Documente Academic
Documente Profesional
Documente Cultură
2016-17
TERM: VI
TITLE OF THE COURSE: ASSERTIVE COMMUNICATION
CREDITS: 2
Instructor:
Prof. Swatantra
Tel. Number
576
No. of Section: 1
Faculty Block and Room No.
C-103
COURSE DESCRIPTION
Communicating assertively helps in reducing stress, resolving problems (more quickly)
and enhancing productivity. The course Assertive Communication intends to develop
assertiveness skills of the participants. After providing a better understanding of their
current dominant styles, the course will pave their path towards Assertiveness. It will
also highlight the effective ways of handling other not-so-positive communication styles,
and hence will enable them to present themselves in a more positive and professional
manner.
COURSE OBJECTIVES
After completing this Course, the participants will have:
Weightage
20%
40%
40%
100%
SCHEDULE OF SESSIONS
Module I
Assertiveness Essentials
Module Objective
To discuss verbal and nonverbal aspects of basic communication styles, i. e., Aggressive,
Assertive and Passive.
Sessions and Objective
Session 1: Modes of Interactive behavior
Objective: To identify the basic kinds of communication styles, i. e., Aggressive,
Assertive and Passive
Reading: Monippally, Matthukutty M. (2013) Assertive Communication, Chapter 8 in
Business Communication : From Principles to practice, Tata McGraw-Hill, New Delhi,
pp. 113 - 129
Session 2: Nonverbal Aspect in Interactive behavior
Objective: To understand underlying nonverbal cues in different communication styles
Reading: Wood, Julia T. (2006) The Nonverbal dimension of Communication, Chapter 6
in Communication in Our Lives, Thomson Wardsworth, Australia, pp. 146 - 170
Module II
Types of Assertion for different Communication Styles
Module Objective