CASE STUDY: TANDIA

COOPERATIVE BANKING

Prepared for Growth:

How Tandia overcame their
post-merger reporting challenges

The actual technology and

application is very slick and
easy to use - everyone that uses
it knows where to get
all the information.
JOE AGRO
ASSOCIATE VICE PRESIDENT,
INFORMATION TECHNOLOGY

CASE STUDY: TANDIA COOPERATIVE BANKING

The Customer

The Problem

Tandia is a cooperative

Before merging at the start of 2014, both Teachers Credit Union

and Prosperity One Credit Union - as separate organisations were using Microsoft Excel for their financial reporting. With
seven branches each, this method provided actionable financial
insights, although reports took several days to construct and
spreadsheets became increasingly complex.

banking institution with 30,000

members and 15 branches.
Completely member-owned,
Tandia is the product of a
merger between Teachers
Credit Union and Prosperity
One Credit Union in January
2014. It provides a full range of
financial services, administering
nearly CAD 1billion in assets
under administration. Tandia

After the merger, it became clear that using this

method for financial reporting was no longer feasible. Creating
reports and statements began to take weeks, not just days. With
two separate banking systems for the previously independent
credit unions, it became extremely difficult to consolidate and
present data. Tandias formula-based spreadsheets had everincreasing pages of data that would throw up errors whenever
edits were made. Management reporting latency was becoming
a major issue.

prides itself on working with its

members to help them build a
healthy and prosperous future.

The process we had in place was no longer

going to work.
SANDY ALWARD

JOE AGRO,
ASSOCIATE VICE PRESIDENT,
INFORMATION TECHNOLOGY

SANDY ALWARD,
SENIOR VICE PRESIDENT,

Timely financial reports are essential for high-level decisionmaking and clearly without this information, senior management
are unable to strategise for the future; but of equal, and arguably
more importance, are the daily and monthly reports that feed
operational and tactical decisions. With additional branches and
potential mergers in the near future, Tandia recognised that they
needed a new means of financial reporting to stay competitive.

The Solution
Having recognised the size of the challenge and need for a new
software tool, Tandia evaluated a number of solutions and as part
of the selection process, attended a BankBI webinar. Designed for
financial institutions, and with a number of tailored offerings for
specific vertical solutions, including for credit unions in Canada,
BankBIs performance management software provides insight
and analysis of key performance indicators (KPIs), via Microsofts
Azure cloud.

FINANCE & ADMINISTRATION

What I saw on the webinar was exactly what we

were looking for.
SANDY ALWARD

The Result
After initial discussions, BankBI undertook a series
of product demonstrations which included a quick
turnaround in presenting a consolidated view of the
two legacy General Ledgers. Based on the speed and
level of accuracy with which this was achieved, Tandia
committed to a software implementation that started
in April 2015.

BankBI mapped the chart of accounts, loaded

history from the two legacy credit unions and
was ready to combine Tandias RFS core banking
system (hosted by CGI) month-end in May 2015.

BankBI continues to map the chart of accounts as

it evolves post-merger, and provides consolidated
and branch level reporting.

CGI integrates the RFS system data to BankBI on a

daily basis, and BankBI continues to pick-up backvalued postings until the month-end is closed.

After some initial questions on the two

data sets, BankBI took it over and knew
what to do from that point on.
The process went very well.
JOE AGRO

With a new system in place, Tandia has a full

financial perspective of its operations. Every day at
month-end, branch managers have a unified view
of Tandias financial position, with all important
information summarised in a concise dashboard.
Custom reporting packages can be easily created
for senior management so they have access to the
information they need to make those all important
strategic decisions.

Every day after month end were able

to go into BankBI and look at a report
to see where we are, it doesnt take
three or four days.
SANDY ALWARD

Without a complex spreadsheet system, staff are

no longer dedicating large periods of their time on
managing financial data, maintaining spreadsheets
and constructing reports. Financial information is
always available from a centralised, easy-to-use
user interface. Data management and platform
development has been completely outsourced
to BankBI.
With BankBIs performance management software

The BankBI reports are now in place on day one

following the month-end run and Tandias KPIs and
financial reporting dashboards are immediately
available in a user friendly and device independent
user interface.

Tandia is a fully consolidated credit union,

Both the financial and technical staff at Tandia were

impressed by the speed at which BankBI handled
the complete process of data migration, setup
and deployment. This together with the depth of
information available and ease of use of the product,
meant that Tandia were able to label the migration
project a success.

expansion that the business strategists might

extending use of the management platform to

branch users and exploring other areas in which
BankBI can offer powerful analytical reporting.
Most importantly, Tandia is ready for any future
throw at them.

The good thing about BankBI is that

they are constantly trying to improve
the application to move it forward.
JOE AGRO

About BankBI
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