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When a new employee comes to the work on the first day, the chances are quiet good that a feeling of
uncertainty and apprehension will exist. The new employee really does not what to expect and usually
is not familiar with the organisation. Let alone the specific goal setting, In addition, the new employee
is very concerned about the type of boss you will be.
Mr.Rukshan Fernando is highly motivated and a type of a character who is having a great willingness
to learn and perform the job. He had been hired as a technical writer primarily to prepare manuals to
help customers operate the complex industrial equipment the company manufactures.
As you say The first impression matters, It was indeed an unexpected inappropriate circumstance for
Mr.Rukshan Fernando received by his new company.
My executive report is focused on the issues faced by Mr.Rukshan Fernando as an new employee to the
organisation. I have come up with an overall recommendation on how a new employee should be
treated on the first day on the job and the information is collected with references (Books and Intenet)
to support my ideas. A certain number of significant issues were discussed & also I was able to come
up with suggestions.
LITERATURE REVIEW
The first few days on the job are crucial in developing the proper attitude. How the employee is treated
by boss and other employees stamps an impression that will last for quiet some time perhaps longer
than we would like. It is quiet likely, too, that this impression that will affect the employees work
attitude. The employees ability and willingness to learn and cooperate will be influenced. All too often,
the way in which an employee is treated during the first few days determines whether or not the
organization will have a long term employee.
Even though the importance of new employee orientation is well recognized, there are supervisors who
take unwise short cuts which prove to be detrimental to the overall effectiveness of orientation. You
should highly consider your own organizational new employee orientation. Experience and research
shows that you gain time and productivity when ample time and effort are taken to orient new
employees properly.
What is Placement?
The determination of the job to which an accepted candidate is to be assigned and his arrangement to
that job
Employee should be placed on the job according to the requirements of the job. The job should
What is Induction?
Induction training is a type of training given as an initial preparation upon taking up a job/Post. Its
objective is to help new employees to reach the level of performance expected and to get familiarized
with the organization within a short spare of time.
To eliminate turnover
To eliminate fear and build-up confidence of the employee
To enhance the productivity and quality of the product
To build sense of belongingness and loyalty
To build and develop soft skills of the employees
Feeling of job satisfaction and security
In his very first day of reporting he was not greeted or welcomed by the others in the organization. He
was not even directed to his particular place where he should be seated in. As he managed to find his
place with some effort by himself he has witnessed a very messy and an unclear place. The desk still
contained a few belongings of the employee he was replacing and some bulky files which looked very
messy. By following instructions to call his supervisor, he contacted and in few minutes his supervisor,
Mr.Rajapakse appeared.
Mr Rajapakse never gave a proper introduction of the job or organization. He was failed in making the
new employee comfortable on the first day. He did not have a proper discussion with the new employee
prior to assigning tasks.
Overall the problems that Mr.Rukshan Fernando faced on the first day are listed below;
Above mentioned issues were identified by me and by stating that I would like to suggest alternative
steps that could have taken apart from those.
I believe it is important that you should keep the following in mind when you are orienting your new
employees;
Its important that you put yourself in the new employees place, and ask how would I like to be
treated?
Try not to remind the new employee of their lack of experience. Do not flaunt your knowledge.
The primary function of orientation is to familiarize the employee not to put your own
knowledge on display.
Do not belittle a new employee for mistakes. Use encouragement as a positive learning
reinforcement.
Try not to refer to the new employee as new and inexperienced
Act and talk as though you fully expect the new employee to succeed. If you treat the
employees as if they will succeed, they will sense this feeling of confidence yuo have in them,
will instill it into themselves and will succeed more often than not.
Also if Im Mr.Rajapakse I would have given much more attention to new employees. It is really
important for a manager/supervisor to look after their staff. They should have a clear picture in each
staff as people are different from each other. Their sensitiveness, performance, encouragement,
commitment differs. Also on the very first day every employee likes to be treated highly. They are self
encouraged if they have been guided properly and given a clean and nice place to work. If Im
Mr.Rajapakse firstly I will make him comfortable and important by welcoming him and offering an
appropriate place.
Also I will make sure not to give complex or more work to Mr.Rukshan Fernando on his very first day.
Alternatively I will be having a discussion to give him a clear picture on the nature of the job and the
people who should be involved in it. Having a department visit would further help him in having a
better understanding about the department structure. Also without introducing Ms.Sandra I would never
ask him to get engaged with her to do a job. I would probably introduce Mr.Rukshan Fernando to
Ms.Sandra and address what is to be done by getting together at that point. This will definitely help to
maintain better communication.
Also a developed Job Description is vital to be handed over to Mr.Rukshan Fernando. Then he will
realize what tasks to be performed when and where. A document which states code of ethics will help
Mr.Rukshan Fernando to understand the organizational rules and regulations as well. Then he will not
be confused with the lunch hour either. These details should be communicated to new employees to
make them effective and efficient. Otherwise the organization faces unnecessary time and cost
involvement.
RECOMMENDATIONS
Taking the mentioned facts into consideration I would like to confront my recommendations
Conducting an Induction/Orientation program for new employees before joining the company
Importance : to eliminate turn over, to eliminate fear and build up confidence of the
employee, to enhance the productivity and quality of the product, to build sense of
belongingness and loyalty, feeling of job satisfaction and security, to avoid culture shock, to
avoid reality shock
IMPLEMENTATIONS
The present practice of treating the new employees in this company is totally unacceptable and it will
definitely be a discouraging factor. The company needs to overlook at these scenarios and take
corrective actions against it. Otherwise new and dynamic employees will move out from the company.
Mr.Rukshan Fernando must be looking for any other options out of this company as a result of poor
communication and disorganization of the department and its staff. To avoid the following
implementations could be effected
I conclude my case study by emphasising that An organization should maintain good practices in
treating or attracting its new employees and provide a proper induction or orientation program
to make them familiarized to the job and the organization, so as to encouraging them in
performing their jobs effectively and efficiently in order to obtain organizational goals in a timely
and a desired manner.
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