Documente Academic
Documente Profesional
Documente Cultură
Feynman
-SURELYYOU'RE JOKING,MR. FEYNMAN!\"
-WHAT DO YOU CARE WHAT OTHER PEOPLE
THINK?\" \"WhatDo \\bu Care
What Other PeopleThink?\"
FURTHER ADVENTURES OF A
CURIOUSCHARACTER
Richard P. Feynman
as toldto RalphLeighton
BANTAMBOOKS
NEW YORK \342\200\242
\"EXCEPTIONAL/'
\342\200\224Minneapolis Star Tribune
\"BringsFeynman to life in all his wonderfuland
multipledimensions.Marvelous/*
\342\200\224Kirkus Reviews
...
\"[Feynmans]tenaciousintelligence,contagious
enthusiasm,humor, and offbeat style are
moving, There is nothing obtuseor difficult
about[this]book.Indeed,Feynman'srenderingof
such a potentiallycomplexsubjectas the
Challengerdisasteris straightforward,lucid,and
accessible/*
\342\200\224San FranciscoChronicle
gentlerbook[than \"SurelyYou'reJoking,
\"A
Mr FeynmanVy\\ and for thoseinterestedin the
man, a more substantialone.\"
\342\200\224Los
AngelesTimes
Contents
Prefacevii
PART 1
This edition contains the complete text
ofthe original hardcover edition. ACURIOUSCHARACTER
NOT WORD HAS BEEN OMITTED.
The Makingof a Scientist1
\320\236\320\232\320\225
the birdsthat had beenwalking arounda bit and thosethat had it. It had a ball in it, and when I pulledthe wagon, I noticed
justlanded.So I said,\"I give up.Why doesa birdpeckat its something aboutthe way the ballmoved.I went to my father and
feathers?\" said,\"Say, Pop,I noticedsomething. When I pull the wagon,
\"Because thereare licebotheringit,\"he says.\"Theliceeat the ballrollsto the backof the wagon.And when I'm pulling it
flakes of proteinthat comeoff itsfeathers.\" alongand I suddenlystop, the ball rollsto the front of the
He continued, \"Eachlousehassomewaxy stuff onits legs, wagon.Why is that?\"
and littlemiteseatthat.The mitesdon'tdigestit perfectly,so \"That, nobodyknows,\"he said.\"Thegeneralprinciple is
they emitfrom theirrear endsa sugar-like material,in which that thingswhich are moving tendto keepon moving,and things
bacteriagrow.\" which are standingstilltendto standstill,unlessyou pushthem
Finally he says,\"Soyou see,everywhere there*sa sourceof hard.Thistendencyis called4inertia/but nobody knows why
food,there'ssomeform of lifethat findsit.\" it'strue.\"Now, that'sa deepunderstanding. He didn'tjustgive
Now, I knew that it may nothave beenexactly a louse,that it me thename.
might notbe exactly true that the louse'slegshave mites.That He went onto say, \"Ifyou lookfrom the side,you'llseethat
story was probablyincorrect in detail,but what he was telling it's the backof the wagon that you'repullingagainst the ball,
me was right in principle. and the ball standsstill.As a matter of fact,from the frictionit
Another time,when I was older,he pickeda leafoffof a startsto move forward a littlebit in relationto the ground.It
tree.Thisleafhad a flaw, a thing we never lookat much.The doesn'tmove back.\"
leafwas sort of deteriorated; it had a littlebrown line in the I ran backto the littlewagon and set the ballup againand
shapeof a C, startingsomewherein the middleof theleafand pulledthe wagon.Lookingsideways,I saw that indeedhe was
goingout in a curlto the edge. right.Relative to the sidewalk,it movedforward a littlebit.
\"Lookat this brown line,\"he says. \"It'snarrow at the That'sthe way I was educated by my father, with thosekinds
beginningand it'swideras it goesto the edge.What thisis, is a of examples and discussions:no lovely,interesting
pressure\342\200\224just
bluefly with yelloweyesand greenwings hascomeand discussions. It has motivatedme for the rest of my life, and
laidan egg on thisleaf. Then,when the egg hatchesinto a
fly\342\200\224a
makes me interested in all the sciences.(It just happensI do
maggot(a caterpillar-like thing),it spendsit whole life eating physics better.)
I'vebeencaught,soto someone
this where it getsitsfood.As it eatsalong,it leaves
leaf\342\200\224that's speak\342\200\224like who was given
behindthis brown trail of eatenleaf.As the maggotgrows,the something wonderful when he was a child,and he's always
trail grows wider until he'sgrown to full sizeat the endof the lookingfor it again.I'm always looking,like a child,for the
leaf,where he turns intoa bluefly with yelloweyesand wondersI know I'm goingto not every time,but
find\342\200\224maybe
fliesaway and lays an egg on anotherleaf.\" every oncein a while.
fly\342\200\224a
green wings\342\200\224who
explainto me was the amusing part of life:thethe whole thing is in high school.He was having considerable difficulty with his
just reproduction. No matter how complicated businessis, algebra,so a tutorwouldcome.I was allowedto sitin a corner
the main pointis do again!
to it while the tutor would try to teachmy cousinalgebra.I'd hear
Not having experience with many fathers,I didn'trealize him talkingaboutjc.
how remarkable h e was. How didhelearnthe deepprinciples of I saidto my cousin,\"What are you trying to do?\"
science a nd the loveof it, what'sbehind it, why
and it's worth \"I'mtrying to find outwhat x is, likein 2x + 7 = 15.\"
doing?I never really askedhim, becauseI just assumedthat I say, \"You mean 4.\"
thosewere thingsthat fathers knew. \"Yeah,but you did it by arithmetic, you have to do it by
My father taught me to noticethings.Oneday, I was playing algebra.\"
with an \"express wagon,\"a littlewagon with a railingaround I learnedalgebra,fortunately,notby goingto school,but by
WHAT DO YOU CARE WHAT OTHERPEOPLETHINK? THE MAKING OF A SCIENTIST
doingit \"by arithmetic/'or doingit \"by algebra.\" \"Doingit \"Thisdifference is the hat he'swearing.\"(If it was a general,it
by algebra\"was a set of ruleswhich, if you followedthem was the epaulets.It was always the costume,the uniform,the
blindly,couldproducethe answer:\"subtract 7 from both sides; position.) \"But,\"he said,\"thisman hasthe sameproblemsas
if you have a multiplier,divideboth sidesby the multiplier,\" everybody else:he eatsdinner;he goesto the bathroom. He'sa
and so seriesof stepsby which ,you couldgetthe answer
on\342\200\224a human being.\"(By the way, my father was in the uniform
if you didn'tunderstandwhat you were trying to do.The rules business,so he knew what the differenceis in a man with the
hadbeeninventedso that the childrenwho have to study algebra uniform offand the uniform was the sameman for him.)
on\342\200\224it
When I finally saw the calculus book at the library, I was He says,\"Isthe photonin the atomaheadof time?\"
very excited.I went to the librarianto checkit out, but she \"No,there'sno photonbeforehand.\"
lookedat me and said,\"You're justa child.What are you taking \"Well,\"he says, \"where doesit comefrom, then?How
thisbookout for?\" doesit comeout?\"
It was oneof the few timesin my lifeI was uncomfortable I tried to explainit to photonnumbers aren't
him\342\200\224that
and I lied.I saidit was for my father. conserved; they'rejust createdby the motionof the electron\342\200\224
I tookthe bookhomeand I begantolearncalculus from it. I but I couldn'texplainit very well.I said,\"It'slike the sound
thoughtit was relativelysimpleand straightforward. My father that I'm making now:it wasn'tin me before.\" (It'snotlikemy
startedto read it, but he found confusing it and he couldn't littleboy,who suddenlyannouncedoneday, when he was very
understand it. SoI triedto explain c alculus to him. I didn't know young,that he couldno longersay a certain word
word\342\200\224the
he was so limited,and it bothered m e a littlebit.It was the first turned out tobe \"cat\"\342\200\224because his \"wordbag\"had run outof
time I realizedthat I had learned more in somesense than he. the word.There'sno word bag that makesyou useup wordsas
they comeout;in the samesense,there'sno \"photon bag\"in an
Oneof the thingsthat my father taught me besides physics\342\200\224 atom.)
whether it'scorrector a disrespect for certainkindsof
not\342\200\224was He was notsatisfied with me in that respect. I was never able
things.For example, when I was a littleboy,and he would sit to explainany of the thingsthat he didn'tunderstand. Sohe was
me on his knee, he'd show me rotogravuresin the New York unsuccessful: hesentme to alltheseuniversities in orderto find
Times\342\200\224that's printed pictures which had just comeout in out thosethings,and he never didfind out.
newspapers.
One time we were lookingat a pictureof the pope and Although my motherdidn'tknow anything aboutscience, she
everybody bowingin front of him.My father said,\"Now, look had a great influenceon me as well.In particular, she had a
8 WHAT DO YOU CARE WHAT OTHERPEOPLETHINK?
wonderful senseof humor,- and I learnedfrom her that the \"What Do You Care
highestformsof understandingwe can achieveare laughterand
human compassion.
\"You'rewelcome!\" I answered.I felt terrific. at leastyou think you stepforward to cut someother
in\342\200\224when
The next timeI went out on a was with a different guy cutsin just in front of you. Sonow you have to wait a few
t o her, and she says, \"Thankyou for a
date\342\200\224it
minutesbecauseit's impoliteto cut in toosoonafter someone
say goodnight
girl\342\200\224I
elsehas.And by the timea few minuteshave passed,they're
very lovelyevening.\" overat the othersideof the danceflooragain,or the musichas
I didn'tfeelquitesoterrific. changedagain,or whatever!
When I saidgoodnightto the third girlI tookout, she'sgot After a certainamount of thisstallingand foolingaround,I
her mouth open,ready to speak,and I say, \"Thankyou for a finally mutter something aboutwanting to dancewith Arlene.
very lovelyevening!\" One of the guys I was hangingaround with overhearsme and
Shesays,\"Thank I had a lovely
you\342\200\224uh\342\200\224Oh!\342\200\224Yes\342\200\224uh,
makes a big announcement to the otherguys: \"Hey,listento
evening,too, thank you!\" this,guys;Feynman wants to dancewith Arlene!\" Soononeof
Onetime I was at a party with my beachcrowd,and oneof them isdancingwith Arlene and they danceovertowardsthe rest
the olderguys was in the kitchenteaching us how to kiss,using ofus.Theotherspush me outontothe dancefloorand I finally \"cut
his girlfriendto demonstrate:\"You have to have your lipslike in.\"You can seethe condition I was in by my firstwords to her,
and so on.SoI which were an honestquestion: \"Howdoesit feeltobe so popu-
this,at rightangles,sothenosesdon'tcollide,\" We only danceda few minutesbeforesomebody elsecut in.
go intothe livingroomand find a girl.I'm sittingon the couch
popular?\"
with my arm aroundher,practicing thisnew art,when suddenly My friendsand I had taken dancinglessons, althoughnoneof
there'sall kindsof excitement: \"Arlene is coming!Arlene is us wouldever admit it. In thosedepression days,a friend of my
coming!\" I don'tknow who Arlene is. motherwas trying to make a livingby teachingdancingin the
says,\"She'shere!She's
Then someone every- evening,in an upstairsdancestudio.There was a backdoorto
the place,and shearranged it so the young men couldcomeup
here!\"\342\200\224and
was well deserved\342\200\224but I didn'tbelievein this Every oncein a while therewouldbe a socialdanceat this
lady'sstudio.I didn'thave the nerve to testthisanalysis,but it
admiration\342\200\224it
undemocratic businessof changingwhat you'redoingjust be- seemedto me that the girlshad a much harder timethan the boys
becausethe queenis coming in. did.In thosedays, girlscouldn'task to cut in and dancewith
So, while everybody'sgoingoverto see Arlene,I'm still boys;it wasn't \"proper.\" So the girlswho weren'tvery pretty
sittingthereon the couchwith my girl. would sit for hoursat the side,just sadas hell.
(Arlene toldme later,after I had gottento know her,that she
12 WHAT DO YOU CARE WHAT OTHERPEOPLETHINK? WHAT \320\225\320\256 YOU CARE WHAT OTHERPEOPLETHINK? 13
I thought,\"The guys have it easy:they'refree to cut in OnetimeI was invitedto a party at Arlene'shouse.Every-
whenever they want/' But it wasn't easy.You're\"free,\"but was there because Arlene was the mostpopulargirlaround:
you haven'tgot the guts,or the sense,or whatever it takesto
Everybody
relax and enjoy dancing.Instead,you tie yourselfin knots she was number one,the nicestgirl,and everybody likedher.
Well,I'm sittingin a big armchair with nothingto do, when
worrying aboutcuttingin or inviting a girl to dancewith you. Arlene comesoverand sitson the arm of the chairto talk tome.
For example,if you saw a girl who was not dancing,who That was the beginningof the feeling,\"Oh,boy! The world
you thoughtyou'dliketo dancewith, you might think, \"Good! is just wonderful now!SomebodyI likehas paid attentionto
Now at leastI've got a chance!\"But it was usually very me!\"
difficult:oftenthe girl would say, \"No,thank you, I'm tired.I
think I'll sitthisoneout.\"Soyou go away somewhat defeated\342\200\224 In thosedays,in Far Rockaway,therewas a youth centerfor
butnotcompletely, becausemaybe shereally is you
tired\342\200\224when Jewishkids at the temple.It was a big clubthat had many
turn aroundand someotherguy comesup to her,and thereshe activities. Therewas a writers groupthat wrote storiesand would
is, dancingwith him!Maybe thisguy is her boyfriendand she read them to eachother;there was a drama groupthat put on
knew he was coming over,or maybe shedidn'tlikethe way you plays;therewas a sciencegroup,and an art group.I had no
look,or maybe something else.It was always so complicatedfor interestin any subjectexceptscience,but Arlene was in the art
sucha simplematter. group,so I joinedit too. I struggled with the art business\342\200\224
Onetime I decidedto invite Arlene to oneofthesedances.It learning h ow to make plasterc asts
of the faceand soon (which I
was the firsttimeI tookherout.My bestfriendswere alsoat the usedmuch laterin life,it turned so I couldbe in the
out)\342\200\224just
dance;my motherhad invitedthem,to get morecustomers for samegroupwith Arlene.
herfriend'sdancestudio.Theseguys were contemporaries of But Arlene had a boyfriendnamed Jeromein the group,so
mine,guys my own age from school.HaroldGastand David there was no chancefor me. I just hoveredaroundin the
Leff were literary types,while RobertStaplerwas a scientific background.
type.We wouldspenda lot of timetogetherafter school,going Onetime,when I wasn'tthere,somebodynominatedme for
on walks and discussing thisand that. presidentof the youth center.The eldersbegangettingnervous,
Anyway, my bestfriends were at the dance,and as soonas becauseI was an avowed atheistby that time.
they saw me with Arlene,they calledme intothe cloakroom and I had beenbroughtup in the Jewish family religion\342\200\224my
said,\"Now listen,Feynman, we want you to understandthat we went to the templeevery Friday, I was sentto what we called
understandthat Arlene is yourgirl tonight,and we'renot gonna \"Sundayschool,\" and I even studiedHebrew for a while\342\200\224but
botheryou with her.She'soutof boundsforus,\"and soon.But at the sametime,my father was tellingme aboutthe world.
beforelong,there was cuttingin and competition comingfrom When I would hear the rabbitell aboutsomemiracle suchas a
preciselytheseguys!I learnedthe meaningof Shakespeare's bushwhoseleaveswere shakingbut there wasn't any wind, I
phrase\"Methinks thou dostprotesttoomuch.\" would try to fit the miracleintothe realworld and explainit in
You must appreciate what I was likethen.I was a very shy terms of natural phenomena.
character,always feelinguncomfortable becauseeverybody was Somemiracleswere harderthan othersto understand. The
strongerthan I, and always afraid I would looklike a sissy. oneaboutthe leaveswas easy.When I was walking to school,I
Everybody elseplayedbaseball; everybody elsedid allkindsof hearda littlenoise:althoughthe wind was hardly noticeable, the
athleticthings.If there was a gamesomewhere, and a ballwould leavesof a bushwere wigglinga littlebit becausethey were in
comerollingacrossthe road,I wouldbepetrifiedthat maybe I'd just the right positionto make a kind of resonance. And I
have to pick it up and throw it back\342\200\224because if I threw it, it thought, \ "Aha!This is a good explanation for v
Elijah's isionof
would be about a radian off the correctdirection,and not the quakingbush!\"
anywhere near the distance! And then everybody wouldlaugh.It But there were somemiraclesI never did figureout. For
was terrible,and I was very unhappy aboutit. instance,therewas a story in which Mosesthrowsdown hisstaff
14 WHAT DO YOU CARE WHAT OTHERPEOPLETHINK? WHAT DO YOU CARE WHAT OTHERPEOPLETHINK? 15
and it turns intoa snake.I couldn'tfigureout what the witnesses arguewith adults.All I coulddo was get tearsin my eyes.I
saw that made them think his staff was a snake. startedto cry, I was so upset.
If I had thoughtbackto when I was much younger,the Santa He said,\"What'sthe matter?\"
Clausstory couldhave provideda cluefor me. But it didn'thit I triedto explain.\"I'vebeenlisteningto all thesestories,
me hard enoughat the time to producethe possibility that I and now I don'tknow, of allthe thingsyou toldme,which were
shoulddoubtthe truth of storiesthat don'tfit with nature.When true, and which were not true!I don'tknow what to do with
I foundout that SantaClauswasn'treal,I wasn'tupset;rather, I everything that I'velearned!\" I was trying to explainthat I was
was relievedthat there was a much simplerphenomenon to losingeverything at the moment, becauseI was no longersureof
explain h ow so many children a llover the world got presentsn o the data,so to speak.HereI had beenstrugglingto understand
the samenight!The storyhad beengettingpretty complicated\342\200\224 allthesemiracles,and it solveda lotof miracles,
now\342\200\224well, all
it was gettingout of hand. right! But I was unhappy.
Santa Clauswas a particular customwe celebrated in our The rabbisaid,\"If it is so traumatic for you, why do you
family, and it wasn'tvery serious. But the miracles I was hearing cometo Sunday school?\"
aboutwere connectedwith real things:there was the temple, \"Because my parentsmake me.\"
where peoplewould go every week; there was the Sunday I never talkedto my parentsaboutit, and I never foundout
school,where rabbistaught childrenaboutmiracles; it was much whether the rabbi communicated with them or not, but my
moreof a dramatic thing.Santa Clausdidn'tinvolvebig institu- parentsnever made me go again.And it was just beforeI was
likethe temple,which I knew were real.
institutions
supposed to get confirmedas a believer.
So all the timeI was goingto the Sunday school,I was Anyway, that crisisresolved my difficulty rather rapidly,in
believingeverything and having troubleputtingit together.But favor of the theory that allthe miracles were storiesmade up to
of course,ultimately, it had to cometo a crisis,soonerorlater. helppeopleunderstandthings \"morevividly,\" even if they
The actual crisiscamewhen I was elevenor twelve. The conflicted with natural phenomena. But I thoughtnature itself
rabbi was tellingus a story aboutthe SpanishInquisition, in was so interesting that I didn'twant it distorted likethat.And so
which the Jews sufferedterribletortures.He told us about a I gradually cameto disbelieve the whole religion.
particularindividualwhosename was Ruth, exactly what she Anyway, the Jewisheldershad organized thisclubwith allits
was supposed to have done,what the argumentswere in her activitiesnot just to get us kids off the street,but to get us
favor and against whole thing,as if it had all been
her\342\200\224the interested in the Jewishway of life.Soto have someone likeme
documented by a courtreporter. And I was just an innocent kid, electedaspresident wouldhave madethem very embarrassed. To
listening to all thisstuff and believingit was a true commentary, our mutual reliefI wasn't elected,but the centereventually
becausethe rabbihad never indicated otherwise. failed was onitsway outwhen I was nominated,
anyway\342\200\224it and
At the end, the rabbi described how Ruth was dying in had I beenelected,I surely would have beenblamedfor its
prison:\"And shethought,while shewas dying\"\342\200\224blah, blah. demise.
That was a shockto me.After the lessonwas over,I went up
to him and said,\"Howdid they know what shethoughtwhen Oneday Arlene toldme Jeromeisn'ther boyfriendanymore.
shewas dying?\" She'snot tiedup with him.That was a big excitement
for me,
He says,\"Well,of course,in orderto explainmorevividly thebeginningof hope Sheinvitedme over toherhouse,at 154
I
how the Jews suffered,we madeup the story of Ruth. It wasn'ta Westminster Avenue in nearby Cedarhurst.
realindividual/9 When I went to herhousethat time,it was dark and the
That was toomuch for me.I felt terribly deceived:
I wanted porchwasn't lit. I couldn'tsee the numbers.Not wanting to
the straight fixedup by somebody
story\342\200\224not I could
else\342\200\224so disturbanyone by askingif it was the right house,I crawled up,
decidefor myselfwhat it meant.But it was difficultfor me to quietly,and felt the numbers on the door:154.
16 WHAT DO YOU CARE WHAT OTHERPEOPLETHINK? WHAT DO YOU CARE WHAT OTHERPEOPLETHINK? 17
Arlene was having troublewith her homeworkin philosophy delightof learningthe stuflF itself,but alsofrom making yourself
class.\"We'restudyingDescartes,\" shesaid.\"Hestartsoutwith unique.
'Cogito,ergo think, thereforeI
sum'\342\200\224*I ends up
am'\342\200\224and
I got a stripof paper,put a half twist in it, and made itintoa
provingthe existence of God.\" loop.Arlene was delighted.
\"Impossible!\" I said,without stoppingto think that I was The next day, in class,shelay in wait for herteacher.Sure
doubtingthe greatDescartes. (It was a reactionI learnedfrom enough,heholdsup a pieceof paperand says,\"Thereare two
my father:have no respectwhatsoeverfor authority; forgetwho
sidesto every question,just likethere are two sidesto every
saidit and insteadlookat what he startswith, where heendsup, pieceof paper.\"Arlene holdsup her own stripof a
paper\342\200\224with
and ask yourself,\"Isit reasonable?\") I said,\"Howcan you halftwist in says,\"Sir,there are even two sidesto that
it\342\200\224and
wonderfulBritannical In thosedays,thingslikethe Mobiusstrip booksI had chosento write about.David had chosensomething
weren't so well known to everybody, but they were just as with profoundsocialimplications by Sinclair Lewis,and Harold
understandable as they are to kidstoday.The existence of sucha had pickedsomeplaywright. I said I choseTreasureIsland
surfacewas soreal:it wasn'ta wishy-washy politicalquestion, becausewe had that bookin first-yearEnglish,and toldthem
or anything that you neededhistorytounderstand. Readingabout what I wrote.
thosethingswas likebeingway off in a wonderful world that They laughed.\"Boy, are you gonna flunk, saying such
nobodyknows about,and you'regettinga kicknotonly from the simplestuflF aboutsucha simplebook!\"
18 WHAT \320\225\320\256 YOU CARE WHAT OTHERPEOPLETHINK? WHAT DO YOU CARE WHAT OTHERPEOPLETHINK? 19
There was alsoa list of questions for an essay.The one I accidentin hislab.He was openingcarbolicacidand the bottle
chosewas \"TheImportanceof Sciencein Aviation.\"I thought, jerked,spilling someacidonhisface.He went to the doctorand
4\"What a dumb question! The importance of sciencein aviation had bandages put on for a few weeks.The funny thing was,
is obvious!\" when they took the bandages off his skin was smoothunder-
I was aboutto write a simpletheme aboutthisdumb question nicerthan it had been were many fewer
before\342\200\224there
when I rememberedthat my literaryfriendswere always \"throwing
underneath,
goes to college,the best collegeyou can afford!\"He was After that summer I went away to collegeat (I couldn't
concerned that my parentsmight not be planningto sendme to
go to Columbia becauseof the Jewishquota.*)I begangetting
\320\234\320\223\320\223.
college,for in thosedays lotsofkidshad to geta jobimmediate- lettersfrom my friendsthat saidthingslike, \"You shouldsee
after graduationto helpsupportthe family.
That in fact happenedto my friend Robert.He had a lab,too, *Note for foreign readers:the quota system was a discriminatory practice of
immediately
summerjob in Scituate, abouttwenty milesaway, taking careof as it was, herparentswere in chargeof it.
children.But my father was concerned that I wouldbecome too Anyway, after a littlewhile,Arlene gotbetter,apparently: the
involvedwith Arleneand getoff the track of my studies,sohe swellingwent down and the fever went away. But after some
talkedher outof talkedme out of it (I can'tremember).
it\342\200\224or weeks the swellingstartedagain,and this timeshe went to
Thosedays were very, very different from now. In thosedays, anotherdoctor.This guy feelsunder her armpits and in her
you had to go allthe way up in your careerbeforemarrying. groin,and so on, and noticesthere'sswellingin thoseplaces,
I was abieto seeArlene onlya few timesthat summer,but too. He says the problemis in her lymphatic glands,but he
we promised eachotherwe wouldmarry after I finishedschool. doesn'tyet know what the specificdiseaseis. He will consult
I had known her for six years by that time. I'm a little with otherdoctors.
tongue-tied trying to describeto you how much ourlovefor each As soonas I hear about it I go down to the library at
otherdeveloped, but we were surewe were rightfor eachother. Princeton and lookup lymphatic diseases, and find \"Swellingof
the Lymphatic Glands.A) Tuberculosis of the lymphatic glands.
After I graduatedfrom MITI went to Princeton, and I would Thisis very easy to diagnose. . I figure thisisn'twhat .\"\342\200\224so
go homeon vacationsto seeArlene.One timewhen I went to Arlene has, becausethe doctorsare having troubletrying to
seeher,Arlene had developed a bump on onesideof herneck. figureit out.
Shewas a very beautifulgirl,so it worriedhera littlebit,but it I start readingabout someotherdiseases:lymphodenema,
didn'thurt, soshefiguredit wasn'ttooserious.Shewent to her lymphodenoma, Hodgkin'sdisease,all kindsof otherthings;
uncle,who was a doctor.He toldher to rub it with omega they'reall cancersof one crazy form or another.The only
oil. differencebetweenlymphodenema and lymphodenoma was, as
Then,sometimelater,the bump began to change.It got far as I couldmake out by readingit very carefully, that if the
bigger\342\200\224or maybe it was shegot a fever.The fever
smaller\342\200\224and patientdies,it's lymphodenoma; if the patient least survives\342\200\224at
got worse,so the family doctordecidedArlene shouldgo to the for a it's lymphodenema.
while\342\200\224then
hospital.Shewas toldshehad typhoidfever.Right away, as I At any rate,I read throughall the lymphatic diseases, and
stilldo today, I lookedup the diseasein medicalbooksand read decidedthat the mostlikelypossibility was that Arlene had an
allaboutit. incurable disease.Then I halfsmiledto myself,thinking,'4Ibet
When I went to see Arlene in the hospital,she was in everybodywho readsthrougha medical bookthinks they have a
quarantine\342\200\224we had to put on specialgowns when we entered fatal disease.\"And yet, after readingeverythingvery carefully,I
herroom,and so on.The doctorwas there,so I askedhim how couldn'tfind any otherpossibility. It was serious.
the Wydell testcame was an absolutetest for typhoid
out\342\200\224it Then I went to the weekly tea at Palmer Hall,and found
fever that involvedchecking for bacteriain the feces.He said, myselftalkingto the mathematicians just as I always did,even
\"Itwas negative.\" thoughI had just foundout that Arlene probablyhad a fatal
\"What? How can that be\\\" I said.\"Why all thesegowns, disease.It was very having two minds.
strange\342\200\224like
22 WHAT DO YOU CARE WHAT OTHERPEOPLETHINK? WHAT \320\225\320\256 YOU CARE WHAT OTHERPEOPLETHINK? 23
When I went to visit her,.I told Arlene the joke aboutthe aunts,ourfamily doctor;they were allon me,saying I'm a very
peoplewho don'tknow any medicine readingthe medicalbook foolishyoung man who doesn'trealizewhat pain he'sgoingto
and always assuming they have a fatal disease.But I alsotold bringto thiswonderful girlby tellingher shehasa fatal disease.
herI thought we were in greatdifficulty,and that the bestI could \"Howcan you do sucha terriblething?\"they asked,in horror.
figureout was that shehad an incurable disease.We discussed \"Because we have made a pactthat we must speakhonestly
the variousdiseases,and I toldher what eachonewas like. with eachotherand lookat everything directly.There'sno use
One of the diseasesI told Arlene about was Hodgkin's foolingaround.She'sgonnaaskme what she'sgot,and I cannot
disease. When shenext saw herdoctor,sheaskedhim aboutit: lie to her!\"
64Couldit be Hodgkin's disease?\" \"Oh,that'schildish!\" they blah,blah.Every-
said\342\200\224biah,
He said,\"Well,yes,that'sa possibility.\" keptworking on me,and saidI was wrong.I thought I was
Everybody
When shewent to the county hospital,the doctorwrote the definitelyright,becauseI had already talkedto Arlene aboutthe
followingdiagnosis: \"Hodgkin's So I realizedthat
disease\342\200\224?\" diseaseand knew shecouldface tellingherthe truth was
it\342\200\224that
a doctorat the hospitaltells believethem or not. Tell me, Richard,do I have Hodgkin's
me they figure the mostlikelypossibility is Hodgkin'sdisease. diseaseor glandularfever?\"
He says, \"There will be someperiodsof improvement,and \"You have glandularfever,\"I said,and I diedinside.It was
someperiodsin the hospital.It will be on and off, getting terrible!
terrible\342\200\224just
gradually worse.There'sno way to reverseit entirely.It's fatal Her reactionwas completely simple:\"Oh!Fine!Then I
after a few years.\" believethem.\"Becausewe had builtup so much trust in each
\"I'msorry to hearthat,\"I say. \"I'lltellherwhat you said.\" other,shewas completely relieved.Everything was solved,and
\"No,no!\"says the doctor.\"We don't want to upsetthe allwas very nice.
patient.\"We'regoingto tell her it's glandularfever.\"
\"No,no!\"I reply.\"We'vealready discussed the possibility Shegot a littlebit better,and went homefor a while.About a
of Hodgkin's disease.I know shecanadjustto it.\" week later,I get a telephone call.\"Richard,\" shesays,\"I want
\"Herparentsdon'twant herto know. You had bettertalk to to talkto you. Comeon over.\"
them first.\" \"Okay.\"I made sureI stillhad the letterwith me.I could
At home,everybody worked on me: my parents,my two tellsomething was the matter.
24 WHAT DO YOU CARE WHAT OTHERPEOPLETHINK? WHAT DO YOU CARE WHAT OTHERPEOPLETHINK? 25
I go upstairsto her room,and she says,\"Sitdown.\"I sit importantto getas much information as possible. With Arlene's
down on the endof her bed.\"All right,now tellme,\"shesays, help,I finally convincedherparents.
\"doI have glandularfever or disease?\"
Hodgkin'\302\273s A few days later,Arlene telephones me and says,\"Theygot
\"You have Hodgkin's disease.\"
And I reachedfor the letter. a reportfrom the biopsy.\"
\"God!\" shesays.\"Theymust have put you throughhell!\" \"Yeah?Is it goodor bad?\"
I had justtoldhershehasa fatal disease,and was admitting \"I don'tknow. Comeoverand let'stalk aboutit.\"
that I had liedto her as well,and what doesshethink of? She's When I got to her house,sheshowedme the report.It said,
worriedaboutme I was terribly ashamedof myself.I gave
I
\"Biopsy showstuberculosis of the lymphatic gland.\"
Arlenethe letter. That really got me.I mean,that was the first goddamnthing
\"You shouldhave stuckby it. We know what we'redoing; on the list!I passedit by, becausethe booksaidit was easy to
we are right!\" diagnose,and becausethe doctorswere having so much trouble
\"I'msorry. I feelawful.\" trying to figureout what it was.I assumed they had checked the
\"Iunderstand,Richard.Just don'tdo it again.\" obviouscase.And it was the obviouscase:the man who had
see,shewas in bedupstairs,and didsomething
You sheused comerunning out of the meetingroomasking\"Doyou spitup
to do when she was little:she tiptoedout of bed and crawled blood?\"had the right idea.He knew what it probablywas!
down the stairsa littlebit to listento what peoplewere doing I felt like a jerk, becauseI had passedover the obvious
downstairs.Sheheardhermothercrying a lot,and went backto possibility by using circumstantial evidence\342\200\224which isn't any
bedthinking,\"IfI have glandularfever, why is Mothercrying by assuming
good\342\200\224and the doctorswere moreintelligent than
so much? But Richard saidI had glandularfever,soit must be they were. Otherwise,I would have suggested it right off, and
right!\" perhapsthe doctorswouldhave diagnosed Arlene'sdiseaseway
Latershethought,\"CouldRichardhave lied to me?\"and backthen as \"tuberculosis of the lymphatic I was a
gland\342\200\224?\"
beganto wonderhow that might be,possible. Sheconcluded that, dope.I've learned,sincethen.
incredible as it sounded, somebodymight have put me througha Anyway, Arlene says, \"SoI might live as long as seven
wringer of somesort. years.I may even get better.\"
Shewas sogoodat facingdifficultsituations that shewent on \"Sowhat do you mean,you don't know if it's goodor
to the next problem.\"Okay,\"she says, \"I have Hodgkin's bad?\"
disease.What are we goingto do now?\" \"Well,now we won't be ableto get married until later.\"
I had a scholarship at Princeton, and they wouldn'tlet me Knowingthat sheonly had two moreyears to live,we had
keep it if I got married.We knew what the diseasewas like: solvedthingsso perfectly,from herpointof view, that shewas
sometimes it would get betterfor somemonths,and Arlene disturbedto discover she'dlivelonger!But it didn'ttake me long
couldbe at home,and then shewouldhave tobe in the hospital to convince herit was a bettercircumstance.
for some and forth for two years,perhaps.
months\342\200\224back So we knew we couldface thingstogether,from then on.
So I figure,althoughI'm in the middleof trying to get my After goingthrough that,we had no difficulty facingany other
Ph.D.,I couldgeta jobat the BellTelephone Laboratories doing problem.
was a very goodplaceto
research\342\200\224it we couldgeta
work\342\200\224and When the war came,I was recruited to work on the Manhat-
littleapartment in Queensthat wasn'ttoofar from the hospitalor Projectat Princeton,
Manhattan where I was finishingup my degree.A
BellLabs.We couldgetmarriedin a few months,in New York. few monthslater,assoonas I got my degree,I announced to my
We worked everything out that afternoon. family that I wanted to get married.
For somemonths now Arlene'sdoctorshad wanted to take a My father was horrified, becausefrom the earliesttimes,as
biopsyof the swellingonherneck,but her parentsdidn'twant it he saw me develop,he thoughtI wouldbe happy as a scientist.
didn'twant to \"botherthe poorsickgirl.\"But with
done\342\200\224they He thoughtit was stilltoo early to would interfere
new resolve,I kept working on them, explainingthat it's
marry\342\200\224it
difficulty, he usedto always say, \"Cherchez la femme\"\342\200\224look went to Princeton to pickup a Woodward,oneof the
car\342\200\224Bill
for the woman behindit. He felt that women were the great graduate there,lentme hisstationwagon.I fixedit up
students
dangerto a man, that a man always has to watch out and be likea littleambulance, with a mattressand sheetsin the back,so
toughaboutwomen.And when he seesme marrying a girl with Arlene couldlie down in caseshegot tired.Although thiswas
tuberculosis, he thinksof the possibility that I'm goingto get oneof the periodswhen the diseasewas apparently not so bad
sick,too. and shewas at home,Arlenehad beenin the county hospital a
My whole family was worried about uncles,
that\342\200\224aunts, lot,and shewas a littleweak.
everyone.They broughtthe family doctoroverto ourhouse.He I droveup to Cedarhurstand pickedup my bride.Arlene's
triedto explainto me that tuberculosis is a dangerous disease, family waved goodbye,and offwe went. We crossed Queensand
and that I'm boundto get it. Brooklyn, then went to StatenIslandon the ferry\342\200\224that was our
I said,\"Justtellme how it'stransmitted, and we'llfigureit romantic boat droveto the city hallfor the boroughof
ride\342\200\224and
out.\"We were already very, very careful:we knew we must not Richmondto get married.
kiss,becausethere'sa lot of bacteriain the mouth. We went up the stairs,slowly,intothe office.The guy there
Then they very carefully explained to me that when I had was very nice.He did everything right away. He said,\"You
promised t o marry Arlene, I didn't k now the situation. Every- don'thave any witnesses,\" so he calledthe bookkeeperand an
wouldunderstand that I didn'tknow the situation then,and accountantfrom anotherroom,and we were married according
Everybody
that it didn'trepresent a realpromise. to the laws of the stateof New York. Then we were very happy,
I never had that feeling,that crazy ideathat they had,that I and we smiledat eachother,holdinghands.
was gettingmarried becauseI had promised it. I hadn'teven The bookkeepersays to me, \"You'remarried now. You
thoughtof that. It wasn'ta questionof having promisedany- shouldkissthe bride!\"
anything; we had stalled around,notgettinga pieceof paperand not Sothe bashfulcharacter kissedhisbridelightly onthe cheek.
beingformally married,but we were in love,and were already I gave everyonea tip and we thanked them very much.We
married,emotionally.
I said,\"Would it be sensiblefor a husbandwho learnsthat got backin the car,and droveto DeborahHospital.
his wife hastuberculosis to leave her?\" Every weekendI'd go down from Princeton to visitArlene.
Only my aunt who ran the hotelthoughtmaybe it would be One timethe buswas late,and I couldn'tgetintothe hospital.
allright for us to getmarried.Everybody elsewas stillagainstit. Thereweren'tany hotelsnearby, but I had my oldsheepskin coat
But thistime,sincemy family had givenme thiskindof advice on (so I was warm enough),and I lookedfor an empty lot to
beforeand it had beenso wrong, I was in a much stronger sleepin. I was a littleworriedwhat it might looksolike in the
position.It was very easyto resistand tojustproceed.Sothere morning when people looked outof their windows, I found a
was no problem,really.Although it was similarcircumstance, place that was far enoughaway from houses.
they weren'tgoingto convince me of anything any more.Arlene The next morningI woke up and discovered I'd beensleep-
and I knew we were rightin what we were doing. in a garbage landfill!I felt foolish,and laughed.
dump\342\200\224a
Oppenheimer, who was in chargeof the project,arranged for \"Sinceyou saidno to the otherboats,maybe we couldgetone
Arlene to stay in the nearesthospital,in Albuquerque, abouta of these.\"
hundred milesaway. I had time offevery weekendtoseeher,so I write, \"Look:you'reway outof scale!\"
I would hitchhikedown on a Saturday, see Arlene in the Soonanothercatalogcomes:it's for variouskindsof motor
afternoon,and stay overnight in a hotelthere in Albuquerque. boats\342\200\224Chriscraft thisand that.
Then on Sunday morningI wouldseeArlene again,and hitch- I write, \"Tooexpensive!\"
backto LosAlamosin the afternoon.
hitchhike
Finally, I get a note:\"This is your last chance,Richard.
During the week I wouldoften get lettersfrom her.Someof You'realways saying no.\"It turns out a friendof hershas a
them,likethe one written on a jigsaw-puzzle blankand then rowboatshewants to sellfor used maybe
rowboat\342\200\224and
taken apart and sentin a sack,resultedin littlenotesfrom the
$15\342\200\224a
\"we'llcompromise:you don'thave to wear the chef'shat and beautifulcalligraphy,with explanations like \"Trouble: three
the gloves.\" women in a house.\" Shehad theright paper,brushes,and ink,
Sheholdsup a a realchef's
hat\342\200\224it's
gloves.Then
hat\342\200\224and and was practicing calligraphy.She had alsoboughta Chinese
shesays,\"Try on the apron,\"assheunfoldsit. It hassomething to
dictionary, get a lot of othersymbols.
sillywritten acrossit, like\"BAR-B-Q KING,\"or something. One time when I cameto visit her, Arlene was practicing
\"Okay,okay!\"I say, horrified.\"I'llcookthe steakson the thesethings.Shesays to herself,\"No.That one'swrong.\"
lawn!\"So every Saturday or Sunday, I'd go out there on Route So I, the \"great scientist,\"say, \"What do you mean,
66 and cooksteaks. 'wrong'?It'sonly a human convention. There'sno law of nature
which says how they'resupposed to look;you can draw them
Then there were the Christmascards.One day, only a few any way you want.\"
weeksafter I had arrived at LosAlamos, Arlene says,\"Ithought \"Imean,artistically it'swrong.It'sa question of balance,of
it wouldbe niceto sendChristmascardsto everybody. Would how it feels.\"
you liketo seethe onesI pickedout?\" \"Butoneway is just as goodas another,\" I protest.
They were nicecards,allright,but insidethey saidMerry \"Here,\"shesays,and shehands me the brush.\"Make one
Christmas, from Rich & Putsy. \"Ican'tsendtheseto Fermi and yourself.\"
Bethe,\"I protested.\"I hardly even know them!\" SoI made one,and I said,\"Wait a minute. Let me make an-
\"What doyou carewhat otherpeoplethink?\"\342\200\224naturally. So another tooblobby.\"
one\342\200\224it's (I couldn't say it was wrong, after all.)
we sentthem. \"Howdo you know how blobbyit's supposed to be?\"she
Next year comesaround,and by thistimeI know Fermi.I says.
know Bethe.I'vebeenoverat their houses.I've taken careof I learnedwhat shemeant.There'sa particularway you have
theirkids.We'reallvery friendly. to make the strokefor it to lookgood.An aesthetic thing hasa
Somewherealongthe line, Arlene says to me, in a very certainset,a certaincharacter, which I can'tdefine.Because it
formal tone,\"You haven'taskedme aboutourChristmascards couldn'tbedefinedmade me think there was nothingto it. But I
thisyear, Richard...\" learnedfrom that experience that there is something to it\342\200\224and
FEAR goesthrough me. \"Uh,well, let'sseethe cards.\" it's a fascination I've had for art ever since.
The cardssay Merry Christmas and a Happy New Year,from Just at this moment,my sistersendsme a postcardfrom
Richardand ArleneFeynman. \"Well, that'sfine,\"I say. \"They're Oberlin,where she'sgoingto college.It'swritten in pencil,with
very nice.They'llgo finefor everybody.\" small in Chinese.
\"Oh,no,\"shesays.\"Theywon'tdo for Fermi and Bethe
symbols\342\200\224it's
Joan is nineyears youngerthan I am, and studiedphysics,
32 WHAT DO YOU CARE WHAT OTHERPEOPLETHINK? WHAT DO YOU CARE WHAT OTHERPEOPLETHINK? 33
too.Having me asherolderbrotherwas toughon her.Shewas expensive to travel that far during the war, but he knew the end
always lookingfor somethingI couldn'tdo, and was secretly was near.One day he telephoned me at LosAlamos.\"You'd
taking Chinese. bettercomedown hereright away,\" he said.
Well,I didn'tknow any Chinese,but onething I'm goodat I had arranged ahead of time with a friend of mine at Los
is spendingan infiniteamount of timesolvinga puzzle.The next Alamos,KlausFuchs,to borrowhiscarin caseof an emergency,
weekendI tookthe cardwith me to Albuquerque.
Arlene showed so I couldgetto Albuquerque quickly.I pickedup a coupleof
me how to lookup the symbols. You have to start in the backof hitchhikersto helpme in casesomethinghappenedon the way.
the dictionarywith the right categoryand countthe number of Sureenough,as we were driving intoSanta Fe, we got a flat
strokes.Thenyou go intothe main part of the dictionary. It turns tire. The hitchhikershelpedme changethe tire. Then on the
out eachsymbolhasseveralpossible and
meanings, you have to othersideof Santa Fe, the sparetire went flat, but there was a
put several symbolstogether b efore you can understand i t. gas stationnearby. I rememberwaiting patiently for the gas
With great patience I workedeverythingout.Joanwas saying stationman to take care of someother car, when the two
thingslike, \"I had a goodtime today.\"There was only one hitchhikers, knowing the situation, went over and explained to
sentence I couldn'tfigure out.It said,\"Yesterdaywe celebrated the man what it was. He fixed the flat right away. We decided
mountain-forming day\"\342\200\224obviously an error.(It turned out they not to get the sparetire fixed,becauserepairingit would have
did have somecrazy thing called\"Mountain-forming Day\" at taken even moretime.
Oberlin,and I hadtranslatedit right!) We startedout again towards Albuquerque, and I felt foolish
So it was trivial things like you'dexpectto have on a that I hadn't to
thought say anything to the gas stationman when
postcard,but I knew from the situation that Joanwas trying to time was so precious. About thirty milesfrom Albuquerque, we
floorme by sendingme Chinese. got another f lat! We had to abandon the car, and we hitchhiked
I lookedbackand forth through the art bookand pickedout the restof the way. I calledup a towing company and toldthem
four symbolswhich would go well together.Then I practiced the situation.
eachone,overand over.I had a bigpad of paper,and I would I met Arlene'sfather at the hospital.He had beenthere for a
make fifty of eachone,until I got it justright. few days. \"I can'ttake it any more,\"he said.\"I have to go
When I had accidentally made one goodexampleof each home.\"He was so unhappy, hejust left.
symbol, I saved them. Arlene approved,and we gluedthe four When I finally saw Arlene,she was very weak, and a bit
of them endto end,oneon top of the other.Then we put a little foggedout.Shedidn'tseemto know what was happening. She
pieceof woodon eachend,soyou couldhang it up on the wall. staredstraight ahead most o f the time,looking around a little bit
I took a pictureof my masterpiece with Nick Metropolis's from time to time, and was trying to breathe. Every once in a
camera,rolledup the scroll,put it in a tube,and sentit to Joan. whileher breathing would shewouldsortof
stop\342\200\224and swallow\342\200\224
Soshegetsit. Sheunrollsit, and shecan'treadit. It looksto and then it would start again.It keptgoinglikethisfor a few
her as if I simply made fourcharacters, oneright after the other, hours.
on the scroll.Shetakesit to her teacher. I tooka littlewalk outsidefor a while.I was surprised that I
The first thing he says is, \"Thisis written rather well!Did wasn'tfeelingwhat I thought peoplewere supposed tofeelunder
you do this?\" the circumstances. Maybe I was foolingmyself.I wasn'tdelight-
\"Uh,no. What doesit say?\" but I didn'tfeel terribly upset,perhapsbecausewe had
delighted,
cameout from New York to visit her. It was difficultand him like a terribleproblemof psychology to live under those
34 WHAT DO YOU CARE WHAT OTHERPEOPLETHINK? WHAT DO YOU CARE WHAT OTHERPEOPLETHINK? 35
circumstances, knowing that life is only temporary. Well, we a body when there'snothingthere?I didn'twant to lookat
humans somehow figureouthow to live despitethisproblem: we Arlene again;that wouldhave made me moreupset.
w e
laugh, joke, we live. I calledthe towing company and got the car, and
The only differencefor me and Arlene was, insteadof fifty Arlene'sstuff in the back.I pickedup a hitchhiker,and packed
started
years,it was five years.It was only a quantitative difference\342\200\224 outof Albuquerque.
the psychological problemwas just the same.The only way it It wasn'tmorethan five milesbefore. . . BANG!Another flat
wouldhave becomeany different is if we had saidto ourselves, tire.I startedto curse.
\"Butthoseotherpeoplehave it better,becausethey might live The hitchhiker lookedat me likeI was mentally unbalanced.
fifty years.\"But that's crazy. Why make yourselfmiserable \"It'sjust a tire,isn'tit?\"he says.
saying thingslike,\"Why do we have suchbadluck?What has \"Yeah,it'sjust a anothertire,and again another
Goddoneto us?What have we doneto deservethis?\"\342\200\224all of
tire\342\200\224and
When I was a kid growingup in Far Rockaway,I had a friend reaction.He measuredthe differencesin speedof his wife's
named BernieWalker. We both had \"labs\" at home,and we counting, and determined how muchthe temperaturechangedthe
woulddo various \"experiments.\" Onetime,we were discussing speed.Then he triedto find a chemicalreactionwhose rates
must have beenelevenor twelve at the varied with temperature in the sameamounts as his wife's
did.Hefoundthat ironreactions
time\342\200\224
something\342\200\224we
and I said,\"But thinking is nothingbut talkingto yourself counting fit the pattern best.So
inside.\" he deducedthat his wife'ssenseof time was governedby a
\"Ohyeah?\" Berniesaid.\"Doyou know the crazy shapeof chemicalreactionin her bodyinvolving iron.
the crankshaft in a car?\" Well,it allseemedlikea lotof baloneyto were so me\342\200\224there
hitting the retina of the eye, while the eyesare closed: are the rhythm: 1,2,3, 4, 5 When I got to 60,only 48 seconds had
nerve cellson the retina actually beingstimulated in someother goneby, but that didn'tbotherme:the problemwas notto count
the brain itself, doesthe brain have a for exactlyoneminute,but to countat a standard rate.The next
way\342\200\224by
\"judgment
perhaps\342\200\224or
department*' getsslopped
that up during dreaming? I timeI countedto 60,49 seconds had passed.The next time,48.
never gotsatisfactory answers to suchquestions from psycholo- Then 47, 48,49,48,48.. . . SoI foundI couldcountat a pretty
even though I became very interested in how the brainworks. standardrate.
psychology,
Instead, t here was all thisbusiness a bout interpretingdreams, Now, if I just sat there,without counting, and waited until I
and soon. thoughta minute had goneby, it was very irregular\342\200\224complete
When I was in graduateschoolat Princeton a kindof dumb variations.So I found it's very poor to estimatea minute by
psychologypaper came out that stirredup a lot of discussion. sheerguessing.But by counting,I couldget very accurate.
The author had decidedthat the thing controlling the \"time Now that I knew I couldcountat a standard rate,the next
sense\"in the brain is a chemicalreactioninvolving iron. I question affects the rate?
was\342\200\224what
thought to myself,\"Now, how the hellcouldhe figure that?\" Maybe it hassomething to do with the heart rate.SoI began
Well, the way he did it was, his wife had a chronicfever to run up and down the stairs,up and down, to get my heart
which went up and down a lot.Somehow he got the ideato test beatingfast.Then I'd run intomy room,throw myself down on
her senseof time.He had her countseconds to herself(without the bed, and countup to 60.
looking clock),
at a a nd checked h ow long it took her to countup I alsotriedrunning up and down the stairsand countingto
36 myselfwhile I was running up and down.
38 WHAT DO YOU CARE WHAT OTHERPEOPLETHINK? IT'SAS SIMPLEAS ONE, TWO THREE 39
The otherguys saw me running up and down the stairs,and didn'taffectthe rate!In fact,I coulddo anything while counting
laughed.\"What are you doing?\" to myself\342\200\224except talk out loud,of course.
I couldn'tanswer mqde me realizeI couldn't
them\342\200\224which What abouttyping\342\200\224copying words out of a book?I found
talk while I was counting to keptright on running
myself\342\200\224and that I coulddo that,too,but heremy time was affected.I was
up and down the stairs,looking like an idiot. excited:finally, I've foundsomethingthat appearsto affect my
(The guys at the graduate collegewere usedtome looking countingrate!I investigated it more.
likean idiot.On anotheroccasion, for example, a guy cameinto I would go along,typing the simplewords rather fast,
my had forgottentolockthe doorduring the \"experiment\"
room\342\200\224I
countingto myself 19,20, 21,typing along,counting27, 28,
foundme in a chairwearing my heavy sheepskin
\342\200\224and coat, 29, typing along, the hell is that
until\342\200\224What word?\342\200\224Oh,
leaningout of the wide-openwindow in the deadof winter, then continue
yeah\342\200\224and counting30,31,32,and soon. When
holdinga pot in one hand and stirringwith the other.\"Don't I'd get to 60,I'd be late.
botherme!Don'tbotherme!\"I said.I was stirring Jell-Oand After someintrospection and further observation,I realized
watching it closely:I had gottencuriousas to whether Jell-O what must have happened: I wouldinterrupt my countingwhen I
wouldcoagulate in the coldif you keptit moving allthe time.) got to a difficultword that \"needed morebrains,\"so to speak.
Anyway, after trying every combination of running up and My counting rate wasn't slowingdown;rather, the countingitself
downthe stairsand lying on the bed,surprise! The heartrate had was beingheldup temporarilyfrom time to time.Counting to 60
no effect.And sinceI got very hot running up and down the had becomeso automatic that I didn'teven noticethe interrup-
stairs,I figuredtemperature had nothingto do with it either at first.
interruptions
(althoughImust have known that your temperaturedoesn'treally The next morning,overbreakfast,I reportedthe resultsof all
go up when you exercise). In fact, I couldn'tfind anything that theseexperiments to the otherguys at the table.I toldthem all
affected my rate of counting. the thingsI coulddo while countingto myself,and saidthe only
Running up and down stairsgot pretty boring,so I started thing I absolutelycouldnot do while countingto myself was
countingwhile I did thingsI had to do anyway. For instance, talk.
when I put out the laundry, I had to fill out a form saying how Oneof the guys, a fellanamed JohnTukey, said,\"I don't
many shirtsI had,how many pants,and so on.I found I could believeyou canread,and I don'tseewhy you can'ttalk.I'll bet
write down \023\" in front of \"pants\"or \024\" in front of \"shirts,\" you I can talk while countingto myself,and I'll bet you you
but I couldn'tcountmy socks.There were too many of them: can'tread.\"
I'm already usingmy \"counting
hereare allthesesocksin front of
countthe socks?
machine\"\342\200\22436, 37,
40, How doI
me\342\200\22439, 41.... 38\342\200\224and SoI gave a demonstration: they gave me a bookand I readit
for a while, countingto myself.When I reached60 I said,
seconds,my regulartime.ThenI toldthem what I
\"Now!\"\342\200\22448
I foundI couldarrange them in geometrical a patterns\342\200\224like had read.
square,for example: a pairof socksin thiscomer,a pair in that Tukey was amazed. After we checked him a few timesto see
one;a pair overhere,and a pair over socks. there\342\200\224eight what hisregulartime was, he started talking:\"Maryhad a little
I continued thisgameof countingby patterns,and foundI lamb;I can say anything I want to, it doesn'tmake any
couldcountthe linesin a newspaperarticleby groupingthe lines difference;I don't know what's bothering blah,
you\"\342\200\224blah,
intopatterns of 3,3,3, and 1to get 10;then 3 of thosepatterns, blah,and finally, \"Okay!\"He hit his time right on the nose!I
3 of thosepatterns,3 of thosepatterns,and 1 of thosepatterns couldn'tbelieveit!
made 100.I went right down the newspaper likethat.After I had We talkedaboutit a while,and we discovered something. It
finishedcountingup to 60,I knew where I was in the patterns turned out that Tlikey was countingin a different way: he was
and couldsay, \"I'mup to 60,and thereare 113lines.\"I found visualizinga tape with numbers on it goingby. He would say,
that I couldeven readthe articleswhile I counted to 60,and it \"Mary had a littlelamb,\"and he wouldwatch it!Well, now it
40 WHAT DO YOU CARE WHAT OTHERPEOPLETHINK?
that room!\"
The guidelookeddown at my dirty pants and my sloppy
shirt.I realizedhow dumb that remark must have soundedto
him,but it was genuinesurpriseand delighton my part.
43
44 WHAT DO YOU CARE WHAT OTHERPEOPLETHINK? HOTELCITY 45
littlebit farther, and the guidesaid,\"This
We went alonga can do it: maybe by the timewe get there,the water will be
is a loungefor the various delegates,where they often hold down.
informal discussions.\" Therewere somesmall,squarewindows \"We shouldn'twaste time,\"he replies.\"Perhapswe can
in the doorsto the lounge that you couldlookthrough,sopeople find a roomin a hotelif we lookfor it now.\"
lookedin. There were a few men sittingthere talking. \"Aw, don'tworry aboutit!\"I say. \"Let'sgo!\"
I lookedthrough the windows and saw IgorTamm, a physi- We drive outof town aboutten or twelve milesand cometo
from Russiathat I know. \"Oh!\"
physicist I said.\"Iknow that guy!\" an arroyo.Yes,even for me,there'stoomuch water. There'sno
and I startedthrough the door. question: we aren'tgoingto try to get through that.
The guidescreamed, \"No,no!Don'tgo in there!\"By this We turn around:my friend'smuttering abouthow we'llhave
time he was surehe had a maniac on hishands,but hecouldn't no chanceof findinga roomin a hotelnow, and I tellhim notto
chaseme becausehe wasn'tallowedto go through the door worry.
himself! Backin town, it'sabsolutely blockedwith peoplesleeping in
Tamm'sfacelit up when he recognized me,and we talkeda theircars,obviouslybecausethereare no morerooms.All the
littlebit.The guidewas relievedand continued the tourwithout hotelsmust be packed.I seea smallsignover a door:it says
me, and I had to run to catch up. \"HOTEL.\"It was the kind of hotelI was familiar with in
Albuquerque,when I would wander around town lookingat
At the Physical Societymeetingmy goodfriend BobBacher things,waiting to seemy wife at the hospital: you have to go up
saidto me, \"Listen: it's goingto be hard to get a roomwhen a flight of stairsand the officeis on the first landing.
that Atoms for PeaceConference is goingon. Why don'tyou We go up the stairsto the officeand I say to the manager,
have the StateDepartmentarrange a roomfor you,if you haven't \"We'dlikea room.\"
already made a reservation?\" \"Certainly,sir. We have one with two bedson the third
\"Naw!\"I said.\"I'mnot gonnahave the StateDepartment floor.\"
do a damn thing for me!I'll do it myself.\"* My friend is amazed:The town is packed with people
When I returned to my hotelI told them that I would be sleepingin cars,and here'sa hotelthat has room!
leavingin a week, but I'd be comingbackat the endof summer: We go up to our room,and gradually it becomes clearto
\"CouldI make a reservationnow for that time?\" him:there'sno dooron the room,only a hanging clothin the
\"Certainly! When will you be returning?\" doorway.The roomwas fairly clean,it had a ^ink; it wasn'tso
\"Thesecondweek in September. . .\" bad.We get ready for bed.
\"Oh, w e'reterribly sorry, Professor Feynman;we are already He says,\"I'vegot to pee.\"
completely b ooked for that time.\" \"Thebathroomis down the hall.\"
SoI wanderedoflF, from onehotelto another,and foundthey We hear girlsgigglingand walking backand forth in the hall
were allbookedsolid,six weeks aheadof time! outside,and he'snervous.He doesn'twant to go out there.
Then I remembereda trick I usedoncewhen I was with \"That'sallright;justpeein the sink,\"I say.
a physicistfriend of mine, a quiet and dignifiedEnglish \"Butthat'sunsanitary.\"
fellow. \"Naw, it's okay; you just turn the water on.\"
We were goingacrossthe UnitedStatesby car,and when we \"I can'tpeein the sink,\"he says.
gotjustbeyondTulsa,Oklahoma,therewere supposed to be big We'rebothtired,so we lie down.It's so hot that we don't
floodsup ahead.We came intothislittletown and we saw cars useany covers,and my friend can'tgetto sleepbecauseof the
parkedeverywhere, with peopleand familiesin them,trying to noisesin the place.I kindof fall asleepa littlebit.
sleep.He says,\"We had betterstophere.It'sclearwe can go no A littlelaterI hear a creakingof the floornearby, and I open
further.' oneeye slightly.Therehe is,in the dark,quietly steppingover to
\"Aw, comeon!\" I say. \"Howdo you know? Let'sseeif we the sink.
46 WHAT DO YOU CARE WHAT OTHERPEOPLETHINK? HOTELCITY 47
There'san amusingsceneI rememberfrom the HotelCity.
Anyway, I knew a littlehotelin Genevacalled the HotelCity, One night I was lookingthrough my window out into the
which was oneof thoseplaceswith justa doorway on the street courtyard.Something, in a buildingacrossthe courtyard,caught
and a flight of stairsleadingup to the office.Therewere usually the cornerof my eye:it lookedlikean upside-down bowlon the
someroomsavailable, and nobodymade reservations. windowsill. I thought it had moved,so I watched it for a while,
I went up the stairsto the officeand toldthe deskclerkthat but it didn'tmove any. Then,after a bit,it moved a littleto one
I'd be backin Genevain sixweeks,and I'd liketo stay in their side.I couldn'tfigureout what this thing was.
hotel:\"CouldI make a reservation?\" After a while I figuredit out:it was a man with a pair of
\"Certainly,sir. Of course!\" binoculars that he had against the windowsillfor support,looking
The clerkwrote my name on a pieceof hadn't acrossthe courtyard to the floorbelowme!
There'sanothersceneat the HotelCity which I'll always
paper\342\200\224they
any bookto write reservations I rememberthe clerk
in\342\200\224and
trying to find a hookto put the paperon,to remember. SoI had remember, that I'd loveto be ableto paint:I was returning one
my \"reservation,\" and everything was fine. night from the conference and openedthe doorat the bottomof
I cameback to Genevasix weeks later,went to the Hotel the stairway. There was the proprietor, standingthere,trying to
City, and they didhave the roomready for me;it was on the top look nonchalantwith a cigar in one hand while he pushed
floor.Although the placewas cheap,it was clean.(It'sSwitzerland; something up the stairswith the other.Farther up, the woman
itwas leant)There were a few holesin the bedspread,
\321\201 but it who broughtme breakfastwas pullingon thissame heavy object
was a cleanbedspread. In the morningthey serveda European with both hands.And at the top of the stairs,at the landing,
breakfast in my room;they were rather delighted to have this thereshewas, with herfake furs on, buststickingout,hand on
guestwho had madea reservationsix weeks in advance. herhip,imperiously waiting.Hercustomer was a bit drunk,and
Then I went overto the U.N.for the first day of the Atoms was not very capableof walking up the steps.I don't know
for PeaceConference. There was quitea line at the reception whetherthe proprietor knew that / knew what this was allabout;
desk,where everyone was checkingin: a woman was taking I justwalked pasteverything. He was ashamedof hishotel,but,
down everybody'saddressand phonenumber so they couldbe of course,to me, it was delightful.
reachedin casethere were any messages.
\"Whereare you staying,Professor Feynman?\" sheasks.
\"At the HotelCity.\"
\"Oh,you must mean the HotelCite.\"
\"No,it'scalled'City':CITY.\"(Why not?We wouldcall
it \"Cite\"herein America,so they calledit \"City\"in Geneva,
becauseit soundedforeign.)
\"Butit isn'ton our listof hotels.Are you sureit's 'City'?\"
\"Lookin the telephone bookfor the number.You'llfind it.\"
\"Oh!\" shesaid,after checking the phonebook.\"My listis
Some
incomplete! people a re stilllookingfor a room,so perhaps
I can recommend the HotelCity to them.\"
She must have got the word about the Hotel City from
someone,becausenobodyelse from the conference endedup
staying there. O nce in a while the people a t the Hotel
City would
receivetelephone callsfor me from theU.N.,and wouldrun up
the two flights of stairsfrom the officeto tellme,with someawe
and excitement, to comedown and answer the phone.
WHO THE HELLIS HERMAN? 49
\"Well, uh,I don'tknow.\"It stilldoesn'tclickforme;I don't becauseshewas suchgoodfriendswith eachof us, shethought
think it'seitheroneof them.Finally,I say, \"Itmight be a double we must have known eachother.So shewas the onewho had
funeral.Hismotheralsodied.\" made the mistake,not me (which is usually the case).Or was
\"Oh,yes.Then it's the Goldschmidt funeral.\" shejustbeingpolite?
\"HermanGoldschmidt?\"
\"That'sright;Herman Goldschmidt and Mrs.Goldschmidt.\"
Okay. It'sHerman Goldschmidt. But I stillcan'tremembera
Herman Goldschmidt. I haven'tany ideawhat it is I've forgot-
from the way shetalked,my friend was surethat Herman
forgotten;
I continued:
PhysicsT eachers h
\"Even thoughthe American Association
as given me an award for teaching,
of
I must con-
I Just ShookHis Hand,
I don'tknow how to teach.Therefore, I have nothingto say
confess
way to Japan,they tookcareof arranging my trip,and they were okay. You cancomefor onenight.You don'tneedto bringyour
allvery gracious. shovel.\"
Oneafternoonwe were talking to the hostwho was arranging The innkeeper pickedusup at the railroadstationin Iseokitsu
ourtrip.Heshowsus a railroadmap,and Gwenethseesa curved and tookustohisinn.Therewas a beautifulgardenoutside our
linewith lotsof stopsin the middleof the IsePeninsula\342\200\224it's not room.We noticeda brilliant,emerald-green treefrogclimbing a
near the water; it'snotnear anywhere. Sheputsher fingeronthe metal frame with horizontal bars(usedfor hangingout the wet
endof the lineand says, \"We want to go here.\" clothes),and a tiny yellow snakein a shrub in front of our
Helooksat it, and says,\"Oh!You want to go
Shesays,\"Yes.\"
Iseokitsu?\" to... engawa (veranda).Yes,there was \"nothing\"
was beautifula nd to
interesting us.
in Iseokitsu\342\200\224but
everything
\"Butthere'snothingin Iseokitsu,\" he says,lookingat me as It turned out there was a shrineabouta mile away\342\200\224that's
if my wife is crazy, and hopingI'll bringherbackto hersenses. why thislittleinn was we walked to it. On our way
there\342\200\224so
So I say, \"Yes,that'sright;we want to go to Iseokitsu.\" back,it beganto rain.A guy passedusin his car,then turned
Gwenethhadn'ttalkedto me aboutit, but I knew what she aroundand cameback.\"Where are you going?\"he askedin
was thinking:we enjoy traveling in placesin the middleof Japanese.\"Tothe inn,\"I said.Sohe took us there.
nowhere,placeswe'veneverheard of,placeswhich have nothing. When we got backto ourroom,we discovered that Gweneth
Our hostbecomes a littlebit upset:he'snever made a hotel had losta rollof in theman'scar. SoI got the
film\342\200\224perhaps
reservation for Iseokitsu;hedoesn'teven know if there'san inn dictionaryout and lookedup \"film\"and \"lost,\" and triedto
there. explain it to the innkeeper. I don't know how he did it, but he
He getson the telephone and callsup Iseokitsu for us. In foundthe man who had given us the ride,and in hiscar we
Iseokitsu, it turns out,there are no accommodations. But there's foundthe film.
another sevenkilometers
town\342\200\224about beyondthe end of the The bath was interesting; we had to go through anotherroom
hasa Japanese-style
line\342\200\224that inn. to get to it. The bathtub was wooden,and aroundit were all
We say, \"Fine! That'sjust what we kindsof little boatsand so on. Therewas alsoa
inn!\"They givehim the number and he calls. Japanese-style
want\342\200\224a
toys\342\200\224little
towelwith Mickey Mouseon it.
The man at the inn is very reluctant: \"Oursis a very small The innkeeperand his wife had a littledaughter who was
inn.It's a family-run place.\" two, and a smallbaby.They dressedtheirdaughterin a kimono
\"That'swhat they want,\"our hostreassures him. and broughtherup to ourroom.Hermothermadeorigamithings
\"Didhe say yes?\"I ask. for her;I madesomedrawings for her,and we playedwith her.
After morediscussion, our hostsays,\"Heagrees.\" A lady acrossthe streetgave us a beautifulsilkballthat she
Butthe next morning,ourhostgetsa telephone callfrom this had made.Everything was friendly;everything was very good.
sameinn:lastnightthey had a family conference. They decided
they can'thandlethe situation. They can'ttake careof foreigners. The next morningwe were supposed to leave.We had a
I say, \"What'sthe trouble?\" reservationat oneof the morefamousresorts,at a spa some-
Our hosttelephones the inn and askswhat theproblemis.He I lookedin the dictionaryagain;then I camedown and
somewhere.
turns to us and says,\"It'sthe don'thave a Western-
toilet\342\200\224they showedthe innkeeperthe receiptfor our reservationat the big
styletoilet.\" resort was calledthe Grand View, or somethinglike
hotel\342\200\224it
Then we visiteda shrinewith an enclavebehindit, where My Japanese is very poor,so I say something in English: \"I
onecouldgo onlyby specialinvitation. The Shintopriestthere love Japan/' I say. \"I am particularly impressedby your
was very gracious and invitedusintohisprivate roomsfor tea, tremendous rate of technological change,while at the sametime
and he did somecalligraphy for us. your traditionsstillmean so much,as you are showingwith this
After our hostshad taken us a littlefarther alongthe coast, shrinededication.\" I triedto expressthe mixture I saw in Japan:
they had to return to Kanazawa. Gwenethand I decided to stay change,but without losingrespectfor traditions.
in Togifor two or threedays. We stayed in a Japanese-style The headpriestsays somethingin Japanese which I do not
hotel,and the lady innkeeperthere was very, very niceto us.She believeis what I said(althoughI couldn'treally tell),because he
arranged for her brotherto take us by car down the coastto had never understood anything I had saidto him previously! But
severalvillages,and then we camebackby bus. he actedas if he understood exactly what I said,and he
The next morningthe innkeepertoldus there was something \"translated\"it with complete confidence for everyone.He was
important happeningin town. A new shrine,replacing an old much likeI am,in thisrespect.
one,was beingdedicated. Anyway, the people politelylistenedto whateverit was that I
When we arrived at the groundswe were invited to sit on a said,and then anotherpriestgave a speech. He was a young
bench,and were servedtea. There were many peoplemilling in
man, a studentof the headpriest,dressed wonderful outfit
a
around,and eventually a procession cameout from behindthe with big,wide pant legs and a big, wide hat. He lookedso
shrine.We were delighted to seethe leadingfigure was the head gorgeous, so wonderful.
priestfrom the shrinewe had visiteda few days before.He was Then we went to lunchwith allthedignitaries, and felt very
dressedin a big,ceremonial outfit,and was obviouslyin charge honoredto be included.
of everything. After the shrinededication ceremonywas over,Gwenethand
After a littlewhile the ceremonybegan.We didn'twant to I thanked the headpriestand left the dininghallto walk around
intrude intoa religious place,so we stayed backfrom the shrine the villagefor a while.After a bitwe foundsomepeoplepulling
itself.But therewere kids running up and down the steps, a bigwagon,with a shrinein it, throughthestreets.They'reall
playing and making noise,sowe figuredit wasn'tsoformal.We dressedup in outfitswith symbolson theback,singing,\"Eyoi
camea littlecloserand stoodon the stepssowe couldseeinside. Eyo!\"
The ceremonywas wonderful.There was a ceremonial cup We followthe procession, enjoyingthe festivities, when a
with branches and leaveson it; therewas a groupof girlsin with a walkie-talkie comesup to us. He takes off
specialuniforms;there were dancers,and so on. It was quite policeman him.
elaborate. hiswhite gloveand putsout hishand. I shake hands with
As we leave the policeman and beginto followthe proces-
We'rewatching alltheseperformances when allof a sudden again,we hear a loud, high-pitched voicebehind us,
we fsela tap on the shoulder. It'sthe headpriest!Hegesturesto procession
October11,1961
HotelAmi go,Brussels
Hello,my sweetheart,
Murray and I kept each other awake arguing until
we couldstand it no longer.We wokeup over Greenland,
which was even better than lasttime because we went
right over part of it.InLondon we met otherphysicists
and cameto Brussels together.Oneofthem was worried\342\200\224
with chin straps,dark coats,white pants,and shiny and has beenin palacework 23 years. Now, at least,I
blackleatherboots,stand very straight\342\200\224each holding a have somebody to talk to.
sword straightup. Someothersare talking to orto Q;everybody is
In the \"ballroom\"we had to wait perhaps 20
\320\232
resumeconversationwith sec'yof Q.
The doorsat the end of the hall open.Guardsare After considerable orangejuicesand time\342\200\224several
there with the king and queen;we all enter slowly and many very goodhors d'oeuvres militaryuni- later\342\200\224a
are introduced oneby oneto the king and queen.The with medalscomes
uniform over to me and says, \"Speak
king has a young semi-dopey face and a strong hand- to the queen!\" Nothing I shouldliketodobetter(pretty
the queen is very pretty. (I think her name is
handshake; girl,but don't worry, she'smarried).F arrivesat scene:
Spanishcountess
Fabriola\342\200\224a shewas.)We exit into Q is sitting at tablesurroundedby threeother occupied
anotherroomon the left wherethere are lotsof chairs roomfor F. There are severallow coughs,
chairs\342\200\224no
arrangedlikein a theatre,with two in front, alsofacing slightconfusion, etc.,and of the chairs has lo!\342\200\224one
him out of
palacepastguards,etc. secretaryand his wife sendtheir bestwishesto you and
I'm so terribly sorry you missedit. I don'tknow ourfuture.
when we'llfind anotherking for you to meet.* I wish you were here,or, next bestthing, that I
I was pagedin the hotelthis morningjustbefore were there.KissSNORKland tellMomall about my
leaving with the others.I returned to the others and adventuresand I will be home sooner than you think.
announced,\"Gentlemen, that callwas fromthe queen's Your husband lovesyou.
secretary.I must leave you now.\"All are awestruck, Your husband.
for it did not go unnoticed that F talked longerand
harder to Q than seemed proper.I didn'ttellthem,
however,that it was abouta meetingwe arranged\342\200\224he
was inviting me to hishome to meet hiswife and two
(offour) of hisdaughters, and to seehishouse.I had
invited him to visit us in Pasadenawhen he came to
Americaand this was hisresponse.
Hiswife and daughtersare very niceand hishouse
*The Feynmans* dog.
*Four years later Richard and Gweneth met the tGweneth was expecting Carl at the time.
king of Sweden\342\200\224
they feel,what they say and think about the govern- What is it? Who knows!I didn'tseeany microphones;
etc.Apparently we are well informedin the US the endsof the wires were taped,likeconnections or
outletsno longerin use.Maybe the microphoneis in
government,
only three years old\342\200\224I had forgottenabouttheir ability cashierof hotel.The billfor my pen is written in
quadruplicate: the clerk keepsone,the cashier one,and
*Carl.This letter was written in 1963. I get two copies.What shall I do with them? On the
66 WHAT DO YOU CARE WHAT OTHERPEOPLETHINK? LETTERS\302\273 PHOTOS,AND DRAWINGS 67
back it says I shouldkeepthem to avoid paying US previous\"activity\" of somebody elseresultedin an
customs duties.It is a Papermatepen madein the USA. error or in nothing useful or in somethingpromising. It
(Thesoupdishis removed.) is likea lotof worms trying to get out of a bottleby
The real questionof government versus private crawlingallovereach other.It is not that the subjectis
enterpriseis arguedontoophilosophical and abstracta hard; it is that the goodmen are occupied elsewhere.
basis.Theoretically,planning may be good.But no- Remindme not tocometo any moregravity conferences!
his ever figured out the causeof government
nobody I went oneeveningto the homeofoneof the Polish
until they do (and find the cure),all
stupidity\342\200\224and professors(young, with a young wife). Peopleare
idealplanswill fall intoquicksand. allowedseven square yards perpersonin apartments,
I didn'tguessright the natureof the palacein which but he and his wife are lucky: they have twenty-one*
the meetingsare held.I imaginedan old,forbidding, living room,kitchen,bathroom. He was a little
large roomfrom 16thcentury or so.Again, I forgot
\342\200\224for
always: A) completely un-understandable,B) vague toolong for the change.I skippedcoflfee becauseI thought
and indefinite, C) somethingcorrectthat is obvious it would take toolong.Even so,seewhat a longletter
and self-evident, but workedoutby a longand difficult I canwrite while eating Sunday dinner at the Grand Hotel.
analysis, presentedas an importantdiscovery,or
a nd I say againI love you, and wish you were here\342\200\224or
D) a claimbasedon the stupidity of the author that better I were there.Homeis good.
someobviousand correctfact, acceptedand checked (The = has is slightly wrong (by
0.55Zlotychange
come\342\200\224it
for years, is, in fact, false(theseare the worst: no 150) b ut I let it go.)
argumentwill convincethe idiot),E) an attempttodo Goodbye for now.
somethingprobably impossible, but certainly of no
utility, which, it is finally revealed at the end,fails Richard.
(dessert arrives and is eaten),or F) justplain wrong.
Thereis a great dealof \"activity in the field\"these
days, but this \"activity\" is mainly in showing that the *About 200square feet.
68 WHAT DO YOU CARE WHAT OTHERPEOPLETHINK? LETTERS,PHOTOS,AND DRAWINGS 69
Saturday, June 29(?)3 pm many wheels are fitted closelytogether.There are
Royal OlympicHotel.Poolside. graduatedcircles and Greekinscriptions. I wonderif it
is somekind of fake* There was an articleon it in the
Dear Gweneth,and Michelle* (and Carl?), Scientific Americanin 1959.
Thisis my third day in Athens. Yesterday afternoonI went to the Acropolis, which
I'm writing by the sideof the hotelpoolwith the is right in the middleof the high rockplateau city\342\200\224a
Prof.Dliapoulos' sistercame
a student, and hisnephew,who isjustCart'sage. with us and with a notebook she is a profes-
I was surprised to find the weatherhere isjustlike archeologist\342\200\224guided our tour with allkinds of
professional
had\342\200\224she
worship,for
streetsfilledwith nervous traffic jumping likerabbits they emphasizealways how wonderful the ancient Greeks
when the lightsgo green and stopping with squealing wonderful indeedthey were. When you
were\342\200\224and
brakes when they go blowing horns when
red\342\200\224and
encourage them by saying,\"Yes,and lookhow modern
they goyellow.Very similarto Mexico City, except the man has advancedbeyond the ancientGreeks'*\342\200\224thinking
peopledon'tlookas poor\342\200\224there are only occasional of experimentalscience, the developmentof mathemat-
beggarsin the streets.You, Gweneth, would love it the art of the Renaissance, the great depth and
becausethere are so many shops(all small),and Carl understandingof the relative shallownessof Greek
mathematics,
would lovewalking around in the arcadeswith their philosophy,etc., reply, \"What doyou mean?
rabbit-warrentwists and surprises, especially in the old What was wrong with the ancient Greeks?'*
etc.\342\200\224they
They
part of town. continuallyput their age down and the oldageup,until
Yesterday morningI went to the archeological muse- to pointout the wondersof the presentseemsto them
museum.Michellewould like all the great Greekstatuesof to be an unjustifiedlack of appreciation for the past.
horses\342\200\224especially one of a small boy on a large They were very upsetwhen I saidthat the develop-
galloping horse,allin that is a sensation.
so much stuflF my feetbronze, I saw
began to hurt. I got all mixed
of greatestimportanceto mathematicsin Europe
development
strange that it is nearly impossible. It was recovered helpedin the Renaissance, which was the freeing of
from the seain 1900and is somekind of machinewith man from the intimidation of the ancients. What the
gear trains, very much like the insideof a modern Greeksare learningin schoolis to be intimidatedinto
wind-up alarm clock.The teeth are very regular and thinking they have fallen so far below their super
Michellewas about eleven when this letter was written, ancestors.
or 1981.
1980
\302\246Daughter
in I askedthe archeologist
lady about the machinein
70 WHAT DO YOU CARE WHAT OTHERPEOPLETHINK? LETTERS,PHOTOS,AND DRAWINGS 71
the museum\342\200\224whether other similar machines, or sim- abouta beautifulbeach(ofpebbles) here,of an impor-
simplermachinesleadingup to it or down from it, were ancient site (although in rather completeruins)
important
ever found\342\200\224but shehadn'theard of it. SoI met her there, etc.But I will go to none of them, for each,it
and her sonof Carl's age (who looksat me asifI were turns out,is a long,two- to four-hourride eachway on
a heroicancient Greek,for he is studying physics) at a tour bus.No. I'lljuststay here and preparemy talks
the museum to show it to her. She required some for Crete.(They have me giving an extra three lectures
explanationfromme why I thought sucha machinewas to sometwenty Greekuniversity students who are all
interestingand surprisingbecause, \"Didn'tEratosthenes comingto Cretejustto hear me.I'll do somethinglike
measurethe distance to the sun,and didn'tthat require my NewZealandlectures,* but I haven't gotany notes!
elaborate scientific instruments?\"Oh,how ignorant are I'll have to work them out again.)
classically educatedpeople.No wonder they don't I missyou all, especiallywhen I go to bed at
appreciate their own time.They are not of it and donot dogsto scratchand say goodnight to!
night\342\200\224no
Freeman a goddamnphilosopher!
As we sat in the airportwaiting for our planes, Dick
pulled out a pad of paper and a pencil a nd started to
draw the facesof peoplesitting in the lounge. Hedrew
*A family friend.
tAs it turned out, Feynman was not to be disappointed:
Carl works
at the Thinking MachinesCompany, and daughter Michelleis
studying to become
a commercial photographer.
74 WHAT DO YOU CARE WHAT OTHERPEOPLETHINK? LETTERS,PHOTOS,AND DRAWINGS 75
them amazinglywell.I saidI was sorryI have notalent \"Isee;sothereare threetimesas many numbersas
for drawing. He said,\"I always thought I have no numbers.\"
talent either.But you don'tneedany talent to do stuff \"Proveit,\"saidUncleDick.Henameda number.I
likethis.\". . . namedonethreetimesas big.Hetriedanother.I didit
again.Again.
Yours, He named a number too complicated for me to
Freeman multiply in my head.\"Threetimes that,\" I said.
\"So,is there a biggestnumber?\"he asked.
\"No,\"I replied.\"Because for every number,there
is onetwice as big,onethree times as big.There is
February17,1988 even onea million times as big.\"
London,England* \"Right,and that conceptof increasewithout limit,
\"
Dear Mrs.Feynman, of no biggestnumber,iscalled'infinity.'
At that pointLorenzarrived,sowe stopped to listen
We have not met, I believe, frequently enoughfor to him.
either of us to have taken rootin the other'sconscious I didnotseeDickoftenafterhe left Cornell. But he
memory. So pleaseforgive any impertinence, but I leftme with brightmemories, infinity, and new ways of
couldnot letRichard'sdeathpassunnoticed, orto take learningabout the world.I loved him dearly.
the opportunity to add my own senseof lossto yours.
Dickwas the bestand favoriteof several \"uncles\" SincerelyYours,
who encircled my childhood. During histime at Cornell Henry Bethe
he was a frequent and always welcomevisitorat our
house,onewho couldbecountedonto take time out
from conversations with my parentsand other adults to
lavish attentionon the children. Hewas at oncea great
player of games with us and a teachereven then who
openedoureyes to the worldaroundus.
My favoritememoryof allis of sitting as an eight-
or nine-year-old betweenDick and my mother,waiting
for the distinguished naturalistKonradLorenzto give a
lecture.I was itchy and impatient, as all young are
when askedto sit still,when Dickturned to me and
said,\"Didyou know that there are twice as many
numbersas numbers?\"
\"No,there are not!\"I was defensiveas all young
of my knowledge.
\"Yes there are; I'll show you.Namea number.\"
\"Onemillion.\"
A big number to start.
\"Twomillion.\"
\"Twenty-seven.\"
\"Fifty-four.\"
I named about ten more numbers and each time
Dick named the numbertwice as big.Light dawned.
\302\246This letter was contributed by Henry Bethe.
PART2
MR. FEYNMAN GOESTO
WASHINGTON:
Investigatingthe Space
Shuttle ChallengerDisaster
Preliminaries
Company
by William P. Rogers.
wait.)My physicswouldhave to wait, too. I remembered Mr. Rogers.I felt sorry for him when he was
By thistimeit was Sunday. I saidto Gweneth,\"I'mgonna secretary of becauseit seemedto me that President
state, Nixon
commitsuicidefor sixmonths,\" and pickedup the telephone. was usingthe nationalsecurity adviser(Kissinger) more and
more,to the pointwhere the secretary of statewas not really
functioning.
At any rate, the first meetingwould be on Wednesday.I
figuredthere'snothingto do on couldfly to Wash-
Tuesday\342\200\224I
Tuesday
Washington
I calledup Al Hibbs
night\342\200\224so
and askedhim to
get some people at JPL*who know something aboutthe shuttle
project t o brief me.
On Tuesdaymorning I rush over to JPL,full of steam,ready
to roll.Al sits me down, and different engineers comein, one
after the other,and explainthe various parts of the shuttle.I
don'tknow how they knew, but they knew allaboutthe shuttle.I
got a very thorough,high-speed, intensebriefing.The guys at
JPL had the sameenthusiasm that I did. It was really quite
exciting.
When I lookat my notesnow, I seehow quickly they gave
me hints aboutwhere to lookforthe shuttle's
problems. The first
line of my notessays \"Inhibitburning.Liner.\"(To inhibit
propellantfrom burning through the metal wail of eachbooster
*NASA*s Jet Propulsion Laboratory, located in Pasadena; it is administered by
Caltech.
81
82 WHAT DO YOU CARE WHAT OTHERPEOPLE
THINK?
THE COLDFACTS
83
. f.
Propellant
SegmentTang
Insulation
Primary O-Ring)
Leak TestPort
Plug and Packin Secondary
O-Ring
GreaseBead Propellant
lelief Flap
Pin AFT Facing
RetainerClip Inhibitor
Zinc Chromate
Pin
RetainerBand Putty
next pieceof information you need.I got onehellof a good that I can't make out exactly what it it's evidently a
is\342\200\224but
- - COMET
\"\320\223\321\202
Aldrich, Lovingood,
M r. and others.We were seatedin big
The next morning,a limousine calledfor me\342\200\224someonehad leatherchairson a dais,and there were brightlightsand TV
arranged for us to arrive at our first officialmeetingin limou- cameraspointingat us every time we scratched our noses.
I satin the front seat,next to the driver.
limousines.
I happenedto sit next to GeneralKutyna. Justbeforethe
On the way to the meeting,the driver says to me, \"I meetingstarted,he leansoverand says,\"Copilot to pilot:comb
understand a lotof important
\"Yeah,I s'pose.. .\"
peopleare on thiscommission ...\" your hair.\"
88 WHAT DO YOU CARE WHAT OTHERPEOPLETHINK? THE COLDFACTS 89
I say, \"Pilotto copilot:
canI borrowyour comb?\" \"We'llget backto you on equalsnothing!Al-
that\"\342\200\224which
The first thing we had to learnwas the crazy acronyms that it looked like we were doingsomethingevery day in
NAJSA usesall over the place:\"SRMs\"are the solidrocket Although
Washington, we were, in reality, sittingaround doingnothing
motors,which make up mostof the \"SRBs,\" the solidrocket mostof the time.
boosters. The \"SSMEs\" are the spaceshuttlemain engines; they That night I gave myselfsomethingto do:I wrote out the
burn \"LH\" (liquidhydrogen)and \"LOX\" (liquidoxygen), kindsof questions I thought we shouldask during our investiga-
which are storedin the \"ET,\"the external tank. Everything's and what topicswe shouldstudy. My planwas to find out
got letters. wanted to do, so we could
investigation,
through for thingslike\"HPFTP\"(high-pressure fuel turbopump) there was even a guy there to transcribe every
and \"HPOTP\" (high-pressure oxygenturbopump).
Building\342\200\224and
word we said.
Thenwe learn about*'bullets\"\342\200\224little blackcirclesin front of Mr. Rogerswas delayedfor somereason,sowhilewe waited
phrasesthat were supposed to summarizethings.Therewas one for him, GeneralKutyna offeredto tell us what an accident
after anotherof theselittlegoddamnbulletsin ourbriefingbooks investigation islike.We thoughtthat was a goodidea,sohe got
and on the slides. up and explained to us how the air forcehad proceeded with its
It turned out that apart from Mr. Rogersand Mr. Acheson, investigation of an unmanned Titan rocket which had failed.
who were lawyers,and Mr.Hotz,who was an editor,we allhad I was pleasedto seethat the system he described\342\200\224what the
degreesinscience:GeneralKutyna had a degreefrom Mr. questions were,andthe way they went aboutfindingthe answers\342\200\224
all
\320\234\320\223\320\223;
at least,by the perpetual answer, \"We'llgetthat information to But Mr. Rogers,who camein partway through General
you later.\" Kutyna'spresentation, says, \"Yes, your investigationwas a
The main thing I learnedat that meetingwas how inefficienta great success, General, but we won'tbe ableto useyour methods
publicinquiry is: mostof the time, otherpeopleare asking herebecausewe can'tget as much informationas you had.\"
questions you already know the answer are not interested
to\342\200\224or
PerhapsMr. Rogers,who is not a technicalman, did not
you get fogged
in\342\200\224and so out that you'rehardly listening when realizehow patently falsethat was. The Titan, beingan un-
are
important points beingpassed over. unmanned rocket,didn'thave anywhere near the number of check
What a contrast to JPL, where I had beenfilledwith allsorts gadgetsthe shuttledid.We had television picturesshowinga
of informationvery fast. On Wednesday we have a 4'get- flame comingout the sideof a boosterrocketa few seconds
together\" in Mr. Rogers's takes two
office\342\200\224that then hours\342\200\224and
before the explosion; all we couldsee in GeneralKutyna's
we've got the rest of the day to do what? Nothing.And that pictures o f the Titan was a lousydotin the a little,tiny
night? Nothing.The next day, we have the public
sky\342\200\224just
meeting\342\200\224 he was ableto figurestuff out from that.
flash\342\200\224and
90 WHAT DO YOU CARE WHAT OTHERPEOPLETHINK? THE COLDFACTS 91
Mr. Rogerssays,\"I have arranged for us to go to Florida He says,\"What'sthe matter?\"
next Thursday. We'llget a briefingthere from NASA officials, \"I want to do something! I want to go aroundand talk to
and they'lltake us on a tourof the Kennedy SpaceCenter.\" someengineers!\"
I get thispictureof the czarina comingto a PotemJkinvillage: Hesays,\"Sure! Why not?I'llarrange a trip for you.You can
everythingisallarranged; they show us how the rocketlooksand go wherever you want: you couldgo to Johnson, you couldgo to
how they put it together. It's not the way to find out how things Marshall, or you couldgo to Kennedy.
really are. I thought I wouldn'tgo to Kennedy, becauseit wouldlook
Then Mr. Armstrong says,\"We can'texpectto do a techni- likeI'm rushing to find outeverything aheadof the others.Sally
investigationlikeGeneralKutyna did.\"This botheredme a Rideworked at Johnson,and had offeredto work with me,so I
said,\"I'llgo to Johnson.\"
technical
lot, becausethe only things I picturedmyselfdoing were he says.\"I'lltellDavid Acheson. He'sa personal
technical! I didn'tknow exactly what he meant:perhapshe was \"Fine,\"
saying that allthe technical lab work wouldbedoneby NASA. friendof Rogers,and he'sa friendof mine.I'm sureeverything
I begansuggesting thingsI coulddo. will be okay.\"
While I'm in the middleof my
list,a secretarycomesin with Half an hourlater,Acheson callsme: \"I think it's a great
a letterfor Mr. Rogersto sign.In the interim,when I've just idea,\"he says,\"andI toldMr.Rogersso,but he says no.I just
been shut up and I'm waiting to comeback,variousother don'tknow why I can'tconvince him.\"
commission membersofferto work with me. Then Mr. Rogers Meanwhile,Graham thoughtof a compromise: I wouldstay
looksup again to continuethe meeting,but he callson some- in Washington, and he wouldget peopleto cometohisofficeat
if he'sabsentmindedand forgotI'dbeeninterrupted. NASA, right acrossthe streetfrom my hotel.I would get the
kindof briefingI wanted, but I wouldn'tbe running around.
else\342\200\224as
somebody
SoI have to get the flooragain,but when I start my stuff again,
another\"accident\" happens. Then Mr. Rogerscallsme:he'sagainstGraham'scompro-
In fact,Mr. Rogersbroughtthe meetingto a closewhile I \"We'reallgoingto Floridanext Thursday,\"he says.
compromise.
was in midstream! He repeated hisworry that we'llnever really I say, \"If the ideais that we sit and listento briefings, it
figure out what happenedto the shuttle. won'twork with me.I can work much moreefficientlyif I talk to
This was extremely discouraging. It's hard to understand engineers directly.\"
now, because NASA hasbeentaking at leasttwo years to put the \"We have to proceed in an orderlymanner.\"
shuttlebackon track.But at the time,I thoughtit would be a \"We'vehad severalmeetings by now, but we stillhaven't
matter of days. beenassignedanything to do!\"
I went overto Mr. Rogersand said,\"We'regoingto Florida Rogerssays,\"Well,do you want me to botherallthe other
next Thursday.That meanswe'vegotnothingto do for^iv^ days: commissioners and calla specialmeetingfor Monday,sowe can
what'U I do for five days?\" make suchassignments?\"
\"Well,what wouldyou have doneif you hadn'tbeenon the \"Well,yes!\"I figuredourjob was to work, and we should
commission?\" be know what I mean?
bothered\342\200\224you
\"I was goingto go to Bostonto consult,but I canceled it in Sohe changes the subject,naturally. He says,\"Iunderstand
orderto work 100percent.\" you don'tlikethe hotelyou'rein. Let me put you in a good
\"Well,why don'tyou go to Bostonfor the five days?\" hotel.\"
I couldn'ttake that. I thought,\"I'm dead already! The \"No,thank you;everything is fine with my hotel.\"
goddamnthing isn'tworking right.\"I went backto my hotel, Pretty soonhe tries again,so I say, \"Mr. Rogers,my
devastated. personalcomfortis not what I'mconcerned with. I'm trying to
Then I thought of BillGraham,and calledhim up. \"Listen, get to work. I want to do something!\"
Bill,\"I said.\"You got me intothis;now you'vegottasave me: Finally,Rogerssays it'sokay to go acrossthe streetto talk to
I'm completely depressed;I can'tstandit.\" peopleat NASA.
92 WHAT \320\225\320\256 YOU CARE WHAT OTHERPEOPLETHINK? THE COLDEACTS 93
I was obviouslyquitea painin the assfor Mr. Rogers.Later, SOLIDROCKETBOOSTER
Graham triedto explainit to me. \"Suppose you, as a technical
person,were giventhe job as chairman of a committee to look
into somelegalquestion.Your commission is mostly lawyers,
and oneof them keepssaying,*I canwork moreeffectivelyif I
talk directlyto otherlawyers.'I assumeyou'dwant to get your
bearingsfirst, beforelettinganybody rush off investigating on
his own.\"
Much later,I appreciated that therewere lotsof problems
which Mr. Rogershad to address.For example,any pieceof
information any of usreceived had to be enteredintothe record
and madeavailableto the othercommissioners, so a central
library had to be set up.Thingslikethat tooktime.
On Saturday morningI went to NASA. Graham broughtin
guys to tellme allaboutthe shuttle.Although they were pretty
highup in NASA, the guys were technical.
The firstguy toldme allaboutthe solidrocketboosters\342\200\224the
propellant, themotor,thewholethingexceptthe seals.He said,
\"Thesealsexpertwill be here thisafternoon.\"
The next guy told me all about the engine.The basic
operation was moreor lessstraightforward,but then therewere
all kindsof controls,with backingand haulingfrom pipes,
heatingfrom thisand that, with high-pressure hydrogen pushing
a little propellerwhich turns something else, which pumps
oxygenthrough a vent kindof stuff.
valve\342\200\224that FiauRE 7. Jointrotationiscaused from inside
by pressure
It was interesting, and I did my bestto understand it, but the rocketpushing the walls outfarther than the joints.
A gap
after a while I toldthe fella,\"That'sas much asI'm goingto opens, and hot gas flows pastone or both ofthe O-rings.
take,now, on the engine.\" name was Mr.
\"But thereare many problemswith the enginesthat you In the afternoon,the sealsexpertcame in\342\200\224his
dataindicates
Analysis of existing that it is safeto continue
very early, beforethey everflew the shuttle. design
flying existing as longas alljointsare leakchecked*
The piecesof rubberin the jointsare calledO-rings,but ..
with a 200psigstabilization.
they'renot usedlike normal O-ringsare. In ordinary circum-
suchas sealingoilin the motorof an automobile,
circumstances, there I was struck by the contradiction: \"Ifit's 'mostcritical,'how
are slidingpartsand rotatingshafts,but the gapsare always the couldit be 'safeto continue flying'? What's the logic of this?\"
same.An O-ringsjustsitsthere,in a fixedposition.
But in the caseof the shuttle,the gapexpandsasthepressure
buildsup in the rocket.And to maintainthe seal,the rubberhas
Mr.Weeks says,\"Yes,I seewhat you mean!
it says here,'Analysisof existingdata.. \"
We went backthrough the reportand foundthe analysis.
.'
Well, let'ssee:
It
to expandfast enoughtoclosethe during a launch,the gap\342\200\224and was somekindof computermodelwith variousassumptions that
gap opensin a fractionof a second.Thus the resilience of the were not necessarily right.You know the dangerof computers,
rubberbecamea very essential part of the design. it'scalledGIGO:garbagein,garbageout!The analysis conclud-
When the Thiokolengineers were discovering theseprob- that a littleunpredictable
concluded
leakage here and there could be
they
problems, went to the Parker Seal Company, w hich manufac- tolerated, though
even it wasn't part of the originaldesign.
the rubber,to ask for advice.The Parker SealCompany
manufactures If allthe sealshad leaked,it wouldhave beenobviouseven to
toldThiokolthat O-ringsare not meant to beusedthat way, so NASA that the problemwas serious. But onlya few of the seals
they couldgiveno advice. leakedon only some of the flights. o NASA had developeda
S
Although it was known from nearly the beginningthat the peculiarkindof attitude: if one of the sealsleaksa littleand the
joint was not working as it was designedto, Thiokolkept
strugglingwith the device.They madea number of makeshift
improvements. One was to put shimsin to keepthe jointtight,
but the jointstillleaked.Mr.Weeks showedme picturesof leaks
on previous the engineerscalled\"blowby,\"a
flights\342\200\224what
flight is successful, problemisn't so serious.Try playing
the
Russianroulettethat way: you pull the triggerand the gun
doesn'tgo off, soit must be safeto pullthe triggeragain.
Mr. Weeks saidthere was a rumor that the history of the
sealsproblem was beingleakedto the newspapers. That bothered
..
blackening b ehind an O-ringwhere hotgas leakedthrough,and him a littlebit,because i t made NASA looklikeit was trying to
what they called\"erosion,\" where an O-ringhad burneda little keepthingssecret.
bit.There was a chart showingallthe flights,and how serious I toldhim I was entirely satisfiedwith the peopleGraham
the blowby and erosionwere on eachone.We went throughthe had broughtin to talk to me, and that sinceI had already heard
wholehistory up to the flight,51-L. aboutthesealsproblemat JPL, it wasn'tany big deal.
I said,\"Where doesit say they were ever discussing the
it'sgoingalong,or whetherthere'ssomeprogress?\"
problem\342\200\224how The next day, Sunday, BillGraham tookme with hisfamily
Theonly placewas in the \"flightreadiness reviews\"\342\200\224between to the National Air and SpaceMuseum.We had an early
flightsthere was no discussionof theseals problem! breakfasttogether,and then we went acrossthe streetto the
We lookedat the summary of the report.Everything was museum.
behindlittlebullets,asusual.The top linesays: I was expecting to seebig crowdsthere,but I had forgotten
that Graham was sucha big shot.We had the whole placeto
\342\200\242
t..
Flights
with no
incidents \\
PIN 50* 55\302\260 60\302\260
'.I
\342\200\242
65\302\260
\342\200\242 \342\200\242
1
i
Figure10.The correlationbetween
temperatureand O-ringincidents.
Recommendations
The lack of a goodsecondaryseal in the fieldjoint is most critical and ways to
reducejoint rotation should be incorporated as soonas possibleto reduce
Figure:8. Thiokolattemptedtocure the criticality
joint-rotation
problemwith shims. The flow conditions in the joint areas during ignition and motor operation need
to be establishedthrough coldflow modeling to eliminate O-ring erosion
QM-5statictest should be used to qualify a secondsourceof the only flight
certified joint filler material (asbestos-filled
vacuum putty) to protect the flight
program schedule
VLS-1should usethe only flight certified joint filler material (Randolph
asbestos-filledvacuum putty) in all joints
Additional hot and coldsubscaletests need to be conductedto improve
analytical modeling of O-ring erosionproblem and for establishing margins of
safety for erodedO-rings
Analysis
y of existing
data indirrate^ *bat it i to continue flying existing g yg
bilii
Ijesignas long as ailjoints are leak checkedwith a 200 psig i stabilization
pressure,are free of contamination in the sealareasand meet O-ring squeeze \"*\" ~\"
requirements
Efforts needsto continue at an acceleratedpace to eliminate SRM sealerosion
\"ProfessorFeynman?\" he says.\"I have someurgent news calledthe leaktest you can put pressure
port\342\200\224where
in to test
for you.Uh,justa minute.\" theseals.It'sbetweenthe two O-rings,soif it'snotclosedright
I hear somemilitary-typebandmusicin the background. and if the first O-ringfails,the gas would go out through the
The musicstops,and GeneralKutyna says,\"Excuse me, hole,and it wouldbe a catastrophe. It was just aboutwhere the
Professor; I'm at an Air ForceBandconcert,and they justplayed flame was.Of course,it was stilla question whether the flame
the nationalanthem.\" was comingout of the leaktest port or a largerflame was
I couldpicturehim inhisuniform,standingat attentionwhile
the band is playing the \"StarSpangledBanner,\"
comingoutfarther around,andwe were seeingonly the tip of it.
salutingwith
onehand and holdingthe telephone with the other.\"What's the That afternoon we had our emergency closedmeetingto hear
news,General?\" from the guy whosestory was in the New York Times. Hisname
\"Well,the first thing is,Rogerstoldme totellyou notto go was Mr.Cook.He was in the budgetdepartmentof NASA when
overto NASA.\" he was askedto lookinto a possiblesealsproblemand to
I didn'tpay any attentionto that,because I had already gone estimatethe costsneededto rectify it.
overto NASA the day before. By talking to the engineers, he foundout that the sealshad
He continued, \"The otherthing is, we'regoingto have a beena bigproblemfor a longtime.So he reportedthat it would
specialmeetingtomorrowafternoonto hear from a guy whose costso-and-so much to fix lotof money. From the pointof
it\342\200\224a
story cameout in the New York Timestoday.\" view of the pressand someof the commissioners, Mr. Cook's
I laughedinside:sowe'regoingto have a specialmeeting on storysounded likea bigexpose,asif NASA was hidingthe seals
Monday, anyway!
Then he says,\"I was working on my carburetorthismorn-
problemfrom us.
I had to sit through thisbig,unnecessary excitement,won-
and I was thinking:the shuttletookoff when the tempera-
morning, wondering if every time therewas an article
would
in the newspaper,
was 28or 29 degrees.The coldesttemperature previousto
temperature
we have to have a specialmeeting? We would never get any-
that was 53degrees. what, sir,is the effectof
You'rea professor; anywhere that way!
coldon the O-rings?9 9
But later,during that samemeeting,somevery interesting
\"Oh!\" I said.\"Itmakesthem stiff.Yes, of course!\" thingshappened.First,we saw somepictureswhich showed
100 WHAT DO YOU CARE WHAT OTHERPEOPLETHINK? THE COLDFACTS 101
FiauRE 12.Progression
ofa flame,possibly
from the leaktestportarea. nasa.)
(\302\251
Propellant
SegmentTang
Insulation
'Primary O-Ring)
Leak TestPort
Plug and Packing 'Secondary4^
GreaseBead Propeilant
lelief Flap
Pin AFT Facing
RetainerClip Inhibitor
Zinc Chromate
Pin Richardand
Putty
RetainerBandTi
Insulation Arlene on the
Clevis Pin
boardwalkin
Atlantic City.
SegmentClevis
Propellant
Fioure13,An incorrectlysealed
leak
testportcould
providean escaperoutefor a
flamewhich burns pastthe primary \320\236-ring.
In the Caltechproduction
ofFiorello,1978.(caltech)
Describing
Feynman
diagrams,1984.
(FAUSTIN BRAY)
ThechieffromBaliHai
in South Pacific,1982.
f\320\241 ALTECH)
Modulating soundsofthe \"crazydrum\"
with Ralph Leighton,1984.(faustinbrayj
With 3,and Carl,
Michelle,
10, (BBC.
Yorkshire,England.
in
YORKSHIRE TELEVISION)
Figure14.Puffs ofblack\"smoke\"
(fine,
unburnedparticles)
were seenescapingfrom the
sameplacewhere the flamewas observed.(<o nasa.)
104 WHAT DO YOU CARE WHAT OTHERPEOPLETHINK? THE COLDFACTS 105
went aheadand toldthem to go aheadand fly thisthing outside having NASA sendnotesbackand forth:I justhave to try it!All
what it was qualifiedto.\" I have to do is geta sampleof the rubber.\"
That was so astonishing that Mr. Rogershad to ask,\"DidI I think, 44I coulddo this tomorrowwhile we'reall sittin'
understandyou correctly, that you said.. . ,\"and herepeated
the around,listening to thisCookcrapwe heard today.We always
story.A nd McDonald says,\"Yes, sir.\" get ice water in those meetings; that'ssomething I can doto save
The whole commission was shocked,becausethiswas the time.\"
first time any of us had heard thisstory:not only was therea Then I think,44No, that wouldbe gauche.\"
failure in the seals,but there may have been a failure in But then I think of LuisAlvarez, the physicist. He'sa guy I
management,too. admirefor his gutsinessand senseof humor, and I think, 44If
Mr. Rogersdecidedthat we shouldlookcarefully intoMr. Alvarez was on thiscommission, he woulddo it, and that'sgood
McDonald's story, and get more detailsbefore we made it enough for me.\"
public.But to keepthe publicinformed,we wouldhave an open There are storiesof physicists\342\200\224great have
heroes\342\200\224who
subordinate to hissubordinate,
and soon down the line. When the lightscameback on, there'sR. W. Wood in the
There'sa paper with somenumberson it from the poor front row, holdingthe prismhighin the air,balanced on the tips
bastardat the bottom,and then there'sa seriesof submission of his fingers,for allto see!So that was the endof the N ray.
paperswhich explainthat the answeris beingsentup to the next I think,\"Exactly! I've got to get a sampleof the rubber.\" I
level. callBillGraham.
Sohere'sthisstackof papers,justlikea sandwich,and in the It'simpossible to get:it'skeptsomewheredown at Kennedy.
middle is the But then Graham remembers that the modelof the fieldjoint
44
the wrong question!
answer\342\200\224to The answer was: we'regoingto usein our meetingtomorrowhas two samples of
You squeeze the rubberfor two hoursat a certaintemperature
and pressure,and then see how longit takesto creepback\" the rubberin it. He says,44We couldmeetin my officebefore
hours.I wanted to know how fast therubberresponds
\342\200\224over in the meetingand seeif we canget the rubberout.\"
milliseconds duringa launch.Sotheinformation was of no use. The next morningI get up early and go out in front of my
I went back to my hotel.I'm feelinglousyand I'm eating hotel.It'seightin the morningand it's snowing.I find a taxi and
dinner;I lookat the table,and there'sa glassof icewater. I say
to myself,\"Damnit, / can find out aboutthat rubberwithout say to the driver,4Td liketo go to a hardware store.\"
106 WHAT DO YOU CARE WHAT OTHERPEOPLETHINK? THE COLDFACTS 107
\"A hardware store,sir?\"
\"Yeah.I gottaget sometools/*
\"Sir,there'sno hardware storesaroundhere;the Capitolis
overthere,the White Houseisover a minute:I thinkthere\342\200\224wait
I rememberpassingonethe otherday/*
Hefoundthehardware store,and it turned outit didn'topen
till was about
8:30\342\200\224it I waitedoutside,in my suitcoat
8:15\342\200\224so
resist.I triedit. So,followingthe exampleof having a closed the usualNASA way: he usesfunny words and acronyms,and
meeting beforean openmeeting, I discovered it workedbeforeI it'shard for anybody elseto understand.
did it in the openmeeting.Then I put the rubberbackintothe In orderto setthingsup while I'm waiting for the icewater, I
modelso Graham couldtake it tothemeeting. start out:\"Duringa launch,there are vibrationswhich causethe
rocketjointsto move a little that correct?''
bit\342\200\224is
thispersonal I felt
briefing. great.
briefingroom.. .\"
\"Yes,sir!\"
\"...
and we'llneedto seeslidesnumber such-and-such
so-and-so.\"
and
For the rest of the day, I wrote a letterhome.I beganto
worry about\"check six\"when I describedMr. Rogers*reaction
\"Yes,sir!Yes, sir!\"
We've got all these guys working for us while General
Kutyna givesme a bigpresentation inthisspecialbriefingroom.
The slidesare shownfrom the backon a transparentwall.It was
...
to my visitingFrancesand Chuck.I wrote,
I was pleased
writethis I have second
by Rogers*reaction,
thoughts.It was too
but now as I
he explicitlytalkedaboutthe importanceofnoleaksetc.at
easy\342\200\224after
discredit
that thereare things in this somebodymight
be trying to keepme from finding out and might try to
me if I gettooclose. So,reluctantly, I will
have to not visit Francesand Chuckany more.Well, I'll
ask Fran first if that is tooparanoid. Rogersseemedso
...
Somewherein his presentation, GeneralKutyna observed agreeable reassuring.
and Itwasso easy,yet I amprobably
that everybody on the commission hassomeweaknessbecause a thorn in his side.. ..
of theirconnections; he, having workedvery closelywith NASA Tomorrowat 6:15amwe goby special airplane(two
personnelin his former positionas Air ForceSpaceShuttle planes) t o Kennedy Space Center to be \"briefed.\"No
Programmanager, findsit difficult,if not impossible, to drive doubtwe shallwanderabout,beingshowneverything\342\200\224
homesomeof the tougherquestionson NASA management. gee no time to get intotechnicaldetailswith
whiz\342\200\224but
Sally Ride stillhas a job with NASA, so she can'tjust say anybody. Well, it won't work. If I am not satisfied by
Friday, I will stay overSat& Sun,orif they don'twork
everything she wants. Mr. Coverthad workedon the engines, then,Monday & Tuesday.I amdeterminedtodothejobof
and had beena consultant to NASA, and so on. finding out what happened\342\200\224let the chipsfail!
I said,\"I'massociated with Caltech, but I don'tconsiderthat My guessis that I will be allowed to do this,
a weakness!\" overwhelmedwith data and details. . . , so they have
114 WHAT DO YOU CARE WHAT OTHERPEOPLETHINK?
that you'resupposed to put the instrumentoutin the environment possible contributing c ause of the accident:when the booster
for at least20 minutesbeforeusingit. Mr. Davis saidhe had rocketshit the ocean,they becameoutof rounda littlebit from
taken it out of the 70 began making
box\342\200\224at the impact.At Kennedy they'retaken apart,and the sections\342\200\224
the errorswere reproducible. In otherwords,couldthe circum- they are packedwith new propellant. Thenthey'reput backon a
be duplicated?
circumstances train to Florida.During transport, the sections (which are hauled
On Monday I calledup the company that made the device, on theirside)get squasheda little softishpropellantis
bit\342\200\224the
and talkedto oneof theirtechnical guys:\"Hi,my name is Dick very heavy. The totalamount of squashing is onlya fractionof
Feynman,\" I said. \"I'm on the commission investigatingthe an inch,but when you put the rocketsections backtogether,a
Challenger a ccident, a nd I have some questions a bout your smallgap is enoughto let hot gasesthrough:the O-ringsare
infrared scanninggun...\" only a quarter of an inch thick,and compressed only two-
\"May I callyou right back?\"he says. hundredthsof an inch!
\"Sure.\" I thoughtI'd do somecalculations. NASA gave me all the
After a littlewhile he callsme back:\"I'msorry, but it's numberson how far outof roundthe sections canget,so I tried
proprietaryinformation.I can'tdiscussit with you.\" to figureout how much the resulting squeezewas, and where it
By this time I realizedwhat the real difficulty was: the was located\342\200\224maybe the minimum squeeze was where the leak
company was scaredgreenthat we were goingto blamethe occurred.The numbers were measurements taken alongthree
accident on theirinstrument. I said,\"Sir,your scanninggun has diameters, every 60degrees. But three matching diameters won't
nothing to do with the accident. It was usedby the peopleherein guarantee that thingswill fit; sixdiameters, or any othernumber
a way that's contrary to the procedures in your instruction of diameters, won'tdo,either.
manual, and I'm trying to figure out if we can reproduce the Forexample, you can make a figuresomething likea triangle
122 WHAT DO YOU CARE WHAT OTHERPEOPLETHINK? GUMSHOES 123
It was rumoredthat the reasonNASA triedtothe make the shuttle
fly onJanuary 28th, spite
in of the cold, w as that president was
goingto give his State of the Unionaddress night.According
that
to theory, White Housethe
the the had it allcooked up sothat during
the Stateof the Unionaddress, teacher, McAuliffe, Mrs. would
talk to the president and Congress from space. I t was gonnabe
great: the presidentwould say, \"Hello! How are you doing?\" And
she wouldsay, \"Fine\"\342\200\224something very dramatic.
Sinceit soundedlogical,I beganby supposing it was very
likelypossible. But was there any evidence? This kindof thing I
to
didn'tknow how investigate. I could only think of this: it's
very hard to get through to the president; I alsocan't just call up
an astronaut and talk to she's in space.
her\342\200\224if Therefore,
switchingthe signalsdown frommust the shuttleoverto the president
FiauRE 17.This figure has allits diametersthe while he's talking Congress be a complicated
to business.
same it is obviously not round! To findout whether anybody had set up to do that, I went
down to the lowestlevelsand askedguys at the bottomsome
length\342\200\224yet
nothingaboutit. of paper
exceptfor that piecethat which said go for it.\"Mr.
Instead,I pursuedsomething Hotzhintedaround it might have come from the diary of
surreptitiously.
124 WHAT DO YOU CARE WHAT OTHERPEOPLETHINK? GUMSHOES 125
someone in the booster-rocket assembly. Thatwasn'tenoughof a sectionroundenough,the pressurewas up to 1350.\"Thisis
cluefor me;I just wasn'tgonna do it. Instead,I went of the lackof discipline
Mr. Lamberth,who had saidhe wanted to talk to me. to seea another example
Mr. Lamberth said.
among the workers,\"
Mr. Lamberth was way up in the works, a big cheesein I had wanted to talk with the assemblyworkers anyway (I
chargeof assembling the solid-rocket boosters. He wanted to tell lovethat kindof thing),soI arrangedto seethem the next day at
me aboutsomeproblems he had. \"The workers usedto have 2:30in the afternoon.
much better
not likethey discipline,\"
he
usedto be/' Heexplained,
\"but nowadays they're
gave me a coupleof examples.
The first incidenthad to do with taking the boosterrockets
2:30I walk intothisroom,and there'sa longtablewith
At
thirty or forty people\342\200\224they're all sittingthere with morose
apart after they had beenrecoveredfrom the sea.The rocket faces,very serious,ready to talk to The Commissioner.
sections are heldtogether 180 aboutan inchand a I was terrified.I hadn'trealizedmy terriblepower.I could
half in diameterand two by inches
pins\342\200\224each
the way around. seethey were worried.They must have beentoldI was investi-
There was somekindof procedure long\342\200\224all
-certaindistance. They had gottento paying attentiononly to the comeoverand talk to the guys who put the rocketstogether.I
amount oiforcethey were 11,000 pounds.That
applying\342\200\224about didn'twant everybody to stopworking just 'causeI wanna find
was a bettermethod,from a physicalstandpoint, becausethe out something for my own curiosity; I only wanted to talk with
ideais to take the loadoff the pins.
Onetime the forcegaugewasn'tworking right.The workers the workers ...\"
Most of the peoplegot up and left. Six or seven guys
kept putting moreforceon,wonderingwhy they weren'treaching crew who actually put the rocketsections together,
11,000pounds,when allof a suddenoneof the pinsbroke. stayed\342\200\224the
their foreman,and somebosswho was higherup in the system.
Mr. Lamberth reprimandedthe workers for not following Well,theseguys were stilla littlebit scared.They didn't
procedures. It remindedme of when I triedto make thingswork really want to openup.The first thing I think to say is, \"Ihave a
betterat my aunt'shotel:your methodis better than the regular question:when you measurethe threediametersand all the
way, but then you have a littleaccident. . .* diameters match,do the sectionsreally fit together? It seemsto
The secondstory Mr. Lamberth told me had to do with me that you couldhave somebumpson onesideand someflat
puttingthe rocketsections areasdirectlyacross,sothe three diameters
to stackone sectionon toptogether.
The regularprocedure was wouldmatch,but the
of the otherand match the upper sectionswouldn'tfit.\"
sectionto the lower one. \"Yes, yes!\"they say. \"We get bumpslike that. We call
If a sectionneededto be reshaped a littlebit, the procedure them nipples.\"
was to first pick up the section with a crane and let it hang The only woman theresaid,\"It'sgot nothingto do with
sidewaysa few days.It's rather simpleminded. everybody laughed.
me!\"\342\200\224and
If they couldn'tmake a sectionroundenoughby the hanging \"We get nipples allthe time,\"they continued. \"We'vebeen
method,there was anotherprocedure; use the \"rounding try in' to tellthe supervisor about it, but we never get anywhere!\"
rod with a hydraulicpresson oneendand
machine\"\342\200\224a
a nut on We were talking details,and that works wonders.I would
the increasethe pressure.
other\342\200\224and
ask questions basedon what couldhappentheoretically, but to
Mr. Lamberth told me the pressureshouldn'texceed1200 them it lookedlikeI was a regularguy who knew abouttheir
poundsper squareinch(psi).One time,a sectionwasn'tround technical problems. They loosened up very rapidly, and toldme
enoughat 1200psi, so the workers took a wrench and began allkindsof ideasthey had to improve things.
turning the nut on the otherend. When they finally got the Forexample, when they usethe rounding machine, they have
*The reference is to Feynman's method of slicingstring beans,recounted in Surely to put a rod through holesexactly opposite eachother.Thereare
You're Joking,Mr. Feynman! 180holes,so they have to make sure the otherendof the rod
126 WHAT DO YOU CARE WHAT OTHERPEOPLETHINK? GUMSHOES 127
goesthrough the hole90 holesaway. Now, it turns out you have Later,I talkedto Mr. Fichtelaboutthisincident
notes
of increasing
made as he
to climb up into an awkward placeto countthe holes.It's very the pressure past 1200. He showed me the he
slow and very difficult. went along:they weren't the formal papers that are stamped;
They thought it wouldbevery helpfulif there were four paint they were part of an informal but carefully written diary.
marks,90 degreesapart,put on at the factory. That way, they I said,\"I hear the pressuregot up to 1350.\"
would never have to countmore than 22 holesto the nearest \"Yes,\" hesaid,\"wehad tightenedthe nut at the otherend.\"
mark. Forexample, if they put the rodthrough a holewhich is9 \"Was that the regularprocedure?\"
holesclockwise from a paintmark, then the otherendof the rod \"Oh,yes,\"he said,\"it'sin the book.\" It
wouldgo through the holewhich is 9 holesclockwisefrom the He' opensup the manual and showsme the procedure.
oppositemark. says, 'Build up the pressureon the hydraulic jack.If this is
The foreman,Mr. Fichtel,saidhe wrote a memowith this insufficient obtain desiredroundness,then
to very carefully
roundness''\342\200\224it said
suggestion to his superiorstwo years ago, but nothinghad tighten nut onother endto get to the desired
happenedyet. When he askedwhy, he was toldthe suggestion soin blackand white!It didn'tsay that tightening the nut would
was too expensive. increasethe pressurepast 1200psi;the people wrote the
who
\"Tooexpensive to paintfourlittleUnesVI saidin disbelief. manual probablyweren'tquiteaware of that.
They all laughed.\"It'snot the paint;it's the paperwork,\" Mr. Fichtelhad written in his diary, \"We very carefully
instructions.
Mr. Fichtelsaid.\"Theywouldhave to reviseallthe manuals.\" tightened the the same language
nut\"\342\200\224exactly
a s the
The assemblyworkers had otherobservations and sugges- I said,\"Mr.Lamberth told me he admonished you about
They
suggestions. were concerned that if two rocket sectionsscrapeas
metal filingscouldgetintothe rubber
goingabove1200.'* me about shouldhe/
they'rebeingput together, \"Henever admonished that\342\200\224why
sealsand damagethem.They even had somesuggestions for We figuredout what probablyhappened. Lamberth's Mr.
redesigning the seal. T hose suggestions weren't very good, utb admonishment went down through the levelsuntil somebody in
the pointis, the workers were thinking]I got the impression that middlemanagement realizedthat Mr. Fichtel h ad
instead
goneby the
of telling
they were not undisciplined; they were very interestedi n what book, a nd that the errorwas in the manual. But
they were doing,but they weren'tbeinggiven much encourage- Mr. Lamberth about the error,they simply threw away the
Nobodywas paying much attentionto them. It was
encouragement.
admonishment, and justkept quiet.
remarkable that their moralewas as high as it was under the
circumstances. Over lunch,Mr. Fichteltoldme aboutthe inspection proce-
Then the workers beganto talk to the bosswho had stayed. \"There'sa sheetfor eachprocedure, likethisonefor the
he said. \"On it there are boxesfor
procedures
\"We'redisappointed by something,\" oneof them said.\"When roundingprocedure,\"
the commission was goingto see the booster-rocket assembly, from the supervisor,onefrom quality control,one
from the manufacturer, and for the biggerjobs, one from
stamps\342\200\224one
the demonstration was goingto be doneby the managers. Why
wouldn'tyou letus do it?\" NASA.\"
\"We were afraid you'dbe frightenedby the commissioners He continued, \"We make the measurements, go through one
and you wouldn'twant to do it.\" measurements
courseof rounding,and then make the the again.If
\"No,no,\"saidthe workmen.\"We think we do a goodjob, they don'tmatch well enough,we repeat steps.Finally,when
and we wanted to show what we do.\" the diameterdifferencesare smallenough,we go for it.\"
After that meeting, the bosstookme to the cafeteria. As we I woke up. \"What do you mean,'gofor it'?\"I said. It
were workmen weren'twith us said, soundssortof cavalier. we usewhen we
eating\342\200\224the anymore\342\200\224he
\"I was surprised they were soconcerned aboutthat.\" \"No,no,\"he says.\"That'sjust the lingo
mean that all the conditionsare satisfied, we're ready to
and
move to the next phaseof the operation.\"
128 WHAT D6YOU CARE WHAT OTHERPEOPLETHINK? GUMSHOES 129
\"Doyou ever write that 'gofor it'?\"
down\342\200\224that a Nobel
members\342\200\224he's down there in Floridatoday,
laureate\342\200\224is
make money off the government, but I'm not wanting to lose
money, either! I said, \"I'm not goingto signthis.\"
On Tuesday afternoonI flew backto Washington, and went to Mr. Rogerscameover and promised he would straighten it
the next meetingof the commission, on Wednesday. It was out, so I the
signed paper.
anotherpublicmeeting.A manager of the ThiokolCompany I really think Mr. Rogerstriedto fix it,but he was unableto.
named Mr.Lund was testifying.On the nightbeforethe launch, I thoughtof fightingthisoneto the end,but then I realizedit's
Mr. Mulloy had told him to put on his \"management hat*' impossible: if I had beenpaid for my actual expenses, then of
insteadof his \"engineering
hat,\"so he changedhis opposition courseallthe othercommissioners wouldhave to be paid,too.
to launch and overruledhis own engineers.I was askinghim That would be all right, but it would also mean that this
someharsh questionswhen suddenlyI had this feeling of the commission was the only commission to be paid its actual
Inquisition. expenses\342\200\224and pretty soon, word would get out.
Mr.Rogershad pointedouttous that we oughtto be careful They have a saying in New York: \"You can't fight City
with thesepeople,whose careersdependon us. He said,\"We Hall,\"meaning \"It'simpossible.\" But this time,it was a hellof
have all the advantages:we're sittingup here;they'resitting a lot biggerthan City Hall;the $75 a day ruleis a law of the
down there.They have to answer ourquestions; we don'thave to UnitedStates!It mighthave beenfun to fight it to the end,but I
answer their questions.\" Suddenly, all thiscame backto me and guessI was notas young as I usedto
tired\342\200\224Fm I just
be\342\200\224so
I felt terrible,andI couldn'tdo it the next day. I went backto gave up.
Californiafor a few days,to recover. Somebodytoldme they heardcommissioners make $1000a
While I was in Pasadena, I went overto JPL and met with day, but the truth is, government
our doesn't even pay their
Jerry Solomon a nd Meemong ee.They were studying the flame
L costs.
which appeareda few seconds beforethe main fuel tank explod-
and were ableto bringoutallkindsof details.
exploded,
(JPLhasgood the beginningof March,abouta month after the commis-
At
enhancers of TV picturesfrom alltheirexperience with planetary started,we finally splitup intoworking groups:the Pre-
commission
130
132 WHAT PO YOU CARE WHAT OTHERPEOPLETHINK? FANTASTIC FIGURES 133
happenedthere was, a man namedUlliancamein to tell us sions,so we went over and over things,checkingall the
something. As range safety officerat Kennedy,Mr.Ullianhadto evidenceand seeinghow well everything fittedtogether.
decidewhether to put destructchargesonthe shuttle.(If a rocket There was an awful lot of detaileddiscussion aboutexactly
goesoutof control,the destructchargesenableit to beblownup what happenedin the lastfew seconds o f the flight,but I didn't
into smallbits.That'smuch lessperilousthan a rocketflying pay much attentionto any of it. It was as though a train had
aroundloose,ready to explodewhen it hitsthe ground.) in
crashedbecausethe track had a gap it, we were analyzing
and
Every unmannedrockethasthesecharges. Mr.Ulliantoldus which carsbrokeapart first,which carsbrokeapart second,and
that 5 outof 127rocketsthat helookedat had rate of why somecar turned overon its side.I figuredoncethe train
failed\342\200\224a
about4 percent.He took that 4 percentand dividedit by 4, goesoff the track,it doesn'tmake any difference\342\200\224it's done.I
becausehe assumeda manned flightwould be safer than an becamebored.
unmanned one.He cameout with abouta 1 percentchanceof So I madeup a gamefor myself:\"Imaginethat something
failure,and that was enoughto warrant the destructcharges. elsehad main engines,for
failed\342\200\224the
we were instance\342\200\224and
But NASA toldMr.Ullianthat the probability offailurewas making the samekindof intensive investigation as we are now:
morelike 1 in 105. would we discover thesameslippingsafety criteriaa nd lackof
I triedto make senseoutof that number. \"Didyou say 1 in communication?''
105?\" I thoughtI would do my standard out from the
thing\342\200\224find
\"That'sright;1 in 100,000.\" engineers how the engineworks, what all the dangersare,what
\"That means you couldfly the shuttleevery day for an
problems they'vehad,and everything then,when I'm
else\342\200\224and
average of 300years betweenaccidents\342\200\224every day, oneflight, all loadedup so I know what I'm talking about, I'd confront
for 300 is obviouslycrazy!\"
years\342\200\224which whoeverwas claiming the probability of failure was 1 in 100,000.
\"Yes,I know,\"saidMr. Ullian.\"Imovedmy number up to I askedto talk to a couple engineers of about the engines.
1 in 1000to answer allof NASA's they were much claims\342\200\224that
The guy says,\"Okay, I'll fix it up. Is nine tomorrow morning
morecareful with manned flights,that the typicalrocketisn'ta okay?\"
valid comparison, et put the destructchargeson
cetera\342\200\224and
Thistime therewere three engineers, theirboss,Mr. Lovingood,
anyway.\" and a few assistants\342\200\224about eight or nine people.
But then a new problem cameup:the Jupiterprobe,Galileo, Everybodyhad big,thicknotebooks, full of papers,allnicely
was goingto usea powersupplythat runs on heatgeneratedby On the front they said:
radioactivity.If the shuttlecarrying Galileofailed,radioactivity organized.
couldbe spreadover a largearea.So the argument continued: REPORTON MATERIAL GIVEN TO COMMISSIONER
1986.
NASA keptsaying 1 in 100,000 and Mr.Ulliankeptsaying 1 in RICHARD P. FEYNMAN ON MARCH WA-WA,*
1000,at best. I said,\"Geez! You guys must have workedhard allnight!\"
Mr.Ullianalsotoldus aboutthe problems he had in trying to
talk to the man in charge,Mr. Kingsbury: hecouldgetappoint- \"No,it'snotsomuch work;we justput in the regular papers
but he never couldgetthrough to Kingsbury
with underlings, that we useallthe time.\"
appointments
and find out how NASA got its figureof 1 in 100,000. I said,\"Ijustwanted to talkto a few engineers. Thereare so
The
detailsof the story I can'trememberexactly, but I thoughtMr. many problems to work on, I can't expectyou to stay here
all
Ullianwas doingeverything sensibly. and talk to me.\"
But thistime,everybody stayed. to me
Our panelsupervised the tests that NASA was doing to Mr.Lovingood gotup and beganto explaineverything
and which matched
discoverthe propertiesof the much pressurethe in theusualNASA way, with charts graphs
seals\342\200\224how
the information in my big with bullets,of course.
putty couldtake,and so orderto find out exactly what book\342\200\224all
on\342\200\224in
had happened. GeneralKutyna didn'twant to jump to conclu- \302\246Feynman's way of saying, \"whatever it was.\"
134 WHAT DO YOU CARE WHAT OTHERPEOPLETHINK? FANTASTIC FIGURES 135
I won't botheryou with all the details,but I wanted to drops;I lookat him,everybody looksat uh, minus him\342\200\224\"uh,
understand everything aboutthe engine.So I kept askingmy epsilon!\"
usualdumb-sounding questions. So I say, \"Well,yes;that'sfine.Now, the onlyproblemis,
After a while,Mr. Lovingood says.\"Dr.Feynman, we've WHAT IS EPSILON?\"
beengoingfor two hours,now.There are 123pages,and we've He says,\0210~5.\" It was the samenumber that Mr. Ullian
onlycovered20so far.\" had toldusabout: 1 in 100,000.
My first reactionwas to say, \"Well,it isn'treally goingto I showedMr.Lovingood theotheranswers andsaid,\"You'll
take sucha longtime.I'm always a littleslow at the beginning; be interested to know that there isa difference betweenengineers
it takesme a while to catchon.We'llbe ableto go much faster and management factorof more than
here\342\200\224a 300.\"
near the end.\" He says,\"Sir,I'll be glad to sendyou the documentthat
But then I had a secondthought.I said,\"Inorderto speed containsthisestimate,so you can understand it.\"*
thingsup,I'll tellyou what I'mdoing,soyou'llknow where I'm I said,\"Thankyou very much.Now, let'sget backto the
aiming.I want to know whether there'sthe samelack of engine.\"So we continued and,just likeI guessed,we went
communication betweentheengineers and the managementwho faster nearthe end. I had to understand how the engine worked\342\200\224
are working on the engineas we foundin the caseof the booster the preciseshape of the turbine blades,exactly how they turned,
rockets.\" and so I could
on\342\200\224sounderstand its problems.
Mr. Lovingoodsays,\"Idon'tthink so.As a matter of fact,
althoughI'm now a manager, I was trainedas an engineer.\" After lunch,the engineers told me all the problems of the
\"All right,\"I said.\"Here'sa pieceof papereach.Please engines: blades cracking inthe oxygenpump, bladescrackingin
write on your paperthe answer to this question: what do you the hydrogenpump,casingsgettingblistersand cracks,and so
think is the probability
that a flight wouldbe uncompleted dueto on. They lookedfor thesethingswith periscopes and special
a failure in thisengine?\" instruments when the shuttlecamedown after eachflight.
They write down theiranswersand hand in theirpapers.One There was a problemcalled\"subsynchronous whirl,\" in
guy wrote \"99-^100% pure\"(copyingthe Ivory soapslogan), which the shaft getsbentintoa slightlyparabolic shapeat high
meaning about 1 in 200.Another guy wrote something very speed. T he wear on the bearings w as so thenoise terrible\342\200\224all
technical and highly quantitative in the standard statistical way, and the it seemedhopeless.
vibration\342\200\224that But they had founda
carefully definingeverything, that I had to translate\342\200\224which also way to get rid of it. There were abouta dozenvery serious
meant about1 in 200.The third guy wrote,simply,\021 in 300.\" problems; abouthalfof them were fixed.
Mr. Lovingood's paper,however, said. Most airplanesare designed\"fromthe bottomup,\"with
Cannotquantify. Reliabilityisjudgedfrom:
pastexperience *Later, Mr. Lovingood sent me that report.It saidthings like \"The probability of
mission successis necessarilyvery closeto that mean it is closeto
\342\200\242
engineeringjudgment
\342\200\242
1.0, or it ought to be closeto \"Historically,this high degreeof mission
1.0?\342\200\224and
engineers, depending on which problemit is, are tellingme allthis designed are screaming from
stuff, just like I could have foundout if I went down to the below,\"HELP!\" and \"Thisis a RED ALERT!\"
engineers at Thiokol. I gaineda greatdealof respectfor them.
They were allvery straight, and everything was great.We went The next evening,on my way homein the airplane, I was
allthe way down to the endof the book.We madeit. having dinner.After I finished butteringmy roll,I tookthe little
Then I said, \"What about this high-frequency vibration pieceof thin cardboard that the butter pat comeson, and bentit
where someenginesget it and othersdon't?\"* around in a U shapesotherewere two edgesfacingme.I heldit
There'sa quickmotion,and a littlestackof papersappears. up and startedblowingon it, and pretty soonI got it to make a
It's allput togethernicely;it fits nicelyintomy book.It's all noiselikea whistle.
aboutthe 4000-cycle vibration! Back in California, I got somemoreinformation on the
Maybe I'm a littledull,but I tried my bestnot to accuse shuttleengineand itsprobability of failure.I went to Rocketdyne
anybody of anything. I justlet them show me what they showed and talkedto engineers who were buildingthe engines.I also
me, and actedlikeI didn'tseetheirtrick.I'm not the kindof talkedto consultants for the engine.In fact one of them,Mr.
investigatoryou see on TV, who jumpsup and accusesthe Covert,was on the commission. I alsofoundout that a Caltech
corruptorganization of withholding information. But I was fully professorhad beena consultant for Rocketdyne.He was very
aware that they hadn'ttoldme aboutthe problemuntilI asked friendly and informative, and toldme aboutall theproblemsthe
aboutit. I usually actedquite I was, for the most
naive\342\200\224which enginehad,and what he thoughtthe probabilityof failure was.
part. I went to JPLand met a fellowwho had justwrittena report
At any rate,the engineers all leapedforward.They got all for NASA on the methods usedby the FAA* and themilitary to
excitedand beganto describethe problemto me.I'm surethey certify theirgas turbine and rocketengines. We spentthe whole
were delighted, becausetechnical peopleloveto discusstechni- day goingbackand forth overhow to determine the probability
problems with technical
peoplewho might have an opinionor of failurein a machine.I learneda lot of new names\342\200\224like
When I finished my report,I wanted to checkit. Sothe next executive officer,to giveto the othercommissioners.
timeI was at Marshall,I saidI wanted to talkto the engineers Now, this particular adventure\342\200\224investigating the lack of
abouta few very technical problems, justtocheckthe details\342\200\224I
communication between the managersand the engineers who
didn'tneedany management there. were working on the engine\342\200\224I alsowrote about,on my little
This time, to my surprise,nobodycame but the three IBMPCat home.I was kindof tired,soI didn'thave the control
engineers I had talkedto before,and we straightened everything I wanted\342\200\224it wasn't written with the samecareas my other
out. reports.But sinceI was writing it only as a reportto the other
When I was aboutto leave,one of them said,\"You know I didn'tchangethe languagebeforeI sentit on
that question you askedus lasttime\342\200\224with the papers?We felt commissioners,
that was a loadedquestion. It wasn'tfair.\" to Dr.Keel.I simply attacheda notethat said\"Ithink the other
commissioners wouldbe interested in this,but you can do with it
I said,\"Yes,you'requiteright.It was a loadedquestion.I what you want\342\200\224it's a littlestrongat theend.\"
had an ideaof what would happen.\" He thanked me, and saidhe sentmy reportto everybody.
The guy says,\"Iwouldliketo revisemy answer. I want to Johnson
say that I cannot quantify it.\"(Thisguy was theonewho hadthe
Then I went to the SpaceCenter,in Houston,to
mostdetailedanswer before.) lookinto the avionics. Sally Ride's groupwas there,investigat-
I said,\"That'sfine. But do you agreethat the chanceof safety matters in connection with the astronauts' experiences.
to
investigating
failure is 1 in 100,000?\" Sally introduced m e the software engineers, and they gave me
a tourof the training facilities for the astronauts.
\"Well,uh,no, I don't.I just don'twant to answer.\" It's really quite wonderful.There are different kinds of
Thenoneof the otherguys says,\"Isaidit was 1 in 300,and simulators with varying degrees of sophistication that the astro-
I stillsay it's 1 in 300,but I don'twant to tellyou how I got my astronauts practice on. Oneof them is just likethe realthing:you
number.\" climbup, you get in;at thewindows,computers are producing
I said,\"It'sokay. You don'thave to.\" pictures. When the pilot moves the controls, the view outof the
windows changes.
139
140 WHAT DO YOU CARE WHAT OTHERPEOPLETHINK? AN INFLAMED APPENDIX 141
This particularsimulatorhad the doublepurpose of teaching atmosphereat just the right angle.That'sthe dangerouspart,
the astronautsand checking the computers. In the backof the where allthe tilesheat up.
crew area,therewere trays full of cablesrunning down through During this time, the astronautscan't see anything, and
the cargo bay to somewherein the back,where instruments everything'schangingso fast that the descenthas to be done
simulatedsignalsfrom the engines\342\200\224pressures, fuel flow rates, automatically. At around 35,000 feet the shuttle slowsdown to
and soon. (The cableswere accessible becausethe technicians less than the speedof sound,and the steeringcan be done
were checkingfor \"crosstalk\"\342\200\224interferences in the signals manually,if necessary. But at 4000feet something happensthat
goingbackand forth.) is not doneby the computer: the pilotpushesa buttonto lower
The shuttleitselfis
operatedessentially
by computer. Once the landingwheels.
it'slitup and startsto go,nobodyinsidedoesanything, because I found that very kind of silliness
odd\342\200\224a
having to do with
there'stremendousacceleration. When the shuttlereachesa the psychology of the pilots:they're heroes in the eyesof the
certainaltitude,the computers adjustthe enginethrust down for public;everybody has is the idea that they'resteeringthe shuttle
a littlewhile,and as the airthinsout,the computers adjustthe around,whereas the truth they don't have todo anything until
thrust up again.About a minute later,the two solidrocket they pushthat button to lower the landinggear.They can'tstand
boostersfall away, and a few minutes after that,the main fuel the ideathat they really have nothingto do.
tank fallsaway; eachoperation is controlled by the computers.
I thought it would be saferif the computerwouldlowerthe
The shuttlegetsintoorbitautomatically\342\200\224the astronauts landingwheels, i n casethe astronauts were unconscious for
in theirseats.
just sit somereason.The software engineersagree, and added that
The shuttle's omputers don'thave enoughmemory to hold putting down the landingwheels at the wrong time is very
allthe programsfcor the wholeflight.After the shuttlegetsinto dangerous.
orbit,the astronautstake out sometapesand loadin the program The engineers told me that groundcontrolcansendup the
for the next phaseof the are as many assixin all. signalto lower the landingwheels,but this is
backupgave them
flight\342\200\224there
Near the endof the flight,the astronauts loadin the programfor somepause:what happens if the pilot half-conscious, and
coming down. thinks the wheels shouldgo down at a certain time, the
and
The shuttlehas four computers on board,all running the controller on the ground knows it's the wrong time? It's much
sameprograms.All four are normally in agreement. If one betterto have the whole thing done by computer.
computeris out of agreement, the flight can stillcontinue.If The pilotsalsousedto controlthe brakes.But there was lots
only two computers agree,the flight has to be curtailed and the of trouble:if you brakedtoomuch at the beginning, you'dhave
shuttlebroughtbackimmediately. nomorebrake-padmaterial left when you reached t he endof the
Foreven moresafety, there'sa fifth computer\342\200\224located away you're
runway\342\200\224and still moving! So the software engineers
from the otherfourcomputers, with its wires goingon different were askedto designa computer programto controlthe braking.
has only the programfor going up and the pro- At first die astronauts objectedto the change,but now they're
paths\342\200\224which
program for comingdown.(Bothprogramscan barely fit into its very delighted becausethe automatic brakingworks sowell.
memory.)If something happensto the othercomputers, thisfifth
computer bring c an the shuttlebackdown. It's never had to be Although there'sa lot of good software beingwritten at
used. Johnson,the computers on the shuttleare so obsoletethat the
The mostdramatic thing is the landing.Oncethe astronauts manufacturersdon'tmake them anymore.The memories in them
know where they'resupposed to land,they push one of three are the old kind, made with little ferrite cores that have wires
buttons\342\200\224marked Edwards,White Sands, and Kennedy\342\200\224which goingthrough them.In the meantime we've developed much
tellsthe computer where the shuttle'sgoingto land.Then some betterhardware: the memory chipsof today are much,much
smallrocketsslow theshuttledown a little,and get it into the smaller; they have much greatercapacity; and they'remuch more
142 WHAT DO YOU CARE WHAT OTHERPEOPLETHINK? AN INFLAMED APPENDIX 143
reliable.They have internal error-correcting codesthat automati- saying we always passthe tests,so what'sthe useof having so
automatically
the
keep memory good. W ith today'scomputers we can many?\"
designseparateprogrammodulesso that changingthe payload
doesn'trequireso much programrewriting. BeforeI leftHouston, I continued my surreptitious investiga-
Becauseof the hugeinvestment in the flight simulators and of the rumor that the White Househad put pressureon
all the otherhardware,
investigation
to start all over again and replacethe NASA to launch the shuttle.Houstonis the centerof communi-
millionsof linesof codethat they'vealready builtup wouldbe so I went overto the telemetry peopleand askedabout
communication,
for the shuttle.Onegroupwoulddesignthe software programs, out that if they wanted to tie in the shuttleto the Congress, the
in pieces.After that,the partswouldbe put together intohuge White House, orto anywhere,they needa three-minute warning\342\200\224
programs,and testedby an independent group. not three months,notthree days,notthree minutes. hours\342\200\224three
After bothgroupsthoughtallthe bugshad beenworked out, Thereforethey can do it wheneverthey want, and nothinghasto
they wouldhave a simulation of an entireflight,in which every be written down in advance.So that was a blindalley.
part of the shuttlesystemis tested.In suchcases,they had a I talkedto a New York Timesreporteraboutthisrumor one
principle: thissimulation is notjust an exerciseto checkif the time.I askedhim,\"Howdo you findoutif thingslikethisare
programsare allright;it is a real failsnow, true?\"
it'sextremely serious,as if the astronautswanything
flight\342\200\224if
changetheir criteriafor safety. couldwrite up something as fast as I couldsay it, and then she'd
I toldthe software engineers I thought their system and their revamp it, correcting my mistakes. We worked very hard for
attitude were very good. about two or threedays, and got large piecesof the report
One guy muttered somethingabout higher-upsin NASA written that way. It worked very well.
wanting to cut back on testingto save money:\"They keep NeilArmstrong, who was in our group,is extremelygoodat
144 WHAT DO YOU CARE WHAT OTHERPEOPLETHINK? AN INFLAMED APPENDIX 145
writing.Hewouldlookat my work and immediately
find every So he says to his secretary, \"Please make a copyfor allthe
weak spot,just like that\342\200\224he was right every time\342\200\224and I was commissioners and give it to them.\"
very impressed. Then I saidto him, \"I appreciatehow much work you're
Eachgroupwas writing a chapteror two of the main report. doing,and that it's difficultto keepeverything in mind.But I
Our groupwrote someof the stuflF in \"Chapter 3: The Acci- thought you toldme that you showedmy reportto everybody.\"
Accident,\" but our main work was *'Chapter 4: The Causeof the He says,\"Yes,well, I meant allof the staff.\"
Accident/'Oneresultof this system,however, was that we I laterdiscovered, by talkingto people on thestaff, that they
never had a meetingto discusswhat eachof our groupsfound hadn'tseenit either.
commenton eachother'sfindingsfrom our dfflerent
out\342\200\224to
perspectives. Instead,we did what they call \"wordsmithing\" When the othercommissioners finally got to seemy report,
what Mr. Hotz later called\"tombstone
\342\200\224or
engraving\" mostof them thoughtit was very good,and it oughttobe in the
punctuation,
\342\200\224correcting refiningphrases,and so on.We never commission reportsomewhere.
had a realdiscussion of ideas,exceptincidentally in the course Encouraged by that, I keptbringingup my report.\"I'dlike
of thiswordsmithing. to have a meetingto discusswhat to do with it,\"I keptsaying.
For example,a questionwould comeup: \"Shouldthis \"We'llhave a meetingaboutit next week\" was the standard
sentenceaboutthe enginesbe wordedthisway or that way?\" answer. (We were toobusy wordsmithingand voting on the color
I wouldtry to geta littlediscussion started.\"Frommy own of the cover.)
experiences, I gotthe impression that the engines aren'tas good Gradually I realizedthat the way my reportwas written, it
as you'resaying here...\" wouldrequirea lot of wordsmithing\342\200\224and we were running out
Sothey'dsay, \"Thenwe'llusethe moreconservativewording of time.Then somebodysuggested that my reportcouldgo in as
here,\"and they'dgo on to the next sentence.Perhapsthat'sa an appendix. That way, it wouldn'thave tobe wordsmithedto fit
very efficientway to get a reportout quickly,but we spent in with anything else.
meetingafter meetingdoingthiswordsrnithing. But someof the commissioners felt stronglythat my report
Every oncein a while we'd interrupt that to discussthe shouldgo in the main reportsomehow:\"Theappendices won't
typographyand thecolorof the cover.And after eachdiscussion, comeout until monthslater,so nobodywill read your reportif
we were askedto vote.I thought it would be mostefficientto it's an appendix,\" they said.
voteforthe samecolorwe had decided onin the meetingbefore, I thought I'd compromise, however, and let it go in as an
but it turned outI was always in the minority!We finally chose
red. (It cameout blue.) appendix.
But now there was a new problem: my report,which I had
written on my word processorat home,would have to be
One time I was talkingto Sally Ride about something I convertedfrom the IBMformat to the big documentsystem the
mentionedin my reporton the engines,and shedidn'tseemto commission was using.They had a way of doingthat with an
know aboutit. I said,\"Didn'tyou seemy report?\" device.
Shesays,\"No,I didn'tgeta copy.\" optical s canning
So I go over to Keel'sofficeand say, \"Sallytellsme she I had to go to a littlebitof troubleto find the right guy to do
didn'tget a copyof my report.\" it. Then,it didn'tget doneright away. When I askedwhat
happened, the guy saidhe couldn'tfind the copyI had given
He lookssurprised, and turns to hissecretary.\"Please
make him.So I had to givehim anothercopy.
a copyof Dr.Feynman'sreportfor Dr. Ride.\" A few days later,I finishedwriting my report aboutthe
Then I discoverMr. Acheson hasn'tseenit. avionics,and I wanted to combineit with my reporton the
\"Makea copyand give it to Mr. Acheson.\" engines.SoI tookthe avionicsreportto the guy and I said,\"I'd
I finally caught on, so I said,\"Dr.Keel, I don't think liketo put thisin with my otherreport.\"
anybody hasseenmy report.\" Then I neededto see a copy of my new reportfor some
146 WHAT DO YOU CARE WHAT OTHERPEOPLETHINK?
that computers, which are supposed to increasethe speedat \"Okay, we'llput that down.\"
which we do things,have not increased the speedat which we I'm thinking,\"At last!We'regoingto have a discussion!\"
write reports:we usedto make only threeversions\342\200\224because But it turns out that thistentative listof topicsbecomes the
they'reso hard to now we make 23 versions!) recommendations\342\200\224that therebe safety board,
a t hat there be a
type\342\200\224and
The next day I noticedKeelworking on my report:he had this,that there be a that. The only discussionwas about which
put all kindsof big circlesaround whole sections,with X's recommendation we shouldwrite first,which oneshouldcome
through them;therewere all kindsof thoughtsleft out. He second,and so forth.
explained, \"Thispart doesn'thave to go in because it says more There were many thingsI wanted to discussfurther. ' For
or lesswhat we saidin the main report.\" example, in regard to the safety board,o necouldask: 'Wouldn't
I triedto explainthat it'smuch easierto get the logicif all sucha committee justaddanotherlayer to an alreadyovergrown
the ideasare together, insteadof everything beingdistributedin bureaucracy?\"
littlepiecesalloverthe main report. ''Afterall,\"I said,\"it's There had beensafety boardsbefore.In 1967,after the
only gonnabe an appendix. It won't make any diflFerenceif Apolloaccident, the investigating committee at the time invented
there'sa littlerepetition.\" panelfor safety.
a special It worked for a while,but it didn'tlast.
Dr.Keelput back something hereand there when I asked We didn'tdiscusswhy the earlier safety boardswere no
him to, but there was stillsomuch missing that my reportwasn't longereffective;instead, just
w e made up moresafety boards:
anything likeit was before. we calledthem the Solid
\"Independent RocketMotorDesign
OversightCommittee,\" the \"Shuttle Transportation SystemSafety
Advisory Panel,\" and the \"Officeof Safety, Reliability, and
QualityAssurance.\" We decided who wouldoversee eachsafety
board,but we didn'td iscuss w hether the safety boards createdby
our commission any
had better chance of working, hether we
w
couldfix the existing b oards so they would work, or whetherwe
shouldhave them at all.
I'm not as sure about a lot of thingsas everybody else.
Thingsneedto be thought out a littlebit,and we weren'tdoing
enoughthinking together.Quickdecisions on important matters
147
148 WHAT DO YOU CARE WHAT OTHERPEOPLETHINK? THE TENTHRECOMMENDATION 149
are not very at the speedwe were going,we were
good\342\200\224and wrote Rogersa letter.At the endI wrote,\"Thisrecommendation
boundto make someimpractical recommendations. remindsme of the NASA flight reviews:\"'Thereare critical
We endedup rearranging the list of possiblerecommenda- problems, but never on flying!'
and wordsmithing
recommendations them a little,and then we votedyes or mind\342\200\224keep
It was Saturday, and I wanted Mr. Rogersto read my letter
no.It was an oddway of doingthings,and I wasn'tusedto it. In beforeMonday. So I calledup his secretary\342\200\224everybody was
fact, I got the feelingwe were beingrailroaded; thingswere working sevendays a week to getthe reportout in I
time\342\200\224and
beingdecided,somehow,a littleoutof our control. said, \"I'd liketo dictatea letterto you; is that allright?\"
At any rate,in our lastmeeting, we agreedto ninerecom- She says,\"Sure!To save you somemoney, let me callyou
recommendations. Many of the commissioners went homeafter that rightback.\" Shecallsme back,I dictatethe letter,and shehands
I was to New a few days later,so I it directlyto Rogers.
meeting, but going York
in
stayed Washington.
The next day, I happenedto be standingaround in Mr. When I cameback on Monday, Mr. Rogerssaid, \"Dr.
Rogers'sofficewith Neil Armstrong and anothercommissioner Feynman, I've read your letter,and I agreewith everything it
when Rogerssays,\"I thought we shouldhave a tenth recom- says.But you'vebeenout-voted.\"
recommendation. Everything in our reportis so negative; I think we \"Out-voted?How was I out-voted,when there was no
needsomething positivea t the endto balance i t.\" meeting?\"
He showsme a pieceof paper.It says, Keelwas there,too. He says,\"We calledeverybody, and
they allagreewith the recommendation. They allvotedfor it.\"
The Commission strongly recommendsthat NASA con- \"I don't think that's fair!\"I protested.\"If I couldhave
to receivethe supportof the Administrationand
continue
presentedmy arguments to the othercommissioners, I don't
the nation.The agency constitutes a nationalresource think Fd have beenout-voted.\" I didn'tknow what to do,so I
and plays a critical rolein spaceexploration and devel- said,\"I'dliketo make a copyof it.\"
It alsoprovides
development. a symbolof nationalpride and When I cameback,Keelsays,\"We justremembered that we
technological leadership. The Commission applauds didn'ttalk to Hotzaboutit, becausehe was in a meeting.We
NASA's spectacular achievementsof the pastand antic-
impressiveachievementsto come.The findings forgotto get hisvote.\"
anticipates
and recommendationspresentedin this report are in- I didn'tknow what to make of that,but I foundoutlaterthat
intended to contributeto the future NASA successes that Mr.Hotzwas in the building,not far from the copymachine.
the nation bothexpects and requiresas the 21stcentury Later,I talkedto David Acheson aboutthe tenth recommen-
approaches. He explained,
recommendation. \"Itdoesn'treally mean anything; it'sonly
motherhood and applepie.\"
In ourfourmonthsof work as a commission, we had never I said,\"Well,if it doesn'tmean anything, it'snotnecessary,
discusseda policyquestionlike that, so I felt there was no then.\"
reasonto put it in.And althoughVm not saying I disagreed with \"If this were a commission for the National Academy of
it, it wasn'tobviousthat it was true,either.I said,\"Ithink this Sciences, your objections would be proper.But don'tforget,\" he
tenth recommendation is inappropriate.\" says, \"this is a presidentialcommission. We should say some-
I think I heardArmstrong say, \"Well,if somebody's not in for the President.\"
favor of it, I think we shouldn't put it in.\"
something
\"Idon'tunderstandthe difference,\" I said.\"Why can'tI be
But Rogerskeptworking on me.We arguedbackand forth a a nd
careful scientific when I'm a
writing reportto the President?''
littlebit,but then I had to catch my flight to New York. Being naive doesn't always work: my argument had no
While I was in the airplane,I thoughtabout this tenth effect.Achesonkepttellingme I was making a big thing outof
recommendation somemore.I wanted to lay outmy arguments nothing,and I keptsaying it weakenedourreportand it shouldn't
carefully on paper,so when I got to my hotelin New York, I go in.
150 WHAT DO YOU CARE WHAT OTHERPEOPLETHINK? THETENTHRECOMMENDATION 151
So that's where it ended,up:\"The Commission strongly I senta telegramto Mr. Rogers:
recommends that NASA continue to receivethe supportof the PLEASE TAKE MY SIGNATURE OFF THE REPORTUNLESS
Administration and the nation. this \"motherhood and
..\"\342\200\224all
TWO THINGS OCCUR: 1) THERE IS NO TENTH RECOM-
applepie\"stuff to \"balance\" the report. AND 2) MY REPORT APPEARS WITHOUT
While I was flying home,I thoughtto myself,\"It'sfunny
RECOMMENDATION,
againstour instincts
wouldbe completely notto use
and practice play that card. But when one of them made the mistakeof
it.\" proposingthe possibility, I said,\"You saidit; /
didn't\"\342\200\224very
\"Iknow, but I'm naive aboutthesethings.I simplymadea if to say, \"I'm threateningyou,but you can figure
cold\342\200\224as not
mistake.It's not fair to the otherreporterswho will be at the it out for yourself,honey!\"
pressconference on Tuesday.After all,wouldyou likeit if you They calledme back,and saidthey wouldn'tusemy report.
came to a pressconference and the guy had mistakenlygiven his When I went on the show,I never gotthe impression that any
to
report somebody e lse?I think you can understand that.\" of the questions were based on my report. M r. Lehrer
d idask me
\"I'lltalk to my colleague and callyou back.\" whether there had been any problems b etween me and Mr.
Two hourslater,they call bothon the Rogers,but I weaseled: I saidthere had beenno problems.
After the show was over, the two reporterstold me they
line\342\200\224
back\342\200\224they're
and they try to explainto me why they shoulduse it: \"Inthe
news business, it'scustomary that whenever we get a document thoughtthe show went fine without my report.We left good
from somebody theway we did from you, it means we canuse friends.
it.\" I flew back to Californiathat night,and had my press
\"Iappreciatethat there are conventions in the news business, conference on Tuesday at Caltech.A largenumber of reporters
but I don'tknow anything aboutthesethings,soas a courtesyto came. A few askedquestions aboutmy report,but mostof them
me,pleasedon'tuse it.\" were interested in the rumor that I had threatened to take my
It went backand forth a littlemorelikethat.Then another name oflF the commission report.I found myselftellingthem over
\"We'llcallyou back,\"and anotherlongdelay.I couldtellfrom and over that I had no problemwith Mr. Rogers.
the longdelaysthat they were having a lot of troublewith this
problem.
I was in a very goodfettle,for somereason.I had already
lost,and I knew what I needed,so I couldfocuseasily.I hadno
difficulty admittingcomplete idiocy\342\200\224which is usually the case
when I dealwith the I didn'tthink there was any law
world\342\200\224and
of nature which saidI had to give in. I just kept going,and
didn'twaver at all.
It went lateinto the night:oneo'clock,two o'clock,we're
stillworking on it. \"Dr.Feynman, it's very unprofessional to
give someone a story and then retract it. This is not the way
peoplebehave in Washington.\"
\"It'sobviousI don'tknow anything aboutWashington. But
thisis the way / a fool.I'm sorry, but it was simply
behave\342\200\224like
an error,soas a courtesy,pleasedon'tuseit.\"
Then, somewherealongthe line,oneof them says,\"Ifwe
go ahead and useyour report,doesthat mean you won't go on
the show?\"
\"You saidit;/ didn't.\"
\"We'llcallyou back.\"
Another delay.
Actually, I hadn'tdecidedwhether I'd refuseto go on the
show, because I kept thinking it was possibleI couldundomy
mistake.When I thought about it, I didn'tthink I couldlegitimately
AFTERTHOUGHTS 159
tomorrow morning,and there'sbeen someobjectionby the
but we've decidedto fly
Thiokolengineers, do anyway\342\200\224what
you think?\"But instead,Mulloy saidsomething
like,\"All the
questions have beenresolved.\" Thereseemed tobesomereason
Afterthoughts why guys
level.
at the lower level didn't bringproblems up to the next
I invented a theory which I have discussed with a consider-
number of people,and many peoplehave explained
considerable to me
why it's wrong. But I don't remember t heir explanations, so I
cannotresisttellingyou what I think ledtothislackof commu-
Now that I've had moretime to think aboutit, I stilllikeMr. in NASA.
communication
Rogers,and I stillfeelthat everything'sokay. It's my judgment When NASA was trying to go to the moon,there was a great
that he'sa fine man.Over the courseof the commission I got to deal of enthusiasm: it was a goal everyone was anxiousto
appreciate histalentsand his abilities, and I have greatrespect achieve.They didn'tknow if they coulddo it, but they were all
for him.Mr. Rogershas a very good,smoothway abouthim,so working together.
I reservein my headthe possibility\342\200\224not as a suspicion, but as I have this ideabecauseI worked at Los Alamos,and I
an unknown\342\200\224that I likehim because he knew how to make me experienced the tensionand the pressure of everybodyworking
likehim.I preferto assume he'sa genuinelyfinefellow,and that together to make the atomic bomb. W hen somebody's having a
he is the way he appears.But I was in Washington longenough with the detonator\342\200\224everybody knows that it's a
to know that I can'ttell. problem\342\200\224say,
big problem,they'rethinking of ways to beatit, they'remaking
I'm notexactlysurewhat Mr. Rogersthinks of me.He gives suggestions, and when they hear about the solutionthey're
me the impression that,in spiteof my beingsucha painin the excited,becausethat means their work is now useful:if the
assto him in the beginning, helikesme very much.I may be detonatordidn'twork, the bombwouldn'twork.
wrong, but if he feelsthe way I feeltoward him,it'sgood. I figuredthe samething had goneon at NASA in the early
days:if the spacesuitdidn'twork, they couldn'tgo to the moon.
Mr. Rogers,beinga lawyer, had a difficultjob to run a So everybody'sinterested in everybody else'sproblems.
commission investigatingwhat was essentially a technical ques- But then,when the moonprojectwas over,NASA had all
With Dr.Keel'shelp,I think the technical
question.
part of it was thesepeopletogether: there'sa bigorganization in Houstonand
handledwell.But it struck me that therewere several fishinesses a bigorganization in Huntsville, notto mentionat Kennedy,in
associated with the big cheeses at NASA. Florida.You don'twant to fire peopleand sendthem out in the
Every timewe talkedto higherlevelmanagers, they kept streetwhen you'redonewith a big project,so the problemis,
saying they didn'tknow anything about the problemsbelow what to do?
them.We'regettingthiskind of thingagainin the Iran-Contra You have to convince Congress that there existsa projectthat
hearings, but at that time,thiskindof situation was new to me: only NASA can do. In orderto do so, it is leastit
necessary\342\200\224at
eitherthe guys at the topdidn'tknow, in which casethey should was apparentlynecessary in this exaggerate:
case\342\200\224to to exag-
have known, or they did know, in which casethey'relying to us. how economical
exaggerate
the shuttlewouldbe, to exaggerate how
When we learnedthat Mr. Mulloyhad pressureon often it couldfly, to exaggeratehow safe it would be, to
Thiokolto launch,we heard time after time that put
the next levelup exaggeratethe big scientificfacts that would be discovered.
at NASA knew nothingaboutit. You'dthink Mr. Mulloy would \"The shuttlecan make so-and-so many flightsand it'll cost
have notifieda higher-upduring this big discussion, saying such-and-such; we went to the moon,so we cando it!\"
somethinglike,\"There's a question asto whetherwe should fly Meanwhile,I would guess,the engineers at the bottomare
158 saying, \"No, no! We can't make that many flights. If we had to
160 WHAT DO YOU CARE WHAT OTHERPEOPLETHINK? AFTERTHOUGHTS 161
make that many flights,it would mean such-and-such!\" And, Therewere allkindsof questions we didn'tinvestigate. One
\"No, we can'tdo it for that amount of money, becausethat was this mystery of Mr. Beggs,the former directorof NASA
wouldmean we'd have to dothus-and-so!\" who was removedfrom hisjobpendingan investigation that had
Well, the guys who are trying to get Congress to okay their nothing to do with the shuttle;
h e was replacedby Graham
d
projects on't want to hear suchtalk. It's betterif they don't shortly before
the accident. it
Nevertheless, turned outthat, every
hear,so they canbe more \"honest\"\342\200\224they don'twant to be in day, Beggscameto hisoldoffice.Peoplecamein to seehim,
the positionof lying to Congress! So pretty soonthe attitudes althoughhe never talkedto Graham.What was he doing?Was
to
begin change: information fromthe bottom which is disagreeable\342\200\224 there someactivity stillbeingdirected by Beggs?
\"We'rehaving a problemwith the seals;we shouldfix it before From timeto timeI wouldtry to get Mr. Rogersinterested in
we fly suppressed by big cheeses
again\"\342\200\224is and middlemanag- investigating suchfishinesses. I said, \"We have lawyers on the
who say, \"Ifyou tellme aboutthe sealsproblems,
managers
we'llhave commission, we have company managers, we have very fine
to groundthe shuttleand fix it.\"Or, \"No,no, keepon flying, peoplewith a largerangeof experiences. We have peoplewho
becauseotherwise, it'll look bad,\"or \"Don'ttellme;I don't knowhow to get an answer outof a guy when hedoesn'twant to
want to hear aboutit.\" I don'tknow how to dothat.If a guy tellsme the
say something,
Maybe they don'tsay explicitly \"Don'ttell me,\"but they probabilityo f failure is 1 in 105,I know he'sftillof I
discourage communication, which amounts to the samething. don'tknow what'snatural in a bureaucratic
crap\342\200\224but
system.We oughta
It'snota question of what has beenwritten down,or who should get someof the big shotstogetherand ask them questions: just
tellwhat to whom; it'sa questionof whether, when you do tell likewe askedthe second-level managers l ike Mr. Mulloy, we
somebody aboutsomeproblem, they'redelighted to hearaboutit shouldask the first level.\"
and they say \"Tellme more\"and \"Have you tried such-and- He would say \"Yes,well,I think so.\"
such?\"or they say \"Well,see what you can do about it\" Mr.Rogerstoldme laterthat he wrote a letterto eachof the
is a completely
\342\200\224which differentatmosphere. If you try onceor big shots,but they repliedthat they didn'thave anything they
twice to communicate and get pushedback,pretty soonyou wanted to say to us.
decide,\"Tohellwith it.\"
Sothat'smy theory:becauseof the exaggeration at the top There was also the questionof pressurefrom the White
beinginconsistent with the reality at the bottom,communication House-
got slowedup and ultimately jammed.That'show it's possible It was the President's ideato put a teacherin space,as a
that the higher-ups didn'tknow. symbol o f the nation's commitment to education. He had pro-
the idea a year before,i n his Stateof the Union address.
The other possibility is that the higher-upsdid know, and proposed
Now, oneyear later,the Stateof the Unionspeechwas coming
they just saidthey didn'tknow. up again.It would be perfectto have the teacherin space,
I lookedup a formerdirectorof don'tremember
NASA\342\200\224I
talking to the President and the Congress. All the circumstantial
hisname is the headof somecompany in California.
now\342\200\224who
evidencewas very strong.
I thoughtI'd go and talk to him when I was ononeof my breaks I talkedto a number of peopleaboutit, and heard various
at home,and say, \"Theyallsay they haven'theard.Doesthat but I finally concluded that therewas no pressurefrom
make any sense?How doessomeonego about investigating opinions,
them?\" the White House.
Henever returned my calls.Perhapshe didn'twant to talk to Firstof all, the man who pressured Thiokolto changeits
the commissioner M r.
position, Mulloy, was a second-level manager. Ahead of
investigating higher-ups; maybe he had had time,nobodycouldpredictwhat might get in the way of a
enoughof NASA, and didn'twant to get involved.And because launch.If you imagineMulloywas told\"Makesure the shuttle
I was busy with so many otherthings,I didn'tpushit. fliestomorrow,becausethe President wants it,\"you'd have to
162 WHAT \320\225\320\256 YOU CARE WHAT OTHERPEOPLETHINK? AFTERTHOUGHTS 163
imaginethat everybodyelseat hislevelhad tobe there In otherfields,suchas business, it'sdifferent.Forexample,
are a lot of peopleat hislevel.To tellthat many peoplewould
told\342\200\224and
almostevery advertisement you see is obviouslydesigned,in
make it sureto leakout.Sothat way of putting on pressure was someway or another,to fool the customer: the print that they
very unlikely. don'twant you to readis small; statements t he are written in an
By the time the commission was over, I understoodmuch obscureway. It is obviousto anybody that the productis not
betterthecharacter of operations in Washington and in NASA. I beingpresented in a scientificand balanced way. Therefore,in
learned,by seeinghow they worked,that the peoplein a big the sellingbusiness, there'sa lackof integrity.
system likeNASA know what has to be done\342\200\224without being My father had the spiritand integrity of a scientist, but he
told. was a salesman. I rememberaskinghim the question \"Howcan
There was alreadya big pressure to keepthe shuttle flying. a man of integrity be a salesman?\"
NASA had a flight schedule they were trying to meet,just to He saidto me, \"Frankly,many salesmen in the business are
show the capabilities of NASA\342\200\224never mind whether the Presi- notstraightforward\342\200\224they think it'sa betterway to sell.But I've
was goingto give a speechthat night or not.So I don't
President triedbeingstraightforward, and I find it hasits advantages.In
believetherewas any directactivity or any specialeffort from fact,I wouldn'tdo it any otherway. If the customer thinks at all,
the White House.There was no needto do it, so I don'tbelieve he'll realizehe has had somebad experiencewith another
it was done. salesman, but hasn'thadthat kindof experience with you.Soin
I couldgiveyou an analogof that.You know thosesignsthat the end,severalcustomers will stay with you for a longtimeand
appearin the backwindows of automobiles\342\200\224those littleyellow appreciate it/*
diamondsthat say BABYON BOARD,and thingslikethat? You My father was not a big,successful, famoussalesman; he
don'thave to tellme there'sa baby on board;I'm gonnadrive was the salesmanager for a medium-sized uniform company. He
carefullyanyway! What am I supposed to do when I seethere's was successful, but not enormously so.
a baby on board:actdifferently?As if I'msuddenlygonnadrive When I seea congressman givinghisopinionon something,
more carefully and not hit the car becausethere'sa baby on I always wonderif it represents hisrealopinion or if it represents
board,when allI'm trying to do is not hit it anyway! an opinion that he's designed in orderto be elected. It seemsto
SoNASA was trying to getthe shuttleup anyway: you don't be a centralproblemfor politicians. So I oftenwonder:what is
have to say there'sa baby on board,or there'sa teacheron the relationof integrity to working in the government?
board,or it's important to get thisoneup for the President. Now, Dr.Keelstartedout by tellingme that he had a degree
in physics.I always assumethat everybody in physicshas
Now that I'vetalkedto somepeopleaboutmy experiences on integrity\342\200\224perhaps I'm naive about I must have asked
that\342\200\224so
the commission, I think I understanda few thingsthat I didn't him a question I oftenthink about:\"Howcan a man of integrity
understandso well earlier.Oneof them has to do with what I getalongin Washington?\"
saidto Dr. Keelthat upsethim somuch.Recently I was talking It's very easy to read that questionanotherway: \"Since
to a man who spenta lotof time in Washington, and I askedhim you'regettingalong in Washington,you can'tbe a man of
a particularquestion which, if he didn'ttake it right,couldbe integrity!\"
considered a grave insult,I wouldliketo explainthe question,
becauseit seemsto me to be a realpossibility of what I saidto betternow has to do with where
Another thing I understand
Dr. Keel. the ideacame from that coldaffects the O-rings.It was General
The only way to have realsuccessin science,the fieldI'm Kutyna who calledme up and said,\"I was working on my
familiar with, is to describe the evidence very carefully without what is the effect of coldon the
carburetor,and I was thinking:
regardto the way you feelit shouldbe.If you have a theory,you O-rings?\"
must try to explainwhat'sgoodand what'sbadaboutit equally. Well,it turns out that one of NASA's own astronauts told
In science,you learna kindof standardintegrity and honesty. somewherein the works of NASA,
him there was information,
164 WHAT DO YOU CARE WHAT OTHERPEOPLETHINK?
Introduction
It appearsthat there are enormous diflFerences of opinion asto the
probability o f a failure with lossof vehicle a nd of human life.*
The estimates range from roughly 1 in 100to 1 in 100,000. The
higherfigures come from working engineers, and the very low
figures come from management. What are the causes a nd conse-
consequences of this lack of agreement? Since1 part in 100,000
would imply that onecouldlaunch a shuttle eachday for 300
years expecting to loseonlyone,we couldproperlyask,\"What
is the causeof management's fantastic faith in the machinery?\"
We have alsofoundthat certification criteriausedin flight
readiness reviews oftendevelopa graduallydecreasing strictness.
The argumentthat thesameriskwas flown beforewithout failure
is oftenacceptedas an argument for the safety of accepting it
again. B ecause o f this, obvious weaknesses a re accepted a gain
and again\342\200\224sometimes without a sufficiently seriousattempt to
remedy them,sometimes without a flight delay because of their
continued presence.
Thereare severalsourcesof information: thereare published
including history modifications
criteriafor certification, a of in
the form of waivers and deviations; in addition,the recordsof
the flight readinessreviews for eachflight documentthe argu-
usedto acceptthe risksof the flight.Informationwas
arguments
little bit.
165
166 WHAT DO YOU CARE WHAT OTHERPEOPLETHINK? APPENDIX F 167
obtainedfrom directtestimonyand reportsof the rangesafety isnotvery clearwhat thisphrasemeans.Doesit mean it isclose
officer,LouisJ. Ullian,with respectto the history of successof to 1 or that it oughtto be closeto 1?They go on to explain,
solidfuel rockets.There was further study by him (aschairman \"Historically, thisextremely highdegreeof missionsuccesshas
of the Launch Abort Safety Panel,LASP) in an attempt to given rise to a differencein philosophybetweenmanned space
determinethe risksinvolvedin possibleaccidentsleadingto flight programsand unmanned programs;i.e., numerical proba-
radioactivecontamination from attempting to fly a plutonium usage versus engineeringjudgment.\" (These quotations are
from \"SpaceShuttle Data for Planetary MissionRTG Safety
probability
may be called\"early errors\"\342\200\224rockets flown for the first few The historyof the certification reviews
timesin which designerrorsare discovered and fixed.A more will not be repeatedhere (see other parts of the commission
reasonable figure for the mature rockets might be 1 in 50.With report),but the phenomenon of accepting sealsthat had shown
specialcare in selectingparts and in inspection, a figure below1 erosionand blowby in previousflightsis very clear.The Chal-
in 100might be achieved,but 1 in 1000is probablynot Challenger flight is an excellent example: there are severalreferences
attainablewith today'stechnology. (Sincethere are two rockets to previousflights;the acceptance and success of theseflights are
on the shuttle,theserocketfailure ratesmust be doubledto get taken asevidence of safety. Buterosionand blowby are notwhat
shuttlefailure ratesdueto SRBfailure.) the designexpected. They are warnings that something is wrong.
NASA officialsargue that the figureis much lower.They The equipmentis not operatingas expected, and therefore there
point out that \"sincethe shuttleis a manned vehicle,the is a dangerthat it can operatewith even wider deviations i n this
probabilityof mission successis necessarily very closeto 1.0\"It unexpected and notthoroughly understood way. The fact that this
168 WHAT \320\225\320\256 YOU CARE WHAT OTHERPEOPLETHINK? APPENDIX F 169
dangerdidnotleadto a catastrophe beforeisno guaranteethat it a stream of hotgasimpinged on the O-ringmaterial, and the heat
will not the next time,unlessit is completely understood. When was determined at the pointof stagnation (sofar, with reasonable
playing Russianroulette, the fact that the first shotgotoff safely physical,thermodynamical laws). But to determine h ow much
is of littlecomfortfor the next.The originand consequences of rubbereroded,it was assumed that the erosion varied as the .58
the erosion and blowby were notunderstood. Erosionand blowby powerof heat,the .58beingdetermined by a nearest fit. At any
did not occurequallyon all flights or in alljoints:sometimes rate,adjusting someother numbers, it was determined that the
there was more, sometimes less.Why not sometime,when modelagreedwith the erosion(toa depthof one-third the radius
whatever conditions determined it were right,wouldn'tthere be of the ring).There is nothingso wrong with this analysisas
stillmore,leadingto catastrophe? believingthe answer!Uncertainties appeareverywhere in the
In spite of thesevariationsfrom case to case, officials model.How strongthe gasstream might bewas unpredictable; it
behavedas if they understoodthem,givingapparently logical depended o nholes formed in the putty, Blowby showed that the
argumentstoeach citingthe 'success\" of previous
other\342\200\224often
*
ring might fail,even thoughit was only partially eroded.The
flights.Forexample,in determining if flight 51-Lwas safeto fly empirical formula was known to be uncertain, for the curve did
in the faceof ring erosionin flight 51-C, it was notedthat the not go directlythrough the very data pointsby which it was
erosiondepthwas onlyone-thirdof the radius.It had beennoted determined. Therewas a cloudof points,sometwice aboveand
in an experiment cutting the ring that cuttingit as deepas one sometwice below the fitted curve, so erosionstwice those
radiuswas necessary beforethe ringfailed.Insteadof beingvery predicted were reasonable from that causealone.Similar uncer-
concerned that variationsof poorlyunderstood conditions might uncertainties surrounded the otherconstants in the formula,et cetera,
reasonably createa deepererosionthistime,it was asserted there et cetera.When usinga mathematical model,carefulattention
was \"a safety factorof three.\" must be given to the uncertainties in the model.
Thisis a strangeuseof the engineer'sterm \"safety factor.\"
If a bridgeisbuiltto withstanda certainloadwithout the beams
permanently deforming,cracking,or breaking,it may be de- SpaceShuttleMain Engines (SSME)
designed for the materials usedto actually standup under three
timesthe load.This\"safety factor\"is to allow for uncertain 51-Lthe three spaceshuttle main
During the flight of the
excesses of load,or unknown extra loads,or weaknesses in the enginesa llworkedperfectly,even beginningto shut down in the
material that might have unexpected flaws, et cetera.But if the last momentsas the fuel supplybeganto fail.The question
expected loadcomesonto the new bridgeand a crack appearsin arises,however, as to whether\342\200\224had the enginesfailed,and we
a beam,thisa failureof the design.Therewas no safety factorat were to investigate them in as much detailas we did the solid
all,even though the bridgedidnot actually collapsebecausethe rocketbooster\342\200\224we would find a similarlack of attentionto
crackonly went one-thirdof the way through the beam.The faults and deteriorating safety criteria.In otherwords,were the
O-ringsof the solidrocketboosters were not designed to erode. organization weaknesses that contributed to the accidentconfined
Erosionwas a cluethat somethingwas wrong.Erosionwas not to the solidrocketboostersector,or were they a moregeneral
somethingfrom which safety couldbe inferred. characteristic of NASA? To that end the spaceshuttle main
Therewas no way, without full understanding, that onecould engines and the avionicswere both investigated. No similar
have confidence that conditions the next timemight not produce study of the orbiteror the external tank was made.
erosionthree timesmoreseverethan the time before.Neverthe- The engineis a much morecomplicated structure than the
officialsfooledthemselves into thinking they had such solidrocketbooster,and a great dealmoredetailedengineering
Nevertheless,
in
understanding confidence, spiteof thepeculiarvariations
and goesinto it. Generally,the engineering seemsto be of high
from caseto case.A mathematicalmodelwas made to calculate quality, and apparentlyconsiderable attention ispaidto deficiencies
erosion.This was a modelbasednoton physicalunderstanding and faults foundin engineoperation.
but on empirical it was supposed
curve fitting.Specifically, that The usualway that suchengines are designed (formilitary or
170 WHAT DO YOU CARE WHAT OTHERPEOPLETHINK?
completelyfractured bladea failure.With this definitionno computercontrol,and must be providedby the pilot,ostensibly
enginehas yet failed.The ideais that sincethere is sufficient for safety reasons.) Duringorbitalflight the computing system is
time for a crackto grow to fracture, we can ensurethat allis safe usedin the controlof payloads,in the displayof informationto
by inspecting allbladesfor cracks.If cracksare found,replace the astronauts, and in the exchangeof information with the
the blades,and if noneare found,we have enoughtime for a ground.It is evidentthat the safety of flight requires guaranteed
safemission.Thus,it is claimed, the crackproblemis no longer accuracy of this elaboratesystem of computerhardware and
a flight safety problem, but merely a maintenanceproblem. software.
This may in fact be true.But how well do we know that In brief, hardware reliabilityis ensuredby having four
cracksalways grow slowlyenoughso that no fracture can occur essentially independent identicalcomputersystems.Where pos-
in a mission? Threeengineshave run for longtime periodswith possible, eachsensor alsohas multiplecopies\342\200\224usually
four\342\200\224and
expectations
designedto guarantee a very safe vehicle.In such situations,
safety criteriaare altered with often apparently
subtly\342\200\224and
*Note for foreign readers: Christa McAuliffe, a schoolteacher, was to have been
the first ordinary citizen in symbol of the nation's commitment to
space\342\200\224a
Preface
181
THE VALUE OF SCIENCE 183
on a trip to Honolulu. In a Buddhisttemplethere,the man in
chargeexplaineda littlebit about the Buddhistreligionfor
tourists,and then endedhis talk by tellingthem he had some-
to say to them that they would never I have
The Value of Science* something forget\342\200\224and
never forgottenit. It was a proverbof the Buddhistreligion:
Toevery mailisgiven the key to the gatesof heaven;
the same key opensthe gates of hell.
What then,is the value of the key to heaven?It is true that if
we lack clearinstructions that enableus to determinewhich is
Fromtime to time peoplesuggestto me that scientists oughtto the gateto heaven and which the gateto hell,the key may be a
givemoreconsideration to socialproblems\342\200\224especially that they dangerousobjectto use.
shouldbe moreresponsible in considering the impactof science But the key obviouslyhasvalue:how can we enter heaven
on society. It seemsto be generallybelieved that if the scientists without it?
would only lookat thesevery difficultsocialproblems and not Instructions wouldbe of no value without the key. Soit is
spendso much time foolingwith lessvital scientific ones,great evidentthat,in spiteof the fact that it couldproduceenormous
successwouldcomeof it. horrorin the world,scienceis of value becauseit can produce
It seemsto me that we do think abouttheseproblems from something.
time to time,but we don'tput a full-timeeffort into them\342\200\224the
Another value of scienceis the fun calledintellectual enjoy-
reasonsbeingthat we know we don'thave any magicformula for which somepeopleget from readingand learningand
enjoyment
solvingsocialproblems,that socialproblemsare very much thinking aboutit, and which othersget from working in it. This
harder than scientific ones,and that we usually don'tget any- is an importantpoint,onewhich is not considered enoughby
anywhere when we do think aboutthem. thosewho tellus it is our socialresponsibility to reflecton the
I believethat a scientistlookingat nonscientific problems is impactof scienceon society.
just as dumb as the next when he talks about a Is this mere personalenjoyment of value to societyas a
nonscientific
guy\342\200\224and
matter, he soundsas naive as anyone untrained in whole?No! But it is alsoa responsibility to consider theaim of
the matter. Sincethe questionof the value of scienceis not a societyitself.Is it to arrange matters so that peoplecanenjoy
scientific subject,thistalk is dedicated to provingmy things?If so, then the enjoymentof scienceis as important as
anything else.
point\342\200\224by
example. But I wouldlikenotto underestimate the value of the world
The first way in which scienceis of value is familiar to
everyone.It is that scientificknowledgeenablesus to do all view which is the resultof scientific effort.We have been
kindsof thingsand to make allkindsof things.Of courseif we ledto imagineallsortsof thingsinfinitely more marvelous than
make goodthings,it is notonlyto the creditof science; it is also the imaginings of poetsand dreamersof the past.It showsthat the
to the creditof the moralchoicewhich ledus to goodwork. imaginationof nature is far, far greaterthan the imagination
Scientific knowledgeis an enablingpowerto do eithergoodor of man. Forinstance, how much moreremarkableit isfor usallto
it doesnot carry instructions on how to use it. Such be of us upside
stuck\342\200\224half a mysteriousattractionto a
down\342\200\224by
by what onedoes with it. than to be carriedon the backof an elephant supportedon a
tortoiseswimming in a bottomless sea.
negated
longago beenreplaced.
Growingin sizeand complexity To notethat the thing I callmy individuality is only a pattern
living things
massesof atoms or dance,that is what it meanswhen onediscovers how longit
DNA, protein
takesfor the atomsof the brain to be replaced by otheratoms.
The atomscomeinto my brain,dancea dance,and then go
dancinga pattern ever more intricate. are always new atoms,but always doingthe same
out\342\200\224there
Outof the cradle dance,remembering what the dancewas yesterday.
ontodry land When we readaboutthisin the newspaper, it says \"Scientists
here it is say this discoverymay have importance i n the searchfor a cure
standing: for cancer.\"The paperis only interested in the useof the idea,
atoms with consciousness; not the ideaitself.Hardly anyone can understandthe importance
matter with curiosity.
Stands at the sea,
of an idea, it is so remarkable. Exceptthat, possibly,some
wondersat wondering:I
childrencatchon. And when a childcatcheson to an idealike
a universeof atoms that, we have a scientist.It is toolate*for them to getthe spirit
an atom in the universe. *I would now say, \"It is late\342\200\224although not too late\342\200\224for them to get the spirit...\"
136 WHAT DO YOU CARE WHAT OTHERPEOPLETHINK?
THE VALUE OF SCIENCE 187
when they are in our universities, so we must attempt to explain to the good.Yet there are somepatientlyworkingtoday to create
theseideasto children. great plaguesand poisonsfor usein warfare tomorrow.
I wouldnow liketo turn to a third value that science has.It is Nearly everyone disiikeswar. Our dream today is peace.In
a littleless direct,but not much.The scientisthas a lot of peace,man can developbestthe enormous he seems
possibilities
experience with ignorance and doubtand uncertainty, and this to have.But maybe future men will find that peace,too,can be
experience is of very greatimportance, I think.When a scientist goodand bad.Perhapspeaceful men will drink outof boredom.
doesn'tknow the answer to a problem,he is ignorant.When he Then perhapsdrink will becomethe great problemwhich seems
hasa hunch as to what the resultis, he is uncertain. And when to keep man from gettingall he thinks he shouldout of his
he is pretty darn sureof what theresultis goingto be, heis still abilities.
in somedoubt.We have foundit of paramount importance that
in orderto progress we must recognize our ignoranceand leave Clearly,peaceis a great are sobriety,material
force\342\200\224as
the great progress which is the fruit of freedomof thought,to Baudoin, Kingof Belgium,60
proclaim the value of thisfreedom;to teachhow doubtis notto AmericanAssociationofPhysics bearingspalling,172
be fearedbut welcomedand discussed;and to demandthis Teachers, 50-52 Beggs,JamesF. (administrator
freedomas our duty to allcominggenerations. Apollo accident,147 of NASA), 161
archeology,Greek, Bell
68\342\200\22470 24
TelephoneLaboratories,
Armstrong, Neil, 85, 87, 88, Berkeley,118
90,108,143-144, 148 Besselfunctions,40
assembly crews Bethe,H ans,30-31, 72
management view of, Bethe,Henry, 72, 74n
124-125 Blondel,Andre,105
workers'views of job, blowby, O-ring,94, 102,
125-128 169
167-168,
189
190 WHAT DO YOU CARE WHAT OTHERPEOPLETHINK? INDEX 191
Bohr,Niels,60 costs engineering judgment,135n, FederalAviation Administration,
Boisjoly,Roger, 119 of modifyingprocedures, 126 167 seeFAA
o f
bottom-updesign, engines, of replacing software,1 76 estimates of enginefailure Fermi,Enrico,30-31
170 of top-downdesign,170 probability,172 ferrite-corecomputers, 176
of shuttlesoftware, 176 ofupdating shuttle computers, estimates of shuttlefailure Feynman, Arlene,13,
Bragg,William, 61 probability,134-135,
15\342\200\22417,
142 18-35
Brussels(Belgium), 59-63 counting 138 Feynman, Carl,63n,64n,70,
bureaucracy,66 and measuringtime, 36\342\200\22440 Eratosthenes, 70 73,73n
personal reactionsto, 79-80 patternsfor, 38-39 erosion,O-ring,82,83f,94, Feynman,Gweneth,
reportpreparation, 104-105Covert,EugeneE., 88, 112, 96f, 102,167-169 62n,79, 80, 113-114
53\342\200\22458,
59-63 Nicholas(Nick),
Metropolis,
high-pressure fuel turbopump 128n from Warsaw, 6\320\244-67 29,32
(HPFTP),88 KennedySpaceCenter,77, 90, from Henry Bethe, MissionPlanningand
reliabilityof, 171 115-129, 137 from Warsaw, 7\320\244-75 Operations group,131
flaws in, 171 Kingsbury, James E., 132 Lewis,Sinclair,17 7, 19,20, 73
high-pressureoxygenturbopump Kissinger, Henry, 81 Lifer,CharlesE. (JPL),84 Mobiusstrip,16-17
\320\234\320\223\320\223,