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Gerontological

Nursing Competencies
and Standards
of Practice 2010
375 West 5th Ave, Suite 201
Vancouver, BC V5Y 1J6
web site: www.cgna.net

(c)2010 Canadian Gerontological Nursing Association (CGNA). All rights reserved. No part of this
Production of this resource has been made possible through a financial
publication may be reproduced in any form or by any means, except as permitted by CGNA. This pub-
lication may not be used contribution from Health
for commercial Canada.
purposes. The views
Requests toexpressed herein for
the publisher do not
permission should
be addressed to CGNA, c/o Malachite Management Inc., 375 West 5th Avenue,
necessarily represent the views of Health Canada. Suite 201, Vancouver,
BC V5Y 1J6.

ISBN: 978-0-9865668-0-6

Production of this resource has been made possible through a financial contribution from Health
Canada. The views expressed herein do not necessarily represent the views of Health Canada.

Page 2
PREFACE
The face of gerontological nursing in Canada is evolving and changing in accordance with demographic impera-
tives and the growth of evidence-informed nursing knowledge. These standards are meant to reflect current
knowledge and understanding of our discipline, and are, as a consequence, conditional, dynamic and subject to
change because of the influence of social, cultural, economic and political environments of health care.

The Canadian Gerontological Nursing Association (CGNA) responds to evolving change as a partner in the
health care system with older adults and recognizes that health is a provincial/territorial partnership with the
federal government. CGNA is a special interest group of the Canadian Nurses Association and contributes to the
health care system by:

promoting high standards of gerontological nursing practice,


providing education programs in gerontological nursing,
participating in affairs that promote the health and wellness of older adults,
enhancing networking opportunities for all nurses,
conducting and promoting gerontological nursing research,
participating in knowledge translation activities such as disseminating gerontological nursing research
findings, and by
advocating the views of CGNA to government, educational, professional, and other appropriate bodies.

The mission of CGNA is to address the health of older Canadians and the nurses who participate with them in
health care. CGNA is a federation consisting of gerontological nursing groups from British Columbia, Alberta,
Saskatchewan, Manitoba, New Brunswick, Prince Edward Island, Newfoundland and Labrador, and Nova Scotia.
Individual members are also represented in Quebec, Ontario and the North West Territories.

The vision of CGNA is to promote excellence in gerontological nursing through leadership, knowledge, and
scholarship.

Acknowledgment
The CGNA standards have a long history (See Appendix A). This work is a continuation of work that has been
evolving since 1996. The current review and revision began with a membership request at the 2007 AGM,
which was subsequently approved by the CGNA executive and board in the fall of 2008. The 2010 Canadian
Gerontological Nursing Standards and Competencies is the culmination of effort received from many people.
Many people must be acknowledged for their contributions. We begin with the Gerontological Nursing Stan-
dards working group (GNS-WkG). This group was established in March 2009. Membership for the GNS-WkG
consisted of CGNA members and representatives from National Initiative for Care of the Elderly (NICE).

Working group members were:

CGNA Provincial Presidents/Designates/Members

Gloria Connolly and Sohani Welcher Nova Scotia


Heather Hutchinson British Columbia
Ruth Graham and Helle Tees Alberta
Dawn Winterhalt Saskatchewan
Dawn Fenton New Brunswick
Mary Mac Swain and Anna Enman Prince Edward Island
Page 3
Annette Morgan Newfoundland and Labrador
Bonnie Hall - Ontario

National Initiative for Care of the Elderly (NICE) representatives

Dr. Kathy McGilton and Dr. Lorna Guse

We must also acknowledge the contributions of:

Canadian Nurses Association (CNA)

Lucie Vachon Nurse Consultant, CNA Certification Program

International Collaborators

Dr Judith Hertz and Susan Carlson President NGNA (United States)


Dr. Gwi-Ryung Son Hong KGNS (Korean Gerontological Nursing Society)

To ensure the relevance of the new standards and competencies an external review was conducted by invit-
ing experts across the country to provide a critical analysis of the document content. We are grateful to the
following external review panel:

External Review Panel


Deborah Vandewater Nova Scotia
Julie Langlois - Ontario
Julie Doyon British Columbia
Carla Wells Newfoundland and Labrador
Lori Schindel-Martin - Ontario
Anne Stephens - Ontario
Mollie Cole - Alberta
Kathleen Hunter - Alberta
Lynn McCleary - Ontario

We would also like to recognize the contributions made by our research assistants, administrative support,
and the guidance we received from current and previous CGNA executive members :
Mr. Richard Littleton: Graduate Student, University of Alberta
Ms. Cheryl Silveira: Graduate Student, University of Toronto
Ms. Sharon Leung: CGNA Administrative Manager Malachite Management Services
Ms. Beverley Laurila: CGNA President and other 2009-2010 executive members: Denise Levesque, Sandi
Hirst, Cheryl Knight

Many people from across Canada have provided wisdom and insight to ensure that gerontological nursing is
represented by a specialized body of knowledge. Thank you everyone.

Sincerely,

Dr. Belinda Parke Co-Chair


Dr. Diane Buchanan Co-Chair
Page 4
TABLE OF CONTENTS
PREFACE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Acknowledgement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

TABLE OF CONTENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

SECTION ONE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Assumptions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Beliefs about Gerontological Nursing . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Conceptual Framework. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

SECTION TWO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
STANDARD I: PHYSIOLOGICAL HEALTH. . . . . . . . . . . . . . . . . . . . 9
STANDARD II: OPTIMIZING FUNTIONAL HEALTH . . . . . . . . . 9
STANDARD III: RESPONSIVE CARE . . . . . . . . . . . . . . . . . . . . . . . . . 10
STANDARD IV: RELATIONSHIP CARE. . . . . . . . . . . . . . . . . . . . . . . 11
STANDARD V: HEALTH SYSTEM . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
STANDARD VI: SAFETY AND SECURITY . . . . . . . . . . . . . . . . . . . . 12

REFERENCES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

APPENDIX A: HISTORY OF CGNA STANDARD DEVELOPMENT. . . . 14

APPENDIX B: GLOSSARY OF TERMS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

APPENDIX C: DEFINITIONS OF ROLES. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

RESOURCES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Bibliography list. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Internet sources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

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SECTION ONE
Assumptions

Assumptions that underpin the Gerontological Nursing Standards:

1. Competencies are bound to the scope of practice held by different categories of nurses regulated by their
Canadian jurisdiction. For example, Registered Nurses are regulated by each Canadian province and territory
as set forth by the Canadian Nurses Association.
2. All gerontological nurses (Registered Nurses, Licensed and Registered Practical Nurses, and Registered Psy-
chiatric Nurses) work within their regulated scope of practice.
3. Gerontological nursing practice standards are the minimum considerations taken by the gerontological
nurse to facilitate the health of older people.
4. Gerontological nurses practice in a manner that incorporates normal age related changes in a socially con-
structed and culturally sensitive manner.
5. Gerontological nurses demonstrate leadership, and direct their attention toward promotion, prevention,
maintenance, rehabilitation and the palliation of health related issues to address the functional needs, abilities,
and expectations of older people and their family members.
6. Gerontological nurses practice in a variety of contexts but always adhere to a set of values that are included
in the Canadian Nurses Association code of ethics.
7. The role of the gerontological nurse is influenced by a number of factors (e.g., legal dimensions, legislative
authority, client rights, current social and political trends, growth of specialization and professional organiza-
tions that require inter-sectoral collaborations).
8. Gerontological nurses work in a variety of roles and in their practice apply theoretical knowledge of aging
(e.g., Developmental theory, Eriksons stages of psychological development, critical age-related stress theory,
relationship care theory).
9. Selected standards are in keeping with CNA Gerontological Certification requirement that specialty skill,
knowledge, attitude, judgment, and behavior be represented in each standard and competency.
This document has been prepared in collaboration with National Initiative for the Care of the Elderly (NICE),
funded by the Networks of Centres of Excellence, Health Canada. NICE is an initiative focused on: the de-
velopment and maintenance of optimal well-being of older adults, improving and enhancing education and
training, and achieving high standards in the delivery of health and social care. As a corporate structure of
NICE, the curriculum subcommittee identified core interprofessional competencies for undergraduates. The
CGNA standards and NICE competencies were integrated to develop a comprehensive list of requirements for
gerontological nurses. The gerontological nurse will assume multiple roles while working with older adults
(e.g., clinician, collaborator) when implementing the standards and competencies. Refer to Glossary of Terms
for key definitions (See Appendix B) and role definitions endorsed by CGNA (See Appendix C).

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Beliefs about Gerontological Nursing
We believe each older person is unique. Each person has values, goals, strengths, limitations, rights and
responsibilities. Each person develops within a society; and influences and is influenced by societal atti-
tudes, culture, spiritual beliefs and the environment.

We believe in the older persons right to dignity and privacy.


We believe that the older person has abilities and limitations which influence expectations, life satisfac-
tion and needs.
We believe in the older persons right to make informed choices and we advocate for the fulfillment of
those decisions.
We believe that families and friends play a central role in the life of the older person.
We believe that gerontological nursing is an area of specialization.
We believe that gerontological nurses practice in collaboration with other team members.
We believe that gerontological nursing care should reflect research and/or evidence-based practice.
We believe that a conceptual framework is the foundation for gerontological nursing standards.
We believe that registered nurses, and specifically gerontological nurses, practice in accordance with the
provincial, territorial, and national standards of nursing practice and the Canadian Nurses Association
Code of Ethics.
We believe that the health care system, including gerontological nursing practice, supports client out-
comes.

Conceptual Framework
Gerontological nursing is a dynamic interaction between the client and nurse to achieve health and
wellbeing. The client and the nurse both contribute to the interaction. Clients bring their unique experi-
ences, personal knowledge and expertise about themselves whereas nurses bring their specific body of
knowledge of gerontology and geriatrics, their skills and the art and science of nursing. The historical
and current social and cultural climates, political influence and values of the community and society also
influence the interaction.

CLIENT

The client of Gerontological Nursing is the older person. Clients may also be families, groups, aggregates,
or communities. Clients should be viewed within the biological, psychological, social, cultural, develop-
mental and spiritual dimensions of a total life experience. The older person is a unique individual with
values and beliefs, strengths and limitations, and rights and responsibilities. The definition of "an older
person" varies from person to person, and culture to culture; therefore, the client of gerontological nursing
is determined by the client's and society's definition of old age.

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NURSING

Nursing is both an art and a science. It uses a unique body of knowledge to guide the professional practice
of nurses. Nursing is based on a code of ethics. Professional nursing practice is based on provincial and
federal standards of practice for clinicians, educators, researchers, and administrators.

Gerontological nursing adds a specialized and expanding body of knowledge of gerontology and geriatrics
to general nursing practice. In gerontological nursing practice, nurses collaborate with clients to promote
well-being, optimize functional abilities, and act as advocates for clients. Research findings are incorpo-
rated through the application of theory and evidence based nursing therapeutics to meet clients goals and
expected outcomes. Gerontological nurses identify clinical questions and conduct research so that nursing
practice continues to expand beyond the boundaries of tradition.

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SECTION TWO to feed) in consideration of older adult abilities and
wishes.
Identifying older adults use of prescription medica-
(Adapted from Iowa Intervention Project 1992;
tions, over-the-counter medications, herbal remedies
CGNA Standards 1996; Gerontological Nursing As-
and complementary and alternative therapy; and using
sociation (Ontario) 2004; American Nurses Associa-
established criteria for assessment and management of
tion, 2001; The John A Hartford Foundation Insti-
polypharmacy.
tute for Geriatric Nursing, 2000).
Identifying factors associated with increased risks
Practice standards describe the appropriate thera- specific to physiological complications (i.e. cardiovas-
peutic health promotion, prevention, maintenance, cular disease, renal disease, diabetes, thromboembolic
rehabilitation or palliation activities of gerontologi- disease and neuropsychiatric disorders) and recom-
cal nurses to facilitate client health. mending a management plan that minimizes the risks
for adverse outcomes. Collaborating with others to
STANDARD I: include complementary and integrative health care
practices on health promotion and symptom manage-
PHYSIOLOGICAL HEALTH
ment for older adults.
Definition: Gerontological nurses assist clients to Identifying and managing bowel and genital urinary
maintain homeostatic regulation through assessment functions with most appropriate intervention (e.g.
and management of physiological care to minimize prompting approaches to voiding, implementing regu-
adverse events associated with medications, diagnostic lar toileting, selecting appropriate adaptation devices,
or therapeutic procedures, nosocomial infections or avoiding catheterizations,).
environmental stressors.
STANDARD II:
As a specialty, Gerontological Nurses address:
OPTIMIZING FUNCTIONAL HEALTH
Bodily systems (e.g., Neurological status, Respira-
tory status, Integument, Thermoregulation, Cardio- Definition: Gerontological nurses promote older
vascular status) adults to optimize functional health that includes an
Acute illness and chronic health conditions integration of abilities that involve physical, cognitive,
Electrolyte and acid base balance psychological, social, and spiritual status (AACN &
Medication management Hartford, 2000).
Bowel and bladder functions
As a specialty, Gerontological Nurses address:
This requires competence (skill, knowledge, attitude,
judgment, and behaviors) in the following: Geriatric syndromes
Mobility requirements
Understanding and consideration of normal age re- Rest/sleep, activity and exercise
lated physiological changes. Nutritional support
Analyzing, selecting, and administering valid, reliable Physical comfort
assessment/diagnostic/screening tools. Independence in different living environments and
arrangements
Completing a nursing history and physical examina-
tion when there is a change in health status , setting,
or medical condition (e.g. peri/post operative status,
acute illness and chronic health conditions).
Supporting nutrition/fluid balance (e.g. difficulty
with chewing and swallowing, alterations in hunger
and thirst, inability to self-feed and capacity of others
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This requires competence (skill, knowledge, attitude, Assessing endurance capacities of older adults in
judgment, and behaviors) in the following: supportive living arrangements, including appropriate
use of technology and assistive devices to promote and
maintain optimal function, independence and safety.
Recognizing and utilizing assessment approaches that
specifically address geriatric syndromes (e.g. falls, in-
continence, delirium, deconditioning, frailty, pressure STANDARD III:
ulcers) common to care needs of older adults. RESPONSIVE CARE
Managing geriatric syndromes common to older
adults, and the complex interaction of acute and Definition: Gerontological nurses provide responsive
chronic co-morbid conditions common to older adults care that facilitates and empowers client independence
(e.g. cancer, depression, hip fracture, influenza and through life course changes. A responsive care ap-
stroke). proach recognizes that certain behaviors are not neces-
sarily related solely to pathology, but instead may be
Assesses to distinguish the clinical presentations related to circumstances within the physical or social
of delirium, dementia, and depression (3Ds) using environment surrounding well older persons and those
validated and reliable screening tools and involving the with dementia, and maybe an expression of unmet
inter-disciplinary team in care planning and manage- need (Wiersman & Dupuis, 2007).
ment.
Implementing falls prevention protocols, employing As a specialty, Gerontological Nurses address:
a valid and reliable measure of fall risk assessment,
and by promoting least restraint approaches in injury Behavior and cognitive therapy
prevention programs. Communication challenges
Applying evidence-based standards/best practice Educational needs
guidelines to promote health promotions activities Coping and grieving
(e.g., rest/sleep, activity and exercise in older adults). Psychological comfort
Advanced care planning
Performing assessment of older adults through the
use of valid and reliable tools in the domains of physi- This requires competence (skill, knowledge, attitude,
cal health and illness conditions, functional ability, judgment, and behaviors) in the following:
cognitive ability, mental health, and psychological
function including social support system and life
course changes. Recognizing that all behavior has cultural meaning
and viewing behavior within contextual issues that are
Recognizing vulnerability and risk for adverse out- specific to aging (e.g., in an attempt to communicate ,
comes related to aging and social changes, while also dementia situations, aphasia in stroke, depression due
reinforcing strengths and abilities. to loss of long term partner).
Planning appropriate intervention to promote func- Recognizing changes (e.g. sensory, cognitive) that af-
tion in response to change in activities of daily liv- fect communication with older adults and using com-
ing (ADL) and instrumental activities of daily living munication strategies to meet clients needs for optimal
(IADL). communication ability.
Completing pain assessment and management as a Assessing barriers (e.g. drug interactions, demen-
crucial component of health care, which includes the tia, delirium, disease states, depression) that impact
implications of depression, anxiety, fear, fatigue, and clients understanding of information, ability to follow
cognition. directions and make needs known, and demonstrat-
Completing pain assessment for cognitively impaired ing familiarity with adaptive devices (e.g. hearing aid,
clients using valid and reliable self-report instruments listenator).
and/or observations of client behaviors (e.g. agitation,
withdrawal, vocalizations, and facial response/grimac-
es) and intervening as appropriate.
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Assessing with appropriate clinically relevant tools their level of stress in providing care to older adults
such as: mental status (e.g. Mini Mental Status Exam- and collaborating toward best outcomes.
ination-MMSE), delirium (e.g. Confusion Assessment
Method-CAM) and depression (e.g. Geriatric Depres-
sion Scale-GDS). Assessing family knowledge and skills to draw on
their own abilities and resources for self-care and
Addressing health-related learning needs and devel- health promotion.
oping, implementing and evaluating learning plans to
accommodate changing cognitive and sensory changes Facilitating communication between families and
(e.g., font and letter size; additional learning time to older adults transition across and between home, hos-
process information; ambient light adjustments). pital, home care services, and nursing home utilizing
communication technologies (e.g. tele-health, com-
Supporting those who are dealing with dying, death puter, digital speakers, and adaptive devices).
and grief of a loved one.
Promoting quality end-of-life care for older adults, Assisting family caregivers to reduce their stress levels
including pain and symptom management, advanced and maintain their own mental and physical health.
care planning, and support of families. Facilitating and recognizing the benefits of interpro-
fessional care in linking older adults and their families
to community organizations, policy makers, and the
STANDARD IV: public to meet the needs and issues of the growing ag-
RELATIONSHIP CARE ing population.
Promoting team problem-solving, decision mak-
Definition: Gerontological nurses develop and pre-
ing and intra-professional collaboration by jointly
serve therapeutic relationship care. Relationship-cen-
assessing outcomes of care; planning interventions;
tered care is an approach that recognizes the impor-
implementing new strategies; evaluating the impact on
tance and uniqueness of each health care participants
older adults, families and team members; facilitating
relationship with every other, and considers these
continuity of care; and developing new and innovative
relationships to be central in supporting high quality
working relationships.
care, a high-quality work environment, and superior
organizational performance (Saffron, Miller & Beck- Using decision-making tool resources, communica-
man, 2006). tion strategies, and making appropriate referrals, in
collaboration with interdisciplinary members, in order
As a specialty, Gerontological Nurses address: to provide counseling related to the needs and abilities
of older adults and their families in making complex
Therapeutic nurse client and family relations decisions that arise with aging.
Interprofessional relationships Communicating effectively, respectfully, and compas-
Health and welfare of family members sionately with older adults and their families (e.g..,
Consistent care needs considering special features of cognitive impairment,
Respect client preferences ageism, hearing impairments, and literacy).
Ethical issues
Facilitating in collaboration with interprofessional
This requires competence ((skill, knowledge, attitude, resources, group interventions with older adults and
judgment, and behaviors) in the following: their families (e.g. bereavement groups, reminiscence
groups).

Assuring participation of older adults and their Appreciating the influence of attitudes, roles, lan-
families in decision making (e.g. advance care plan- guage, culture, race, religion, gender, and lifestyle on
ning, health care proxy, informed consent, elder abuse how families and assistive personnel provide long-term
reporting, legal guardianship, wills, and Do-Not-Re- care.
suscitate orders). Assessing and respecting need for intimacy, sexual
Assessing family knowledge, skills, and needs, and orientation, and gender identity.
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Mediating situations of conflict between older adults Representing the older adult as requested and when
and their family members by balancing client autono- the older adult is not able to advocate for self in discus-
my and safety decisions. sions of care, preferences for care and decisions related
Understanding the principles of capacity, informed to care within the health care team and the organiza-
consent and ensuring procedures for voluntary consent tion.
or proxy decision making that arise from aging issues. Respecting and promoting older adults rights to dig-
nity and self-determination within the context of the
law and safety concerns.
STANDARD V:
Identifying that older adults may be at risk in relation
HEALTH SYSTEM
to their right to privacy and information.
Definition: Gerontological nurses are aware of eco- Advocating for health care services that will enhance
nomic and political influences by providing or facilitat- care within the organization and society.
ing care that supports access to and benefit from the
health care delivery system. Systems to support and STANDARD VI:
sustain practice changes should be in place, including SAFETY AND SECURITY
ongoing education, policies and procedures and job
descriptions (Crandall, White, Schuldheis & Talerico, Definition: Gerontological nurses are responsible for
2007). assessing the client and the environment for hazards
that threaten safety, as well as planning and interven-
As a specialty, Gerontological Nurses address: ing appropriately to maintain a safe environment (Pot-
ter & Perry, 2009).
Environmental support services for the delivery of
care As a specialty, Gerontological Nurses address:
Inter-relationships between client/family and the
healthcare system Risk reduction and monitoring of risk over time
Advocating for the client and healthcare system Self-care (immunizations, accident prevention)
Advocating for the older person and family
This requires competence (skill, knowledge, attitude,
judgment, and behaviors) in the following: This requires competence (skill, knowledge, attitude,
judgment, and behaviors) in the following:
Analyzing the effectiveness of community resources
in assisting older adults and their families to retain Intervening to eliminate or minimize the use of physi-
personal goals, maximize function, maintain indepen- cal, chemical, and environmental restraints (e.g. alter-
dence, and live in the least restrictive environment. nate strategies to prevent falls, to prevent treatment
Identifying and evaluating the accessibility, avail- interference, and to manage agitated and/or combative
ability, and affordability of health care for older adults behavior).
to promote their goals; maximizing function, desired Using established criteria to identify elder abuse
level of autonomy and independence and their living and follow standards of care to recognize and report
in the least restrictive environment. mistreatment (e.g., physical, financial, sexual, neglect,
Forming partnerships with older adults, their families emotional, and social).
and communities, to achieve mutually agreed upon Preventing or reducing common risk factors that con-
health outcomes and transition through the system. tributes to functional decline, impaired quality of life,
Identifying gaps, barriers, and fragmentation in the and excess disability in older adults.
health care system and applying evaluation and re-
search findings to improve the health care system in
achieving intended outcomes for older adults and their
families.
Page 12
Performing interventions (i.e. screening, immuniza-
tion, risk-assessment) to promote health and optimal
care, enhance quality of life, prevent disease, injury and
excess disability, maximize function, maintain desired
level of autonomy and independence, promote reha-
bilitation, and provide palliative care to older adults.
Facilitating older adults active participation in all
aspects of their own health care (i.e. access to informa-
tion, right to self determination, right to live at risk,
access to information and privacy).

REFERENCES

American Association of Colleges of Nursing (AACN) & The John A. Hartford Foundation Institute for Geriatric
Nursing. (2000). Older Adults: Recommended Baccalaureate Competencies and Curricular Guidelines for Geri-
atric Nursing Care [pdf]. Retrieved July 28, 2009 from http://www.aacn.nche.edu/Education/pdf/Gercomp.pdf

Crandall, L.G., White, D.L., Schuldheis, S., & Talerico, K.A. Initiating Person-Centered Care Practices in Long-
term Care Facilities. Journal of Gerontological Nursing, 2007, 33(11), 47-56

Potter, P.A. & Perry, A.G. (2009). Canadian Fundamentals of Nursing (4rd eds.). Canada: Mosby Elsevier.

Saffron, D.G., Miller, W., & Beckman, H. Organizational dimensions of relationship-centered care theory, evi-
dence, and practice. Journal of General Internal Medicine, 21 (1): 9-15.

Wiersman, E., & Dupuis, S. (2007). Managing responsive behaviors. Canadian Nursing Home, 18 (2): 17-22.

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APPENDIX A
History Of CGNA Standard Development
Before 1989, although individual provincial associations of Gerontological Nursing had developed standards, the
Canadian Gerontological Nursing Association Standards had not yet been established. In 1989, at the Annual
Meeting, CGNA members accepted the Gerontological Nursing Association (Ontario) Standards of Gerontologi-
cal Nursing (1987) as the Canadian Gerontological Nursing Association National Standards. A mechanism for
ongoing examination of the CGNA standards was to be developed and reported at the 1991 Annual Meeting.
A Standards Task Force was appointed by the executive to make recommendations for changes to ensure the
standards reflected National Gerontological nursing practice. Using the CNA Standards of Nursing Practice as a
framework, a new Draft of Canadian Gerontological Nursing Standards was proposed at the 1991 annual meet-
ing by the task force.

A conceptual framework provides the foundation upon which the unique boundaries of gerontological nurs-
ing can be identified through standard statements. M. McGee RN, PhD (Nursing) developed a Conceptual
Framework for Gerontological Nursing (1991, 1994). Dr. McGee offered her work to the Standards Task Force.
The membership of the CGNA endorsed the revised conceptual framework through a mail survey in 1994. The
CGNA Conceptual Framework does not preclude the use of other frameworks. It supports the concept of plural-
ism in theory. More than 50% of the membership responded positively to the first draft of the conceptual frame-
work.

Further development of the draft standards continued until the 1993 Annual Meeting, when the membership re-
quested more input into the process of standards development prior to acceptance. A new task force was formed
by the executive to prepare a second draft statement on National Standards to be presented at the 1995 Annual
Meeting.

To quote from the first task force report:

As the specialty of gerontological nursing evolves and CGNA continues its commitment to the promotion of quality
nursing care for older individuals, there will be a need for ongoing refinement of these standards and further delin-
eation of the scope, levels and specificity and uniqueness of the practice of gerontological nursing.

Standards continued to evolve and are built upon the work of those many individuals who assisted with the
former provincial standards and drafts of our Canadian Standards. Standards Task Force Members appointed
in 1989 were: Barbara Brown, Chairperson; Hebina Hood; Cheryl McCulloch; and Dorothy Wasson. Standards
Task Force Members appointed in 1991: Sandi Hirst, Chairperson; Nancy Bol; and Betty Riberio.

In 1993, Deb Vandewater and team presented a set of standards to the membership. The membership recom-
mended a new direction for the standards. The executive appointed Bonnie Hall, Julie Doyon, Carla Wells, and
Jean Benton. In order to include the members in the process, surveys were distributed through provincial presi-
dents or their delegates to better reflect the views of nurses across Canada. Focus groups were organized at the
Biennial conferences to discuss the content of the standards. The Standards were published in 1996.

In 2001, Bonnie Hall recommended a review of the standards. Members at the biennial meeting recommended
continuing with the 1996 Standards. In 2007, the membership identified a need to review and refine the existing
standards to reflect the current and future Gerontological nursing practice in Canada.

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APPENDIX B
Glossary Of Terms

For the purpose of these standards, we distinguish curriculum, objectives, competence, competencies, and core
competency. These definitions are drawn from numerous resources that include: National Initiative for the Care
of the Elderly (NICE), Canadian Nurses Association (CNA), and the College and Association of Registered
Nurses of Alberta (CARNA) Continuing Competence Program:

Curriculum is the means by which educational institutions achieve planned objectives and competencies. This
includes resources, formats and venues.

A Learning Objective is the knowledge, skill, or attitude that should result from the delivery of curriculum.
Learning objectives may be broad and inclusive.

Competence is the ability to apply knowledge, skill, abilities, and judgment needed for safe gerontological nurs-
ing practice in any setting or roles denoted below.

Competencies are gerontologically specific knowledge, skill, attitude, judgment, and behavior, which is reflected
in the content of each standard to ensure that safe and ethical nursing care is provided to older people and their
significant family members or caregivers.

A Core Competency is a discrete ability derived from a learning objective. A Core competency is a minimum
expectation. Ideally, it should be observable in the context of real application.

Evidence Based Practice/Best Practice Guidelines recognizes that evidence-based practice incorporates knowl-
edge generation, synthesis, transfer and adoption. In providing care to older adults, the best results will be
achieved through integration of current research, clinical expertise, older adult needs/preferences and available
resources.

Gerontological nursing knowledge transfer (KT) is understood to involve an analysis of evidence that is trans-
formed into reliable information. This evidence is acquired from multiple sources and disciplines, and then
analyzed and synthesized to produce appropriate nursing interventions that can be disseminated and exchanged
between older people and gerontological nurses to improve health care systems. KT activity is also intended to
improve the quality of life of older Canadians and their families.

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APPENDIX C
Definitions Of Roles
Gerontological nurses assume a variety of roles in their pursuit of the health and wellbeing of older people. To
fulfill the standards of practice outlined in this document the following roles (NICE, 2009) represent geronto-
logical nurse activities in Canadian society:

Clinician: The clinician practices safely, ethically and effectively along a continuum of care in situations of health
and illness in a variety of health care environments. The care of older adults is based on evidence and best prac-
tice guidelines. The foundation of knowledge is an understanding of the relationships among age-related physi-
cal, functional, cognitive and psychosocial changes; and risk factors emanating from lifestyle, pathology and the
environment. The clinicians clinical focus includes other disciplines and members of the health care team, and
family members, as appropriate.

Communicator: The communicator communicates effectively and respectfully with older adults and their fami-
lies, and with other disciplines and members of the health care team. The foundation of knowledge is an under-
standing of communication strategies, interviewing and counseling techniques and conflict resolution skills.

Collaborator: The collaborator effectively works with other disciplines and the health care team to promote op-
timal care and quality of life, and maximize function for older adults. The foundation of knowledge is an under-
standing of group dynamics and partnerships, and an appreciation of the contributions of other disciplines in
the health care team.

Supervisor/Leader: Based on collaborative process, the manager makes decisions to delegate, guide and direct
the care of older adults through other health care personnel as well as providing expertise in decision-making
within the organization to promote optimal care and quality of life, and maximize function of older adults. The
foundation of knowledge is an understanding of time management, organizational structure and function, and
the delegation and decision-making processes.

Advocate: The advocate initiates and takes opportunities to advocate on behalf of older adults and their families
to advance the development and establishment of needed services and programs that contribute to the optimal
care and quality of life, and maximize function of older adults. The foundation of knowledge is an understanding
of the concepts of advocacy and social action.

Scholar: The scholar demonstrates a life-long commitment to skill and knowledge enhancement as a means to
attain personal and professional growth and to promote optimal care and quality of life, and maximize function
for the older adult. The foundation of knowledge is an understanding of established knowledge as a basis for
practice, and current gaps in knowledge, and an appreciation that new knowledge is needed and must be imple-
mented as a basis for improved practice and care. Research and knowledge translation endeavors fundamental
to the pursuit of scholarly activities.

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Professional: The professional is committed to promote optimal care and quality of life, and maximize function
for older adults through knowledge and respectful practice, professional regulation and adherence to standards
of practice. The foundation of knowledge is an awareness of ones own values and assumptions in interactions
with older adults and the larger context of provincial/territorial/federal legislation that defines scope of practice.

Educator: The educator educates older adults and their family, providing information on prevention, health pro-
motion, and management of conditions that will optimize health and quality of life, and maximize function. The
educator also educates nurses, students, other members of the health care team. The foundation of knowledge is
an understanding of teaching and learning theory, principles and strategies.
Health System (Staff) Member: The context of care is the health care system and the care to older adults and their
families is provided within the availability, accessibility and affordability of programs and services. The member
provides maximum opportunities and choices for older adults and their families within the larger health care
system to promote optimal health and quality of life, and maximum function of older adults with an effective
and efficient use of the system. The foundation of knowledge is an understanding of the health care system struc-
ture and function, and the relationships among policy, service provision and service use.

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Submitted by Dawn Fenton, New Brunswick

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