DAVID J.

ALBERT
Maricopa, AZ 85138
https://www.linkedin.com/in/david-albert

815.302.6223
dave.albert362@gmail.com

RESULTS-DRIVEN C-LEVEL SALES & OPERATIONS EXECUTIVE

RECOGNIZED LEADER WITH SUCCESS IN MANAGEMENT OF SALES, OPERATIONS, P&L AND BUSINESS
DEVELOPMENT, DRIVING PROFITABILITY AND IMPROVEMENT STRATEGIES FOR ORGANIZATIONS
Accomplished background in analyzing environments and seizing opportunity in expansion / acquisition, while
strengthening teams from within. Influentially lead and empower teams, developing future leaders and impacting
sales team performance. Turn-around failing businesses and restore market positioning through various initiatives
and restructure efforts.

Sales & Marketing Leadership

P&L Accountability
Change & Turn-Around Management
Revenue & Profit Growth
Health & Safety Programs

Strategic Planning & Analysis

Operations Management
Team Building & Leadership
Training & Development
Budget Management & Analysis

P ROFESSIONAL E XPERIENCE
IRON MOUNTAIN/RECALL INFORMATION MANAGEMENT, Phoenix, AZ
Worlds leading provider of Information Management, products and services.

2008 to Present

Regional Director
Provided leadership and direction to sales and operations in 20+ locations throughout US and Canada, accepting full
P&L accountability in development of business and expansion of $35MM region.
Broke into new markets, growing expansion throughout major US cities, allowing organization to serve global
accounts seamlessly in Detroit, Louisville, Cincinnati, Fargo, LA, San Diego and Vancouver.
Spearheaded successful health and safety initiatives, auditing work environment for hazardous conditions, risk
and non-compliance, resulting in zero lost time injuries for 5 consecutive years.
Increased employee satisfaction, further improving organizational morale, performance and productivity through
establishment and implementation of Brambles Employee Engagement Improvement Committee.
Harvested global and national relationships, selling numerous large global and national accounts, while focused
on profitable growth strategies, resulting in deeper account penetration, as well as new logo additions.
Reduced expenses $840K year-over-year, through careful budget analysis and cost cutting initiatives that
eliminated unnecessary expenditure and combined shared resources for increased return on investment.
Turned around failing medical records operation, implementing activity measurements and improving morale,
resulting in 21% increase in gross margin year-over-year.
Improved customer satisfaction score Perfect Order above 98% through implementation and daily use of
operational metrics.
Exceeded annual targets for operating profits yearly by implementing customer loss reduction program, Zero
Adds. Redesigned labor and management structure almost eliminating the use of temporary labor.
Reversed regional negative growth to positive 6% year-over-year through analysis of customer losses and
increased sales executive effectiveness.
CULLIGAN INTERNATIONAL, Rosemont, IL

World leader in residential, commercial and industrial water treatment.

2006 to 2008

Regional Sales Director, Commercial & Industrial Sales

Oversaw territorial sales for commercial and industrial operations, managing 24 sales executives across 41 locations
across eastern and Central North America.
Instituted plan for commercial sales compensation, building motivation amongst sales teams and impacting
performance within sales department through increased productivity and profitability.
Developed commercial boot camp and quick start program, increasing product knowledge amongst new and
existing sales executives during regular training and onboarding processes.

DAVID J. ALBERT

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dave.albert362@gmail.com

CULLIGAN INTERNATIONAL (Continued)

Chosen to lead design and implementation of SalesForce CRM tool reducing time-to-close strategies in
providing management clear view of large opportunities, resulting in 26% increase in order size.
Recruited top talent, hiring 16 new representatives and increasing revenue for the region 45%.
Selected to present at Culligan World Commercial Products symposium with CEO.
IMAGETEC LP, Chicago, IL

2004 to 2005

Chicagos premiere office automation company.

Vice President, Sales

Led sales organization for 1 of Chicagos premiere office automation companies.
Increased gross profit 34% year-over-year through hands-on training of entire sales force.
Implemented CRM automation program that increased sales rep activities.
Developed and implemented 3rd sales region, expanding in Chicago market.

ADDITIONAL RELEVANT EXPERIENCE

G&K SERVICES, Chicago, IL

Global supplier of uniforms and industrial supplies.

Director, Sales
Led sales organization for the Central US, developing 9 sales managers and 50 sales reps.
Increased sales 19 % per representative in 1st year (2002) and increased national account penetration 100% quarterover-quarter.
Implemented big hits prospecting measures, increasing order size 20%.
Contributed within National Siebel (CRM) Steering Committee during design and implementation phases.
IKON OFFICE SOLUTIONS, Tampa, FL

Global provider of office automation and facilities management services.

Marketplace President & GM

Turned-around failing market and increased revenue from $7M to $80M.
Consolidated 3 competitors through merger, liquidating 11 locations into 4; decreased operational expense, while
owning market, eliminating competition and growing increased revenue with full P&L responsibility.
Led turnaround of tech services for entire State of Florida, improving operating income by $2M.
Achieved Sales Rep, Sales Manager, Leasing Branch, and Marketplace of the Year awards.
Recognized as Presidents Club winner 18 times.

E DUCATION

Bachelor of Arts, Business Administration, Marketing, Minor: Management and General Business, Western
Michigan University, Kalamazoo, MI

PROFESSIONAL DEVELOPMENT

Dale Carnegie Graduate

Time & Self-Mastery
Dimensions in Leadership
Applied Concepts: Sales
Management

Consultative Selling (Miller Heiman)

Lean Management
Spin Selling Techniques
Alco Leadership Program

T ECHNICAL S KILLS

Microsoft Office: Word / Excel / PowerPoint / Outlook, SalesForce CRM

Behavioral Interviewing
Marketplace Presidents School
Customer-Centered Selling
Six Sigma Green Belt Training