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Literature Review
According to Wikipedia, the social media go-to reference created by the general
public within the kind of thousands of contributors, defines Social media as media for social
interaction, exploitation extremely accessible and scalable communication techniques. Social
media is that the use of web-based and mobile technologies to show communication into
interactive dialogue.
According to Cheryl Burgess from Blue Focus Marketing, Social media consists of
varied user-driven (inbound marketing) channels (e.g., Facebook, Twitter, blogs, YouTube).
These channels represent a stark distinction from the advertiser-driven (outbound marketing)
push model. Because the principal owner of the client relationship within the firm, typically,
the marketing department is in charge for managing these social media
channels. Although some might argue that the client relationship is everyones
responsibility within the firm, the overarching responsibility rests with
the marketing department because of the champion for the client.
According to Lisa Buyer from The Buyer Group, Social media is todays
most clear, engaging and interactive sort of public relations. It combines the truth grit of real
time content with the beauty of authentic peer-to-peer communication.
According to Marjorie Clayman from Clayman Advertising, Inc, Social Media may be
a new marketing tool that enables you to induce to understand your customers and prospects
in ways that were previously out of the question.
This information and data should be purchased with output of respect, trustworthiness, and
honesty. Social Media is not a fad; however, I conjointly assume its just the beginning of
the marketing revolution not the end.
According to Howard Greenstein from NYC, Social media are the online technologies
and practices that individuals use to share content, opinions, insights, experiences, views, and
media themselves. they are media for social interaction. You can tell social software
system as a result of it is no fun to use by yourself an account with no friends connected has
no worth.