B2B Consulting From 1999 To 2002 January 16, 2017

Stan J.
Caterbone
ADVANCED MEDIA GROUP
Freedom From Covert Harassment &
Surveillance,
Registered in Pennsylvania
1250 Fremont Street

Lancaster, PA 17603
www.amgglobalentetainmentgroup.com
stancaterbone@gmail.com
717-528-2200
STAN J. CATERBONE and ADVANCED MEDIA GROUP

CONSULTING SCOPE OF WORK FOR B2B MAGAZINE AND STEVE SCHULZ
January 17, 2017
Design, Develop, Implement Computerized Accounting

Quickbooks System
Train Staff on Use and Manage Initial General Ledger
Work with Mr. Ed Schulz, Steve's Father, on Numbering General Ledger Accounts
Design and Develop Databases of Clients From Existing Formats
1999 to 2002
Referred by Brother Mick Schulz (LCHS Schoolmate)
I knew Steve from days at Millersville University
Average Hourly Rate Billed at $35.00/HR and was always Paid in Timely Fashion
___________/S/____________
Stan J. Caterbone, Pro Se Litigant
Freedom From Covert Harassment & Surveillance,
Registered in Pennsylvania
1250 Fremont Street

Lancaster, PA 17603
www.amgglobalentetainmentgroup.com
stancaterbone@gmail.com
717-528-2200
Notice and Disclaimer: Stan J. Caterbone and the Advanced Media Group have been slandered, defamed, and
publicly discredited since 1987 due to going public (Whistle Blower) with allegations of misconduct and fraud
within International Signal & Control, Plc. of Lancaster, Pa. (ISC pleaded guilty to selling arms to Iraq via
South Africa and a $1 Billion Fraud in 1992). Unfortunately we are forced to defend our reputation and the
truth without the aid of law enforcement and the media, which would normally prosecute and expose public
corruption. We utilize our communications to thwart further libelous and malicious attacks on our person, our
property, and our business. We continue our fight for justice through the Courts, and some communications
are a means of protecting our rights to continue our pursuit of justice. Advanced Media Group is also a
member of the media. Reply if you wish to be removed from our Contact List. How long can Lancaster County
and Lancaster City hide me and Continue to Cover-Up my Whistle Blowing of the ISC Scandel (And the Torture
from U.S. Sponsored Mind Control)?
Stan J. Caterbone and B2B
Page 1 of 22
Tuesday January 17, 2017
ACTIVE COURT CASES
J.C. No. 03-16-90005 Office of the Circuit Executive, United States Third Circuit Court of Appeals COMPLAINT OF JUDICIALMISCONDUCT OR DISABILITY re 15-3400 and 16-1149; 03-16-900046 re ALL
FEDERAL LITIGATION TO DATE
U.S. Supreme Court Case No. 16-6822 PETITION FOR WRIT OF CERTIORARI re Case No. 16-1149
MOVANT for Lisa Michelle Lambert
U.S.C.A. Third Circuit Court of Appeals Case No. 16-1149 MOVANT for Lisa Michelle Lambert;15-3400
MOVANT for Lisa Michelle Lambert;; 16-1001; 07-4474
U.S. District Court Eastern District of PA Case No. 16-4014 CATERBONE v. United States, et.al.; Case
No. 16-cv-49; 15-03984; 14-02559 MOVANT for Lisa Michelle Lambert; 05-2288; 06-4650, 08-02982;
U.S. District Court Middle District of PA Case No. 16-cv-1751 PETITION FOR HABEUS CORPUS
Commonwealth of Pennsylvania Judicial Conduct Board Case No. 2016-462 Complaint against
Lancaster County Court of Common Pleas Judge Leonard Brown III
Pennsylvania Supreme Court Case No. 353 MT 2016; 354 MT 2016; 108 MM 2016 Amicus for Kathleen Kane
Superior Court of Pennsylvania Summary Appeal Case No. CP-36-SA-0000219-2016, AMICUS for Kathleen
Kane Case No. 1164 EDA 2016; Case No. 1561 MDA 2015; 1519 MDA 2015; 16-1219 Preliminary
Injunction Case of 2016
Lancaster County Court of Common Pleas Case No. 08-13373; 15-10167; 06-03349, CI-06-03401
U.S. Bankruptcy Court for The Eastern District of Pennsylvania Case No. 16-10157
Page 2 of 22
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Steve Schulz
Publisher/CEO Keyword Communications
Even though he studied graphics and design at Millersville University, sales management quickly lured
Steve into business. "I liked the challenge, the deadlines, the excitement of working with people. Sales were
exhilarating," he remembers as he talks of days first in medical equipment, then in marketing consumer
electronics. "But during that time I still wanted to combine my graphics training with business." So when he
was offered a job to launch two business publications he jumped at it.
"They went well, maybe too well, because it was someone else's business, and it made me realize what a
person can do for himself." Thus, when an opportunity to join his friend Bill Hull in starting an ad agency
happened, they quickly created Hull & Schulz Advertising. "It let me be creative, sell, and work with artists,"
he remembers. "It married design and creative management advertising is a marvelous business."
Throughout a decade of advertising growth, warm memories of his publishing years teased at him so that in April of 2000 he went
off on his own to incorporate Keyword Communications which launched Lancaster Business2Business magazine that September.
The following September, Berks Business2Business debuted, and in June of 2002, a Chester County Business2Business was
launched followed by the Harrisburg Metro edition in January 2004. "I wanted to create a sharp magazine for area opinion makers
that would really teach about business each month and bring significant value to the desks of busy people." Steve is an active
publisher and in addition to the business side of Keyword Communications, he takes a close interest in the monthly design of each
issue. Much of Steve's time is now consumed with planning entry into new geographical markets while expanding ways for B2B to
service its existing target audience.
With all of this Steve is an audio gear-head with an exhaustive workout schedule who is happily active in the parenting of his
children Amy and Andrew.
Lancaster
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Ted Byrne
Managing Editor/Economist
Upon leaving graduate school Ted earned tenure and the chairmanship of the finance department then was
appointed senior development officer at American International College where in the school of business he
founded the Business Research Institute, the Industry/Labor/Economic Council and the
Economics/Education Council. At the same time he became an editor for Springfield/Hartford Magazine,
and an influential management consultant. He left academia to become editor/host of a New England
television business magazine then marketing manager of that PBS station.
Hired away to become marketing VP for Bank Of New England, he was subsequently recruited as CEO of a
media properties company and simultaneously a top-rated national host of an American Radio Network
weekday talk show.
Hundreds of his studies, monographs and articles have been published or broadcast. Ted was also a monthly columnist for Talkers
Magazine where he wrote, what many consider the definitive article on the Fairness Doctrine in broadcasting. Among his many
awards he includes an Emmy nomination, a shared Dupont Award, a CAPI and a CASE. He also won induction into both the
national honorary societies in Economics (Omicron Delta Epsilon) and Journalism (Pi Delta Epsilon). He has additionally studied at
Universidad Javeriana and Universidad De Los Andes in Bogota, Columbia.
"I'm so proud of B2B," Ted says. "I'd be just as pleased to distribute these magazines in New York, DC, LA or Miami. The only
difference between executive readers in those markets is that ours happen to live here. This is an intelligent and lively product. But,
"he says with a big grin," after all of these years, I'm still part of an exciting educational experience. We've found lively, expert,
writers who know how to get and hold the attention of the busiest people around."
Ted is active in civic affairs in Lancaster where he lives with his wife Rita and their very furry dog, Rocco.
Email: editor@business2businessonline.com (mailto:editor@business2businessonline.com )

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Stan
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Caterbone and B2B
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Harrisburg, PA 17111
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Steve Schulz,
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Managing Editor/Economist
editor@business2businessonline.com
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1/16/2017 7:31 PM
Keyword Communications, Inc.

Fiscal Ledger
PROFIT AND LOSS STATEMENT
TOTALS
YEAR END
Oct 2000 Thru Feb 2001

Oct '00
Nov '00
Dec '00
2000
11/16/2000
Jan '01
Feb '01
Mar '01
Apr '01
May '01
Jun '01
Jul '01
Aug '01
Sep '01
Oct '01
Nov '01
Dec '01
TOTAL
Income
601 Advertising Revenues
670 Web Advertising Revenues
22,338.50
24,054.80
88,797.70
19,251.30
15,121.05
26,325.43
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
219,041.88
-13,032.55
0.00
0.00
0.00
0.00
0.00
0.00
680 Agency Discount
-1,038.90
-1,478.70
-794.40
-4,926.62
-886.95
-2,292.36
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
690 Discounts and Allowances
-2,930.00
0.00
0.00
-2,930.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
-5,860.00
0.00
0.00
0.00
80,941.08
14,234.10
24,033.07
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
200,149.33
14
23
695 Cash Discounts

Total Income
18,369.60
22,576.10
18,456.90
21
23
22
701 Printing Lanc B2B
3,737.85
3,688.53
3,769.06
14,912.17
3,727.01
3,895.65
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
37,447.00
702 Mailing Costs Lanc B2B
1,574.15
1,543.42
1,574.05
8,755.65
1,746.51
44.31
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
19,302.12
0.00
0.00
0.00
0.00
0.00
Number of Advertisers
Cost of Goods Sold
703 Postage Lanc B2B

704 Sales Commission
0.00
0.00
0.00
0.00
1,518.00
1,030.74
1,680.00
5,768.74
2,520.00
2,452.71
0.00
16,510.19
715 Editorial Cost Lanc B2B
900.00
850.00
1,350.00
5,526.96
2,250.00
750.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
14,053.92
720 Production Services
557.26
0.00
0.00
726.86
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
1,453.72
725 Photography Expense
207.50
150.00
0.00
357.50
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
730 I-MAC Lease
796.17
365.94
365.94
1,528.05
365.94
365.94
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
3,787.98
0.00
0.00
0.00
657.18
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
1,314.36
9,290.93
7,628.63
8,739.05
38,233.11
10,609.46
7,508.61
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
94,584.29
9,078.67
14,947.47
9,717.85
42,707.97
3,624.64
16,524.46
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
105,565.04
714 Prod Labor Cost Lanc B2B
770 Web Pages Expenses

Total Cost Of Goods Sold COGS
Gross Profit
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
715.00
Expense
6999 Uncategorized Expenses
0.00
0.00
0.00
0.00
0.00
100.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
100.00
801 Sales Salaries
1,680.00
2,329.26
1,680.00
8,937.63
2,520.00
3,052.71
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
23,447.97
805 Payroll Taxes
901.80
434.87
798.44
4,031.10
1,897.47
1,235.81
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
11,195.48
810 Sales Travel/ Entertainment

820 Sales Brochures & Supplies
901 Officers Salaries
904 Clerical Services
908 Payroll Prep Expenses
910 HMO/Dental/Life Insurances
911 Liability & Auto Insurance
319.70
144.52
1,675.59
10.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
125.08
31.80
0.00
1,701.71
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
3,403.42
5,312.00
5,312.50
5,312.50
733.64
34,530.75
10,968.75
6,767.08
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
86,797.33
62.50
193.75
316.25
130.00
112.50
62.65
433.79
65.31
813.38
214.35
84.87
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
1,925.98
381.46
381.46
381.46
2,670.22
381.46
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
5,721.90
60.00
200.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
3,561.18
875.00
0.00
337.00
0.00
1,304.00
0.00
19.00
1,275.00
850.00
0.00
2,975.00
850.00
850.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
7,650.00
921 Equipment Rent
756.30
0.00
0.00
756.30
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
1,512.60
923 Leased Vehicles
500.00
500.00
500.00
1,500.00
500.00
500.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
4,000.00
3,020.00
920 Office Rent
924 Auto Expenses

926 Telephone/Fax/Cell Expenses
927 Utilities
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
2,627.00
0.00
10.00
0.00
1,510.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
720.74
751.12
208.02
4,024.09
580.76
202.97
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
8,831.91
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
8,265.25
5,479.95
0.00
0.00
162.96
162.96
95.00
190.00
929 Office Supplies
374.68
977.56
92.33
4,034.32
67.75
128.86
930 Computer & IT
461.37
0.00
288.19
2,242.28
448.00
547.39
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
43.85
0.00
0.00
339.85
69.50
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
749.20
937 Charitable Contributions
0.00
0.00
0.00
0.00
0.00
0.00
940 Professional Fees
0.00
0.00
100.00
526.96
0.00
120.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
1,173.92
935 Due & Subscriptions
960 Office Equipment Repairs

990 Interest Expense on Loans
Total Expense
Net Income
0.00
114.48
337.10
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
20.15
19.23
21.30
149.11
14.77
5.90
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
318.89
12,997.28
12,821.34
10,476.76
72.61
74,538.60
18,937.81
13,927.09
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
181,942.10
-3,918.61
2,126.13
-31,830.63
-15,313.17
2,597.37
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
-76,377.06
-758.91
0.00
Page 6 of 22
674.20
Page 7 of 22
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Page 9 of 22
Find an in-house successor
Sound Management
Rnv Clair
Page 10 of 22
Page 2 of 7
05.03.2007
By Roger Moore
was able to see the
wliolc court," Phil
W ~ ~ I Is'lys,
~ L ~spc*,ll\rng
I.
ol Ills b'ls~clb'lll cl'lys,
"something you need
[to be able] to do" as a point guard.
Instant spatial analysis was vital for
snap decisions on the court.
But in the banking days that
followed college, it was his gift for
analyzing numbers that was apyarcnr
early and turned out to bc tactically
effective in commercial Icnding. "I
can take someone's balance sheet and
income statement and understand it
in a lot shorter time than other
people," Phil says. "That was always
my primary strength. Over time, I've
had a lot of coaching to improve my
management skills."
The analytic, by contrast, came
easily and naturally. As he talks
about it, the skill sounds like the
kind of "thinking without thinking"
that Malcolm Gladwell describes in
his book Blink. Except that "I try to
not rush to judgment. I sit back and
analyze the situation, and I
determine a way to attack it in the
simplest way possible."
The
analytic
has
been
strengthened by the academic. Phil
graduated from Penn State in 1979
with a bachelor's in finance. He later
MBA
at
Penn
took
his
State / Harrisburg while working at
Fulton Bank full time ("a grind").
Like many Fulton executives, he also
graduated from the Stonier Graduate
School of Banking.
Analyst
E, Philip Wenger focuses his analytic gifts to lead Fulton's 13 community banks
naveling man
Phil Wenger joined Fulton Bank
in 1979, shortly after his graduation
from Penn State, and entered its
management training program. As the
bank has grown over these 28 years,
so have his responsibilities.
In the wake of restructuring and
promotions set in motion by Rufus
Fulton's retirement, Phil has emerged
from the ranks of Fulton Bank
executives as head of the 13
community banks owned by Fulton
Financial Corporation. His title is
senior executive vice president,
community banking group. He still
retains the post of chairman of Fulton
Bank; Craig Roda is now its president

and CEO.
What's a community banking
chief do? "I spend a lot of time going
to the banks, meeting with their
boards and meeting with their senior
management, and trying to lead them
in the direction that we want them to
be heading. [Sometimes] I'll go out
with them on a call to one of their
bigger customers.
"Yesterday, I was at Hagerstown,
Maryland, in the morning, and
then I went to Elkton, Maryland, in
the afternoon.
"Next week, I'll spend a day up
in northern New Jersey. In between
Page 11 of 22
my trips, I have lots and lots of

meetings," he laughs.
Phil is soft-spoken, thoughtful in
conversation, which he punctuates
with a rich laughter that animates his
face and fills the office.
Lucky man
Born in 1957 in Lancaster and
raised in Leola, Phil looks back on his
first half-century and says, "I've been
extremely lucky in my life. I can
absolutely say that in every stage, it
has just gotten better.
"I went to Conestoga Valley
High School. It was a great
experience and a great education. I
Page 3 of 7
05.03.2007
B~~S~NE&@BUSNE
F E B R U A R Y
2 0 0 7
Thinking. About Business.
played sports-soccer,
basketball,
and ran track. I probably didn't
apply myself as much in school as I
did in sports, but I still got good
grades. I was fortunate ..."
What he learned from basketball
was "to lead and work as a team to
create something better than what
five individuals could have created
[on their own]. The friendships and
the bonds that were created were
really special.
"I went to college, and it was
even better. Then I joined this
organization which fosters the same
kind of environment-just so lucky.
"After I started working at
Fulton Bank, I was single for a
while. And that was a great time.
Then I got married [to Kim in 19901
and had kids."
Coach Dad
As Phil grew up, his parents
"instilled incredible values that I
have hopefully been able to pass on. I
was raised in the Church of the
Brethren. I had a pretty conservative
upbringing. I don't know if strict is
practice is from 7-9. At 5:30, I'm

going to an open house at the Farm &
Home Center. I'll be there till 6:30,
then go to her practice, then drive
home after all that, grab something to
eat, and go to bed.
"Tomorrow, I'm in Delaware. 1/11
-get back at 6:30. I'll meet the kids at
the Lancaster Catholic basketball
game. We'll watch that, go home, and
go to bed.
"I get up Saturday morning, my
youngest has a basketball game at
9:OO. I'm helping to coach another
girls' team, and they have a game at
1:OO. Then my daughter has a game at
6:lO. For some reason, my son doesn't
have a game Saturday, so it's an easy
day because I only have three games
instead of four.
"Sunday, we're in charge of the
refreshment stand for all the
basketball games at Lancaster
Catholic. I'll be there at noon. Then
we have games at 3:20, 4:30, and
6:30. If they're running on time,
we'll be done around 8:OO. I'll get
home around 8:30 and have a little
dinner and go to bed.
other part: We've been a growing,

dynamic organization with lots and
lots of job opportunities."
Along the way, "I had really good
mentors and good guidance." He cites
Scott Smith, now CEO of Fulton
Financial, and Rufus Fulton, the
retired CEO, along with his parents.
His proudest accomplishments?
"My kids. That's what it's really all
about. It's incredible watching your
children do things at a high level.
"I love my work. From a job
standpoint, the greatest feeling is
when you've mentored someone or
you manage people, and they succeed
and do a great job. It's not unlike what
you do with your children."
He'd like to be remembered as "a
good husband and father."
Staying sharp
When asked how he keeps
himself in shape physically, mentally,
spiritually, and emotionally, Phil has
"found that the key to all of that is to
stay in shape physically. When I do
that, it makes me very sharp,
mentally, spiritually, and emotionally.
Page 12 of 22
"I run. I've run in the Red Rose.

I've tried to do it every year, but I've
missed a couple. I work out, I play
squash. I chase my kids around, but I
need to stop doing that."
We laugh because he's just
overtaxed a back muscle playing his
14-year-old one-on-one.
"Fitting [the running] into the
schedule is tough. So 6:00 A.M. is a
time when I can. Occasionally, 1/11
have a free lunch and do it then. I
solve a lot of problems or I analyze a
lot of things while I'm doing a 5mile run. Things really clear u p for .
me. Complicated things become a
lot simpler."
And sometimes, just for fun, he
goes to the Franklin &Marshall track
and runs fast 440s and 880s with the
young guys.
Roger Moore (moorecreatiue@comcast.net)

is a branding consultant and advertising
writer with a passion for ideas that
change behavior.
-LAAL
tZ..-L
ru-
VL
lL.
He's the
second
of four
ADVANCED
MEDIA
GROUP
children,
spaced 2 years apart. His sister, Cindy,
is older, Jay and Jim are younger; all
live in the region.
Their mother is still living, but
"my father passed away from cancer
when he was 51. He was buried on my
25th birthday. I always remember that."
Photos of Phil and Kim's three
children are prominently displayed to
the left of his desk.
"My kids are 14,11, and 7. That's
eighth, sixth, and second grade," Phil
quickly quantifies.
He speaks of them with pride and
enthusiasm and deep involvement in
their upbringing. "Our family is into
sports. All the kids play sports. We
drive all over the place to watch them.
I've coached all of my kids in soccer
and basketball."
Scheduled to the max

To demonstrate how he works
being a basketball dad into his life as
a bank executive, Phil pulled out his
pocket appointment calendar.
No, not a Blackberry or PDA.
This analyst still prefers paper.
"I'll give you a week's example.
We live below Marticville down 324.
All our kids go to school in Lancaster,
and all their activities are there. I have
a half-hour drive to and from.
"Tonight I help coach my
daughter's basketball team. Her
5~ L I I L U U ~ ~ ILIIC 5cllllt. U L ~ I I ~ lvly

;.
son
has practice on Monday and
Page 4 of 7
Wednesday; my daughter has practice
Tuesday and Thursday. My youngest
son practices on Tuesday. In between
working, I do that."
That's just basketball, mind you.
Soccer and golf have their seasons in
this family. And so does watching
Penn State football at State College.
Community service has its own
slots in the schedule. Phil is currently
on the boards of the Lancaster
Chamber, St. Anne's School, Lancaster
County Conservancy, and Lancaster
County YMCA Foundation.
Taking measure
"I've had lots of offers to
work other places," Phil reflects.
But he's "positive that I never
made the wrong decision staying
with this organization.
"What I tell our people is, 'Your
career is really a joint responsibility.
The organization has its responsibility
to provide opportunities, and you
have the responsibility to understand
what you want to do, what you have
the talents to do, and what you need
to accomplish to be able to get to the
next level.'
"We try very hard to promote
from within. We like to fill at least 75
percent of our jobs internally.
"That's part of why I've stayed is
the culture and how I fit into it. The
Page 13 of 22
05.03.2007
2 2 2 E D E N ROAD. L A N C A S T E R
TEL 7 1 7-560-8400
w w w EdenResort corn
and
Sultes
Page 5 of 7
05.03.2007
By Ted Byrne
obody buys a ticket to
a silent concert. Clair
Brothers make the
sound for 60 percent of
the world's pop-music
t times a night at live
s h o ~ r ssomewhere on earth, the Clair
Brothers of Lititz are the volume.
Some 40 years back, Roy Clair
and his brother, Gene, first set up
their one sound system at F&M in
Lancaster for Dionne Warwick, then
they did the Four Seasons. Last
month, Roy led the Lancaster
Chamber of Commerce's Excellence
Exchange at the Lancaster Country
Club. An overflow breakfast crowd
of 130 executives listened and
questioned Clair about the path to
success. His thoughts resonated
with the wallop of Elton John,
U2, Mick Jagger, Barbra Streisand,
Paul McCartney, and Elvis-all
Clair clients.
In fact, it's difficult to name a
significant musical act which
doesn't hire the Clair team,
especially now that they have offices
in Dallas, Nashville, Los Angeles,
Miami, Toronto, Japan, Switzerland,
and, of course, Lititz. Their first big
break out of Lancaster County came
when Jefferson Airplane's audio
consultant's truck broke down on its
way to Philadelphia. The band was at
its peak, and their sound company
was the industry leader. In
desperation, the promoter called in
the Clairs, but fearful of their ability,
he paced the stadium with a decibel
meter red-lined at the peak which the
company with the broken truck
consistently met ... the industry's
loudest sound. Clair smiles, "Well,
the news that xve kicked that meter up
by l5db got around the music
business-fast." It .ivas as if a new
gun had come to totr11, and he was
louder than the best.
"We got a contract to travel with
The
Seasonsand
who
Stan J.Four
Caterbone
B2Btaught us
everything we knew. They played
IanRoy ClairYoutalksHearaboutMeinternational
Now?
success and Lititz
Page 14 of 22
Page 6 of 7
CanROYClairYoutalksHearaboutMeinternational
Now?
success and Lititz
Page 15 of 22
05.03.2007
and by Roy's engineers. Everything's

self-contained, - doors slide into
cabinets. They can be rolled into
position by union workers in some
big venues or by Clair's own people
in other places. "The promoter
determines whether our things
- will
arrive by land, sea, or air. And
that's the container that shows u p
on our
And
doorstep/
business
is
good
particularly now because the music
business is in upheaval. Everyone
knows that CD sales aren't doing
Page 7 of 7
05.03.2007
WINE&
@BUSINESS
F E B R U A R Y
2 0 0 7
Thinking. About Business.
well. Recording companies, trying to

cling to their revenue streams, are
elbowing into the performer's share
of music sales. Increasingly, artists are
looking to tour receipts to keep them
in the dollars. And that money is
huge. The Rolling Stones get a million
dollars a night, guaranteed! Streisand
tickets average $800. But more tours
make the Clairs' men merry.
"We staff the average arena
with four of our people," Roy
explained. "Barbra Streisand takes
nine. Some stadiums need over ten.
At the SARS Festival in Toronto, they
closed an air base for a concert that
attracted over 600,000 people. We
sent 25 employees."
Although Roy Clair didn't
mention it, some wonder if there isn't
a market segmentation going on
which has resulted in many of the
older groups doing well in concert
and most of the younger and even
middle aged groups attracting far
fewer. Some think that Mariah Carey
is a good example. Carey sells
astonishing numbers of CDs but is
forced to avoid the large stadiums
and settle for auditoriums and even

theaters. And maybe that's because
most ticket buyers are also educated
enough or rich enough to find music
on the internet or through CD duping.
Hence, the recording companies are
more and more marketing to niche
acts that appeal to a culturally distinct
.part of the population who still see
CDs as their only music source, while
concert acts cast wider nets. It's a
theory which explains why the mostpromoted artists command small
television ratings and even smaller
concert halls. It also tends to explain
why the culture of top selling artists
and their music seems out of synch
with the mass market. If, for example,
mainly the poor buy pop records, the
music will be marketed to their tastes
and culture. And the cycle is selffulfilling. Add in the age of the baby
boomers and their relative incomes,
it's understandable that the Mariah
Careys will get compact venues and
the Billy Joels and Faith Hills will sell
out the arenas.
"It's a fact," Clair pointed out,
"that economics have the financially
strapped companies avoiding putting

a lot of money into new groups. They
invest initial dollars to get three hits,
don't pay them a lot, and then drop
them, which doesn't lead to the
greater staying power. But if I'm
asked if the older groups are that
much better, well, can you turn
Britney Spears into The Who or
Barbra Streisand?" Smiling broadly,
he answered, "Not exactly."
The strategic question that
resonates at Clair Brothers is over a
primal question, "Who is our
customer? Is it the promoter who
hires us or the ticket holder who
expects great sound at a concert?
We've decided it's the audience." And
as anyone can imagine, logistics form
the greatest tactical challenge to
mounting sound for eight concerts a
night, worldwide. The Clairs have
met that challenge by "putting the
right person in the right place" and
with praise. The entertainment
industry is fueled with praise. Roy
Clair has found that it is a key lever
to successful li~lman resource
management. "Anyone ever read
Page 16 of 22
Dale Carnegie?" he asks. "When you

meet someone, try to find something
nice about him, something nice to say,
and you will have a friend forever. It's
important to pass along deserved
compliments to our families and to
our colleagues. There's not enough
praise going around. And," he added,
"the more you praise others, the
better you will feel about yourself."
Clair Brothers now has two
companies, one that does concert
audio,. the other which designs and
installs sound systems for facilities.
How's that worked out? "We are
coming off of our best year ever," Roy
said simply.
So how has this company which
sells to the "Sex, Drugs, and Rock 'n'
Roll world stayed grounded? "How
have we avoided getting caught up in
that lifestyle? It's a challenge," Roy's
smile almost bursts. "But we have the
solution, a place we can go to
reinforce everything that's really
meaningful in life. It's called Lititz."
MUNICIPAL MARKET DATA

Municipality
Count
Adamstown
Zip Code Range
Percent of Count
19501
To
19504
0.08%
40
17501
To
17501
0.65%
Allentown
18101
To
18101
0.02%
Bainbridge
17502
To
17502
0.03%
Baltimore
21202
To
21202
0.02%
Bausman
17504
To
17504
0.03%
Bernville
19506
To
-19506
0.02%
49
17505
To
17505
0.80%
Blue Ball
17506
To
17506
0.11%
Bowmansville
17507
To
17507
0.02%
Boyertown
19512
To
19512
0.03%
27
17508
To
17508
0.44%
Buffalo
14202
To
14202
0.03%
Camp Hill
17011
To
17011
0.11%
Charolette
28202
To
28202
0.02%
Christiana
17509
To
17509
0.11%
Claymont
19703
To
-19703
0.02%
Coatesville
19320
To
19320
0.02%
Columbia
119
17512
To
17512
1.93%
Conestoga
27
17516
To
17516
0.44%
Dallas
18612
To
18612
0.03%
Dallastown
17313
To
17313
0.02%
136
17517
To
17517
2.21%
Dillsburg
17019
To
17019
0.03%
East Earl
17519
To
17519
0.11%
Akron
Bird In Hand
Brownstown
Denver
Wednesday, February 07, 2001
Page 1
Page 17 of 22

Municipality
Count
Zip Code Range
Percent of Count
East Petersburg
74
17520
To
17520
1.20%
Elizabethtown
215
17022
To
17022
3.49%
Elm
17521
To
17521
0.03%
Enola
17025
To
17025
0.02%
398
17522
To
17533
6.47%
Exton
19341
To
19341
0.03%
Florin
17552
To
17552
0.03%
Flourtown
19031
To
19031
0.02%
68
17527
To
17527
1.11%
17528
To
17528
0.02%
54
17529
To
17529
0.88%
08035
To
8035
0.02%
36
17112
To
17177
0.59%
Hershey
17033
To
17033
0.07%
Holtwood
17532
To
17532
0.13%
Honey Brook
19344
To
-19344
0.02%
Intercourse
13
17534
To
17534
0.21%
Kinzers
26
17535
To
17535
0.42%
Kirkwood
17536
To
-17536
0.02%
Lampeter
17537
To
17537
0.05%
Lancasater
17602
To
-17602
0.02%
Lancaster
2724
17601
To
17608
44.28%
Landisville
65
17538
To
17538
1.06%
Lebanon
11
17046
To
17042
0.18%
Leesport
19533
To
19533
0.02%
Ephrata
Gap
Goodville
Gordonville
Haddon Heights
Harrisburg
Page 2
Page 18 of 22

Municipality
Count
Lemoyne
Zip Code Range
Percent of Count
17043
To
17043
0.02%
162
17540
To
17540
2.63%
17339
To
17339
0.02%
Lititz
407
17543
To
17601
6.62%
Manheim
290
17545
To
17545
4.71%
Manheim Pike
17601
To
17601
0.02%
Mansfield
44907
To
44907
0.02%
36
17547
To
17547
0.59%
Martindale
17549
To
17549
0.05%
Maytown
17550
To
17550
0.07%
Mc Lean
22106
To
22106
0.02%
Mechanicsburg
17050
To
17055
0.11%
Middletown
17057
To
17057
0.10%
Millersville
62
17551
To
17551
1.01%
Mohnton
19540
To
19540
0.02%
Morgantown
19543
To
19543
0.05%
Mount Joy
17552
To
17552
0.02%
Mount Joy
157
17552
To
17552
2.55%
Mountville
58
17554
To
17554
0.94%
Mt. Joy
17552
To
-17552
0.05%
Myerstown
17067
To
17067
0.02%
Narvon
17555
To
17555
0.08%
Neffsville
17601
To
17601
0.05%
New Cumberland
17070
To
17070
0.03%
200
17557
To
17557
3.25%
Leola
Lewisberry
Marietta
New Holland
Page 3
Page 19 of 22

Municipality
Count
Zip Code Range
Percent of Count
New Providence
17560
To
17560
0.07%
New Providnce
26
17560
To
17560
0.42%
New York
10010
To
10010
0.02%
Newark
19702
To
19702
0.02%
Newmanstown
17073
To
17073
0.03%
Nottingham
19362
To
-19362
0.02%
Ocean City
08226
To
08226
0.02%
Owings Mills
21117
To
21117
0.02%
11
17562
To
17562
0.18%
Peach Bottom
17563
To
-17563
0.07%
Penryn
-17564
To
-17564
0.02%
Pequea
17565
To
17565
0.07%
Philadelphia
19103
To
19123
0.05%
Pittsburgh
15219
To
15219
0.02%
Plymouth Meeting
19462
To
19462
0.02%
132
17566
To
17566
2.15%
Raleigh
27601
To
27601
0.02%
Reading
11
19606
To
19612
0.18%
Reamstown
17567
To
17567
0.05%
Redmond
90852
To
90852
0.03%
Reinholds
17569
To
17569
0.05%
Rheems
17570
To
17570
0.10%
Rohrerstown
17603
To
17603
0.08%
Rohrerstown Road
17603
To
17603
0.02%
59
17572
To
17572
0.96%
Paradise
Quarryville
Ronks
Page 4
Page 20 of 22

Municipality
Count
Zip Code Range
Percent of Count
Salunga
17538
To
17538
0.07%
Schaefferstwn
17088
To
-17088
0.02%
Schuylkill Haven
17972
To
17972
0.02%
Shellington
17607
To
17607
0.02%
Shippensburg
17257
To
17257
0.02%
Silver Spring
17575
To
-17575
0.07%
Silver Springs
17575
To
-17575
0.02%
11
17576
To
17576
0.18%
Somerset
08873
To
8873
0.02%
Stevens
17578
To
17578
0.10%
87
17579
To
17579
1.41%
Talmage
17580
To
17580
0.07%
Terre Hill
17581
To
17581
0.03%
Troy
48084
To
48084
0.02%
Valley Forge
19482
To
19482
0.02%
Villanova
19085
To
19085
0.02%
Walbridge
43465
To
43465
0.02%
Warren
16365
To
16365
0.02%
17
17582
To
17582
0.28%
Wayne
19087
To
19087
0.02%
Wernersville
19565
To
19565
0.02%
Wescosville
18106
To
18106
0.02%
West Chester
19381
To
19381
0.02%
West Lawn
19609
To
19609
0.02%
Williamsport
17701
To
17701
0.02%
Smoketown
Strasburg
Wash Boro
Page 5
Page 21 of 22

Municipality
Count
Willow Street
89
17584
To
17584
1.45%
Wrightsville
17368
To
17368
0.02%
Wyomissing
19610
To
19610
0.05%
40
17406
To
17552
0.65%
York
TOTALS
Zip Code Range
Percent of Count
100.00%
6152
Page 6
Page 22 of 22

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702 Mailing Costs Lanc B2B

703 Postage Lanc B2B

715 Editorial Cost Lanc B2B

720 Production Services

725 Photography Expense

730 I-MAC Lease

714 Prod Labor Cost Lanc B2B

770 Web Pages Expenses

801 Sales Salaries

805 Payroll Taxes

810 Sales Travel/ Entertainment

921 Equipment Rent

923 Leased Vehicles

920 Office Rent

924 Auto Expenses

929 Office Supplies

930 Computer & IT

937 Charitable Contributions

940 Professional Fees

935 Due & Subscriptions

960 Office Equipment Repairs

Stan J. Caterbone and B2B

Tuesday January 17, 2017