Bio-comp Nepal Survey Form

Thank you for giving us opportunity to serve you better. We Bio-comp Nepal want to
make sure that we meet your expectations. So please help us by taking a few minutes
to tell us about the experience of yours with our product.

1. How likely is that you would recommend our product to a friend or colleague
and who is using organic compost of other company?

Not at all likely Extremely likely

0 1 2 3 4 5 6 7 8 9 10

2. How likely is that you would recommend your friend or colleague to shift from
chemical compost/inorganic fertilizer to our organic compost?

Not at all likely Extremely likely

0 1 2 3 4 5 6 7 8 9 10

3. Considering your complete experience with our organization, how likely would
you be to recommend our organization to a friend or colleague?

Not at all likely Extremely likely

0 1 2 3 4 5 6 7 8 9 10

4. How would you rate quality of the product?

Very low quality Very high quality

0 1 2 3 4 5 6 7 8 9 10
5. How would you rate the value for money of the product?

Very low quality Very high quality

0 1 2 3 4 5 6 7 8 9 10

6. Overall how satisfied or dissatisfied are you with the way our Company
Perform?

o Very Satisfied
o Somewhat Satisfied
o Neither satisfied nor Dissatisfied
o Somewhat Dissatisfied
o Very Dissatisfied

7. Overall how satisfied or dissatisfied are you with our sale executives/ Retailer?

o Very Satisfied
o Somewhat Satisfied
o Neither satisfied nor dissatisfied
o Somewhat Dissatisfied
o Very Dissatisfied

8. How long have you been using our product?

o This is my first Purchase

o Less than six month
o Six month to a year
o 1-3 year
o More than 3 year
9. Based on your awareness of our product, how is our product in compare to
other brands of organic compost?

o Much better
o Better
o About the same
o Worse
o Much worse
10. How did we/our product perform? (Please put tick mark in respective box.)

Miserably Somewhat Very Delightfully

Satisfactory Satisfactory
Overall quality

Purchase
experience

Usage
experience

After purchase
service

Timely delivery

Instruction to
use
 11. Feedback for improvement

12. What did we do really well and what can we do to be even better?

Finally, please tell us a little about yourself

Name Gender

Age Marital status

Highest level of education Contact no.

Agriculture land you use in farming Email ID

Brand Awareness

1. How did you come to know about our product/company?

Newspaper
Friend
TV-advertising
Internet
Hoarding board
Dont know about company

2. When was the last time you used this product category?

o In last week
o In last month
o In last 3 months
o In last 6 months
o In last 12 months
o More than 12 month ago
o Never

3. When you think this product type, what brands come to your mind?