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ZXSDR UniRAN

FDD-LTE Base Station


Alarm Handling

Version: V3.30.20.00

ZTE CORPORATION
No. 55, Hi-tech Road South, ShenZhen, P.R.China
Postcode: 518057
Tel: +86-755-26771900
Fax: +86-755-26770801
URL: http://support.zte.com.cn
E-mail: 800@zte.com.cn
LEGAL INFORMATION
Copyright 2016 ZTE CORPORATION.
The contents of this document are protected by copyright laws and international treaties. Any reproduction or
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The ultimate right to interpret this product resides in ZTE CORPORATION.

Revision History

Revision No. Revision Date Revision Reason

R1.1 2016-1-11 V3.30.20.00B51

Added "198097176 IPSec link abnormal".

Added "198097969 DPD detection timeout".

Added "198100400 Parameters of AISG device abnormal".

Added "198098034 Electromagnetic environment is abnormal".

Added "198098031 Baseband input signals are abnormal".

Added "198098032 Baseband input signals are back to normal".

Updated "198097605 The RRU link is broken". Modified the alarm


description, alarm cause and action.

Updated "198097606 The PB link is broken". Modified the alarm


description, alarm cause and action..

Updated "198098473 The baseband signal input to the TX channel


is abnormal". Modified the alarm cause and action.

Updated "198098465 VSWR of the antenna feeder abnormal".


Modified the alarm cause and action.

SJ-20151105120414-010|2016-1-11 (R1.1) ZTE Proprietary and Confidential


Revision No. Revision Date Revision Reason

Updated "198097680 POE power supply abnormal". Modified the


alarm description, alarm cause and action.

R1.0 2015-11-30 Compared to the V3.20.50.30B120, the V3.30.20.00B46 made the


following update.

Added "198098320 Optical interface reception link degraded".

Added "198097606 The PB link is broken".

Added "198094470 The link between eNodeB and iCS is broken".

Added "198097681 Abnormal RF feed-in signal".

Updated "198097604 Software runs abnormally". Modified the


alarm cause and action.

Updated "198092017 Software loading failure". Modified the


detailed description.

Updated "198092029 Hardware type is different from the


configuration ". Modified the action.

Updated "198092396 Hot patch fault". Modified the detailed


description.

Updated "198094420 S1 link is broken". Modified the action.

Updated "198094421 X2 link is broken". Modified the action.

Updated "198094465 X2 link state updating notification". Modified


the action.

Updated "198097510 The NE does not support the configured


parameters ". Modified the impact.

Updated "198094442 Cell parameter configuration failure".


Modified the cause.

Updated "198094461 Cell shutdown alarm". Modified the cause


and action.

Updated "198097672 System capacity overload". Modified the


impact.

Updated "198092053 The input voltage is abnormal". Modified the


impact.

Updated "198092057 The board is powered off". Modified the


action.

Updated "198098440 Disable PA". Modified the cause.

Updated "198098468 External extended device fault". Modified the


action.
Revision No. Revision Date Revision Reason

Updated "198098319 Optical port receiving link failure". Modified


the action.

Updated "198092315 Mac Conflict". Modified the impact.

Updated "198098000 Unavailable PMU". Modified the alarm name


and detailed description.

Updated "198098000 Unconfigured PMU". Modified the alarm


name and detailed description.

Updated "198098005 System capacity overload". Modified the


impact.

Serial Number: SJ-20151105120414-010

Publishing Date: 2016-1-11 (R1.1)

SJ-20151105120414-010|2016-1-11 (R1.1) ZTE Proprietary and Confidential


Contents
About This Manual ......................................................................................... I
Chapter 1 Overview .................................................................................... 1-1
Chapter 2 Processing Error Alarm............................................................ 2-1
2.1 198092014 SNTP time adjustment failure ............................................................ 2-2
2.2 198092017 Software loading failure..................................................................... 2-4
2.3 198092019 Failure in active/standby synchronization ........................................... 2-4
2.4 198092027 Failure in repairing a version package ................................................ 2-5
2.5 198092029 Hardware type is different from the configuration ................................ 2-6
2.6 198092066 Failure in uncompressing the LMT software........................................ 2-9
2.7 198092070 Initialization failure .......................................................................... 2-10
2.8 198092348 The board is being initialized ........................................................... 2-10
2.9 198092390 CPU over loading highly...................................................................2-11
2.10 198092391 CPU over loading.......................................................................... 2-12
2.11 198092395 Running software rollback.............................................................. 2-13
2.12 198092396 Hot patch fault .............................................................................. 2-14
2.13 198092397 Failure in finding the board-related software ID ............................... 2-15
2.14 198092443 IR changeover failure .................................................................... 2-16
2.15 198096551 RRU unconfigured ........................................................................ 2-17
2.16 198096832 Line clock source fault................................................................... 2-18
2.17 198096833 SyncE clock fault .......................................................................... 2-22
2.18 198096834 1PPS+TOD clock source fault........................................................ 2-24
2.19 198097050 Baseband unit is being initialized ................................................... 2-29
2.20 198097404 Resource usage rate is too high..................................................... 2-30
2.21 198097510 The NE does not support the configured parameters ...................... 2-31
2.22 198097511 Parameter configuration error ........................................................ 2-38
2.23 198097567 Version package fault.................................................................... 2-45
2.24 198097568 Version repository file problem....................................................... 2-46
2.25 198097604 Software runs abnormally .............................................................. 2-47
2.26 198097605 The RRU link is broken ................................................................ 2-49
2.27 198097606 The PB link is broken .................................................................... 2-51
2.28 198097613 LMT is logged in ........................................................................... 2-54
2.29 198097650 Configuration Data Loading Abnormal ............................................ 2-54
2.30 198097651 Configuration data unmatched with the license ............................... 2-55

SJ-20151105120414-010|2016-1-11 (R1.1) ZTE Proprietary and Confidential


2.31 198097670 The system has no the available License file .................................. 2-56
2.32 198097673 The license file will soon fall due .................................................... 2-57
2.33 198098464 Parameter configuration error ........................................................ 2-58
2.34 198100275 RRU software version is abnormal ................................................. 2-62
2.35 198100276 RRU fiber delay beyond the limit .................................................... 2-63
2.36 198094411 Board configuration parameter error ............................................... 2-64
2.37 198094418 Rule library of performance statistics hasn't been loaded or loaded
unsuccessfully................................................................................................ 2-66
2.38 198094429 Optical module rate does not match ............................................... 2-66
2.39 198094442 Cell parameter configuration failure................................................ 2-68
2.40 198094461 Cell shutdown alarm ..................................................................... 2-69

Chapter 3 QoS Alarm ................................................................................. 3-1


3.1 198092368 Ethernet RDI alarm ........................................................................... 3-1
3.2 198092380 The EFM link is broken ..................................................................... 3-2
3.3 198096837 GNSS receiver satellite searching fault .............................................. 3-5
3.4 198097174 The operator certificate fails to be obtained ........................................ 3-6
3.5 198097672 System capacity overload.................................................................. 3-8
3.6 198094419 LTE cell outage................................................................................. 3-9
3.7 198094422 eNodeB is out of service ................................................................. 3-12
3.8 198094440 Cell portion of super cell is out of service.......................................... 3-13
3.9 198094444 PCI conflict alarm ........................................................................... 3-15
3.10 198094445 PCI confusion alarm...................................................................... 3-16
3.11 198094446 MRO fault alarm............................................................................ 3-17
3.12 198094452 Different vendor PCI conflict alarm ................................................. 3-18
3.13 198094453 Different vendor PCI confusion alarm ............................................. 3-20
3.14 198094454 Different vendor MRO fault alarm................................................... 3-21
3.15 198094456 Cell sleeping alarm ....................................................................... 3-22
3.16 198094457 Cell performance deterioration alarm.............................................. 3-23
3.17 198094458 Cell cooperating parameter configuration abnormal......................... 3-25
3.18 198094459 The system capacity will exceed the License limit ........................... 3-26

Chapter 4 Environment Alarm................................................................... 4-1


4.1 198092042 The temperature at the air intake is abnormal ..................................... 4-1
4.2 198092044 Door control alarm ............................................................................ 4-3
4.3 198092045 Flooding alarm ................................................................................. 4-5
4.4 198092046 Smog alarm...................................................................................... 4-7
4.5 198092047 Infrared alarm................................................................................. 4-10
4.6 198092048 Air conditioner fault ......................................................................... 4-12

II

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4.7 198092053 The input voltage is abnormal.......................................................... 4-14
4.8 198092105 Embedded power Environment is under-temperature ........................ 4-16
4.9 198092106 Embedded power Environment is over-temperature .......................... 4-18
4.10 198092107 Embedded power Environment temperature is invalid ..................... 4-19
4.11 198092108 Embedded power Environment is under-Humidity ........................... 4-20
4.12 198092109 Embedded power Environment is over-Humidity ............................. 4-22
4.13 198092110 Embedded power Environment humidity is invalid ........................... 4-23
4.14 198092111 Embedded power Smoke detected ................................................. 4-24
4.15 198092112 Embedded power Flood detected................................................... 4-26
4.16 198092113 Embedded power Door Magnet Alarm ............................................ 4-27
4.17 198092114 Embedded power Gate Embedded power Safety Alarm................... 4-29
4.18 198092115 Glass Broken Alarm ...................................................................... 4-30
4.19 198092118 Embedded power Env-unit communication interruption.................... 4-32
4.20 198092119 Embedded power Heat Exchanger Fault......................................... 4-34
4.21 198092462 Blocked dust proof net .................................................................. 4-35
4.22 198097061 Temperature abnormal .................................................................. 4-37
4.23 198098128 Power over-loaded ....................................................................... 4-38
4.24 198099900 Battery pack fan failed................................................................... 4-39

Chapter 5 Equipment Alarm ...................................................................... 5-1


5.1 198092049 Lightning protection device alarm....................................................... 5-4
5.2 198092051 PSU alarm ....................................................................................... 5-5
5.3 198092052 PSU fan alarm .................................................................................. 5-7
5.4 198092057 The board is powered off................................................................... 5-9
5.5 198092068 Main power supply has a fault alarm ................................................ 5-12
5.6 198092069 FCE fan failure ............................................................................... 5-14
5.7 198092071 Temperature sensor abnormal ........................................................ 5-15
5.8 198092072 The board is not in position ............................................................. 5-17
5.9 198092073 Embedded power AC-in Switch Off .................................................. 5-19
5.10 198092074 Embedded power AC Power Off .................................................... 5-20
5.11 198092075 Embedded power SPD-C Broken ................................................... 5-22
5.12 198092076 Embedded power SPD-D Broken................................................... 5-24
5.13 198092077 Embedded power AC Under-Volt ................................................... 5-26
5.14 198092078 Embedded power AC Over-Volt ..................................................... 5-27
5.15 198092082 Embedded power SMR Fan Fault .................................................. 5-29
5.16 198092083 Embedded power SMR PFC Fault ................................................. 5-30
5.17 198092084 Embedded power SMR Over-Vin Off .............................................. 5-31
5.18 198092085 Embedded power SMR Under-Vin Off ............................................ 5-32

III

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5.19 198092086 Embedded power SMR H.T. Off ..................................................... 5-33
5.20 198092087 Embedded power SMR Env.H.T.Off................................................ 5-34
5.21 198092088 Embedded power SMR Env.H.T .................................................... 5-35
5.22 198092089 Embedded power SMR L.Vin......................................................... 5-37
5.23 198092090 Embedded power SMR Fuse Broken ............................................. 5-38
5.24 198092091 Embedded power SMR CommFail ................................................. 5-39
5.25 198092094 Embedded power DC Loop Broken ................................................ 5-40
5.26 198092095 Embedded power Bat Loop Broken................................................ 5-42
5.27 198092096 Embedded power Bat Under-Volt ................................................... 5-44
5.28 198092097 Embedded power Bat Over-Temp .................................................. 5-46
5.29 198092098 Embedded power TmpL Shut-Down............................................... 5-48
5.30 198092099 Embedded power 1st Shut-down ................................................... 5-50
5.31 198092100 Embedded power 2nd Shut-down .................................................. 5-52
5.32 198092101 Embedded power DC SPD Broken................................................. 5-54
5.33 198092102 Embedded power DC Breaker Alarm.............................................. 5-55
5.34 198092103 Embedded power Bat Test Failure ................................................. 5-56
5.35 198092203 The board is not configured ........................................................... 5-57
5.36 198092206 Battery alarm ................................................................................ 5-59
5.37 198092207 AC power-cut alarm ...................................................................... 5-61
5.38 198092208 Rectifier module alarm .................................................................. 5-63
5.39 198092209 Thermoelectric cooler alarm .......................................................... 5-65
5.40 198092215 Lost of synchronization.................................................................. 5-67
5.41 198092217 No available clock source at air-interface........................................ 5-68
5.42 198092234 Embedded power type configuration error ...................................... 5-69
5.43 198092235 Embedded power communication interruption................................. 5-70
5.44 198092237 Embedded power Bat Under-Temp ................................................ 5-72
5.45 198092238 Embedded power Bat Invalid-Temp................................................ 5-73
5.46 198092239 Embedded power Battery Fault...................................................... 5-75
5.47 198092259 Battery low-voltage alarm .............................................................. 5-77
5.48 198092260 Faulty external device connected at a dry contact ........................... 5-78
5.49 198092261 Outdoor lightning protection box alarm ........................................... 5-80
5.50 198092262 Breaker alarm in indoor lightning protection box.............................. 5-82
5.51 198092263 Lightning protection device alarm in indoor lightning protection
box ................................................................................................................ 5-84
5.52 198092264 Over-voltage alarm of main power input ......................................... 5-86
5.53 198092265 Main power input power-cut alarm ................................................. 5-89
5.54 198092266 Under-voltage alarm of main power input ....................................... 5-91
5.55 198092267 General fault of main power........................................................... 5-93

IV

SJ-20151105120414-010|2016-1-11 (R1.1) ZTE Proprietary and Confidential


5.56 198092268 PWR monitoring unit alarm ............................................................ 5-95
5.57 198092292 Optical fiber connection error ......................................................... 5-97
5.58 198092295 Device power down....................................................................... 5-98
5.59 198092363 Faulty main power alarm ............................................................... 5-99
5.60 198092394 Several faulty rectifiers .................................................................5-101
5.61 198092426 The GNSS cascading clock is faulty ..............................................5-102
5.62 198092435 Inter-subrack Ethernet link broken in stack mode ...........................5-105
5.63 198092447 Unbalanced AC phase voltage of built-in power .............................5-106
5.64 198092449 Missing AC phase voltage of built-in power....................................5-107
5.65 198092450 Battery low-voltage cut-off of built-in power....................................5-109
5.66 198092451 Broken LLVD1 branch E of built-in power....................................... 5-111
5.67 198092452 Broken LLVD1 branch of built-in power.......................................... 5-113
5.68 198092453 Broken LLVD2 branch E of built-in power....................................... 5-115
5.69 198092454 Broken battery cut-off branch E of built-in power ............................ 5-117
5.70 198092455 Broken battery cut-off branch of built-in power ............................... 5-119
5.71 198092456 Abnormal battery current of built-in power......................................5-121
5.72 198092458 Abnormal battery of built-in power.................................................5-122
5.73 198092459 Abnormal input dry contact of built-in power...................................5-124
5.74 198092460 High-temperature cut-off of built-in power ......................................5-125
5.75 198092461 Failure in frame synchronization between BBU subracks ................5-126
5.76 198092550~198092599 User-defined dry contact alarm ..................................5-128
5.77 198096830 Too large phase difference between clock sources.........................5-130
5.78 198096831 1588 clock source fault.................................................................5-133
5.79 198096835 GNSS receiver fault .....................................................................5-135
5.80 198096836 GNSS antenna feeder link fault.....................................................5-141
5.81 198096838 Clock source abnormal in stack mode ...........................................5-144
5.82 198097004 Board hardware fault....................................................................5-145
5.83 198097060 Board communication link interrupted............................................5-147
5.84 198097109 E1/T1 link is interrupted................................................................5-148
5.85 198097680 POE power supply abnormal ........................................................5-149
5.86 198097681 Abnormal RF feed-in signal ..........................................................5-150
5.87 198098111 Fan failure ...................................................................................5-153
5.88 198098251 The working mode of the Ethernet port doesn't match the peer end
....................................................................................................................5-154
5.89 198098314 Inter-board data link abnormal. .....................................................5-155
5.90 198098315 Input clock of the board abnormal. ................................................5-156
5.91 198098318 Unavailable optical module ..........................................................5-157
5.92 198098320 Optical interface reception link degraded .......................................5-159

SJ-20151105120414-010|2016-1-11 (R1.1) ZTE Proprietary and Confidential


5.93 198098440 Disable PA ..................................................................................5-162
5.94 198098465 VSWR of the antenna feeder abnormal .........................................5-163
5.95 198098466 Temperature abnormal .................................................................5-166
5.96 198098467 Internal fault ................................................................................5-166
5.97 198098468 External extended device fault ......................................................5-167
5.98 198098469 Abnormal RX channel ..................................................................5-173
5.99 198098470 Blocked resources manually .........................................................5-174
5.100 198098471 Carrier downlink data problem ....................................................5-175
5.101 198098472 RRU Power Abnormal Alarm ......................................................5-176
5.102 198098473 The baseband signal input to the TX channel is abnormal.............5-178
5.103 198098474 RRU fan failure ..........................................................................5-182
5.104 198092117 Embedded power Rectifier Module Fault......................................5-183
5.105 198100078 Abnormal input dry contact one of built-in power ..........................5-185
5.106 198100079 Abnormal input dry contact two of built-in power...........................5-186
5.107 198100080 Abnormal input dry contact three of built-in power ........................5-187
5.108 198100081 Abnormal input dry contact four of built-in power ..........................5-188
5.109 198100280 The output power of the TX channel is abnormal..........................5-189
5.110 198100283 Smart antenna calibration is abnormal .........................................5-190
5.111 198100400 Parameters of AISG device abnormal ..........................................5-191
5.112 198094400 Downlink digital power exceeds threshold ....................................5-192
5.113 198094401 Downlink analog power exceeds threshold...................................5-194
5.114 198094402 The difference of digital and analog power is abnormal .................5-195
5.115 198094403 Antenna feeder VSWR alarm .....................................................5-196
5.116 198094404 Antenna feeder VSWR serious alarm ..........................................5-198
5.117 198094405 Slight-high temperature of PA......................................................5-200
5.118 198094406 Over-high temperature of PA.......................................................5-202
5.119 198094407 RRU power supply abnormal ......................................................5-203
5.120 198094408 RRU RF PLL unlock...................................................................5-204
5.121 198094409 Abnormal temperature of board ..................................................5-205
5.122 198094412 Fault in BPL clock .....................................................................5-206
5.123 198094413 Fault in BPL hardware ................................................................5-207
5.124 198094414 Discontinuous frame number ......................................................5-208
5.125 198094415 Frame frequency abnormal.........................................................5-210
5.126 198094425 Optical module temperature is abnormal......................................5-212
5.127 198094426 Optical module bias current is abnormal ......................................5-213
5.128 198094427 Optical module transmit power is abnormal..................................5-214
5.129 198094428 Optical module inner voltage is abnormal ....................................5-215

VI

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5.130 198094431 RSSI power is abnormal .............................................................5-216
5.131 198094437 RRU power-cut alarm ................................................................5-216
5.132 198094441 RRU feedback power exceeds threshold .....................................5-217

Chapter 6 Communication Alarm.............................................................. 6-1


6.1 198092013 High BER rate at the E1/T1 link ......................................................... 6-1
6.2 198092230 The SCTP association is broken ........................................................ 6-3
6.3 198092231 The PPP link is broken...................................................................... 6-4
6.4 198092232 The HDLC link is broken ................................................................... 6-6
6.5 198092233 The SSCOP link is broken................................................................. 6-7
6.6 198092361 The IMA group is faulty ..................................................................... 6-8
6.7 198092362 The IMA/TC link is faulty ................................................................. 6-10
6.8 198092399 The BFD connection is broken..........................................................6-11
6.9 198092401 E1/T1 link self-loop ......................................................................... 6-12
6.10 198092402 The TCP connection is broken....................................................... 6-13
6.11 198092428 The SCTP path is broken .............................................................. 6-15
6.12 198092431 The received optical power of the optical module is abnormal .......... 6-17
6.13 198096839 RRU inner GNSS clock source abnormal ....................................... 6-18
6.14 198097169 The next hop IP is unreachable...................................................... 6-20
6.15 198097171 Authentication failure..................................................................... 6-21
6.16 198097172 Configuration parameter of OAM Channel is wrong......................... 6-22
6.17 198097175 Remote server unreachable........................................................... 6-24
6.18 198097176 IPSec link abnormal ...................................................................... 6-26
6.19 198098252 The physical Ethernet link is broken .............................................. 6-28
6.20 198098319 Optical port receiving link failure .................................................... 6-29
6.21 198094416 CPRI link abnormal ....................................................................... 6-32
6.22 198094420 S1 link is broken ........................................................................... 6-35
6.23 198094421 X2 link is broken ........................................................................... 6-37
6.24 198094430 The strength of received optical signal is abnormal ......................... 6-40
6.25 198094455 All MME associations interrupted ................................................... 6-43
6.26 198094466 S1 GTP-U path unavailable ........................................................... 6-43
6.27 198094467 X2 GTP-U path unavailable ........................................................... 6-44
6.28 198094470 The link between eNodeB and iCS is broken .................................. 6-45

Chapter 7 External Device Alarm .............................................................. 7-1


7.1 198100900 External device alarm ....................................................................... 7-2
7.2 198100901 Shelter high temperature alarm.......................................................... 7-2
7.3 198100902 Shelter door alarm ............................................................................ 7-3
7.4 198100903 Shelter smog alarm........................................................................... 7-3

VII

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7.5 198100904 Shelter smog sensor has fault ........................................................... 7-4
7.6 198100905 Shelter mains power-down alarm....................................................... 7-4
7.7 198100906 Shelter waterlog alarm ...................................................................... 7-5
7.8 198100907 Shelter air-conditioner 1 alarm ........................................................... 7-5
7.9 198100908 Shelter air-conditioner 2 alarm ........................................................... 7-6
7.10 198100909 Shelter fan group has fault............................................................... 7-6
7.11 198100910 Shelter infrared alarm ...................................................................... 7-7
7.12 198100911 Shelter arrester has fault ................................................................. 7-7
7.13 198100912 Shelter heater has fault ................................................................... 7-8
7.14 198100913 Shelter DC battery pack under-voltage ............................................. 7-8
7.15 198100914 Shelter spare alarm 1...................................................................... 7-9
7.16 198100915 Shelter spare alarm 2...................................................................... 7-9
7.17 198100916 Shelter spare alarm 3.................................................................... 7-10
7.18 198100917 Shelter air-conditioner 1 pre-alarm ................................................. 7-10
7.19 198100918 Shelter air-conditioner 2 pre-alarm ..................................................7-11
7.20 198100919 Shelter indoor temperature sensor 1 has fault..................................7-11
7.21 198100920 Shelter indoor temperature sensor 2 has fault................................. 7-12
7.22 198100921 Shelter outdoor temperature sensor has fault.................................. 7-12
7.23 198100922 Shelter humidity sensor has fault ................................................... 7-13
7.24 198100930 Embedded power battery charged current is abnromal .................... 7-14
7.25 198100932 Embedded power battery voltage is abnormal................................. 7-14
7.26 198100934 Embedded power battery discharged current is abnormal................ 7-15
7.27 198100936 Embedded power SMR output temperature is too high .................... 7-16
7.28 198100937 Embedded power SMR input voltage is abnormal ........................... 7-16
7.29 198100938 Embedded power battery communication failed .............................. 7-17
7.30 198100950 Embedded power SPD Broken ...................................................... 7-17
7.31 198100951 Embedded power Bat Over-Volt..................................................... 7-18
7.32 198100952 Embedded power Shut-down......................................................... 7-19
7.33 198100953 Embedded power AC Under-Volt or Over-Volt................................. 7-20
7.34 198100954 Embedded power system overload alarm ....................................... 7-20
7.35 198100955 Embedded power DC extra Under-Volt........................................... 7-21

Chapter 8 Notification ................................................................................ 8-1


8.1 198092031 Board initialization process completes................................................ 8-2
8.2 198092033 Board power-on failed ....................................................................... 8-3
8.3 198092034 Bit error has been detected during E1 physical layer in the past 24
hours ............................................................................................................... 8-3
8.4 198092035 E1 link bit error has been detected in the past 24 hours....................... 8-4

VIII

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8.5 198092058 Software version recover succeed ..................................................... 8-5
8.6 198092059 Alarm Storm ..................................................................................... 8-5
8.7 198092063 Switchover completes ....................................................................... 8-6
8.8 198092271 Local benchmark clock unlocked ....................................................... 8-7
8.9 198092312 PPP Negotiatory IP Conflict............................................................... 8-8
8.10 198092314 IP Conflict ...................................................................................... 8-9
8.11 198092315 Mac Conflict.................................................................................. 8-10
8.12 198092381 EFM Link has error data .................................................................8-11
8.13 198092392 Product process fails to power on .................................................. 8-12
8.14 198092441 IR changeover successful.............................................................. 8-13
8.15 198092442 No need for IR changeover............................................................ 8-13
8.16 198092444 SSCOP fault................................................................................. 8-14
8.17 198094433 PA voltage regulating fail notification .............................................. 8-15
8.18 198096557 Uplink IQ link error ........................................................................ 8-15
8.19 198096566 RRU alarm reset ........................................................................... 8-16
8.20 198097804 Um interface implements clock synchronization via software ........... 8-17
8.21 198097805 MP voltage abnormal .................................................................... 8-18
8.22 198097806 PP voltage abnormal..................................................................... 8-19
8.23 198097864 Product process power-on completes............................................. 8-20
8.24 198097865 Switchover fails............................................................................. 8-20
8.25 198097866 port Active/standby switchover notification...................................... 8-21
8.26 198097867 Power Amplifier (PA) switch for smart carrier power-on/off ............... 8-23
8.27 198097907 Opening of Node B via USB finishes .............................................. 8-24
8.28 198097940 LMT is logged in ........................................................................... 8-24
8.29 198097964 LCK indication .............................................................................. 8-25
8.30 198097965 CCM Remote MEP Error ............................................................... 8-26
8.31 198097966 CCM Message Error ..................................................................... 8-27
8.32 198097967 CCM Xconnect Error ..................................................................... 8-29
8.33 198097968 AIS indication ............................................................................... 8-30
8.34 198097969 DPD detection timeout .................................................................. 8-31
8.35 198098000 Unavailable PMU .......................................................................... 8-32
8.36 198098001 Unconfigured PMU........................................................................ 8-34
8.37 198098002 The License is entering to trying urgency state ............................... 8-35
8.38 198098003 The license file will soon fall due .................................................... 8-36
8.39 198098005 System capacity overload.............................................................. 8-36
8.40 198098020 The Ethernet communication abnormal .......................................... 8-37
8.41 198098021 High BER at the electrical port ....................................................... 8-38

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8.42 198098030 Carrier downlink data problem ....................................................... 8-40
8.43 198098031 Baseband input signals are abnormal............................................. 8-41
8.44 198098032 Baseband input signals are back to normal..................................... 8-42
8.45 198098034 Electromagnetic environment is abnormal ...................................... 8-43
8.46 198098316 The received optical power is abnormal.......................................... 8-44
8.47 198098459 Unavailable alarm of time slot turn-off function ................................ 8-46
8.48 198098475 Disable PRRU PA ......................................................................... 8-47
8.49 198094410 PA shutdown notification ............................................................... 8-48
8.50 198094432 DSP error notification .................................................................... 8-49
8.51 198094436 Enable DTX fail notification............................................................ 8-50
8.52 198094449 Cloud scheduling cell link fault ....................................................... 8-51
8.53 198094450 Whole-band scanning start ............................................................ 8-53
8.54 198094451 Whole-band scanning end ............................................................. 8-53
8.55 198094460 The system capacity will exceed the License limit ........................... 8-54
8.56 198094464 S1 link-break statistics notification.................................................. 8-55
8.57 198094465 X2 link state updating notification ................................................... 8-56
8.58 198094468 S1 GTP-U Path link state updating notification ................................ 8-58
8.59 198094469 X2 GTP-U Path link state updating notification ................................ 8-60

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About This Manual
Purpose
This manual introduces the alarms and notifications that might occur during the product
installation, operation and maintenance.

Intended Audience
This manual is intended for:
l Maintenance engineers
l Network management monitoring employee

What Is in This Manual


This manual contains the following chapters:

Chapter Summary

Chapter 1, Overview Describes the concept of fault management

Chapter 2, Processing Error Alarm Describes processing error alarms with respect to alarm
information, cause, impact, and handling action

Chapter 3, QoS Alarm Describes QoS alarms with respect to alarm information,
cause, impact, and handling action

Chapter 4, Environment Alarm Describes environment alarms with respect to alarm


information, cause, impact, and handling action

Chapter 5, Equipment Alarm Describes equipment alarms with respect to alarm


information, cause, impact, and handling action

Chapter 6, Communication Alarm Describes communication alarms with respect to alarm


information, cause, impact, and handling action

Chapter 7, External Device Alarm Describes external device alarms with respect to alarm
information, cause, impact, and handling action

Chapter 8, Notification Describes notification with respect to alarm information,


cause, impact, and handling action

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Chapter 1
Overview
Fault management is responsible for collecting information of failures and events that occur
during system operation or service processing.
The information, in the form of alarm or notification, is stored in database or displayed
on real-time basis via a user-oriented fault monitoring platform. Means such as
visual-interface monitor or history information query can be used to view current or
historical system operation and service processing status. Fault management enables
maintenance personnel to troubleshoot and take preventive measures to remove potential
fault and restore system and services as early as possible.
Fault is displayed in the form of alarm or notification.

Alarm
The fault that persists during system operation and affects system reliability and normal
services is referred to as an alarm. Alarm usually lasts until fault removal.
Due to its possible impact on normal system operation, alarm requires timely
troubleshooting in which alarm cause is identified, and the fault is located and handled.

Notification
Notification refers to the non-repeated/instantaneous fault or event that occurs during
system operation. Examples include board reset, signaling overload, etc.
Notification is mostly caused by sudden environment change or other accidental factors.
No special handling is required for the notification, which can be automatically removed by
the system. Only the notification that occurs persistently requires troubleshooting.

Alarm/Notification Information Structure


Each alarm/notification contains the following contents:
l Alarm Code
Alarm Code is the identifier which differentiates alarms/notifications, which is defined
by a 32-bit field indicating the specific code value.
l Alarm Name
l Alarm Severity
There are four levels for alarm, which are indicated in descending order of severity as
Critical, Major, Minor, and Warning.
Critical alarm causes system breakdown and service interruption. It requires
immediate troubleshooting.

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Major alarm significantly affects system operation or weakens network service


capability. It requires troubleshooting as soon as possible.
Minor alarm affects system operation and network service capability in a
non-significant way. It requires timely troubleshooting so as to avoid severity
escalation.
Warning alarm poses a potential hazard to system operation and network service
capability. It requires troubleshooting at an appropriate time so as to avoid
severity escalation.
The degree of impact as described in the definition of alarm severity refers to the
impact of a single index, such as reliability and security. Once the impact on any
of the index reaches the specified threshold, the severity level of the alarm can be
roughly determined. If an alarm has an impact on multiple indices, alarm severity
should be escalated accordingly.

Note:
Alarm severity can be modified in NetNumen U31 if necessary.
Generally speaking, the default alarm severity is reasonably set. Users should
think twice before making any modification.

There is only one severity level for notification: Notification.


l Alarm Type
Alarm is classified into these types below according to alarm trigger condition and its
system impact:
Equipment alarm: related with device hardware.
Communication alarm: related with information transmission (ITU-T
Recommendation X.733).
Processing error alarm: related with software or operation fault (ITU-T
Recommendation X.733).
Environment alarm: related with the environment where the equipment is located
(ITU-T Recommendation X.733).
QoS alarm: related with quality of service.
l Alarm Cause
Probable alarm causes are enumerated to help users troubleshoot, find preventive
measures, and restore the system to normal state in a timely manner.
l Impact
System impact refers to the impact that the alarm/notification incurs on system or
services.

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Chapter 1 Overview

l Action
Troubleshooting measures and suggestions are provided. Pay attention to the
following tips when handling alarms/notifications.
After recording the fault phenomenon, operation and maintenance personnel may
handle the fault step by step as described in the Solution of this manual. If the
fault is removed at any handling step, terminate the handling process. If the fault
is not removed, go ahead to the next handling step.
If the fault cannot be removed, contact the local ZTE office as soon as possible.

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Chapter 2
Processing Error Alarm
Table of Contents
198092014 SNTP time adjustment failure ..................................................................2-2
198092017 Software loading failure ...........................................................................2-4
198092019 Failure in active/standby synchronization .................................................2-4
198092027 Failure in repairing a version package......................................................2-5
198092029 Hardware type is different from the configuration ....................................2-6
198092066 Failure in uncompressing the LMT software .............................................2-9
198092070 Initialization failure .................................................................................2-10
198092348 The board is being initialized..................................................................2-10
198092390 CPU over loading highly ........................................................................2-11
198092391 CPU over loading...................................................................................2-12
198092395 Running software rollback......................................................................2-13
198092396 Hot patch fault .......................................................................................2-14
198092397 Failure in finding the board-related software ID ......................................2-15
198092443 IR changeover failure.............................................................................2-16
198096551 RRU unconfigured .................................................................................2-17
198096832 Line clock source fault ...........................................................................2-18
198096833 SyncE clock fault ...................................................................................2-22
198096834 1PPS+TOD clock source fault................................................................2-24
198097050 Baseband unit is being initialized ...........................................................2-29
198097404 Resource usage rate is too high.............................................................2-30
198097510 The NE does not support the configured parameters ............................2-31
198097511 Parameter configuration error.................................................................2-38
198097567 Version package fault.............................................................................2-45
198097568 Version repository file problem ...............................................................2-46
198097604 Software runs abnormally ......................................................................2-47
198097605 The RRU link is broken .........................................................................2-49
198097606 The PB link is broken .............................................................................2-51
198097613 LMT is logged in ....................................................................................2-54
198097650 Configuration Data Loading Abnormal ...................................................2-54
198097651 Configuration data unmatched with the license ......................................2-55
198097670 The system has no the available License file .........................................2-56
198097673 The license file will soon fall due ............................................................2-57
198098464 Parameter configuration error ................................................................2-58
198100275 RRU software version is abnormal .........................................................2-62
198100276 RRU fiber delay beyond the limit............................................................2-63
198094411 Board configuration parameter error.......................................................2-64

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198094418 Rule library of performance statistics hasn't been loaded or loaded


unsuccessfully..........................................................................................................2-66
198094429 Optical module rate does not match.......................................................2-66
198094442 Cell parameter configuration failure........................................................2-68
198094461 Cell shutdown alarm ..............................................................................2-69

2.1 198092014 SNTP time adjustment failure


Alarm Information
l Alarm code: 198092014
l Name: SNTP time adjustment failure
l Alarm severity: Minor
l Alarm type: Processing Error Alarm

Alarm Description
The Simple Network Time Protocol (SNTP) server is not started or the link is faulty.

Alarm Cause
1. The IP address configuration of the SNTP time synchronization server is wrong.
2. The SNTP server is faulty.
3. Network fault.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
The system time is inaccurate, but does not affect services.

Action
1. Check whether the IP address configuration of the SNTP server is correct.
a. Select Configuration ManagementManaged ElementSystem
ParameterTime Configuration, and check whether the IP addresses of the NTP
server and standby SNTP server are the same as planned.
YesStep 2.
NoSubstep b.
b. Change the IP addresses of the servers to the planned IP addresses of the current
network.
c. Synchronize the configurations to the corresponding NE.
d. After 15 minutes, check whether the alarm is cleared.

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YesEnd.
NoStep 2.
2. Check whether the SNTP service on the SNTP server is normal.
a. Check whether the SNTP service on the SNTP server is normal (refer to the SNTP
service configurations of the operating system).
YesStep 3.
NoSubstep b.
b. Enable the SNTP service.
c. Select Dynamic ManagementDynamic CommandSDRManaged Network
ElementTime, and synchronize NE time. Check whether the synchronization
is successful.
YesSubstep d.
NoStep 3.
d. After 15 minutes, check whether the alarm is cleared.

YesEnd.
NoStep 3.
3. Check whether the communication between the base station and SNTP server is
normal.
a. Use the ping tool on the SNTP server to check whether the communication with
the base station is normal.

YesSubstep b.
NoContact the customer service center.
b. Use the brsping tool on the base station server to check whether the
communication with the SNTP is normal.
YesSubstep c.
NoContact ZTE technical support.
c. Select Dynamic Management > Dynamic Command > SDR > Managed
Network Element > Time, and synchronize NE time. Check whether the
synchronization is successful.
YesSubstep d.

NoContact the customer service center.


d. After 15 minutes, check whether the alarm is cleared.

YesEnd.

NoContact ZTE technical support.

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2.2 198092017 Software loading failure


Alarm Information
l Alarm code: 198092017
l Name: Software loading failure
l Alarm severity: Major
l Alarm type: Processing Error Alarm

Alarm Description
This alarm occurs when the board fails to load
CPU/DSP/FPGA/SLAVECORE/RamdiskPlus software versions.

Alarm Cause
1. The board software version is not correct.
2. The board hardware is faulty.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
All of the services operating on the board are interrupted.

Action
Select Software Version ManagementUpgrade Management from the menu. The
Upgrade Management tab is displayed. Redownload all planned version packages.
Wait 30 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

2.3 198092019 Failure in active/standby


synchronization
Alarm Information
l Alarm code: 198092019
l Name: Failure in active/standby synchronization
l Alarm severity: Major
l Alarm type: Processing Error Alarm

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Alarm Description
This alarm occurs when the active/standby synchronization fails.

Alarm Cause
The standby board fails to synchronize version files with the active board.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
The active/standby switchover is not performed: Services are not affected, but the system
reliability is degraded
The active/standby switchover is performed: The software-related boards cannot operate
properly, and all of the services operating on the board are interrupted.

Action
1. Select Software Version Management > Upgrade Management from the menu. The
Upgrade Management tab is displayed. Redownload all planned version packages.
Wait 30 minutes, and check whether the alarm has been cleared.
YesEnd.
NoStep 2.
2. Confirm the slot of the backup board and reset the board based on the rack
number/shelf number/slot number in the Detail Information dialog box.
Wait 30 minutes, and check whether the alarm has been cleared.
YesEnd.
NoContact ZTE technical support.

2.4 198092027 Failure in repairing a version package


Alarm Information
l Alarm code: 198092027
l Name: Failure in repairing a version package
l Alarm severity: Critical
l Alarm type: Processing Error Alarm

Alarm Description
During the board power-on process, this alarm occurs when the system detects that a
version package flag is abnormal and fails to repair the version package.

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Alarm Cause
The version package fails to be repaired.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
All the controlled boards cannot boot properly and cannot bear any service.

Action
1. After the alarm is raised, wait 15 minutes, and check whether the alarm has been
cleared.
YesStep 2.
NoContact ZTE technical support.
2. Select Software Version Management > Upgrade Task Management from the
menu. The Upgrade Task Management tab is displayed. Download, pre-activate,
and apply the upgrade version package.
After the status in the task list is displayed as successful, wait 30 minutes and check
whether the alarm has been cleared. Check whether the alarm has been cleared.
YesEnd.
NoContact ZTE technical support.

2.5 198092029 Hardware type is different from the


configuration
Alarm Information
l Alarm code: 198092029
l Name: Hardware type is different from the configuration
l Alarm severity: Major
l Alarm type: Processing Error Alarm

Alarm Description
This alarm occurs when the main control board detects that the type of the board installed
in the actual slot or the RRU or the TANK is different from that configured in the OMC.

Alarm Cause
1. The board is not configured properly on the OMC.
2. The actually installed board ,the connected RRU or the Tank is not of the correct type.

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Impact
I. Impact on the equipment:
None.
II. Impact on the services:
The board type or RRU type does not match the configuration: The board cannot operate
properly, and all of the services operating on the board are interrupted.
The physical type of the board does not match the configuration: All of the services
operating on the board may be affected.
The cabinet type does not match the configuration: Temperature sensor or fan alarms are
misreported. The fan noise is too large or the heat dissipation requirement cannot be met
(in this case, the board temperature is too high, causing services to be affected).

Action
Perform the following operations based on the information in the Remark field of the Detail
Information dialog box:
l The module group ID of the physically connected board is inconsistent with that
configured in the OMC/The logical type of the physically connected board is
inconsistent with that configured in the OMC/The PA type of the physically connected
device is inconsistent with that configured in the OMC/The frequency band of the
physically connected device is inconsistent with that configured in the OMC/The
physically connected RRU type is inconsistent with that configured in the OMC:
1. Based on the information in the Remark field of the Detail Information dialog box,
check whether the board type or RRU type matches the network planning.
YesStep 2.
NoStep 3.
2. Change the configuration to be the same as the network planning.
a. Select Configuration Management > Managed Element > Device > Rack
Graph from the menu. The Rack Graph dialog box is displayed. Set the
board type or RRU type to be the same as the network planning based on the
rack number/shelf number/slot number in the Detail Information dialog box.
b. Synchronize the configuration to the NE.
c. Wait 15 minutes, and check whether the alarm has been cleared.
YesEnd.
NoContact ZTE technical support.
3. Replace the board with the planned board/RRU based on the rack number/shelf
number/slot number in the Detailed Information dialog box. 15 minutes, and check
whether the alarm has been cleared.
YesEnd.

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NoContact ZTE technical support.


l The cabinet type is inconsistent with that configured in the OMC:
1. Based on the information in the Remark field of the Detail Information dialog box,
check whether the cabinet type matches the network planning.
YesStep 2.
NoStep 3.
2. Change the cabinet type to be the same as the network planning.
a. In the Configuration Management window, create an NE, and set the cabinet
type to be the same as the network planning.
b. In the Configuration Management window, upload the configuration from the
NE.
c. Wait 15 minutes, and check whether the alarm has been cleared.
YesEnd.
NoContact ZTE technical support.
3. Based on the NE information in the Detail Information dialog box, replace the
cabinet with the planned cabinet.
Wait 30 minutes, and check whether the alarm has been cleared.
YesEnd.
NoContact ZTE technical support.
l The physical type of the physically connected board is inconsistent with that configured
in the OMC:
1. Based on the information in the Remark field of the Detail Information dialog box,
check whether the physical type of the board matches the network planning.
YesStep 2.
NoStep 3.
2. Change the configuration to be the same as the network planning.
a. Select Configuration Management > Element Managed > Device > Shelf
(such as B8200) from the menu. The corresponding tab is displayed. Set
the board name to the planned physical board name based on the rack
number/shelf number/slot number in the Detail Information dialog box.
b. Synchronize the configuration to the NE.
c. Wait 15 minutes, and check whether the alarm has been cleared.
YesEnd.
NoContact ZTE technical support.
3. Replace the board with the planned physical board based on the rack
number/shelf number/slot number in the Detail Information dialog box. 15
minutes, and check whether the alarm has been cleared.

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YesEnd.
NoContact ZTE technical support.

2.6 198092066 Failure in uncompressing the LMT


software
Alarm Information
l Alarm code: 198092066
l Name: Failure in uncompressing the LMT software
l Alarm severity: Minor
l Alarm type: Processing Error Alarm

Alarm Description
This alarm occurs when the LMT software fails to be decompressed to the WEB directory.

Alarm Cause
1. The LMT software is incorrect.
2. The disk space of the NE is not sufficient.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
None.

Action
1. Select Dynamic Management > Dynamic Command > SDR > Device Group. The
Device Group tab is displayed. Clean the files on the disk.
2. Select Software Version Management > Upgrade Task Management. The
Upgrade Task Management tab is displayed. Download all planned software
packages for the current network.

After the status displayed in the task list is All Successful, wait 30 minutes, and check
whether the alarm is cleared.

YesEnd.

NoContact ZTE technical support.

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2.7 198092070 Initialization failure


Alarm Information
l Alarm code: 198092070
l Name: Initialization failure
l Alarm severity: Major
l Alarm type: Processing Error Alarm

Alarm Description
This alarm occurs when a hardware/software/data error occurs during initialization.

Alarm Cause
1. The board software version is not correct.
2. The board hardware is faulty.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
All of the services operating on the board are interrupted.

Action
Select Software Version Management > Upgrade Management from the menu. The
Upgrade Management tab is displayed. Redownload all planned version packages.
Wait 30 minutes, and check whether the alarm has been cleared.
YesEnd.
NoContact ZTE technical support.

2.8 198092348 The board is being initialized


Alarm Information
l Alarm code: 198092348
l Name: The board is being initialized
l Alarm severity: Major
l Alarm type: Processing Error Alarm

Alarm Description
This alarm occurs when the board is rebooted and being initialized.

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Alarm Cause
1. The board resetting command is executed.
2. The board is powered on.
3. The board automatically resets due to software error.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
The board is in initialization status, and all of the services operating on the board are
interrupted.

Action
Wait 20 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

2.9 198092390 CPU over loading highly


Alarm Information
l Alarm code: 198092390
l Name: CPU over loading highly
l Alarm severity: Major
l Alarm type: Processing Error Alarm

Alarm Description
An alarm is given when the system has constantly detected CPU usage exceeds high
alarm threshold.

Alarm Cause
The system is in traffic peak period and the traffic is heavy.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
Board processing capability declines, all or some of the services on this board may be
interrupted, or the service quality may be affected.

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Action
1. Check if the system is in traffic peak period.
YesEnd.
NoStep 2.
2. It is recommended to evaluate network planning in depth and optimize network
planning.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

2.10 198092391 CPU over loading


Alarm Information
l Alarm code: 198092391
l Name: CPU over loading
l Alarm severity: Minor
l Alarm type: Processing Error Alarm

Alarm Description
An alarm is given when the system has constantly detected CPU usage exceeds low alarm
threshold.

Alarm Cause
The system is in traffic peak period and the traffic is heavy.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
Board processing capability declines, all or some of the services on this board may be
interrupted, or the service quality may be affected.

Action
1. Check if the system is in traffic peak period.
YesEnd.
NoStep 2.
2. It is recommended to evaluate network planning in depth and optimize network
planning.

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Wait 15 minutes, and check whether the alarm is cleared.


YesEnd.
NoContact ZTE technical support.

2.11 198092395 Running software rollback


Alarm Information
l Alarm code: 198092395
l Name: Running software rollback
l Alarm severity: Major
l Alarm type: Processing Error Alarm

Alarm Description
This alarm occurs when the main control board rolls back the version package.

Alarm Cause
The upgraded version package or data is incorrect.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
The actual running version package is inconsistent with the version package set from the
OMC.

Action
1. Select Configuration Management > Data Synchronization from the menu. The
Data Synchronization dialog box is displayed. Click the Check Parameter button,
and check whether the result is successful.
YesStep 3.
NoStep 2.
2. Change the related parameters in the Configuration Management window based on
the prompt information.
3. Select Software Version Management > Upgrade Task Management from the
menu. The Upgrade Task Management tab is displayed. Download, pre-activate,
and apply the upgrade version package.
After the status in the task list is displayed as successful, wait 30 minutes and check
whether the alarm has been cleared.
YesEnd.

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NoContact ZTE technical support.

2.12 198092396 Hot patch fault


Alarm Information
l Alarm code: 198092396
l Name: Hot patch fault
l Alarm severity: Minor
l Alarm type: Processing Error Alarm

Alarm Description
This alarm occurs when the board fails to load
CPU/DSP/FPGA/SLAVECORE/RamdiskPlus software versions.

Alarm Cause
1. The board hot patch software version is not correct.
2. The board hardware is faulty.

Impact
I. Impact on the equipment:
None.

II. Impact on the services:


The services that the board bears might be interrupted.

Action
1. Select Software Version Management > Upgrade Task Management from the
menu. The Upgrade Task Management tab is displayed. Re-download the target
hot patch version package.
Wait 30 minutes, and check whether the alarm has been cleared.
YesEnd.

No Step 2.

2. Reset the board based on the rack number/shelf number/slot number in the Detail
Information dialog box. Refer to Reset Boards.

YesEnd.

No Contact ZTE technical support.

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2.13 198092397 Failure in finding the board-related


software ID
Alarm Information
l Alarm code: 198092397
l Name: Failure in finding the board-related software ID
l Alarm severity: Major
l Alarm type: Processing Error Alarm

Alarm Description
This alarm occurs when the software ID required by the controlled board cannot be found
on the main control board.

Alarm Cause
1. The configuration file on the main control board is damaged or lost.
2. The board hardware is faulty.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
Because the software is missing, the board cannot operate properly except for hot patches
and MMC version. This may cause services that the board bears to interrupt.

Action
1. Verify that the operating software package is a fix package.
a. Select Software Version Management > Query Task Management. The Task
List tab is displayed. Create a query task, and check whether the operating
software package is a fix package (the filename ends up with the temp suffix).
YesSubstep b.
NoSubstep c.
b. Select Software Version Management > Upgrade Task Management. The
Task List tab is displayed. Re-download, pre-activate, activate, and apply the
upgrade software package.
After the status displayed in the task list is All successful, wait 30 minutes, and
check whether the alarm is cleared.
YesEnd.
NoStep 2.

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c. Select Software Version Management > Upgrade Task Management. The


Task List tab is displayed. Re-download all planned software packages for the
current network.
Wait 30 minutes and check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Reset the board in accordance with the slot, shelf, and rack information in the Detail
Information dialog box. Refer to Reset Boards.
YesEnd.
NoContact ZTE technical support.

2.14 198092443 IR changeover failure


Alarm Information
l Alarm code: 198092443
l Name: IR changeover failure
l Alarm severity: Critical
l Alarm type: Processing Error Alarm

Alarm Description
This alarm occurs when IR changeover fails.

Alarm Cause
IR changeover fails.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
All the services on the board are blocked.

Action
1. Check whether the operator fiber connection is proper.
a. Check whether the optical fiber connection is proper (for example, check whether
there is any optical fiber connection error, loose optical fiber connection, or broken
optical fiber).
YesStep 2.
NoSubstep b.

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b. Connect the optical fiber correctly.


c. After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Check whether the optical module connection is correct.
a. Check whether the optical module connection is correct (for example, the optical
module connection is secure).
YesStep 3.
NoSubstep b.
b. Connect the optical module correctly.
c. After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 3.
3. Replace the optical fiber. 15 minutes, check whether the alarm is cleared.

YesEnd.
NoStep 4.
4. Replace the optical module. 15 minutes, check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

2.15 198096551 RRU unconfigured


Alarm Information
l Alarm code: 198096551
l Name: RRU unconfigured
l Alarm severity: Major
l Alarm type: Processing Error Alarm

Detailed Description
RRU connected to the BBU unconfigured.

Alarm Cause
1. An RRU that is not configured exists on a BBU optical interface.
2. The downlink optical interface of the last level RRU is connected to the BBU optical
interface.

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Impact
I. Impact on the equipment:
None.
II. Impact on the services:
The RRU that is not configured cannot provide services.

Action
1. Check the additional alarm information to make sure that whether to plan the RRU
based on the network planning.
YesStep 2.
NoStep 3.
2. Configure the RRU based on the network planning.
a. Select Configuration Management > Managed Element > Device > Cabinet,
and configure the RRU in accordance with the additional alarm information.
b. Synchronize the configurations to the corresponding NE.
c. After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.
3. Remove the corresponding RRU in accordance with the additional alarm information.
Wait 15 minutes and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

2.16 198096832 Line clock source fault


Alarm Information
l Alarm code: 198096832
l Name: Line clock source fault
l Alarm severity: Minor
l Alarm type: Processing Error Alarm

Alarm Description
This alarm occurs when the main control board fails to detect clock signals from the clock
reference source at the line side or the quality of clock signal is poor.

Alarm Cause
1. The configured clock reference source is unavailable.

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2. Cable fault.
3. Up level connected device fault.
4. Poor quality of the up level device clock.
5. Board hardware fault.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
The system clock is in free oscillation status. The quality of the services on this board is
affected.

Action
Perform the following operations based on the additional alarm information in alarm details:
l Clock of BITS-2MHz is lost/Clock of BITS-2Mbps is lost/Line clock in the local board
is lost/Line clock in other board is lost:
1. Check whether the clock reference source is correct.
a. Select Configuration Management > Managed Element > Device >
B8200, confirm the main control board slot (slot 1 or slot 2) configured for
the reference clock source. Select ClockDevice SetClock Device, check
whether the reference clock source type is the same as planned.
Yes Step 2.
NoSubstep b.
b. Delete the incorrect configuration and configure the clock reference source
correctly in accordance with the network planning.
c. Synchronize the configurations to the corresponding NE.
d. After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Check whether cables are connected properly.
a. Check whether cables are connected properly (for example, whether the port
is loose or the cable is not connected).
YesStep 3.
NoSubstep b.
b. Connect the cables properly.
After 15 minutes, check whether the alarm is cleared.
YesEnd.

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NoStep 3.
3. Check the E1/T1 device on the same level.
Connect the TX to the RX of the E1/T1 device. After 15 minutes, check whether
the alarm is cleared.
YesStep 8.
NoStep 4.
4. Reset the SA board.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 5.
5. Reset the board based on the Rack Number, Shelf Number and Slot Number
information in alarm details. Refer to Reset Boards.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 6.
6. Replace the SA board.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 7.
7. Replace the board in accordance with the Rack Number, Shelf Number and Slot
Number information in alarm details. 15 minutes, check whether the alarm is
cleared.
YesEnd.
NoStep 8.
8. Check whether devices on the upper level operate properly.
a. Check whether devices on the upper level (for example, switches and BITS
clock source) operate properly (whether there are alarms and whether they
are powered on).
YesContact ZTE technical support.
NoSubstep b.
b. Ask the corresponding maintenance personnel to remove the fault.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.
l Clock signal quality of BITS-2MHz is poor/Clock signal quality of BITS-2Mbps is poor:

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1. Ask the maintenance personnel to check whether the BITS clock source is in
locked status.
YesStep 3.
NoStep 2.
2. Ask the corresponding maintenance personnel to remove the fault.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
No Step 3.
3. Reset the board based on the Rack Number, Shelf Number and Slot Number in
alarm details. Refer to Reset Boards.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 4.
4. Replace the board in accordance with the Rack Number, Shelf Number and Slot
Number in alarm details. 15 minutes, check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.
l Signal quality of the line clock in the local board is poor/Signal quality of the line clock
in other board is poor:
1. Ask the maintenance personnel of the upper level device (for example, BSC, RNC,
or switches) to check whether the clock is in locked status.
YesStep 3.
NoStep 2.
2. Ask the corresponding maintenance personnel to remove the fault.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 3.
3. Reset the board based on the Rack Number, Shelf Number and Slot Number in
alarm details. Refer to Reset Boards.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 4.
4. Replace the board in accordance with the Rack Number, Shelf Number and Slot
Number in alarm details. 15 minutes, check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

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2.17 198096833 SyncE clock fault


Alarm Information
l Alarm code: 198096833
l Name: SyncE clock fault
l Alarm severity: Minor
l Alarm type: Processing Error Alarm

Alarm Description
This alarm occurs in the following conditions:
l The quality of synchronous Ethernet clock extracted from SSM messages is poor.
l SSM messages are lost.
l Clock signals cannot be detected.
l Quality of the clock reference source is poor.

Alarm Cause
1. The configured clock reference source is unavailable.
2. Cable fault.
3. Up level connected device fault.
4. Poor quality of the up level device clock.
5. Board hardware fault.
6. SSM packets get lost.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
The system clock is in free oscillation status. The quality of the services on this board is
affected.

Action
Perform the following operations based on the additional alarm information in alarm details:
l SyncE clock is lost:
1. Check whether related alarms exist.
a. Check whether any related alarm exists. If the related alarm exists, remove
it based on the corresponding handling suggestion. The related alarm is as
follows:
The physical Ethernet link is broken (198098252)

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b. Check whether the alarm is cleared.


YesEnd.
NoStep 2.
2. Check whether the clock reference source is correct.
a. Select Configuration Management > Managed Element > Device >
B8200, confirm the main control board slot (slot 1 or slot 2) configured for
the reference clock source. Select ClockDevice SetClock Device, check
whether the reference clock source type is the same as planned.
YesStep 3.
NoSubstep b.
b. Delete the incorrect configuration and configure the clock reference source
correctly in accordance with the network planning.
c. Synchronize the configurations to the corresponding NE.
d. After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 3.
3. Reset the board based on the Rack Number, Shelf Number and Slot Number in
alarm details. Refer to Reset Boards.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
No Step 4.
4. Replace the board connected with the SyncE cable. 15 minutes, check whether
the alarm is cleared.
Yes End.
NoContact ZTE technical support.
l Signal quality of SyncE clock is poor:
1. Ask the maintenance personnel of the upper level transmission device to check
whether the clock of the transmission device is in locked status.
Yes Step 3.
NoStep 2.
2. Ask the corresponding maintenance personnel to remove the fault.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 3.
3. Reset the board based on the Rack Number, Shelf Number and Slot Number in
alarm details. Refer to Reset Boards.

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After 15 minutes, check whether the alarm is cleared.


YesEnd.
NoStep 4.
4. Replace the board connected with the SyncE cable. 15 minutes, check whether
the alarm is cleared.
YesEnd.
NoContact ZTE technical support.
l SSM message is lost:
1. Ask the maintenance personnel of the upper level transmission device to check
whether the transmission device can send SSM packets properly.
YesStep 3.
No Step 2.
2. Ask the corresponding maintenance personnel to remove the fault.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 3.
3. Reset the board based on the Rack Number, Shelf Number and Slot Number in
alarm details. Refer to Reset Boards.
After 15 minutes, check whether the alarm is cleared.
Yes End.
NoStep 4.
4. Replace the board connected with the SyncE cable. 15 minutes, check whether
the alarm is cleared.
YesEnd.
NoContact ZTE technical support.
l Clock quality of previous-level device is poor/Previous level of device has wrong
configuration of master/slave GB PHY:
Ask the corresponding maintenance personnel to remove the fault.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

2.18 198096834 1PPS+TOD clock source fault


Alarm Information
l Alarm code: 198096834

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l Name: 1PPS+TOD clock source fault


l Alarm severity: Minor
l Alarm type: Processing Error Alarm

Alarm Description
This alarm occurs in the following conditions:
l The 1PPS+TOD reference source doesn't receive messages from the serial port.
l The 1PPS+TOD reference source's pulse per second (PPS) status is unavailable.
l The 1PPS+TOD reference source cannot obtain time of day (TOD) information for a
certain period.

Alarm Cause
1. The previous-level clock source is unavailable.
2. The HDMI cable connected to the previous cascading node, is in poor contact or broken.
3. The receiving baud rate is different from the sending baud rate of the previous cascading
node.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
Clock and frame cannot be synchronized, softswitch cannot be guaranteed, and thus the
quality of the services on the board is affected.

Action
Perform the following operations based on the additional alarm information in alarm details:
l 1PPS+TOD reference source cannot receive messages via serial port/1PPS+TOD
backup source cannot receive messages via serial port:
1. Check the configuration of the clock reference source of this level and whether
the 1PPS+TOD output configuration of the upper level device is correct.
a. Check whether the reference clock source planned for this BTS contains the
1PPS+TOD or 1PPS+TOD.
YesSubstep e.
No Substep b.
b. Select Configuration Management > Managed Element > Device > B8200,
and confirm the main control board slot (slot 1 or slot 2) configured for the
reference clock source. Select ClockDevice SetClock Device, and delete
1PPS+TOD or 1PPS+TOD backup clock reference source of the local BTS.
c. Synchronize the configurations to the corresponding NE.

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d. After 15 minutes, check whether the alarm is cleared.


YesEnd.
NoContact ZTE technical support.
e. Check whether the 1PPS+TOD output configuration of the upper level device
is the same as planned.
YesStep 2.
NoSubstep f.
f. Ask the corresponding maintenance personnel to modify the 1PPS+TOD
output configuration to that as planned.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 2
2. Check whether the 1PPS+TOD clock cable is securely connected.
YesStep 4
NoStep 3
3. Connect the cable correctly.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 4.
4. Change a cable.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 5.
5. Reset the board based on the Rack Number, Shelf Number and Slot Number in
alarm details. Refer to Reset Boards.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 6.
6. Replace the board in accordance with the Rack Number, Shelf Number and Slot
Number in alarm details. 15 minutes, check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.
l 1PPS+TOD reference source Pulse Per Second(PPS) status is
unavailable/1PPS+TOD backup source Pulse Per Second(PPS) status is
unavailable:

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1. Check whether clock-related alarms exist in the upper level device in accordance
with the network planning.
YesStep 2.
NoContact ZTE technical support.
2. Ask the corresponding maintenance personnel to clear the alarm(s).
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.
l 1PPS+TOD reference source cannot obtain Time of Day(TOD) information for
a specific period/1PPS+TOD backup source cannot obtain Time of Day(TOD)
information for a specific period:
1. Select Configuration Management > Managed Element > Device > B8200, and
confirm the main control board slot (slot 1 or slot 2) configured for the reference
clock source. Select ClockDevice SetClock Device, and check the output baud
rate of the 1PPS+TOD or 1PPS+TOD backup clock reference source.
2. Check whether the baud rate configuration is the same as that of the upper level
device.
YesContact ZTE technical support.
NoStep 3.
3. Modify the baud rate configuration to that of the upper level device.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.
l 1PPS of the 1PPS+TOD reference source is lost/1PPS of the backup 1PPS+TOD
reference source is lost:
1. Check whether the 1PPS+TOD clock cable is securely connected.
YesStep 3.
NoStep 2.
2. Connect the cable correctly.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 3.
3. Change a cable.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 4.

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4. Reset the board in accordance with the Rack Number, Shelf Number and Slot
Number in alarm details. Refer to Reset Boards.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 5.
5. Replace the board in accordance with the Rack Number, Shelf Number and Slot
Number in alarm details. 15 minutes, check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.
l Backplane 1PPS+TOD source cannot receive messages via serial port/1PPS of the
backplane 1PPS+TOD reference source is lost:
1. Reset the UCI board in slot 5 in this shelf (For the 3U shelf, reset the UCI board in
slot 7) in accordance with Rack Number and Shelf Number in alarm details. Refer
to Reset Boards.
After 15 minutes, check whether the alarm is cleared.
Yes End.
NoStep 2.
2. Reset the board in accordance with the Rack Number, Shelf Number and Slot
Number in alarm details. Refer to Reset Boards.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 3.
3. Replace the UCI board in slot 5 in this shelf (For the 3U shelf, replace the UCI
board in slot 7) in accordance with Rack Number and Shelf Number in alarm
details.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 4.
4. Replace the board in accordance with the Rack Number, Shelf Number and Slot
Number in alarm details. 15 minutes, check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.
l Backplane 1PPS+TOD source Pulse Per Second(PPS) status is unavailable:
1. Check the UCI board in slot 5 in this shelf (For the 3U shelf, check the UCI board
in slot 7) in accordance with Rack Number and Shelf Number in alarm details.
The related alarms are as follows:
198096835 GNSS receiver fault

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198096836 GNSS antenna feeder link fault


198096837 GNSS receiver satellite searching fault
2. Handle the alarms according to corresponding proposals.
3. After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

2.19 198097050 Baseband unit is being initialized


Alarm Information
l Alarm code: 198097050
l Name: Baseband unit is being initialized
l Alarm severity: Major
l Alarm type: Processing Error Alarm

Detailed Description
This alarm occurs when the baseband unit is being initialized during the restart process.

Alarm Cause
1. A user executes a dynamic command, which results in the reset of the main control
board.
2. The base station is being upgraded.
3. A software error occurs, which results in the reset of the main control board.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
The baseband unit is in initialization status, and the services operating on the base station
are interrupted.

Action
Wait 20 minutes, and check whether the alarm is cleared.

YesEnd.
NoContact ZTE technical support.

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2.20 198097404 Resource usage rate is too high


Alarm Information
l Alarm code: 198097404
l Name: Resource usage rate is too high
l Alarm severity: Minor
l Alarm type: Processing Error Alarm

Alarm Description
This alarm occurs when resource usage rate is too high.

Alarm Cause
The resource usage rate is too high.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:

Insufficient storage space: there is no negative influence on services.

Action
1. Select Dynamic Management > Dynamic Command > SDR > Device Group. The
Device Group tab is displayed. Clean the files on the disk in accordance with the slot,
shelf, rack information in the Detail Information dialog box.
Wait 15 minutes, and check whether the alarm is cleared.

YesEnd.
NoStep 2.
2. Select Software Version Management > Query Task Management. The Query
Task List tab is displayed. Create a new query task. On the Package Status tab,
delete the firmware software package (type: Firmware) and backup software package
(status: Standby).

Wait 15 minutes, and check whether the alarm is cleared.


YesEnd.

NoContact ZTE technical support.

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2.21 198097510 The NE does not support the


configured parameters
Alarm Information
l Alarm code: 198097510
l Name: The NE does not support the configured parameters
l Alarm severity: Major
l Alarm type: Processing Error Alarm

Alarm Description
This alarm occurs when the NE doesn't support the configured parameters.

Alarm Cause
The configured parameters do not match with the hardware module.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:

l Optical module rate mismatch: Part of the services on this board may be interrupted
or the service quality may be affected.
l Optical interface operating mode mismatch: None.
l The configured transmission mode is not supported by the board: All the services on
the board may be interrupted.
l The configured rate is not supported by the optical interface board: Some or all of the
services on the board may be interrupted or the service quality may be affected.
l The configured clock source is not supported by the board: Some or all of the services
on the board may be interrupted or the service quality may be affected.
l The configured receiver type is not supported by the board: Some or all of the services
on the board may be interrupted or the service quality may be affected.
l The configured functional mode is not supported by the board: Some or all of the
services on the board may be interrupted or the service quality may be affected.
l The actual link mode of the uplink transmission port of the base station is not consistent
with the configured mode: The configured link mode does not take effect, which may
lead to half-duplex transmission, packet loss and poor service quality.
l Incorrect parameter configurations or failure in configuration validation: Some or all of
the services on the board may be interrupted or the service quality may be affected.
l The configured receiver operating mode is not supported by the board: Some or all of
the services on the board may be interrupted or the service quality may be affected.

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l Configured dry contact beyond the hardware support capatity: Additional configured
dry contact can not be normal use, some or all of the services on this base station
may be interrupted, or the service quality may be affected.
l Configured E1/T1 beyond the hardware support capatity: Additional configured
E1/T1 can not be normal use, some or all of the services on this base station may be
interrupted, or the service quality may be affected.
l The board doesn't support GNSS cascading output: The services on the board are not
affected, but the services on the equipment connected to the board may be affected.

Action
Perform the following operations according to the additional alarm information in the alarm
details:
l Optical module rate mismatch:
1. Verify that the rate of the optical interface is configured correctly.
a. Select Configuration Management > Managed Element > Device >
Cabinet (For example, B8200) > Optical Port Device Set > Optical Port
Device, and check whether the rate of the optical interface is configured
as planned according to the rack number/shelf number/slot number/optical
interface number in the alarm details.
YesStep 2.
NoSubstep b.
b. Re-configure the rate of the optical interface as planned.
c. Synchronize the configurations to the corresponding NE.
d. Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Replace the optical module with one that supports the configured rate according to
the rack number/shelf number/slot number/optical interface number in the alarm
details.
Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.
l Optical interface operating mode mismatch:
1. Verify that the operating mode of the optical interface is configured correctly.
a. Select Configuration Management > Managed Element > Transmission
Network > UMTS (For example) > Physical Hosting > Physical Layer
Port, and check whether the Ethernet configuration parameter is configured
as planned.
YesStep 2.

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NoSubstep b.
b. Modify the Ethernet configuration parameter as planned.
c. Synchronize the configurations to the corresponding NE.
d. Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.
2. Replace the optical module with one that supports the configured operating mode
according to the rack number/shelf number/slot number/optical interface number
in the alarm details.
Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.
l The configured transmission mode is not supported by the board:
1. Verify that the transmission mode of the board is configured correctly.
a. Select Configuration Management > Managed Element > Transmission
Network > UMTS (For example) > Physical Hosting > Physical Layer Port,
and check whether the transmission mode is configured as planned.
YesStep 2.
NoSubstep b.
b. Modify the transmission mode as planned.
c. Synchronize the configurations to the corresponding NE.
d. Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Replace the board with one that supports the configured transmission mode
according to the rack number/shelf number/slot number in the alarm details.
Wait for 30 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.
l The configured rate is not supported by the optical interface board:
1. Verify that the rate of the optical interface is configured correctly.
a. Select Configuration Management > Managed Element > Device >
Cabinet (For example, B8200) > Optical Port Device Set > Optical
Port Device, and check whether the rates of all the optical interfaces are
configured as planned according to the rack number/shelf number/slot
number in the alarm details.

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YesStep 2.
NoSubstep b.
b. Re-configure the rate of the optical interface as planned.
c. Synchronize the configurations to the corresponding NE.
d. Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Verify that the real board on site is configured as planned.
a. Check whether the real board on site is configured as planned according to
the rack number/shelf number/slot number in the alarm details.
YesContact ZTE technical support.
NoSubstep b.
b. Replace the optical interface board with one that supports the planned rate
according to the actual network plans.
Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.
l The configured clock source is not supported by the board:
1. Verify that the clock reference source is configured correctly.
a. Select Configuration Management > Managed Element >
DeviceCabinet (For example, B8200) > ClockDevice Set > Clock
Device, and check whether the category and type of the clock reference
source are configured as planned according to the rack number/shelf
number/slot number in the alarm details.
YesStep 2.
NoSubstep b.
b. Re-configure the clock reference source as planned.
c. Synchronize the configurations to the corresponding NE.
d. Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Verify that the real board on site is configured as planned.
a. Check whether the real board on site is configured as planned according to
the rack number/shelf number/slot number in the alarm details.
YesContact ZTE technical support.
NoSubstep b.

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b. Replace the board with one that supports the planned clock reference source
according to the actual network plans.
Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.
l The configured receiver type is not supported by the board:
1. Verify that the type of the GNSS receiver hardware is configured correctly.
a. Select Configuration Management > Managed Element > Device >
Cabinet (For example, B8200), check the main control board slot configured
for the clock reference source (slot 1 or slot 2). Select ClockDevice
SetClock Device, and check whether the type of the GNSS receiver
hardware is configured as planned.
YesStep 2.
NoSubstep b.
b. Re-configure the type of the GNSS receiver hardware as planned.
c. Synchronize the configurations to the corresponding NE.
d. Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Verify that the real board on site is configured as planned.
a. Check whether the real board on site is configured as planned according to
the rack number/shelf number/slot number in the alarm details.
YesContact ZTE technical support.
NoSubstep b.
b. Replace the board with one that supports the planned type of the GNSS
receiver hardware according to the actual network plans. for 15 minutes, and
check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.
l The configured functional mode is not supported by the board:
1. Verify that the functional mode of the board is configured correctly.
a. Select Configuration Management > Managed Element > Device >
Cabinet (For example, B8200), and check whether the functional mode
of the board is configured as planned according to the rack number/shelf
number/slot number in the alarm details.
YesStep 2.
NoSubstep b.

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b. Re-configure the functional mode of the board as planned.


c. Synchronize the configurations to the corresponding NE.
d. Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Verify that the real board on site is configured as planned.
a. Check whether the real board on site is configured as planned according to
the rack number/shelf number/slot number in the alarm details.
YesContact ZTE technical support.
NoSubstep b.
b. Replace the board with one that supports the planned functional mode
according to the actual network plans.
Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.
l The actual link mode of the uplink transmission port of the base station is not consistent
with the configured mode:
1. Verify that the link mode of the uplink transmission port is configured correctly.
a. Select Configuration Management > Managed Element > Device >
Cabinet (For example, B8200) > Ethernet Switching Device Set >
Ethernet Switching Device, and check whether the link mode of the uplink
transmission port is configured as planned according to the rack number/shelf
number/slot number in the alarm details.
YesStep 2.
NoSubstep b.
b. Re-configure the link mode of the uplink transmission port as planned.
c. Synchronize the configurations to the corresponding NE.
d. Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Contact the maintenance personnel for the peer to ensure that link mode is
configured correctly.
Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.
l Incorrect parameter configurations/failure in configuration validation:

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Synchronize the configurations to the corresponding NE.


Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.
l The configured receiver operating type is not supported by the board:
1. Verify that the operating mode of the receiver is configured correctly.
a. Select Configuration Management > Managed Element > Device >
Cabinet (For example, B8200) > GNSS Device Set > GNSS Set, and
check whether the operating mode of the receiver is configured as planned
according to the rack number/shelf number/slot number in the alarm details.
YesStep 2.
NoSubstep b.
b. Re-configure the operating mode of the receiver as planned.
c. Synchronize the configurations to the corresponding NE.
d. Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Verify that the real board on site is configured as planned.
a. Check whether the real board on site is configured as planned according to
the rack number/shelf number/slot number in the alarm details.
YesContact ZTE technical support.
NoSubstep b.
b. Replace the board with one that supports the planned operating mode
according to the actual network plans.
Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.
l Configured dry contact beyond the hardware support capatity:
1. Verify that the number or index of dry contact is configured correctly.
a. Select Configuration Management > Managed Element > Device >
Cabinet (For example, B8200) > Dry Contact Device, and check whether
the number of configured dry contact is not greater than or the index
of configured dry contact is smaller than that of the hardware supports
according to the rack number/shelf number/slot number in the alarm details.
YesContact ZTE technical support.
NoSubstep b.

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b. Reduce the number or index of configured dry contact or repalce the board
with one that supports the configured number of dry contact as planned.
c. Synchronize the configurations to the corresponding NE.
d. Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.
l Configured E1/T1 beyond the hardware support capatity:
1. Verify that the number or ID of E1/T1 is configured correctly.
a. Select Configuration Management > Managed Element > Transmission
Network > UMTS (for example) > Physical Hosting > Physical Layer Port,
and check whether the number of configured E1/T1 is not greater than or the
E1/T1 ID is smaller than that of the hardware supports.
YesContact ZTE technical support.
NoSubstep b.
b. Reduce the number or ID of configured E1/T1 or repalce the board with one
that supports the configured number of E1/T1 as planned.
c. Synchronize the configurations to the corresponding NE.
d. Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

2.22 198097511 Parameter configuration error


Alarm Information
l Alarm code: 198097511
l Name: Parameter configuration error
l Alarm severity: Major
l Alarm type: Processing Error Alarm

Alarm Description
This alarm occurs when the configured parameter is incorrect.

Alarm Cause
Parameters are configured incorrectly.

Impact
I. Impact on the equipment:
None.

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II. Impact on the services:


All the services on the board may be interrupted.

Action
Perform the following operations according to the additional alarm information in the alarm
details:
l No optical interface rate configured during IQ channel establishment:
1. Select Configuration Management > Managed Element > Device, and
double-click Device. The Physical View and Topology View are displayed. Verify
the slots of all the optical interface boards connected to the RRU.
2. Verify that all the optical interface boards are configured with optical interface
rates.
a. Select Configuration Management > Managed Element > Device >
Cabinet (For example, B8200). Select Optical Port Device SetOptical
Port Device of the verified optical interface board, and check whether the
optical interface rate is configured.
YesContact ZTE technical support.
NoSubstep b.
b. Re-configure the rate of the optical interface as planned.
c. Synchronize the configurations to the corresponding NE.
d. Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.
l No baseband board rate configured during IQ channel establishment:
Contact ZTE technical support.
l The optical module protocol type of the optical interface board not matching that of
the RRU:
1. Select Configuration ManagementManaged Element -> Device, and
double-click Device. The Physical View and Topology View are displayed. Verify
the slots and the optical interface of the optical interface board connected to the
RRU and the corresponding RRU rack number.
2. Verify that the optical module protocol type of the optical interface board is
configured correctly.
a. Select Configuration ManagementManaged ElementDeviceCabinet
(For example, B8200). Select Optical Port Device SetOptical Port Device
of the verified optical interface board, and check whether the optical module
protocol type is configured as planned.
Yes -> Contact ZTE technical support.
NoSubstep b.

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b. Re-configure the optical module protocol type as planned.


c. Synchronize the configurations to the corresponding NE.
d. Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 3.
3. Verify that the optical module protocol type of the RRU is configured correctly.
a. Select Configuration ManagementManaged ElementDeviceCabinet
(For example, B8200). Select Optical Port Device SetOptical Port Device
of the verified RRU, and check whether the optical module protocol type is
configured as planned.
YesContact the customer service center.
NoSubstep b.
b. Re-configure the optical module protocol type as planned.
c. Synchronize the configurations to the corresponding NE.
d. Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.
l Failure in IQ channel resource allocation:
1. Select Configuration ManagementManaged ElementDevice, and
double-click Device. The Physical View and Topology View are displayed. Verify
the slots of all the optical interface boards connected to the RRU.
2. Verify that the rate of the optical interface is configured as planned.
a. Select Configuration ManagementManaged ElementDeviceCabinet
(For example, B8200). Select Optical Port Device SetOptical Port Device
of the verified optical interface board, and check whether the rate of the
optical interface is configured as planned.
YesStep 3.
NoSubstep b.
b. Re-configure the rate of the optical interface as planned.
c. Synchronize the configurations to the corresponding NE.
d. Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 3.
3. Verify that cells of all the wireless standards are configured as planned.
a. Select Configuration ManagementManaged ElementRadio Parameter,
and check whether cells are configured as planned.

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YesContact the customer service center.


NoSubstep b.
b. Select Configuration ManagementManaged ElementRadio Parameter,
and modify the cell configurations as planned.
c. Synchronize the configurations to the corresponding NE.
d. Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.
l Failure in IQ channel resource configuration:
Verify that related alarms are cleared.
1. Check whether any related alarm exists. Clear any alarm according to the
corresponding handling suggestions. Related alarms are as follows:
The NE does not support the configured parameters (198097510) (The configured
rate is not supported by the optical interface board.)
Parameter configuration error (198097511) (The rate of the baseband board
does not match the switching rate supported by the optical interface board (local
board).)
2. Check whether the alarm is cleared.
YesEnd.
NoContact the customer service center.
l The rate of the baseband board not matching the switching rate supported by the
optical interface board (local board):
1. Verify that the name of the physical board is set to be the same as that of the
real board on site.
Select Configuration Management -> Managed Element -> Device -> Cabinet (For
example, B8200), and check whether the name of the physical board is set to be
the same as that of the real board on site according to the rack number/shelf
number/slot number in the alarm details.
YesContact the customer service center.
NoStep 2.
2. Re-configure the name of the physical board to that of the real board on site.
a. Select Configuration Management -> Managed Element -> Device -> Cabinet
(For example, B8200), and configure the name of the physical board to that of
the real board on site according to the rack number/shelf number/slot number
in the alarm details.
b. Synchronize the configurations to the corresponding NE.
c. Wait for 15 minutes, and check whether the alarm is cleared.

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YesEnd.
NoContact ZTE technical support.
l The configured power required by the board exceeding the power supply capacity of
the PM:
1. Select Dynamic ManagementDynamic CommandSDRDevice Group,
query the power supply situation of the boards, and verify their relations.
2. Check whether the total power of the boards exceeds the power provided by
the power supply board (Refer to the power indexes described in the hardware
manual).
YesStep 3.
NoContact the customer service center.
3. Verify that the board is configured as planned.
a. Check whether the board is configured as planned.
YesContact the customer service center.
NoSubstep b.
b. Re-configure the board as planned.
c. Synchronize the configurations to the corresponding NE.
d. Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.
l The number of SCTP flows mismatch:
1. Select Configuration ManagementManaged ElementTransport
NetworkUMTS (for example)Signalling and BusinessSCTP, and check
whether the number of outgoing/incoming flows matches the association
parameter configured on the remote-end device (for example, BSC, RNC, or
switching device).
Yes Contact ZTE technical support.
NoStep 2.
2. Select Configuration ManagementManaged ElementTransport
NetworkUMTS (for example)Signalling and BusinessSCTP, and modify
the number of outgoing/incoming flows on the local-end equipment to be
consistent with that configured on the remote-end device.
3. Synchronize the configurations to the corresponding NE.
Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.
l The optical interface rate on the local-end equipment not matching that on the
remote-end equipment:

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1. Verify that the optical interface rate on the local-end equipment is configured
correctly.
a. Select Configuration ManagementManaged ElementDeviceCabinet
(For example, B8200)Optical Port Device SetOptical Port Device, and
check whether the rate of the optical interface is configured as planned
according to the rack number/shelf number/slot number in the alarm details.
YesStep 2.
NoSubstep b.
b. Modify the rate of the optical interface as planned.
c. Synchronize the configurations to the corresponding NE.
d. Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Check the optical module installed on the remote-end equipment.
a. Check whether the maximum rate supported by the optical module installed
on the remote-end equipment is equal to or greater than the planned optical
interface rate.
YesContact the customer service center.
NoSubstep b.
b. Replace the optical module installed on the optical interface of the remote-end
equipment with one that supports the rate configured for the local-end optical
interface. for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.
l The ABIS ports of both main control boards disabled:
1. Select Configuration ManagementManaged ElementDeviceCabinet (for
example, B8200)GigaBit Ethernet, and check whether the ports whose
physical port is 0 on both main control boards are configured to be disabled (The
Enable physical port or not option is set to No.) according to the rack/shelf/slot
information of the main control boards.
YesStep 2.
NoContact ZTE technical support.
2. Configure the port whose physical port is 0 on one of the two main control boards
to be enabled (The Enable physical port or not option is set to Yes.).
3. Synchronize the configurations to the corresponding NE.
Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.

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NoContact ZTE technical support.


l The ABIS port configuration not matching the network cables connected on the
front-end:
1. Select Configuration ManagementManaged ElementDeviceCabinet (for
example, B8200)GigaBit Ethernet, and check whether the ports whose physical
port is 0 on both main control boards are configured to be enabled (The Enable
physical port or not option is set to Yes.) according to the rack number/shelf
number/slot number in the alarm details.
2. Synchronize the configurations to the corresponding NE.
Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

l Failure in TDM resource configuration:


1. Verify that related alarms are cleared.
a. Check whether any related alarm exists. Clear any alarm according to the
corresponding handling suggestions. Related alarm is as follows:
Parameter configuration error (198097511) (Sub-alarm code description: The
rate of the baseband board does not match the switching rate supported by
the optical interface board (local board).)

b. Check whether the alarm is cleared.


YesEnd.
NoContact the customer service center.
2. Verify that cells of all the wireless standards are configured as planned.
a. Select Configuration ManagementManaged ElementRadio Parameter,
and check whether cells are configured as planned.
YesContact the customer service center.
NoSubstep b.
b. Select Configuration ManagementManaged ElementRadio Parameter,
and modify the cell configurations as planned.

c. Synchronize the configurations to the corresponding NE.


d. Wait for 15 minutes, and check whether the alarm is cleared.

YesEnd.
NoContact ZTE technical support.

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2.23 198097567 Version package fault


Alarm Information
l Alarm code: 198097567
l Name: Version package fault
l Alarm severity: Major
l Alarm type: Processing Error Alarm

Alarm Description
This alarm occurs in the following conditions:
l The software in the version package does not exist.
l The software in the version package is damaged.
l The software required by the board running does not exist in the version package.

Alarm Cause
1. The version package on the NE is incomplete (software missing or damaged).
2. The software of the version package is not downloaded to the NE.
3. The version package doesn't contain the software required by the board operation.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
This alarm may cause the board startup failure or the startup failure after the reset.
Services borne on the board may be interrupted.

Action
Perform the following operations in accordance with the information in the Remark field of
the Detail Information dialog box:
l The software in the software package is not operating properly:
1. Select Software Version Management > Query Task Management. The Task
List tab is displayed. Create a query task and execute it.
2. Determine the version number matching the information in the Remark field in
accordance with the package standard, type, and status in the query result.
3. Select Software Version Management > Upgrade Task Management. The
Upgrade Task Management tab is displayed. Re-download the software
package obtained in Step 2.
Wait 30 minutes, and check whether the alarm is cleared.
YesEnd.

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NoContact ZTE technical support.


l Backup or firmware software package:
1. Select Software Version Management > Query Task Management. The Task
List tab is displayed. Create a query task and execute it.
2. Determine the version number matching the information in the Remark field in
accordance with the package standard, type, and status in the query result.
3. Determine whether the corresponding software package (obtained in Step 2)
should be kept.
Yes Step 4.
NoStep 5.
4. Select Software Version Management > Upgrade Task Management. The
Upgrade Task Management tab is displayed. Re-download the software
package.
Wait 30 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

5. Right-click the package in the query result, and select Create Delete Package
Task from the shortcut menu to delete the package.
Wait 15 minutes, and check whether the alarm is cleared.

YesEnd.
NoContact ZTE technical support.
l The operating software package does not exist:
Select Software Version Management > Upgrade Task Management. The
Upgrade Task Management tab is displayed. Download all software packages
planned for the current network.

If the status displayed in the task list is All successful, wait 30 minutes, and check
whether the alarm is cleared.
YesEnd.

NoContact ZTE technical support.

2.24 198097568 Version repository file problem


Alarm Information
l Alarm code: 198097568
l Name: Version repository file problem
l Alarm severity: Major
l Alarm type: Processing Error Alarm

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Detailed Description
This alarm is reported when a version repository is present but its file is damaged.

Alarm Cause
The repository file is damaged or missing.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
In load-sharing mode, the operation or replacement of the backup component may be
affected. There is no negative influence on services.

Action
Select Software Version Management > Special Task Management. The Task List tab
is displayed. Create a file repository task.
Wait 30 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

2.25 198097604 Software runs abnormally


Alarm Information
l Alarm code: 198097604
l Name: Software runs abnormally
l Alarm severity: Critical
l Alarm type: Processing Error Alarm

Alarm Description
This alarm occurs when the board, the board product process, or the sub-unit software of
the board runs abnormally.

Alarm Cause
l The board software is not operating properly:
The board software process is not successfully started.
l The product process is not operating properly:
The product process cannot be scheduled in time or is not operating properly, causing
heartbeat messages not to be properly reported to the management process.

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l The subunit software is not operating properly:The link between the board subunit and
main control unit is broken or the subunit software is not operating properly, causing
heartbeat messages not to be properly reported to the main control unit.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
All services operating on the board, board subunit or product process are interrupted.

Action
Perform the following operations in accordance with the information in the Remark field of
the Detail Information dialog box:
l The board software is not operating properly:
1. Reset the board in accordance with the slot, shelf, and rack information in the
Detail Information dialog box. Refer to Reset Boards.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Power off reset the board in accordance with the slot, shelf, and rack information
in the Detail Information dialog box. Refer to Reset Boards.
Wait 15 minutes, and check whether the alarms are cleared.
YesEnd.
NoContact the customer service center..
l The product process is not operating properly:
1. Check the abnormal product process in accordance with the information in the
Remark field of the Detail Information dialog box.
2. Select Dynamic Management > Dynamic Command > SDR > Managed
Network Element. The corresponding tab is displayed. Reset the abnormal
product process.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 3.
3. Select Software Version Management > Upgrade Task Management. The
Upgrade Task Management tab is displayed. Download, pre-activate, activate,
and apply the planned software package for the abnormal product process.
Wait 30 minutes, and check whether the alarm is cleared.
YesEnd.

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NoContact the customer service center..


l The subunit software is not operating properly:
Reset the board in accordance with the slot, shelf, and rack information in the Detail
Information dialog box. Refer to Reset Boards.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact the customer service center..

2.26 198097605 The RRU link is broken


Alarm Information
l Alarm code: 198097605
l Name: The RRU link is broken
l Alarm severity: Critical
l Alarm type: Processing Error Alarm

Alarm Description
A BBU and an RRU are connected with an optical fiber. If the maintenance link between
them is not operating properly, this alarm is raised.

Alarm Cause
1. The optical fiber between the BBU and the RRU or between upper-level and lower-level
RRUs is not operating properly.
2. The optical module of the RRU or the optical module of the uplink BBU is faulty.
3. The RRU is not powered.
4. The interface board of the BBU is faulty.
5. The RRU is faulty.
1. The RRU works abnormally.
2. The communication link between the RRU and the main control board is faulty.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
The services operating on the board are interrupted.

Action
1. Verify that related alarms are not raised.

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a. Check whether related alarms are raised. If they are raised, resolve the faults in
accordance with the corresponding handling suggestions. Related alarms are as
follows:
198092029 Hardware type is different from the configuration
198098464 Parameter configuration error
b. Check whether the alarms are cleared.
YesEnd.
NoStep 2.
2. Check whether the related alarms exist on the upper-level board or the upper-level
RRU.
a. Select Configuration Management > Rack Graph > Topology View (or select
Configuration Management > Rack Graph > Physical View. The corresponding
tab is displayed. View the slot, shelf, and rack information of the upper-level board
or the upper-level RRU.
b. Check whether the alarms are raised on the upper-level board or the upper-level
RRU. If related alarms are raised, resolve the faults in accordance with the
corresponding handling suggestions. Related alarms are as follows:
198092057 The board is powered off
198092072 The board is not in position
198092203 The board is not configured
198092348 The board is being initialized
198092017 Software loading failure
198092070 Initialization failure
198092029 Hardware type is different from the configuration
198098318 Unavailable optical module
198092292 Optical fiber connection error
198092295 Device power down
198097604 Software runs abnormally
198097605 The RRU link is broken
198097060 Board communication link interrupted
198097004 Board hardware fault
198097511 Parameter configuration error
c. Check whether the alarms are cleared.
YesEnd.
NoStep 3.
3. Check the RRU is a Pico RRU.

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YesStep 5.
NoStep 4.
4. Check fiber links based on the handling suggestions of the 198098319 Optical port
receiving link failure alarm.
Wait 15 minutes, and check whether the alarms are cleared.
YesEnd.
NoStep 5.
5. Reset the board in accordance with the slot, shelf, and rack information in the Detail
Information dialog box. Refer to Reset Boards.
Wait 15 minutes, and check whether the alarms are cleared.
YesEnd.
NoStep 4.
6. Power off reset the board in accordance with the slot, shelf, and rack information in
the Detail Information dialog box. Refer to Reset Boards.
Wait 15 minutes, and check whether the alarms are cleared.
YesEnd.
NoContact ZTE technical support.
7. Select Configuration Management > Rack Graph > Topology View (or select
Configuration Management > Rack Graph > Physical View, and check the Rack
Number, Shelf Number, and Slot Number of the upper-level board or upper-level RRU
of the RRU where the alarms are raised. Power off and reset the upper-level board
or upper-level RRU.
Wait 15 minutes, and check whether the alarms are cleared.
YesEnd.
NoContact ZTE technical support.

2.27 198097606 The PB link is broken


Alarm Information
l Alarm code: 198097606
l Name: The PB link is broken
l Alarm severity: Critical
l Alarm type: Processing Error Alarm

Alarm Description
This alarm is raised when the maintenance link between a BBU and a PB is not operating
properly.

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Alarm Cause
1. The optical fiber between the BBU and the PB or between upper-level and lower-level
PBs is not operating properly.
2. The optical module of the PB or uplink device is faulty.
3. The PB is not powered.
4. The interface board is faulty.
5. The PB is faulty.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
The services operating on the board are interrupted.

Action
1. Verify that related alarms are not raised.
a. Check whether related alarms are raised. If they are raised, resolve the faults in
accordance with the corresponding handling suggestions. Related alarms are as
follows:
Hardware type is different from the configuration (198092029)
Parameter configuration error (198098464)
b. Check whether the alarms are cleared.
Yes -> End.
No -> Step 2.
2. Verify that related alarms are not raised on its upper-level board.
a. Select Configuration Management > Rack Graph > Topology View/Physical
View. The corresponding tab is displayed. View the slot, shelf, and rack
information of its upper-level board.
b. Check whether the alarms are raised on its upper-level board. If related alarms
are raised, resolve the faults in accordance with the corresponding handling
suggestions. Related alarms are as follows:
The board is powered off (198092057)
The board is not in position (198092072)
The board is not configured (198092203)
The board is being initialized (198092348)
Software loading failure (198092017)
Initialization failure (198092070)

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Hardware type is different from the configuration (198092029)


Unavailable optical module (198098318)
Optical port receiving link failure (198098319)
Optical fiber connection error (198092292)
Device power down (198092295)
Software runs abnormally (198097604)
Board communication link interrupted (198097060)
Board hardware fault (198097004)
Parameter configuration error (198097511)
c. Check whether the alarms are cleared.
Yes -> End.
No -> Step 3.
3. Check fiber links based on the handling suggestions of the Optical port receiving link
failure (198098319) alarm.
Wait 15 minutes, and check whether the alarm is cleared.
Yes -> End.
No -> Step 4.
4. Reset the board in accordance with the slot, shelf, and rack information in the Detail
Information dialog box. Refer to Reset Boards.
Wait 15 minutes, and check whether the alarms are cleared.
Yes -> End.
No -> Step 5.
5. Power off reset the board in accordance with the slot, shelf, and rack information in
the Detail Information dialog box. Refer to Reset Boards.
Wait 15 minutes, and check whether the alarms are cleared.
Yes -> End.
No -> Step 6.
6. Select Configuration Management > Rack Graph > Topology View or
Configuration Management > Rack Graph > Configuration Management > Rack
Graph > Topology View, and check the Rack Number, Shelf Number, and Slot
Number of the upper-level board of the PB where the alarms are raised. Power off
and reset the upper-level board.
Wait 15 minutes, and check whether the alarms are cleared.
Yes -> End.
No -> Contact ZTE technical support.

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2.28 198097613 LMT is logged in


Alarm Information
l Alarm code: 198097613
l Name: LMT is logged in
l Alarm severity: Warning
l Alarm type: Processing Error Alarm

Alarm Description
The alarm occurs when LMT is logged in.

Alarm Cause
LMT is logged in.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:

None.

Action
1. Check whether the connected LMT is authorized by the carrier.
YesEnd.
NoStep 2.
2. Select Dynamic Management > Dynamic Command > SDR > Managed Network
Element > LMT. The LMT tab is displayed. Disconnect the LMT.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.

NoContact ZTE technical support.

2.29 198097650 Configuration Data Loading Abnormal


Alarm Information
l Alarm code: 198097650
l Name: Configuration Data Loading Abnormal
l Alarm severity: Critical
l Alarm type: Processing Error Alarm

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Detailed Description
This alarm is reported when the system loads the backup data and is powered on if the
configuration file of the active MO is damaged.

Alarm Cause
The master MO configuration file is damaged.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
The configuration between the front-end and back-end subsystems may not be consistent,
and the incremental synchronization or whole table synchronization should be performed
to avoid the impact on services.

Action
Select Configuration Management > Data Synchronization. The Data
Synchronization dialog box is displayed. Start an incremental synchronization or a
whole table synchronization operation.
Wait 30 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

2.30 198097651 Configuration data unmatched with


the license
Alarm Information
l Alarm code: 198097651
l Name: Configuration data unmatched with the license
l Alarm severity: Major
l Alarm type: Processing Error Alarm

Alarm Description
This alarm occurs when a configured value is different from the corresponding effective
value permitted by the license.

Alarm Cause
A configured value is different as the corresponding effective value permitted by the
license.

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Impact
I. Impact on the equipment:
None.
II. Impact on the services:
Some or all of the services on the base station are blocked.

Action
1. Verify that the configuration data is consistent with the effective data.

a. Select LTE eNodeB Level License Management -> Query License Authentication
Result. In the query results, check whether the configuration data is consistent
with the effective data.
b. If the configured value of any parameter is different from the effective value, modify
the parameter value according to the rules specified in the license.
c. Send the configuration data to the NE.
d. Wait for 15 minutes and check whether the alarm is cleared.

YesEnd.
NoStep 2.
2. Apply for a new license.
a. After obtaining the new license file, select LTE eNodeB Level License
Management -> Load License File and load the new license.
b. Wait for 15 minutes and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

2.31 198097670 The system has no the available


License file
Alarm Information
l Alarm code: 198097670
l Name: The system has no the available License file
l Alarm severity: Major
l Alarm type: Processing Error Alarm

Detailed Description
The license authentication file has not been loaded to the eNodeB.

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Alarm Cause
The system support capacity is limited.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
The system operates in the minimum support capacity. All optional functions are disabled,
and the default capacity is provided.

Action
1. Verify that there is an available license file.
a. Check whether there is an available license file.
YesStep 2.
NoStep b.
b. Contact the vendor and apply for a license file.
2. Select LTE eNodeB Level License Management > Load License File and load the
new license.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

2.32 198097673 The license file will soon fall due


Alarm Information
l Alarm code: 198097673
l Name: The license file will soon fall due
l Alarm severity: Critical
l Alarm type: Processing Error Alarm

Detailed Description
The license file will soon fall due.

Alarm Cause
The license file will soon fall due.

Impact
I. Impact on the equipment:

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None.
II. Impact on the services:
After the license file expires, maybe part or all of the services carried on this base station
are blocked.

Action
1. Contact the vendor and apply for a license file again.
2. Select LTE eNodeB Level License Management > Load License File, and load the
license file again.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

2.33 198098464 Parameter configuration error


Alarm Information
l Alarm code: 198098464
l Name: Parameter configuration error
l Alarm severity: Major
l Alarm type: Processing Error Alarm

Alarm Description
This alarm occurs when the delivered parameters are wrong from main control board
during configuration initialization or running period.

Alarm Cause
Parameters are configured incorrectly.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
Some or all of the services on the board may be interrupted or the service quality may be
affected.

Action
Perform the following operations based on the additional alarm information in alarm details:
l The interval between frequency points is too close/The frequency point of the carrier
exceeds the scope of the central frequency point/The frequency point of the carrier

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exceeds the frequency scope of the equipment/The interval between frequency points
is too far.
Verify that frequency points of the carrier are configured as planned.
1. Select Configuration Management > Managed Element > Radio Parameter,
and check whether the frequency points of the carrier are configured as planned.
YesContact ZTE technical support.
NoStep 2.
2. Select Configuration Management > Managed Element > Radio Parameter,
and modify the frequency point configurations of the carrier of the corresponding
wireless standards as planned.
3. Synchronize the configurations to the corresponding NE.
4. Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.
l Failure in central frequency point configuration:
1. Verify that the central frequency point is not configured to 0.
Select Configuration Management > Managed Element > Device, and select
RRURF device SetRF Port ObjectTx/Rx Device according to the rack
number/shelf number/slot number in the alarm details (Confirm whether it is a
Tx device or an Rx device). Check whether the transmitting/receiving central
frequency point is set to 0.
YesStep 2.
NoContact ZTE technical support.
2. Verify that the frequency points of the carrier are configured as planned.
a. Select Configuration Management > Managed Element > Radio
Parameter, and check whether the frequency points of the carrier are
configured as planned.
YesContact ZTE technical support.
NoSubstep b.
b. Select Configuration Management > Managed Element > Radio
Parameter, and modify the frequency point configurations of the carrier of
the corresponding wireless standards as planned.
c. Synchronize the configurations to the corresponding NE.
d. Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.
l Failure in power level configuration:

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Verify that the attenuation level of the static power of the carrier is configured correctly.
1. Select Configuration management > Managed Element > Radio Parameter >
GSM > GSM Cell Channel Resource, and check whether the attenuation level
of the static power of the carrier is set to 12 dB.
YesContact ZTE technical support.
NoStep 2.
2. Modify the attenuation level of the static power of the carrier to 12 dB.
3. Synchronize the configurations to the corresponding NE.
4. Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.
l Failure in IQ parameter configuration:
1. Re-configure the IQ data code.
a. Select Configuration Management > Managed Element > Device >
Cabinet (For example, B8200), and configure the functional mode of the
board to IQ Compressed according to the rack number/shelf number/slot
number in the alarm details.
b. Synchronize the configurations to the corresponding NE.
c. Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Re-configure the rate of the optical interface.
a. Select Configuration Management > Managed Element > Device >
Cabinet (For example, B8200) > Optical Port Device Set > Optical Port
Device, and modify the rate of the optical interface to that supported by the
RRU according to the rack number/shelf number/slot number in the alarm
details.
b. Synchronize the configurations to the corresponding NE.
c. Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.
l Failure in carrier power configuration:
Verify that the carrier power is configured correctly.
1. Select Configuration Management > Managed Element > Radio Parameter,
and check whether the sum of the carrier power configured for each single channel
exceeds the rated power.
YesStep 2.

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NoContact ZTE technical support.


2. Modify the carrier power to ensure that the sum of the carrier power configured
for each single channel does not exceed the rated power.
3. Synchronize the configurations to the corresponding NE.
4. Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.
l The total power exceeding the rated power:
1. Select Configuration Management > Managed Element > Radio Parameter,
and modify the carrier power to ensure that the sum of the carrier power configured
for an RRU channel does not exceed the maximum nominal power supported by
the RRU channel.
2. Synchronize the configurations to the corresponding NE.
3. Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
No Contact ZTE technical support.
l No wireless configurations:
1. Select Configuration Management > Managed Element > Radio Parameter,
and modify the carrier configurations to ensure that each RRU channel is
configured with at least one carrier.
2. Synchronize the configurations to the corresponding NE.
3. Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
No Contact ZTE technical support.
l Failure in configuration of wireless frequency point interference parameters:
1. Select Configuration Management > Managed Element > Radio Parameter,
and modify the numbers of interference frequency points and interference
bandwidths to ensure that the interference frequency points are within the scope
of the frequency points supported by the RRU hardware.
2. Synchronize the configurations to the corresponding NE.
3. Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.
l Failure in delay parameter configuration:
Contact the customer service center.
l Frame header offset configuration not supported by the RRU/Frame header offset
configuration failure responded by the RRU:
1. Select Configuration Management > Managed Element > System Parameter
> Frequency adjust configuration, and increment or reduce the adjustment
volumes for different frequency bands according to their default values.

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2. Synchronize the configurations to the corresponding NE.


3. Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
No Contact ZTE technical support.

2.34 198100275 RRU software version is abnormal


Alarm Information
l Alarm code: 198100275
l Name: RRU software version is abnormal
l Alarm severity: Major
l Alarm type: Processing Error Alarm

Alarm Description
This alarm occurs when the RRU fails to download or load a software/firmware version.

Alarm Cause
Download failure:
1. The RRU software version file does not exist on the BBU.
2. Software version file download timeout.
3. The software version file is excessively large.
Activation failure:
1. The RRU version file does not exist.
2. The RRU version file is damaged.
3. The software version is not compatible with the hardware version.
4. The activation fails.
5. RRU responding timeout.
Loading failure and version rollback:
1. The RRU version file is damaged.
Download file does not exist/download timeout/download file is excessively large:
1. The RRU version file does not exist.
2. Software version file download timeout.
3. The software version file is excessively large.

Impact
I. Impact on the equipment:

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None.
II. Impact on the services:
None.

Action
1. Select Software Version Management > Upgrade Management. The Upgrade
Management tab is displayed. Re-download all version packages planned for the
current network.
After 30 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Reset the board in accordance with the Rack Number, Shelf Number, and Slot Number
in alarm details. 15 minutes, check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

2.35 198100276 RRU fiber delay beyond the limit


Alarm Information
l Alarm code: 198100276
l Name: RRU fiber delay beyond the limit
l Alarm severity: Critical
l Alarm type: Processing Error Alarm

Alarm Description
This alarm occurs when the RRU optical fiber delay measured by the BBU in a preset
timing advance (TA) exceeds the RRU processing range.

Alarm Cause
1. The length of the equivalent optical fiber does not meet the standard.
2. The TA value is not properly configured.
I. Impact on the equipment:
None.
II. Impact on the services:
All the services on the RRU may be interrupted.

Action
Perform the following operations based on the additional alarm information in alarm details:

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l If the "Difference in length of two uplink optical lines" prompt is displayed, perform the
following operations:
1. Replace them by two RRU optical fibers of equal length.
2. Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.
l If the "Difference in length of two uplink optical lines" prompt is not displayed, perform
the following operations:
1. Adjust the fiber delay timing advance TA.
a. Select Configuration Management > Managed Element > Device >
Cabinet (for example, B8200) > Optical Port Device Set, and adjust the
fiber delay timing advance according to the rack number/shelf number/slot
number in the alarm details and the measured TA value in the additional
alarm information in the alarm details.

b. Synchronize the configurations to the corresponding NE.


c. Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Shorten the length of the optical fiber according to the actual requirements.

Wait for 15 minutes, and check whether the alarm is cleared.


YesEnd.
NoContact ZTE technical support.

2.36 198094411 Board configuration parameter error


Alarm Information
l Alarm code: 198094411
l Name: Board configuration parameter error
l Alarm severity: Minor
l Alarm type: Processing Error Alarm

Detailed Description
When the RRU is starting up or operating, the main-control board reports the "configuration
parameter error" alarm.

Alarm Cause
Parameters are configured incorrectly.

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Impact
I. Board status:
Operates properly.
II. Impact on services:
If the frequency point is configured incorrectly, the cell cannot provide any service. If the
maximum transmit power of the cell is configured incorrectly, the service quality of the cell
is deteriorated.

Action
1. Check the detailed information in the additional text of the alarm.
a. Check whether a receive RF configuration error exists.
YesStep 2.
NoSubstep b.
b. Check whether a transmit RF configuration error exists.
YesStep 3.
NoSubstep c.
c. Check whether a transmit power configuration error exists.
YesStep 4.
NoContact ZTE technical support.
2. In Configuration Management > Radio Parameter > LTE FDD > E-UTRAN CELL,
modify "central frequency of uplink (MHz)" in the cell record form of this RRU into the
correct value, and synchronize the modified configuration to the base station side.
Check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.
3. In Configuration Management > Radio Parameter > LTE FDD > E-UTRAN CELL,
modify "central frequency of downlink (MHz)" in the cell record form of this RRU into
the correct value, and synchronize the modified configuration to the base station side.
Check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.
4. In Configuration Management > Radio Parameter > LTE FDD > Resource
Interface Configuration > Baseband Resource, find the alarmed board according
to the rack ID, shelf ID, and slot ID in detailed alarm information, modify "maximum
transmit power of baseband resources (dBm)" and "actual transmit power of baseband
resources (dBm)" the correct value, and synchronize the modified configuration to the
base station side. Check whether the alarm is cleared.

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YesEnd.
NoContact ZTE technical support.

2.37 198094418 Rule library of performance statistics


hasn't been loaded or loaded unsuccessfully
Alarm Information
l Alarm code: 198094418
l Name: Rule library of performance statistics hasn't been loaded or loaded
unsuccessfully
l Alarm severity: Minor
l Alarm type: Processing Error Alarm

Detailed Description
Rule library of performance statistics has not been loaded from OMC to eNodeB, or
eNodeB processed it unsuccessfully after it was loaded.

Alarm Cause
1. The rule library have not been loaded.
2. The rule library fails to load.

Impact
I. Board status:
Operates properly.
II. Impact on the services:
There is no impact on services, but the OMC fails to collect KPI statistics.

Action
Contact ZTE technical support.

2.38 198094429 Optical module rate does not match


Alarm Information
l Alarm code: 198094429
l Name: Optical module rate does not match
l Alarm severity: Major
l Alarm type: Processing Error Alarm

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Detailed Description
The optical port rate configured on the OMM exceeds the rate range supported by the
optical module.

Alarm Cause
The installed optical module does not support the optical port rate configured on the OMM.

Impact
I. Board status:

Operates properly.
II. Impact on services:
The link between the BBU and the RRU is disconnected. Services that are borne over the
corresponding RRU of the link are interrupted.

Action
1. Verify that the optical port rate is configured correctly.
a. In Configuration Management > Managed Element > Device > Shelf (For
example, B8200) > Optical Port Device Set > Optical Port Device, according
to the rack ID, shelf ID, slot ID, and optical port ID in detailed alarm information,
check whether the optical port rate is configured as that planned in the existing
network.
YesStep 2.
NoSubstep b.
b. Reconfigure the optical port rate based on the network planning.
c. Synchronize the configurations to the corresponding NE.
d. After 15 minutes, check whether this alarm is cleared.

YesEnd.
NoStep 2.
2. According to the rack ID, shelf ID, slot ID, and optical port ID in detailed alarm
information, replace the optical module into one that supports the configured rate.

After 15 minutes, check whether this alarm is cleared.


YesEnd.

NoContact ZTE technical support.

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2.39 198094442 Cell parameter configuration failure


Alarm Information
l Alarm code: 198094442
l Name: Cell parameter configuration failure
l Alarm severity: Minor
l Alarm type: Processing Error Alarm

Detailed Description
This alarm occurs when fail to reconfigure parameters of existing cell, and cell parameter
configuration will roll back.

Alarm Cause
The cell configuration parameters fail to pass the verification and are invalid. The cell
parameter configuration is rolled back.

Impact
I. Board status:
Operates properly.
II. Impact on the services:

The parameter configuration of the equipment is inconsistent with that of the NMS. There
is no impact on services.

Action
1. Check alarm details.
"Baseband parameter configure error"Step 2.
"RNLU parameter configure error"Step 3.
"RRU parameter configure error"Step 4.
2. Check BPL parameters.

a. Select Configuration Management > Radio Parameter > LTE FDD > E-UTRAN
Service Configuration, check BPL-related parameters, and modify as required.
b. Synchronize the configuration data to the eNodeB.

c. Check whether the alarm is cleared.


YesEnd.

NoContact ZTE technical support.


3. Check user plane parameters.

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a. Select Configuration Management > Radio Parameter > LTE FDD > E-UTRAN
Service Configuration, check user plane-related parameters, and modify as
required.
b. Synchronize the configuration data to the eNodeB.
c. Check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.
4. Check RRU-related parameter configuration.
a. Select Configuration Management > Radio Parameter > LTE FDD > E-UTRAN
FDD Cell, check RRU-related parameters (for example, frequency point) in the
cell records, and modify as required.
b. Synchronize the configuration data to the eNodeB.
c. Check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

2.40 198094461 Cell shutdown alarm


Alarm Information
l Alarm code: 198094461
l Name: Cell shutdown alarm
l Alarm severity: Warning
l Alarm type: Processing Error Alarm

Detailed Description
Cell is shut down by manual.

Alarm Cause
The cell is manually blocked.
1. The cell is shut down by manual.
2. All cell portion of super cell are shut down by manual.

Impact
I. Board status:
Operates properly.
II. Impact on the services:
The services in the cell are interrupted.

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Action
1. View alarm details and find the cause of the alarm.
"Cell is shut down" -> Step 2.
"All cell portion of super cell are shut down" -> Step 4.
No detail reason-> Step 2.
2. Select Dynamic Management-> LTE FDD -> E-UTRAN FDD Cell -> Start Up Cell,
select and start up the alarmed cell.
3. Check whether the alarm is cleared.
YesEnd.

NoContact ZTE technical support.


4. Select Dynamic Management -> LTE FDD -> Baseband Resource-> Start Up Super
Cell CP, select and start up the alarmed cell.
5. Check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

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Chapter 3
QoS Alarm
Table of Contents
198092368 Ethernet RDI alarm ..................................................................................3-1
198092380 The EFM link is broken ............................................................................3-2
198096837 GNSS receiver satellite searching fault ....................................................3-5
198097174 The operator certificate fails to be obtained..............................................3-6
198097672 System capacity overload ........................................................................3-8
198094419 LTE cell outage ........................................................................................3-9
198094422 eNodeB is out of service ........................................................................3-12
198094440 Cell portion of super cell is out of service ...............................................3-13
198094444 PCI conflict alarm...................................................................................3-15
198094445 PCI confusion alarm...............................................................................3-16
198094446 MRO fault alarm.....................................................................................3-17
198094452 Different vendor PCI conflict alarm.........................................................3-18
198094453 Different vendor PCI confusion alarm.....................................................3-20
198094454 Different vendor MRO fault alarm...........................................................3-21
198094456 Cell sleeping alarm ................................................................................3-22
198094457 Cell performance deterioration alarm .....................................................3-23
198094458 Cell cooperating parameter configuration abnormal ...............................3-25
198094459 The system capacity will exceed the License limit ..................................3-26

3.1 198092368 Ethernet RDI alarm


Alarm Information
l Alarm code: 198092368
l Name: Ethernet RDI alarm
l Alarm severity: Minor
l Alarm type: Qos Alarm

Alarm Description
This alarm occurs when data switching between Maintenance End Points (MEPs) fails.

Alarm Cause
The local Maintenance End Point (MEP) receives a Remote Defect Indication (RDI) alarm
from the opposite MEP.

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Impact
I. Impact on the equipment:
None.
II. Impact on the services:
The Ethernet link may be broken, and services are affected.

Action
1. Ensure that the CFM parameters are correctly set.

a. Select Configuration ManagementManaged ElementTransmission


NetworkRadio Standard (such as UMTS)Network DetectionMD/MA/MP
from the menu. The MD/MA/MP tab is displayed. Check whether the settings
of the used physical port, MD level, MD name, used Ethernet link, VLAN ID,
MA name, CCM detection duration, MEP whole network number, MEP type,
local/remote MEP detailed configuration, and CCM detection match the network
planning.
YesStep 2.
NoSubstep b.
b. Change the settings of the CFM parameters at the local end to be the same as
the network planning.
c. Synchronize the configuration to the NE.

d. Wait 15 minutes, and check whether the information in the Remark field of the
Detailed information dialog box (related to the notification that is raised again)
shows that the notification has been cleared.
YesEnd.
NoStep 2.
2. Check whether the settings of the CFM parameters of all network devices match the
network planning.
YesContact the customer service center.

NoChange the settings to be the same as the network planning.

3.2 198092380 The EFM link is broken


Alarm Information
l Alarm code: 198092380
l Name: The EFM link is broken
l Alarm severity: Major
l Alarm type: Qos Alarm

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Alarm Description
This alarm occurs when the Ethernet in the First Mile (EFM) link handshake fails.

Alarm Cause
1. The EFM parameters configured on the base station and the switch are incorrect.
2. The physical Ethernet link is not connected properly.
I. Impact on the equipment:
None.
II. Impact on the services:
The Ethernet link may be broken, and services are affected.

Action
1. Ensure that the local EFM parameters are correctly set.
a. Select Configuration ManagementManaged ElementTransmission
NetworkRadio Standard (such as UMTS)Network DetectionEthernet
Fault Detection Configuration from the menu. The Ethernet Fault Detection
Configuration tab is displayed. Check whether the EthernetOam role, OAM
session timeout period, packet-sending interval, and the used physical-layer port
match the network planning.
YesStep 2.
NoSubstep b.
b. Change the settings of the EFM parameters at the local end to be the same as the
network planning.
c. Synchronize the configuration to the NE.
d. Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
No Step 2.
2. Ensure that the EFM parameters of the peer end are correctly set.
a. Inform the maintenance personnel of the peer device to check whether the settings
of the EFM parameters match the network planning.
YesStep 3.
NoSubstep b.
b. Change the settings of the peer EFM parameters to be the same as the network
planning.
c. Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 3.

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3. Ensure that the network interface of the local device is not physically damaged.
a. Check whether the network interface of the local device is not physically damaged.
YesStep 4.
NoSubstep b.
b. Replace the board based on the rack number/shelf number/slot number in the
Detail Information dialog box.
Wait 30 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 4.
4. Ensure that the cable connector of the local device is secured.
a. Check whether the cable connector of the local device is loose.
YesSubstep b.
NoStep 5.
b. Reconnect the cable.

Wait 15 minutes, and check whether the alarm is cleared.


YesEnd.
NoStep 5.
5. Ensure that the cable of the local device is not physically damaged.
a. Check whether the cable of the local device is not physically damaged.
YesStep 6.

NoSubstep b.
b. Replace the cable.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 6.
6. Inform the maintenance personnel of the peer device to check whether the interface,
cable, and device are operating properly.

YesContact ZTE technical support.


NoStep 7.

7. Resolve the peer device fault.


Wait 15 minutes, and check whether the alarm is cleared.

YesEnd.
NoContact ZTE technical support

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3.3 198096837 GNSS receiver satellite searching fault


Alarm Information
l Alarm code: 198096837
l Name: GNSS receiver satellite searching fault
l Alarm severity: Minor
l Alarm type: Qos Alarm

Alarm Description
This alarm occurs when the GNSS receiver fails to search satellites or the number of
searched satellites doesn't reach threshold.

Alarm Cause
1. The antenna and feeder are blocked by a structure.
2. Interference exists in the neighboring environment.
3. The board hardware is faulty.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
The processing capability of the board is reduced. Some functions cannot operate
properly. In serious cases, wireless links cannot be established, and all or some of the
services on this board may be blocked, and service quality is affected.

Action
1. Check whether the antenna and feeder are blocked by a structure.
YesStep 2.
NoStep 3.
2. Move the antenna of the GNSS to another place or remove the structure that blocks
the signal.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 3.
3. Check whether there is a GNSS interference source in the neighboring environment.
YesStep 4.
NoStep 5.

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4. Remove the interference source.


After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 5.
5. Replace the GNSS antenna.
After 15 minutes, check whether the alarm is cleared.
Yes End.
NoStep 6.
6. Reset the receiver.
a. Select Configuration ManagementManaged ElementDeviceB8200,
confirm the main control board slot (slot 1 or slot 2) configured for the reference
clock source. Select ClockDevice SetClock Device, check whether the GNSS
receiver is UCI_RGPS.
YesSubstep b.
NoStep 7.
b. Select Dynamic ManagementDynamic Command -> SDRManaged Network
Element and reset the RGPS to reset the external receiver connected to this board
in accordance with Rack Number, Shelf Number, and Slot Number in alarm details.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 7.
7. Reset the board based on the Rack Number, Shelf Number and Slot Number in alarm
details. Refer to Reset Boards.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 8.
8. Replace the board in accordance with the Rack Number, Shelf Number and Slot
Number in alarm details. 15 minutes, check whether the alarm is cleared.
YesEnd.
NoContact the customer service center.

3.4 198097174 The operator certificate fails to be


obtained
Alarm Information
l Alarm code: 198097174

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l Name: The operator certificate fails to be obtained


l Alarm severity: Critical
l Alarm type: QoS alarm

Detailed Description
This alarm occurs when the initial application or update of the base station operator
certificate fails.

Alarm Cause
l The parameters about the certificate management protocol are incorrectly configured.
l The communication link fails.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
If IPsec is configured, maybe IPsec connections cannot be established, and all service
messages on IPsec channels cannot be transmitted or received normally.

Action
1. Verify that the parameters about the certificate management protocol are correctly
configured.
a. Select Configuration Management > Managed Element > Transmission
Network > LTE FDD (for example) > Network Security > Certificate
Management Protocol Configuration, and check whether the following
parameters are configured to the same values as the existing network planning:
transmission protocol type, CA server type, IP address of CA server, transport
layer port of CA server, CA server path, domain name of base station certificate,
domain name of base station certificate's issuer, and private key length of base
station certificate.
YesStep 2.
NoSubstep b.

b. Modify the parameters about the certificate management protocol in accordance


with the existing network planning.
c. Synchronize configuration data to the corresponding NE.

d. After 15 minutes, check whether this alarm is cleared.

YesEnd.
NoStep 2.

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2. Ask opposite-end maintenance personnel to verify that the configuration data of the
certificate management protocol is correct.
After 15 minutes, check whether this alarm is cleared.
YesEnd.
NoStep 3.
3. Verify that the transmission addresses of the local end and opposite end can be
accessed.
a. Perform a ping command to the server address, and check whether responses
are received.
YesContact ZTE technical support.
NoSubstep b.
b. Check whether the IP addresses of the nodes (BSC, RNC, and switching
equipment) along the transmission path and the routing entries are correct based
on the network planning.
YesContact ZTE technical support.
NoSubstep c.
c. Correctly configure the IP addresses of the nodes (BSC, RNC, and switching
equipment) along the transmission path and the routing entries based on the
network planning.

After 15 minutes, check whether this alarm is cleared.


YesEnd.
NoContact ZTE technical support.

3.5 198097672 System capacity overload


Alarm Information
l Alarm code: 198097672
l Name: System capacity overload
l Alarm severity: Major
l Alarm type: QoS alarm

Detailed Description
The system capacity will exceed the license limit soon.

Alarm Cause
The system capacity will exceed the license limit soon.

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Impact
I. Impact on the equipment:
None.
II. Impact on the services:
Uplink traffic overload: affecting user access.
Downlink traffic overload: affecting user access.

Action
1. Contact the vendor and apply for a license file again.
2. Select LTE eNodeB Level License Management -> Load License File, and load the
license file again.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

3.6 198094419 LTE cell outage


Alarm Information
l Alarm code: 198094419
l Name: LTE cell outage
l Alarm severity: Major
l Alarm type: QoS alarm

Detailed Description
When LTE cell is deleted or failure is detected, this alarm is reported.

Alarm Cause
1. The S1 link is faulty.
2. The CC board, BPL board, or RRU for the cell is faulty.
3. The LTE cell is not configured successfully.
4. The clock is unlocked.

Impact
I. Board status:
Operates properly.
II. Impact on the services:
The services in the cell are interrupted.

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Action
1. View alarm details and find the cause of the alarm.
"Caused by S1 link fault"Step 2.
"Caused by CC board fault"Step 3.
"Caused by BPL board fault"Step 4.
"Caused by RRU board fault"Step 5.
"Caused by cell configuration fault"Step 6.
"Caused by cell portion outage" -> Step 7.
"Cell error"Contact technical support.
2. Check whether S1-related alarms exist.
a. Check whether the following alarms exist. If yes, remove them according to
corresponding handling suggestions. The related alarm is as follows:
S1 link is broken (198094420)
b. Check whether the alarm is cleared.
YesEnd.
NoContact technical support.
3. Check whether CC board-related alarms exist.
a. Check whether the following alarms exist. If yes, remove them according to
corresponding handling suggestions. The related alarms are as follows:
Configuration parameter of OAM Channel is wrong (198097172)
Inter-subrack Ethernet link broken in stack mode (198092435)
b. Check whether the alarm is cleared.
YesEnd.
NoContact technical support.
4. Check whether BPL board-related alarms exist.
a. Check whether the following alarms exist. If yes, remove them according to
corresponding handling suggestions. The related alarms are as follows:
The board is powered off (198092057)
The board is not in position (198092072)
Initialization failure (198092070)
Hardware type is different from the configuration (198092029)
Software runs abnormally (198097604)
Board communication link interrupted (198097060)
Board hardware fault (198097004)

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b. Check whether the alarm is cleared.


YesEnd.
NoContact technical support.
5. Check whether RRU-related alarms exist.
a. Check whether the following alarms exist. If yes, remove them according to
corresponding handling suggestions. The related alarms are as follows:
The board is powered off (198092057)
Initialization failure (198092070)
Hardware type is different from the configuration (198092029)
Software runs abnormally (198097604)
Board communication link interrupted (198097060)
Board hardware fault (198097004)
The RRU link is broken (198097605)
Temperature abnormal (198098466)

b. Check whether the alarm is cleared.


YesEnd.
NoContact technical support.
6. Further check alarm details.
a. Follow the alarm prompt to find and modify related configurations in Configuration
Management.
b. Synchronize the configuration data to the eNodeB.
c. Check whether the alarm is cleared.
YesEnd.

NoContact technical support.


7. Check whether clock-related alarms exist.
a. Check whether the following alarms exist in History Alarm List. If yes, remove
them according to corresponding handling suggestions. The related alarm is as
follows:

Cell portion of super cell is out of service (198094440)


b. Check whether the alarm is cleared.

YesEnd.
NoContact technical support.

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3.7 198094422 eNodeB is out of service


Alarm Information
l Alarm code: 198094422
l Name: eNodeB is out of service
l Alarm severity: Critical
l Alarm type: QoS alarm

Detailed Description
When all the cells are out of service, this alarm is reported.

Alarm Cause
There is no available S1 link or CC board.

Impact
I. Board status:
Operates properly.
II. Impact on the services:
The eNodeB fails to provide services.

Action
1. Check whether the eNodeB is configured with S1AP.
a. Select Configuration Management -> Radio Parameter -> LTE FDD -> Resource
Interface Configuration -> S1AP, and check whether there is S1AP record
available.
YesStep 2.
NoSubstep b.
b. Add an available S1AP record in the list.
c. Synchronize the configuration data to the eNodeB, wait 5 minutes and check
whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Check whether S1-related alarms exist.
a. Check whether the following alarms exist. If yes, remove them according to
corresponding handling suggestions. The related alarm is as follows:
S1 link is broken (198094420)
b. Check whether the alarm is cleared.

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YesEnd.
NoStep 3.
3. Check whether CC board-related alarms exist.
a. Check whether the following alarms exist. If yes, remove them according to
corresponding handling suggestions. The related alarms are as follows:
Configuration parameter of OAM Channel is wrong (198097172)
Inter-subrack Ethernet link broken in stack mode (198092435)
b. Check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

3.8 198094440 Cell portion of super cell is out of


service
Alarm Information
l Alarm code: 198094440
l Name: Cell portion of super cell is out of service
l Alarm severity: Major
l Alarm type: QoS alarm

Detailed Description
Cell portion of supper cell is out of service due to resource allocation failure or hardware
fault.

Alarm Cause
1. Baseband unit is at fault.
2. Radio frequency unit is at fault.
3. The Configuration of baseband unit or radio frequency unit is failed.

Impact
I. Board status:
Operates properly.
II. Impact on the services:
Service in CP will be interfered.

Action
1. View alarm details and find the cause of the alarm.

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"Caused by baseband unit fault" -> Step 2.


"Caused by radio frequency unit fault" -> Step 3.
"Caused by configuration failure" -> Step 4.
2. Check whether baseband-unit-related alarms exist.
a. Check whether the following alarms exist. If yes, remove them according to
corresponding handling suggestions. The related alarms are as follows:
The board is powered off (198092057)
The board is not in position (198092072)
Initialization failure (198092070)
Hardware type is different from the configuration (198092029)
Software runs abnormally (198097604)
Board communication link interrupted (198097060)
Board hardware fault (198097004)
b. Check whether the alarm is cleared.
YesEnd.
NoContact technical support.
3. Check whether RRU-related alarms exist.
a. Check whether the following alarms exist. If yes, remove them according to
corresponding handling suggestions. The related alarms are as follows:
The board is powered off (198092057)
Initialization failure (198092070)
Hardware type is different from the configuration (198092029)
Software runs abnormally (198097604)
Board communication link interrupted (198097060)
Board hardware fault (198097004)
The RRU link is broken (198097605)
Temperature abnormal (198098466)
b. Check whether the alarm is cleared.
YesEnd.
NoContact technical support.
4. Further check alarm details.
a. Follow the alarm prompt to find and modify related configurations in Configuration
Management.
b. Synchronize the configuration data to the eNodeB.

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c. Check whether the alarm is cleared.


YesEnd.
NoContact ZTE technical support.

3.9 198094444 PCI conflict alarm


Alarm Information
l Alarm code: 198094444
l Name: PCI conflict alarm
l Alarm severity: Major
l Alarm type: QoS alarm

Detailed Description
The physical cell ID of neighborhood cell is identical.

Alarm Cause
Two neighboring cells with the identical physical cell ID are detected during neighborhood
configuration detection for the NE.

Impact
I. Board status:
Operates properly.
II. Impact on the services:
UE access and handover performance within the cell's coverage may be affected.

Action
1. Check SON PCI policy information.
a. Select SON Management -> SON Management Tree -> SON Policy Management
-> SON Policy Query, and query the PCI policy for the alarmed eNodeB.
b. Check whether the "Run Mode" of the PCI policy is "Free Mode".
YesSubstep c.
NoStep 2.
c. Check whether the "Resolving PCI Conflict or Confusion at The Appointed Time
Switch" function for the PCI policy is "Open".
YesSubstep d.
NoSubstep e.
d. Check "The Appointed Time Used to Resolving PCI Conflict or Confusion". When
the time expires, check whether the alarm is cleared.

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YesEnd.
NoContact technical support.
e. Wait for 15 minutes. Select SON Management -> SON Management Tree -> SON
Monitor Management -> Real-Time Monitoring -> Optimization Monitoring, and
check whether something related to PCI exists.
YesSubstep f.
NoSubstep g.
f. Wait until the PCI-related information on the self optimization monitoring interface
is cleared.

g. Check whether the alarm is cleared.


YesEnd.
NoContact technical support.
2. Wait in controlled mode of the PCI policy and check whether the alarm is cleared.
YesEnd.

NoContact ZTE technical support.

3.10 198094445 PCI confusion alarm


Alarm Information
l Alarm code: 198094445
l Name: PCI confusion alarm
l Alarm severity: Major
l Alarm type: QoS alarm

Detailed Description
Two neighborhood cells of a certain cell have the identical physical cell ID configuration.

Alarm Cause
Two neighboring cells with the identical physical cell ID are detected during neighborhood
configuration detection for the NE.

Impact
I. Board status:

Operates properly.
II. Impact on the services:

UE access and handover performance within the cell's coverage may be affected.

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Action
1. Check SON PCI policy information.
a. Select SON Management -> SON Management Tree -> SON Policy Management
-> SON Policy Query, and query the PCI policy for the alarmed eNodeB.
b. Check whether the "Run Mode" of the PCI policy is "Free Mode".
YesSubstep c.
NoStep 2.
c. Check whether the "Resolving PCI Conflict or Confusion at The Appointed Time
Switch" function for the PCI policy is "Open".
YesSubstep d.
NoSubstep e.
d. Check "The Appointed Time Used to Resolving PCI Conflict or Confusion". When
the time expires, check whether the alarm is cleared.
YesEnd.
NoContact technical support.
e. Wait for 15 minutes. Select SON Management -> SON Management Tree -> SON
Monitor Management -> Real-Time Monitoring -> Optimization Monitoring, and
check whether something related to PCI exists.
YesSubstep f.
NoSubstep g.
f. Wait until the PCI-related information on the self optimization monitoring interface
is cleared.
g. Check whether the alarm is cleared.
YesEnd.
NoContact technical support.
2. Wait in controlled mode of the PCI policy and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

3.11 198094446 MRO fault alarm


Alarm Information
l Alarm code: 198094446
l Name: MRO fault alarm
l Alarm severity: Warning
l Alarm type: QoS alarm

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Detailed Description
During mobile robust optimization, switch early, switch too late, switch to wrong cell,
ping-pong switch will cause this alarm.

Alarm Cause
1. Too early handover.
2. Too late handover.
3. Handover to a wrong cell.
4. Ping-pong handover.
5. Serious mobility failure was happened, but system cannot judge the alarm type.

Impact
I. Board status:
Operates properly.
II. Impact on the services:
UE handover performance within the cell's coverage may be affected.

Action
1. View alarm details and find the cause of the alarm.
"Unknown" -> Contact technical support.
"Too early HO"Step 2.
"Too late HO"Step 2.
"HO to wrong cell"Step 2.
"Ping-pong HO"Step 2.
2. Check SON-related MRO policies.
a. Select SON Management -> SON Management Tree -> SON Policy Management
-> SON Policy Query, and query the MROpolicy for the alarmed eNodeB.
b. Wait until "Minimum interval between automatic MOR parameter optimizations" in
the MRO policy expires, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

3.12 198094452 Different vendor PCI conflict alarm


Alarm Information
l Alarm code: 198094452

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l Name: Different vendor PCI conflict alarm


l Alarm severity: Major
l Alarm type: QoS alarm

Detailed Description
The physical cell ID of neighborhood cell is identical.

Alarm Cause
Two neighboring cells with the identical physical cell ID are detected during neighborhood
configuration detection for the NE.

Impact
I. Board status:
Operates properly.
II. Impact on the services:
UE access and handover performance within the cell's coverage may be affected.

Action
1. Check SON PCI policy information.
a. Select SON Management -> SON Management Tree -> SON Policy Management
-> SON Policy Query, and query the PCI policy for the alarmed eNodeB.
b. Check whether the "Run Mode" of the PCI policy is "Free Mode".
YesSubstep c.
NoStep 2.
c. Check whether the "Resolving PCI Conflict or Confusion at The Appointed Time
Switch" function for the PCI policy is "Open".
YesSubstep d.
NoSubstep e.
d. Check "The Appointed Time Used to Resolving PCI Conflict or Confusion". When
the time expires, check whether the alarm is cleared.
YesEnd.
NoContact technical support.
e. Wait for 15 minutes. Select SON Management -> SON Management Tree -> SON
Monitor Management -> Real-Time Monitoring -> Optimization Monitoring, and
check whether something related to PCI exists.
YesSubstep f.
NoSubstep g.

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f. Wait until the PCI-related information on the self optimization monitoring interface
is cleared.
g. Check whether the alarm is cleared.
YesEnd.
NoContact technical support.
2. Wait in controlled mode of the PCI policy and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

3.13 198094453 Different vendor PCI confusion alarm


Alarm Information
l Alarm code: 198094453
l Name: Different vendor PCI confusion alarm
l Alarm severity: Major
l Alarm type: QoS alarm

Detailed Description
Two neighborhood cells of a certain cell have the identical physical cell ID configuration.

Alarm Cause
Two neighboring cells with the identical physical cell ID are detected during neighborhood
configuration detection for the NE.

Impact
I. Board status:
Operates properly.
II. Impact on the services:
UE access and handover performance within the cell's coverage may be affected.

Action
1. Check SON PCI policy information.
a. Select SON Management -> SON Management Tree -> SON Policy Management
-> SON Policy Query, and query the PCI policy for the alarmed eNodeB.
b. Check whether the "Run Mode" of the PCI policy is "Free Mode".
YesSubstep c.
NoStep 2.

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c. Check whether the "Resolving PCI Conflict or Confusion at The Appointed Time
Switch" function for the PCI policy is "Open".
YesSubstep d.
NoSubstep e.
d. Check "The Appointed Time Used to Resolving PCI Conflict or Confusion". When
the time expires, check whether the alarm is cleared.
YesEnd.
NoContact technical support.
e. Wait for 15 minutes. Select SON Management -> SON Management Tree -> SON
Monitor Management -> Real-Time Monitoring -> Optimization Monitoring, and
check whether something related to PCI exists.
YesSubstep f.
NoSubstep g.
f. Wait until the PCI-related information on the self optimization monitoring interface
is cleared.
g. Check whether the alarm is cleared.
YesEnd.
NoContact technical support.
2. Wait in controlled mode of the PCI policy and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

3.14 198094454 Different vendor MRO fault alarm


Alarm Information
l Alarm code: 198094454
l Name: Different vendor MRO fault alarm
l Alarm severity: Warning
l Alarm type: QoS alarm

Detailed Description
During mobile robust optimization, switch early, switch too late, switch to wrong cell,
ping-pong switch will cause this alarm.

Alarm Cause
1. Too early handover.
2. Too late handover.

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3. Handover to a wrong cell.


4. Ping-pong handover.
5. Serious mobility failure was happened, but system cannot judge the alarm type.

Impact
I. Board status:
Operates properly.
II. Impact on the services:
UE handover performance within the cell's coverage may be affected.

Action
1. View alarm details and find the cause of the alarm.
"Unknown" -> Contact technical support.

"Too early HO"Step 2.


"Too late HO"Step 2.
"HO to wrong cell"Step 2.
"Ping-pong HO"Step 2.
2. Check SON-related MRO policies.
a. Select SON Management -> SON Management Tree -> SON Policy Management
-> SON Policy Query, and query the MRO policy for the alarmed eNodeB.
b. Wait until "Minimum interval between automatic MOR parameter optimizations" in
the MRO policy expires, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

3.15 198094456 Cell sleeping alarm


Alarm Information
l Alarm code: 198094456
l Name: Cell sleeping alarm
l Alarm severity: Major
l Alarm type: QoS alarm

Detailed Description
The cell has no online user in detecting period.

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Alarm Cause
There are no online users in the cell during detection period.

Impact
I. Board status:
Operates properly.
II. Impact on the services:
The cell fails to provide services.

Action
1. Check SON-related self-healing policies.
a. Select SON Management -> SON Management Tree -> SON Policy Management
-> SON Policy Query, and query the self-healing policy for the alarmed eNodeB.
b. Check whether the "Sleeping Cell Self-healing Enable" function for the self-healing
policy is "Open".
YesStep 2.
NoStep 3.
2. Wait for five minutes, and check whether the alarm is cleared.
YesEnd.

NoContact technical support.


3. Delete the cell manually and re-establish a cell through the NMS.
a. Select Dynamic ManagementLTE FDDE-UTRAN FDD CellImmediately
Shut Down Cell, and shut down the alarmed cell.
b. Select Dynamic ManagementLTE FDDE-UTRAN FDD CellStart Up Cell,
and start up the alarmed cell.

c. Check whether the alarm is cleared.


YesEnd.

NoContact ZTE technical support.

3.16 198094457 Cell performance deterioration alarm


Alarm Information
l Alarm code: 198094457
l Name: Cell performance deterioration alarm
l Alarm severity: Minor
l Alarm type: QoS alarm

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Detailed Description
The key performance indicator of the cell deteriorated.

Alarm Cause
The key performance indicators of the cell are deteriorated, such as RRC Establishment
Success Rate, E-RAB Setup Success Rate, and E-RAB Drop rate.

Impact
I. Board status:
Operates properly.
II. Impact on the services:
The service quality in the cell is degraded.

Action
1. Check SON-related self-healing policies.
a. Select SON Management -> SON Management Tree -> SON Policy Management
-> SON Policy Query, and query the self-healing policy for the alarmed eNodeB.
b. Check whether the "KPI Cell Self-healing Switch" and "Switch of Determined
Mobility Parameter Change for Outage Cell Based on KPI" functions of the
self-healing policy are "Open".
YesStep 2.
NoSubstep c.
c. Check whether the "KPI Cell Self-healing Switch" function for the self-healing
policy is "Open".
YesStep 3.
NoSubstep d.
d. Check whether the "Switch of Determined Mobility Parameter Change for Outage
Cell Based on KPI" function for the self-healing policy is "Open".
YesStep 2.
NoStep 4.
2. Wait until "The Period of Waiting for Manual Recovering Performance Fault Cell Timer"
expires and check whether the alarm is cleared.
YesEnd.
NoContact technical support.
3. Wait for about an hour and check whether the alarm is cleared.
YesEnd.
NoContact technical support.

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4. Delete the cell manually and re-establish a cell through the NMS.
a. Select Dynamic ManagementLTE FDDE-UTRAN FDD CellImmediately
Shut Down Cell, and shut down the alarmed cell.
b. Select Dynamic ManagementLTE FDDE-UTRAN FDD CellStart Up Cell,
and start up the alarmed cell.
c. Wait for fifteen minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

3.17 198094458 Cell cooperating parameter


configuration abnormal
Alarm Information
l Alarm code: 198094458
l Name: Cell cooperating parameter configuration abnormal
l Alarm severity: Major
l Alarm type: QoS alarm

Detailed Description
The parameter configuration related with cooperating cell is abnormal.

Alarm Cause
The eNodeB detects that the configuration of some parameters for cell coordination that
must be consistent is inconsistent.

Impact
I. Board status:
Operates properly.
II. Impact on the services:
Cell coordination fails to function properly.

Action
1. Select Configuration ManagementCell Coordination, and check whether there are
inconsistent parameter configurations for cell coordination.
YesStep 2.
NoContact technical support.
2. Correct parameter configurations according to the check results.
3. Synchronize the configuration data to the eNodeB.

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4. Check whether the alarm is cleared.


YesEnd.
NoContact ZTE technical support.

3.18 198094459 The system capacity will exceed the


License limit
Alarm Information
l Alarm code: 198094459
l Name: The system capacity will exceed the License limit
l Alarm severity: Warning
l Alarm type: QoS alarm

Detailed Description
The system capacity will exceed the License limit.

Alarm Cause
The system capacity will exceed the license limit.

Impact
I. Board status:
Operates properly.
II. Impact on the services:
None.

Action
1. Buy new capacity.
2. Check whether the alarm is cleared.
YesEnd.

NoContact ZTE technical support.

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Chapter 4
Environment Alarm
Table of Contents
198092042 The temperature at the air intake is abnormal ..........................................4-1
198092044 Door control alarm ...................................................................................4-3
198092045 Flooding alarm .........................................................................................4-5
198092046 Smog alarm .............................................................................................4-7
198092047 Infrared alarm ........................................................................................4-10
198092048 Air conditioner fault ................................................................................4-12
198092053 The input voltage is abnormal ................................................................4-14
198092105 Embedded power Environment is under-temperature.............................4-16
198092106 Embedded power Environment is over-temperature...............................4-18
198092107 Embedded power Environment temperature is invalid............................4-19
198092108 Embedded power Environment is under-Humidity..................................4-20
198092109 Embedded power Environment is over-Humidity ....................................4-22
198092110 Embedded power Environment humidity is invalid..................................4-23
198092111 Embedded power Smoke detected.........................................................4-24
198092112 Embedded power Flood detected...........................................................4-26
198092113 Embedded power Door Magnet Alarm....................................................4-27
198092114 Embedded power Gate Embedded power Safety Alarm .........................4-29
198092115 Glass Broken Alarm ...............................................................................4-30
198092118 Embedded power Env-unit communication interruption ..........................4-32
198092119 Embedded power Heat Exchanger Fault ................................................4-34
198092462 Blocked dust proof net ...........................................................................4-35
198097061 Temperature abnormal...........................................................................4-37
198098128 Power over-loaded ................................................................................4-38
198099900 Battery pack fan failed ...........................................................................4-39

4.1 198092042 The temperature at the air intake is


abnormal
Alarm Information
l Alarm code: 198092042
l Name: The temperature at the air intake is abnormal
l Alarm severity: Major
l Alarm type: Environment Alarm

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Alarm Description
This alarm occurs when the temperature at air intake is abnormal.

Alarm Cause
Overtemperature:
1. The air intake or air filter is blocked.
2. The environment temperature is too high.
3. The alarm threshold related to the temperature is not properly set.
Undertemperature:
1. The ambient temperature is too low.
2. The alarm threshold related to the temperature is not properly set.

Impact
I. Impact on the equipment:
If the temperature is too low or too high, the life of the equipment will be affected.
II. Impact on the services:
It might cause boards or the system unable to operate properly and service performance
to degrade, and even cause the services to interrupt.

Action
1. Check the temperature threshold of the air intake.
a. Select Configuration ManagementManaged ElementDeviceBBU (such as
B8200)SA/PSA/FABEnvironment Monitoring Device. The corresponding tab
is displayed. Change the upper and lower limits of the air intake temperature to
the following default settings:
Upper limit: 50
Lower limit: -20
b. Synchronize the configuration to the NE.
c. Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Improve the ventilation conditions of the equipment room (for example, repair the air
conditioner, heat exchanger, and heater, and stop using the unnecessary high-power
and heat-producing devices).
After the ambient environment is restored, wait 15 minutes, and check whether the
alarm is cleared.
YesEnd.

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NoStep 3.
3. Ensure that the air intake of the equipment is not blocked or clean the air filter.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

4.2 198092044 Door control alarm


Alarm Information
l Alarm code: 198092044
l Name: Door control alarm
l Alarm severity: Major
l Alarm type: Environment Alarm

Alarm Description
This alarm is reported when a door control sensor is used but the door is not closed.

Alarm Cause
1. The normally open or closed setting of the alarm related to the dry contact is not correctly
set.
2. The door is not closed.
3. The cable is not correctly connected or the cable is faulty.
4. The environmental monitoring unit is faulty.

Impact
I. Impact on the equipment:
The devices may be lost or damaged.
II. Impact on the services:
If any devices are lost or damaged, all or some of the services on this base station may
be interrupted, or the service quality may be affected.

Action
1. Check the dry contact setting.
a. Select Configuration ManagementManaged ElementDeviceBBU (such
as B8200). The corresponding tab is displayed. Select the dry contact, and
check whether the alarm setting is the same as that of the actually connected
dry contact device in accordance with the slot, shelf, and rack information in the
Detail Information dialog box.

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YesStep 2.
No Substep b.
b. Select Configuration ManagementManaged ElementDeviceBBU (such as
B8200). The corresponding tab is displayed Select the dry contact, and modify the
alarm setting to be the same as that of the actually connected dry contact device
in accordance with the slot, shelf, and rack information in the Detail Information
dialog box.
c. Synchronize the configuration to the NE.
d. Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Check the door control.
a. Check whether the door control is in closed status.
Yes Step 3.
NoSubstep b.
b. Ensure that the door control is in closed status.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 3.
3. Check the cable connected to the sensor.
a. Check whether the cable to the sensor is correctly connected (for example,
whether the interface is secured).
YesSubstep c.
NoSubstep b.
b. Re-connect the cable.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoSubstep c.
c. Check whether the cable is in good condition.
YesStep 4.
NoSubstep d.
d. Replace the cable with a proper one.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 4.

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4. Replace the door control sensor.


Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 5.
5. Reset the board in accordance with the slot, shelf, and rack information in the Detail
Information dialog box.
Wait 15 minutes, and check whether the alarm is cleared. Refer to Reset Boards.
YesEnd.
NoStep 6.
6. Replace the board in accordance with the slot, shelf, and rack information in the Detail
Information dialog box.
Wait 15 minutes, and check whether the alarm is cleared. the customer service center.

4.3 198092045 Flooding alarm


Alarm Information
l Alarm code: 198092045
l Name: Flooding alarm
l Alarm severity: Minor
l Alarm type: Environment Alarm

Alarm Description
This alarm is reported when the flooding sensor connected at a dry contact detects a
flooding situation.

Alarm Cause
1. The normally open or closed setting of the alarm related to the dry contact is not correctly
set.
2. The base station is flooded with water.

3. The cable is not correctly connected or is faulty.


4. The environmental monitoring unit is faulty.

Impact
I. Impact on the equipment:
The devices may be damaged if they are flooded.

II. Impact on the services:

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If any devices are damaged, all or some of the services on this base station may be
interrupted, or the service quality may be affected.

Action
1. Check the dry contact setting.
a. Select Configuration ManagementManaged ElementDeviceBBU (such
as B8200). The corresponding tab is displayed. Select the dry contact, and
check whether the alarm setting is the same as that of the actually connected
dry contact device in accordance with the slot, shelf, and rack information in the
Detail Information dialog box.
YesStep 2.
No Substep b.
b. Select Configuration ManagementManaged ElementDeviceBBU (such as
B8200). The corresponding tab is displayed. Select the dry contact, and modify
the alarm setting to be the same as that of the actually connected dry contact
device in accordance with the slot, shelf, and rack information in the Detail
Information dialog box.
c. Synchronize the configuration to the NE.
d. Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Ensure that the base station is not flooded with water.
a. Check whether the base station is flooded with water.
YesSubstep b.
No Step 3.
b. Switch off the base station and drain away water. Power on the device after it is
dry.
Wait 30 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 3.
3. Check the cable connected to the sensor.
a. Check whether the cable to the sensor is correctly connected (for example,
whether the interface is secured).
YesSubstep c.
NoSubstep b.
b. Reconnect the cable.
Wait 15 minutes, and check whether the alarm is cleared.

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YesEnd.
NoSubstep c.
c. Check whether the cable is in good condition.
Yes Step 4.
NoSubstep d.
d. Replace the cable with a proper one.

Wait 15 minutes, and check whether the alarm is cleared.


YesEnd.
NoStep 4.
4. Replace the flooded sensor.

Wait 15 minutes, and check whether the alarm is cleared.


YesEnd.
NoStep 5.
5. Reset the board in accordance with the slot, shelf, and rack information in the Detail
Information dialog box. Refer to Reset Boards.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 6.
6. Replace the board in accordance with the slot, shelf, and rack information in the Detail
Information dialog box. 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

4.4 198092046 Smog alarm


Alarm Information
l Alarm code: 198092046
l Name: Smog alarm
l Alarm severity: Minor
l Alarm type: Environment Alarm

Alarm Description
This alarm is reported when the smog sensor connected at a dry contact detects a smog
situation.

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Alarm Cause
1. The normally open or closed setting of the alarm related to the dry contact is not correctly
set.
2. The base station detects smoke.
3. The cable is not correctly connected or is faulty.
4. The environmental monitoring unit is faulty.

Impact
I. Impact on the equipment:
If any fire hazards exist, the devices may be damaged.
II. Impact on the services:

If any devices are damaged, all or some of the services on this base station may be
interrupted, or the service quality may be affected.

Action
1. Check the dry contact setting.
a. Select Configuration ManagementManaged ElementDeviceBBU (such
as B8200). The corresponding tab is displayed. Select the dry contact, and
check whether the alarm setting is the same as that of the actually connected
dry contact device in accordance with the slot, shelf, and rack information in the
Detail Information dialog box.
YesStep 2.
No Substep b.
b. Select Configuration ManagementManaged ElementDeviceBBU (such as
B8200). The corresponding tab is displayed. Select the dry contact, and modify
the alarm setting to be the same as that of the actually connected dry contact
device in accordance with the slot, shelf, and rack information in the Detail
Information dialog box.
c. Synchronize the configuration to the NE.

d. Wait 15 minutes, and check whether the alarm is cleared.


YesEnd.

NoStep 2.
2. Ensure that no smoke arises in the environment where the base station is located.

a. Check whether smoke arises in the environment where the base station is located.

YesSubstep b.
NoStep 3.

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b. Check whether the smoke source may potentially affect the normal operation of
the device.
YesSubstep c.
NoSubstep d.
c. Switch off the power supply of the base station. After the hidden danger of smoke
is eliminated, switch on the power supply again.
Wait 30 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 3.
d. Remove the smoke source.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 3.
3. Check the cable connected to the sensor.
a. Check whether the cable is correctly connected (for example, whether the interface
is secured).
YesSubstep c.
NoSubstep b.
b. Reconnect the cable.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoSubstep c.
c. Check whether the cable is in good condition.
YesStep 4.
NoSubstep d.
d. Replace the cable with a proper one.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 4.
4. Replace the smoke sensor.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 5.
5. Reset the board in accordance with the slot, shelf, and rack information in the Detail
Information dialog box. Refer to Reset Boards.

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Wait 15 minutes, and check whether the alarm is cleared.


YesEnd.
NoStep 6.
6. Replace the board in accordance with the slot, shelf, and rack information in the Detail
Information dialog box.
Wait 15 minutes, and check whether the alarm is cleared. the customer service center.

4.5 198092047 Infrared alarm


Alarm Information
l Alarm code: 198092047
l Name: Infrared alarm
l Alarm severity: Minor
l Alarm type: Environment Alarm

Alarm Description
None.

Alarm Cause
1. The normally open or closed setting of the alarm related to the dry contact is not correctly
set.
2. Some unauthorized persons or animals enter the equipment room.
3. The cable is not correctly connected or is faulty.

4. The environmental monitoring unit is faulty.

Impact
I. Impact on the equipment:
The devices may be lost or damaged.
II. Impact on the services:

If any devices are lost or damaged, all or some of the services on this base station may
be interrupted, or the service quality may be affected.

Action
1. Check the dry contact setting.
a. Select Configuration ManagementManaged ElementDeviceBBU (such
as B8200). The corresponding tab is displayed. Select the dry contact, and
check whether the alarm setting is the same as that of the actually connected

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dry contact device in accordance with the slot, shelf, and rack information in the
Detail Information dialog box.
YesStep 2.
No Substep b.
b. Select Configuration ManagementManaged ElementDeviceBBU (such as
B8200). The corresponding tab is displayed. Select the dry contact, and modify
the alarm setting to be the same as that of the actually connected dry contact
device in accordance with the slot, shelf, and rack information in the Detail
Information dialog box.
c. Synchronize the configuration to the NE.
d. Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Ensure that no unauthorized persons or animals enter the equipment room.
a. Check whether some persons or animals enter the equipment room.
YesSubstep b.
NoStep 3.
b. Check whether the persons are authorized.
YesEnd.
NoSubstep c.
c. Make the persons or animals leave the equipment room.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 3.
3. Check the cable connected to the sensor.
a. Check whether the cable is correctly connected (for example, whether the interface
is secured).
YesSubstep c.
NoSubstep b.
b. Reconnect the cable.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoSubstep c.
c. Check whether the cable is in good condition.
Yes Step 4.

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NoSubstep d.
d. Replace the cable with a proper one.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 4.
4. Replace the infrared sensor.

Wait 15 minutes, and check whether the alarm is cleared.


YesEnd.
NoStep 5.
5. Reset the board in accordance with the slot, shelf, and rack information in the Detail
Information dialog box. Refer to Reset Boards.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 6.

6. Replace the board in accordance with the slot, shelf, and rack information in the Detail
Information dialog box. 15 minutes, and check whether the alarm is cleared.
YesEnd.

NoContact ZTE technical support.

4.6 198092048 Air conditioner fault


Alarm Information
l Alarm code: 198092048
l Name: Air conditioner fault
l Alarm severity: Minor
l Alarm type: Environment Alarm

Alarm Description
None.

Alarm Cause
1. The normally open/closed setting of this dry contact alarm is wrong.

2. The cable connection is wrong or the cable is faulty.

3. The air conditioner is faulty.


4. The monitoring unit is faulty.

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Impact
I. Impact on the equipment:
None.
II. Impact on the services:
This alarm may lead to the equipment high-temperature alarm, overall system
high-temperature alarm, or system operation anomaly. Some or all of the services on this
base station or board may be blocked, and service quality may be affected.

Action
1. Check the dry contact configuration.
a. Select Configuration ManagementManaged ElementDeviceB8200, and
check whether the alarm status of the dry contact device is the same as the
alarm status in the really connected contact device in accordance with the Rack
Number, Shelf Number, and Slot Number in the alarm details.
YesStep 2.
NoSubstep b.
b. Select Configuration ManagementManaged ElementDeviceB8200, and
change the alarm status of the dry contact device to the alarm status of the really
connected contact device according to the Rack Number, Shelf Number, and Slot
Number in the alarm details.
c. Synchronize the configurations to the corresponding NE.
d. After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Check the dry contact cable.
a. Check whether the dry contact cable connection is correct (for example, whether
the interface connection is loose or wrong).
YesSubstep c.
NoSubstep b.
b. Connect the dry contact cable properly.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
No Substep c.
c. c.Check whether the dry contact cable is in good condition.
YesStep 3.
NoSubstep d.

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d. Change a dry contact cable.


After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 3.
3. Check whether the air conditioner power cable is normal.
a. Check whether the air conditioner power cable is normal (for example, whether
the connector is loose or cable is damaged).
YesSubstep b.
NoStep 4.
b. Connect the air conditioner power cable correctly.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 4.
4. Change an air conditioner.

After 15 minutes, check whether the alarm is cleared.


YesEnd.
NoStep 5.
5. Reset the board based on the Rack Number, Shelf Number and Slot Number in alarm
details. Refer to Reset Boards.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
No Step 6.
6. Replace the board in accordance with the Rack Number, Shelf Number and Slot
Number in alarm details. 15 minutes, check whether the alarm is cleared.
YesEnd.
No Contact ZTE technical support.

4.7 198092053 The input voltage is abnormal


Alarm Information
l Alarm code: 198092053
l Name: The input voltage is abnormal
l Alarm severity: Major
l Alarm type: Environment Alarm

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Alarm Description
This alarm occurs when the input voltage is abnormal.

Alarm Cause
Over voltage: The input voltage of the external power system exceeds the upper limit.
Under voltage: The input voltage of the external power system is below the lower limit.

Impact
I. Impact on the equipment:
Overvoltage may affect the lifespan of the equipment.
II. Impact on the services:
Undervoltage will cause the service board be powered down due to insufficient power, and
the services will be affected. For the configuration of a single power supply, if the power
supply is powered down, the base station services will be interrupted. For the configuration
of dual power supplies, if both the two power supplies are powered down, the base station
services will be interrupted; if only one power supply is powered down, the services may
be affected.

Action
Perform the following operations in accordance with the board type in the Detail Information
dialog box:
PM-type board:
1. Check the threshold setting of the DC input voltage.
a. Select Configuration ManagementManaged ElementDevice -> Rack Graph.
The Rack Graph tab is displayed. Select Environment Monitoring Device, and
check whether the Upper Limit, Recovery value of upper limit alarm, Lower limit,
and Recovery value of lower limit parameters of the PM board are set to the default
values.
YesStep 2.
NoSubstep b.
b. Change the settings of the Upper Limit, Recovery value of upper limit alarm, Lower
limit, and Recovery value of lower limit alarm parameters of the PM board to the
default values.
c. Synchronize the configuration to the NE.
d. Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.
2. Check the input voltage of the external power system.

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a. Use a multimeter or other tools to view the input voltage of the external power
system.
b. Check whether the input voltage of the external power system is larger than the
setting of the Recovery value of upper limit alarm parameter or smaller than the
setting of the Recovery value of lower limit alarm parameter.
YesSubstep c.
NoContact ZTE technical support.
c. Change the input voltage of the external power system to be smaller than the
setting of the Recovery value of upper limit alarm parameter and larger than the
setting of the Recovery value of lower limit alarm parameter.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.

NoContact ZTE technical support.

Other types of boards:


Verify that the input voltage of the external power system is within a proper range.
1. Use a multimeter or other tools to view the input voltage of the external power system.
2. Check whether the input voltage of the external power system is larger than the setting
of the Recovery value of upper limit alarm parameter or smaller than the setting of the
Recovery value of lower limit alarm parameter.
YesSubstep c.
NoContact ZTE technical support.
3. Change the input voltage of the external power system to be smaller than the setting
of the Recovery value of upper limit alarm parameter and larger than the the setting of
the Recovery value of lower limit alarm parameter.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

4.8 198092105 Embedded power Environment is


under-temperature
Alarm Information
l Alarm code: 198092105
l Name: Embedded power Environment is under-temperature
l Alarm severity: Minor
l Alarm type: Environment Alarm

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Alarm Description
This alarm occurs when the environment temperature is lower than the preset
under-temperature threshold.

Alarm Cause
1. The environment temperature is lower than the lower environment temperature
threshold.
2. The temperature sensor is faulty.
3. The monitoring unit is faulty.

Impact
I. Impact on the equipment:
If the temperature is too low, the life of the equipment may be affected.
II. Impact on the services:
All or some of the services on this base station may be interrupted, or the service quality
may be affected.

Action
1. Verify that the environment temperature is higher than the lower environment
temperature threshold.
a. Log in to the real-time information window of the embedded power monitoring
module, and check the environment temperature.
b. Check whether the environment temperature is lower than the lower environment
temperature threshold (default: -5 ).
YesSubstep c.
NoStep 2.
c. Improve the ventilation (for example, ensuring the proper functioning of air
conditioners and high-power heating devices).
d. Wait 15 minutes and check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Replace the temperature sensor.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 3.
3. Replace the monitoring unit. 15 minutes, check whether the alarm is cleared.
YesEnd.

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NoContact ZTE technical support.

4.9 198092106 Embedded power Environment is


over-temperature
Alarm Information
l Alarm code: 198092106
l Name: Embedded power Environment is over-temperature
l Alarm severity: Minor
l Alarm type: Environment Alarm

Alarm Description
This alarm occurs when the environment temperature is higher than the preset
over-temperature threshold.

Alarm Cause
1. The environment temperature is higher than the upper environment temperature
threshold.

2. The temperature sensor is faulty.


3. The monitoring unit is faulty.

Impact
I. Impact on the equipment:
If the temperature is too high, the life of the equipment may be affected.
II. Impact on the services:
All or some of the services on this base station may be interrupted, or the service quality
may be affected.

Action
1. Verify that the environment temperature is lower than the upper environment
temperature threshold.

a. Log in to the real-time information window of the embedded power monitoring


module, and check the environment temperature.

b. Check whether the environment temperature is higher than the upper environment
temperature threshold (default: 45 ).
YesSubstep c.

NoStep 2.

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c. Improve the ventilation (for example, ensuring the proper functioning of air
conditioners and high-power heating devices).
d. Wait 15 minutes and check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Replace the temperature sensor.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 3.
3. Replace the monitoring unit. 15 minutes, check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

4.10 198092107 Embedded power Environment


temperature is invalid
Alarm Information
l Alarm code: 198092107
l Name: Embedded power Environment temperature is invalid
l Alarm severity: Minor
l Alarm type: Environment Alarm

Alarm Description
This alarm occurs if the environment temperature is an invalid value.

Alarm Cause
1. The temperature sensor is not properly connected.
2. The temperature sensor is faulty.
3. The monitoring unit is faulty.

Impact
I. Impact on the equipment:
If the temperature is too low or too high, the life of the equipment will be affected.
II. Impact on the services:
If the temperature is too low or too high, all or some of the services on this base station
may be interrupted or the service quality may be affected.

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Action
1. Verify that the temperature sensor is properly connected.
a. Check whether the temperature sensor is properly connected.
YesStep 2.
NoSubstep b.
b. Reconnect the temperature sensor.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Replace the temperature sensor.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 3.
3. Verify that the monitoring unit is properly connected.
a. Check whether the monitoring unit is properly connected.
YesStep 4.
NoSubstep b.

b. Connect the monitoring unit properly.


After 15 minutes, check whether the alarm is cleared.
YesEnd.
No Step 4.
4. Replace the monitoring unit. 15 minutes, check whether the alarm is cleared.
YesEnd.
No Contact ZTE technical support.

4.11 198092108 Embedded power Environment is


under-Humidity
Alarm Information
l Alarm code: 198092108
l Name: Embedded power Environment is under-Humidity
l Alarm severity: Minor
l Alarm type: Environment Alarm

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Alarm Description
This alarm occurs when the environment humidity is lower than the preset under-humidity
threshold.

Alarm Cause
1. The environment humidity is lower than the lower environment humidity threshold.
2. The humidity sensor is faulty.
3. The monitoring unit is faulty.

Impact
I. Impact on the equipment:
The anti-static capability of the power supply declines, which is likely to cause damages
to devices and components.
II. Impact on the services:
All or some of the services on this base station may be interrupted, or the service quality
may be affected.

Action
1. Verify that the environment humidity is higher than the lower environment humidity
threshold.
a. Log in to the real-time information window of the embedded power monitoring
module, and check the environment humidity.
b. Check whether the environment humidity is lower than the lower environment
humidity threshold (default: 20%).
YesStep 2.
NoStep 3.
2. Improve the ventilation (for example, ensuring the proper functioning of air
conditioners).
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 3.
3. Replace the humidity sensor.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 4.
4. Replace the monitoring unit. 15 minutes, check whether the alarm is cleared.
Yes End.

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NoContact ZTE technical support.

4.12 198092109 Embedded power Environment is


over-Humidity
Alarm Information
l Alarm code: 198092109
l Name: Embedded power Environment is over-Humidity
l Alarm severity: Minor
l Alarm type: Environment Alarm

Alarm Description
This alarm occurs when the environment humidity is higher than the preset over-humidity
threshold.

Alarm Cause
1. The environment humidity is higher than the upper environment humidity threshold.
2. The humidity sensor is faulty.
3. The monitoring unit is faulty.

Impact
I. Impact on the equipment:
The anti-insulation and crush-resistance capability of the power supply declines, and the
devices may be easily corroded by moisture.
II. Impact on the services:
All or some of the services on this base station may be interrupted, or the service quality
may be affected.

Action
1. Verify that the environment humidity is lower than the upper environment humidity
threshold.

a. Log in to the real-time information window of the embedded power monitoring


module, and check the environment humidity.

b. Check whether the environment humidity is higher than the upper environment
humidity threshold (default: 90%).
YesStep 2.

NoStep 3.

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2. Improve the ventilation (for example, ensuring the proper functioning of air
conditioners).
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 3.
3. Replace the humidity sensor.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 4.
4. Replace the monitoring unit. 15 minutes, check whether the alarm is cleared.
Yes End.
NoContact ZTE technical support.

4.13 198092110 Embedded power Environment


humidity is invalid
Alarm Information
l Alarm code: 198092110
l Name: Embedded power Environment humidity is invalid
l Alarm severity: Minor
l Alarm type: Environment Alarm

Alarm Description
This alarm occurs if the environment humidity is an invalid value.

Alarm Cause
1. The humidity sensor is not properly connected.
2. The humidity sensor is faulty.
3. The monitoring unit is faulty.

Impact
I. Impact on the equipment:
If the humidity is too high, the anti-insulation and crush-resistance capability of the power
supply may decline. In this case, the devices may be easily corroded by moisture. If the
humidity is too low, the anti-static capability of the power supply may decline. In this case,
the devices may be easily damaged.
II. Impact on the services:

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If the humidity is too low or too high, all or some of the services on this base station may
be interrupted, or the service quality may be affected.

Action
1. Verify that the humidity sensor is properly connected.
a. Check whether the humidity sensor is properly connected.
YesStep 2.
NoSubstep b.
b. Reconnect the humidity sensor.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Replace the humidity sensor.
After 15 minutes, check whether the alarm is cleared.
YesEnd.

NoStep 3.
3. Verify that the monitoring unit is properly connected.
a. Check whether the monitoring unit is properly connected.
YesStep 4.
NoSubstep b.
b. Connect the monitoring unit properly. After 15 minutes, check whether the alarm
is cleared.
YesEnd.
No Step 4.

4. Replace the monitoring unit. 15 minutes, check whether the alarm is cleared.
YesEnd.
No Contact ZTE technical support.

4.14 198092111 Embedded power Smoke detected


Alarm Information
l Alarm code: 198092111
l Name: Embedded power Smoke detected
l Alarm severity: Critical
l Alarm type: Environment Alarm

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Alarm Description
This alarm occurs when the sensor detects smoke.

Alarm Cause
1. Smoke alarms are reported.
2. The smoke sensor is faulty.
3. The monitoring unit is faulty.

Impact
I. Impact on the equipment:
If any fire hazards exist, the devices may be damaged.
II. Impact on the services:
If any devices are damaged, all or some of the services on this base station may be
interrupted, or the service quality may be affected.

Action
1. Verify that there is no smoke in the environment where devices are located.
a. Check whether there is smoke in the environment where devices are located.
YesSubstep b.
NoStep 2.
b. Check whether there are potential risks at the smoke source that may affect the
normal operation of the devices.
YesSubstep c.
NoSubstep d.
c. Cut off the AC input of the power supply, eliminate all the smoke hazards, and
restart the power supply.
After 30 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 2.
d. Eliminate the smoke source.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Replace the smoke sensor.
After 15 minutes, check whether the alarm is cleared.
YesEnd.

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NoStep 3.
3. Replace the monitoring unit. 15 minutes, check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

4.15 198092112 Embedded power Flood detected


Alarm Information
l Alarm code: 198092112
l Name: Embedded power Flood detected
l Alarm severity: Minor
l Alarm type: Environment Alarm

Alarm Description
This alarm occurs when the sensor detects flood.

Alarm Cause
1. Flood alarms are detected.
2. The flood sensor is faulty.
3. The monitoring unit is faulty.

Impact
I. Impact on the equipment:
The devices may be damaged if they are flooded.
II. Impact on the services:
If any devices are damaged, all or some of the services on this base station may be
interrupted, or the service quality may be affected.

Action
1. Verify that no devices are flooded.
a. Check whether there are devices flooded.
YesSubstep b.
NoStep 2.
b. Cut off the power supply, remove the water, and restart the power supply after the
devices are dry.
After 30 minutes, check whether the alarm is cleared.
YesEnd.

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No Step 2.
2. Replace the flood sensor.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
No Step 3.
3. Replace the monitoring unit. 15 minutes, check whether the alarm is cleared.
YesEnd.
No Contact ZTE technical support.

4.16 198092113 Embedded power Door Magnet Alarm


Alarm Information
l Alarm code: 198092113
l Name: Embedded power Door Magnet Alarm
l Alarm severity: Minor
l Alarm type: Environment Alarm

Alarm Description
This alarm occurs when the sensor detects that the door status switch of the equipment
room is opened.

Alarm Cause
1. The cabinet door is open.
2. The cable to the magnetic door switch sensor is not properly connected.
3. The magnetic door switch sensor is faulty.
4. The magnetic door switch is not properly installed.
5. The monitoring unit is faulty.

Impact
I. Impact on the equipment:
The devices may be lost or damaged.
II. Impact on the services:
If any devices are lost or damaged, all or some of the services on this base station may
be interrupted, or the service quality may be affected.

Action
1. Check the cabinet door.

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a. Check whether the cabinet door is closed.


YesStep 2.
NoSubstep b.
b. Verify that the cabinet door is closed.
After 15 minutes, check whether the alarm is cleared.
YesEnd.

No Step 2.
2. Check the sensor cable.
a. Check whether the sensor cable is properly connected (for example, whether the
interface connection is loose or wrong).
YesSubstep c.
No Substep b.
b. Connect the sensor cable properly.
After 15 minutes, check whether the alarm is cleared.

YesEnd.
NoSubstep c.
c. Check whether the sensor cable is in good condition.
YesStep 3.
NoSubstep d.
d. Replace the cable.

After 15 minutes, check whether the alarm is cleared.


YesEnd.
NoStep 3.
3. Replace the magnetic door switch sensor.
After 15 minutes, check whether the alarm is cleared.
YesEnd.

NoStep 4.
4. Replace the monitoring unit. 15 minutes, check whether the alarm is cleared.

YesEnd.
NoContact ZTE technical support.

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4.17 198092114 Embedded power Gate Embedded


power Safety Alarm
Alarm Information
l Alarm code: 198092114
l Name: Embedded power Gate Embedded power Safety Alarm
l Alarm severity: Major
l Alarm type: Environment Alarm

Alarm Description
This alarm occurs when the sensor detects that the door of a cabinet with access control
is not closed.

Alarm Cause
1. The cabinet door is open.
2. The cable to the door access control sensor is not properly connected.
3. The door access control sensor is faulty.
4. The door access control switch is not properly installed.
5. The monitoring unit is faulty.

Impact
I. Impact on the equipment:
The devices may be lost or damaged.
II. Impact on the services:
If any devices are lost or damaged, all or some of the services on this base station may
be interrupted, or the service quality may be affected.

Action
1. Check the cabinet door.
a. Check whether the cabinet door is closed.
YesStep 2.
NoSubstep b.
b. Verify that the cabinet door is closed.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
No Step 2.
2. Check the sensor cable.

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a. Check whether the sensor cable is properly connected (for example, whether the
interface connection is loose or wrong).
YesSubstep c.
No Substep b.
b. Connect the sensor cable properly.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoSubstep c.
c. Check whether the sensor cable is in good condition.
YesStep 3.
NoSubstep d.
d. Replace the cable.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 3.
3. Replace the door access control sensor.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 4.
4. Replace the monitoring unit. 15 minutes, check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

4.18 198092115 Glass Broken Alarm


Alarm Information
l Alarm code: 198092115
l Name: Glass Broken Alarm
l Alarm severity: Minor
l Alarm type: Environment Alarm

Alarm Description
This alarm occurs when the sensor detects that the glass is broken.

Alarm Cause
1. The alarm indicating that the glass is broken is detected.

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2. The glass sensor is faulty.


3. The monitoring unit is faulty.

Impact
I. Impact on the equipment:
The devices may be lost or damaged.
II. Impact on the services:
If any devices are lost or damaged, all or some of the services on this base station may
be interrupted, or the service quality may be affected.

Action
1. Verify that the glass of the equipment room is not damaged.
a. Check whether the glass of the equipment room is damaged.
YesSubstep b.
NoStep 2.
b. Replace the glass.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Check the sensor cable.
a. Check whether the sensor cable is properly connected (for example, whether the
interface connection is loose or wrong).
Yes Substep c.
NoSubstep b.
b. Connect the sensor cable properly.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoSubstep c.
c. Check whether the sensor cable is in good condition.
YesStep 3.
No Substep d.
d. Replace the cable.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 3.

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3. Replace the glass sensor.


After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 4.
4. Replace the monitoring unit. 15 minutes, check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

4.19 198092118 Embedded power Env-unit


communication interruption
Alarm Information
l Alarm code: 198092118
l Name: Embedded power Env-unit communication interruption
l Alarm severity: Major
l Alarm type: Environment Alarm

Alarm Description
This alarm occurs when the communication of the system environment monitoring unit is
interrupted.

Alarm Cause
1. The monitoring unit is configured, but no environment monitoring board is installed.
2. The cable to the environment monitoring board is disconnected.
3. The environment monitoring board is faulty.
4. The monitoring unit is faulty.

Impact
I. Impact on the equipment:
If the monitored environment index (such as temperature, humidity, voltage, and current)
exceeds the preset threshold, the life of the equipment may be affected.
II. Impact on the services:
All or some of the services on this base station may be interrupted, or the service quality
may be affected.

Action
1. Verify that the environment monitoring board is installed.

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a. Check whether the environment monitoring board is installed.


YesStep 2.
NoSubstep b.
b. Install the environment monitoring board.
After 15 minutes, check whether the alarm is cleared.
YesEnd.

NoStep 2.
2. Verify that the cable to the environment monitoring board is not disconnected or
broken.
a. Check whether the cable to the environment monitoring board is disconnected or
broken.
YesSubstep b.

No Step 3.
b. Reconnect or replace the cable.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 3.

3. Verify that the monitoring unit is properly connected.


a. Check whether the monitoring unit is properly connected.
YesStep 4.
NoSubstep b.
b. Connect the monitoring unit properly.
After 15 minutes, check whether the alarm is cleared.

YesEnd.
NoStep 4.
4. Replace the environment monitoring board. 15 minutes, check whether the alarm is
cleared.

YesEnd.
No Step 5.

5. Replace the monitoring unit. 15 minutes, check whether the alarm is cleared.

YesEnd.
No Contact ZTE technical support.

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4.20 198092119 Embedded power Heat Exchanger Fault


Alarm Information
l Alarm code: 198092119
l Name: Embedded power Heat Exchanger Fault
l Alarm severity: Major
l Alarm type: Environment Alarm

Alarm Description
This alarm occurs when the heat exchanger is damaged or the temperature is beyond the
allowed range.

Alarm Cause
1. The heat exchanger is faulty.
2. The socket of the monitoring unit is not in good contact or the monitoring unit is
disconnected.
3. The monitoring unit is damaged.

Impact
I. Impact on the equipment:
The over temperature may affect the lifespan of the equipment.
II. Impact on the services:
All or some of the services on this base station may be interrupted, or the service quality
may be affected.

Action
1. Verify that the cable to the heat exchanger is not disconnected or broken.
a. Check whether the cable to the heat exchanger is disconnected or broken.
YesSubstep b.
NoStep 2.
b. Reconnect or replace the cable.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
No Step 2.
2. Verify that the monitoring unit is properly connected.
a. Check whether the monitoring unit is properly connected.
YesStep 3.

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NoSubstep b.
b. Connect the monitoring unit properly.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 3.
3. Replace the heat exchanger. 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 4.
4. Replace the monitoring unit. 15 minutes, check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

4.21 198092462 Blocked dust proof net


Alarm Information
l Alarm code: 198092462
l Name: Blocked dust proof net
l Alarm severity: Major
l Alarm type: Environment Alarm

Alarm Description
This alarm is reported when dust proof net is blocked.

Alarm Cause
1. The normally open or closed setting of the alarm related to the dry contact is not correctly
set.
2. The cable is not correctly connected or is faulty.
3. The air filter is blocked.

Impact
I. Impact on the equipment:
The overtemperature may affect the life of the equipment.
II. Impact on the services:
The temperature inside the cabinet increases, causing services to be affected.

Action
1. Check the settings of the dry contact device.

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a. Select Configuration ManagementManaged ElementDeviceBBU (such


as B8200). The corresponding tab is displayed. Select the dry contact, and
check whether the alarm setting is the same as that of the actually connected
dry contact device in accordance with the slot, shelf, and rack information in the
Detail Information dialog box.
YesStep 2.
NoSubstep b.
b. Select Configuration ManagementManaged ElementDeviceBBU (such as
B8200). The corresponding tab is displayed. Modify the alarm status of the dry
contact to be the same as that of the actually connected dry contact device in
accordance with the slot, shelf, and rack information in the Detail Information
dialog box.
c. Synchronize the configuration to the NE.
d. Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Check the cable connected to the dry contact.
a. Check whether the cable is correctly connected (for example, whether the interface
is secured).
YesSubstep c.
NoSubstep b.
b. Reconnect the cable.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoSubstep c.
c. Check whether the cable is in good condition.
YesStep 3.
NoSubstep d.
d. Replace the cable with a proper one.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
No Step 3.
3. Clean the air filter.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
No Contact ZTE technical support.

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4.22 198097061 Temperature abnormal


Alarm Information
l Alarm code: 198097061
l Name: Temperature abnormal
l Alarm severity: Minor
l Alarm type: Environment Alarm

Alarm Description
This alarm occurs when the board temperature is higher than the over temperature
threshold.

Alarm Cause
1. The environmental temperature exceeds the threshold.
2. The air intake or filter is blocked.
3. fan fault.

Impact
I. Impact on the equipment:
The over temperature may affect the lifespan of the equipment.
II. Impact on the services:
All the services on the board are blocked.

Action
1. Check whether any related alarm exists.
a. Check whether any related alarm exists. If such an alarm exists, remove it based
on the corresponding handling suggestion. The related alarm is as follows:
198098111 Fan failure
b. Check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Check the temperature threshold of the air intake.
a. Select Configuration ManagementManaged
ElementDeviceB8200SA/PSA/FABEnvironment Monitoring Device, and
set the upper and lower temperature thresholds of the air intake to the default
values. The default values are as follows:
Upper threshold: 50
Lower threshold: -20

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b. Synchronize the configurations to the corresponding NE.


c. After 15 minutes, check whether the alarm is cleared.
YesEnd.
No Step 3.
3. Improve the ventilation (for example, troubleshooting air conditioner faults and heating
device faults).
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 4.
4. Clean the air intake and the filter.
Wait 15 minutes and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

4.23 198098128 Power over-loaded


Alarm Information
l Alarm code: 198098128
l Name: Power over-loaded
l Alarm severity: Minor
l Alarm type: Environment Alarm

Alarm Description
This alarm occurs when the load power exceeds the preset threshold.

Alarm Cause
1. The configured power approximates or even exceeds the maximum power supported
by the PM board.

2. The board is damaged.

Impact
I. Impact on the equipment:
None.

II. Impact on the services:

All boards are powered off, and services on this base station are blocked.

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Action
1. Check whether the configurations of the board are the same as planned.
a. Select Configuration ManagementManaged ElementDeviceCabinet, and
check whether the configurations of the load board are the same as planned.
YesStep 2.
NoSubstep b.
b. Modify the configurations to those as planned.
c. Synchronize the configurations to the corresponding NE.
d. After 15 minutes, check whether the alarm is cleared.

YesEnd.
NoStep 2.
2. Check whether the configurations of the power board are the same as planned.
a. Select Configuration ManagementManaged ElementDeviceCabinet, and
check whether the configurations of the power board are the same as planned.
YesStep 3.
NoSubstep b.
b. Modify the configurations to those as planned.

c. Synchronize the configurations to the corresponding NE, and ensure that the
configurations are the same as planned.
d. After 15 minutes, check whether the alarm is cleared.

YesEnd.
NoStep 2.
3. Replace the power board.
After 15 minutes, check whether the alarm is cleared.
YesEnd.

NoContact ZTE technical support.

4.24 198099900 Battery pack fan failed


Alarm Information
l Alarm code: 198099900
l Name: Battery pack fan failed
l Alarm severity: Major
l Alarm type: Environment Alarm

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Alarm Description
This alarm is reported when the battery pack fan stops.

Alarm Cause
1. The normally open/closed setting of this dry contact alarm is wrong.
2. The cable connection is wrong or the cable is faulty.
3. The fan of the battery does not operate.

Impact
I. Impact on the equipment:
The temperature of the battery may be excessively high after long time operation, which
reduces the life of the battery.
II. Impact on the services:
If the high temperature affects power supply, all the services on the base station are
blocked.

Action
1. Check the dry contact configuration.
a. Select Configuration Management > Managed Element > Device > B8200, and
check whether the alarm status of the dry contact device is the same as the alarm
status in the really connected contact device according to the Rack Number, Shelf
Number, and Slot Number in alarm details.
YesStep 2.

NoSubstep b.
b. Select Configuration Management > Managed Element > Device > B8200,
and change the alarm status of the dry contact device to the alarm status of the
really connected contact device according to the Rack Number, Shelf Number,
and Slot Number in alarm details.
c. Synchronize the configurations to the corresponding NE. After 15 minutes, check
whether the alarm is cleared.

Yes End.

NoStep 2.
2. Check the dry contact cable.

a. Check whether the dry contact cable connection is correct (for example, whether
the interface connection is loose or wrong).
YesSubstep c.

NoSubstep b.

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b. Connect the dry contact cable properly. After 15 minutes, check whether the alarm
is cleared.
YesEnd.
NoSubstep c.
c. Check whether the dry contact cable is in good condition.
YesStep 3.
NoSubstep d.
d. Change a dry contact cable. After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 3.
3. Verify that the fan operates.
a. Check whether the fan operates.
YesSubstep b.
NoStep 4.

b. Replace the fan. After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 4.
4. Reset the board based on the Rack Number, Shelf Number and Slot Number in alarm
details. After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 5.
5. Remove and install the board in accordance with the Rack Number, Shelf Number and
Slot Number in alarm details. After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 6.
6. Replace the board in accordance with the Rack Number, Shelf Number and Slot
Number in alarm details. After 15 minutes, check whether the alarm is cleared.
YesEnd.

NoContact ZTE technical support.

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Equipment Alarm
Table of Contents
198092049 Lightning protection device alarm.............................................................5-4
198092051 PSU alarm ...............................................................................................5-5
198092052 PSU fan alarm .........................................................................................5-7
198092057 The board is powered off .........................................................................5-9
198092068 Main power supply has a fault alarm ......................................................5-12
198092069 FCE fan failure.......................................................................................5-14
198092071 Temperature sensor abnormal ..............................................................5-15
198092072 The board is not in position ....................................................................5-17
198092073 Embedded power AC-in Switch Off ........................................................5-19
198092074 Embedded power AC Power Off ............................................................5-20
198092075 Embedded power SPD-C Broken...........................................................5-22
198092076 Embedded power SPD-D Broken...........................................................5-24
198092077 Embedded power AC Under-Volt ...........................................................5-26
198092078 Embedded power AC Over-Volt .............................................................5-27
198092082 Embedded power SMR Fan Fault ..........................................................5-29
198092083 Embedded power SMR PFC Fault .........................................................5-30
198092084 Embedded power SMR Over-Vin Off......................................................5-31
198092085 Embedded power SMR Under-Vin Off....................................................5-32
198092086 Embedded power SMR H.T. Off .............................................................5-33
198092087 Embedded power SMR Env.H.T.Off .......................................................5-34
198092088 Embedded power SMR Env.H.T ............................................................5-35
198092089 Embedded power SMR L.Vin .................................................................5-37
198092090 Embedded power SMR Fuse Broken .....................................................5-38
198092091 Embedded power SMR CommFail .........................................................5-39
198092094 Embedded power DC Loop Broken........................................................5-40
198092095 Embedded power Bat Loop Broken........................................................5-42
198092096 Embedded power Bat Under-Volt...........................................................5-44
198092097 Embedded power Bat Over-Temp ..........................................................5-46
198092098 Embedded power TmpL Shut-Down ......................................................5-48
198092099 Embedded power 1st Shut-down ...........................................................5-50
198092100 Embedded power 2nd Shut-down ..........................................................5-52
198092101 Embedded power DC SPD Broken ........................................................5-54
198092102 Embedded power DC Breaker Alarm .....................................................5-55
198092103 Embedded power Bat Test Failure .........................................................5-56
198092203 The board is not configured ...................................................................5-57
198092206 Battery alarm .........................................................................................5-59
198092207 AC power-cut alarm ...............................................................................5-61

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198092208 Rectifier module alarm ...........................................................................5-63


198092209 Thermoelectric cooler alarm...................................................................5-65
198092215 Lost of synchronization ..........................................................................5-67
198092217 No available clock source at air-interface ...............................................5-68
198092234 Embedded power type configuration error..............................................5-69
198092235 Embedded power communication interruption........................................5-70
198092237 Embedded power Bat Under-Temp ........................................................5-72
198092238 Embedded power Bat Invalid-Temp........................................................5-73
198092239 Embedded power Battery Fault..............................................................5-75
198092259 Battery low-voltage alarm.......................................................................5-77
198092260 Faulty external device connected at a dry contact ..................................5-78
198092261 Outdoor lightning protection box alarm...................................................5-80
198092262 Breaker alarm in indoor lightning protection box.....................................5-82
198092263 Lightning protection device alarm in indoor lightning protection box .......5-84
198092264 Over-voltage alarm of main power input.................................................5-86
198092265 Main power input power-cut alarm .........................................................5-89
198092266 Under-voltage alarm of main power input...............................................5-91
198092267 General fault of main power ...................................................................5-93
198092268 PWR monitoring unit alarm ....................................................................5-95
198092292 Optical fiber connection error .................................................................5-97
198092295 Device power down ...............................................................................5-98
198092363 Faulty main power alarm........................................................................5-99
198092394 Several faulty rectifiers.........................................................................5-101
198092426 The GNSS cascading clock is faulty.....................................................5-102
198092435 Inter-subrack Ethernet link broken in stack mode .................................5-105
198092447 Unbalanced AC phase voltage of built-in power ...................................5-106
198092449 Missing AC phase voltage of built-in power ..........................................5-107
198092450 Battery low-voltage cut-off of built-in power ..........................................5-109
198092451 Broken LLVD1 branch E of built-in power ............................................. 5-111
198092452 Broken LLVD1 branch of built-in power ................................................ 5-113
198092453 Broken LLVD2 branch E of built-in power ............................................. 5-115
198092454 Broken battery cut-off branch E of built-in power .................................. 5-117
198092455 Broken battery cut-off branch of built-in power ..................................... 5-119
198092456 Abnormal battery current of built-in power............................................5-121
198092458 Abnormal battery of built-in power........................................................5-122
198092459 Abnormal input dry contact of built-in power.........................................5-124
198092460 High-temperature cut-off of built-in power ............................................5-125
198092461 Failure in frame synchronization between BBU subracks .....................5-126
198092550~198092599 User-defined dry contact alarm.........................................5-128
198096830 Too large phase difference between clock sources ..............................5-130
198096831 1588 clock source fault ........................................................................5-133
198096835 GNSS receiver fault .............................................................................5-135
198096836 GNSS antenna feeder link fault............................................................5-141
198096838 Clock source abnormal in stack mode..................................................5-144
198097004 Board hardware fault............................................................................5-145

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198097060 Board communication link interrupted ..................................................5-147


198097109 E1/T1 link is interrupted .......................................................................5-148
198097680 POE power supply abnormal ...............................................................5-149
198097681 Abnormal RF feed-in signal..................................................................5-150
198098111 Fan failure ............................................................................................5-153
198098251 The working mode of the Ethernet port doesn't match the peer end ....5-154
198098314 Inter-board data link abnormal. ............................................................5-155
198098315 Input clock of the board abnormal. .......................................................5-156
198098318 Unavailable optical module .................................................................5-157
198098320 Optical interface reception link degraded .............................................5-159
198098440 Disable PA ...........................................................................................5-162
198098465 VSWR of the antenna feeder abnormal................................................5-163
198098466 Temperature abnormal.........................................................................5-166
198098467 Internal fault.........................................................................................5-166
198098468 External extended device fault .............................................................5-167
198098469 Abnormal RX channel ..........................................................................5-173
198098470 Blocked resources manually ................................................................5-174
198098471 Carrier downlink data problem .............................................................5-175
198098472 RRU Power Abnormal Alarm ...............................................................5-176
198098473 The baseband signal input to the TX channel is abnormal ...................5-178
198098474 RRU fan failure ....................................................................................5-182
198092117 Embedded power Rectifier Module Fault..............................................5-183
198100078 Abnormal input dry contact one of built-in power ..................................5-185
198100079 Abnormal input dry contact two of built-in power ..................................5-186
198100080 Abnormal input dry contact three of built-in power................................5-187
198100081 Abnormal input dry contact four of built-in power..................................5-188
198100280 The output power of the TX channel is abnormal .................................5-189
198100283 Smart antenna calibration is abnormal .................................................5-190
198100400 Parameters of AISG device abnormal ..................................................5-191
198094400 Downlink digital power exceeds threshold............................................5-192
198094401 Downlink analog power exceeds threshold ..........................................5-194
198094402 The difference of digital and analog power is abnormal........................5-195
198094403 Antenna feeder VSWR alarm ..............................................................5-196
198094404 Antenna feeder VSWR serious alarm...................................................5-198
198094405 Slight-high temperature of PA ..............................................................5-200
198094406 Over-high temperature of PA................................................................5-202
198094407 RRU power supply abnormal ..............................................................5-203
198094408 RRU RF PLL unlock.............................................................................5-204
198094409 Abnormal temperature of board ...........................................................5-205
198094412 Fault in BPL clock ...............................................................................5-206
198094413 Fault in BPL hardware .........................................................................5-207
198094414 Discontinuous frame number ...............................................................5-208
198094415 Frame frequency abnormal ..................................................................5-210
198094425 Optical module temperature is abnormal..............................................5-212
198094426 Optical module bias current is abnormal ..............................................5-213

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198094427 Optical module transmit power is abnormal..........................................5-214


198094428 Optical module inner voltage is abnormal.............................................5-215
198094431 RSSI power is abnormal ......................................................................5-216
198094437 RRU power-cut alarm .........................................................................5-216
198094441 RRU feedback power exceeds threshold .............................................5-217

5.1 198092049 Lightning protection device alarm


Alarm Information
l Alarm code: 198092049
l Name: Lightning protection device alarm
l Alarm severity: Minor
l Alarm type: Equipment Alarm

Alarm Description
This alarm is reported when the lightning protection device has a fault due to lightning
attack, not well grounded or ageing failure.

Alarm Cause
1. The normally open or closed setting of the alarm related to the dry contact is not correctly
set.
2. The cable is not correctly connected or is faulty.
3. The lightning protection device is faulty due to the lightning damage, poor contact or
aging.
4. The environmental monitoring unit is faulty.

Impact
I. Impact on the equipment:
The equipment may be struck by lightning during a thunderstorm and be damaged.
II. Impact on the services:
When the equipment is damaged, all or some of the services on the base station may be
blocked.

Action
1. Check the dry contact setting.
a. Select Configuration ManagementManaged ElementDeviceBBU (such
as B8200). The corresponding tab is displayed. Select the dry contact, and
check whether the alarm setting is the same as that of the actually connected
dry contact device in accordance with the slot, shelf, and rack information in the
Detail Information dialog box.

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YesStep 2.
No Substep b.
b. Select Configuration ManagementManaged ElementDeviceBBU (such as
B8200). The corresponding tab is displayed. Select the dry contact, and modify
the alarm setting to be the same as that of the actually connected dry contact
device in accordance with the slot, shelf, and rack information in the Detail
Information dialog box.
c. Synchronize the configuration to the NE.
d. Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Check the cable connected to the dry contact.
a. Check whether the cable is correctly connected (for example, whether the interface
is secured).)
YesSubstep c.
NoSubstep b.
b. Reconnect the cable to the dry contact.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoSubstep c.
c. Check whether the cable is in good condition.
YesStep 3.
NoSubstep d.
d. Replace the cable with a proper one.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 3.
3. Replace the lightning protection box. 15 minutes, and check whether the alarm is
cleared.
YesEnd.
NoContact ZTE technical support.

5.2 198092051 PSU alarm


Alarm Information
l Alarm code: 198092051

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l Name: PSU alarm


l Alarm severity: Minor
l Alarm type: Equipment Alarm

Alarm Description
This alarm is reported when PSU is broken or its monitoring cable is not well connected.

Alarm Cause
1. The normally open/closed setting of this dry contact alarm is wrong.
2. The cable connection is wrong or the cable is faulty.
3. The PSU module is faulty.
4. The monitoring unit is faulty.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
None.

Action
1. Check the dry contact configuration.
a. Select Configuration ManagementManaged ElementDeviceB8200, and
check whether the alarm status of the dry contact device is the same as the alarm
status in the really connected contact device according to the Rack Number,
Shelf Number, and Slot Number in the alarm details.
YesStep 2.
NoSubstep b.
b. Select Configuration ManagementManaged ElementDeviceB8200, and
change the alarm status of the dry contact device to the alarm status of the really
connected contact device according to the Rack Number, Shelf Number, and Slot
Number in the alarm details.
c. Synchronize the configurations to the corresponding NE.
d. After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Check the dry contact cable.
a. Check whether the dry contact cable connection is correct (for example, whether
the interface connection is loose or wrong).

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YesSubstep c.
NoSubstep b.
b. Connect the dry contact cable properly.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoSubstep c.
c. Check whether the dry contact cable is in good condition.
YesStep 3.
NoSubstep d.
d. Change a dry contact cable.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 3.
3. Replace the PSU module.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

5.3 198092052 PSU fan alarm


Alarm Information
l Alarm code: 198092052
l Name: PSU fan alarm
l Alarm severity: Minor
l Alarm type: Equipment Alarm

Alarm Description
This alarm is reported when the PSU fan is faulty.

Alarm Cause
1. The normally open/closed setting of this dry contact alarm is wrong.
2. The fan box is not correctly installed.
3. The cable connection is wrong or the cable is faulty.
4. The PSU module is faulty.
5. The monitoring unit is faulty.

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Impact
I. Impact on the equipment:
None.
II. Impact on the services:
None.

Action
1. Check the dry contact configuration.
a. Select Configuration ManagementManaged ElementDeviceB8200, and
check whether the alarm status of the dry contact device is the same as the alarm
status in the really connected contact device according to the Rack Number,
Shelf Number, and Slot Number in the alarm details.
YesStep 2.
NoSubstep b.
b. Select Configuration ManagementManaged ElementDeviceB8200, and
change the alarm status of the dry contact device to the alarm status of the really
connected contact device according to the Rack Number, Shelf Number, and Slot
Number in the alarm details.
c. Synchronize the configurations to the corresponding NE.
d. After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Check whether the fan box is correctly installed.
a. Check whether the fan box is correctly installed.
YesStep 3.
NoSubstep b.
b. Correctly install a fan box.
c. After 15 minutes, check whether the alarm is cleared.
Yes End.
NoStep 3.
3. Check the dry contact cable.
a. Check whether the dry contact cable connection is correct (for example, whether
the interface connection is loose or wrong).
YesSubstep c.
NoSubstep b.
b. Connect the dry contact cable properly.

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After 15 minutes, check whether the alarm is cleared.


YesEnd.
NoSubstep c.
c. Check whether the dry contact cable is in good condition.
YesStep 4.
NoSubstep d.
d. Change a dry contact cable.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 4.
4. Replace a fan box.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
No Contact ZTE technical support.

5.4 198092057 The board is powered off


Alarm Information
l Alarm code: 198092057
l Name: The board is powered off
l Alarm severity: Major
l Alarm type: Equipment Alarm

Alarm Description
This alarm occurs when the board is powered off.

Alarm Cause
1. The board temperature is too high.
2. The board encounters an overcurrent problem.
3. The OMC powers off the board.
4. The software is abnormal.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:

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The services operating on the board are interrupted.

Action
Perform the following operations based on the information in the Remark field of the Detail
Information dialog box:
l The management power supply is cut off:
Remove and reinstall the board based on the rack number/shelf number/slot number
in the Detail Information dialog box.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.
l The service power supply is cut off:
1. Verify that related alarms are cleared.
a. Check whether any related alarm exists. Clear any alarm according to the
corresponding handling suggestions. Related alarms are as follows:
Parameter configuration error (198097511) (The board required power
exceeds the PM's supplying capability)
b. Check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Verify that the board is configured as planned.
a. Check whether the board is configured as planned.
YesContact ZTE technical support.
NoSubstep b.
b. Re-configure the board as planned.
c. Synchronize the configurations to the corresponding NE.
d. Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.
l The management power supply is cut off due to overcurrent/The service power
supply is cut off due to overcurrent:
1. Remove and reinstall the board based on the rack number/shelf number/slot
number in the Detail Information dialog box.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 2.

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2. Install the board to another slot.


a. Check whether the board can be installed to another slot based on the network
planning.
YesSubstep b.
NoStep 3.
b. Install the board to another slot.
c. Select Configuration Management -> Managed ElementDeviceRack
Graph from the menu. The Rack Graph tab is displayed. Delete the board
configuration of the original slot, and configure the board in the new slot.
d. Synchronize the configuration to the NE.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 3.
3. Replace the board based on the rack number/shelf number/slot number in the
Detail Information dialog box.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.
l The power supply is cut off due to overtemperature:
1. Ensure that no related alarm is raised.
a. Check whether the related alarm is raised. If the related alarm has been raised,
take action based on the alarm handling suggestion. The related alarm is as
follows:
198098111 Fan failure
b. Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Improve the ventilation conditions of the equipment room (for example, repair the
air conditioner and keep the device away from the high-power and heat-producing
devices).
After the ambient environment is restored, wait 15 minutes and check whether the
alarm is cleared.
YesEnd.
NoStep 3.
3. Ensure that the air intake of the equipment is not blocked or clean the air filter.
Wait 15 minutes, and check whether the alarm is cleared.

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YesEnd.
NoStep 4.
4. Remove and insert the board.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact the customer service center.

l Temporary handling measure:


Purpose: To guarantee services, temporarily and forcibly power on equipment
with failed power supply through the OMM system. Take care in this operation.
Long-period high temperature may shorten the physical life of the equipment or
damage it. Handling steps:
1. Select Dynamic Management -> Dynamic Command -> SDR -> Device Group ->
Board Power On. Perform the board power-on operation in accordance with the
rack number, cabinet number, and slot number in the detailed alarm information.
2. Refer to the handling steps of "The power supply is cut off due to overtemperature"
alarm, and troubleshoot the failure.
l The management power supply is cut off manually/The service power supply is
cut off manually:
Select Dynamic ManagementDynamic CommandSDRDevice Group from the
menu. The Device Group tab is displayed. Power on the board based on the rack
number/shelf number/slot number in the Detail Information dialog box.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.
l The service power supply is cut off by intelligent control:

This intelligent operation is automatically performed by the board for power saving
purposes, and no action is required.

5.5 198092068 Main power supply has a fault alarm


Alarm Information
l Alarm code: 198092068
l Name: Main power supply has a fault alarm
l Alarm severity: Major
l Alarm type: Equipment Alarm

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Alarm Description
When the system detects that external main power supply has a fault, this alarm is reported
through dry contact.

Alarm Cause
1. The normally open or closed setting of the alarm related to the dry contact is not correctly
set.
2. The cable is not correctly connected or is faulty.
3. The master power supply is faulty.
4. The environmental monitoring unit is faulty.

Impact
I. Impact on the equipment:
The board is operating properly.
II. Impact on the services:
1) If the alarm arises on a board, the system operation is not affected temporarily, but the
power supply may be exhausted if the board operates for a long time, causing the service
performance to be degraded or services to be interrupted.
2) If the alarm arises on an RRU, the system stops the PA operation, and All services
operating on the RRU are interrupted.

Action
1. Check the dry contact setting.
a. Select Configuration ManagementManaged ElementDeviceBBU (such
as B8200). The corresponding tab is displayed. Select the dry contact, and
check whether the alarm setting is the same as that of the actually connected
dry contact device in accordance with the slot, shelf, and rack information in the
Detail Information dialog box.
YesStep 2.
No Substep b.
b. Select Configuration ManagementManaged ElementDeviceBBU (such as
B8200). The corresponding tab is displayed. Select the dry contact, and modify
the alarm setting to be the same as that of the actually connected dry contact
device in accordance with the slot, shelf, and rack information in the Detail
Information dialog box.
c. Synchronize the configuration to the NE.
d. Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.

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NoStep 2.
2. Check the cable connected to the dry contact.
a. Check whether the cable is correctly connected (for example, whether the interface
is secured).
Yes Substep c.
NoSubstep b.
b. Reconnect the cable to the dry contact.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoSubstep c.
c. Check whether the cable is in good condition.
YesStep 3.
NoSubstep d.
d. Replace the cable with a proper one.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 3.
3. Reset the board in accordance with the slot, shelf, and rack information in the Detail
Information dialog box. Refer to Reset Boards.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 4.
4. Replace the master power supply with a proper one. 15 minutes, and check whether
the alarm is cleared.
YesEnd.
NoStep 5.
5. Replace the board in accordance with the slot, shelf, and rack information in the Detail
Information dialog box.
Wait 15 minutes, and check whether the alarm is cleared. the customer service center.

5.6 198092069 FCE fan failure


Alarm Information
l Alarm code: 198092069
l Name: FCE fan failure
l Alarm severity: Minor

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l Alarm type: Equipment Alarm

Alarm Description
This alarm occurs when the fan on the Fan Control Element (FCE) is faulty.

Alarm Cause
1. The fan is blocked.
2. The fan is faulty.

Impact
I. Impact on the equipment:
The equipment temperature might be too high, overtemperature may affect the life of the
equipment.
II. Impact on the services:
The equipment temperature might be too high, causing the boards or the entire system
unable to operate properly. As a result, the service performance will decrease and the
services will even be interrupted.

Action
1. Ensure that the air intake of the fan is not blocked.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Replace the fan in accordance with the fan number/slot, shelf, and rack information in
the Detail Information dialog box. 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

5.7 198092071 Temperature sensor abnormal


Alarm Information
l Alarm code: 198092071
l Name: Temperature sensor abnormal
l Alarm severity: Minor
l Alarm type: Equipment Alarm

Alarm Description
This alarm occurs when the temperature sensor is faulty.

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Alarm Cause
1. The sensor is not connected.
2. The cable connected to the sensor is damaged.
3. The sensor is damaged.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
None.

Action
Perform the following operations based on the board type in alarm details:
If the alarm board is FCE, the operations are as follows:
1. Check the temperature sensor.
a. Check whether the temperature sensor has been installed.
YesStep 2.
NoSubstep b.
b. Install a temperature sensor.
After 15 minutes, check whether the alarm is cleared.
Yes End.
NoStep 2.
2. Check the temperature sensor cable.
a. Check whether the temperature sensor cable connection is loose or the cable is
damaged.
YesSubstep b.
NoStep 3.
b. Unplug and plug the cable, or replace the cable.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 3.
3. Change the temperature sensor.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

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If the alarm board is SA/SE/PSA/PM, the operations are as follows:


1. Reset the board based on the Rack Number, Shelf Number and Slot Number in alarm
details. Refer to Reset Boards.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Replace the board in accordance with the Rack Number, Shelf Number and Slot
Number in alarm details.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

5.8 198092072 The board is not in position


Alarm Information
l Alarm code: 198092072
l Name: The board is not in position
l Alarm severity: Major
l Alarm type: Equipment Alarm

Alarm Description
This alarm occurs when the board is configured on the OMC but no board in-position signal
is detected in the actual slot.

Alarm Cause
1. The board is configured on the OMC but is not inserted in the actual slot.
2. The board is configured on the OMC but is not inserted in the actual slot tightly.
3. The board is configured on the OMC but the actual connection part is physically
damaged.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
The board cannot process services.

Action
1. Ensure that the board has been planned.

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a. View the rack number/shelf number/slot number recorded in the Detail Information
dialog box based on the network planning, and check whether the slot has been
planned with a board.
YesStep 2.
NoSubstep b.
b. Select Configuration ManagementManaged Element -> DeviceRack Graph
from the menu. The Rack Graph tab is displayed. Delete the board configuration
of the corresponding slot.
c. Synchronize the configuration to the NE.
Wait 15 minutes, and check whether the alarm has been cleared.
YesEnd.
NoContact ZTE technical support.
2. Ensure that the board has been physically installed.
a. Check whether the board has been installed based on the rack number/shelf
number/slot number in the Detail Information dialog box.
YesStep 3.
No Substep b.
b. Install the board based on the network planning.
Wait 15 minutes, and check whether the alarm has been cleared.
YesEnd.
NoStep 4.
3. Remove and reinstall the board based on the rack number/shelf number/slot number
in the Detail Information dialog box.
Wait 15 minutes, and check whether the alarm has been cleared.
YesEnd.
NoStep 4.
4. Install the board to another slot.
a. Check whether the board can be installed to another slot based on the network
planning.
YesSubstep b.
NoContact the customer service center.
b. Install the board to another slot.
c. Select Configuration ManagementManaged ElementDeviceRack Graph
from the menu. The Rack Graph tab is displayed. Delete the board configuration
of the original slot, and configure the board in the new slot.
d. Synchronize the configuration to the NE.

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Wait 15 minutes, and check whether the alarm has been cleared.
YesEnd.
NoContact ZTE technical support.

5.9 198092073 Embedded power AC-in Switch Off


Alarm Information
l Alarm code: 198092073
l Name: Embedded power AC-in Switch Off
l Alarm severity: Critical
l Alarm type: Equipment Alarm

Alarm Description
This alarm occurs when the air break switch of the AC input is switched to OFF.

Alarm Cause
1. The active AC input air circuit breaker is off.
2. The active air circuit breaker contact-point cable does not have good contact or is
disconnected.
3. The socket of the monitoring unit does not have good contact or is disconnected.
4. The monitoring unit is faulty.
5. The AC loop is short-circuited.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
The rectifiers cannot operate, and the system relies on the power supply from storage
batteries. When the power supply from the storage batteries is insufficient, the base station
may power down, and all the services on the base station may be blocked.

Action
1. Check whether the active AC input air circuit breaker is disconnected.
a. Check whether the active AC input air circuit breaker is disconnected.
YesSubstep b.
NoStep 2.
b. Check whether the AC input is short-circuited.

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Yes Substep c.
NoSubstep d.
c. Troubleshoot the AC short circuits.
d. Close the active AC air circuit breaker.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Check whether the air circuit breaker detection cable is disconnected.
a. Check whether the air circuit breaker detection cable is disconnected.
Yes Substep b.
NoStep 3.
b. Reconnect or replace the cable.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 3.
3. Check whether the monitoring unit installation is correct.
a. Check whether the monitoring unit is properly connected.
YesStep 4.
NoSubstep b.
b. Connect the monitoring unit properly.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
No Step 4.
4. Replace the monitoring unit. 15 minutes, check whether the alarm is cleared.
YesEnd.
No Contact ZTE technical support.

5.10 198092074 Embedded power AC Power Off


Alarm Information
l Alarm code: 198092074
l Name: Embedded power AC Power Off
l Alarm severity: Critical
l Alarm type: Equipment Alarm

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Alarm Description
This alarm occurs when the mains supply is powered off but there is no standby input AC
power supply.

Alarm Cause
1. The AC power supply fails.
2. The AC transducer is not connected properly or the transducer is damaged.
3. The socket of the monitoring unit does not have good contact or is disconnected.
4. The monitoring unit is faulty.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
The power supply has no AC input, and the system relies on the power supply from storage
batteries. When the power supply from the storage batteries is insufficient, the base station
may power down, and all the services on the base station may be blocked.

Action
1. Check the AC power supply.
a. Check whether the AC power supply is powered off or there is no AC power input
because of other failures.
YesSubstep b.
NoStep 2.
b. Restore the AC power by using a diesel generator or other emergency power
supply devices.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Check whether the detection cable of the AC transducer is disconnected.
a. Check whether the detection cable of the AC transducer is disconnected.
YesSubstep b.
NoStep 3.
b. Reconnect or replace the cable.
After 15 minutes, check whether the alarm is cleared.
YesEnd.

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NoStep 3.
3. Check whether the monitoring unit is properly connected.
a. Check whether the monitoring unit is properly connected.
YesStep 4.
NoSubstep b.
b. Connect the monitoring unit properly.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
No Step 4.
4. Replace the monitoring unit. 15 minutes, check whether the alarm is cleared.
YesEnd.
No Contact ZTE technical support.

5.11 198092075 Embedded power SPD-C Broken


Alarm Information
l Alarm code: 198092075
l Name: Embedded power SPD-C Broken
l Alarm severity: Minor
l Alarm type: Equipment Alarm

Alarm Description
This alarm occurs when the Surge Protection Device C (SPD-C) becomes faulty.

Alarm Cause
1. The lightning protector is damaged.
2. The lightning protection air circuit breaker is disconnected.
3. The lightning protector base is does not have good contact.
4. The detection cable of the lightning protector is disconnected or does not have good
contact.
5. The socket of the monitoring unit does not have good contact or is disconnected.
6. The monitoring unit is faulty.

Impact
I. Impact on the equipment:
The lightning arrester has failed, and the equipment may be struck by lightning during a
thunderstorm and be damaged.

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II. Impact on the services:


When the equipment is damaged, all or some of the services on the base station may be
blocked.

Action
1. Change the lightning protection module.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Check whether the lightning protection air circuit breaker is closed.
a. Check whether the lightning protection air circuit breaker is closed.
YesStep 3.
NoSubstep b.
b. Close the lightning protection air circuit breaker.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 3.
3. Check whether the lightning protector base has good contact.
a. Check whether the lightning protector base has good contact (for example, check
whether loose connection or rust exists).
YesStep 4.
NoSubstep b.
b. Secure the lightning protector base or remove the rust.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 4.
4. Check whether the lightning protector base contact-point cable is disconnected.
a. Check whether the lightning protector base contact-point cable is disconnected.
YesSubstep b.
NoStep 5.
b. Reconnect or replace the cable.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 5.
5. Check whether the monitoring unit is properly connected.

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a. Check whether the monitoring unit is properly connected.


YesStep 6.
NoSubstep b.
b. Connect the monitoring unit properly.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
No Step 6.
6. Replace the monitoring unit. 15 minutes, check whether the alarm is cleared.
YesEnd.
No Contact ZTE technical support.

5.12 198092076 Embedded power SPD-D Broken


Alarm Information
l Alarm code: 198092076
l Name: Embedded power SPD-D Broken
l Alarm severity: Minor
l Alarm type: Equipment Alarm

Alarm Description
This alarm occurs when the Surge Protection Device D (SPD-D) becomes faulty.

Alarm Cause
1. The lightning protector is damaged.
2. The lightning protector base is does not have good contact.
3. The detection cable of the lightning protector is disconnected or does not have good
contact.
4. The socket of the monitoring unit does not have good contact or is disconnected.
5. The monitoring unit is faulty.

Impact
I. Impact on the equipment:
The lightning arrester has failed, and the equipment may be struck by lightning during a
thunderstorm and be damaged.
II. Impact on the services:
When the equipment is damaged, all or some of the services on the base station may be
blocked.

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Action
1. Change the lightning protection module.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Check whether the lightning protector base has good contact.
a. Check whether the lightning protector base has good contact (for example, check
whether loose connection or rust exists).
YesStep 3.
NoSubstep b.
b. Secure the lightning protector base or remove the rust.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
No Step 3.
3. Check whether the lightning protector base contact-point cable is disconnected.
a. Check whether the lightning protector base contact-point cable is disconnected.
YesSubstep b.
NoStep 4.
b. Reconnect or replace the cable.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 4.
4. Check whether the monitoring unit is properly connected.
a. Check whether the monitoring unit is properly connected.
YesStep 5.
NoSubstep b.
b. Connect the monitoring unit properly.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 5.
5. Replace the monitoring unit. 15 minutes, check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

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5.13 198092077 Embedded power AC Under-Volt


Alarm Information
l Alarm code: 198092077
l Name: Embedded power AC Under-Volt
l Alarm severity: Minor
l Alarm type: Equipment Alarm

Alarm Description
This alarm occurs when the input AC phase voltage is lower than the under-voltage
threshold of phase voltage.

Alarm Cause
1. The AV input voltage is lower than the lower threshold.
2. The AC transducer is not connected properly or the transducer is damaged.
3. The socket of the monitoring unit does not have good contact or is disconnected.
4. The monitoring unit is faulty.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
The power load capacity is lowered, and the normal power supply to the base station is
affected. When the base station powers down, all the services on the base station are
affected.

Action
1. Check whether the AC voltage is under the lower AC voltage threshold.
a. Log in to the real-time information window of the embedded power monitoring
module, and check the AC input voltage value.
b. Check whether the AC input voltage is under than the lower AC voltage threshold
(default: 154 V).
YesSubstep c.
NoStep 2.
c. Troubleshoot the AC input failure of the embedded power.
d. After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 2.

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2. Check whether the detection cable of the AC transducer is disconnected.


a. Check whether the detection cable of the AC transducer is disconnected.
YesSubstep b.
NoStep 3.
b. Reconnect or replace the cable.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 3.
3. Check whether the monitoring unit is properly connected.
a. Check whether the monitoring unit is properly connected.
YesStep 4.
NoSubstep b.
b. Connect the monitoring unit properly.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
No Step 4.
4. Replace the monitoring unit. 15 minutes, check whether the alarm is cleared.
YesEnd.
No Contact ZTE technical support.

5.14 198092078 Embedded power AC Over-Volt


Alarm Information
l Alarm code: 198092078
l Name: Embedded power AC Over-Volt
l Alarm severity: Minor
l Alarm type: Equipment Alarm

Alarm Description
This alarm occurs when the input AC phase voltage is higher than the over-voltage
threshold of phase voltage.

Alarm Cause
1. The AV input voltage is higher than the upper threshold.
2. The AC transducer is not connected properly or the transducer is damaged.
3. The socket of the monitoring unit does not have good contact or is disconnected.

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4. The monitoring unit is faulty.

Impact
I. Impact on the equipment:
An overvoltage may affect the life of the equipment.
II. Impact on the services:
The rectifier may shut down for protection, and the normal power supply to the base station
is affected. When the base station powers down, all the services on the base station are
affected.

Action
1. Check whether the AC voltage is higher the upper AC voltage threshold.
a. Log in to the real-time information window of the embedded power monitoring
module, and check the AC input voltage value.
b. Check whether the AC input voltage is higher than the upper AC voltage threshold
(default: 286 V).
YesSubstep c.
NoStep 2.
c. Troubleshoot the AC input failure of the embedded power.
d. After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Check whether the detection cable of the AC transducer is not disconnected.
a. Check whether the detection cable of the AC transducer is not disconnected.
YesSubstep b.
NoStep 3.
b. Reconnect or replace the cable.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 3.
3. Check whether the monitoring unit is properly connected.
a. Check whether the monitoring unit is properly connected.
YesStep 4.
NoSubstep b.
b. Connect the monitoring unit properly.
After 15 minutes, check whether the alarm is cleared.

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YesEnd.
NoStep 4.
4. Replace the monitoring unit. 15 minutes, check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

5.15 198092082 Embedded power SMR Fan Fault


Alarm Information
l Alarm code: 198092082
l Name: Embedded power SMR Fan Fault
l Alarm severity: Critical
l Alarm type: Equipment Alarm

Alarm Description
This alarm occurs when the fans of a rectifier become faulty.

Alarm Cause
1. The rectifier fan is damaged or blocked by some foreign objects.
2. The socket of the monitoring unit does not have good contact or is disconnected.
3. The monitoring unit is faulty.

Impact
I. Impact on the equipment:
The overtemperature may affect the life of the equipment.
II. Impact on the services:
The rectifier may shut down for protection, and the normal power supply to the base station
is affected. When the base station powers down, all the services on the base station are
affected.

Action
1. Check whether the fan is blocked up.
a. Check whether the fan is blocked (for example, the fan palms have stopped or the
air outlet is blocked).
YesSubstep b.
NoStep 2.
b. Remove the blockage.

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After 15 minutes, check whether the alarm is cleared.


YesEnd.
NoStep 2.
2. Check whether the monitoring unit is properly connected.
a. Check whether the monitoring unit is properly connected.
YesStep 3.

NoSubstep b.
b. Connect the monitoring unit properly.
After 15 minutes, check whether the alarm is cleared.
YesEnd.

NoStep 3.
3. Replace the rectifier where the alarm is located. 15 minutes, check whether the alarm
is cleared.
YesEnd.

NoStep 4.
4. Replace the monitoring unit. 15 minutes, check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

5.16 198092083 Embedded power SMR PFC Fault


Alarm Information
l Alarm code: 198092083
l Name: Embedded power SMR PFC Fault
l Alarm severity: Critical
l Alarm type: Equipment Alarm

Alarm Description
This alarm occurs when Power Factor Correction (PFC) encounters one of the following
problems:
l The PFC input is overcurrent.
l The PFC output is overvoltage.
l The PFC output is undervoltage.

Alarm Cause
The PFC circuit of the rectifier is faulty.

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Impact
I. Impact on the equipment:
None.
II. Impact on the services:
The rectifier shuts down, and the normal power supply to the base station is affected. If
the base station powers down, all the services on the base station are interrupted.

Action
1. Replace the rectifier where the alarm is located.
Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.

NoContact ZTE technical support.

5.17 198092084 Embedded power SMR Over-Vin Off


Alarm Information
l Alarm code: 198092084
l Name: Embedded power SMR Over-Vin Off
l Alarm severity: Critical
l Alarm type: Equipment Alarm

Alarm Description
This alarm occurs when the input voltage of the rectifier is higher than the upper input
voltage limit.

Alarm Cause
1. The AC input voltage of the rectifier is higher than the overvoltage protection threshold.
2. The rectifier is faulty.

Impact
I. Impact on the equipment:
The overvoltage may affect the life of the equipment.

II. Impact on the services:


The rectifier may shut down for protection, and the normal power supply to the base station
is affected. When the base station powers down, all the services on the base station are
affected.

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Action
1. Check whether the AC voltage is higher than the overvoltage threshold.
a. Log in to the real-time information window of the embedded power monitoring
module, and check the AC input voltage value.
b. Check whether the AC input voltage is higher than the overvoltage threshold
(default: 295305 V).
YesSubstep c.
NoStep 2.
c. Troubleshoot the AC input failure of the embedded power.
d. After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Replace the rectifier where the alarm is located. 15 minutes, check whether the alarm
is cleared.
YesEnd.
NoContact ZTE technical support.

5.18 198092085 Embedded power SMR Under-Vin Off


Alarm Information
l Alarm code: 198092085
l Name: Embedded power SMR Under-Vin Off
l Alarm severity: Critical
l Alarm type: Equipment Alarm

Alarm Description
This alarm occurs when the input voltage of the rectifier is lower than the lower input voltage
limit.

Alarm Cause
1. The AC input voltage of the rectifier is lower than the under-voltage protection threshold.
2. The rectifier is faulty.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:

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The rectifier may limit the output current or shut down for protection, and the normal power
supply to the base station is affected. When the base station powers down, all the services
on the base station are affected.

Action
1. Check whether the AC voltage is lower than the under-voltage threshold.
a. Log in to the real-time information window of the embedded power monitoring
module, and check the AC input voltage value.
b. Check whether the AC input voltage is lower than the under-voltage threshold
(default: 8090 V).
YesSubstep c.
NoStep 2.
c. Troubleshoot the AC input failure of the embedded power.

d. After 15 minutes, check whether the alarm is cleared.


YesEnd.
NoStep 2.
2. Replace the rectifier where the alarm is located. 15 minutes, check whether the alarm
is cleared.
YesEnd.
NoContact ZTE technical support.

5.19 198092086 Embedded power SMR H.T. Off


Alarm Information
l Alarm code: 198092086
l Name: Embedded power SMR H.T. Off
l Alarm severity: Critical
l Alarm type: Equipment Alarm

Alarm Description
This alarm occurs when the heat exchanger temperature of the rectifier is higher than the
upper temperature limit, and the rectifier output will be disabled.

Alarm Cause
1. The temperature of the main rectifier heat sink is higher than the overtemperature
threshold.

2. The rectifier is faulty.

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Impact
I. Impact on the equipment:
The overtemperature may affect the life of the equipment.
II. Impact on the services:
The rectifier may shut down for protection, and the normal power supply to the base station
is affected. When the base station powers down, all the services on the base station are
affected.

Action
1. Check whether the temperature of the rectifier is higher than the over-temperature
threshold.
a. Log in to the real-time information window of the embedded power monitoring
module, and check the rectifier temperature.
b. Check whether the rectifier temperature is higher than the over-temperature
threshold (default: 105 ).
YesSubstep c.
NoStep 2.
c. Improve the ventilation (for example, eliminating the impact of air conditioner faults
and high-power heating devices on the environment).
d. Wait 15 minutes and check whether the alarm is cleared.
YesEnd.
No Step 2.
2. Replace the rectifier where the alarm is located. 15 minutes, check whether the alarm
is cleared.
Yes End.
NoContact ZTE technical support.

5.20 198092087 Embedded power SMR Env.H.T.Off


Alarm Information
l Alarm code: 198092087
l Name: Embedded power SMR Env.H.T.Off
l Alarm severity: Critical
l Alarm type: Equipment Alarm

Alarm Description
This alarm occurs when the environment temperature of the rectifier is higher than the
upper temperature limit, and the rectifier will be shut down.

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Alarm Cause
1. The environmental temperature of the rectifier is higher than the overtemperature
threshold.
2. The rectifier is faulty.

Impact
I. Impact on the equipment:
The overtemperature may affect the life of the equipment.
II. Impact on the services:
The rectifier may shut down for protection, and the normal power supply to the base station
is affected. When the base station powers down, all the services on the base station are
affected.

Action
1. Check whether the ambient temperature of the rectifier is higher than the
over-temperature threshold.
a. Log in to the real-time information window of the embedded power monitoring
module, and check the ambient temperature.
b. Check whether the ambient temperature is higher than the over-temperature
threshold (default: 75 ).
YesSubstep c.
NoStep 2.
c. Improve the ventilation (for example, eliminating the impact of air conditioner faults
and high-power heating devices on the environment).
d. Wait 15 minutes and check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Replace the rectifier where the alarm is located. 15 minutes, check whether the alarm
is cleared.
YesEnd.
NoContact ZTE technical support.

5.21 198092088 Embedded power SMR Env.H.T


Alarm Information
l Alarm code: 198092088
l Name: Embedded power SMR Env.H.T

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l Alarm severity: Critical


l Alarm type: Equipment Alarm

Alarm Description
This alarm occurs when the output of a rectifier derates linearly due to too high environment
temperature.

Alarm Cause
1. The environmental temperature of the rectifier is higher than the overtemperature
load-reduction threshold.
2. The rectifier is faulty.

Impact
I. Impact on the equipment:
The overtemperature may affect the life of the equipment.
II. Impact on the services:
The rectifier load capacity is lowered, and the normal power supply to the base station is
affected. When the base station powers down, all the services on the base station are
affected.

Action
1. Check whether the ambient temperature of the rectifier is higher than the
over-temperature load-reduction threshold.
a. Log in to the real-time information window of the embedded power monitoring
module, and check the ambient temperature.
b. Check whether the ambient temperature is higher than the over-temperature
load-reduction threshold (default: 55 ).
YesSubstep c.
NoStep 2.
c. Improve the ventilation (for example, eliminating the impact of air conditioner faults
and high-power heating devices on the environment).
d. Wait 15 minutes and check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Replace the rectifier where the alarm is located. 15 minutes, check whether the alarm
is cleared.
YesEnd.
NoContact ZTE technical support.

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5.22 198092089 Embedded power SMR L.Vin


Alarm Information
l Alarm code: 198092089
l Name: Embedded power SMR L.Vin
l Alarm severity: Critical
l Alarm type: Equipment Alarm

Alarm Description
This alarm occurs when the output of a rectifier derates linearly due to too low input voltage.

Alarm Cause
1. The AC input voltage of the rectifier is lower than the under-voltage load-reduction
threshold.
2. The rectifier is faulty.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
The rectifier load capacity is lowered, and the normal power supply to the base station is
affected. When the load equipment powers down, all or some of the services on the base
station may be affected.

Action
1. Check whether the AC voltage is lower than the under-voltage load-reduction
threshold.

a. Log in to the real-time information window of the embedded power monitoring


module, and check the AC input voltage value.
b. Check whether the AC input voltage is lower than the under-voltage load-reduction
threshold (default: 176 V).

YesSubstep c.
NoStep 2.

c. Troubleshoot the AC input failure of the embedded power.


d. After 15 minutes, check whether the alarm is cleared.

YesEnd.

NoStep 2.

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2. Replace the rectifier where the alarm is located. 15 minutes, check whether the alarm
is cleared.
YesEnd.
NoContact ZTE technical support.

5.23 198092090 Embedded power SMR Fuse Broken


Alarm Information
l Alarm code: 198092090
l Name: Embedded power SMR Fuse Broken
l Alarm severity: Critical
l Alarm type: Equipment Alarm

Alarm Description
This alarm occurs when the output of a rectifier derates linearly due to too low input voltage.

Alarm Cause
1. The output fuse wire in the rectifier is disconnected.
2. The rectifier is faulty.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
The rectifier may shut down for protection, and the normal power supply to the base station
is affected. When the base station powers down, all the services on the base station are
affected.

Action
1. Replace the output fuse of the rectifier where the alarm is located. 15 minutes, check
whether the alarm is cleared.

YesEnd.
NoStep 2.

2. Replace the rectifier where the alarm is located. 15 minutes, check whether the alarm
is cleared.
YesEnd.

NoContact ZTE technical support.

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5.24 198092091 Embedded power SMR CommFail


Alarm Information
l Alarm code: 198092091
l Name: Embedded power SMR CommFail
l Alarm severity: Critical
l Alarm type: Equipment Alarm

Alarm Description
This alarm occurs when the communication between a rectifier and the monitoring unit is
disconnected.

Alarm Cause
1. The RS485 communication cable of the rectifier is disconnected or short-circuited.
2. The monitoring crystal oscillator frequency in the rectifier is not calibrated.
3. If the AC power supply is powered off, the actual load is lower than the lower load
threshold.
4. The rectifier is faulty.
5. The monitoring unit is faulty.

Impact
I. Impact on the equipment:
The over voltage or temperature condition may affect the lifespan of the equipment.
II. Impact on the services:
The monitoring unit cannot manage batteries or take AC voltage samples. This makes it
difficult to determine whether the AC power supply is powered off, and the normal power
supply to the base station may be affected. If the base station powers down, all the services
on the base station are interrupted.

Action
1. Check whether this alarm exists in all rectifiers.
YesStep 2.
NoStep 3.
2. Verify that related alarms are cleared.
a. Check whether any related alarm exists. Clear any alarm according to the
corresponding handling suggestions. Related alarm is as follows:
198092074 Embedded power AC Power Off
b. Check whether the alarm is cleared.

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YesEnd.
NoStep 3.
3. Verify that the main CAN bus of the rectifier where the alarm is located is properly
connected.
a. Check whether the main CAN bus of the rectifier where the alarm is located is
properly connected, for example, whether the main CAN bus is not in good contact
or disconnected, or the communication loop is short-circuited.
YesStep 4.
NoSubstep b.
b. Re-connect or replace the cable.
Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 4.
4. Replace the rectifier where the alarm is located. for 15 minutes, and check whether
the alarm is cleared.
YesEnd.
NoStep 5.
5. Replace the monitoring unit. for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

5.25 198092094 Embedded power DC Loop Broken


Alarm Information
l Alarm code: 198092094
l Name: Embedded power DC Loop Broken
l Alarm severity: Critical
l Alarm type: Equipment Alarm

Alarm Description
This alarm occurs when the load loop is broken.

Alarm Cause
1. The fuse of the load circuit blows (or the air switch is disconnected).
2. The detection cable of the load circuit is broken or is not in good contact.
3. The socket of the monitoring unit is not in good contact or the cable of the monitoring
unit is disconnected.

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4. The monitoring unit is faulty.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
The power supply of the load is affected. If power supply fails, some of all of the services
on this base station may be interrupted, or the service quality may be affected.

Action
1. Verify that there are no short circuits among the load circuits.
a. Check whether there are short circuits among the load circuits.
YesSubstep b.
NoStep 2.
b. Troubleshoot the short circuits.
Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Verify that the capacity of the fuse (or the air switch) is properly configured.
a. Log in to the real-time information window of the embedded power monitoring
module, and check the DC current value.
b. Check whether the DC current value exceeds the rated current supported by the
fuse or the air switch.
YesSubstep c.
NoStep 3.
c. Replace the fuse or the air switch with one that has proper rated current which
must be greater than the DC current value.
Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 3.
3. Verify that the load circuit detection cable is secured or is properly connected.
a. Check whether the circuit detection cable is not secured or is broken.
YesSubstep b.
NoStep 4.
b. Re-connect or replace the cable.
Wait for 15 minutes, and check whether the alarm is cleared.

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YesEnd.
NoStep 4.
4. Verify that the monitoring unit is properly connected.
a. Check whether the monitoring unit is properly connected.
YesStep 5.
NoSubstep b.
b. Connect the monitoring unit properly.
Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 5.
5. Replace the monitoring unit. for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

5.26 198092095 Embedded power Bat Loop Broken


Alarm Information
l Alarm code: 198092095
l Name: Embedded power Bat Loop Broken
l Alarm severity: Critical
l Alarm type: Equipment Alarm

Alarm Description
This alarm occurs when the battery loop is broken.

Alarm Cause
1. The circuit fuse blows.
2. The circuit detection cable is broken or is not in good contact.
3. The socket of the monitoring unit is not in good contact or the monitoring unit is
disconnected.
4. The monitoring unit is faulty.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:

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All circuits of the battery group are broken. The base station will power down after AC
power failure. If the base station powers down, all the services on the base station may
be interrupted.

Action
1. Verify that there are no short circuits.
a. Check whether there are short circuits.
YesSubstep b.
No Step 2.
b. Troubleshoot the short circuits.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Verify that the capacity of the battery corresponding to the fuse is properly configured.
a. Select CtrlSetup ParaSys ParaBat.1 Cap., and check the battery capability
configuration.
b. Check whether the capacity of the battery matches the specifications of the fuse.
YesStep 3
NoSubstep c.
c. Modify the configuration of the battery capacity and replace the fuse.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 3.
3. Verify that the circuit detection cable is not disconnected or broken.
a. Check whether the circuit detection cable is disconnected or broken.
YesSubstep b.
NoStep 4.
b. Reconnect or replace the cable.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 4.
4. Verify that the monitoring unit is properly connected.
a. Check whether the monitoring unit is properly connected.
YesStep 5
NoSubstep b.

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b. Connect the monitoring unit properly.


After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 5.
5. Replace the monitoring unit. 15 minutes, check whether the alarm is cleared.
Yes End.

NoContact ZTE technical support.

5.27 198092096 Embedded power Bat Under-Volt


Alarm Information
l Alarm code: 198092096
l Name: Embedded power Bat Under-Volt
l Alarm severity: Major
l Alarm type: Equipment Alarm

Alarm Description
This alarm occurs when the battery voltage is lower than the preset battery undervoltage
threshold.

Alarm Cause
1. The voltage of the battery is lower than the lower battery voltage threshold.
2. The battery detection cable is faulty.
3. The socket of the monitoring unit is not in good contact or the cable of the monitoring
unit is disconnected.
4. The monitoring unit is faulty.

Impact
I. Impact on the equipment:

The lifespan of the battery may be affected.


II. Impact on the services:

Low power supply of the battery may cause the power-down of the base station, which
results in that all the services on the base station are interrupted.

Action
1. Verify that the output voltage of the battery is not lower than the lower battery voltage
threshold.

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a. Log in to the real-time information window of the embedded power monitoring


module, and check the output voltage value of the battery.
b. Check whether the output voltage of the battery is lower than the lower battery
voltage threshold (default: 47 V).
YesStep 2.
NoStep 5.
2. Check the AC power supply.
a. Check whether the AC power supply is powered off or there is no AC power input
because of other failures.
YesSubstep b.
NoStep 3.
b. Restore the AC power supply by using a diesel generator or other emergency
power supply devices.
Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 3.
3. Verify that overload does not exist.
a. Log in to the real-time information window of the embedded power monitoring
module, and check the output current value and the DC output voltage value of
the rectifier.
b. Calculate the actual electric power according to the current and voltage values,
and check whether the actual electric power exceeds the rated power of the
embedded power supply.
YesSubstep c.
No Step 4.
c. Reduce load devices.
Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
No Step 4.
4. Verify that the battery is not in test status.
a. Log in to the real-time information window of the embedded power monitoring
module, and check whether the battery management mode is in test status.
YesSubstep b.
NoStep 5.
b. After the battery test is completed, wait for 15 minutes, and check whether the
alarm is cleared.

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YesEnd.
No Step 5.
5. Verify that the monitoring unit is properly connected.
a. Check whether the monitoring unit is properly connected.
YesStep 6.
NoSubstep b.
b. Connect the monitoring unit properly.
Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 6.
6. Replace the monitoring unit. for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

5.28 198092097 Embedded power Bat Over-Temp


Alarm Information
l Alarm code: 198092097
l Name: Embedded power Bat Over-Temp
l Alarm severity: Minor
l Alarm type: Equipment Alarm

Alarm Description
This alarm occurs when the battery operating temperature is higher than the preset battery
overtemperature threshold.

Alarm Cause
1. The temperature of the battery is higher than the upper battery temperature threshold.
2. The temperature sensor of the battery is damaged.
3. The socket of the monitoring unit is not in good contact or the monitoring unit is
disconnected.
4. The monitoring unit is faulty.

Impact
I. Impact on the equipment:
The over temperature may affect the lifespan of the equipment.
II. Impact on the services:

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If the base station depends on the power supply of the battery, all the services on the base
station may be interrupted.

Action
1. Verify that the temperature of the battery is lower than the upper battery temperature
threshold.
a. Log in to the real-time information window of the embedded power monitoring
module, and check the temperature of the battery.
b. Check whether the temperature of the battery is higher than the upper battery
temperature threshold (default: 45 ).
YesSubstep c.
NoStep 2.
c. Improve the ventilation (for example, ensuring the proper functioning of air
conditioners and high-power heating devices).
d. Wait 15 minutes and check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Check the cable to the temperature sensor of the battery.
a. Check whether the cable to the temperature sensor of the battery is disconnected
or broken.
YesSubstep b.
NoStep 3.
b. Reconnect or replace the cable.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 3.
3. Replace the temperature sensor of the battery.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 4.
4. Verify that the monitoring unit is properly connected.
a. Check whether the monitoring unit is properly connected.
YesStep 5
NoSubstep b.
b. Connect the monitoring unit properly.
After 15 minutes, check whether the alarm is cleared.

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YesEnd.
NoStep 5.
5. Replace the monitoring unit. 15 minutes, check whether the alarm is cleared.
Yes End.
NoContact ZTE technical support.

5.29 198092098 Embedded power TmpL Shut-Down


Alarm Information
l Alarm code: 198092098
l Name: Embedded power TmpL Shut-Down
l Alarm severity: Critical
l Alarm type: Equipment Alarm

Alarm Description
If the environmental temperature is lower than low-temperature power-cut threshold, all
loads are powered donw. Once this happens, this alarm is reported.

Alarm Cause
1. The battery temperature is lower than that in low temperature state.
2. The temperature sensor of the battery is damaged.
3. The socket of the monitoring unit is not in good contact or the monitoring unit is
disconnected.
4. The monitoring unit is faulty.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
The normal power supply to the base station will be affected. If the base station powers
down, all the services on the base station will be interrupted.

Action
1. Verify that the battery temperature is higher than that in low temperature state.
a. Log in to the real-time information window of the embedded power monitoring
module, and check the temperature of the battery.
b. Check whether the battery temperature is lower than that in low temperature state
(default: -15 ).

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YesSubstep c.
NoStep 2.
c. Improve the ventilation (for example, ensuring the proper functioning of air
conditioners and high-power heating devices).
d. Wait 15 minutes and check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Check the cable to the temperature sensor of the battery.
a. Check whether the cable to the temperature sensor of the battery is disconnected
or broken.
YesSubstep b.
NoStep 3.

b. Reconnect or replace the cable.


After 15 minutes, check whether the alarm is cleared.
YesEnd.
No Step 3.
3. Replace the temperature sensor of the battery.

After 15 minutes, check whether the alarm is cleared.


YesEnd.
NoStep 4.
4. Verify that the monitoring unit is properly connected.
a. Check whether the monitoring unit is properly connected.
YesStep 5

NoSubstep b.
b. Connect the monitoring unit properly.
After 15 minutes, check whether the alarm is cleared.

YesEnd.

No Step 5.
5. Replace the monitoring unit. 15 minutes, check whether the alarm is cleared.

YesEnd.
No Contact ZTE technical support.

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5.30 198092099 Embedded power 1st Shut-down


Alarm Information
l Alarm code: 198092099
l Name: Embedded power 1st Shut-down
l Alarm severity: Critical
l Alarm type: Equipment Alarm

Alarm Description
If battery voltage is lower than LLVD1 threshold, the less important loads are powered
down. Once this happens, this alarm is reported.

Alarm Cause
1. The voltage of the battery is lower than the LLVD1 voltage threshold.
2. The switch of the manual power-off device is incorrectly configured.
3. The cable of the DC contactor is not properly connected.
4. The DC contactor is faulty.
5. The SDCB board is faulty.
6. The monitoring unit is faulty.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
The minor load powers down. Some of the services on this base station may be interrupted
or the service quality may be affected.

Action
1. Check the AC power supply.
a. Check whether the AC power supply is powered off or there is no AC power input
because of other failures.
YesSubstep b.
NoStep 2.
b. Restore the AC power supply by using a diesel generator or other emergency
power supply devices.
Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.

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No Step 2.
2. Check the status of the switch of the manual power-off device.
a. Check whether the switch of the manual power-off device is in automatic or
connected status.
YesStep 3.
NoSubstep b.
b. Adjust the status of the switch of the manual power-off device to automatic or
connected.
Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 3.
3. Verify that the cable of the LLVD1 DC contactor is in secured or is properly connected.
a. Check whether the cable of the LLVD1 DC contactor is not secured or is broken.
YesSubstep b.
NoStep 4.
b. Re-connect or replace the cable.
Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 4.
4. Verify that the LLVD1 DC contactor is in good condition.
a. Measure the voltages on both ends of the coil, and check whether the voltage
value is close to 0V.
YesSubstep b.
NoStep 5.
b. Replace the LLVD1 DC contactor.
Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
No Step 5.
5. Replace the board if the SDCB board is configured on site. for 15 minutes, and check
whether the alarm is cleared.
YesEnd.
NoStep 6.
6. Replace the monitoring unit. for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

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5.31 198092100 Embedded power 2nd Shut-down


Alarm Information
l Alarm code: 198092100
l Name: Embedded power 2nd Shut-down
l Alarm severity: Critical
l Alarm type: Equipment Alarm

Alarm Description
If battery voltage is lower than LLVD2 threshold, all loads are powered down. Once this
happens, this alarm is reported.

Alarm Cause
1. The voltage of the battery is lower than the LLVD2 voltage threshold.
2. The switch of the manual power-off device is incorrectly configured.
3. The DC connector is incorrectly connected.
4. The DC contactor is faulty.
5. The SDCB board is faulty.
6. The monitoring unit is faulty.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
All the services on the base station are interrupted.

Action
1. Check the AC power supply.
a. Check whether the AC power supply is powered off or there is no AC power input
because of other failures.
YesSubstep b.
NoStep 2.
b. Restore the AC power supply by using a diesel generator or other emergency
power supply devices.
Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 2.

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2. Check the status of the switch of the manual power-off device.


a. Check whether the switch of the manual power-off device is in automatic or
connected status.
YesStep 3.
NoSubstep b.
b. Adjust the status of the switch of the manual power-off device to automatic or
connected.
Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 3.
3. Verify that the cable of the LLVD2 DC contactor is secured or is properly connected.
a. Check whether the cable of the LLVD2 DC contactor is not secured or is broken.
YesSubstep b.
NoStep 4.
b. Re-connect or replace the cable.
Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 4.
4. Verify that the LLVD2 DC contactor is in good condition.
a. Measure the voltages on both ends of the coil, and check whether the voltage
value is close to 0V.
YesSubstep b.
NoStep 5.
b. Replace the LLVD2 DC contactor.
Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 5.
5. Replace the board if the SDCB board is configured on site. for 15 minutes, and check
whether the alarm is cleared.
YesEnd.
NoStep 6.
6. Replace the monitoring unit.
Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

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5.32 198092101 Embedded power DC SPD Broken


Alarm Information
l Alarm code: 198092101
l Name: Embedded power DC SPD Broken
l Alarm severity: Critical
l Alarm type: Equipment Alarm

Alarm Description
This alarm occurs when the DC lightning protector becomes faulty.

Alarm Cause
1. The detection cable is disconnected or not in good contact.
2. The DC lightning protector is faulty.
3. The monitoring unit is faulty.

Impact
I. Impact on the equipment:
The lightning protector is damaged, and the equipment may be struck and damaged by
lightning in thunderstorms.
II. Impact on the services:
When the equipment is damaged, all or some of the services on the base station may be
interrupted.

Action
1. Verify that the detection cable of the DC lightning protector is not disconnected or
broken.
a. Check whether the detection cable of the DC lightning protector is disconnected
or broken.
YesSubstep b.
NoStep 2.
b. Reconnect or replace the cable.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Replace the DC lightning protector. 15 minutes, check whether the alarm is cleared.
YesEnd.

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NoStep 3.
3. Replace the monitoring unit. 15 minutes, check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

5.33 198092102 Embedded power DC Breaker Alarm


Alarm Information
l Alarm code: 198092102
l Name: Embedded power DC Breaker Alarm
l Alarm severity: Minor
l Alarm type: Equipment Alarm

Alarm Description
This alarm occurs when the DC output breaker becomes faulty.

Alarm Cause
1. The DC contactor is faulty.
2. The current of the load is low, and the loop current before and after power-off changes
a little.
3. The power-off control loop of the system is disconnected.
4. The output monitoring control signal is abnormal.

Impact
I. Impact on the equipment:
Overdischarge may cause battery damage.
II. Impact on the services:
If the base station is powered by the battery, all the services on the base station may be
interrupted.

Action
1. Check whether the current of the load is higher than 3A.
YesStep 3.
NoStep 2.
2. Verify that the control signal cable is secured or properly connected.
a. Check whether the detection cable of the DC lightning protector is not secured or
is broken.

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YesSubstep b.
NoStep 3.
b. Re-connect or replace the cable.
Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
No Step 3.
3. Replace the DC contactor.
Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 4.
4. Replace the monitoring unit. for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

5.34 198092103 Embedded power Bat Test Failure


Alarm Information
l Alarm code: 198092103
l Name: Embedded power Bat Test Failure
l Alarm severity: Warning
l Alarm type: Equipment Alarm

Alarm Description
This alarm occurs when the battery test stops but the test duration does not reach the
maximum test time.

Alarm Cause
1. The battery completes discharge before the test time expires.
2. The battery is not properly connected.
3. The power of the battery is insufficient.
4. Battery test parameters are improperly configured.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:

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If the power of the battery is insufficient, all the services on the base station may be
interrupted.

Action
1. Verify that the battery is properly connected.
a. Check whether the battery is properly connected.
Yes Substep c.
NoSubstep b.
b. Re-connect the battery.
c. Retest the battery capacity after the battery is fully charged.
After the test, wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Verify that the battery test parameters are properly configured.
a. Select Parameter Configuration > Battery Parameter in the embedded power
monitoring module, and check whether the maximum test time (default: 8 h) and
the final test voltage (default: 46 V) are properly configured.
YesStep 3.
NoSubstep b.
b. Modify the maximum test time and the final test voltage to the default values.
c. Retest the battery capacity after the battery is fully charged.
After the test, wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 3.
3. Replace the battery, and retest the battery capacity after the battery is fully charged.
After the test, wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

5.35 198092203 The board is not configured


Alarm Information
l Alarm code: 198092203
l Name: The board is not configured
l Alarm severity: Minor
l Alarm type: Equipment Alarm

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Alarm Description
This alarm occurs when the board is not configured on the OMC but is inserted in the
actual slot.

Alarm Cause
1. The board is not configured on the OMC but is inserted in the actual slot.
2. The slot in which the board is inserted is inconsistent with that configured on the OMC.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:

The services operating on the board are affected.

Action
1. Check the information in the Remark field of the Detail Information dialog box based
on the network planning, and ensure that the slot has been planned with a board.
YesStep 2.
NoStep 3.
2. Configure the board based on the network planning.

a. Select Configuration ManagementManaged ElementDevice -> Rack Graph


from the menu. The Rack Graph tab is displayed. Configure the board to be
the same as the network planning based on the rack number/shelf number in the
Detail Information dialog box and the slot information in the Remark field.
b. Synchronize the configuration to the NE.
c. Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.
3. Remove the board based on the rack number/shelf number in the Detail Information
dialog box and the slot information in the Remark field.

Wait 15 minutes, and check whether the alarm is cleared.


YesEnd.

NoContact ZTE technical support.

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5.36 198092206 Battery alarm


Alarm Information
l Alarm code: 198092206
l Name: Battery alarm
l Alarm severity: Minor
l Alarm type: Equipment Alarm

Alarm Description
This alarm is reported when the system detects that the external battery at a dry contact
is faulty.

Alarm Cause
1. The normally open/closed setting of this dry contact alarm is wrong.
2. The cable connection is wrong or the cable is faulty.
3. Storage batteries are faulty.
4. The monitoring unit is faulty.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
Long-period operation may lead to system operation anomaly, and all services on the base
station may be blocked.

Action
1. Check the dry contact configuration.
a. Select Configuration ManagementManaged ElementDeviceB8200, and
check whether the alarm status of the dry contact device is the same as the alarm
status in the really connected contact device according to the Rack Number,
Shelf Number, and Slot Number in the alarm details.
YesStep 2.
NoSubstep b.
b. Select Configuration ManagementManaged ElementDeviceB8200, and
change the alarm status of the dry contact device to the alarm status of the really
connected contact device according to the Rack Number, Shelf Number, and Slot
Number in the alarm details.
c. Synchronize the configurations to the corresponding NE.

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d. After 15 minutes, check whether the alarm is cleared.


YesEnd.
NoStep 2.
2. Check the dry contact cable.
a. Check whether the dry contact cable connection is correct (for example, whether
the interface connection is loose or wrong).
YesSubstep c.
NoSubstep b.
b. Connect the dry contact cable properly.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
No Substep c.
c. Check whether the dry contact cable is in good condition.
YesStep 3.
NoSubstep d.
d. Change a dry contact cable.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 3.
3. Reset the board based on the Rack Number, Shelf Number and Slot Number in alarm
details. Refer to Reset Boards.
After 15 minutes, check whether the alarm is cleared.
Yes End.
NoStep 4.
4. Remove and install the board in accordance with the Rack Number, Shelf Number and
Slot Number in the alarm details.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 5.
5. Replace the board in accordance with the Rack Number, Shelf Number and Slot
Number in alarm details.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 6.
6. Place storage batteries.

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After 15 minutes, check whether the alarm is cleared.


YesEnd.
NoContact ZTE technical support.

5.37 198092207 AC power-cut alarm


Alarm Information
l Alarm code: 198092207
l Name: AC power-cut alarm
l Alarm severity: Minor
l Alarm type: Equipment Alarm

Alarm Description
This alarm is reported when the main power is cut.

Alarm Cause
1. The normally open/closed setting of this dry contact alarm is wrong.
2. The cable connection is wrong or the cable is faulty.
3. The AC power supply fails, or there is no AC power input because of other failures.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
The AC power supply has failed, and the system relies on the temporary power supply
from storage batteries. Long-period operation in this condition may cause all or some of
the services on the base station to be blocked, or affect service quality.

Action
1. Check the dry contact configuration.
a. Select Configuration ManagementManaged ElementDeviceB8200, and
check whether the alarm status of the dry contact device is the same as the alarm
status in the really connected contact device according to the Rack Number,
Shelf Number, and Slot Number in the alarm details.
YesStep 2.
NoSubstep b.
b. Select Configuration ManagementManaged ElementDeviceB8200, and
change the alarm status of the dry contact device to the alarm status of the really

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connected contact device according to the Rack Number, Shelf Number, and Slot
Number in the alarm details.
c. Synchronize the configurations to the corresponding NE.
d. After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Check the dry contact cable.
a. Check whether the dry contact cable connection is correct (for example, whether
the interface connection is loose or wrong).
YesSubstep c.
NoSubstep b.
b. Connect the dry contact cable properly.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
No Substep c.
c. Check whether the dry contact cable is in good condition.
YesStep 3.
NoSubstep d.
d. Change a dry contact cable.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 3.
3. Check the AC power supply.
a. Check whether the AC power supply is powered off or there is no AC power input
because of other failures.
YesSubstep b.
NoStep 4.
b. Restore the AC power by using a diesel generator or other emergency power
supply devices.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 4.
4. Reset the board based on the Rack Number, Shelf Number and Slot Number in alarm
details. Refer to Reset Boards.
After 15 minutes, check whether the alarm is cleared.

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YesEnd.
No Step 5.
5. Remove and install the board in accordance with the Rack Number, Shelf Number and
Slot Number in the alarm details.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 6.
6. Replace the board in accordance with the Rack Number, Shelf Number and Slot
Number in alarm details. 15 minutes, check whether the alarm is cleared.
Yes End.
NoContact ZTE technical support.

5.38 198092208 Rectifier module alarm


Alarm Information
l Alarm code: 198092208
l Name: Rectifier module alarm
l Alarm severity: Minor
l Alarm type: Equipment Alarm

Alarm Description
This alarm is reported when the rectifier works abnormally.

Alarm Cause
1. The normally open or closed setting of the alarm related to the dry contact is not correctly
set.
2. The cable is not correctly connected or is faulty.
3. The rectification module is not operating properly.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
Power cannot be normally supplied so that the system paralyzes and services are
interrupted.

Action
1. Check the dry contact setting.

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a. Select Configuration ManagementManaged ElementDeviceBBU (such


as B8200). The corresponding tab is displayed. Select the dry contact, and
check whether the alarm setting is the same as that of the actually connected
dry contact device in accordance with the slot, shelf, and rack information in the
Detail Information dialog box.
YesStep 2.
No Substep b.
b. Select Configuration ManagementManaged ElementDeviceBBU (such as
B8200). The corresponding tab is displayed. Select the dry contact, and modify
the alarm setting to be the same as that of the actually connected dry contact
device in accordance with the slot, shelf, and rack information in the Detail
Information dialog box.
c. Synchronize the configuration to the NE.
d. Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 2.

2. Check the cable connected to the dry contact.


a. Check whether the cable is correctly connected (for example, whether the interface
is secured).)

YesSubstep c.
NoSubstep b.
b. Reconnect the cable to the dry contact.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoSubstep c.

c. Check whether the cable is in good condition.


YesStep 3.
NoSubstep d.

d. Replace the cable with a proper one.

Wait 15 minutes, and check whether the alarm is cleared.


YesEnd.

NoStep 3.
3. Replace the rectification module. 15 minutes, and check whether the alarm is cleared.

YesEnd.
NoContact ZTE technical support.

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5.39 198092209 Thermoelectric cooler alarm


Alarm Information
l Alarm code: 198092209
l Name: Thermoelectric cooler alarm
l Alarm severity: Minor
l Alarm type: Equipment Alarm

Alarm Description
This alarm is reported when the thermoelectric cooler is faulty.

Alarm Cause
1. The normally open or closed setting of the alarm related to the dry contact is not correctly
set.
2. The cable is not correctly connected or is faulty.
3. The thermoelectric refrigerating unit is faulty.
4. The environmental monitoring unit is faulty.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
When the thermoelectric cooler is faulty, battery lifetime may be shortened. Furthermore,
system services may also be affected.

Action
1. Check the dry contact setting.
a. Select Configuration ManagementManaged ElementDeviceBBU (such
as B8200). The corresponding tab is displayed. Select the dry contact, and
check whether the alarm setting is the same as that of the actually connected
dry contact device in accordance with the slot, shelf, and rack information in the
Detail Information dialog box.
YesStep 2.
No Substep b.
b. Select Configuration ManagementManaged ElementDeviceBBU (such as
B8200). The corresponding tab is displayed. Select the dry contact, and modify
the alarm setting to be the same as that of the actually connected dry contact
device in accordance with the slot, shelf, and rack information in the Detail
Information dialog box.

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c. Synchronize the configuration to the NE.


d. Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Check the cable connected to the dry contact.
a. Check whether the cable is correctly connected (for example, whether the interface
is secured).)
YesSubstep c.
NoSubstep b.
b. Reconnect the cable to the dry contact.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoSubstep c.
c. Check whether the cable is in good condition.

YesStep 3.
NoSubstep d.
d. Replace the cable with a proper one.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 3.

3. Reset the board in accordance with the slot, shelf, and rack information in the Detail
Information dialog box.
Wait 15 minutes, and check whether the alarm is cleared. Refer to Reset Boards.

YesEnd.
NoStep 4.
4. Replace the thermoelectric refrigerating unit with a proper one. 15 minutes, and check
whether the alarm is cleared.

YesEnd.
NoStep 5.

5. Replace the board in accordance with the slot, shelf, and rack information in the Detail
Information dialog box.
Wait 15 minutes, and check whether the alarm is cleared. the customer service center.

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5.40 198092215 Lost of synchronization


Alarm Information
l Alarm code: 198092215
l Name: Lost of synchronization
l Alarm severity: Major
l Alarm type: Equipment Alarm

Detailed Description
1. OCXO can not lock. Under the condition of reference source being normal, fine
adjustment cannot be done on it in two hours after it begins to run normally. Alarm of
OCXO not locking will be reported.
2. Phase too large. The time of the subsidiary phase being used to control is more than
30 minutes. And it is not in the main phase's controlling.
3. Control voltage abnormal. Control voltage is beyond the range.

Alarm Cause
The board is faulty.

Impact
I. Impact on the equipment:
None.
II. Impact on services:
Macro base station: If the active main control board is faulty, the system cannot operate
properly, and the corresponding clock module alarms arise on peripheral boards. This
results in the interruption of all bearer services. If the standby main control board is faulty,
the system operation is not affected, but the system reliability is degraded (if the active
board is faulty, the active/standby switchover cannot be performed).
Micro base station: The system cannot operate properly, and all bearer services are
interrupted.

Action
1. Reset the board based on the rack number/shelf number/slot number in the Detail
Information dialog box. Wait 15 minutes, and check whether the alarm is cleared.
Refer to Reset Boards.
YesEnd.
NoStep 2.
2. Replace the board based on the rack number/shelf number/slot number in the Detail
Information dialog box. Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.

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NoContact ZTE technical support.

5.41 198092217 No available clock source at


air-interface
Alarm Information
l Alarm code: 198092217
l Name: No available clock source at air-interface
l Alarm severity: Major
l Alarm type: Equipment Alarm

Alarm Description
This alarm occurs when the air-interface clock source is not configured or the air-interface
clock source cannot be locked (due to serious interference, crystal oscillator adjustment
threshold being exceeded, or crystal oscillator fault).

Alarm Cause
1. The air-interface clock source is not configured or the clock source configuration is
wrong.
2. The air-interface clock source cannot be locked (the clock source interference is serious
or exceeds the crystal oscillator adjustment limit, or the crystal oscillator is faulty).

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
All the services on the base station are blocked.

Action
1. Check whether the GNSS receiver hardware configuration is correct.
a. Select Configuration ManagementManaged Element -> DeviceB8200, and
confirm the main control board slot (slot 1 or slot 2) is configured for the reference
clock source. Select ClockDevice SetClock Device, and check whether the
configured reference clock source type is the same as planned.
YesStep 2.
NoSubstep b.
b. Reconfigure the reference clock source type based on the network planning.
c. Synchronize the configurations to the corresponding NE.

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d. After 15 minutes, check whether the alarm is cleared.


YesEnd.
No Step 2.
2. Check whether related alarms exist.
a. Check whether the following alarms exist. If yes, handle them according to
corresponding suggestions.
198092426 The GNSS cascading clock is faulty
198096834 1PPS+TOD clock source fault
198096835 GNSS receiver fault
198096836 GNSS antenna feeder link fault
198096837 GNSS receiver satellite searching fault
198096831 1588 clock source fault
198096839 RRU inner GNSS clock source abnormal
b. Check whether the alarm is cleared.

YesEnd.
NoStep 3.
3. Reset the board based on the Rack Number, Shelf Number and Slot Number in alarm
details. Refer to Reset Boards.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 4.
4. Replace the board in accordance with the Rack Number, Shelf Number and Slot
Number in alarm details. 15 minutes, check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

5.42 198092234 Embedded power type configuration


error
Alarm Information
l Alarm code: 198092234
l Name: Embedded power type configuration error
l Alarm severity: Major
l Alarm type: Equipment Alarm

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Alarm Description
This alarm occurs when the power supply type is different from the actual configuration.

Alarm Cause
The power supply type is different from the actual configuration.

Impact
I. Impact on the equipment:
None.

II. Impact on the services:


Resolution of the power supply alarms is affected, and services are not affected.

Action
1. Verify that the type of the power supply is configured correctly.
a. Select Configuration ManagementManaged Element -> DeviceBTS Auxiliary
Peripheral DeviceExternal Device, and re-configure the type of the power supply
according to the corresponding information in the additional alarm information in
the alarm details.
b. Synchronize the configurations to the corresponding NE.
c. Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Replace the power supply.

Wait for 15 minutes, and check whether the alarm is cleared.


YesEnd.
NoContact ZTE technical support.

5.43 198092235 Embedded power communication


interruption
Alarm Information
l Alarm code: 198092235
l Name: Embedded power communication interruption
l Alarm severity: Major
l Alarm type: Equipment Alarm

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Alarm Description
This alarm occurs when the communication of the power supply is interrupted.

Alarm Cause
1. The link connected to the power supply is faulty.
2. The monitoring unit's socket is of bad contact or disconnected.
3. The monitoring unit is faulty.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
Resolution of the power supply alarms is affected, and services are not affected.

Action
1. Check the RS232 cable connection between the power supply and the SA.
a. Check whether the RS232 cable connection between the power supply and the
SA is not secured or is broken.
Yes Step 2.
NoSubstep b.
b. Re-connect or replace the cable.
Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Verify that the monitoring unit is properly connected.
a. Check whether the monitoring unit is properly connected.
YesStep 3.
NoSubstep b.
b. Connect the monitoring unit properly.
Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 3.
3. Replace the monitoring unit. for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

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5.44 198092237 Embedded power Bat Under-Temp


Alarm Information
l Alarm code: 198092237
l Name: Embedded power Bat Under-Temp
l Alarm severity: Minor
l Alarm type: Equipment Alarm

Alarm Description
This alarm occurs when the battery operating temperature is lower than the preset battery
undertemperature threshold.

Alarm Cause
1. The temperature of the battery is lower than the lower battery temperature threshold.
2. The temperature sensor of the battery is damaged.
3. The socket of the monitoring unit is not in good contact or the monitoring unit is
disconnected.
4. The monitoring unit is faulty.

Impact
I. Impact on the equipment:
If the temperature is too low, the life of the battery will be affected.
II. Impact on the services:
If the power of the battery is insufficient, all the services on the base station may be
interrupted.

Action
1. Verify that the temperature of the battery is higher than the lower battery temperature
threshold.
a. Log in to the real-time information window of the embedded power monitoring
module, and check the temperature of the battery.
b. Check whether the temperature of the battery is lower than the lower battery
temperature threshold (default: -5 ).
YesSubstep c.
NoStep 2.
c. Improve the ventilation (for example, ensuring the proper functioning of air
conditioners and high-power heating devices).
d. Wait 15 minutes and check whether the alarm is cleared.

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YesEnd.
NoStep 2.
2. Check the cable to the temperature sensor of the battery.
a. Check whether the cable to the temperature sensor of the battery is disconnected
or broken.
YesSubstep b.
NoStep 3.
b. Reconnect or replace the cable.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 3.
3. Replace the temperature sensor of the battery.
After 15 minutes, check whether the alarm is cleared.
YesEnd.

NoStep 4.
4. Verify that the monitoring unit is properly connected.
a. Check whether the monitoring unit is properly connected.
YesStep 5
NoSubstep b.
b. Connect the monitoring unit properly.

After 15 minutes, check whether the alarm is cleared.


YesEnd.
NoStep 5.
5. Replace the monitoring unit. 15 minutes, check whether the alarm is cleared.
Yes End.
NoContact ZTE technical support.

5.45 198092238 Embedded power Bat Invalid-Temp


Alarm Information
l Alarm code: 198092238
l Name: Embedded power Bat Invalid-Temp
l Alarm severity: Minor
l Alarm type: Equipment Alarm

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Alarm Description
This alarm occurs if the battery operating temperature is an invalid value.

Alarm Cause
1. The temperature sensor of the battery is disconnected.
2. The temperature sensor of the battery is damaged.
3. The socket of the monitoring unit is not in good contact or the monitoring unit is
disconnected.
4. The monitoring unit is faulty.

Impact
I. Impact on the equipment:
If the temperature is too low or too high, the life of the battery will be affected.
II. Impact on the services:
The monitoring unit cannot detect the temperature of the battery. This may affect the
normal power supply to the base station, and all the services on the base station may be
interrupted.

Action
1. Verify that the temperature sensor is properly connected.
a. Check whether the temperature sensor is properly connected.
YesStep 2
NoSubstep b.
b. Reconnect the temperature sensor.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Replace the temperature sensor of the battery.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 3.
3. Verify that the monitoring unit is properly connected.
a. Check whether the monitoring unit is properly connected.
YesStep 4
NoSubstep b.
b. Connect the monitoring unit properly.

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After 15 minutes, check whether the alarm is cleared.


YesEnd.
NoStep 4.
4. Replace the monitoring unit. 15 minutes, check whether the alarm is cleared.
Yes End.
NoContact ZTE technical support.

5.46 198092239 Embedded power Battery Fault


Alarm Information
l Alarm code: 198092239
l Name: Embedded power Battery Fault
l Alarm severity: Critical
l Alarm type: Equipment Alarm

Alarm Description
This alarm occurs when the battery becomes faulty.

Alarm Cause
1. The battery capacity is configured, but no battery is installed.
2. The battery is not properly connected.
3. The socket of the monitoring unit is not in good contact or the monitoring unit is
disconnected.
4. The battery is damaged.
5. The monitoring unit is faulty.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
If all the batteries are faulty, and the AC power supply is powered off, all the services on
the base station will be interrupted.

Action
1. Verify that the configured battery capacity matches that of the installed battery.
a. Select CtrlSetup ParaSys ParaBat.1 Cap., and check the configured battery
capability.

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b. Check whether the configured battery capacity matches that of the installed
battery.
YesStep 2.
NoSubstep c.
c. Configure the battery capacity to the nominal capacity of the installed battery.
d. Retest the battery capacity after the battery is fully charged.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Verify that the battery is properly installed.
a. Check whether the battery is properly installed.
YesStep 3.
NoSubstep b.
b. Reinstall the battery.
c. Retest the battery capacity after the battery is fully charged.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 3.
3. Verify that the monitoring unit is properly connected.
a. Check whether the monitoring unit is properly connected.
YesStep 4.
NoSubstep b.
b. Connect the monitoring unit properly.
c. Retest the battery capacity after the battery is fully charged.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 4.
4. Replace the battery and retest the battery capacity after the battery is fully charged.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 5.
5. Replace the monitoring unit and retest the battery capacity after the battery is fully
charged. 15 minutes, check whether the alarm is cleared.
YesEnd.

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NoContact ZTE technical support.

5.47 198092259 Battery low-voltage alarm


Alarm Information
l Alarm code: 198092259
l Name: Battery low-voltage alarm
l Alarm severity: Minor
l Alarm type: Equipment Alarm

Alarm Description
This alarm is reported when the battery is under voltage.

Alarm Cause
1. The normally open or closed setting of the alarm related to the dry contact is not correctly
set.
2. The cable is not correctly connected or is faulty.
3. The battery voltage is too low.

Impact
I. Impact on the equipment:
If the voltage is too low, the life of the battery will be affected.
II. Impact on the services:
The power load capacity is lowered, and the normal power supply to the base station is
affected. When the base station powers down, all the services on the base station are
affected.

Action
1. Check the dry contact setting.
a. Select Configuration ManagementManaged ElementDeviceBBU (such
as B8200). The corresponding tab is displayed. Select the dry contact, and
check whether the alarm setting is the same as that of the actually connected
dry contact device in accordance with the slot, shelf, and rack information in the
Detail Information dialog box.
YesStep 2.
No Substep b.
b. Select Configuration ManagementManaged ElementDeviceBBU (such as
B8200). The corresponding tab is displayed. Select the dry contact, and modify
the alarm setting to be the same as that of the actually connected dry contact

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device in accordance with the slot, shelf, and rack information in the Detail
Information dialog box.
c. Synchronize the configuration to the NE.
d. Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Check the cable connected to the dry contact.
a. Check whether the cable is correctly connected (for example, whether the interface
is secured).)
YesSubstep c.
NoSubstep b.
b. Reconnect the cable to the dry contact.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoSubstep c.
c. Check whether the cable is in good condition.
YesStep 3.
NoSubstep d.
d. Replace the cable with a proper one.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 3.
3. Charge the battery. After the battery voltage reaches the normal or a higher value,
check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

5.48 198092260 Faulty external device connected at


a dry contact
Alarm Information
l Alarm code: 198092260
l Name: Faulty external device connected at a dry contact
l Alarm severity: Minor
l Alarm type: Equipment Alarm

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Alarm Description
This alarm is reported when the external device at a dry contact is faulty.

Alarm Cause
1. The normally open or closed setting of the alarm related to the dry contact is not correctly
set.
2. The cable is not correctly connected or is faulty.
3. The dry contact device is faulty.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
Services may be affected depending on the connected devices.

Action
1. Check the dry contact setting.
a. Select Configuration ManagementManaged ElementDeviceBBU (such
as B8200). The corresponding tab is displayed. Select the dry contact, and
check whether the alarm setting is the same as that of the actually connected
dry contact device in accordance with the slot, shelf, and rack information in the
Detail Information dialog box.
YesStep 2.
No Substep b.
b. Select Configuration ManagementManaged ElementDeviceBBU (such as
B8200). The corresponding tab is displayed. Select the dry contact, and modify
the alarm setting to be the same as that of the actually connected dry contact
device in accordance with the slot, shelf, and rack information in the Detail
Information dialog box.
c. Synchronize the configuration to the NE.
d. Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Check the cable connected to the dry contact.
a. Check whether the cable is correctly connected (for example, whether the interface
is secured).)
YesSubstep c.
NoSubstep b.

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b. Reconnect the cable to the dry contact.


Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoSubstep c.
c. Check whether the cable is in good condition.
YesStep 3.
NoSubstep d.
d. Replace the cable with a proper one.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 3.
3. Reset the board in accordance with the slot, shelf, and rack information in the Detail
Information dialog box. Refer to Reset Boards.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 4.
4. Replace the board in accordance with the slot, shelf, and rack information in the Detail
Information dialog box.
Wait 15 minutes, and check whether the alarm is cleared. the customer service center.

5.49 198092261 Outdoor lightning protection box alarm


Alarm Information
l Alarm code: 198092261
l Name: Outdoor lightning protection box alarm
l Alarm severity: Minor
l Alarm type: Equipment Alarm

Alarm Description
Outdoor lightning protection box is faulty.

Alarm Cause
1. The normally open or closed setting of the alarm related to the dry contact is not correctly
set.
2. The cable is not correctly connected or is faulty.
3. The lightning proof device is faulty due to the lightning damage, poor contact or aging.

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Impact
I. Impact on the equipment:
The equipment may be struck by lightning during a thunderstorm and be damaged.
II. Impact on the services:
When the equipment is damaged, all or some of the services on the base station may be
blocked.

Action
1. Check the dry contact setting.
a. Select Configuration ManagementManaged ElementDeviceBBU (such
as B8200). The corresponding tab is displayed. Select the dry contact, and
check whether the alarm setting is the same as that of the actually connected
dry contact device in accordance with the slot, shelf, and rack information in the
Detail Information dialog box.
YesStep 2.
No Substep b.
b. Select Configuration ManagementManaged ElementDeviceBBU (such as
B8200). The corresponding tab is displayed. Select the dry contact, and modify
the alarm setting to be the same as that of the actually connected dry contact
device in accordance with the slot, shelf, and rack information in the Detail
Information dialog box.
c. Synchronize the configuration to the NE.
d. Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Check the cable connected to the dry contact.
a. Check whether the cable is correctly connected (for example, whether the interface
is secured).)
YesSubstep c.
NoSubstep b.
b. Reconnect the cable to the dry contact.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoSubstep c.
c. Check whether the cable is in good condition.
YesStep 3.
NoSubstep d.

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d. Replace the cable with a proper one.


Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 3.
3. Replace the lightning box with a proper one. Refer to Reset Boards.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

5.50 198092262 Breaker alarm in indoor lightning


protection box
Alarm Information
l Alarm code: 198092262
l Name: Breaker alarm in indoor lightning protection box
l Alarm severity: Major
l Alarm type: Equipment Alarm

Alarm Description
The breaker in an indoor lightning protection box is protected against over current or turns
in open circuit.

Alarm Cause
1. The normally open or closed setting of the alarm related to the dry contact is not correctly
set.
2. The cable is not correctly connected or is faulty.
3. The circuit breaker is under overcurrent protection or is disconnected.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
The power line of the corresponding circuit breaker is disconnected. If the circuit breaker
feeds the RRU, services are affected.

Action
1. Check the dry contact setting.

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a. Select Configuration ManagementManaged ElementDeviceBBU (such


as B8200). The corresponding tab is displayed. Select the dry contact, and
check whether the alarm setting is the same as that of the actually connected
dry contact device in accordance with the slot, shelf, and rack information in the
Detail Information dialog box.
YesStep 2.
No Substep b.
b. Select Configuration ManagementManaged ElementDeviceBBU (such as
B8200). The corresponding tab is displayed. Select the dry contact, and modify
the alarm setting to be the same as that of the actually connected dry contact
device in accordance with the slot, shelf, and rack information in the Detail
Information dialog box.
c. Synchronize the configuration to the NE.
d. Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Check the cable connected to the dry contact.
a. Check whether the cable is correctly connected (for example, whether the interface
is secured).)
YesSubstep c.
NoSubstep b.
b. Reconnect the cable to the dry contact.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoSubstep c.
c. Check whether the cable is in good condition.
YesStep 3.
NoSubstep d.
d. Replace the cable with a proper one.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 3.
3. Check the status of the circuit breaker.
a. Check whether the circuit breaker is disconnected.
YesSubstep b.
NoStep 4.

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b. Identify the cause and resolve the fault.


Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 4.
4. Replace the circuit breaker.
Wait 15 minutes, and check whether the alarm is cleared.

YesEnd.
NoStep 5.
5. Reset the board in accordance with the slot, shelf, and rack information in the Detail
Information dialog box. Refer to Reset Boards.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 6.
6. Replace the board in accordance with the slot, shelf, and rack information in the Detail
Information dialog box. 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

5.51 198092263 Lightning protection device alarm in


indoor lightning protection box
Alarm Information
l Alarm code: 198092263
l Name: Lightning protection device alarm in indoor lightning protection box
l Alarm severity: Minor
l Alarm type: Equipment Alarm

Alarm Description
The lightning protection device in an indoor lightning protection box has a fault.

Alarm Cause
1. The normally open or closed setting of the alarm related to the dry contact is not correctly
set.

2. The cable is not correctly connected or is faulty.


3. The lightning proof device is faulty due to the lightning damage, poor contact or aging.

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Impact
I. Impact on the equipment:
The equipment may be struck by lightning during a thunderstorm and be damaged.
II. Impact on the services:
When the equipment is damaged, all or some of the services on the base station may be
blocked.

Action
1. Check the dry contact setting.
a. Select Configuration ManagementManaged ElementDeviceBBU (such
as B8200). The corresponding tab is displayed. Select the dry contact, and
check whether the alarm setting is the same as that of the actually connected
dry contact device in accordance with the slot, shelf, and rack information in the
Detail Information dialog box.
YesStep 2.
No Substep b.
b. Select Configuration ManagementManaged ElementDeviceBBU (such as
B8200). The corresponding tab is displayed. Select the dry contact, and modify
the alarm setting to be the same as that of the actually connected dry contact
device in accordance with the slot, shelf, and rack information in the Detail
Information dialog box.
c. Synchronize the configuration to the NE.
d. Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Check the cable connected to the dry contact.
a. Check whether the cable is correctly connected (for example, whether the interface
is secured).
Yes Substep c.
NoSubstep b.
b. Reconnect the cable to the dry contact.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoSubstep c.
c. Check whether the cable is in good condition.
YesStep 3.
NoSubstep d.

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d. Replace the cable with a proper one.


Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 3.
3. Check the input voltage of the master power module.
a. Check whether the input voltage of the master power module is within the following
range:
DC power voltage: -36 V to -60V
AC power voltage: 80 V to 80 V
YesSubstep b.
NoStep 4.
b. Replace the master power supply with a proper one. 15 minutes, and check
whether the alarm is cleared.
YesEnd.
NoStep 4.
4. Ensure that the lightening proof device is properly grounded.
a. Check whether the lightening proof device is properly grounded.
Yes Step 5.
NoSubstep b.
b. Replace the lightning box. 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 5.
5. Reset the board in accordance with the slot, shelf, and rack information in the Detail
Information dialog box.
Wait 15 minutes, and check whether the alarm is cleared. Refer to Reset Boards.
YesEnd.
NoStep 6.
6. Replace the board in accordance with the slot, shelf, and rack information in the Detail
Information dialog box.
Wait 15 minutes, and check whether the alarm is cleared. the customer service center.

5.52 198092264 Over-voltage alarm of main power input


Alarm Information
l Alarm code: 198092264

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l Name: Over-voltage alarm of main power input


l Alarm severity: Major
l Alarm type: Equipment Alarm

Alarm Description
This alarm is reported when the system detects that input voltage of the main power at dry
contact is abnormal.

Alarm Cause
1. The normally open or closed setting of the alarm related to the dry contact is not correctly
set.
2. The cable is not correctly connected or is faulty.
3. The input voltage of the master power supply is abnormal.
4. The Environmental Monitoring Unit (EMU) is faulty.

Impact
I. Impact on the equipment:
The over voltage condition may affect the lifespan of the equipment.
II. Impact on the services:
Either the board or the system may not work properly. All services borne on the board are
interrupted.

Action
1. Check the dry contact setting.
a. Select Configuration ManagementManaged ElementDeviceBBU (such
as B8200). The corresponding tab is displayed. Select the dry contact, and
check whether the alarm setting is the same as that of the actually connected
dry contact device in accordance with the slot, shelf, and rack information in the
Detail Information dialog box.
YesStep 2.
No Substep b.
b. Select Configuration ManagementManaged ElementDeviceBBU (such as
B8200). The corresponding tab is displayed. Select the dry contact, and modify
the alarm setting to be the same as that of the actually connected dry contact
device in accordance with the slot, shelf, and rack information in the Detail
Information dialog box.
c. Synchronize the configuration to the NE.
d. Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.

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NoStep 2.
2. Check the cable connected to the dry contact.
a. Check whether the cable is correctly connected (for example, whether the interface
is secured).)
YesSubstep c.
NoSubstep b.
b. Reconnect the cable to the dry contact.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoSubstep c.
c. Check whether the cable is in good condition.
YesStep 3.
NoSubstep d.
d. Replace the cable with a proper one.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 3.
3. Ensure that the input voltage of the master power module is proper.
a. Check whether the input voltage of the master power module is within the following
range:
DC power voltage: -36 V to -60V
AC power voltage:80 V to 280 V
YesSubstep b.
NoStep 4.
b. Replace the master power supply with a proper one.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 4.
4. Reset the board in accordance with the slot, shelf, and rack information in the Detail
Information dialog box. Refer to Reset Boards.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 5.
5. Replace the board in accordance with the slot, shelf, and rack information in the Detail
Information dialog box. 15 minutes, and check whether the alarm is cleared.

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YesEnd.
NoContact ZTE technical support.

5.53 198092265 Main power input power-cut alarm


Alarm Information
l Alarm code: 198092265
l Name: Main power input power-cut alarm
l Alarm severity: Major
l Alarm type: Equipment Alarm

Alarm Description
This alarm is reported when the system detects that main power input at dry contact is
abnormal.

Alarm Cause
1. The normally open or closed setting of the alarm related to the dry contact is not correctly
set.
2. The cable is not correctly connected or is faulty.
3. The input voltage of the master power supply is abnormal.
4. The Environmental Monitoring Unit (EMU) is faulty.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
Either the board or the system may not work properly. All services borne on the board are
interrupted.

Action
1. Check the dry contact setting.
a. Select Configuration ManagementManaged ElementDeviceBBU (such
as B8200). The corresponding tab is displayed. Select the dry contact, and
check whether the alarm setting is the same as that of the actually connected
dry contact device in accordance with the slot, shelf, and rack information in the
Detail Information dialog box.
YesStep 2.
No Substep b.

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b. Select Configuration ManagementManaged ElementDeviceBBU (such as


B8200). The corresponding tab is displayed. Select the dry contact, and modify
the alarm setting to be the same as that of the actually connected dry contact
device in accordance with the slot, shelf, and rack information in the Detail
Information dialog box.
c. Synchronize the configuration to the NE.
d. Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Check the cable connected to the dry contact.
a. Check whether the cable is correctly connected (for example, whether the interface
is secured).)
YesSubstep c.
NoSubstep b.
b. Reconnect the cable to the dry contact.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoSubstep c.
c. Check whether the cable is in good condition.
YesStep 3.
NoSubstep d.
d. Replace the cable with a proper one.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 3.
3. Ensure that the input voltag of the master power module is proper.
a. Check whether the input voltage of the master power module is within the following
range:
DC power voltage: -36 V to -60V
AC power voltage: 80 V to 280 V
YesSubstep b.
NoStep 4.
b. Replace the master power supply with a proper one.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.

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No Step 4.
4. Reset the board in accordance with the slot, shelf, and rack information in the Detail
Information dialog box. Refer to Reset Boards.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 5.
5. Replace the board in accordance with the slot, shelf, and rack information in the Detail
Information dialog box. 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

5.54 198092266 Under-voltage alarm of main power


input
Alarm Information
l Alarm code: 198092266
l Name: Under-voltage alarm of main power input
l Alarm severity: Major
l Alarm type: Equipment Alarm

Alarm Description
This alarm is reported when the system detects that main power input at dry contact is
abnormal.

Alarm Cause
1. The normally open or closed setting of the alarm related to the dry contact is not correctly
set.
2. The cable is not correctly connected or is faulty.
3. The input voltage of the master power supply is abnormal.
4. The Environmental Monitoring Unit (EMU) is faulty.

Impact
I. Impact on the equipment:
If the voltage is too low, the life of the equipment will be affected.
II. Impact on the services:
Either the board or the system may not work properly. All services borne on the board are
interrupted.

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Action
1. Check the dry contact setting.
a. Select Configuration ManagementManaged ElementDeviceBBU (such
as B8200). The corresponding tab is displayed. Select the dry contact, and
check whether the alarm setting is the same as that of the actually connected
dry contact device in accordance with the slot, shelf, and rack information in the
Detail Information dialog box.
YesStep 2.
No Substep b.
b. Select Configuration ManagementManaged ElementDeviceBBU (such as
B8200). The corresponding tab is displayed. Select the dry contact, and modify
the alarm setting to be the same as that of the actually connected dry contact
device in accordance with the slot, shelf, and rack information in the Detail
Information dialog box.
c. Synchronize the configuration to the NE.
d. Wait 15 minutes, and check whether the alarm is cleared.

YesEnd.
NoStep 2.
2. Check the cable connected to the dry contact.
a. Check whether the cable is correctly connected (for example, whether the interface
is secured).
Yes Substep c.
NoSubstep b.
b. Reconnect the cable to the dry contact.
Wait 15 minutes, and check whether the alarm is cleared.

YesEnd.
NoSubstep c.
c. Check whether the cable is in good condition.

YesStep 3.

NoSubstep d.
d. Replace the cable with a proper one.

Wait 15 minutes, and check whether the alarm is cleared.


YesEnd.

NoStep 3.
3. Ensure that the input voltag of the master power module is proper.

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a. Check whether the input voltage of the master power module is within the following
range:
DC power voltage: -36 V to -60V
AC power voltage: 80 V to 280 V
YesSubstep b.
NoStep 4.
b. Replace the master power supply with a proper one.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
No Step 4.
4. Reset the board in accordance with the slot, shelf, and rack information in the Detail
Information dialog box. Refer to Reset Boards.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 5.
5. Replace the board in accordance with the slot, shelf, and rack information in the Detail
Information dialog box. 15 minutes, and check whether the alarm is cleared.
YesEnd.
No -> Contact ZTE technical support.

5.55 198092267 General fault of main power


Alarm Information
l Alarm code: 198092267
l Name: General fault of main power
l Alarm severity: Major
l Alarm type: Equipment Alarm

Alarm Description
This alarm is reported when the system detects that the main power at dry contact is faulty.

Alarm Cause
1. The normally open or closed setting of the alarm related to the dry contact is not correctly
set.
2. The cable is not correctly connected or is faulty.
3. The master power supply is faulty.
4. The Environmental Monitoring Unit (EMU) is faulty.

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Impact
I. Impact on the equipment:
None.
II. Impact on the services:
1) If the alarm arises on the board, the system operation is not affected temporarily, but the
power supply may be exhausted if the board operates for a long time, causing the service
performance to be degraded or services to be interrupted.
2) If the alarm arises on the RRU, the system stops the operation of the power amplifier
unit, and All services operating on the RRU are interrupted.

Action
1. Check the dry contact setting.
a. Select Configuration ManagementManaged ElementDeviceBBU (such
as B8200). The corresponding tab is displayed. Select the dry contact, and
check whether the alarm setting is the same as that of the actually connected
dry contact device in accordance with the slot, shelf, and rack information in the
Detail Information dialog box.
YesStep 2.
No Substep b.
b. Select Configuration ManagementManaged ElementDeviceBBU (such as
B8200). The corresponding tab is displayed. Select the dry contact, and modify
the alarm setting to be the same as that of the actually connected dry contact
device in accordance with the slot, shelf, and rack information in the Detail
Information dialog box.
c. Synchronize the configuration to the NE.
d. Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Check the cable connected to the dry contact.
a. Check whether the cable to the dry contact is correctly connected (for example,
whether the interface is secured).
YesSubstep c.
NoSubstep b.
b. Reconnect the cable to the dry contact.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoSubstep c.

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c. Check whether the cable is in good condition.


Yes Step 3.
NoSubstep d.
d. Replace the cable with a proper one.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 3.
3. Reset the board in accordance with the slot, shelf, and rack information in the Detail
Information dialog box. Refer to Reset Boards.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 4.
4. Replace the master power supply with a proper one. 15 minutes, and check whether
the alarm is cleared.
YesEnd.
NoStep 5.
5. Replace the board in accordance with the slot, shelf, and rack information in the Detail
Information dialog box. 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact the customer service center.

5.56 198092268 PWR monitoring unit alarm


Alarm Information
l Alarm code: 198092268
l Name: PWR monitoring unit alarm
l Alarm severity: Minor
l Alarm type: Equipment Alarm

Alarm Description
This alarm is reported when PWR monitoring unit is abnormal.

Alarm Cause
1. The normally open or closed setting of the alarm related to the dry contact is not correctly
set.
2. The cable is not correctly connected or is faulty.
3. The PWR monitoring unit is damaged.

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Impact
I. Impact on the equipment:
None.
II. Impact on the services:
The PWR monitoring unit fails to report data properly, and service may be affected.

Action
1. Check the dry contact setting.
a. Select Configuration ManagementManaged ElementDeviceBBU (such
as B8200). The corresponding tab is displayed. Select the dry contact, and
check whether the alarm setting is the same as that of the actually connected
dry contact device in accordance with the slot, shelf, and rack information in the
Detail Information dialog box.
YesStep 2.
NoSubstep b.
b. Select Configuration ManagementManaged ElementDeviceBBU (such as
B8200). The corresponding tab is displayed. Select the dry contact, and modify
the alarm setting to be the same as that of the actually connected dry contact
device in accordance with the slot, shelf, and rack information in the Detail
Information dialog box.
c. Synchronize the configuration to the NE.
d. Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Check the cable connected to the dry contact.
a. Check whether the cable is correctly connected (for example, whether the interface
is secured).
YesSubstep c.
NoSubstep b.
b. Reconnect the cable to the dry contact.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoSubstep c.
c. Check whether the cable is in good condition.
YesStep 3.
NoSubstep d.

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d. Replace the cable with a proper one. 15 minutes, and check whether the alarm is
cleared.
YesEnd.
NoStep 3.
3. Replace the monitoring unit with a proper one. 15 minutes, and check whether the
alarm is cleared.
YesEnd.
NoContact ZTE technical support.

5.57 198092292 Optical fiber connection error


Alarm Information
l Alarm code: 198092292
l Name: Optical fiber connection error
l Alarm severity: Minor
l Alarm type: Equipment Alarm

Alarm Description
This alarm occurs when the optical fiber is connected incorrectly.

Alarm Cause
1. The optical fibers are crossly connected improperly.
2. The incorrect optical port is used.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
The services of cell associated to the optical port are interrupted.

Action
1. Select Configuration ManagementManaged Element -> DeviceRack
GraphTopology View. The Topology View tab is displayed.View the connection
relationship of the optical port in accordance with the optical port, slot, shelf, and rack
information in the Detail Information dialog box.
2. Reconnect the fiber in accordance with the connection relationship.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.

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NoContact ZTE technical support.

5.58 198092295 Device power down


Alarm Information
l Alarm code: 198092295
l Name: Device power down
l Alarm severity: Critical
l Alarm type: Equipment Alarm

Alarm Description
This alarm occurs when the device detects that the voltage is lower than the preset
threshold.

Alarm Cause
1. The mains is abnormal.
2. The external power supply device is faulty.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
Services are unavailable in the corresponding cell.

Action
1. Verify that the power-feeding lines of the device are in good condition.
a. Check whether the cables and connectors have broken circuits or poor contacts.
YesSubstep b.
NoStep 2.
b. Resolve the power line fault.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Resolve the external power device fault.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

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5.59 198092363 Faulty main power alarm


Alarm Information
l Alarm code: 198092363
l Name: Faulty main power alarm
l Alarm severity: Major
l Alarm type: Equipment Alarm

Alarm Description
This alarm is reported when the system detects that the main power at dry contact is faulty.

Alarm Cause
1. The normally open or closed setting of the alarm related to the dry contact is not correctly
set.
2. The cable is not correctly connected or is faulty.
3. The master power supply is faulty.
4. The Environmental Monitoring Unit (EMU) is faulty.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
1) If the alarm arises on a board, the system operation is not affected temporarily, but the
power supply may be exhausted if the board operates for a long time, causing the service
performance to be degraded or services to be interrupted.
2) If the alarm arises on an RRU, the system stops the PA operation, and All services
operating on the RRU are interrupted.

Action
1. Check the dry contact setting.
a. Select Configuration ManagementManaged ElementDeviceBBU (such
as B8200). The corresponding tab is displayed. Select the dry contact, and
check whether the alarm setting is the same as that of the actually connected
dry contact device in accordance with the slot, shelf, and rack information in the
Detail Information dialog box.
YesStep 2.
No Substep b.
b. Select Configuration ManagementManaged ElementDeviceBBU (such as
B8200). The corresponding tab is displayed. Select the dry contact, and modify

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the alarm setting to be the same as that of the actually connected dry contact
device in accordance with the slot, shelf, and rack information in the Detail
Information dialog box.
c. Synchronize the configuration to the NE.
d. Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Check the cable connected to the dry contact.
a. Check whether the cable is correctly connected (for example, whether the interface
is secured).)
YesSubstep c.
NoSubstep b.
b. Reconnect the cable to the dry contact.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoSubstep c.
c. Check whether the cable is in good condition.
YesStep 3.
NoSubstep d.
d. Replace the cable with a proper one.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 3.
3. Reset the board in accordance with the slot, shelf, and rack information in the Detail
Information dialog box. Refer to Reset Boards.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 4.
4. Replace the master power supply with a proper one. 15 minutes, and check whether
the alarm is cleared.
YesEnd.
NoStep 5.
5. Replace the board in accordance with the slot, shelf, and rack information in the Detail
Information dialog box. 15 minutes, and check whether the alarm is cleared.
YesEnd.

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NoContact ZTE technical support.

5.60 198092394 Several faulty rectifiers


Alarm Information
l Alarm code: 198092394
l Name: Several faulty rectifiers
l Alarm severity: Critical
l Alarm type: Equipment Alarm

Alarm Description
This alarm occurs when two or more than two rectifiers are faulty.

Alarm Cause
1. Multiple rectifiers are faulty.
2. The input air circuit breaker corresponding to the rectifier is disconnected.
3. One AC power phase is lost.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
The power load capacity is lowered, and the normal power supply to the base station is
affected. When the base station powers down, all the services on the base station are
affected.

Action
1. Check whether any related alarm exists.
a. Check whether any related alarm exists. If such an alarm exists, remove it based
on the corresponding handling suggestions. The related alarms are as follows:
198092117 Embedded power Rectifier Module Fault
198092082 Embedded power SMR Fan Fault
198092083 Embedded power SMR PFC Fault
198092084 Embedded power SMR Over-Vin Off
198092085 Embedded power SMR Under-Vin Off
198092086 Embedded power SMR H.T. Off
198092087 Embedded power SMR Env.H.T.Off

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198092088 Embedded power SMR Env.H.T


198092089 Embedded power SMR L.Vin
198092090 Embedded power SMR Fuse Broken
198092091 Embedded power SMR CommFail
b. Check whether the alarm is cleared.
YesEnd.

NoStep 2.
2. Check whether any AC voltage phase is lost.
a. Log in to the real-time information window of the embedded power monitoring
module, and check whether any AC input voltage phase is lost.
YesSubstep b.
NoStep 3.
b. Troubleshoot the AC input failure of the embedded power.
After 15 minutes, check whether the alarm is cleared.

YesEnd.
NoContact ZTE technical support.
3. Replace the rectifier where the alarm is located. 15 minutes, check whether the alarm
is cleared.
YesEnd.
No Contact ZTE technical support.

5.61 198092426 The GNSS cascading clock is faulty


Alarm Information
l Alarm code: 198092426
l Name: The GNSS cascading clock is faulty
l Alarm severity: Major
l Alarm type: Equipment Alarm

Alarm Description
In Global Navigation Satellite System (GNSS) cascading reference clock source mode,
this alarm occurs when the link fails to operate properly or satellite searching fails.

Alarm Cause
1. The GNSS information channel between the upper-level board and the local board is
abnormal.

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2. The satellite search by the upper-level board is abnormal due to an open or short circuit
of the GPS antenna and feeder, or the received satellite signal is weaker than the set
searching threshold.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
Some or all of the services on the base station are blocked.

Action
Perform the following operations based on the additional alarm information in alarm details:
Satellite search failed or 1PPS is lost:
1. According to network planning, check whether the following alarms exist on the
upper-level equipment of the GNSS cascading clock:
198096835 GNSS receiver fault
198096836 GNSS antenna feeder link fault
198096837 GNSS receiver satellite searching fault
YesStep 2.
NoContact the customer service center.
2. Handle the alarms according to corresponding suggestions.
3. After 15 minutes, check whether the alarm is cleared.
YesEnd.
No Contact ZTE technical support.
The serial port of the GNSS cascading clock source cannot receive any message:
1. According to network planning, check whether the GNSS cascading clock parameters
are configured correctly in the same-level and upper-level BBUs.
a. Check whether the reference clock source planned for this base station contains
the GNSS cascading clock.
Yes Substep e.
NoSubstep b.
b. Select Configuration Management -> Managed ElementDeviceB8200, and
confirm the main control board slot (slot 1 or slot 2) is configured for the reference
clock source. Select ClockDevice SetClock Device, and delete the GNSS
cascading reference clock source of the local base station .
c. Synchronize the configurations to the corresponding NE.
d. After 15 minutes, check whether the alarm is cleared.

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YesEnd.
NoContact ZTE technical support.
e. Select Configuration ManagementManaged ElementDeviceB8200, and
confirm the main control board slot (slot 1 or slot 2) configured for the reference
clock source. Select ClockDevice Set, and check whether the configured
cascading clock output mode is GNSS cascading output.
YesStep 2.
NoSubstep f.
f. Select Configuration ManagementManaged ElementDeviceB8200, and
confirm the main control board slot (slot 1 or slot 2) is configured for the reference
clock source. Select ClockDevice Set, and change the configured cascading
clock output mode to GNSS cascading output.
g. Synchronize the configurations to the corresponding NE.
h. After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Check whether the GNSS cascading clock cable is securely connected.
YesStep 4.
No Step 3.
3. Connect the cable correctly.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
No Step 4.
4. Change a cable.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 5.
5. Reset the board based on the Rack Number, Shelf Number and Slot Number in alarm
details. Refer to Reset Boards.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 6.
6. Replace the board in accordance with the Rack Number, Shelf Number and Slot
Number in alarm details. 15 minutes, check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

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5.62 198092435 Inter-subrack Ethernet link broken in


stack mode
Alarm Information
l Alarm code: 198092435
l Name: Inter-subrack Ethernet link broken in stack mode
l Alarm severity: Major
l Alarm type: Equipment Alarm

Alarm Description
This alarm occurs when the inter-subrack Ethernet link (ETH1) is broken in stack mode.

Alarm Cause
1. The network cable is not connected properly.
2. The network cable is damaged.
3. The interface modes of the master and slave shelves are different.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
All the services on the slave shelf are blocked.

Action
1. Check whether the stack Ethernet cables are connected properly.
a. Check whether the stack Ethernet cables are connected properly.
YesStep 2.
NoSubstep b.
b. Connect the Ethernet cables properly.
Wait 15 minutes and check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Replace the stack Ethernet cables.
Wait 15 minutes and check whether the alarm is cleared.
YesEnd.
No Step 3.

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3. Check whether the operation modes of the network ports of the two stack shelves are
the same.
a. Select Configuration ManagementManaged ElementTransmission
NetworkUMTSPhysical HostingPhysical Layer Port, and check whether
the operation modes are the same.
YesContact the customer service center.
NoSubstep b.
b. Set the operation modes of the network ports to self-adaptive.
c. Synchronize the configurations to the corresponding NE.
d. After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

5.63 198092447 Unbalanced AC phase voltage of


built-in power
Alarm Information
l Alarm code: 198092447
l Name: Unbalanced AC phase voltage of built-in power
l Alarm severity: Major
l Alarm type: Equipment Alarm

Alarm Description
This alarm occurs when the AC phase voltage is not balanced.

Alarm Cause
1. The AC power network is faulty.
2. The monitoring unit is faulty.

Impact
I. Impact on the equipment:
When the difference between phase-to-neutral voltages is too large, equipment life may
be affected.
II. Impact on the services:
When the rectifier output is abnormal, the normal power supply to the base station is
affected. Some of the services on the base station may be blocked, or service quality
may be affected.

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Action
1. Check whether a difference between AC phase-to-neutral voltages is higher than the
AC imbalance threshold.
a. Log in to the real-time information window of the embedded power monitoring
module, and check the AC phase-to-neutral voltage values, and calculate the
differences.
b. Check whether a difference between AC phase-to-neutral voltages is higher than
the AC imbalance threshold (default: 55 V).
YesSubstep c.

NoStep 2.
c. Troubleshoot the AC input failure of the embedded power.
d. After 15 minutes, check whether the alarm is cleared.

YesEnd.
No Step 2.
2. Replace the monitoring unit. 15 minutes, check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

5.64 198092449 Missing AC phase voltage of built-in


power
Alarm Information
l Alarm code: 198092449
l Name: Missing AC phase voltage of built-in power
l Alarm severity: Major
l Alarm type: Equipment Alarm

Alarm Description
This alarm occurs when an AC phase lacks.

Alarm Cause
1. The AC input cable is disconnected.
2. The AC transducer is not connected properly or the transducer is damaged.

3. The socket of the monitoring unit does not have good contact or is disconnected.

4. The monitoring unit is faulty.

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Impact
I. Impact on the equipment:
None.
II. Impact on the services:
The rectifier cannot operate normally, and the normal power supply to the base station is
affected. When the base station powers down, all the services on the base station are
affected.

Action
1. Check the connection of the AC input cable.
a. Check whether the connection of the AC input cable is correct.
YesStep 2.
NoSubstep b.
b. Connect the AC input cable properly.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Check whether the detection cable of the AC transducer is not disconnected.
a. Check whether the detection cable of the AC transducer is not disconnected.
YesSubstep b.
NoStep 3.
b. Reconnect or replace the cable.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 3.
3. Check whether the monitoring unit is properly connected.
a. Check whether the monitoring unit is properly connected.
YesStep 4.
NoSubstep b.
b. Connect the monitoring unit properly.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 4.
4. Replace the monitoring unit. 15 minutes, check whether the alarm is cleared.
YesEnd.

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NoContact ZTE technical support.

5.65 198092450 Battery low-voltage cut-off of built-in


power
Alarm Information
l Alarm code: 198092450
l Name: Battery low-voltage cut-off of built-in power
l Alarm severity: Critical
l Alarm type: Equipment Alarm

Alarm Description
This alarm occurs when the battery voltage is lower than the preset voltage threshold for
battery power-down and all loads are powered down.

Alarm Cause
1. The voltage of the battery is lower than the power-off voltage threshold of the battery.
2. The socket of the monitoring unit is not in good contact or the cable of the monitoring
unit is disconnected.
3. The monitoring unit is faulty.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
If all the batteries are powered off and the AC power supply is powered off, all the services
on the base station are interrupted.

Action
1. Verify that related alarms are cleared.
a. Check whether any related alarm exists. Clear any alarm according to the
corresponding handling suggestions. Related alarm is as follows:
Embedded power AC Power Off (198092074)
b. Check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Check the status of the switch of the manual power-off device.

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a. Check whether the switch of the manual power-off device is in automatic or


connected status.
YesStep 3.
No Substep b.
b. Adjust the status of the switch of the manual power-off device to automatic or
connected.
Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
No Step 3.
3. Verify that the cable of the power-off DC contactor of the battery is secured or is
properly connected.
a. Check whether the cable of the power-off DC contactor of the battery is not secured
or is broken.
YesSubstep b.
NoStep 4.
b. Re-connect or replace the cable.
Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
No Step 4.
4. Verify that the power-off DC contactor of the battery is in good condition.
a. Measure the voltages on both ends of the coil, and check whether the voltage
value is close to 0V.
YesSubstep b.
NoStep 5.
b. Replace the power-off DC contactor of the battery.
Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
No Step 5.
5. Verify that the monitoring unit is properly connected.
a. Check whether the monitoring unit is properly connected.
YesStep 6.
NoSubstep b.
b. Connect the monitoring unit properly.
Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.

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NoStep 6.
6. Replace the monitoring unit. for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

5.66 198092451 Broken LLVD1 branch E of built-in


power
Alarm Information
l Alarm code: 198092451
l Name: Broken LLVD1 branch E of built-in power
l Alarm severity: Major
l Alarm type: Equipment Alarm

Alarm Description
This alarm occurs when the extended branch of Load Low Voltage Disconnect 1 (LLVD1)
is broken.

Alarm Cause
1. The fuse of the LLVD1 extended branch blows (or is broken).
2. The detection cable of the LLVD1 extended branch is broken or is not in good contact.
3. The socket of the monitoring unit is not in good contact or the monitoring unit is
disconnected.
4. The monitoring unit is damaged.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
All devices connected to the branch power down, and all or some of the services on the
base station may be interrupted.

Action
1. Verify that there are no short circuits among the load circuits.
a. Check whether there are short circuits among the load circuits.
YesSubstep b.
NoStep 2.

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b. Troubleshoot the short circuits.


After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Verify that the capacity of the battery corresponding to the fuse is properly configured.
a. Select CtrlSetup ParaSys ParaBat.1 Cap., and check the battery capability
configuration.
b. Check whether the capacity of the battery matches the specifications of the fuse.
YesStep 3.
NoSubstep c.
c. Modify the configuration of the battery capacity and replace the fuse.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 3.
3. Verify that the circuit detection cable is not disconnected or broken.
a. Check whether the circuit detection cable is disconnected or broken.
YesSubstep b.
NoStep 4.
b. Reconnect or replace the cable.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 4.
4. Verify that the monitoring unit is properly connected.
a. Check whether the monitoring unit is properly connected.
YesStep 5.
NoSubstep b.
b. Connect the monitoring unit properly.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 5.
5. Replace the monitoring unit. 15 minutes, check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

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5.67 198092452 Broken LLVD1 branch of built-in power


Alarm Information
l Alarm code: 198092452
l Name: Broken LLVD1 branch of built-in power
l Alarm severity: Major
l Alarm type: Equipment Alarm

Alarm Description
This alarm occurs when the LLVD1 branch is broken.

Alarm Cause
1. The fuse of the LLVD1 branch blows (or is broken).
2. The detection cable of the LLVD1 branch is broken or is not in good contact.
3. The socket of the monitoring unit is not in good contact or the monitoring unit is
disconnected.
4. The monitoring unit is damaged.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
All devices connected to the branch power down, and all or some of the services on the
base station may be interrupted.

Action
1. Verify that there are no short circuits among the load circuits.
a. Check whether there are short circuits among the load circuits.
YesSubstep b.
NoStep 2.
b. Troubleshoot the short circuits.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Verify that the capacity of the battery corresponding to the fuse is properly configured.
a. Select CtrlSetup ParaSys ParaBat.1 Cap., and check the battery capability
configuration.

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b. Check whether the capacity of the battery matches the specifications of the fuse.
YesStep 3.
NoSubstep c.
c. Modify the configuration of the battery capacity and replace the fuse.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 3.
3. Verify that the preset circuit breaker threshold is appropriate.
a. Select Setup ParaAlarm Para, and check the circuit breaker threshold.
b. Check whether the preset circuit breaker threshold (default: 0.5 V) is appropriate.
YesStep 4.
NoSubstep c.
c. Modify the circuit breaker threshold to the default value.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 4.
4. Verify that the circuit detection cable is not disconnected or broken.
a. Check whether the circuit detection cable is disconnected or broken.
YesSubstep b.
NoStep 5.
b. Reconnect or replace the cable.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 5.
5. Verify that the monitoring unit is properly connected.
a. Check whether the monitoring unit is properly connected.
YesStep 6.
NoSubstep b.
b. Connect the monitoring unit properly.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 6.
6. Replace the monitoring unit. 15 minutes, check whether the alarm is cleared.
Yes End.

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NoContact ZTE technical support.

5.68 198092453 Broken LLVD2 branch E of built-in


power
Alarm Information
l Alarm code: 198092453
l Name: Broken LLVD2 branch E of built-in power
l Alarm severity: Major
l Alarm type: Equipment Alarm

Alarm Description
This alarm occurs when the LLVD2 branch is broken.

Alarm Cause
1. The fuse of the LLVD2 extended branch blows (or is broken).
2. The detection cable of the LLVD2 extended branch is broken or is not in good contact.
3. The socket of the monitoring unit is not in good contact or the monitoring unit is
disconnected.
4. The monitoring unit is damaged.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
All devices connected to the branch power down, and all or some of the services on the
base station may be interrupted.

Action
1. Verify that there are no short circuits among the load circuits.
a. Check whether there are short circuits among the load circuits.
YesSubstep b.
NoStep 2.
b. Troubleshoot the short circuits.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 2.

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2. Verify that the capacity of the battery corresponding to the fuse is properly configured.
a. Select CtrlSetup ParaSys ParaBat.1 Cap., and check the battery capability
configuration.
b. Check whether the capacity of the battery matches the specifications of the fuse.
YesStep 3.
NoSubstep c.
c. Modify the configuration of the battery capacity and replace the fuse.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 3.
3. Verify that the preset circuit breaker threshold is appropriate.
a. Select Setup ParaAlarm Para, and check the circuit breaker threshold.
b. Check whether the preset circuit breaker threshold (default: 0.5 V) is appropriate.
YesStep 4.
NoSubstep c.
c. Modify the circuit breaker threshold to the default value.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 4.
4. Verify that the circuit detection cable is not disconnected or broken.
a. Check whether the circuit detection cable is disconnected or broken.
YesSubstep b.
NoStep 5.
b. Reconnect or replace the cable.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 5.
5. Verify that the monitoring unit is properly connected.
a. Check whether the monitoring unit is properly connected.
YesStep 6.
NoSubstep b.
b. Connect the monitoring unit properly.
After 15 minutes, check whether the alarm is cleared.
YesEnd.

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NoStep 6.
6. Replace the monitoring unit. 15 minutes, check whether the alarm is cleared.
Yes End.
NoContact ZTE technical support.

5.69 198092454 Broken battery cut-off branch E of


built-in power
Alarm Information
l Alarm code: 198092454
l Name: Broken battery cut-off branch E of built-in power
l Alarm severity: Major
l Alarm type: Equipment Alarm

Alarm Description
This alarm occurs when the battery power-down extended branch is broken.

Alarm Cause
1. The fuse of the battery power-down extended branch blows (or is broken).
2. The detection cable of the battery power-down extended branch is broken or is not in
good contact.
3. The socket of the monitoring unit is not in good contact or the monitoring unit is
disconnected.
4. The monitoring unit is damaged.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
All devices connected to the branch power down, and all or some of the services on the
base station may be interrupted.

Action
1. Verify that there are no short circuits among the load circuits.
a. Check whether there are short circuits among the load circuits.
YesSubstep b.
NoStep 2.

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b. Troubleshoot the short circuits.


After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Verify that the capacity of the battery corresponding to the fuse is properly configured.
a. Select CtrlSetup ParaSys ParaBat.1 Cap., and check the battery capability
configuration.
b. Check whether the capacity of the battery matches the specifications of the fuse.
YesStep 3.
NoSubstep c.
c. Modify the configuration of the battery capacity and replace the fuse.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 3.
3. Verify that the preset circuit breaker threshold is appropriate.
a. Select Setup ParaAlarm Para, and check the circuit breaker threshold.
b. Check whether the preset circuit breaker threshold (default: 0.5 V) is appropriate.
YesStep 4.
NoSubstep c.
c. Modify the circuit breaker threshold to the default value.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 4.
4. Verify that the circuit detection cable is not disconnected or broken.
a. Check whether the circuit detection cable is disconnected or broken.
YesSubstep b.
NoStep 5.
b. Reconnect or replace the cable.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 5.
5. Verify that the monitoring unit is properly connected.
a. Check whether the monitoring unit is properly connected.
YesStep 6.

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NoSubstep b.
b. Connect the monitoring unit properly.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 6.
6. Replace the monitoring unit. 15 minutes, check whether the alarm is cleared.
Yes End.
NoContact ZTE technical support.

5.70 198092455 Broken battery cut-off branch of


built-in power
Alarm Information
l Alarm code: 198092455
l Name: Broken battery cut-off branch of built-in power
l Alarm severity: Major
l Alarm type: Equipment Alarm

Alarm Description
This alarm occurs when the battery power-down branch is broken.

Alarm Cause
1. The fuse of the battery power-down branch blows (or is broken).
2. The detection cable of the battery power-down branch is broken or is not in good contact.
3. The socket of the monitoring unit is not in good contact or the monitoring unit is
disconnected.
4. The monitoring unit is damaged.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
All devices connected to the branch power down, and all or some of the services on the
base station may be interrupted.

Action
1. Verify that there are no short circuits among the load circuits.

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a. Check whether there are short circuits among the load circuits.
YesSubstep b.
NoStep 2.
b. Troubleshoot the short circuits.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Verify that the capacity of the battery corresponding to the fuse is properly configured.
a. Select CtrlSetup ParaSys ParaBat.1 Cap., and check the battery capability
configuration.
b. Check whether the capacity of the battery matches the specifications of the fuse.
YesStep 3.
NoSubstep c.
c. Modify the configuration of the battery capacity and replace the fuse.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 3.
3. Verify that the preset circuit breaker threshold is appropriate.
a. Select Setup ParaAlarm Para, and check the circuit breaker threshold.
b. Check whether the preset circuit breaker threshold (default: 0.5 V) is appropriate.
YesStep 4.
NoSubstep c.
c. Modify the circuit breaker threshold to the default value.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 4.
4. Verify that the circuit detection cable is not disconnected or broken.
a. Check whether the circuit detection cable is disconnected or broken.
YesSubstep b.
NoStep 5.
b. Reconnect or replace the cable.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 5.

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5. Verify that the monitoring unit is properly connected.


a. Check whether the monitoring unit is properly connected.
YesStep 6.
NoSubstep b.
b. Connect the monitoring unit properly.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 6.
6. Replace the monitoring unit. 15 minutes, check whether the alarm is cleared.
Yes End.
NoContact ZTE technical support.

5.71 198092456 Abnormal battery current of built-in


power
Alarm Information
l Alarm code: 198092456
l Name: Abnormal battery current of built-in power
l Alarm severity: Minor
l Alarm type: Equipment Alarm

Alarm Description
This alarm occurs when the battery current is abnormal.

Alarm Cause
The monitoring unit is faulty.

Impact
I. Impact on the equipment:
Batteries may be overcharged or undercharged, and the battery life will be affected.
II. Impact on the services:
If the base station depends on the power supply of the batteries, all or some of the services
on the base station may be interrupted.

Action
Replace the monitoring unit.
After 15 minutes, check whether the alarm is cleared.

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YesEnd.
NoContact ZTE technical support.

5.72 198092458 Abnormal battery of built-in power


Alarm Information
l Alarm code: 198092458
l Name: Abnormal battery of built-in power
l Alarm severity: Critical
l Alarm type: Equipment Alarm

Alarm Description
This alarm occurs when the battery is abnormal.

Alarm Cause
1. The battery is not correctly installed.
2. The capacity of the battery is not enough, or the battery is undercharged.
3. The socket of the monitoring unit is not in good contact or the monitoring unit is
disconnected.
4. The monitoring unit is damaged.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
If the power of the battery is insufficient, all the services on the base station may be
interrupted.

Action
1. Verify that the configured battery capacity matches that of the installed battery.
a. Select CtrlSetup ParaSys ParaBat.1 Cap., and check the configured battery
capability.
b. Check whether the configured battery capacity matches that of the installed
battery.
YesStep 2.
NoSubstep c.
c. Configure the battery capacity to the nominal capacity of the installed battery.
d. Retest the battery capacity after the battery is fully charged.

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After 15 minutes, check whether the alarm is cleared.


YesEnd.
NoStep 2.
2. Verify that the battery is properly installed.
a. Check whether the battery is properly installed.
YesStep 3.

NoSubstep b.
b. Reinstall the battery.
c. Retest the battery capacity after the battery is fully charged.
After 15 minutes, check whether the alarm is cleared.

YesEnd.
NoStep 3.
3. Verify that the monitoring unit is properly connected.
a. Check whether the monitoring unit is properly connected.
YesStep 4.
NoSubstep b.
b. Connect the monitoring unit properly.

c. Retest the battery capacity after the battery is fully charged.


After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 4.
4. Replace the battery and retest the battery capacity after the battery is fully charged.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 5.

5. Replace the monitoring unit and retest the battery capacity after the battery is fully
charged. 15 minutes, check whether the alarm is cleared.
YesEnd.

NoContact ZTE technical support.

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5.73 198092459 Abnormal input dry contact of built-in


power
Alarm Information
l Alarm code: 198092459
l Name: Abnormal input dry contact of built-in power
l Alarm severity: Critical
l Alarm type: Equipment Alarm

Alarm Description
This alarm occurs when the input dry contact is abnormal.

Alarm Cause
1. The external device is faulty.
2. The monitoring unit is faulty.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
All or some of the services on this base station may be interrupted, or the service quality
may be affected.

Action
1. Verify that the device connected to the input dry contact can operate normally.
a. Check whether the device connected to the input dry contact can operate normally.

YesStep 2.
NoSubstep b.
b. Troubleshoot the external device.

After 15 minutes, check whether the alarm is cleared.

YesEnd.
NoStep 2.

2. Replace the monitoring unit. 15 minutes, check whether the alarm is cleared.
Yes End.

NoContact ZTE technical support.

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5.74 198092460 High-temperature cut-off of built-in


power
Alarm Information
l Alarm code: 198092460
l Name: High-temperature cut-off of built-in power
l Alarm severity: Critical
l Alarm type: Equipment Alarm

Alarm Description
This alarm occurs when the environment temperature is higher than the preset
high-temperature threshold for power-down and the battery stops working.

Alarm Cause
1. The battery temperature is higher than that in high temperature state.
2. The temperature sensor of the battery is faulty.
3. The socket of the monitoring unit is not in good contact or the monitoring unit is
disconnected.
4. The monitoring unit is faulty.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
The normal power supply to the base station may be affected. If the base station powers
down, all the services on the base station may be interrupted.

Action
1. Verify that the battery temperature is lower than that in high temperature state.
a. Log in to the real-time information window of the embedded power monitoring
module, and check the temperature of the battery.
b. Check whether the battery temperature is higher than that in high temperature
state (default: 50 ).
YesSubstep c.
NoStep 2.
c. Improve the ventilation (for example, ensuring the proper functioning of air
conditioners and high-power heating devices).
d. Wait 15 minutes and check whether the alarm is cleared.

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YesEnd.
NoStep 2.
2. Check the cable to the temperature sensor of the battery.
a. Check whether the cable to the temperature sensor of the battery is disconnected
or broken.
YesSubstep b.
NoStep 3.
b. Reconnect or replace the cable.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
No Step 3.
3. Replace the temperature sensor of the battery.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 4.
4. Verify that the monitoring unit is properly connected.
a. Check whether the monitoring unit is properly connected.
YesStep 5.
NoSubstep b.
b. Connect the monitoring unit properly.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
No Step 5.
5. Replace the monitoring unit. 15 minutes, check whether the alarm is cleared.
YesEnd.
No Contact ZTE technical support.

5.75 198092461 Failure in frame synchronization


between BBU subracks
Alarm Information
l Alarm code: 198092461
l Name: Failure in frame synchronization between BBU subracks
l Alarm severity: Minor
l Alarm type: Equipment Alarm

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Alarm Description
This alarm occurs when frame synchronization between BBU subracks fails.

Alarm Cause
The clock phase provided by the main control board does not satisfy the inter-shelf IQ data
sharing requirement.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
The IQ data between shelves is not properly accumulated, and all the services on the slave
shelf are interrupted.

Action
1. Verify that the operating mode of the base station is configured as planned.
a. Select Configuration Management -> Managed ElementDevice, and
double-click Device. The Physical View and Topology View are displayed. Click
Back to List to enter the equipment list window. Check whether the stack mode
of BBU shelves is configured as planned.
YesStep 2.
NoSubstep b.
b. Modify the stack mode of BBU shelves as planned.
Wait for 30 minutes, and check whether the alarm is cleared.
YesEnd.
No Step 2.
2. Remove and re-install the stack clock cable.
Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 3.
3. Replace the stack clock cable. for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 4.
4. Verify that the IQ optical fiber of the cross shelf is of the proper length.
a. Check whether the length of the IQ optical fiber of the cross shelf is longer than
10 m.
YesSubstep b.

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NoContact the customer service center.


b. Shorten the length of the optical fiber.
Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

5.76 198092550~198092599 User-defined dry contact


alarm
Alarm Information
l Alarm code: 198092550~198092599
l Name: User-defined dry contact alarm
l Alarm severity: Minor
l Alarm type: Equipment Alarm

Alarm Description
When there is a fault on the User-defined dry contact, the alarm is reported.

Alarm Cause
1. The normally open or closed setting of the alarm related to the dry contact is not correctly
set.
2. The cable is not correctly connected or is faulty.
3. The dry contact device is faulty.

Impact
I. Impact on the equipment:
Operation of other equipment may be affected depending on the connected devices.
II. Impact on the services:
Services may be affected depending on the connected devices.

Action
1. Check the dry contact setting.
a. Select Configuration ManagementManaged ElementDeviceBBU (such
as B8200). The corresponding tab is displayed. Select the dry contact, and
check whether the alarm setting is the same as that of the actually connected
dry contact device in accordance with the slot, shelf, and rack information in the
Detail Information dialog box.
YesStep 2.

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No Substep b.
b. Select Configuration ManagementManaged ElementDeviceBBU (such as
B8200). The corresponding tab is displayed. Select the dry contact, and modify
the alarm setting to be the same as that of the actually connected dry contact
device in accordance with the slot, shelf, and rack information in the Detail
Information dialog box.
c. Synchronize the configuration to the NE.
d. Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Check the cable connected to the dry contact.
a. Check whether the cable is correctly connected (for example, whether the interface
is secured).
Yes Substep c.
NoSubstep b.
b. Reconnect the cable to the dry contact.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoSubstep c.
c. Check whether the cable is in good condition.
YesStep 3.
NoSubstep d.
d. Replace the cable with a proper one. 15 minutes, and check whether the alarm is
cleared.
YesEnd.
NoStep 3.
3. Check the dry contact device.
a. Check whether the connected device is faulty (for the detailed procedure, refer to
the instructions of the connected device).
YesSubstep b.
NoStep 4.
b. Resolve the fault in accordance with the instructions of the external device.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
No Step 4.

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4. Reset the board in accordance with the slot, shelf, and rack information in the Detail
Information dialog box. Refer to Reset Boards.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 5.
5. Replace the board in accordance with the slot, shelf, and rack information in the Detail
Information dialog box. 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

5.77 198096830 Too large phase difference between


clock sources
Alarm Information
l Alarm code: 198096830
l Name: Too large phase difference between clock sources
l Alarm severity: Warning
l Alarm type: Equipment Alarm

Alarm Description
This alarm occurs when the phase difference between the active clock source and the first
standby clock source exceeds the preset threshold.

Alarm Cause
1. The clock source is interfered.
2. The delay of the clock source introduction device is not properly configured.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
If the first standby clock source of the base station is the same as the active clock source of
the adjacent base station, both base stations may interfere with each other and the service
quality is affected.

Action
1. Verify that the clock source contains any built-in GNSS, external front panel GNSS or
external backplane GNSS.

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a. Check whether the clock source contains any built-in GNSS, external front panel
GNSS or external backplane GNSS according to the additional alarm information
in the alarm details.
YesSubstep b.
NoStep 2.
b. Select Configuration ManagementManaged NEDeviceCabinet (for
example, B8200), and check the main control board slot (slot 1 or slot 2)
configured for the clock reference source. Select ClockDevice SetClock
Device, and check whether the length of the GNSS antenna feeder cable is
configured according to the actual conditions.
YesStep 2.
NoSubstep c.
c. Modify the length of the GNSS antenna feeder cable to the actual values.
d. Synchronize the configurations to the corresponding NE.
e. Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Verify that the clock source contains GNSS built in the RRU.
a. Check whether the clock source contains GNSS built in RRU according to the
additional alarm information in the alarm details.
YesSubstep b.
NoStep 3.
b. Select Configuration ManagementManaged ElementDeviceCabinet (for
example, RRU)GNSS Device Set -> GNSS Set, and check whether the
length of the GNSS antenna feeder cable is configured according to the actual
conditions.
Yes Step 3.
NoSubstep c.
c. Modify the length of the GNSS antenna feeder cable to the actual values.
d. Synchronize the configurations to the corresponding NE.
e. Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
No Step 3.
3. Verify that the clock source contains 1PPS+TOD or 1PPS+TOD backup.
a. Check whether the clock source contains 1PPS+TOD or 1PPS+TOD backup
according to the additional alarm information in the alarm details.

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YesSubstep b.
NoStep 4.
b. Select Configuration ManagementManaged NEDevice -> Cabinet (for
example, B8200), and check the main control board slot (slot 1 or slot 2)
configured for the clock reference source. Select ClockDevice SetClock Device,
and check whether the Cascade cable length and Fixed delay compensation are
configured according to the actual conditions.
YesStep 4.
NoSubstep c.
c. Modify the Cascade cable length and Fixed delay compensation to the actual
values.
d. Synchronize the configurations to the corresponding NE.
e. Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 4.
4. Verify that the clock source contains SyncE+1588.
a. Check whether the clock source contains SyncE+1588 according to the additional
alarm information in the alarm details.
YesSubstep b.
NoStep 5.
b. Select Configuration ManagementManaged NEDeviceCabinet (for
example, B8200), and check the main control board slot (slot 1 or slot 2)
configured for the clock reference source. Select ClockDevice SetClock
Device, and check whether the Fixed delay compensation is configured the same
as the actual conditions.
YesStep 5.
NoSubstep c.
c. Modify the Fixed delay compensation to the actual value.
d. Synchronize the configurations to the corresponding NE.
e. Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 5.
5. Verify that the clock source contains the backplane 1PPS+TOD.
a. Check whether the clock source contains the backplane 1PPS+TOD according to
the additional alarm information in the alarm details.
YesSubstep b.

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NoStep 6.
b. Select Configuration ManagementManaged ElementDeviceCabinet (for
example, B8200), and check the slot on the UCI board (slot 5 or slot 7). Select
GNSS Device SetGNSS Set, and check whether the length of the GNSS
antenna feeder cable is configured according to the actual conditions.
YesStep 6.
NoSubstep c.
c. Modify the length of the GNSS antenna feeder cable to the actual values.
d. Synchronize the configurations to the corresponding NE.
e. Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
No Step 6.
6. Verify that the clock source contains any built-in GNSS, external front plane GNSS,
external backplane GNSS, GNSS built in RRU or backplane 1PPS+TOD.
a. Check whether the clock source contains any built-in GNSS, external front panel
GNSS, external backplane GNSS, GNSS built in RRU or backplane 1PPS+TOD
according to the additional alarm information in the alarm details.
YesSubstep b.
NoContact the customer service center.
b. Check whether there is any GNSS interference source in the neighboring
environment by using a frequency sweeper.
YesSubstep c.
No Contact ZTE technical support.
c. Clear the interference source.
d. Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

5.78 198096831 1588 clock source fault


Alarm Information
l Alarm code: 198096831
l Name: 1588 clock source fault
l Alarm severity: Minor
l Alarm type: Equipment Alarm

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Alarm Description
This alarm occurs when the 1588 clock source is unavailable or the link is faulty.

Alarm Cause
1. There is no 1588 clock link channel available.
2. It is impossible to communicate with master clock of the link.
3. The link encounters a serious network congestion problem.
4. When the standard message format is enabled, it is impossible to trace master clock
source of the link.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
If only clock 1588 is configured as the clock reference source, and if packets get lost for a
long time, soft switch cannot be guaranteed, and the services on this base station may be
blocked and service quality is affected.

Action
1. Check whether any related alarm exists.
a. Check whether any related alarm exists. If such an alarm exists, remove it based
on the corresponding handling suggestion. The related alarm is as follows:
198098252 The physical Ethernet link is broken
b. Check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Select Diagnosis Test and query clock 1588 to check whether the packet loss rate,
clock level, and traceable clock are abnormal.
If the packet loss rate is not in normal status:
a. Check whether the packet loss rate is almost 100%.
YesStep 3.
NoSubstep b.
b. Ask the corresponding maintenance personnel to remove the fault.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 3.

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If the clock level/traceable clock information is abnormal:


Ask the corresponding maintenance personnel to remove the fault.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 3.
3. Check whether the IP clock parameters are configured correctly.

a. Select Configuration ManagementManaged ElementTransmission


NetworkUMTSIP ClockIP Clock Parameters and check whether the
network protocol, IP clock transmission mode, and the synchronization server
address are the same as planned.
YesContact the customer service center.
NoSubstep b.
b. Modify them to the settings as planned.
c. Synchronize the configurations to the corresponding NE.

d. After 15 minutes, check whether the alarm is cleared.


YesEnd.
NoContact ZTE technical support.

5.79 198096835 GNSS receiver fault


Alarm Information
l Alarm code: 198096835
l Name: GNSS receiver fault
l Alarm severity: Major
l Alarm type: Equipment Alarm

Alarm Description
l This alarm occurs when the inner GNSS receiver has a fault or is unavailable.
l This alarm occurs in one of the following conditions when the external front panel or
external backplane GNSS reference source is configured:
The RGPS receiver is powered off.

The receiver is faulty or the link to the external front panel GNSS receiver is
interrupted.
The temperature of the RGPS receiver is abnormal.

The main control board detects that the receiver mode read from the hardware is
inconsistent with that configured on the OMC.

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Alarm Cause
1. The GNSS receiver is damaged or the link connected with the receiving unit is abnormal.
2. The RGPS receiver is powered off.
3. The environmental temperature exceeds the threshold or the temperature sensor is
faulty.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
The processing capability of the board is reduced. Some functions cannot operate
properly. In serious cases, wireless links cannot be established, and all or some of the
services on this board may be blocked, and service quality is affected.

Action
Perform the following operations based on the additional alarm information in alarm details:
l Inner GNSS receiver communication failure/1PPS of Inner GNSS receiver is lost:
1. Reset the board based on the Rack Number, Shelf Number and Slot Number in
alarm details. Refer to Reset Boards.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Replace the board in accordance with the Rack Number, Shelf Number and Slot
Number in alarm details. 15 minutes, check whether the alarm is cleared.
YesEnd.
NoContact the customer service center.
l The external front panel RGPS receiver is powered off/The external backplane RGPS
receiver is powered off:
Switch on power supply of the RGPS receiver on the front or back panel.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoContact the customer service center.
l The external front panel GNSS receiver communication failure/1PPS of the external
front panel GNSS receiver is lost:
1. Select Configuration ManagementManaged ElementDeviceB8200, and
confirm the main control board slot (slot 1 or slot 2) configured for the reference
clock source. Select ClockDevice SetClock Device, check the GNSS receiver
type, for example, external BeiDou receiver, RGPS, UCI_RGPS, or USR1_A.

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2. Perform the corresponding operations for different receivers:


External BeiDou receiver:
a. Check whether the BeiDou receiver is powered off.
YesSubstep b
NoSubstep c.
b. Switch on power supply of the receiver.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoSubstep c.
c. Check whether cables are connected properly.
YesSubstep e.
NoSubstep d.
d. Connect the cables correctly.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoSubstep e.
e. Change the cables.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoSubstep f.
f. Replace the BeiDou receiver.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoContact the customer service center.
RGPS:
a. Check whether cables are connected properly.
YesSubstep c.
NoSubstep b.
b. Connect the cables correctly.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoSubstep c.
c. Change the cables.
After 15 minutes, check whether the alarm is cleared.

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YesEnd.
NoSubstep d.
d. Replace the RGPS.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoContact the customer service center.

UCI_RGPS:
a. Check whether any related alarm exists. If the related alarm exists, remove it
based on the corresponding handling suggestion. The related alarms are as
follows:
198096835 GNSS receiver fault (The RGPS receiver whose clock reference
is provided by the front panel is powered off)
198098319 Optical port receiving link failure
b. Check whether the alarm is cleared.

YesEnd.
NoSubstep c.
c. Select Dynamic ManagementDynamic CommandSDRManaged
Network Element and reset the RGPS to reset the receiver connected to this
board in accordance with Rack Number, Shelf Number, and Slot Number in
alarm details.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoSubstep d.

d. Check whether cables are connected properly.


YesSubstep f.
NoSubstep e.
e. Connect the cables correctly.

After 15 minutes, check whether the alarm is cleared.


YesEnd.

NoSubstep f.
f. Change a cable.

After 15 minutes, check whether the alarm is cleared.

YesEnd.
NoSubstep g.

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g. Replace the receiver connected with this board in accordance with the Rack
Number, Shelf Number and Slot Number in alarm details. After 15 minutes,
check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.
USR1_A:
a. Check whether the USR1_A board operates properly.
YesSubstep b.
NoSubstep e.
b. Check whether the cable is connected properly.
Yes Substep d.
NoSubstep c.
c. Connect the cable correctly.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoSubstep d.
d. Change the cable.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoSubstep e.
e. Replace the USR1_A board.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoContact the customer service center.
l The temperature of the external front panel RGPS receiver is abnormal/The
temperature of the external backplane RGPS receiver is abnormal:
1. Check whether the environmental temperature exceeds 55 .
YesStep 2.
NoStep 3.
2. Reduce the temperature (for example, eliminating the impact of air conditioner
faults and high-power heating devices in the environment).
After the environmental temperature is reduced, wait 15 minutes and check
whether the alarm is cleared.
YesEnd.
NoStep 3.

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3. Select Dynamic ManagementDynamic CommandSDRManaged Network


Element and reset the RGPS to reset the receiver connected to this board in
accordance with the panel or back panel information in the additional information
in alarm details.
Wait 15 minutes and check whether the alarm is cleared.
YesEnd.
NoStep 4.
4. Replace the receiver in accordance with the panel or back panel information in
the additional information.
Wait 15 minutes and check whether the alarm is cleared.
YesEnd.
NoContact the customer service center.
l The external backplane GNSS receiver communication failure/1PPS of the external
backplane GNSS receiver is lost:
1. Check whether related alarms exist.
a. Check whether any related alarm exists. If the related alarm exists, remove
it based on the corresponding handling suggestion. The related alarms are as
follows:
198096835 GNSS receiver fault(The RGPS receiver whose clock reference is
provided by the front panel is powered off)
198098319 Optical port receiving link failure
b. Check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Select Dynamic ManagementDynamic CommandSDRManaged Network
Element and reset the RGPS to reset the external back panel receiver connected
to this board in accordance with Rack Number, Shelf Number, and Slot Number
in alarm details.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 3.
3. In Dynamic Management, reset the main control board.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 4.
4. Check whether the cable is connected properly.
YesStep 6.

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NoStep 5.
5. Connect the cable correctly.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 6.
6. Change a cable.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 7.
7. Replace the receiver connected to this board in accordance with the Rack
Number, Shelf Number and Slot Number in alarm details. 15 minutes, check
whether the alarm is cleared.
Yes End.
NoContact ZTE technical support.

5.80 198096836 GNSS antenna feeder link fault


Alarm Information
l Alarm code: 198096836
l Name: GNSS antenna feeder link fault
l Alarm severity: Major
l Alarm type: Equipment Alarm

Alarm Description
This alarm occurs when the antenna feeder of the inner/external front panel/external
backplane GNSS receiver is faulty.

Alarm Cause
1. The GNSS antenna cable is not connected properly, or is damaged or is penetrated by
water.
2. The GNSS lightning arrester is damaged.
3. The GNSS antenna is damaged.
4. The board hardware is faulty.

Impact
I. Impact on the equipment:
None.

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II. Impact on the services:


The processing capability of the board is reduced. Some functions cannot operate
properly. In serious cases, wireless links cannot be established, and all or some of the
services on this board may be blocked, and service quality is affected.

Action
1. Check whether GNSS antenna feeder cables are connected properly.
a. Check whether cables are connected properly (for example, whether the port is
loose or the cable is not connected).
YesStep 2.
NoSubstep b.
b. Connect the cables correctly.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Check whether the connector that connects the antenna and the feeder is in normal
status.
a. Check whether the connector that connects the antenna and the feeder is in
normal status (whether it is rusty or is penetrated by water).
YesSubstep b.
NoStep 3.
b. Replace the connector.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 3.
3. Check whether the cable of the feeder is in good condition.
a. Disconnect the GNSS antenna from the feeder, and disconnect the feeder from
the lightning arrester.
b. On one end of the feeder, measure the resistance between the feeder core and
the shielding layer by using a multimeter. Check whether the resistance is infinity.
Yes Substep c.
NoSubstep d.
c. On one end of the feeder, create a short circuit between the feeder core and the
shielding layer. On the other end, measure the resistance between the feeder core
and the shielding layer by using a multimeter. Check whether the resistance is 0.
YesStep 4.

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NoSubstep d.
d. Replace the feeder cable in accordance with the GNSS installation manual.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 4.
4. Check whether the lightning arrester operates properly.
a. Disconnect the lightning arrester from the feeder, and disconnect the lightning
arrester from the jumper.
b. Measure the resistance between the core and the ground on both ends of the
lightning arrester by using a multimeter. Check whether the resistance is infinity.
YesSubstep c.
NoSubstep d.
c. Measure the resistance between two cores on both ends of the lightning arrester
by using a multimeter. Check whether the resistance is 0. If the lightning arrester
has two output channels, check the resistance between the core of CH1 and the
core of the input channel.
YesStep 5.
NoSubstep d.
d. Replace the lightning arrester in accordance with the GNSS installation manual.
15 minutes, check whether the alarm is cleared.
Yes End.
NoStep 5.
5. Check whether the jumper cable is in good condition.
a. Disconnect the lightning arrester from the jumper, and disconnect the jumper from
the board.
b. On one end of the feeder, measure the resistance between the jumper core and
the shielding layer by using a multimeter. Check whether the resistance is infinity.
YesSubstep c.
NoSubstep d.
c. On one end of the jumper, create a short circuit between the jumper core and the
shielding layer. On the other end, measure the resistance between the jumper
core and the shielding layer by using a multimeter. Check whether the resistance
is 0.
YesStep 6.
No Substep d.
d. Replace the jumper cable in accordance with the GNSS installation manual. 15
minutes, check whether the alarm is cleared.

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YesEnd.
NoStep 6.
6. Replace the GNSS antenna.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 7.
7. Reset the receiver. Refer to Reset Boards.
a. Select Configuration ManagementManaged ElementDeviceB8200,
confirm the main control board slot (slot 1 or slot 2) configured for the reference
clock source. Select ClockDevice SetClock Device, check whether the GNSS
receiver is UCI_RGPS.
YesSubstep b.
No Step 8.
b. Select Dynamic ManagementDynamic CommandSDR -> Managed Network
Element and reset the RGPS to reset the external receiver connected to this board
in accordance with Rack Number, Shelf Number, and Slot Number in alarm details.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
No Step 8.
8. Reset the board based on the Rack Number, Shelf Number and Slot Number in alarm
details. Refer to Reset Boards.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 9.
9. Replace the board in accordance with the Rack Number, Shelf Number and Slot
Number in alarm details. 15 minutes, check whether the alarm is cleared.
YesEnd.
NoContact the customer service center.

5.81 198096838 Clock source abnormal in stack mode


Alarm Information
l Alarm code: 198096838
l Name: Clock source abnormal in stack mode
l Alarm severity: Major
l Alarm type: Equipment Alarm

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Alarm Description
This alarm occurs when the clock line is abnormal in stack mode, or when it fails to
synchronize the slave clock with the master clock in stack mode.

Alarm Cause
1. The stack clock cable is not connected properly or is damaged.
2. The main control board on the slave subrack is faulty.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
Cross-shelf (master-slave) services are affected.

Action
1. Remove and reinstall the stack clock cable.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Replace the stack clock cable. 15 minutes, check whether the alarm is cleared.
YesEnd.
No Step 3.
3. Reset the main control board on the slave shelf. Refer to Reset Boards.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 4.
4. Replace the main control board on the slave shelf. 15 minutes, check whether the
alarm is cleared.
YesEnd.
NoContact the customer service center.

5.82 198097004 Board hardware fault


Alarm Information
l Alarm code: 198097004
l Name: Board hardware fault

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l Alarm severity: Major


l Alarm type: Equipment Alarm

Alarm Description
This alarm occurs when the board has a hardware fault.

Alarm Cause
Board hardware fault.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:

All the services on the board are blocked.

Action
1. Reset the board in accordance with the Rack Number, Shelf Number and Slot Number
information in alarm details. Refer to Reset Boards.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Check whether the board hardware testing function is available in the toolbar during
the diagnosis testing.
YesStep 3.
NoStep 4.

3. Test the board during the diagnosis testing and further perform corresponding
operations in accordance with the testing result.

Wait 15 minutes and check whether the alarm is cleared.


YesEnd.

NoStep 4.
4. Replace the board in accordance with the Rack Number, Shelf Number and Slot
Number in alarm details. 15 minutes, check whether the alarm is cleared.

YesEnd.
NoContact the customer service center.

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5.83 198097060 Board communication link interrupted


Alarm Information
l Alarm code: 198097060
l Name: Board communication link interrupted
l Alarm severity: Major
l Alarm type: Equipment Alarm

Alarm Description
This alarm occurs when the communication link of the board is broken.

Alarm Cause
The link between this board and master main control board is faulty.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
The board cannot communicate with the main control master board, causing the services
operating on the board to be interrupted.

Action
1. Remove the re-install the board in accordance with the slot, shelf, rack information in
the Detail Information dialog box.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Install the board to another slot.
a. Check whether the board can be installed to another slot in accordance with the
network planning data.
YesSubstep b.
NoContact ZTE technical support.
b. Install the board to another slot.
c. Select Configuration Management -> Managed ElementDeviceRack Graph.
The Rack Graph tab is displayed. Delete the board configuration of the previous
slot, and configure the baord for the new slot.
d. Synchronize the configuration to the NE.
Wait 15 minutes, and check whether the alarm is cleared.

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YesEnd.
NoContact the customer service center.

5.84 198097109 E1/T1 link is interrupted


Alarm Information
l Alarm code: 198097109
l Name: E1/T1 link is interrupted
l Alarm severity: Major
l Alarm type: Equipment Alarm

Alarm Description
The system checks the Bit Error Rate (BES) information of E1/T1 link periodically, and
reports the alarm according to the statistical data. This alarm is used to indicate error
code situation over the transmission link. When the error code situation is serious, a link
broken alarm is reported.

Alarm Cause
The E1/T1 physical link is abnormal.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
All the services on the E1/T1 link are interrupted.

Action
1. Verify that the cable of the equipment is connected properly.
a. Check whether the cables in the distribution frame, the transmission equipment
(for example, the optical transceiver or the repeater) ports and E1/T1 on the
SA/SE/PSA front panels are connected properly, for example, whether there is
any short circuit between the cores or wires of a cable because of any unsecured
connector or other objects around the distribution frame.
YesStep 2.
NoSubstep b.
b. Reconnect the equipment cables.
Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.

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No Step 2.
2. Verify that the grounding busbar of the equipment is connected properly.
a. Check whether the distribution frame, the transmission equipment and the base
station are connected properly to the same grounding busbar, and whether any of
the following situations occurs: the cable is too thin, connectors are not secured,
the grounding busbar is corroded, the joint is insulated or there is no grounding
busbar.
YesStep 3.
NoSubstep b.
b. Reconnect or replace the cable between the equipment and the grounding busbar.
Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 3.
3. Replace the E1/T1 cables on the SA/SE/PSA front panels.
Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 4.
4. Change the location of the transmission equipment port or replace the repeater.
Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

5.85 198097680 POE power supply abnormal


Alarm Information
l Alarm code: 198097680
l Name: POE power supply abnormal
l Alarm severity: Major
l Alarm type: Equipment Alarm

Alarm Description
POE power supply is abnormal.

Alarm Cause
l The -48 voltage of PB is abnormal.
l Ethernet cable or Pico RRU on the corresponding port is short circuit.
l Ethernet cable on the corresponding port is open circuit.

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Impact
I. Impact on the equipment:
Equipment on the corresponding port may not be power supplied.
II. Impact on the services:
The services operating on the corresponding port are interrupted.

Action
1. Check the connection of the ethernet cable or PRRU in accordance with the slot, shelf,
and rack information in the Detail Information dialog box, then check whether the alarm
is cleared.
YesStep 3.
NoStep 2.
2. Connect the ethernet cable or PRRU, wait 15 mininutes, check whether the alarm is
cleared.
YesEnd.
NoStep 3.
3. Extract and insert the ethernet cable, wait 15 mininutes, check whether the alarm is
cleared.
YesEnd.
NoStep 4.
4. Replace the Ethernet cable, wait 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 5.
5. Replace the PicoRRU, wait 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 6.
6. Replace the PB board, wait 15 minutes, check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

5.86 198097681 Abnormal RF feed-in signal


Alarm Information
l Alarm code: 198097681
l Name: Abnormal RF feed-in signal
l Alarm severity: Major

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l Alarm type: Equipment Alarm

Alarm Description
This alarm is reported when the received signal from the RFC antenna port is too small or
too large.

Alarm Cause
l A cable is incorrectly connected.
l The RRU is abnormal.
l The coupler is faulty.

Impact
I. Impact on the equipment:
The hardware may be damaged.
II. Impact on the services:
The services carried on the channel may be interrupted or the Quality of Service (QoS)
may be degraded.

Action
1. Check whether the configured GSM/CDMA RF feed-in parameters are consistent with
those in the existing network plan.
a. Select Configuration Management -> Managed Element -> System Parameter ->
External Signal Source -> GSM/CDMA RF Access Configuration, and then check
whether the configured GSM/CDMA RF feed-in parameters are consistent with
those in the existing network plan.
YesStep 2.
NoStep b.
b. Modify the parameters according to the existing network plan.
c. Synchronize configuration data to the corresponding NE.
d. Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Check whether the insertion loss of the coupler is consistent with the actual value.
a. Select Configuration Management -> Managed Element -> System Parameter ->
External Signal Source -> GSM/CDMA RF Access Configuration -> Total Insertion
Loss, and then check whether the insertion loss of the coupler is consistent with
that in the existing network plan.
YesStep 3.

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NoStep b.
b. Modify the insertion loss of the coupler according to the existing network plan.
c. Synchronize configuration data to the corresponding NE.
d. Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 3.
3. Check whether the equipment is properly connected.
a. Check whether the feeder and coupler are properly connected to the antenna
port in accordance with the slot, shelf, rack and antenna information in the Detail
Information dialog box.
YesStep 4.
NoStep b.
b. Connect the feeder and coupler properly.
c. Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 4.
4. Replace the feeder or coupler.
a. Replace the feeder or coupler in accordance with the slot, shelf, rack and antenna
information in the Detail Information dialog box.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 5.
5. Reset the RFC board.
a. Select Dynamic Management -> Dynamic Command -> SDR -> Device Group,
and reset the RFC board in accordance with the slot, shelf, and rack information
in the Detail Information dialog box.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 6.
6. Check whether the RRU connected to the RFC antenna port is properly operating.
a. Check whether the RRU alarm is raised. If yes, handle the alarm according to the
RRU alarm handling suggestion.
After the alarm is handled, wait 15 minutes, and check whether the alarm is
cleared.
YesEnd.

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NoContact the customer service center.

5.87 198098111 Fan failure


Alarm Information
l Alarm code: 198098111
l Name: Fan failure
l Alarm severity: Major
l Alarm type: Equipment Alarm

Alarm Description
This alarm occurs when the fan is faulty.

Alarm Cause
1. The fan or air inlet is blocked.
2. The fan is faulty.

Impact
I. Impact on the equipment:
The overtemperature may affect the life of the equipment.
II. Impact on the services:
The equipment temperature might be too high, causing the boards or the entire system
unable to operate properly. As a result, the service performance will decrease and the
services will even be interrupted.

Action
1. Clean the fan blade and ensure that the air inlet is not blocked.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 2.

2. Replace the fan in accordance with the shelf, rack information in the Detail Information
dialog box.
Wait 15 minutes, and check whether the alarm is cleared.

YesEnd.
NoContact the customer service center.

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5.88 198098251 The working mode of the Ethernet port


doesn't match the peer end
Alarm Information
l Alarm code: 198098251
l Name: The working mode of the Ethernet port doesn't match the peer end
l Alarm severity: Minor
l Alarm type: Equipment Alarm

Alarm Description
This alarm occurs when the Ethernet port at the local end works in different mode from
that at the peer end.

Alarm Cause
The working mode configured on the peer end Ethernet port is inconsistent with that of the
local end.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
Data may get lost during transmission through the Ethernet port. All or some of the services
on this board may be blocked, or quality of the services is affected.

Action
1. Check whether the operation mode of the Ethernet port is the same as planned.
a. Select Configuration Management -> Managed ElementTransmission
NetworkUMTSPhysical Hosting -> Physical Layer Port, and check whether
the operation mode of the Ethernet port is the same as planned.
YesContact ZTE technical support.
NoSubstep b.
b. Modify the operation mode to that as planned.
c. Synchronize the configurations to the corresponding NE.
d. After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Ask the maintenance personnel of the peer end to modify the operation mode to that
as planned.

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After 15 minutes, check whether the alarm is cleared.


YesEnd.
NoContact ZTE technical support.

5.89 198098314 Inter-board data link abnormal.


Alarm Information
l Alarm code: 198098314
l Name: Inter-board data link abnormal.
l Alarm severity: Major
l Alarm type: Equipment Alarm

Alarm Description
This alarm occurs when loss of frame (LOS) is detected in the data link.

Alarm Cause
The inter-board link is broken.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
TDM link cannot operate properly. All the services on this board are blocked.
SRIO link exception: The configured coordination service is interrupted. Services on this
board may be blocked partially and service quality may be affected.

Action
1. Check whether the board in the other slot has any related alarm.
a. Check whether alarms exist on the board in accordance with the board slot
information in the additional alarm information in alarm details. If an alarm exists,
remove it based on the corresponding handling suggestion. The related alarms
are as follows:
198092348 The board is being initialized
198097060 Board communication link interrupted
198092057 The board is powered off
198092029 Hardware type is different from the configuration
198097004 Board hardware fault
b. Check whether the alarm is cleared.

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YesEnd.
NoStep 2.
2. Reset the board based on the Rack Number, Shelf Number and Slot Number in alarm
details.
After 15 minutes, check whether the alarm is cleared. Refer to Reset Boards.
YesEnd.
No Step 3.
3. Remove and install the board in accordance with the Rack Number, Shelf Number and
Slot Number in the detailed alarm information.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

5.90 198098315 Input clock of the board abnormal.


Alarm Information
l Alarm code: 198098315
l Name: Input clock of the board abnormal.
l Alarm severity: Major
l Alarm type: Equipment Alarm

Alarm Description
This alarm occurs when the board input clock is deviated.

Alarm Cause
1. The inter-board clock link is wrongly connected.
2. The clock receiving module on the board is abnormal.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
Some or all of the services on this board may be blocked.

Action
Perform the following operations based on the additional alarm information in alarm details:
Input reference clock/Input synchronization clock:

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1. Check whether related alarms exist.


a. Check whether any clock-related alarm exists. If an alarm exists, remove it based
on the corresponding handling suggestion. The related alarm is as follows:
198097004 Board hardware fault
b. Check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Reset the board based on the Rack Number, Shelf Number and Slot Number in alarm
details. Refer to Reset Boards.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 3.
3. Remove and install the board in accordance with the Rack Number, Shelf Number and
Slot Number in the detailed alarm information.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.
Peer-end board input clock/Peer-end board input data:
1. Reset the board (the main control board in the other slot) based on the Rack Number,
Shelf Number and Slot Number in alarm details. Refer to Reset Boards.
After 15 minutes, check whether the alarm is cleared.
Yes End.
NoStep 3.
2. Replace the board in accordance with the Rack Number, Shelf Number and Slot
Number in alarm details.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoContact the customer service center.

5.91 198098318 Unavailable optical module


Alarm Information
l Alarm code: 198098318
l Name: Unavailable optical module
l Alarm severity: Minor
l Alarm type: Equipment alarm

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Detailed Description
1. If the optical module is not in position, this alarm is reported.
2. If the optical module is faulty, this alarm is reported.

Alarm Cause
1. No optical/electrical module is inserted into the optical port.
2. The optical/electrical module is not inserted properly.
3. The optical/electrical module is in bad contact with the board due to pollution.
4. The optical/electrical module is damaged.
5. The port of the optical/electrical module is damaged.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
The services of cell associated to the optical port are interrupted.

Action
Perform the following operations according to the additional alarm information in the alarm
details:
The optical module is not in position:
1. Check whether the optical or electrical module is installed.
a. Based on the information about rack No., frame No., slot No., and optical port No.
in alarm details, check whether the optical or electrical module is installed in the
corresponding port.
YesStep 2.
NoSubstep b.
b. Install an optical or electrical module.
Waiting for 15 minutes, and then check whether the alarm disappears.
YesEnd.
NoStep 2.
2. Based on the information about rack No., frame No., slot No., and optical port No. in
alarm details, remove the optical or electrical module, and then install it again.
Waiting for 15 minutes, and then check whether the alarm disappears.
YesEnd.
NoStep 3.

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3. Based on the information about rack No., frame No., slot No., and optical port No. in
alarm details, replace the optical or electrical module.
Waiting for 15 minutes, and then check whether the alarm disappears.
YesEnd.
NoStep 4.
4. Select Dynamic ManagementDynamic CommandSDRDevice Group. Based
on the information about rack No., frame No., and slot No. in alarm details, perform
power-off reset on the board.
Waiting for 15 minutes, and then check whether the alarm disappears.
YesEnd.
NoContact ZTE technical support.
The optical module is faulty:
1. Based on the information about rack No., frame No., slot No., and optical port No. in
alarm details, remove the optical or electrical module, and then install it again.
Waiting for 15 minutes, and then check whether the alarm disappears.
YesEnd.
NoStep 2.
2. Based on the information about rack No., frame No., slot No., and optical port No. in
alarm details, replace the optical or electrical module.
Waiting for 15 minutes, and then check whether the alarm disappears.
YesEnd.
NoStep 3.
3. Select Dynamic ManagementDynamic CommandSDRDevice Group. Based
on the information about rack No., frame No., and slot No. in alarm details, perform
power-off reset on the board.
Waiting for 15 minutes, and then check whether the alarm disappears.
YesEnd.
NoContact ZTE technical support.

5.92 198098320 Optical interface reception link


degraded
Alarm Information
l Alarm code: 198098320
l Name: Optical interface reception link degraded
l Alarm severity: Minor

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l Alarm type: Equipment alarm

Detailed Description
If the number of jitter times of an "Optical port receiving link failure" alarm caused by link
reception frame out-of-lock and a high bit error rate exceeds this threshold in a past period
of time, this alarm is raised.

Alarm Cause
1. Fibers or cables are damaged.
2. The surfaces of fibers or cables are dirty.
3. The optical or electrical module on the local or peer end is not fully inserted into the
slot.
4. The optical or electrical module of the peer equipment is damaged.
5. The actual fiber length is longer than the maximum length supported by the optical
module.
6. The peer equipment is operating abnormally.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
May cause service quality to become worse.

Action
1. Check whether the received optical power of the optical module is normal.
a. During diagnostic tests, diagnose the board based on the information about rack
No., frame No., and slot No. in alarm details. Base on the information about optical
port No. in alarm details, check whether the received optical power of the optical
module. The receiving sensitivities of common optical modules are described as
follows:
1.25 G (-19 dBm)
2.5G (-17 dBm)

6 G (-15 dBm)

10 G (-13 dBm)
b. Check whether the received power of the optical module is lower than the receiving
sensitivity.

YesSubstep c.
NoStep 2.

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c. During diagnostic tests, diagnose the board based on the information about rack
No., frame No., and slot No. in alarm details. Base on the information about optical
port No. in alarm details, query the maximum distance supported by the optical
module, and then check whether fiber length is longer than the maximum distance
supported by the optical module.
YesSubstep d.
NoSubstep e.
d. Replace the optical module with a proper one or reduce fiber length.
Waiting for 15 minutes, Check whether the alarm disappears.
YesEnd.
NoSubstep e.
e. Verify that optical fibers are properly connected.
YesSubstep f.
NoSubstep g.
f. Check whether the surfaces of fiber connectors are dirty.
YesSubstep h.
NoSubstep i.
g. Properly connecting the optical fibers.
Waiting for 15 minutes, check whether the alarm disappears.
YesEnd.
NoSubstep i.
h. Clean the fiber connectors.
Waiting for 15 minutes, check whether the alarm disappears.
YesEnd.
NoSubstep i.
i. Check whether fibers are in good condition.
YesStep 2.
NoSubstep j.
j. Replace fibers.
Waiting for 15 minutes, check whether the alarm disappears.
YesEnd.
NoStep 2.
2. Based on the information about rack No., frame No., slot No., and optical port No. in
alarm details, remove the optical or electrical module, and then install it again.
Waiting for 15 minutes, check whether the alarm disappears.

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YesEnd.
NoStep 3.
3. Based on the information about rack No., frame No., slot No., and optical port No. in
alarm details, replace the optical or electrical module.
Waiting for 15 minutes, check whether the alarm disappears.
YesEnd.
NoStep 4.
4. Inform the maintenance personnel of the peer equipment to check whether the peer
equipment is abnormal.
YesMaintenance personnel handle peer equipment faults.
NoContact the customer service center.

5.93 198098440 Disable PA


Alarm Information
l Alarm code: 198098440
l Name: Disable PA
l Alarm severity: Major
l Alarm type: Equipment Alarm

Alarm Description
This alarm is given when it detects that PA is in the closed status.

Alarm Cause
1. The PA is disabled manually.
2. The PA is closed when the Remote antenna over VSWR alarm is reported.
3. The PA is disabled due to an internal fault.
4. Temperature abnormal.

5. Optical port receiving link failure.

Impact
I. Impact on the equipment:
None.

II. Impact on the services:

The service supported by the channel is interrupted.

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Action
1. Verify that related alarms are not raised.
a. Check whether related alarms are raised. If they are raised, Handle the alarms in
accordance with the corresponding handling suggestions. Related alarms are as
follows:
198098465 VSWR of the antenna feeder abnormal
198098466 Temperature abnormal
198098467 Internal fault
198098319 Optical port receiving link failure
b. Check whether the alarms are cleared.
YesEnd.
NoStep 2.

2. Select Dynamic Management -> Dynamic CommandSDRDevice GroupRRU to


enable the PA of the corresponding channel

Wait 15 minutes, and check whether the alarms are cleared.


YesEnd.
NoStep 3.
3. Reset the board in accordance with the slot, shelf, and rack information in the Detail
Information dialog box. Refer to Reset Boards.
Wait 15 minutes, and check whether the alarms are cleared.
YesEnd.
NoContact the customer service center.

5.94 198098465 VSWR of the antenna feeder abnormal


Alarm Information
l Alarm code: 198098465
l Name: VSWR of the antenna feeder abnormal
l Alarm severity: Major
l Alarm type: Equipment Alarm

Alarm Description
This alarm occurs when the VSWR of the antenna feeder exceeds the threshold.

Alarm Cause
The antenna feeder cable is wrongly connected.

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1. The connectors of the antenna and feeder cables are substandard, are not connected
tightly, are penetrated by water, or have foreign objects such as metal fragments.
2. The antenna and feeder cables are squeezed or bent, or the feeder cable is damaged.
3. The RRU hardware is faulty.
4. The antenna is obstructed.
5. The Standing Wave Ratio (SWR) threshold is too low.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
When the standing wave ratio level is set to minor, there is no impact on the services on
this channel.
When the standing wave ratio level is set to critical, lowering the transmit power may reduce
the forward coverage range.

Action
1. Verify that the threshold of the standing wave ratio is properly configured.
a. Select Configuration Management > Managed Element > Device > RRU >
Environment Monitoring Device, and check whether the upper limit and the
lower limit of the standing wave ratio threshold are properly configured according
to the rack number/shelf number/slot number in the alarm details.
Setting the lower VSWR threshold to be less than 1.5 is not recommended.
YesStep 2.
NoSubstep b.
b. Configure the threshold of the standing wave ratio to higher values as needed.
c. Synchronize the configurations to the corresponding NE.
d. Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
No Step 2.
2. Verify that the cables of the antenna and feeder equipment are correctly connected.
a. Check whether the cables of the antenna and feeder are correctly connected to
the RRU.
YesStep 3.
NoSubstep b.
b. Connect the cables of the antenna and feeder to the RRU correctly.
c. Wait for 15 minutes, and check whether the alarm is cleared.

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YesEnd.
NoStep 3.
3. Verify that the cables are properly connected.
a. Check whether the cables are properly connected (For example, the connectors
are not secured).
YesStep 4.
NoSubstep b.
b. Troubleshoot the circuit faults.
c. Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 4.
4. Verify that the RRU is faulty or the antenna and feeder system is faulty by using
crosscheck.
a. Connect the antenna and feeder system of a normal RRU to the RRU where the
alarm is located. Wait for 15 minutes, and check whether the alarm is cleared.
YesStep 5.
NoSubstep b.
b. Replace the board according to the rack number/shelf number/slot number in the
alarm details.
Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.
5. Check the standing wave ratios of the antenna, the combiner and the feeder in
sequence, locate the faulty components, and replace or repair them.
Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.

NoStep 6.
6. Check whether the antenna is obstructed. For example, if the antenna in an advertising
lamp box directly faces the glass surface of the lamp box, a high SWR alarm is raised
because some signals are reflected. In this case, the lamp box must be replaced with
a lamp box with proper reflection angles and materials.
Wait for 15 minutes, and check whether the alarm is cleared.

YesEnd.

NoContact ZTE technical support.

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5.95 198098466 Temperature abnormal


Alarm Information
l Alarm code: 198098466
l Name: Temperature abnormal
l Alarm severity: Major
l Alarm type: Equipment Alarm

Alarm Description
This alarm occurs when the device temperature exceeds the threshold.

Alarm Cause
1. The environment temperature is too high.
2. Ventilation fault.
3. Device fault.

Impact
I. Impact on the equipment:
The overtemperature may affect the life of the equipment.
II. Impact on the services:
All services operating on the board are interrupted.

Action
1. Improve the ventilation conditions of the equipment room (for example, repair the air
conditioner or fan, or ensure that the passage is not blocked).
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Replace the board in accordance with the slot, shelf, and rack information in the Detail
Information dialog box. 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

5.96 198098467 Internal fault


Alarm Information
l Alarm code: 198098467

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l Name: Internal fault


l Alarm severity: Major
l Alarm type: Equipment Alarm

Alarm Description
This alarm occurs when a fault occurs during device running process.

Alarm Cause
Software is abnormal, or the internal hardware of the device is abnormal.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
The bearer service performance is degraded or services are interrupted.

Action
1. Reset the board in accordance with the slot, shelf, and rack information in the Detail
Information dialog box. Refer to Reset Boards.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. In the diagnostic test, check whether the board hardware detection function is available
in the toolbar.
YesStep 3.
NoContact the customer service center.
3. Perform the board hardware detection operation, and take action in accordance with
the test result.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact the customer service center.

5.97 198098468 External extended device fault


Alarm Information
l Alarm code: 198098468
l Name: External extended device fault
l Alarm severity: Minor

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l Alarm type: Equipment Alarm

Alarm Description
This alarm occurs when the external extended device has wrong configuration parameter
or it works improperly.

Alarm Cause
1. The external extended device is faulty.
2. The external extended device is configured with incorrect parameters.
3. The external extended device has a faulty connection.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
Some of the services on this board may be interrupted or the service quality may be
affected.

Action
Perform the following operations according to the additional alarm information in the alarm
details:
Other hardware errors, other software errors, RAM error, UART error, TMA critical
alarm level, TMA minor alarm level, hardware fault, software fault, EEPROM error,
FLASH erase error, FLASH error, or external LNA fault:
1. Select Dynamic Management -> Dynamic Command -> SDR -> AISG Device, and
reset the AISG device according to the antenna number/rack number/device type in the
additional alarm information in the alarm details.
Wait for 15 minutes, and check whether the alarm is cleared.
Yes -> End.
No -> Step 2.
2. Replace the device according to the antenna number/rack number/device type in the
additional alarm information in the alarm details.
Wait for 15 minutes, and check whether the alarm is cleared.
Yes -> End.
No -> Contact the customer service center.
Communication link disconnected, or the link between the RRU and the external
LNA disconnected:
1. Verify that the cable of the equipment is connected properly.

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a. Check whether the communication cable between the external extended device and
the base station system is connected properly.
Yes -> Step 2.
No -> Substep b.
b. Re-connect the cable.
c. Wait for 15 minutes, and check whether the alarm is cleared.
Yes -> End.
No -> Step 2.
2. Reset the board according to the rack number/shelf number/slot number in the alarm
details.
Wait for 15 minutes, and check whether the alarm is cleared.
Yes -> End.
No -> Step 3.
3. Replace the device according to the antenna number/rack number/device type in the
additional alarm information in the alarm details.
Wait for 15 minutes, and check whether the alarm is cleared.
Yes -> End.
No -> Contact the customer service center.
Device address conflict:
1. Scan and add a new device in the AISG device management.
Wait for 15 minutes, and check whether the alarm is cleared.
Yes -> End.
No -> Contact the customer service center.
Failure in gain configuration:
1. Re-configure the uplink gain of the device.
a. Select Configuration Management -> Managed Element -> Device -> BTS Auxiliary
Peripheral Device -> Antenna Service -> TMS Device, and configure the uplink gain to the
value within the scope of gains supported by the device.
b. Synchronize the configurations to the corresponding NE.
c. Wait for 15 minutes, and check whether the alarm is cleared.
Yes -> End.
No -> Step 2.
2. Select Dynamic Management -> Dynamic Command -> SDR -> AISG Device, and
reset the AISG device according to the antenna number/rack number/device type in the
additional alarm information in the alarm details.

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Wait for 15 minutes, and check whether the alarm is cleared.


Yes -> End.
No -> Contact the customer service center.
Electrical machine faults, or the electrical machine unable to be adjusted:
1. Select Dynamic Management -> Dynamic Command -> SDR -> AISG Device, and
perform RET calibration according to the antenna number/rack number/device type in the
additional alarm information in the alarm details.
Wait for 15 minutes, and check whether the alarm is cleared.
Yes -> End.
No -> Step 2.
2. Re-install the electrical machine, and re-perform RET calibration.
Wait for 15 minutes, and check whether the alarm is cleared.
Yes -> End.
No -> Step 3.
3. Replace the device according to the antenna number/rack number/device type in the
additional alarm information in the alarm details.
Wait for 15 minutes, and check whether the alarm is cleared.
Yes -> End.
No -> Contact the customer service center.
Failure in data storage, no configuration data, no response from the electrical
machine to the adjustment command, unable to perform calibration, or incorrect
location value responded by the electrical machine:
1. Select Dynamic Management -> Dynamic Command -> SDR -> AISG Device, and
perform configuration data transmission and then RET calibration according to the antenna
number/rack number/device type in the additional alarm information in the alarm details.
Wait for 15 minutes, and check whether the alarm is cleared.
Yes -> End.
No -> Step 2.
2. Re-install the electrical machine, and re-perform RET calibration.
Wait for 15 minutes, and check whether the alarm is cleared.
Yes -> End.
No -> Step 3.
3. Replace the device according to the antenna number/rack number/device type in the
additional alarm information in the alarm details.
Wait for 15 minutes, and check whether the alarm is cleared.
Yes -> End.

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No -> Contact the customer service center.


Working in bypass mode:
1. Select Dynamic Management -> Dynamic Command -> SDR -> AISG Device, and
configure the tower mounted amplifier to the normal mode according to the antenna
number/rack number/device type in the additional alarm information in the alarm details.
Wait for 15 minutes, and check whether the alarm is cleared.
Yes -> End.
No -> Step 2.
2. Reset the device according to the antenna number/rack number/device type in the
additional alarm information in the alarm details.
Wait for 15 minutes, and check whether the alarm is cleared.
Yes -> End.
No -> Contact the customer service center.
Abnormal current on the NSBT port, or the overcurrent switch of the AISG
interface/NSBT port disconnected:
1. Verify the alarm threshold of the current is properly configured:
a. Select Configuration Management -> Managed Element -> Device -> RRU ->
PowerOutlet Set-> PowerOutlet, and check whether the undercurrent/overcurrent alarm
threshold percentages are configured as planned.
Yes -> Step 2.
No -> Substep b.
b. Modify the alarm threshold percentages as planned.
c. Synchronize the configurations to the corresponding NE.
d. Wait for 15 minutes, and check whether the alarm is cleared.
Yes -> End.
No -> Step 2.
2. Verify that the cables of the antenna and feeder system are properly connected.
a. Check whether the cables of the antenna and feeder system are properly connected
(For example, the connectors are not secured, or there are short circuits).
Yes -> Step 3.
No -> Substep b.
b. Re-connect the cables.
c. Wait for 15 minutes, and check whether the alarm is cleared.
Yes -> End.
No -> Step 3.

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3. Replace the device according to the antenna number/rack number/device type in the
additional alarm information in the alarm details.
Wait for 15 minutes, and check whether the alarm is cleared.
Yes -> End.
No -> Contact the customer service center.
The inconsistency of the RET antenna type, or the inconsistency of the external LNA
type:
1. Verify that the type of the external extended device is set to be the same as that of the
actual device.
a. Select Configuration Management -> Managed Element -> Device -> RRU -> AISG
Device, and check whether the type of the device is set to be the same as that of the
actual device according to the antenna number/rack number/device type in the additional
alarm information in the alarm details.
Yes -> Step 2.
No -> Substep b.
b. Modify the device type to be the same as that of the actual device.

c. Synchronize the configurations to the corresponding NE.


d. Wait for 15 minutes, and check whether the alarm is cleared.
Yes -> End.
No -> Step 2.
2. Replace the device according to the antenna number/rack number/device type in the
additional alarm information in the alarm details.
Wait for 15 minutes, and check whether the alarm is cleared.
Yes -> End.
No -> Contact the customer service center.
Tilt of RET is faulty:
1. Select Dynamic Management -> Dynamic Command -> SDR -> AISG Device, and
perform RET calibration according to the antenna number/rack number/device type/right
tilt value in the additional alarm information in the alarm details.

Wait for 15 minutes, and check whether the alarm is cleared.


Yes -> End.

No -> Contact the customer service center.

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5.98 198098469 Abnormal RX channel


Alarm Information
l Alarm code: 198098469
l Name: Abnormal RX channel
l Alarm severity: Minor
l Alarm type: Equipment Alarm

Alarm Description
This alarm occurs when it is detected that a Rx channel is abnormal.

Alarm Cause
1. External interference may exist.
2. Spurious signals of the transmitting channel are on the receiving channel.
3. The passive intermodulation signals of the antenna and feeder system are relatively
large and are on the receiving channel.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
Some of the services on this board may be interrupted or the service quality may be
affected.

Action
Perform the following operations according to the additional alarm information in the alarm
details:
Low RSSI, high RSSI, or too great interference:
1. Perform RRU frequency scanning during the diagnosis testing, and check whether the
receiving signals are interfered by external interference sources.
YesStep 2.
NoContact the customer service center.
2. Clear the external interference sources.
Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.
Imbalanced main set/diversity receiving:

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1. Verify that the switch of detecting the main set/diversity balance is configured correctly:
a. Select Configuration ManagementManaged ElementDeviceRF Device
SetRF Port objectTx Device, and check whether the main set/diversity
balance detection is configured as planned according to the rack number/shelf
number/slot number in the alarm details.
YesStep 2.
NoSubstep b.
b. Modify the main set/diversity balance detection as planned.
c. Synchronize the configurations to the corresponding NE.
d. Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
No Step 2.
2. Verify that the cables of the antenna and feeder equipment are correctly connected.
a. Check whether the cables of the antenna and feeder are correctly connected to
the RRU.
YesStep 3.
NoSubstep b.
b. Connect the cables of the antenna and feeder to the RRU correctly.
c. Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 3.
3. Verify that the receiving signals are not interfered by external interference sources.
a. Perform RRU frequency scanning during the diagnosis testing, and check whether
the receiving signals are interfered by external interference sources.
YesSubstep b.
NoContact the customer service center.
b. Clear the external interference sources.
Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

5.99 198098470 Blocked resources manually


Alarm Information
l Alarm code: 198098470
l Name: Blocked resources manually

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l Alarm severity: Minor


l Alarm type: Equipment Alarm

Alarm Description
This alarm occurs when resources are blocked manually.

Alarm Cause
The resources are blocked manually.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
The blocked resources cannot process services.

Action
Perform the following operations in accordance with the information in the Remark field of
the Detail Information dialog box:
l Enable the PA:
Select Dynamic ManagementDynamic CommandSDRDevice GroupRRU.
The corresponding tab is displayed. Enable the PA.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.
l Block the board:
Select Dynamic Management -> Dynamic CommandSDRDevice Group. The
Device Group tab is displayed. Unblock the board.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

5.100 198098471 Carrier downlink data problem


Alarm Information
l Alarm code: 198098471
l Name: Carrier downlink data problem
l Alarm severity: Major
l Alarm type: Equipment alarm

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Detailed Description
This alarm is reported when the downlink IQ channel of the RRU receives incorrect data.

Alarm Cause
1. The downlink IQ channel receives incorrect data.
2. An optical fiber is disconnected.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
The supported services are degraded or may be interrupted.

Action
1. Verify that related alarms are not raised.

a. Check whether related alarms are raised. If they are raised, Handle the alarms in
accordance with the corresponding handling suggestions. Related alarms are as
follows:
Optical port receiving link failure (198098319)
The received optical power of the optical module is abnormal (198092431)

b. Check whether the alarm is cleared.


YesEnd.
NoStep 2.
2. Reset the board in accordance with the slot, shelf, and rack information in the Detail
Information dialog box.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.

NoContact the customer service center.

5.101 198098472 RRU Power Abnormal Alarm


Alarm Information
l Alarm code: 198098472
l Name: RRU Power Abnormal Alarm
l Alarm severity: Major
l Alarm type: Equipment Alarm

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Alarm Description
This alarm occurs when the detected RRU power is abnormal.

Alarm Cause
1. The hardware of the RRU channel is faulty.
2. The RRU software version is incorrect.
3. The optical fiber link is faulty.
4. The BBU hardware is abnormal or the BBU software version is incorrect.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
The performance of the services on this channel is decreased.

Action
1. Reset the board according to the rack number/shelf number/slot number in the alarm
details. Refer to Reset Boards.
Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Power off reset the board according to the rack number/shelf number/slot number in
the alarm details. Refer to Reset Boards.
Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 3.
3. Reset the baseband board or the optical interface board that is connected with the
RRU where the alarm is located. Refer to Reset Boards.
a. Select Configuration Management > Managed Element > Device, and
double-click Device. The Physical View and Topology View are displayed. Check
the rack, shelf and slot of the baseband board or the optical interface board that
is connected with the RRU where the alarm is located according to the rack
number/shelf number/slot number in the alarm details.
b. Reset the board according to the rack number/shelf number/slot number verified
in substep a.
Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.

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NoStep 4.
4. Select Dynamic Management > Dynamic Command > SDR > Managed Network
Element, and reset the NE.
Wait for 30 minutes, and check whether the alarm is cleared.
YesEnd.
No Step 5.
5. Remove and re-install the optical fibers and optical modules on the corresponding
optical interfaces according to the rack number/shelf number/slot number in the alarm
details.
Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 6.
6. Remove and install the optical fibers and optical modules on the corresponding optical
interfaces according to the rack number/shelf number/slot number of the baseband
board or the optical interface board verified in step 3.
Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 7.
7. Replace the board according to the rack number/shelf number/slot number displayed
in the alarm details. for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

5.102 198098473 The baseband signal input to the TX


channel is abnormal
Alarm Information
l Alarm code: 198098473
l Name: The baseband signal input to the TX channel is abnormal
l Alarm severity: Major
l Alarm type: Equipment alarm

Detailed Description
This alarm occurs when the Baseband IQ data power from the base-band unit exceeds
the rated power or is lower than the minimum power.

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Alarm Cause
1. BBU resource configurations are incorrect.
2. The BBU baseband unit is not operating properly.
3. The optical link between the BBU and the RRU is not operating properly.
4. The RRU software is not operating properly.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
If the frequency point of the RF unit fails to be set up, all or some of the services on this
channel may be interrupted, or the service quality may be affected.

Action
1. Select Managed Element > Radio Parameter > > Radio Mode(such as TD-LTE) >
Radio Equipment Config > ECell Equipment. View the antenna to port bit map. If
they are different from the existing network planning, modify the configurations, and
then synchronize the configurations to the NE.
Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Check whether the relevant alarms occur on the upper-level board.
a. Check whether the relevant alarms occur on the local end. If so, handle the faults
based on the corresponding treatment suggestions. The relevant alarm:
Optical port receiving link failure (198098319)
Optical interface reception link degraded (198098320)
b. Check whether the alarm disappears.
YesEnd.
NoStep 3.
3. Check whether the received optical power of the optical module is normal.
During diagnostic tests, diagnose the board based on the information about rack No.,
frame No., and slot No. in alarm details. Base on the information about optical port
No. in alarm details, check whether the received optical power of the optical module.
The receiving sensitivities of common optical modules are described as follows:
1.25G (-19 dBm)
2.5G (-17 dBm)
6G (-15 dBm)

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10G (-13 dBm)


a. Check whether the received power of the optical module is lower than the receiving
sensitivity.
YesSubstep b.
NoStep 4.
b. During diagnostic tests, diagnose the upper-level board, query the maximum
distance supported by the optical module, and then check whether fiber length is
longer than the maximum distance supported by the optical module.
YesSubstep c.
NoSubstep d.
c. Replace the optical module with a proper one or reduce fiber length.
Waiting for 15 minutes, Check whether the alarm disappears.
YesEnd.
NoSubstep d.
d. Verify that optical fibers are properly connected.
YesSubstep e.
NoSubstep f.
e. Check whether the surfaces of fiber connectors are dirty.
YesSubstep g.
NoSubstep h.
f. Connect fibers.
Waiting for 15 minutes, check whether the alarm disappears.
YesEnd.
NoSubstep e.
g. Clean the fiber connectors.
Waiting for 15 minutes, check whether the alarm disappears.
YesStep 4.
NoSubstep h.
h. Check whether fibers are in good condition.
YesStep 4.
NoSubstep i.
i. Replace fibers.
Waiting for 15 minutes, check whether the alarm disappears.
YesEnd.

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NoStep 4.
4. Check whether the optical module rate on the local or peer end match.
a. Check whether the optical module rate on the local or peer end match.
YesStep 5.
NoSubstep b.
b. Configuration or replace rate matching optical module.
Wait 15 minutes and check that the alarm has been eliminated.
YesEnd.
NoStep 5.
5. Based on the information about rack No., frame No., slot No., and optical port No. in
alarm details, remove the optical or electrical module, and then install it again.
Waiting for 15 minutes, check whether the alarm disappears.
YesEnd.
NoStep 6.
6. Based on the information about rack No., frame No., slot No., and optical port No. in
alarm details, replace the optical or electrical module.
Waiting for 15 minutes, check whether the alarm disappears.
YesEnd.
NoStep 7.
7. Reset the baseband board or the optical interface board that is connected with the
RRU where the alarm is located.
a. Select Configuration ManagementManaged ElementDevice, and double-click
Device. The Physical View and Topology View are displayed. Check the
rack, shelf and slot of the baseband board or the optical interface board that
is connected with the RRU where the alarm is located according to the rack
number/shelf number/slot number in the alarm details.
b. Reset the board according to the rack number/shelf number/slot number verified
in substep a.
Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 8.
8. Select Dynamic ManagementDynamic CommandSDRDevice Group, and reset
the main control board.
Wait for 30 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

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5.103 198098474 RRU fan failure


Alarm Information
l Alarm code: 198098474
l Name: RRU fan failure
l Alarm severity: Minor
l Alarm type: Equipment alarm

Detailed Description
This alarm occurs when the fan on the Fan Control Element (RRU) is faulty.

Alarm Cause
1. The fan is blocked.
2. The fan is faulty.

Impact
I. Impact on the equipment:

The equipment temperature might be too high, overtemperature may affect the life of the
equipment.
II. Impact on the services:

The equipment temperature might be too high, causing the boards or the entire system
unable to operate properly. As a result, the service performance will decrease and the
services will even be interrupted.

Action
1. Ensure that the air intake of the fan is not blocked.
Wait 15 minutes, and check whether the alarm is cleared.

Yes -> End.


No -> Step 2.

2. Replace the fan in accordance with the fan number/slot, shelf, and rack information in
the Detail Information dialog box.
Wait 15 minutes, and check whether the alarm is cleared.

Yes -> End.

No -> Contact ZTE technical support.

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5.104 198092117 Embedded power Rectifier Module


Fault
Alarm Information
l Alarm code: 198092117
l Name: Embedded power Rectifier Module Fault
l Alarm severity: Critical
l Alarm type: Equipment Alarm

Alarm Description
This alarm occurs when a rectifier module becomes faulty.

Alarm Cause
1. The rectifier module is not connected.
2. The air circuit breaker corresponding to the rectifier module is disconnected.
3. The rectifier module is faulty.
4. The slots in the rectifier cabinet are damaged.
5. The socket of the monitoring unit does not have good contact or is disconnected.
6. The monitoring unit is faulty.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:

The normal power supply to the base station is affected. When the base station powers
down, all the services on the base station are blocked.

Action
1. Check whether the rectifier where the alarm is located is properly connected.
a. Check whether the rectifier where the alarm is located is properly connected.

Yes Step 3.
No Substep b.

b. Connect the rectifier properly.

After 15 minutes, check whether the alarm is cleared.


Yes End.

No Step 2.
2. Check whether the rectifier input air circuit breaker where the alarm is located is closed.

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a. Check whether the rectifier input air circuit breaker where the alarm is located is
closed.
Yes Step 3.
No Substep b.
b. Close the input air circuit breaker.
After 15 minutes, check whether the alarm is cleared.
Yes End.
No Step 3.
3. Check whether the operating status of the rectifier where the alarm is located is normal.
a. Check whether the operating status of the rectifier where the alarm is located is
normal (for example, the fault indicator is lit).
Yes Step 4.

No Substep b.
b. Replace the rectifier where the alarm is located.
After 15 minutes, check whether the alarm is cleared.
Yes End.
No Step 4.

4. Change the installation slot of the rectifier.


After 15 minutes, check whether the alarm is cleared.
Yes End.
No Step 5.
5. Check whether the monitoring unit is properly connected.
a. Check whether the monitoring unit is properly connected.

Yes Step 6.
No Substep b.
b. Connect the monitoring unit properly.

After 15 minutes, check whether the alarm is cleared.

Yes End.
No Step 6.

6. Replace the monitoring unit.


After 15 minutes, check whether the alarm is cleared.

YesEnd.
NoContact ZTE technical support.

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5.105 198100078 Abnormal input dry contact one of


built-in power
Alarm Information
l Alarm code: 198100078
l Name: Abnormal input dry contact one of built-in power
l Alarm severity: Critical
l Alarm type: Equipment Alarm

Alarm Description
This alarm occurs when the input dry contact one is abnormal.

Alarm Cause
1. The external device is faulty.
2. The monitoring unit is faulty.

Impact
I. Impact on the equipment:
None.

II. Impact on the services:


All or some of the services on this base station may be interrupted, or the service quality
may be affected.

Action
1. Verify that the device connected to the input dry contact can operate normally.
a. Check whether the device connected to the input dry contact can operate normally.
YesStep 2.
NoSubstep b.

b. Troubleshoot the external device. After 15 minutes, check whether the alarm is
cleared.
YesEnd.

NoStep 2.
2. Replace the monitoring unit. After 15 minutes, check whether the alarm is cleared.

YesEnd.
NoContact ZTE technical support.

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5.106 198100079 Abnormal input dry contact two of


built-in power
Alarm Information
l Alarm code: 198100079
l Name: Abnormal input dry contact two of built-in power
l Alarm severity: Critical
l Alarm type: Equipment Alarm

Alarm Description
This alarm occurs when the input dry contact two is abnormal.

Alarm Cause
1. The external device is faulty.
2. The monitoring unit is faulty.

Impact
I. Impact on the equipment:
None.

II. Impact on the services:


All or some of the services on this base station may be interrupted, or the service quality
may be affected.

Action
1. Verify that the device connected to the input dry contact can operate normally.
a. Check whether the device connected to the input dry contact can operate normally.
YesStep 2.
NoSubstep b.

b. Troubleshoot the external device. After 15 minutes, check whether the alarm is
cleared.
YesEnd.

NoStep 2.
2. Replace the monitoring unit. After 15 minutes, check whether the alarm is cleared.

YesEnd.
NoContact ZTE technical support.

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5.107 198100080 Abnormal input dry contact three of


built-in power
Alarm Information
l Alarm code: 198100080
l Name: Abnormal input dry contact three of built-in power
l Alarm severity: Critical
l Alarm type: Equipment Alarm

Alarm Description
This alarm occurs when the input dry contact three is abnormal.

Alarm Cause
1. The external device is faulty.
2. The monitoring unit is faulty.

Impact
I. Impact on the equipment:
None.

II. Impact on the services:


All or some of the services on this base station may be interrupted, or the service quality
may be affected.

Action
1. Verify that the device connected to the input dry contact can operate normally.
a. Check whether the device connected to the input dry contact can operate normally.
YesStep 2.
NoSubstep b.

b. Troubleshoot the external device. After 15 minutes, check whether the alarm is
cleared.
YesEnd.

NoStep 2.
2. Replace the monitoring unit. After 15 minutes, check whether the alarm is cleared.

YesEnd.
NoContact ZTE technical support.

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5.108 198100081 Abnormal input dry contact four of


built-in power
Alarm Information
l Alarm code: 198100081
l Name: Abnormal input dry contact four of built-in power
l Alarm severity: Critical
l Alarm type: Equipment Alarm

Alarm Description
This alarm occurs when the input dry contact four is abnormal.

Alarm Cause
1. The external device is faulty.
2. The monitoring unit is faulty.

Impact
I. Impact on the equipment:
None.

II. Impact on the services:


All or some of the services on this base station may be interrupted, or the service quality
may be affected.

Action
1. Verify that the device connected to the input dry contact can operate normally.
a. Check whether the device connected to the input dry contact can operate normally.
YesStep 2.
NoSubstep b.

b. Troubleshoot the external device. After 15 minutes, check whether the alarm is
cleared.
YesEnd.

NoStep 2.
2. Replace the monitoring unit. After 15 minutes, check whether the alarm is cleared.

YesEnd.
NoContact ZTE technical support.

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5.109 198100280 The output power of the TX channel


is abnormal
Alarm Information
l Alarm code: 198100280
l Name: The output power of the TX channel is abnormal
l Alarm severity: Major
l Alarm type: Equipment Alarm

Alarm Description
This alarm occurs when the power on the radio unit transmission channel is too high or
too low.

Alarm Cause
1. Hardware is faulty (TxChannel is faulty or power detection channel is faulty).
2. Software is faulty.
3. The baseband power is abnormal.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
The TxChannel of the RF unit cannot operate properly, and all the services on this channel
are interrupted.

Action
1. Verify that the alarm is not raised frequently.
a. Select Alarm MonitoringHistory Alarms, and check whether the alarm is raised
frequently.
YesStep 2.
NoSubstep b.
b. Check whether the alarm lasts for less than 10 minutes.
YesSubstep c.
NoStep 2.
c. Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
No Step 2.

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2. Reset the baseband board or the optical interface board that is connected with the
RRU where the alarm is located. Refer to Reset Boards.
a. Select Configuration ManagementManaged ElementDevice, and double-click
Device. The Physical View and Topology View are displayed. Check the
rack, shelf and slot of the baseband board or the optical interface board that
is connected with the RRU where the alarm is located according to the rack
number/shelf number/slot number in the alarm details.
b. Reset the board according to the rack number/shelf number/slot number verified
in substep a. Refer to Reset Boards.

Wait for 15 minutes, and check whether the alarm is cleared.


YesEnd.
NoStep 3.

3. Replace the board according to the rack number/shelf number/slot number in the alarm
details.
Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact the customer service center.

5.110 198100283 Smart antenna calibration is abnormal


Alarm Information
l Alarm code: 198100283
l Name: Smart antenna calibration is abnormal
l Alarm severity: Major
l Alarm type: Equipment Alarm

Alarm Description
This alarm occurs when a smart antenna fails to be calibrated.

Alarm Cause
1. Antenna and feeder cable connection fault.

2. RRU channel fault.

Impact
I. Impact on the equipment:
None.

II. Impact on the services:

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If the sending or receiving channel is faulty, the services carried by this channel are
blocked.
If the intelligent antenna cannot be calibrated properly, the performance of the antenna is
affected.

Action
1. Check the antenna feeder cable.
a. Check whether the antenna and feeder are connected correctly.
YesStep 2.
NoSubstep b.

b. Connect the cable correctly.


c. After 15 minutes, check whether the alarm is cleared.
YesEnd.

NoStep 2.
2. Check whether connectors of the antenna and feeder are secured.
a. Check whether connectors of the antenna and feeder are secured.
YesStep 2.
NoSubstep b.

b. Secure the connectors.


c. After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 3.
3. Replace the board in accordance with the Rack Number, Shelf Number and Slot
Number in alarm details. 15 minutes, check whether the alarm is cleared.
YesEnd.
NoContact the customer service center.

5.111 198100400 Parameters of AISG device abnormal


Alarm Information
l Alarm code: 198100400
l Name: Parameters of AISG device abnormal
l Alarm severity: Warning
l Alarm type: Equipment Alarm

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Alarm Description
Setting parameters of AISG device abnormal.

Alarm Cause
Parameters of AISG device are abnormal.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
The cell coverage is influnced.

Action
1. Set threshold value in Maintenance > AISG Device Management and check whether
the threshold parameters are correct according to the description of over-threshold
parameter in appendix text of the detailed alarm information.
YesStep 3.
NoStep 2.
2. Change the parameter value in the setting threshold value window and check whether
the alarm is cleared next day.
YesEnd.
NoStep 1.
3. In Configuration > NE Management > Dynamic Management > Dynamic
Command > SDR > AISG Device, set parameters according to the description of
AISG device ID, Rack ID, over-threshold parameter, and device type in the appendix
text of the detailed alarm information, and then check whether the alarm is cleared.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

5.112 198094400 Downlink digital power exceeds


threshold
Alarm Information
l Alarm code: 198094400
l Name: Downlink digital power exceeds threshold
l Alarm severity: Minor

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l Alarm type: Equipment Alarm

Detailed Description
This alarm is raised when the digital power sent by the BBU to the RRU exceeds the rated
power 1 dB.

Alarm Cause
The optical link error rate between the BBU and the RRU is too high, or transmission quality
is poor.

Impact
I. Board status:
Operates properly.
II. Impact on services:

The RRU RF output signal is deteriorated. Service traffic is decreased or interrupted.

Action
1. Check whether related alarms exist.
a. Check whether any related alarm exists. If such alarms exist, remove them based
on the corresponding handling suggestion. The related alarm is as follows:
CPRI link abnormal (198094416)
b. Check whether the alarm is cleared.
YesStep 4.
NoStep 2.
2. Select Configuration ManagementDeviceBTS Auxiliary Peripheral
DeviceCableFiber Cable, check the rack, shelf, and slot information of the BPL
connected to the RRU.
3. In Dynamic ManagementSDRDevice GroupBoard Reset, select the BPL
recorded in step 2 and reset it.

After 15 minutes, check whether this alarm is cleared.


YesStep 4.

NoContact ZTE technical support.


4. In Dynamic ManagementSDRDevice GroupRRUEnable PA, according to the
rack ID, shelf ID, slot ID, and channel ID in detailed alarm information, enable the PA
that is shut down due to power exceeding the threshold. End alarm handling.

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5.113 198094401 Downlink analog power exceeds


threshold
Alarm Information
l Alarm code: 198094401
l Name: Downlink analog power exceeds threshold
l Alarm severity: Major
l Alarm type: Equipment Alarm

Detailed Description
This alarm is raised when the RRU finds that the transmit power of an antenna interface
exceeds the threshold.

Alarm Cause
1. The downlink digital power exceeds the rated power.
2. A fault occurs on the downlink transmission path.

Impact
I. Board status:
The RRU may shut down the PA or the PA may be damaged.
II. Impact on services:
All the services that the RRU bears may be interrupted.

Action
1. Check whether related alarms exist.
a. Check whether any related alarm exists. If such alarms exist, remove them based
on the corresponding handling suggestion. The related alarm is as follows:
Downlink digital power exceeds threshold (198094400)
b. Check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. According to the rack ID, shelf ID and slot ID in detailed alarm information, determine
the RRU location.
3. In Dynamic ManagementSDRDevice GroupBoard Reset, reset the alarmed
RRU.
After 15 minutes, check whether this alarm is cleared.
YesEnd.

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NoContact ZTE technical support.

5.114 198094402 The difference of digital and analog


power is abnormal
Alarm Information
l Alarm code: 198094402
l Name: The difference of digital and analog power is abnormal
l Alarm severity: Major
l Alarm type: Equipment Alarm

Detailed Description
The difference between the analog power sent by the RRU and the digital power sent by
the BBU exceeds the threshold.

Alarm Cause
1. The PA is shut down.
2. The PA is abnormal.
3. The transceiving board is faulty.

Impact
I. Board status:
Operates properly.
II. Impact on services:
Transmit power of the RRU is inaccurate, which affects the coverage area of the cell. If
the transmit power is too high, the coverage area of the cell is increased. If the transmit
power is too low, the coverage area of the cell is decreased.

Action
1. Check whether related alarms exist.
a. Check whether any related alarm exists. If such alarms exist, remove them based
on the corresponding handling suggestion. The related alarms are as follows:
Downlink analog power exceeds threshold (198094401)
Antenna feeder VSWR serious alarm (198094404)
b. Check whether the alarm is cleared.
YesEnd.
NoStep 2.

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2. According to the rack ID, shelf ID and slot ID in detailed alarm information, determine
the RRU location. According to information in the additional text, determine the ID of
the alarmed channel.
3. In Diagnosis TestCombined Test, select the alarmed RRU and query the PA
attributes of the RRU. View the result of checking the PAX status switch to check
whether the PA is shut down.
YesStep 4.
NoStep 5.
4. In Dynamic ManagementSDRDevice GroupRRUEnable PA, according to the
rack ID, shelf ID, slot ID, and channel ID in detailed alarm information, enable the PA
that is shut down. After 5 minutes, check whether this alarm is cleared.
YesEnd.
NoStep 5.
5. In Dynamic ManagementSDRDevice GroupBoard Reset, reset the alarmed
RRU.
After 15 minutes, check whether this alarm is cleared.

YesEnd.
NoContact ZTE technical support.

5.115 198094403 Antenna feeder VSWR alarm


Alarm Information
l Alarm code: 198094403
l Name: Antenna feeder VSWR alarm
l Alarm severity: Major
l Alarm type: Equipment Alarm

Detailed Description
The antenna feeder SWR is equal to or greater than 2.0 and smaller than 3.0 (the SWR
threshold is set in configuration management).

Alarm Cause
1. The antenna feeder is not connected fast to the RRU RF cable.
2. The impedance of the antenna feeder does not match that of the RRU.

3. The antenna feeder is faulty.

4. RF cables inside the RRU are not connected fast.


5. The transceiving board is faulty.

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Impact
I. Board status:
Operates properly.
II. Impact on services:
The RRU RF output quality is deteriorated. The performance of downlinks is affected. The
coverage area of the cell may be decreased.

Action
1. Verify that the SWR threshold is properly configured.
a. In Configuration ManagementManaged
ElementDeviceRRUEnvironment Monitoring Device, based on the rack
ID, shelf ID, and slot ID in detailed alarm information, check whether the lower
limit of the SWR threshold is properly configured.
YesStep 2.
NoSubstep b.
b. Increase the SWR threshold according to actual needs.
c. Synchronize the configurations to the corresponding NE.
d. After 15 minutes, check whether this alarm is cleared.
YesEnd.
NoStep 2.
2. Check whether cables in the antenna feeder system are connected correctly.
a. Check whether the cables of the antenna and feeder are correctly connected to
the RRU.
YesStep 3.
NoSubstep b.
b. Correctly connect the cables of the antenna and feeder to the RRU.
c. After 15 minutes, check whether this alarm is cleared.
YesEnd.
NoStep 4.
3. Check whether the cables are properly connected.
a. Check whether the cables are properly connected (For example, the connectors
are not in good contact).
YesStep 4.
NoSubstep b.
b. Eliminate line faults.
c. After 15 minutes, check whether this alarm is cleared.

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YesEnd.
NoStep 5.
4. Verify that the RRU is faulty or the antenna feeder system is faulty by using crosscheck.
a. Connect the antenna feeder system of a normal RRU to the RRU where the alarm
is located. Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoSubstep b.
b. Replace the RRU.
After 20 minutes, check whether this alarm is cleared.
YesEnd.
NoContact ZTE technical support.
5. Check the SWRs of the antenna, the combiner and the feeder in sequence, locate the
faulty components, and replace or repair them.
After 15 minutes, check whether this alarm is cleared.
YesEnd.
NoContact ZTE technical support.

5.116 198094404 Antenna feeder VSWR serious alarm


Alarm Information
l Alarm code: 198094404
l Name: Antenna feeder VSWR serious alarm
l Alarm severity: Critical
l Alarm type: Equipment Alarm

Detailed Description
The antenna feeder SWR is equal to or greater than 3.0 (the SWR threshold is set in
configuration management).

Alarm Cause
1. The antenna feeder is not connected fast to the RRU RF cable.

2. The impedance of the antenna feeder does not match that of the RRU.
3. The antenna feeder is faulty.

4. RF cables inside the RRU are not connected fast.


5. The transceiving board is faulty.

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Impact
I. Board status:
The PA is shut down.
II. Impact on services:
All the services that the RRU bears may be interrupted.

Action
1. Verify that the SWR threshold is properly configured.

a. In Configuration ManagementManaged
ElementDeviceRRUEnvironment Monitoring Device, based on the rack
ID, shelf ID, and slot ID in detailed alarm information, check whether the lower
limit of the SWR threshold is properly configured.
YesStep 2.
NoSubstep b.
b. Increase the SWR threshold according to actual needs.

c. Synchronize the configurations to the corresponding NE.


d. In Dynamic ManagementSDRDevice GroupRRUEnable PA, according to
the rack ID, shelf ID, slot ID, and antenna feeder ID in detailed alarm information,
enable the PA that is shut down due to SWR exceeding the threshold.
After 15 minutes, check whether this alarm is cleared.
YesEnd.

NoStep 2.
2. Check whether cables in the antenna feeder system are connected correctly.
a. Check whether the cables of the antenna and feeder are correctly connected to
the RRU.
YesStep 3.
NoSubstep b.

b. Correctly connect the cables of the antenna and feeder to the RRU.

c. In Dynamic ManagementSDRDevice GroupRRUEnable PA, according to


the rack ID, shelf ID, slot ID, and antenna feeder ID in detailed alarm information,
enable the PA that is shut down due to SWR exceeding the threshold.

After 15 minutes, check whether this alarm is cleared.


YesEnd.

NoStep 3.

3. Check whether the cables are properly connected.

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a. Check whether the cables are properly connected (For example, the connectors
are not in good contact).
YesStep 4.
NoSubstep b.
b. Eliminate line faults.
c. In Dynamic ManagementSDRDevice GroupRRUEnable PA, according to
the rack ID, shelf ID, slot ID, and antenna feeder ID in detailed alarm information,
enable the PA that is shut down due to SWR exceeding the threshold.
After 15 minutes, check whether this alarm is cleared.
YesEnd.
NoStep 4.
4. Verify that the RRU is faulty or the antenna feeder system is faulty by using crosscheck.
a. Connect the antenna feeder system of a normal RRU to the alarmed RRU.
b. In Dynamic ManagementSDRDevice GroupRRUEnable PA, according to
the rack ID, shelf ID, slot ID, and antenna feeder ID in detailed alarm information,
enable the PA that is shut down due to SWR exceeding the threshold.
After 15 minutes, check whether this alarm is cleared.
YesEnd.
NoSubstep c.
c. Replace the RRU.
After 20 minutes, check whether this alarm is cleared.
YesEnd.
NoContact ZTE technical support.
5. Check the SWRs of the antenna, the combiner and the feeder in sequence, locate the
faulty components, and replace or repair them.
6. In Dynamic ManagementSDRDevice GroupRRUEnable PA, according to the
rack ID, shelf ID, slot ID, and antenna feeder ID in detailed alarm information, enable
the PA that is shut down due to SWR exceeding the threshold.
After 15 minutes, check whether this alarm is cleared.
YesEnd.
NoContact ZTE technical support.

5.117 198094405 Slight-high temperature of PA


Alarm Information
l Alarm code: 198094405
l Name: Slight-high temperature of PA

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l Alarm severity: Warning


l Alarm type: Equipment Alarm

Detailed Description
This alarm is raised when the PA temperature is equal to or higher than 85 and lower
than 100 .

Alarm Cause
1. The PA is operating under high loads for a long time.
2. The environment temperature is too high.
3. Power supply of the RRU is abnormal.
4. The PA is faulty.

Impact
I. Board status:
Operates properly.
II. Impact on services:
The coverage area of the cell is decreased.

Action
1. Wait for 30 minutes, and check whether the alarm is cleared automatically.
YesEnd.
NoStep 2.
2. Improve the ventilation in the equipment room (for example, troubleshooting air
conditioner faults, fan faults, channel congestion faults).
After the environment is improved, wait for 15 minutes and check whether the alarm
is cleared.
YesEnd.
NoStep 3.
3. Check whether related alarms exist.
a. Check whether any related alarm exists. If such alarms exist, remove them based
on the corresponding handling suggestion. The related alarms are as follows:
Downlink digital power exceeds threshold (198094400)
Downlink analog power exceeds threshold (198094401)
RRU power supply abnormal (198094407)
b. Check whether the alarm is cleared.
YesEnd.

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NoStep 4.
4. According to the rack ID, shelf ID and slot ID in detailed alarm information, replace the
board.
After 15 minutes, check whether this alarm is cleared.
YesEnd.
NoContact ZTE technical support.

5.118 198094406 Over-high temperature of PA


Alarm Information
l Alarm code: 198094406
l Name: Over-high temperature of PA
l Alarm severity: Major
l Alarm type: Equipment Alarm

Detailed Description
This alarm is raised when the PA temperature is equal to or higher than 100 . This alarm
is cleared when the PA temperature is lower than 95 .

Alarm Cause
1. The PA is operating under high loads for a long time.
2. The environment temperature is too high.
3. Power supply of the RRU is abnormal.
4. The PA is faulty.

Impact
I. Board status:
The RRU may shut down the PA or the PA may be damaged.
II. Impact on services:
All the services that the RRU bears may be interrupted.

Action
1. Wait for 30 minutes, and check whether the alarm is cleared automatically.
YesStep 4.
NoStep 2.
2. Improve the ventilation in the equipment room (for example, troubleshooting air
conditioner faults, fan faults, channel congestion faults).

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After the environment is improved, wait for 15 minutes and check whether the alarm
is cleared.
YesStep 4.
NoStep 3.
3. Check whether related alarms exist.
a. Check whether any related alarm exists. If such alarms exist, remove them based
on the corresponding handling suggestion. The related alarms are as follows:
Downlink digital power exceeds threshold (198094400)
Downlink analog power exceeds threshold (198094401)
RRU power supply abnormal (198094407)
b. Check whether the alarm is cleared.
YesStep 4.

NoStep 5.
4. In Dynamic ManagementSDRDevice GroupRRUEnable PA, according to the
rack ID, shelf ID, slot ID, and channel ID in detailed alarm information, enable the PA
that is shut down due to power exceeding the threshold. End alarm handling.
5. According to the rack ID, shelf ID and slot ID in detailed alarm information, replace the
board.
After 15 minutes, check whether this alarm is cleared.
YesEnd.
NoContact ZTE technical support.

5.119 198094407 RRU power supply abnormal


Alarm Information
l Alarm code: 198094407
l Name: RRU power supply abnormal
l Alarm severity: Major
l Alarm type: Equipment Alarm

Detailed Description
The input or output of the power module on the RRU is over voltage or under voltage.

Alarm Cause
1. The external input voltage is too high or too low.

2. The power module is faulty.

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Impact
I. Board status:
The RRU may not operate properly or the RRU is damaged.
II. Impact on services:
Services that the RRU bears may be interrupted.

Action
1. Check whether the input voltage of the external power supply is normal by using a
multimeter.
YesStep 3.
NoStep 2.
2. Replace the power supply. Wait for 30 minutes, and check whether the alarm is
cleared.
YesEnd.
NoStep 3.
3. According to the rack ID, shelf ID and slot ID in detailed alarm information, replace the
RRU. .
After 15 minutes, check whether this alarm is cleared.
YesEnd.
NoContact ZTE technical support.

5.120 198094408 RRU RF PLL unlock


Alarm Information
l Alarm code: 198094408
l Name: RRU RF PLL unlock
l Alarm severity: Major
l Alarm type: Equipment Alarm

Detailed Description
The RF PPL of the RRU cannot lock the reference clock.

Alarm Cause
1. Frequency points are configured incorrectly.

2. The hardware is faulty.

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Impact
I. Board status:
The RRU may shut down the PA.
II. Impact on services:
All the services that the RRU bears may be interrupted.

Action
1. Check the frequency point configuration.
a. In Configuration ManagementRadio ParameterLTE FDDE-UTRAN CELL,
check whether the frequency configuration of the cell configured on the RRU is
correct.
YesStep 2.
NoSubstep b.
b. Modify the frequency point to a value within the frequency range, and synchronize
the change configuration. After 10 minutes, check whether this alarm is cleared.
YesEnd.
NoStep 2.
2. In Dynamic ManagementSDRDevice GroupBoard reset, according to the rack
ID, shelf ID, and slot ID in detailed alarm information, reset the alarmed RRU.
After 15 minutes, check whether this alarm is cleared.
YesEnd.
NoContact ZTE technical support.

5.121 198094409 Abnormal temperature of board


Alarm Information
l Alarm code: 198094409
l Name: Abnormal temperature of board
l Alarm severity: Major
l Alarm type: Equipment Alarm

Detailed Description
The board temperature is higher than 75 or lower than -15 .

Alarm Cause
The environmental temperature exceeds the normal working temperature range of the
equipment.

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Impact
I. Board status:
The RRU automatically decreases the power by 1 dB, which may cause the RRU to operate
improperly or be damaged.
II. Impact on services:
The coverage area of the cell may be decreased. If the RRU is damaged, cells borne over
it cannot provide services.

Action
1. Wait for 30 minutes, and check whether the alarm is cleared automatically.
YesEnd.
NoStep 2.
2. Improve the ventilation in the equipment room (for example, troubleshooting air
conditioner faults, fan faults, channel congestion faults).
After the environment is improved, wait for 15 minutes and check whether the alarm
is cleared.
YesEnd.
NoContact ZTE technical support.

5.122 198094412 Fault in BPL clock


Alarm Information
l Alarm code: 198094412
l Name: Fault in BPL clock
l Alarm severity: Major
l Alarm type: Equipment Alarm

Detailed Description
The BPL has no clock, its clock signal is abnormal, or its clock is out of lock.

Alarm Cause
1. The clock of the main-control board is faulty.
2. The output clock of the backplane is faulty.
3. The hardware of the clock module on the alarmed device is faulty.

Impact
I. Board status:
The board is unavailable.

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II. Impact on services:


The cell using this BPL cannot provide services.

Action
1. Check whether related alarms exist.
a. Check whether any clock-related alarm exists. If such alarms exist, remove them
based on the corresponding handling suggestion. The related alarms are as
follows:
Board hardware fault (198097004)
b. Check whether the alarm is cleared.

YesEnd.
NoStep 2.
2. According to the rack ID, shelf ID, and slot ID in detailed alarm information, reset the
board.
After 15 minutes, check whether this alarm is cleared.

YesEnd.
NoStep 3.
3. According to the rack ID, shelf ID, and slot ID in detailed alarm information, remove
the board and reinstall it.
After 15 minutes, check whether this alarm is cleared.
YesEnd.
NoContact ZTE technical support.

5.123 198094413 Fault in BPL hardware


Alarm Information
l Alarm code: 198094413
l Name: Fault in BPL hardware
l Alarm severity: Major
l Alarm type: Equipment Alarm

Detailed Description
An error occurs on a component or communication link on the board.

Alarm Cause
The hardware is faulty.

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Impact
I. Board status:
The board is unavailable.
II. Impact on services:
The cell using this BPL cannot provide services.

Action
1. According to the rack ID, shelf ID, and slot ID in detailed alarm information, reset the
board.
After 15 minutes, check whether this alarm is cleared.
YesEnd.
NoStep 2.
2. According to the rack ID, shelf ID, and slot ID in detailed alarm information remove the
board and reinstall it.
After 15 minutes, check whether this alarm is cleared.
YesEnd.
NoStep 3.
3. According to the rack ID, shelf ID and slot ID in detailed alarm information, replace the
board.
After 15 minutes, check whether this alarm is cleared.
YesEnd.
NoContact ZTE technical support.

5.124 198094414 Discontinuous frame number


Alarm Information
l Alarm code: 198094414
l Name: Discontinuous frame number
l Alarm severity: Major
l Alarm type: Equipment Alarm

Detailed Description
Frame numbers received by the BPL or the RRU are not continuous.

Alarm Cause
BPL:
1. The main-control board switches over its clock reference source.

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2. The clock-locking status of the main-control board is changed from unlocked into locked.
3. The crystal oscillator of the main-control board is aged.
RRU:
1. The link from the BBU to the RRU is faulty.

Impact
I. Board status:
Operates properly.
II. Impact on services:
All downlink UEs in the cell are asynchronous, and services are interrupted.

Action
1. Wait for 10 minutes, and check whether the alarm is cleared automatically.
YesEnd.
NoStep 2.
2. According to the rack ID, shelf ID, and slot ID in detailed alarm information, check
whether the alarmed board is a BPL board.
YesStep 4.
NoStep 3.
3. According to the rack ID, shelf ID, and slot ID in detailed alarm information, check
whether the alarmed board is an RRU.
YesStep 6.
NoContact ZTE technical support.
4. Check whether related alarms exist.
a. Check whether any related alarm exists on the main-control board. If such alarms
exist, remove them based on the corresponding handling suggestion. The related
alarm is as follows:
Board hardware fault (198097004)
b. Check whether the alarm is cleared.
YesEnd.
NoStep 5.
5. In Dynamic ManagementSDRDevice GroupBoard Reset, reset the alarmed
board.
After 15 minutes, check whether this alarm is cleared.
YesEnd.
NoContact ZTE technical support.

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6. Check whether related alarms exist.


a. Check whether any related alarm exists. If such alarms exist, remove them based
on the corresponding handling suggestion. The related alarm is as follows:
CPRI link abnormal (198094416)
b. Check whether the alarm is cleared.
YesEnd.
NoStep 7.
7. In Dynamic ManagementSDRDevice GroupBoard Reset, reset the alarmed
RRU.
After 15 minutes, check whether this alarm is cleared.
YesEnd.
NoContact ZTE technical support.

5.125 198094415 Frame frequency abnormal


Alarm Information
l Alarm code: 198094415
l Name: Frame frequency abnormal
l Alarm severity: Major
l Alarm type: Equipment Alarm

Detailed Description
The frame frequency received by the BPL or the RRU is abnormal.

Alarm Cause
BPL:
1. The main-control board switches over its clock reference source.
2. The clock-locking status of the main-control board is changed from unlocked into locked.
3. The crystal oscillator of the main-control board is aged.
RRU:
1. The link from the BBU to the RRU is faulty.

Impact
I. Board status:
Operates properly.
II. Impact on services:
All downlink UEs in the cell are asynchronous, and services are interrupted.

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Action
1. Wait for 10 minutes, and check whether the alarm is cleared automatically.
YesEnd.
NoStep 2.
2. According to the rack ID, shelf ID, and slot ID in detailed alarm information, check
whether the alarmed board is a BPL board.
YesStep 4.
NoStep 3.
3. According to the rack ID, shelf ID, and slot ID in detailed alarm information, check
whether the alarmed board is an RRU.
YesStep 6.
NoContact ZTE technical support.
4. Check whether related alarms exist.
a. Check whether any related alarm exists on the main-control board. If such alarms
exist, remove them based on the corresponding handling suggestion. The related
alarm is as follows:
Board hardware fault (198097004)
b. Check whether the alarm is cleared.
YesEnd.
NoStep 5.
5. In Dynamic ManagementSDRDevice GroupBoard Reset, reset the alarmed
board.
After 15 minutes, check whether this alarm is cleared.
YesEnd.
NoContact ZTE technical support.
6. Check whether related alarms exist.
a. Check whether any related alarm exists. If such alarms exist, remove them based
on the corresponding handling suggestion. The related alarm is as follows:
CPRI link abnormal (198094416)
b. Check whether the alarm is cleared.
YesEnd.
NoStep 7.
7. In Dynamic ManagementSDRDevice GroupBoard Reset, reset the alarmed
RRU.
After 15 minutes, check whether this alarm is cleared.

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YesEnd.
NoContact ZTE technical support.

5.126 198094425 Optical module temperature is


abnormal
Alarm Information
l Alarm code: 198094425
l Name: Optical module temperature is abnormal
l Alarm severity: Minor
l Alarm type: Equipment Alarm

Detailed Description
The temperature of the optical module is too high or too low.

Alarm Cause
The optical module is abnormal.

Impact
I. Board status:
Operates properly.
II. Impact on services:
Optical fiber connection between the BBU and the RRU is abnormal. Services may be
interrupted.

Action
1. According to the rack ID, shelf ID, slot ID, and optical port ID in detailed alarm
information, replace the optical module.
After 15 minutes, check whether this alarm is cleared.
YesEnd.
NoStep 2.
2. In Dynamic ManagementDynamic CommandSDRDevice Group, according to
the rack ID, shelf ID, and slot ID in detailed alarm information, power off the board and
reset it.
After 15 minutes, check whether this alarm is cleared.
YesEnd.
NoContact ZTE technical support.

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5.127 198094426 Optical module bias current is


abnormal
Alarm Information
l Alarm code: 198094426
l Name: Optical module bias current is abnormal
l Alarm severity: Minor
l Alarm type: Equipment Alarm

Detailed Description
The bias current of the optical module is too low or too high.

Alarm Cause
The optical module is abnormal.

Impact
I. Board status:
Operates properly.
II. Impact on services:
Optical fiber connection between the BBU and the RRU is abnormal. Services may be
interrupted.

Action
1. According to the rack ID, shelf ID, slot ID, and optical port ID in detailed alarm
information, replace the optical module.
After 15 minutes, check whether this alarm is cleared.
YesEnd.
NoStep 2.

2. In Dynamic ManagementDynamic CommandSDRDevice Group, according to


the rack ID, shelf ID, and slot ID in detailed alarm information, power off the board and
reset it.

After 15 minutes, check whether this alarm is cleared.

YesEnd.
NoContact ZTE technical support.

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5.128 198094427 Optical module transmit power is


abnormal
Alarm Information
l Alarm code: 198094427
l Name: Optical module transmit power is abnormal
l Alarm severity: Minor
l Alarm type: Equipment Alarm

Detailed Description
The transmit power of the optical module is too low or too high.

Alarm Cause
The optical module is abnormal.

Impact
I. Board status:
Operates properly.
II. Impact on services:
Optical fiber connection between the BBU and the RRU is abnormal. Services may be
interrupted.

Action
1. According to the rack ID, shelf ID, slot ID, and optical port ID in detailed alarm
information, remove the optical module and reinstall it.
After 15 minutes, check whether this alarm is cleared.
YesEnd.
NoStep 2.
2. According to the rack ID, shelf ID, slot ID, and optical port ID in detailed alarm
information, replace the optical module.
After 15 minutes, check whether this alarm is cleared.
YesEnd.
NoStep 3.
3. In Dynamic ManagementDynamic CommandSDRDevice Group, according to
the rack ID, shelf ID, and slot ID in detailed alarm information, power off the board and
reset it.
After 15 minutes, check whether this alarm is cleared.

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YesEnd.
NoContact ZTE technical support.

5.129 198094428 Optical module inner voltage is


abnormal
Alarm Information
l Alarm code: 198094428
l Name: Optical module inner voltage is abnormal
l Alarm severity: Minor
l Alarm type: Equipment Alarm

Detailed Description
The internal voltage of the optical module is too low or too high.

Alarm Cause
The optical module is abnormal.

Impact
I. Board status:
Operates properly.
II. Impact on services:
Optical fiber connection between the BBU and the RRU is abnormal. Services may be
interrupted.

Action
1. According to the rack ID, shelf ID, slot ID, and optical port ID in detailed alarm
information, replace the optical module.
After 15 minutes, check whether this alarm is cleared.
YesEnd.
NoStep 2.
2. In Dynamic ManagementDynamic CommandSDRDevice Group, according to
the rack ID, shelf ID, and slot ID in detailed alarm information, power off the board and
reset it.
After 15 minutes, check whether this alarm is cleared.
YesEnd.
NoContact ZTE technical support.

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5.130 198094431 RSSI power is abnormal


Alarm Information
l Alarm code: 198094431
l Name: RSSI power is abnormal
l Alarm severity: Warning
l Alarm type: Equipment Alarm

Detailed Description
The power of the RSSI is too low or too high.

Alarm Cause
1. The uplink path of the RRU is faulty, which causes the power to be too low.
2. Great interferences exist in the environment, which causes the power to be too high.

Impact
I. Board status:
Operates properly.
II. Impact on services:
Services may be interrupted, or uplink traffic decreases.

Action
Contact ZTE technical support.

5.131 198094437 RRU power-cut alarm


Alarm Information
l Alarm code: 198094437
l Name: RRU power-cut alarm
l Alarm severity: Minor
l Alarm type: Equipment alarm

Detailed Description
This alarm occurs when an RRU detects that its voltage is lower than the threshold.

Alarm Cause
Power supply of the RRU is faulty.

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Impact
I. Board status:
RRU equipment fails to operate properly.
II. Impact on the services:
There is no service available in the cell configured on the RRU.

Action
1. Check whether the power supply equipment of the RRU operates properly.
YesStep 4.
NoStep 2.
2. Provide the RRU with proper power supply equipment.
3. Check whether the RRU is powered on and whether the alarm is cleared.
YesEnd.
NoContact technical support.
4. Power the RRU and whether the alarm is cleared.
YesEnd.
NoContact technical support.

5.132 198094441 RRU feedback power exceeds


threshold
Alarm Information
l Alarm code: 198094441
l Name: RRU feedback power exceeds threshold
l Alarm severity: Major
l Alarm type: Equipment alarm

Detailed Description
This alarm occurs when RRU power is interfered by other RRU in condition that two RRUs
are configured with poor quality combiner.

Alarm Cause
Power interference between RRUs occurs if two RRUs are configured with poor quality
combiners.

Impact
I. Board status:

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The RRU may shut down the PA or the PA may be damaged.


II. Impact on the services:
All the services that the RRU bears may be interrupted.

Action
1. Check whether the isolation of the combiner is proper.
YesStep 3.
NoStep 2.
2. Replace the combiner with a new one.
3. Enable the PA by selecting Dynamic ManagementSDRDevice GroupRRUPA
On and check whether the alarm is cleared.
YesEnd.
NoStep 4.

4. Reset the RRU and check whether the alarm is cleared after the RRU operates
properly.

YesEnd.
NoContact ZTE technical support.

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Communication Alarm
Table of Contents
198092013 High BER rate at the E1/T1 link ...............................................................6-1
198092230 The SCTP association is broken ..............................................................6-3
198092231 The PPP link is broken.............................................................................6-4
198092232 The HDLC link is broken ..........................................................................6-6
198092233 The SSCOP link is broken .......................................................................6-7
198092361 The IMA group is faulty ............................................................................6-8
198092362 The IMA/TC link is faulty ........................................................................6-10
198092399 The BFD connection is broken ...............................................................6-11
198092401 E1/T1 link self-loop ................................................................................6-12
198092402 The TCP connection is broken ...............................................................6-13
198092428 The SCTP path is broken.......................................................................6-15
198092431 The received optical power of the optical module is abnormal ................6-17
198096839 RRU inner GNSS clock source abnormal...............................................6-18
198097169 The next hop IP is unreachable..............................................................6-20
198097171 Authentication failure .............................................................................6-21
198097172 Configuration parameter of OAM Channel is wrong ...............................6-22
198097175 Remote server unreachable...................................................................6-24
198097176 IPSec link abnormal ...............................................................................6-26
198098252 The physical Ethernet link is broken ......................................................6-28
198098319 Optical port receiving link failure ............................................................6-29
198094416 CPRI link abnormal ................................................................................6-32
198094420 S1 link is broken ....................................................................................6-35
198094421 X2 link is broken ....................................................................................6-37
198094430 The strength of received optical signal is abnormal ................................6-40
198094455 All MME associations interrupted ...........................................................6-43
198094466 S1 GTP-U path unavailable ...................................................................6-43
198094467 X2 GTP-U path unavailable ...................................................................6-44
198094470 The link between eNodeB and iCS is broken .........................................6-45

6.1 198092013 High BER rate at the E1/T1 link


Alarm Information
l Alarm code: 198092013
l Name: High BER rate at the E1/T1 link
l Alarm severity: Minor

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l Alarm type: Communications Alarm

Alarm Description
The main control board periodically collects the Bit Error Rate (BES) information of the
E1/T1 bottom-layer link, and reports the alarm in accordance with the statistics. It indicates
the BES of the entire transmission link.

Alarm Cause
The physical E1/T1 link may be abnormal.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
Quality of the services on the E1/T1 link is affected.

Action
1. Verify that the cable of the equipment is connected properly.
a. Check whether the cables in the distribution frame, the transmission equipment
(for example, the optical transceiver or the repeater) ports and E1/T1 on the
SA/SE/PSA front panels are connected properly, for example, whether there is
any short circuit between the cores or wires of a cable because of any unsecured
connector or other objects around the distribution frame.
YesStep 2.
NoSubstep b.
b. Reconnect the equipment cables.
Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Verify that the grounding busbar of the equipment is connected properly.
a. Check whether the distribution frame, the transmission equipment and the base
station are connected properly to the same grounding busbar, and whether any of
the following situations occurs: the cable is too thin, connectors are not secured,
the grounding busbar is corroded, the joint is insulated or there is no grounding
busbar.
YesStep 3.
NoSubstep b.
b. Reconnect or replace the cable between the equipment and the grounding busbar.

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Wait for 15 minutes, and check whether the alarm is cleared.


YesEnd.
NoStep 3.
3. Replace the E1/T1 cables on the SA/SE/PSA front panels.
Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 4.
4. Change the location of the transmission equipment port or replace the repeater.
Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

6.2 198092230 The SCTP association is broken


Alarm Information
l Alarm code: 198092230
l Name: The SCTP association is broken
l Alarm severity: Critical
l Alarm type: Communications Alarm

Alarm Description
This alarm occurs in the following conditions:
l The Stream Control Transmission Protocol (SCTP) association fails to be established.
l The notification that the opposite end is shut down is received.
l Data is transmitted to the opposite end for several times but no response is returned.

Alarm Cause
1. The SCTP association parameters of the local end and the opposite end are not
configured correctly.
2. The transmission link is faulty.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
Service signaling messages may not be sent and received normally, and all of the services
operating on the SCTP association are interrupted.

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Action
1. Ensure that the SCTP association is correctly configured.
a. Select Configuration ManagementManaged ElementTransmission
NetworkProduct (such as UMTS)Signaling and BusnissSCTP from the
menu. The SCTP tab is displayed. Check whether the settings of the local port
number, remote address and port number, and the used IP-layer configuration
match the network planning.
YesContact ZTE technical support.
NoSubstep b.
b. Change the setting of the SCTP association at the local end to be the same as the
network planning.
c. Synchronize the configuration to the NE.
d. Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Check whether the transport address from the local end to the remote end is reachable.
a. Ping the remote address of the SCTP association, and check whether an
acknowledgement can be received.
YesContact ZTE technical support.
NoSubstep b.
b. Based on the network planning, check whether the settings of the IP address and
the route of each node (such as the BSC/RNC/switching device) over the transport
path are correct.
YesContact ZTE technical support.
NoSubstep c.
c. Based on the network planning, change the settings of the IP address and the
route of each node (such as the BSC/RNC/switching device) over the transport
path.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

6.3 198092231 The PPP link is broken


Alarm Information
l Alarm code: 198092231
l Name: The PPP link is broken

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l Alarm severity: Critical


l Alarm type: Communications Alarm

Alarm Description
This alarm occurs when the PPP link is broken.

Alarm Cause
1. The configuration of the PPP link is incorrect.
2. The corresponding E1/T1 link is faulty.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
All of the signaling messages and services operating on the PPP link are interrupted.

Action
1. Ensure that no related alarm is raised.
a. Check whether the related alarm is raised. If the related alarm is raised, take
action based on the alarm handling suggestion. The related alarm is as follows:
198097109 E1/T1 link is interrupted
b. Check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Ensure that the PPP link is correctly configured.
a. Select Configuration ManagementManaged ElementTransimission
NetworkRadio Standard (such as UMTS)IP TransportPPP Link from the
menu. The PPP Link tab is displayed. Check whether the PPP encapsulation
type matches the network planning.
YesContact ZTE technical support.
NoSubstep b.
b. Change the PPP encapsulation type of the local end to be the same as the network
planning.
c. Synchronize the configuration to the NE.
d. Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

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6.4 198092232 The HDLC link is broken


Alarm Information
l Alarm code: 198092232
l Name: The HDLC link is broken
l Alarm severity: Critical
l Alarm type: Communications Alarm

Alarm Description
This alarm occurs when the HDLC link is broken.

Alarm Cause
1. The configuration of the HDLC link is incorrect.
2. The transmission quality of the corresponding E1/T1 link decreases.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
All of the signaling messages and services operating on the HDLC link are interrupted.

Action
1. Ensure that no related alarm is raised.
a. If the related alarm has been raised, take the corresponding action based on the
alarm handling suggestion. The related alarm is as follows:
198097109 E1/T1 link is interrupted
b. Check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Ensure that the HDLC channel is correctly configured.
a. Select Configuration ManagementManaged ElementTransimission
NetworkRadio Standard (such as UMTS)IP TransportHDLC Channel from
the menu. The HDLC Channel tab is displayed. Check whether the time slot bit
mapping matches the network planning
YesContact ZTE technical support.
NoSubstep b.
b. Change the time slot bit mapping of the local end to be the same as the network
planning.

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c. Synchronize the configuration to the NE.


d. Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

6.5 198092233 The SSCOP link is broken


Alarm Information
l Alarm code: 198092233
l Name: The SSCOP link is broken
l Alarm severity: Critical
l Alarm type: Communications Alarm

Alarm Description
This alarm occurs in the following conditions:
l The SSCOP link fails to be established.
l The notification that the opposite end is shut down is received.
l Data is transmitted to the opposite end for several times but no response is returned.

Alarm Cause
The PVC parameters are not configured correctly.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
Service signaling messages and ALCAP signaling messages may not be sent and received
normally, and all of the services operating on the SSCOP link are interrupted.

Action
1. Ensure that no related alarm is raised.
a. If the related alarm has been raised, take the corresponding action based on the
alarm handling suggestion. The related alarm is as follows:
198097109 E1/T1 link is interrupted
198092362 IMA/TC link is faulty
b. Check whether the alarm is cleared.
YesEnd.
NoStep 2.

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2. Ensure that the SaalUni parameters are correctly set.


a. Select Configuration ManagementManaged ElementTransmission
NetworkRadio Standard (such as UMTS)ATM Transport NetworkSaalUni
from the menu. The SaalUni tab is displayed. Check whether the settings of the
used ATM-layer link, virtual path number, virtual channel number, and AAL5 flow
attributes match the network planning.
YesStep 3.
NoSubstep b.
b. Change the settings of the SaalUni parameters at the local end to be the same as
the network planning.
c. Synchronize the configuration to the NE.
d. Wait 15 minutes, and check whether the alarm is cleared.

YesEnd.

NoStep 3.
3. Inform the maintenance personnel of the peer device to check whether the
transmission is abnormal.

YesMaintenance personnel of the peer device resolve the transmission fault.


NoContact ZTE technical support.

6.6 198092361 The IMA group is faulty


Alarm Information
l Alarm code: 198092361
l Name: The IMA group is faulty
l Alarm severity: Major
l Alarm type: Communications Alarm

Alarm Description
This alarm occurs when an Inverse Multiplexing over ATM (IMA) group cannot operate
properly after it is configured.

Alarm Cause
1. The system clock is abnormal.

2. The transmission relay device is faulty or incorrectly configured.


3. The E1/T1 cable connection is faulty.

4. The base station or the RNC is not configured properly.

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Impact
I. Impact on the equipment:
None.
II. Impact on the services:
All the services of the IMA group are interrupted.

Action
1. Verify that related alarms are cleared.

a. Check whether any related alarm exists. Clear any alarm according to the
corresponding handling suggestions. Related alarms are as follows:
198096832 Line clock source fault

198097109 E1/T1 link is interrupted


b. Check whether the alarm is cleared.
YesEnd.
NoStep 2.

2. Verify that the IMA parameters are configured correctly.


a. Select Configuration ManagementManaged Element -> Transmission
NetworkUMTS (for example)ATM Transport Network -> ATM Layer Link,
and check whether the ATM layer protocol type, Enable descrambling, Frame
length, Clock mode, Used physical layer port and Used channelized SMT-1 are
configured as planned.

YesStep 3.
NoSubstep b.
b. Modify the corresponding IMA parameters as planned.
c. Synchronize the configurations to the corresponding NE.
d. Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.

NoStep 3.
3. Contact the maintenance personnel for the peer to verify that the switching devices
including RNC are configured correctly.

Wait for 15 minutes, and check whether the alarm is cleared.


YesEnd.

NoContact ZTE technical support.

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6.7 198092362 The IMA/TC link is faulty


Alarm Information
l Alarm code: 198092362
l Name: The IMA/TC link is faulty
l Alarm severity: Major
l Alarm type: Communications Alarm

Alarm Description
This alarm occurs when a sublink of the IMA group or the TC link becomes faulty.

Alarm Cause
1. The transmission relay device is faulty or incorrectly configured.
2. The base station or the RNC is not configured properly.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
The transmission bandwidth is reduced and the service traffic of the system is decreased.

Action
1. Verify that the IMA/TC parameters are configured correctly.
a. Select Configuration ManagementManaged ElementTransmission
NetworkUMTS (for example)ATM Transport NetworkATM Layer Link, and
check whether the ATM layer protocol type is set to IMA or TC.
If the ATM layer protocol type is set to IMA, check whether the Enable
descrambling, Frame length, Clock mode, Used physical layer port and Used
channelized SMT-1 are configured as planned.
If the ATM layer protocol type is set to TC, check whether the Enable descrambling,
Used physical layer port, Time slot bit mapping and Used channelized SMT-1 are
configured as planned.
YesStep 2.
NoSubstep b.
b. Modify the corresponding IMA/TC parameters as planned.
c. Synchronize the configurations to the corresponding NE.
d. Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.

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NoStep 2.
2. Contact the maintenance personnel for the peer to verify that the switching devices
including RNC are configured correctly.
Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 3.
3. Contact the corresponding maintenance personnel to verify that transmission data is
configured correctly.
Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

6.8 198092399 The BFD connection is broken


Alarm Information
l Alarm code: 198092399
l Name: The BFD connection is broken
l Alarm severity: Major
l Alarm type: Communications Alarm

Alarm Description
This alarm occurs in the following conditions:

l The Bidirectional Forwarding Detection (BFD) connection fails to be established.


l The notification that the opposite end is shut down is received.
l Data is transmitted to the opposite end for several times but no response is returned.

Alarm Cause
1. The BFD parameters of the local end and the opposite end are not configured correctly.
2. The transmission link is faulty.

Impact
I. Impact on the equipment:

None.

II. Impact on the services:


Signaling messages may not be sent and received normally, and all of the services
operating on the connection are interrupted.

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Action
1. Ensure that the BFD parameters are correctly set.
a. Select Configuration ManagementManaged ElementTransmission
NetworkRadio Standard (such as UMTS)Network DetectionBidirectional
Forwarding Detection from the menu. The Bidirectional Forwarding Detection
tab is displayed. Check whether the settings of the used UDP bearer, peer IP,
multi-hop detection, and BFD authentication match the network planning.
YesStep 2.
NoSubstep b.
b. Change the settings of the BFD parameters at the local end to be the same as
those at the peer end.
c. Synchronize the configuration to the NE.
d. Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Check whether the transport address from the local end to the remote end is reachable.
a. Ping the remote address of the SCTP association, and check whether an
acknowledgement can be received.
YesContact ZTE technical support.
NoSubstep b.
b. Based on the network planning, check whether the settings of the IP address and
the route of each node (such as the BSC/RNC/switching device) over the transport
path are correct.
YesContact ZTE technical support.
NoSubstep c.
c. Based on the network planning, change the settings of the IP address and the
route of each node (such as the BSC/RNC/switching device) over the transport
path.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

6.9 198092401 E1/T1 link self-loop


Alarm Information
l Alarm code: 198092401
l Name: E1/T1 link self-loop

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l Alarm severity: Major


l Alarm type: Communications Alarm

Alarm Description
This alarm occurs when the E1/T1 link is self-looped.

Alarm Cause
The physical E1/T1 link may be abnormal.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
All the services on the E1/T1 link are interrupted.

Action
1. Verify that there is no self-loop E1/T1 cable in the distribution frame.
a. Check whether there is a self-loop E1/T1 cable in the distribution frame.
YesSubstep b.
No Step 2.
b. Connect the E1/T1 cable correctly.
Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Contact the corresponding maintenance personnel to verify that transmission is
configured correctly.
Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

6.10 198092402 The TCP connection is broken


Alarm Information
l Alarm code: 198092402
l Name: The TCP connection is broken
l Alarm severity: Critical
l Alarm type: Communications Alarm

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Alarm Description
This alarm occurs in the following conditions:
l The Transfer Control Protocol (TCP) connection fails to be established.
l The notification that the opposite end is shut down is received.
l Data is transmitted to the opposite end for several times but no response is returned.

Alarm Cause
1. The local FE configuration or PPP configuration is incorrect.
2. The TCP parameters of the local end and the opposite end are not configured correctly.
3. The transmission link is faulty.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
Signaling messages may not be sent and received normally, and all of the services
operating on the TCP connection are interrupted.

Action
1. Ensure that no related alarm is raised.
a. If the related alarm has been raised, take the corresponding action based on the
alarm handling suggestion. The related alarm is as follows:
198097109 E1/T1 link is interrupted
b. Check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Ensure that the PPP link is correctly configured.
a. Select Configuration ManagementManaged ElementTransimission
NetworkRadio Standard (such as UMTS)IP TransportPPP Link from the
menu. The PPP Link tab is displayed. Check whether the PPP encapsulation
type matches the network planning.
YesStep 3.
NoSubstep b.
b. Change the PPP encapsulation type of the local end to be the same as the network
planning.
c. Synchronize the configuration to the NE.
d. Wait 15 minutes, and check whether the alarm is cleared.

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YesEnd.
NoStep 3.
3. Ensure that the TCP parameters are correctly set.
a. Select Configuration ManagementManaged ElementTransmission
NetworkRadio Standard (such as UMTS)Signaling and BusnissTCP from
the menu. The TCP tab is displayed. Check whether the settings of the used
IP address, used bandwidth resources, remote address, and QoS match the
network planning.
YesContact the customer service center.
NoSubstep b.
b. Change the TCP setting of the local end to be the same as the network planning.
c. Synchronize the configuration to the NE.
d. Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
No Contact ZTE technical support.

6.11 198092428 The SCTP path is broken


Alarm Information
l Alarm code: 198092428
l Name: The SCTP path is broken
l Alarm severity: Major
l Alarm type: Communications Alarm

Alarm Description
This alarm occurs in the following conditions:
l No response to the heartbeat is received in some path of the SCTP association.
l The number of retransmitting data is larger than the maximum retransmission number
of the path.

Alarm Cause
1. The SCTP association parameters of the local end and the opposite end are not
configured correctly.
2. The transmission link is faulty.

Impact
I. Impact on the equipment:
None.

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II. Impact on the services:


If all paths of an SCTP association are broken, the service signaling cannot be transferred
properly, causing the services that the SCTP association bears to interrupt.

Action
1. Ensure that the SCTP association is correctly configured.
a. Select Configuration ManagementManaged ElementTransmission
NetworkRadio Standard (such as UMTS)Singalling and Busniss -> SCTP
from the menu. The SCTP tab is displayed. Check whether the settings of
the local port number, remote address and port number, and the used IP-layer
configuration match the network planning.
YesStep 2.
NoSubstep b.

b. Change the setting of the SCTP association at the local end to be the same as the
network planning.
c. Synchronize the configuration to the NE.
d. Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.

NoStep 2.
2. Check whether the transport address from the local end to the remote end is reachable.
a. Ping the remote address of the SCTP association, and check whether an
acknowledgement can be received.
YesContact ZTE technical support.
NoSubstep b.
b. Based on the network planning, check whether the settings of the IP address and
the route of each node (such as the BSC/RNC/switching device) over the transport
path are correct.
YesContact ZTE technical support.
NoSubstepc

c. Based on the network planning, change the settings of the IP address and the
route of each node (such as the BSC/RNC/switching device) over the transport
path.
Wait 15 minutes, and check whether the alarm is cleared.

YesEnd.
NoContact ZTE technical support.

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6.12 198092431 The received optical power of the


optical module is abnormal
Alarm Information
l Alarm code: 198092431
l Name: The received optical power of the optical module is abnormal
l Alarm severity: Minor
l Alarm type: Communications Alarm

Alarm Description
This alarm occurs when the receiving optical power of the optical module is too low or too
high.

Alarm Cause
l The optical fiber is damaged.
l The optical module is aging.
l The actual optical fiber length is longer than the length supported by the optical
module.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
The services of cell associated to the optical port are interrupted.

Action
1. Remove and re-install the fiber or optical module in accordance with the optical port,
slot, shelf, and rack information in the Detail Information dialog box.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Check whether the fiber length exceeds the maximum distance that the optical module
supports.
a. Start a diagnostic test for the board in accordance with the slot, shelf, and rack
information in the Detail Information dialog box. View the maximum distance that
the optical module supports in accordance with the optical port number in the Detail
Information dialog box. Check whether the fiber length exceeds the maximum
distance that the optical module supports.
YesSubstep b.

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NoStep 3.
b. Check whether the fiber length can be shortened.
YesSubstep c.
NoSubstep d.
c. Shorten the fiber length.
Wait 15 minutes, and check whether the alarm is cleared.

YesEnd.
NoStep 3.
d. Replace the optical module with a proper one that can support the transmission
distance.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 4.
3. Replace the optical module in accordance with the optical port, slot, shelf, and rack
information in the Detail Information dialog box.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.

NoStep 4.
4. Replace the fiber in accordance with the optical port, slot, shelf, and rack information
in the Detail Information dialog box.

Wait 15 minutes, and check whether the alarm is cleared.


YesEnd.
NoContact ZTE technical support.

6.13 198096839 RRU inner GNSS clock source


abnormal
Alarm Information
l Alarm code: 198096839
l Name: RRU inner GNSS clock source abnormal
l Alarm severity: Minor
l Alarm type: Communications Alarm

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Alarm Description
This alarm occurs when all RRU links are abnormal, one synchronization information
cannot be obtained from one link, or the obtained synchronization information is
unavailable in the configuration of RRU inner GNSS clock reference source.

Alarm Cause
1. The communication link between the RRU and the BBU is abnormal.
2. Searching satellite abnormal on the RRU.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:

If the fault persists for a long time, some functions may not operate properly. In serious
cases, wireless links cannot be created. Services on this base station may be partially
blocked or the quality of services may be affected.

Action
1. Check whether any related alarm exists.
a. Check whether any related alarm exists on the RRU.If such an alarm exists,
remove it based on the corresponding handling suggestion. The related alarms
are as follows:
Software runs abnormally (198097604)
The RRU link is broken(198097605)
GNSS receiver fault(198096835)
GNSS antenna feeder link fault(198096836)

GNSS receiver satellite searching fault(198096837)


b. Check whether the alarm is cleared.
YesEnd.

NoStep 2.

2. Reset the board based on the Rack Number, Shelf Number and Slot Number in alarm
details. Refer to Reset Boards.

After 15 minutes, check whether the alarm is cleared.

YesEnd.
NoContact ZTE technical support.

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6.14 198097169 The next hop IP is unreachable


Alarm Information
l Alarm code: 198097169
l Name: The next hop IP is unreachable
l Alarm severity: Major
l Alarm type: Communications Alarm

Alarm Description
This alarm occurs when the next hop IP address is unreachable.

Alarm Cause
1. The target IP address is not configured correctly.
2. The transmission network is faulty.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
Signaling messages may not be sent or received normally, causing All services operating
on the connection are interrupted.

Action
1. Ensure that the route detection object parameter is correctly set.
a. Select Configuration ManagementManaged Element -> Transmission
NetworkNetwork DetectionRouting Detection Object. The corresponding
tab is displayed. Check whether the destination IP and the used IP-layer are
configured in accordance with the network planning data.
YesStep 2.
NoSubstep b.
b. Select Configuration ManagementManaged ElementTransmission
NetworkNetwork DetectionRouting Detection Object. The corresponding tab
is displayed. Modify the settings of the destination IP and the used IP layer in
accordance with the network planning data.
c. Synchronize the configuration to the NE.
d. Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
No Step 2.

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2. Inform maintenance personnel of the peer end to check the transmission.


YesMaintenance personnel of the peer end resolve the transmission fault.
NoContact ZTE technical support.

6.15 198097171 Authentication failure


Alarm Information
l Alarm code: 198097171
l Name: Authentication failure
l Alarm severity: Minor
l Alarm type: Communications Alarm

Alarm Description
This alarm occurs when abnormality occurs during authentication process.

Alarm Cause
1. Interrupted physical link.
2. The user ID and password do not match those configured on the authentication server.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
Packet sending/receiving through the Ethernet link is affected. All or some of the services
on this base station may be blocked.

Action
1. Check whether the network interface of the local device is not damaged.
a. Check whether the network interface of the local device is not damaged.
YesStep 2.
NoSubstep b.
b. Replace the board in accordance with the Rack Number, Shelf Number, and Slot
Number in alarm details. 30 minutes, check whether the alarm is cleared.
YesEnd.
No Step 2.
2. Check whether the cable connector of the local device is loose.
a. Check whether the cable connector of the local device is loose.

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YesSubstep b.
NoStep 3.
b. Connect the cable correctly.
After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 3.
3. Check the connection cable of the local device.
a. Check whether the connection cable of the local device is not damaged.
YesStep 4.
NoSubstep b.
b. Replace the cable.
After 15 minutes, check whether the alarm is cleared.
Yes End.
NoStep 4.
4. Check whether the local DOT1X parameter is configured correctly.
a. Select Configuration Management -> Managed ElementTransmission
NetworkUMTSNetwork Security -> DOT1X Parameter and check whether
the Ethernet link, authentication user name, authentication password, maximum
authentication times, the time for waiting for the EAP packet from the peer end,
and the time for waiting for authentication response are the same as planned.
YesContact ZTE technical support.
NoSubstep b.
b. Modify the local DOT1X parameter to the setting as planned.
c. Synchronize the configurations to the corresponding NE.
d. After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

6.16 198097172 Configuration parameter of OAM


Channel is wrong
Alarm Information
l Alarm code: 198097172
l Name: Configuration parameter of OAM Channel is wrong
l Alarm severity: Major
l Alarm type: Communications Alarm

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Alarm Description
OMCB channel is abnormal and need to configurate correct channel data.

Alarm Cause
It is successful to build link automatically in transport /It is trying to build link automatically/It
is trying to build link assistantly /It is successful to build link assistantly in FE
transport/Finish negotiating link auto-setup parameters:
The OMCB channel is not operating properly, and the OMCB channel should be correctly
configured.
OMCB channel rolls back/The base station starts an O&M channel auto-recovery function:
The link is broken when the base station configuration is synchronized, causing the
configuration to be rolled back.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
The system allows the whole table synchronization only, and other services cannot be
used.

Action
1. Select Configuration ManagementManaged Element. The corresponding tab is
displayed. Check whether the settings of the physical bearer, IP transport or ATM
transport, network detection, network security, static routes, and OMC channnel are
set in accordance with the network planning data.
YesStep 3.

NoStep 2.
2. Modify the settings of the physical bearer, IP transport or ATM transport, network
detection, network security, static routes, and OMC channnel in accordance with the
network planning data.
3. Synchronize the configuration to the NE (whole table synchronization).

Wait 30 minutes, and check whether the alarm is cleared.


YesEnd.

NoContact ZTE technical support.

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6.17 198097175 Remote server unreachable


Alarm Information
l Alarm code: 198097175
l Name: Remote server unreachable
l Alarm severity: Minor
l Alarm type: Communication Alarm

Detailed Description
This alarm occurs when the link between the base station and the remote server is
disconnected.

Alarm Cause
The link between the base station and the remote server is disconnected.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
None.

Action
1. Verify SCA Configuration.
a. Select Configuration Management -> Managed Element -> Radio Parameter ->
LTE TDD (for example) -> E-UTRAN Services Configuration -> SCA Configuration
and check whether the SCA UDP configuration is used.
YesStep 2.
NoSubstep b.
b. Select Configuration Management -> Managed Element -> Radio Parameter ->
LTE TDD (for example) -> E-UTRAN Services Configuration -> SCA Configuration
and check whether the SCTP configuration is used.
YesStep 3.
NoSubstep c.
c. Enable the SCA UDP or SCTP based on the network planning.
d. Synchronize the configurations to the corresponding NE.
e. Wait for 15 minutes and check whether the alarm is cleared.
YesEnd.
NoStep 4.

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2. Verify that the destination IP address for signaling collection is correctly configured.
a. Select Configuration Management -> Managed Element -> Transmission Network
-> LTE TDD (for example) -> Signalling and Bussiness -> SCA UDP and check
whether the configured destination IP address for signaling collection is the same
as the IP address of the remote server.
YesStep 4.
NoSubstep b.
b. Modify the destination IP address to the IP address of the remote server.
c. Send the configuration data to the NE.
d. Wait for 15 minutes and check whether the alarm is cleared.
YesEnd.
NoStep 4.
3. Verify that the destination IP address for signaling collection is correctly configured.
a. Select Configuration Management -> Managed Element -> Transmission Network
-> LTE TDD (for example) -> Signalling and Bussiness -> SCTP and check whether
the configured destination IP address for signaling collection is the same as the
IP address of the remote server.
YesStep 4.
NoSubstep b.
b. Modify the destination IP address to the IP address of the remote server.
c. Synchronize the configurations to the corresponding NE.
d. Wait for 15 minutes and check whether the alarm is cleared.
YesEnd.
NoStep 4.
4. Verify that the local and remote transport addresses are reachable.
a. Select Diagnosis Test -> Diagnosis -> IP Channel Test and check whether the local
transport address and remote transport address are reachable.
YesContact ZTE technical support.
NoSubstep b.
b. Check whether the intermediate switching equipment (such as a switch) is
correctly configured.
YesContact ZTE technical support.
NoSubstep c.
c. Modify the configuration of the intermediate switching equipment.
d. Send the configuration data to the NE.
e. Wait for 15 minutes and check whether the alarm is cleared.

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YesEnd.
NoContact ZTE technical support.

6.18 198097176 IPSec link abnormal


Alarm Information
l Alarm code: 198097176
l Name: IPSec link abnormal
l Alarm severity: Notification
l Alarm type: Communications Alarm

Alarm Description
IKE or IPSec SA establishment failure.

Alarm Cause
1. The IPSec configurations on the BTS and the peed-end equipment are not the same
(The settings of IPSecConfig,IPSecTransformSet,IKEPolicy,and IPSecSpd are not the
same).
2. The transmission link is faulty.
3. The Peer-end equipment is abnormal.
4. Certificates on both ends do not match.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
All the services may be blocked.

Action
1. Check whether the parameter configuration of the local IPSec is correct.
a. Select Configuration Management > Managed Element > Transmission
Network > TD-LTE (for example) > Network Security, and check whether the
values of IPSecConfig, IPSecTransformSet, IKEPolicy and IPSecSpd are the
same as planned.
YesStep 2.
NoSubstep b.
b. Select Configuration Management > Managed Element > Transmission
Network > TD-LTE (for example) > Network Security, and modify the values of
IPSecConfig, IPSecTransformSet, IKEPolicy and IPSecSpd as planned.

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c. Synchronize the configurations to the corresponding NE.


Wait for 15 minutes. Then check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Check whether there are relevant alarms.
a. Check whether there are relevant alarms. If yes, handle relevant alarms according
to corresponding handling suggestions. Relevant alarms include:
The operator certificate fails to be obtained (198097174)
b. Check whether the alarm is cleared.
YesEnd.
NoStep 3.
3. Check whether the IPSec parameter configurations on the peer-end equipment are
correct.
a. Inform relevant equipment maintenance personnel to check whether the IPSec
parameter configurations on peer-end equipment are the same as planned.
YesStep 4.
NoSubstep b.
b. Modify the value of each parameter as planned.
Wait for 15 minutes. Then check whether the alarm is cleared.
YesEnd.
NoStep 4.
4. Check whether the peer-end certificate is correct.
a. Check whether the peer-end certificate is the same as planned.
YesStep 5.
NoSubstep b.
b. Modify the peer-end certificate as planned.
Wait for 15 minutes. Then check whether the alarm is cleared.
YesEnd.
NoStep 5.
5. Check whether the peer-end transmission address is reachable from the local end.
a. Ping the address of the security gateway and check whether responses are
received.
YesContact ZTE technical support
NoSubstep b.

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b. Based on the network deployment plan, check whether the IP address and routing
configurations of each node (for example, BSC/RNC/switching equipment) in the
transmission network are correct.
YesContact ZTE technical support
NoSubstep c.
c. Based on the network deployment plan, modify the IP address and routing
configurations of each node (for example, BSC/RNC/switching equipment) in the
transmission network.
Wait for 15 minutes. Then check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support

6.19 198098252 The physical Ethernet link is broken


Alarm Information
l Alarm code: 198098252
l Name: The physical Ethernet link is broken
l Alarm severity: Major
l Alarm type: Communications Alarm

Alarm Description
This alarm occurs when the Ethernet connection has been configured and the system
detects that the physical Ethernet link is broken.

Alarm Cause
Ethernet port is configured, but no Ethernet cable is connected to it or the network cable
is damaged.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
The Ethernet transmission services borne on the board may be interrupted.

Action
1. Verify that the Ethernet cable is correctly connected.
a. Check whether the Ethernet cable for the corresponding port is correctly
connected in accordance with the slot, shelf, rack information in the Detail
Information dialog box and the port information in the Remark field.

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YesStep 2.
NoSubstep b.
b. Reconnect the cable.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 2.

2. Replace the cable with a proper one. 15 minutes, and check whether the alarm is
cleared.
YesEnd.
No Contact ZTE technical support.

6.20 198098319 Optical port receiving link failure


Alarm Information
l Alarm code: 198098319
l Name: Optical port receiving link failure
l Alarm severity: Minor
l Alarm type: Communication Alarm

Detailed Description
1. If loss of optical port K code is severe, this alarm is reported.
2. If the bit errors of the optical port are severe, this alarm is reported.
3. If the optical port does not receive optical signals, this alarm is reported.

Alarm Cause
1. Fibers or cables are damaged.
2. The surfaces of fibers or cables are dirty.
3. The optical or electrical module on the local or peer end is not fully inserted into the
slot.
4. The optical or electrical module of the peer equipment is damaged.
5. The actual fiber length is longer than the maximum length supported by the optical
module.
6. The optical or electrical module rate on the local or peer end does not match.
7. The peer equipment is operating abnormally.

Impact
I. Impact on the equipment:
None.

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II. Impact on the services:


The services of cell associated to the optical port are interrupted or the service quality may
be affected.

Action
1. Check whether the relevant alarms occur on the local end.
a. Check whether the relevant alarms occur on the local end. If so, handle the faults
based on the corresponding treatment suggestions. The relevant alarm:
The NE does not support the configured parameters (198097510)
b. Check whether the alarm disappears.
Yes -> End.
No -> Step 2.
2. Check whether the received optical power of the optical module is normal.
a. During diagnostic tests, diagnose the board based on the information about rack
No., frame No., and slot No. in alarm details. Base on the information about optical
port No. in alarm details, check whether the received optical power of the optical
module. The receiving sensitivities of common optical modules are described as
follows:
1.25 G (-19 dBm)
2.5 G (-17 dBm)
6 G (-15 dBm)
10 G (-13 dBm)
b. Check whether the received power of the optical module is lower than the receiving
sensitivity.
Yes -> Substep c.
No -> Step 3.
c. c. During diagnostic tests, diagnose the board based on the information about
rack No., frame No., and slot No. in alarm details. Base on the information about
optical port No. in alarm details, query the maximum distance supported by the
optical module, and then check whether fiber length is longer than the maximum
distance supported by the optical module.
Yes -> Substep d.
No -> Substep e.
d. Replace the optical module with a proper one or reduce fiber length.
Waiting for 15 minutes, Check whether the alarm disappears.
Yes -> End.
No -> Substep e.

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e. Verify that optical fibers are properly connected.


Yes -> Substep f.
No -> Substep g.
f. Check whether the surfaces of fiber connectors are dirty.
Yes -> Substep h.
No -> Substep i.
g. Connect fibers.
Waiting for 15 minutes, check whether the alarm disappears.
Yes -> End.
No -> Substep i.
h. Clean the fiber connectors.
Waiting for 15 minutes, check whether the alarm disappears.
Yes -> End.
No -> Substep i.
i. Check whether fibers are in good condition.
Yes -> Step 3.
No -> Substep j.
j. Replace fibers.
Waiting for 15 minutes, check whether the alarm disappears.
Yes -> End.
No -> Step 3.
3. Check whether the optical module rate on the local or peer end match.
a. Check whether the optical module rate on the local or peer end match.
Yes -> Step 4.
No -> Substep b.
b. Configuration or replace rate matching optical module.
Wait 15 minutes and check that the alarm has been eliminated.
Yes -> End.
No -> Step 4.
4. Based on the information about rack No., frame No., slot No., and optical port No. in
alarm details, remove the optical or electrical module, and then install it again.
Waiting for 15 minutes, check whether the alarm disappears.
Yes -> End.
No -> Step 5.

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5. Based on the information about rack No., frame No., slot No., and optical port No. in
alarm details, replace the optical or electrical module.
Waiting for 15 minutes, check whether the alarm disappears.
Yes -> End.
No -> Step 6.
6. Inform the maintenance personnel of the peer equipment to check whether the peer
equipment is abnormal.
Yes -> Maintenance personnel handle peer equipment faults.
No -> Contact the customer service center.

6.21 198094416 CPRI link abnormal


Alarm Information
l Alarm code: 198094416
l Name: CPRI link abnormal
l Alarm severity: Major
l Alarm type: Communication Alarm

Detailed Description
The link from the BBU to the RRU is abnormal.

Alarm Cause
1. The optical fiber is not installed in a correct position.
2. The optical module is not present.
3. The connectors of the optical fibers are not clean.
4. The rate of the optical module does not match that of optical fibers.
5. The rate of the optical module is inconsistent with version requirements.
6. The RRU software version is incorrect.
7. The RRU board is faulty.
8. The BPL board is faulty.
9. The transmission network is faulty.
10. The optical fiber is damaged.

Impact
I. Board status:
Operates properly.
II. Impact on services:

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If the optical module is not present or has no optical signals, services that are borne by
the corresponding RRU of the link are interrupted. Under other situations, services may
be interrupted.

Action
l The optical module is not present.
1. Check whether the optical module is installed.
a. According to the rack ID, shelf ID, slot ID, and optical port ID in detailed
alarm information, check whether the optical module is installed in the
corresponding port.
YesStep 2.
NoSubstep b.
b. Install the optical module correctly.
After 15 minutes, check whether this alarm is cleared.
YesEnd.
NoStep 2.
2. According to the rack ID, shelf ID, slot ID, and optical port ID in detailed alarm
information, remove the optical module and reinstall it.
After 15 minutes, check whether this alarm is cleared.
YesEnd.
NoStep 3.
3. According to the rack ID, shelf ID, slot ID, and optical port ID in detailed alarm
information, replace the optical module.
After 15 minutes, check whether this alarm is cleared.
YesEnd.
NoStep 4.
4. In Dynamic ManagementDynamic CommandSDRDevice Group,
according to the rack ID, shelf ID, and slot ID in detailed alarm information, power
off the board and reset it.
After 15 minutes, check whether this alarm is cleared.
YesEnd.
NoContact ZTE technical support.
l Others:
1. Check whether related alarms exist.
a. Check whether the related alarm exists on this board. If such alarms exist,
remove them based on the corresponding handling suggestion. The related
alarms are as follows:

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Optical module rate does not match (198094429)


The strength of received optical signal is abnormal (198094430)
Optical module transmit power is abnormal (198094427)
b. Check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. According to the rack ID, shelf ID, slot ID, and optical port ID in detailed alarm
information, check the optical fiber. (Note: In the additional text,
a. Check whether the optical fiber is connected properly.
YesStep b.
NoSubstep c.
b. Check whether connectors of the optical fiber are contaminated.
YesSubstep d.
NoSubstep e.
c. Connect the optical fiber properly.
After 15 minutes, check whether this alarm is cleared.
YesEnd.
NoSubstep b.
d. Clean connectors of the optical fiber.
After 15 minutes, check whether this alarm is cleared.
YesEnd.
NoSubstep e.
e. Check whether the optical fiber is intact.
YesStep 3.
NoStep f.
f. Replace the optical fiber.
After 15 minutes, check whether this alarm is cleared.
YesEnd.
NoStep 3.
3. According to the rack ID, shelf ID, slot ID, and optical port ID in detailed alarm
information, remove the optical module and reinstall it. (Note: In the additional
text,
After 15 minutes, check whether this alarm is cleared.
YesEnd.

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NoStep 4.
4. According to the rack ID, shelf ID, slot ID, and optical port ID in detailed alarm
information, replace the optical module. (Note: In the additional text,
After 15 minutes, check whether this alarm is cleared.
YesEnd.
NoStep 5.
5. According to the rack ID, shelf ID, slot ID, and optical port ID in detailed alarm
information, follow step 2 to check the optical fiber and optical module of the
peer-end board.
After 15 minutes, check whether this alarm is cleared.
YesEnd.
NoContact ZTE technical support.

6.22 198094420 S1 link is broken


Alarm Information
l Alarm code: 198094420
l Name: S1 link is broken
l Alarm severity: Critical
l Alarm type: Communication alarm

Detailed Description
When SCTP association is broken or S1AP setup fails, this alarm will be reported.

Alarm Cause
1. The SCTP association is broken.
2. The S1AP fails to be established (due to negotiation failure or no cells available under
the eNodeB).

Impact
I. Board status:
Operates properly.
II. Impact on the services:
The link between the eNodeB and the MME is broken, and the eNodeB may fail to provide
services.

Action
1. View alarm details and find the cause of the alarm.

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"S1 SCTP association is interrupted"Step 2.


"S1AP setup fail"Step 4.
2. Ensure that the SCTP association is correctly configured.
a. Select Configuration Management > Managed Element > Transmission
Network > LTE FDD > Signaling and Busniss > SCTP from the menu. The
SCTP tab is displayed. Check whether the settings of the local port number,
remote address and port number, and the used IP-layer configuration match the
network planning.
YesStep 3.
NoSubstep b.
b. Change the setting of the SCTP association at the local end to be the same as the
network planning.
c. Synchronize the configuration to the NE.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 3.
3. Check whether the transport address from the local end to the remote end is reachable.
a. Ping the remote address of the SCTP association, and check whether an
acknowledgement can be received.
YesContact ZTE technical support
NoSubstep b.
b. Based on the network planning, check whether the settings of the IP address and
the route of each node (such as the BSC/RNC/switching device) over the transport
path are correct.
YesContact ZTE technical support
NoSubstep c.
c. Based on the network planning, change the settings of the IP address and the
route of each node (such as the BSC/RNC/switching device) over the transport
path.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.
4. Check whether the eNodeB is configured with cells.
a. Select Configuration Management > Radio Parameter > LTE FDD > E-UTRAN
FDD Cell, and check whether there are cell records available.
YesStep 5.

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NoSubstep b.
b. Add a cell record in the list.
c. Synchronize the configuration data to the eNodeB and check whether the alarm
is cleared.
YesEnd.
NoStep 5.
5. Check whether the S1 configuration parameter is valid.
a. Select Configuration Management > Radio Parameter > LTE FDD > E-UTRAN
FDD Cell, and check whether the TAC in the cell record is supported by the core
network.
YesStep 6.
NoSubstep b.
b. Modify the tracking area code to a value supported by the core network.
c. Synchronize the configuration data to the eNodeB and check whether the alarm
is cleared.
YesEnd.
NoStep 6.
6. Check whether the PLMNLIST is correct.
a. Select Configuration Management > Radio Parameter > LTE FDD > E-UTRAN
FDD Cell, view the PLMN records used by the cell from the PLMN List, and check
whether the PLMN and core network have the common configurations.
YesContact ZTE technical support.
NoSubstep b.
b. Modify the parameters of the PLMN used by the cell and make sure that the PLMN
and core network have the common configurations.
c. Synchronize the configuration data to the eNodeB and check whether the alarm
is cleared.
YesEnd.
NoContact ZTE technical support.

6.23 198094421 X2 link is broken


Alarm Information
l Alarm code: 198094421
l Name: X2 link is broken
l Alarm severity: Major
l Alarm type: Communication alarm

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Detailed Description
When there is at least one X2 interface failure, this alarm will be reported.

Alarm Cause
1. The SCTP association is broken.
2. The X2AP fails to be established (due to negotiation failure or no cells available under
the eNodeB).

Impact
I. Board status:
Operates properly.
II. Impact on the services:
The link between two neighboring eNodeBs is broken, and the X2 interface switchover
between the eNodeBs may be affected.

Action
1. 1. Check whether "X2 link state updating notification" exist in Notification Monitor.
YesStep 2.
NoContact ZTE technical support.
2. View alarm details and find the cause of the alarm.
"X2 SCTP association is interrupted"Step 3.
"X2AP setup fail"Step 5.
3. Ensure that the SCTP association is correctly configured.
a. Select Configuration Management > Managed Element > Transmission
Network > LTE FDD > Signaling and Busniss > SCTP from the menu. The
SCTP tab is displayed. Check whether the settings of the local port number,
remote address and port number, and the used IP-layer configuration match the
network planning.
YesStep 4.
NoSubstep b.
b. Change the setting of the SCTP association at the local end to be the same as the
network planning.
c. Synchronize the configuration to the NE.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 4.
4. Check whether the transport address from the local end to the remote end is reachable.

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a. Ping the remote address of the SCTP association, and check whether an
acknowledgement can be received.
YesContact ZTE technical support
NoSubstep b.
b. Based on the network planning, check whether the settings of the IP address and
the route of each node (such as the BSC/RNC/switching device) over the transport
path are correct.
YesContact ZTE technical support
NoSubstep c.
c. Based on the network planning, change the settings of the IP address and the
route of each node (such as the BSC/RNC/switching device) over the transport
path.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.
5. Check whether related alarms exist.
a. Check whether related alarms exist. If yes, remove them according to
corresponding handling suggestions. The related alarm is as follows:
eNodeB is out of service (198094422)
b. Check whether the related alarm is cleared.
YesEnd.
NoStep 6.
6. Check whether related alarms exist in the peer eNodeB corresponding to the X2
interface of this eNodeB.
a. View alarm details and obtain the X2 association ID corresponding to the alarm.
b. Select Configuration Management > Transmission Network > Signalling and
Business > SCTP, and find the record corresponding to the X2 association ID.
c. View the remote IP address from this X2 association ID record and verify the peer
NE.
d. In the Alarm Monitoring window, check whether the peer NE-related alarms exist.
If yes, remove them according to corresponding handling suggestions. The related
alarm is as follows:
eNodeB is out of service (198094422)
e. Check whether the related alarm is cleared.
YesEnd.
NoStep 7.

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7. Check whether the local and remote eNodeBs corresponding to the alarmed X2
interface are configured with an X2 black list.
a. Select Configuration Management > Radio Parameter > LTE FDD, view "X2
Black List", and check whether the eNodeBs corresponding to the alarmed X2
interface is on the list.
YesSubstep b.
NoContact ZTE technical support.
b. Delete the record from the X2 black list.
c. Synchronize the configuration data to the eNodeB and check whether the alarm
is cleared.
YesEnd.
NoContact ZTE technical support.

6.24 198094430 The strength of received optical signal


is abnormal
Alarm Information
l Alarm code: 198094430
l Name: The strength of received optical signal is abnormal
l Alarm severity: Minor
l Alarm type: Communication Alarm

Detailed Description
The receive optical power of the optical module is too low or too high.

Alarm Cause
1. The receive power of the optical module is too low.
2. The receive power of the optical module is too high.

Impact
I. Board status:
Operates properly.
II. Impact on services:
Optical fiber connection between the BBU and the RRU is abnormal. Services may be
interrupted.

Action
1. Check whether the following problems exist on the optical fiber.

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a. Start a diagnostic test for the board based on the rack ID, shelf ID, and slot ID
in detailed alarm information. According to the optical port ID in detailed alarm
information, view the maximum distance supported by the optical module, and
check whether the length of the optical fiber exceeds the maximum distance.
YesSubstep b.
NoSubstep c.
b. Replace an appropriate optical module or reduce the length of the optical fiber.
After 15 minutes, check whether this alarm is cleared.
YesEnd.
NoSubstep c.
c. Check whether the optical fiber is connected properly.
YesSubstep d.
NoSubstep e.
d. Check whether connectors of the optical fiber are contaminated.
YesSubstep f.
NoSubstep g.
e. Connect the optical fiber properly.
After 15 minutes, check whether this alarm is cleared.
YesEnd.
NoSubstep d.
f. Clean connectors of the optical fiber.
After 15 minutes, check whether this alarm is cleared.
YesEnd.
NoSubstep g.
g. Check whether the optical fiber is intact.
YesStep 2.
NoSubstep h.
h. Replace the optical fiber.
After 15 minutes, check whether this alarm is cleared.
YesEnd.
NoStep 2.
2. According to the rack ID, shelf ID, slot ID, and optical port ID in detailed alarm
information. remove the optical module and reinstall it.
After 15 minutes, check whether this alarm is cleared.
YesEnd.

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NoStep 3.
3. According to the rack ID, shelf ID, slot ID, and optical port ID in detailed alarm
information, replace the optical module.
After 15 minutes, check whether this alarm is cleared.
YesEnd.
NoStep 4.
4. Check whether the following problems exist on the optical fiber to the peer-end board.
a. Check whether the optical fiber is connected properly.
YesSubstep b.
NoSubstep c.
b. Check whether connectors of the optical fiber are contaminated.
YesSubstep d.
NoStep 5.
c. Connect the optical fiber properly.

After 15 minutes, check whether this alarm is cleared.


YesEnd.
NoSubstep b.
d. Clean connectors of the optical fiber.
After 15 minutes, check whether this alarm is cleared.
YesEnd.

NoStep 5.
5. Remove the optical module and reinstall it. After 15 minutes, check whether this alarm
is cleared.

YesEnd.
NoStep 6.
6. Replace the optical module. After 15 minutes, check whether this alarm is cleared.

YesEnd.

NoStep 7.
7. Reset the board. After 15 minutes, check whether this alarm is cleared.

YesEnd.
NoContact ZTE technical support.

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Chapter 6 Communication Alarm

6.25 198094455 All MME associations interrupted


Alarm Information
l Alarm code: 198094455
l Name: All MME associations interrupted
l Alarm severity: Critical
l Alarm type: Communication alarm

Detailed Description
All associations connected with MME are interrupted.

Alarm Cause
All the SCTP association is broken.

Impact
I. Board status:
Operates properly.
II. Impact on the services:

All connections between the eNodeB and MME are broken and the eNodeB fails to provide
services.

Action
1. Check whether related alarms exist.
1. Check whether related alarms exist. If yes, remove at least one of them according to
corresponding handling suggestions. The related alarm is as follows:

S1 link is broken (198094420)


2. Check whether the alarm is cleared.
YesEnd.

NoContact ZTE technical support.

6.26 198094466 S1 GTP-U path unavailable


Alarm Information
l Alarm code: 198094466
l Name: S1 GTP-U path unavailable
l Alarm severity: Major
l Alarm type: Communication alarm

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Detailed Description
When there is at least one the path between eNodeB and xGW is unavailable, this alarm
will be reported.

Alarm Cause
l The routing table of eNodeB is wrong.
l xGW is faulty.
l The transmission link between eNodeB and XGW is faulty.

Impact
I. Board status:

Operates properly.
II. Impact on the services:
The service provided by the GTPU path is completely interrupted.

Action
Check whether there are any relevant alarms or not.

1. View notification monitoring information and check whether or not there is an S1


GTP-U Path link state upadating notification (198094468).
Yes -> Step 2.

No -> Contact ZTE technical support.


2. Handle all the notifications whose details include the word "Unavailable" according
to the suggestions provided in the S1 GTP-U Path link state upadating notification
(198094468)
Wait for 10 minutes and check whether the alarm is cleared or not.
Yes -> End.

No -> Contact ZTE technical support.

6.27 198094467 X2 GTP-U path unavailable


Alarm Information
l Alarm code: 198094467
l Name: X2 GTP-U path unavailable
l Alarm severity: Minor
l Alarm type: Communication alarm

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Chapter 6 Communication Alarm

Detailed Description
When there is at least one X2-U path between eNodeB is unavailable, this alarm will be
reported.

Alarm Cause
l The routing table of eNodeB is wrong.
l Peer end is faulty.
l The transmission link of X2-U path is faulty.

Impact
I. Board status:

Operates properly.
II. Impact on the services:
The X2 handover will fail.

Action
Check whether there are any relevant alarms or not.

1. View notification monitoring information and check whether or not there is an X2


GTP-U Path link state upadating notification (198094469).
Yes -> Step 2.

No -> Contact ZTE technical support.


2. Handle all the notifications whose details include the word "Unavailable" according
to the suggestions provided in the X2 GTP-U Path link state upadating notification
(198094469).
Wait for 10 minutes and check whether the alarm is cleared or not.
Yes -> End.

No -> Contact ZTE technical support.

6.28 198094470 The link between eNodeB and iCS is


broken
Alarm Information
l Alarm code: 198094470
l Name: The link between eNodeB and iCS is broken
l Alarm severity: Minor
l Alarm type: Communication alarm

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Detailed Description
When the link between eNodeB and iCS is broken, this alarm will be reported.

Alarm Cause
The SCTP association is broken.

Impact
I. Board status:
Operates properly.
II. Impact on the services:
The link between the eNodeB and the iCS is broken, iCS function such as CSS can not
be used.

Action
1. Ensure that the SCTP association is correctly configured.
a. Select Configuration Management > Managed Element > Transmission
Network > LTE FDD > Signaling and Busniss > SCTP from the menu. The
SCTP tab is displayed. Check whether the settings of the local port number,
remote address and port number, and the used IP-layer configuration match the
network planning.
Yes -> Step 2.
No -> Substep b.
b. Change the setting of the SCTP association at the local end to be the same as the
network planning.
c. Synchronize the configuration to the NE.
Wait 15 minutes, and check whether the alarm is cleared.
Yes -> End.
No -> Step 2.
2. Check whether the transport address from the local end to the remote end is reachable.
a. Ping the remote address of the SCTP association, and check whether an
acknowledgement can be received.
Yes -> Contact technical support
No -> Substep b.
b. Based on the network planning, check whether the settings of the IP address and
the route of each node (such as the BSC/RNC/switching device) over the transport
path are correct.
Yes -> Contact technical support

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Chapter 6 Communication Alarm

No -> Substep c.
c. Based on the network planning, change the settings of the IP address and the
route of each node (such as the BSC/RNC/switching device) over the transport
path.
Wait 15 minutes, and check whether the alarm is cleared.
Yes -> End.
No -> Contact technical support.

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Chapter 7
External Device Alarm
Table of Contents
198100900 External device alarm ..............................................................................7-2
198100901 Shelter high temperature alarm................................................................7-2
198100902 Shelter door alarm ...................................................................................7-3
198100903 Shelter smog alarm..................................................................................7-3
198100904 Shelter smog sensor has fault..................................................................7-4
198100905 Shelter mains power-down alarm .............................................................7-4
198100906 Shelter waterlog alarm .............................................................................7-5
198100907 Shelter air-conditioner 1 alarm .................................................................7-5
198100908 Shelter air-conditioner 2 alarm .................................................................7-6
198100909 Shelter fan group has fault .......................................................................7-6
198100910 Shelter infrared alarm ..............................................................................7-7
198100911 Shelter arrester has fault ..........................................................................7-7
198100912 Shelter heater has fault............................................................................7-8
198100913 Shelter DC battery pack under-voltage ....................................................7-8
198100914 Shelter spare alarm 1...............................................................................7-9
198100915 Shelter spare alarm 2...............................................................................7-9
198100916 Shelter spare alarm 3.............................................................................7-10
198100917 Shelter air-conditioner 1 pre-alarm .........................................................7-10
198100918 Shelter air-conditioner 2 pre-alarm .........................................................7-11
198100919 Shelter indoor temperature sensor 1 has fault........................................7-11
198100920 Shelter indoor temperature sensor 2 has fault........................................7-12
198100921 Shelter outdoor temperature sensor has fault.........................................7-12
198100922 Shelter humidity sensor has fault ...........................................................7-13
198100930 Embedded power battery charged current is abnromal ..........................7-14
198100932 Embedded power battery voltage is abnormal........................................7-14
198100934 Embedded power battery discharged current is abnormal ......................7-15
198100936 Embedded power SMR output temperature is too high ..........................7-16
198100937 Embedded power SMR input voltage is abnormal ..................................7-16
198100938 Embedded power battery communication failed .....................................7-17
198100950 Embedded power SPD Broken ..............................................................7-17
198100951 Embedded power Bat Over-Volt.............................................................7-18
198100952 Embedded power Shut-down .................................................................7-19
198100953 Embedded power AC Under-Volt or Over-Volt........................................7-20
198100954 Embedded power system overload alarm ..............................................7-20
198100955 Embedded power DC extra Under-Volt ..................................................7-21

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ZXSDR UniRAN Alarm Handling

7.1 198100900 External device alarm


Alarm Information
l Alarm code: 198100900
l Name: External device alarm
l Alarm severity: Critical
l Alarm type: Equipment alarm

Alarm Cause
None

Impact
I.board condition:
None
II.service influence:
System can run normally usually. But the BS would be out of service when AC power off.

Action
1. Check whether the external device type, data processing mode or connected board is
configured right.
2. Check the link between external device and connected board.

3. Check whether the external device runs normally.

7.2 198100901 Shelter high temperature alarm


Alarm Information
l Alarm code: 198100901
l Name: Shelter high temperature alarm
l Alarm severity: Major
l Alarm type: Environmental alarm

Alarm Cause
1. The environment temperature is too high.
2. The temperature sensor is damaged.

Impact
The system security is affected, and may lead to base station does not work properly.

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Chapter 7 External Device Alarm

Action
1. Check whether the temperature is too high in Shelter Monitoring;
2. In Shelter Environment Information, check whether the Shelter high temperature alarm
is correctly configured;
3. In Shelter Alarm, check whether there is air-conditioner alarm, fan has fault alarm
or mains power-down alarm. If high temperature alarm still exists when the fan group
works normally for 2 hours, or the air-conditioner/fan group is faulty, on-site check and
maintenance are required.

7.3 198100902 Shelter door alarm


Alarm Information
l Alarm code: 198100902
l Name: Shelter door alarm
l Alarm severity: Warning
l Alarm type: Environmental alarm

Alarm Cause
1. The cabinet's door is opened.
2. The access control switch is not installed properly, that is, the access control switch
cannot be attracted properly after the door is closed.
3. The sensor is damaged.

Impact
The burglarproof security is affected.

Action
1. Check whether someone has entered the shelter;
2. Check whether the door is closed;
3. Check whether the connection of access control sensor is normal, and whether the
access control switch is installed normally;
4. Replace the access control sensor.

7.4 198100903 Shelter smog alarm


Alarm Information
l Alarm code: 198100903
l Name: Shelter smog alarm

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l Alarm severity: Critical


l Alarm type: Environmental alarm

Alarm Cause
1. The smoke alarm signal is detected.
2. The smoke sensor is damaged.

Impact
The system security is affected, and the system might be on fire.

Action
There might be fire, on-site check and measures are required. And then reset keys to clear
the alarm in the shelter monitoring unit.

7.5 198100904 Shelter smog sensor has fault


Alarm Information
l Alarm code: 198100904
l Name: Shelter smog sensor has fault
l Alarm severity: Major
l Alarm type: Environmental alarm

Alarm Cause
1. The connection of smoke sensor is error.
2. The smoke sensor is damaged.

Impact
Smoke alarm can't testing and report.

Action
1. Check whether the smog sensor is connected normally;
2. Check whether the output voltage of the cable is normal;
3. Replace the smog sensor.

7.6 198100905 Shelter mains power-down alarm


Alarm Information
l Alarm code: 198100905
l Name: Shelter mains power-down alarm

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Chapter 7 External Device Alarm

l Alarm severity: Warning


l Alarm type: Environmental alarm

Alarm Cause
1. The mains is powered down.
2. The generator is faulty.

Impact
The power supply for the base station is affected.

Action
1. Check whether the mains is powered down;
2. If generator is equipped in the site, check whether the generator is faulty or lack of oil.
On-site check and maintenance are required.

7.7 198100906 Shelter waterlog alarm


Alarm Information
l Alarm code: 198100906
l Name: Shelter waterlog alarm
l Alarm severity: Major
l Alarm type: Environmental alarm

Alarm Cause
1. The flooding alarm signal is detected.
2. The moisture sensor is damaged.

Impact
The system security is affected.

Action
1. There might be flood, on-site check and measures are required;
2. Replace the sensor.

7.8 198100907 Shelter air-conditioner 1 alarm


Alarm Information
l Alarm code: 198100907
l Name: Shelter air-conditioner 1 alarm

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l Alarm severity: Minor


l Alarm type: Environmental alarm

Alarm Cause
The air-conditioner 1 is faulty.

Impact
The system security is affected, and may lead to base station does not work properly.

Action
If one air-conditioner is faulty, on-site check and maintenance can be taken at a proper
time.
If both are faulty, on-site check and maintenance should be planned immediately, and then
reset keys to clear the alarm in the shelter monitoring unit.

7.9 198100908 Shelter air-conditioner 2 alarm


Alarm Information
l Alarm code: 198100908
l Name: Shelter air-conditioner 2 alarm
l Alarm severity: Minor
l Alarm type: Environmental alarm

Alarm Cause
The air-conditioner 2 is faulty.

Impact
The system security is affected, and may lead to base station does not work properly.

Action
If one air-conditioner is faulty, on-site check and maintenance can be taken at a proper
time.
If both are faulty, on-site check and maintenance should be planned immediately, and then
reset keys to clear the alarm in the shelter monitoring unit.

7.10 198100909 Shelter fan group has fault


Alarm Information
l Alarm code: 198100909

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Chapter 7 External Device Alarm

l Name: Shelter fan group has fault


l Alarm severity: Minor
l Alarm type: Environmental alarm

Alarm Cause
The fan is faulty.

Impact
The system security is affected, and may lead to base station does not work properly.

Action
If there is no air-conditioner alarm, on-site check and maintenance can be taken at a proper
time to check whether the shutter gets stuck, or whether the fan is damaged.

7.11 198100910 Shelter infrared alarm


Alarm Information
l Alarm code: 198100910
l Name: Shelter infrared alarm
l Alarm severity: Warning
l Alarm type: Environmental alarm

Alarm Cause
1. The cabinet's door is opened.
2. The connection of infrared sensor is error.
3. The infrared sensor is damaged.

Impact
The burglarproof security is affected.

Action
1. Check whether someone has entered the shelter;
2. Check whether the connection of infrared sensor cable is normal;
3. Check whether the infrared sensor is normal.

7.12 198100911 Shelter arrester has fault


Alarm Information
l Alarm code: 198100911

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l Name: Shelter arrester has fault


l Alarm severity: Minor
l Alarm type: Environmental alarm

Alarm Cause
The arrester is damaged.

Impact
The lightning protection security is affected.

Action
The arrester is damaged, check on site and replace it.

7.13 198100912 Shelter heater has fault


Alarm Information
l Alarm code: 198100912
l Name: Shelter heater has fault
l Alarm severity: Minor
l Alarm type: Environmental alarm

Alarm Cause
1. The connection of heater is error.
2. The heater is damaged.

Impact
The system security is affected, and may lead to base station does not work properly.

Action
1. Check whether the connection of the heater is normal;
2. Replace the heater;
3. Reset keys to clear the alarm in the shelter monitoring unit.

7.14 198100913 Shelter DC battery pack under-voltage


Alarm Information
l Alarm code: 198100913
l Name: Shelter DC battery pack under-voltage
l Alarm severity: Minor

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Chapter 7 External Device Alarm

l Alarm type: Environmental alarm

Alarm Cause
Battery pack is faulty.

Impact
The power supply for the base station is affected.

Action
Battery pack voltage is low, check whether the mains is powered down, power down
duration, battery pack working time, on-site to see if needs to be replaced.

7.15 198100914 Shelter spare alarm 1


Alarm Information
l Alarm code: 198100914
l Name: Shelter spare alarm 1
l Alarm severity: Warning
l Alarm type: Environmental alarm

Alarm Cause
None.

Impact
None.

Action
None.

7.16 198100915 Shelter spare alarm 2


Alarm Information
l Alarm code: 198100915
l Name: Shelter spare alarm 2
l Alarm severity: Warning
l Alarm type: Environmental alarm

Alarm Cause
None.

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Impact
None.

Action
None.

7.17 198100916 Shelter spare alarm 3


Alarm Information
l Alarm code: 198100916
l Name: Shelter spare alarm 3
l Alarm severity: Warning
l Alarm type: Environmental alarm

Alarm Cause
None.

Impact
None.

Action
None.

7.18 198100917 Shelter air-conditioner 1 pre-alarm


Alarm Information
l Alarm code: 198100917
l Name: Shelter air-conditioner 1 pre-alarm
l Alarm severity: Warning
l Alarm type: Environmental alarm

Alarm Cause
The air-conditioner 1 might be faulty.

Impact
The system security is affected, and may lead to base station does not work properly.

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Chapter 7 External Device Alarm

Action
Fault detection in air-conditioner, check whether the alarm occurs again. Five times if the
alarm occurs, the air-conditioner will enter alarm status, on-site check and maintenance
are required.

7.19 198100918 Shelter air-conditioner 2 pre-alarm


Alarm Information
l Alarm code: 198100918
l Name: Shelter air-conditioner 2 pre-alarm
l Alarm severity: Warning
l Alarm type: Environmental alarm

Alarm Cause
The air-conditioner 2 might be faulty.

Impact
The system security is affected, and may lead to base station does not work properly.

Action
Fault detection in air-conditioner, check whether the alarm occurs again. Five times if the
alarm occurs, the air-conditioner will enter alarm status, on-site check and maintenance
are required.

7.20 198100919 Shelter indoor temperature sensor 1


has fault
Alarm Information
l Alarm code: 198100919
l Name: Shelter indoor temperature sensor 1 has fault
l Alarm severity: Minor
l Alarm type: Environmental alarm

Alarm Cause
1. The connection of temperature sensor 1 is error.
2. The temperature sensor 1 is damaged.

Impact
Nothing can detect and report to temperature alarm.

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Action
1. Check the temperature in Shelter Monitoring. If it is -40 or over 70,the sensor is
abnormal.
2. Check whether the temperature sensor is connected normally.
3. Replace the faulty sensor.

7.21 198100920 Shelter indoor temperature sensor 2


has fault
Alarm Information
l Alarm code: 198100920
l Name: Shelter indoor temperature sensor 2 has fault
l Alarm severity: Minor
l Alarm type: Environmental alarm

Alarm Cause
1. The connection of temperature sensor 2 is error.
2. The temperature sensor 2 is damaged.

Impact
Nothing can detect and report to temperature alarm.

Action
1. Check the temperature in Shelter Monitoring. If it is -40 or over 70,the sensor is
abnormal.
2. Check whether the temperature sensor is connected normally.

3. Replace the faulty sensor.

7.22 198100921 Shelter outdoor temperature sensor


has fault
Alarm Information
l Alarm code: 198100921
l Name: Shelter outdoor temperature sensor has fault
l Alarm severity: Minor
l Alarm type: Environmental alarm

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Chapter 7 External Device Alarm

Alarm Cause
1. The connection of temperature sensor is error.
2. The temperature sensor is damaged.

Impact
Nothing can detect and report to temperature alarm.

Action
1. Check the temperature in Shelter Monitoring. If it is -40 or over 70,the sensor is
abnormal.
2. Check whether the temperature sensor is connected normally.
3. Replace the faulty sensor.

7.23 198100922 Shelter humidity sensor has fault


Alarm Information
l Alarm code: 198100922
l Name: Shelter humidity sensor has fault
l Alarm severity: Minor
l Alarm type: Environmental alarm

Alarm Cause
1. The connection of humidity sensor is error.
2. The humidity sensor is damaged.

Impact
Nothing can detect and report to humidity alarm.

Action
1. Check the humidity in Shelter Monitoring. If it is 0, the sensor is abnormal;

2. Check whether the humidity sensor is connected normally;


3. Replace the faulty sensor.

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ZXSDR UniRAN Alarm Handling

7.24 198100930 Embedded power battery charged


current is abnromal
Alarm Information
l Alarm code: 198100930
l Name: Embedded power battery charged current is abnromal
l Alarm severity: Minor
l Alarm type: Environmental alarm

Alarm Cause
1. The monitoring unit is faulty.
2. The battery current parameters are not configured properly.

Impact
The batteries may be overcharged or undercharged. It will affect the battery performance
and the base station may fail to operate properly.

Action
Replace the monitoring unit.

7.25 198100932 Embedded power battery voltage is


abnormal
Alarm Information
l Alarm code: 198100932
l Name: Embedded power battery voltage is abnormal
l Alarm severity: Minor
l Alarm type: Environmental alarm

Alarm Cause
1. The battery's voltage is low.
2. The battery's under-voltage value of the monitoring unit is set too high.
3. The detecting cable of the battery is faulty.
4. The monitoring unit's socket is of bad contact or disconnected.
5. The monitoring unit is faulty.

Impact
The battery's service lifetime is affected.

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Action
1. Verify that the battery's output voltage is normal.
2. Verify that the battery under-voltage value of the monitoring unit is set properly.
3. Verify that the monitoring unit's socket is in good condition and is connected properly.
4. Replace the monitoring unit.

7.26 198100934 Embedded power battery discharged


current is abnormal
Alarm Information
l Alarm code: 198100934
l Name: Embedded power battery discharged current is abnormal
l Alarm severity: Minor
l Alarm type: Environmental alarm

Alarm Cause
1. The battery's discharge current is larger than the alarm threshold value.

2. The battery's current measurement is not accurate.


3. The alarm threshold value is not appropriate.
4. The AC transducer or the monitoring unit is damaged, causing that the current is beyond
the system detection range.

Impact
The power supply for the base station is affected.

Action
1. Verify that the battery is in the discharge status.
2. Adjust the zero parameter and the slope parameter of the monitoring unit, and calibrate
the detection precision.

3. Adjust the battery discharge alarm threshold.


4. Verify that the current is not beyond the detection range.

5. Replace the AC transducer or the monitoring unit.

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7.27 198100936 Embedded power SMR output


temperature is too high
Alarm Information
l Alarm code: 198100936
l Name: Embedded power SMR output temperature is too high
l Alarm severity: Minor
l Alarm type: Environmental alarm

Alarm Cause
1. The environment temperature of the rectifier is higher than a threshold, which requires
load reduction.
2. The rectifier is damaged.

Impact
1. The load capacity of the rectifier is affected.
2. The power supply for the base station is affected.

Action
1. Check whether the temperature of the rectifier's heat radiator is higher than the
threshold.
Yes -> Step 2.
No -> Step 3.
2. Improve the ventilation condition of the equipment room.
3. Replace the rectifier.

7.28 198100937 Embedded power SMR input voltage


is abnormal
Alarm Information
l Alarm code: 198100937
l Name: Embedded power SMR input voltage is abnormal
l Alarm severity: Minor
l Alarm type: Environmental alarm

Alarm Cause
1. The AC input voltage of the rectifier is higher than the upper input voltage limit or lower
than the lower input voltage limit.

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2. The rectifier is damaged.

Impact
1. The rectifier will limit output current or be powered off for protection.
2. The power supply for the base station is affected.

Action
1. Verify that the AC voltage is higher than the upper input voltage limit or lower than the
lower input voltage limit.
2. Replace the rectifier.

7.29 198100938 Embedded power battery


communication failed
Alarm Information
l Alarm code: 198100938
l Name: Embedded power battery communication failed
l Alarm severity: Minor
l Alarm type: Environmental alarm

Alarm Cause
1. The RS485 communication cable of the battery is broken or short-circuited.
2. The monitoring unit is faulty.

Impact
1. The system fails to implement battery management.
2. The power supply for the base station is affected.

Action
1. Verify that the RS485 communication cable is of good contact or is connected properly,
and the loop is not short-circuited.
2. Replace the battery.
3. Replace the monitoring unit.

7.30 198100950 Embedded power SPD Broken


Alarm Information
l Alarm code: 198100950

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l Name: Embedded power SPD Broken


l Alarm severity: Minor
l Alarm type: Equipment alarm

Alarm Cause
1. The lightning protector is damaged.
2. The air break switch of the lightning protector is disconnected.
3. The lightning protector's base is of bad contact.
4. The lightning protector's detecting cable is disconnected or of bad contact.
5. The monitoring unit's socket is of bad contact or disconnected.
6. The monitoring unit is faulty.

Impact
The lightning protector fails.

Action
1. If the lightning protector is damaged, replace the lightning protector.
2. Verify that the lightning protector's air break switch is closed.
3. Verify that the lightning protector's base is of good contact.
4. Verify that the contact of the lightning protector's base is connected properly.
5. Verify that the monitoring unit is connected properly.
6. Replace the monitoring unit.

7.31 198100951 Embedded power Bat Over-Volt


Alarm Information
l Alarm code: 198100951
l Name: Embedded power Bat Over-Volt
l Alarm severity: Major
l Alarm type: Equipment alarm

Alarm Cause
1. The battery's voltage is high.
2. The battery's over-voltage value of the monitoring unit is set too high.
3. The detecting cable of the battery is faulty.
4. The monitoring unit's socket is of bad contact or disconnected.
5. The monitoring unit is faulty.

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Impact
Although it does not affect the system, it is necessary to find out the alarm cause to avoid
other faults.

Action
1. Verify that the battery's output voltage is normal.
2. Verify that the battery over-voltage value of the monitoring unit is set properly.
3. Verify that the monitoring unit's socket is in good condition and is connected properly.
4. Replace the monitoring unit.

7.32 198100952 Embedded power Shut-down


Alarm Information
l Alarm code: 198100952
l Name: Embedded power Shut-down
l Alarm severity: Critical
l Alarm type: Equipment alarm

Alarm Cause
1. When the battery's voltage decreases to the LLVD1/LLVD2 threshold,the system
performs first/second power-cut operation.
2. The LLVD1/LLVD2 voltage of the monitoring unit is not set appropriately.
3. The manual power-down switch is set incorrectly.
4. The DC contactor is connected incorrectly.
5. The DC contactor is damaged.
6. The SDCB board is damaged.
7. The monitoring unit is faulty.

Impact
The base station is powered down, and the communication is interrupted.

Action
1. Verify that the battery's voltage is not lower than the voltage for first/second power-down.
2. Verify that the first/second power-down voltage of the monitoring unit is set properly.
3. Verify that the manual power-down switch is in the automatic status or connected status.
4. Verify that the first/second power-down DC contactor is not damaged, verify that there
is 48 V voltage at the two ends of the DC contactor's control coil, and verify that the control
coil is connected properly.

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5. Verify that the DC contactor is connected properly.


6. If the Shut-Down Control Board (SDCB) is configured, verify that the power-down is
caused by the SDCB fault.
7. Replace the monitoring unit.

7.33 198100953 Embedded power AC Under-Volt or


Over-Volt
Alarm Information
l Alarm code: 198100953
l Name: Embedded power AC Under-Volt or Over-Volt
l Alarm severity: Major
l Alarm type: Equipment alarm

Alarm Cause
1. The input AC voltage is too low or too high.
2. The AC transducer is not connected properly or the transducer is damaged.
3. The monitoring unit's socket is of bad contact or disconnected.
4. The monitoring unit is faulty.

Impact
It affects the rectifier's operation, and the base station may not be supplied with normal
power.

Action
1. The input AC voltage is too low or too high.
2. The AC transducer is not connected properly or the transducer is damaged.
3. The monitoring unit's socket is of bad contact or disconnected.
4. The monitoring unit is faulty.

7.34 198100954 Embedded power system overload


alarm
Alarm Information
l Alarm code: 198100954
l Name: Embedded power system overload alarm
l Alarm severity: Major

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l Alarm type: Equipment alarm

Alarm Cause
The DC load ration is higher than the threshold value for the over load.

Impact
Although it does not affect the system, it is necessary to find out the alarm cause to avoid
other faults.

Action
1. Verify that the threshold of the monitoring unit's over load is set properly.
2. Make sure the DC load is properly.

7.35 198100955 Embedded power DC extra Under-Volt


Alarm Information
l Alarm code: 198100955
l Name: Embedded power DC extra Under-Volt
l Alarm severity: Major
l Alarm type: Equipment alarm

Alarm Cause
1. The output DC voltage is lower than the threshold value for the DC extra under voltage.
2. The monitoring unit's socket is of bad contact or disconnected.
3. The monitoring unit is faulty.

Impact
Although it does not affect the system, it is necessary to find out the alarm cause to avoid
other faults.

Action
1. Verify that the threshold of the monitoring unit's DC extra under voltage is set properly.

2. Verify that the DC output voltage is not too low.


3. Verify that the monitoring unit's socket is in good condition and is connected properly.

4. Replace the monitoring unit.

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Chapter 8
Notification
Table of Contents
198092031 Board initialization process completes .....................................................8-2
198092033 Board power-on failed..............................................................................8-3
198092034 Bit error has been detected during E1 physical layer in the past 24 hours .8-3
198092035 E1 link bit error has been detected in the past 24 hours ...........................8-4
198092058 Software version recover succeed ...........................................................8-5
198092059 Alarm Storm.............................................................................................8-5
198092063 Switchover completes ..............................................................................8-6
198092271 Local benchmark clock unlocked .............................................................8-7
198092312 PPP Negotiatory IP Conflict .....................................................................8-8
198092314 IP Conflict ................................................................................................8-9
198092315 Mac Conflict...........................................................................................8-10
198092381 EFM Link has error data ........................................................................8-11
198092392 Product process fails to power on ..........................................................8-12
198092441 IR changeover successful ......................................................................8-13
198092442 No need for IR changeover ....................................................................8-13
198092444 SSCOP fault ..........................................................................................8-14
198094433 PA voltage regulating fail notification ......................................................8-15
198096557 Uplink IQ link error .................................................................................8-15
198096566 RRU alarm reset ....................................................................................8-16
198097804 Um interface implements clock synchronization via software .................8-17
198097805 MP voltage abnormal .............................................................................8-18
198097806 PP voltage abnormal..............................................................................8-19
198097864 Product process power-on completes ....................................................8-20
198097865 Switchover fails......................................................................................8-20
198097866 port Active/standby switchover notification .............................................8-21
198097867 Power Amplifier (PA) switch for smart carrier power-on/off .....................8-23
198097907 Opening of Node B via USB finishes......................................................8-24
198097940 LMT is logged in ....................................................................................8-24
198097964 LCK indication .......................................................................................8-25
198097965 CCM Remote MEP Error........................................................................8-26
198097966 CCM Message Error ..............................................................................8-27
198097967 CCM Xconnect Error..............................................................................8-29
198097968 AIS indication.........................................................................................8-30
198097969 DPD detection timeout ...........................................................................8-31
198098000 Unavailable PMU ...................................................................................8-32
198098001 Unconfigured PMU ................................................................................8-34
198098002 The License is entering to trying urgency state ......................................8-35

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198098003 The license file will soon fall due ............................................................8-36


198098005 System capacity overload ......................................................................8-36
198098020 The Ethernet communication abnormal..................................................8-37
198098021 High BER at the electrical port ...............................................................8-38
198098030 Carrier downlink data problem ...............................................................8-40
198098031 Baseband input signals are abnormal ....................................................8-41
198098032 Baseband input signals are back to normal ............................................8-42
198098034 Electromagnetic environment is abnormal..............................................8-43
198098316 The received optical power is abnormal .................................................8-44
198098459 Unavailable alarm of time slot turn-off function .......................................8-46
198098475 Disable PRRU PA ..................................................................................8-47
198094410 PA shutdown notification ........................................................................8-48
198094432 DSP error notification.............................................................................8-49
198094436 Enable DTX fail notification ....................................................................8-50
198094449 Cloud scheduling cell link fault ...............................................................8-51
198094450 Whole-band scanning start ....................................................................8-53
198094451 Whole-band scanning end .....................................................................8-53
198094460 The system capacity will exceed the License limit ..................................8-54
198094464 S1 link-break statistics notification .........................................................8-55
198094465 X2 link state updating notification...........................................................8-56
198094468 S1 GTP-U Path link state updating notification.......................................8-58
198094469 X2 GTP-U Path link state updating notification.......................................8-60

8.1 198092031 Board initialization process completes


Alarm Information
l Alarm code: 198092031
l Name: Board initialization process completes
l Alarm severity: Notification
l Alarm type: Equipment Alarm

Alarm Description
This notification occurs when the board finishes powered-on process.

Alarm Cause
The board is powered.

Impact
I. Impact on the equipment:
None.

II. Impact on the services:

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None.

Action
No action is required.

8.2 198092033 Board power-on failed


Alarm Information
l Alarm code: 198092033
l Name: Board power-on failed
l Alarm severity: Notification
l Alarm type: Equipment Alarm

Alarm Description
This notification occurs when the board fails to be powered on because basic process fails
to start or is timeout.

Alarm Cause
1. The board basic process fails to start.
2. The board basic process startup is timeout.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
All services operating on the board are interrupted.

Action
No action is required.

8.3 198092034 Bit error has been detected during E1


physical layer in the past 24 hours
Alarm Information
l Alarm code: 198092034
l Name: Bit error has been detected during E1 physical layer in the past 24 hours
l Alarm severity: Notification
l Alarm type: Communications Alarm

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Alarm Description
This notification occurs when error code is detected on the E1 physical layer within the
past 24 hours.

Alarm Cause
The transmission link is abnormal. The loss of the receive clock and loss of the received
carrier of the relay links, output open circuit, output overcurrent, abnormal line codes
measured in the past 24 hours exceed the thresholds.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
None.

Action
No action is required.

8.4 198092035 E1 link bit error has been detected in


the past 24 hours
Alarm Information
l Alarm code: 198092035
l Name: E1 link bit error has been detected in the past 24 hours
l Alarm severity: Notification
l Alarm type: Communications Alarm

Alarm Description
This notification occurs when error code is detected on the E1 link within the past 24 hours.

Alarm Cause
The transmission link is abnormal. The number of error codes, the number of serious error
codes, and the number of unavailable seconds of the relay link measured in the past 24
hours exceed the thresholds.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:

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None.

Action
No action is required.

8.5 198092058 Software version recover succeed


Alarm Information
l Alarm code: 198092058
l Name: Software version recover succeed
l Alarm severity: Notification
l Alarm type: Processing Error Alarm

Alarm Description
During the power-on process of the board, this notification occurs when the system detects
that the software version package is incorrect and successfully recovers the package.

Alarm Cause
The software package is successfully recovered.

Impact
I. Impact on the equipment:

None.
II. Impact on the services:
All of the peripheral boards cannot be properly started, and services cannot be processed
by these boards.

Action
Select Software Version ManagementUpgrade Task Management. The Task List tab is
displayed. Download, pre-activate, activate, and apply the upgrade software package.

8.6 198092059 Alarm Storm


Alarm Information
l Alarm code: 198092059
l Name: Alarm Storm
l Alarm severity: Notification
l Alarm type: Processing Error Alarm

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Alarm Description
This notification occurs when the number of alarms reported within a period of time exceeds
a threshold.

Alarm Cause
The number of alarms reported during a certain period of time exceeds the preset
threshold.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
The alarm cannot be reported during the storm period, and the services operating on the
board may be affected.

Action
1. In the alarm monitoring window, check whether there are frequently reported alarms
(including current alarms and historical alarms) over a short period (such as two
seconds).
YesStep 2.
NoContact the customer service center.
2. Handle the alarms in accordance with the corresponding handling suggestions.

8.7 198092063 Switchover completes


Alarm Information
l Alarm code: 198092063
l Name: Switchover completes
l Alarm severity: Notification
l Alarm type: Processing Error Alarm

Alarm Description
This notification occurs when the board switchover is completed.

Alarm Cause
The active/standby board switchover is completed.

Impact
I. Impact on the equipment:

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None.
II. Impact on the services:
None.

Action
No action is required.

8.8 198092271 Local benchmark clock unlocked


Alarm Information
l Alarm code: 198092271
l Name: Local benchmark clock unlocked
l Alarm severity: Notification
l Alarm type: Equipment Alarm

Alarm Description
This notification occurs when the PLL of the local benchmark clock loses lock.

Alarm Cause
1. The clock reference source is not configured.
2. The clock reference source is lost or the quality of the clock reference source is
decreased.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
If the clock accuracy of the base station does not meet 3GPP requirements, the success
rate of inter-base station handover is affected

Action
1. Verify that related alarms are cleared.
a. Check whether any related alarm exists. Clear any alarm according to the
corresponding handling suggestions. Related alarms are as follows:
198096831 1588 clock source fault
198096832 Line clock source fault
198096833 SyncE clock fault
198096834 1PPS+TOD clock source fault

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b. Wait for 30 minutes, and check whether the notification is reported again.
YesStep 2.
NoEnd.
2. Reset the board according to the rack number/shelf number/slot number in the alarm
details. Refer to Reset Boards.
Wait for 15 minutes, and check whether the notification is reported again.
YesStep 3.
NoEnd.
3. Replace the board according to the rack number/shelf number/slot number in the alarm
details.
Wait for 15 minutes, and check whether the notification is reported again.
YesContact the customer service center.

NoEnd.

8.9 198092312 PPP Negotiatory IP Conflict


Alarm Information
l Alarm code: 198092312
l Name: PPP Negotiatory IP Conflict
l Alarm severity: Notification
l Alarm type: Communications Alarm

Alarm Description
If the PPP is in the IP Control Protocol (IPCP) stage, this notification occurs when the
negotiated IP address is different from the configured IP address

Alarm Cause
The base station IP obtained through the PPP negotiation with the peer end is different
from the configured address.

Impact
I. Impact on the equipment:

None.

II. Impact on the services:


Services may be interrupted due to the broken PPP link or failed PPP negotiation.

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Action
1. Select Configuration ManagementManaged Element -> Transmission
NetworkRadio Standard (such as UMTS)IP Transport -> PPP Link. The PPP
Link tab is displayed. Change the base station IP address to all zeros or to a new
IP address in accordance with the information in the Remark field of the Detail
Information dialog box.
2. Synchronize the configuration to the NE.
Wait 15 minutes, and check whether the notification is raised again.
YesContact the customer service center.

NoEnd.

8.10 198092314 IP Conflict


Alarm Information
l Alarm code: 198092314
l Name: IP Conflict
l Alarm severity: Notification
l Alarm type: Communications Alarm

Alarm Description
This notification occurs when a base station detects that the source IP address in a
received Address Resolution Protocol (ARP) message is the same as that of the local
interface.

Alarm Cause
The IP address of the base station conflicts with that in the received ARP message.

Impact
I. Impact on the equipment:
None.

II. Impact on the services:


The base station may fail to communicate with the peer end properly, and transient service
interruptions occur.

Action
1. Verify that the base station IP is correctly configured.

a. Select Configuration ManagementManaged ElementTransmission


NetworkRadio Standard (such as UMTS)IP TransportIP Layer. The IP

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Layer tab is displayed. Check whether the IP address is set in accordance with
the network planning data.
YesStep 2.
NoSubstep b.
b. Modify the IP address in accordance with the network planning data.
c. Synchronize the configuration to the NE.
d. Wait 15 minutes, and check whether the notification is raised again.
YesContact ZTE technical support.
NoEnd.
2. Check whether the IP addresses of all devices in the network are set in accordance
with the network planning data.
YesContact the customer service center.

NoModify the corresponding IP addresses in accordance with the network planning


data.

8.11 198092315 Mac Conflict


Alarm Information
l Alarm code: 198092315
l Name: Mac Conflict
l Alarm severity: Notification
l Alarm type: Communications Alarm

Alarm Description
This notification occurs when a base station detects that the source Medium Access
Control (MAC) address in a received ARP message is the same as that of the local
interface.

Alarm Cause
The MAC address of the base station conflicts with that in the received ARP message.

Impact
I. Impact on the equipment:

None.
II. Impact on the services:

The alarm port may fail to communicate properly and the services may be interrupted.

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Action
1. Check whether there are physical loop connections in the network environment.
YesStep 2.
NoContact the customer service center.
2. Construct the network in accordance with the network planning.
Wait 15 minutes, and check whether the notification is raised again.
YesContact ZTE technical support.
NoEnd.

8.12 198092381 EFM Link has error data


Alarm Information
l Alarm code: 198092381
l Name: EFM Link has error data
l Alarm severity: Notification
l Alarm type: Qos Alarm

Alarm Description
This notification occurs when EFM detects that the link is faulty.

Alarm Cause
The EFM protocol detects incorrect data on the link.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
The Ethernet link may become unstable, and services are affected.

Action
1. Verify that the network interface of the local device is not damaged.
a. Check whether the network interface of the local device is not damaged.
YesStep 2.
NoSubstep b.
b. Replace the board in accordance with the slot, shelf, and rack information in the
Detail Information dialog box.
Wait 30 minutes, and check whether the notification is raised again.

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YesStep 2.
NoEnd.
2. Verify that the cable connector of the local device is secured.
a. Check whether the cable connector of the local device is secured.
YesStep 3.
NoSubstep b.
b. Reconnect the cable correctly.
Wait 15 minutes, and check whether the notification is raised again.
YesStep 3.
NoEnd.
3. Verify that the connection cable of the local device is in good condition.
a. Check whether the connection cable of the local device is in good condition.
YesStep 4.
NoSubstep b.
b. Replace the cable with a proper one. 15 minutes, and check whether the
notification is raised again.
YesStep 4.
No End.
4. Inform maintenance personnel of the peer device to check whether the interface, cable,
and device are in good condition.
YesContact the customer service center.
NoResolve the peer device fault.

8.13 198092392 Product process fails to power on


Alarm Information
l Alarm code: 198092392
l Name: Product process fails to power on
l Alarm severity: Notification
l Alarm type: Processing Error Alarm

Alarm Description
This notification occurs when the product process fails to be started.

Alarm Cause
1. The product process fails to start.

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2. The product process startup is timeout.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
All services operating on the board are interrupted.

Action
No action is required.

8.14 198092441 IR changeover successful


Alarm Information
l Alarm code: 198092441
l Name: IR changeover successful
l Alarm severity: Notification
l Alarm type: Processing Error Alarm

Alarm Description
This notification occurs when the IR switchover succeeds.

Alarm Cause
The IR switchover succeeds.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
None.

Action
No action is required.

8.15 198092442 No need for IR changeover


Alarm Information
l Alarm code: 198092442

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l Name: No need for IR changeover


l Alarm severity: Notification
l Alarm type: Processing Error Alarm

Alarm Description
This notification occurs when there is no need to perform IR switchover.

Alarm Cause
There is no need to perform IR switchover.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
None.

Action
No action is required.

8.16 198092444 SSCOP fault


Alarm Information
l Alarm code: 198092444
l Name: SSCOP fault
l Alarm severity: Notification
l Alarm type: Processing Error Alarm

Alarm Description
This notification occurs when data transmission becomes abnormal on the Service Specific
Connection Oriented Protocol (SSCOP) signaling link.

Alarm Cause
1. The clock of the IMA line on the base station is faulty.
2. The AAL5 PVC bandwidth configured on the base station is too small.
3. The transmission quality is poor.

Impact
I. Impact on the equipment:
None.

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II. Impact on the services:


None.

Action
No action is required.

8.17 198094433 PA voltage regulating fail notification


Alarm Information
l Alarm code: 198094433
l Name: PA voltage regulating fail notification
l Alarm severity: Notification
l Alarm type: Equipment Alarm

Alarm Description
This notification occurs when the PA fails to support voltage regulation or voltage regulation
fails.

Alarm Cause
1. The hardware does not support voltage regulation.
2. The power supply of the PA is faulty.

Impact
I. Impact on the equipment:
The RRU does not support voltage regulation by the PA.
II. Impact on the services:
None.

Action
1. Disable the voltage regulation function, synchronize the configuration data to that of the
NE, enable the voltage regulation function, and synchronize the updated configuration
data to the NE.
2. Check whether the notification is reported any more. If there is notification reported,
contact Contact ZTE technical support

8.18 198096557 Uplink IQ link error


Alarm Information
l Alarm code: 198096557

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l Name: Uplink IQ link error


l Alarm severity: Notification
l Alarm type: Equipment Alarm

Alarm Description
This notification occurs when error code is detected on the uplink IQ from the IQ switching
board to the baseband board.

Alarm Cause
The IQ link is abnormal.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
Services on this board may be partially blocked or the quality of services may be affected.

Action
1. Remove and then reinstall the board in accordance with the Rack Number, Shelf
Number and Slot Number in alarm details.
Wait 15 minutes and check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Replace the board.
Wait 15 minutes and check whether the alarm is cleared.
YesEnd.
NoContact the customer service center.

8.19 198096566 RRU alarm reset


Alarm Information
l Alarm code: 198096566
l Name: RRU alarm reset
l Alarm severity: Notification
l Alarm type: Equipment Alarm

Alarm Description
This notification occurs when an RRU resets due to a fault.

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Alarm Cause
1. The DSP software system fails.
2. Internal RRU communication fails.
3. Other causes.

Impact
I. Impact on the equipment:
None.

II. Impact on the services:


During board resetting, all or some of the services on this board are or may be blocked,
and the quality of services may be affected.

Action
1. Check whether the alarm is raised frequently.
a. In Alarm Monitor->History Alarms, check whether the alarm is raised frequently.
YesStep 2

NoSubstep b
b. After 15 minutes, check whether the alarm is cleared.
YesEnd.
NoStep 2
2. Replace the board.
Wait 15 minutes and check whether the alarm is cleared.
YesEnd.

NoContact the customer service center.

8.20 198097804 Um interface implements clock


synchronization via software
Alarm Information
l Alarm code: 198097804
l Name: Um interface implements clock synchronization via software
l Alarm severity: Notification
l Alarm type: Equipment Alarm

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Alarm Description
This notification occurs when the air-interface clock is being synchronized through
software.

Alarm Cause
The air interface clock is being synchronized through software.

Impact
I. Impact on the equipment:

None.
II. Impact on the services:
Calls may be dropped in fast mode of air-interface soft synchronization.

Action
No action is required.

8.21 198097805 MP voltage abnormal


Alarm Information
l Alarm code: 198097805
l Name: MP voltage abnormal
l Alarm severity: Notification
l Alarm type: Environment Alarm

Alarm Description
This notification occurs when MP voltage is abnormal.

Alarm Cause
The management power voltage is higher than the upper threshold or lower than the low
threshold.

Impact
I. Impact on the equipment:
None.

II. Impact on the services:


Board power supply is affected, and the services on this board are blocked.

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Action
Replace the board in accordance with the Rack Number, Shelf Number, and Slot Number
in alarm details.
After 15 minutes, check whether the notification is raised again.
YesContact ZTE technical support.
NoEnd.

8.22 198097806 PP voltage abnormal


Alarm Information
l Alarm code: 198097806
l Name: PP voltage abnormal
l Alarm severity: Notification
l Alarm type: Environment Alarm

Alarm Description
This notification occurs when PP voltage is abnormal.

Alarm Cause
The service power voltage is higher than the upper threshold or lower than the low
threshold.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
Board power supply is affected, and the services on this board are blocked.

Action
1. Check whether the power board is operating in master/slave mode.
a. Select Configuration ManagementManaged Element -> DeviceB8200, and
check whether the power board is operating in master/slave mode. To locate the
board, check the Rack Number, Shelf Number and Slot Number information in
alarm details.
Yes Substep b.
NoStep 2.
b. Check whether there is a switch on the front panel of the board.
YesSubstep c.

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NoStep 2.
c. Set the switch to ON.
After 15 minutes, check whether the notification is raised again.
YesContact the customer service center.
NoEnd.
2. Replace the board in accordance with the Rack Number, Shelf Number, and Slot
Number in alarm details. 15 minutes, check whether the notification is raised again.
YesContact the customer service center.
NoEnd.

8.23 198097864 Product process power-on completes


Alarm Information
l Alarm code: 198097864
l Name: Product process power-on completes
l Alarm severity: Notification
l Alarm type: Equipment Alarm

Alarm Description
This notification occurs when product process is successfully powered on.

Alarm Cause
The process is powered on.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
None.

Action
No action is required.

8.24 198097865 Switchover fails


Alarm Information
l Alarm code: 198097865

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l Name: Switchover fails


l Alarm severity: Notification
l Alarm type: Processing Error Alarm

Alarm Description
This notification occurs when active-to-standby or standby-to-active switchover operation
fails, or the switchover condition is not satisfied.

Alarm Cause
Switching failed.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
None.

Action
No action is required.

8.25 198097866 port Active/standby switchover


notification
Alarm Information
l Alarm code: 198097866
l Name: port Active/standby switchover notification
l Alarm severity: Notification
l Alarm type: Equipment Alarm

Alarm Description
port Active/standby switchover notification

Alarm Cause
1. The cable is not properly connected to the original active port.
2. The local-end or remote-end device is abnormal.

Impact
I. Impact on the equipment:
None.

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II. Impact on the services:


When the standby port acts as the active port, the next port switch may fail and the services
may be affected.

Action
1. Check whether the active port is set to active according to the additional alarm
information in the alarm details.
YesEnd.
NoStep 2.
2. Verify that the cable of the active port is properly connected.
a. Check whether the cable of the active port is not secured or is broken.
YesSubstep b.
NoStep 3.
b. Reconnect or replace the cable.
c. Wait for 15 minutes, and check whether the notification is reported again.
YesSubstep d.
NoStep 3.
d. Check whether the active port is set to active according to the additional alarm
information in the alarm details.
YesEnd.
NoStep 3.
3. Verify that related alarms does not exist on the local-end device.
a. Check whether any related alarm exists on the local-end device. Clear any alarm
according to the corresponding handling suggestions. Related alarm is as follows:
198092380 The EFM link is broken
b. Wait for 15 minutes, and check whether the notification is reported again.
YesSubstep c.
NoStep 4.
c. Check whether the active port is set to active according to the additional alarm
information in the alarm details.
YesEnd.
NoStep 4.
4. Contact the maintenance personnel for the peer to ensure the normal operation of the
device.
a. Wait for 15 minutes, and check whether the notification is reported again.
YesSubstep b.

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NoContact the customer service center.


b. Check whether the active port is set to active according to the additional alarm
information in the alarm details.
YesEnd.
NoContact ZTE technical support.

8.26 198097867 Power Amplifier (PA) switch for smart


carrier power-on/off
Alarm Information
l Alarm code: 198097867
l Name: Power Amplifier (PA) switch for smart carrier power-on/off
l Alarm severity: Notification
l Alarm type: Equipment Alarm

Alarm Description
This alarm is reported when all carriers of a channel are powered off or powered on again.

Alarm Cause
When the switch of disabling the PA during intelligent carrier power-off is set to On, all the
carriers on the channel are powered off or powered on.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:

If the PA is disabled when the carrier is intelligently powered off, all the services on the
board are interrupted.
If the PA is enabled when the carrier is intelligently powered on, all the services on the
board are restored.

Action
1. Select Configuration ManagementManaged ElementSystem ParameterPower
Saving Parameter, and check whether the power-saving switch is set to On.

YesStep 2.
NoContact ZTE technical support.

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2. Select Configuration ManagementManaged ElementRadio ParameterUMTS


(for example), and check whether the carrier shutdown switch corresponding to the
RRU where the alarm is located is set to On.
YesEnd.
NoContact ZTE technical support.

8.27 198097907 Opening of Node B via USB finishes


Alarm Information
l Alarm code: 198097907
l Name: Opening of Node B via USB finishes
l Alarm severity: Notification
l Alarm type: Equipment Alarm

Alarm Description
This notification occurs when a NodeB is commissioned through the USB function.

Alarm Cause
The NodeB site-opening via USB is complete.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
None.

Action
No action is required.

8.28 198097940 LMT is logged in


Alarm Information
l Alarm code: 198097940
l Name: LMT is logged in
l Alarm severity: Notification
l Alarm type: Processing Error Alarm

Alarm Description
This notification occurs when LMT is logged in.

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Alarm Cause
LMT is logged in.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
None.

Action
1. Check whether the connected LMT is authorized by the carrier.
YesEnd.
NoStep 2.

2. Select Dynamic Management > Dynamic Command > SDR > Managed Network
Element > LMT. The LMT tab is displayed. Disconnect the LMT.

8.29 198097964 LCK indication


Alarm Information
l Alarm code: 198097964
l Name: LCK indication
l Alarm severity: Notification
l Alarm type: Communications Alarm

Alarm Description
This notification occurs when the Ethernet Locked signal (ETH-LCK) function notifies the
MEP of the server layer (sublayer) to lock the data service flow.

Alarm Cause
The management flow lockout occurs at the port of the 802.1ag-compliant device.

Impact
I. Impact on the equipment:

None.
II. Impact on the services:

The Ethernet link may be broken, and services are affected.

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Action
1. Ensure that the CFM parameters on the local end are correctly set.
a. Select Configuration ManagementManaged Element -> Transmission
NetworkNetwork DetectionMD/MA/MP. The corresponding tab is displayed.
Check whether the settings of the physical port, MD level, MD name, used
Ethernet link, VLAN ID, MA name, CCM detection period, MEP whole network
number, MEP type, local/remote MEP detailed configuration, and CCM detection
are set in accorance with the network planning data.
YesStep 2.
NoSubstep b.
b. Select Configuration ManagementManaged ElementTransmission
NetworkNetwork DetectionMD/MA/MP. The corresponding tab is displayed.
Modify the CFM parameters on the local end in accordance with the network
planning data.
c. Synchronize the configuration to the NE.
d. Wait 30 minutes, and check whether the notification is raised again.

YesStep 2.
NoEnd.
2. Check whether the CFM parameters of all devices are set in accordance with the
network planning data.
YesContact ZTE technical support.
NoModify the settings in accordance with the network planning data.

8.30 198097965 CCM Remote MEP Error


Alarm Information
l Alarm code: 198097965
l Name: CCM Remote MEP Error
l Alarm severity: Notification
l Alarm type: Environment Alarm

Alarm Description
This notification occurs when the CCM detects that the remote MEP link is broken.

Alarm Cause
The remote MEP link detected by CCM is broken.

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Impact
I. Impact on the equipment:
None.
II. Impact on the services:
The Ethernet link may become unstable, and service are affected.

Action
1. Ensure that the CFM parameters on the local end are correctly set.
a. Select Configuration ManagementManaged ElementTransmission
NetworkNetwork DetectionMD/MA/MP. The corresponding tab is displayed.
Check whether the settings of the physical port, MD level, MD name, used
Ethernet link, VLAN ID, MA name, CCM detection period, MEP whole network
number, MEP type, local/remote MEP detailed configuration, and CCM detection
are set in accorance with the network planning data.
YesStep 2.
NoSubstep b.
b. Select Configuration ManagementManaged ElementTransmission
NetworkNetwork DetectionMD/MA/MP. The corresponding tab is displayed.
Modify the CFM parameters on the local end in accordance with the network
planning data.
c. Synchronize the configuration to the NE.
d. Wait 15 minutes, and check whether the information in the Remark field of the
Detailed information dialog box (related to the notification that is raised again)
shows that the notification has been cleared.
YesEnd.
NoStep 2.
2. Check whether the CFM parameters of all devices are set in accordance with the
network planning data.
YesContact ZTE technical support.
NoModify the settings in accordance with the network planning data.

8.31 198097966 CCM Message Error


Alarm Information
l Alarm code: 198097966
l Name: CCM Message Error
l Alarm severity: Notification
l Alarm type: Environment Alarm

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Alarm Description
This notification occurs when the received CCM message is incorrect.

Alarm Cause
The parameters of the received CCM message do not match the configuration.

Impact
I. Impact on the equipment:
None.

II. Impact on the services:


The Ethernet link may become unstable, and service are affected.

Action
1. Ensure that the CFM parameters on the local end are correctly set.
a. Select Configuration ManagementManaged Element -> Transmission
NetworkNetwork DetectionMD/MA/MP. The corresponding tab is displayed.
Check whether the settings of the physical port, MD level, MD name, used
Ethernet link, VLAN ID, MA name, CCM detection period, MEP whole network
number, MEP type, local/remote MEP detailed configuration, and CCM detection
are set in accorance with the network planning data.
YesStep 2.
NoSubstep b.
b. Select Configuration ManagementManaged ElementTransmission
NetworkNetwork DetectionMD/MA/MP. The corresponding tab is displayed.
Modify the CFM parameters on the local end in accordance with the network
planning data.

c. Synchronize the configuration to the NE.


d. Wait 15 minutes, and check whether the information in the Remark field of the
Detailed information dialog box (related to the notification that is raised again)
shows that the notification has been cleared.

YesEnd.
NoStep 2.

2. Check whether the CFM parameters of all devices are set in accordance with the
network planning data.
YesContact the customer service center.

NoModify the settings in accordance with the network planning data.

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8.32 198097967 CCM Xconnect Error


Alarm Information
l Alarm code: 198097967
l Name: CCM Xconnect Error
l Alarm severity: Notification
l Alarm type: Environment Alarm

Alarm Description
This notification occurs when the received CCM message is consistent with the
configuration data.

Alarm Cause
The parameters of the received CCM message do not match the configuration, but are
similar to the configuration of the peer MEP.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:

The Ethernet link may become unstable, and service are affected.

Action
1. Ensure that the CFM parameters on the local end are correctly set.
a. Select Configuration ManagementManaged Element -> Transmission
NetworkNetwork DetectionMD/MA/MP. The corresponding tab is displayed.
Check whether the settings of the physical port, MD level, MD name, used
Ethernet link, VLAN ID, MA name, CCM detection period, MEP whole network
number, MEP type, local/remote MEP detailed configuration, and CCM detection
are set in accorance with the network planning data.
YesStep 2.

NoSubstep b.
b. Select Configuration ManagementManaged ElementTransmission
NetworkNetwork DetectionMD/MA/MP. The corresponding tab is displayed.
Modify the CFM parameters on the local end in accordance with the network
planning data.

c. Synchronize the configuration to the NE.

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d. Wait 15 minutes, and check whether the information in the Remark field of the
Detailed information dialog box (related to the notification that is raised again)
shows that the notification has been cleared.
YesEnd.
NoStep 2.
2. Check whether the CFM parameters of all devices are set in accordance with the
network planning data.
YesContact the customer service center.
NoModify the settings in accordance with the network planning data.

8.33 198097968 AIS indication


Alarm Information
l Alarm code: 198097968
l Name: AIS indication
l Alarm severity: Notification
l Alarm type: Qos Alarm

Alarm Description
This notification occurs when the Ethernet Alarm Indication Signal (ETH-AIS) function
detects a fault at the server layer (sublayer).

Alarm Cause
The ETH-AIS function detects a fault at the server layer (sublayer).

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
The Ethernet link may become unstable, and service are affected.

Action
1. Ensure that the CFM parameters on the local end are correctly set.
a. Select Configuration ManagementManaged ElementTransmission
NetworkNetwork DetectionMD/MA/MP. The corresponding tab is displayed.
Check whether the settings of the physical port, MD level, MD name, used
Ethernet link, VLAN ID, MA name, CCM detection period, MEP whole network
number, MEP type, local/remote MEP detailed configuration, and CCM detection
are set in accordance with the network planning data.

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YesStep 2.
NoSubstep b.
b. Select Configuration ManagementManaged ElementTransmission
NetworkNetwork DetectionMD/MA/MP. The corresponding tab is displayed.
Modify the CFM parameters on the local end in accordance with the network
planning data.
c. Synchronize the configuration to the NE.
d. Wait 30 minutes, and check whether the notification is raised again.
YesStep 2.
NoEnd.
2. Check whether the CFM parameters of all devices are set in accordance with the
network planning data.

YesContact ZTE technical support.


NoModify the settings in accordance with the network planning data.

8.34 198097969 DPD detection timeout


Alarm Information
l Alarm code: 198097969
l Name: DPD detection timeout
l Alarm severity: Notification
l Alarm type: Communications Alarm

Alarm Description
DPD detection timed out.

Alarm Cause
1. Intermediate transmission fails.
2. Peer-end equipment is abnormal.

Impact
I. Impact on the equipment:

None.

II. Impact on the services:


The base station may fail to communicate with the peer end properly, and transient service
interruptions occur.

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Action
1. Check whether there are relevant alarms.
a. Check whether there are relevant alarms. If yes, handle relevant alarms according
to corresponding handling suggestions. Relevant alarms include:
IPSec link abnormal (198097176)
b. Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Inform the peer-end equipment maintenance personnel to check whether peer-end
equipment is abnormal.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

8.35 198098000 Unavailable PMU


Alarm Information
l Alarm code: 198098000
l Name: Unavailable PMU
l Alarm severity: Notification
l Alarm type: Processing Error Alarm

Detailed Description
The PMU is available in the configuration table, but does not report the power information.

Alarm Cause
The number of PMUs received is less than the configured value.

Impact
I. Impact on the equipment:
None.

II. Impact on the services:


None.

Action
1. Verify that the number of the PMU devices is configured correctly.

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a. Select Configuration ManagementManaged ElementSystem Parameter, and


check whether the number of the PMU devices connected with the base station is
configured as planned.
YesStep 2.
NoSubstep b.
b. Modify the number of the PMU devices connected with the base station as
planned.
c. Synchronize the configurations to the corresponding NE.
d. Select Diagnosis TestDiagnosisExternal DeviceBase Station Power Test,
and choose an NE to start testing.
e. Wait for 5 minutes, and check whether the notification is reported again.
YesStep 2.
NoEnd.
2. Verify that the number of the PMU devices actually connected is configured correctly.
a. Check whether the number of the PMU devices actually connected is configured
as planned.
YesStep 3.
NoSubstep b.
b. Connect the PMU devices as planned.
c. Select Diagnosis TestDiagnosisExternal DeviceBase Station Power Test,
and choose an NE to start testing.
d. Wait for 5 minutes, and check whether the notification is reported again.
YesStep 3.

NoEnd.
3. Verify that the cable of the PMU device is properly connected.
a. Check whether the cable of the PMU device is not secured or is broken.
YesSubstep b.

NoContact the customer service center.


b. Reconnect or replace the cable.

c. Select Diagnosis TestDiagnosisExternal DeviceBase Station Power Test,


and choose an NE to start testing.
d. Wait for 5 minutes, and check whether the notification is reported again.

YesContact ZTE technical support.


NoEnd.

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8.36 198098001 Unconfigured PMU


Alarm Information
l Alarm code: 198098001
l Name: Unconfigured PMU
l Alarm severity: Notification
l Alarm type: Processing Error Alarm

Detailed Description
The PMU is unavailable in the configuration table, but reports the power information.

Alarm Cause
The number of PMUs in the configuration table is less than that of PMUs received.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
None.

Action
1. Verify that the number of the PMU devices is configured correctly.
a. Select Configuration ManagementManaged ElementSystem Parameter, and
check whether the number of the PMU devices connected with the base station is
configured as planned.
YesStep 2.
NoSubstep b.
b. Modify the number of the PMU devices connected with the base station as
planned.
c. Synchronize the configurations to the corresponding NE.
d. Select Diagnosis TestDiagnosisExternal DeviceBase Station Power Test,
and choose an NE to start testing.
e. Wait for 5 minutes, and check whether the notification is reported again.
YesStep 2.
NoEnd.
2. Verify that the number of the PMU devices actually connected is configured correctly.
a. Check whether the number of the PMU devices actually connected is configured
as planned.

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YesContact ZTE technical support.


NoSubstep b.
b. Connect the PMU devices as planned.
c. Select Diagnosis TestDiagnosisExternal DeviceBase Station Power Test,
and choose an NE to start testing.
d. Wait for 5 minutes, and check whether the notification is reported again.
YesContact ZTE technical support.
NoEnd.

8.37 198098002 The License is entering to trying


urgency state
Alarm Information
l Alarm code: 198098002
l Name: The License is entering to trying urgency state
l Alarm severity: Notification
l Alarm type: Processing Error Alarm

Detailed Description
The license urgency command is opened.

Alarm Cause
License authentication is not required for all control items in the system.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:

The system operates in the maximum support capacity. All optional functions are not
authenticated, and the maximum capacity is provided.

Action
No action is required.

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8.38 198098003 The license file will soon fall due


Alarm Information
l Alarm code: 198098003
l Name: The license file will soon fall due
l Alarm severity: Notification
l Alarm type: Processing Error Alarm

Detailed Description
The license file will soon fall due.

Alarm Cause
The license file will soon fall due.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
The license file will soon fall due.

Action
1. Contact the vendor and apply for a license file again.
2. Select LTE eNodeB Level License Management -> Load License File, and load the
license file again.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

8.39 198098005 System capacity overload


Alarm Information
l Alarm code: 198098005
l Name: System capacity overload
l Alarm severity: Notification
l Alarm type: Qos Alarm

Alarm Description
The system capacity will exceed the license limit soon.

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Alarm Cause
The system capacity will exceed the license limit soon.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
Uplink traffic overload: affecting user access.
Downlink traffic overload: affecting user access

Action
1. Contact the vendor and apply for a license file again.
2. Select LTE eNodeB Level License Management -> Load License File, and load the
license file again.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

8.40 198098020 The Ethernet communication abnormal


Alarm Information
l Alarm code: 198098020
l Name: The Ethernet communication abnormal
l Alarm severity: Notification
l Alarm type: Processing Error Alarm

Alarm Description
The ethernet heartbeat link of PB is faulty.

Alarm Cause
1.The physical link is fault.
2.PicoRRU software runs abnormal.
3.PB software runs abnormal.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:

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The services operating on the corresponding port are interrupted.

Action
1. Check whether any related alarm exists:
a. If yes, remove it based on the corresponding handling suggestion. Related alarms
are as follows:
The physical Ethernet link is broken (198098252)
b. Check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Get the position of PicoRRU in accordance with the port, slot, shelf, and rack
information in the Detail Information dialog box.
3. Select Dynamic Management -> SDR -> Equipment Group-> ResetBoard, reset
PicoRRU.
Wait 15 minutes, and check whether the alarm is cleared.
Yesend.
NoStep 4.
4. Get the position of PB in accordance with the slot, shelf, and rack information in the
Detail Information dialog box.
5. Select Dynamic Management -> SDR -> Equipment Group-> ResetBoard, reset PB.
Wait 15 minutes, and check whether the alarm is cleared.
Wait 15 minutes, and check whether the alarm is cleared.
Yesend.
NoContact ZTE technical support.

8.41 198098021 High BER at the electrical port


Alarm Information
l Alarm code: 198098021
l Name: High BER at the electrical port
l Alarm severity: Notification
l Alarm type: Communication alarm

Alarm Description
This notification occurs when the Ethernet BER is higher than the alarm threshold.

Alarm Cause
l The Ethernet cable is not installed properly at the local end or at the remote end.

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l The Ethernet cable is damaged.


l The local equipment port or the remote equipment port is damaged.
l The Ethernet cable is longer than 100 m.
l The remote equipment is not operating properly.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
The services of the cell associated to the optical port are interrupted or the service quality
is affected.

Action
1. Check whether the local end has any related alarm.

a. Check whether the local end has any related alarm. If yes, handle the alarm in
accordance with the corresponding alarm suggestion. The related alarm is as
follows:
The physical Ethernet link is broken (198098252)
b. Wait for 10 minutes, and check whether there is any alarm clearance notification
reported.
YesEnd.
NoStep 2.

2. Extract and insert the Ethernet cable, wait for 10 minutes, and check whether there is
any alarm clearance notification reported.
YesEnd.

NoStep 3.
3. Replace the Ethernet cable, wait for 10 minutes, and check whether there is any alarm
clearance notification reported.

YesEnd.
NoStep 4.

4. Notify the maintenance personnel at the remote end to check whether the equipment
is operating properly.
YesPerform troubleshooting to remove the faults.

NoContact ZTE technical support.

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8.42 198098030 Carrier downlink data problem


Alarm Information
l Alarm code: 198098030
l Name: Carrier downlink data problem
l Alarm severity: Notification
l Alarm type: Equipment Alarm

Alarm Description
This notification occurs when the downlink IQ channel of the RRU receives incorrect data.

Alarm Cause
The downlink IQ channel receives incorrect data.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
None.

Action
1. Check whether clock-related alarms occur on the main control board.

a. Check whether clock-related alarms occur on the main control board. If so, handle
the faults based on the corresponding treatment suggestions. The relevant alarm:
Too large phase difference between clock sources (198096830)

Input clock of the board abnormal (198098315)


1PPS+TOD clock source fault (198096834)
SyncE clock fault (198096833)

1588 clock source fault (198096831)


Clock source abnormal in stack mode (198096838)

b. Check whether the alarm disappears.


YesEnd.

NoStep 2.
2. Check whether transmission-related alarms exist.

a. Check whether transmission-related alarms exist. If so, handle the faults based
on the corresponding treatment suggestions. The relevant alarm:

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Bit error has been detected during E1/T1 physical layer in the past 24 hours (198
092034)
E1/T1 link bit error has been detected in the past 24 hours (198092035)
b. Check whether the alarm disappears.
YesEnd.
NoStep 3.
3. Check whether clock-related alarms occur on RRU.
a. Check whether clock-related alarms occur on RRU. If so, handle the faults based
on the corresponding treatment suggestions. The relevant alarm:
RRU inner GNSS clock source abnormal (198096839)
Local benchmark clock unlocked (198092271)
b. Check whether the alarm disappears.

YesEnd.
NoStep 4.
4. Reset the board based on the rack number/shelf number/slot number in the Detail
Information dialog box. Refer to Reset Boards.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

8.43 198098031 Baseband input signals are abnormal


Alarm Information
l Alarm code: 198098031
l Name: Baseband input signals are abnormal
l Alarm severity: Notification
l Alarm type: Equipment Alarm

Alarm Description
This notification occurs when the Baseband IQ data power from the base-band unit
exceeds the rated power or is lower than the minimum power.

Alarm Cause
The baseband IQ data power sent by the baseband unit to the RF unit exceeds the rated
power or is lower than the lower power threshold.

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Impact
I. Impact on the equipment:
None.
II. Impact on the services:
If the frequency point of the RF unit fails to be set up, all or some of the services on this
channel may be interrupted, or the service quality may be affected.

Action
1. Use the optical power meter to check whether the fiber links connected to the PRRU
are faulty. If so, replace the fibers.
Wait for 15 minutes, and then check whether the fault disappears.
YesEnd.
NoStep 2.
2. Select Configuration Management -> Managed Element -> Device, and double-click
Device. The Physical View and Topology View are displayed. Verify that the rack
ID, shelf ID, and slot ID in the detailed notification information are advertised to all
the boards between the PRRU and BBU baseband board or interface board. In the
Dynamic Management window, reset boards level by level from the upper level board
of the PRRU.
Every time when the board of one level is reset, wait for 15 minutes and then check
whether the fault disappears.
YesEnd.
NoContinue to perform the reset operation. After all the boards are reset, proceed
to Step 3.
3. Select Management -> Dynamic Command -> SDR -> Device Group. Reset the main
control board. Refer to Reset Boards.
Wait for 30 minutes and then check whether the fault disappears.
YesEnd.
NoContact ZTE technical support.

8.44 198098032 Baseband input signals are back to


normal
Alarm Information
l Alarm code: 198098032
l Name: Baseband input signals are back to normal
l Alarm severity: Notification

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l Alarm type: Equipment Alarm

Alarm Description
This notification occurs when the Baseband IQ data power from the baseband unit is back
to normal.

Alarm Cause
This notification occurs when the Baseband IQ data power from the base-band unit is back
to normal.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
None.

Action
None

8.45 198098034 Electromagnetic environment is


abnormal
Alarm Information
l Alarm code: 198098034
l Name: Electromagnetic environment is abnormal
l Alarm severity: Notification
l Alarm type: Equipment Alarm

Alarm Description
This alarm occurs when strong reflected RF signals are received due to obstructs ahead
or co-channel interference exists.

Alarm Cause
1. Strong reflected RF signals are received due to obstructs ahead.
2. RF signals are affected by co-channel interference.

Impact
I. Impact on the equipment:
None.

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II. Impact on the services:


Service capabilities may drop.

Action
1. Check whether any obstruct that causes reflection exists in front of the antenna, and
adjust the equipment installation location.
Wait for 15 min, and then check whether the notification of Electromagnetic
environment is abnormal(198098034)(Fault cleared is included in the detailed
information.) is reported.
YesEnd.
NoStep 2.
2. Check whether any co-channel interference exists in the external environment, and
solve the external interference problem.
Wait for 15 min, and then check whether the notification of Electromagnetic
environment is abnormal(198098034)(Fault cleared is included in the detailed
information.) is reported.
YesEnd.
NoContact ZTE technical support.

8.46 198098316 The received optical power is abnormal


Alarm Information
l Alarm code: 198098316
l Name: The received optical power is abnormal
l Alarm severity: Notification
l Alarm type: Communications Alarm

Alarm Description
This alarm occurs when the receiving optical power of the optical module is too low or too
high.

Alarm Cause
1. The optical fiber is damaged.
2. The optical module is aging.
3. The actual optical fiber length is longer than the length supported by the optical module.

Impact
I. Impact on the equipment:

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None.
II. Impact on the services:
The services of cell associated to the optical port are interrupted.

Action
1. Remove and re-install the fiber or optical module in accordance with the optical port,
slot, shelf, and rack information in the Detail Information dialog box.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 2.
2. Check whether the fiber length exceeds the maximum distance that the optical module
supports.
a. Start a diagnostic test for the board in accordance with the slot, shelf, and rack
information in the Detail Information dialog box. View the maximum distance that
the optical module supports in accordance with the optical port number in the Detail
Information dialog box. Check whether the fiber length exceeds the maximum
distance that the optical module supports.
YesSubstep b.
NoStep 3.
b. Check whether the fiber length can be reduced.
YesSubstep c.
NoSubstep d.
c. Reduce the fiber length.
Wait 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoStep 3.
d. Replace the optical module with a proper one. 15 minutes, and check whether the
alarm is cleared.
YesEnd.
No Step 4.
3. Replace the optical module in accordance with the optical port, slot, shelf, and rack
information in the Detail Information dialog box. 15 minutes, and check whether the
alarm is cleared.
YesEnd.
NoStep 4.
4. Replace the fiber in accordance with the optical port, slot, shelf, and rack information in
the Detail Information dialog box. 15 minutes, and check whether the alarm is cleared.

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YesEnd.
NoContact ZTE technical support.

8.47 198098459 Unavailable alarm of time slot turn-off


function
Alarm Information
l Alarm code: 198098459
l Name: Unavailable alarm of time slot turn-off function
l Alarm severity: Notification
l Alarm type: Equipment Alarm

Alarm Description
This notification occurs when time slot turn-off function cannot be used because of some
constraints on PA hardware or status.

Alarm Cause
1. PA hardware has some constraints.
2. PA is abnormally closed.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
Not supported by the PA hardware: None.
PA closed abnormally: All the services on this PA are interrupted.

Action
Perform the following operations according to the additional alarm information in the alarm
details:
l Not supported by the PA hardware:
1. Check whether the time slot shutdown function is supported by the equipment
hardware.
YesContact the customer service center.
NoStep 2.
2. Verify that the time slot shutdown parameters are properly configured.
a. Select Configuration ManagementManaged ElementDeviceRF Device
SetRF Port ObjectPA, and check whether the switch of shutting down

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the PA based on time slots is closed according to the rack number/shelf


number/slot number in the alarm details.
YesContact the customer service center.
NoSubstep b.
b. Disable the switch of shutting down the PA according to time slots.
c. Synchronize the configurations to the corresponding NE.
d. Wait for 15 minutes, and check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.
l PA closed abnormally:
Verify that related alarms are cleared.
1. Check whether any related alarm exists. Clear any alarm according to the
corresponding handling suggestions. Related alarm is as follows:
198098440 Disable PA
2. Check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

8.48 198098475 Disable PRRU PA


Alarm Information
l Alarm code: 198098475
l Name: Disable PRRU PA
l Alarm severity: Notification
l Alarm type: Equipment Alarm

Detailed Description
This alarm is given when it detects that PA is in the closed status.

Alarm Cause
l The PA is disabled manually.
l The PA is disabled due to an internal fault.
l Temperature abnormal.

Impact
I. Impact on the equipment:
None.

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II. Impact on services:


The service supported by the channel is interrupted.

Action
1. Verify that related alarms are not raised.
a. Check whether related alarms are raised. If they are raised, Handle the alarms in
accordance with the corresponding handling suggestions. Related alarms are as
follows:
Temperature abnormal (198098466)
Internal fault (198098467)

b. Check whether the alarms are cleared.


YesEnd.
NoStep 2.

2. Select Dynamic Management > Dynamic Command > SDR > Device Group > RRU
to enable the PA of the corresponding channel.

Wait 15 minutes, and check whether the alarms are cleared.


YesEnd.
NoStep 3.
3. Reset the board in accordance with the slot, shelf, and rack information in the Detail
Information dialog box.
Wait 15 minutes, and check whether the alarms are cleared.
YesEnd.
NoContact ZTE technical support.

8.49 198094410 PA shutdown notification


Alarm Information
l Alarm code: 198094410
l Name: PA shutdown notification
l Alarm severity: Notification
l Alarm type: Equipment Alarm

Detailed Description
When the "Downlink analog power exceeds threshold", "Antenna feeder VSWR serious
alarm" or "Over-high temperature of PA" alarm occurs, the system automatically shuts
down the PA, and reports this notification to the OMC.

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Alarm Cause
The PA is shut down due to other alarms, such as "Downlink analog power exceeds
threshold", "Antenna feeder VSWR serious alarm" and "Over-high temperature of PA"
alarms.

Impact
I. Board status:
Operates properly.
II. Impact on services:
The RRU has no RF output, and all the services that the RRU bears may be interrupted.

Action
1. Check whether related alarms exist.

a. Check whether any related alarm exists. If such alarms exist, remove them based
on the corresponding handling suggestion. The related alarms are as follows:
Downlink analog power exceeds threshold (198094401)

Antenna feeder VSWR serious alarm (198094404)


Over-high temperature of PA (198094406)
b. Check whether any new notification is reported.
YesStep 2.
NoEnd.
2. In Dynamic ManagementSDRDevice GroupRRUEnable PA, according to the
rack ID, shelf ID, slot ID, and channel ID in detailed alarm information, enable the PA
that is shut down due to power exceeding the threshold.
Wait for 10 minutes, and check whether any new notification is reported.
YesContact ZTE technical support.
NoEnd.

8.50 198094432 DSP error notification


Alarm Information
l Alarm code: 198094432
l Name: DSP error notification
l Alarm severity: Notification
l Alarm type: Equipment Alarm

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Detailed Description
The DSP is faulty.

Alarm Cause
The DSP is faulty.

Impact
I. Board status:
The DSP is reset.
II. Impact on services:
The service carried by the DSP will be interrupted.

Action
According to the rack ID, shelf ID and slot ID in detailed alarm information, replace the
RRU.
After 30 minutes, check whether this notification is still reported..
YesEnd.
NoContact ZTE technical support.

8.51 198094436 Enable DTX fail notification


Alarm Information
l Alarm code: 198094436
l Name: Enable DTX fail notification
l Alarm severity: Notification
l Alarm type: Equipment Alarm

Alarm Description
This notification occurs when the Discontinuous Transmission (DTX) function fails to be
enabled.

Alarm Cause
The RRU in the cell does not support the DTX function.

Impact
I. Impact on the equipment:
The RRU will not support the DTX function that helps saving energy.
II. Impact on the services:

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None.

Action
1. Use an RRU that provides the DTX function to replace the current one
a. Select Configuration Management -> Radio Parameter -> LTE FDD -> E-UTRAN
Service Configuration, find the RRU position according to "Baseband Resources
Configuration" in cell record.
b. Replace the RRU with a new one that provides the DTX function.
c. Wait 15 minutes, check whether the notification is raised again.
Yes -> Contact ZTE technical support
No -> End

8.52 198094449 Cloud scheduling cell link fault


Alarm Information
l Alarm code: 198094449
l Name: Cloud scheduling cell link fault
l Alarm severity: Notification
l Alarm type: QoS alarm

Detailed Description
Cloud scheduler can not receive the period message of a controlled cell for a long time.

Alarm Cause
1. The status of the controlled cell is abnormal.
2. The status of the cloud scheduler's CC board is abnormal.
3. The cloud scheduling function is not enabled for the controlled cell.
4. The transmission link between the cloud scheduler and the controlled cell is abnormal.

Impact
I. Board status:
Operates properly.
II. Impact on the services:
The alarmed cell may be back to static ICIC.

Action
1. Check whether the cloud scheduling function is enabled for the alarmed cell.

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a. Select Configuration ManagementRadio ParameterLTE FDDE-UTRAN


FDDICIC, and check whether the "Downlink ICIC Mode Select Flag" parameter
is set to "Cloud ICIC".
YesStep 2.
NoSubstep b.
b. Modify the value of the "Downlink ICIC Mode Select Flag" parameter to "Cloud
ICIC".
c. Synchronize the configuration data to the eNodeB.
d. Wait for several seconds and check whether the notification is cleared.

YesEnd.
NoStep 2.
2. Check whether related alarms exist.
a. Check whether the alarms related to the alarmed cell exist. If such alarms exist,
remove them based on the corresponding handling suggestion. The related
alarms are as follows:
Cell outage (198094419)
eNodeB is out of service (198094422)
b. Wait for several seconds and check whether the notification is cleared.
YesEnd.
NoStep 3.

3. Check whether the status of the CC board and CS board of the cloud scheduler is
normal.
a. Select Dynamic ManagementSDRQuery Board, and check whether the status
of the CC board and CS board is normal.
YesStep 4.
NoSubstep b.
b. Check whether CC and CS-related alarms exist. If yes, remove them according
to corresponding handling suggestions. The related alarms are as follows:

Configuration parameter of OAM Channel is wrong (198097172)


Inter-subrack Ethernet link broken in stack mode (198092435)

c. Wait for several seconds and check whether the notification is cleared.
YesEnd.

NoStep 4.

4. Check whether the transmission between the eNodeB corresponding to the alarmed
cell and the cloud scheduler is proper.

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a. Check whether the transmission link between the eNodeB corresponding to the
alarmed cell and the cloud scheduler is in good condition.
YesContact ZTE technical support.
NoSubstep b.
b. Remove the transmission fault.
c. Check whether the notification is cleared.
YesEnd.
NoContact ZTE technical support.

8.53 198094450 Whole-band scanning start


Alarm Information
l Alarm code: 198094450
l Name: Whole-band scanning start
l Alarm severity: Notification
l Alarm type: QoS alarm

Detailed Description
Whole-band scanning started.

Alarm Cause
The cell's services are interrupted because the frequency point of the cell is changed when
whole-band frequency scanning starts.

Impact
I. Board status:
Operates properly.
II. Impact on the services:
The services in the cell are interrupted.

Action
None.

8.54 198094451 Whole-band scanning end


Alarm Information
l Alarm code: 198094451
l Name: Whole-band scanning end

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l Alarm severity: Notification


l Alarm type: QoS alarm

Detailed Description
Whole-band scanning ended.

Alarm Cause
The cell's services are restored because the frequency point of the cell is back to normal
when whole-band frequency scanning ends.

Impact
I. Board status:
Operates properly.
II. Impact on the services:
None.

Action
None.

8.55 198094460 The system capacity will exceed the


License limit
Alarm Information
l Alarm code: 198094460
l Name: The system capacity will exceed the License limit
l Alarm severity: Notification
l Alarm type: QoS alarm

Detailed Description
The system capacity will exceed the License limit.

Alarm Cause
The system capacity will exceed the license limit.

Impact
I. Board status:
Operates properly.
II. Impact on the services:

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None.

Action
1. Buy new capacity.
2. Check whether the alarm is cleared.
YesEnd.
NoContact ZTE technical support.

8.56 198094464 S1 link-break statistics notification


Alarm Information
l Alarm code: 198094464
l Name: S1 link-break statistics notification
l Alarm severity: Notification
l Alarm type: Communications Alarm

Alarm Description
Notification of S1 interface link-break statistics in 24 hours.

Alarm Cause
Notification of S1 interface link-break statistics in 24 hours.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
If the number of S1 link-break is zero, there is no impact to services. Otherwise, the link
between the eNodeB and the MME is broken, and the eNodeB may fail to provide services.

Action
1. Check whether the "S1 link is broken(198094420)" alarms is cleared.
Yes -> Step 3.
No -> Step 2.
2. Refer to "S1 link is broken(198094420)" corresponding handling suggestions.
3. Check whether the number of S1 link-break in 24 hours is larger than the number of
"S1 link is broken(198094420)" alarm .
Yes -> Step 4.
No -> End.

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4. If the number of S1 link-break in 24 hours is larger than the number of "S1 link is
broken(198094420)" alarm, it means that S1 link was break shortly. Check the alarm
cause, see the handling suggestions of "S1 link is broken(198094420)" alarm.

8.57 198094465 X2 link state updating notification


Alarm Information
l Alarm code: 198094465
l Name: X2 link state updating notification
l Alarm severity: Notification
l Alarm type: Communications Alarm

Alarm Description
When the state of X2 interface is changed, this notification will be reported.

Alarm Cause
1. The SCTP association is broken.
2. The X2AP fails to be established (due to negotiation failure or no cells available under
the eNodeB).
3. The X2 interface is back to normal state.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
If the X2 interface isn't in normal state, the X2 interface switchover between eNodeBs will
be interrupted.

Action
1. View the details of the notification and find the cause of the problem.
"X2 SCTP association is interrupted" -> Step 2.
"X2AP setup fail" -> Step 4.
2. Ensure that the SCTP association is correctly configured.
a. Select Configuration Management > Managed Element > Transmission
Network > LTE FDD > Signaling and Busniss > SCTP from the menu. The
SCTP tab is displayed. Check whether the settings of the local port number,
remote address and port number, and the used IP-layer configuration match the
network planning.
Yes -> Step 3.

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No -> Substep b.
b. Change the setting of the SCTP association at the local end to be the same as the
network planning.
c. Synchronize the configuration to the NE.
Wait 15 minutes, and check whether the alarm is cleared.
Yes -> End.
No -> Step 3.
3. Check whether the transport address from the local end to the remote end is reachable.
a. Ping the remote address of the SCTP association, and check whether an
acknowledgement can be received.
Yes -> Contact ZTE technical support
No -> Substep b.

b. Based on the network planning, check whether the settings of the IP address and
the route of each node (such as the BSC/RNC/switching device) over the transport
path are correct.
Yes -> Contact ZTE technical support
No -> Substep c.

c. Based on the network planning, change the settings of the IP address and the
route of each node (such as the BSC/RNC/switching device) over the transport
path.
Wait 15 minutes, and check whether the alarm is cleared.
Yes -> End.
No -> Contact ZTE technical support.

4. Check whether related alarms exist.


a. Check whether related alarms exist. If yes, remove them according to
corresponding handling suggestions. The related alarm is as follows:
eNodeB is out of service (198094422)

b. Check whether the related alarm is cleared.


Yes -> End.

No -> Step 5.

5. Check whether related alarms exist in the peer eNodeB corresponding to the X2
interface of this eNodeB.

a. View alarm details and obtain the X2 association ID corresponding to the alarm.

b. Select Configuration Management > Transmission Network > Signalling and


Business > SCTP, and find the record corresponding to the X2 association ID.

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c. View the remote IP address from this X2 association ID record and verify the peer
NE.
d. In the Alarm Monitoring window, check whether the peer NE-related alarms exist.
If yes, remove them according to corresponding handling suggestions. The related
alarm is as follows:
eNodeB is out of service (198094422)
e. Check whether the related alarm is cleared.
Yes -> End.
No -> Step 6.
6. Check whether the local and remote eNodeBs corresponding to the alarmed X2
interface are configured with an X2 black list.
a. Select Configuration Management > Radio Parameter > LTE FDD, view "X2
Black List", and check whether the eNodeBs corresponding to the alarmed X2
interface is on the list.
Yes -> Substep b.
No -> Contact technical support.
b. Delete the record from the X2 black list.
c. Synchronize the configuration data to the eNodeB and check whether the alarm
is cleared.
Yes -> End.
No -> Contact ZTE technical support.

8.58 198094468 S1 GTP-U Path link state updating


notification
Alarm Information
l Alarm code: 198094468
l Name: S1 GTP-U Path link state updating notification
l Alarm severity: Notification
l Alarm type: Communications Alarm

Alarm Description
When the state of S1 GTP-U Path is changed, this notification will be reported.

Alarm Cause
l The routing table of eNodeB is wrong.
l xGW is faulty.
l The transmission link between eNodeB and xGW is faulty.

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Chapter 8 Notification

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
The service provided by the GTPU path is completely interrupted.

Action
1. Check whether the word "Unavailable" is present in the notification details or not. The
S1 user plane path whose notification details include the word "Unavailable" is faulty.
Yes -> Step 2.
No -> End.
2. Select Configuration Management > Transmission Network > IP Configuration
and check whether the Default Gateway parameter is correctly configured or not.
Select Configuration Management > Transmission Network > Static Routing and
check whether the Static Routing Table parameter is correctly configured or not.
Yes -> Step 4.
No -> Step 3.
3. Modify the values of the Default GateWay and Static Routing Table parameters and
synchronize the configurations to the eNodeB.
Wait for 10 minutes and check whether the notification is cleared or not and whether
the word "Unavailable" in the notification details is changed to "Available" or not.
Yes -> End.
No -> Step 4.
4. Check whether or not the xGW can be successfully pinged from the eNodeB.
Yes -> Step 6.
No -> Step 5.
5. Troubleshoot the transmission link between the eNodeB and the xGW.
Wait for 10 minutes after the link fault is removed and check whether the notification is
cleared or not and whether the word "Unavailable" in the notification details is changed
to "Available" or not.
Yes -> End.
No -> Step 6.
6. Check whether the xGW operates properly or not.
Yes ->Contact ZTE technical support
No -> Step 7.
7. Contact the customer service center of the xGW to troubleshoot the xGW.

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ZXSDR UniRAN Alarm Handling

Wait for 10 minutes after the xGW resumes operation and check whether the
notification is cleared or not and whether the word "Unavailable" in the notification
details is changed to "Available" or not.
Yes -> End.
No -> Contact ZTE technical support

8.59 198094469 X2 GTP-U Path link state updating


notification
Alarm Information
l Alarm code: 198094469
l Name: X2 GTP-U Path link state updating notification
l Alarm severity: Notification
l Alarm type: Communications Alarm

Alarm Description
When the state of X2 GTP-U Path is changed, this notification will be reported.

Alarm Cause
l The routing table of eNodeB is wrong.
l Peer end is faulty.
l The transmission link of X2-U path is faulty.

Impact
I. Impact on the equipment:
None.
II. Impact on the services:
The X2 handover will fail.

Action
1. Check whether the word "Unavailable" is present in the notification details or not. The
X2 user plane path whose notification details include the word "Unavailable" is faulty.
Yes -> Step 2.
No -> End.
2. Check whether there are any relevant alarms or not.
a. Check whether there are any relevant alarms or not. If yes, troubleshoot according
to the handling suggestions for the following alarms:
X2 link is broken (198094421)

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Chapter 8 Notification

b. Wait for 10 minutes and check whether the notification is cleared or not and
whether the word "Unavailable" in the notification details is changed to "Available"
or not.
Yes -> End.
No -> Step 3.
3. Select Configuration Management > Transmission Network > IP Configuration
and check whether the Default Gateway parameter is correctly configured or not.
Select Configuration Management > Transmission Network > Static Routing and
check whether the Static Routing Table parameter is correctly configured or not.

Yes -> Step 5.


No -> Step 4.
4. Modify the values of the Default GateWay and Static Routing Table parameters and
synchronize the configurations to the eNodeB. Wait for 10 minutes and check whether
the notification is cleared or not and whether the word "Unavailable" in the notification
details is changed to "Available" or not.
Yes -> End.

No -> Step 5.
5. Check whether the peer eNodeB at the remote end of the X2-U path operates properly
or not.

Yes -> Step 7.


No -> Step 6.
6. Troubleshoot the peer eNodeB. Wait for 10 minutes after the peer eNodeB resumes
operation and check whether the notification is cleared or not and whether the word
"Unavailable" in the notification details is changed to "Available" or not.
Yes -> End.

No -> Step 7.
7. Check whether or not the peer eNodeB at the remote end of the X2-U path can be
successfully pinged from the local eNodeB.

Yes -> Contact ZTE technical support.


No -> Step 8.

8. Troubleshoot the transmission link between the two eNodeBs at both ends of the
X2-U path. Wait for 10 minutes after the link fault is removed and check whether
the notification is cleared or not and whether the word "Unavailable" in the notification
details is changed to "Available" or not.

Yes -> End.

No -> Contact ZTE technical support.

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Glossary
ALCAP
- Access Link Control Application Protocol
BBU
- Base Band Unit
BER
- Bit Error Rate
BFD
- Bidirectional Forwarding Detection
BPL
- Baseband Processing for LTE
BSC
- Base Station Controller
CCM
- Communication Control Module
CFM
- Connectivity Fault Management

CPU
- Central Processing Unit

EFM
- Ethernet in the First Mile
GNSS
- Global Navigation Satellite System
HDLC
- High-level Data Link Control
HDMI
- High-Definition Multimedia Interface
IKE
- Internet Key Exchange
IMA
- Inverse Multiplexing over ATM

IPSec
- IP Security Protocol
LMT
- Local Maintenance Terminal

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ZXSDR UniRAN Alarm Handling

MEP
- MEG End Point
MME
- Mobility Management Entity
MRO
- Mobility Robustness Optimization
NE
- Network Element
OAM
- Operation, Administration and Maintenance
OMC
- Operation & Maintenance Center
OMM
- Operation & Maintenance Module
PA
- Power Amplifier

PPP
- Point to Point Protocol
PSU
- Power Supervision Unit
PVC
- Permanent Virtual Channel
PWR
- Power
QoS
- Quality of Service
RNC
- Radio Network Controller

RRU
- Remote Radio Unit
SA
- Site Alarm
SCTP
- Stream Control Transmission Protocol
SNTP
- Simple Network Time Protocol

SSCOP
- Service Specific Connection Oriented Protocol

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Glossary

TCP
- Transmission Control Protocol
UCI
- Universal Clock Interface
VSWR
- Voltage Standing Wave Ratio
eNodeB
- Evolved NodeB
xGW
- Extendable Gateway

III

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