Anthony Mosher

9110 Erie ave

po box 604
North Beach, Maryland 20714
moshertony@gmail.com
CP (443) 624-8004
ObjectiveI am an experienced Hospitality Manager with 20 years Experience in the Hospitality industry.
Work ExperienceHooters
4/2014 - Training Hospitality Manager
As The Training Hospitality Manager my duties include establishing the restaurant business plan
by surveying restaurant demand; conferring with people in the community; identifying and
evaluating competitors; preparing financial, marketing, and sales projections, analyses, and
estimates. Meeting restaurant financial objectives; establishing banking relationships; preparing
strategic and annual forecasts and budgets; analyzing variances; initiating corrective actions;
establishing and monitoring financial controls; developing and implementing strategies to
increase average meal checks. Attracting patrons by developing and implementing marketing,
advertising, public and community relations programs; evaluating program results; identifying
and tracking changing demands. Controlling purchases and inventory; negotiating prices and
contracts; developing preferred supplier lists; reviewing and evaluating usage reports; analyzing
variances; taking corrective actions. Maintaining operations by preparing policies and standard
operating procedures; implementing production, productivity, quality, and patron-service
standards; determining and implementing system improvements. Maintaining patron satisfaction
by monitoring, evaluating, and auditing food, beverage, and service offerings; initiating
improvements; building relationships with preferred patrons. Accomplishing restaurant and bar
human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling,
coaching, counseling, and disciplining management staff; communicating job expectations;
planning, monitoring, appraising, and reviewing job contributions; planning and reviewing
compensation actions; enforcing policies and procedures. Maintaining safe, secure, and healthy
facility environment by establishing, following, and enforcing sanitation standards and
procedures; complying with health and legal regulations; maintaining security systems.

Panera Bread
11/2013 - 4/2014 Manager
My duties at Panera included but were not limited to meeting human resource objectives by
recruiting, selecting, orienting and training employees. Achieving optimal performance from
employees by communicating job expectations, scheduling, counseling, coaching, enforcing
policies and procedures and performing appraisal reviews. Controlling costs by monitoring portion
control, food preparation; minimizing waste and examine variances. Maintaining a safe, secure and
healthy environment by establishing, following and enforcing all federal and state, as well as
Panera Bread sanitation standards and procedures. Maintaining restaurant ambiance by
controlling lighting, background music, linen service, dinnerware, food presentation and overall
interior and exterior building appearance

The AMF Bowling Company, Inc.

4/2008 - 10/2013
General Manager
Laurel MD
As a GM for AMF I was responsible for managing all aspects of a high volume entertainment venue.
My duties include but are not limited to delivering exceptional customer service through execution
of the companies 7 Service Standards. Building customer relations through soliciting feedback and
addressing and resolving customer complaints. Scheduling staffing levels to appropriately meet
the needs of the business and maximize the customer experience. Facility management and
maintenance. Executing Company marketing strategies to drive sales. Maintaining the proper
atmosphere through music and video management to meet the different business needs.
Developing and maintaining league business through effective relationships with league
bowlers/officers. Reviewing financial reports including P&L statements and helping to develop
action plans to grow revenue and control expenses in order to meet or exceed annual budgets.
Team management and development including recruiting, hiring, training and scheduling of hourly
center staff. Building a strong team that will perform well together is vital. Promoting positive
employee relations including effective delegation of duties, and fostering high staff morale.
Addressing center level HR and loss prevention issues. Ensuring compliance with all applicable
occupational, health, and safety regulations and laws. Ensuring all alcoholic beverage servers are
properly trained and that the center complies with local alcohol regulations at all times. Planning
and execution of group sales and catered events. In addition to managing my center I was also the
Food and beverage champion for the Balt/Wash district. As the champion it was my responsibility to
drive sales, lower food cost of sale and ensure that inventory levels remain in line with budgets for
10 bowling centers. Analyzing sales reports and working with the management and staff of all
centers to bring the numbers in line and make sure our district leads the company in F&B.
Bradshaws Crab House
4/2004 - 2011 Asst manager
Lothian MD
Managing all aspects of the crab house including maintaining payroll and store expenses, Staffing,
Scheduling, ensuring proper sales promotional setup of store and maintenance of sales floor and
stock room, ensuring excellent customer service, and Complete opening and closing duties.
Carl Reefers
6/1999 -10/2007
Bartender/Manager
711 S. Broadway Fells Pt. MD 21231
I worked my way from doorman to manage a team of 15. I was Responsible for
promoting/advertising (including print and radio ads), scheduling, ordering, and inventory control.
Also Responsible for quality control and maintaining high energy/enthusiastic service.
Safeway
6/1994 -11/1999
Cashier
Prince Frederick MD
Majority of the time at Safeway was spent as a produce clerk. All aspects of the sales floor including
maintaining proper inventory, Maintaining a clean and safe work environment, Grocery check out,
and providing superior customer service to all customers.

Education
6/1994 Northern High School
High School
Owings - MD
College Of Southern Maryland
Some College Coursework Completed
La Plata - MD
Certifications
I am TIPS and Servsafe certified
Licensed Food And Beverage Manager
References
Reference Name:
Jeff McCabe
Reference Company
Total Image Graphics
Reference Title
Owner
Phone 443-992-5946
Type Professional
Reference Name:
Eric Fischer
Reference Company
Carl Reefers Bar and Grill
Reference Title
Bar Manager
Phone 410-499-8043
Type Professional
Reference Name:
Bill Bradshaw
Reference Company
Bradshaws Crabhouse
Reference Title
Owner
Phone 410-900-5387
Type Professional