Question

Reference " Babcox Wilcox Boilers Case Study"

a. What Two Year Full-time Master in Management Studies
(MMS) Degree Course were the blunders committed by
management?
b. What should have been done?
c. What is the conceptual framework to be employed in such
cases?
Enumerate the leamings from "FedEx Case Study"
With reference to `Federal Express - Quality Management Case
Study:
a. Enumerate your learnings
b. What would you recommend FedEx as the next phase
initiatives?
Assume you are getting down from your car at the airport
terminal building catching an international flight. Plot the Flow
Process Chart from entering the Terminal to putting the safety
belt on in the aircraft. Assume times and distances at each
stage. Calculate TO and CT. Suggest proposals to reduce the CT.
With reference to any one of the following which you have
carried out as assignment, enumerate your learnings. Also,
enumerate your experience (in 'n carrying out the assignment,
getting a buy-in)
Flow Process Chart
Or
Quality Function Deployment
Or
Assessing Competitiveness
By means of an illustrative example, demonstrate Kepner-Tragoe
Method of Rational Problem Solving.
Explain the Rational Managers Problem solving approach as
enunciated by Kapner & Tragoe, by means of a simple
illustrative example.
Explain using a suitable example Kepner & Tregoe Decision
making concept? Describe problem analysis sheet.
Explain `Standard Time' and its usefulness in productivity
measurement for repetitive jobs.
Explain various time allowances should
be considered for
fixing Standard Time for a job
Example
Observed time for a job = 20 minutes, working rate 80 %,
Relaxation allowance = 20%, Fatigue allowance = 20%.
Calculate `Standard Time'
Define standard Time

Exam

Apr 2010

Apr 2010
Apr 2009

Apr 2010

Apr 2009

Apr 2010
Apr 2009
Apr 2006
Apr 2008
Apr 2008
Apr 2008
Apr 2007

Kaizen and its principles.

Kaizen & 5S

Apr 2008
Apr 2007

VA and VE concepts in improving products and services. For

values to be competitive in the market. (OR)

Apr 2008, Apr

2007, Apr 2006

V.A / V.E (OR)

Value Analysis & Value engineering
You are invited by a college to speak to undergraduate students
on TQM for 30 minutes. Enumerate 15 points which you will
cover in your talk in the form of a note. [You will obviously carry
a note (which you can refer to during your talk.)]
Explain TQM approach as applied to Indian Industries and its
effectiveness! Explain how You Would make successful
implementation of TQM?
A New CEO has joined recently a FMCG unit in Mumbai. To
encourage the workers and staff in factory and other support
areas of the corporation. He wants you as a consultant to brief
him & help him to introduce TQM practice in the company.
Prepare a brief report with suitable productivity factors for
evaluation.
Explain TQM briefly.

Apr 2010

Apr 2008

Apr 2007

Apr 2006

Just in time / TQM.

Explain briefly Just in Time JIT & Lead Time

Apr 2008
Apr 2006

Work Sampling.

Apr 2008, Apr

2006

Using Sumanths model, 5 pronge approaches make a short list

for various approaches. Task based, Technology based, Material
Based, Man Based, and Techniques Based.
Explain 5-PRONGED approach of sumanth's model for
productivity improvement
Describe ILO approach to productive improvement
Discuss
ILO technique of word study'
Effective job evaluation programmed can help in improving
productivity. Explain by any one method of job evaluation.
Explain when quality goes up, then productivity also goes up.
And then cost comes down.
Define Productivity
Consider A, B, C Co, and output data for a particular time period
and input data is given below:
Output : Rs. 20,000/Input-:
a) Human- Rs. 6,000/b) Material - Rs. 4,000/c) Capital - Rs. 6,000/d) Energy - Rs. 2,000/e) Other Expenses - Rs. 1,000/Compute partial productivity indices, total factor productivity
and total productivity vague.
Measurement of productivities by 1. Partial productivities
2. Total Productivity
3. Total factor productivity
Design 10 partial productivity measures for any 1 of the
following organization:1. A 300 bed hospital

Apr 2008
Apr 2007
Apr 2008
Apr 2007
Apr 2008
Apr 2008
Apr 2008

Apr 2008

Apr 2008
Apr 2006

2. An International Airport
3. A software company providing total solutions.
Also explain how you would use Total Factor Productivity Model.
Explain how below creativity techniques help improving
productivities in large organizations (assume the size in Rs.
Sales per annum, employment)
A) Brain Storming
B) Latrel Thinking
C) Whole Brain Thinking
Brain Storming
Whole Brain Thinking
Write contributions of Josheph Juran and Deming to quality
improvement. Discuss the concepts they have propagated.
Cause and Effect Diagram
Ergonomics
Ergonomics & Productivity
Quality Circles - Structure, method of implementation, training,
facilitator.
Explain with details Quality circles (Structure, Methodology,
Status of Quality circles In India)
Structure, method, used by quality circles
Deadly
wastes types which can be eliminated or reduced
in factories and offices to improve utilization of resources.
7 problem solving tools.
KTPA method of problem solving
Explain Activity Sampling
Discuss 'Action plan' to improve productivity in service sector (IT
Call center) or in a Bank. Select suitable factor's for
Measurement of productivity.
Creativity Techniques (synctics or Delphi)
Creativity
Delphi Technique
What are the pros & cons of providing monetary & non monetary
incentives improving productivity?
Describe the concept of Learning curve. What are the
managerial uses of this concept? What are its limitations?
Pareto Analysis

Apr 2008

Apr 2006
Apr 2006
Apr 2008
Apr 2008
Apr 2008
Apr 2007
Apr 2008
Apr 2007
Apr 2006
Apr 2008
Apr 2008
Apr 2007
Apr 2007
Apr 2007
Apr 2007
Apr 2006
Apr 2006
Apr 2006
Apr 2006
Apr 2006