LIFEHOTLINE

Were Here First When Seconds Count Because Someones Life is Just One Call Ahead

UNIVERSITY OF SAINT LOUIS TUGUEGARAO

Graduate School
MASTER OF SCIENCE IN NURSING
MAJOR IN ADULTH HEALTH IN NURSING

BUSINESS PROPOSAL

LifeHotline
Were Here First When Seconds Count Because Someones
Life is Just One Call Ahead

In partial Fulfillment of the Requirements in

NURSING ENTREPRENEURSHIP

Rachell Bartolome
Ayan Janico C. Pelovello
Marlin Nouelle A. Sacramed
Marco Paul M. Velasco

May 2014

LIFEHOTLINE

Were Here First When Seconds Count Because Someones Life is Just One Call Ahead

INTRODUCTION
Emergencies and disasters can occur any time without warning. Unexpected events
might happen such as an accident or medical emergency away from home or even
within the home where specialized treatment is not available in the area, or perhaps
where the care and assistance from family is not helpful. Ones life, nowadays, is
somehow unpredictable due to a lot of health threats, vehicular accidents,
catastrophe, and unexpected events that normally take place at home such as heart
attacks, seizures, and falls. Such situations need immediate response which helps
the situation to be quickly controlled and could prevent panic, decrease the
possibility of injury, death and damage. Moreover, access to comprehensive, quality
health care services is important for the achievement of health equity and for
increasing the quality of a healthy life for everyone.
LifeHotline is committed to providing the citizens and visitors of the city of
Tuguegarao including its nearby municipalities with the fastest and most efficient
response possible to emergency calls, while ensuring the safety of its personnel. It
is our goal to contribute to the quality of life of our community by giving efficient,
reliable, courteous, responsive and professional emergency services.
Our agency functions interdependently with the government and private sectors,
working closely within an established protocol to help ensure that patients are
transported to the most appropriate facility as quickly as possible which
encompasses a range of related activities, emergency dispatch call, response to the
scene by ambulance, treatment and triage by our emergency personnel, and
transport to a care facility via ground. Importantly, it also includes medical direction
provided through pre-established medical protocols or a direct link to a hospital or
physician. In addition, witnesses and bystanders at the scene of an accident can
have access to inform our agency thus hastening the referral and transport time of
the patent to a hospital facility.
Time is the driving factor in case of emergencies and if medical attention is not
provided then and there a mishap may turn out to be fatal. The most common cases
where immediate medical attention is required are main road or highway mishaps,

LIFEHOTLINE

Were Here First When Seconds Count Because Someones Life is Just One Call Ahead

epileptic convulsions, cardiovascular seizures and major mass scale accidents.

Immediate medical help is to be provided to the victim or victims and by trained
professionals only favorably paramedics. A basic first aid is to be provided to the
patient and it can be done so effectively if a well trained technician is there. Our
agency aims to provide the help a person or many people need while stuck in an
unpleasant or unprecedented event. Such services if provided efficiently are greatly
valued and those providing the service are held in great respect.
EXECUTIVE SUMMARY
LifeHotline is the first and only dedicated "Emergency Quick Response" (EQR)
service in the Cagayan, living up to our mission and vision of providing the most
reliable and efficient emergency medical response service.
Being the only fully-equipped ambulance service to respond to life-threatening
situations, LifeHotline is the trusted industry leader. Our ambulances contains eh
latest of medical technologies giving us the pride to call it as "emergency rooms on
wheels" and our experienced, well-trained and courteous staff is always ready to
provide the best nursing and medical care. We are constantly striving to improve so
as to better serve our client communities.
At LifeHotline we pride ourselves on our rapid response to any medical emergency.
We commit our team to be on the site of incident within 30-45 minutes after the call
is dispatched, but we believe that the quicker we get there, the more lives we can
save. While the emphasis of EQR is placed on getting to the patient's side in the
fastest possible time, once there, attention and priority shifts to stabilizing and
transporting the patient to the nearest hospital or to the hospital of his choice. All
our patients are thoroughly endorsed to the receiving hospitals and to the doctorson-duty. Because of our sizeable network of doctors and hospitals, LifeHotline can
ensure that our patients will have a room and a receiving doctor the sooner he gets
there.
And if a team is not able to run for an incident, we make sure that the municipality
nearest to that place of incident is well informed. This is where our coordination with
the Local Government Unit (LGU) takes place. But our work does not end in the
transfer of information to the LGU, all nearest hospitals will be also informed about

LIFEHOTLINE

Were Here First When Seconds Count Because Someones Life is Just One Call Ahead

the current situation. We will be giving them the necessary information on what to
expect if the referred patient comes to their doors. This is for the hospital to prepare
in advance the equipment and care needed by the patient the moment he arrives.
LifeHotlinecan be of membership-based rescue service. However, to better answer
the needs of non-members, we developed the safety zone concept, thereby allowing
us to increase substantially the number of people covered while still providing the
most affordable price. In this time, we have learned to adapt very quickly to the
unique needs of each type of business and to the types of emergencies that occur
in them. These range from horrific car accidents to bombings, from heart attacks to
suicides and to the joys of delivering babies in the most unusual of working
environments. Whatever the situation, LifeHotline is always there when you most
need us.
We exclusively manage all emergency cases - as well as the clinic, dental,
diagnostics and drug testing needs of people in and out of the province.
MISSION
Life Hotline is a community-based public health and public safety service that
provides and manages the integrated prehospital care system for the town of
Sanchez Mira and nearby municipalities to improve the health of the community
VISION
Life Hotline is committed to responding to the changing needs of an expanded
service area and being a recognized leader in innovative, cost-effective, clinically
sophisticated delivery of comprehensive emergency medical services.
OBJECTIVES
1. Improve quality of care
Maintain the highest level of care. With regulation of what services that can
transport to the emergency room, LifeHotline ensures that the quality of care within
Tuguegarao and nearby municipalities are receiving the highest standards. With the
ability to transport to the nearest hospital, this ensures that the patient is being
transported to the most appropriate facility.

LIFEHOTLINE

Were Here First When Seconds Count Because Someones Life is Just One Call Ahead

2. Improved response times

When there is an emergency, it is the goal of LifeHotline to have an ambulance on
scene within 10-15 minutes.
3. Increased billing revenues
By providing non-emergency transportation and regulating what services can
transport from within the city limits, LifeHotline will gain additional revenue that are
now being sought by other ambulance services outside our area.
4. Reorganization of structure
LifeHotline could have better organization structure and employee moral with the
creation of a General manager position and changing from part time to full time
staff. This would ensure that LifeHotline would become ones primary job and
therefore their priority.

SCOPE
All ages covered.
No exclusions for pre-existing disease.
For emergency and non-emergency situations.
From initial emergency response to endorsement and take-over of receiving
hospital. Complete authority and responsibility for patient's welfare assumed
by emergency respondent during the emergency response until patient is
properly endorsed to receiving hospitals.
Emergency Quick Response (EQR) Service for a fee.
With ambulance conductions are also available upon request and for a low
cost fee.

LIFEHOTLINE

Were Here First When Seconds Count Because Someones Life is Just One Call Ahead

INDUSTRY ANALYSIS
Presently there is an alarming increase in the statistical trend of accidents
worldwide. According to the World Health Organization, road traffic injuries caused
an estimated 1.26 million deaths worldwide in the year 2010, from 1.24 million in
2000. Half of all road traffic deaths are among pedestrians, cyclists and
motorcyclists, and adults aged between 15 and 44 years account for 59% of deaths.
In the Philippines, accidents are one of the leading causes of mortality as they are
the 4th leading cause of death for all ages. The top five leading causes of death due
to injury in the Philippines, for all ages, are assault, transport accidents, accidental
drowning and submersion, intentional self-harm and accidental falls.
Emergencies may crop up anytime and anywhere. It may be a severe accident or a
flight passenger's sudden heart attack. Whatever be the nature of the emergency it
always needs help at hand and as fast as possible. This is where our agency sets in.
Time is the driving factor in case of emergencies and if medical attention is not
provided then and there a mishap may turn out to be fatal. The presence of an
emergency medical team could save a number of lives every day.
Although health promotion and disease and injury prevention should be core values
of any health system, many acute health problems will continue to occur. The
incorporation of a basic level of emergency medical care into health care systems
will continue to have a significant impact on the well-being of populations. It would
respond to the self-perceived needs of populations and decrease the long-term
human and economic costs of illness and injury. The basic but effective level of
emergency medical care our agency provides responds to perceived and actual
community needs and improves the health of populations.

LIFEHOTLINE

Were Here First When Seconds Count Because Someones Life is Just One Call Ahead

MARKETING PLAN

The marketing strategy in this type of business needs extensive promotion and
time. Steps in collaboration with the internal and external establishments must be
planned well since Life Hotline would be one of the first agencies with emergency
care service within the municipality.
The initial plan is to consult a marketing associate to inquire on strategic planning
on advertising the agency. Next is to coordinate with the officials within the private
and public sectors in the hospitals, clinics, health centers, and other establishments
within Tuguegarao City presenting the aim and signature objective of the agency to
provide a timely, fast response to emergency and acute medical cases.
Setting up a creative website presenting the vision, mission, location, and overview
and contact numbers of the agency will be done. Televisions, radio, newspapers,
and telephone directories will also be utilized thus aiding in advertising the agency
more easily. Referrals from physicians and other people within the linkages
connected to our agency would also be helpful in promoting the agency.
Strategies to carry out a timely response and an effective ambulance transport will
be executed.

LIFEHOTLINE

Were Here First When Seconds Count Because Someones Life is Just One Call Ahead

OPERATIONAL PLAN
LifeHotline is novel in that it placed a team of highly specialized paramedics in the
field, responding to the most critical calls for medical assistance, especially cases of
cardiac arrest and most frequently road accidents.
The venture will start from the immediate call coming from a witness or bystander
at the incident perse. A patient or bystander can easily access the agency via
LifeHotlines emergency telephone number (*102) for medical assistance. The
citizens or bystanders rapid responses to an accident can greatly impact the
chances of patient survival. Calls to the *102 hotline are received by professional
dispatchers who determine the most appropriate level of care needed. Call
dispatchers are trained to provide pre-arrival instructions for most medical
emergencies, and guide the caller through lifesaving steps until the Emergency
responders from LifeHotline arrives. The call dispatcher will then relay information
to the Emergency Team / paramedic team which includes the location of the
incident, the casualties and how severe the cases are. Moreover, the call dispatcher
will also contact the nearest hospital to alarm them ahead of time.
LifeHotline Emergengy Responders arrive at the incident the fastest possible,
providing immediate basic life support medical care that includes advanced first aid
and CPR/AED to stabilize the patient. Also, they provide Advanced Life Support (ALS)
services out-of-hospital emergency medical care for critical or life-threatening
injuries and illness.
Once a patient is stabilized, it is determined whether transport to a hospital or clinic
for further medical attention is needed. Transport is provided by the LifeHotlne
ambulance.
LifeHotline will also cater ambulance conduction by schedule with a fee. The
process of advance payment as what we call it starts when a customer arrives at
the agency to schedule or reserve private ambulance conduction at their date of

LIFEHOTLINE

Were Here First When Seconds Count Because Someones Life is Just One Call Ahead

choice. The agencys call dispatcher will gather data that will be relayed to the
Emergency Responders. All ambulance conduction offered by the LifeHotline will be
assisted by highly specialized paramedics.
LifeHotline will do weekly inventory of supplies and assessment of machines and
other equipments. LifeHotline assure customers that the rescue ambulance will be
regularly check for functionality and troubleshooting. Moreover, LifeHotline will
utilize latest and high standard medical equipments to assure the best quality care
service.

OPERATIONAL FLOWCHART
Caller/by-stander/customer

EMERGENCY/ NONE EMERGENCY

Data Gathering
ADVANCE PAYMENT

Call Dispatcher
call dispatcher

Emergency Responders

Assessment of environment
Assessment of casualties
Extend of damage
Triage

Provision of immediate intervention

(Ambulance conduction)

-Patients
name

-Patients
address
-Patients
condition
CASHIER
-Date and
time
advance call to the nearest hospital/ hospital of choice

Responds to incident location (3-20 mins)

*initial assessment

Patients name
Type of incident
happened
Location of
incident
Number of
casualties

relay the gathered data

LIFEHOTLINE

Were Here First When Seconds Count Because Someones Life is Just One Call Ahead

*secondary assessment

Demographic profile
Medical History
Allergies
Medications
Past medical history
Last meal taken
Event prior to incident

Transport to nearest hospital / hospital of choice

Proper endorsement of emergency responders to the receiving nurse
Direct payment / inclusion to the hospital bill

ORGANIZATIONAL PLAN
This is operated through partnership of four registered nurses equipped with the
necessary skills and knowledge to run a business in line with their profession. Duties
and responsibilities will be delegated to each staff of the company whom are
knowledgeable enough to know their designated functions for better operation.
Services will be rendered by Registered Nurses acting as Emergency Medical
Technicians (EMT)which are notified through call dispatches or message as the need
arises.
DUTIES AND RESPONSIBILITIES
POSITION
General
Manager

QUALIFICATIONS
Graduate of any

JOB DESCRIPTION
Responsible for

business related

the operational

course
With at least 2
years experience
of managerial
position
With good skills

flow of the
business
Preside business
meeting and
conference
Manage

in financial

conflicts and

planning

issues of the

SALARY RATE
P 4,000.00

LIFEHOTLINE

Were Here First When Seconds Count Because Someones Life is Just One Call Ahead

With good
commercial skills

business
Foresee the
needs of
employees
Communicates
business
partners and

Registered

With Intravenous

Nurses

Therapy Training
With Basic Life

(15)

Support and
Advance Cardiac
Life Support
training
With at least 1
year of hospital
experience in
Emergency Room
or Intensive Care
Unit
Trained in ECG
reading
Trained with AED

new lines of
products
Act as
Emergency and
non-emergency
responder (2
each shift)
Acts as
ambulance
driver (1 each
shift)
The rest acts as
relievers

P 4,000.00

With good
Call
Dispatcher
(3)

communication
skills
Computer
literate
At least

P 5,000.00

Receives calls or

medically

messages on

inclined

emergency and
non-emergency
cases
Relays
information to

LIFEHOTLINE

Were Here First When Seconds Count Because Someones Life is Just One Call Ahead

the Emergency
Responders
Relays
information to

Cashier/Su
pply
Officer (1)

P 3,500.00

the patients

With good

hospital of

communication

choice or the

skills
Computer

nearest hospital

literate
With good
inventory skills

Receives
payments and
transactions of
in and out of the
agency

ASSESSMENT OF RISK
STRENGTH OF THE BUSINESS
Our agency will be in partnership with the public and private sectors, there by
hastening communication from the spot of accident to the preferred area of referral.
The business runs 24/7 to accommodate all calls and ensure a time efficient
response within Tuguegarao City and nearby municipalities. In addition, by standers
and eye witnesses can contact our agency to aid in fast response.
The location of our agency will be at the old Paragua Building at Carig Sur,
Tuguegarao City, in front of Cagayan Valley Medical Center, to have a close contact
with one of the most sought tertiary hospital establishment.
Moreover, the staffs of the agency are equipped with trainings and eligibilities to
ensure an effective emergency response.

LIFEHOTLINE

Were Here First When Seconds Count Because Someones Life is Just One Call Ahead

WEAKNESS OF THE BUSINESS

Since the objectives our agency is giving a fast response in cases of emergency,
confirming if calls are valid will be time and supply consuming. Prank calls may be
encountered.
Responding to emergency cases during our first year of business may be difficult
especially when there are numerous calls and locations of the emergencies are far
from the agency.
Furthermore, continuous patient care may be delayed when the hospital of choice
have limited resources n responding to the case.
OPPORTUNITIES
The principal of the ventures will find linkage with the best hospitals of Tuguegarao
City such as Cagayan Valley Medical Center, St. Paul Hospital and Dr. Ronald P.
Guzman Medical Center as well as to the district hospitals of the nearby
municipalities such as Iguig, Amulung and Alcala. In doing so, transfer of critical
patients to the appropriate and or nearest healthcare facility would be accessible.
Moreover, it will seek connections to the Police Department and Fire Department.
LifeHotline will also merge with Victory liner and other private organizations.
Linkage with pharmaceutical companies and emergency medical supplies will be at
hand for constant supply of medical facilities and drugs needed to render the
quality service to our clients.
THREATS
Healthcare institutions itself will be a threat for our venture since clients may not
immediately accept the business process. They will most likely choose to go directly
to the hospital of choice for medical treatment than to contact our agency. Also,
since the business is just starting out and the business itself is new to the people,
the people might not embrace it at first.

CONTINGENCY PLAN

LIFEHOTLINE

Were Here First When Seconds Count Because Someones Life is Just One Call Ahead

LifeHotline will ensure safety especially during disasters. The agency is equipped
with fire alarm and fire extinguisher, so with a smoke detector and fire exit so that
when fire arise, security and safety of the people is ensured.
In the event of fire in facilities that can potentially store hazardous waste,
employees are instructed to activate the fire alarm in order to begin occupant
evacuation procedures. In the event of a release of hazardous chemical waste, an
immediate assessment of the spill must be made by the by the Emergency
Response Team. The assessment must be provided to the City Police Officers in
order to implement an appropriate response of internal or external emergency
response resources.
LifeHotline will take all reasonable measures necessary to ensure that fires,
explosions, and releases do not occur, recur, or spread to other hazardous materials
at the facility. The agency will provide a label in all hazardous materials handled,
used and disposed by the facilities. Since, the agency is geared with fast emergency
response team, it will be easier to address such unexpected issues and less assured
that any incident will be coordinated with the proper authorities.

DESCRIPTION OF VENTURE
Life hotline provides a majority of ambulance services. Equipment used are designed
and constructed to meet medical performance objectives and prioritize patient safety. Services
offered are designed to meet emergency cases.

LIFEHOTLINE

Were Here First When Seconds Count Because Someones Life is Just One Call Ahead

SERVICES OFFERED
SERVICES
Ambulance Transport
Oxygen support
Suctioning
First aid
Splinting
Obstetric emergency care
Poison antidote care
Vital signs taking
IV insertion
Medication administration
Defibrillation

Cost of Service
200-1000 (depending on the distance
and services given)
100
50
150
150
300
500
0
100
100
150

SUPPLIES AND EQUIPMENT

Material
Ambulance
Bag valve mask
Oxygen connecting tubes
Portable oxygen unit
Face mask
Nasal cannula
Suction machine
Suction catheters (F 5, 8, 14)
Suction rinsing water bottle
Spine board
Cervical collar
Oropharyngeal airway
Burn sheets
OB Kit:

Quantity
2
2
4
6 (2 small, 2 medium, 2 large)
4
4
2
12 (3 each size)
2
2
4
4
20

(a) large towel;

(b) receiving blanket, or equivalent;
(c) pair sterile disposable plastic or rubber
gloves;
(d)sterile gauze pads, minimum 3" x 3";
(e) Kelly clamps or sterile ties;
(f) sanitary napkins;
(f) infant bulb syringe;
(h) pair scissors (bandage or surgical blade);
(g) container with lid for carrying placenta;
(h) newborn swaddler system, i.e. space
blanket, foil swadler, or equivalent to

1
1
1
6
2
6
1
1
1
1

LIFEHOTLINE

Were Here First When Seconds Count Because Someones Life is Just One Call Ahead

retain body temperature.

Poison antidote kit
Infection control kit:
fluid resistant gowns, masks, caps, protective
eye wear
gloves

Sphygmomanometer
Stethoscope
Bio-hazard bags
Gloves
CPR Board
Automatic Defibrillator
Epi pens
Aspirin tablet
Masks
IV Cannula (g18, 19, 20, 22, 24, 26)
IV fluids
First aid kit:
(a) Wrapped oropharyngeal airways, one (1)
each, infant, child and adult sizes
(b) small dressings (sterile gauze pads,
minimum size 4x4)
(c) medium dressings, sterile, minimum size 5"
x 9"
(d) large dressings (sterile universal dressings,
minimum size 10x 3 0)
(e)rolls soft roller, self-adhering bandage,
minimum 4" x 5 yrds
(f) triangular bandages, minimum 40" wide
(g) arterial tourniquets for control of arterial
bleeding, commercial or equivalent;
(h) 2" adhesive tape, minimum 5 yards
(I) 7" bandage scissors or equivalent;

3
3
2
10
2
2
10
30
4
10 (2 each gauge)
6

(j) adult size sphygmomanometer;

(k) stethoscope;
(l) penlight-type flashlight;
(m) unbreakable container of sterile water or
saline solution,
minimum one pint (500
cc);
(n) Wrapped 3 ounce bulb syringe for
irrigation purposes;
(o) cold packs;

1
1
1
1

2
2

3
12
4
2
6
4
2
2

1
2

LIFEHOTLINE

Were Here First When Seconds Count Because Someones Life is Just One Call Ahead

(p) tube glucose based paste or equivalent;

(q) wrapped tongue depressors for glucose
administration;
(r) band-aids, minimum 3/4";
(s) mouth-to-mouth resuscitator mask with
one way valve and an oxygen port (disposable
type recommended);
(t) combination face mask/eye shield
,facemask and protective eye wear;
(u) pair disposable exam type gloves.

1
2
6
1

2
2
2

LIST OF OFFICE SUPPLIES

The table below shows the different office supplies present in our location.
Office Supplies
Cellular Phone
Computer
Fire extinguisher
Fire alarm

Quantity
5
5
2
2

PERSONNEL COMPLEMENT
The table presents the different positions in the agency and the number of
assigned staff per position.
Position
General manager
Registered nurses
Call dispatcher
Cashier

Number of personnel
1
15
3
1

LIFEHOTLINE

Were Here First When Seconds Count Because Someones Life is Just One Call Ahead

FINANCIAL STATEMENT
STATEMENT OF CHANGES IN PARTMENERS EQUITY
FOR THE YEAR ENDING DECEMBER 31 2015, 2016, 2017
RACHELL
AYAN
875,000
875,000
248,120
248,120
1,123,120
1,123,120

Capital, January 1, 2015

Initial Investment
Net Income
Total Capital
Withdrawal
Net Loss
Capital, December 31, 2015
Additional Investment
Net Income
Total Capital
Withdrawal
Net Loss
Capital, December 31, 2016
Additional Investment
Net Income
Total Capital
Withdrawal
Net Loss
Capital, December 31, 2017

Income

Services
Advance
Payments

No
te
1

MARLIN
875,000
248,120
1,123,120

PAUL
875,000
248,120
1,123,120

Total
3,500,0
992,48
4,492,4

0
1,123,120

0
1,123,120

0
1,123,120

0
1,123,120

284,215.75
1,407,335.75

284,215.75
1,407,335.75

284,215.75
1,407,335.75

284,215.75
1,407,335.75

1,136,8
5,629,3

0
1,407,335.75

0
1,407,335.75

0
1,407,335.75

0
1,407,335.75

0
5,629,3

450,044
1,857,379.75

450,044
1,857,379.75

450,044
1,857,379.75

450,044
1,857,379.75

1,800,1
7,429,51

1,857,379.75

1,857,379.75

1,857,379.75

1,857,379.75

7,429,51

STATEMENT OF CHANGES IN PARTMENERS EQUITY

FOR THE YEAR ENDING DECEMBER 31 2015, 2016, 2017
2015
2016
3,500,0
00
capital
314,
430,950
400
2,220,4
2,534,4
3,765,0
4,195,9
00
00
00
50

2017

591,900
5,577,0
00

6,168,9
00

LIFEHOTLINE

Were Here First When Seconds Count Because Someones Life is Just One Call Ahead

Gross Profit

2,534,4
00

Less:
Operating
Expenses
Supplies

Salaries
Marketing
Utilities
Rent
Expenses
Income before
taxes
Tax Expenses
Total

2,045,2
20
906,000

906,000

4
5
6

11,000
162,000
120,000

11,000
162,000
120,000

3,245,2
20

1,118,0
0
1,416,4
00
423,920
992,480

4,195,9
50

1,228,8
60
1,050,0
00
11,000
162,000
120,000

2,571,8
60
1,624,0
90
487,227
1,136,8
63

6,168,9
00

2,110,2
20
1,194,0
00
11,000
162,000
120,000

3,597,2
20
2,571,6
80
771,504
1,800,1
76

LIFEHOTLINE

Were Here First When Seconds Count Because Someones Life is Just One Call Ahead

Note 1
Service Revenues December 31, 2015
SERVICES
JA FE MA AP MA JU JU
N
B
R
R
Y
N
L

Ambulance
Transport
Oxygen support
Suctioning
First aid
Splinting
Obstetric
emergency care
Poison antidote
care
IV insertion
Medication
administration
Defibrillation
Total of CY
2015

AU
G

SE
P

OC
T

NO
V

DE
C

TOTAL
NUMBER OF
PATIENTS

180
92
219
41

2001000
100
100
150
150

Project
ed
Reven
ue
158,80
0
18,000
9,200
32,850
6,150

11

87

300

26,100

44

500

22,000

12

14

20

150

100

15,000

13

107

100

10,700

104
1,243

150

15,600
314,40
0

12

20

14

19

21

18

22

20

12

16

17

28

219

12
8
12
3

18
10
20
2

13
7
14
4

15
5
19
3

19
10
21
5

13
8
18
1

20
12
22
2

15
7
20
3

10
4
12
3

9
2
16
5

17
9
17
4

19
10
28
6

10

12

15

11

10

13

10

14

10

10

11

11

10

Cost of
Service

ADNVANCE
PAYMENTS

JA
N

FE
B

MA
R

AP
R

MA
Y

JU
N

JU
L

AU
G

SE
P

OC
T

NO
V

DE
C

TOTAL
NUMBER
OF
PATIENTS

Cost of
Service/mon
th

Individuals

10

12

12

14

15

15

15

17

17

19

19

20

185

3,000

Florida Bus
Corp

12

10, 000

Victory Liner

12

10, 000

Tuguegarao

12

10, 000

Project
ed
Reven
ue
555,00
0
120,00
0
120,00
0
120,00

LIFEHOTLINE

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Airport
USLT

12

10, 000

Provincial
Capitol

12

10, 000

Private Clinics

69

5, 000

314

10, 000

Other
Establishment
s
Total of CY
2015

Ambulance
Transport
Oxygen support
Suctioning
First aid
Splinting
Obstetric
emergency care
Poison antidote
care
IV insertion
Medication
administration
Defibrillation
Total of CY

720,00
0
2,220,0
00

628

Service Revenues December 31, 2016

SERVICES
JA FE MA AP MA
N
B
R
R
Y

0
120,00
0
120,00
0
345,00
0

JU
N

JU
L

AU
G

SE
P

OC
T

NO
V

DE
C

TOTAL
NUMBER OF
PATIENTS

20

24

24

22

24

25

21

20

25

30

21

33

289

12
5
20
3

14
7
24
4

15
8
24
6

17
9
22
7

14
4
24
9

16
6
25
8

14
9
21
5

12
7
20
6

13
5
25
4

17
10
30
7

19
12
21
7

21
11
33
10

184
93
289
76

10

11

14

103

13

64

14

12

11

13

15

17

18

17

16

10

18

26

187

10

11

15

16

115

10

12

14

11

11

15

120
1,456

Cost of
Service

2001000
100
100
150
150
300
500

Project
ed
Reven
ue
252,
200
18,400
9,300
43, 350
11, 400
26,100
22,000

100
100

18,700

150

18, 000
430,

11,500

LIFEHOTLINE

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2016

950

ADNVANCE
PAYMENTS

JA
N

FE
B

MA
R

AP
R

MA
Y

JU
N

JU
L

AU
G

SE
P

OC
T

NO
V

DE
C

TOTAL
NUMBER
OF
PATIENTS

Cost of
Service/mon
th

Individuals

20

20

22

23

24

24

24

27

28

32

33

33

310

3,000

Florida Bus
Corp

12

10, 000

Victory Liner

12

10, 000

Tuguegarao
Airport

12

10, 000

USLT

12

10, 000

Provincial
Capitol

12

10, 000

Private Clinics

10

10

10

12

12

12

113

5, 000

12

12

12

16

16

17

19

19

19

167

10, 000

Other
Establishment
s
Total of CY
2016

Ambulance

33

27

27

25

26

1,670,0
0
3,765,0
00

650

Service Revenues December 31, 2017

SERVICES
JA FE MA AP MA
N
B
R
R
Y

Project
ed
Reven
ue
930,00
0
120,00
0
120,00
0
120,00
0
120,00
0
120,00
0
565,00
0

JU
N

JU
L

AU
G

SE
P

OC
T

NO
V

DE
C

TOTAL
NUMBER OF
PATIENTS

Cost of
Service

24

25

22

25

21

28

37

320

200-

Project
ed
Reven
ue
291,00

LIFEHOTLINE

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Transport
Oxygen support
Suctioning
First aid
Splinting
Obstetric
emergency care
Poison antidote
care
IV insertion
Medication
administration
Defibrillation
Total of CY
2017

27
10
33
15

22
12
27
11

24
15
27
12

23
17
25
14

26
16
26
14

25
11
24
13

23
10
25
11

25
10
22
10

25
9
25
16

21
8
21
17

24
8
28
12

30
11
37
13

295
137
320
158

15

13

17

19

21

17

17

15

15

16

16

14

195

10

11

10

106

27

22

24

23

26

25

23

25

25

21

24

30

295

27

22

24

23

26

25

23

25

25

21

24

30

295

10

14

18

12

12

11

10

13

14

17

149

1000
100
50
150
150
300
500

58,500
53,000

100
100

29,500

150

22,350
591,
900

2270

ADNVANCE
PAYMENTS

JA
N

FE
B

MA
R

AP
R

MA
Y

JU
N

JU
L

AU
G

SE
P

OC
T

NO
V

DE
C

TOTAL
NUMBER
OF
PATIENTS

Cost of
Service/mon
th

Individuals

33

33

35

37

37

38

38

40

40

40

41

42

454

3,000

Florida Bus
Corp

12

10, 000

Victory Liner

12

10, 000

Tuguegarao
Airport

12

10, 000

USLT

12

10, 000

12

10, 000

12

12

13

13

13

17

17

17

18

18

19

20

189

5, 000

Provincial
Capitol
Private Clinics

0
29,500
6,850
48,000
23,700

29,500

Project
ed
Reven
ue
1,362,0
00
120,00
0
120,00
0
120,00
0
120,00
0
120,00
0
945,00

LIFEHOTLINE

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0
Other
Establishment 19 19
s
Total of CY
2017
Note 2 Supplies Used

Material

21

21

Quantity

21

22

24

24

26

26

26

27

276

10, 000

5,577,0
00

979

2015
Cost

Total

2016
Cost

Total

800,00
0

800,00
0

70,360

70,360

Quanti
ty
1

Ambulance

800,000

Bag valve mask

Automated Electronic
Defibrillator (AED)
Oxygen connecting
tubes
Portable oxygen unit

10
2

2,600
70,360

1,600,00
0
26,000
140,720

50

50

2,500

100

50

6 (2 xsmall,
2 small, 2
medium)

2500
(xsmall)
3500
(small)
5000
(medium
)

22,000

Face mask
Nasal cannula
Suction machine
Suction catheters (F
5, 8, 14)
Suction rinsing water
bottle

50
50
4
50

50
50
2000
50

2,500
2,500
8,000
2,500

50

100

5,000

Quant
ity
2

2,670,0
00

2017
Cost

Total

800,00
0

1,600,0
00

70,360

5,000

100

50

140,72
0
5,000

11,000

6 (2
xsmall,
2
small,
2
mediu
m)

5,000
5,000

100
100

2500
(xsmall
)
3500
(small)
5000
(mediu
m)
50
50

22,000

100
100

2500
(xsmall
)
3500
(small)
5000
(mediu
m)
50
50

100

50

5,000

100

50

5,000

100

100

10,000

100

100

10,000

5,000
5,000

LIFEHOTLINE

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Spine board
Cervical collar
Oropharyngeal
airway
OB Kit:

4
20
50

3900
250
200

15,600
5,000
10,000

3900

7,800

3900

7,800

100

200

20,000

100

200

20,000

100

500

50,000

150

500

75,000

150

500

75,000

(a) large towel;

(b) receiving blanket, or
equivalent;
(c) pair sterile
disposable plastic or
rubber gloves;
(d)sterile gauze pads,
minimum 3" x 3";
(e) Kelly clamps or
sterile ties;
(f) sanitary napkins;
(i) infant bulb syringe;
(h) pair scissors
(bandage or surgical
blade);
(j) container with lid for
carrying placenta;
(k) newborn swaddler
system, i.e. space
blanket, foil swadler,
or equivalent to
retain body
temperature.

1
1
1

50

5,000

150
sets

50

7,500

150
sets

50

7,500

Infection control kit:

fluid resistant gowns,

6
2
6
1
1
1
1

100 sets

LIFEHOTLINE

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masks, caps, protective

eye wear
gloves
Sphygmomanometer
Stethoscope
Trauma Bag
Gloves
CPR Board
Epi pens
Aspirin tablet
IV Cannula (g18, 19, 20,
22, 24, 26)
IV fluids
First aid kit:
(a) Wrapped
oropharyngeal airways,
one (1) each, infant,
child and adult sizes
(b) small dressings
(sterile gauze pads,
minimum size 4x4)
(c) medium dressings,
sterile, minimum size 5"
x 9"
(d) large dressings
(sterile universal
dressings, minimum
size 10x 3 0)
(e)rolls soft roller, selfadhering bandage,
minimum 4" x 5 yrds
(f) triangular bandages,

4
4
2
100
4
100
30
100

1,500
1,500
20,000
10
2,100
200
50
50

6,000
6,000
40,000
1,000
8,400
20,000
1,500
5,000

2
2
1
200
2
200
100
200

1,500
1,500
20, 000
10
2,100
200
50
50

3,000
3,000
20,000
2,000
4,200
40,000
5,000
10,000

2
2
1
200
2
200
100
200

1,500
1,500
20, 000
10
2,100
200
50
50

3,000
3,000
20,000
2,000
4,200
40,000
5,000
10,000

100
100 sets
3

100
500

10,000
50,000

200
200

100
500

20,000
100,000

200
200

100
500

20,000
100,000

12
4
2
6
4
2
2
1
1

LIFEHOTLINE

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minimum 40" wide

(g) arterial tourniquets
for control of arterial
bleeding, commercial or
equivalent;
(h) 2" adhesive tape,
minimum 5 yards
(I) 7" bandage scissors
or equivalent;

1
1

(j) adult size

sphygmomanometer;
(k) stethoscope;
(m) penlight-type
flashlight;
(m) unbreakable
container of sterile water
or saline solution,
minimum one pint (500
cc);
(n) Wrapped 3 ounce
bulb syringe for
irrigation purposes;
(o) cold packs;
(p) tube glucose based
paste or equivalent;
(q) wrapped tongue
depressors for glucose
administration;
(r) band-aids, minimum
3/4";
(s) mouth-to-mouth

6
1

1
2
1
2

2
2
2

LIFEHOTLINE

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resuscitator mask with

one way valve and an
Position
Monthly
oxygen
port (disposable
type recommended); Salary
(t) combination face
mask/eye shield
,facemask and
General
P
protective eye wear;
Manager
(u) pair disposable 3,500.00
Call
exam type gloves. P

Number of

Salary

Number

Salary

Number of

Salary

Employee

2015

of

2016

Employee

2017

Employe
e
1

P42,000.00

P42,000.

P42,000.0

P108,000.0

00
P108,00

0
P108,000.

Dispatcher
Total
Registered

3,000.00
P

15

Nurses
Cashier/

4,000.00
P

Supply Officer

3,000.00

Total

P 13,500

20

0
P 2,045,2
20
720,000.00
P 36,000.00

P906,000.0
0

Note 3 Salaries and Wages

18
1

23

0.00
1,228, 21
P864,00
860
0.00
P
1

00
2,110,
P1,008,00
220
0.00
P

36,000.0

36,000.00

0
P1,050,0
0

26

P1,194,00
0.00

LIFEHOTLINE

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Note 4 Marketing
Price
Radio

3,000

2015
Quantity
Amount
1
3,000

2016
Quantity
Amount
1
3,000

2017
Quantity
Amount
1
3,000

Advertisem
ent
Flyers
Tarpaulin
Total

50
3,000

100
1

5000
3,000
11,000

100
1

5000
3,000
11,000

100
1

5000
3,000
11,000

Note 5 Utilities Expenses

Electricity
Water
Gasoline
Telephone/internet
Total

2015
30,000
12,000
120,000
24,000
162,000

Note 6 Rent of building P10, 000.00/ month

Note 7 Taxes for the year is 30% of net income before taxes

2016
30,000
12,000
120,000
24,000
162,000

2017
30,000
12,000
120,000
24,000
162,000