Documente Academic
Documente Profesional
Documente Cultură
Session 2008-10
Supervised by:
Submitted
by:
Gunjan Shrivastav
Naveen Malik
Faculty of management studies MBA III SEM.
TABLE OF CONTENTS
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S.NO. TITLE PAGE NO.
1. CERTIFICATE
2. DECLARATION
3. ACKNOWLEDGEMENT
4. PREFACE
5. EXECUTIVE SUMMARY
6.1 Introduction
7. COMPANY PROFILE
7.6 INFRASTRUCTURE
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7.8 HR Philosophy
8.1 Introduction
9. RESEARCH METHODOLOGY
9.1Introduction
(Sample size)
9.3 Limitation
12. FINDINGS
13. SUGGESTION
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14. CONCLUSION
15. BIBLOGRAPHY
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DECLARATION
NAVEEN MALIK
(M.B.A.III SEM.)
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ACKNOWLEDGEMENT
I express my heartfelt thanks to Mr. Ashok Kumar, Managing Director, LORDS
CHLORO ALKALI LTD.For his direction, help and motivation.
For giving me suggestions every time I needed not only in making me having
different experience at work but for motivating me also at the time I felt the work
stress. I acknowledge the great assistance and support of entire team of
professionals who allowed me to pursue this project, despite an already crowded
and over loaded work schedule.
Finally I would like to give very special recognition to other members who
contributed in completing my training successfully at LORDS CHLORO ALKALI
LTD., Alwar.
Last and not least I would like to thank my family members without their
support it was impossible to go for the project.
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PREFACE
Some one has rightly said that practical knowledge is far better than classroom
teaching. And success in any project is the result of hard work, right opportunity
at right time and proper guidance. Every nice work begins with systematic
approach towards reaching successful completion. Our work was not at all
exception.
EXECUTIVE SUMMARY
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TITEL OF THE PROJECT:
(HR Manager)
MAJOR OBJECTIVE
RESEARCH METHODLOGY
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and the interpretation of the data so collected from the survey must be
interpreted.
DATA SOURCES:
1 Primary Data
2 Secondary Data
1 Primary data
2 Secondary data
Company record
Industrial directory
1. INTRODUCTION:-
Training and development is such an important in every kind of organization. In
every organization many number of people work and they work in order to earn
money, gain respect and to reach to a new level and status.
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This is not motivate an employee to work harder but also the
organization can retain these well trained and experienced people if they are
appraised properly and rewarded for it.
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b) TO IMPROVE QALITY IN WORK: Better inform workers are less likely
to make operational mistake. Improvement in quality may be in relation
to company’s product or employment atmosphere.
[LCAL ]PROFILE:-
Historical Perspective:
Lords Chloro Alkali Ltd. (LCAL) was incorporated in 1979, for producing and
exporting a wide range of chemicals, which commanded the market in North
India.
The company is strategically located in the heart of North India where the
demand is always more than the supply. We supply our products to most of the
paper, soap, dyes, chemicals and plastic industries based at the western part of
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UP, Haryana, Punjab & Delhi. Besides this, there is also in-house consumption of
Chlorine.
The company has attained expertise in handling bulk quantity orders within well
stipulated time frame. After being recognized as a prominent exporter, the export
capabilities of the LCAL have been increased substantially. The company has
already exported large quantity of CSF and SBP to over 30 countries all across
the world.
Our Mission:-
To provide customer with innovative chemical products and services through
sustained progress in technology and knowledge, to achieve improved
profitability coupled with sustained growth.
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Business Philosophy:-
Product Range:-
A leading manufacturer of rayon grade caustic soda and caustic concentration in
North India. With the technological support of Japanese company, M/s. Asahi
Kasei Chemical Corporation, we have established a professionally managed set
up, comprising of professionals in technical, financial and commercial segments
of the business.
Besides rayon grade caustic soda, LCAL also produces liquid chlorine,
trichloroethylene hydrochloric acid, calcium hypo-chloride (bleach liquor) stable
bleaching powder and hydrogen gas.
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Hydrogen Gas -
BOARD OF DIRECTORS:-
Team:-
Our team comprises of highly qualified professionals from technical and
commercial segments of the business. We have employed more than 1,000
workers and staff directly and indirectly in our manufacturing units. Our business
approach is directed towards better interactions with the labor and development
of human resources.
Our sales team is always there to help our customers to find the right kind of
products. With our wide spread dealer network we reach to our customers faster
to meet all their requirements just in time.
Our large range of chemical products like caustic soda lye, chlorine and
hydrochloric acid are mainly sold in northern region of India, namely - Delhi,
Punjab, Rajasthan, Haryana, Himachal Pradesh and Uttar Pradesh through our
well established dealership network.
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We are selling our products to many institutes, Government organizations,
thermal power stations and state governments of Rajasthan, Uttar Pradesh and
Punjab from India.
For environmental protection measures taken by the us, we have been awarded
by several governmental forums as mentioned below:
• State Government
• Central Government
• Rajasthan State Pollution Control Board
• Rajasthan Productivity Council
• Alwar District Administration
Social Concerns:-
» Scrapped its mercury cell plant of 200 TPD which posed hazard to the
environment by liberating harmful mercury in the water cycle.
» Hydrogen is being used as a clean fuel for generating energy and LCAL has
been entitled under the Kyoto Protocol, which prohibits releasing more Carbon-
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Dioxide into the environment which leads to global warming and climatic
imbalances.
» R&D efforts to develop in-house fuel cells which would utilize nascent
Hydrogen and Oxygen to generate electricity.
Our policy is to conduct all business activities in a responsible manner that is free
from recognized hazards to respect the environment, to foster the sustainable
use of the earth's resources. We are specially awarded by various government
forums for our environment protection practices. Some of those awards are listed
as recognition from:
• State Government
• Central Government
• Rajasthan State Pollution Control Board
• Rajasthan Productivity Council
• Alwar District Administration
Apart from these awards we also won the Jawaharlal Nehru Memorial National
Award.
Power Plant:-
Specifications: :
We have sufficient power back in our unit due to our in-house power plant of 12
MW ( 6x2 ) power plant ( KEC ).
We are manufacturer of caustic soda lye and caustic soda flakes. Caustic Soda
is a versatile basic chemical with a wide range of industrial applications. It is
highly soluble is water and is practically insoluble in most organic solvents except
alcohols. It is available n the from of lye (solution in water), as solid and as
flakes.
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Applications:
• Digestion of wood and bagasse for manufacture of pulp and paper.
• Digestion of wood for manufacture of viscose staple fiber, viscose filament
yarn and rayon tyre cord.
• Manufacture of soaps and detergents.
• Digestion of aluminum ore to make alumina as an intermediate in the
production of aluminum.
• Detaching & processing of cotton textiles.
•
Quality:
Properties:
1. Specific gravity 2.13
2. Odour Odourless
Melting point
3. 320°C
(calcinations)
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Specifications:-
Clear,
General Free from
colourless White Flakes
appearance foreign matter
liquid
Sodium
Hydroxide
- 47.5 + 0.2% 98%
concentratio
n
Sodium
0.30% -
Carbonate 0.40% max. 0.30%
0.35%
content
Chloride
content (as 0.10% max. 0.03% 0.03%
NaCl)
Sulphate
content (as 0.10% max. Traces Traces
Na2SO4)
Matter
insoluble in 1% max. Nil Nil
water %
Packaging:-
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Caustic Soda (Lye) is supplied in lorry tankers, Caustic Soda Solid is packaged
in MS drums, and Caustic Soda Flakes are marketed in 50 Kg HDPE bags.
Infrastructure:-
Our manufacturing units are set up in the developed industrial area at SP-460,
MIA, and Alwar in the colorful state of Rajasthan, India. The plant is fully
mechanized with the latest state-of-the-art technology machineries from:
With our ISO 9002 certification in the year 1993-94 as we are identifying
attractive business opportunities for continuous growth and profitability in this
chemical industry. The following year 1994-95, we were accorded the status of
one of the leading “Export House" in India.
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Each industry has its own unique requirements and
challenges. The priorities of each of these companies are completely different.
We have team of experts from each industry who devote 100% of their time to
solving industry-focused requirements. We provide our products to various
industries such as:
Paper Industry
Quality:-
We have always endeavored for attaining impeccable quality and excellence in
providing high quality chemicals. Our quality professionals have served as a
beacon not only for us but also for the entire industry in establishing top-notch
quality standards. With our international standards products we have been
awarded the ISO-9002 certification.
Our ISO 9002 certification signifies that we conform the entire internal
requirement. Consistency in quality is our main concern. Our team of experts
monitors each stage of the manufacturing process for updates and innovations,
thereby reducing the production cost and enhancing the standard quality of the
products.
Dealer Network:-
Over the years, Lords Chloro Alkali has built up a dealership network that
extends to every part of India. From our manufacturing base in the base in the
town of Alwar in Rajasthan, our reach extends to every state of India: from
Jammu & Kashmir in the north to Kerala in the south; to Gujarat in the west to
Assam in the East. We have also had a well established corporate office in Delhi.
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This wide network empowers us to provide our wide range of
products and service to customers around the country.
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Career:-
At Lords Chloro Alkali, we aim to build an
organization spread across the world with focused
business interests. Building an organization of this
scale requires a culture centered on quality,
initiative and competitiveness. This in turn can only
be brought about by skilled and highly motivated
individuals working together as a team.
Our HR Philosophy:
Human Capital : Leveraging on our core values of
people development, and integrating it into the larger
organizational framework, has helped us in our quest for
excellence. Sustaining organizational growth is a direct result of
developing human resources and nurturing its infinite potential.
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labor relations over the years. This has been the guiding light for our growth and
success.
Experienced Professionals:
If you believe that you possess the experience, expertise and the drive for growth
and success, and that you have the capability and commitment to be part of a
growing team, then please submit your resume using the fields given below.
Once you resume has been short listed, we shall be getting back to you.
MANAGER : 72
STAFF : 11
OTHER : 23
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Shift Timing
Leave facilities:-
Introduction:
Leave-card:
The PARRY WARE ROCA issues the two type of leave card for the every
employer or employee.
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Rules of Leave in LCAL:
1. The employer or employee must apply for a leave before two or thee days.
2. In case of emergency the employer or employee should attest in term the
HR department on phone attests two hour before to the shift time.
Introduction:
Wages:
The method of wage payment play present one of the most crucial problem in
wage and salary administration. Wages can be based on quantitative
measurements work.
Salary:
Salaries are paid for fixed period irrespective of quantitative of work. The must be
paid reasonable wages so that hey get job satisfaction and put maximum
efficiency.
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Wages and Salary Structure in LCAL:
The wage and salary structure in LCALis much generalized. The structure is
fixed and the payments defined in their joining letter or appraisals.
EARNING DEDUCTION
HRA ESI
TA LWP
Over Time
Incentive
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Organization chart:-
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INTRODUCTION OF HR DEPARTMENT:-
Introduction:
The HR / personnel manager must be fair and firm, tactful and resource-full,
sympathetic and considerate, knowledgeable about labor law, have a board
social outlook and have competence and confidence. Academic qualification will
also be desirable. This quality will make him successful in his profession.
In LORDS CHLORO ALKLImust have set policies, define procedure and well
define principle relate to its personnel. These contribute to the effectiveness
continuity and stability of an organization.
Function Of HR In LACAL:
1. Legal Compliance
2. Benefit
3. Human Research Planning
4. Employee Relation
5. Training And Development
6. Appraisal
7. Compensation
HR Department Chart:
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Personnel Administration HRD IR
Manager
Manager Manager Manager
Training
and
Appraisal
Development
Canteen
Transport Medical Welfare
PR
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Introduction:
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Methods of Training and Development:
1 On-the-job-training
2 Apprenticeship
4 Simulation
5 Classroom method
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then to tell him or ask him to gather instruction from the reading material.
Demonstration is often used in combination with lectures, pictures, text
materials, discussion.
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3. Learns from trainee.
4. Helps prepare guidelines for work.
5. Help employee adjust to change etc.
Research Methodology:-
Introduction:
Research Methodology:
(sample method sample size)
Introduction:
Every aspect of the project, is deigned on the bases of some observation and
research, it is made by adopting particular methods and technique. While
doing a research it necessary that the information collected should be
unbiased and not prejudiced based on truth and veracity.
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• Questionnaire: I prepared the questionnaire in relation to the topic Training
and development, which was approve by Mr. Mahesh yadav (HR Manager)
who was my guide.
• Interview: I had a talk with various department employees. Also I had a talk
with the executive, workmen and supervisor from different department who
gave information about the topic and also gathered information by conducting
interviews with the many of the employees.
• Library: I also collected some valuable information for the topic Training
and development from the book human recourses and personal
management written by K. Aswathappa and me also collected some of the
data from the Lords chloro alkalivouchers and quarterly journal.
• Observation: I had gone through the questionnaire forms that ware fill by
every employee or workers of the organization.
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Limitations:
There were various kinds of limitations or problems that I had to face while
collecting the data information from the various employees.
Most of the workers are illiterate, and they are not able to fill
questionnaire.
Not much information was available with the organization about how the
training system worked, for example little theoretical material was available
about the system.
Most of the employees had different views and suggestion about the
subject that would some time cause confusion while preparing data and
findings.
The organization being a public unit so the people working there were not
too bothered about the outcome of the result from my project.
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Questionnaire Design
A questionnaire is a set of questions to be asked from respondents in an
interview, with appropriate instructions indicating which questions are to be
asked, and in what order. Questionnaires are used in various fields of research
like survey research and experimental design.
In open ended question design each question has a series of lines (or a blank
space) in which the respondents are encouraged to write, in their own words,
how they feel about the topic in question.
The strategies and plans adopted during the training period to complete
the assigned tasks are:
2) The feedback from customers and general public was taken with the help
of a well designed questionnaire consisting of questions that nearly
covered every aspect of testing customer satisfaction.
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QUESTIONNAIR WITH DATA INTERPRETATION
No 0 0
37
Interpretation: with the reference above chart 100٪ of the respondent say that
training and development program is carried out in the organization.
Other 20 16.6
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Interpretation: according to the above data, 37٪ of the respondent are saying
special technique, 28٪ saying lake of skill, 18٪ saying lake of knowledge and
whereas 17٪ say other criteria of training and development program.
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Personal growth 39 32.50
Interpretation: according to the above data, 21.6٪ of the respondent are saying
rise of the productivity, 26.6٪ say improve quality in work, 19.1٪ say improve
organization climate and whereas 32.5٪ say personal growth is the objective of
training and development program.
Individual 0 0
40
Interpretation: with the reference above chart 100٪ of the respondent say
that group training needs assessment method is used in training and
development program in the organization.
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Communication games 38 31.6
Others 16 13.3
Interpretation: according to the above data, 37.5٪ of the respondent are saying
leadership games, 31.6٪ say communication game, 17.5٪ say for team building
games and whereas 13.3٪ are in a fever of other techniques of the training and
development program.
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6. Which classroom method you preferred in training and development program?
Lectures 37 30.8
Conferences 34 28.3
Others 17 14.1
Interpretation: according to the above data, 30.8٪ say lectures, 28.3٪ say
conference, 26.6٪ say group discussion and whereas 14.1٪ are in the fever of
other classroom methods of the training and development program.
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7. How often is it done?
Ones in a month 0 0
Interpretation: with the reference above chart 100٪ of the respondent say that it is
done once in year
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RESPONSE No. OF RESPONDENT PERCENTAGE
No 0 0
Interpretation: with the reference above chart 100٪ of the respondent are
aware about training and development program.
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9. Has the training and development program been able to motivate or improve
your performance?
No 11 9.16
Interpretation: with the reference above chart 90.8٪ of the respondent say
that training and development program improve performance and 9.16٪ say no
change in performance.
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10. Are you given training session or classes according to the suggestions in
training and development program to improve your performance?
No 04 3.33
Interpretation: with the reference above chart 96.6٪ of the respondent say
that training a session or classes are improves performance and 3.3٪ say no
change in performance.
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11. Is the training system helpful in the overall productivity and performance of
your organization?
No 19 15.83
Interpretation: with the reference above chart 84.16٪ of the respondent say
that training helpful in improve over all productivity and 15.83٪ say no change in
performance.
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12. Is training and development program are same for all category of employee?
No 04 3.33
Interpretation: with the reference above chart 100٪ of the respondent say
that training and development program same for all category of employee.
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FINDINGS
Training and Development program is not same for all the employees.
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SUGGETIONS
The LORDS CHLORO ALKALI LTD. should utilize those methods and
techniques of Training and development, which closely useful to
illiterate workers or employees.
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CONCLUSIONS
The company’s entire resources and expertise are dedicated to benefit of the
custom
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BIBLIOGRAPHY
1 TEXT BOOKS:
2 WEBSITE VISITED
www.Lords chloroalkali.com
www.murugappa.com
3 OFFICE VISITED
ALWAR-301030(RAJASTHAN)
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