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Keywords:
S atisfaction Aspects
a number of studies
INTRODUCTION
are
no
93
Result
and
revealed
that
to
improve
performance
Sector Banks.
Sector Banks.
employees of Public
position
of
employees
influenced
organizational
commitment [9].
RESEARCH METHODOLOGY
(pay
employees
94
and
fringe
participation,
performance
appraisal
and
Bank and two from Private Sector, HDFC and Axis Bank.
supervision,
workers
different
age
group,
education
level, income
training
and
pay an d
development, performance
and
the respondents.
measured with the various aspects such as, pay and fringe
SA
TABLE NO.-1
Profile of the Respondents:
S. no
Demographic profile
PSBs
PVSBs
Total
1.
Age
20-30 years
31-40 years
41 and above
22(39.29)
9(16.07)
25(44.65)
30(55.55)
19(35.18)
5(9.25)
52(47.27)
28(25.45)
30(27.27)
Gender
Male
Female
47(83.93)
9(16.07)
40(74.07)
14(25.93)
87(79.09)
23(20.91)
Marital status
Married
Unmarried
38(67.86)
18(32.14)
35(64.81)
19(35.19)
73(66.36)
37(33.64)
Qualification
Up to Graduation
Post-graduation
Professional
24(42.85)
15(26.79)
17(30.36)
15(27.77)
19(35.18)
20(37.04)
39(35.46)
34(30.91)
37(33.64)
2.
3.
4.
95
I.
According to five points scale findings of the survey are given in table no.II to XII
TABLE II
Job Satisfaction with Pay and Fringe Benefits
Public Sector Bank
Overall
t-value
Mean
3.70
S.D.
0.882
Mean
3.70
S.D.
0.872
Mean
3.70
S.D.
0.85
0.750
0.455
3.48
1.079
3.37
1.263
3.43
1.17
0.500
0.618
3.13
1.096
3.81
1.065
3.46
1.13
3.345
0.001*
Statement
I am provided with adequate
Sig. two
tailed
TABLE III
Job Satisfaction with Relation with Co-workers
PS Bank
P.V.S. Bank
Overall
t-value
Statement
I enjoy working with my co-
Sig. two
tailed
Mean
3.88
S.D.
0.764
Mean
3.63
S.D.
1.069
Mean
3.75
S.D.
0.93
1.389
0.168
4.50
5.485
3.82
1.077
4.01
3.99
1.103
0.272
workers.
My
co-workers
respect
each
96
TABLE IV
Job Satisfaction with Employees Empowerment
PS Bank
P.V.S. Bank
Overall
t-value
Statement
I am satisfied with the paper work
I handle.
I am happy with the amount of
freedom. I have to decide how I
approach my work.
I am satisfied with the amount of
resources I have to perform my
job.
I am comfortable with the amount
of discretion I have over my work.
My
employer
provides
a
comfortable work environment
that supports productive work.
I like the level of responsibility I
am given in my work.
I am satisfied with the amount of
time I have to perform various job
activities.
*indicates significant at 0.05 level
Sig. two
tailed
Mean
3.54
S.D.
1.008
Mean
3.80
S.D.
1.139
Mean
3.66
S.D.
1.08
1.272
0.206
3.45
1.143
4.04
0.971
3.74
1.10
2.916
0.004*
3.57
1.006
3.57
1.283
3.57
1.15
0.012
0.990
3.73
0.924
3.80
0.998
3.76
0.96
0.350
0.727
3.63
1.088
3.76
1.098
3.69
1.09
0.644
0.521
3.70
0.913
3.89
1.040
3.79
0.98
1.032
0.304
3.27
1.070
3.80
0.919
3.53
1.03
2.774
0.007*
P.V.S. Bank
Overall
t-value
Statement
I am satisfied with how promptly
Sig. two
tailed
Mean
3.57
S.D.
1.042
Mean
3.87
S.D.
1.001
Mean
3.72
S.D.
1.03
1.514
0.133
3.73
1.018
3.56
1.076
3.65
1.05
0.885
0.378
supervisor is
a fair and
reasonable person.
97
3.79
1.039
3.31
1.241
3.55
1.16
2.160
.033*
3.77
0.991
3.56
0.965
3.66
0.98
1.138
0.258
TABLE VI
Job Satisfaction with Performance Appraisal
PS Bank
P.V.S. Bank
Overall
t-value
Statement
My
employer
contribution
values
make
to
the
Sig. two
tailed
Mean
3.66
S.D.
1.100
Mean
3.72
S.D.
0.960
Mean
3.69
S.D.
1.03
0.312
0.756
3.52
1.911
3.57
1.075
3.544
1.13
0.260
0.760
my
department.
My organization has a fair system
of
rewarding
employee
performance.
'performance appraisal'. The result of the test reveals that
t-test has been applied to find the difference in the extent of
P.V.S. Bank
Overall
t-value
Statement
I am satisfied with how often I
create new ideas, procedures or
things.
I am satisfied with how often I
perform detailed tasks.
I feel good about how my work
can benefit other people.
I am able to improve my work
skills because of the feedback I get
about the job.
I can fully display my abilities in
Sig. two
tailed
Mean
3.54
S.D.
0.990
Mean
3.81
S.D.
1.065
Mean
3.67
S.D.
1.03
1.424
0.157
3.96
0.738
3.98
0.765
3.97
0.75
0.120
0.905
3.86
0.841
3.80
1.250
3.83
1.06
0.301
0.764
3.71
0.889
3.80
0.898
3.75
0.89
0.481
0.631
3.86
0.923
3.70
0.882
3.78
0.90
0.891
0.375
98
this job.
My job requires a good mix of my
skills.
I get a sense of satisfaction from
the work I do.
3.64
1.135
3.65
1.031
3.65
1.08
0.026
0.980
3.63
1.273
3.78
1.160
3.70
1.22
0.657
0.512
TABLE VIII
Job Satisfaction with Employee Participation
PS Bank
P.V.S. Bank
Overall
t-value
Statement
I am satisfied with how often I
Sig. two
tailed
Mean
4.02
S.D.
0.726
Mean
3.83
S.D.
1.112
Mean
3.93
S.D.
0.94
1.034
0.303
3.77
0.809
3.96
1.045
3.86
0.93
1.097
0.275
3.80
0.749
3.83
0.966
3.82
0.86
0.181
0.857
3.80
0.796
3.67
0.991
3.74
0.90
0.801
0.425
TABLE IX
Job Satisfaction with Training and Career Development
PS Bank
P.V.S. Bank
Overall
t-value
Statement
I am satisfied with on job training
Sig. two
tailed
Mean
3.38
S.D.
1.169
Mean
3.98
S.D.
0.901
Mean
3.67
S.D.
1.08
3.041
0.003*
3.39
0.947
3.81
1.260
3.60
1.13
1.990
0.049*
3.30
1.077
4.15
5.803
3.72
4.14
1.070
0.287
3.57
1.026
3.96
1.075
3.77
1.06
1.948
0.054*
job
is important to the
organization.
*indicates significant at 0.05 level.
99
The main findings of the study conducted on the topic on "Job Satisfaction among Bank Employees: A Comparative Study of
Public Sector and Private Sector Banks" are given as follows:
The study found that significant difference exists between employees of Public Sectors Banks (PSBs) and Private
Sector Banks (PVSBs) regarding pay increments. The employees of PVSBs are more satisfied with pay increments and
revision than that of PSBs employees.
No significant difference has been found regarding various aspects of relation with co -workers which indicates that
employees of both PSBs and PVSBs feel same level of satisfaction in their organization.
The study found that no significant difference exists between employees of Public Sectors Banks (PSBs) and Private
Sector Banks (PVSBs) regarding various aspect of employee empowerment except two. Employees of PVSBs are
more satisfied than the employees of PSBs regarding the statement I am happy with the amount of freedom I have to
decide how I approach my work and 'the amount of time I have to perform various job activities. Thus, in both
statements the level of satisfaction has been found more in case of employees of PVSBs than those of PSBs.
The study found that employees of both PVSBs and PSBs are satisfied with their supervision. The significant
difference has been found in the mean scores regarding the statement I am comfortable with how much direction I
receive from my boss. It indicates that employees of PSBs are more satisfied than the employees of PVSBs in this
regard.
It is clear from the mean score regarding the various aspects of performance appraisal and nature of job that there is
no significant difference between the employees of PSBs and PVSBs. It indicates that both, the employees of PSBs and
PVSBs agree that they feel satisfied in their organization regarding these two dimensions of their jobs.
The study found that significant difference exists between the employees of PSBs and PVSBs regarding various
aspects of training and development which indicates that the level of satisfaction of employees of PVSBs is more than
that of the employees of PSBs.
participation which indicates that both PSBs and PVSBs employees feel same level of satisfaction in their organization.
They agree with each of the statements concerning satisfaction with employee participation.
100
SUGGESTIONS
In the light of the findings of present study, the researcher recommends the following:
Public Sector Banks can increase the satisfaction of their employees by increasing the pay increments, and employee
empowerment.
Since the employees of PSBs have lower level of satisfaction with training and development facilities, these Banks
should take steps to improve training and opportunities for career advancement. To increase the level of satisfaction
employees of PSBs it is necessary to improve policy for career development.
Job satisfaction and dissatisfaction of Bank employees should be evaluated periodically for evolving dynamic and
pragmatic policies for organization's growth and development.
Private Sector Banks should pay attention to the extent of direction employees receive from their boss since they are
exhibiting lower level of satisfaction in this regard.
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