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KUMAR
RAINA
B54:
ROLL
NO
27:
11_SOS_Week5_Application Assignment
b) Using the framework of actions & results and the concept of sphere of
influence, how do your account for the gap between expected and actual
outcomes?
Known Variables
(Effort, time, resources)
Karma
Karma Phala
ACTION
RESULTS
(Coming to me
& others)
Unknown Variables
(Some may be knowable, others remain unknown)
ACTION
EXPECTATION
Campaigns
through
will
be
RESULTS
aware 300
GAP
Around Auto
Customers
in High numbers
Leaders.
meeting
expectation
to turn up
of
Prize
5000 numbers
Customers
will Only half of the I
Distribution
get
Premium customers
felt
that
the
through
draw
enough
and
sales
increase.
lucky Coupons
than more
fuel actually
engaging
manner
will planned
after
chaos
developed due
to
abrupt
stoppage of the
Invitation to Company
scheme
Company
Company
company
officials&
more
Stadium
Arrangemen
ts
impact
Lucky officials
not
the design
in
during
the
and
and
deranged.
got
Control
Influen
ce
No
influen
ce /
Control
SPHERE
OF DETAILS
INFLUENCE
STUFF
REMARKS
CONTROL
Scheme
Future.
The
Variables
are
dignitaries,
Venue,
STUFF
UNFLUENCE
The
Variables
are
goals
in
priority)
NOT
CONTROL/INFLUENCE
Auto
Turn Up.
of
unknown
the
variables
like
traffic,
Liking
for
BPCL
c) Describe the emotions and thoughts which occurred in you as you faced
these final results and the way you acted upon them. What do they tell
you about samatvam, your ability to receive results gracefully?
Samatvam
refers
to
condition
of
stability
&
equableness
of
RESULTS
Status of my SAMATVAM
couldnt
(Samadhna
and
maintain
Shama
Shadsampat
were
missing).
Customers
must
get
coupon
and
officials
though
Lucky coupon scheme was not the couldnt judge the Pros and Cons of the
good
thing
to
do
and
deranged.
d) While you were engaged in the different stages of your project, were
you able to balance dynamically the assertive and yielding modes of
being? Give a few examples to illustrate and support your answers.
During the Project I shifted from being Assertive to Yielding and then to
Avoidance . I would not say I was successful, as I think the process was
not not conscious but automatically the modes were getting shifted to
cater to given emotions.
ASSERTIVE MODE: Initially I was very positive and working on both
Company should achieve its Goal and Customer should also be benefitted
through the Scheme. The Frame of mind was very stable and happy
AGGRESSIVE MODE: After officials asked me for abrupt stoppage of the
scheme by Sr. officials, I initially protested and wanted it to continue.
Started getting hot headed and one sided.
YIELDING: However, after noting that the croud had gone out of control
and officials decision may be correct I yielded. Emotions cooled down and
fear sank it.
AVOIDANCE: I also got rebuked by the officials I tried to avoid personal
contact and which continued for a few more days as well. A feeling of Guilt
sank in.
HIG
H
Aggressive
Assertive
( I win You
Loose)
LO
W
Avoidance
Yielding
( We both
(I Loose You
Loose)
LOW
win)
HIGH
THE EXTENT TO WHICH I ALLOW
ACHIEVE MY GOALS