978f8947-10df-4ee7-a308-518ba4075acd

Bac kgr ound Screen in g Trend s India
January to March 2011

Quantifying the trends and
qualifying the nature of
applicant fraud in India
A First Advantage India Report
Copyright 2010 First Advantage. All rights reserved.
Background Screening Trends - India

Foreword
The criticality of antecedent verification continues to be reinforced through media

coverage of unfortunate incidents involving individuals with dubious pasts. Examples
in recent months include the highly publicized fake pilots scandal, separate cases of
theft, murder and kidnap by newly appointed domestic helpers, the case of a BPO
executive who turned out to be a brutal killer with a horrific past, a tenant with
terrorist links, etc.
Having global reach and local expertise, First Advantage has leveraged its technology
and service strengths with international experience, skills and products to offer
VerifyDirect International, a new background screening service specially designed for
small and medium businesses (SMEs) and individual requestors. With this innovative
Web-based platform, First Advantage is uniquely positioned to provide a simpler, fully
accessible solution to meet the growing needs of SMEs and consumers in the Asia
Pacific region.
As industry leaders we are committed to innovation and providing solutions that
leverage technology, are compliant with local and international laws, and are available
to a broad audience that can benefit from risk mitigation services.
The trends report is part of our larger endeavor to create a security-conscious
corporate sector. The aim is to provide employers with data which enables them to
progressively improve their risk mitigation strategies and benchmark them against
industry standards. This report aims to assist readers to know the latest trends in
background screening and hence make better business decisions.
Till the next report
Wayne Tollemache
Executive Managing Director (International)
First Advantage
Copyright - 2011 First Advantage. All rights reserved.

Index
Objective........................
Executive Summary for January to March 2011...................
Discrepancy Analysis
Employment Discrepancies..
Discrepancy Comparison by Industry................
Types of Employment discrepancies by Quarter...............
Sector-wise Employment Discrepancies Quarter-onQuarter Trend.....................................................................
10
Education Discrepancies............................................................
14
Discrepancy Comparison by Industry.................................
14
Types of Education Discrepancies by Quarter...................
15
Zone-wise discrepancies by educational level (Q1-11)...
15
Sector-wise Education Discrepancies Quarter-on-Quarter
Trend....................................................................................
16
False or illegitimate document submission by
19
zone....................................
Educational qualification discrepancies by zone...............
20
Education discrepancies by city..........................................
21
Discrepancy by employee category...................................................
22
Criminal discrepancies......................................................................
25
About First Advantage.......................................................................
26

Objective
The purpose of this report is to categorize and quantify the discrepancy trends
found while conducting background checks on existing and potential employees in
India.
First Advantage presents this document to provide employers throughout India a

glimpse into the screening results of organizations country-wide and to help
employers benchmark their current screening practices against their peers and
determine any next steps necessary to improve their programs.
Copyright
Copyright 2011 First Advantage. All rights reserved. First Advantage does not
provide legal advice or services and its research findings should not be construed
or used as such.
Disclaimer
This report is for informational purposes only and should not be relied upon for
any particular purpose. First Advantage shall have no liability for errors, omissions
or inaccuracies in the information contained herein or for interpretations thereof.

Executive
summary for
January to
March 2011
Overall discrepancy rate has increased to nearly 11% in Q1-11 compared to 10.2%
in Q4-10.
15%
11.2%
10.8%
10.2%
10.9%
10%
5%
0%
Q2-10
Q3-10
Q4-10
Q1-11
In Q1-11 and Q4-10, discrepancies/misrepresentations related to past

employment data has remained steady at 75%.
100%
90%
81.0%
80.0%
75.0%
75.0%
Q4-10
Q1-11
80%
70%
60%
50%
40%
30%
20%
10%
0%
Q2-10
Q3-10
Applicants providing incorrect tenures of past employments remain the single

largest reason for employment-related discrepancies.
The highest rate of increase in discrepancies was recorded in the Education

sector (from 14.29% in Q4-10 to 34.38% in Q1-11) while the steepest drop in
discrepancies was observed in the Bio-Technology sector (from 25.00% in Q410 to 3.57% in Q1-11).
In Q1-11, Education, Travel & Hospitality and Real Estate sector companies
had the most employment related discrepancies.

Education-related discrepancies have been displaying an up/down trend for the

past six quarters now.
5%
4.0%
4.0%
3.0%
3.0%
3%
0%
Q2-10
Q3-10
Q4-10
Q1-11
At 63%, cases of false or illegitimate document submission have been highest

in the Northern part of India for the tenth consecutive quarter. In the
Western India, cases of false or illegitimate education documents submission
have been the highest in the past three quarters at 15%.
With the exception of BFSI, Bio-Technology and Manufacturing sector

companies, education related discrepancies have increased in Q1-11 (over the
previous quarter) for all other industries.
Mumbai, Meerut and Kanpur are the top-3 cities with most education related
discrepancies in Q1-11.
[Interpretation of these numbers]1
67% of all discrepancies observed in Q1-11 involved associate level employees.
For the ninth consecutive quarter most discrepancies continue to be at the

associate level. For the middle management level, the discrepancy rate
remained steady at 19% in Q1-11. The discrepancy rate for first-level
supervisors has increased to 9% in Q1-11 compared to 6% in Q4-10.
For example for the period Q1-11:

The overall discrepancy rate in India was 10.9% in Q1-11.
o
Overall employment-related discrepancy rate was 75%.
o
Overall education-related discrepancy rate was 4%.
o
The remainder of the discrepancies (21%) was with information related to address, criminal checks, etc.
To illustrate, of 1000 background screenings done in India, 109 were found to have discrepancies.
Proportionally, of these 109 discrepant cases, nearly 82 were found to have differences in the employment related data while 4 were found
to have reported education related data incorrectly.
The rest 23 discrepant cases can be attributed to discrepancies in information related to address, criminal checks, etc.

In Q1-11 and Q4-10, discrepancies/misrepresentations related to past
Employment
discrepancies2
employment data has remained steady at 75%.
Discrepancy comparison by industry (Q1-11)

To illustrate, of 100
employment-related
background checks done in
Travel & Hospitality sector,
24 were found to have
some sort of discrepancy.
40%
30%
34.4%
24.0%
20%
12.3%
5.1%
3.5% 3.6%
9.5%
9.1%
9.1%
10%
16.1% 17.4%
14.8% 15.6%
13.5% 13.9%
6.4%
io
n
at
li t
uc
os
H
d
an
av
el
Es
Tr
al
Re
Ed
pi
rv
Se
e
ta
t
e
Du
ta
i ce
SI
BF
i cs
st
ce
gi
Lo
en
Di
il
li g
&
al
tic
m
ar
Ph
ac
eu
ui
cr
&
e
He
al
th
c
ar
as
t
en
tm
r in
tu
Re
an
uf
ac
/B
PO
CG
ES
IT
IT
tin
ul
ns
FM
y
lo
g
Co
no
ch
Te
o-
Bi
En
gi
ne
er
in
0%
Employment screening involves checking the veracity of the candidates claims about his/her previous employment records with the HR
and/or Reporting Manager. The checks are conducted telephonically and/or against documentary proofs (i.e. copy of salary slip, relieving
letter, experience letter, etc.) submitted by the candidate. The HR verification typically includes questions about the tenure, designation, salary,
etc. The Reporting Manager check is usually focused on the candidates skills, performance, ability and integrity.

Employment
discrepancies

30%
25.0%
20%
17.0%
14.3%
11.2%
10%
6.1%
5.9%
7.1%
6.2%
7.6%
11.3%
11.8%
26.0%
17.1%
14.5%
12.1%
8.0%
G
as
ES
/B
M
PO
an
uf
ac
tu
D
ri n
ue
g
H
D
ea
i
li g
l th
en
ca
ce
re
&
F
Ph
M
ar
C
m
G
ac
eu
t
Re i ca
ls
cr
ui
tm
en
Ed
t
uc
at
io
Re
n
al
Es
BF
ta
SI
te
Se
rv
ic
es
Lo
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Bi
st
oic
Tr
Te
s
av
ch
el
no
an
lo
gy
d
H
os
pi
ta
l it
y
IT
IT
il &
O
in
er
ine
En
g
Co
ns
u
lti
n
0%

Employment
discrepancies
Types of employment discrepancies by quarter

Discrepancy type
Q2-10 (%)
Q3-10 (%)
Q4-10 (%)
Q1-11 (%)
Incorrect tenure
33.5%
34.5%
34.8%
35.1%
Inflated designation
14.9%
12.9%
13.1%
13.3%
Exit formalities not completed
9.7%
10.5%
12.7%
12.8%
Active employee
6.7%
6.2%
6.0%
3.9%
Not eligible for rehire
6.6%
7.4%
6.8%
7.6%
Incorrect supervisor details
4.5%
4.2%
4.0%
4.1%
Negative HR feedback
4.2%
7.6%
6.6%
6.6%
Negative supervisor feedback
2.5%
2.9%
2.6%
2.6%
Discrepancy in permanent/contractual status
3.2%
2.6%
2.4%
2.7%
Inflated compensation
2.8%
1.8%
1.3%
1.3%
Forged/false or illegitimate document

Not an employee
2.8%
2.2%
2.5%
1.6%
3.2%
1.7%
3.0%
1.5%
Incorrect employee code
1.3%
1.3%
1.0%
1.3%
Possible suspect company
1.1%
0.9%
0.8%
1.0%
Marked as absconding
2.2%
1.6%
1.8%
1.8%
Employment was terminated
1.5%
1.0%
0.9%
0.9%
Not a direct employee
0.1%
0.1%
0.1%
0.1%
Was not a full-time employee
0.4%
0.4%
0.2%
0.2%
0.03%
0.0%
0.1%
0.1%
0.1%
0.1%
Contradictory verification from HR & Supervisor

Incorrect company address
45%
42%
41%
41%
39%
35%
35%
34%
35%
30%
15%
13%
15%
11%
13%
13%
10%
9%
7%
3%
2%
1%
1%
0%
Q2-10
Incorrect tenure
Inflated compensation
Q3-10
Q4-10
Inflated designations
Received negative supervisor/HR feedback
Q1-11
Other false employment information

Employment
discrepancies
Sector-wise Employment Discrepancies Quarter-on-Quarter Trend

Bio-Technology
N
Banking, Financial Services &

Insurance (BFSI)M
20%
16.61%
16.14%
30%
14.51%
25.00%
13.26%
15%
20%
10%
8.81%
9.09%
10%
5%
3.57%
0%
0%
Q2-10
Q3-10
Q4-10
Q1-11
Q2-10
ConsultingM
9%
Q3-10
Q4-10
Due DiligenceM
16%
7.98%
6.30%
7%
Q1-11
12%
5.88%
14.77%
10.81%
11.21%
9.13%
5.11%
4%
8%
2%
4%
0%
0%
Q2-10
Q3-10
Q4-10
Q1-11
Q2-10
Q3-10
Q4-10
Q1-11
Growth in volume Fall in volume Negligible change in volume (over previous quarter)
N = New adopters of background screening practices
M = Matured background screening practices
M+N = Sector having a mix of both matured and new adopters of background screening practices
10

Employment
discrepancies
Education
M+N
Engineering
40%
M+N
10%
34.38%
8.06%
7.45%
8%
30%
6.06%
20.00%
6%
20%
14.29%
3.45%
4%
9.68%
10%
2%
0%
0%
Q2-10
Q3-10
Q4-10
Q2-10
Q1-11
11.28%
Q4-10
Q1-11
Healthcare and Pharma M
Fast Moving Consumer Goods

M
(FMCG)
12%
Q3-10
15%
13.51%
11.79%
9.09%
7.74%
9.61%
8%
8.86%
10%
4%
5%
1.27%
0%
0%
Q2-10
Q3-10
Q4-10
Q1-11
Q2-10
Q3-10
Q4-10
Q1-11
11

Employment
discrepancies
Travel & Hospitality

N
30%
M+N
IT
10%
25.38%
25.97%
7.49%
24.04%
8%
19.67%
5.69%
20%
6.17%
6.40%
6%
4%
10%
2%
0%
0%
Q2-10
Q3-10
Q4-10
Q2-10
Q1-11
ITeS/BPO
9.58%
Q1-11
9.13%
17.11%
18%
15.61%
14.08%
7.59%
8%
Q4-10
Logistics
10%
Q3-10
13.17%
6.50%
12%
6%
4%
6%
2%
0%
0%
Q2-10
Q3-10
Q4-10
Q1-11
Q2-10
Q3-10
Q4-10
Q1-11
12

Employment
discrepancies
ManufacturingN
10%
Oil & GasM+N

9.47%
8.85%
25%
20.93%
7.83%
7.99%
8%
20%
6%
15%
4%
10%
13.64%
13.92%
7.14%
2%
5%
0%
Q2-10
Q3-10
Q4-10
Q1-11
0%
Q2-10
Real Estate Services

17.01%
13.59%
17.35%
Q4-10
Q1-11
Recruitment
18%
Q3-10
15%
13.94%
13.78%
12.13%
12.25%
Q4-10
Q1-11
9.53%
12%
10%
6%
5%
0%
0%
Q2-10
Q3-10
Q4-10
Q1-11
Q2-10
Q3-10
13

Discrepancies/misrepresentations related to past educational data which had
Education
discrepancies3
decreased to 3% in Q4-10 has increased to 4% in Q1-11.

5.88%
6%
To illustrate, of 100
education-related
background checks done
in Real Estate Services
sector, 6 were found to
have some sort of
discrepancy.
4%
2%
0.24%
0%
0.69%
0.53%
1.39%
1.14%
1.10%
1.39%
0.79%
0.73%
Se
e
ta
t
Es
al
Re
av
el
Tr
s
rv
ice
li t
pi
ta
os
H
an
m
Te
He
SI
/B
BF
PO
IT
un
ES
ic
ar
m
Ph
le
co
th
ca
r
al
at
io
g
e
an
&
uf
ac
l ig
tu
en
rin
ce
IT
Di
e
Bi
o-
Du
Te
Co
ch
no
ns
ul
tin
lo
g
0%

2.99%
3%
2%
1.45%
1.11%
1%
0.24%
0.34%
0.31%
0.68%
0.55%
0.48%
1.23%
0%
ce
e
ta
t
Re
al
Es
an
el
av
Tr
rv
i
Se
os
H
d
an
M
SI
li t
pi
ta
tu
uf
ac
BF
g
r in
n
at
io
ic
un
m
m
co
le
Te
al
th
c
ar
IT
&
e
ES
Ph
/B
ar
m
en
li g
Di
e
He
PO
ce
IT
tin
ul
Co
ns
Du
Bi
oTe
ch
no
lo
g
0%
Educational verification involves verifying the authenticity of candidates educational and/or professional qualifications.
14

Education
discrepancies
Types of education discrepancies by quarter

80%
75%
74%
73%
69%
60%
40%
25%
21%
22%
21%
20%
6%
4%
6%
4%
0%
Q2-10
Q3-10
Fake documents
Q4-10
'Degrees' from unrecognized or fake institutes
Q1-11
Did not officially complete the course
Note: First Advantage undertakes verification of educational qualifications and professional certifications starting from the secondary
level.
False or illegitimate documents are forged or copies of educational qualification proof like degree certificates and mark sheets from
genuine institutes which have been modified with a deliberate intention to mislead.
Zone-wise discrepancies by educational level (Q1-11)

80%
69%
63%
60%
57%
40%
23%
20%
15%
10%
17%
14%
10%
14%
5%
3%
0%
Under-graduate
Graduate
North India
South India
West India
Post-graduate
East India
15

Education
discrepancies
Sector-wise Education Discrepancies Quarter-on-Quarter Trend

BFSI
Bio-Technology
1.5%
3%
1.12%
2.01%
1.2%
1.99%
2%
1.45%
1.39%
0.9%
0.6%
1%
0.3%
0%
Q2-10
Q3-10
Q4-10
Q1-11
0%
0%
0%
Q3-10
Q4-10
Q1-11
0.0%
Q2-10
ConsultingM
Due DiligenceM
0.28%
0.8%
0.3%
0.24%
0.69%
0.24%
0.57%
0.6%
0.38%
0.13%
0.2%
0.34%
0.4%
0.2%
0.0%
0.0%
Q2-10
Q3-10
Q4-10
Q1-11
Q2-10
Q3-10
Q4-10
Q1-11
16

Education
discrepancies
Healthcare and PharmaM

1.0%
Travel & HospitalityN

3%
2.32%
0.79%
0.61%
0.48%
0.5%
1.39%
2%
1.23%
0.53%
0%
0%
0.0%
Q2-10
Q3-10
IT
Q4-10
M+N
Q2-10
Q1-11
Q3-10
Q4-10
Q1-11
ITeS/BPO
M
1.14%
1.16%
0.53%
0.6%
1.2%
0.41%
0.9%
0.4%
0.32%
0.31%
0.56%
0.55%
Q3-10
Q4-10
0.6%
0.2%
0.3%
0.0%
0.0%
Q2-10
Q3-10
Q4-10
Q1-11
Q2-10
Q1-11
17

Education
discrepancies
ManufacturingN
1.2%
Real Estate ServicesM+N

5.88%
1.11%
6%
0.9%
0.74%
0.73%
4%
2.99%
0.6%
2%
1.45%
0.3%
0.13%
0%
0.0%
0%
Q2-10
Q3-10
Q4-10
Q1-11
Q2-10
Q3-10
Q4-10
Q1-11
TelecommunicationM+N
1.10%
1.2%
0.68%
0.8%
0.62%
0.55%
0.4%
0.0%
Q2-10
Q3-10
Q4-10
Q1-11
18

Education
discrepancies
False or illegitimate document submission by zone by quarter*

Q2-10
Q3-10
Q4-10
Q1-11
North
63%
67%
63%
63%
South
9%
11%
18%
17%
West
17%
13%
14%
15%
East
11%
9%
5%
5%
At 63%, cases of false or illegitimate document submission have been highest in Northern part of India for the
tenth consecutive quarter.
In the Eastern zone of India, cases of false or illegitimate education documents submission have been the highest
in the past three quarters at 15%.
For the second consecutive quarter, Eastern India has seen the lowest number of such cases.
False or illegitimate document

submission
- by zone (Q1-11)*
West
15%
False or illegitimate document

submission
- by zone (Q4-10)*
East
5%
West
14%
East
5%
South
18%
South
17%
North
63%
North
63%
*Based on the locations of the educational institutions.
Note: False or illegitimate documents are forged or copies of educational qualification proof like degree certificates and mark sheets
from genuine institutes which have been modified with a deliberate intention to mislead.
19

Education
discrepancies
Discrepancies related to educational qualifications - by zone by quarter*

Q2-10
Q3-10
Q4-10
Q1-11
North
63%
65%
63%
63%
South
11%
11%
15%
15%
West
16%
15%
17%
17%
East
10%
9%
5%
5%
Discrepancy rates related to educational qualifications has remained steady in Q1-11.
Discrepancies related to educational

qualifications by zone (Q1-11)*
West
17%
Discrepancies related to educational

qualifications by zone (Q4-10)*
East
5%
West
17%
South
15%
East
5%
South
15%
North
63%
North
63%
*Based on the locations of the educational institutions.
20

Education
discrepancies
Education discrepancies by city (Q1-11)*

(Top 15 cities)
20%
8%
6%
13.8%
4%
2%
9.4%
0%
9.4%
9.1%
8%
6.4%
6%
4.4%
4.4%
4%
3.7%
3.7%
3.4%
3.0%
3.0%
2.7%
1.7%
2%
1.3%
Pu
ne
Ko
lk
at
a
Aj
m
er
M
ee
ru
t
Ka
np
ur
M
um
ba
i
N
ew
D
el
hi
Al
la
ha
ba
d
Be
ng
Vi
al
sa
ur
kh
u
ap
at
na
m
Va
ra
na
Vi
si
ja
ya
w
ad
a
C
he
nn
ai
Jh
an
si
Lu
ck
no
w
0%
Education discrepancies by city (Q4-10)*

(Top 15 cities)
20%
18%
15.7%
16%
14%
12%
10%
8.3%
7.1%
8%
6.7%
5.1%
6%
4.6%
4.6%
4%
4.4%
4.4%
4.4%
3.9%
2.3%
2.3%
2.3%
1.8%
2%
Vi
Pu
sa
ne
kh
ap
at
na
m
C
he
nn
ai
M
um
ba
i
Al
la
ha
ba
d
Lu
ck
no
w
R
ai
pu
r
Va
ra
na
si
Be
ng
al
ur
u
U
da
ip
ur
Vi
ja
ya
w
ad
a
Ko
lk
at
a
ee
ru
t
M
N
ew
D
el
hi
Ka
np
ur
0%
*Based on the locations of the educational institutions and includes all types of education related discrepancies including false or
illegitimate/unrecognized universities, false or illegitimate documents, instances of course not completed, a course different from that
claimed, different year of passing, different result compared to what has been claimed, etc.
21

Discrepancy by
employee
category
80%
71% 70%
69%
70%
67% of all
discrepancies
observed in Q1-11
involved associate
level employees.
67%
60%
50%
40%
30%
15%
20%
10%
18% 19% 19%
10%
8% 6% 9%
3% 2% 3% 3%
1% 2% 3% 2%
Q4-10
en
t
m
Se
ni
or
Q3-10
an
ag
em
an
ag
em
m
id
dl
e
t-l
e
Q2-10
en
t
s
ve
ls
up
er
vi
so
r
As
so
ci
at
es
Fi
rs
Ap
pr
en
tic
e/
T
ra
in
ee
/In
te
rn
s
0%
Q1-11
For the ninth consecutive quarter most discrepancies continue to be at the associate level though decreasing
marginally from 69% in Q4-10 to 67% in Q1-11.
For the middle management level, the discrepancy rate remained steady at 19% in Q1-11.
The discrepancy rate for first-level supervisors has increased to 9% in Q1-11 compared to 6% in Q4-10.
Note
Senior management: Assistant Vice President and above
Middle management: Assistant Manager to Senior/General Manager
22

Discrepancy by
employee category
Discrepancy by employee category Breakup by industry (Q1-11)
Apprentice/
Trainee/Interns
Associates
First-level
supervisors
Middle
management
Senior
management
Total
BFSI
2.46%
49.83%
14.17%
29.98%
3.56%
100.00%
Bio-Technology
0.00%
66.67%
33.33%
0.00%
0.00%
100.00%
Chemicals
0.00%
50.00%
35.00%
10.00%
5.00%
100.00%
Conglomerate
2.33%
68.02%
6.40%
22.09%
1.16%
100.00%
Consulting
5.68%
80.11%
4.55%
9.66%
0.00%
100.00%
Due Diligence
2.33%
65.89%
4.65%
20.93%
6.20%
100.00%
Education
0.00%
0.00%
36.36%
18.18%
45.45%
100.00%
Engineering
0.00%
14.29%
0.00%
71.43%
14.29%
100.00%
FMCG
0.00%
36.84%
21.05%
42.11%
0.00%
100.00%
Healthcare & Pharma
5.81%
52.71%
18.60%
20.93%
1.94%
100.00%
IT
2.60%
83.50%
4.51%
8.49%
0.90%
100.00%
ITES/BPO
2.51%
83.22%
7.27%
6.34%
0.66%
100.00%
Legal Services
0.00%
100.00%
0.00%
0.00%
0.00%
100.00%
Logistics
0.00%
65.59%
16.13%
17.20%
1.08%
100.00%
Manufacturing
3.73%
57.46%
7.46%
28.36%
2.99%
100.00%
Media and Entertainment
0.00%
60.00%
0.00%
30.00%
10.00%
100.00%
Mining
0.00%
31.25%
37.50%
31.25%
0.00%
100.00%
Oil & Gas
7.14%
57.14%
17.86%
17.86%
0.00%
100.00%
0.92%
53.00%
24.88%
19.35%
1.84%
100.00%
Recruitment
6.06%
85.86%
2.02%
6.06%
0.00%
100.00%
Research
2.50%
77.50%
0.00%
20.00%
0.00%
100.00%
Services
2.63%
68.42%
13.16%
14.47%
1.32%
100.00%
Shipping
0.00%
100.00%
0.00%
0.00%
0.00%
100.00%
Telecommunication
1.23%
55.44%
9.30%
32.81%
1.23%
100.00%
Travel and Hospitality
5.38%
76.88%
7.53%
9.68%
0.54%
100.00%
Industry
23

Discrepancy by
employee category
Discrepancy by employee category Breakup by industry (Q4-10)

Industry
Apprentice/
Trainee/Interns
Middle
management
Senior
management
Total
Advertising, PR & Marketing
0.00%
0.00%
BFSI
1.55%
51.49%
0.00%
0.00%
100.00%
100.00%
8.63%
34.12%
4.21%
Bio-Technology
0.00%
62.50%
100.00%
0.00%
0.00%
37.50%
Chemicals
0.00%
100.00%
25.00%
25.00%
50.00%
0.00%
Conglomerate
100.00%
0.00%
100.00%
0.00%
0.00%
0.00%
100.00%
Consulting
7.32%
67.68%
8.54%
14.63%
1.83%
100.00%
Due Diligence
0.98%
57.84%
0.00%
36.27%
4.90%
100.00%
Education
0.00%
0.00%
0.00%
100.00%
0.00%
100.00%
Energy
0.00%
100.00%
0.00%
0.00%
0.00%
100.00%
Engineering
0.00%
46.67%
0.00%
53.33%
0.00%
100.00%
FMCG
Healthcare &
Pharmaceuticals
IT
0.00%
52.17%
17.39%
30.43%
0.00%
100.00%
4.82%
61.85%
12.05%
21.29%
0.00%
100.00%
3.14%
83.33%
4.44%
7.73%
1.36%
100.00%
ITES/BPO
2.50%
89.26%
3.82%
2.65%
1.76%
100.00%
Legal Services
0.00%
100.00%
0.00%
0.00%
0.00%
100.00%
Logistics
0.71%
62.86%
4.29%
25.71%
6.43%
100.00%
Manufacturing
1.58%
60.08%
5.93%
27.27%
5.14%
100.00%
Media and Entertainment
0.00%
100.00%
0.00%
0.00%
0.00%
100.00%
Mining
0.00%
0.00%
0.00%
100.00%
0.00%
100.00%
Oil & Gas
0.00%
100.00%
0.00%
0.00%
0.00%
100.00%
4.25%
61.32%
11.79%
18.40%
4.25%
100.00%
Recruitment
0.00%
93.97%
4.31%
1.72%
0.00%
100.00%
Research
0.00%
100.00%
0.00%
0.00%
0.00%
100.00%
Services
12.00%
80.00%
8.00%
0.00%
0.00%
100.00%
Telecommunication
1.66%
65.90%
7.69%
23.49%
1.25%
100.00%
Trading
0.00%
100.00%
0.00%
0.00%
0.00%
100.00%
Travel and Hospitality
9.76%
81.30%
3.25%
5.69%
0.00%
100.00%
Associates
First-level
supervisors
24

Criminal
discrepancies
Criminal discrepancies by zone*
North
100%
40%
-
Q2-10
Q3-10
Q4-10
Q1-11
Criminal discrepancies by zone

(Q3-10)*
West
40%
South
20%
-
West
40%
-
East
-
Criminal discrepancies by zone

(Q2-10)*
North
40%
South
20%
North
100%
*Based on the police jurisdiction checked from.
25

About First
Advantage
Pioneers and leaders in background screening
First Advantage is Asia-Pacific's leading background screening, end-to-end risk

mitigation and talent acquisition solutions provider. Headquartered in Florida, First
Advantage remains an undisputed leader in the background screening industry in
Asia-Pacific. First Advantage pioneered the regions background screening industry
and has led from the front in setting background screening benchmarks as we
First Advantage combines

industry expertise with
information to create
products and services
that organizations
worldwide use to make
smarter business
decisions. First
Advantage is a leading
provider of talent
acquisition solutions
including employment
background screening,
occupational health
services, applicant
tracking systems,
recruiting solutions, skills
and behavioral
assessments, and business
tax consulting services.
More information about
First Advantage can be
found at
www.FADV.com
expanded our operations across the region. The exponential growth of our AsiaPacific operations has enabled us to leverage regional expertise, technology and
service strengths with international experience, skills, products and reach. The AsiaPacific operation handles large volume screenings for some of the worlds largest
organizations in the financial services, retail, IT/ITeS, manufacturing,
pharmaceutical and oil and gas sectors, among others.
First Advantage Asia conducts the following types of checks:
Educational/Professional Qualification Verification

Employment Verification
Professional Reference
Address Verification
Criminal Record Search
Global Database Checks
Drug Testing
Identity Document Checks (PAN card, drivers license, passport verification)
CV or Resume Validation
to leading talent acquisition solutions provider.
As part of our growing offering of solutions for the employment continuum in AsiaPacific, First Advantage has launched a complete suite of talent acquisition solutions
including Candidate sourcing and relationship management, Behavioral and skill
assessments and Onboarding solutions.
VerifyDirect launched in 2009 is the first-ever Asia-Pacific-wide contributory

database-driven online background screening service. It covers all industries and
provides instant verifications through secured online transactions 24/7. This online
service facilitates faster verification of facts submitted by candidates seeking
26

employment, loans or for any other legitimate business purpose, with relatively less
documentation compared to the current more conventional methods of verifying
such facts.
United
Kingdom
First Advantage operates in more than 50 locations worldwide.
Canada
Germany
Belgium
Korea
Japan
China
India
Singapore
UnitedStates
St.Petersburg,FL.
Philippines
Malaysia
Australia
NewZealand
First Advantage :: Background Screening Trends - India, January to March 2011

May, 2011
First Advantage Private Limited
st
Interface 7, 1 Floor
Link Road, Malad (West)
Mumbai 400 064
Phone: 022-4069 7000
Fax: 022-4069 7249
Email: communications.india@fadv.com
Visit us on the web at www.FADVAsia.com
27

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Bac kgr ound Screen in g Trend s India

January to March 2011

A First Advantage India Report

Copyright 2010 First Advantage. All rights reserved.

Background Screening Trends - India

The criticality of antecedent verification continues to be reinforced through media

Copyright - 2011 First Advantage. All rights reserved.

Background Screening Trends - India

Executive Summary for January to March 2011...................

Discrepancy Comparison by Industry................

Types of Employment discrepancies by Quarter...............

Sector-wise Employment Discrepancies Quarter-onQuarter Trend.....................................................................

Discrepancy Comparison by Industry.................................

Types of Education Discrepancies by Quarter...................

Zone-wise discrepancies by educational level (Q1-11)...

Sector-wise Education Discrepancies Quarter-on-Quarter

False or illegitimate document submission by

Educational qualification discrepancies by zone...............

Education discrepancies by city..........................................

Discrepancy by employee category...................................................

About First Advantage.......................................................................

Copyright - 2011 First Advantage. All rights reserved.

Background Screening Trends - India

First Advantage presents this document to provide employers throughout India a

Copyright - 2011 First Advantage. All rights reserved.

Background Screening Trends - India

In Q1-11 and Q4-10, discrepancies/misrepresentations related to past

Applicants providing incorrect tenures of past employments remain the single

The highest rate of increase in discrepancies was recorded in the Education

Copyright - 2011 First Advantage. All rights reserved.

Background Screening Trends - India

Education-related discrepancies have been displaying an up/down trend for the

At 63%, cases of false or illegitimate document submission have been highest

With the exception of BFSI, Bio-Technology and Manufacturing sector

[Interpretation of these numbers]1

67% of all discrepancies observed in Q1-11 involved associate level employees.

For the ninth consecutive quarter most discrepancies continue to be at the

For example for the period Q1-11:

Copyright - 2011 First Advantage. All rights reserved.

Background Screening Trends - India

In Q1-11 and Q4-10, discrepancies/misrepresentations related to past

employment data has remained steady at 75%.

Discrepancy comparison by industry (Q1-11)

Background Screening Trends - India

Discrepancy comparison by industry (Q4-10)

Copyright - 2011 First Advantage. All rights reserved.

Background Screening Trends - India

Types of employment discrepancies by quarter

Exit formalities not completed

Not eligible for rehire

Incorrect supervisor details

Negative supervisor feedback

Discrepancy in permanent/contractual status

Forged/false or illegitimate document

Incorrect employee code

Possible suspect company

Employment was terminated

Not a direct employee

Was not a full-time employee

Contradictory verification from HR & Supervisor

Copyright - 2011 First Advantage. All rights reserved.

Background Screening Trends - India

Sector-wise Employment Discrepancies Quarter-on-Quarter Trend

Banking, Financial Services &