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ZXSS10 SS1b

SoftSwitch Control Equipment

Routine Maintenance
Version 2.0.1.07

ZTE CORPORATION
NO. 55, Hi-tech Road South, ShenZhen, P.R.China
Postcode: 518057
Tel: (86) 755 26771900
Fax: (86) 755 26770801
URL: http://ensupport.zte.com.cn
E-mail: support@zte.com.cn

LEGAL INFORMATION
Copyright 2010 ZTE CORPORATION.
The contents of this document are protected by copyright laws and international treaties. Any reproduction or distribution of
this document or any portion of this document, in any form by any means, without the prior written consent of ZTE CORPORATION is prohibited. Additionally, the contents of this document are protected by contractual confidentiality obligations.
All company, brand and product names are trade or service marks, or registered trade or service marks, of ZTE CORPORATION
or of their respective owners.
This document is provided as is, and all express, implied, or statutory warranties, representations or conditions are disclaimed, including without limitation any implied warranty of merchantability, fitness for a particular purpose, title or non-infringement. ZTE CORPORATION and its licensors shall not be liable for damages resulting from the use of or reliance on the
information contained herein.
ZTE CORPORATION or its licensors may have current or pending intellectual property rights or applications covering the subject
matter of this document. Except as expressly provided in any written license between ZTE CORPORATION and its licensee,
the user of this document shall not acquire any license to the subject matter herein.
ZTE CORPORATION reserves the right to upgrade or make technical change to this product without further notice.
Users may visit ZTE technical support website http://ensupport.zte.com.cn to inquire related information.
The ultimate right to interpret this product resides in ZTE CORPORATION.

Revision History
Revision No.

Revision Date

Revision Reason

R1.0

201007-15

First edition

Serial Number: SJ-20100630164932-052

Contents

About This Manual............................................. I


Declaration of RoHS Compliance ....................... I
Maintenance Overview ......................................1
Device Maintenance Introduction ...................................... 1
Routine Maintenance Classification .................................... 2
Working Flow of Routine Maintenance................................ 2
Precautions in Routine Maintenance .................................. 3

Daily Routine Maintenance ...............................5


Checking Equipment Room .............................................. 5
Viewing EMS Operation State ........................................... 6
Checking Database Server State....................................... 7
Checking Bearer Network State ........................................ 8
Checking System Alarms ................................................. 9
Checking Board Operation State ......................................11
Checking Trunk Circuit State ...........................................13
Checking MG State ........................................................14
Checking Traffic Statistics ...............................................15
Checking CDR Files .......................................................16
Checking Data Auto-Backup ...........................................16
Checking EMS Security Status .........................................17
Checking System Security Status.....................................18

Weekly Routine Maintenance .......................... 19


Testing Non-Voice Services .............................................19
Checking System Charging ............................................19
Backing up Data Manually...............................................20
Backing up Charging Files ..............................................22

Monthly Routine Maintenance ......................... 25


Checking Time Synchronization .......................................25
Backing up System Software ...........................................26
Checking Spare Materials and Parts..................................26

Yearly Routine Maintenance ............................ 27

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ZXSS10 SS1b Routine Maintenance

Testing Diagnosis Function ..............................................27


Testing System Switchover .............................................28
Checking Cabinet Status.................................................29
Removing Dust..............................................................29

Routine Maintenance Record Tables ................ 33


Daily Routine Maintenance Record Table ...........................33
Weekly Routine Maintenance Record Table ........................35
Monthly Routine Maintenance Record Table .......................36
Yearly Routine Maintenance Record Table ..........................37

Unsafe Operations and Board Panel Indicator


Description...................................................... 39
Unsafe Hardware Operations ...........................................39
Board Panel Indicator Description ....................................40

Figures ............................................................ 43
Tables ............................................................. 45
Glossary .......................................................... 47

II

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About This Manual


Purpose

At first, thank you for choosing ZXSS10 SS1b of ZTE Corporation!


ZXSS10 SS1b is fully compatible with the layered standard NGN
model. It can provide NGN with service call and connection control functions which are required by real-time services. By using
ZXSS10 SS1b, operators can provide users with many kinds of
multimedia services which involve voice, video and data. ZXSS10
SS1b is, therefore, the core of NGN in terms of call and control.
This manual introduces the routine maintenance operations of
ZXSS10 SS1b, which includes the maintenance methods, reference criteria and handlings of the frequently occurred faults.

Intended
Audience

Prerequisite Skill
and Knowledge

What Is in This
Manual

This document is intended for:

Maintenance engineer

Software debugging engineer

Data configuration engineer

To use this document effectively, users should have a general understanding of wireless telecommunications technology. Familiarity with the following is helpful:

ZXSS10 SoftSwitch system and its various components

ZXSS10SoftSwitch interfaces

ZXSS10SoftSwitch hardware and software architecture

This manual contains the following chapters:


Chapter

Summary

Chapter 1, Maintenance Overview

This chapter describes major factors affecting


running of SoftSwitch control equipment, maintenance principles as well as classification of
maintenance items, methods and some precautions

Chapter
Routine
nance

2, Daily
Mainte-

This chapter describes the mandatory daily maintenance items required for the long-term, stable,
and effective running of SoftSwitch

Chapter 3, Weekly
Routine
Maintenance

This chapter describes the mandatory weekly


maintenance items required for the long-term,
stable, and effective running of SoftSwitch

Chapter 4, Monthly
Routine
Maintenance

This chapter describes the mandatory monthly


maintenance items required for the long-term,
stable, and effective running of SoftSwitch

Chapter 5, Yearly
Routine
Maintenance

This chapter describes the mandatory yearly


maintenance items required for the long-term,
stable, and effective running of SoftSwitch

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ZXSS10 SS1b Routine Maintenance

Conventions

Chapter

Summary

Appendix A

Routine maintenance tecord tables

Appendix B

Unsafe hardware operations and board panel indicator description

ZTE documents employ the following typographical conventions.


Typeface

Meaning

Italics

References to other Manuals and documents.

Quotes

Links on screens.

Bold

Menus, menu options, function names, input fields,


radio button names, check boxes, drop-down lists,
dialog box names, window names.

CAPS

Keys on the keyboard and buttons on screens and


company name.
Note: Provides additional information about a certain
topic.
Checkpoint: Indicates that a particular step needs to
be checked before proceeding further.
Tip: Indicates a suggestion or hint to make things
easier or more productive for the reader.

Mouse operation conventions are listed as follows:

II

Typeface

Meaning

Click

Refers to clicking the primary mouse button (usually the


left mouse button) once.

Doubleclick

Refers to quickly clicking the primary mouse button


(usually the left mouse button) twice.

Right-click

Refers to clicking the secondary mouse button (usually


the right mouse button) once.

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Declaration of RoHS
Compliance
To minimize the environmental impact and take more responsibility to the earth we live, this document shall serve as formal declaration that ZXSS10 SS1b manufactured by ZTE CORPORATION
are in compliance with the Directive 2002/95/EC of the European
Parliament - RoHS (Restriction of Hazardous Substances) with respect to the following substances:

Lead (Pb)

Mercury (Hg)

Cadmium (Cd)

Hexavalent Chromium (Cr (VI))

PolyBrominated Biphenyls (PBBs)

PolyBrominated Diphenyl Ethers (PBDEs)

The ZXSS10 SS1b manufactured by ZTE CORPORATION meet


the requirements of EU 2002/95/EC; however, some assemblies
are customized to client specifications. Addition of specialized,
customer-specified materials or processes which do not meet the
requirements of EU 2002/95/EC may negate RoHS compliance of the
assembly. To guarantee compliance of the assembly, the need for
compliant product must be communicated to ZTE CORPORATION in
written form. This declaration is issued based on our current level
of knowledge. Since conditions of use are outside our control, ZTE
CORPORATION makes no warranties, express or implied, and assumes
no liability in connection with the use of this information.

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ZXSS10 SS1b Routine Maintenance

This page is intentionally blank.

II

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Chapter

Maintenance Overview
Table of Contents
Device Maintenance Introduction ..........................................
Routine Maintenance Classification........................................
Working Flow of Routine Maintenance....................................
Precautions in Routine Maintenance ......................................

1
2
2
3

Device Maintenance
Introduction
Maintenance of the ZXSS10 SS1b is divided into the following three
parts.
1. Routine maintenance
According to maintenance cycle, ZXSS10 SS1b is divided into
daily routine maintenance and periodical routine maintenance.
The proper routine maintenance of the ZXSS10 SS1b system
is significant. It serves to check the running state of the device periodically and solve the detected problem in time, for the
purpose of detecting hidden troubles, preventing accidents, locating faults in time and conducting troubleshooting as early
as possible. For the details of routine maintenance of ZXSS10
SS1b, refer description of following chapters.
2. Notification and alarm
ZXSS10 SS1b is a powerful SoftSwitch product. Besides the
applications and service processing capacity, ZXSS10 SS1b is
also featured with the self-contained fault notification system
and functions, namely, alarms and notifications of ZXSS10
SS1b. To note that the system is configured with the automatic
error correction mechanism to handle some reported faults,
therefore no human involvement is needed. For details of
alarms and notifications of ZXSS10 SS1b, refer to the ZXSS10
SS1b Alarm and Notification Message Reference.
3. Troubleshooting
Troubleshooting refers to the process of analyzing, processing
and finally solving a fault after it is detected or relevant complaint is received. For more details, refer to the ZXSS10 SS1b
Troubleshooting Guide.

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ZXSS10 SS1b Routine Maintenance

Routine Maintenance
Classification
Based on maintenance period, there are daily maintenance and
regular maintenance. Regular maintenance is divided into weekly
maintenance, monthly maintenance and annual maintenance.
Routine
maintenance

Daily routine maintenance refers to the maintenance operations


that are implemented by the common maintenance personnel
every day, with relatively simple maintenance process, such as
equipment room environment check, equipment running check,
alarm system check, and log check. The purposes of daily
maintenance cover:
1. Find out the alarms of the equipment or hidden risks in time
and adopt appropriate measures to handle and recover the
faults so as to maintain the healthy level of the equipment and
reduce equipment faults.
2. Find out the abnormalities of link status or connection during service running in time and adopt appropriate measures to
handle and recover system faults so as to ensure normal service running.
3. Grasp the running status of the equipment and network in real
time, know the running trend of the equipment and network,
and improve the sudden-event handling efficiency of the maintenance personnel.

Regular Routine
Maintenance

Regular routine maintenance refers to the relatively complicated


maintenance operations implemented within a certain period. In
most cases, it must be implemented by the trained maintenance
personnel, such as checking the cable periodically, measuring the
grounding resistance periodically, and dusting the equipment periodically. The purposes of regular maintenance cover:
1. Make the equipment always remain in good condition, and ensure the safe, stable and reliable running of the system.
2. Find out hidden troubles, including natural aging, function expiry and performance deterioration during the running of the
equipment in time; handle these troubles to prevent the accidents.

Working Flow of Routine


Maintenance
1. Based on periodical requirements of routine maintenance, service personnel stipulate various next-year routine maintenance
schedule in this year. Period of routine maintenance includes
daily routine maintenance, weekly routine maintenance, season routine maintenance, half-year routine maintenance and
annual routine maintenance.

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Chapter 1 Maintenance Overview

2. Managers check items listed in this manual one by one at a


proper time.
3. When abnormity occurs, service personnel should take varied
measures according to severity and urgency of the abnormal
phenomenon. Refer to ZXSS10 SS1bTroubleshooting Guide to
clear the faults.

Service personnel should also pay much attention to the


uncertain and casual factors.
Supplement the spare parts to avoid system collapse in
case of hardware and deterioration phenomenon.
Back up related data and software in case of software and
data faults, even this job belongs to weekly and monthly
routine maintenance.

4. Fill in Routine Maintenance Record and enclose a sheet to illustrate fault phenomenon, check methods and troubleshooting
in detail.

Precautions in Routine
Maintenance
1. Maintain normal temperature/humidity in equipment room.
i.

Keep environment tidy and clean, free from dust and moisture.

ii.

Keep rodents or insects out of equipment room.

2. Ensure that primary power of system is stable and reliable.


i.

Check system grounding and lightning protection ground


periodicallyespecially before storm seasons and after thunder storms.

ii.

Check lightning protection system to make sure all facilities


are in good conditions.

3. Establish a complete set of rules for maintaining equipment


room, and standardize daily work of maintenance personnel.
i.

A detailed attendant log must be maintained to provide


detailed records about system operation, version, data
change, upgrading and troubleshooting for the analysis
and troubleshooting after the fault is detected.

ii.

Keep a shift record to specify responsibility clearly.

4. Do not play games or surf Internet on PC terminal.


i.
ii.

Do not install, run or copy any other software unrelated to


system on terminal.
Do not use terminal for any other purposes.

5. Set different NM passwords for different access rights.


i.

Put them under strict management and make changes to


them periodically.

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ZXSS10 SS1b Routine Maintenance

ii.

Keep NM passwords only accessible to maintenance personnel.

6. Maintenance personnel must be well trained before taking post


and learn about equipment and networks.
i.

During maintenance operations, they must follow instructions described in related manual.

ii.

Before touching equipment hardware, be sure to wear an


antistatic wrist strap to avoid any accidents.

iii.

Maintenance personnel must be provided with a rigorous


working attitude and a higher maintenance level, and enhance maintenance skills through constant learning.

7. Do not reset equipment, load or change data, or change data


of NM database unless it is absolutely necessary.
i.

Back up data before make any change to it.

ii.

Do not delete backup data until equipment runs properly


for some period (usually a week) after that data can be
change.

iii.

When changing the data, make records in time.

8. Prepare frequently used tools and meters, such as screws


(straight head and Phillips), signaling testers, network cable
pliers, multi-meters, A/C power for maintenance, telephone
wires and network cables.
Periodically test and calibrate meters to ensure their accuracy.
9. Check spare parts regularly to ensure they are sufficient in
quantity and are in good condition.
i.

Make sure that spare parts are unaffected by dampness or


mould.

ii.

Spare parts must be separately preserved from those defective ones replaced during maintenance, labeled for distinction.

iii. Spare parts frequently used must be replenished in time


when out of stock.
10. Keep software and documentation used during maintenance in
a specific place where is convenient to have them in time when
they are needed.
11. Make sure lighting in whole equipment room is bright enough
for maintenance.
Repair damaged lamp in time.
12. Handle any detected fault as soon as possible.
For those faults that cannot be solved, please contact the local
office of ZTE.
13. Put telephone number and address of local office of ZTE Corporation in a highlighted place and let all maintenance personnel
noticed, so they can contact ZTE in time when they need help.
Remember to get latest contact information.

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Chapter

Daily Routine
Maintenance
Table of Contents
Checking Equipment Room .................................................. 5
Viewing EMS Operation State ............................................... 6
Checking Database Server State........................................... 7
Checking Bearer Network State ............................................ 8
Checking System Alarms ..................................................... 9
Checking Board Operation State ..........................................11
Checking Trunk Circuit State ...............................................13
Checking MG State ............................................................14
Checking Traffic Statistics ...................................................15
Checking CDR Files ...........................................................16
Checking Data Auto-Backup ...............................................16
Checking EMS Security Status .............................................17
Checking System Security Status.........................................18

Checking Equipment Room


Maintenance
Guide

Temperature: Observe the indication of the thermometer in


the equipment room.

Humidity: Observe the indication of the hygrometer in the


equipment room.

Firefighting: Check the power distribution cabinet, cabinet,


shelves and cabling troughs and other key parts.

Dust prevention: Check the equipment room ground, desktop,


the cabinets surface and inside.

Theft prevention: Check the doors, windows, and weldmesh


screen of the equipment room and other facilities.

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ZXSS10 SS1b Routine Maintenance

Reference
Standards

Table 1 lists temperature and humidity.


TABLE 1 OPERATION ENVIRONMENT
Temperature ()

Relative humidity
(%)

1.

2.

Long-term working
condition

+5~+40

Short-term working
condition

(-5)~+50

Long-term working
condition

5%~85%

Short-term working
condition

5%~90%

The temperature and humidity of the operating environment inside the


equipment room are measured at the spot that is 1.5 m above the floor
and 0.4 m in front of the rack when there is no protective plate in front or
back of the equipment rack.
The short-term working condition means that the continuous operation
period is no more than 96 hours and the accumulated operation period in a
year is no more than 15 days.

Firefighting: All components should eliminate fire danger and all


firefighting facilities in the equipment room should be in good condition.
Dust prevention: All components should be clean and tidy, without
accumulation of dust.
Threft prevention: All doors, windows and weldmesh screen of the
equipment room should be in good condition.
Troubleshooting

If the environment temperature in the equipment room cannot


meet the requirement, carriers should consider checking and
repairing or replacing the air conditioning system serving for
the equipment room.

If the relative humidity in the equipment room is too high, dehumidifiers should be used; otherwise, humidifying equipment
should be used.

Check firefighting facilities every fixed time to eliminate hidden


troubles.

Remove dust from equipment periodically. For more information, see Removing Dust.

Check doors, windows, and weldmesh screen of the equipment


room periodically.

Viewing EMS Operation


State
Maintenance
Guide

1. Login EMS server by client, check the connection and enter


EMS interface.
2. Perform some query operation on client, check if they run
smoothly.

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Chapter 2 Daily Routine Maintenance

Reference
Standards
Troubleshooting

Client is able to log in server and perform various operations on


EMS.
If client fails to login server, check following items.

Check network connection.

Check the configuration of EMS system, NE IP address, subnet


mask and gateway.

Check EMS port status by netstat -an or telnet ip:port commands, including 21, 1433, 1521, 5000, 5432, 3306 and port
21099 21114.

Check if the connected port between NE and EMS is blocked by


fire wall.

If faults are remain unsolved, contact ZTE experts for support.

Checking Database Server


State
Maintenance
Guide

Use the PING command to check if each servers network connection is normal.

Check the database server.


One way is as follows:
i.

Check current alarms and see if there are alarms associated


with the database server.

ii. Perform optional query operations in the Configure Management window to see if the function is enabled. If so, it
indicates the database server functions normally.
The other way is as follows: Telnet to the database server and
log in it as root (default password: root). Use the ps ef|grep
out command to check the database servers all progresses.
Among the *.out progresses, the occurrence of all.out and
monitor.out (must be in operation state) indicates the database
servers all progresses function normally.
Reference
Standards

Troubleshooting

No database-associated alarms appear in current alarms. Any


query operations can be performed in the Configure Management window.

The occurrence of all.out and monitor.out progresses in operation state indicates the database servers all progresses function normally.

If the execution of the PINGcommand fails, check the server


(if powered on), network equipment and network cables (if
connected).

If the two progresses (all.out and monitor.out) are not started,


use the ss_stop command first and next the all.out(used for
reboot) command. Pay attention to the background display,
and check if the two progresses return to the operation state.

For problems that defy solution, contact ZTE technical experts


for assistance.

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Checking Bearer Network


State
Maintenance
Guide

Check the status of IP ports, data flow and destination IP addresses


(if reachable) in the bearer network EMS.
1. Use the data equipment's unified to check if each Ethernet
switch's ports are in normal state, and detect each network
port's data flow.
2. Use the PING command to see if the destination address is
reachable. A general practice is to check if the IP address of
gateway (next-hop) is reachable.
i.

In the NetNumenN31 Unified Management System


window, right-click a NE, and select Diagnose Management from the pop-up menu to enter the Diagnose
Management window.

ii.

In the Diagnose Management window, select Instant


Test > Net Detect tab. Select the Ping External Node
radio button, and select a source module number from the
module drop-down list box. Enter the address of SS gateway in the PING text box.

iii. Click the Detect button. The detect result is displayed, as


shown in Figure 1.
FIGURE 1 SS PING EXTERNAL EQUIPMENT

Reference
Standards

The port is in normal state, network flow is in good condition, and


the destination IP address is reachable.

Troubleshooting

1. The NIC in SS side provides the external ports. Use the following troubleshooting way when an external device's IP address
is unreachable.

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Chapter 2 Daily Routine Maintenance

i.

Check if the selected number from the Module drop-down


list box is correct and if functions normally. For NIC failure,
see ZXSS10 SS1b Troubleshooting Guide.

ii.

Check if the IP address in the PING command is correct,


and if the peer device fails.

iii. Check if the hardware of NIC gateway (next-hop) is in good


condition.
iv. Check if the bearer network fails.
2. The Diagnose Management window shown in Figure 1 displays tested NIC network port performance, including receiving, sending, distribution failure, protocol distribution items.
Each item has specific contents; for error bytes, troubleshoot
them in time.
i.

Check NIC's operation state and see if there are unhandled


severe alarms which cause error codes.

ii.

Handle external ports and internal ports in different ways.


External ports are used to communicate SS with internal
boards, and external ports are used to communicate with
external equipment.

3. If the bearer network fails, in general, related alarms indicating the link interruption appear in the alarm console. Check
the bearer network according to alarm prompts, and contact
maintenance personnel for troubleshooting. If necessary, contact ZTE technical experts for assistance.

Checking System Alarms


Maintenance
Guidance

SS alarms are used to define recoverable failures which can vary


in different states. Alarms are classified into four levels:

Critical alarm: once some fatal failures appear, system cannot


function normally.

Major alarm: once some major alarms appear, some important


functions fail although system continues operation.

Minor alarm: once some minor alarms appear, part of functions


is affected although system functions normally.

Warning alarm: once some warning alarms appear, system


continues normal operation although there are some local influences. These warning alarms may become severe if not handled for a long time.

The alarm check method is as follows.


1. In the NetNumenN31 Unified Management System window, check the prompt information indicating the number of
alarms in the bottom of the left Topology Management pane.
System functions normally if critical, major and minor alarms
are all 0.
2. If the above alarms are not all 0, right-click the SS NE, and
select Show Current Alarms from the pop-up menu. Then,

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ZXSS10 SS1b Routine Maintenance

a dialog box indicating current alarms are displayed, as shown


in Figure 2.
FIGURE 2 ALARM MANAGEMENT

Tip:
Click the
button from the toolbar to export alarms and store
them in Microsoft Excel, Adobe PDF, HTMF or text files.
Reference
Standard

1. There are no alarms on the board, the power distribution frame


and the fan frame at this time.
2. There are no critical alarms of gateway registration, SIP/H.323
terminal registration, MTP link, PRA link, SIP link, H.248 link,
SCCP link, SIGTRAN link, V5 interface, trunk circuit and other
types at this time.
3. There are no alarms of abnormal redundancy switch or CPU
load at this time.
4. There are no alarms which influences other service operations
at this time.

Troubleshooting

10

If board, power distribution frame and fan frame alarms occur,


check foreground hardware; replace hardware if it is faulty.

If link, CPU load alarm and abnormal redundancy alarm occur,


check whether the bearer network is faulty, attacked or board
malfunctions.

Refer to ZXSS10 SS1b Alarm and Notification Message Reference for other faults handling.

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Chapter 2 Daily Routine Maintenance

Caution:
Troubleshoot the alarms once they occur, meanwhile, the service
personnel should report and records detailed alarm information for
fatal faults.

Checking Board Operation


State
Maintenance
Guidance

Board status
One way is to check each board's panel indicator. The other
way is to check the current alarms and see if there are alarms
indicating abnormal operating boards.

Communication status among boards


Check the current alarms and see if there are alarms indicating
abnormal communication among boards.

CPU and memory


i.

In the NetNumenN31 Unified Network Management


System window, right-select the NE, and select Diagnose
Managment from the pop-up menu. After the Diagnose
Management window appears, select the Instant Test >
Performance View tab.

ii. Select the View CPU & Memory tab, and select a board's
module number from the list box. Enter the sampling interval in the Time Interval text box, which should be less
than 0.1 second. Click the Start button, the utilization of
and memory is displayed, as shown in Figure 3.

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11

ZXSS10 SS1b Routine Maintenance

FIGURE 3 VIEWING CPU

AND

MEMORY

Free disk space on


i.

In the Diagnose Management window, select Instant


Test > Info Inquire tab.

ii. Select 5 Disk Information On SC from the Inquire


Range drop-down list box, and select a shelf number from
the Shelf drop-down list box. Click the Inquire button.
The results are displayed, as shown in Figure 4.
FIGURE 4 FREE DISK SPACE

Reference
Standards

12

ON

SC

The board's panel indicator is normal, and no alarms indicating


abnormal boards exist in current alarms.

No alarms indicating abnormal communication among boards


exist.

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Chapter 2 Daily Routine Maintenance

Troubleshooting

In general, the high peak utilization of CPU is less than 50%


and less than 30% in normal period. The utilization of memory
should not be more than 90%.

The available space of SC's hard disk should not be less than
the partition or less than 30% of total hard disk space.

For an abnormal board, perform the following steps.


i.

Check if the board is loose.

ii. Reset the board, then check if the board as well as services
returns to normal.
iii. Replace the board. Check if services are normal after the
board returns to normal.
iv. For problems that defy solution, contact ZTE technical experts for assistance.

The occurrence of following alarms indicates abnormal communication among boards.

Sub-system communication link interruption alarms

Board off-line alarms

For abnormal communication among boards, contact ZTE technical experts for assistance.

Perform the following steps if the usage rate of is too high for
a long time.
i.

Check if there are too many registered tracing tasks.

ii. Check if there is excessively high system traffic volume.


iii. Control excessively-large traffic volume.
iv. CPU overloading may be caused due to inapproiate SS data
configuration. Check if the digit analysis selectors (DAS)
are properly configured, and if there are DAS which may
cause infinite loops.

For excessively high utilization of memory in a board, contact


ZTE technical experts for assistance.

If SC has inadequate hard disk space, delete unnecessary files.

Checking Trunk Circuit State


Maintenance
Guidance

1. In the Configure Management window, select Service Manage > Dynamic Data Management from the main menu,
entering Dynamic Data Management window.
2. In the Dynamic Data Management window, select Trunk
Circuit from Dynamic Data Type drop-down list, check the
state of trunk circuit, as shown in Figure 5.

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13

ZXSS10 SS1b Routine Maintenance

FIGURE 5 TRUNK CIRCUIT STATE

Reference
Standards
Troubleshooting

The state of trunk circuit is normal, no Block or Fault circuit available.


1. Check if the physical connection is normal.
2. Check if the configuration is normal.
3. Check if manually block.

Checking MG State
Maintenance
Guidance

1. Check TG state

In the Topology Management window of NetNumenN31 Unified Network Management System ,


check if the link between SS and TG is normal.
Execute 5004 command to check the state of the .

2. Check SG state

In the Topology Management window of NetNumenN31 Unified Network Management System ,


check if the link between SS and SG is normal.
Execute 5304 command to check the state of the .

3. Check AG state

Reference
Standards
Troubleshooting

In the Topology Management window of NetNumenN31 Unified Network Management System ,


check if the link between SS and AG is normal.
Execute 5004 command to check the state of the .

The state of the TG, SG, AG is normal.


1. Check if the network is normal.
2. Check if the boards of MG is normal.

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Chapter 2 Daily Routine Maintenance

3. Check if the configuration is normal.


4. If faults are remain unsolved, contact ZTE experts for support.

Checking Traffic Statistics


Maintenance
Guidance

1. Checking the states of traffic statistical tasks


In the NetNumenN31 Unified Network Management
System window, right-click the NE, and select Performance
Management from the pop-up menu. After the Performance Management window appears, select a domain from
the Domain drop-down list box. Click the Search button.
Related tasks are displayed in the Task List field, as shown
in Figure 6.
FIGURE 6 QUERYING STATES

OF

TRAFFIC STATISTICAL TASKS

2. Checking the results for traffic statistical tasks


In the Performance Management window, select Calculate
> Task result query from the menu bar. Select a domain
from the Domain drop-down list box, then click the Search
button to enter the Query Settings interface. Select a task
number and set start date and end date, then click the Start
Query button.
Reference
Standards

All tasks to be calculated must be in operation state.

The results of the traffic statistical tasks are normal and in


accordance with actual conditions.

Troubleshooting

For abnormal traffic statistical tasks, check


i.

If the tasks are deactivated by the operator

ii. If the end time of the tasks has expires

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15

ZXSS10 SS1b Routine Maintenance

Abnormal parameters concerning daily traffic statistics may not


indicate system failures, which, what's more, indicate the inappropriate operation status and configuration. In such case,
further analysis is required.

Checking CDR Files


Maintenance
Guide

Reference
Standards
Troubleshooting

backup files: Check if the size of the daily backup CDR files
is greatly reduced than ever before, as well as if CDR files are
normally generated everyday.

Charging center's files: According to the on-site data configuration, check if the number of files in the charging server's
local memory disk is normal, if the file numbers are in series,
and if the size of files is normal.

Charging front-end processor's files: Check the number, size


and serial numbers of files to avoid the abnormal transfer from
the charging server to the front-end processor.

The size of the charging files is not greatly reduced; number of


files is normal, file numbers are in series and CDR file transfer is
normal.
If CDR transfer fails, check the following:
1. Network connection
2. FTP configuration
3. FTP default 21 port (if blocked by the charging server's firewall)
4. The server's hard disk (if the free space is sufficient)
5. The progresses between SS and the charging server (if normal,
using the 2825 command)
6. For problems that defy solution, contact ZTE technical experts
for assistance.

Checking Data Auto-Backup


Maintenance
Guidance

Check if the preset auto-backup directory has system auto-backup


files of current day.
Perform the following procedure to enable the auto-backup function.
1. In the NetNumenN31 Unified Network Management System window, right-click a NE to back up, and select Device
Database Management from the pop-up menu to enter the
Device Database Management window.
2. Select the Automatic Backup tab, and select one or more
Activate radio buttons for daily backup, weekly backup or
monthly backup. As shown in Figure 7.

16

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Chapter 2 Daily Routine Maintenance

FIGURE 7 AUTOMATIC BACKUP

3. Click the OK button to save the settings.


Reference
Standards

System auto-backup files of current day should be in the preset


auto-backup directory.

Troubleshooting

If the data auto-backup functions abnormally, perform the following procedure for check:
1. Check if the auto-backup function is enabled.
2. Check if the backup path is correctly set.
3. Check if the disk space is sufficient.
4. If FTP backup fails, check the network and FTP setting.

Checking EMS Security


Status
Maintenance
Guidance

1. In the NetNumenN31 Unified Network Management System window, right-select the NE, and select View > Security
Management from the menu bar to enter the Security Management interface. Then, select Role Management from the
Security Management Tree. Next, check the online user name

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17

ZXSS10 SS1b Routine Maintenance

and IP address to see if there is an abnormal login. If so, disconnect it.


2. In the NetNumenN31 Unified Network Management System window, select View > Log Management from the menu
bar. Check recent operation logs to see if there are abnormal
modification, addition and deletion operations.
3. In the NetNumenN31 Unified Network Management System window, select View > Security Management from the
menu bar to check each user's right. For the abnormal authorized right, modify it in time.
4. Modify the login password every fixed time and keep it cautiously.
Reference
Standards
Troubleshooting

No abnormal login, authorization and operation


For an abnormal login, authorization and operation, check related
user, IP address and terminal, modify the login password and operation right, and inform related department.

Checking System Security


Status
Maintenance
Guide

This check mainly involves the firewall log analysis, system path
upgrade and virus database updates for anti-virus software.
1. Check the firewall log and see if there are some policy bugs. If
so, modify policies in time.
2. Check if system has a latest patch. If not, upgrade it in time.
3. Check if the anti-virus software has a latest virus database. If
not, upgrade it in time.

Reference
Standards
Troubleshooting

System patches as well as the virus database must be upgraded in


time. And the firewall has no trouble regarding security policies.

Modify policies in time if there are firewall bugs.

Upgrade the virus database for anti-virus software in time if it


is not the latest one.

Tip:
To boost the maintenance efficiency, it is suggested for the maintenance personnel to edit all MMLs applied to routine maintenance
into a script file. In such case, the script file can be executed in
batch mode.

18

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Chapter

Weekly Routine
Maintenance
Table of Contents
Testing Non-Voice Services .................................................19
Checking System Charging ................................................19
Backing up Data Manually...................................................20
Backing up Charging Files ..................................................22

Testing Non-Voice Services


Maintenance
Guidance

1. Mutually make calls on two phone sets, and media must pass
NGN gateway. Connect one fax machine respectively to two
phone sets to perform fax test.
2. Performing Modem test, connect two phone sets respectively
to PC with Modem to perform dialing test, and transmit a file
after call is connected.

Reference
Standards
Troubleshooting

Fax can be sent normally with words legible. In Modem test, file
must be transmitted normally.
1. Check if the terminal is normal.
2. Check if the configuration is normal.
3. Contact ZTE technical experts for assistance.

Checking System Charging


Maintenance
Guide

1. Dial inter-network and intra-network calls, then check if the


charging interface machine generates CDRs as required. Evaluate the accuracy of charging after the customer care system
sorts CDRs.
2. Check if the start time as well as the call duration of CDRs
meets the standards.
3. Such test should be performed with the attendance of the accounting center personnel.

Reference
Standards

The charging system functions normally.

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19

ZXSS10 SS1b Routine Maintenance

Troubleshooting

If CDRs cannot be generated as required, perform the following


procedure for check:
1. Check the charging configuration.
2. Check the progress between SS and charging server: Enter
the 2825 command in SS MML interface. The result indicating normal communication between SS and charging server
represents normal connection.
3. For problems that defy solution, contact ZTE technical experts
for assistance.

Backing up Data Manually


Maintenance
Guidance

1. Back up the background version files in the database server


Back up all files in the SUN server's /home/zxss10/bin and
/home/zxss10/config directories to a designated maintenance PC periodically.
2. Backup background database
This manual introduces the way to back up data using EMS. For
other ways, see ZXSS10 SS1b Operation Guide Data Backup
and Restoration.
i.

20

In the NetNumenN31 Unified Network Management


System window, right-select the SS NE to back up, and
select Device Database Maintenance from the pop-up
menu to enter the Device Database Maintenance window, as shown in Figure 8.

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Chapter 3 Weekly Routine Maintenance

FIGURE 8 BACKING

UP

DATA MANUALLY

Table 2lists descriptions of related parameters.


TABLE 2 DESCRIPTIONS
PARAMETERS

OF THE

MANUAL BACKUP INTERFACE

Parameter

Description

Operation type

Selects the Database backup or


Database Recover according to
requirements.

Backup Object

Uses the All Level by default

FTP

Sever IP: SS' external IP address


(default) or SS SUN server's IP
address, set in NIC
Port: Defaulted to 65037
User: Defaulted to backup. Uses
the latest one if it is modified.
Password: Uses the default
value, or uses the latest one if it is
modified.

Database

Selects a database (Data Conf,


Right,Traffic Measurements,
Alarm or Data Conf. for Backup)

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21

ZXSS10 SS1b Routine Maintenance

ii.
Reference
Standards
Troubleshooting

Parameter

Description
according to the type of the backup
data.

Backup Data Database


and Right Database to SC

Only copies the Data Conf and


Right to SC's hard disk.

Please choose a local path


to backup

The path where the database is


backed up to the local disk

Database backup

Implements database backup

Database Recover

Implements database store.

Click the Manual Backup tab, and set related parameters.


Click the Database backup button.

Database backup is successful, and the correct backup file data


can be found in the destination path.
For abnormal backup, perform the following procedure:
1. Check if the network connection is normal.
2. First check if FTP starts to work in SUN server, then use the
netstat -a|grep port number command to see if the port is
activated.
3. Check if the database server has adequate space to store the
backup data.
4. For problems that defy solution, contact ZTE technical experts
for assistance.

Backing up Charging Files


Maintenance
Guidance

Select Charging > Settling and Totaling from the menu bar,
and click the Data backuping&restoring tab.
1. System data backup
In the System data backup&restore field, click the Backup
button to enter the System data backup&restore dialog box.
Then select a target disk, select the Maximum radio button
and click the Run button to backup data to MO or other external
memory facilities.
2. Charging data backup

22

In the Fee data backup&restore field, click the Backup


button to enter the Date range selection dialog box. Enter the time range (generally a month), select a target disk,
select the Charging data radio button, and select the Remain original data after backup radio button. Then, select the Maximum radio button, and click the Run button
to start data backup.
If the charging server is used for CDR generation rather
than settlement (that is, no s exist in the database), it

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Chapter 3 Weekly Routine Maintenance

is only necessary to back up the /BilBak directory and


/JFTransfer/BAK directory.
3. Charging software backup
Copy the installed zxj10 directory (generally located in the last
partition of the disk) to other memory facilities.
Reference
Standard
Troubleshooting

Charging files are properly backed up.


For abnormal backup, perform the following procedure:
1. Check if the network connection is normal.
2. Check if FTP starts to work in charging server, then use the
netstat -an command to see if the port is activated.
3. Check if there is adequate space to store the backup data.
4. For problems that defy solution, contact ZTE technical experts
for assistance.

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ZXSS10 SS1b Routine Maintenance

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24

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Chapter

Monthly Routine
Maintenance
Table of Contents
Checking Time Synchronization ...........................................25
Backing up System Software ...............................................26
Checking Spare Materials and Parts......................................26

Checking Time
Synchronization
Maintenance
Guidance

SC board synchronizes with SNTP Server at specified intervals, and


interval can be configured through configuration management interface. If it is not configured, SC board synchronizes with SNTP
Server after every 30 seconds by default. Other boards synchronize with SC board at a fixed interval of one minute. To check the
time synchronization of SS, perform the following step:
1. In the NetNumenN31 Unified Network Management System window, right-click the SS NE, and select Command Line
Terminal from the pop-up menu, entering the Command
Line Terminal window.
2. In the Command Line Terminal window, execute 1218 to
check the time synchronization.

Reference
Standards

The time of SC board is consistent with that of Server, and time of


other boards is consistent with that of SC board.

Troubleshooting

The time of SC board is inconsistent with that of SNTP Server, or


time of other boards is inconsistent with that of SC board:
1. Check if the network connection is normal.
2. Check if the SNTP Server is normal
3.

If faults are remain unsolved, contact ZTE experts for support.

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25

ZXSS10 SS1b Routine Maintenance

Backing up System Software


Maintenance
Guide

Back up system software periodically. When path change and version update are involved, it is necessary to back up system software. A suggestion is to record system software program into
a disc, and still keep this program in the maintenance PCs designated directory. Note that the backup software version number must be consistent with the current-network software version
number.

Reference
Standards

System software backup is normal, and the backup version number is consistent with the current version number.

Checking Spare Materials


and Parts
Maintenance
Guide

Storage environment for spare products and parts


Check the storage environment for spare products and parts
periodically. The warehouse's fire-proof, moisture-proof, dustproof, EMI prevention, ventilation and shake-proof conditions
must accord with storage requirements.

Number of spare products and parts


Check if the sorts and numbers of spare products and products
can meet the requirements of equipment maintenance.

Reference
Standards

26

All spare products and parts must be kept well, without damages,
cracks and corrosion. The numbers are correct, and damaged or
replaced parts should be returned for repair in time.

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Chapter

Yearly Routine
Maintenance
Table of Contents
Testing Diagnosis Function ..................................................27
Testing System Switchover .................................................28
Checking Cabinet Status.....................................................29
Removing Dust..................................................................29

Testing Diagnosis Function


Maintenance
Guidance

1. In the NetNumenN31 Unified Network Management System window, right-click the NE, and select Diagnose Management from the pop-up menu. After the Diagnose Management window appears, click the Instant Test tab, then
the System Detect tab to check following contents.
i.

All boards' online state

ii.

All board slots' power-on state

iii. All boards' extractors (if loose)


iv.
v.

All boards' tasks (if activated)


All boards' FLASH memory (if normal)

vi. Connection between a board with other boards


2. Click the Detect button, and results are displayed as shown in
Figure 9.

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27

ZXSS10 SS1b Routine Maintenance

FIGURE 9 DIAGNOSIS TEST

Reference
Standards

The diagnosis test function is normal. The monitoring result list


shows each board's state and connection state are normal.

Testing System Switchover


Maintenance
Guidance

Testing switchover of SC, SSN, NIC, SPC borad.

Caution:

Test under the direction of ZTE experts to reduce maintenance


risks. Perform active/standby switchover at the period of lower
traffic, such as 2:00 to 4:00 in the earlier morning.

Above operations on more than 2 boards are not allowed, test


other board after one restores.

This operation is not recommended unless under special situation.

SSN switchover, MML format: 1286:


word;

module number, pass

For example, 1286:14,20080610: The module number represents the active SSN, and the password represents current
date.

NIC switchover, the command format: 1295:


er, password;

module numb

For example, 1295:14,20080610: The module number represents the active NIC, and the password represents current
date.

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Chapter 5 Yearly Routine Maintenance

SC switchover, command format: 1201:

password

For example, 1201:20080610: The password represents current date.

SPC test: Power off the designated board and see if the
services can be smoothly switched over to the standby board.
Note that SPC boards must be configured in active/standby
mode.
The command format: 1213: module number,
password
For example: 1213:2,20080610.

Caution:
After the SPC switchover finishes, use the 1212 command to
boot SPCs.
Reference
Standards

The switchover for SCs, SSNs, and NICs is normal, without any service interruption. After the active SPC is powered off, the standby
SPC can smoothly take over services.

Checking Cabinet Status


Maintenance
Guide

Cable status check


Check if the cabinet's internal power cables, grounding cables,
signaling cables have some defects or hidden troubles, like
damages, aging, erosion or electrical burns.

Cabinet protection check


i.

Check if the cabinet top and inside hold foreign parts.

ii. Check if the rodent-resistant nets (at the cable outlets of


the cabinet top/bottom) is tightly binded or damaged.
Reference
Standards

All cables should not have any damage, aging, erosion or electrical burn.

The cabinet top (inside) should not touch or hold any foreign
part. All rodent-resistant nets should be tightly binded and
have no damages.

Removing Dust
Maintenance
Guide

Cleaning the dust net


i.

Use a dry, clean pledget to wipe the cabinet cover, and use
a vacuum cleaner to clean the area around the cabinet's air
intake.

ii. Remove the cabinet's air net, and wash it with water. Then,
install the dried air net into the cabinet bottom. For the
detailed operations, refer to the Installing, Removing and

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29

ZXSS10 SS1b Routine Maintenance

Cleaning an Air Filter topic in ZXSS10 SS1b Hardware Installation Guide.

Cleaning fan shelves


i.

Use a clean cotton pledget, anti-static soft brush, vacuum


cleaner and other tools to remove dust from the standby
fan shelf's fins and circuit boards.

ii. Replace a running fan shelf with a standby fan shelf.


iii. Use the same way to clean the replaced fan shelves. After
dust removal, the fan shelf can be used as a standby one.
iv. Repeat step 2 through 3 to replace other running fan
shelves, and clean them.

Cleaning boards

Caution:

i.

This operation is not recommended unless under special


situation.
To reduce the maintenance risks, conduct the test under
the guidance of ZTE technical experts. The boards' dust
removal should be performed during the period with less
system traffic volume, such as 2:00 to 4:00 in the earlier
morning.
Prepare a standby board for each kind of board.

ii. Replacing boards to be cleaned


Use a standby board to replace the board to be cleaned,
and proceed to the next step after the new board operates
normally.
iii. Removing dust from boards
The overall principle is the physical and electrical characteristics of boards should not be damaged. Two common
ways are introduced as follows.

Vacuum cleaner
Use a dry, clean anti-static soft brush to gently remove
the dust from the board surface; meanwhile, align the
vacuum cleaner's slot with the brush.
Advantages: simple operation and low cost; disadvantages: Dust cannot be thoroughly removed (the poisonous gas adhering to the boards still cannot be removed)

Detergent way
Use dedicated detergents (non-corrosive, non-conducting, high-volatility and anhydrous) to clean boards, like
IPA.
Advantages: thorough dust removal, most poisonous
gas can be removed from the board. Disadvantages:
relative complicated operations and higher cost

iv. Cyclic replacement and dust removal operation

30

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Chapter 5 Yearly Routine Maintenance

Due to less spare parts, it is impossible to replace all boards


to be cleaned at one time. However, the boards having dust
removed can be cyclically used to replace the same types
of boards to be cleaned.

Warning:
Because SSNI boards in different shelves correspond to different S2 DIP switch settings, the maintenance personnel
must cautiously check the S2 DIP switch to ensure the accuracy.

Reference
Standards

All operation procedure must strictly follow the ESD prevention measures. For operations concerning the ESD
prevention desktop, the maintenance personnel must
wear ESD prevention coats and antistatic wrist straps.

The use of detergents must strictly follow related standards. Otherwise, invisible damages will be caused for
boards.

There should not be any dust accumulating on the cabinet


cover or around the air intake of the cabinet bottom. Ensure
there is a clean air intake and smooth wind path for the cabinet. The air net (shelf) should be cleanly washed, without any
dust attached.

Fan shelves should keep clean.

Boards should keep clean.

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ZXSS10 SS1b Routine Maintenance

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32

Confidential and Proprietary Information of ZTE CORPORATION

Appendix

Routine Maintenance
Record Tables
Table of Contents
Daily Routine Maintenance Record Table ...............................33
Weekly Routine Maintenance Record Table ............................35
Monthly Routine Maintenance Record Table ...........................36
Yearly Routine Maintenance Record Table ..............................37

Daily Routine Maintenance


Record Table
TABLE 3 DAILY ROUTINE MAINTENANCE RECORD TABLE
Maintenance Item

Maintenance Condition

Temperature

normal
abnormal

Humidity

normal
abnormal

Dust proof

normal
abnormal

Fire fighting

normal
abnormal

Theft
protection

normal
abnormal

EMS
operation
state

EMS
operation
state

normal
abnormal

Database
server state

Database
server state

normal
abnormal

Equipment
room
environment

Maintenance
Signature and
Date

Remark

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33

ZXSS10 SS1b Routine Maintenance

Maintenance Item

Maintenance Condition

Bearer
network state

Bearer
network state

normal
abnormal

System
alarm

System alarm

normal
abnormal

CPU and
memory

normal
abnormal

Remaining
hard disk
space in SC

normal
abnormal

Trunk circuit
state

normal
abnormal

MG State

normal
abnormal

Traffic
statistical
task state

normal
abnormal

Traffic
statistical
task result

normal
abnormal

CDR files

normal
abnormal

Data AutoBackup

Data AutoBackup

normal
abnormal

EMS security
condition

EMS security
condition

normal
abnormal

System
security
condition

System
security
condition

normal
abnormal

Board
operation
state

Trunk circuit
state
MG State

Traffic
statistics

CDR files

Alarm and
abnormal
phenomenon
handling
Residual
problems

34

Confidential and Proprietary Information of ZTE CORPORATION

Maintenance
Signature and
Date

Remark

Appendix A Routine Maintenance Record Tables

Weekly Routine
Maintenance Record Table
TABLE 4 WEEKLY ROUTINE MAINTENANCE RECORD TABLE
Maintenance Item

Maintenance
Condition

Testing
voice
services

normal abnormal

Testing
nonvoice
services

normal abnormal

Checking
system
charging

Checking system
charging

normal abnormal

Backing
up data
manually

Backing
up data
manually

finished no

Backing
up
charging
files

Backing
up
charging
files

finished no

Testing
the
system
services

Maintenance
Personnel Signature
and Date

Remark

Alarm
and abnormal
phenomenon
handling

Residual
problems

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35

ZXSS10 SS1b Routine Maintenance

Monthly Routine
Maintenance Record Table
TABLE 5 MONTHLY ROUTINE MAINTENANCE RECORD TABLE

Maintenance Item

Maintenance Condition

Time Synchronization

Time
Synchronization

normal
abnormal

System
software
backup

System software
backup

finished no

The storage
environment of
spare parts and
components

normal
abnormal

Number of
spare parts and
components

finished no

Spare
parts and
components
check

Alarm and
abnormal
phenomenon
handling

Residual
problems

36

Confidential and Proprietary Information of ZTE CORPORATION

Maintenance
Personnel
Signature and
Date

Remark

Appendix A Routine Maintenance Record Tables

Yearly Routine Maintenance


Record Table
TABLE 6 YEARLY ROUTINE MAINTENANCE RECORD TABLE
Maintenance Item

Maintenance
Condition

Diagnosis
test

Board
diagnosis
test

normal
abnormal

System
switchover test

System
switchover test

finished no

Cable
status

normal
abnormal

Cabinet
protection

normal
abnormal

Air conditioner(s)

finished no

Air filter

finished no

Fan shelf

finished no

Boards

finished no

Cabinet
status
check

Equipment dust
removal

Maintenance Personnel Signature and


Date

Remark

Alarm and
abnormal
phenomenon handling

Residual
problems

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37

ZXSS10 SS1b Routine Maintenance

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38

Confidential and Proprietary Information of ZTE CORPORATION

Appendix

Unsafe Operations and


Board Panel Indicator
Description
Table of Contents
Unsafe Hardware Operations ...............................................39
Board Panel Indicator Description ........................................40

Unsafe Hardware
Operations
Main
Class

Sub Class

Mistaken Operation Results

Pulling out the active


board on line is forbidden

Because data synchronization between active and standby boards


takes a while, if the standby board
functions well and plug out the
active board, system will automatically switch over, however, the latest
data on the active board cannot be
backed up to the standby board,
which results in statistics error and
data loss.
If the standby board doesn't function well and you plug out the active
board on line, it will result in overall
service handling interruption of related module

Board
operation

Pressing the RST


button at will is forbidden.

When pressing the RST button,


board hardware will reset compulsively. This operation can be done
by the authorized personnel when
the system has critical faults.
Pressing the RST button on the active board will result in active board
reset

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39

ZXSS10 SS1b Routine Maintenance

Main
Class

Sub Class

Mistaken Operation Results

Plugging the broad


without wearing a
wrist strap is forbidden

Static electricity on human body


could damage the electrical components greatly, if the service personnel plug the broad without wearing
a wrist strap, the board will suffer
statical damage and cannot function
well.

Cable operation

Plugging interior cables is forbidden.

Plugging the cables at will could


result in service interruption and
telecommunication interruption between foreground and background.

Power
operation

Random operations
on P power in the
cabinet and secondary power supply
are forbidden.

The service personnel can operate


various power switches in case of
system upgrade, system expansion,
component replacement and fatal
system fault.

Board Panel Indicator


Description
SC Panel Indicator

SSN Panel
Indicator

40

Name

Indicator

Description

MST

Green

On when SC is in
active state

RES

Green

On when SC is in
standby state

RUN

Green

Flashes at 1HZ when


SC is functioning;
rapidly flashes if SC
is downloading the
version.

FAU

Red

On when SC fails

Name

Indicator

Description

RUN

Green

Flashes at 1HZ; on
or off if SSN is in
abnormal state

FAU

Red

On if SSN fails

MST

Green

On if SSN is in active
state

RES

Green

On if SSN is in standby
state

Confidential and Proprietary Information of ZTE CORPORATION

Appendix B Unsafe Operations and Board Panel Indicator Description

SSNI Panel
Indicator

SPC Panel
Indicator

NIC Panel
Indicator

CSN Panel
Indicator

Name

Indicator

Description

PWR

Green

Indicates the power


supply of the SSNI
panel

Name

Indicator

Description

RUN

Green

Flashes at 1HZ; on
or off if SPC is in
abnormal state

FAU

Red

On if SPC fails

Name

Indicator

Description

MST/RES

Green

On if NIC is in active
state; off if NIC is in
standby state.

FAU

Red

On if NIC fails

RUN

Green

Flashes at 1HZ
when NIC functions
normally.

Name

Indicator

Description

HL1

Yellow

On if CSN is working;

HL2

Red

On or flashes if CSN
fails

HL3

Green

Flashes if CSN is
working properly; on
or off if CSN is in
abnormal state

HL4

Green

On if CSN is in active
state; off if CSN is in
standby state

HL5

Green

On if CSN is in standby
state; off is CSN is in
active state

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ZXSS10 SS1b Routine Maintenance

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Figures

Figure 1 SS PING External Equipment ................................... 8


Figure 2 Alarm Management ...............................................10
Figure 3 Viewing CPU and Memory .......................................12
Figure 4 Free Disk Space on SC ...........................................12
Figure 5 Trunk Circuit State ................................................14
Figure 6 Querying States of Traffic Statistical Tasks ................15
Figure 7 Automatic Backup .................................................17
Figure 8 Backing up Data Manually ......................................21
Figure 9 Diagnosis Test ......................................................28

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Confidential and Proprietary Information of ZTE CORPORATION

Tables

Table 1 Operation Environment............................................. 6


Table 2 Descriptions of the Manual Backup Interface
Parameters .......................................................21
Table 3 Daily Routine Maintenance Record Table ....................33
Table 4 Weekly Routine Maintenance Record Table..................35
Table 5 Monthly Routine Maintenance Record Table ................36
Table 6 Yearly Routine Maintenance Record Table ...................37

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Confidential and Proprietary Information of ZTE CORPORATION

Glossary
AG
- Access Gateway
CDR
- Call Detail Record
CPU
- Central Processing Unit
EMS
- Element Management System
FTP
- File Transfer Protocol
NGN
- Next Generation Network
NIC
- Network Interface Card
PC
- Personal Computer
SC
- System Control (Card)
SG
- Signaling Gateway
SNTP
- Simple Network Time Protocol
SPC
- System Protocol Control (card)
SS
- Soft Switch
SSN
- System Switching Network (card)
TG
- Trunk Gateway

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