ANNEX 2

UNIVERSITY OF MAURITIUS
MODULE SPECIFICATION SHEET
1.

GENERAL INFORMATION
Academic Year: 2016 - 2017
Semester(s): 1/2
Title

Human Resources and Quality

Management

2.

Code

MGT
5212

Duration (hrs)

Lectures: 45
Practicals:
Seminars:
Tutorials:
Others (Specify):
Total: 45

No of credits

PRE-REQUISITE(S)/PRE-REQUIREMENT(S)
A student will be allowed to follow module y of which module x is a pre-requisite (PR) provided Grade G or Grade E or
above has been achieved in module x.
A student will be allowed to follow module y of which module x is a pre-requirement (PQ) provided s/he has followed
module x and sat for the examinations in module x.

3.

AIMS
To better understand the nature of management
To show the importance of quality management in products and services
To establish the importance of effective HRM for quality achievement

4.
OUTLINE SYLLABUS
MGT 5212 - HUMAN RESOURCES AND QUALITY MANAGEMENT
Managing and the Environment: the Management Challenge, the Evolution of
Management Environment, Social Responsibility and Ethics, the Global Management
Environment.
Planning: Decision Making, Planning, Strategy.
Organizing: Organizational Structure and Design, Job Analysis, Design, and Redesign
Human Resource Management: Human Resource Planning, Recruitment & Selection,
Induction training.
Leading: Group Dynamics and Team Building, Motivation, Leadership, Interpersonal and
Organizational Communication.
Controlling: Control Systems, Managing Production and Operations, Managing Services,
Managing Organizational Change.

Growth, Technology and Innovation: Entrepreneurship and Growth, Technology and

Innovation.
Behavioural Issues in Quality Management: The role of management in sustaining
continuous quality improvement, Culture Change & Quality, Building Commitment for
Quality, Teamwork & Total Quality, Employee Involvement & Empowerment for
Quality, Communication for Total Quality, Quality Training.
5.

LEARNING OUTCOMES

6.

Having studied this module, the students should be able to:

Understand the importance of management and quality
Understand the need for effective HRM for quality
COORDINATORS:
Programme Coordinator

Name
Department
Building
Room Number
Phone No.
E-mail address
Consultation
Time

7.

Module Coordinator

DR ASHLEY SEEBALUCK
MANAGEMENT
NAC
1.32 B
4037568
ak.seebaluck@uom.ac.mu

LECTURER(S)

Name
Department
Building
Room Number
Phone No.
E-mail address
Contact Hours
Consultation
Time
Contact
Address
(For P/T)

8.

Area
Coordinator
(if applicable)

DR ASHLEY SEEBALUCK
MANAGEMENT
NAC
1.32 B
4037568
ak.seebaluck@uom.ac.mu
Wednesday 14.00-16.00

VENUE AND HOURS/WEEK

All lectures and/or Practicals will normally be held in Room: As per time table

9.

MODULE MAP

Wk(s)

Hrs

Theme(s)

Lecture
Title(s)

Lecturer
Initials

L, P, S, V,
T, Test

1.

The nature of management

2.

Managing the environment

3.

Planning and decision making

4.

Organising and job design

5.

Leading and motivation

6.

Controlling

7.

Managing change and growth

8.

HRM & Managing Operations

9.

Class Test

10.

Quality culture

11.

Communicating for Quality

12.

Teamwork and Quality

13.

Employee Involvement and commitment

14.

Quality control circles

15.

Training and quality

Abbreviations: L: Lectures, P: Practicals, T: Tutorials, V: Visits, S: Seminars

10.

RECOMMENDED BOOKS/JOURNALS/WEBSITES

Author
Robbins and Coulter
Besterfield et al.

Year

Title

Management
Total Quality Management

Edition

11.

ESSAY(S)/ASSIGNMENT(S)/PRACTICAL(S)

Title
1. Assignment (To be provided in week 3)
2. Test

12.

ASSESSMENT

(i)

Written Examination

Maximum Marks
20
20

Last Submission Date

Week 8
Week 9

Paper Structure
Sections (if any)

No of questions to be set: 5
No. of questions to be answered: 3

Multiple Choice Questions

Compulsory Questions (if any) 1

Exams date:

Paper Duration: 3 hours

Weighting (%): 60
Total Marks:

(ii)

Pass Marks:

Continuous Assessment

Assignment(s):
Practical(s):
Seminar(s):
Test(s):

Weighting (%)
20

20

Total Marks:
11.

OTHER INFORMATION

January 2017