressing the Escape key.
5.9
System Controller
Troubleshooting
Troubleshooting
This section details what to do in the event of problems with a
system controller.
5.9.1
Server SC
If you experience operational problems at the server SC, carry
out the following steps, stopping when the problem is cleared.
1. Check the memory card is correctly inserted.
2. Check the PMS/printer connections (if the problem concerns
PMS or printing).
3. RESET the server SC.
5.9.2
Client SC
If you experience operational problems at the client SC, carry
out the following steps, stopping when the problem is cleared.
1. Check network cable connection to the server SC.
2. Check the PMS/printer connections (if the problem concerns
PMS or printing)
3. RESET the client SC.
4. Check the memory card is correctly inserted at the server SC.
5. RESET the server SC.
System Controller
Troubleshooting
Lockset
Electronic Controls
6. Lockset
This Chapter describes the 2100 Classic Lockset.
The 2100 System can also be used with Presidio or Da Vinci
Locks. Please refer to separate Lock documentation for details of
these lock types.
The 2100 Classic lock consists of five
sub-assemblies:
lockcase
inside escutcheon
outside escutcheon
cylinder (optional)
electronic control modules
A door locks automatically when it

closes and the latch bolt extends into
the strike. The latchbolt is always
extended unless a handle is held down
to retract it.
A door can be unlocked by insertion
and retraction of a valid keycard. The
reader module sends the cards code to
the control module (CM). The CM
sends an unlocking pulse to the lock
motor. Then the door can be opened
by depressing the outside handle. At
the end of the unlock period,13 the CM
sends a locking pulse to the lock
motor.
13
Standard VC2100 Lockset
Unlock time is written on the card. Only two durations are available when a guest checks in. The front
desk agent either assigns a Guest or HC user group to determine how long the door remains unlocked.
105
Lockset
Electronic Controls
Once inside the room, the guest can extend the deadbolt for added
security and privacy. Rotate the top of the thumb turn
approximately 45 degrees toward the doors hinges to extend the
deadbolt. To retract the deadbolt and exit, depress the handle. The
inside handle retracts both the deadbolt and the latch bolt. Retract
the deadbolt without opening the door by returning the thumb turn
to the vertical position.
The VC2100 system can be configured to allow some cards to
override the deadbolt. When a card has deadbolt override
(DBO) assigned to it, both the deadbolt and latch bolt will be
retracted when the handle is depressed after the card is used. If no
deadbolt override is assigned and the deadbolt is extended, the
indicator on the outside escutcheon flashes yellow when the card is
inserted.
A metal EMK key, which operates the cylinder14 overrides the
deadbolt. If the deadbolt is thrown, turn the key 360 degrees to
retract the deadbolt, then turn an additional 120 degrees to retract
the latch. (If the deadbolt isnt thrown, it is only necessary to turn
the key 120 degrees to retract the latch.) Only a metal key can
extend a deadbolt from outside a room. When the door is
deadbolted, you can open the door from the outside with the
emergency key (EMK) or a keycard with override capability.
A new guest card automatically locks out the keycard of the
previous guest. When the card is issued, the system writes the
present time onto the card. Guests who share a room are checked
in by assigning the same start time to their cards. Up to five guests
can share a room. A card with a later start time locks out or
overrides an earlier card.
A green/red/yellow LED communicates the locks status to the user
according to the following table:
14
Function
Appropriate user response
LED
low battery warning
Replace battery pack
3 yellow flashes
Replace battery pack and reprogram
3 red flashes when
door.
keycard is inserted
guest privacy
Deadbolt thrown. Issue DBO card
yellow
access granted
Depress handle and open door
green
Cylinders are not available with 2100s/50 locksets.
106
Lockset
Electronic Controls
lock-out
Guest or employee is locked out
1 green flash
undo lock-out
Guest or employee access is restored
3 green flashes
misread/wrong card read out
1. Reinsert card. 2. Reissue card.
red
lock communication OK
green
locklink error
Try locklink operation again
red
programming card accepted
Lock will now accept valid keycard
green
107
Lockset
Electronic Controls
6.1
Electronic Controls
Electronic components read and process the magnetic information on a
card and control the locksets mechanical operation. Standard ANSI and
Euro locksets consist of four electronic modules: the control module, on
the inside escutcheon; the reader module, on the outside escutcheon; the
battery pack; and the lock motor assembly.
The VC2100s/50 conversion kit combines the reader and control modules
in one lock control unit (LCU). All conversion electronic components are
on the outside escutcheon. Only the outside escutcheon must be replaced
when a 1050 lockset is upgraded to a 2100 system.
6.1.1 The Control Module (CM) and the Reader Module (RM)
The control module is a micro-computer
attached to the inside escutcheon. After
being programmed by the system
controller, a control module sends an
unlock command to the door in response
to correctly coded keycards inserted in the
reader module (RM). A control module
can be reprogrammed at any time.
The RM is an insert type magnetic reader
on the outside escutcheon. The cable from
the RM is connected to a cable from the
CM.
108
Lockset
Electronic Controls
RM Technical Data:
Read speed
Magnetic head life time:
Head to card force:
Operating temperature:
Humidity:
Storage temperature:
I2C-CONNECTOR
100 - 1000 mm/s

300000 operations
1N
0 - 40C
non condensing
-20 - 40C15
CM/RM Environmental Data:

CM Operating Temperature
Inside room temperature ranges:
Outside room temperature ranges:
Maximum differential (outside temperature to
inside:
BATTERY CONNECTOR
LOCK CASE CONNECTOR
6.1.2 LCU
The lock control unit is included as a component on the outside
escutcheon in the 2100s/50 conversion kit. Incorporating both reader and
controller in one device, the LCU is also used as the reader/controller for
remote readers and extended access controllers.
Technical data:
Read speed
Magnetic head life time:
Head to card force:
Operating temperature:
Humidity:
Storage temperature:
15
16
100 - 1000 mm/s

300,000 operations
1N
0 - 40C
non condensing
-20 - 40C16
at temperatures above 20C disconnect the battery for storage.

At temperatures above 20C, disconnect both internal and external battery for storage. Otherwise battery
life could be reduced.
109
Lockset
Electronic Controls
6.1.3 Lock Motor Assembly

The lock motor disengages the locking
mechanism when an unlocking pulse is
received from the controlling device (an
RM or an LCU). When the locking
mechanism disengages the locking hub
in the lockcase, the operator can depress
the outside handle to obtain access to the
room. After the end of the unlock
period, the lockmotor engages the
locking mechanism again, preventing
rotation of the outside handle.
The lock motor assembly includes the
deadbolt sensor. This switch detects the
position of the deadbolt. The control
module senses the deadbolts position
via this switch.
If the deadbolt is extended, the control
module will only send an unlocking
pulse if the reader detects deadbolt
override capability on the card.
A cylinder switch is part of the lock motor assembly. The cylinder switch
detects use of a metal key to unlock a door. Use of the key is recorded as
an event for the event report. Since VC2100s/50 locksets do not have
cylinders, their lockmotor assemblies do no have cylinder switches.
The lockmotor assembly is housed in the mortise lockcase. In the
VC2100s/50 conversion kit, the lockmotor assembly is enclosed in the
escutcheon lockcase. (See parts list).
6.1.4 Battery Pack
All electronic components in the lockset receive power from a nine-volt
battery pack (six, 1.5 volt, alkaline, AA cells). The battery cartridge
permits simple and rapid replacement of the batteries. The battery pack
of a standard VC2100 lockset can be replaced by removing the black
cover on the inside escutcheon. The inside and outside escutcheons must
110
Lockset
Electronic Controls
be removed to replace batteries of the VC2100s/50 lockset.

When the supply voltage falls below an acceptable level, the reader
displays a visual warning (three yellow flashes) if an employee card is
inserted. The first time the lock signals this warning, the battery pack has
a remaining life of approximately three months before it will no longer
operate the lock.
The Low Battery Safety Mode feature will display 3 red flashes when the
battery is critically low and a keycard is inserted in the lock. This feature
prevents a lock from inadvertantly remaining unlocked in situations
where the door is opened and the battery is too weak to relock the door.
NOTE: Once the door has entered Low Battery Safety Mode, it will need
to be reprogrammed after the batteries are replaced.
111
Lockset
Mechanical Components
6.2
6.2.1 Lockcase
The lockcase houses the latch, deadbolt, and the lock motor. The latch
bolt retracts any time an inside handle is depressed and can be retracted
by depression of the outdoor handle when power from the control module
to the motor disengages the locking mechanism. A panic release feature
automatically retracts the deadbolt when the inside handle is depressed.
The cylinder can be used to extend or retract the deadbolt and the latch.
Two types of lockcases are available: ANSI standard and EURO
standard. The ANSI standard lockcase is shown at left in the following
diagram. The EURO is at right.
These standard locksets include the lockmotor assembly. VC2100s/50

locksets use the VC1050 model lockcase that is already in the door. All
electronic components, including the lockmotor assembly, are housed in
the outside escutcheon.
112
Lockset
6.2.2 Cylinder
The optional17 mechanical cylinder is operated by a metal key. The
emergency key (EMK) overrides the deadbolt at any door in the hotel.
Only the emergency key can be used to extend a deadbolt from outside
the room. The cylinder is recodable. If a propertys metal emergency key
should be lost or otherwise compromised, the cylinder can be recoded up
to two times for a new emergency key without requiring replacement.
6.2.3 Escutcheons
VC2100 Lockset
The inside escutcheon and door
handle assembly includes a
covered battery pack18, inside
handle with handle retainer
unit19, the control module, and
the deadbolt thumb turn, which
allows the guest to lock (or
unlock) the deadbolt for
additional safety or privacy
when the room is occupied.
The outside escutcheon includes
the reader module and the
outside handle.
Outsid e esc utc heo n

Ba ttery Co ver
Thum b Turn
Cylind er
Insid e Esc utc heo n
VC2100 Lo c kse t
17
VC2100s/50 lockset cannot have a cylinder.

Battery pack is on the outside escutcheon of the VC2100s/50 lockset.
19 ANSI lockcase only
18
113
Lockset
VC2100s/50
The inside escutcheon and door
handle assembly consists of the
inside handle with handle
retainer unit20, and the deadbolt
thumb turn, which allows the
guest to lock (or unlock) the
deadbolt for additional safety or
privacy when the room is
occupied.
The inside escutcheon must be
removed for conversion of a
VC1050, but it will be reinstalled.
Outside escutcheon
Code cover
Thumb Turn
Inside Escutcheon
VC2100s/50
Only the outside escutcheon (and indicator spindle) is replaced during an

upgrade from a VC1050 to a VC2100/s50 lock. The outside escutcheon
includes the LCU, outside handle, battery pack and the 1050 conversion
lockcase.
20
The inside escutcheon is not included in the installation package (as a rule). Use the inside escutcheon
which you removed.
114
VingCard 2100 PLUS v1.5
6.3
The Lockset
Installation
Installation
The following instructions are for installation of VC2100 locksets. For
instructions to convert locksets from VC1050 to VC2100s/50, see the
separate publication: VingCard 1050 to Mag Stripe Lock Conversion.
Prior to lock installation, doors must be milled and drilled according to
lock installation template.
Note: When installing, align all parts properly so that they can move
freely. The lock will function without abnormal wear or
maintenance if it is properly installed. The cylinder, RM, and CM
must never be disassembled! These components consist of many
spring loaded parts and can only be assembled with special tools.
Lockset
Installation
To assemble a lockset on a properly prepared door:

1. Fit the lockcase into the door edge by
inserting the upper end and then lower end
(take care to avoid damage to cables).
Install the lockcase with the deadbolt
retracted.
2. Fasten the lockcase screws.
Note: If the lockcase does not adjust to the door bevel:

The front plate is adjustable for beveled doors (ANSI
lockcases only). Loosen the bevel screws located on the
top and bottom of the lockcase, just behind the front plate.
Insert the lockcase into the cut out as instructed in step 1
and fasten the lockcase screws. Then adjust the lockcase
from the cylinder and RM cut outs until it is squarely
centered in the cutout (completely parallel to the door).
Remove the lockcase, tighten the bevel screws without
moving the front plate, then reinstall the lockcase.
3. Prepare outer escutcheon (cylinder side) by
screwing on the handle spindle. Tighten it down
until it stops, then loosen it 3/4 of a full turn.
(Make sure it is squared. It must match the square
hole in the lockcase.) Insert the spindles through
the door and lockcase. Make sure that the spindles
fit correctly in their positions in the lockcase. As
you slide the escutcheon into place, the two
bottom stand-offs should slide easily into the screw
holes. The two top standoffs should fit into the
cutout for the reader module.
116
The Lockset
Installation
4. Connect the lockcase cable and the

card reader cable to their respective
connectors in the control module.
Then slide the inside escutcheon onto
the spindles, while holding the handle
horizontally and making sure that the
thumb turn is vertical (with deadbolt
retracted).
Note: When batteries are connected to the RM, the lock will sound two
sets of three beeps. These beeps indicate that the connection is
good and that a lock program has been loaded into the CM. You
may hear only one set of three beeps from the RM, indicating that
the CM does not have a program loaded into it yet. Either signal is
acceptable.
5. Fasten inside and outside escutcheons with
the four escutcheon mounting screws. Wait
until you have installed the cylinder and
checked operation of the lockset before you
tighten down these screws.
6. (Projects with cylinders) Insert a turning key
into the cylinder and turn the cylinder
clockwise until flush with the outside
escutcheon. A turning key is a shortened key
included in the installation package. Make
sure the keyway is in the correct position by
checking the cam on the back of the cylinder.
In order to fit into the lockcase, the cam must
not extend outside the circumference of the
cylinder.
Lockset
Installation
7. (Projects with cylinders) Secure the cylinder

with set screw. (The set screw is accessible
through the front plate.) When tightened, the
set screw should fit snugly into a groove on
the side of the cylinder. The keyway will be
vertical. A special tool is required to install a
headless set screw. See the instructions
accompanying the set screw tool for
installation instructions.
8. Test operation of the lockset. Extend and retract the

deadbolt to detect binding. Use a metal key to retract the
latch (if applicable). Visually inspect the lock and make sure
the latch extends completely.
Make sure the auxiliary bolt works by holding it in with your
thumb then trying to depress the latch bolt. You should not
be able to depress the latch with the auxiliary latch retracted.
If binding is detected, loosen escutcheon screws and try
again. Then adjust alignment of the escutcheons as
necessary to make the lock work freely after all screws have
been tightened.
9. Tighten the four escutcheon mounting screws. The
escutcheons self-align.
10.Fasten the battery lid on inside escutcheon using the
hexagonal screwdriver turning clockwise.
11.(Projects with cylinders) Before closing the door, use the
emergency key to make sure that it operates both the latch
and the deadbolt.
12.After installing the strike, make sure all components are
properly aligned. Close the door and check operation from
inside the room.
6.3.1 Programming the Lock
The control module will not work until it has been programmed by the
system controller. See chapter 4.
118
Controls
Remote Controller
7. Controls
Three devices can be used with the VC2100 system to control
equipment that is not manufactured by VingCard Systems.
Remote Controller (6866)
Extended Access Controller (6870)
Room Controller
7.1
Remote Controller
The remote reader controls locking
equipment which must be installed when
the VingCard mortise lockset cannot be
used. A remote controller could be
installed, for example, next to a glass door
at a pool or lobby door which is set up as a
global common door. Then connect the
output through a switch or a timer so that
the door remains open during the day
while at night only guests have access to
the hotel using their keycards. At a
parking lot gate the remote controller
could be programmed as a global common
door and all guests would have access to
the parking lot, during the time window
on their cards.
In addition to the features of a VingCard lockset, the remote
controller has functions for:
Tampering
Strike powered via relay
Egress switch
Alarm triggering and ATL (Anti Tail Gating) via door
switch
The remote controller can be surface mounted, where the entire
box is visible, or it can be recessed so that only 27 millimeters
extend beyond the wall or panel where it is installed. Recessed
installation requires a flange or trim.
119
Controls
Remote Controller
The controller is not battery powered. Cables must be

connected to the box from a 24 VAC/DC power source, and
cable from any unit to be controlled by the unit must also be
routed into the case.
The controller is contained in a heavy, metal housing. You
must remove the front (which includes the electronic controls)
in order to install the housing. To remove the electronic
control from the housing, insert a metal access key (included in
the controller package) and turn the key in a counter-clockwise
direction. The cover is fastened in place with a screw
mechanism and the key allows you to turn the screw. Once the
controller has been removed from the encasement, the housing
can be surface mounted by fastening the installation plate to
the wall and then attaching the remote controllers housing to
the installation plate.
For recessed installation, use a remote controller with
flange attached. To install the unit in a wall or panel you
must cut a hole no less than 83 mm wide, 200 mm high.
The cavity behind the wall or panel must provide clearance
of 59 mm for the box depth and an additional space to route
cables into the back of the unit.
120
Controls
Remote Controller
86
83
200
63
121
Controls
Remote Controller
Tamper
Attach installation back plate

to wall.
After installing the metal housing, make connections before

inserting the remote controller into the housing. Do not insert
the controller at an angle (see above). Use the key provided
with the unit to turn (clockwise) until the remote controller is
locked in place in the installation box.
When the remote controller is installed on the surface of a
wall, a tamper switch is engaged. If the entire unit is removed
from the wall or if the controller is removed from the housing,
the tamper mode is activated. If you are installing the remote
controller housing inside a wall, make sure you install it so that
the activating bar remains depressed at all times.
The remote controller can be powered by either AC or DC
voltage. Select a voltage by positioning two jumpers. Jumpers
are located on the controllers main board, which is on the
back of the cover (see below, left).
122
Controls
Remote Controller
tamper switch
X4
X4
Position 1
24 V
J1 and J2
Position 2
12 V
jumper to LCU
cable to
interface board
in 6866 housing
jumper to LED
Use position 1, for input voltages of 10.8 VAC - 30 VAC or

for 15 VDC to 40 VDC. Use position 2 for power supplies
with an output of 1.8 VDC to 15 VDC. Do not use position 2
for AC input.
Terminals for connection of input and output are located on the
interface board, terminals 4 and 5 (above, right). If a DC
power supply is used connect positive to position 4.
Connect a VingCard heating unit for the remote reader to
output at 11 and 12 for sub-freezing applications of the remote
reader.
Following are diagrams for remote controller connections:
123
Controls
Remote Controller
124
Controls
Remote Controller
Two remote controllers can be connected to one load device for control of
entrance and exit:
125
Controls
Remote Controller
126
Controls
7.2
The extended access reader is designed for use in elevators. When extended
access is enabled in system parameters, hotel agents will be able to activate
extended access on any guests card. Managers will be able to assign extended
access to each employee when they encode the employees card. The extended
access controller reads the extended access bit. If the card has the correct
facility code, a valid time window, and the extended access bit is valid, the
controller activates a relay that can be configured either as normally open or
normally closed.
The extended access controller is not designed for exterior or surface mount
applications. It is primarily for indoor applications. It is connected to the call
button circuit in an elevator.
Dimensions:
Min
Min
35 mm
35 mm
32.5 mm 32.5 mm
45 mm
44
105
93.5 mm
Min 85 mm
Side View
44
105
93.5 mm
Min 85 mm
Min
25 mm
Cutout Dimensions
Front View
In some cases the elevator manufacturer will supply a programmable logic

controller (PLC) as an interface between the extended access controller and the
elevator.
127
Controls
Extended Access Reader as Elevator Control

Extended Access Control (MOC)
PLC
Jumper position for normally closed relay
Elevator electronics
X3
COMMON IN
OUT 1
COMMON OUT
+
24 V
Power Supply
Use a 24 VDC power supply connected at terminals 17 (+) and 18 (-). The
illustration above shows connections if a PLC is used. If a PLC is not used, be
sure to provide a jumper between input voltage and one side of the output relay.
NOTE: The PLC board is not purchased from VingCard. It must be

purchased from another vendor.
128
Controls
Set relay output one for either normally open or normally closed output.
Disregard the remaining 7 jumpers and output terminals. If no PLC is available
and the strike or other device controlled by the extended access reader receives
power from the same power supply that is used for the reader, connect a jumper
from terminal 17 to terminal 2.
Normally open: Relay contacts close when a valid keycard is used.
Normally closed: Relay contacts open when a valid keycard is used.
129
Controls
Room Controller
7.3
Room Controller
Use the room controller as an

inexpensive energy management
device. The room controller acts as a
switch for (120-240 VAC) electrical
circuits. A room controller could be
installed in a wall in lieu of a light
switch, for example. When a card is
present, the lights and/or air
conditioner work. When a card is not
present, the lights and/or air
conditioner dont work.
84 mm
155
38
In (Mains)
Out (Load - Lamp)
130
Controls
Room Controller
NC
C
Neon Lamp
NO
Line
L1
L2
L2
L1
Load
131
Controls
Room Controller
132
System Maintenance
Cylinder
8. System Maintenance
This Chapter focuses on the 2100 Classic Lockset.
The 2100 System can also be used with Presidio or Da Vinci Locks.
Please refer to separate Lock documentation for extra information
regarding these lock types
Use the information in this section to help maintain the security and
efficiency of the VC2100 system.
8.1
Cylinder
Cylinders are optional on 2100 and Da Vinci locksets. Presidio locks do
not have cylinders. Cylinders cannot be used with 2100s/50 locksets.
After installation is completed, a locks cylinder can be recoded up to two
times. Recode all cylinders in the event that a metal EMK key is lost,
stolen, or otherwise compromised. Recoding the cylinder locks out the
lost key without requiring complete replacement of the cylinder. After
two recodings, all cylinders must be replaced if a metal EMK key is lost.
System keys are marked EMKn and RKn where n is 1, 2, or 3 and
indicates the recode level. An EMK key is used for emergency access to
all rooms. An RK key is used only to recode a cylinder. RK keys allow
recoding of the cylinder from level 1 to level 2, and from level 2 to level
3.
The markings of metal keys and the sequence in which they should be
used are shown in the table below:
Level:
LEVEL 0 (Construction)
LEVEL 1
LEVEL 2
LEVEL 3
Marking:
Function:
EC0
Emergency opening key
RK1
Recoding key:
To recode from construction level to level 1
EMK1
RK1
Recoding key:
To exit level 1
RK2
Recoding key:
To enter level 2
EMK2
RK2
Recoding key:
To exit level 2
RK3
Recoding key:
To enter level 3
EMK3
System Maintenance
Cylinder
To recode a mechanical cylinder

1. Insert recoding key for the present level (e.g. RK1).
2. Turn recoding key for the present level to the right. Gently
remove the key when it is at 30 degrees (1 oclock). The
cylinder is now ready for advancement to the next level.
3. With the keyway still at the 30 degree position, insert the
recoding key for the next level (e.g. RK2). Turn the recoding
key to the right as far as it will go. Then return it to vertical
(0 degrees).
4. Pull out the key. The cylinder is now recoded so that the
Emergency Opening Key (EMK) for the next level can be
used, while the missing emergency key(s) has been locked
out.
Note: Follow the sequence described above and do not experiment

with different keys. If a mistake is made, recode locks to the
highest level then recode from level 3 to level 1 to start over.
8.2
8.2.1
System Maintenance
Lockset Maintenance
Lockset Maintenance
Changing Batteries
Battery packs with an output below 7.8 volts (measured without load)
cannot operate the lock motor. The CM (VC2100) or LCU
(VC2100s/50) checks the battery voltage when an employees card is
used. The check is performed when the lock motor is activated. If the
battery packs output is below the acceptable range, the control unit
signals with three yellow flashes. The controller will still unlock the
door as long as the battery voltage is high enough to operate the lock
motor.
To change batteries, first remove battery lid on inside escutcheon using
the hexagonal battery cover tool. Turn counter-clockwise. Pull out the
old battery-pack and insert a battery-pack with new batteries. Fasten the
battery lid by using the hexagonal screwdriver.
8.2.2
Cleaning Escutcheons
In order to preserve the appearance of the lockset, clean escutcheons
using an alkaline cleaning fluid with a max. pH of 9 with no solvents or
abrasives. Apply the cleaning solution using a damp cloth. Avoid
spraying, especially directly at the card insertion slot.
8.2.3
Lubrication
Use of lubricants containing solvents or graphite will void the warranty
on the lockset.
System Maintenance
Troubleshooting
8.3
Troubleshooting
If a lock does not work properly when a card is inserted, you must
determine whether the malfunction is due to a card error or to a
mechanical error. Many mechanical malfunctions can be detected by a
visual inspection. If a lock cannot be operated when a card is inserted
and the reader displays a green LED, or if the lockset is difficult to
operate, check the following:
Latch retraction Depress the latch with your thumb. If it does
not depress easily, either the lockcase is in a
bind or lockcase components are
malfunctioning. Remove the lockcase from the
door and depress the latch. If the latch
depresses easily when the lockcase is removed
from the door, reinstall the lockcase, carefully
testing at each stage of assembly.
After installation of a lock, check for full
extension of the latch. If the latch does not
extend completely, binding between the
lockcase and the mortise pocket or other lockset
parts may be interfering with operation.
Handle return
If the outside handle does not return to a

horizontal position after the door has been
operated, the handle return spring, which is
located on the outside escutcheon, may be
broken or disconnected. Remove the
escutcheons to check the handle return spring.
A sagging outside handle also can be caused by
a sheared male handle spindle (VC2100).
VC2100s/50 locksets have an auxiliary
lockcase on the outside escutcheon. Binding in
the auxiliary lockcase can cause failure of
handle return. Remove the outside escutcheon
from the door, insert a valid card and check
handle rotation. If the outside handle is
difficult to rotate or does not return to
System Maintenance
Troubleshooting
horizontal even after the outside escutcheon is

removed from the door, you may need to
replace the spindle(s) or hubs in the auxiliary
lockcase.
If the inside handle sags, door alignment may
be causing binding. Loosen escutcheon
installation screws and depress the handle. If
the handle returns freely with the escutcheon
screws loosened, align the lockset so that the
handle continues to return after the screws are
tightened. The handle may sag because the hub
spring, in the lockcase, is broken or weak.
Lockset operation If it is difficult to depress the handles, loosen
escutcheon screws and try again. If the lock is
still difficult to operate, loosen lockcase screws.
This procedure may help detect binding.
Sometimes binding is caused by improperly
located holes for escutcheon screws. Enlarging
screw holes to reduce binding is not
recommended. The escutcheon may not cover
enlarged screw holes, and the enlarged holes
could cause recurring alignment problems.
In a VC2100s/50 lock, binding can be caused
by the auxiliary lockcase. See the description
above for handle return in the VC2100s/50.
Thumb turn
The thumb turn should extend and retract the

deadbolt easily. Difficulty in turning usually
results from poor strike alignment.
Operate the thumb turn with the door open. If
the thumb turn operates easily with the door
open but is difficult to operate with the door
closed, the strike is not well aligned. Reduce or
add door silencing pads to avoid re-positioning
the strike. Sometimes filing the strike slightly
can alleviate strike binding.
System Maintenance
Troubleshooting
Loosening the escutcheon screws and retightening often corrects alignment. However,
thumb turn difficulty can indicate more serious
lockcase malfunction. If the deadbolt is difficult
to operate, even when the lockcase is removed
from the door, replace the lockcase.
Auxiliary bolt
Press and hold the auxiliary bolt, then try to

press the latch. You should not be able to
depress the latch bolt when the auxiliary latch is
engaged. If the auxiliary bolt never disengages
(the latch bolt cannot be retracted), check for
binding. If the mortise pocket isnt wide
enough, the auxiliary bolt cannot move
correctly.
Inside Spindle
(2100s/50 locksets only) If a VC2100S/50

lockset has just been installed and has never
operated, you may not be able to turn the
outside handle because the inside handle was
improperly installed. Before inserting the
outside escutcheon through the lockcase make
sure the top of the inside spindle is rotated
toward the nearest door edge (toward the latch).
If the VC2100 lock is improperly handed, you
will not be able to operate the lock. You must
disassemble outside escutcheon to change door
handing.
After you are sure that the locksets mechanical operation is OK, use the
charts on the following pages to help you analyze electronic and system
malfunctions.
Electronic problems are simple to troubleshoot if you keep spare
electronic components available for testing purposes. You can, for
example, quickly determine that an LCU or CM is operating properly by
connecting a spare lockmotor. Rather than pulling all components off the
door, connect the spare lockmotor after pulling off the outside escutcheon
only. If you experience the same problem with the test lockmotor then
you can expect to find an electronic problem in the RM, CM, LCU or the
battery pack.
System Maintenance
Troubleshooting
A spare set of components for troubleshooting is especially important for

properties with 2100s/50 locksets since all electronic components are
located on the inside escutcheon. Without spare parts, you would have to
remove both escutcheons to perform any troubleshooting procedures.
But by accessing the LCUs connections for battery and lockcase through
the code cover on the inside escutcheon, you can substitute parts without
removing the inside escutcheon. You can connect a replacement battery
pack and check it before removing the escutcheons.
8.3.1.1
No cards operate the lockset

LED INDICATION
Possible Causes
Solutions
No Flash
No power due to:
Check battery connections.
poor battery contacts

extremely low battery pack
loss of contact between RM
and CM
CM or RM malfunctions
(VC2100) or LCU
malfunction (VC2100 s/50
and remote readers)
Green Flash
The reader and control
units have read the card
and generated an unlock
pulse, but the lock still
does not respond.
Make sure the battery pack is

securely in place and that contact is
not intermittent.
Check connections between CM and
RM.
Replace control and reader units to
isolate malfunction.
1.
Disconnected lock motor

assembly
First, make sure the lockcase is

connected to the CM or LCU.
2.
Bad lock motor assembly
3.
No unlocking pulse from CM or

LCU to case
4.
Lockmotors locking arm is not

moving or is moving but cannot
disengage the locking hub
If connections seem OK, connect a

spare lockmotor (one that you know
works) to the CM or LCU in place of
the lockcase. If the control unit does
not operate the test lockmotor either,
replace the CM or LCU
If the CM/LCU operates the test
lockmotor, remove the lockmotor from
the lockcase (see Section 8.4.5 for
VC2100 locks, Section 8.5.5 for
VC2100s/50 locks). Connect the
original lockmotor to the CM or LCU
and re-test. If the lockmotor now
operates, reassemble the lockcase
making sure that the locking arm
moves freely when the lockcase cover
is re-installed. If the lockmotor does
not operate after being removed from
the lockcase, replace the lockmotor
assembly.
System Maintenance
Troubleshooting
RED Flash (all cards)

Lock does not recognize
any card as a valid card.
1. Lock timing is incorrect. Take a

readout from the lock to check the
time. The time should agree with the
time in the system controller. See the
lock event report in Section 3
2. RM or LCUs magnetic read head
is dirty resulting in consistent
misreads
4. RM malfunction (2100)
3. CM malfunction (2100)
5 LCU malfunction (2100S/50)
Take a readout to verify lock time.

Reprogram lock to re-set lock time.
Note: Reprogramming a lock enables
any backup cards which have been
used.
Use cleaning cards to clean the read
head.
(2100 only) Program another CM
with the same room number and use
the same RM to test both. If both
CMs have the same problem, check
database configurations and verify
that the cards should operate the
selected door. Connect a different
RM and repeat the test to eliminate
the possibility of a RM problem.
(2100 s/50) Program another LCU
with same room number and check its
operation.
Three RED Flashes
Batteries are critically low
Replace batteries and reprogram

lock.
Constant RED or AMBER
CM or LCU reset error. This error can

occur when batteries are first
connected or during programming
Remove the battery cover and

reverse one battery. Then insert any
card into the slot. Reinstall the
battery in the correct position, and
program the lock.
YELLOW Flash (all cards)
System Maintenance
Troubleshooting
1.
Deadbolt override switch

malfunction. See next section,
Yellow flash, some cards
Lockmotor cable may be crimped

or the lockmotors locking arm is
completely jammed and cannot
move at all
Hint: A single yellow flash normally

indicates that the card is valid but the
deadbolt is extended. Try a key with
deadbolt override (like the EK
keycard). If a key with DBO works,
replace the deadbolt switch or the
entire lock motor assembly in the
lockcase after making sure that
nothing in the lockcase is interfering
with operation of the switch.
These problems sometimes can be
solved by removing the lockmotor
from the lockcase. Check operation
of lockmotor (hold the deadbolt switch
closed while making the check). If the
assembly operates properly, re-install
the lockmotor making sure that the
cable is correctly routed through the
opening at the top of the lockcase and
that the locking arm fits correctly into
the openings for it in the cover and
base (VC2100). If the problem
persists after the lockmotor is
removed from the lockcase, try
another lock motor
Timesaving Hint: You can see the
locking arm move even with the cover
in place. Connect the lockcase to a
working CM or LCU. Insert a card. If
you hear the motor, but the arm isnt
moving, the lockcase probably is
jammed. Try freeing it by inserting a
small screwdriver into the opening
and aligning the arm correctly in the
groove.
If crimping, binding, or motor
assembly does not seem to be
causing the malfunction, connect a
different CM or LCU to the lockcase.
If the malfunction disappears with a
new control unit, replace CM or LCU.
Three Rapid Yellow

Flashes
Normally three yellow flashers means

that the battery level is low. But if
batteries are low, the lock usually
operates anyway. Three rapid yellow
flashes can also mean that the lock
motors contacts are shorted
Contact shorting may be due to an

improperly assembled lockcase.
Check the lockcase cover and make
sure the battery cable is correctly
routed through the channel in the top
and that it is not crimped between the
lockcase and the lockcase cover. The
lock motor will not operate. Replace
the lockmotor if you are unable to find
the shorted wire.
System Maintenance
Troubleshooting
Red Flash on READOUT

or when programming and
the system controller
displays Wrong Facility
Code when you try to
reprogram doors.
Wrong facility code is loaded into the

lock
Determine the extent of this problem.

Make sure new cards operate other
doors to eliminate the possibility of a
database problem.
If the problem is universal, investigate
the database. Have you recently
replaced the system controller or
used the restore command to copy
the database from a backup card.
Once a facility code is installed in a
lock, it cannot be removed easily.
Contact VingCard Systems and ask
for assistance in determining if the
correct facility code is in the lock or in
the card issuing system.
If the problem is isolated to one door,
replace the CM (VC2100) or LCU
(VC2100s/50).
8.3.1.2
Some cards work, some dont
RED Flash - New Guest Card
1. Misread- Try card again

2. Card issued for wrong room
Verify card.
3. Timing discrepancy between lock and system
Take a readout from the lock. If a time

discrepancy is indicated, reprogram lock.
4. CM malfunction
5. Already locked out by more recent guest card
or lockout card
Lockout by a more recent guest card is most

likely to occur if you pre-register cards (see
Section 3). But also exercise caution issuing
keys for guests who share a room if you don't
issue both cards at the same time or if you exit to
the Guest card menu after checking in each
guest.
RED Flash on card insert.
1. Card timed out
Verify card.
Guest card stopped working
2. Card locked out by lockout card
(It worked at least once before).
3. Backup card used in the room

4. Card locked out by a newer guest card
Lock event report shows use of

lockout card, backup card, or a more
recent guest card. Lockout out can be undone. If
a backup card was used, it can only be
overridden by a new guest card.
Run event report to find out when last new guest
card was issued.
1. Card expired (Each employee card can have

a different expiration time)
Verify the card. The verification shows the time

parameters assigned to the card.
2. Card locked out by a new employee
An employee's card can only be locked out by

another card issued to the same employee using
the change command. Deleting an employee in
the database and issuing a new key may or may
not lock out the previous key. Run event report to
see if new keys have been made.
RED Flash - Employee card doesn't

work
System Maintenance
Troubleshooting
Yellow LED on insertion of
Yellow LED indicates that the dead bolt is thrown
some or all cards
Deadbolt sensor could be malfunctioning or one

of the wires to the sensor is disconnected or
severed
Lock motor cable could be crimped between
lockcase base and the lockcase cover causing a
short against the lockcase
Use a card with deadbolt override to enter the

room. Try the original card with the door open
and the deadbolt retracted. Make sure the
sensor is correctly aligned in the lockcase and
that it is being activated by the spring when the
deadbolt is retracted. Make sure there are two
wires connected to the switch. If one wire is
making poor contact, replace the lockmotor or resolder cable. Hold the switch closed with your
finger. If there is a yellow indication even with the
switch activated this way, replace the lockmotor
assembly.
System Maintenance
Troubleshooting
8.3.1.3
System Controller-Encoder Base
Some system controller messages indicate specific hardware errors. The

following message may be displayed on the system controller when you
are trying to encode cards
Make sure power is connected to the encoder base. The
No Encoder Response
system controller may be operating from its internal battery

supply, while the encoder is not connected to the power
supply and therefore cannot encode cards. (If the system
controller is being powered by its internal battery, the charge
lamp will not be on. If the system controller is receiving power
from the encoder base, the charge lamp should be blinking
rapidly)
Check the modular connection between the system controller
and the encoder base. The modular connector must be
plugged in so that the SC can send the encode or print
message to the base.
Power Reset. Disconnect the power input at the base of the
system controller then reconnect. Please report this
occurrence to VingCard Systems.
Finally, if connections seem correct, use a volt-ohm meter to
check output of the power supplys transformer.
The system controller has a built in utility to help you check encoder base
communications. Any time you see a No encoder response or Printer is
down message you can use the Encoder Information function to make
sure the system controller is connected to the Encoder base and that the
encoder base is responding to the SC:
Printer is down.
Press any key except Enter or Escape to return to the Reports menu. Then press
Press enter to continue
encoder information. If the system controller displays an encoder software version, the
after fixing problem.
SC is connected to the base and communication between SC and encoder base
Press any other key to

exit reports
Escape. Press 6 when the Main menu is displayed, then press 6 again to display
should be OK. If the SC displays No Encoder Response, make sure the SC is

connected to the Encoder base. If it is, then follow the directions above for No Encoder
response.
The system controller also informs you of specific problems it

encounters with door programming. For example, it could
display the following message:
Wrong Facility Code
Each property has a unique facility code. A facility code for another system is already
loaded into the CM. Return the CM for replacement.
8.4
8.4.1
System Maintenance
Lockset Repair and Part Replacement

Removing Escutcheons
Remove outside front plate using a screwdriver. Turn counter-clockwise.
After the screws have been removed, press the latchbolt, and the front
plate will loosen.
Remove the inside escutcheon by sliding it backward from the door.
Disconnect the cables from lockcase and reader module.
Remove the deadbolt spindle by pulling it out of the slot in the lockcase.
Now remove the o-ring on the handle spindle. A small screwdriver can
be used to pry rubber ring out of the spindles groove.
To re-install escutcheons, follow the steps above in reverse order.
Note: Alignment between the lockcase and escutcheons is very important.

Fasten escutcheons loosely, then test lock functions. The escutcheons will
align automatically and should be held in place while drawn snugly to
the door when the four screws are tightened.
8.4.2
Replacing the Reader Module (RM)

The reader module contains the start switch, LED, reader head,
communication contacts, and beeper.
In order to replace the RM,
remove both escutcheons as
explained in the preceding
section. Disconnect the cable
between control module and
lockcase and the cable between
RM and CM by carefully pulling
the cables from each other.
Two screws connect the RM to the outside escutcheon.
Place the new RM on the escutcheon and fasten the two screws.
Note: Correct replacement is crucial. Check that slot on the control
module aligns with the outside escutcheon's slot by inserting a
keycard.
Connect cable from CM to RM.
System Maintenance
8.4.3
Changing the Control Module (CM)

The CM is located on the inside escutcheon. In order to change the CM, it
is necessary to remove the escutcheons as explained in section 8.4.1.
Disconnect the cable between CM and lockcase and the cable between
RM and CM.
Unscrew the two screws that hold the handle retainer to the escutcheon
and remove the handle retainer. Pay particular attention to the position of
the handle retainer components. The position is different for left and
right hand doors. Slip the CM upward to disconnect a hook that holds the
CM in place on the inside escutcheon. Place the new CM into the
escutcheon making sure the hook at bottom fits under the plastic end cap.
Place the clear wire protector over the same standoff that you removed it
from. Secure the new CM to the escutcheon with the handle retainer and
connect the cables to RM and lockcase.
Follow the installation instructions as described in Section 6, steps 3
through 12.
The CM is now ready for programming/configuration by the locklink. A
replaced CM needs to be programmed in order to have the correct system
parameters.
8.4.4
System Maintenance
Changing the Male Handle Spindle

The handle spindle is designed to shear or twist if excessive force is
applied to the outside handle. Spindle shearing is designed to protect
mechanical components from damage. If the spindle is broken, the
handle will not operate the door. If it is twisted, the outside handle will
droop.
Remove the escutcheons as described in section 8.4.1
Unscrew the two parts of the handle spindle (1 in the figure below).
Remove the spring .
Move handle downwards
approximately 30
degrees and pull out the
spindle and return arm.
Note position on return
arm (right or left).
Insert the new spindle
into the return arm.
Fasten handle spring to
the return arm.
Tighten the handle
spindle. Then reverse 3/4
of a full turn.
Outside escutcheon assembly
Re-install escutcheons by following installation step 3 through 12 in

section 6.2.
Both mechanical and electronic functions of the lock should be checked
when re-installation is completed.
8.4.5
8.4.5.1
Changing Lock Motor and EMK Switch

ANSI Lockcase
System Maintenance
Remove the escutcheons as described in

section 8.4.1. When the lockcase
mounting screws are removed, the
lockcase can be pulled out (take care to
avoid damage to cables).
Place the lockcase on a table and then
remove the four lockcase cover screws.
Remove the cable protector. Using a
small screwdriver, pry the cover up and
lift it away carefully.
ANSI Lockcase
Remove switch from its plastic housing.

Then insert a screwdriver behind the
bracket for the main latch spindle and
force the spring plate backward. Hold the
spring in this position while taking out
the old lock motor and inserting the new
lock motor.
Release the spring to normal position.
Replace new switch in plastic housing.
Make sure that the switch arm is placed
correctly and that the plastic transfer
mechanism is functioning properly.
Replace the lockcase cover and the cable
protector. Fasten with the four cover
screws.
Replace the lockcase in the door by first
inserting upper end then the lower end.
Take care to avoid damage to cables.
Then fasten the lockcase mounting
screws in the door edge using a
screwdriver and turning clockwise.
Replace escutcheons, following the
instructions in reverse order.
When the lock is re-installed, check both
mechanical and electronic functions to
make sure the lock is operating properly.
8.4.5.2
System Maintenance
Euro Lockcase
Place the lockcase on a table and

remove the cover screws. Using a
small screwdriver, carefully raise the
lid and remove it.
The black, plastic housing (1) contains
the lockmotor. Remove the assembly
by pulling it carefully upward. The
lockcase motor and the switch are one
assembly; so the switch must also be
removed.
Replace the new housing and then the

new switch.
Euro lockcase
Note: Make sure that the switch arm is placed correctly and that
the plastic transfer mechanism is functioning properly.
Replace the lockcase lid.
Place the lockcase in the door cut-out and then replace escutcheons.
When the lock is re-installed, check both mechanical and electronic
functions to make sure that the lock is operating properly.
System Maintenance
Parts
2100 Classic Lockset
9. Parts
9.1
2100 Classic Lockset

This Section describes the 2100 Classic Lockset.
The 2100 System can also be used with Presidio or Da Vinci Locks. Please refer to
separate Lock documentation for details of these lock types.
1
2
3
4
5
6
7
8
9
1
0
1
1
1
2
1
3
Battery cover
Batteries
Battery holder
Spindle, deadbolt
O ring
Screw lockcase innst.
Spindle, handle
Spindle, handle outside
Escutcheon, inside
Screw, escutcheon
Strike
Screw, strike inst.
Screw, machine, front
plate
Parts
2100 Lockcase
1
4
1
5
1
6
1
7
9.2
Plate, front
Cylinder set screw
Lockcase
Escutcheon outside
2100 Lockcase
1
2
3
Screw front cover

plate
Front cover plate
Screw for inside front

plate
Inside front plate
Latch assembly
Dead latch
Dead latch spring
Washer
Lock case assembly
1
9
2
0
2
1
2
2
2
3
2
4
2
5
2
6
2
7
Dead bolt spring

Outside hub
Inside hub
Dead bolt
Lock case cover
Screw for lock case
cover
Cylinder set screw
housing
Panic arm assembly
Spring for dead latch
arm
Parts
2100 Lockcase

1
0
1
1
1
2
1
3
1
4
1
5
4
1
6
7
1
7
1
8
Inside front fixing

screw
Lock motor
2
8
2
9
3
0
3
1
3
2
3
3
Dead latch arm

assembly
Panic arm assembly
Latch retractor
assembly
3
4
Bushing, plastic
Spring for latch arm
3
5
Arm for switch
Switch box
Spring for switch box
Lockmotor adapter
Wire protector
Latch release level
Bushing
Dead bolt lever
Cyl./latch lever
assembly
Spring for switch arm
Parts
2100s/50 Conversion Set
9.3

16
27
25
24
26
23
17
22
21
15
16
14
20
19
18
13
9
12
10
8
11
6
7
28
1
3
R
e
1
f
2
.3
.4
.5
.6
.7
.8
Description
escutcheon, outside
frame (extension)
battery
case, battery
LCU (Lock Control Unit)
retainer, latch (spring
keeper)
guide, retainer (spring
guide)
spring, retainer, latch
screw, bracket, LCU
1
0
1
bracket, LCU
1
1
2
1
3
1
4
1
5
1
6
spring, switch, indicator

arm, switch, indicator
base (bracket), indicator
Arm, Retainer (spring)
base (plate) assembly
screw, lockcase
R
e
1
f7
1
.8
1
9
2
0
2
1
2
2
2
3
2
4
2
5
2
6
2
7
2
8
2
9
Description
spindle, outside
axle, indicator
counterweight
(plate),
sleeve lm
lockmotor
hub, outside
washer, spindle
hub, inside
spindle, handle
cover,
spindle, indicator
cable, battery
screw, escutcheon
Parts
Spindle and Escutcheon Screw Lengths for Typical Doors

Existing Escutcheon Type II or III
Door
1 3/8
Spindle,
Thumb
76mm Turn
1
3/4
88 mm
100 mm
Spindle,
Handle
X
X
Escutcheon
Screw
Finish
64mm
64 mm
64 mm
72 mm
72 mm
72 mm
80 mm
80 mm
80 mm
2
6
D
US4
US3
26
D
U
S4
U
S3
26
D
X
X
X
X
X
X
X
X
Orders for
replacement screws
must designate finish
and length.
Use existing lockcase and inside escutcheon parts when upgrading from 1050 locksets to
2100s/50 locksets.
Parts
System
9.4
System
Server system
controller
Encoder base for
server
Client system
controller
Encoder base for
client
Memory card
Power supply
Network cable
2
3
4
8
9
1
0
1
1
1
2
1
3
Super Contact Card

(assembly)
Battery Adapter
Battery Pack
Battery (AA Cell, 6
required)
Printer, dot matrix
Printer cable
Parts
System
Interfaced Systems
PMS Connection
10. Interfaced Systems

The encoder and the property management system share the
serial port (the RJ-11 port on the system controller). An
internal relay toggles between PMS communication and the
encoder. When the system controller is at the password screen,
it can communicate with the PMS. If it is at any other display,
the system controller cannot communicate with the PMS
system. When the system controller is communicating with the
PMS, the keypad will not respond.
The PMS originates a message for the system controller by
sending an ENQ, and for one minute the SC polls the RS-232
port looking for input from the PMS and locking out any input
from the keypad. If further communication is received, the
controller executes the desired command. If no further
communication is received, polling stops and the controller
waits for input from either source. Polling can be aborted by
pressing the Escape key.
When the PMS sends a command to the VC2100, the SC
displays a message describing the action in progress. When it
receives a check-in or verify message, it will instruct the
operator to swipe a card. Following a card swipe in response to
a verify command the SC displays information about the card.
It does not return information about the card to the PMS.
When employees use the system controller, the unit cannot
accept commands from the PMS. The PMS can communicate
only if the terminal is at the Password display.
Before any guests are checked in through the PMS system, any
active guest cards should be removed from the lock by the
check-out command. When guests are checked in through the
PMS, the VC2100 system automatically assigns the same time
parameters to the new guest that are assigned to any unexpired
cards for the desired room. This feature allows more than one
card to be issued for a room (shares).
Example: Guest 1 checked into the hotel on Monday for two
days. The front desk agent assigned a two day time window to
the card so that it would time out on Wednesday. However, the
guest departed early on Tuesday morning, but neither the PMS
Interfaced Systems
PMS Connection
nor the front desk agent sent a check-out command to the

VingCard system.
Note: If another guest is checked into the room on Tuesday afternoon, through
the PMS, the VC2100 automatically assigns the previous guests time
window to the new card. Two problems could result from this:
The former guests card can still operate the door.
The new guests card will expire early on Wednesday
To avoid this, the PMS should send check-out commands at the actual
time of check-out or immediately prior to checking in a new guest, one
whose card should override or lockout all previously issued guest cards.
If two new guests check in who will share a room, the PMS should send a
check-out command, followed by a check-in command for the first guest,
followed by a check-in command for the second guest.
The PMS must add an extra day to the guests stay if the guest checks in
before the check-out time, see System Parameters, Check-out.
Interfaced Systems
PMS Connection
10.1 PMS Connection

Cable types depend on the type of PMS
computer being used. If the PMSs CPU
is a standard EISA type PC (AT/XT etc.),
the cable described below can be used.
All cables used with RS232C interface
should have a minimum of nine
conductors and a minimum gauge of 0.22
mm. Maximum length is 25 meters. If the
environment is noisy, shielded cables
should be used.
All terminals must be soldered, not
crimped.
SC-END
PMS-END
Typical PMS Interface cable
Data signals are as shown in the following table. No control signals are
necessary.
Note that the system controller is defined as terminal side.
Pin no
Signal abbr.
Description
TX
Data from VC2100 system controller to PMS
RX
Data from PMS to VC2100 system controller
GND
Interfaced Systems
PMS Protocol/Specifications
10.2 PMS Protocol/Specifications

Property Management System (PMS) interface specification for the
VingCard VC2100 key issuing System (VCS).
10.2.1 Physical Layer
10.2.1.1 Electrical
The physical connection between the PMS and VCS operates
asynchronously using the EIA RS232C interface standard. Only three
wires are necessary for communications between the PMS and the VCS:
RD, TD and logic ground. No handshaking, either software (e.g.
XON/XOFF) or hardware is used since the protocol eliminates the need
for it. The maximum distance between the PMS and VCS is 50 feet
unless additional line drivers are used. No control signals are necessary.
10.2.1.2 Data format
The data format is: 1 start bit, 8 data bits, 1 stop bit, and no parity. The
data rate is fixed at 9600 bps using full duplex (9600, N, 8, 1).
10.2.2 Message Format
10.2.2.1 General
All data sent between the PMS and the VCS are readable ASCII
characters. Binary data, where needed, will be sent as a string of ASCII
characters.
When a message has been sent by either the PMS or the VCS, the sending
unit must wait for an ACK or NAK (see the next section) before it can
send a new message. If an ACK or NAK has not been received within
five seconds, then the sending unit can assume that the receiving unit
cannot receive the message and appropriate action must be taken.
Interfaced Systems
10.2.2.2 Message Control Characters

The following table lists the standard ASCII control characters
which are used in the exchange of data between the PMS and
VCS. If any of these characters show up as normal data in data
fields, they must be prefixed with the DLE character.
ASCII
Hex
Purpose
STX
0x02
Start of text, indicates the start of a message
ETX
0x03
End of text, indicates the end of a message
ENQ
0x05
Inquiry, link request to test if the interface drivers are running
ACK
0x06
Positive acknowledge to a message or a link request (ENQ)
NAK
0x15
Negative acknowledge to a message. This character is sent by the receiving

system when the received Check Character is wrong. The proper response to a
NAK is generally to retry the message three times.
DLE
0x10
Escape data characters from being interpreted as control characters (see below)
RS
0x1E
Indicates start of a new field within a message
The Data Link Escape is used to prevent data characters from being
interpreted as message control characters. The DLE is to be inserted
during transmission and removed upon reception and is not included in
the calculation of check characters or in the length of the various fields.
If an STX or ENQ, which is not prefixed by a DLE, is found within a
data field then any data already received will be discarded, and the system
will execute the command dictated by the control character.
Note: The PMS must prefix all commands with an ENQ. An ENQ must not be
sent at any other time. (Sometimes PMS systems send ENQs at regular
intervals to test links, but the VC2100 responds to a PMS inquiry by
polling the PMS for sixty seconds. When it is polling, the system
controller locks out the keypad, and commands cannot be executed by the
VingCard CPU.)
Interfaced Systems
10.2.2.3 Message Format

The following format shall be used for commands from the PMS to VCS:
PMS
ENQ
VCS
STX
ACK
dd
ss
ff
<data>
ETX
cc
(PMS string must be sent within 60 seconds of VCS ACK)
ACK
Upon receiving an ENQ, VCS returns a low level ACK. Following the
ACK, the PMS can send a frame as illustrated on the preceding page.
VCS will return an ACK to the command, assuming that the calculated
and received check characters agree. If check characters do not agree, the
VCS will respond with a NAK. VingCards responses apply to the data
integrity at the message level, not to the message contents or the result of
the command.
Message field
Purpose
dd
Destination address [to device number -When PMS is sending to

VCS the destination address is always 0 (zero). When VCS is
sending to PMS, this number indicates the terminal that the
answer needs to be routed to.
ss
Source address [from device number - Used with replies to

indicate which message a given reply should be paired with]
ff
Command or Answer code
<data>
cc
Data area (optional : not always needed)

Two Check Characters to verify proper message reception
The length of messages varies with the number of fields included in the
data area and the length of each field. The total message length from the
VCS or PMS cannot exceed 768 characters.
The following format is used for answers from VCS to PMS:
VCS
PMS
STX
dd
ss
ff
<data>
ETX
cc
VCS will repeat an answer twice if no ACK is received.

Fields in messages are described in the table below.
ACK
Interfaced Systems
Destination address field [dd]

Valid address
[00 - 99], Numeric characters

[00] is reserved for VCS CPU or the PMS CPU depending
on the direction of the message
Purpose:
Comments:
Valid contents
For the PMS or VCS to specify which address to

send a message to.
Two bytes long. VCS returns the source address
of a received message as the destination address
of the answer. Any message to the VCS should be
addressed as zero (0).
[00 - 99], Numeric characters
[00] is reserved for VCS or PMS CPU. VCS is 0.
Source address field [ss]

Purpose:
Comments:
For PMS or VCS to specify where the message

comes from. All messages originating from VCS
will have a source address of zero.
Two bytes long. See also destination address.
Command codes
ASCII char
Check In Guest
Check Out Guest
Verify Guest Card
Command codes [ff]

Purpose:
To specify the command to execute in the VCS.
Comments:
One byte long.
Interfaced Systems
Answer codes [ff]

Answer codes indicate the result of a command performed by VCS.
Answer codes are returned in the same position as command codes.
Several detailed error conditions can occur within a VCS, but a PMS is
expected to handle only generalized descriptions. Consequently, some
VCS errors are reported as "Unspecified errors".
VCS Answer Codes
ASCII
code
OK , command complete
Unspecified error occurred
Illegal device address
Illegal command code
No more room for cards in lock
Device Time Out
Field Identifier (see Data Area)
<x>
Purpose:
Informs the PMS of the result of the command.
Comments: One byte long. If PMSs command contains an error
in a data fields, VCS returns the field identifier for
the erroneous field. VCS does not attempt to process
the command.
Interfaced Systems
Data area [data]

Check-in and check-out commands require information in the data
area. The data area contains one or more data fields. A data field is
one element of information that will be assigned to the card or that is
necessary for VCS to determine which guest record will be affected by
a command. Only four data fields are used by VCS 2100 version 1.3:
Room number, check-out date, user group, and extended access. A
data area may contain from one to four data fields depending on the
requirements for the command.
The format for a data field is as follows:
[RS][FI][data]
where
[RS] = Record Separator (0x1E) - Indicates the start of a data
field.
[FI]
= Field Identifier - Indicates the type of data in the field.
The end of a field is indicated by the Record Separator preceding the

next field or an ETX at the end of a message. If a field is not sent, the
contents of that field are considered NULL. All fields of variable
length can have leading spaces (0x20) to make field length fixed.
Following are descriptions of the data fields:
Room Number
This field identifies the Room Number. The contents are:
Field identifier
[R], 0x52
Length
1 - 6, Variable
Valid contents
Numeric characters
Field syntax
Must be a room number defined in VCS system
Example
[RS][R][301] = 0x1E 0x52 0x33 0x30 0x31
Interfaced Systems
Room numbers may contain leading zeros. However, leading spaces in

the room number field will be ignored in processing by VCS. The answer
message will be truncated: spaces will not be returned as part of the room
number.
Check-out Date
The Check-out Date is specified by using the field identifier [O], 0x4F.
The check-out time (hour and minute) is not processed by VCS 2100,
version 1.2. However, a check-out hour and minute must be included
with the check-in message. Only the date is actually processed. The
PMS can send any time from 0001 to 2359.
Note: You must add an extra day to the check-in date, if the guest checks in
before the check-out time defined in system parameters. If the VCS
check-out time is 1500, any cards encoded before 1500 will expire one
day earlier than the assigned date. See comments regarding check-out
date and time on pages 144 and 146.
The contents of the check-out field are:
Field identifier
[O], 0x4F Check-out Date
Length
12 bytes, fixed, no leading spaces
Valid contents
Numeric characters
Field syntax
[year, year, year, year, month, month, day, day, hours,

hours, mins, mins]
Examples
[RS][O][199212241230] = 24. December, 1992 12:30

= 0x1E 0x4F 0x31 0x39 0x39 0x32 0x31 0x32 0x32
0x34 0x31 0x32 0x33 0x30
User Group (Guest Type)

User Group specifies special functions that can be
assigned to a guests card. Four guest user groups are
available in the VC2100 system. They are identified
by a numeral from 1 to 4. Only group number 1,
GUEST, is required at all properties. See pages 143 144 for more information about guest types.
Field identifier
[U], 0x55
Length
1 fixed
Valid contents
Alphanumeric characters
Field syntax
1, 2, 3, or 4.
Example
[RS][U]][1] = 0x1E 0x55 0x31
Interfaced Systems
Extended Access
This field is optional in the check-in the command. If no
extended access field is included in a check-in command or if an
ASCII zero is sent, the guests card will not have extended
access. An ASCII 1 following the field identifier A, commands
the VCS to include extended access on the guests card.
Extended access is not used at all properties.
Field identifier
[A], 0x41
Length
1 fixed
Valid contents
Numeric
Field syntax
ASCII 1 or 0 (0x31 or 0x30)
Example
[RS][A]][1] = 0x1E 0x41 0x31 OR [RS][A]][0] = 0x1E 0x41 0x30
Interfaced Systems
POS data (valid for 2100 POS version only)

The PMS (or POS) can specify information which is added after the VC3000
lock information on Track 3. The Point Of Sales readers must be adjusted so
that they can read this information.
Field Identifier
[2], 0X31 Track #2
Length
1 39, Variable
Valid contents
ASCII Numeric characters
Field syntax
According to ANSI track 2
Example
[RS]][A]]][1]=0X1e 0X41 0X31 OR [RS]][A]]][1]=0X1e 0X41 0X30
The VingCard key information on track 3 is 266 bits long. In addition to

that, we use some leading zeros at the start and at the end (see card
below). Between the VingCard data and POS data, there will be 88 0s. It
is recommended that you read 266 bits after the first 1 which is our start
bit. You can then search for the (track 2) start sentinel.
POS
0's
VingCard 266 bits
ASCII
1011110011000000000000010011101110110111..............10000000000000000
Card is inserted this way
Leading 0's
Interfaced Systems
Check Characters [cc]

Check characters ensure that a message received by either the VCS or the
PMS has arrived intact. A check character is an LRC using exclusiveOR (XOR) starting with 0x00 as seed. On transmission all characters
after the STX including ETX are XORed. The result is expanded to
ASCII characters, stored in two bytes, and sent as the check characters.
The following example illustrates check character computation. (The
example characters are not a valid message.)
Message before check sum:
STX
0x41
0x52
0x6F
ETX
Check sum calculation

first byte
0x00 XOR 0x41
second byte
= 0x41
0x41 XOR 0x52
= 0x13
third byte
0x13 XOR 0x6F
= 0x7C
fourth byte
0x7C XOR 0x03 = 0x7F = hex check character
first Check Character in ASCII
0x7 = 0x37
second Check Character in ASCII 0xF = 0x46

Message sent:
STX
0x41
0x52
0x6F
ETX
0x37
0x46
On reception, all bytes following the STX up to the two bytes following
the ETX are XORed. The two bytes following the ETX are contracted
from ASCII to hex value. The result is 0x00 if the message is received
correctly.
Interfaced Systems
Computation in receiving device:

first byte
second byte
third byte
0x00 XOR 0x41
= 0x41
0x41 XOR 0x52

0x13 XOR 0x6F
= 0x13
= 0x7C
fourth byte 0x7C XOR 0x03 = 0x7F

first Check Character 0x37 ==> 0x7 0x7F XOR 0x70
second Check Character 0x46 ==> 0xF
0x00
= 0x0F
0x0F XOR 0x0F =
These check characters are not applicable in error correction.

Instead, the sending device should retry a message three times
when it receives an NAK from the receiving device.
Interfaced Systems
10.2.3 Command Implementation

The following text describes the results of PMS commands on the VCS
and explains some of the features of the VC2100 system which are
important for PMS communication. VCS will not communicate with the
PMS unless the system controller is at the password screen.
10.2.3.1 Check-in Command
During a check-in, VCS assigns a unique identification to each guests
card. To complete the command, the front desk agent must swipe a card
through the encoder base. The encoder times out after 15 seconds if no
card is swiped, and VCS replies to the PMS with Device Time Out. At
the same time, the system controller will prompt the operator to try again.
As long as the system controller displays the retry option, further PMS
attempts to communicate will be unsuccessful.
Do not send a check-out time that exceeds 30 days from the present date.
The maximum time window in the VC2100 is 30 days.
Assigning a user group
The PMS should include a table of user groups for use with the check-in
command. The user group is written on each guests card and influences
the way the card operates. Four user groups are available in the VC2100,
but a property is only required to use the Guest user. The other three user
groups are optional. They may or may not be used at any property. To
designate a user group the PMS should send a number (from 1 to 4).
1. Guest - Standard guest cards do not have deadbolt override and
unlock the door only long enough for a guest, under normal
conditions, to depress the handle after inserting and removing the card.
(Standard unlock time is three seconds, but the duration is configured
in VCS setup).
2. Extended Unlock Time (HC) - The handicap or HC user group can
be assigned to guests who need extra time to open a door after the card
has unlocked it. The length of time that the door will remain unlocked
is determined by the hotels managers when they set up the user group.
3. GUEST with Deadbolt Override (Guest w/DBO) - A card assigned
to user group 3 will override an extended deadbolt. That is, the door
will unlock even if the deadbolt has been thrown.
4. Extended Unlock Time AND Deadbolt Override (HC w/ DBO) - A
guest assigned to user group 4 has both parameters written on the card.
Interfaced Systems
The card overrides the deadbolt and the door remains unlocked for an
extended time.
The property controls implementation of the three special user groups.
Computing a check-out date
Add an extra day to any card issued before the scheduled check-out
time. Any cards issued before the check-out time will expire one day
earlier than indicated by the check-out date sent by the PMS. Assume a
hotel has set up its VingCard System so that the VCS check-out time
(time keys will cease to work in doors) is 1400 (2:00 PM). If a guest
checks in at noon, on December 1, 1994 and wants a key for one day
(until December 2) the PMS must send a check-out date of December 3,
1994.
If a guest checks in at 1500 (3 PM) on December 1, and the card needs to
expire on December 2, the PMS could send a check-out date of December
2.
The check-out time (hour and minute) is the same for all cards. The
property determines the check-out time when it sets up the system.
This presents three options for the PMS:
1. Make a configurable check-out time to mirror VCS. Check in
all cards before the check-out time for one extra day. If property
changes check-out time in the VCS it must also change the
check-out time in the PMS.
2. Establish a check-out time in the PMS database and instruct the
hotel that the check-out time in the VCS system must be
configured for the same check-out time. Then check in all
guests registering before the check-out time by adding an extra
day.
3. Check in all cards for one extra day.
Shares
If two or more guests share one room, each guest must be checked in with
a separate Check-in command. Guests share a room if the Room Number
and their time windows (check-in and check-out times) are identical. If
a new guest is checked in before the expiration of the previous guests
card, the system controller automatically copies the time window of the
preceding card to the new card. Because of this automatic function it is
of utmost importance that guests are checked out when their folios are
Interfaced Systems
closed on departure or immediately prior to a new guest check-in. PMS

must send a check-out command so that the next new key will not have the
same time limits as previous keys.
The check-in command does not remove any guests already checked in.
The PMS should keep track of occupied or vacant rooms.
A check-in command always requires the agent to encode a card so that
magnetic information can be written on the guests key.
Issuing Cards Before a Guests Arrival
Advanced key issuing (preregistration) is not allowed. Cards should not
be made on any day prior to the guests arrival. Card override (lock out
of a previous key) is based on the time that the card is issued. A keycard
made in advance will be locked out by a key made at a later time. It is not
possible to issue an advance key on Monday that should become effective
on Wednesday. If a guest were checked into the room for one night on
Monday, the advance key would not work, because it was issued at an
earlier date than the last key that operated the door. An advance key
could be made on the same day as a guests expected arrival as long as no
other keys are made (and used) prior to the arrival of the guest.
Extended Access
Assign extended access to cards only if the property has installed an
extended access reader. The typical application for an extended access
reader is for concierge level elevator control.
Examples:
An extended access reader is installed in an elevator to limit access to the
fourth floor. Only guests with extended access can select the fourth floor
elevator button after inserting their cards into the reader.
Extended access reader is installed at VIP parking lot. Only guests with
extended access can enter the parking lot by inserting their cards in the
extended access reader that operates the gate.
Check-out Commands
A Check-out command removes guests from the database. The checkout command removes all guests records for a room. This command
never requires swiping a card.
For security and administrative purposes, a check-out command must
be sent prior to checking in any guest where a previous guests card
has not timed out. Otherwise, the time window for the current card
will be assigned to the new card. If a previous cards time window
Interfaced Systems
were assigned to a new guest, the card would expire before the desired
departure date. Therefore, it is essential for the PMS to send a checkout command to VCS to close guests records.
The check-out command could be issued at the time the folio is closed
in the PMS. Even if folios are closed early in the morning for express
check-out, guests cards would continue to operate until their
scheduled expiration time, unless a new guests card were used to lock
them out.
Alternatively, a check-out command could be sent immediately prior
to the check-in of a new single guest or the first guest in group of
guests who share a room. The latter option may be more desirable
from a security standpoint: the card will remain in the VCS database
until a new guest is checked in, and the card could be associated with a
specific room (using the verify and room audit trail features) until the
time that the next guests card is issued.
Verify Guest Card Command
This command requires the operator to swipe a card through the
encoder base. The system controller searches for the card in the
database. The data on the card is displayed at the system controller.
The data is not returned to the PMS. If a card is found in the database,
all fields are displayed. If a card is not found, VCS displays only
information on the card. The card is no longer associated with a room
number and the system controller displays, Guest not found.
Interfaced Systems
10.2.4 Summary
The following tables summarize VC2100 PMS Protocol.
Field Summary
Field
Identifier
Length
Contents
bytes
Destination
Address
Source Address
Command codes
Answer codes
Check Character
Room number
Not
applicable
Not
applicable
Numeric
All commands
Numeric
All commands
from PMS and
answers from
VCS
Not
applicable
Not
applicable
Alphanumeric
Alphanumeric
Alphanumeric
0x30-0x39, 0x410x46
[O], 0x4F
[U], 0x55
[A], 0 x 41
VCS is always zero.

PMS device addresses in the
range 0 -99, i.e.
0x30 0x30 - 0x39 0x39
VCS is always zero.
Command to VCS
from PMS
(See chart, Section 5.2)
All answers
Replies to PMS
from VCS
(See chart, Section 5.3)
All commands
from PMS
Message Check Character
and answers
Numeric
Check-in
Number of lock: e.g. 301
Variable
leading spaces
Check-out
Leading spaces, 0x20, are

allowed .
12
Numeric
Numeric
Fixed
Extended Access
0x30 0x30 - 0x39 0x39
1-6
Fixed
User Group
PMS device addresses in the

range 0 -99, i.e.
All commands
commands
Check-out Time
Comments
For
from PMS and
answers from
VCS
Not
applicable
[R], 0x52
Field Required
Check-in
commands
Check-out Time: 199212251230

= 25 Dec. 1992, 12:30
Check-in
User Group Number (1, 2, 3, or 4)
commands
Numeric
Fixed
(0 or 1)
Check-in
(optional)
1 = Extended Access: Yes

0 = Extended Access: NO
Interfaced Systems
Command Summary - Messages from PMS to VCS

Code
A
Command
Check In
Fields in messages from

PMS to VCS
Fields
Required
Room Number
Yes
Check-out Time
Yes
User Group
Optional
Access Point
Optional
Check out
Room Number
Verify Card
No fields needed
Yes
Comments
Guests sharing a room must have
identical time windows Use the longest
stay as default.
Must be included in order for cards to
operate extended access readers.
All guests are checked out.
No fields are returned, See 4.4
Answer Summary - VC3000 Messages from VCS to PMS

Code
Command
Fields in reply messages

from VCS to PMS
Field
Required
Comments
Check In
Answer code or field identifier
Yes
Operator must swipe card through

encoder base within 15 seconds after
the command is sent.
Check-out
Yes
No card swipe is necessary.
Verify Card
Yes
Operator must swipe card within 15

seconds after the command is sent. If
card is found: all fields are displayed at
system controller.
If card is not found all fields except
room are displayed at system
controller.
Interfaced Systems
10.2.5 Example Communications

The normal message flow consists of an ENQ from PMS and
acknowledgement from VCS. This establishes a link and VCS will
accept a command from the PMS for one minute following receipt and
acknowledgement of the ENQ. The PMS must send the command
within one minute of the inquiry.
Upon receipt of a command from the PMS, VCS responds with a low
acknowledge (ACK or NAK) and a reply from the VCS after the
command has been executed (after user has swiped card). The reply
must be responded to by an ACK or NAK from the PMS. VCSs reply
indicates the result of the command issued by the PMS.
The PMS must wait for a reply before it can send the next message to
the VCS. When a transmission fails and a negative acknowledgement
(NAK) is received, the PMS should re-transmit the message up to three
times. If the PMS receives no reply from the VCS within 30 seconds,
it can retry.
Time out usually is an indication that the operator did not swipe a card
through the encoder base. If a card is not swiped within fifteen
seconds, the encoder base times out, and VCS responds to the
command with an error message. It is not necessary for the PMS to
send the command again. The problem should be corrected by the
operator by retrying or aborting the command at the system controller.
VCS cannot receive additional commands from the PMS while waiting
for an operator to swipe a card or while displaying an error message
instructing the operator to retry or abort.
Interfaced Systems
Example 1 Guest Check-out

1
PMS ENQ
2
ACK
3
PMS Check out Guest
[STX][00][02][B][fields][ETX][CC]
4
ACK
Message received. Check
characters OK.
6
VC Completes check out
[STX][03][00][0][ETX][CC]
7
ACK
8
Interfaced Systems
Example 2 Guest Check-in, normal

Note: Send a check-out command before sending a command to check in a new
guest whose card will lock out all previous cards. Do not precede a
check-in command with a check-out if the guest will share the room with
another guest who has already checked in.
PMS
VCS
1
PMS ENQ
2
ACK
3
PMS Check in Guest
[STX][00][02][A][fields][ETX][CC]
ACK
characters OK.
Prompts operator to swipe card

6
VC Completes check in
[STX][03][00][0][ETX][CC]
7
ACK
8
Interfaced Systems
Example 3 Guest Check-in, device time out, no card inserted

PMS
VCS
1
PMS ENQ
2
ACK
3
PMS Check in Guest
ACK
characters OK.
Prompts operator to swipe card
6
Device time out (e.g. no card)
[STX][02][00][58[ETX][CC]
VCS Prompts: Retry: Yes/No
[06] ACK
9
[06] ACK
8
If user selects no, command is
aborted. It can be sent by PMS
again. If retry is selected the
operator must swipe card
within additional 15 seconds
and VCS sends completed
answer
[STX][02][00][00[ETX][CC]
.
Interfaced Systems
Example 4 Verify Guest Card

1
PMS ENQ
2
ACK
3
PMS Verify Guest Card
[STX][00][01][E][fields][ETX][CC]
ACK
characters OK.
PMS prompts to swipe card
6
Card swiped. Verified and card
information displayed at VCS.
[STX][01][00][0][ETX][CC]
ACK
8
Interfaced Systems
Example 5 Error in communication: VCS Busy

PMS tries to send a second command before VCS completes
the first or
VCS not at password screen.
PMS gets proper response to ENQ before proceeding with a
command.
PMS
VCS
1
PMS ENQ
2
No response
3
Retry ENQ
4
5
ACK
Send command
6
Interfaced Systems
Example 6 Error in communication, ACK & NAK Handling

PMS
VCS
1
PMS ENQ
2
ACK
3
PMS Check in Guest Card
5
PMS retries check in.
Noise on line
4
NAK
Check character disagreement
6
ACK
7
PMS Swipe card message
8
Command executed
[STX][01][00][0][ETX][CC
]
ACK
10
Interfaced Systems
Example 7 Syntax error on message, illegal date

PMS
VCS
1
ENQ
2
ACK
3
PMS Check in Guest

[STX][00][02][A][fields, e.g. invalid
check out date][ETX][CC]
ACK
characters OK.
Prompts to swipe card
6
VC cannot execute command.
Invalid check out date field.
[STX][02][00][O][ETX][CC]
Note: Error code is an alphabetic o, not zero
ACK
8

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2100 PLUS V1.

About this Handbook

Federal Communications Commission

1996-2002 VingCard, AS.

VingCard is a registered trademark of TrioVing a.s and VingCard a.s.

Electrical Specifications ........................................................................................................6

Environmental Specifications ................................................................................................7

Output: Extended Access Controller.....................................................................................7

CARD FEATURES ................................................................................................................................9

Guest Cards .........................................................................................................................10

Master Cards .......................................................................................................................15

System Structure Summary (Chart)......................................................................................17

DOOR TYPES ....................................................................................................................................19

PASSAGE MODE ...............................................................................................................................22

AUTO UNLOCK MODE ......................................................................................................................23

CYLINDER FOR MECHANICAL OVERRIDE .........................................................................................23

Management Reports ...........................................................................................................23

System Events Reports .........................................................................................................24

Lock Events Reports.............................................................................................................24

SYSTEM COMMANDS -- A SUMMARY .........................................................................................25

PASSWORD PROTECTION ............................................................................................................26

CARD RESOLUTION ....................................................................................................................26

SYSTEM ALTERNATIVES .............................................................................................................27

Single-User System ..............................................................................................................27

Interface to PMS ..................................................................................................................28

MENUS: DATA SELECTION AND ENTRY ...........................................................................................27

Add, Remove, Change Commands .......................................................................................28

Selecting Commands and Data............................................................................................28

CONFIGURING THE SYSTEM..............................................................................................................29

Setting Date and Time..........................................................................................................33

Activating User Groups .......................................................................................................34

Defining Locks .....................................................................................................................40

USING LOCKLINK .............................................................................................................................49

SELECTING FROM MENUS ................................................................................................................52

ISSUING CARDS ................................................................................................................................53

Adding a Guest (Checking in)..............................................................................................54

Removing a Guests Card (Checking out) ...........................................................................59

Verifying a Card ..................................................................................................................60

EMPLOYEE CARDS ...........................................................................................................................61

Adding an Employee ............................................................................................................62

Changing an Employee Card...............................................................................................66

Verifying an Employee Card................................................................................................70

SPECIAL CARDS ...............................................................................................................................70

Fail Safe Cards ....................................................................................................................72

Lock Out Cards/Undo Lock Out Cards................................................................................73

Diagnostic Cards .................................................................................................................75

One Shot Cards....................................................................................................................76

Generating a Report ............................................................................................................80

Sample Reports ....................................................................................................................81

BACKING UP THE DATABASE............................................................................................................85

RESTORING A DATABASE BACKUP ...................................................................................................86

CONVERTING OLD VERSIONS OF THE DATABASE .............................................................................87

SETTING DATE AND TIME ................................................................................................................88

COMMUNICATING WITH LOCKS ........................................................................................................89

Reading Lock Events............................................................................................................92

Viewing an Event Record.....................................................................................................93

Unlocking a Door ................................................................................................................94

Setting Lock Time.................................................................................................................95

Exiting Locklink Mode .........................................................................................................95

SYSTEM CONTROLLER ................................................................................................................95

BOOTING THE SYSTEM CONTROLLER (FIRST TIME) .........................................................................95

POWER SWITCH FUNCTIONS.............................................................................................................96

RESUME (exiting the suspend mode) ..................................................................................97