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A Publication of

NEC PHILIPS Unified Solutions Nederland B.V.


HILVERSUM, THE NETHERLANDS
Order No :

9600 075 26007

Date

April 2007

Great care has been taken to ensure that the information


contained in this handbook is accurate and complete.
Should any errors or omissions be discovered or should any users
wish to make suggestions for improving this handbook, they are
invited to send the relevant details to:
NEC PHILIPS Unified Solutions Nederland B.V.
P.O. BOX 32
1200 JD HILVERSUM
THE NETHERLANDS

NEC PHILIPS Unified Solutions Nederland B.V. 2007.


All rights are reserved. Reproduction in whole or in part is
prohibited without the written consent of the copyright owner. All
brand names and product names in this document are trademarks
or registered trademarks of their respective companies.

PREFACE
This manual is valid for MATWorX.
MATWorX is a software application that enables you to program and maintain the
SOPHO 2000 IPS telephone system.
In this manual the term NEAX 2000 IPS or NEAX PBX telephone system
represents the SOPHO 2000 IPS system.

ii

NEAX 2000 IPS


MATWorX User Guide
Table of Contents
Page
Chapter 1

About This Guide ................................... 1


Purpose of This Guide ................................. 1
How This Guide is Organized ...................... 1
Reference Manual ....................................... 3
Terms In This Manual .................................. 3

Chapter 2

MATWorX Overview ............................... 5


Whats MATWorX?....................................... 5
MATWorX Tools ........................................... 6
Add-Ins ................................................. 6
MACH Script Editor .............................. 6
PBX Configuration Wizard .................... 6
Introduction to Working in Windows
Operating System ........................................ 7
Navigating through MATWorX Taskbar........ 7
PBX Menu ............................................ 9
System Menu...................................... 10
Maintenance Menu ............................. 10
Station Menu ...................................... 11
Trunk Menu ........................................ 11
Upgrade Menu .................................... 11
Tool Menu........................................... 12

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Table of Contents
(Continued)
Page
Option Menu ....................................... 13
Help Menu .......................................... 14
Working with MATWorX Dialogs and
Buttons....................................................... 16
Printing a Report ........................................ 20
Cooperation with Centralized MAT ............ 22

Chapter 3

How to Configure
Communication Link ........................... 23
Hardware Connections .............................. 24
Direct Connection ............................... 25
Modem Connection ............................ 27
LAN Connection ................................. 30
Using PBX Configuration Wizard ............... 33
Using PBX Setup Dialog ............................ 38
Connecting to PBX .................................... 41
Establishing Connection ..................... 41
Disconnecting from PBX..................... 43
Using PBX Password Dialog ..................... 44
Troubleshooting a Failed Connection ........ 45
Direct Cable Link ................................ 46
Modem/TA Connection ....................... 47

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Table of Contents
(Continued)
Page
LAN Connection ................................. 50
Office Data Backup into Flash-ROM.......... 52

Chapter 4

PBX Access Module (PAM) ................. 55


Whats the PAM? ....................................... 55
PAM Communication Overview ................. 56
PAM Online Help........................................ 58
Accessing PAM Online Help............... 58
Extended Command Online Help ....... 59

Chapter 5

Add-Ins.................................................. 61
Whats an Add-In? ..................................... 61
Four Categories of Add-Ins........................ 62
Features ............................................. 62
Enhanced Features ............................ 62
Commands ......................................... 63
Wizards............................................... 63
Function Outline of Add-Ins ....................... 64
System Menu...................................... 64
<Setting System
Accommodation Data> ............... 64
<Set Clock> .................................. 66
<Numbering Plan> ........................ 67

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(Continued)
Page
<Service Restriction>.................... 68
<Speed Calling-System> .............. 69
<Speed Calling-Station> ............... 70
<Day/Night Mode Change
Schedule>................................... 71
<LAN Interface>............................ 72
<IP-PAD>...................................... 74
<Wireless> .................................... 75
<Wireless LAN> ............................ 76
Maintenance Menu ............................. 77
<Graphical Configuration
Report> ....................................... 77
<System Reset> ........................... 79
<Save/Load/Verify> ...................... 80
<Fault Display> ............................. 81
<Fault Storage> ............................ 82
<Traffic Measurement>................. 83
<LEN Listup> ................................ 84
Station Menu ...................................... 86
<Station Assignment>................... 86
<IPLC>.......................................... 88
<Copy/Move/Swap Station> ......... 89
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Table of Contents
(Continued)
Page
<Dterm Key Copy>......................... 91
<Dterm Soft Key Assignment> ....... 93
<Call Pickup Group>..................... 94
<UCD> .......................................... 96
<Station Hunting Group> .............. 98
<Download of PS
Operation Data> ....................... 100
Trunk Menu ...................................... 101
<Trunk Assignment>................... 101
<IP Trunk Assignment> .............. 102
<Trunk Data> .............................. 103
<Trunk Route> ............................ 104
<Copy Trunk Data>..................... 105
<LCR>......................................... 106
<Digit Conversion> ..................... 108
Upgrade Menu .................................. 109
<MP Program Download
(FTP)> ...................................... 109
<MP Program Download>........... 110
<AP Program Download> ........... 111
<CS Program Download> ........... 112
<Set KeyFD> .............................. 113
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Table of Contents
(Continued)
Page
<ZT Program Download>............ 115
Tool Menu......................................... 116
<MOC> ....................................... 116
<Office Data Listup> ................... 117
Installing an Add-In .................................. 118
Starting an Add-In .................................... 119
Removing an Add-In ................................ 120
Add-In Online Help .................................. 122

Chapter 6

MACH Script Editor............................ 123


Whats the MACH Script Editor?.............. 123
Starting the MACH Script Editor............... 124
MACH Script Editor Online Help .............. 124

Chapter 7

Scheduler............................................ 125
Whats the Scheduler?............................. 125
Starting the Scheduler ............................. 127
Scheduler Online Help ............................. 127

Chapter 8

MATWorX Online Help ....................... 129


Online Help Features ............................... 129
Accessing the Online Help System.......... 129
Main Help Contents .......................... 130

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Table of Contents
(Continued)
Page
Dialog-level Help .............................. 130
Whats This? Help ............................ 130
Tool Tips ........................................... 130
Printing Help Topics ................................. 131

Chapter 9

Office Data Programming Tool ......... 133


Whats Office Data Programming Tool? ... 133
Starting Office Data Programming Tool.... 138
Office Data Programming Tool
Online Help .............................................. 139
Editing an Excel file by using Office Data
Programming Tool.................................... 140
Case 1: Reflecting the result in the
stored Excel file after
adding/changing the office
data of PBX ......................... 140
Case 2: Registering only the
adding/changing office data
to PBX ................................. 141

Appendix A Extended Command Set.................... 147


Appendix B Directory and File Structure.............. 149

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Chapter 1 About This Guide

Chapter 1

About This Guide

Purpose of This Guide


This user guide contains useful information that will
help you successfully use the MATWorX/Office Data
Programming Tool program.
Included are highlights about many key features of the
program including the MATWorX Taskbar, PBX
Access Module (PAM), Add-Ins, PBX Configuration
Wizard, MACH Script Editor, and Online Help
System.
This guide is designed to be a supplement to the
MATWorX online Help system. The Help system
provides context-sensitive information and procedures
that will help you perform tasks using MATWorX.
Refer to Chapter 8 MATWorX Online Help for how
to access the online Help.
Page 129

How This Guide is Organized


The MATWorX User Guide is divided into the
following chapters:
MATWorX Overview describes the MATWorX
program, its features, buttons, Taskbar selection,
Add-Ins, and application tools.
How to Configure Communication Link
describes how to configure a PBX using the
Wizard feature or the PBX Setup dialog.
PBX Access Module (PAM) describes the process
of how MATWorX applications communicate
with the PBX via the PAM. The PAM is a gateway
for 32 bit Microsoft Windows applications to
connect to the PBX.
Add-Ins describes the concept of Add-Ins,
including what they are and how they work, as well
as how to add and remove them. Add-Ins are the
basic tools of MATWorX.

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MACH Script Editor describes the concept and


operation of the MOC Accelerated Command
Heap (MACH) window. This window is a separate
and powerful tool that is integrated into the
MATWorX software. It is similar to working with
the Maintenance Operation Console (MOC), but
provides much more functionality by enabling you
to create a list of PBX commands (a script) which
you can save and run at any time.
Scheduler describes the concept and operation of
Scheduler window.
The Scheduler is an application to start a specific
Add-In of MATWorX at specified time, date or
day of the week automatically. This can be used for
trouble analysis and maintenance operation of
PBX.
MATWorX Online Help describes the online Help
system in detail as well as how to access it and
print Help topics.
Office Data Programming Tool describes the
concept and operation of Office Data
Programming Tool. The Office Data Programming
Tool is a tool to be able to make, change and
register office data when PBX is initially installed
or office data is edited.
Appendix A lists the Extended Command Set that
you can use in conjunction with the MACH Script
Editor window. The Extended Command Set
characters are modifiers you type in front of a PBX
command on the MACH Script Editor window.
Using Extended Commands you can greatly
reduce the number of commands needed to
perform certain tasks.
Appendix B describes the directory structure, files,
and file locations of the MATWorX suite of
applications installed on your computer.

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Reference Manual
For how to install/start/exit MATWorX, refer to
MATWorX Installation Guide.
For PBX hardware, refer to NEAX 2000 IPS System
Manual.
For Operation of Key FD, refer to Key FD Operation
Guide.

Terms In This Manual


In this manual, the following PBX system is
designated as PBX usually.

NEAX 2000 IPS INTERNET PROTOCOL


SERVER

NEAX IPS INTERNET PROTOCOL


SERVERDMR

NEAX IPS INTERNET PROTOCOL


SERVERDM

In this manual, the following IP terminals are


designated DtermIP usually, unless we need to
mention the as type of them in particular.

DtermIP (IP Adapter Type)


[For North America Only]

DtermIP (IP Bundled Type)

DtermIP INASET

Dterm SP20

Dterm SP30

NOTE: In regard to China market, we have not


released NEAX 2000 IPS INTERNET
PROTOCOL SERVER but NEAX2000 is
released.

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Chapter 2

MATWorX Overview

In this chapter you learn about the following:


Whats MATWorX?
MATWorX Tools
Introduction to Working in Windows Operating
System
Navigating through MATWorX Taskbar
Working with MATWorX Dialogs and Buttons
Printing a Report
Cooperation with Centralized MAT

Whats MATWorX?
MATWorX is a 32 bit Windows (English version)based software application that enables you to
program and maintain an unlimited number of PBXs
via your computer. MATWorX utilizes a client/server
architecture that allows multiple dialogs (Add-Ins) to
communicate with a PBX. You can connect to and
program up to four PBXs at the same time.
MATWorX provides a graphical user interface (GUI)
to a PBX. This design lets you navigate quickly and
intuitively throughout the program, thus saving you
valuable time with your PBX maintenance tasks.
MATWorX communicates with a PBX via the PBX
Access Module (PAM). The PAM is an application of
MATWorX which acts as a gateway for connection
and communication between the MATWorX tools and
a specific PBX. This chain of communication is
necessary for the successful operation of all the
MATWorX tools and related PBX applications. Refer
to Chapter 4 PBX Access Module (PAM).
Page 55

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MATWorX Tools
There are three kinds of tools included in the
MATWorX program: Add-Ins, MACH Script Editor,
and PBX Configuration Wizard. These tools are
accessible from the Taskbar.
Add-Ins
Add-Ins are the basic tools of MATWorX. Each one
provides you with specialized capabilities to program
PBX features and functions. MATWorX comes with
more than a dozen Add-Ins that can be accessed from
the Taskbar. Refer to Chapter 5 Add-Ins.
Page 61
MACH Script Editor
The MACH Script Editor is a powerful time-saving
tool that enables you to create a list of PBX commands
that perform tasks in the PBX. This list is referred to as
a script, which can be saved and run at any time. You
can also use the MACH Script Editor to perform many
other operations. Refer to Chapter 6 MACH Script
Editor.
Page 123
PBX Configuration Wizard
The PBX Configuration Wizard is a custom tool in
MATWorX that enables you to establish the proper
communication settings between your computer and
the PBX. The Wizard asks you simple questions and
then uses the information to automatically configure
the connection for the PC and the PBX. Refer to
Chapter 3 Using PBX Configuration Wizard on
accessing and using the PBX Configuration Wizard.
Page 33

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Introduction to Working in Windows Operating


System
If you are new to working in Windows or would like a
refresher on Windows terminology, functions, and
navigational procedures, take a minute to access the
Microsoft Windows Tutorial Tour by following the
steps below.
1.

Launch Microsoft Windows on your computer.

2.

Select Help from the Start menu.

3.

Select Tour: Ten Minutes to Using Windows


under the Contents tab.

4.

Follow the instructions on your screen.

Navigating through MATWorX Taskbar


The MATWorX Taskbar (
Page 8) is the main
window of the program. It contains buttons and pulldown menus listing selections available in the
program. Each button or menu selection provides
access to the tools and applications available in the
program. To activate a selection, click on it.
The Taskbar offers dynamic functionality to the
program by allowing you to change it based on the
Add-Ins you want to use. For example, by default each
Add-In appears as a menu item and a button on the
Taskbar. If you remove an Add-In from the Taskbar
(via the Add-In Manager), it will no longer display as
a menu item or button. If you choose to add it back, it
will re-appear on the Taskbar.
The Taskbar enables you to navigate through the
program and perform various functions. It is also the
launching point for MATWorX tools and applications.
The default Taskbar items and corresponding buttons,
where applicable, are described on the following
pages.

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NOTE: The following menu items do not have a


corresponding button. These items are
accessible only from the pull-down menus.

Password

PBX Setup

Scheduler

User Preference

Add-In Manager

Help Contents

Welcome to MATWorX

Tips

About MATWorX32
MATWorX Taskbar

While MATWorX is connecting to PBX, activation


status (A or N) of software key code is displayed as
PBX software information in addition to its software
version. For Remote PIM over IP system, Main site,
Remote site (normal mode), Remote site (survival
mode) are displayed as site information.
[MATWorX Ver.7 or later required]

Display of activation status of software key code

Activation Status
A: All software key codes in the PBX are activated.
N: Some software key codes in the PBX are not
activated.

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NOTE 1: For Remote PIM over IP system, you can


check the activation status at main site, but
you can not check the activation status
when connecting the MATWorX to remote
site.
NOTE 2: When confirming the meaning of A or N,
display Help by clicking A or N with right
mouse button, then click Help with left
mouse button.

Display of site information of Remote PIM over IP


system

Site Information

Display of Site Information

Main site

M-SITE

Remote site
(normal mode)

R-SITE: xx (xx is Remote site


number)

Remote site
(survival mode)

R-SURVIVAL: xx (xx is Remote


site number)

PBX Menu
Connect - Select this menu item to access the
Connection to PBX dialog where you can select a
PBX from a list of available PBXs and connect to it.
You can also click the Connect to PBX button
to select a PBX from a list of available PBXs and
connect to it.
Disconnect - Select this menu item to access the
Disconnect from PBX dialog where you can
disconnect from the current PBX.

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You can also click the Disconnect from PBX


button to disconnect from the current PBX.
Password - Select this menu item to access the PBX
Password dialog where you can enter the password
when the password service is set to the PBX. Refer to
Chapter 3 Using PBX Password Dialog for further
information.
Page 44
PBX Setup - Select this menu item to access the PBX
Setup dialog where you can edit the communication
settings that have been set for a PBX or make the new
communication settings without running the
Configuration Wizard. You can connect your PC to the
PBX on this dialog using the communication settings.
Refer to Chapter 3 Using PBX Setup Dialog for
further information.
Page 38
System Menu
The System Menu is a dynamic menu that contains
system-related Add-Ins. For information about a
particular System Add-In, access the online Help or
Chapter 5 System Menu for that Add-In.
Page 64
You can also click the Palette for System
button to display a floating palette of buttons that can
launch system-related Add-Ins.
Maintenance Menu
The Maintenance Menu is a dynamic menu that
contains maintenance-related Add-Ins. For
information about a particular Maintenance Add-In,
access the online Help or Chapter 5 Maintenance
Menu for that Add-In.
Page 77
You can also click the Palette for Maintenance button to display a floating palette of buttons
that can launch maintenance-related Add-Ins.

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Station Menu
The Station Menu is a dynamic menu that contains
station-related Add-Ins. For information about a
particular Station Add-In, access the online Help or
Chapter 5 Station Menu for that Add-In.
Page 86
You can also click the Palette for Station
button to display a floating palette of buttons that can
launch station-related Add-Ins.
Trunk Menu
The Trunk Menu is a dynamic menu that contains
trunk-related Add-Ins. For information about a
particular Trunk Add-In, access the online Help or
Chapter 5 Trunk Menu for that Add-In.
Page 101
You can also click the Palette for Trunk
button to display a floating palette of buttons that can
launch trunk-related Add-Ins.
Upgrade Menu
The Upgrade Menu is a dynamic menu that contains
system upgrade-related Add-Ins. For information
about a particular Upgrade Add-Ins, access the online
Help or Chapter 5 Upgrade Menu for that Add-In.
Page 109
You can also click the Palette for Upgrade
button to display a floating palette of buttons that can
launch Upgrade Add-Ins.

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Tool Menu
The Tool Menu is a dynamic menu that contains
function-related Add-Ins. For information about a
particular Function Add-In, access the online Help or
Chapter 5 Tool Menu for that Add-In.
Page 116
You can also click the Palette for Tool button
to display a floating palette of buttons that can launch
feature-related Add-Ins.
MOC - Select this menu item to access the MOC
window where you can enter the MOC Commands.
MACH Script Editor - Select this menu item to access
the MACH Script Editor dialog where you can create
and save a list (script) of PBX commands to perform
tasks in the PBX. You can also use the MACH Script
Editor to perform many other operations. Refer to
Chapter 6 MACH Script Editor.
Page 123
You can also click the Mach Script Editor
button to access the MACH Script Editor dialog.
Scheduler - Select this menu item to display
Scheduler dialog where you can set the schedule in
which you execute a specific Add-In of MATWorX or
an application. Refer to Chapter 7 Scheduler.
Page 125
Configuration Wizard - Select this menu item to
access the Configuration Wizard dialog where you
can establish the proper communication settings
between your PC and the PBX. The Wizard asks you
simple questions and then uses the information to
automatically configure the connection for the PC and
the PBX. Refer to Chapter 3 Using PBX
Configuration Wizard on accessing and using the
PBX Configuration Wizard.
Page 33

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You can also click the Configuration Wizard


button to access the Configuration Wizard dialog.
PBX Access Module - Select this menu item to
display PBX Access Module dialog where you can
save a transaction log that contains information
between the PAM and the PBX.
You can also click the Start up PAM button to
access the PBX Access Module dialog. Refer to
Chapter 4 PBX Access Module (PAM).
Page 55
You can click the Office Data Backup button
to backup the office data to Flash-ROM on the MP
card. Refer to Chapter 3 Office Data Backup into
Flash-ROM.
Page 52
Option Menu
The Option Menu is a dynamic menu that contains
MATWorX-related settings.
User Preference - Select this menu item to display
User Preference dialog where you can set the
following.

General: This setting is whether a folder name is


specified or not, when manual is referred
to.

Communications: LAN Connection setting is


whether the connection status of
LAN is supervised or not. And
Timeout setting is time-out
timer of PBX data reception.

Display: Message setting is whether a message is


displayed after connection with PBX or
not. And Start Position setting is whether
the starting position of the Add-In/
application is memorized.

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Background: This setting chooses the background


of MATWorX from 5 patterns.

Menu: This setting is whether to use the menu


lineup before Ver.10.

Add-in Manager - Select this menu item to access the


Add-Ins Manager dialog where you can add and
remove Add-Ins to/from the MATWorX Taskbar.
Refer to Chapter 5 Installing an Add-In
Page
118 and Removing an Add-In.
Page 120
Available Add-ins - Select this menu item to display
a sub-menu that lists all currently active Add-Ins.
Also, you can choose to Show All or Close All
active Add-Ins.
Help Menu
Help Contents - Select this menu item to access the
main contents page of the MATWorX online Help
system. The Help system provides you with easy
access to information about procedures, tools, AddIns, commands, values, and shortcuts.
Welcome to MATWorX - Select this menu item to
display Welcome to MATWorX dialog. Click the
Next of the work item that you do, and a more detailed
menu item is displayed. Then Click the Add-in/
application that you want to use.
Tips - Select this menu item to display an information
tip about the usage of MATWorX and related tools and
applications.
Manual - Select this menu item to launch Adobe
Acrobat Reader and automatically open User Guide,
or Manual Menu.
NOTE 1: Manual Menu dose not apply to the
MATWorX program for North America and
EU.
NOTE 2: To open Manual Menu, it is necessary to
arrange optional documents.

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About MATWorX - Select this menu item to access


the About box to view MATWorX version.
Click this Manual Menu button to launch
Adobe Acrobat Reader and automatically open
Manual Menu.
NOTE 1: Manual Menu dose not apply to the MATWorX program for North America and EU.
NOTE 2: To open Manual Menu, it is necessary to
arrange optional documents.
NOTE 3: To open the manual for Help Menu and the
document launched by clicking the
Manual Menu button, it is necessary to
use Adobe Acrobat Reader (Adobe Reader).
After installing MATWorX, first select this
menu item or click the Manual Menu button, then Adobe Acrobat Reader (Adobe
Reader) is automatically installed, so follow the instructions on the screen.

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Working with MATWorX Dialogs and Buttons


The dialogs within MATWorX enable you to perform
various functions in order to program a PBX. Many
dialogs contain buttons, fields, boxes, and other
options that are described within this guide.
You are able to move each MATWorX dialog by
placing your cursor on the title bar and holding down
your left mouse button, dragging the dialog to its new
position, and releasing the mouse button. In addition,
you are able to resize many of the MATWorX dialogs
and Help windows by placing your cursor on the
outside border of the dialog, and once you see double
arrows, holding down your left mouse button and
dragging the border to its new size. Refer to Chapter 2
Introduction to Working in Windows Operating
System for further information about basic Windows
concepts.
Page 7
The following buttons appear on various dialogs
within MATWorX. Listed below are the descriptions
of typical buttons.
Clicking the Exit Dialog button closes the
dialog.
Clicking the Whats This? button enables you
to click on a field or button in a dialog to display
Whats This Help for the item.
Clicking the OK button saves changes
and closes the dialog. On the Disconnect from PBX
dialog, clicking this button disconnects MATWorX
from the PBX without backup of the office data into
the Flash-ROM.

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Clicking the Lookup Data button


replaces the listed data with the most current data
contained in the PBX.
Clicking the Cancel Data button stops
the lookup process. Data replaced during the lookup
process will remain changed.
Clicking the Update Data button saves
the changes on the dialog to the PBX.
Clicking the Hide Dialog button hides
the Add-In dialog from view, but leaves it loaded in
your PCs memory, so it can appear quickly if you
launch it again. All data are retained until you close the
dialog.
Clicking the Print Data button
launches the Print Preview dialog where you can
preview a report before printing. You can then click
the Print Data button to print the displayed data to
your default printer.
Clicking the Export button on the Print
Preview dialog enables you to save the displayed
report to a file. If your email system supports MAPI,
you can email the report directly from MATWorX by
selecting MAPI from Destination box of the Export
dialog.
Clicking the Delete Data button clears
the displayed data on the dialog. It does not clear the
data from the PBX.

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Clicking the Add button enables you to


add an Add-In to the MATWorX Taskbar.
Clicking the Remove button enables
you to remove an Add-In from the MATWorX
Taskbar.
Clicking the Clear Grid button completely
clears the displayed grid, but does not delete the
information from the database.
Clicking the Delete Grid button clears
the grid and deletes the information from the database.

Clicking the Reset PBX button displays the


Reset PBX dialog. A PBX reset is required before an
update can take effect. Note that, if you reset the PBX,
all existing call connections will end. Also, if you are
connected to the PBX through a direct connection,
your connection will be lost, but will be automatically
reconnected.
Clicking the Disconnect after
backing up office data button disconnects
MATWorX from the PBX after backup of the office
data into the Flash-ROM.
Clicking the Close button disregards
any changes not yet sent to the PBX, and closes the
dialog.

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Clicking the PBX Configuration


Wizard button launches the wizard.

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Chapter 2 MATWorX Overview

Printing a Report
The MACH Script Editor, and several Add-Ins enable
you to print reports and listup data by clicking the
Print Data button. The Print Preview dialog is
automatically displayed so you can preview the report
before printing.
Print Preview Dialog

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You can use the Print Preview dialog to:


Print the displayed report by clicking the Print
Data button.
Zoom in and out on the report by changing the
Magnification Factor box.
Save the displayed report to a file by clicking the
Export button. If your email system supports
MAPI, you can email the report directly from
MATWorX by selecting MAPI from Destination
box of the Export dialog.
Export Dialog

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Chapter 2 MATWorX Overview

Cooperation with Centralized MAT


MATWorX cooperates with Centralized MAT, can
maintain two or more PBX which consisted of a CCIS
network or an IP network. For details, refer to
Centralized MAT Users Manual.
NOTE: In order to cooperate with Centralized MAT,
it is necessary to install MATWorX in your
PC which has installed Centralized MAT.
When using the MATWorX Version 11 or
later, Centralized MAT Version 3.0.0 or later
ones is required.

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Chapter 3 How to Configure Communication Link

Chapter 3

How to Configure
Communication Link

In this chapter you learn about the following:


Hardware Connections
Using PBX Configuration Wizard
Using PBX Setup Dialog
Connecting to PBX
Using PBX Password Dialog
Troubleshooting a Failed Connection
Office Data Backup into Flash-ROM

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Chapter 3 How to Configure Communication Link

Hardware Connections
There are three ways in connecting a PC to the PBX.
(1) Direct Connection
Connect PC serial port to the PBX serial port
using a MAT cable. Data throughput can reach
19200 bps.
(2) Modem Connection
Connect PC modem to the PBX built-in modem
via the public network.
This connection can be used for remote access.
The default setting of data throughput is 9600
bps, however, you can reach 19200 bps by setting
of Command 40 Y=08>1:5.
(3) LAN Connection
Connect your PC to the PBX via the Ethernet
LAN.

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Direct Connection
You can connect your PC directly to the PBX by
connecting a MAT cable to the PBX RS0 connector.
Direct Connection
PBX

RS0 connector of MP card


To RS-232C PORT
PC
MP

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MAT CA-T (2 m)
MAT CA-P (4 m)
MAT CA-R (2 m)

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Chapter 3 How to Configure Communication Link

The requirements on this direct connection are shown


below.
Requirements on Direct Connection

Name

qt.

Remarks

PC*

Refer to MATWorX
Installation Guide in
detail

MAT CA-T

MAT cable with 9 pin


D-SUB Connector (2 m)
MAT cable with 25 pin
D-SUB Connector (4 m)
MAT cable with 25 pin
D-SUB Connector (2 m)

Printer*

Printer which can print a


sheet of letter-sized paper
on Windows

Printer Driver*

Printer driver software


attached to the printer

Printer Cable*

Cable attached to the


printer or optional cable

MAT CA-P
MAT CA-R

* : Prepared by customers

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Chapter 3 How to Configure Communication Link

Modem Connection
If you have a modem installed in your PC, you can dial
up the PBX with the modem.
This connection is especially used for remote access.
Modem Connection
PBX
COT

Public
Network

Modem

PC
MP

RS-232C Straight Cable

Built-in modem

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Chapter 3 How to Configure Communication Link

1.

Connect the modem to your PC.

2.

To use a built-in modem, set the SW2-4 of the


MP card to ON.

3.

Mount the COT card in the system.

4.

Set up the MATWorX and establish the


communication setting (Modem Connect)
between your PC and the PBX using
Configuration Wizard.

5.

Set the following office data:


Command 40 Y=10>1:- (station
number)
Command 13 Y=07>- (station
number): 0

NOTE: When using the built-in modem in the PBX,


RS1 port of the MP card cannot be used.
The requirements on the PBX side are shown below.
Requirements on PBX Side

Name
COT card

qt.
1

Remarks
Used for interface
between the PBX and
public network

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The requirements on your PC side are shown below.


Requirements on PC Side

Name
PC*

qt.

Remarks

Refer to MATWorX
Installation Guide in
detail

Printer*

Printer which can print a


sheet of letter-sized paper
on Windows

Printer Driver*

Printer driver software


attached to the printer

Printer Cable*

Cable attached to the


printer or optional cable

Modem*

Modem which supports


AT commands

NOTE 1

2-wire full duplex 28.8


Kbps or higher modem
recommended

NOTE 2
RS-232C
Straight Cable*

Used to connect the PC


with the modem

* : Prepared by customers
NOTE 1: During connection, do not use energysaving features on your PC, such as RESUME, SUSPEND and STANDBY.
NOTE 2: Since MATWorX Ver.6 or later, you can use
the built-in modem.

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Chapter 3 How to Configure Communication Link

LAN Connection
You can connect your PC to the PBX via the Ethernet
LAN.
LAN Connection
PBX

LAN

HUB/Router

MP

ETHER

LAN Connector
LAN Cable
(10BASE-T/
100BASE-TX)

PC

NOTE 1: The MP program downloading is not available on LAN connection.


NOTE 2: When the system was initialized by B
(All Clear), the following IP address and
subnet mask are set as a fixed value. Therefore you can connect your PC to the PBX
via the LAN, even if you make your PC Direct Connection (RS-232C connection) and
do not set an IP address using office data.
IP Address : 192.168.1.36
Subnet Mask : 255.255.255.0
[Series 3300 software (R8 software) or
later required]

Page 30

1.

Mount the ETHER card on the MP card.


For details, refer to NEAX 2000 IPS System
Manual.

2.

Mount the MP card in the MP slot of PIM0.

3.

Connect the LAN connector of the ETHER card


and the HUB/Router using a LAN cable.

4.

Establish the communication setting (LAN

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Connection) between your PC and the PBX using


Configuration Wizard.

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Chapter 3 How to Configure Communication Link

The requirements on this LAN connection are shown


below.
Requirements on PBX Side

Name

qt.

Remarks

ETHER card

Used for LAN interface

LAN Cable*

10BASE-T/100BASE-TX

* : Prepared by customers
Requirements on PC Side

Name

qt.

Remarks

PC*

Refer to MATWorX
Installation Guide in
detail

Printer*

Printer which can print a


sheet of letter-sized paper
on Windows

Printer Driver*

Printer driver software


attached to the printer

Printer Cable*

Cable attached to the


printer or optional cable

NIC*

Used for LAN interface

LAN Cable*

10BASE-T/100BASE-TX

* : Prepared by customers
NOTE: During connection, do not use energy saving
features on your PC, such as RESUME,
SUSPEND and STANBY.

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Chapter 3 How to Configure Communication Link

Using PBX Configuration Wizard


The PBX Configuration Wizard enables you to
establish the proper communication settings between
your computer and the PBX. The Wizard asks you
simple questions and then uses the information to
automatically configure the connection for the PC and
PBX.
If you have already established a connection between
your computer and a PBX, you can still run the Wizard
if you want to establish a connection to a different
PBX. The following procedure explains how to launch
the PBX Configuration Wizard.
NOTE: The PBX Configuration Wizard
automatically starts when you click
Connect button if there are no
configurations established for a PBX.
1.

Launch Microsoft Windows on your PC.

2.

Click the MATWorX shortcut icon on the


desktop. Or select Programs/MATWorX Ver.x/
MATWorX from the Start menu.

3.

The MATWorX Taskbar is displayed.


MATWorX Taskbar

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4.

The Welcome to MATWorX dialog is displayed.


Click Next in Connecting to a PBX.
Welcome to MATWorX dialog

5.

Click Configuration Wizard in Making a


connection to a PBX anew (creating a new
connection). When the Welcome to MATWorX
dialog is not displayed, select Configuration
Wizard from the Applications menu, or click
the Configuration Wizard button.

6.

The Configuration Wizard dialog is displayed.


Click Next button.
Configuration Wizard dialog

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7.

Choose the connection configuration between


your PC and the PBX, then click Next button.
Choose Establish a connection with the PBX
directly usually.

8.

Select the type of connection between your PC


and the PBX, then click Next button.

- When you select the LAN Connection, go to 8-10.


- When you select the Direct Connect/Modem
Connect, go to 11-12.

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Chapter 3 How to Configure Communication Link

9.

Type the IP address and the port number of the


PBX that is connected to your PC, then click
Next button.

NOTE: Set the port number of the PBX to 60000.


10. Click Test Connection button.

11. Follow the instructions on the screen.


Help is available for each dialog in the Wizard by
clicking Help button.

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Chapter 3 How to Configure Communication Link

12. Click Locate button.

13. Follow the instructions on the screen.


Help is available for each dialog in the Wizard by
clicking Help button.

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Chapter 3 How to Configure Communication Link

Using PBX Setup Dialog


The PBX Setup dialog enables you to operate the
following.

Editing the communication settings that has been


set for a PBX (includes the communication settings
set by the Configuration Wizard)

Making the new communication settings without


running the Configuration Wizard

Connecting between your PC and the PBX by the


new communication settings

The following communication setting is initialized:

Default_LAN
Connection type: LAN, IP Address: 192.168.1.36,
Port Number: 60000

Default_Direct_9600
Connection type: Direct, COM Port: COM1, Baud:
9600

NOTE: Once you have established the


communication settings between your PC
and the PBX, you cannot connect to the PBX
from this dialog.
1.

Select PBX/PBX Setup from MATWorX


Taskbar, then the PBX Setup dialog appears.

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Chapter 3 How to Configure Communication Link

2.

Select the PBX alias from PBX Alias Name


box.
When you want to make a new communication
setting, click New icon on the left frame and
enter the PBX alias name into the PBX Alias
Name box.

3.

Edit various communication settings according to


the connection type. The setting items differ from
the connection types as shown below.

Connection type

Setting items

Direct Connection:

COM Port
Baud

Modem Connection:

COM Port
Tone/Pulse
Phone Number
Modem Setting
-Dis-connection String
-Modify Initialization
String
-External modem
requires Password
Entry
-Operator Assisted Call

Terminal Adapter
Connection:

LAN Connection:

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COM Port
Phone Number
TA Setting
-Dis-connection String
-Modify Initialization
String
-External modem
requires Password
Entry
-Operator Assisted Call
IP Address
Port Number

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Chapter 3 How to Configure Communication Link

Page 40

4.

After editing the settings, click Save icon on


the left frame. The settings will be overwritten, or
new PBX alias will be added to the PBX Alias
Name pull-down menu with the new settings.

5.

To connect the MATWorX to the PBX with the


settings you edited/made, click Connect icon
on the left frame.

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Chapter 3 How to Configure Communication Link

Connecting to PBX
Establishing Connection
Once you have established communication settings
between your PC and a PBX, you can connect to a
PBX using MATWorX.
1.

Launch MATWorX.

2.

Click the Connect button on the MATWorX


Taskbar.

3.

The Connect to PBX dialog is displayed.


Connect to PBX dialog

4.

Click the down arrow to view all available


PBXs, select one which you want to connect to.

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Chapter 3 How to Configure Communication Link

5.

Click the OK button [


].
PBX Alias Name and Information on MP
Software Version are displayed on MATWorX
Taskbar.

6.

The Backup office data into the FlashROM button [


] is displayed when the
connection has been established.

NOTE: While MATWorX is connecting to PBX,


activation status (A or N) of software key
code is displayed as PBX software
information in addition to its software
version. For Remote PIM over IP system,
Main site, Remote site (normal mode),
Remote site (survival mode) are displayed as
site information. For details, refer to
MATWorX Overview (
Page 5).
[MATWorX Ver.7 or later required]

You have successfully connected MATWorX to the


PBX. If you have any trouble on establishing the
connection, refer to Chapter 3 Troubleshooting a
Failed Connection.
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Chapter 3 How to Configure Communication Link

Disconnecting from PBX


This procedure explains how to disconnect
MATWorX from a PBX when you finish working
with the PBX.
1.

Click the Disconnect button on the MATWorX


Taskbar.

2.

The Disconnect from PBX dialog is displayed.


Disconnect from PBX dialog

3.

Click the Yes button [


] to
disconnect MATWorX from the PBX after
backup of the office data into the Flash-ROM.
Click the No button [
] to
disconnect MATWorX from the PBX without
backup of the office data.
Click the Cancel button [
] to
cancel disconnecting MATWorX from the PBX.

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Chapter 3 How to Configure Communication Link

Using PBX Password Dialog


The PBX Password dialog enables you to enter the
password for accessing a PBX when the password
service is provided to the PBX. When you connect the
MATWorX to the PBX without entering the password,
from the PBX/Connect menu or Connect button,
you cannot assign, change and delete the PBX data.
You can read only them.
In that case, you can enter the password by the
following procedure.
1.

Select the PBX/Password menu on the


MATWorX Taskbar.
PBX Password dialog

2.

Enter the password for the PBX.

3.

Click the OK button [

4.

If the password is accessible one, OK appears.


(If not, NG appears.)

].

NOTE: As you want to display the PBX Password


Dialog, a message You need not enter the
password is displayed, when the password
service is not applied to your MATWorX.
Now you are allowed to assign, change and
delete the PBX data.

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Chapter 3 How to Configure Communication Link

Troubleshooting a Failed Connection


The following lists provide possible reasons for a
failed connection between your PC and a PBX, as well
as actions required to correct the problem.
Have you created a hardware communications link
between your PC and the PBX?
Yes - Go to the next bullet item.
No - MATWorX will not operate properly until
the hardware link is made. Linking your PC to
the PBX is an important part of the PBX
installation. Refer to Chapter 3 Hardware
Connections.
Page 24
Im not sure what the question means Your PC and the PBX need to be linked by
communications hardware. When the PC is
located next to the PBX, it is best to link them
directly using a MAT cable. When the PC is
located away from the PBX, they must be
linked over a telephone line, using modems in
the PC and PBX. Refer to Chapter 3 Hardware
Connections.
Page 24
Have you entered configuration information for
your PBX?
Yes - Go to the next bullet item.
No - Running the PBX Setup Wizard.
Connection to the PBX can be performed easily
by using the Configuration Wizard. Correct
information is needed for the connection.
Answer the questions given by the
Configuration Wizard.

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Chapter 3 How to Configure Communication Link

Have you run the PBX Setup Wizard again, since


the connection failed?
Yes - Go to the next bullet item.
No - Running the PBX Setup Wizard.
Connection to the PBX can be performed easily
by using the Configuration Wizard. Correct
information is needed for the connection.
Answer the questions given by the
Configuration Wizard.
Im not sure what the question means Running the PBX Setup Wizard again. Many
failed connections that were originally setup
using the PBX Setup Wizard can be repaired by
running the Wizard again. (The Wizard detects
changes that have occurred since the good
connection was made.)
What is unsuccessful connection type?
Direct Cable Link
Direct Connect Failure Reasons:
COM port of the PC is currently being used
by a different application.
Defect in the cable.
Cable connection is loose.
Wrong cable type being used.
The PBX is not activated.

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Chapter 3 How to Configure Communication Link

Modem/TA Connection
No Dial Tone Heard
Reasons:
Listen to the sound of the MODEM/TA
while dialing and check that no dial tone is
heard.
- The power of the PC MODEM/TA is off.
(External MODEM/TA)
- The telephone line of the PC MODEM/
TA is not active or is not connected
correctly.
- The COM port in the PBX connection
setting is wrong.
- The PBX connection is set to direct
connection. It should be set to MODEM/
TA connection.
- The cable of the external MODEM/TA is
not connected to the PC correctly.
- There is a defect in the cable of the
external MODEM/TA.
- There is a defect in the telephone line.
No Ringing Tone Heard
Reason:
Listen to the sound of the MODEM/TA after
dialing and check that no ringing tone is
heard.
- The telephone number is wrong (or too
short).
There Is an Announcement or Recorded
Message After the Ringing Tone
Reasons:
Listen to the sound of the MODEM/TA
when dialing and check that the ringing tone
is answerd.
- Too many digits are entered as the
telephone number.
- The number of digits is wrong.
- The access code is wrong.
- The toll number is wrong.
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Chapter 3 How to Configure Communication Link

Ringing Tone is Heard, but not Answered


Reasons:
Listen to the sound of the MODEM/TA
while dialing and check that the ringing tone
is continuously heard.
- The telephone number is wrong.
- PBX port? Is not set for the PBX built-in
MODEM.
- The power of the PBX is off.
- A valid station number is not assigned to
the built-in MODEM.
Busy Tone Heard
Reasons:
Listen to the sound of the MODEM/TA
while dialing and check that the busy tone is
heard.
- The telephone number is wrong.
- A different user is accessing to the PBX
MODEM/TA.
After Ringing, the Call is Answered, But
No Connection Message Heard.
Reasons:
Listen to the sound of the MODEM/TA
while dialing and check that the PBX
answers. Then wait for the connection
message.
- The maximum speed rate of the PC
MODEM/TA is lower than that of the
PBX MODEM/TA.
- The initial character string is
inappropriate.
Connection Message Heard, But No
Carrier Detection Message
Reason:
Listen to the sound of the MODEM/TA
while dialing and check that an answer is
received. Then wait for the connection heard
before the carrier detection message.

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Chapter 3 How to Configure Communication Link

Built-in modem communication error


Reason:
The communication error occurs when using
the built-in modem of the MP card/board.
Correction:
Set the error correction procedure of the
modem of your PC side to LAPM and the
data compression to No by AT command.
The MP built-in modem operation setting is
as follows:
Error correction procedure:
Automatic selection
1st : LAPM
2nd : MNP4
3rd : Normal
Data compression: No
LAPM : Link Access Procedure for Modem
MNP : Microcom Networking Procedure
NOTE 1: When you set the error correction procedure and the data compression of the modem using AT command, refer to the
manual attached to the modem because AT
commands differ from the modems.
NOTE 2: When you use the modem without the data
compression function, the data compression setting is not required. And when you
use the modem which has only the automatic selection in the error correction procedure, set the automatic selection.

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Chapter 3 How to Configure Communication Link

LAN Connection
Reasons:
Test that you can recognize IP Address by
using the PING command. PING (Ping.exe)
is the external command of Windows.
- IP Address or Port Number of TCP/IP
protocol is currently being used by a
different application.
- Confirm that you can use the IP Address
and Port Number for the connection.
- IP Address or Port Number is wrong.
Input proper IP Address and Port Number.
- Can't access the LAN card (NIC).
Connect LAN card (NIC) properly.
- The LAN cable is not connected.
Connect LAN cable properly.
- IP Address or Port Number can't access by
network security.
Consult network administrator.
- Network connection is loose.
Consult network administrator.

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Chapter 3 How to Configure Communication Link

When Connection is Interrupted


When connection is interrupted between
MATWorX and the PBX, the Connection
interrupted. dialog warns you to execute the
office data backup.
You must execute the backup of the updated office
data into the Flash-ROM when connection is reestablished.
Connection interrupted. dialog

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Chapter 3 How to Configure Communication Link

Office Data Backup into Flash-ROM


[MATWorX Ver.4.5 or later required]

When you set or update the office data of the PBX, you
must execute the office data backup into the FlashROM on the MP card.
Do not turn off or reset the system before backup of the
office data into the Flash-ROM.
The following procedure explains how to execute the
office data backup into the Flash-ROM.
1.

Click the Backup office data into the FlashROM button [


] on the MATWorX Taskbar.

2.

The Backup dialog is displayed.


Backup dialog

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Chapter 3 How to Configure Communication Link

3.

Click the Yes button to start backup of the office


data.

4.

The following dialog is displayed. Now you have


successfully completed the office data backup
into the Flash-ROM.

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Chapter 4 PBX Access Module (PAM)

Chapter 4

PBX Access Module (PAM)

In this chapter you learn about the following:


Whats the PAM?
PAM Communication Overview
PAM Online Help

Whats the PAM?


The PAM shown below is an application that acts as a
gateway between MATWorX tools and a PBX. It
provides connection and communication links for
programming the PBX.
When you start MATWorX, the PAM automatically
starts. Then, when MATWorX tools need access to the
PBX, they send data to the PBX and receive data from
the PBX via the PAM.
On the PAM dialog, real time log that contains
information between the PAM and the PBX is
displayed.
PBX Access Module dialog

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Chapter 4 PBX Access Module (PAM)

PAM Communication Overview


The PAM provides an Application Programming
Interface (API) that:
Provides high-level Object Linking and
Embedding (OLE) commands that can be used by
Windows-based applications, such as MATWorX
tools, to retrieve and program PBX data.
Ensures all OLE client applications yield enough
time to complete command transactions with the
PBX.

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Chapter 4 PBX Access Module (PAM)

The following figure represents the communication


flow among MATWorX tools, the PAM, and the PBX.
PAM Communication Flow
MATWorX Tools

PAM

PBX

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Chapter 4 PBX Access Module (PAM)

PAM Online Help


The PAM application contains its own contextsensitive online Help system. This guide provides a
simple overview to the features and capabilities of the
PAM. For more detailed information, including
procedures and detailed descriptions, access the PAM
online Help system.
Accessing PAM Online Help
There are several ways to access and use the PAM
online Help system.
To access the main Help contents, click the PAM
button [
] on the tool bar of the MATWorX
Taskbar to display the PBX Access Module
dialog, then select Help from PAM of the list bar
located on the left side.
Another way to access the main Help contents is to
press F1 when displaying the PBX Access
Module dialog.

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Extended Command Online Help


This Help is referred to detailed explanation of
Extended Command which the PAM provides. An
Extended Command is classified according to the
feature in the command numerical order of the office
data.
A condition of the agreement of the input/output
information of the Extended Command and the office
data command to use and so on are described.
As for the way of using an Extended Command, refer
to Appendix A Extended Command Set.
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[MATWorX Ver.5 or later required]

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Chapter 5

Add-Ins

In this chapter you learn about the following:


Whats an Add-In?
Four categories of Add-Ins
Function Outline of Add-Ins
Installing an Add-In
Starting an Add-In?
Removing an Add-In
Add-In Online Help

Whats an Add-In?
Add-Ins are the basic tools of MATWorX. Each one
acts like a separate application by providing you with
specialized capabilities to program PBX features and
functions. Using Add-Ins, you can program a PBX
with information like station and trunk assignments,
numbering plan data, and caller ID to name a few.
MATWorX comes with several Add-Ins that can be
accessed from the Taskbar. You can run multiple AddIns at the same time.
Add-Ins can be added (installed) and removed from
the MATWorX Taskbar. When an Add-In is removed,
it is not deleted from the program, rather it is only
removed from the Taskbar. It can be easily added back
with just a few clicks of the mouse. This way you can
customize the Taskbar with only the Add-Ins that you
use on a regular basis.

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Chapter 5 Add-Ins

Four Categories of Add-Ins


Features
Feature Add-Ins shown below simplify PBX return
values by translating them from an encrypted code into
a meaningful message. System Reset and Fault
Storage are two examples of this type of Add-In.
Feature Add-Ins

Enhanced Features
Enhanced Feature Add-Ins shown below use one or
more related commands to setup a specific task or
feature within the PBX. For example, the Station
Assignment Add-In uses multiple commands such as
command 10, 12, 13, 14, 73, 74, 77, 90, 93, 94, etc. to
setup this enhanced feature in the PBX.
Enhanced Feature Add-Ins

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Commands
Command Add-Ins shown below enable you to setup
data within the PBX for one particular command. For
example, Trunk Data and Trunk Route Data AddIns represent commands 30 and 35, respectively.
Command Add-Ins

Wizards
Wizard Add-Ins shown below provide a simple way to
perform difficult tasks by walking you through a series
of questions in an automated process. The answers are
then used by the program to perform the task. For
example, the PBX Configuration Wizard
automatically configures the communication
connection between the PC and the PBX.
Wizard Add-Ins

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Function Outline of Add-Ins


System Menu
<Setting System Accommodation Data>
[MATWorX Ver.6.3 or later required]

Commands to be used: many commands

This is a function to create related office data such as


a system configuration (site and PIM, etc.), a station
number, a trunk number, a device number and so on
for PIM of PBX and a card required for the service you
want to implement in accommodating PIM of PBX
and a card in the system.
You can save in CSV format and output the created
data.
Choose any one in the following data to set System
Accommodation Data:

NEAX 2000 IVS2

NEAX 2000 IPS (Series 3200 R6.1 or earlier)

NEAX IPSDM

NEAX 2000 IPS (Series 3200 R6.2 or later)

There are three methods to create office data:

To newly create data during the initial installation


of PBX

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To edit data additionally after reading the office


data registered in the connected PBX

To read an office data file saved in CSV format and


edit it additionally

Also, you can save office data either by saving only the
additionally edited data or by saving the whole office
data.
NOTE 1: Choose the NEAX 2000 IPS (Series 3200
R6.2 or later), when you use a NEAX
2000 IPS (Series 3200 R6.2 or later) or a
NEAX IPSDM for Remote PIM over IP
System.
NOTE 2: You cannot change the office data created
for the system configuration of NEAX 2000
IPS (Series 3200 R6.2 or later) into the office data format of other system configurations. In this case, you create the new office
data.

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<Set Clock>
Commands to be used: Command 02

This is a function to set the system clock data on the


PBX.
Using this Add-In, it is possible to adjust date and time
on the PBX to ones on the PC.

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<Numbering Plan>
Commands to be used: Command 20, 29

This is a function to assign a numbering plan of each


tenant group and add/delete the access code of a
service feature to one.
Using this Add-In, it is possible to view access code
data on the same numbering plan using 2 kinds of
view; Tree View and List View.
To add or delete an access code, use the screen of Tree
View (List View is used only to view access code
data).

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<Service Restriction>
Commands to be used: Command 15

This is a function to assign a Service Restriction Class


for each service feature.
It is possible to list all the Service Restriction Classes
assigned in the PBX.

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<Speed Calling-System>
Commands to be used: Command 08, 71, 72,
74

This is a function to allocate 300/4000-memory slot


for Speed Calling-System.
It is also possible to allocate or delete memory parcels
for 300-memory slot and list 300/4000-memory slot
for Speed Calling-System.
You can print out the following information.

Memory slot number

Access Code

Calling Partys number

Station Name Character

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<Speed Calling-Station>
[MATWorX Ver.10 or later required]

Commands to be used: Command 08, 10/14,


73, 74, 94

This is a function to assign, the memory area for


Speed Calling-Station and OneTouch Button at a
time to a station number assigned in the PBX. And it is
possible to assign the Calling Partys Number etc. to
the Speed Calling-Station.
You can assign the allocation of the memory area and
the set up information of the Speed Calling-Station by
created CSV file.

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<Day/Night Mode Change Schedule>


[MATWorX Ver.4 or later required]

Commands to be used: Command 4A

This is a function to assign a Day/Night Mode Change


Schedule using system clock.
It is possible to assign a Day/Night Mode Change
Schedule for each tenant according to a date/a day of
the week/the time.

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<LAN Interface>
[MATWorX Ver.4.5 or later required]
[Series 3000 software (R4.2 software) or later
required]

Commands to be used: Command 0B

This is a function to read/update/clear the office data


for the LAN interface of the system.
The following office data setting is available.

LAN Data of System

VLAN Data

TCP/UDP Port number

You can set up site information and the LAN interface


group other than LAN data by the List Bar.

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When using Remote PIM over IP, the following office


data setting is available.
[MATWorX Ver.7 or later required]

System Tab

Remote Site Tab : LAN Data, VLAN Data, SNMP


Data and Data for survival mode
on the remote site

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: LAN Data, VLAN Data and


SNMP Data on the main site

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<IP-PAD>
[MATWorX Ver.8.0 or later Required]

Commands to be used: Command 05, 06, 0A,


12, 30, 35, 42, 67, 8A,
A7, A8

This is a function to set IP-PAD data to be used to


send/receive voice in remote PIM over IP system. It
also provides a function to adjust the call quality.
It is possible to read from PBX/write set data/clear
(initialize) the following office data:

Office data related to IP-PAD containing

Office data for every LAN interface number

Office data that set telephone call quality between


IP-related devices including IP-PAD

Also, it is possible to display the read/set data in a


report format and print it.

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<Wireless>
[MATWorX Ver.10 or later required]

Commands to be used: Command AE, E5

This is a function to assign SYS-ID or LVP (Location


Verification Process) to the PBX and execute
authorization of Wireless system, and to control the
number of operating ZTs in authorized Wireless
system. SYS-ID has to be obtained from NEC
Network Center Control the number of operating ZTs
in authorized Wireless system.
NOTE: This Add-in applies to the MATWorX
program for North America/Latin America.

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<Wireless LAN>
[MATWorX Ver.11 or later required]

Commands to be used: Command 05, 14, 1C,


1D, 5A, AD, A7, BC

This is a function to set SIP servers for WLAN


(Wireless LAN) and assign WLAN terminals.
The data about SIP servers for WLAN is read, and the
data can be displayed and be set.
In addition, the following data of WLAN terminals is
read, and you can display and set:

Accommodated location information (LEN)

WLAN station number

Virtual station number

Domain number

Change notice result

NOTE: Accommodated location information, WLAN


station number, and Virtual station number
also use PS station. When setting these data
as WLAN terminals, it is necessary to check
the corresponding column for WLAN.

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Moreover, you can display the Virtual Station dialog


because you should previously assign a virtual station
before the registration of WLAN terminals (click the
Virtual Station button on terminal window).
Maintenance Menu
<Graphical Configuration Report>
Commands to be used: many commands

Using this Add-In, the system information can be


obtained easily. The following information is
displayed in general and in detail:

System Info - mounting status of PIMs, using port


number, revision of MP card etc.

PIM Info - mounting status, number, kind of card


in the specified PIM.

Card Info - kind of card, LEN number, station


number, trunk number etc.

The system information is stored in the database


provided for each PBX, so you can check the
information later, without connecting to the PBX.
[MATWorX Ver.4 or later required]

The system information and PIM information of


Virtual PIM, Remote PIM, and Virtual IPT can be
displayed.
[MATWorX Ver.5 or later required]

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For Remote PIM over IP system, the mounting state of


PIM and Cards on the main site and the remote site can
be displayed.
[MATWorX Ver.7 or later required]

You can print out the system information and the PIM
information.
You can print out the circuit card information.
[MATWorX Ver.4 or later required]

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<System Reset>
Commands to be used: Command E0 Y=2, Y=5

This is a function to reset the system or the AP card.


This function is used when it is necessary to reset the
system, such as mounting an additional circuit card.
It is also used to reset the AP card, such as mounting
an AP card for the first time.
[MATWorX Ver.5 or later required]

NOTE:

Do not use this function while connecting


the PC with the PBX using modem,
otherwise the connection is cut off.

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<Save/Load/Verify>
Commands to be used: None

This Add-In has the following 4 functions:

SAVE

: Saves the office data in the PBX to an


FD or HDD.

LOAD

: Loads the saved office data from an


FD or HDD to the PBX.
The loaded office data is saved into
the Flash-ROM on the MP card
automatically.
[MATWorX Ver.4.5 or later
required]

VERIFY

: Verifies whether the saved office


data in an FD or HDD and data in the
PBX are the same or not.

CONVERT : Convert the office data registered in


Series 3200 software (R6.2/R7
software) or earlier into the form of
Series 3300 software (R9 software)
or later.
[MATWorX Ver.7 or later required]

VERIFY checks only whether there is any difference


between the saved office data and data in the PBX.
The differences are not extracted.

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<Fault Display>
Commands to be used: Command EA Y=0

This is a function to indicate the stored fault


information from the PBX.
Using this Add-In, the lighted external alarm lamp can
be turned OFF. (Only the lighted lamp under the
software control)
The fault information is stored with the database for
each PBX, so the history of fault occurrence can be
checked later. (This check can be done without
connecting to the PBX.)
The fault information is indicated from the new
information to the old one. You can invert the order by
clicking the title of Date. And if you click the title of
Fault, Alarm, CPU, Description, the order will be
sorted by the title items.
NOTE 1: For Remote PIM over IP system, the proper fault information cannot be read out
from the remote site in normal mode.
NOTE 2: In case of deleting the fault database using
the Grid Delete button, the database with
the PBX Alias name on the screen is deleted.
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<Fault Storage>
Commands to be used: Command EA Y=2

This is a function to determine whether fault


information is stored in the PBX for each kind of faults
or not.
It is necessary to select whether the external alarm is
assigned to MJ or MN lamp, or not assigned when
storing fault information in the PBX.

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<Traffic Measurement>
[MATWorX Ver.4 or later required]

Commands to be used: Command B0, B1, B3

This is a function to assign the Traffic Measurement


and Peg Count in the PBX.
You can see the stored Traffic Measurement
information and Peg Count information in the PBX.
The following Traffic Measurement is available.

Route Traffic

Trunk Traffic

CS Traffic

CS All Busy Rate

The following Peg Count is available.

Route Peg Count

CS Peg Count

UCD Group Peg Count/UCD Station Peg Count

System Peg Count

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<LEN Listup>
Commands to be used: Command 10/14, 11

This is a function to indicate the assignment


information table of LEN (assigned by Command 10/
14) and Virtual LEN (assigned by Command 11).
The contents displayed on the assignment information
table can be specified by site number, PIM number and
LEN number.
[MATWorX Ver.7 or later required]

The information is stored in the database, so it can be


checked later (Once information is read from the PBX,
it can be checked without connecting to the PBX. You
can delete the unnecessary database, using the Grid
Delete button.)

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The database can be looked up or displayed per Site


number or PIM number of Physical/Virtual PIM,
Virtual AP and Virtual Line by specifying each of
them in the Lookup/Display Condition. Also the
displaying range of the database can be specified as
follows if you use the dialog shown by clicking the
Display button.

Physical/Virtual PIM, Virtual AP and Virtual Line


of View All/Assigned/Unassigned

Physical/Virtual PIM and Virtual AP of specified


PIM/port number

Virtual Line of specified Virtual LEN

[MATWorX Ver.5 or later required]

The database can be deleted by using the delete button


when you need not to keep it any more.
The PIMs are listed in numerical order. When you
want to invert the order, click the title of PIM. And if
you click the title of LEN, Data, Equip Class,
Description, the order will be sorted by the title items.
NOTE: When you continuously use the data created
in MATWorX Ver.6 or earlier, - is
displayed in Site Column because the site
data have not been registered.

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Station Menu
<Station Assignment>
Commands to be used: Command 10/14, 12,
13, 73, 74, 77, 90, 93,
94

This is a function to assign station information.


Using this Add-In, you can assign a single line station,
a Dterm station, a DtermIP station, and a virtual line
station.
In addition, Station Class-1, Station Class-2, the
function key of Dterm, Name Display, Speed Dialing,
Station Assignments, and OneTouch button can be
assigned.
You can assign DtermIP station information to the
Virtual PIM.
[MATWorX Ver.5 or later required]

NOTE 1: Stations included in the Call Pickup group/


UCD group/Station Hunting group cannot
be deleted.
NOTE 2: You can use button number 98 only when
your terminal is a DtermSeries i station. In
case of Series 3100 software (R5 software)

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or earlier, the data for button number 98 is


not allowed to enter.
[MATWorX Ver.6 or later required]

NOTE 3: In the case of Series 3200 software (R6.1


software) or earlier, you can choose a virtual PIM when setting the station (to which
the data is copied). (A checkbox to choose
virtual PIM is displayed.)
NOTE 4: How to specify LEN numbers to set the station to which data is copied and the station
to which data is moved differs between Series 3200 software (R6.2 software) or later
and Series 3200 software (R6.1 software)
or earlier.
Software
Version

Station Type
Single

Dterm

Virtual

Series 3200
R6.2
or
later

FP
number
+
Port
number

FP
number
+
Port
number

PIM
number
+
Port
number

Series 3200
R6.1
or
earlier

PIM
number
+
Port
number

PIM
number
+
Port
number

PIM
number
+
Port
number

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<IPLC>
[MATWorX Ver.4 or later required]

Commands to be used: Command 0A

This is a function to setup the IPELC card.


Using this Add-In, it is possible to assign the mounting
location and the office data of each LAN interface
number which assigned to the IPELC card.
NOTE: This Add-In cannot be used in Series 3200
software (R6.2 software) or later.

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<Copy/Move/Swap Station>
Commands to be used: Command 10/14, 12,
13, 16, 17, 18, 40, 73,
74, 77, 90, 93, 94

This Add-In has the following 3 functions:

Copy Station:

Copies the office data of the


existing station to other station.

Move Station:

Moves the office data of the


existing LEN to other LEN.

Swap Station:

Swaps the office data of an


existing station for another station.

If you add stations to be copied, moved, or swapped in


a list, you can operate multiple stations
simultaneously.
Two stations to be copied or swapped need to have the
same kind of terminal (Dterm stations or single line
stations).
If you specify the station in the other office, you can
copy, move, or swap the office data between stations
in the different offices.
[MATWorX Ver.4 or later required]

You can copy, move or swap the office data of DtermIP


stations.
[MATWorX Ver.5 or later required]

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NOTE 1: Virtual line stations cannot be copied,


moved and swapped.
NOTE 2: The stations included in the Call Pickup
group/UCD group/Station Hunting group
cannot be moved and swapped.
NOTE 3: You can use button number 98 only when
your terminal is a DtermSeries i station. In
case of Series 3100 software (R5 software)
or earlier, the data for button number 98 is
not allowed to enter.
[MATWorX Ver.6 or later required]

NOTE 4: In the case of Series 3200 software (R6.1


software) or earlier, you can choose a virtual PIM when setting the station (to which
the data is copied). (A checkbox to choose
virtual PIM is displayed.)
NOTE 5: How to specify LEN numbers to set the station to which data is copied and the station
to which data is moved differs between Series 3200 software (R6.2 software) or later
and Series 3200 software (R6.1 software)
or earlier.
Software
Version

Page 90

Station Type
Single

Dterm

Virtual

Series 3200
R6.2
or
later

FP
number
+
Port
number

FP
number
+
Port
number

PIM
number
+
Port
number

Series 3200
R6.1
or
earlier

PIM
number
+
Port
number

PIM
number
+
Port
number

PIM
number
+
Port
number

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<Dterm Key Copy>
[MATWorX Ver.3 or later required]

Commands to be used: Command 90, 93

This is a function to copy the key data and the Prime


Line number of a Dterm to other Dterms.
You can print out the station number, Prime Line
number, and the key data of the copied stations.
You can copy the key data and the Prime Line number
of a DtermIP.
[MATWorX Ver.5 or later required]

NOTE 1: When you assign the following station


numbers for the copied station, you cannot
copy the button data.

Station number not yet registered

Station number for other than Dterm

The same station number as the


original copy station.

Station number already assigned for


other copied station.
[MATWorX Ver.6 or later required]

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NOTE 2: You can use button number 98 only when


your terminal is a DtermSeries i station. In
case of Series 3100 software (R5 software)
or earlier, the data for button number 98 is
not allowed to enter.
[MATWorX Ver.6 or later required]

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<Dterm Soft Key Assignment>
Commands to be used: Command 12, 90, 9A

This is a function to assign a Dterm softkey pattern to


the specified station and create a Dterm softkey pattern.
The selected Dterm softkey pattern can be set to each
call status.
A feature can be set according to the call status, with
the softkey configuration display indicated.

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<Call Pickup Group>


Commands to be used: Command 10/14, 11, 16

This is a function to assign, change and delete a Call


Pickup group using the stations assigned in the PBX.
It is also possible to assign a Call Forwarding-No
Answer, chain number to a Call Pickup group.
You can assign DtermIP stations in the Call Pickup
group.
[MATWorX Ver.5 or later required]

When using the setting method before Ver.11, you can


switch the screen by the following operations.

1. Click Switch of Setting Method button.


Switch of Setting Method dialog is displayed.
2. Check Create group after reading all the stations (Function of Ver.11 or earlier).
3. Click OK button. Confirmation message is
displayed.

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4. Click Yes button. The screen display is


switched.

If you want to return screen to former display, check


Create group without reading all the stations in the
above-mentioned procedure 2.
NOTE: When switching the screen display while
data is being edited, you must register what
is being edited in advance. If you dont
register it, what is being edited will be
deleted.

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<UCD>
Commands to be used: Command 10/14, 11,
17, 42

This is a function to create, change and delete a UCD


group using the stations assigned in the PBX.
It is also possible to determine if a UCD feature is
applied to each kind of a call which arrives on the pilot
station of a UCD group.
You can assign DtermIP stations in the UCD group.
[MATWorX Ver.5 or later required]

When using the setting method before Ver.11, you can


switch the screen by the following operations.

1. Click Switch of Setting Method button.


Switch of Setting Method dialog is displayed.
2. Check Create group after reading all the stations (Function of Ver.11 or earlier).
3. Click OK button. Confirmation message is
displayed.

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4. Click Yes button. The screen display is


switched.

If you want to return screen to former display, check


Create group without reading all the stations in the
above-mentioned procedure 2.
NOTE: When switching the screen display while
data is being edited, you must register what
is being edited in advance. If you dont
register it, what is being edited will be
deleted.

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<Station Hunting Group>


Commands to be used: Command 08, 10/14,
11, 18

This is a function to create, change and delete a Station


Hunting group using the stations assigned in the PBX.
It is also possible to assign a secretary station to a
Station Hunting group.
You can assign DtermIP stations in the Station Hunting
group.
[MATWorX Ver.5 or later required]

When using the setting method before Ver.11, you can


switch the screen by the following operations.

1. Click Switch of Setting Method button.


Switch of Setting Method dialog is displayed.
2. Check Create group after reading all the stations (Function of Ver.11 or earlier).
3. Click OK button. Confirmation message is
displayed.

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4. Click Yes button. The screen display is


switched.

If you want to return screen to former display, check


Create group without reading all the stations in the
above-mentioned procedure 2.
NOTE: When switching the screen display while
data is being edited, you must register what
is being edited in advance. If you dont
register it, what is being edited will be
deleted.

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<Download of PS Operation Data>

NOTE 1

Commands to be used: Command 1C, 1D, AE,


etc.

This is a function to download the PS operation data in


a PS data file to the PBX.
A PS operation does file stores PS operation data
which is created by downloading the data to PS using
a PS Data Set Adapter. This file has a station, . PSD
or . PD2.
NOTE 1: This Add-In does not apply to the MATWorX program for North America and EU.
NOTE 2: This Add-In may not be available depending on the type of MATWorX program.

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Trunk Menu
<Trunk Assignment>
Commands to be used: Command 05, 07, 10/
14, AA

This is a function to assign a trunk.


Using this Add-In, it is possible to assign an analog
trunk and a digital trunk.
In addition, it is also possible to assign feature data on
a digital trunk.
NOTE: In the case of Series 3200 software (R6.2
software) or later, specify FP number and
Port number for a LEN number of an analog
trunk.

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<IP Trunk Assignment>


[MATWorX Ver.4 or later required]

Commands to be used: Command 05, 06, 08,


0A, 10/14, 30, 35, 36,
42, 5B, A7, A8, AA,
BA, BB
6

This is a function to assign an IP trunk which is used


for CCIS Networking via IP/Voice over IP (H.323).
Using this Add-In, it is possible to assign data for the
IPT/VCT card, Point Code, Profile, etc.
You can assign a Virtual IPT for CCIS Networking via
IP (Peer-to-Peer connection).
[MATWorX Ver.5 or later required]

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<Trunk Data>
Commands to be used: Command 30

This is a function to assign trunk data to each trunk.


Using this Add-In, it is possible to view the same trunk
data using 2 kinds of view; Tree View and List View.
To assign trunk data, use the screen of Tree View (List
View is used only to view trunk data).

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<Trunk Route>
Commands to be used: Command 35

This is a function to assign trunk route data.


Using this Add-In, it is possible to view the same trunk
route data using 2 kinds of view; Tree View and List
View.
To assign trunk route data, use the screen of Tree View
(List View is used only to view trunk route data).

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<Copy Trunk Data>


Commands to be used: Command 30, F5 Y=2

This is a function to copy specified trunk data to


several trunks.
Using this Add-In, it is possible to copy trunk data
after listing trunk data of the copy source.

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<LCR>
Commands to be used: Command 41, 81, 85,
8A

This is a function to develop an area code for LCR


(Least Cost Routing) and add or delete digits to the
developed area code, and assign the maximum number
of digits to send a number on a line.
It is also possible to assign the TOLL RESTRICTION
PATTERN by the TRUNK RESTRICTION CLASS
shown below after extending a line number
automatically and assigning a TOLL RESTRICTION
PATTERN.
TRUNK RESTRICTION CLASSES:

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Unrestricted
Non-Restricted-1
Non-Restricted-2
Semi-Restricted-1
Semi-Restricted-2
Restricted-1
Restricted-2
Fully Restricted

(RCA)
(RCB)
(RCC)
(RCD)
(RCE)
(RCF)
(RCG)
(RCH)

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Also, you can print out the following LCR


information.

LCR group development information

Area code development information

Tenant pattern development information

Time pattern development information

Date pattern development information

Route pattern information

Toll Restriction pattern information

Deletion of digit addition pattern information

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<Digit Conversion>
[MATWorX Ver.10 or later required]

Commands to be used: Command 76

It is a function to set the Development Table to


changing the number sent from Destination into
Station Number currently used by the PBX, or
changing it into Attendant Console, TAS, Trunk Line
(Direct) Appearance, etc..
It is also possible to save at the script file of a
command code the information read from the PBX.

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Upgrade Menu
<MP Program Download (FTP)>
[MATWorX Ver.10 or later required]

Commands to be used: Command 0C, F5, F8

This is a function to download an MP program from


the optional FTP server, to specify the execution of
downloading, or to change the downloaded MP
program (Program Changeover/Changeback/Program
Version Matching).
NOTE: This Add-In cannot be used in Series 3400
software (R9 software) or earlier.

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<MP Program Download>

NOTE 1

Commands to be used: None

This is a function to download the MP program into


the MP card in the PBX.
Downloading means to write down the contents of the
MP program (load module file) from a disk file into a
flash ROM on the MP card.
NOTE 1: This Add-In does not apply to the MATWorX program for EU.
NOTE 2: MP program can be downloaded only in
the case of direct connection.
NOTE 3: This Add-In may not be available depending on the type of MATWorX program.

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<AP Program Download>


Commands to be used: Command F8, 05 Y=0

This is a function to download the AP program into the


AP card in the PBX.
Downloading means to write down the contents of the
AP program (load module file) from a disk file into a
flash ROM on the AP card.

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<CS Program Download>

NOTE 1

[MATWorX Ver.3 or later required]

Commands to be used: Command AD21,


AD22, AE00, AEB0

This is a function to download the CS program in the


Control CS, in which the latest program version is
registered, into other CSs through the MAT.
Using this Add-In, it is possible to upgrade the
program version of the existing CSs.
The result of downloading can be displayed on the
screen. Also you can print out the information.
NOTE 1: This Add-In does not apply to the MATWorX program for North America and EU.
NOTE 2: This function is effective only for the BS31.

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<Set KeyFD>

NOTE 1

Commands to be used: Command F1, F5, F8

Using this Add-In, it is possible to register the Key FD


data which is used to unbundle the software functions
of PBX into the system and also to read and delete the
registered data.
In addition to the above-mentioned Key FD data
registration function, you can perform creation of the
PBX generation file and registration of Activation
Code, for activating software key code.
[MATWorX Ver.7 or later required]

For detail operation of Set Key FD Add-In and


activation of software key code, refer to the Key FD
Operation Guide.
NOTE 1: This Add-In does not apply to the MATWorX program for North America and EU.

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NOTE 2: When registering the Key FD data which


correspond to activation of software key
code, this Add-In is available for Windows
Me/2000/XP/Windows Server 2003.
When registering the Key FD data which
does not correspond to activation of software key code, this Add-In is available
only for Windows Me.
NOTE 3: Once the Key FD data is registered, the FD
can not be used for other systems.
NOTE 4: When registering the Key FD data which
does not correspond to activation of software key code, there is a possibility that
your PC can not read out the data through
the USB port normally if a FD drive with
USB port is used. Therefore, a built-in FD
should be used for this Add-In.

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<ZT Program Download>

NOTE

[MATWorX Ver.7 or later required]

Commands to be used: Command AD21,


AD22, AE00, AEB0

This is a function to download the ZT program in the


Master ZT, in which the latest program version is
registered, into other ZTs through the MAT.
Using this Add-In, it is possible to upgrade the
program version of the existing ZTs.
The result of downloading can be displayed on the
screen. Also you can print out the information.
NOTE: This Add-In applies to the MATWorX
program for North America.

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Tool Menu
<MOC>
Commands to be used: All commands

This is a function to send/receive the data to/from the


PBX on the MOC window.
It is also possible to trace and display the trace data
which is sent from the PBX at random and store the
data into a file.
Also, it is possible to change the sizes of MOC
window screen and characters (font).
NOTE: MOC add-in cannot display the character of
Russian.
Commands to be used: CM72 Y=4,
CM74 Y=4,
CM77 Y=5,
CM9A Y=18
- MOC add-in is possible to input a
character code and to set up office data.
However, when a setting result is read from
PBX, the character equivalent to the
inputted character code is not displayed.

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- Even if it changes the character input


mode of a MOC add-in window, the
Russian character inputted in the MOC
window is not correctly set to PBX (Since
the character code of Windows differs from
the character code of PBX).
- When checking the contents registered to
PBX, you must use the MACH Script
Editor.
<Office Data Listup>
[MATWorX Ver.6.3 or later required]

Commands to be used: All commands

This is a function to read the office data registered in


PBX and save it in CSV format.
You can choose office data to be read for each PBX
service. Also, you can read it after making detailed
settings such as specifying the type and the number
range of office data for the chosen service.

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Chapter 5 Add-Ins

Installing an Add-In
The following procedure explains how to install an
existing Add-In to the MATWorX program so you can
access it from the Taskbar. By default, all Add-Ins are
installed and accessible from the Taskbar. Unless you
remove an Add-In, you will not need to perform this
procedure.
1.

Access the MATWorX Taskbar.

2.

From the Option menu, select Add-in Manager.

3.

The Add-in Manager dialog is displayed.


Add-in Manager dialog

4.

Click the Register add-in button[

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5.

The Add-in component dialog is displayed.


Add-in component dialog

6.

Select the Add-In you want to install and click


the Open button.

7.

The Add-in Manager dialog is displayed again


with the Add-In included in the list of current
Add-In modules. Notice that the Add-In also
appears under the appropriate menu item and the
floating palette on the Taskbar.

You have now successfully installed an Add-In.

Starting an Add-In
Add-Ins are accessed and run from the MATWorX
Taskbar. Simply select one from a pull-down menu or
click on a palette (button) to open the floating palette,
then select the appropriate Add-In.

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Removing an Add-In
The following procedure explains how to remove an
existing Add-In from the MATWorX Taskbar. By
default, all Add-Ins are installed and accessible from
the Taskbar. When an Add-In is removed, it is not
deleted from the program, rather it is only removed
from the Taskbar. It can be easily added back with just
a few clicks of the mouse. This way you can customize
the Taskbar with only the Add-Ins that you use on a
regular basis.
1.

Access the MATWorX Taskbar.

2.

From the Option menu, select Add-in Manager.

3.

The Add-in Manager dialog is displayed.


Add-in Manager dialog

4.

Select the Add-In module you want to remove.

5.

Click the Remove add-in button[

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6.

The Delete dialog is displayed.


Delete dialog

7.

Click Yes button.

8.

The Notice dialog is displayed informing you


that the Add-In has been successfully removed.
Add-In Removed dialog

9.

Click OK button.

10. The Add-in Manager dialog is displayed again


with the Add-In removed from the list of current
Add-In modules. Notice that the Add-In no
longer appears under the appropriate menu item
and the floating palette on the Taskbar.
You have now successfully removed an Add-In.

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Add-In Online Help


This guide provides a simple overview of the features
and capabilities of Add-Ins. For more detailed
information, including procedures and descriptions,
access the online Help for each individual Add-In.
Add-In online Help is displayed when you press F1
key, while each individual Add-In is running.
Help for Add-In dialogs is included in the MATWorX
online Help system. Refer to Chapter 8 MATWorX
Online Help for features and ways to access and print
Help topics.
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Chapter 6 MACH Script Editor

Chapter 6

MACH Script Editor

In this chapter you learn about the following:


Whats the MACH Script Editor?
Starting the MACH Script Editor
MACH Script Editor Online Help

Whats the MACH Script Editor?


The MOC Accelerated Command Heap (MACH)
Script Editor dialog is a powerful time-saving tool
that is integrated into MATWorX.
Using the MACH Script Editor, the following features
are available:
MOC Commands
Extended Command Set
For information about Extended Command Set,
refer to Appendix A Extended Command
Set.
Page 147
Scripts that combines several MOC/Extended
Commands
Sending/receiving multiple commands to/from the
PBX via the PAM by executing scripts
Reading, saving and printing scripts
MACH Script Editor dialog

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Chapter 6 MACH Script Editor

Starting the MACH Script Editor


The following procedure explains how to access and
run the MACH Script Editor from MATWorX.
1.

Access the MATWorX Taskbar.

2.

From the Tool menu, select MACH Script


Editor, or click the MACH Script Editor button
on the Taskbar.

You have now successfully launched the MACH


Script Editor dialog.

MACH Script Editor Online Help


This guide provides a simple overview to the features
and capabilities of the MACH Script Editor. For more
detailed information, including procedures and
descriptions, access the online Help for the MACH
Script Editor.
Help for the MACH Script Editor is included in the
MATWorX online Help system. Refer to Chapter 8
MATWorX Online Help for features and ways to
access and print Help topics.
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Chapter 7 Scheduler

Chapter 7

Scheduler

In this chapter you learn about the following:


Whats the Scheduler?
Starting the Scheduler
Scheduler Online Help

Whats the Scheduler?


The scheduler is an application to start a specific AddIn of MATWorX at a specified time, date or day of the
week automatically. This can be used for trouble
analysis and maintenance operation of PBX.
Using the scheduler, the following features are
available:
Enables to set a schedule to start the following
Add-Ins and applications at a specified time:
Save/Load/Verify
LEN Listup
Fault Display
AP Program Download
MACH Script Editor
Enables to verify the executed condition later by
recording the executed result in a log.
NOTE: In the following cases, the schedule is not
executed even when the specified time
comes:
When MATWorX is not started
- When you start MATWorX and the
Scheduler screen is displayed, the set
schedule is executed.
When Scheduler screen is not displayed
- When you make the Scheduler screen
displayed, the set schedule is
executed.

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When another Add-In is being used in the


same PBX alias as the one where the
schedule is set
- When processing of the Add-In being
executed is completed, the set
schedule is executed.
When a PBX alias different from the one
where the schedule is set is being used
- When the set time comes, the result of
failure is displayed in the log.
When unable to be connected PBX (for
example, when LAN/MAT cable is
disconnected or IP address/
communication speed is changed)
- When the set time comes, the result of
failure is displayed in the log.
For example, by setting the time when the AP program
is downloaded in advance, you can download a new
AP program at midnight (that is, after business hours)
even when there are no maintenance personnel. You
also can verify the executed condition later by seeing
the log where the execution result is recorded.
Also, you can make it useful for trouble analysis by
reading specific memory information periodically,
when a trouble occurred in PBX.
In addition, you can periodically check the system by
setting the time to a period such as midnight when
there is less traffic, saving all the office data
periodically and checking the differential (verifying).

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Scheduler dialog

Starting the Scheduler


The following procedure explains how to execute the
Scheduler from MATWorX.
1.

Access the MATWorX Taskbar.

2.

Select Scheduler from the Tool menu.

You have now successfully launched the Scheduler


dialog.

Scheduler Online Help


For more detailed information, including the
procedures and descriptions, access the online help for
the Scheduler.
Help for the Scheduler is included in the MATWorX
online Help system. Refer to Chapter 8 MATWorX
Online Help for features and ways to access and print
Help topics.
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Chapter 8 MATWorX Online Help

Chapter 8

MATWorX Online Help

In this chapter you learn about the following:


Online Help Features
Accessing the Online Help System
Printing Help Topics

Online Help Features


Within the online Help system, you will find a wealth
of useful information pertaining to the MATWorX
program and its tools (Add-Ins, MACH Script Editor,
and PBX Configuration Wizard). In addition, you will
find separate Help systems for each of the MATWorX
Applications (PAM). Some features include:

Help for each dialog, including a description and


purpose of the dialog and its buttons

Context-sensitive Whats This? Help for every


control (field and button) within a dialog

Tool Tips when your cursor is positioned over


active buttons

Accessing the Online Help System


There are several ways to access and use the online
Help system within MATWorX. You can display and
work in your current MATWorX dialog while a Help
window is open. You can also resize and move the
MATWorX dialog or the Help window to make it
easier to display and follow the Help procedures while
you work in MATWorX.
MATWorX provides four types of Help. These
include Main Help Contents, Dialog-level Help,
Whats This? Help, and Tool Tips.

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Chapter 8 MATWorX Online Help

Main Help Contents


To access the main Help contents, select Help
Contents F1 from the Help menu on the MATWorX
Taskbar.
Dialog-level Help
To display Help for the current MATWorX dialog,
press F1.
Whats This? Help
Whats This? Help is a means to display pop-up
information about a particular field or button within a
dialog. To display Whats This? Help for a field or
button, do one of the following:
Click the Whats This?
button on the title
bar of the dialog, then click on a field or button to
display a pop-up description of the field or button.
Position your cursor over a field or button and click
your right mouse button to display the Whats
This? floating menu.
Then click on the floating menu to display the popup description of the field or button.
Tool Tips
Tool Tips, sometimes referred to as Balloon Help,
provides a brief (one or two word) description of an
active button on a dialog or menu. To display Tool
Tips for a button, place your cursor over the button for
one or two seconds, then a small pop-up window
displays with the buttons description.

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Printing Help Topics


1.

Access the Help topic you want to print.

2.

Click the Print button or select Print Topic from


the File menu.

3.

The Print dialog is displayed.

4.

Click Print button.

Tip: You can use your right mouse button to click


inside the Help window, then click Print Topic
button. This also works for printing the contents
of a pop-up window.

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Chapter 9 Office Data Programming Tool

Chapter 9

Office Data Programming Tool

In this chapter you learn about the following:


What's Office Data Programming Tool?
Starting Office Data Programming Tool
Office Data Programming Tool Online Help
Editing an Excel file by using Office Data
Programming Tool

Whats Office Data Programming Tool?


The Office Data Programming Tool is a tool to make
customer specifications in Excel file format, the office
data programming, and the office data in CSV format,
and set the office data to PBX and output the result.
Using the Office Data Programming Tool, the
following features are available:
Enables to make the following data
Customer specifications (in Excel file
format)
Office data programming sheet (in Excel file
format)
Enables to convert office data programming sheet
(in Excel file format) to CSV file format
automatically and register it to PBX.
Enables to output the result of the office data
registered in PBX.
NOTE: The following requirements should be met to
use Office Data Programming Tool:
Available version
- Series 3800 software or later required.
Requirements on PC
- Microsoft Excel 2000 ~ 2003 should
be installed. And make macro
functions available.
- Unavailable in OS of Windows Me.

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Chapter 9 Office Data Programming Tool

Requirements for initial installation of


PBX
- Setting of office data is executed when
PBX is Off-line (SENSE (SW3) switch
on the MP card = 2).
Tip:If setting the transmission speed
with MATWorX to 19200 bps in
advance, you can reduce the time
required to register office data to
PBX.
- Before setting office data, perform
clear all system data by Command
00>1.
Tip:The initial value of office data is
not registered to PBX (This is to
reduce the time required to make
office data and register it to
PBX.).
Requirements for changing office data
under operation
- Office data can be changed even by
PBX under operation.
- Setting of office data is available
when PBX is On-line (SENSE (SW3)
switch on the MP card = 0). However,
when office data that needs
initialization is registered to PBX, you
should initialize it.
Others
- Resident System Program and system
initialized by B are unavailable.
- Registration of Key FD is unavailable.

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Office Data Programming Tool does not


check the useful range and input
requirements.
- After setting to PBX, confirm
Registration Result File (setting
failure)by using Step 5 :
Confirmation of Execution Result
dialog and make corrections
according to the failure type.
Be sure to overwrite save an Excel sheet
made and edited by Office Data
Programming Tool.
- When you change the file name and
save it by using Rename the file and
save, it can not be recognized by
Office Data Programming Tool.

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Chapter 9 Office Data Programming Tool

Procedure of Operation of Office Data


Programming Tool

Preparation

Making a folder to save office date


sheet

Step 1 : Customer Specifications

Step 2 : Office Data 1

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Step 3 : Office Data 2

Step 4 : Setting Office Data

Selecting the renge of office data


setting
Selecting an office data setteing
method
Connecting to PBX
Making office data
Registration of office data

Step 5 : Confirmation of Execution Result

Confirming office data registered to


PBX

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Chapter 9 Office Data Programming Tool

Starting Office Data Programming Tool


The following procedure explains how to execute the
Office Data Programming Tool.
1.

Launch Microsoft Windows on your PC.

2.

Select Programs/MATWorX Ver.X/OfficeData


from the Start menu.
Starting OfficeData

3.

The Office Data Programming Tool is displayed.

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Chapter 9 Office Data Programming Tool

Office Data Programming Tool Online Help


For more detailed information, including the
procedures and descriptions, access the online help for
the Office Data Programming Tool.
When displaying Help concerning Office Data
Programming Tool, click Help button on each screen.
When More Detailed Explanation is clicked, Help of
the concerned item is displayed.
Office Data Programming Tool

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Chapter 9 Office Data Programming Tool

Editing an Excel file by using Office Data


Programming Tool
An Excel file made by Office Data Programming Tool
can be stored or used as an office data programming
sheet by any electronic file in Excel file format. When
adding/changing office data after the initial
installation is over and the system operation is started
in the case of adding extensions and so on, you need to
edit Excel files to match the office data in PBX with
the stored Excel file.
Editing Excel files by using Office Data Programming
Tool is performed in the following two cases:
Case 1: Reflecting the result in the stored Excel file
after adding/changing the office data of PBX
You add/change the office data of PBX by
using CAT or MATWorX. Then, reflect the
result of addition/change in the stored Excel
file to match the office data of PBX with the
office data of the Excel file.
Case 2: Registering only the adding/changing office
data to PBX
After editing the stored Excel file by using
this tool and making the office data, register
only the adding/changing office data to PBX
by using MATWorX.
The procedures to operate Office Data Programming
Tool in each case are describes as follows.
Case 1: Reflecting the result in the stored
Excel file after adding/changing the
office data of PBX
Register the office data to PBX (operation on the site).
1.

Add/change the office data of PBX by using CAT


or MATWorX.

2.

If you have any printed office data programming


sheets (paper), record the added/changed office
data in the office data programming sheet.

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Chapter 9 Office Data Programming Tool

Correcting an Excel file (operation at the office)


3.

Correct the office data programming sheet (in


Excel file format) in accordance with what is
recorded on the office data programming sheet
(paper).
Tip: You can edit the office data programming
sheet directly on the Excel file without using
Office Data Programming Tool.

Case 2: Registering only the adding/changing office data to PBX


Tip: This case does not require clear all system data by
Command 00>1.
Making the office data Off-line (operation at the
office)
1.

Check Edit on Decision of a System Name


dialog and select the folder name that was input
at the initial installation.
Decision of a System Name - Edit

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Chapter 9 Office Data Programming Tool

2.

Click Next button.

3.

Change the office data programming sheet on


Step 3 : Office Data 2 dialog.
In this case, skip Step 2 : Office Data 1.

4.

Check Set All on Step 4 : Setting Office Data


(4-1 Setting Range of Office Data) dialog and
click Next button.
If you know which office data is changed, you can
check office data individually on Select the Set
Office Data.
Step 4 : Setting Office data
(4-1 Setting Range of Office Data)

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Chapter 9 Office Data Programming Tool

5.

Check Set Only the Edited Office Data on Step


4 : Setting Office Data (4-2 Method of Office
Data Setting) dialog and click Next button.
The edited office data shows only the office
data that is checked Edit in Procedure 1 and
changed in Procedure 3. No changes are included
in the above when an Excel file is directly edited
without using Office Data Programming Tool.
Step 4 : Setting Office Data
(4-2 Method of Office Data Setting)

NOTE:

Do not connect to PBX on Step 4 : Setting


Office Data (4-3 Connection with PBX)
dialog.

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Chapter 9 Office Data Programming Tool

Now, the office data for Edited Office Data: what is


changed is made.
Here, D:\OfficeData\OfficeData-Data01.csv
(example) is made. You register the office data made
here to PBX by using MACH Script Editor of
MATWorX.
Step 5 : Confirmation of Execution Result

Registering office data to PBX


(operation at the site)
6.

Register a CSV file automatically made in


Procedure 5 to PBX by using MACH Script
Editor of MATWorX.
MACH Script Editor Dialog

In this case, select "OfficeData


-Data01.csv".

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Chapter 9 Office Data Programming Tool

7.

When the office data that needs initialization is


registered, perform the system initialization.

Now, addition or change of the office data is


completed.

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Appendix A Extended Command Set

Appendix A

Extended Command Set

The Extended Command Set is a set of custom


commands that can be used in the MACH Script
Editor. These extended commands provide enhanced
functionality to many of the existing PBX Commands.
The purpose of the extended commands is to enable
you to quickly and easily perform complicated tasks
within a script by reducing the number of commands
you need to use.
The PBX Command Set is comprised of the
commands used with a MAT Terminal, as specified in
the Command Manual. (The commands look like:
Command 12 Y=03.)
The Extended Command Set characters are modifiers
you type in front of the PBX command in the MACH
Script Editor window. The following list represents
the Extended Command Set.
^12

Copies the Class-1 Feature assignments from


the station in the First Data field to the station
in the Second Data field.

^13

Copies the Class-2 Feature assignments from


the station in the First Data field to the station
in the Second Data field.

^90

Copies the Programmable Key assignments


from the station in the First Data field to the station in the Second Data field.

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Appendix A Extended Command Set

Page 148

?1X

(where X represents any command from the


PBX Command Set) Uses the First Data specified in the previous command as the First Data
in this command. (Leave this Second Data field
blank.)

?2X

(where X represents any command from the


PBX Command Set) Uses the Second Data,
that was specified or returned as a result of the
previous command, as the First Data in this
command. (Leave this Second Data field
blank.)

*X

(where X represents any command from the


PBX Command Set) Performs a PBX System
Reset after executing the specified command.
This operation will drop all calls, and should
not be used with modem connectionsonly
with direct connections/LAN connections.

Performs a PBX System Reset. This operation


will drop all calls, and should not be used with
modem connectionsonly with direct connections/LAN connections.

LX

(where X represents any command from the


PBX Command Set) Performs a lookup and
listing of all Second Data. (For example, L10
retrieves all LEN assignments.) This Extended
Command cannot be used with any other Extended Commands in a script; it must be the
only command line in a script.

LFX

(where X represents any command from the


PBX Command Set) Performs a filtered lookup
and listing of all existing Second Data. (For example, LF10 retrieves all existing LEN assignment data, but leaves out data for the
unassigned LENs.) This Extended Command
cannot be used with any other Extended Commands in a script; it must be the only command
line in a script.

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Appendix B Directory and File Structure

Appendix B

Directory and File Structure

Appendix B provides information about the directory


structure, files, and file locations of the MATWorX of
applications installed on your computer.
NOTE: If you changed the destination directory

or program folder name during the


installation process, the information
below may be different on your machine.
MATWorX and related applications use many
different files. The information here can be beneficial
for troubleshooting if one or more files should
accidentally become lost, corrupted, or renamed. The
following screen displays the directories and
subdirectories that contain the MATWorX application
files.
Directory and File Structure

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Appendix B Directory and File Structure

The following list represents the directories included


in the MATWorX applications.
Caution:

Do not rename any of the MATWorX


files or directories once they have
been installed on your computer.

ConfigWiz XXXXX - main directory where the


subdirectories of the Configuration Wizard are located
DATABASE - subdirectory of Config Wiz
where database files are located
DESIWorX XXXXX - main directory where the
subdirectories of the DESIWorX are located
BACKGRND - subdirectory of DESIWorX
where DESIWorXs scenes images are located
DATABASE - subdirectory of DESIWorX
where database files are located
HELP - subdirectory of DESIWorX where
Help files are located
IMAGE - subdirectory of DESIWorX where
image files are located

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Appendix B Directory and File Structure

MATWorX32 XXXXX - main directory where the


subdirectories of the Add-In files and the MATWorX
Taskbar program files are located (the name of this
directory may be different if you changed it during the
installation)
ADDINS - where Add-In files are located
DATABASE - subdirectory of Addins
where database files are located
HELP - subdirectory of Addins where Help
files are located
IMAGE - subdirectory of Addins where
image files are located
REPORT - subdirectory of Addins where
report templates are located
TR_LOG - The file of updated log
information displayed on Tracing
information window of MOC add-in is
stored.
BACKGRND - where MATWorXs scenes
images are located
WorX32 - where MATWorX Taskbar program
files and subdirectories are located
DATABASE - subdirectory of WorX32
where database files are located
HELP - subdirectory of WorX32 where
Help files are located
READER - subdirectory of WorX32 where
Adobe Acrobat Reader files are located
REPORT- subdirectory of WorX32 where
report templates are located

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Appendix B Directory and File Structure

OfficeData XXXXX - main directory where the


subdirectories of the Office Data Programming Tool
are located
BACKGRND - subdirectory of OfficeData
where Office Data Programming Tools scenes
images are located
DATABASE - subdirectory of OfficeData
where database files are located
HELP - subdirectory of OfficeData where Help
files are located
PAM XXXXX - main directory where the
subdirectories of the PAM are located
BACKGRND - subdirectory of PAM where
PAMs scenes images are located
DATABASE - subdirectory of PAM where
database files are located
HELP - subdirectory of PAM where Help files
are located

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