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RESUME

SRINATH G
Mobile : +91-9632340399/080-23286681
E-mail ID : srinathkrishna.2008@gmail.com

Objective

To obtain challenging full-time employment where my skills are gainfully applied and augmented.

Technical Skills

6+ years of hands-on experience in Wintel/Exchange Server/VMware and on all

brands of Servers such as HP ProLiant/
Dell PowerEdge & IBM X Series Servers.
Experience in working in 24/7 environment, following ITIL (IM, PM, CM, SR)
process.
Experience in providing on-call and remote support for Domestic & Global
Clients.
Experience in NOC Monitoring of the Windows/VMware Servers.
Experience in working on RCA preparation and meeting SLA for RCA
submission.
Experience in handling first point escalation, following escalation matrix for all
required technical and process issues.
Technical team management with different size for each project to
allocate/track particular activities based on nature of
Projects and worked as individual contributor in some of the projects.
Experience in performing RCA for Major Incidents related with quality/security
process defined for the engagement.
Experience in preparing Daily/Weekly/Monthly status reports and carry out
scheduled activities like Daily Checklists,
Server reboot, monitoring logs and alerts, Patch management and Antivirus Management.
Hands-on experience in MS Visio High Level & Low Level Designing for Project
Planning and implementation.
Experience in working on the service improvement programs, effort
estimation/reviews for new projects.
Experience in training new team members & Able to work on Knowledge
acquisition and updates to related documents.
Experience in Subject Matter and Account Process study and delivery.
Hands-on experience in VMware ESXi/vSphere (5.0/5.1/5.5/6.0) infrastructure
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administration, VM management, along
with P2V/V2V conversions, vSphere Capacity planning & forecasting, with availability (HA, FT) &
resources management
(DRS, vMotion, Storage-vMotion) concepts on virtual environments and ESX/vSphere Hardware & OS
Upgrade.
Hands-on experience in installing, configuring & managing Windows Server
2003/2008/2012.
Hands-on experience in installing, configuring & managing Windows
Deployment Services (WDS) Server.
Hands-on experience in installing, configuring & managing File Server (DFS) in
Windows Server 2008/2012.
Hands-on experience in installing, configuring & managing Print Servers in
Windows Server 2008/2012.
Hands-on experience in installing, configuring & managing Remote Desktop
Services in Windows Server 2008/2012.
Hands-on experience in installing, configuring, managing & migrating AD &
DHCP from Win Server 2003 to 2008/2012.
Hands-on experience in installing, configuring, managing & migrating
Exchange Server 2003/2010/2013 along with
DAG/Shared-mailbox/Mailbox-DB/Public Folder/OWA/NLB management.
Hands-on experience in installing, configuring & managing Quick Heal,
Symantec, Kaspersky Antivirus console.

Education and Technical Certification

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Qualification : MBA (Hardware Management & Networking

Management)
University/Board : Indian School of Management & Studies
Year of Graduation : April-2013
Qualification : B.E (Electronics & Communication Engineering)
University/Board : Visveswaraiah Technological University
Year of Graduation : August-2009
Qualification : P.U.C (12th) (P.C.M.B)
University/Board : Department of Pre University Education
Year of Passing : April-2004
Qualification : S.S.L.C (10th)
University/Board : Karnataka Secondary Education Examination Board
Year of Passing : [ March-2002
Course Name : JETKING CERTIFIED H/W & N/W PROFESSIONAL
Institute : Jetking Computer H/w & N/w Institute
Year of Completion : Feb-2009

Work Experience

1. Organization : INTERSOFTKK (INDIA) PVT. LTD., Bangalore-India

Client : AXA TECHNOLOGIES SHARED SERVICES, Bangalore-India
Designation : Senior Technical Consultant
Period : 23-May-2016 Till date
2. Organization : IBM INDIA PVT. LTD., Bangalore-India

Designation : Senior Operations Professional

Period : 29-Jun-2015 to 20-May-2016
3. Organization : SLK GLOBAL BPO SERVICES PVT. LTD., Bangalore-India

Designation : Server Engineer

Period : 20-Feb-2014 to 23-Jun-2015
4. Organization : DHANUSH INFOSOL PVT. LTD., Bangalore-India
Designation : L2-Engineer
Period : 18-Mar-2013 to 08-Feb-2014
5. Organization : MFI OFFICE SOLUTIONS (U) LTD., Uganda & Rwanda-East Africa
Designation : Customer Support Manager
Period : 02-Jan-2012 to 31-Jan-2013
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6. Organization : BHARAT ELECTRONICS AMBEDKAR CO-OPERATIVE SOCIETY,
Bangalore-India
Client : BHARAT ELECTRONICS LTD, Bangalore-India
Designation : System Administrator
Period : 26-Nov-2010 to 30-Sep-2011
7. Organization : SRI LAKSHMI GROUP OF INSTITUTIONS, Bangalore-India
Designation : System Administrator
Period : 26-Nov-2009 to 24-Oct-2010

Personal Information

Name : Srinath G
Gender : Male
Date of Birth : 24/10/1986
Fathers Name : Gunasekar V
Marital Status : Married
Passport : Yes
Languages Known : English, Hindi, Kannada, Tamil & Telugu
Permanent Address : F-580, 1st Floor, 2nd C main, 12th Cross, 1st Phase, Bharath Nagar, V.N.Post,
Bangalore-560091

DECLARATION
I hereby declare that all the above-mentioned details are true and correct to best of my knowledge,
belief and confidence.

DATE :
PLACE : BANGALORE
(SRINATH G)