Documente Academic
Documente Profesional
Documente Cultură
Chapter
Managing
Human
Resources
Pearson Education Limited 2015
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Learning Outcomes
Describe the key components of the human resource
management process.
Discuss the tasks associated with identifying and
selecting competent employees.
Explain how employees are provided with needed
skills and knowledge.
Describe strategies for retaining competent, highperforming employees.
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components of the
human resource
management
process
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HRM Process
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Transportation Economics
Organizational Behavior
Management Information System
Business English 2
Distinguished Lecture Series-1
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Prepares job
advertisement.
Schedules and
conducts
personal
interviews
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Business English 2
Distinguished Lecture Series-1
Pearson Education Limited 2015
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Recruiting Applicants
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Recruiting Applicants
Logistics Management
Statistics 2
Transportation Economics
Organizational Behavior
Management Information System
Business English 2
Distinguished Lecture Series-1
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Recruiting Applicants
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Recruiting Applicants
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Recruiting Applicants
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Recruiting Applicants
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Recruiting Applicants
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Recruiting Applicants
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Recruiting Applicants
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Recruiting Applicants
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Recruiting Applicants
salary
Contract
Leasing firm(B)
labor
Employee
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Effective Interviewing
3) The interview is the most universal
selection device, along with the
application form.
Interviews can be reliable and valid
selection tools when limited to relevant
questioning.
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Effective Interviewing
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Effective Interviewing
In behavioral or situation interview, applicants
are observed not only for what they say but
also for how they behave.
Ex 1) Tell me about how you worked
effectively under pressure.
Ex 2) Give an example of how you worked on
team.
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Effective Interviewing
Research shows that these behavioral
interviews are nearly eight times more
effective for predicting successful job
performance than traditional interviews
are.
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HRM Process
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Orientation
An orientation process introduces new hires
to the organization.
The major goals are to:
Reduce the initial anxiety all new employees feel
as they begin a new job
Familiarize new employees with the job, the work
unit, and the organization
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Orientation
Job orientation: clarifies the new employees
specific duties and responsibilities as well as
how his or her performance will be evaluated
Work unit orientation: familiarizes an
employee with the goals of the work unit, and
provides an introduction to his or her
coworkers.
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Orientation
Organization orientation informs the new
employee about the organizations goals,
history, philosophy, procedures, and rules.
This information includes relevant HR policies
such as work hours, pay procedures, and
benefits.
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Orientation
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sewing
lacing
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HRM Process
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Compensating Employees
Written essay: Simple to use
More a measure of evaluators writing
ability than of employees actual
performance
Ex) Employees strengths and weakness.
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Compensating Employees
Graphic rating scales: less timeconsuming than others
Do not provide depth of job behavior
assessed
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Compensating Employees
BARS (Behaviorally Anchored Rating
Scale ): Focus on specific and measurable
job behaviors
Time-consuming, difficult to develop
measures
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Compensating Employees
The goal of compensation
administration is to design a costeffective pay structure that attempts to
ensure that pay levels will be perceived
as fair by all employees.
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Compensating Employees
Employee benefits, which are
nonfinancial rewards designed to enrich
employees lives.
Ex) disability insurance, retirement
programs, and health insurance.
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