KARNATAKA STATE

OPEN UNIVERSITY

"ORGANISATIONAL CLIMATE SURVEY

A STUDY AT MYMUL, MYSORE."

A Project Report Submitted for the Partial fulfillment

of the award
of Master of Business Administration (Degree in
KSOU)

2009-10
By
M.S. Sowmya
Reg.No. 8781097
Under the guidance of

Dr. M. Mahadevaiah
INTERNAL GUIDE

Professor
Basudeva Somani College,

K.S. Jagdish
EXTERNAL GUIDE

Assistant Manger, Administration

MYMUL, Mysore.

Department of Studies & Research in Management

KSOU, Manasagongotri, Mysore - 570006

KARNATAKA STATE

OPEN UNIVERSITY

Manasagangotri, Mysore-570 006

No.KSOU/III-MBA Project Topic Approval/

/20..

Date:

To,
_______________________
_______________________
_______________________
_______________________

Sub: Approval of Project Topic

Ref: Your Letter Dated ..

With reference to the above you are hereby informed that you are permitted to do the
project work on the topic Organisational Climate Survey a Study at MYMUL Mysore.
You may proceed with project work and comply with necessary requirements.

Yours Truly

Chairman
DOS in Management

KARNATAKA STATE

OPEN UNIVERSITY

Manasagangotri, Mysore-570 006

DEPARTMENT OF COMMERCE AND MANAGEMENT

Date:

CERTIFICATE
This is to certify that Smt/Sri M.S.Sowmya bearing the register number
8781097 has successfully completed the project work on Organisational
Climate Survey a Study at MYMUL, Mysore. Under

the

guidance of

Prof /Dr /Sri /Smt Dr.M.Mahadevaiah (internal) and Prof / Dr / Sri / Smt
K,S, Jagdish (external).

The project report is submitted to the Karnataka State Open University in

partial fulfillment of the requirements for the award of Master's of Business
Administration (MBA) during 2009-10.

Prof. Jagadeesha
Chairman
Departments of studies &
Research in Management

Certificate
This is to certify that the project work entitled "Organisational climate
survey a study at MYMUL Mysore" is a bonafide work done by M.S. Sowmya
bearing Reg. No. 8781097 Karnataka State open University, Mysore-570006,
under my guidance during the period of study for " Master of Business
Administration (MBA) degree of Karnataka State Open University and that the
project report prepared has not been submitted by the candidate for the award of
any degree or diploma in any University.

K.S. Jagdish
(External Guide)
Assistant Manager, Administration,
MYMUL, Mysore.
Date:

Dr. M. Mahadevaiah
Professor
Department of Business Administration
Basudev Somani College,
Kuvempunagar, Mysore.

Certificate
This is to certify that M.S. Sowmya a final MBA Student of
Karnataka State Open University, Mysore has prepared this project report
entitled Organisational climate survey - a study at MYMUL, Mysore" Under
my degree in business administration from Karnataka State Open
University during the academic year 2010-2011

Date:
Place: Mysore.

Dr. M. Mahadevaiah
(Internal Guide)

DECLARATION
I hereby declare that this project report entitled "Organisational climate
Survey - a Study at MYMUL, Mysore has been prepared by me under the
guidance and supervision of Dr. M. Mahadevaiah, Professor of Business
Administration, Basudev Somani College, Mysore in partial fulfillment of the
requirements for the award of Master's degree in Business Administration
,Karnataka State Open University 2010-2011.
I also declare that this project report has not been submitted to any other
university or Institute for the award of any degree or diploma.

Date:
Place: Mysore.

M. S. Sowmya
Reg. No. 8781097

To,
Dr. Jagadeesh
Chairman of DOS in Management,
KSOU, Manasagangotri, Mysore.

This is to certify that the project entitled "Organisational climate survey

- a study at MYMUL, Mysore" Prepared by M.S. Sowmya bearing Roll No:
8781097 for the award of M.B.A Degree 2010-2011 under our guidance.

Internal Guide
Dr. M. Mahadevaiah
Basudev Somani College,
Kuverapunagar, Mysore.

External Guide
K.S. Jagdish
Assistant Manager,
Administration,
MYMUL, Mysore-

ACKNOWLEDGMENT
It is my privilege to extend sincere thanks to the people who have helped and"
encouraged me in completing this project work.
I wish to express my profound sense of gratitude to Dr. Jegadeesha, Professor
DOS in Management. KSOU and Dr. Yatish chandra, Lecturer, DOS in
Management, KSOU, Manasagangothri, Mysore. For their encouragement and
valuable suggestions to do my project work.
I wish to take this opportunity to express my sincere gratitude to
Dr.M.Mahadevaiah, (Internal guide). Professor of "Business Administration'
Basudev samani collage, Mysore, and Mr. K.S. Jagdish, (External guide) Assistant
Manager, (Admin) working in MYMUL for their valuable guidance and counsel.
I would like to convey my regards to our. lecturers for their best guidance in
carrying out this project work successfully.

Date:
Place:- Mysore

M.S. Sowmya
Reg no: 8781097

CONTENTS OF THE REPORT

SL
NO

CONTANTS

INTRODUCTION

COMPANY PROFILE

Page No.
1-5

6-30

Background and inception of the company

Nature of the business carried
Vision, Mission and Quality policy
Products/Services Profile
Area of operation - Regional
Ownership Pattern
Competitors Information
Infrastructural Facilities
Achievement/Award
Work flow model (End to End)
Future growth and prospects

THEORITICAL ASPECTS
Organisational climate survey

31-61

DATA COLLECATION,
ANALYSIS & INTERPRETATION

62-64

FINDINGS, SUGGESTION & CONCLUSION

ANNEXURE

65-84