SYNDICATE INSTITUTE OF BANK MANAGEMENT,MANIPAL

PPTO 2017
ADC - IT Products - 2
DEBIT CARDS AND CREDIT CARDS
1. What are white Label ATMs?
a) Set up, owned and operated
b) Set up, owned and operated
c) Set up, owned and operated
d) Set up, owned and operated
e) Set up, owned and operated

by
by
by
by
by

non-banks
banks
Co Op Banks
NBFCs
Foreign-banks

2. What are Brown Label ATMs?

a) Owned by Service Provider but cash Management and connectivity
provided by Sponsor bank
b) Owned by sponsor bank but cash Management and connectivity provided
by Service provider
c) Owned and managed by Sponsor bank only
d) Owned and managed by Service Provider only
e) Owned and managed by Private sector and Foreign banks
3. What is EMV Card?
a) Chip based card created
b) Chip based card created
c) Chip based card created
d) Chip based card created
e) Chip based card created

by 3 companies -Europay, MasterCard and VISA

by Reserve Bank of India
all Foreign banks
by Private sector Banks
by Nationalised Banks

4. How many transactions are free for our Savings Bank customers in Our Bank
ATMs?
a) No Limit

b) 6

c) 5

d) 3

e) Zero

5. Under Revolving credit facility for SYNDICATE BANK GLOBAL CREDIT CARD the
minimum amount Due (MAD) for Public is
a) 5 % of Total Card dues
b)10 % of Total Card dues
c) 15 % of Total Card dues
d) 20 % of Total Card dues
e) 10% of card dues or Rs 100 whichever is higher
6. VbV is
a. Password generated by the customer
b. Pass word given by VISA
c. Pin given by VISA
d. Password sent to the customer by the bank
e. None of the above

7. POS Debit/Credit card operations means

SYNDICATE INSTITUTE OF BANK MANAGEMENT,MANIPAL

a) Point of Selection
b) Point of Sales
c) Point of Service
d) Point of Software
e) Point of Solution

8. PIN for a Global Debit/Credit card means

a) Postal Index number
b) Personal Identification Number
c) Personal Index Number
d) Postal Identification Number
e) Permanent Identification Number

9. VBV stands for:

a) Verification of Bank Vendor
b) Value of Bank Vendor
c) Verification Bank Value
d) Verified by VISA
e) Valuation by VISA
10. The Credit Card holder can encash reward points in multiples of:
a) 100 points
b) 200 points
c) 250 points
d) 500 points
e) 1000 points
11. The Credit Card holder will get an amount for every reward point at
the rate of:
a) Rs 0.10
b) Rs 0.25
c) Rs 0.40
d) Rs 0.50
e) Rs 1.00
12. How many digits are there in Syndicate Bank Global debit card including the
BIC of issuing Branch?
a) 12
b) 14
c) 16
d) 18
e) 20

13. Instant debit card (Non personalized without name) will be activated in ...
days

SYNDICATE INSTITUTE OF BANK MANAGEMENT,MANIPAL

a) 3
b) 2
c) 1
d) Immediately
e) 2 working days

14. CVV number at the back of credit card denotes:

a) Card Verification Vendor
b) Card Vendor Verification
c) Card Value Verification
d) Card Verification Value
e) Card Vendor Valuation
15. Which of the following is true about White Label ATMs?
a) They accept domestic debit and credit cards but not domestic
prepaid cards
b) They accept international debit and credit cards but not
international prepaid cards scheduled banks
c) They accept international debit cards but not international credit
and prepaid cards
d) They accept all international debit, credit and prepaid cards
e) They accept all domestic cards but do not accept international cards
16. Issue of Rupee dominated Co-branded Pre-Paid cards is subject to
provisions of
a) Banking Regulation Act
b) Payment and Settlement Systems Act 2007
c) Foreign Exchange Management Act 1999
d) Both b and c above
e) All a, b and c above
17. What is the Indian alternative to VISA and Master cards?
a) Rupay card
b) SKCC card
c) Smart card
d) Rupee card
e) Bharat card
18. Which of the following is not a Card-not-present transaction?
a) Purchases through POS
b) Purchases goods through internet
c) Booking Railway ticket through IRCTC website
d) MOTO transaction
e) All the above are card-not-present transactions

SYNDICATE INSTITUTE OF BANK MANAGEMENT,MANIPAL

19. Who is responsible for KYC requirements in the case of Credit card
business solicited by?
Direct Selling Agents/ Direct Marketing Agents?
a) The Bank issuing the card
b) The DSA/ DMA
c) Both the Bank and the DSA/ DMA
d) The DSA/ DMA only if the cardholder is not a customer of the bank
e) KYC requirements are not mandatory for issuing credit cards
20. Outstandings under credit card is to be classified under
a) The category to which the customer belongs to. Eg. Business,
Professional, Agriculture etc
b) Priority Sector loans
c) Unsecured overdrafts
d) Non-Priority Sector Personal loans
e) Outstandings under CASA
21. The free credit period available for credit cards payments is
a) 10 to 15 days
b) 15 to 30 days
c) 20 to 30 days
d) 20 to 50 days
e) 30 to 50 days
22. The billing date and Payment Due date for credit cards in our bank is
a) 10th and 10th of next month respectively.
b) 10th and 20th of next month respectively.
c) 20th and 10th of next month respectively.
d) 20th and 20th of next month respectively.
e) 10th and 30th of the same month respectively.
23. To be eligible for credit card, the maximum age limit for a senior
citizen pensioner is
a) 60
b) 65
c) 70
d) 75
e) 80
24. In the case of Add-on cards, liability rests with
a) The Principal card holder
b) The Add-on holder i.e., other than the Principal card holder
c) Both the Principal and the Add-on holder
d) Principal, in the absence of Add-on holder
e) Add-on holder in the absence of Principal
25. Customer Complaint Resolution software is introduced for resolution of
disputes in transactions of

SYNDICATE INSTITUTE OF BANK MANAGEMENT,MANIPAL

a)
b)
c)
d)
e)

ATM
POS
E-commerce
Only a and b above
All a, b and c above

26. Customer Complaint Resolution Software is available for

a) Card Centre for lodging claims
b) Branches for lodging claims
c) Card Centre for lodging claims and viewing results
d) Branches for lodging claims and viewing results
e) Card Centre and Branches for lodging claims and viewing results
27. Which type of Variant the Credit cards are not having?
a) Gold b) Diamond c) Platinum d) Copper c) Silver
28. Maximum amount that can be charged per instance for transactions in
ATM beyond the free transactions is Rs.
a) 12
b) 20
c) 25
d) 30
e) 40
29. If the complaint related to ATM dispute is lodged within 30 days from
the date of transaction with the card issuing branch penalty @ Rs 100 per
day for delayed settlement is payable for the ATM dispute for domestic
transactions is not resolved within
a) 7 days
b) 7 working days
c) 8 days
d) 15 days
e) 30 days
30. Reconciliation of physical stock of undelivered debit cards and pin
mailers with Debit rd issued register and pin mailers issued register should
be done
a) Weekly
b) Fortnightly
c) Monthly
d) Bimonthly
e) Quarterly

31. Report on tallying of ATM Cards and PIN mailers is to be submitted by

the branches as on

SYNDICATE INSTITUTE OF BANK MANAGEMENT,MANIPAL

a)
b)
c)
d)
e)

Last
Last
Last
Last
Last

day
day
day
day
day

of
of
of
of
of

every month
every quarter
June and December
March and September
March

32. Which of the following is true with regard to Credit Card business
conducted by Scheduled Commercial banks?
a) Directly by the bank
b) Through a subsidiary
c) By entering into tie-up with another bank already in card business
d) a and b above
e) a, b and c above
33. Credit Card business can be undertaken by banks having
a)
b)
c)
d)
e)

Total business of Rs.100 crores and above

Assets worth Rs.100 crores and above
Net worth of Rs.100 crores and above
Any one of a, b or c
All a, b and c above

34. Number of transactions permissible per month at Other bank ATMs in

Metro Cities for Current/Overdraft account holders is:
a)
b)
c)
d)
e)

1
2
3
4
Nil

35. Who is eligible to get Syndicate Bank Global debit card?

a)
b)
c)
d)
e)

Minors below 10 years

Illiterates, Power of Attorney/Mandate holders
Jointly operated accounts
Foreign National without offline Limit
Partnership firms, Companies, Institutions, clubs, Co operative societies

36. No of accounts, opened under same customer ID that can be linked

with Syndicate Bank Global Debit Card is:
a) 1
b) 2
c) 3

SYNDICATE INSTITUTE OF BANK MANAGEMENT,MANIPAL

d) 4
e) All above are correct
37. Maximum value of Of OFF Line Transaction per day in ATM of our Bank
is:
a)
b)
c)
d)
e)

Rs.5000
Rs.10000
Rs 20000
Rs 25000
Rs 50000

38. Maximum value of Online Transaction per instance in ATM of our bank
is:
a)
b)
c)
d)
e)

Rs
Rs
Rs
Rs
Rs

5000
10000
20000
25000
50000

39. Number of free transactions permissible per month at Other bank

ATMs in Metro Cities for SB account holders is:
a)
b)
c)
d)
e)

1
2
3
4
5

40. Syndicate Bank Global debit card is accepted in

a) All ATMs of Syndicate bank
b) Other BanksATMs displaying VISA and Maestro logo
c) National Financial switch (NFS) Network with NPCI logo
d) Member establishments displaying VISA and Maestro Logo
e) All of the above
41. Which Bank identification No, VISA has allocated for our ATM Debit card of
our bank?
a) 403389 b) 403380 c) 403398 d) 403390 e) 403399
42. The bank where the Debit card transaction is taking place is called
a) Acquirer bank
b) Issuing Bank
c) Operating Bank
d) Monitoring bank
e) Paying Bank

SYNDICATE INSTITUTE OF BANK MANAGEMENT,MANIPAL

43. ATM card can be issued
a)
b)
c)
d)
e)

Only to the card holder in person

To the authorized representative of the card holder
To close family member of the card holder
To anyone of the joint a/c holders of the account
To the card holder through Courier

44. While handling ATM card in the branch

a)
b)
c)
d)
e)

PIN mailer and ATM card can be kept together for quick service
PIN mailer and ATM card should be handled by 2 officers separately
PIN mailer and ATM card can be sent together by REGD post only
A single Officer can handle PIN mailer and ATM card.
Pin mailer and ATM card can be sent together by Courier

45. Debit Cards function based on the concept

a) Pay Now, Buy Now
b) Buy Now, Pay Later
c) Pay Now, Buy Later
d) Pay Later, Buy later
e) None of the above
46. VISA stands for
a) Visa International
b) Visa International
c) Visa International
d) Visa International
e) Visa International

Sales Agency
Service Agency
Supply Agency
Savings Agency
Service Authority

47. ATMs of our Bank are connected to ATM switch, which is at

a)
b)
c)
d)
e)

Bangalore
IDRBT, Hyderabad
Mumbai
Singapore
Chennai

48. What is the name of the proposed software application that would allow
users of ATMs to alert the police of a forced cash withdrawal by entering their
personal identification number (PIN) in reverse order?
a) ATM Safety PIN
b) ATM Safety
c) ATM Safety Code
d) ATM Safety Sign
e) ATM Safety Digit

SYNDICATE INSTITUTE OF BANK MANAGEMENT,MANIPAL

49. In the event of the card is lost/stolen in the hands of Cardholder the liability
of the cardholder would be limited to a maximum of how much amount from the
time of notification of such lost card to the Bank by the card holder?
a) Rs 10000
b) Rs 50000
c) Rs 100000
d) Rs 1000
e) Full liability of card dues

50. What is skimming of card?

a) Creating duplicate cards
b) Creating new debit cards
c) Extracting of CVV number over phone
d) Blocking the card for transaction
e) Issue of New card on expiry
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KEY TO PPTO IT PRODUCTS -2 CARDS RELATED

QUESTIONS