Success Story
 
 
IPC The Hospitalist Company: Physician Collaboration for
Better Patient Care
Founded in 1995, with its headquarters in North
Hollywood CA, IPC The Hospitalist Company, Inc.
provides a network of over 1,400 “hospitalists” –
physicians who specialize in hospital-based, inpatient
care. Operating over 150 practice groups that
provide care in more than 500 medical facilities
across 21 states, the organization sought to enable its physicians to communicate and collaborate
in real time in order to create a more dynamic organizational structure.

“Patients receive better care when

physicians can communicate with other
physicians quickly and effectively. Organization IPC The
Hospitalist
Yammer puts our physicians in control of Industry
Company
Healthcare
the dialog and that’s what they want.”   Employees 1000+
Founded 1995
- Roie Edery, Director of Information Systems, IPC The Hospitalist Company, Inc. Net Revenues $310 M

Solution
IPC chose Yammer to facilitate its communication and collaboration initiative. The
technology has been adopted broadly across the organization, and is now a primary
communication channel for the company. Yammer continues to connect dispersed
physicians in various regions of the country, providing IPC a major differentiator from
other physician groups: a superior means of collaboration. The real-time, open nature of
Yammer enables an unrestricted, peer-level communications channel, breaking down
organizational hierarchies and fostering dialog among the company’s many clinical experts.

Results and Benefits

 Better Collaboration: IPC’s physicians find Yammer to be better than email in many
cases for obtaining advice and quick answers to questions from their physician peers.
 Flattened Hierarchy: Yammer allows the best ideas to gain momentum, regardless of
who or where they come from within the organization.
 Mobile Connectivity: IPC physicians across the U.S. can easily access company
knowledge and connect to their fellow physicians via their mobile devices.