LG HB965DF PDF

Internal Use Only
Website http://biz.lgservice.com
SERVICE MANUAL
MODEL: HB965DF (HB965DF, SB95DF-F/W)
NETWORK BLU-RAY DISC /

DVD HOME CINEMA SYSTEM
SERVICE MANUAL
TM
MODEL: HB965DF
(HB965DF, SB95DF-F/W)
CAUTION
BEFORE SERVICING THE UNIT, READ THE SAFETY PRECAUTIONS
IN THIS MANUAL.
P/NO : AFN73671960
MARCH, 2010
CONTENTS
SECTION
SECTION
SECTION
SECTION
SECTION
1 ........ SUMMARY
2 ........ ELECTRICAL
3 ........ CABINET & MAIN CHASSIS
4 ........ BCM7630 F/E LOADER PART
5 ........ REPLACEMENT PARTS LIST
1-1
SECTION 1
SUMMARY
CONTENTS
PRODUCT SAFETY SERVICING GUIDELINES FOR BLU-RAY DISC PLAYER PRODUCTS .............. 1-3
SERVICING PRECAUTIONS .......................................................................................................................... 1-4
GENERAL SERVICING PRECAUTIONS
INSULATION CHECKING PRODEDURE
ELECTROSTATICALLY SENSITIVE (ES) DEVICES
SERVICE INFORMATION FOR EEPROM .................................................................................................... 1-5
1. DVD PART
2. MICOM PART
SOFTWARE UPGRADE .................................................................................................................................. 1-7
NETWORK UPDATE ....................................................................................................................................... 1-8
SPECIFICATIONS .......................................................................................................................................... 1-11
1-2
PRODUCT SAFETY SERVICING GUIDELINES

FOR BLU-RAY DISC PLAYER PRODUCTS
IMPORTANT SAFETY NOTICE
This manual was prepared for use only by properly trained audio-video service
technicians.
When servicing this product, under no circumstances should the original design be
modified or altered without permission from LG Corporation. All components should
be replaced only with types identical to those in the original circuit and their physical
location, wiring and lead dress must conform to original layout upon completion of
repairs.
Special components are also used to prevent x-radiation, shock and fire hazard.
These components are indicated by the letter x included in their component designators and are required to maintain safe performance. No deviations are allowed
without prior approval by LG Corporation.
Circuit diagrams may occasionally differ from the actual circuit used. This way,
implementation of the latest safety and performance improvement changes into the
set is not delayed until the new service literature is printed.
CAUTION : Do not attempt to modify this product in any way. Never perform customized installations without manufacturers approval. Unauthorized modifications
will not only void the warranty, but may lead to property damage or user injury.
Service work should be performed only after you are thoroughly familiar with these
safety checks and servicing guidelines.
GRAPHIC SYMBOLS
The exclamation point within an equilateral triangle is intended to
alert the service personnel to important safety information in the
service literature.
The lightning flash with arrowhead symbol within an equilateral
triangle is intended to alert the service personnel to the presence of
noninsulated dangerous voltage that may be of sufficient magnitude
to constitute a risk of electric shock.
The pictorial representation of a fuse and its rating within an equilateral triangle is intended to convey to the service personnel the
following fuse replacement caution notice:
CAUTION : FOR CONTINUED PROTECTION AGAINST RISK
OF FIRE, REPLACE ALL FUSES WITH THE SAME TYPE AND
RATING AS MARKED NEAR EACH FUSE.
SERVICE INFORMATION
While servicing, use an isolation transformer for protection from AC line shock. After
the original service problem has been corrected, make a check of the following:
TIPS ON PROPER INSTALLATION

1. Never install any receiver in a closed-in recess, cubbyhole, or closely fitting shelf
space over, or close to, a heat duct, or in the path of heated air flow.
2. Avoid conditions of high humidity such as: outdoor patio installations where dew
is a factor, near steam radiators where steam leakage is a factor, etc.
3. Avoid placement where draperies may obstruct venting. The customer should
also avoid the use of decorative scarves or other coverings that might obstruct
ventilation.
4. Wall- and shelf-mounted installations using a commercial mounting kit must
follow the factory-approved mounting instructions. A product mounted to a shelf
or platform must retain its original feet (or the equivalent thickness in spacers) to
provide adequate air flow across the bottom. Bolts or screws used for fasteners
must not touch any parts or wiring. Perform leakage tests on customized installations.
5. Caution customers against mounting a product on a sloping shelf or in a tilted
position, unless the receiver is properly secured.
6. A product on a roll-about cart should be stable in its mounting to the cart.
Caution the customer on the hazards of trying to roll a cart with small casters
across thresholds or deep pile carpets.
7. Caution customers against using extension cords. Explain that a forest of extensions, sprouting from a single outlet, can lead to disastrous consequences to
home and family.
FIRE AND SHOCK HAZARD

1. Be sure that all components are positioned to avoid a possibility of adjacent
component shorts. This is especially important on items trans-ported to and from
the repair shop.
2. Verify that all protective devices such as insulators, barriers, covers, shields,
strain reliefs, power supply cords, and other hardware have been reinstalled per
the original design. Be sure that the safety purpose of the polarized line plug has
not been defeated.
3. Soldering must be inspected to discover possible cold solder joints, solder
splashes, or sharp solder points. Be certain to remove all loose foreign particles.
4. Check for physical evidence of damage or deterioration to parts and components, for frayed leads or damaged insulation (including the AC cord), and
replace if necessary.
5. No lead or component should touch a high current device or a resistor rated at 1
watt or more. Lead tension around protruding metal surfaces must be avoided.
6. After reassembly of the set, always perform an AC leakage test on all exposed
metallic parts of the cabinet (the channel selector knobs, antenna terminals,
handle and screws) to be sure that set is safe to operate without danger of
electrical shock. DO NOT USE A LINE ISOLATION TRANSFORMER DURING
THIS TEST. Use an AC voltmeter having 5000 ohms per volt or more sensitivity
in the following manner: Connect a 1500 ohm, 10 watt resistor, paralleled by a
.15 mfd 150V AC type capacitor between a known good earth ground water pipe,
conduit, etc.) and the exposed metallic parts, one at a time. Measure the AC voltage across the combination of 1500 ohm resistor and .15 mfd capacitor. Reverse
the AC plug by using a non-polarized adaptor and repeat AC voltage measurements for each exposed metallic part. Voltage measured must not exceed 0.75
volts RMS. This corresponds to 0.5 milliamp AC. Any value exceeding this limit
constitutes a potential shock hazard and must be corrected immediately.
1-3
SERVICING PRECAUTIONS
CAUTION: Before servicing the BLU-RAY DISC PLAYER covered by this service data and its supplements and addends,
read and follow the SAFETY PRECAUTIONS. NOTE: if
unforeseen circumstances create conflict between the following servicing precautions and any of the safety precautions in
this publications, always follow the safety precautions.
Remember Safety First :
General Servicing Precautions
1. Always unplug the BLU-RAY DISC PLAYER AC power cord
from the AC power source before:
(1) Removing or reinstalling any component, circuit board,
module, or any other assembly.
(2) Disconnecting or reconnecting any internal electrical
plug or other electrical connection.
(3) Connecting a test substitute in parallel with an electrolytic capacitor.
Caution : A wrong part substitution or incorrect polarity installation of electrolytic capacitors may result in an
explosion hazard.
2. Do not spray chemicals on or near this BLU-RAY DISC
PLAYER or any of its assemblies.
3. Unless specified otherwise in this service data, clean electrical contacts by applying an appropriate contact cleaning
solution to the contacts with a pipe cleaner, cotton-tipped
swab, or comparable soft applicator.
Unless specified otherwise in this service data, lubrication of
contacts is not required.
4. Do not defeat any plug/socket B+ voltage interlocks with
whitch instruments covered by this service manual might be
equipped.
5. Do not apply AC power to this BLU-RAY DISC PLAYER
and / or any of its electrical assemblies unless all solidstate
device heat sinks are correctly installed.
6. Always connect the test instrument ground lead to an
appropriate ground before connecting the test instrument
positive lead. Always remove the test instrument ground
lead last.
Insulation Checking Procedure
Disconnect the attachment plug from the AC outlet and turn
the power on. Connect an insulation resistance meter (500V)
to the blades of the attachment plug. The insulation resistance
between each blade of the attachment plug and accessible
conductive parts (Note 1) should be more than 1Mohm.
Note 1 : Accessible Conductive Parts include Metal panels,
Input terminals, Earphone jacks,etc.
Electrostatically Sensitive (ES) Devices

Some semiconductor (solid state) devices can be damaged
easily by static electricity. Such components commonly are
called Electrostatically Sensitive (ES) Devices. Examples of
typical ES devices are integrated circuits and some field effect
transistors and semiconductor chip components.
The following techniques should be used to help reduce the
incidence of component damage caused by static electricity.
1. Immediately before handling any semiconductor component or semiconductor-equipped assembly, drain off any
electrostatic charge on your body by touching a known
earth ground. Alternatively, obtain and wear a commercially
available discharging wrist strap device, which should be
removed for potential shock reasons prior to applying power
to the unit under test.
2. After removing an electrical assembly equipped with ES
devices, place the assembly on a conductive surface such
as aluminum foil, to prevent electrostatic charge buildup or
exposure of the assembly.
3. Use only a grounded-tip soldering iron to solder or unsolder
ES devices.
4. Use only an anti-static solder removal device. Some solder
removal devices not classified as anti-static can generate
electrical charges sufficient to damage ES devices.
5. Do not use freon-propelled chemicals. These can generate
an electrical charge sufficient to damage ES devices.
6. Do not remove a replacement ES device from its protective
package until immediately before you are ready to install
it. (Most replacement ES devices are packaged with leads
electrically shorted together by conductive foam, aluminum
foil,or comparable conductive material).
7. Immediately before removing the protective material from
the leads of a replacement ES device, touch the protective
material to the chassis or circuit assembly into which the
device will be installed.
Caution: Be sure no power is applied to the chassis or circuit, and observe all other safety precautions.
8. Minimize bodily motions when handling unpackaged
replacement ES devices. (Normally harmless motion such
as the brushing together of your clothes fabric or the lifting
of your foot from a carpeted floor can generate static electricity sufficient to damage an ES device.)
1-4
SERVICE INFORMATION FOR EEPROM

1. DVD PART
POWER ON
FLD NO DISK or OPEN status.

DETECT NEW EEPROM (OPTION EDIT SCREEN)
Remote control
Pause key-->1-->4-->7-->2 in order.
Press number 0~9, Press character

A~F (1~6 for a while)
Use arrow key (

) to
move to appropriate position and
make changes
Press pause key once
Change will be applied

when power
OFF-->ON.
Option Edit
Byte No.
[00]
[08]
[16]
[24]
* Refer to the Difference Option Table
Byte0
**
A0
02
00
Byte1
**
**
00
00
Byte2
**
03
00
00
Byte3
**
32
00
00
Byte4
0B
00
02
00
Byte5
73
00
00
00
Byte6
EB
00
00
00
Byte7
4E
00
00
00
Press UP/DOWN to change the value.

Press LEFT/RIGHT and A(Up)/D(Down) to move the cursor.
Press PAUSE to store and exit.
* Difference Option Table - 1

Applicable
Model*
Byte No.
Byte0
Byte1
Byte2
Byte3
<A>
[00]
41
54
01
90
<B>
[00]
44
45
00
8D
<C>
[00]
46
52
00
8D
<D>
[00]
47
42
00
8F
<E>
[00]
47
52
00
8F
<F>
[00]
48
55
00
8E
<G>
[00]
4E
4C
00
8D
<H>
[00]
50
54
00
8F
* Difference Option Table - 2

Applicable
Model*
Byte No.
Byte1
<A/ B/ D/ E/
F/ G/ H>
[08]
90
<C>
[08]
8D
1-5
* Applicable Models
<A> HB965DF-DD.BAUTLL
<B> HB965DF-DD.BDEULL
<C> HB965DF-DD.BFRALL
<D> HB965DF-DD.BGBRLL
<E> HB965DF-DD.BGRCLL
<F> HB965DF-DD.BHUNLL
<G> HB965DF-DD.BNLDLLK
<H> HB965DF-DD.BPRTLL
2. MICOM PART
POWER ON
FLD no disc status
Remote control 2 + Front STOP

push same timing during 5 s
FLD OP-0.
Use arrow key (

) to
move to appropriate position and
make changes
DETECT NEW EEPROM

(OPTION EDIT SCREEN)
NAME
HEX
OP0
OP1
OP2
OP3
OP4
91
B8
70
C2
01
Press ENTER key once
FLD write ok or up ok
Remote control 2 + Front STOP

push same timing
FLD display E2P CLR or EP CLR
Auto power off
1-6
SOFTWARE UPGRADE
Burn a DVD recordable disc or USB with a file that is named to LG_HB_5200B30.ROM.
Insert a upgrading disc or USB.
Show help message for disc upgrade as follows.
< in the case of Back End program & Front End program >
Press play key to upgrade and it will show progress information
After completing upgrade then power is off.
1-7
NETWORK UPDATE
You can update the firmware by connecting your unit device directly to the S/W update server.
Configuring Network Settings

To update the firmware by connecting your player directly to the S/W update server, your player must be
connected to network. If your player is not connected to network, make a physical connection.
1) Press Home on the Remote Control.
2) Press
or
to select the Setup mode.
3) Select Others --> Software Update
4) On the UPDATE window, press or ENTER to

check for the newest update.
(Checking will takes about one minute.)
Caution:
Pressing Enter while checking for the update will end
process
1-8
If newer version exists,

5) If newer version exists, the message
A new update was found. Do you want to
download it? appears.
Select OK to download the update.
(Selecting CANCEL will end the update.)
6) The player starts downloading the newest update

from the SBP server.
7) When downloading is completed, the message,

Download is complete. Do you want to
update? appears.
8) Select OK to start updating
1-9
9) Update will be processed

Caution :
Do not turn off the power during firmware update.
10) When update is completed, the message,

Update is complete. will appear, and the power
will turn off automatically after 5 seconds.
11) Turn the power back on.
The system now operates with the new version.
1-10
SPECIFICATIONS
GENERAL
Power requirements:
Power consumption:
Dimensions (W x H x D):
Net Weight (Approx.):
Operating temperature:
Operating humidity:
Bus Power supply (USB):
INPUTS / OUTPUTS
VIDEO OUT:
COMPONENT VIDEO OUT:
AC 200-240 V, 50/ 60 Hz
95 W
Approx. 439 x 67 x 284 mm without foot
4.2 kg
41 F to 95 F (5 C to 35 C)
5 % to 90 %
DC 5V 500 mA
HDMI IN/OUT (video/audio):

ANALOG AUDIO IN:
DIGITAL IN (OPTICAL 1/2):
PORT. IN:
1.0 V (p-p), 75 , sync negative, RCA jack x 1

(Y) 1.0 V (p-p), 75 , sync negative, RCA jack x 1,
(Pb)/(Pr) 0.7 V (p-p), 75 , RCA jack x 2
19 pin (HDMI standard, Type A, Version 1.3)
2.0 Vrms (1 kHz, 0 dB), 600 , RCA jack (L, R) x 1
3 V (p-p), Optical jack x 2
0.5 Vrms (3.5 mm stereo jack)
TUNER
FM Tuning Range:
87.5 to 108.0 MHz
AMPLIFIER
Power output (4 ), (PEAK)
Power output (4 ), (RMS),

THD 10 % (4 / 3 )
SYSTEM
Laser:
Signal system:
Frequency response:
Signal-to-noise ratio:
Total harmonic distortion:
Dynamic range:
LAN port:
Wireless LAN (internal antenna):
Total
Front
Sub-Woofer
Total
Front
Sub-Woofer
560
180
200
500
160
180
W
W
W
W
W
W
x2
(Passive)
x2
(Passive)
Semiconductor laser, Wavelength: 405 nm / 650 nm

Standard NTSC/PAL color TV system
20 Hz to 20 kHz (48 kHz, 96 kHz, 192 kHz sampling)
More than 85 dB
0.05 % at 1 W
More than 95 dB
Ethernet jack x 1, 10BASE-T/100BASE-TX
Integrated IEEE 802.11n (2.4 GHz band) wireless
networking access, compatible with 802.11b/g
Wi-Fi networks.
1-11
SPEAKERS (HB965DF)
Front speaker (Left/ Right)
Type:
Impedance Rated:
Input Power:
Max. Input power:
Net Dimensions (W x H x D):
Net Weight:
2 Way 3 speaker
4
180 W
360 W
250 x 756 x 165 mm
1.75 kg
Subwoofer
Type:
Impedance Rated:
Input Power:
Max. Input power:
Net Dimensions (W x H x D):
Net Weight:
1 Way 1 speaker
3
200 W
400 W
196 x 394 x 320 mm
5.8 kg
1-12
SECTION 2 ELECTRICAL
CONTENTS
DIGITAL DISPLAY & MEDIA TRAINING MASTER ..................................................................................... 2-2
1. DISTORTED PICTURE........................................................................................................................... 2-2
2. NO PICTURE .......................................................................................................................................... 2-7
3. PICTURE COLOR................................................................................................................................. 2-12
4. NOISE/AUDIO PROBLEMS.................................................................................................................. 2-14
5. MISCELLANEOUS ................................................................................................................................ 2-17
6. BLU-RAY PLAYER ............................................................................................................................... 2-26
7. NETFLIX ............................................................................................................................................... 2-27
8. YouTube ................................................................................................................................................ 2-32
9. CINEMANOW ....................................................................................................................................... 2-33
10. HOME LINK .......................................................................................................................................... 2-39
11. WIRELESS NETWORK SETUP ........................................................................................................... 2-53
12. VUDU .................................................................................................................................................... 2-60
13. PICASA ................................................................................................................................................. 2-63
14. PANDORA............................................................................................................................................. 2-64
15. ACCUWEATHER .................................................................................................................................. 2-67
ELECTRICAL TROUBLESHOOTING GUIDE ............................................................................................. 2-68
1. SMPS BOARD ...................................................................................................................................... 2-68
2. POWER KEY BOARD .......................................................................................................................... 2-70
3. FRONT BOARD .................................................................................................................................... 2-71
4. NO AUDIO CHECK ............................................................................................................................... 2-73
5. NO VIDEO CHECK ............................................................................................................................... 2-75
6. HDMI NO AUDIO/VIDEO CHECK (with HDMI IN) ............................................................................... 2-77
7. HDMI NO AUDIO/VIDEO CHECK (without HDMI IN) .......................................................................... 2-79
WAVEFORMS................................................................................................................................................. 2-80
1. SYSTEM PART-1 (X-TAL) .................................................................................................................... 2-80
2. SYSTEM PART-2 (DDR3 MEMORY) ................................................................................................... 2-81
3. VIDEO PART (100% FULL COLOR-BAR) ........................................................................................... 2-82
4. HDMI PART .......................................................................................................................................... 2-83
5. MICOM AND MPEG I/F PART.............................................................................................................. 2-84
WIRING DIAGRAM ........................................................................................................................................ 2-85
BLOCK DIAGRAM ......................................................................................................................................... 2-87
CIRCUIT DIAGRAMS .................................................................................................................................... 2-91
1. SMPS - POWER CIRCUIT DIAGRAM.................................................................................................. 2-91
2. MAIN - CPU1 CIRCUIT DIAGRAM ....................................................................................................... 2-93
3. MAIN - CPU2 CIRCUIT DIAGRAM ....................................................................................................... 2-95
4. MAIN - DDR3, NAND, CP CIRCUIT DIAGRAM ................................................................................... 2-97
5. MAIN - FRONT END CIRCUIT DIAGRAM ........................................................................................... 2-99
6. MAIN - MICOM CIRCUIT DIAGRAM .................................................................................................. 2-101
7. MAIN - HDMI CIRCUIT DIAGRAM ..................................................................................................... 2-103
8. MAIN - ADC, DIR CIRCUIT DIAGRAM .............................................................................................. 2-105
9. MAIN - DSP CIRCUIT DIAGRAM ....................................................................................................... 2-107
10. MAIN - POWER CIRCUIT DIAGRAM ................................................................................................. 2-109
11. MAIN - I/O CIRCUIT DIAGRAM.......................................................................................................... 2-111
12. AMP1 CIRCUIT DIAGRAM ................................................................................................................. 2-113
13. AMP2 CIRCUIT DIAGRAM ................................................................................................................. 2-115
14. FRONT CIRCUIT DIAGRAM .............................................................................................................. 2-117
15. FRONT JACK CIRCUIT DIAGRAM .................................................................................................... 2-119
16. IPOD CIRCUIT DIAGRAM .................................................................................................................. 2-121
17. WiFi - USB_GPIO_STRAP CIRCUIT DIAGRAM (OPTION) .............................................................. 2-123
18. WiFi - POWER & CONTROL CIRCUIT DIAGRAM (OPTION) ........................................................... 2-125
19. WiFi - RF ANTENNA CIRCUIT DIAGRAM (OPTION) ........................................................................ 2-127
20. WIRELESS TX MODULE CIRCUIT DIAGRAM (OPTION)................................................................. 2-129
CIRCUIT VOLTAGE CHART ...................................................................................................................... 2-131
PRINTED CIRCUIT BOARD DIAGRAMS .................................................................................................. 2-133
1. MAIN P.C.BOARD .............................................................................................................................. 2-133
2. SMPS P.C.BOARD ............................................................................................................................. 2-137
3. AMP P.C.BOARD................................................................................................................................ 2-139
4. FRONT P.C.BOARD ........................................................................................................................... 2-141
5. FRONT JACK P.C.BOARD ................................................................................................................. 2-143
6. IPOD P.C.BOARD............................................................................................................................... 2-143
2-1
DIGITAL DISPLAY & MEDIA TRAINING MASTER

Objective: To provide clear and concise guidelines for customer service agents to handle calls on
box goods calls.
1. DISTORTED PICTURE
1-1. Lines on Picture
Distorted picture refers to the customer getting video, but there is a problem with the video.
What cables is
the customer using to
connect the BD?
NO
Determine what cables the customer is using to connect

the BD to the TV and if connected properly. Refer to OM for
connections. Tighten any loose cables. Make sure the customer
is not connecting a BD to VCR or BD to DVD Recorder.
Copy protection can distort the picture on older DVD models.
YES
Is the TV set
to the correct input?
NO
Make sure the TV is on the correct input.

Turn TV off, then on to determine input.
Video when using composite, or component.
DVI when using DVI, and HDMI when using HDMI.
YES
Do lines appear when

watching multiple discs?
NO
One disc displaying the issue is a problem with the disc.

Multiple discs displaying the problem could indicate the BD lens
needs to be cleaned. Recommend the customer use a lens
cleaner on the BD. A lens cleaner is available at any local
electronics retailer.
YES

watching a TV program?
NO
Lines appearing when watching a TV program indicates

an issue with the display. If the TV program is fine,
then connect the BD to another input on the display to
determine if the problem is following the BD.
YES
Do lines appear
when the BD is
connected to another TV?
NO
Connect the BD to another TV and play a disc.

No lines during disc play back indicates a problem with the first TV.
Please refer to the owners manual for instructions on how to
connect the BD to a TV. If the BD has a problem on the
second TV, then see service chart for service information.
YES
Has the customer tried

another set of cables?
NO
Have the customer try another set of cables. A bad cable can
also cause video problems. Test the cable with another device to
the TV to also determine if the TV is bad. If BD is problem,
please see service chart for service information.
2-2

1-2. Ghost Picture
What cables is the customer

using to connect the BD?
NO
Determine what cables the customer is using to connect the BD to

the TV and if connected properly. Refer to OM for connections.
Tighten any loose cables. Make sure the customer is not connecting a
BD to VCR or BD to DVD Recorder. Copy protection can distort
the picture on older VCR models.
YES
Is the TV set to
the correct input?
NO
Make sure the TV is on the correct input. Turn TV off,

then on to determine input. Video when using composite,
or component. DVI when using DVI, and HDMI when using HDMI.
YES
Do ghosting appear when

NO

needs to be cleaned. Recommend the customer use a lens cleaner
on the BD. A lens cleaner is available at any local electronics retailer.
YES

NO
Ghosting appearing when watching a TV program indicates an

issue with the display. If the TV program is fine, then connect
the BD to another input on the display to determine
if the problem is following the BD.
YES
Does ghosting
appear when the BD is
NO
Connect the BD to another TV and play a disc.

No ghosting during disc play back indicates a problem with the first TV.
Please refer to the owners manual for instructions on how to
connect the BD to a TV. If the BD has a problem on the second TV,
then see service chart for service information.
YES

NO
2-3

1-3. Rolling Picture

NO

Tighten any loose cables. Make sure the customer is not connecting
a BD to VCR or BD to DVD Recorder. Copy protection can distort
YES
Is the TV set to
the correct input?
NO

then on to determine input. Video when using composite,
YES
Does rolling appear when

NO

YES
Does rolling appear when

NO
Rolling appearing when watching a TV program indicates

an issue with the display. If the TV program is fine, then connect
the BD to another input on the display to determine if the problem
is following the BD.
YES
Does rolling appear

when the BD is connected to
another TV?
NO
Connect the BD to another TV and play a disc. No lines during disc play
back indicates a problem with the first TV. Please refer to the owners
manual for instructions on how to connect the BD to a TV. If the BD has a
problem on the second TV, then see service chart for service information.
YES

NO
Have the customer try another set of cables. A bad cable can also
cause video problems. Test the cable with another device to the TV
to also determine if the TV is bad. If BD is problem,
2-4

1-4. Shaky Picture

NO

YES
Is the TV set to
the correct input?
NO
Make sure the TV is on the correct input. Turn TV off, then on

to determine input. Video when using composite, or component.
YES
Does shaking appear when

NO

YES
Does shaking appear when

NO
Shaking appearing when watching a TV program indicates

n issue with the display. If the TV program is fine, then connect
YES
Does shaking appear

another TV?
NO
Connect the BD to another TV and play a disc. No shaking during

disc play back indicates a problem with the first TV. Please refer to
the owners manual for instructions on how to connect the BD to a TV.
If the BD has a problem on the second TV,
YES

NO
2-5

1-5. Blurry Picture

NO

Tighten any loose cables. Make sure the customer is not connecting
a BD to VCR or BD to DVD Recorder. Copy protection can distort
YES
Is the TV set to
the correct input?
NO

then on to determine input. Video when using composite, or component.
YES
Does blurriness appear when

NO

needs to be cleaned. Recommend the customer use a lens cleaner on
the BD. A lens cleaner is available at any local electronics retailer.
YES
Does blurriness appear when

NO
Blurriness appearing when watching a TV program indicates an

issue with the display. If the TV program is fine, then connect
YES
Does blurriness appear

another TV?
NO
Connect the BD to another TV and play a disc. No blurriness

during disc play back indicates a problem with the first TV.
Please refer to the owners manual for instructions on how to connect
the BD to a TV. If the BD has a problem on the second TV,
YES

NO
Have the customer try another set of cables.

A bad cable can also cause video problems. Test the cable with another
device to the TV to also determine if the TV is bad. If BD is problem, please
see service chart for service information.
2-6

2. NO PICTURE
2-1. Black Screen
The entire screen is black.
Does the BD on-screen

menu appear?
NO
Make sure the customer did not select 480i resolution in the menu
of the BD player if using HDMI connections. Change resolution on
upconversion BD player by pushing the resolution button of the remote controller. HDMI dont support 480i resolution.
YES

NO

YES
Is the TV set to
the correct input?
NO

YES
Is the customer able to

watch TV programming?
NO
If the customer is not able to watch television then he may have a

problem with his television, especially if the cable signal comes
through on a different input. If the customer can not get a TV program,
then he still may have a problem with the particular input on his TV.
YES
Can the customer connect

the BD to another TV?
NO
Have the customer connect the BD to another TV in order to

determine if the problem is the BD or the TV. Refer to the OM for
connections assistance. If the BD works on the second TV,
then the customer has a problem with his TV.
YES

NO
also cause video problems. Test the cable with another device to the TV
to also determine if the TV is bad. If BD is problem, please see
service chart for service information.
2-7

2-2. Blue Screen
The entire screen is a solid blue color.

menu appear?
NO
YES

NO
Determine what cables the customer is using to connect the BD

to the TV and if connected properly. Refer to OM for connections.
YES
Is the TV set to
the correct input?
NO
Make sure the TV is on the correct input.

Turn TV off, then on to determine input. Video when using composite,
YES

NO

YES

NO

YES

NO
cause video problems. Test the cable with another device to
2-8

2-3. Snowy Screen
A snowy picture is when black and white dots are all over the screen.

menu appear?
NO
YES

NO

YES
Is the TV set to
the correct input?
NO

YES

NO
If the customer is not able to watch television then he may

have a problem with his television, especially if the cable signal comes
YES

NO

YES

NO
2-9

2-4. No Signal
A no signal message appears on the screen of the display.

menu appear?
NO
Make sure the customer did not select 480i resolution in the
menu of the BD player if using HDMI connections. Change resolution on
YES

NO

YES
Is the TV set to the

correct input?
NO

YES

NO

YES

NO

YES

NO
Have the customer try another set of cables. A bad cable

can also cause video problems. Test the cable with another device to
2-10

2-5. Invalid Format or Format Not Supported
Is the customer using a

digital cable connection?
NO
Make sure the customers simultaneously connecting analog component

cable with HDMI cable. And then If Copy Protected Disc is playing back,
analog component output is no picture. Only when the analog output
is 480i, you can see the picture. In case of No Copy Protected Disc,
you can see the picture regardless of the resolution.
YES
Is the customer using an

analog cable connection?
NO
Customers using an DVI, or HDMI cable connection need to set

the resolution on the product above 480i. HDMI, DVI connections
can not process a 480i resolution. They can only process a 480p,
720p, 1080i, or 1080p resolution.
YES
Is the display
HDCP compliant?
NO
Make sure the display is HDCP compliant when using a DVI or

HDMI connection. A lack of HDCP compliancy on the display may
cause an invalid format or format not supported message to appear.
It can also cause a copy protection OSD to appear.
YES
Has the customer tried the

device on another display?
NO
Ask the customer to connect the device to another display.

If the device starts working, then the problem may be the original display.
The customer will need to troubleshoot the display. If the device
still does not work, then the problem may be the device or the cable.
YES

another cable?
NO
Ask the customer to replace the cable between the device and display.
If the problem is corrected, then the problem was with the cable.
If the problem continues, then the device is the problem.
Set up service according to in warranty or out of warranty procedures.
2-11

3. PICTURE COLOR
3-1. No Color
The video displays no color and only shows in black and white.

NO

BD to VCR. Copy protection can distort the picture on older VCR models.
YES

correct input?
NO
Make sure the TV is on the correct input according to the

connections in use. Video when using composite, or component.
YES
Does color appear when

NO

Make sure the discs the customer is using are compatible with the
BD by checking playable discs in the owners manual.
Multiple discs displaying the problem indicates a problem with
the BD player.
YES
Does color appear when

NO
If the cable or satellite programming is connected through

another input and the customer does not get color, the customer has a
problem with his television. If a TV program does have the color,
the problem may be the BD player, the cables being used,
or the TV itself.
YES
Does color appear

when the BD is
NO
Connect the BD to another TV and play a disc. Good color during

disc play back indicates a problem with the first TV. Please refer to the
owners manual for instructions on how to connect the BD to a TV.
If the BD has a problem on the second TV, then see service chart for
service information.
YES

NO
the TV to also determine if the TV is bad. If the BD is the problem,
2-12

3-2. Poor Color
The color is poor. Examples would be washed out colors, colors bleeding into one another, or a solid tint to
a screen.

NO

BD to VCR. Copy protection can distort the picture on older VCR models.
YES

correct input?
NO
Make sure the TV is on the correct input according to the

connections in use. Video when using composite, or component.
YES
Is color fine when watching

multiple discs?
NO

Make sure the discs the customer is using are compatible with the BD
by checking playable discs in the owners manual. Multiple discs
displaying the problem indicates a problem with the BD player.
YES
Is color fine when watching

a TV program?
NO
If the cable or satellite programming is connected through another

input and the customer does not get color, the customer has a problem with
his television. If a TV program does have the color, the problem
may be the BD player, the cables being used, or the TV itself.
YES
Is color fine when the BD is

NO
Connect the BD to another TV and play a disc. Good color during

disc play back indicates a problem with the first TV. Please refer to the
owners manual for instructions on how to connect the BD to a TV.
If the BD has a problem on the second TV, then see service
chart for service information.
YES

NO
Have the customer try another set of cables. A bad cable

can also cause video problems. Test the cable with another device to
the TV to also determine if the TV is bad. If the BD is the problem,
2-13

4. NOISE/AUDIO PROBLEMS
4-1. No Audio
The customer is not able to get audio.

NO

Tighten any loose cables. Make sure the customer has audio cables
connected if using an HDMI to DVI adapter or video-only cables
(DVI, component, etc).
YES
Is the customer
able to see video?
NO
Make sure the customer has not routed video

and audio to separate inputs.
YES
Does issue occur on

more than one disc?
NO
Problem occurring on one disc indicates a problem with the disc.

Problem occurring on multiple discs could indicate a lens cleaner
is needed. The customer can purchase a lens cleaner at any
YES
Problem occur when

watching TV program?
NO
No audio from a TV program on a different channel or input means

there is a problem with the television. If a TV program does have
the audio, the problem may be the BD player, the cables being used,
or the TV itself.
YES
Does the problem occur

when BD is connected to
another TV?
NO
Audio is fine when the BD is connected to another TV

indicates the problem is with the television. Refer to
the owners manual for assistance with connecting BD to another TV.
YES

NO
cause audio problems. Test the cable with another device to
2-14

4-2. Distorted Audio
The audio sounds muffled, scratchy, or the audio skips.

using to connect the DVD?
NO

Tighten any loose cables. Make sure the customer has audio
cables connected if using an HDMI to DVI adapter or video-only cables
(DVI, component, etc).
YES
Is the customer
able to see video?
NO
Make sure the customer has not routed

video and audio to separate inputs.
YES
Does issue occur on

more than one disc?
NO
Problem occurring on one disc indicates a problem with the disc.

Problem occurring on multiple discs could indicate a lens cleaner
is needed. The customer can purchase a lens cleaner at any
YES
Problem occur when

watching TV program?
NO
Distorted audio from a TV program on a different channel or

input means there is a problem with the television. If a TV program
does have the audio, the problem may be the BD player, the cables
being used, or the TV itself.
YES
Does the problem occur

when DVD is connected to
another TV?
NO
Audio is fine when the BD is connected to another TV

indicates the problem is with the television. Refer to the owners manual
for assistance with connecting BD to another TV.
YES

NO
also cause audio problems. Test the cable with another device to
2-15

4-3. Humming/Clicking Noise
The unit is making a humming noise or a clicking noise.
Does the noise only

happen when a disc
is playing?
NO
BDs make a slight hum when playing discs.

A clicking noise or a noise interfering with audio may indicate a problem.
Try multiple discs. Multiple discs with the same issue means the
BD may need service or be professionally cleaned.
Check BD service for service instructions.
YES
Does the noise happen

when the BD is turned on?
NO
Check to see if a disc is inserted into the BD and eject the disc.
A humming or clicking noise when the disc is not inserted
may be a cooling fan. Check OM to see if cooling fan is present.
If not, unit will need service. See BD service for service instructions.
4-4. Audio/Video Out of Synch

The audio and video do not match up. People look to be talking, but their voices are delayed by a few seconds.

multiple tapes and discs?
NO
If the issue only shows up on one disc, then the problem is

with that disc. Have the customer try multiple tapes or discs.
If the issue happens on multiple discs and tapes,
then ask the customer to try a lens or a head cleaner.
YES
How are the cables routed?
NO
Make sure cables are routed properly.

Make sure audio and video cables are routed to the same source
(if possible). Routed audio and video to separate products
can cause a bit of a delay between the devices as not all devices
will process audio and video signals at the same speed.
YES
Has the customer

NO
Ask the customer to connect the product to another TV.

If the issue persists, try another set of cables. If the issue still persists,
then the issue is with the unit. The unit will need service.
Arrange service following proper procedure.
2-16

5. MISCELLANEOUS
5-1. No Power
The unit will not turn on.
Is the unit plugged in?
NO
Make sure the unit is plugged into a surge protector or the wall.
YES
Does the unit turn on
when the power button
is pressed on the unit?
NO
See if the unit will turn on when the power button the unit is pressed.
If the unit turns on, then troubleshoot the remote control using
the Remote Control Not Working call flow.
NO
Make sure the surge protector is plugged into a wall outlet.

Also make sure the surge protector is turned on or does not
need to be reset due to a recent surge.
YES
Is the unit plugged into

a surge protector?
YES
Does the unit work when

plugged into another outlet?
NO
Test the unit in another outlet. If the unit works,

then the problem is the outlet where the unit was connected.
If the issue is the BD, then set up service for BD according to
BD service guide.
YES
Have there been any lightning

strikes or power outages?
NO
If BD failed due to lightning strike or a power surge,

this is not covered by warranty. Follow guidelines
for service for a BD out of warranty.
2-17
LGE Internal Use Only

5-2. Disc Error
The unit displays disc error when a disc is inserted into the BD player.
Is the disc inserted into

the BD player properly?
NO
Make sure the disc has been inserted into the BD player properly.
The player can not read a disc inserted into the unit upside down.
YES
What type of disc is

the customer using?
NO
Determine the type of disc the customer is not able to play.

If the customer is using a store-bought movie BD,
then please skip the next three questions.
If its a recorded disc, move onto the next question.
YES
Did the customer burn

this disc in a DVD recorder?
NO
Make sure the customer finalized the disc in the DVD recorder.
Make sure the type of disc the customer is using is compatible
with the BD player. If the customer initialized a DVD-RW in VR mode,
make sure the owners manual has the RW logo to show
compatibility for the VR format.
YES

the disc in a computer?
NO
Make sure the customer burned a compatible format

(such as VCD, SVCD, or DivX). Make sure the file meets the
specifications required for the player to play the disc. Check the owners
manual for specifications. Disc may still not be compatible.
Refer customer to section of OM regarding burned discs.
YES

multiple discs?
NO
One disc with the problem is a problem with the disc.

BD players can play scratched or dirty BDs (DVDs) and not have any
issues during playback. Multiple discs with the issue can mean
the lens on the BD player needs to be cleaned. Recommend a
lens cleaner. Service BD if lens cleaner was used.
2-18

5-3. Unit Locks Up
Unit does not respond to any commands.
Does the unit respond to

the buttons on the unit?
NO
If the unit will turn on or off with the button on the unit,
troubleshoot the remote control. Please refer to
Remote Control Not Working call flow.
YES
Has the customer

reset the unit?
NO
If the unit does no respond to any buttons,

then reset the unit by unplugging it for 15 to 30 seconds.
If the unit does not respond after the reset,
arrange for service on the BD.
5-4. Disc Stuck

A BD disc is stuck in the unit.
Does the open/close button

on the unit work?
NO
Press the open/close button on the unit. If the disc ejects,

troubleshoot the remote using the Remote Control
not working call flow.
NO
Ask the customer to reset the unit by unplugging the unit

from the electrical outlet for 15 to 30 seconds. If the disc
remains stuck in the unit after the reset, the unit will need service.
YES
Has the customer reset the

unit?
2-19

5-5. Remote Control Not Working
Does the unit respond to

buttons on the front of the unit?
NO
If the buttons on the front of the unit do not respond,

determine if the product has locked up or if the unit will not turn on.
The problem is not the remote control. Make sure the remote control is
the remote that goes with that particular model.
YES
Does the remote control

any component?
NO
Determine which product the remote is not working.

The customer may need to press the appropriate mode button
to make the remote operate another component. The remote may
even need to be programmed to the other component,
especially if the batteries were just changed.
YES
Have the batteries

been changed?
NO
Ask the customer to change batteries.

Make sure the batteries are new and fresh.
The batteries do not need to come from a spare battery drawer.
Do not mix used and new batteries.
YES
Is the remote working at all?
NO
If the remote does not work anything, then walk the customer
through a remote drain. Remove the batteries from the remote control.
Then press and hold any button down for a minute.
This will drain the power out of the remote and reset it.
Universal remotes will have to be reprogrammed.
YES
Does any remote

work the unit?
NO
If another remote works the unit, then follow

the procedure to FOC the customer a new remote.
If two remotes do not work the unit, the unit will need service.
YES
Does the customer want to

program their remote?
NO
Please refer to the OM for instructions on how to

program remote to TV. Customer wants to program a remote
other than Zenith or LG, the customer will need to contact
the manufacturer of the remote control. Codes do not work,
remote is not compatible.
2-20

5-6. Will Not Play Disc
The unit will not play a disc when a disc is inserted into the player.

NO
YES

the customer using?
NO

If the customer is using a store-bought BD, then please skip the
next three questions. If its a recorded disc,
move onto the next question.
YES
Did the customer burn this

disc in a DVD recorder?
NO
YES

NO

specifications required for the player to play the disc.
Check the owners manual for specifications. Disc may still not be
compatible. Refer customer to section of OM regarding burned discs.
YES

multiple discs?
NO

BD players can play scratched or dirty BDs (DVDs) and not have
any issues during playback. Multiple discs with the issue can mean
the lens on the BD player needs to be cleaned.
Recommend a lens cleaner. Service BD if lens cleaner was used.
2-21

5-7. Disc Freezes or Skips
The audio and video freeze and skip during play back of a BD or DVD disc.

NO
YES

the customer using?
NO

If the customer is using a store-bought BD,
then please skip the next three questions. If its a recorded disc,
move onto the next question.
YES
Did the customer burn this

disc in a DVD recorder?
NO
YES

NO

specifications required for the player to play the disc. Check the owners
manual for specifications. Disc may still not be compatible.
Refer customer to section of OM regarding burned discs.
YES

multiple discs?
NO

BD players can play scratched or dirty BDs (DVDs) and not have
any issues during playback. Multiple discs with the issue can mean
the lens on the BD player needs to be cleaned. Recommend
a lens cleaner. Service BD if lens cleaner was used.
2-22

5-8. Can Access Menu, but Not Play a Movie
The disc menu is displayed but the disc will not play.
Check the system information

screen of the BD player.
NO
Go into the system information screen of the BD player.

To access this menu, bring up the main menu. Go to TV aspect,
highlight 16:9, press 1397139 and hit enter. If sold in the US,
this should be DVD region code 1 and BD region code A.
In case of HD-DVD, there is no region code.
YES
What is the region code of

the BD disc?
NO
If the region code of the BD disc is not A, then the BD disc

will not play on a player sold in the US. The player can play only
BD discs labeled same as the rear of the unit.
NO
If the region code of the DVD disc is not 1, then the DVD disc
will not play on a player sold in the US. The player can play only
DVD discs labeled same as the rear of the unit.
YES
What is the region code of

the DVD disc?
YES
Is the disc locking up on a

disclaimer screen when the
customer presses play?
NO
The disc locking up on a feature needs to be reported to Q&E.

See instructions on reporting problems to Q&E. For a work
around the problem, advise the customer to access the chapter list.
Start play back from chapter 1 to start the movie and avoid any
feature lock ups.
5-9. Reporting a problem to Quality & Engineering

Reporting a problem that may require a firmware update to fix.
How do I report a problem to

Quality and Engineering?
NO
Get the micom version from the system information screen.

Get the ISBN number from the back of the BD box cover
(the number under the barcode). Get the exact problem
the customer is describing Email this information to Matt Wedgman
so the issue can be reported to the factory.
2-23

5-10. Aspect Ratio
The customer has bars on the top and bottom of the screen, the left and right of the screen, or both.
Is the movie
wide screen or
full screen?
NO
A full screen movie played on a wide screen TV will have bars

on the left and right side of the TV. The customer needs to
make sure they choose the appropriate type of movie
they want to view.
YES
What is the aspect

ratio of the DVD disc
being played?
NO
If the aspect ratio is 1.33:1 then the movie is set up for full screen
viewing. Bars will appear on the left and right side of the screen
if the TV is wide screen. If the aspect ratio is 1.85:1 or 2.35:1,
then there will be bars on the top and bottom as that ratio is
bigger than widescreen TVs (1.78:1).
YES
What is the aspect

ratio of the BD player
set at?
NO
Make sure the BD player aspect ratio is set to

the appropriate setting, depending on the aspect ratio of the TV.
If the customer chose 4:3 Letterbox, then bars will appear on the top
and bottom. The customer can choose the panscan setting to
get rid of the bars.
YES
What is the resolution

of the BD player set at?
NO
Try changing the resolution to 480p. 720p, 1080i and

1080p resolution require a widescreen aspect ratio which
means bars will be placed on the left and right side for
full screen movies.
YES
What is the aspect ratio of

the television set at?
NO
Make sure the aspect of the television is set appropriately.

If the aspect ratio of the television is set at 4:3 when the TV
is wide screen, then a wide screen movie will show up as
letterbox with bars on the top and bottom and bars on the sides.
2-24

5-11. My Unit Wont Upconvert
The customer has a problem with getting the unit to change resolutions to 480p, 720p, 1080i, or 1080p.
Is the disc
currently playing?
NO
Ask the customer to press stop to stop the disc from playing.
Ask the customer to press the resolution button to change the resolution.
The BD player will not change resolutions while the disc is playing.
YES
Is the customer using

component (red, blue,
and green) cables?
NO
Discs with copy protection will not upconvert above 480p

when using component cables. The component output does not have
HDCP (highbandwidth digital content protection) compliancy
which causes the BD player to switch from 720p or 1080i to 480p.
YES

any sort of adapter cable?
NO
RGB to DVI or RGB to HDMI adapters will not upconvert.

RGB outputs and inputs are not HDCP compliant. If the customer
sees an error message about HDCP, this is the issue.
Copy protected discs will not upconvert
when HDCP is not found on the input or output.
YES

an HDMI or DVI cable?
NO
Regular discs can convert to 1080p over the HDMI output and
only the HDMI output. The TV has to have HDCP compliancy on
the HDMI input. The display has to accept the resolution
(480p, 720p, 1080i, or 1080p).
YES
Is the customer using an

HDMI to DVI cable?
NO
Some movie companies will not allow their discs to upconvert

past 480p. If only one disc poses a problem, then the issue is the disc.
The customer will need to try multiple discs.
YES

multiple discs?
NO
One disc not upconverting means the disc may not upconvert.
Some movie companies will not allow their discs to upconvert.
If multiple discs display the issue, remove the disc and change
the resolution with no disc in the unit.
If resolution will not change, the unit needs service.
2-25

6. BLU-RAY PLAYER
6-1. Slow Loading Times for BDs
Why does it take so

long to load my BDs?
NO
The loading times for a blu-ray disc is 30 seconds.

When a customer switches from one disc to another, the lens
will change which is what causes the delay.
Blu Ray require different lasers to read the discs.
6-2. Booting Times

Why does it take
so long to boot my BD?
NO
The booting times for the BD is 20 seconds.

When the set is booted, it takes a little long time
to loading the OS program.
6-3. Ethernet Port
What is the purpose of

the ethernet port on
the BD Player?
NO
Why is not the item

downloaded through the
network?
NO
This is used for the unit to access a network dealing with interactive
BD movie menu. BD Player can support BD2.0 so that network
function is active in the BD disc. Also, BD Player can support VOD service
such as Netflix. (USA only)
Make sure the customer insert the LAN cable into the Ethernet jack.
Make sure the network is active. If it is active,
the disc may have a problem.
If not active, see the network section of OM.
6-4. Firmware Update Availability
Is there a firmware update

available for the BD Player?
NO
Yes, firmware updates are available at http://us.lgservice.com

that address some playback issues with movies.
Go to device drivers and click on DVD&VIDEO&SET-TOP.
The firmware updates are available there.
Advise the customer to download the firmware and unzip the file.
Also, firmware updates are done by network.
Select Home Menu -> Setup -> Others -> Software update menu.
2-26

7. NETFLIX
7-1. Network Setup
(By connecting the unit to broadband Internet, you can use Netflix function)
Check the Network

Connection
NO
Connect the players LAN port to the corresponding port on your Modem
Router using a LAN cable. Use a commercially available straight LAN cable
(Category 5/CAT5 or better with RJ45 connector)
YES
Configuration Network
Settings
NO
If there is a DHCP (Dynamic Host Configuration Protocol) server on the

local area network (LAN), this player will automatically be allocated an IP
address. If there is no DHCP server on the network and you want to set the
IP address manually, select [Static IP] then set the [IP Address], [Subnet
Mask], [Gateway] and [DNS Server] using [IP Setting] option
YES
Checking Network
Configuration
NO
Select [NETWORK] on the [Setup] menu. And then Select [IP Mode] option
on the [NETWORK] menu. And then Check the Network status indicator
changes according to Network configuration.
2-27

7-2. Activation
Activating the unit establishes a connection between the unit and Netflix account
Netflix member?
NO
Visit www.netflix.com/LG for your free trial.

After finishing to join the Netflix, select the [activate]
then press ENTER
YES
Entering the activation code
NO
Wait for the activation screen to appear on your TV screen.

On your computer, visit www.netflix.com/activate If necessary,
enter your Sign in Name and Password to log into your account.
Enter the activation code that appears on your TV screen.
YES
Congratulations
screen appears?
NO
Select [get an new code] for retry, Enter the activation

code again on the activation site www.netflix.com/activate
7-3. Adding Movie to your player
Instant Queue is not empty?
NO
Visit the Netflix website www.netflix.com on your computer.

If necessary, enter your Sign in Name and Password to log into your
account. Click [Watch Instantly] tab. When you find a movie or
show you want to watch, point your cursor at the [Add/Play] button to reveal
additional options, and then click [Add to Instant Queue].
YES
Instant Queue titles <

500 titles
NO
You can add up to 500 titles to your instant Queue,

however, we recommend adding 50 or less movies,
so that can easily find what you want to watch.
2-28

7-4. ESN (Electronic Serial Number) Validation
(Select [OTHERS] on the [Setup] menu.
And then Select [Netflix] on the [OTHERS] menu.
And then Check [Netflix ESN].)
Does it begin with

LGE-XXXXX- followed by 8digit ?
Example )
BD572 : LGE-BD572BD592 : LGE-BD592BD561 : LGE-BD561HB905 : LGE-HB905HB965 : LGE-HB965-
NO
If not, the set has a bad ESN (It should not happen) -> replace the player
YES
Select [Streaming] on the [Home] menu.
Is it activated successfully?
NO
This means that ESN is valid.
YES
Is Netflix server ok?
NO
If Netflix Server is dead,

activation fails
even if the ESN is valid.
NO
Call Netflix Customer Support

and check that this ESN
added to the Netflix DB
YES
Netflix server is ok,

but fails in activation.
2-29

7-5. Less Bandwidth and less resolution movie than expected
The Quality indicator during movie retrieval corresponds to the following bandwidth requirements:
1.0 Mbps
1.5 Mbps
2.6 Mbps
Best quality is 3.8 Mbps
Do you have adequate

broadband connection speed
NO
We recommend a minimum connection speed of 1.5Mbps.

For the best quality picture, a connection speed of 4.0Mbps is required.
NO
Your connection may be affected by other activity on your network,

such as online gaming, file sharing or other video streaming.
YES
Do not have any other online

activity on your network
YES
Test your bandwidth
NO
You can test your bandwidth at one of these sites:

http://www.speakeasy.net/speedtest/
http://www.speedtest.net/ If you are getting less bandwidth
than expected, you should contact your ISP to troubleshoot.
2-30

7-6. Errors from Netflix server
Following operations could be abnormal if Netflix server is dead
Activation
Queue retrieving
Movie playback
Category list
Is it activated successfully?
NO
If Netflix NCCP server is dead, it fails in activating even if ESN is valid,
YES
Does it fail to retrieve queue

data? (Title List)
NO
Network is setup correctly but it fails in retrieving the queue list,

then the Netflix NCCP server is dead.
YES
It retrieves queue data,

but fails to playback.
NO
Netflix NCCP server is alive, but Netflix streaming server is dead.
YES
If playback is ok, then move to category list and choose one.
NO
Netflix NCCP server/ Streaming server

is alive, but Web API server is dead.
2-31

8. YouTube
8-1.Frequent buffering happens while playing videos.
Network Condition Meter indicate current network speed between
BD Player and YouTube stream server.
To play videos without buffering, Network Condition Meter should
have more than 3 Bars.
Do you have adequate broadband

connection speed?
NO
We recommend a minimum connection speed of 1.5Mbps. For the best

quality picture, a connection speed of 4.0Mbps is required.
NO
Your connection may be affected by other activity on your network, such as

online gaming, file sharing or other video streaming.
YES
Do not have any Other online

activity on your network?
YES
Test your bandwidth
NO

http://www.speakeasy.net/speedtest/http://www.speedtest.net/
If you are getting less bandwidth than expected, you should contact your
ISP to troubleshoot.
2-32

9. CINEMANOW
9-1. Entering the Cienmanow Function.
(Before using the Cinemanow function, it guides a user network status)
Does It connect to internet?
Check the network speed?
NO
NO
To enter cinemanow mode, it try to check internet connection.

If failed, it displays the popup message to the user.
User can move to [Home] menu or [Network setting] menu
as our guideline.
If success, it check the network speed from cinemanow server.

We recommend a minimum connection speed of 700kbps for playing titles.
If the result of speed check is lower than 700kbps, it displays the warning
message to user.
2-33

9-2. Activation
(To rent or buy titles, a user must activate the player,
Activating the unit establishes a connection between the unit and Cinemanow account)
Request activation code
NO
Visit www.cinemanow.com/activate
If you are not member of cinemanow,
press Get started button to join the cinemanow.
if you are member, sign in.
Step 2
To get the activation code, move to bottom of this page
and press Continue
A user could change his information though this page.
(Payment Information, Adult Access Restrictions)
Step 3
You can see the 5 digite code.
This code only used onetime and is valid within 24 hours.
Entering the activation code
NO
If success,
Success, Your CinemaNow-ready device is now activated. is displayed.
2-34

9-3. Purchase titles
(To watch the stream video, you should browse and buy titles at the player.)
Select the title that you want
NO
To rent a title is more cheaper than buy,

but it only available 24 hour period, starting from the first time
they are played.
NO
It checks the user billing information and balance.

If it is absent, Technical error occurs.
NO
If a user purchased the titles,

It display the alarm message on the screen.
It is not count that rental expired titles.
YES
Check the user billing info
YES
Check the title already

purchased
YES
Place order
NO
If a user have an enough balance, it is applied automatically.
2-35

The Quality indicator during movie retrieval corresponds to the following bandwidth requirements:
1 box is 0.7 Mbps
2 boxs is 1.0 Mbps
3 boxs is 1.5 Mbps
4 boxs is 2.0 Mbps
Do you have adequate broadband

connection speed
NO
We recommend a minimum connection speed of 0.7Mbps.

If you have not enough speed, the unit displays proper message.
NO
Your connection may be affected by other activity

on your network,
such as online gaming, file sharing or other video streaming.
YES
Do not have any Other online

activity on your network
YES
Test your bandwidth
NO

http://www.speakeasy.net/speedtest/http://www.speedtest.net/
If you are getting less bandwidth than expected, you should contact your
ISP to troubleshoot.
9-5. Play title restriction.
A title can be played

with one user id simultaneously.
NO
When a user try to play this stream that is already streaming on another
device, the unit displays error message.
A user meet an error code,

when he try to playback.
NO
It will be supported by Cinemanow with that error code.

It is not covered by LGE.
2-36

9-6. Check your internet connection
Before starting cinemanow service,

it is checked whether internet is connected or not,
but during the network communication,
it is detected that internet connection is closed.
A user make it sure that internet connection is working.
# Check Internet Access
Cannot connect to the internet.

Please make sure your internet connection is working properly,
and that your device is setup properly
9-7. Cannot connect to CinemaNow Server.
Even though there is no problem at our

internet connection,
but we still fail to connect Cinemanow Server.
# Cinemanow Support
It will be solved by Cinemanow.

CinemaNow has encountered a Technical problem.
Please retry. If the problem persists, please contact CinemaNow
customer support at www.cinemanow.com/support
(Cannot connect to CinemaNow Server)
9-8. TimeOut
It happens that server response does not
finished within 30 seconds. However there
is no error at internet connection and
cinemanow server. It is due to network
congestion, so a user can retry it just a
few minute later.
Still a user have problem,
Check internet speed with this url
http://www.speakeasy.net/speedtest/
http://www.speedtest.net/
Andmore, to improvement, contact your ISP.
# Network Congestion
Cannot connect to CinemaNow service at this time.
Please try again in a few moments.
2-37

9-9. CinemaNow Support
It occurs all our application runs well,

but it received unexpected result from
cinemanow server.
In this case,we print error code from
cinemanow server,
a user can serve from cinemanow
support pages,
www.cinemanow.com/help.
This can not be handled by LGE.
# Cinemanow Support
CinemaNow has encountered a Technical problem.

Please retry. If the problem persists, please contact CinemaNow
customer support at www.cinemanow.com/support
(code [insert error code # here])
9-10. Other Network Error

If your internet environment is not enough
to serve Cinemanow feature,
Our application uses TCP/IP network
connection, with these port 80(HTTP),
443(SSL) and NTP(123).
One of these service is blocked, we cant
support our service.
A user can consult ISP or IT manager.
Still you have a problem,
LG examine it for the detail reason.
# Connectivity Problem
There is a problem with your connection.

Please make sure your internet connection is working properly.
2-38

10. HOME LINK
10-1. What is Home link?
Home link is a Media File Sharing Function. User can play most of media files in my PC or my NAS ( Network Attached
Storage ). General DLNA compatible server shares Media Files on local network.
To connect DLNA server, user must have PC with DLNA server program or NAS with DLNA server certified.
LG gives Home link bundle SW disc(PC DLNA Program for Windows).
Another way is to use just file sharing method, this is based on the standard of CIFS (Common Internet File System).
User dont need any program, just set folder sharing on your PC.
Home link server search menu can search user-shared folders.
Home link support this media:
JPG,PNG,MP3,WMA,PCM,MPEG1,2,DivX(subtitle support),XviD,MKV,MP4
Other DLNA Servers:
Nero Media home, Cyberlink server, Twonky, Window Media Player11, QNAP NAS etc.
Restrictions:
1. PC and BD Player must be connected in one access point.
2. Anti-Virus program may block media sharing. Before installing SW, stop the Anti-Virus program.
3. LG bundle disc program is Essential program supported by Nero.Inc.
4. Media types support is variable by each DLNA server.
5. DivX subtitle is supported by LG bundle disc only.
10-2. What is Home link Feature?

Home link is composed of the screens of selecting server, browsing files, playing video, playing audio, playing photo.
You can move up, down, left, right and select in file browser.
Home link menu
Select Server
Video Playing
Photo slide show
2-39
File Browsing
Music Playing

10-3. How can I connect network?
External Internet
AP
Network Connection
AV Connection
DLNA Servers or
NAS Share Folder
DLNA Server Software or

PC Share Folder
DLNA/CIFS File Sharing Range

In home network, Access Point is connected to PC, NAS, BD player, etc.
Home link operation is guaranteed within only one Access Point.
Only in this case you can play your media normally.
2-40

10-4. How can I Install PC bundle program for DLNA?
Check your network
PC and BD Player are connected to one access point.

Check Setup -> Network Status, is it connected normally?
Install PC Bundle SW
Insert bundle CD in your PC and install program.

PC Server adds Firewall Exception of nero mdeia server automatically.
Share your media files
Add/Remove PC media folder in share item.
Check Network Item
You can check wired or wireless network.
Check Start Server
Check Start Server button.
2-41

10-5. How can I Share new files and folders using DLNA?
Add new files and folders
Shared folders or files are not displayed on the player
1. Double-click the Nero MediaHome 4 Essentials icon

on the desktop tray.
2. Click [Network] icon on the left and define your network name
in the [Network name] field.
The Network name you enter will be recognized by your player.
3. Click [Shares] icon on the left.
4. Click [Local Folders] tab on the [Shared] screen.
5. Click [Add] icon to open the [Browse Folder] window.
6. Select the folder containing the files you want to share.
The selected
folder is added to the list of shared folders.
7. Click [Start Server] icon to start the server.
1.Click the folder on the [Local Folders] tab and click [Rescan Folder]
at the [More] button.
2.If you want more information, see Help menu.
Visit the www.nero.comfor more information and software tools.
10-6. How many DivX subtitle is supported?
Cannot display subtitle
1. Check the subtitle file name.

The subtitle file name must match the video file name. For example,
the following files will be accepted as subtiles for a given movie.
Time_Machine.avi --------video
Time_Machine.srt --------subtitle
Time_Machine.sub -------subtitle
Time_Machine.smi -------subtitle
2. Check the subtitle file size. The file size is limited 2Mbytes.
3. Check the subtitle format. Supported subtitle format is as below.
SubRip(.srt/.txt), SAMI(.smi), Substation Alpha (.ssa/.txt), MicroDVD
(.sub/.txt), Subtitle System(.txt), Vobsub(.sub/.idx)
1. Display priority
: If there are several subtitle files in a folder, display priority is this.
one more subtitle files
Priority
High
File extension
.smi
Low
.idx
.sub
.srt
.txt
.ssa
For example, if there are Time_Machine.smi and Time_Machine.srt

in a folder, Time_Machine.smi will be displayed.
2-42

10-7. Network Error case
No Server Found
1. Check unit Network Status

2. Check the server and BD Player are connected to same access pointer.
3. Check server turn on.
1.Check Server status

2.if Server is ok, retry to conect server
Network Error,
Congestion Error
Network Busy Error
3.if server has no response, restart server

4.if Computer has no response, restart computer.
5.If congestion error or network busy error is occurred repeatedly,
5.1 Turn off other devices that is connected to access point.
5.2 Restart Router
Access Deny
1.Check if Nero is set with access deny.

Nero Server -> device (left menu) -> select devices ->
change Access Control -> set Access Allow
2-43

10-8. Video Media Error case
Cannot play this file
1.
2.
3.
4.
Check your share folders on the media server program in the PC.
Find file you want to play.
Check that file extension is avi, mpg, mpeg.
Even if the file extension is avi, mpg or mpeg, the file may be not avi,
mpg or mpeg internally.
Not Supported Video Codec
1. Check your share folders on the media server program in the PC.
2. Find the file you want to play.
3. Check video codec of the file is DIVX3.xx, DIVX4.xx, DIVX5.xx,XVID,
DIVX6.xx(Standard playback only), DIVX-HD, MPEG1 System Stream,
Mpeg2 Program Stream, Mpeg2 Transport Stream. This is supported.
Not Supported Audio Codec
1. Check your share folders on the media server program in the PC.
2. Find the file you want to play.
3. Check audio codec of the file is Dolby Digital, DTS, MP3, WMA, AAC,
AC3, MPEG Layer 1 or Layer 2. This is supported.
4. Not all the WMA and AAC Audio format is compatible.
5. Check the file are recorded with GMC or Qpel. This is not supported.
Unknown Video Format
1. Check your share folders on the media server program on the PC

2. Find the file you want to play
3. The file that video codec and audio codec are not playable on the set is
displayed with this pop-up message
4. Check that the file is playable in the PC.
5. Even if the file might be playable in the PC, this may be not supported
by our set.
2-44

10-9. I can not find Nero media server
1.Local Area Network Should be connected
Check Unit Network

Statu
1.Check that computers IP Address subset is same with players.

(ex, Unit 192.168.1.15, computer 192.168.1.xxx )
Check PC Network status
1.Check Network Interface.

Network -> Network Interface
2. If it is wired connected, check wired network interface
if it is wireless connected, check wireless network interface.
3. Start Server
Check Nero SW
2-45

10-10. Movie Playability Error Case
1. Check video codec

: ResumeStop/Search/Marker are not supported when the video codec is
MPEG1
ResumeStop/Search/Marker are
not supported
2. Check AVI file structure

: A AVI file without index table does not support ResumeStop/Search/Marker
3. Change DLNA server
: ResumeStop/Search/Marker is depended on DLNA Server ability.
Please use Bundle Nero Server.
1. Check video codec

: Scan are not supported when the video codec is MPEG1, MPEG2 PS/TS
Scan is not supported
2. Check AVI file structure
: A AVI file without index table supports only 2 step scan.
10-11. PC Requirements
What is PC/OS Requirements?
1. OS Requirements
: Windows XP (Service Pack 2 or higher), Windows Vista
(no Service Pack required)
2. PC Requirements
: 1.2 GHz Intel Pentium III or AMD Sempron 2200+ processors
3. Network Requirements
: 100 Mb Ethernet, WLAN (IEEE 802.11b/g/n)
4. Detail Reference of File Share Settings
: If you use Windows XP or Windows Vista, visit link below for more
information on file share settings
Windows XP: http://support.microsoft.com/kb/304040
Windows Vista: http://support.microsoft.com/kb/961498
Dont support another OS

like Mac OS?
Some Mac OS may be supported.

But, We dont guarantee PC sharing service on another OS.
2-46

10-12. Folder Sharing in Windows XP
1. Right-click the appropriate folder > Click Sharing and Security... > As shown below [picture 1] and [picture 2], Properties
window is shown. Properties window is changed as shown below [Picture 1] and [Picture 2] with check [Use simple file
sharing] in [Tools]-[Folder options]-[View] but available to set sharing with check or not.
[Picture 1]
[Picture 2]
[Picture 3]
2. After Check and set sharing as shown above [Picture 1] and [Picture 2],
there is an icon of a hand holding the shared folder.
3. PC with shared folder and Unit are connected to same router.

If user select Home link, user can use CIFS Feature. (After selecting folder, usage is same as DLNAs)
2-47

10-13. Folder Sharing in Windows Vista
1. By default, folder sharing process is same as Windows XP.

2. The other things is the menu as shown below picture and Remember to release Password-protected sharing option.
In control panel
> Network and Sharing Center
> Password-protected sharing
> Release Password-protected
sharing
2-48

10-14. No Server Found
1. Check Computer Turn On

2. Check Computer is same network router.
3. Try Rescanning Button (Blue Button)
No Server Found
(No Server icon At server Menu)
4. Then if Server is not found at Server Menu, Check Network property.

Start -> Network Environment (right click)->Property -> Local Area
Network (right click) -> Property
5. Check Microsoft Network Client is Checked
6. Disable Anti virus SW.
Must be Checked at
Microsoft Network Client
2-49

10-15. I can not find shared folder on the Select a Server window
Check your Network Sharing
1. Check the network sharing is based on DLNA or CIFS

- Server displayed on Select a Server has blue ball (
DLNA.
If Network Sharing is DLNA?
1. Go to check your folder sharing on Item 10-5.
) is based on
1. Check to clear guest password

In control panel ->Users->Guest-> clear password
If Network Sharing is CIFS?
2. Check to clear Password-protected sharing option

In control panel > Network and Sharing Center
> Password-protected sharing > Release Password-protected sharing
3. Check to clear all Firewall option
In control panel > Windows Firewall > Off
4. Check to stop AntiVirus Program
1. If OS is Window XP, go to check on Item10-12.

If CIFS Sharing is right set?
2. If OS is Window Vista, go to check on Item10-13.

3. If OS is Others. Go and check OS supporting web site on your right OS.
2-50

10-16. User can go directly last used folder after power up.
But it may happen not to go directly last used folder.
Cant find the used folder when

you enter the Home link after
Power On
Booting
20 Sec.
Power ON
Wait 5 or 6 second after displaying the Home Menu, then enter the My
Media Menu (See the following figure)
: If you enter the Home link during the background server search time,
Unit cant find the used folder.
Check the Server IP
: If Server IP was changed (by DHCP or by Manually), Unit cant find
the used folder
Network
Connection Server Search
3 Sec.
3 Sec.
Elapsed
Time
Home Menu
Network
Enter
displayed Connect OSD My Media
displayed f or a while
Background
Server Search
Time
2-51
Normal Operation

10-17. What do I input for requiring ID and Password?
When you share folder on your PC, you may share folder with user ID and Password.
If its needed ID/Password for using the shared folder, you can enter ID/Password by using Keyboard menu.
If you can not see folder contents, please check your PC folder sharing setup. Unit can remember 50 ID/Password.
Home Menu
DLNA and CIFS features are together in Home Link menu.
DLNA and CIFS actions Look & Feel are same.
DLNA
Select a DLNA Server
CIFS
Select a CIFS Folder
DLNA/CIFS Network Playback
ID/Password
Keyboard
ID / Password Certification
2-52

11. WIRELESS NETWORK SETUP
11-1. Basic Guidance for wireless network troubles.
Expectable Causes
1. BD-Player maybe do not receive the radio frequency signal interrupted by
different obstacle. The obstacle can be walls,
objects, and the other wireless device. Or the distance between AP and
BD-Player can be the interrupting.
2. Just after change the AP configuration, the changed configuration
(SSID, channel..) does not be applied in AP.
It can be also cause of wireless network malfunctions.
3. The wireless part in BD-Player is located on front panel of the product.
If, therefore, BD-Player is placed in narrow space, something like a TV
cabinet it maybe not receive the radio frequency signal normally.
4. The wrong configuration of AP.
Possible Solutions
1. It is good that BD-Player is placed around AP as close as possible.
If the signal strength bar of AP like picture, move the AP close to BD-Player around.
2. Clear away the obstacles around BD-Player.
3. If APs location is far from BD-Player, make move the APs height of location.
For instance, above shelf.
4. Check that APs configurations are set normally.
(Please refer to the next sheet for various troubles)
2-53

11-2. When no Access Points or SSID after access point searching
Possible Solutions (By router configuration change)

1. Check that country setup of AP. The country setup should be set in each
country.
2. Check frequency band using now. The BD-Player can operate in 2.4GHz
band not 5GHz.
3. Check channel of band frequency. Available channel is different in each
country.
For example,
- U.S , Canada : 1ch~11ch
- Korea, Europe : 1ch~13ch
- Japan : 1ch~14ch
4. Check the broadcasting SSID function of AP, make it enable.
5. If the result of the above check items is not valid, try the below process.
Check whether
wireless router radio is enabled or not
If not working
Check whether
SSID broadcast is enabled or not
If not working
Power off AP and on, then restart AP

If not working
Change channel setup

Ex) 1ch > 6ch >11ch
If not working
Change channel setup again

Ex) 11ch > auto
If not working
Reset AP to be factory initial status

If not working
Move BD-Player to AP around
2-54

11-3. When access point connection failed.
Expectable Causes
1. A wrong security key.
2. Interference between BD-Player and router.
3. Some obstacles like walls, long distance or another wireless device.
Possible Solutions
1. Follow the basic guidance of previous page.
2. If not effect, try the below process

If not working
Change from current security mode to No-security mode

If not working

If not working
Retry to setup wireless network connection

If not working
2-55

11-4. When wireless dynamic IP is not set.
Expectable Causes
1. Interference between BD-Player and router.
2. Wrong configuration of IP address of AP.
Possible Solutions
1. AP should be used as DHCP server.
Check whether DHCP server of AP is activated or not.

If not working

If not working
Retry to setup wireless network connection

If not working
2-56

11-5. When only the WAN is not connected
Expectable Causes
1. Some problems between AP(router) and ISP(Internet Service Provider)
2. Simple Data Packet Error by Interference between BD-Player and router.
Possible Solutions
1. Confirm if there are no troubles home local internet line by PC.
2. Some ISP need their own unique DNS address. If it is, the DNS address
should be set in AP.
3. If not effect, try the below process
Confirm WAN of AP is set as dynamic host configuration protocol,
DHCP
If not working

If not working

If not working
Retry to setup wireless network connection at the beginning

If not working

If not working
Make APs MAC same with PCs.

Its possible by using MAC-Clone function of AP
2-57

11-6. When both WAN and LAN are not connected in the connection status
Retry wireless network setup at the beginning

If not working
Retry wireless network setup at the beginning

If not working
Confirm if there are no troubles home local internet line by PC.

If not working
2-58

11-7. When Push Button is not working
Expectable Causes & Solutions of Push-Button is not detected

1. This BD-Players push button is same meaning of APs WPS-Button.
To connect with push button function, user must push button of AP
and push button of BD-Player. The inverse sequence is also ok.
2. In some AP(router), user must enable the WPS function in setup-menu.
Then WPS-Push-Button function of AP is available.
Expectable Causes of WPS Time-Out

1. Each Push button of AP and BD-Player must be pushed in 120 seconds.
2. During 120 seconds just after APs push button is pushed, other device
also can be connected with the AP by the devices push button.
Possible Solution
1. Try one more time from at the beginning of network connection.
2. Some AP does not support WPS Push Button function.
2-59

12. VUDU
12-1. Entering the Vudu.
(Before using the Vudu function, it guides a user network status)
Does It connect to internet?
To enter cinemanow mode, it try to check internet connection.

If failed, it displays the popup message to the user.
User can move to [Home] menu or [Network setting] menu as our guideline.
12-2. Activation
(To rent or buy titles, a user must activate the player, Activating the unit
establishes a connection between the unit and Vudu account)
Press Buy tab

in Movie Details
If you try to buy or rent a movie before activating your player,

theactivation code appears on the screen.
Note the activation code of your player.
Visit Vudu site and enter

activation code.
On your computer, visit www.vudu.com/activation

and enter theactivation code in the [Activation Code] fields
and click [Activate Device].
Log into your account
Enter your [Email Address] and [password] to log into your account.
If you are not a member of Vudu yet,
click [Create an Account] to be a member.
Complete activation
If the activation is successfully done on your player,

press ENTER to complete the activation.
2-60

12-3. Purchasing titles
(To watch the stream video, you should browse and buy titles at the player.)
Select the title and

Select [Buy] tab in Movie Details
Rental videos are available for up to 30 days.

Once you start to play the movie, your viewing period is initiated.
Viewing periods differ by movie, but are typically either 24 or 48 hours.
You may watch the movie as many times as you like within that time period.
Select quality level
Vudu offers you a free 2-minute preview of any movie.

By watching the preview, you can also determine
which quality level (HDX, HD or SD) best suits
your available network bandwidth prior to renting a movie.
Check the title

already purchased.
If a user purchased the titles,

It display the alarm message on the screen.
In My Vudu, users can see the rented or purchased titles
2-61

Switching movie quality level
While playing a movie,

press ENTER or DISPLAY to show the movie info bar,
and then use b B to select a movie quality level (HDX, HD or SD)
and press ENTER to confirm.
Switching Quality level dialog
This dialog will show up the 4th time playback needs to be paused
because of buffering.
Users can select a lower quality level and fewer buffering would occur.
12-5. Check your internet connection
Before starting Vudu service,

it is checked whether internet is connected or not,
but during the network communication,
it is detected that internet connection is closed.
A user make it sure that internet connection is working.
# Check Internet Access
Cannot connect to the internet.

Please make sure your internet connection is working properly,
and that your device is setup properly
2-62

13. PICASA
13-1. Create Picasa Web Albums Account
Dont have a Picasa

Web Albums account?
Visit piccasaweb.google.com and click the Create an Account >> button.

You can get 1GB of free storage which can store about 4,000 pictures.
13-2. No Image Icon
What is No Image?
No Image icon can appear on thumbnail list or full picture screen.

No Image means that the meta data of the image is still at the database
server but the content has been removed because it violates Googles
Terms of Service.
13-3. Network Congestion
When does the There may be

network congestion pop-up
appears?
There may be network congestion pop-up appears when the network is

too slow to service the Picasa Web Albums.
We try the service API and image request until it successes but if every
request fails for 1 minutes then we show the pop-up and return to the
Netcast home menu.
2-63

14. PANDORA
14-1. Pandora Initial Network Error Policy
Pandora Start
Is Ethernet cable
connected?
Yes
Does DNS query

successes?
No
No
Check Ethernet
cable Pop - up
No
Is Ethernet cable
connected?
Yes
Check network
setting Pop- up
Enjoy Music
2-64
Yes
Does startup
query successes
from Pandora
server?
No
Yes

14-2. Pandora Initial Network Error Policy
Pandora Start
A1.
First tim e listener
A2.
First time listener

or
Previous listener
?
Previous listener
A3 : Activation Page
B1 : Sign- In Screen
B2 : Username list Screen
C : Create Station Screen
D : Station List and Player Screen
At least 1 station
* Return to last station played
No
Station
Pandora
account ?
C.
A3.
B1.
A1 : Loading Screen
A2 : Checking Account
Without station
D.
Yes
Sign - In
ID / Password
Virtual Keyboard
Create
Station
Search
Virtual
Keyboard
Activation
Activation Code
Activation URL
OK
New usernam e select
2-65
Station & Song List
B2.
Sign -out
Sign - in
(Username list)
New
Username
?
Usernam e select

14-3. Player Buffering Policy
When does the "Buffering" pop-up appears?

If there is no more data to play at the buffer. The buffer can store about 90 seconds of music data.
How much data is buffered?

- At the begging of music,
1) If the network is faster than 128Kbps, buffers 16Kbytes of music data and start playing.
2) If the network is slower than 128Kbps, buffers 96Kbytes of music data and start playing.
- After playing music,
1) Until the buffer is full.
2) When the buffer goes empty, buffers 15 seconds of music data and then restart playing.
When does the "There may be network congestion" pop-up appears?

1) If the buffering continues for 1 minutes.
2) If the buffering pop-up appears more than 5 times in the same music.
2-66

15. ACCUWEATHER
15-1. The Request cannot be processed
Is The Request cannot be

processed. message displayed?
There may be network congestions.

Please retry it 2 or 3 more times.
If it is Home menu, no data will be displayed.
If it is Favorite City menu, it will return to the favorite city list.
Although you did retry 2~3 times,

same symptom occurs?
Network is not setup correctly.

Please check the network status.
2-67
ELECTRICAL TROUBLESHOOTING GUIDE

1. SMPS BOARD
No power
Check the AC
line pattern
NO
Connect the open line
YES
Check fuse F901
NO
Check BD901 +
to - pin impedance
YES
Check C976
voltage (3.9 V)
NO
YES
Check C963
voltage (5.6 V)
YES
Check 3.7 V lines short
Replace PC972, IC902s components
NO
YES
Check IC901
Vcc voltage (10 V ~ 30 V)
Replace F901
Check SMPS second part lines short
Check MAIN or AMP board short
NO
Replace PC951, PC972, IC901
Check around IC901s components

(Short, Open)
Replace SMPS board
2-68
Low impedance:
Replace IC901, BD901
No sound
Check IC961
Vcc voltage(34 V ~ 43 V)
NO
Check no power list, AC input voltage
YES
Check C955 voltage
(25 V or 36 V)
YES
NO
Check AMP module short
Replace PC951, IC901
Replace IC961, IC901 or

SMPS board
2-69

2. POWER KEY BOARD
POWER cord insert
Stand by
LED (LD305)
turn on?
NO
CN331, PN301 cable

connection ok?
NO
Connect 3p Harness cable

(PN301)
YES
CN331 pin2
power ok?
YES
YES
Replace LED (LD305)
When you press

power key, WELCOME
display ok?
NO
Check FRONT board
YES
Power key board ok
2-70
NO
Check MAIN and SMPS board

3. FRONT BOARD
3-1. FRONT BOARD (HB905 / HT905)
Power on
WELCOME
PLEASE WAIT Display
on VFD ok?
NO
CN307 cable
connection ok?
NO
Connect 26p FFC cable
YES
CN306 pin4, 5, 6
power ok?
NO
Check SMPS board
YES
CN307 pin14,15,16
data signal ok?
YES
NO
Check MAIN board
YES
IC301
check ok?
NO
Replace IC301
YES
Digitron (DIS301) ok?
When you turn

the volume knob, count
is change?
NO
CN307 pin24, 25
signal ok?
YES
YES
Check MAIN board
FRONT board ok
2-71
NO
NO
Replace DIS301
Replace VR301

3-2. FRONT BOARD (HB965 / HT965)
Power on
WELCOME
PLEASE WAIT Display
on VFD ok?
NO
CN307 cable
connection ok?
NO
Connect 26p FFC cable
YES
CN306 pin4, 5, 6
power ok?
NO
Check SMPS board
YES
CN307 pin14,15,16
data signal ok?
YES
NO
Check MAIN board
YES
IC301
check ok?
NO
Replace IC301
YES
Digitron (DIS301) ok?
Volume LED
(LD301 ~ LD304)
turn on?
NO
CN306 pin1, 2
+12 V ok?
NO
NO
Replace DIS301
Check SMPS board
YES
YES
When you turn

the volume knob, count
is change?
Replace LED (LD301 ~ LD304)
NO
CN307 pin24, 25
signal ok?
YES
YES
Check MAIN board
FRONT board ok
2-72
NO
Replace VR301

4. NO AUDIO CHECK
CD/DVD/BD Disc
or USB play
AUX function
YES
IC511 pin4, 6,
8, 17 I2S input
signal ok?
YES
NO
IC200
pin9,10 audio
L/R ok?
Check IC500
YES
IC511 pin1
LOW signal?
NO
Check JK251
YES
NO
Check Micom IC (IC101)
YES
IC511 pin3,
12,14,16 I2S output
signal ok?
NO
Check IC511
YES
A
OPTICAL function
PORTABLE function
YES
YES
IC200
pin9, 10 audio
L/R ok?
NO
IC201
pin5, 6 audio signal
ok?
Check JK201
YES
YES
C
2-73
NO
Check JK203, JK204

IPOD function
TUNER Function
YES
YES
IPOD B/D
JK3P1 pin27,
28 audio L/R
ok?
NO
Check IPOD
connection or JK3P1
YES
FRONT B/D
CN307 pin10, 11
ok?
IC200
pin11,12 audio
L/R ok?
Check Tuner (TUN01)

and Antenna
connection
YES
B
NO
NO
IC200
pin42, 43, 44 I2S
clock ok?
NO
Check IC201 and X200
YES
Check 14p FFC cable

and connection
IC200
pin41 I2S output
signal ok?
YES
NO
Check IC200
YES
MAIN B/D
CN250 pin10, 11
ok?
NO
Check 26p FFC cable

and connection
NO
YES
YES
IC200
pin23, 24 audio
signal ok?
IC205
pin2, 4, 6, 8 I2S input
signal ok?
NO
IC205
pin1 LOW
signal?
Check IC203
NO
Check Micom (IC101)
YES
IC205 pin12,
14,16,18 I2S output
signal ok?
YES
NO
Check IC205
YES
IC205
pin4, 6, 8 I2S input
signal ok?
NO
Check
IC401, IC402, IC404
and X400
YES
IC404
pin3,12,14,16 I2S
output signal
ok?
NO
Check IC404
YES
AMP B/D
CN601 pin5, 6, 7, 8 I2S
signal ok?
NO
Check 22p FFC cable

and CN601 connection
YES
IC602,
IC605 audio output
signal
ok?
NO
Check IC602 and

IC605
YES
IC701 audio
output signal
ok?
YES
Check AMP IC output
stage and JK701
2-74
NO
Check IC701

5. NO VIDEO CHECK
COMPONENT video out
NO
IC251 pin1, 2, 3
video signal ok?
Check IC500
YES
NO
IC251 pin6, 7, 8
video signal ok?
Check IC251
YES
Check JK251
CVBS video out
IC250 pin6
video signal ok?
NO
Check IC500
YES
IC250 pin2
video signal ok?
NO
IC250
pin1 LOW
signal?
YES
YES
IC253 pin8
video signal ok?
Check IC250
NO
Check IC253
YES
Check JK251
2-75
NO
Check Micom (IC101)

CVBS video out
(IPOD video)
iPOD B/D
JK3P1 pin23 video
signal ok?
NO
Check IPOD connection

or JK3P1
NO
Check 14p FFC cable

and connection
NO
Check 26p FFC cable

and connection
YES
FRONT B/D
CN307 pin8 ok?
YES
MAIN B/D
IC254 pin4 ok?
YES
IC250 pin4
video signal ok?
NO
Check IC254
YES
IC250 pin2
video signal ok?
NO
IC250
pin1 HIGH
signal?
YES
YES
IC253 pin8
video signal ok?
Check IC250
NO
Check IC253
YES
Check JK251
2-76
NO
Check Micom (IC101)

6. HDMI NO AUDIO/VIDEO CHECK (with HDMI IN)
HDMI IN function
JK803s pin1,3,
4,6,7,9,10,12 TMDS data
signal ok?
YES
Check JK803 and HDMI cable

connection
NO
JK803
soldering ok?
NO
Resolder JK803
YES
IC801 video
input signal(pin1~36)
ok?
YES
Check IC801
NO
JK801 or JK802
pin1,3,4,6,7,9,10,12 TMDS
input signal ok?
YES
NO
JK801 or JK802
soldering ok?
NO
Resolder JK801 or JK802
YES
Check JK801(or JK802) and
HDMI cable connection
2-77

HDMI OUT function
JK803 pin1,3,
4,6,7,9,10,12 TMDS Data
signal ok?
YES

connection
NO
JK803
soldering ok?
NO
Resolder JK803
YES
IC801 video
input signal (pin1 ~ 36)
ok?
YES
Check IC801
NO
IC500
TMDS Data(R881~R888)
signal ok?
YES
NO
Check IC500
2-78

7. HDMI NO AUDIO/VIDEO CHECK (without HDMI IN)
HDMI OUT function
JK803 pin1,3,
4,6,7,9,10,12 TMDS Data
signal ok?
YES

connection
NO
JK803
soldering ok?
NO
Resolder JK803
YES
IC801 video
input signal (pin1 ~ 36)
ok?
YES
Check IC801
NO
IC500
TMDS Data(R881~R888)
signal ok?
YES
NO
Check IC500
2-79
WAVEFORMS
1. SYSTEM PART-1 (X-TAL)
1
2
IC500
3
4
X500, 27 MHz
X802, 28.63 MHz
X101, 20 MHz
X200, 24.57 MHz

2-80
2. SYSTEM PART-2 (DDR3 MEMORY)

5
IC500
DDR3_BA0
DDR3_nWE
DDR3_nCAS
DDR3_CLK01_P
2-81
3. VIDEO PART (100% FULL COLOR-BAR)
10
12
11
10
COMPOSITE
11
COMP_Y
12
COMP_Pb
COMP_Pr
2-82
4. HDMI PART
13
14
16
13
14
HPD_TX
15
DDC_SDA
16
DDC_SCL
TXC+
2-83
15
5. MICOM AND MPEG I/F PART

17
18
BCM_nRESET
18
MICOM_UART_RX2
19
MICOM_UART_TX2
2-84
17
19
WIRING DIAGRAM
L
A
N
HDM I
OUT
HDM I
IN2
HDM I
IN1
OP T
IN2
OP T
IN1
Wireless
(Option)
R
C
A
T UNER
S P K JACK
FAN
C N701
C N401
C N601
CN201
MAIN
S CN703
AMP
C N150
SCN701
C N602
A MP <--> SMPS 10pin B to B
MD
C N951
CN250
C N251 C N253 C N252
C N202
C N952
SMPS
C N203
MIC
C N953
PW R CORD
M
I
C
PN901
PTB
US B
PN301
CN331
PWR
KEY
WI-FI
C N307
C N308
V FD
IPOD
( Option )
FRONT
C N3P1
2-85
2-86
C N306
CN304
M
I
C
PN302
EJECT
KEY
(HB965)
BLOCK DIAGRAM
1. MAIN BLOCK DIAGRAM

3.3/5V
12C(1)
2ch ADC
(CS5346)
UART
i-pod
24.576 MHZ
24.576 MHZ
DIR
CS8422
Audio DSP
CS495314
3.3V
1.2/3.3V
I2S
Tuner
UART
Optical
x2
SPDIF
UART
SPDIF
BTM RX
I2S
3.3V
MIC
I2S
ADC
CS5340
MIC_Det
EPHY_TDP/N
EPHY_RDP/N
Ethernet
D+,D-,5V
I2S
X2
To MD
45/16p FFC
5V
OPU
Motor
Driver(7ch)
(R2A30234SP)
TRD, FOD
SLD, SPD
TILT, LOAD
20MHZ
To
AMP
12C
3.3V
3ch (D1/D2)
74ALVC244
I2S
5V
To
Wireless
3.3V
Wireless Option
3.3V
THS7316
Video Drive
ADV7622
VIDEO OUT
1.8/3.3V
COLD
SW
12C
CP Chip
LDO
TJ3965
74ALVC244
12C
TMDS
3.3V
VCC_3.7VA
3.3V
I2S(6ch)
RX/TX
One Chip
Motor
Driver(2ch)
LB1848M
MP8706
Y,Pb,Pr/CVBS
5V
MD
3.3V
(D0/D1/D2)
3.3V
27MHZ
1.2/1.5/3.3V
DC-DC
74ALVC244
BCM7630
A/B/C/D/E/F/G/H/RF
MP2208
74ALVC244
244_
CTRL1,
CTRL2,
CTRL3
UART
3.3V
1.5V
NEC 100P
I2S
3.3V
SPDIF
USB/
WIFI
3.3V_M
VCC_12V
DC-DC
MICOM
Sound Effect
Bass
Management
ChDelay
AV sync
Downmix
74ALVC244
DABM
Flash
- Decoding
- Processing
AUX
E2P
ROM
SDRAM 3.3V
1.2V
3.3V_M
SPI
12C
NJM2794
Portable
12C
1.5V
DDR3 X3
(512MB)
3.3V
NAND
(256MB)
NJM2505
MM1507
Video SW
5V
SW
E2P
ROM
E2P 12C
ROM
TMDS
V
IPOD
HDMI IN
2-87
HDMI out
2-88
THS7314
Video Drive
3.3V
2. FRONT, POWER & AMP BLOCK DIAGRAM
SMPS
FRONT(VFD)
Main PCB
+3.7VA, +12V, +5.6V
Amp PCB
+32/39V, +12V,-12V, +5.6V
+FL, -FL, VKK, +5.6V
Front PCB
AMP
VFD
PT6315
I2C
SPI
3.3V
DAC
CS4353
FL/FR(2ch) 32/39/12V
12V
+
TAS5613
MC4580
LPF
C/W(2ch)
From
DSP
I2S
DAC
CS4353
MC4580
TAS5613A
RL/RR(2ch)
DAC
CS4353
2-89
2-90
MC4580
TAS5613
IMPORTANT SAFETY NOTICE
CIRCUIT DIAGRAMS
WHEN SERVICING THIS CHASSIS, UNDER NO

CIRCUMSTANCES SHOULD THE ORIGINAL DESIGN
BE MODIFIED OR ALTERED WITH OUT PERMISSION
FROM THE LG CORPORATION. ALL COMPONENTS
SHOULD BE REPLACED ONLY WITH TYPES
IDENTICAL TO THOSE IN THE ORIGINAL CIRCUIT.
1. SMPS - POWER CIRCUIT DIAGRAM

No Power
F901 is Defective
SPECIAL COMPONENTS ARE SHADED ON THE NOTE :

SCHEMATIC FOR EASY IDENTIFICATION.
1. Shaded( ) parts are critical for safety. Replace only
THIS CIRCUIT DIAGRAM MAY OCCASIONALLY
with specified part number.
DIFFER FROM THE ACTUAL CIRCUIT USED. THIS
2. Voltages are DC-measured with a digital voltmeter
WAY, IMPLEMENTATION OF THE LATEST SAFETY
during Play mode.
AND PERFORMANCE IMPROVEMENT CHANGES
INTO THE SET IS NOT DELAYED UNTIL THE NEW
SERVICE LITERATURE IS PRINTED.
No Power
12
Switching Error
BD901 is Defective
PC951 is Defective
11
Amp No Power
D951,D953 are Defective
10
No Power
Q901 is Defective
Switching Error
IC901 is Defective
No Power
D907,D906 are Defective
FL No Power
VKK No Power
12V No Power
D964 is Defective
D963 is Defective
D962 is Defective
VKK,FL,12V,5.6V No Power
IC961 is Defective
No Power
R920 is Defective
4
No Power
CAUTION:
Danger if fuse is incorrectly replaced.
Replace only with the type identical to fuse rating
and(or) model name described in main label.
No Power
Switching Error
D910 is Defective
PC971, IC971 are Defective
5.6V No Power
IC902 is Defective
D961 is Defective
2
Warning
Parts that are shaded are critical with
respect to risk of fire or electrical shock.
2-91
2-92
2. MAIN - CPU1 CIRCUIT DIAGRAM

12
1
11
10
BD-HTS CPU #1
EBY60677801(#2) REV 7.5
2010. 04. 01
: WAVEFORM NUMBER
2-93
2-94
3. MAIN - CPU2 CIRCUIT DIAGRAM

12
11
10
BD-HTS CPU #2
EBY60677801(#3) REV 7.5
2010. 04. 01
: WAVEFORM NUMBER
2-95
2-96
4. MAIN - DDR3, NAND, CP CIRCUIT DIAGRAM

12
11
10
BD-HTS DDR3, NAND, CP

EBY60677801(#4) REV 7.5
2010. 04. 01
2-97
2-98
5. MAIN - FRONT END CIRCUIT DIAGRAM

12
11
10
BD-HTS F/E
EBY60677801(#5) REV 7.5
2010. 04. 01
2-99
2-100
6. MAIN - MICOM CIRCUIT DIAGRAM

12
11
10
18
17
19
BD-HTS MICOM
EBY60677801(#6) REV 7.5
2010. 04. 01
: WAVEFORM NUMBER
2-101
2-102
7. MAIN - HDMI CIRCUIT DIAGRAM

12
11
10
13
7
14
15
16
6
BD-HTS HDMI
EBY60677801(#7) REV 7.5
2010. 04. 01
: WAVEFORM NUMBER
2-103
2-104
8. MAIN - ADC, DIR CIRCUIT DIAGRAM

12
11
10
4
8
BD-HTS ADC, DIR

EBY60677801(#8) REV 7.5
2010. 04. 01
: WAVEFORM NUMBER
2-105
2-106
9. MAIN - DSP CIRCUIT DIAGRAM

12
11
10
BD-HTS DSP
EBY60677801(#9) REV 7.5
2010. 04. 01
A
2-107
2-108
10. MAIN - POWER CIRCUIT DIAGRAM

12
11
10
BD-HTS POWER
EBY60677801(#10) REV 7.5
2010. 04. 01
2-109
2-110
11. MAIN - I/O CIRCUIT DIAGRAM

12
11
10
10
12
11
BBD-HTS I/O
EBY60677801(#11) REV 7.5
2010. 04. 01
: WAVEFORM NUMBER
2-111
2-112
12. AMP1 CIRCUIT DIAGRAM

12
11
10
BD/DVD-HTS AMP
EBY60684101(#1) REV 10.2
2010. 06. 15
2-113
2-114
13. AMP2 CIRCUIT DIAGRAM

12
11
10
BD/DVD-HTS AMP
EBY60684101(#2) REV 10.2
2010. 06. 15
2-115
2-116
14. FRONT CIRCUIT DIAGRAM

12
11
EJECT KEY
HB965 / HT965
EBY60731001 REV 3.1
2010. 01. 14
10
PWR KEY
HT905 / HB905
EBY60685301 REV 5.1
2009. 12. 14
4
FRONT
HB965 / HT965
EBY60685011 REV 5.1
2010. 01. 14
2-117
2-118
15. FRONT JACK CIRCUIT DIAGRAM

12
11
10
BD/DVD-HTS MIC&USB&PTB
EBY60948101 REV 1.2
2010. 04. 01
2-119
2-120
16. IPOD CIRCUIT DIAGRAM

12
11
10
BD/DVD-HTS IPOD
EBY60729101 REV 5.1
2009. 12. 14
2-121
2-122
17. WiFi - USB_GPIO_STRAP CIRCUIT DIAGRAM (OPTION)

12
Vin5V
11
VDD5
H2
L16
K6
ext_por_l
lv_testmode
test_se
2
0.1uF
dgndpll
agnd
B1
C2
B3
C1
CRITICAL
moncdr
monpll
E2
E1
dp
dm
rref
D1
D2
F1
100MHZ
J1
2
1
L4
USB_P
USB_N
C68
J8
G6
BCM4323
U1C
C3
22uF
vmain_prsnt
pwr_ind
attn_bttn
attn_ind
R21
4.02K
C4
100pF
VCC
D+
D-
GND
HEADER 3
C90
0.1uF
avdd33
avdd25
avdd12
vdd12pll
C93
0.1uF
F4
F6
G7
F2
VDD1_2A
A4
B8
B12
A16
C19
B10
D9
A12
D14
D13
D16
A10
D10
A8
E4
C18
D15
B9
B11
A9
VDD2_5
pci_cbe_l_0
pci_cbe_l_1
pci_cbe_l_2
pci_cbe_l_3
pci_clk
pci_clkrun_l
pci_devsel_l
pci_frame_l
pci_gnt_l
pci_idsel
pci_int_l
pci_irdy_l
pci_par
pci_perr_l
pci_pme_l
pci_req_l
pci_rst_l
pci_serr_l
pci_stop_l
pci_trdy_l
VDD3_3
sflash_c
sflash_q
extif_addr_21
extif_flash_cs_l
F14
D18
G13
G14
D19
E18
E19
F16
F18
G16
F19
G18
G19
H18
H16
H14
L14
H6
G1
G4
G2
uart_rx
uart_tx
gpio0
gpio1
gpio2
gpio3
gpio4
gpio5
gpio6
gpio7
gpio8
gpio9
gpio10
gpio11
gpio12
gpio13
gpio14
gpio15
rf_disable_l
J16
K16
jtag_trst_l
tdi
tdo
tms
tck
VDD3_3
H4
J4
J6
H1
J2
10
BCM4323
U1A
test_outip_1
test_outin_1
test_outqp_1
test_outqn_1
R16
R4
tssiin_0
tssiin_1
V17
gpaio_a
L10
vsspll
Pin name
C79
0.1uF
C80
0.1uF
V1
V2
W1
W2
C81
0.1uF
J18
H19
K19
J19
sprom_clk
sprom_cs
sprom_din
sprom_dout
L3
100MHZ
CRITICAL
W18
N9
R11
R6
R12
R7
R13
R8
vdd_iso_1p2
vddpll
vdd_afe_1p2_0
vdd_afe_1p2_1
vdd_logen_1p2
vdd_logen_1p2
vdd_lna_0_1p2
vdd_lna_1_1p2
0.1uF
E16
test_inip_1
test_inin_1
test_inqp_1
test_inqn_1
C89
0.1uF
cstschg
T1
T2
U1
U2
BCM4323
U1B
VDD1_2A
C65
VDD1_2A
BCM4323
U1G
pci_ad0
pci_ad1
pci_ad2
pci_ad3
pci_ad4
pci_ad5
pci_ad6
pci_ad7
pci_ad8
pci_ad9
pci_ad10
pci_ad11
pci_ad12
pci_ad13
pci_ad14
pci_ad15
pci_ad16
pci_ad17
pci_ad18
pci_ad19
pci_ad20
pci_ad21
pci_ad22
pci_ad23
pci_ad24
pci_ad25
pci_ad26
pci_ad27
pci_ad28
pci_ad29
pci_ad30
pci_ad31
D4
A1
A2
B2
D5
A3
D6
B4
B5
A5
B6
A6
B7
D7
A7
D8
A11
B13
A13
A14
D11
B14
D12
A15
B15
B17
B16
A18
A17
B18
A19
B19
C82
1uF
Netname
Status
mimophy_core1_ant2_swctrl_1
VRXA1_1
VRXA0_1
ext
ext
PD
PU
mimophy_pa_cntrl_2g_1
PA_cntrl_2G_1
ext
PU
VRXA0_0
ext
PU
mimophy_ext_lna_2g_pu_0
xlna_cntl_2g_pu0
ext
PU
VTXA0_1
ext
PU
USB Interface/GPIOs/strap
WN7522C-1-LF-19
A
2-123
2-124
18. WiFi - POWER & CONTROL CIRCUIT DIAGRAM (OPTION)

CRITICAL
VDD3_3
100MHZ
BCM4323
U1E
C6
VDD3_3
11
4.7uF
VDD3_3
vddbus
vddbus
vddbus
vddbus
vddbus
vddbus
vddio
vdd
vdd
vdd
vdd
vdd
vdd
vdd
vdd
vdd
vdd
vdd
vdd
o_vdd2p5_para
o_vdd2p5_parb
o_vdd2p5_parc
o_vdd2p5_pard
o_vddp5_usb
o_vdd2p5_par
o_vref_ldo
11
NC2
63.4K
GND2
C69
33pF
C36
0.1uF
R2
XTAL_OUT
20.0MHZ
2
221
Y1
13
VDD3_3
4.7uF
C77
0.1uF
VDD2_5
L6
N1
N19
C43
0.01uF
VDD2_5
C44
1uF
C46
1uF
L13
L9
M10
M11
M12
M7
M9
N10
N11
N12
N7
U16
P4
7PPM
C91
0.1uF/NI
1
2
C33
4.7uF
C110
1000pF
1
1
C87
0.1uF
1
C105
0.1uF
0.1uF/NI
C139
0.1uF /NI
1
C156
0.1uF
C157
C149
1000pF
1
C102
1000pF
1000pF
C123
0.1uF
1000pF
C150
0.1uF
1
2
1
2
1000pF
C148
C78
CRITICAL
C40
4.7uF
C146
C74
1uF
R40
VDD1_2A
VDD3_3
2
C132
vss
vss
vss
vss
vss
vss
vss
vss
vss
vss
vss
rgnd
avss1_ldo
C75
0.1uF/NI
XTAL_IN
59K
VDD1_2A
vss
vss
vss
vss
vss
vss
vss
vss
vss
vss
vss
vss
vss
vss
C5
0.1uF
C8
22uF
P2
P1
R1
R2
1
VDD1_2A
0
R7
C13
0.01uF
F12
F13
L7
L8
M13
M14
M6
M8
N13
N14
N6
N8
2
H10
H11
H9
J10
J11
J12
J9
K10
K11
K12
K13
K9
L11
L12
R9
VDD1_2
10
FB2
4.7K
P16
R15 XLNA_CNTL_2G_PU0
N16
M16
K4
L4
M4
N4
F10
F11
F8
F9
G10
G8
G11
C144
22pF
EN2
R19
12
VDD3_3
VDD1_2A
BCM4323
U1F
1
2
1
2
C2
22uF
200K
3V3
L12
R15
4.7K
LX2
i_vdd3p3_ldo
otp_vdd
vddio
vddio
vddio
vddio
vddio
vddio
vddio
vddio
vddio
vddio
C95
0.1uF/NI
C24
0.1uF
C94
0.1uF/NI
VIN2
GND1
2.2uH
NC1
R22
1
2
4.7uF
5
1
C32
0.1uF
C92
0.1uF
R17
FB1
2
0
59K
C53
EN1
TXG_1
VDD3_3
M1
F7
G9
H12
H13
H8
J13
J14
J7
K14
K7
K8
VDD5
C9
22pF
267K
2.2uH
RT8020
1
C10
0.1uF
C20
1000pF
VDD3_3
1
2
1
2
C14
1uF
RXG_1
C54
0.1uF
VDD3_3
C21
0.01uF
1
2
4.7uF
K18
N18
PA_CNTRL_2G_1
J1
K2
vdd_pga_1_3p3
vdd_pa_g_1_3p3
vdd_pa_a_1_3p3
R16
C1
TXG_0
U6
U5
U4
LX1
TXG_1
vdd_pga_0_3p3
vdd_pa_g_0_3p3
vdd_pa_a_0_3p3
I288
VIN1
W5
W4
mimophy_ext_lna_2g_gain_0
R25
pa_p_g_1
pa_p_a_1
U12
U11
U10
W8
W7
vdd_if_0_1p2
vdd_txmix_0_1p2
vdd_if_1_1p2
vdd_txmix_1_1p2
3V3
U2
lna_p_g_1
lna_p_a_1
RXG_1
VDD3_3
L2
VDD5
TXG_0
W11
W10
4.7uF
1000pF
pa_p_g_0
pa_p_a_0
RXG_0
C19
R10
R14
R5
R9
U14
U15
U8
V10
V11
V13
V14
V16
V4
V5
V7
V8
W12
W15
W16
W17
W3
W6
W9
rgnd
rgnd
rgnd
rgnd
rgnd
rgnd
rgnd
rgnd
rgnd
rgnd
rgnd
rgnd
rgnd
rgnd
rgnd
rgnd
rgnd
rgnd
rgnd
vdd_vco_1p2
vdd_xtal_1p2
vdd_cp_1p2
C17
RXG_0
1
C16
1uF
1
2
7
C27
1000pF
cal_res_ref
W19
U19
V19
xtal_in
xtal_out
xtal_buf_out
14.7K
T19
R19
T18
U18
VDD1_2A
VDD1_2A
XTAL_IN
XTAL_OUT
mimophy_core0_sharedant_ctrl
mimophy_core1_sharedant_ctrl
mimophy_core0_ant1_swctrl1
VDD3_3
5 VTXA1_1
2
2
VRXA0_1
VTXA0_1
VRXA1_1
VTXA1_1
P18
N2
M19
M18
L19
L18
K1
L2
M2
L1
W14
W13
BCM4323
U1D
R32
1
VDD_VCO_1P2
VDD_XTAL_1P2
VDD_CP_1P2
C18
0.01uF
VRXA0_0
VTXA0_0
R24
4.7K
C12
4.7uF
5 VRXA1_1
C7
4.7uF
C11
4.7uF
1VDD_VCO_1P2 1
1VDD_XTAL_1P21
1VDD_CP_1P2 1
R28
10
5 VRXA0_0
5 VTXA0_0
R14
4.7K
R26
49.9
R27
10
R12
4.7K
10
VDD_RF_LDO
2 VDD_RF_LDO
R13
4.7K
env_det_g_0
env_det_a_0
env_det_g_1
env_det_a_1
R57
VDD3_3
U13
U9
U7
U3
lna_p_g_0
lna_p_a_0
i_vdd3p3_rfl
o_vdd1p3_rf
C83
1000pF/NI
C62
0.1uF
R18
P19
VDD_RF_LDO
VDD_RF_LDO
L1
12
C136
22pF
POWER AND Control

WN7522C-1-LF-19
A
2-125
2-126
19. WiFi - RF ANTENNA CIRCUIT DIAGRAM (OPTION)

12
11
R11 100
2
VRXA0_0
VRXA0_0
C25
6.8p
C58
2pF
C73
1.5pF/NI
R6 100
1
2.4GHZ
RXG_0
RXG_0 4
U3
TX_2G_PA_0
6.2pF
OUT
R3 2.2nH
IN
VTXA0_0
VTXA0_0
TXG_0
TXG_0
C22
1.5pF/NI
6.2pF
1
C28
AS179-92LF
1
C72
1.5pF/NI
RF1
GND
RF2
1
2
3
VC1
RFC
VC2
1.2nH/NI
L11
A0_ANT0
2
6.8p
CRITICAL
NO_LOAD
0OHM
1
L14
4
5
6
3
4
6
1
C26
U4
C59
R0
1.2nH
TP5
CRITICAL
GND
GND
GND
GNG
10
C23
ANT0
6.8p
R29 100
2
VRXA1_1
VRXA1_1
C34
2
6.8p
0OHM
2
6.8p
CRITICAL
NO_LOAD
C61
2pF
C70
1.5pF/NI
R20 100
1
C37
AS179-92LF
C71
1.5pF/NI
2.4GHZ
RXG_1
RXG_1 4
U8
TX_2G_PA1
6.2pF
OUT
R18 2.2nH
IN
VTXA1_1
VTXA1_1
TXG_1
TXG_1
C30
1.5pF/NI
1.2nH/NI
L13
1
2
3
RF1
GND
RF2
2
L15
VC1
RFC
VC2
4
5
6
A0_ANT1
6.2pF
3
4
6
1
R1
1.2nH
C35
U9
C15
GND
GND
GND
GNG
TP6
CRITICAL
3
2
C31
ANT1
6.8p
RF antenna
WN7522C-1-LF-19
A
2-127
2-128
20. WIRELESS TX MODULE CIRCUIT DIAGRAM (OPTION)

12
wX
11
X
Y
Z
[
\
]
^
_
`
XW
XX
XY
XZ
X[
X\
X]
X^
X_
X`
YW
YX
YY
YZ
Y[
Y\
Y]
Y^
Y_
}
j^
XWm
nuk
jY^
XWm
jY]
XWm
jYZ
XWm
jYY
XWm
10
jY
WUXm
jXX
WU[m
whZUZ}
R
jX[
WUXm
nuk
nuk
wiW
t vzpWVwnX
ZUZ}
nuk
Y
j\
[^m
jZ^
kuw
nuk
jXW
Xm
nuk
whGiGm
zpwGwG [_
jXZ
WUZm
nuk
nuk
nuk
ZUZ}
X
[
jZZ
WUXm
}jj
v|{
nuk
itzT_^Zy
sX WU]o
j]
Xm
j[
WUZm
nuk
nuk
jX]
nuk
ymZUZ}
ymG} Gm
zpwGwG []
jXY
WUZm
X
Y
Z
[
\
]
^
_
`
XW
XX
XY
XZ
X[
X\
X]
X^
X_
X`
YW
YX
zjsX
zkhX
yX^
Xr
nuk
sY ZUZo
YYWm
yX_
Xr
nuk
wkW
wkX
nuk
nuk
jX_
[^m
jYX
Xm
jZ_
kuw
nuk
nuk
iiZUZ}
s[ WU]o
j`
WUZm
nuk
iG} Gm
zpwGwG ]X
jX^
WUZm
jZX
Xm
nuk
nuk
jY`
WUZm
jZY
WU[m
jY_
Xm
nuk
nuk
wjY
wjZ
jiv
nuk
{p
{v
nuk
}kj
{tyiO}h yj{sP
wkWVtpzvX
wkXVtvzpX
hv|{
yzlsW
yvu
{ zlsW
kpu
lu
kh{h
jsr
}jjym
}y lnXU_}
jZW
WU[m
l{Tylzl{
yZ
Xr
ylzl{
tpzvW
zjrW
wpYOzjsPViiXp
wpXOzkhPiiXv
wkYVzjrX
wkZVzluX
}y lnwh
whiphz
}jjii
}jjym
uj
nuk
uj
nuk
uj
nuk
uj
nuk
nuk
nuk
jX\WXi
nuk
ylzl{
tpzvWVwnW
yY
zjrWVwnY
Xr
wpY
wpX
wkY
nuk
wkZ
\]
\\
\[
\Z
\Y
\X
\W
[`
[_
[^
[]
[\
[[
[Z
[Y
[X
[W
Z`
Z_
Z^
Z]
ymZUZ}
j_
WU[m
nuk
zpwGG[^GG]XGGGU
zpwGGYWGG[]GGGU
nuk
\U_noGwGh
nuk
Wy
s]
jX
WU[m
nuk
juaGym
uGj
ym
y]
s\ WU]o
kX
whZUZ}
yXW
{ zlsW
yzlsW
nuk
kuw
YY
YZ
Y[
Y\
Y]
Y^
Y_
Y`
ZW
ZX
ZY
ZZ
Z[
Z\
sZ ZUZo
|Y
jX\WXi
^W
]`
]_
]^
]]
]\
][
]Z
]Y
]X
]W
\`
\_
\^
jZ`
kuw
wk\V{t yh X
wqZVt js r
wqYVzjs r
wqXVs yjr
wqWVzkpvW
wmWVzkpvX
wmXVzkpvY
h uZ
wiXOjzWP
} jjii
} ylnXU_
yzzp{w
wiW
t vzpW
Wy
nuk
nuk
isjr
syjr
zkpvW
zkpvX
zjsX
zkhX
huZ
wmX
wpY
wpX
wkY
wkZ
wk\
wkX
wkW
jX\
WU[m
mylmv|{
uj
nuk
mylmpu
nuk
{ j{ys
nuk
y j{ys
nuk
nuk
nuk
h u{
nuk
nuk
h kq
|X
{s}XXX^TZ
s^
[^y
[^y
[^y
[^y
XU_}
wiXOjzWP
kuw
[^y
yX
y_
yXY
yXZ
iiZUZ}
wk\
t js r Tii
is jr Tii
s yjr Tii
zkpvWTii
zkpvXTii
wmX
h uZ
yXX
yX[
l{Tylzl{
tjsr
mmjG
zjrW
tpzvW
tvzpW
wiX
wiW
}
}
nuk
y
tjsr
nuk
k}kGijsr
k}kGsyjr
k}kGzkpvW
k}kGzkpvX
pYjGzjs
pYjGzkh
huZ
wmX
wpY
wpX
wkY
wkZ
wk\
wkX
wkW
nuk
nuk
nuk
zjrWVwnY
tpzvWVwnW
tvzpWVwnX
wiW
wiXOjzWP
WU]o
jZ
WU[m
jY\
WU[m
nuk
yX\
[^
nuk
jYW
WU[m
XUYo
uGj
juaGym
jX`
kuw
nuk
lX
jY[
WU\m
nuk
nuk
yX]
[^
nuk
jX\WXGymGtGyG]U[
A
2-129
2-130
CIRCUIT VOLTAGE CHART

1. ICS VOLTAGE
NAME
LOCATION NO.
SYMBOL
PIN NUMBER
SPEC. (V)
VOLTAGE (V)
NAME
LOCATION NO.
74HCT244
IC204,IC205,IC404,
IC511,IC811
Vcc
20
4.5~5.5
3.31
R2A30234SP
SIC704
TVDD
DVDDIO
TXPLVDD
CVDD
TXPVDD
TXAVDD
DVDD
VDD12
PLLVDD
6,12,25,31,114,120,133,139
73,86
37
2,18,21,34,110,129
38
45,55
61,81,83,100,103,126
T18,V20,
H18
H8,J8,K8,L8,N8,M8,P8,R8,H
9,J9,P9,R9,H10,R10,H11,R1
1,H12,R12,H13,R13,H14,J14
,R14,H15,J15,K15,L15,M15,
N15,P15,R15
AA21D1,K1,U1,A4,G4,N4,D7,
K7,T7,A10,G10,D13
J18
AB6,W7,T10,T13,W16,AB17
5
1,2,3,4,5,6,7,8
21
8,28,50,62,
73,89,100,120
13
6
3
14,30
47
36
5
22
3
19
1,27
3,9,43,49
M9,M1,K9,K1,G8,G2,D7,A9,
A2,E9,E2,C1,B9
B2,D9,G7,K2,K8,N1,N9,R1,R9
A1,A8,C1,C9,D2,F9,F1,H2,H9
3
1
2
3
1
8
3.14~3.47
3.14~3.47
1.71~1.89
1.71~1.89
1.71~1.89
1.71~1.89
1.71~1.89
1.14~1.26
1.14~1.26
3.29
3.29
1.81
1.81
1.81
1.81
1.81
1.17
1.17
LB1848M
LM358
SIC705
SIC706
1.14~1.26
1.17
3.135~3.465
3.31
2.97~3.63
1.425~1.575
2.8~3.6
1.71~1.89
3.13~3.46
3.3
1.47
3.31
1.81
3.33
3.13~3.46
3.32
LM39102-ADJ
IC2U1
3.1~5.25
3.1~5.25
1.7~5.25
4.75~5.25
3.13~3.47
3.13~5.25
3.13~5.25
1.71~5.25
3.135~3.465
3.135~3.465
3.0~3.6
3.0~3.6
5.1
3.31
3.31
5.08
3.31
3.31
3.31
3.31
3.31
3.31
3.31
3.31
S4308
IC2M1
1.425~1.575
1.46
8
5,10
4,11
1
2,3
8
12,37
3
4
3.3~12
1.782~1.818
2.25~16
1.8~5.5
4.5~13
3~6
3~16
0.8~10.8
4.5~20
2.7~3.6
2.64~3.6
4.5~9
4.3~13
1.48
1.48
3.31
1.81
5.67
5.01
1.23
4.87
5.1
5.67
12.02
1.35
12.02
1.53
3.31
3.31
5.1
5.09
1.65~5.5
4.87
4
4
2
99
30,100
0.3~15
2.55~2.85
3~5
3~5
2.5~6
1.8~5.5
-
3.59
3.19
3.31
3.31
3.62
3.34
-
ADV7623
IC801
MAIN BOARD
XTAL_VDD12
BCM7630
IC500
VDD33
CP2.0B
IC508
CS495314
IC401
AVDD33
VDD15
Vcc
VDD
VDDA
VDDIO
CS5340
IC206
CS5346_ADC
IC200
CS8422_DIR
IC201
EM639165TS-6G
IC402
K4B1G0846E-HCH9
IC503,IC509
HY27UF082G
IC502
LM1117_
ADJ TO252 1.8V
IC405,IC803,SIC707
LM39102-ADJ
IC154, IC155,SIC710
M24C16
MM1507XNRE
IC102,IC804,IC805
IC250
MP2208
IC150
MP8706
IC151
MX25L3205D
NAND08GW3B2C
NJM2505
NJM2794RB2
IC403
IC501
IC254
IC203
IC806,IC807,IC808,
IC809
NLASB3157DFT2G
S7127F_AUK
IC103
THS7314
THS7316
TJ3965D-ADJ
IC253
IC251
IC153,IC802
UPD78F1164
IC101
VA
VD
VL
VA
VD
VLS
VLC
VL
VA
V_REG
VDD
VDDQ
VDD
VDD
VDDQ
VIN
Vout
VIN
VOUT
EN
VCC
VCC
VCC
VIN
Vout
VIN
Vout
VDD
VCC
V+
V+
VCC
VCC
Vout
Vs+
Vs+
VIN
VDD
EVDD
2-131
LD1117A-3.3-A
IC601
LD1117A-7V ADJ
IC611
CS4353
IC602,IC603,IC604
MC4580
IC605,IC606,IC607
IC608,IC609,IC610
TAS5613
IC701,IC702,IC703
ET16315
IC301
LM39102-ADJ
IC302
SYMBOL
VM1
VM2
VM3
5VCC
VCC
VCC
PIN NUMBER
22
5
26
32
1
8
SPEC. (V)
7~13.2
7~13.2
7~13.2
4.5~5.5
3~32
VOLTAGE (V)
12..02
12.02
12.02
5.05
5.05
5.05
Vin
Vout
IN
OUT
VCP
VA
VL
VEE
VDD
PVDD_X
GVDD_X
VDD
3
2
3
2
6
17
3
3
8
30,31,38,39,42,43,50,51
25,26,55,56
64
10
3.234~3.366
3.13~3.47
3.13~3.47
0.9~3.3
-
5..68
3.29
12.02
6.97
3.28
3.28
3.28
3.48
6.96
21.3
12.02
12.02
VDD
VIN
OUT
13,43
2
3
3.0~5.5
2.25~16
-
3.33
5.69
5.07
VIN
OUT
VCC
2
3
6
2.25~16
5~14
5.67
5.07
5.26
AMP BOARD
FRONT BOARD
FRONT JACK BOARD
2. CAPACITORS VOLTAGE
LOCA. NO.
VALUE (uF/V)
(+)
(-)
SCA701
SCA702
SCA703
SCA709
100/16
100/16
100/16
22/16
8.19
12.02
5.05
5.05
0
0
0
0
C633
C635
C6B8
C6C0
C6C2
C6C4
C6C6
C6C8
C702
C706
C713
C734
C746
C753
C774
C786
C793
C7B4
47/16
47/16
10/16V
10/16V
10/16V
10/16V
10/16V
10/16V
220/16
10/16V
470/50
470/50
10/16V
470/50
470/50
10/16V
470/50
470/50
3.29
6.97
3.47
3.48
3.48
3.48
3.44
3.49
0
0
0
0
0
0
0
0
12.02
36.18
36.18
12.02
36.18
36.18
12.02
36.18
36.18
0
0
0
0
0
0
0
0
0
C307
C309
C3A1
47/16
220/6.3
100/6.3
18.31
3.33
3.33
21.31
0
0
C2U2
220/6.3
5.07
2-132
MAIN BOARD
AMP BOARD
FRONT BOARD
FRONT JACK BOARD
PRINTED CIRCUIT BOARD DIAGRAMS

1. MAIN P.C.BOARD
(TOP VIEW)
1
A
2-133
2-134
MAIN P.C.BOARD
(BOTTOM VIEW)
1
A
2-135
2-136
2. SMPS P.C.BOARD
(TOP VIEW)
(BOTTOM VIEW)
10
10
1
A
G
2-137
2-138
Warning
Parts that are shaded are critical with
respect to risk of fire or electrical shock.
3. AMP P.C.BOARD
(TOP VIEW)
(BOTTOM VIEW)
1
A
2-139
2-140
4. FRONT P.C.BOARD
(TOP VIEW)
1
A
(BOTTOM VIEW)
1
A
2-141
2-142
5. FRONT JACK P.C.BOARD

(TOP VIEW)
(BOTTOM VIEW)
1
A
6. IPOD P.C.BOARD
(TOP VIEW)
(BOTTOM VIEW)
1
A
2-143
2-144
SECTION 3
CABINET & MAIN CHASSIS
CONTENTS
EXPLODED VIEWS ......................................................................................................................................... 3-3

1. CABINET AND MAIN FRAME SECTION ................................................................................................. 3-3
2. DECK MECHANISM SECTION (BM09T) ................................................................................................. 3-5
3. PACKING ACCESSORY SECTION ......................................................................................................... 3-7
4. SPEAKER SECTION ................................................................................................................................ 3-8
3-1
MEMO
3-2
EXPLODED VIEWS
1. CABINET AND MAIN FRAME SECTION

462
463
462
462
A
250L
271
CABLE4
PN301
270
A50
479
464
465
C
250
D
C
A41
275
A43
CABLE2
A46
CABLE3
480
462
463
CABLE7
278
Wi-Fi
J
CN306
A51
A
I
PN302
480
MAIN
B
282
463
CABLE1
273
D
269
A48
470
272
iPod
463
N
H
463
464
465
265
277
C
K
279
260
464
AMP
281
283
464
CABLE6
A45
SMPS
463
320
A47
262
261
261
264
300
250R
268
261
3-3
3-4
A44
462
2. DECK MECHANISM SECTION (BM09T)
1005
1001
1004
1003
1006
1002
1439
A001
1026
1030
1025
1437
1437
1024
1025
1049
1012
1437
1017
1013
1433
1024
1015
1011
1020
1016
1431
A006
A005
1043
1031
1019
1045
1018
1439
3-5
3-6
3. PACKING ACCESSORY SECTION
805 Clear sheet
808 Batteries
825 FM antenna
811 RCA cable, Video(1Way)
832 CD-ROM
900 Remote control
801 Owners manual
804 Bag
803 Packing, Casing

803B Speaker packing
803C Speaker packing
803A Speaker packing
803D Speaker packing
803E Speaker packing
802 Box
Speaker Cables
WIRE80
WIRE81
WIRE90
Front Left
Front Right
Subwoofer
3-7
4. SPEAKER SECTION
4-1. Front speaker (SB95DF-F)
A800F
850
A800B
852
Bracket Assembly
Mounting Brackets Screws/ Wall plugs

(Wall/ Speaker) (2) (for mounting to a
wall) (4)
3-8
4-2. Passive subwoofer (SB95DF-W)
A900
3-9
MEMO
3-10
SECTION 4
BCM7630 F/E LOADER PART
CONTENTS
COMPONENT REPAIR GUIDE ............................................................................................................... 4-2

1.
2.
3.
4.
5.
ABNORMAL MD OPERATION ................................................................................................................. 4-2

"ALL BD DISC" READING ERROR .......................................................................................................... 4-3
"ALL DVD DISC" READING ERROR ....................................................................................................... 4-4
"ALL CD DISC" READING ERROR .......................................................................................................... 4-5
ABNORMAL SERVO OPERATION .......................................................................................................... 4-6
HOW TO USE THE SA RESET FUNCTION ....................................................................................... 4-7

1. PURPOSE ................................................................................................................................................. 4-7
2. REQUIRED SA RESET. ........................................................................................................................... 4-7
3. SA RESET PROCEDURE ........................................................................................................................ 4-7
MAJOR IC INTERNAL BLOCK DIAGRAM AND PIN DESCRIPTION ...................................... 4-9

1. BCM7630 .................................................................................................................................................. 4-9
2. SIC704 (R2A30209SP-W02Z): SPINDLE MOTOR AND 6CH ACTUATOR DRIVER............................ 4-12
3. PICK-UP CONNECTOR TERMINAL PIN ASSIGNMENTS (SF-BD412) ............................................... 4-14
BLOCK DIAGRAM .................................................................................................................................... 4-15
4-1
COMPONENT REPAIR GUIDE

1. ABNORMAL MD OPERATION
Abnormal disc reading or abnormal tray open/close.
Replace new MD and test if it is operated normally.
1-1. Component
1) Traverse assembly
2) MD junction board
3) FFC cable from main board to MD
1-2. How to troubleshoot (Countermeasure)

1) Check the connection between main board and FFC cable, confirm the connection point.
2) Check the connection of MD junction board cable.
3) If all the cable connections are normal, replace the traverse assembly.
1-3. Service hint (Any picture / Remark)

After changing MD(Traverse assembly), you must perform "SA Reset".
Refer to the next chapter "How to use the SA reset function".
1-3-1. HB905 series MD
For Motors
For
Pick-up
For
Sled
Motor
For Loading
Motor & Tray
SW
For Motors
For
Pick-up
For Spindle Motor
< MD Bottom View >
< MD Top View >
4-2

2. "ALL BD DISC" READING ERROR
- All the Blu-ray disc is not operated, but DVD and CD are operated normally.
- If the LDO for APC of BD laser diode is abnormal, BD doesn't work.
- If the LD current control is abnormal, BD doesn't work.
2-1. Component
1) MD (Traverse Assembly)
2) SIC707 Adjustable LDO

1)
2)
3)
4)
Check MD (Traverse, pick-up) first of all.

Check input/output voltage of LDO SIC707 (12 V, 8 V).
If output voltage is abnormal, check the periphery of SIC707 and replace it.
Check the BD LD Control input/output.
If input signal (LTHR_LPF) is ok But no output (LDI_BD), Check the TR SQ714, SQ716.

12 V
8V
INPUT(FROM MAIN CHIP)
OUTPUT(TO PICK-UP)
4-3

3. "ALL DVD DISC" READING ERROR
- All the DVD disc is not operated, but BD and CD are operated normally.
- If the LD current control is abnormal, DVD doesn't work.
3-1. Component
2) SQ712, SQ717

1) Check MD (Traverse, pick-up) first of all.
2) Check the DVD LD Control input / output.
If input signal ( LDELO_LPF) is ok, but no output (LDI_DVD), check the TR SQ712, SQ717.
INPUT
(FROM MAIN CHIP)
OUTPUT(TO PICK-UP)
4-4

4. "ALL CD DISC" READING ERROR
- All the CD disc is not operated, but BD and DVD are operated normally.
- If the LD current control is abnormal, CD doesn't work.
4-1. Component
2) SQ713, SQ715

1) Check MD (Traverse, pick-up) first of all.
2) Check the CD LD Control input / output.
If input signal ( LDEL1_LPF) is ok, but no output (LDI_CD), check the TR SQ712, SQ717.
INPUT
(FROM MAIN CHIP)
OUTPUT
(TO PICK-UP)
4-5
5. ABNORMAL SERVO OPERATION

- The actuator, spindle and sled operation of pick-up are abnormal.
- After changing MD, the motors are abnormal operations.
- After changing Motor Drive IC, the motors are abnormal operations.
5-1. Component
2) SIC706 LM358

1) Check if the input/output voltage of SIC706 (Pin5 and Pin7) is 1.67 V.
1.67 V
4-6
HOW TO USE THE SA RESET FUNCTION

1. PURPOSE
In order to insert the new SA adjustment values, it need clearing SA initial values of the flash memory.
2. REQUIRED SA RESET
- After changing Traverse.

- After changing Main Board Assembly.
- After changing Main Board Flash IC.
3. SA RESET PROCEDURE
1) After the set turn on.(then, mode is the home menu)
2) Press HOME key to escape from home menu.
3) Press the 4 > 5 > 6 > 2 > 5 > 8 > 0(numerical button) on the remote controller
to display debug window.
4-7
4) Select 6 on debug window to perform SA Reset.
5) Press Return key or Pause key to finish debug mode.
6) Playback once BD disc more than 3 seconds.

(At this time, you must use BD ROM single layer and BDR single layer disc.)
How to check the BD Single Layer and Double Layer Disc

BD Single Layer Disc
BD Double Layer Disc
Barcode 1 EA
Barcode 2 EA
4-8
MAJOR IC INTERNAL BLOCK DIAGRAM AND PIN DESCRIPTION

1. BCM7630
1-1. Front End Block Diagram
PICK-UP
& MOTOR
ADC
DFE
Demodulator,
Wobble Detector
RF IN
CD,DVD,BD
Decoders
ADC
AFE
A~J IN
ADC
Servo
DSP
FORCUS,
TRACKING,
MOTOR
PDM
DACs
LASER
Laser
Control
ARM Cortex R4
FE Control
Processor
OSC, MEMORY(DDR, FLASH) : B/END SHARING
4-9
1-2. Pin Function

OFE Motor Driver Interface
Label
Function I/O
IO
OFE_MDI_FG
I/O
PU/PD Tol.(V)
PU
3.3
Loc.
E8
Description
OFE_MDI_DMO
3.3
E9
Spindle Motor Output
OFE_MDI_STEP1
3.3
F9
Sled Step Motor PDM DAC
Spindle Motor Feedback
OFE_MDI_STEP2
3.3
G9
Sled Step Motor PDM DAC
OFE_MDI_FOO
3.3
B9
Focus PDM Output/Focus Tilt PDM Output
OFE_MDI_TILT
3.3
E10
Tilt PDM Output/Focus Tilt PDM Output
OFE_MDI_TRO
3.3
G8
Tracking PDM Output
OFE_MDI_COLLSIN
3.3
F8
Collimator Sine PDM Output
OFE_MDI_COLLCOS
3.3
F10
Collimator Cosine PDM Output
OFE_OPU_VREFPDM
I/O
3.3
C9
Reference Voltage PDM Output
OFE Optical Pickup Unit (OPU) Interface

Label
Function I/O
IO
OFE_OPU_DVDFPDIPVREF
AIO
AIO
C18
DVD Fwd Photodiode and Ref Voltage
OFE_OPU_DVDFPDINVREF
PU/PD Tol.(V)
Loc.
Description
AIO
AIO
C19
DVD Fwd Photodiode and Ref Voltage
OFE_OPU_BDFPDIP
AI
AI
B17
BD Fwd Photodiode In
OFE_OPU_BDFPDIN
AI
AI
B16
BD Fwd Photodiode In
OFE_OPU_GAINSW
I/O
3.3
C12
OPU Gain Switch
OFE_OPU_GPADC1
AI
AI
B19
General Purpose ADC Channel Input
OFE_OPU_GPADC2
AI
AI
B18
General Purpose ADC Channel Input
OFE_OPU_VREF
AO
AO
E16
Reference Voltage
OFE_OPU_VREFB
AO
AO
E18
Reference Voltage for OEIC (1.5 to 2.55 V)
OFE_OPU_AIN
AI
AI
C22
Photodiode Input A
OFE_OPU_BIN
AI
AI
D21
Photodiode Input B
OFE_OPU_CIN
AI
AI
D22
Photodiode Input C
OFE_OPU_DIN
AI
AI
E21
Photodiode Input D
OFE_OPU_EIN
AI
AI
E22
Photodiode Input E
OFE_OPU_FIN
AI
AI
F21
Photodiode Input F
OFE_OPU_GIN
AI
AI
F22
Photodiode Input G
OFE_OPU_HIN
AI
AI
F20
Photodiode Input H
OFE_OPU_DVDRFP
AI
AI
F19
Summed RF Input Port
OFE_OPU_DVDRFN
AI
AI
G19
Summed RF Input Port
OFE_OPU_BDRFP
AI
AI
F18
2nd Summed RF Input Port
OFE_OPU_BDRFN
AI
AI
G18
2nd Summed RF Input Port
OFE_OPU_ANATP1P
AIO
AIO
C17
Differential high-speed output debug port 1
OFE_OPU_ANATP1N
AIO
AIO
C16
OFE_OPU_ANATP2P
AIO
AIO
D17
OFE_OPU_ANATP2N
AIO
AIO
D16
OFE_OPU_LDEL1
T/O
3.3
C11
Laser Control PDM Output
OFE_OPU_LDEL0
T/O
3.3
C10
OFE_OPU_LTHR
T/O
3.3
B10
OFE_OPU_PLLTP
AO
AO
G16
OPU PLL test pinDo not connect
OFE_OPU_PLLTN
AO
AO
G15
Test pinDo not connect
4-10
OFESerial Interface
Label
Function I/O
IO
PU/PD Tol.(V)
Loc.
Description
OFE_SER_SEN2
I/O
STI/O
PU
3.3
C7
SSI Enable Out
OFE_SER_SCLK
I/O
I/O
PU
3.3
A9
SSI Clock Out
OFE_SER_SDATA
I/O
I/O
PU
3.3
D9
SSI Data In/out
OFE_SER_SBUSY
I/O
I/O
PD
3.3
E7
SSI Busy In/SEN4
Function I/O
IO
OFE_GP_PA0
I/O
I/O
3.3
F13
OFE_GP_PA0/Gain SW2
OFE_GP_PA1
I/O
I/O
3.3
E13
OFE_GP_PA1/SEN4
OFE_GP_PA2
I/O
I/O
3.3
F12
OFE_GP_PA2/SEN3
OFE_GP_PA3
I/O
I/O
3.3
G12
OFE_GP_PA3/AlphaSIN
OFE_GP_PA4
I/O
I/O
3.3
G11
OFE_GP_PA4/AlphaCOS
OFE_GP_PA5
I/O
I/O
3.3
F11
OFE_GP_PA5/PanicIn
OFE_GP_PA6
I/O
I/O
3.3
E12
OFE_GP_PA6/ExtINT_
OFE_GP_PA7
I/O
I/O
3.3
D11
OFE_GP_PA7
OFE_GP_PB0
I/O
I/O
3.3
D14
OFE_GP_PB0/MIOCLK
OFE_GP_PB1
I/O
I/O
3.3
E14
OFE_GP_PB1/Land
OFE_GP_PB2
I/O
I/O
3.3
F14
OFE_GP_PB2
OFE_GP_PB3
I/O
I/O
3.3
G14
OFE_GP_PB3
OFE_GP_PB4
I/O
I/O
3.3
C13
OFE_GP_PB4/MIO0/DIGTP1
OFE_GP_PB5
I/O
I/O
3.3
B13
OFE_GP_PB6
I/O
I/O
3.3
D12
OFE_GP_PB7
I/O
I/O
3.3
E11
OFE_GP_PB7/MIO3
Function I/O
IO
PU/D
Tol.(V)
Loc.
APWR
APWR
1.2
A19
A18
Analog Ground for RF and DPD
1.2
A16
Analog Power for Servo ADC (1.2 V)
A17
Analog Ground for Servo ADC
B20
Analog Power for Wobble (1.2 V)
OFEGeneral Purpose
Label
PU/PD Tol.(V)
Loc.
Description
OFEAnalog Supply
Label
OFE_AVDD1P2RFDPD
OFE_AVSSRFDPD
AGND
AGND
OFE_AVDD1P2SERVOADC
APWR
APWR
OFE_AVSSSERVOADC
AGND
AGND
OFE_AVDD1P2WOBBLE
APWR
APWR
OFE_AVSSWOBBLE
AGND
AGND
OFE_AVDD1P2ADCPLL
APWR
APWR
OFE_AVSSADCPLL
AGND
AGND
OFE_AVDD3P3
APWR
APWR
OFE_AVDD2P5CAP
AGND
AGND
1.2
1.2
3.3
4-11
Description
Analog Power for RF and DPD (1.2 V)
C20
Analog Ground for Wobble
B21
Analog Power for ADC PLL (1.2 V)
C21
Analog Ground for ADC PLL
B14
Analog Power for 2.5 V Regulator (3.3 V)
A14
Output cap for 2.5 V regulator
2. SIC704 (R2A30209SP-W02Z)
: SPINDLE MOTOR AND 6CH ACTUATOR DRIVER
2-1. Block Diagram
4-12
2-2. Pin Function

PIN NO
SYMBOL
FUNCTION
SPIN
Spindle control voltage input
SL1IN
Slide control voltage input 1
SL2IN
Slide control voltage input 2
SPLIM
Input terminal for spindle current limit
VM2
Motor Power Supply 2(for Slide)
SL2+
Slide non-inverted output 2
GND
GND
SL2-
Slide inverted output 2
SL1+
Slide non-inverted output 1
10
SL1-
Slide inverted output 1
11
GND
GND
12
Motor drive output U
13
Motor drive output V
14
Motor drive output W
15
TSDFLG
TSD flag output
16
COMMON
Motor common
17
IPRO2
Input terminal for ACT2 current protect
18
SLLIM
Input terminal for slide current limit
19
FG
Frequency generator output
20
EN1
Input terminal for enable 1
21
EN2
Input terminal for enable 2
22
VM1
Motor Power Supply 1(for Spindle)
23
SPGS
Input terminal for gain select SPM
24
IPRO1
Input terminal for ACT13 current protect
25
ACGS
Input terminal for gain select ACT
26
VM3
Power Supply3(for Loading)
27
LO+
Loading non-inverted output
28
LO-
Loading inverted output
29
GND
GND
30
ACT2-
ACT2+ inverted output
31
ACT2+
ACT2+ non-inverted output
32
5VCC
5 V Power Supply (for FS,TS,TL)
33
GND
GND
34
ACT1+
ACT1 non-inverted output
35
ACT1-
ACT1 inverted output
36
ACT3+
ACT3 non-inverted output
37
ACT3-
ACT3 inverted output
38
ACT3IN
ACT3 control voltage input
39
ACT2IN
40
ACT1IN
41
LOIN
Loading control input
42
REF
Reference voltage input
4-13
3. PICK-UP CONNECTOR TERMINAL PIN ASSIGNMENTS (SF-BD412)

PIN NO.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
PIN NAME
FCS2+
FCS2TRK+
FCS1+
TRKFCS1ABA+
B+
NC
NC
NC/(GND)
A
B
C
D
SA
SB
SC
SD
SW3
RF+
RFSWB2
SWB1
VREF_PD
VCC_+5PD
GND_PD
SW
GND1
LDI BD
LDI CD
LDI DVD
GND1
TEMP
VCC
MON_CD/DVD
MON_BD
SEL_DVD
SEL_CD
NC
NC
GND1
GND_BDBM
DESCRIPTION
ACT
CL SHIFTER
PDIC
LD
HFM IC
Monitor
FOCUSING2+
FOCUSING2TRACKING+
FOCUSING1+
TRACKINGFOCUSING1Stepping Motor A- Terminal
Stepping Motor B- Terminal
Stepping Motor A+ Terminal
Stepping Motor B+ Terminal
NC
NC
NC
A output
B output
C output
D output
SA output
SB output
SC output
SD output
PDIC BD Sub Output Switch Port (L,OPEN)
RF+ output
RF- output
SW for PDIC, BD Gain and sleep
SW for PDIC, BD Gain and sleep
PDIC Reference Supply Terminal 2.1 V
PDIC Power Terminal 5 V
GND for PDIC
2-Wavelength PDIC DVD/CD/Sleep Changeover SW
GND for LD and HFM IC
LD control for LD,BD
LD control for LD,CD
LD control for LD,DVD
Thermister
Vcc for HFM IC
Monitor Output for DVD & CD
Monitor Output for BD
Select Input for DVD Monitor(L:Enable)
Select Input for CD Monitor(L:Enable)
NC
NC
GND for Back monitor PD,BD
4-14
FO
TRK
TILT
Active CP
SLED
Motor
Spindle & 6ch Actuator Driver

Sensor-less spindle driver.
LB1848M
Stepping Driver
(For Active CP)
R2A30209SP
Loading
Motor
Feed Mecha.
Motor
SPINDLE
OPU :SF-BD412V
Power Circuit
1.MAIN: 5 V, 12 V, 1.2 V, 3.3 V
2.LM1117: Adj. regulator.
- 1.8 V (For BD LD)
Servo signal for Motor
LD(BD/DVD/CD) Power
V/I
B/END BLOCK SHARING
OSC
AACS
(Advanced Access
Content System)
ARM Processor
- Function
DSP/Servo control
Decoder
Encoder
- RF Amp
ALPC
Servo Signal Processor
BCM7630 F/E BLOCK

(Broadcom)
DRAM
4-15
Flash
RF / Servo Signal / Monitor
BLOCK DIAGRAM
MEMO
4-16

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Internal Use Only

NETWORK BLU-RAY DISC /

PRODUCT SAFETY SERVICING GUIDELINES

TIPS ON PROPER INSTALLATION

FIRE AND SHOCK HAZARD

Electrostatically Sensitive (ES) Devices

SERVICE INFORMATION FOR EEPROM

FLD NO DISK or OPEN status.

Press number 0~9, Press character

Use arrow key (

Press pause key once

Change will be applied

* Refer to the Difference Option Table

Press UP/DOWN to change the value.

* Difference Option Table - 1

* Difference Option Table - 2

FLD no disc status

Remote control 2 + Front STOP

Use arrow key (

DETECT NEW EEPROM

Press ENTER key once

Remote control 2 + Front STOP

FLD display E2P CLR or EP CLR

Auto power off

Press play key to upgrade and it will show progress information

After completing upgrade then power is off.

Configuring Network Settings

to select the Setup mode.

3) Select Others --> Software Update

4) On the UPDATE window, press or ENTER to

If newer version exists,

6) The player starts downloading the newest update

7) When downloading is completed, the message,

9) Update will be processed

10) When update is completed, the message,

HDMI IN/OUT (video/audio):

1.0 V (p-p), 75 , sync negative, RCA jack x 1

87.5 to 108.0 MHz

Power output (4 ), (RMS),

Semiconductor laser, Wavelength: 405 nm / 650 nm

DIGITAL DISPLAY & MEDIA TRAINING MASTER

Determine what cables the customer is using to connect

Make sure the TV is on the correct input.

Do lines appear when

One disc displaying the issue is a problem with the disc.

Do lines appear when

Lines appearing when watching a TV program indicates

Connect the BD to another TV and play a disc.

Has the customer tried

DIGITAL DISPLAY & MEDIA TRAINING MASTER

What cables is the customer

Determine what cables the customer is using to connect the BD to

Make sure the TV is on the correct input. Turn TV off,

Do ghosting appear when

One disc displaying the issue is a problem with the disc.

Do lines appear when

Ghosting appearing when watching a TV program indicates an

Connect the BD to another TV and play a disc.

Has the customer tried

DIGITAL DISPLAY & MEDIA TRAINING MASTER

What cables is the customer

Determine what cables the customer is using to connect the BD to

Make sure the TV is on the correct input. Turn TV off,