Antolin, Mary Joy C. Dela Cruz, Mike John O.

Castro, Sharrah Maye M. Dimaano, Mariel Kimberly

Risk Management Plan

I. Introduction
A. Internal Environment
EAC Pharmacy is a private retail drugstore which seeks to deliver
quality and affordable medicine to the public with the main purpose of
improving the health of the Filipino people. Our mission is to provide the
right medicine to the right people with the right dose and strength at the right
time with the right route and giving the right informations. We envision
ourselves as a nationally recognized retail drugstore dedicated to the pursuit
of good service for the advancement and welfare of human life.
EAC Pharmacy is located at Building 7- 7 th Floor Emilio Aguinaldo
College, 1113-1117 San Marcelino St, Ermita, Manila, Philippines with the
license number .

Organizational Chart

Chief Pharmacist

Senior Pharmacist

Junior Pharmacist Junior Pharmacist

 Risk Management Team

Contact Information:
B. Risk Management Approach
 C. Risk Management Objectives

General Objective:
Ensure the safety, efficacy, and quality of drug products they engage with in
order to protect public health.

Specific Objectives

Specific Particular KRA KPI

1. To stop or prevent To stop or prevent the No counterfeit drugs Up to date list of
the procurement of procurement of both imported and recorded and
counterfeit drugs. imported/ local local products will documented
counterfeit drug enter the drug store. counterfeit drugs from
products. the FDA.
2. To prevent or stop Compliance to Good No counterfeit drug No complaints or
dispensing counterfeit Dispensing Practices. products dispensed to reports about
drugs. consumer. counterfeit medicine.

D. Data Lock Point

October February June October

2016 2017 2017
2017
II. Risk Identification
The RMP team evaluated that the following risk are factors that
may affect the accomplishment of our general objective in no
particular order:

Medication Errors Includes human error, personal error

and other factors affecting the dispensing of the
medication.
Dispensing with no Prescription Applicable for
prescription drugs.
Counterfeit Drugs fake medicine. It may be
contaminated or contain the wrong or no active
ingredient.
Noise and Distraction includes environmental barriers
that can lead to misunderstanding
Location refers to the place in which the drugstore is
located and if it is accessible or not.
Availability of Pharmacist and staff Includes shifting
and scheduling of the attending pharmacist in the
dispensing area.
Recording of Adverse Drug Reactions Includes
reporting of ADR from the patients.
Sanitation Includes cleanliness, orderliness and
organized place for dispensing medication.

Prioritizing the Risk

Rate Average
 Risk RPh 1 RPh 2 RPh 3 RPh 4
Medication Errors 2 1 2 2 1.75
Dispensing with no Prescription 2 2 1 2 1.75
Counterfeit Drugs 3 3 3 3 3
Noise and Distraction 1 2 1 2 1.5
Location 1 1 3 2 1.75
Availability of Pharmacist & Staff 1 2 1 1 1.25
Recording of ADR 2 2 3 1 2
Sanitation 1 2 1 1 1.25
Table 5. Based on the evaluation, we agree that the counterfeit drug has the
highest risk that may greatly affect the general objective.

Note: Re evaluation???

III. Risk Minimization

Preparation of action plan and Implementation
A. Routine Risk Minimization

PLAN Expected Outcome

Procurement of products No counterfeit drug product should
 Gathering of list of counterfeit enter the pharmacy
drug products from the FDA
Recording and documentation of
suspected or identified counterfeit
drug products in the pharmacy
Evaluation of product
Double checking

Dispensing of products No counterfeit drug should be

Re-checking of ordered medicine dispensed to the patient
in list if presumed to be counterfeit
drug.

B. Benefit risk assessment

PLAN BENEFIT RISK
Procurement of drug product Ensure that there will be Needs of careful
no counterfeit drug will evaluation
enter the pharmacy. Time consuming
Needs of up to
date list of
counterfeited
drugs
Dispensing No counterfeit drug Time consuming
dispensed to the patient Inconvenience to
the patient.
The individual identifying the risk will immediately notify the project
managers. The individual notified will assess the risk situation. If
 required, the project managers will identify a mitigating strategy, and
assign resources as necessary. The project risk manager will document
the risk factor and the mitigating strategy.
Note ; additional risk plan??????
Justification for all risk identified

IV. Risk Communication

The establishment will conduct a monthly meeting to evaluate and assess the risk
management plan and provide a printed copy of the plan to inform or remind the
members and to do an emergency meeting if there is a risk that needs an immediate
action.

V. Risk Monitoring and Management Evaluation s

Periodic monitoring of identified risks
Criteria where evaluation is needed
When RMP revision is required